NetAlly NetAlly AM/A4016G-GOV Manual
AirMagnet® Survey User Guide
5 Commonwealth Ave
Woburn, MA 01801
Phone 781-665-1400
Toll Free 1-800-517-8431
Visit us at www.TestEquipmentDepot.com
Table of Contents
Introduction .............................................................................................................. 1
Product Overview .................................................................................................... 1
Copyright ............................................................................................................... 1
AirMagnet Survey PRO vs. Survey Express ................................................................. 2
Key Features and Benefits ........................................................................................ 4
System Requirements .............................................................................................. 7
Laptop/Notebook PC/Tablet PC ............................................................................... 7
Apple® MacBook® Pro: ........................................................................................ 8
Guideline for Use of Wi-Fi Adapters ............................................................................ 8
Limitations of Other Network Adapters .................................................................... 9
Wi-Fi Adapter Driver Packages ............................................................................... 9
Supported GPS Devices ............................................................................................ 9
Supported Image File Formats ................................................................................ 10
Survey Viewer License ........................................................................................... 11
Product Registration .............................................................................................. 11
Technical Support .................................................................................................. 11
AllyCare Product Support ..................................................................................... 11
Contact Us ......................................................................................................... 12
Accessing Help ...................................................................................................... 12
Sharing Projects .................................................................................................... 12
Installation .............................................................................................................. 13
Checking Product Package Contents ......................................................................... 13
Preparing for Software Installation ........................................................................... 13
Verify System Requirements ................................................................................ 13
Before You Begin ................................................................................................ 13
Product Upgrades ............................................................................................... 13
Software License ................................................................................................ 14
Obtaining a Software License ............................................................................... 14
Binding the License to a MAC address ................................................................... 14
MAC Address Reset ............................................................................................. 14
Backing-up the License File .................................................................................. 15
Support Contract Activation ................................................................................. 15
Installing Product Software ..................................................................................... 15
Uninstalling Product Software ................................................................................. 15
Launching the Application for the First Time .............................................................. 16
License Method .................................................................................................. 16
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AirMagnet Survey User Guide
Serial Number, Serial Key and MAC Address Binding ............................................... 17
When Using USB Adapters ................................................................................... 17
Quick Start .............................................................................................................. 19
AirMagnet Survey Main View ................................................................................... 19
Navigation Bar ...................................................................................................... 19
Utilizing Multiple Adapters ...................................................................................... 20
Using AirMagnet Survey ............................................................................................ 25
Survey User Interface ............................................................................................ 25
About Survey View ............................................................................................. 25
Media Type Button .............................................................................................. 25
Survey File Menu Options .................................................................................... 26
Survey View Menu Options .................................................................................. 27
Toolbar.............................................................................................................. 29
Survey Project Window ........................................................................................ 30
Right-click Pop-up Menu ...................................................................................... 30
Data Window ..................................................................................................... 33
Active Survey Data Window ................................................................................. 34
Setting Roaming Properties .................................................................................. 35
Passive Survey Data Window ............................................................................... 36
Map Window ...................................................................................................... 38
Modifying Project Properties ................................................................................. 38
Using Iperf Integration ........................................................................................ 40
Site Surveys ......................................................................................................... 41
Creating an Indoor Survey Project ........................................................................ 41
Choosing a Survey Mode ..................................................................................... 45
Enabling Passive Survey Mode .............................................................................. 46
Enabling Active Survey Mode ............................................................................... 46
Conducting Indoor Site Surveys ........................................................................... 46
Pre-Installation Site Surveys ................................................................................ 47
Manually Planning the Deployment ....................................................................... 47
Post-Installation Site Surveys ............................................................................... 48
Tips for Improved Survey Accuracy ....................................................................... 49
Conducting a Passive Survey ................................................................................ 49
Conducting an Active Survey ................................................................................ 51
Placing APs in the Survey .................................................................................... 54
Merging Survey Data .......................................................................................... 55
Documenting Your Surveys and Analyses ............................................................... 55
Sharing a Survey Project ..................................................................................... 57
iii
GPS Surveys ......................................................................................................... 58
Creating a GPS-Aided Survey Project Using an Existing Site Map .............................. 58
Configuring GPS COM Port ................................................................................... 61
Verifying GPS Device Connection .......................................................................... 64
Performing a GPS-Aided Site Survey ..................................................................... 65
Exporting GPS-Aided Site Survey Data to Google Earth ........................................... 68
VoFi Surveys ......................................................................................................... 69
Conducting VoFi Surveys ..................................................................................... 69
Configuring a VoFi Phone Book ............................................................................. 71
Creating VoFi Phone Profiles ................................................................................. 72
Adding Phones to VoFi Profiles .............................................................................. 74
Using AirMagnet Planner ........................................................................................... 75
Planner User Interface ........................................................................................... 75
Navigation Bar ................................................................................................... 75
File Menu Options ............................................................................................... 75
View Menu Options ............................................................................................. 77
Toolbar.............................................................................................................. 79
Project Window .................................................................................................. 81
Channel Tab ....................................................................................................... 81
SSID Tab ........................................................................................................... 82
AP Data Properties .............................................................................................. 82
Map Window ...................................................................................................... 84
Planner Configuration .......................................................................................... 85
Usability ............................................................................................................ 85
Sampling Density ............................................................................................... 86
Wall / Area Object Manager ................................................................................. 87
Attenuation Index ............................................................................................... 88
dB Drop Value .................................................................................................... 88
Working with the Antenna Manager ....................................................................... 88
Viewing Included Antenna Properties..................................................................... 88
Creating a Custom Antenna Pattern ...................................................................... 90
Export to CAD .................................................................................................... 94
Planner Projects .................................................................................................... 95
Product Features ................................................................................................ 95
Creating a Planner Project ................................................................................... 95
Creating a Site Plan ............................................................................................ 97
Using the Wall Tool ............................................................................................. 98
Using Automatic Wall Extraction ........................................................................... 99
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AirMagnet Survey User Guide
Drawing Attenuation Areas ................................................................................ 103
Adding APs to the Plan ...................................................................................... 104
802.11 AP Options ............................................................................................ 107
AP List ............................................................................................................. 108
Using the Right-Click Menu ................................................................................ 110
Using Planner Advisor ....................................................................................... 110
AP Coverage and Exclusion Areas ....................................................................... 111
Generating an Advisor Layout ............................................................................ 111
Viewing Planner Reports .................................................................................... 114
Multi Floor Planner ............................................................................................... 115
Introduction ..................................................................................................... 115
Before You Begin .............................................................................................. 116
Multi Floor Planner Building Project ..................................................................... 117
Floor Alignment ................................................................................................ 120
Modifying a Floor Plan Project ............................................................................ 121
Viewing Multi-floor Data .................................................................................... 122
Menu Reference ................................................................................................ 128
Planner Configuration ........................................................................................ 130
Multi Floor Planner Reports ................................................................................ 131
Data Filtering Examples ..................................................................................... 133
Using Multi Floor Planner Advisor ........................................................................ 134
AP Coverage and Exclusion Areas ....................................................................... 134
Generating a Multi Floor Planner Advisor Layout ................................................... 135
Configuration Options ............................................................................................. 139
Configuration Dialog ............................................................................................ 139
Configuring Program Settings ............................................................................... 141
Specifying Interference Settings ............................................................................ 143
Calibrating Wireless Network Adapter Speed ........................................................... 144
Configuring AP Grouping ...................................................................................... 145
AP Grouping Limitations .................................................................................... 145
Viewing AP Grouping Rules ................................................................................ 147
Creating New AP Grouping Rules ........................................................................ 147
Configuring Legend Color Settings ......................................................................... 148
Configuring 802.11 Parameters ............................................................................. 150
Configuring Channel Scan ..................................................................................... 151
Configuring a Survey Profile .................................................................................. 153
RF Signal Adjustment ............................................................................................. 155
About Signal Adjustment ...................................................................................... 155
v
How to Use Signal Adjustment Options ................................................................... 155
No Adjustment .................................................................................................... 155
Pre-Defined Adjustment ....................................................................................... 156
Custom Adjustment ............................................................................................. 157
Display View .......................................................................................................... 159
About Display view .............................................................................................. 159
Display View Menu Options ................................................................................... 160
File Menu ........................................................................................................... 160
View Menu .......................................................................................................... 162
Project Window ................................................................................................... 164
Data File Conversion ......................................................................................... 165
Right-click Pop-up Menu ....................................................................................... 166
View Survey Properties ...................................................................................... 167
Right-Click to Show CAD Layers... ...................................................................... 168
Displaying a Site Map ........................................................................................... 169
Displaying Survey Data ........................................................................................ 170
Displaying a Survey Path ...................................................................................... 170
Channel/SSID List ............................................................................................... 170
Placing APs on the Floor Plan.............................................................................. 171
Overview Window ................................................................................................ 173
Map Window ....................................................................................................... 173
Display View Toolbar ............................................................................................ 174
Legend ............................................................................................................... 176
Measuring and Calibrating the Floor Plan Scale ........................................................ 176
Data Type List Menu ............................................................................................ 180
Using Context-Sensitive Pop-up Menu .................................................................... 180
Merging Survey Data ........................................................................................... 182
Creating Filtered Data Files ................................................................................... 184
Performing Data Analysis ........................................................................................ 187
How to Evaluate Overall Site Signal Coverage ......................................................... 187
How to Identify Coverage Cells by Individual APs .................................................... 189
How to Determine the Number and Placement of APs ............................................... 190
How to Determine Cell Overlap ............................................................................. 193
How to Identify Provisioned Bandwidth and Speed ................................................... 195
How to Identify Predictive Downlink Bandwidth and Speed ....................................... 196
How to Identify Adjacent or Co-Channel Interference in Display Mode ........................ 197
How to View Current Channel Allocation ................................................................. 198
How to Identify Channel Noise .............................................................................. 200
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AirMagnet Survey User Guide
How to Evaluate Site Security Status ..................................................................... 200
How to Compare Surveys and/or Site Plans ............................................................ 201
Viewing Specific Signal Comparison Data ................................................................ 203
How to View 802.11n/ac/ax Operating Mode ........................................................... 203
How to View 802.11n/ac/ax MCS Index Data .......................................................... 204
How to View 802.11n/ac/ax Channel Width............................................................. 206
How to Identify 802.11ac Channel Overlap ............................................................. 207
Background ..................................................................................................... 210
Tooltip Text Explanation .................................................................................... 211
How to Use the Real-Time AP Locator .................................................................... 212
VoFi Data .............................................................................................................. 217
Analyzing VoFi Survey Data .................................................................................. 217
VoFi Data Types .................................................................................................. 217
Roaming Analysis ................................................................................................ 218
Troubleshooting Poor Call Quality .......................................................................... 220
Insufficient Signal ................................................................................................ 221
Low PHY Data Rate .............................................................................................. 222
High Retry Rate ................................................................................................... 223
Simulation View ..................................................................................................... 225
About Simulation view ......................................................................................... 225
File Menu ........................................................................................................... 226
View Menu .......................................................................................................... 226
Simulation Toolbar .............................................................................................. 226
Setting Up Data Simulation ................................................................................... 226
Before-Simulation Channel/SSID List ..................................................................... 228
After-Simulation Channel/SSID List ....................................................................... 228
Conducting Data Simulation .................................................................................. 229
Simulating Data Configuration ............................................................................... 229
Simulating Channel Allocation ............................................................................... 230
Simulating Network Throughput ............................................................................ 232
Analyzing Simulated Throughput Data .................................................................... 234
Throughput Simulator Summary ............................................................................ 234
Throughput Simulator Device Table ....................................................................... 235
AirWISE View......................................................................................................... 237
About AirWISE view ............................................................................................. 237
AirWISE Summary ............................................................................................... 237
Channel/SSID List ............................................................................................... 238
File Menu ........................................................................................................... 239
vii
View Menu .......................................................................................................... 240
Toolbar .............................................................................................................. 240
Legend ............................................................................................................... 240
AirWISE Content Window ..................................................................................... 241
Working in Requirement Window ........................................................................... 243
Configuring Pass/Fail Threshold Values ................................................................... 245
Testing AirWISE Requirements Compliance on Site Map ........................................... 246
Determining the Number of APs Needed in an Area .................................................. 248
Getting AirWISE Advice ........................................................................................ 250
Managing AirWISE Requirement Policies ................................................................. 251
Selecting an AirWISE Requirement Policy ............................................................... 251
Creating Custom Requirement Policies ................................................................... 252
Saving Changes to AirWISE Policies ....................................................................... 253
Removing AirWISE Policies ................................................................................... 253
Verifying VoFi Network Compliance ........................................................................ 253
AirWISE ................................................................................................................ 255
Channel Interference ........................................................................................... 255
Requirement Explanation ................................................................................... 255
Background ..................................................................................................... 255
Channel Width .................................................................................................... 256
Requirement Explanation ................................................................................... 256
Background ..................................................................................................... 256
Possible diagnoses: ........................................................................................... 259
IPERF Throughput Up ........................................................................................... 259
Requirement Explanation ................................................................................... 259
Background ..................................................................................................... 259
IPERF Throughput Down ....................................................................................... 260
Requirement Explanation ................................................................................... 261
Background ..................................................................................................... 261
802.11n MCS Index ............................................................................................. 262
Requirement Explanation ................................................................................... 262
Background ..................................................................................................... 262
802.11ac MCS Index ............................................................................................ 263
Requirement Explanation ................................................................................... 263
Background ..................................................................................................... 263
802.11ax MCS Index............................................................................................ 267
Requirement Explanation ................................................................................... 268
Background ..................................................................................................... 268
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AirMagnet Survey User Guide
Measured PHY Data Rate Downlink Coverage .......................................................... 270
Requirement Explanation ................................................................................... 271
Background ..................................................................................................... 271
Measured PHY Data Rate Uplink Coverage .............................................................. 272
Requirement Explanation ................................................................................... 272
Background ..................................................................................................... 272
Multiple AP Signal Coverage .................................................................................. 273
Requirement Explanation ................................................................................... 273
Background ..................................................................................................... 273
Corrective Actions ............................................................................................. 274
Noise Level ......................................................................................................... 274
Requirement Explanation ................................................................................... 274
Background ..................................................................................................... 274
Corrective Actions ............................................................................................. 275
Operating Mode ................................................................................................... 275
Requirement Explanation ................................................................................... 275
Background ..................................................................................................... 275
Predictive PHY Data Rate Downlink Coverage .......................................................... 278
Requirement Explanation ................................................................................... 278
Background ..................................................................................................... 278
RSSI Neighboring Cell Coverage ............................................................................ 279
Requirement Explanation ................................................................................... 279
RF Coverage Background ................................................................................... 280
Corrective Action .............................................................................................. 280
RSSI Serving Cell Coverage .................................................................................. 280
Requirement Explanation ................................................................................... 281
RF Coverage Background ................................................................................... 281
Corrective Action .............................................................................................. 281
Signal Coverage .................................................................................................. 282
Requirement Explanation ................................................................................... 282
RF Coverage Background ................................................................................... 282
Corrective Action .............................................................................................. 282
Signal-to-Noise Ratio Coverage ............................................................................. 283
Requirement Explanation ................................................................................... 283
SNR Background ............................................................................................... 283
Corrective Action .............................................................................................. 283
Throughput Downlink Coverage ............................................................................. 284
Requirement Explanation ................................................................................... 284
ix
Tips ................................................................................................................ 284
User Capacity ..................................................................................................... 284
Requirement Explanation ................................................................................... 284
Using the "With Load Balancing" Threshold .......................................................... 285
VoFi Packet Retry ................................................................................................ 285
Requirement Explanation ................................................................................... 285
Background ..................................................................................................... 286
VoFi PHY Data Rate ............................................................................................. 286
Requirement Explanation ................................................................................... 286
Background ..................................................................................................... 287
VoFi Signal Coverage ........................................................................................... 287
Requirement Explanation ................................................................................... 287
RF Coverage Background ................................................................................... 287
VoFi-Specific Coverage Data .............................................................................. 288
WiMOS Coverage ................................................................................................. 288
Requirement Explanation ................................................................................... 288
Background ..................................................................................................... 288
Cisco Location-based Services ............................................................................... 289
Requirement Explanation ................................................................................... 289
Legend explanation ........................................................................................... 290
Background ..................................................................................................... 290
Corrective Actions ............................................................................................. 291
MultiView View ....................................................................................................... 293
MultiView Map Window ......................................................................................... 293
Project Window ................................................................................................... 293
Channel/SSID Tree .............................................................................................. 294
File Menu ........................................................................................................... 295
View Menu .......................................................................................................... 295
MultiView Toolbar ................................................................................................ 295
Single Project in MultiView .................................................................................... 296
To view a single project in multi-view mode: ........................................................ 296
Opening Multi-Floor Survey Projects ...................................................................... 297
Analyzing RF Data Across all Floors ........................................................................ 298
Reports ................................................................................................................. 301
Reports Introduction ............................................................................................ 301
File Menu ........................................................................................................... 302
View Menu .......................................................................................................... 303
Report Template List ............................................................................................ 303
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AirMagnet Survey User Guide
Customizing a Report Template ............................................................................. 304
General information ............................................................................................. 305
Report Translation ............................................................................................... 307
Channel/SSID Tree .............................................................................................. 308
Report Window.................................................................................................... 309
Toolbar .............................................................................................................. 310
Viewing Survey Data Reports ................................................................................ 310
Printing Reports .................................................................................................. 311
Exporting Reports ................................................................................................ 311
Using WLAN Tools .................................................................................................. 313
Main Topics ........................................................................................................ 313
Signal Distribution ............................................................................................... 313
Using the DHCP Tool ............................................................................................ 315
Using the Ping Tool .............................................................................................. 316
Verifying GPS Information .................................................................................... 316
Calculating WLAN Parameters .................................................................................. 319
Calculating WLAN Parameters Introduction ............................................................. 319
Converting Between milliWatt and dBm .................................................................. 319
System Operating Margin ..................................................................................... 320
Free Space Loss .................................................................................................. 321
Fresnel Zone Clearance ........................................................................................ 322
Downtilt Angle .................................................................................................... 323
Downtilt Coverage ............................................................................................... 324
Integrating Cisco Prime Infrastructure ...................................................................... 327
Introduction ........................................................................................................ 327
AirMagnet Survey Project ..................................................................................... 327
Step 1 - Applying a Cisco Patch for Cisco WCS ..................................................... 327
Step 2 - Exporting the Cisco Prime Infrastructure Site ........................................... 327
Step 3 - Creating a Cisco Prime Infrastructure Survey Project in AirMagnet Survey ... 328
Step 4- Performing Surveys ............................................................................... 332
Step 5- Exporting out of AirMagnet Survey .......................................................... 332
Step 6- Importing into Cisco Prime Infrastructure ................................................. 333
AirMagnet Planner Project ..................................................................................... 335
Step 1 - Creating a new Cisco Prime Infrastructure Planner Project within the AirMagnet
Survey application ............................................................................................ 335
Step 2- Creating a site plan ............................................................................... 339
Step 3 - Exporting from AirMagnet Planner .......................................................... 339
Step 4- Importing into Cisco Prime Infrastructure ................................................. 341
xi
Working with Spectrum XT ...................................................................................... 345
Introduction to Spectrum XT Integration ................................................................ 345
Enabling Spectrum Analyzer ................................................................................. 345
Collecting Spectrum Data ..................................................................................... 346
Viewing Spectrum Data ........................................................................................ 346
Spectrum Heatmap Display ................................................................................... 348
Spectrum Interferers ........................................................................................... 349
Generating Spectrum Analyzer Reports .................................................................. 351
Marking Spectrum Data Collection Points ................................................................ 352
Viewing AirMagnet RF Spectrum Reports ................................................................ 353
License & Copyrights .............................................................................................. 355
GENERAL TERMS AND CONDITIONS ...................................................................... 355
Iperf2 Copyright .................................................................................................. 361
iPerf3 Copyright .................................................................................................. 362
D. Young Copyright ............................................................................................. 362
A. Onoe & S. Leffler Copyright .............................................................................. 363
S. Leffler Copyright .............................................................................................. 363
B. Paul Copyright ................................................................................................ 364
GraphCtrl Source Codes ....................................................................................... 365
LineChartCtrl Source Codes .................................................................................. 365
Hyperlinks Source Codes ...................................................................................... 365
Iperf2 Source Code .............................................................................................. 366
iPerf3 Source Code .............................................................................................. 366
GridCtrl Source Codes .......................................................................................... 367
ODBCRecordset Source Codes ............................................................................... 367
OpenGL Source Codes .......................................................................................... 368
Parser Share, Common, Util Source Code ............................................................... 368
ProgressCtrlX Source Code ................................................................................... 368
ZipArchive .......................................................................................................... 369
ZLib ................................................................................................................... 369
xii
Introduction
Product Overview
AirMagnet Survey is a powerful, easy-to-use survey tool for planning, collecting and
analyzing WLAN site RF (radio frequency) data crucial for successful WLAN deployment.
Wireless network installation is a complex and daunting task that involves many invisible
and unpredictable variables such as RF signal strength, noise level, data rate, channel
allocation, user density, and so on. Since all these factors ultimately affect WLAN network
performance, it is necessary to perform RF site surveys to fully understand the behavior of
radio waves within a facility before installing wireless network access points. Operating at
the RF level, AirMagnet Survey enables WLAN professionals to quickly and easily determine
the optimal number and placement of WLAN infrastructure devices to provide the best
coverage and throughput required by the users in a cost-effective way.
AirMagnet Planner is a wireless network planning tool that accounts for building materials,
obstructions, access point configurations, antenna patterns and a host of other variables to
provide a reliable predictive map of Wi-Fi signal and performance. The solution offers
superior predictive modeling to determine ideal quantity, placement and configuration of
APs for optimal security, performance and compliance.
AirMagnet Planner includes built-in automated tools to help users with their migration
strategy from existing legacy 802.11a/b/g/n networks to 802.11ac/ax technology.
AirMagnet Planner can be purchased as a separate product or as a fully integrated feature of
AirMagnet Survey. When integrated with AirMagnet Survey, users have a powerful solution
that combines state-of-the-art predictive modeling with real-world performance data.
Copyright
© 2004-2020 NetAlly
This User Guide is furnished under license and may be used or copied only in accordance
with the terms specified in the license. The content of this document is for information only
and should not be construed as a commitment on the part of NetAlly.
No part of this document may be reproduced, transmitted, stored in a retrievable system, or
translated into any language in any form or by any means without the prior written consent
of NetAlly. Further, NetAlly reserves the right to modify the content of this document
without notice.
NETALLY SHALL NOT BE HELD LIABLE FOR ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
CONTENT.
AirMagnet® and AirWISE® are registered trademarks, of AirMagnet, Inc. All the other
product names mentioned herein are trademarks or registered trademarks of their
respective companies.
1
Introduction
Product Features
Survey PRO
Survey Express
Site Survey
scenarios
Indoor site survey
Yes
Yes
Outdoor site survey
Yes
No
This product features Autodesk RealDWG technology. www.autodesk.com/autodeskrealdwg
This product includes software developed by David Young. Copyright 2003, 2004. All rights
reserved.
This product includes software developed by Atsushi Onoe. Copyright 2001. All rights
reserved.
This product includes software developed by Sam Leffler, Errno Consulting. Copyright 2002-
2005. All rights reserved.
This product includes software developed by Bill Paul <wpaul@ctr.columbia.edu>. Copyright
1997, 1998, 1999. All rights reserved.
This product includes software developed by the University of California, Lawrence Berkeley
Laboratory and its contributors.
This product includes software derived from the RSA Data Security, Inc. MD4 Message-
Digest Algorithm. © 1990-1992 RSA Data Security, Inc. All rights reserved.
AirMagnet® and AirWISE® are registered trademarks, and the AirMagnet logo is a
trademark, of AirMagnet, a NetAlly company. All the other product names mentioned herein
are trademarks or registered trademarks of their respective companies.
This product includes software derived from Iperf Performance Test:
iPerf2 - Copyright 1999-2007, The Board of Trustees of the University of Illinois. All rights
reserved.
iPerf3 - Copyright 2014-2020, The Regents of the University of California, through Lawrence
Berkeley National Laboratory. All rights reserved.
Powered by NetAlly.
NetAlly
2075 Research Parkway
Colorado Springs, CO 80920
Compiled in the United States of America.
Version 10.1, Released 11/2020
AirMagnet Survey PRO vs. Survey Express
AirMagnet Survey comes in two versions: PRO and Express. The table below highlights the
similarities and differences between the two.
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AirMagnet Survey User Guide
Coverage
maps
RF signal coverage
Yes
Yes
Data rate
Yes
Yes
Channel interference
Yes
Yes
802.11n/ac/ax (AP
operating mode, Channel
width, Max MCS)
Yes
No
Packet loss/retry
Yes
Yes
Floor-based
deployments
Single-floor data display
and analysis
Yes
Yes
Multi-floor data display and
analysis
Yes
No
802.11 deployments
802.11a/b/g/n/ac/ax
802.11a/b/g/n/ac/ax
Surveying
capabilities
Passive surveys
Yes
Yes
Active surveys
Yes
Yes
Active Iperf surveys
Yes
No
Data simulation
Yes
Yes
Active tools
Yes
Yes
200+ channel deployment
Yes
No
Reporting
capabilities
Survey Reports
Multiple reports
One Report*
Network
design
verification
Network design verification
Yes
No
VoWLAN deployment
verification
Yes
No
RF spectrum
analysis
Spectrum XT integration
Yes
No
RF spectrum heatmaps
Yes
No
Cisco Prime
NCS/WCS
Survey Integration
Yes
No
Planner Integration
Yes
With purchase of
AirMagnet Planner
Module.
Network
Planning
AirMagnet Planner
Yes
With purchase of
AirMagnet Planner
Module.
* AirMagnet Survey Express has one default report: ‘Overall Coverage Report by Channel’.
Additional Notes regarding AirMagnet Survey PRO and AirMagnet Survey Express:
• If you are installing AirMagnet Survey PRO, you should see the words “Survey PRO”
across the top of the sticker bearing the serial number and serial key; if you are
installing AirMagnet Survey Express, you’ll see the word “Survey Express”.
• AirMagnet Survey PRO offers more features than AirMagnet Survey Express. If you
are using AirMagnet Survey Express and wish to upgrade to AirMagnet Survey PRO,
contact your AirMagnet product reseller or AirMagnet Technical Support.
3
Introduction
• An AirMagnet Spectrum XT Adapter is required in order to view spectrum data on
AirMagnet Survey PRO. Those who want to take advantage of this feature must
purchase AirMagnet Spectrum XT separately at their own expense.
Key Features and Benefits
AirMagnet Survey offers the following key features and benefits (Note that some of the
features are available in Survey PRO only):
• AirMapper™ eliminates the need for laptops, dongles, or tethered devices to
conduct site surveys. You can perform a survey with the AirMapper application on
your NetAlly AirCheck G2 or EtherScope nXG and analyze the data with AirMagnet
Survey PRO.
There are two options to transfer survey data from a NetAlly AirCheck G2 or
EtherScope nXG:
Link-Live Download
1. When saving an AirMapper survey, select Link-Live as the destination.
2. Login to your Link-Live account.
3. You can download AirMapper projects to your PC with AirMagnet Survey PRO
v10.0 (or later) using the Export for Survey PRO option on Link-Live.
USB Transfer
1. When saving the survey on the AirCheck G2 or EtherScope nXG, select Local
as the destination.
2. Plug a USB thumb drive into one of the USB-A ports on your handheld tester.
3. Transfer the AirMapper (.amp) file that was saved to the USB thumb drive.
4. Remove the USB thumb drive from the handheld tester and plug it into a PC
with AirMagnet Survey PRO v10.0 (or later).
5. Open the AirMagnet Survey PRO application.
6. Go to File and select the Open Project option.
7. Browse to the location of the .amp file.
8. Select the .amp file and click the Open button.
9. When asked where to save the new project, browse to preferred destination
and click on the OK button.
After the import has been completed a new Survey Project (.svp) file will be created
using the data collected by the AirMapper application. You will be able to use all
AirMagnet Survey functionality to analyze your AirMapper survey data, including:
o Heatmaps
▪ Signal Strength
▪ Noise
▪ SNR
▪ Interference
4
AirMagnet Survey User Guide
▪ Predictive PHY Data Rates
▪ Max MCS
▪ AP Operating Mode
▪ Channel Width
o Simulation Mode
o MultiView
o DiffView
o AirWISE
o Reports
Please be aware of the following while using this new functionality:
o You will not be able to import an AirMapper (.amp) file into an existing Survey
Project (.svp) project, a new project will always be created. Still, after the
new project has been created you will be able to import the .svdx file in that
project into other projects.
o A converted AirMapper project will have the same name as the .amp file.
o The Adapter Name under Survey Properties will say AirMapper.
o Open Space Office will be used as the Environment by default, but it can be
changed through the Project Properties screen. Signal Propagation
Assessment will match the value used on the AirMapper application.
o The AP Default Power will be set as 100.0 mWatts, but it can be changed if
needed through the Project Properties screen. Note: This setting is only used
by the Simulation tool.
o An AirMapper (.amp) project cannot be directly imported into MultiView, but
you can import it after converting it into a Survey Project (.svp).
• GPS support allows you to use any AirMagnet-supported GPS device for large-scale,
outdoor WLAN site surveys. The program can automatically calibrate GPS location
information (longitude and latitude) of any given point on the site and place APs in
their optimal locations. It can also automatically collect site data as you are moving
(walking/driving) along the survey path. Available in AirMagnet Survey PRO only.
• Integration with AirMagnet Spectrum XT, which comes with AirMagnet’s
advanced spectrum sensing hardware and analysis software, brings the AirMagnet
Survey to a higher level by offering wireless network professionals a powerful tool for
spectrum monitoring as the basis for network planning and deployment, in-depth
and localized trouble-shooting, and network optimization. Available in AirMagnet
Survey PRO only. Requires AirMagnet Spectrum XT application installed on same
machine including a valid license and AirMagnet Spectrum XT Adapter.
• AirWISE Integration incorporates AirMagnet’s AirWISE technology into the Survey
product to help wireless LAN planners and administrators make well-informed
decisions regarding the requirements for their WLAN deployment and maintenance
using real data collected from a site survey. It is geared towards helping identify
critical issues in WLAN performance and providing straightforward actionable
solutions to the issues that are identified. For example, one of the policies can help
you determine WLAN readiness for "Cisco Location-based Services." Available in
AirMagnet Survey PRO only.
5
Introduction
• Comprehensive survey data reports let you turn your survey data and simulation
results into various data reports. The reports contain comprehensive information on
channel allocation and usage, WLAN SSID coverage and throughput, AP coverage, RF
interference and noise, etc. The reports can be exported in popular file formats
(Acrobat PDF, HTML, Microsoft Word (RTF), Microsoft Excel 97-2000 (XLS) and XML).
The reports can be saved on your hard drive. A translation feature enables report
templates to be localized for multiple languages. Available in AirMagnet Survey PRO
only.
• Multi-floor site survey and data analysis feature allows you to conduct RF surveys
on a per-floor basis. Each survey on an individual floor is treated as a separate
project. You can then view them individually or collectively to see how they perform
in terms of signal coverage across the floors. Available in AirMagnet Survey PRO
only.
• A powerful, comprehensive, and easy-to-use WLAN deployment utility
integrates functionalities such as site survey, data analysis, channel and power
simulation, data merging and filtering, calculation, and network connectivity
troubleshooting all in one package.
• Three survey options—active, passive, and active Iperf—allow you to gather
complete site RF data, including signal strength, channel allocation, noise level,
signal-to-noise ratio, coverage, media type, transmission speed, packet loss/retry
rate, etc. In an active survey, AirMagnet Survey can associate with a specific AP or
SSID; in a passive survey, it can “pick up” any RF data that exist in a WLAN
environment, including data from neighboring WLANs. Active Iperf Surveys allow the
system to gather information for PHY data rates for both uplink and downlink
connections.
• Two display options enable you to view and analyze site RF data by channel or by
SSID. You can easily identify WLAN deficiencies in terms of AP coverage, roaming
boundary, channel allocation/interference, noise impact, etc.
• Support for Intel® Centrino® Mobile Technologies allows customers to take
advantage of the advanced performance and security features offered by the latest
Intel® Centrino™ mobile technology products.
• Easy-to-use Simulation tool allows you to conduct simulations on AP channel
allocation, output power, and SSID assignment right from your desktop and get the
results in a matter of seconds. You can conduct various “tests” to find the best AP
channel allocation with maximum signal strength and minimum co-channel or
adjacent channel interference; analyze the impact of AP repositioning to select the
optimal AP deployment location and provide the most efficient signal coverage;
analyze the impact of adding or reducing the number of APs at a site to determine
the optimal number of APs for desired signal coverage; and visually compare the
results before and after the simulations, etc.
• Data filtering capability allows you to zero in on specific APs for detailed analyses
and to experiment with different AP deployment scenarios.
• Data merging gives you a holistic view of all factors affecting your wireless LAN
deployment. You can experiment and simulate with different AP deployment options
for maximum signal coverage and minimum interference.
• Diagnostic tools let the you analyze signal distribution patterns and conduct end-
to-end connectivity tests with DHCP and Ping tools at any time.
• Built-in wireless calculator allows you to calculate various parameters important
to WLAN performance. They include System Operating Margin, Free Space Loss,
6
AirMagnet Survey User Guide
Fresnel Zone, Downtilt Angle and Distance, and Downtilt Coverage. So you can make
informed decisions for your WLAN deployment and/or upgrade.
• Graphical data display with color spectrum and gradient makes it easy to
understand and differentiate RF data from various sources (that is, APs or SSIDs and
channels). This allows you to base your WLAN decisions on “facts” rather than
“hypotheses”.
• Support for all wireless LAN PHY standards, that is, 802.11a/b/g/n/ac/ax.
• Survey comparison view helps users visualize the differences between two
surveys taken of the same area. This can be most useful for users who wish to see
how a wireless environment changed over time by comparing two surveys taken
months apart.
• Passive survey speed data calculation generates speed data for passive or
simulated data, allowing users to view the predicted transmission rates for APs
without having to conduct an active survey for each device.
• Profile management makes storing configuration settings for any given site easy.
Users can implement profiles for each site surveyed and quickly switch back and
forth between profiles, eliminating the need to manually adjust configuration settings
at each location.
• Cisco Prime NCS/WCS are network management tools. Integrated with AirMagnet
Survey, it allows you to import AirMagnet Survey and AirMagnet Planner files into
Cisco Prime NCS/WCS. It also lets you export a Cisco Prime NCS/WCS project into
AirMagnet Survey.
• Survey Mobile app is a mobile and easy to carry platform for conducting site
surveys using an Android phone or tablet. Because it integrates seamlessly with
AirMagnet Survey PRO, you can conduct the survey using Survey Mobile, and then
share the projects with other users of AirMagnet Survey PRO. Simply email the
project from your handheld device and open the project (.svd file) in AirMagnet
Survey PRO for deeper survey analysis and reporting.
The Survey Mobile app .apk file can be found in your installation directory. To load
the app onto your device, connect your Android device to your PC and enable USB
mass-storage mode. You can then drag and drop the file onto your Android device.
Then, using a file manager, such as Astro or ES File Explorer, locate the file on your
Android device and install it.
• Multi Floor Planner enables you to view how signal propagation occurs between
floors in a multi-floor building. With Multi Floor Planner, you can create a new project
for one or more floors and you can also import individual AirMagnet Planner projects
for one or more floors as well. By creating a single building project in this way, you
can see predictive heatmap visualizations, for example, of how APs on one floor may
propagate signal strength coverage to other floors. It includes support for
802.11a/b/g/n/ac/ax APs.
System Requirements
Note:
Laptop/Notebook PC/Tablet PC
7
Introduction
Operating Systems: Microsoft Windows 8.1 Pro/Enterprise 64-bit or Microsoft Windows 10
Pro/Enterprise 64-bit
Note: 64-bit Operating System supported on Windows 8 and 8.1 for certain wireless
adapters. Refer to “Supported Adapter” section at
https://airmagnet.netally.com/my_airmagnet/public/documents/#3rdpartydriver
• Intel® Core™ 2 Duo 2.00 GHz (Intel® Core™ i5 or higher recommended)
• 4 GB memory or higher.
• 800 MB free hard disk space
• AirMagnet-supported wireless network adapter(s)
• Cardbus, ExpressCard slot, USB port or mini PCI slot for external adapter use.
• When using multiple adapters. AirMagnet recommends the use of its multi-adapter
kit. Otherwise, multiple slots/ports in the PC are required.
• Optional AirMagnet Spectrum XT adapter and license for integrated spectrum survey
on Survey PRO. Required for viewing spectrum data and heatmap.
• A site map in a supported format. Refer to Supported Image File Formats.
• Google Earth must be installed in order to export the GPS data for outdoor surveys
to Google Earth (Survey PRO only).
Apple® MacBook® Pro:
• Operating Systems: MAC OS X v10.5 (Leopard™) running a supported Windows OS
(as noted under Laptop/Notebook PC/Tablet PC section) using Boot Camp®.
• Intel®-based CPU 1.6 GHz or higher.
• 4 GB memory or higher.
• 800 MB free hard disk space.
• Cardbus, ExpressCard slot, USB port or mini PCI slot (whichever applicable for your
adapter).
• Built-in Atheros-based Airport Extreme 802.11n wireless adapter or any AirMagnetsupported wireless network adapter (whichever applicable).
• Optional AirMagnet Spectrum XT adapter and license for integrated spectrum survey
on Survey PRO. Required for viewing spectrum data and heatmap.
• A site map in a format supported by AirMagnet Survey. Refer to Supported Image
File Formats.
• Google Earth must be installed in order to export the GPS data for outdoor surveys
to Google Earth (Survey PRO only).
• When using multiple adapters, AirMagnet recommends the use of its multi-adapter
kit. Otherwise, multiple slots/ports in the Macbook® Pro are required.
Guideline for Use of Wi-Fi Adapters
AirMagnet Survey/Planner requires that a Wi-Fi adapter be installed on the same computer
running the application to capture Wi-Fi data.
AirMagnet mobile products categorize Wi-Fi adapters into the following types:
8
AirMagnet Survey User Guide
Preferred Adapters: These adapters have been tested by AirMagnet and are
recommended for use with AirMagnet products. Drivers have been customized for extended
feature support. For a complete, up-to-date listing of AirMagnet Preferred wireless adapters,
visit
Other Adapters: These adapters can be used with AirMagnet Survey PRO but have not
been tested by AirMagnet. Drivers have not been customized, will provide limited features,
and could provide inaccurate data. Note: When installing Intel® and USB adapters, it is
important that you uncheck the option to install the adapter’s client utility in addition to the
driver software.
Limitations of Other Network Adapters
Any 802.11 adapter supported by Windows other than the Preferred Adapters falls into the
Other network adapters category. They can be used with AirMagnet Survey PRO to perform
a survey but have not been tested by AirMagnet. These adapters’ drivers have not been
customized, provide limited feature support, and could provide inaccurate information. It is
important to note that NetAlly is not responsible for the quality of the test results collected
using these adapters. The following are noted limitations of generic adapters in AirMagnet
Survey.
• No ability to scan specific channels: all channels are scanned. There is no Scan or
802.11 tab under the File>Configure menu.
• No noise or signal-to-noise ratio (SNR) measurements.
• Measured PHY data rates in the uplink and downlink directions are not separated.
Only a single PHY data rate for the connection is reported.
• No packet retries and loss measurements on active and iPerf surveys.
• iPerf throughput performance may vary, depending on the model of the generic
adapter in use.
• Limitations in the wireless channels that they scan: They may only be able to scan
channels that are approved for wireless use in a specific country, and unable to scan
channels assigned as Dynamic Frequency Selection (DFS) channels.
• Only one non-preferred adapter can be used when utilizing multiple adapters. Refer
to “Utilizing Multiple Adapters” in the AirMagnet Survey User Guide.
• There is no roaming control for active and iPerf surveys.
• Due to the inability to disable roaming on the adapter, only the “by SSID” (not by
AP) method is available for active and iPerf surveys.
A complete, up-to-date listing of AirMagnet-supported wireless adapters is located here:
https://www.netally.com/products/airmagnet-survey-pro/#SupportedAdapters
Wi-Fi Adapter Driver Packages
The supported driver packages for preferred adapters is located in your My AirMagnet
account under the Documents/Drivers section.
Supported GPS Devices
9
Introduction
File Format
Description
.BMP
The standard Bit-Mapped Graphics format used in the Windows environment.
.DIB
Device-Independent Bitmap, a variant of a bitmap (bmp) file.
.DWF
DWF is an Autodesk Design Web Format file. This file format is highly
compressed for efficient distribution.
Note: Project exports are not supported with this file type.
.DWG
DWG is file format for AutoCAD drawing files in MS-DOS and Windows. DWG
is now being supported by certain non-AutoCAD systems in the same manner
that DXF is supported by non-AutoCAD systems. See .DXF below. Versions
up to CAD 2014 are supported.
.DXF
Data Exchange Format is a format for storing vector data in ASCII or binary
files used by AutoCAD and other CAD software for data interchange.
.EMF
(Enhanced MetaFile) and WMF (Windows MetaFile) are the major display
formats of the Windows operating environment and the native graphics
formats for MS Office applications.
.GIF
Graphics Interchange Format is a variation of the bitmap image format for
pictures with up to 256 distinct colors.
.JPG
Short for .JPEG (Joint Photographics Experts Group); a file format widely
used for web images.
.PNG
Portable Network Graphics is a bitmapped image format that uses lossless
data compression.
.VSD
Microsoft Visio 2010 image file.
.WMF
Windows MetaFile. See .EMF above.
.VDX
Visio drawing.
When conducting a GPS outdoor survey, the GPS device must be compatible with AirMagnet
Survey PRO by satisfying the following requirements:
• Must be NMEA compliant
• Capable of generating serial data which can be verified via Hyperterminal.
• Recognized by the laptop as a COM port
If your GPS device is not an NMEA compliant, you may use a 3rd party software solution
that will allow the GPS USB to be detected as a COM port. You will then need to verify that
the data is converted to NMEA format. Software solutions such as this have worked on
many GPS models; however, AirMagnet cannot ensure that it works with all GPS devices.
Supported Image File Formats
A digital site map of the facility or location needs to be in one of the supported file formats.
Having a site map allows you to accurately mark AP locations and coverage areas. However,
if no digital site map is available, you may create one using a drawing software application.
You can also sketch a map by hand and then have it scanned and saved in one of the
supported image file formats.
Note: One image file format is not favored over another. You are encouraged to consult a
reference book on digital imaging for the pros and cons of each of these image formats.
10
AirMagnet Survey User Guide
Also, make sure that the map is legible and is as accurate as possible. A good site map
should be clear enough when viewed at a normal scale (1:1) on the view without zooming.
By default, a floor map is displayed in an 8.5”x 11” or 21.6 cm x 28 cm dimension.
Furthermore, try to keep your map image file within a reasonable size. A large-sized image
may take longer to upload, and, in some cases, may even cause the program to crash.
Consider slicing a map image into sections if it is too large.
Survey Viewer License
The Survey Viewer license is available to customers who have AllyCare Support.
The Survey Viewer license replaces the “Display-Only Mode” implemented in previous
releases of the software. Users can download one Viewer license from their MyAirMagnet
page after registering the Survey product. You can obtain two additional Viewer licenses by
contacting Technical Support. The Viewer license can then be installed and bound to another
machine or wireless card, just as with a normal Survey installation.
Note: The Viewer license is bound in the same manner as any license, and as such can
only be associated with one machine or wireless card.
The main restriction of the Viewer license is that installations in Viewer mode cannot
conduct surveys or use "Tools". Additionally, the Viewer license is based on the master
Survey license you purchased, and has the same limitations as the master license. For
example, if you own a Survey Express license, the associated Viewer license allows access
to the Display, Simulation, and Calculator screens.
Product Registration
By registering your purchased software, you are entitled to a free My AirMagnet account
with the following benefits:
• Download software updates to the software when available.
• Access product documentation, like Release Notes and User Guides.
• Download wireless adapter drivers.
• Access training videos.
To register your product, open the following URL:
https://airmagnet.netally.com/support/register_product/
Technical Support
AllyCare Product Support
NetAlly's AllyCare is our comprehensive support and maintenance program that offers
expanded coverage for the products.
For more information, visit https://www.netally.com/support/.
11
Introduction
Contact Us
Call toll-free in North America: 1-844-TRU-ALLY (1-844-878-2559)
Visit https://www.netally.com/contact-us/ for additional phone numbers. Scroll down and
select your region to complete a web form and have a NetAlly representative contact you.
Accessing Help
Context-sensitive help documentation can be displayed by pressing the F1 key. If context
sensitive help is available for the user interface view in focus, the topic will be displayed.
Alternatively, you can access help options from the Help menu.
Sharing Projects
You can share your Survey and AirMagnet Planner projects among other users who have the
associated products or viewer software installed on their computers.
Here’s what to do to share a project:
1. Locate the project folder. The folder was created when you created your new project.
The folder name is the “project name” you gave your project.
2. Zip the folder and send it to the recipient.
3. The recipient needs to unzip the folder, launch the application and select File>Open.
Browse to the folder. The correct project file will be the only file available to open.
12
Installation
Checking Product Package Contents
Before you start, make sure that the following items are included in the product package:
• Compliance Guide
• A software certificate with the serial number and serial key
• If a support contract was purchased, a support contract with a support serial number
and serial key.
In case any items are missing or damaged, contact your authorized reseller or AirMagnet
Technical Support immediately.
Preparing for Software Installation
AirMagnet strongly recommended that you review this information before starting product
installation.
Verify System Requirements
Be sure to install the software on a computer that complies with the system requirements.
Before You Begin
Consider the following before installing, launching and using the software:
• Be sure to have active Internet connection when launching the software for the first
time.
• You must have administrative rights on the computer running the product software.
• Be aware certain firewall settings or antivirus software may interfere with the
product software.
• Network software that uses a wireless adapter may cause a conflict with the product
software.
Product Upgrades
If the computer running the software application has an active Internet connection and a
product upgrade is available, a notification dialog will be displayed during product launch
indicating that a newer version of the software is available. Click Yes to proceed to your
MyAirMagnet account where you can access the software upgrade download. The product
upgrade will be listed in Registered Products > Downloads section under Software
Download.
An active support contract is required in order to upgrade from an older version to a newer
version of the product. All existing customers wishing to install a newer release of the
product should verify the status of their product support contract before starting the
installation.
13
Installation
You can view the status of your support contract under the Registered Products section of
your MyAirMagnet account.
You can also manually check for product updates by selecting Check Update from the Help
menu.
Software License
You are required to install a unique software license in order to successfully run the
software application. You will be prompted to install the license when the product is
launched for the first time.
Obtaining a Software License
Your Software License Certificate includes a Serial Number (S/N) and a Keycode (Serial
Key). When the application is launched for the first time, you will be required to supply this
information to proceed. This Serial Number / Serial Key combination enables you to obtain a
software license compatible with the software version of your product and in accordance
with your support contract.
Once you enter the Serial Number and Serial Key, you will be prompted to obtain the
license:
License Download: If the machine is connected to the Internet, you may choose to obtain
the license by download. In this case the system will automatically download the license and
install it.
Browse to License: If the license is accessible on your network (previously downloaded),
you may choose to browse to it. The name of the license file is “serial number.lic”
For example: A4018-04280450.lic.
The license will be copied to your AirMagnet product directory.
For example: c:\Program Files\AirMagnet Inc\AirMagnet Surveyor.
Binding the License to a MAC address
One software license per MAC address is permitted. The license can be bound to a specific
computer (laptop) or to a removable wireless adapter. This provides flexibility in how the
product may be used and shared.
During product installation, you will be prompted to choose which option to use. Depending
on your choice, the application automatically captures the MAC address of the machine or
adapter.
Note: If you choose to bind the software license to a removable adapter, the adapter
must be active on the computer at the time you launch the application.
MAC Address Reset
14
AirMagnet Survey User Guide
Should you desire to reset the MAC address to a different computer or adapter, you can
request a MAC address reset by choosing “MAC Address Reset” from your MyAirMagnet
account.
Backing-up the License File
AirMagnet strongly recommends that you register your product, download the license file
and save it in a safe location. Having a backup license file makes it easy to reinstall the
application anytime, if needed because you can just browse to the file to install it.
Support Contract Activation
If you purchased an AllyCare support contract for your product, the license file contains
information that indicates whether support has been pre-activated.
If no pre-activation occurred, you will be presented with a dialog to supply a support
contract Serial Number and Serial Key.
Installing Product Software
If you have a current support contract, the download will be the most current version of the
product, otherwise it will be the version you are entitled to download.
1. From the Registered Products page of your My AirMagnet account, click the software
download, and run or save the file.
If the file was saved, double-click the .exe file to begin running the installer.
2. Agree to the Software License Agreement to proceed with installation. Refer to
Software License Agreement.
3. Set the installation destination folder. Accept the Program Files default, or browse to
a different location.
4. Click Finish to complete the installation. At this point, you can select another option
from the installer, or click Exit to close the installer.
Uninstalling Product Software
1. From the Windows Settings (accessible from the left side of the Start menu),
select Apps.
2. Click Apps. The list of installed applications is displayed.
3. Select the desired application.
4. Select Uninstall.
5. You will be prompted to choose whether to keep your license file and
created/modified files after uninstalling the product:
• Yes: The license file and created/modified files will not be deleted.
• No: The license file and created/modified files will be deleted.
15
Installation
The following is a list of files affected by the selection chosen:
• Antenna patterns - User-created antenna files
• Wall/Area configuration - Areas and Walls - AreaList.txt and WallList.txt
• Floor Material - FloorMaterials.xml
• OUI to vendor mappings - LanCardVendors.txt
• Custom Report Templates - No change to current behavior. Currently pre-defined
template will be replaced and customer created one is kept
• AP Groupings - Predefined Rules.csv
• APAlias.map - APAlias.map
• Profiles from File\Configure - User-created profiles
• AirWISE Policies and Areas - For policies, user-created policies. For Areas, saved to
project folder, so no action on those files
• Phonebook - Phonebook.xml and profiles.xml
• Speed table - SpeedMap.txt
If you choose to re-install the product software and if you preserved the files, the installer
will merge-in the new files (for example, new antenna patterns) but will not replace any
files from the above groups if they already exist on the target system. This will apply to all
files in all groups.
Launching the Application for the First Time
Note: Do not attempt to launch the application during a Microsoft Windows update. If this
occurs, the following error message may be displayed, "The application has failed to start
because its side-by-side configuration is incorrect."
When you launch the application for the first time, you will need to validate your license and
install it.
License Method
Choose which method to use for installing the software license:
• Download the license: You must be connected to the Internet and have an active
Internet connection. The license will be downloaded from the NetAlly website.
16
AirMagnet Survey User Guide
• Browse to a license: You will be prompted to browse to the file. The license must
have been previously downloaded from the NetAlly website.
Serial Number, Serial Key and MAC Address Binding
When launching the software for the first time, you be required to supply a valid serial
number and serial key. You also need to bind the license to the MAC address of an internal
or external network adapter.
License Activation Notes:
If the license file does not support the installed version of the product, an error message will
be displayed such as “Invalid License File” or “This serial number is currently out of support”
or “Invalid Product Code.”
If you receive an error when attempting to install the software license. Here are a couple
reasons the license selection may produce an error message along with what you can do:
• Your license does not support a newer version of the product: In this case,
you can purchase a support contract that entitles you to run the newer software.
• Invalid Product Code: The license file you chose is for a different product. Verify
that the license file name has the same serial number as the serial number for your
product.
If you believe the error message to be incorrect about the status of your product or license,
contact your sales representative or Technical Support. You will be asked to provide the
serial number and serial key for the product in question.
When Using USB Adapters
17
Installation
• It is best to always use the same USB port for the adapter. When using any of
the USB wireless adapters, wireless profiles may need to be re-created when the
adapter is plugged into a different USB port—as profiles are stored based on the
port, not the adapter itself.
• When installing the new Intel® and USB adapters, it is important that users uncheck
the option to install the adapter’s client utility in addition to the driver software.
• In order to run AirMagnet Survey using a USB preferred adapter, you must install the
adapter using the installer found at
https://airmagnet.netally.com/my_airmagnet/public/documents/#3rdpartydr
iver.
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