NETALLY NA EXG-200 User guide
ETHERSCOPE
®
nXG
User Guide
Tap a link togo directly to theapp'schapter.
Scroll down to view the full listof Contents.
NetAlly Network Testing Apps
AutoTest Ping/TCP
Capture Discovery
Wi-Fi Path Analysis
AirMapper™ Performance
iPerf LANBERT™
Link-Live App Store
Cable
Software v1.5 Published May 04, 2021
Contents
Contact Us 15
Introduction 16
How to Use this Guide 17
Buttons and Ports 19
Charging and Power 23
PoE Charging 23
Safety and Maintenance 27
Legal Notification 30
Home and Android Interface 31
Home Screen 32
Naviga ting the Android System 34
Android Status Bar and Notifications 38
Notification Panel 38
Apps Screen and Store 41
Device Settings 44
Quick Settings Panel 45
Connecting to Wi-Fi 49
Captive Portals 52
Sharing 54
Sharing Files to Link-Live 55
Sharing from the Files App 57
2
Saving a Screenshot 59
EtherScope nXG Settings and Tools 60
Naviga tion Drawer 61
About Screen 63
Exporting Logs 64
Test and Management Ports 65
Configuring the Ports 66
Test Ports 68
Management Ports 69
Test and Port Sta tus Notifications 70
Test Port Notifications 71
Management Port Notifications 73
Discovery Notifications 75
PoE 75
VNC/Link-Live Remote 75
EtherScope nXG General Settings 77
Wi-Fi 78
Wired 81
Management 83
Preferences 87
Trending Graphs 88
Common Icons 92
3
Floating Action Button (FAB) and Menu 93
Common Tools 96
Web Browser/Chromium 96
Telnet/SSH 96
Camera and Flashlight 98
Software Management 100
Managing Files 101
Files Application 101
How to Move or Copy a File 104
Using a Micro SD Card 105
Using a USB Drive 106
Ejecting Storage Media 107
Using a USB Type-C to USB Cable 108
Updating Software 110
Remote Access 116
Using VNC 118
Using Link-Live Remote 119
Managing NetAlly App Settings 121
Resetting Testing App Defaults 121
Saving App Settings Configurations 125
Exporting and Importing Settings 128
Restoring EtherScope nXG Factory
Defaults 134
4
Changing the Language 136
EtherScope nXG Testing
Applications 138
AutoTest App and Profiles 139
AutoTest Overview 141
Managing Profiles and Profile Groups 144
Factory Default Profiles 144
Adding New Profiles 146
Profile Groups 153
Creating New Profile Groups 158
Main AutoTest Screen 162
Periodic AutoTest 164
Periodic AutoTest Settings 164
Running Periodic AutoTest 166
Wired AutoTest Profiles 169
Wired Profile Results 174
PoE Test Results 176
Wired Link Test Results 179
802.1X Test Results 185
VLAN Test Results 187
Switch Test Results 190
Wired Profile FAB 197
5
Wired Profile Settings 201
PoE Test Settings 202
Wired Connection Settings 206
VLAN Settings 212
Stop After 215
HTTP Proxy 215
Wi-Fi AutoTest Profiles 217
Wi-Fi Profile Test Results 221
Wi-Fi Link Test Results 224
Connect Log 234
Channel Test Results 235
AP (Access Point) Test 239
Wi-Fi Profile FAB 242
Wi-Fi Profile Settings 246
Wi-Fi Connection Settings 248
Advanced (Wi-Fi Connection) Settings261
Channel Test Settings 264
HTTP Proxy 267
DHCP, DNS, a nd Gateway Tests for
Wired and Wi-Fi AutoTests 269
DHCP or Static IP Test 270
DNS Test 282
Gateway Test 287
6
Test Targets for Wired and Wi-Fi
AutoTests 292
Adding and Managing Test Targets 293
Target Test Results Screens 297
AutoTest Ping Test 300
AutoTest TCP Connect Test 306
HTTP Test 310
FTP Test 322
Air Quality AutoTest Profiles 332
Air Quality Profile Results 335
Air Quality Profile FAB 341
Air Quality Profile Settings 342
Ping/TCP Test App 348
Ping/TCP Settings 349
Populating Ping/TCP from Another
App 349
Configuring Ping/TCP Settings
Manually 352
Running Ping/TCP Tests 356
Capture App 360
Capture Settings 361
Running and Viewing Captures 367
7
Discovery App 373
Introduction to Discovery 375
Main Discovery List Screen 377
Searching the Discovery List 380
Filtering the Discovery List 382
Sorting the Discovery List 385
Security Auditing – Batch
Authorization 388
Refreshing Discovery 393
Uploading Discovery Results to LinkLive 394
Discovery Details Screens 396
Top Details Card 398
Lower Cards in Device Details 404
Problems 406
Addresses 407
TCP Port Scan 408
VLANs 411
Interfaces 412
SNMP 418
Connected Devices 420
Resources 421
SSIDs 422
8
Discovery App Floating Action Menu 424
Device Types 430
Routers 431
Switches 432
Unknown Switches 433
Network Servers 435
Hypervisors 436
Virtual Machines 437
Wi-Fi Controllers 439
Access Points (APs) 440
Wi-Fi Clients 441
VoIP Phones 442
Printers 443
SNMP Agents 444
NetAlly Tools 445
Hosts/Clients 446
Discovery Settings 449
SNMP Configuration 452
Active Discovery Ports 460
Extended Ranges 461
Devices Discovered Through Other
Devices 466
Device Health Interval 472
9
ARP Sweep Rate 473
SNMP Query Delay 474
Auto AP Grouping Rules 474
Problem Settings 479
TCP Port Scan Settings 483
Wi-Fi Analysis App 486
Wi-Fi Analysis and Discovery 488
Wi-Fi App List Screens 489
Wi-Fi App List Screens 490
Filtering in the Wi-Fi App 494
Sorting in the Wi-Fi App 499
Uploading Wi-Fi Results to Link-Live 501
Wi-Fi Details Screens 504
Wi-Fi Problems Screen 507
RF and Traffic Statistics Overview 509
Locating Wi-Fi Devices 514
Assigning a Name and Authorization
to a Device 522
Channels Map 534
Channels Utilization 535
Channels Overlap 539
Channels 543
SSIDs 547
10
APs 552
BSSIDs 556
Clients 568
Interferers 578
Path Analysis App 582
Introduction to Path Analysis 583
Path Analysis Setting s 584
Populating Path Analysis from
Another App 584
Configuring Path Analysis Manually 584
Running Path Analysis 588
Path Analysis Results and Source
EtherScope Cards 590
Layer 3 Hops 594
Layer 2 Devices 599
Uploading Path Analysis Results to
Link-Live 605
AirMapper™ App 607
AirMapper Settings 608
Configuring an AirMapper Survey 609
Wi-Fi General Settings that Affect
AirMapper 614
11
Collecting AirMapper Data 620
Starting a New Survey 631
Performance Test App 633
Introduction to Performance Testing 635
Performance Test Settings 637
Saving Custom Performance Tests 638
Configuring the Source EtherScope
nXG 643
Configuring Performance Endpoints 660
OneTouch 10G Performance Peer 661
LinkRunner G2 Reflector 663
LinkRunner AT Reflector 665
NPT Reflector Software 667
Running a Performance Test 669
Performance Test Results 670
Performance Service Detailed Results 672
Uploading Performance Results to
Link-Live 679
Running EtherScope a s a Performance
Peer 683
iPerf Test App 687
iPerf Settings 689
12
Saving Custom iPerf Settings 689
Test Accessories in Discovery 690
Configuring iPerf Settings 693
Running an iPerf Test 697
Uploading iPerf Results to Link-Live 701
LANBERT™ Test App 703
LANBERT Settings 704
Configuring LANBERT Generator
Settings 704
Configuring LANBERT Loopback
Settings 709
Running a LANBERT Test 710
Uploading LANBERT Results to LinkLive 717
Link-Live Cloud Service 720
Getting Started in Link-Live Cloud
Service 722
Claiming the Unit 722
After Claiming 724
Unclaiming 725
Link-Live App Features 727
Saving Locally Only 731
13
Job Comment 733
Link-Live and Testing Apps 736
Link-Live Sharing Screens 737
Sharing a Text File to Link-Live 740
Cable Test App 743
Cable Test Settings 744
Running Cable Test 745
Open Cable TDR Testing 746
Terminated WireView Testing 749
Toning Function 751
Uploading Cable Test Results to LinkLive 752
Specifications and Compliance 753
Specifications 754
General 754
Wireless 755
Environmental Specifications 761
Certifications and Compliance 763
14
Contact Us
Online: NetAlly.com
Phone: (North America) 1-844-TRU-ALLY
(1-844-878-2559)
NetAlly
2075 Research Parkway, Suite 190
Colorado Springs, CO 80920
For additional product resources, visit
NetAlly.com/Products/EtherScopenXG.
For customer support, visit
NetAlly.com/Support.
Register your EtherScope nXG
Registering your product with NetAlly gives you
access to valuable information on product
updates, troubleshooting procedures, and
other services.
Register on the NetAlly Support Page.
15
Back to Title a nd Contents
EtherScope nXG User Guide
Introduction
The EtherScope nXG Portable Network Expert
is a rugged, hand-held tool for testing and
analyzing copper, fiber, and Wi-Fi networks. It
features applications developed by NetAlly for
network discovery, measurement, and
validation, which are available from the Home
and Apps screens.
All NetAlly hand-held testers include access to
Link-Live Cloud Service at Link-Live.com. LinkLive is an online system for collecting,
organizing, analyzing, and reporting your test
results. Test data is automatically uploaded
once your tester is properly configured. Visit
Link-Live.com and "Claim" your EtherScope
to access these features.
Introduction
How to Use this Guide
This User Guide describes the EtherScope nXG's
testing functionality and basic elements of the
Android interface.
The guide is meant for users who are knowledgeable about network operations, tests, and
measurements.
The EtherScope nXG may also be referred to as
just EtherScope or the "unit" in this guide.
l Tap blue links to go to their destinations.
Underlined blue links open external
websites.
l Tap bookmarks in the list on the left to go
to the corresponding section.
l Touch headings in the Contents list that
starts on page 2 to go to the corresponding
sections.
l To search for a word or phrase:
1. Tap the browser menu icon in the
upper right.
2. Select Find in Page from the menu.
17
Introduction
3. Enter the search text.
4. Tap the find icon . This displays the
text at the top of the screen. Touch the
up and down arrows to search forwards
and backwards for the text. In the
image below, the user has searched on
"LAN". Tap the highlight bars on the
right to go to the corresponding
manual text.
18
1G/10G Fiber Port
RJ-45 Cable Test
and Management
Port
USB Type-A
Port
External
Antenna Port
Micro SD
Card Slot
USB Type-C
and Power
Port
Touchscreen
Microphone
Power Button
and LED
Volume
Buttons
Speaker
RJ-45 Ethernet
Port with Link
and Activity LEDs
Camera
and
Flash
Introduction
Buttons and Ports
Button and port functions on your EtherScope
unit are described below.
19
FEATU RE DESCRIPTION
Fiber Port
1G/10GBASE-X
RJ-45 LAN Port
10M/100M/1G/
2.5G/5G/10GBASE-T
Transmit LEDs
USB Type-A Port
RJ-45 Cable Test
and Management
Port
USB Type-C
On-the-Go Port
Power Button
and LED
Microphone
Camera and Flash
Connects to an SFP adapter
and fiber cable for network
testing. NOTE: 100FX SFPs are
not supported.
Connects to a copper Ethernet
cabl e for network testing
Chargesthe unit if PoE Class 4
orhigheris available
GreenLED lit: Linked
Yellow LED flashing: Activity
Connects to any USB d evice
Connects to an Ethernetcable
forpatch cable testing and
unitmanagement
Connects to a USB Type-C
connector for file transfer and
tothe included AC adap ter for
charging the unit
GreenLED:Unitis powered on
Red LED:Unitis charging
Allows voice input
Captures imagesand acts as a
flashlight
Introduction
20
Introduction
FEATU RE DESCRIPTION
Micro SD Card
Slot
Volume Buttons
Speaker
See Test and Management Ports for detailed
explanations of the port functions.
Refer to the product Specifications if needed.
Used for removable storage
expansion(See Inserting a
MicroSD Card below.)
Increase or decrease the
audiovolume
Produces audio
Inserting a Micro SD Card
A Micro SD card must be inserted with the
metal contacts facing the front
touchscreen) of the unit, as shown below.
(towards the
21
Introduction
The card should slide in easily when properly
oriented. You may need a paperclip or
thumbnail to carefully push the SD card in far
enough to engage the spring mechanism for
insertion and removal.
Using a Kensington Lock
The Kensington Lock slot is the right, front vent
hole on the bottom of the unit, as shown
below.
22
Introduction
Charging and Power
Your EtherScope nXG includes a USB-C 15V/3A
power adapter.
WCAUTION: Only the NetAlly-supplied power
adapter is supported.
To begin charging the internal Lithium Ion
battery, plug the included power adapter into
an AC outlet and the USB-C charging port on
the left side of the unit. The Power LED button
turns red when the unit is in charging mode
and turns off at full charge. The unit fully
charges in 2-4 hours via AC power.
When in charging mode (meaning the unit is off
but plugged into an AC power source), the unit
turns on once every 24 hours and top off the
battery charge, then power off again.
Tap the power button briefly to view the
battery level on the screen while the unit is in
charging mode.
When on battery power only, the unit runs for
3-4 hours, depending on the type of testing
being conducted.
PoE Charging
Power over Ethernet (PoE) is also convenient
23
Introduction
To charge with PoE, connect the top RJ-45 port
on the unit to a network switch with PoE or a
PoE injector. The following conditions must be
met for the unit to charge with PoE:
sleep mode.
enabled in General Settings.
Wired Profile with a passing PoE test to detect
PoE availability, meaning the PoE Test must be
enabled and configured with a Powered Device
Class that is supported by your switch or PoE
Injector. See Wired Profile Settings and Results.
24
Introduction
NOTE: If the AutoTest app is not currently
open, the last Wired Profile in the profile list
runs automatically when you power on the
unit or EtherScope detects a new copper link
in the top Wired Test Port.
See Buttons and Ports for port locations and
descriptions.
Powering On
l To start up the unit, hold down the power
button for approximately one second, until
the power button LED turns green.
l When the display goes into Sleep mode, the
power LED remains on. Touch the power
button briefly to wake up the display. Set
the timing for display sleep and auto power
off in the Device Settings.
l To shut down or restart, hold the power
button for one second until the “Power off”
and "Restart" dialog box appears on the
touchscreen, and then touch Power off or
Restart.
25
Introduction
l If the unit is unresponsive to a normal
power off, press and hold the power button
for five seconds to perform a hard
shutdown.
Back to Title and Contents
26
Introduction
Safety and Maintenance
Observe the following safety information:
Use only the Adapter provided or Power over
Ethernet to charge the battery.
Ensure that the Adapter is easily accessible.
Use the proper terminals and cables for all
connections.
WCAUTION: To avoid possible electric shock
or personal injury, follow these guidelines:
l Do not use the product if it is damaged.
Before using the product, inspect the case,
and look for cracked or missing plastic.
l Do not operate the product around
explosive gas, vapor, or dust.
l Do not try to service the product. There are
no serviceable parts.
l Do not replace the battery. There is risk of
explosion if the battery is replaced by an
incorrect battery type.
l Dispose of battery packs and electronics in
compliance with your institution's disposal
instructions.
27
Introduction
l Use as directed. If this product is used in a
manner not specified by the manufacturer,
the protection provided by the product
may be impaired.
Safety Symbols
Warning or Caution: Risk of
W
damage to or destruction of
equipment or software.
X
Warning: Risk of electrical shock.
Not for connection to a public
j
telephone system.
Class 1 Laser Product. Do not
*
look into the la ser.
Cleaning
To clean the display, use a lens cleaner and a
soft, lint-free cloth.
To clean the case, use a soft cloth that is moist
with water or a weak soap.
Scratches on the dark-colored plastic can be
removed by lightly scrubbing a 1:2 mixture of
28
Introduction
toothpaste to water onto the affected surface
with a bristled brush.
WCAUTION: Do not use solvents or abrasive
materials that may damage the product.
29
Introduction
Legal Notification
Use of this product requires acceptance of the
Terms and Conditions available at
http://NetAlly.com/terms-and-conditions or
which accompanies the product at the time of
shipment or, if applicable, the legal agreement
executed by and between NetAlly and the
purchaser of this product.
Open-Source Software Acknowledgment: This
product may incorporate open-source
components. NetAlly will make available opensource code components of this product, if
any, at Link-Live.com/OpenSource.
NetAlly reserves the right, at its sole discretion,
to make changes at any time in its technical
information, specifications, service, and
support programs.
© 2019-2021 NetAlly
30