NETALLY NA EXG-200 User guide

ETHERSCOPE
®
nXG
User Guide
Tap a link togo directly to theapp'schapter. Scroll down to view the full listof Contents.
NetAlly Network Testing Apps
AutoTest Ping/TCP
Wi-Fi Path Analysis
AirMapper™ Performance
iPerf LANBERT™
Link-Live App Store
Cable
Software v1.5 Published May 04, 2021
Contents
Contact Us 15
Introduction 16
How to Use this Guide 17 Buttons and Ports 19 Charging and Power 23
PoE Charging 23
Safety and Maintenance 27 Legal Notification 30
Home and Android Interface 31
Home Screen 32 Naviga ting the Android System 34 Android Status Bar and Notifications 38
Notification Panel 38
Apps Screen and Store 41 Device Settings 44
Quick Settings Panel 45
Connecting to Wi-Fi 49
Captive Portals 52
Sharing 54
Sharing Files to Link-Live 55 Sharing from the Files App 57
2
Saving a Screenshot 59
EtherScope nXG Settings and Tools 60
Naviga tion Drawer 61
About Screen 63 Exporting Logs 64
Test and Management Ports 65
Configuring the Ports 66 Test Ports 68 Management Ports 69
Test and Port Sta tus Notifications 70
Test Port Notifications 71 Management Port Notifications 73 Discovery Notifications 75 PoE 75 VNC/Link-Live Remote 75
EtherScope nXG General Settings 77
Wi-Fi 78 Wired 81 Management 83 Preferences 87
Trending Graphs 88 Common Icons 92
3
Floating Action Button (FAB) and Menu 93 Common Tools 96
Web Browser/Chromium 96 Telnet/SSH 96 Camera and Flashlight 98
Software Management 100
Managing Files 101
Files Application 101 How to Move or Copy a File 104 Using a Micro SD Card 105 Using a USB Drive 106 Ejecting Storage Media 107 Using a USB Type-C to USB Cable 108
Updating Software 110 Remote Access 116
Using VNC 118 Using Link-Live Remote 119
Managing NetAlly App Settings 121
Resetting Testing App Defaults 121 Saving App Settings Configurations 125 Exporting and Importing Settings 128
Restoring EtherScope nXG Factory Defaults 134
4
Changing the Language 136
EtherScope nXG Testing Applications 138
AutoTest App and Profiles 139
AutoTest Overview 141 Managing Profiles and Profile Groups 144
Factory Default Profiles 144 Adding New Profiles 146 Profile Groups 153 Creating New Profile Groups 158
Main AutoTest Screen 162 Periodic AutoTest 164
Periodic AutoTest Settings 164 Running Periodic AutoTest 166
Wired AutoTest Profiles 169 Wired Profile Results 174
PoE Test Results 176 Wired Link Test Results 179
802.1X Test Results 185 VLAN Test Results 187 Switch Test Results 190 Wired Profile FAB 197
5
Wired Profile Settings 201
PoE Test Settings 202 Wired Connection Settings 206 VLAN Settings 212 Stop After 215 HTTP Proxy 215
Wi-Fi AutoTest Profiles 217 Wi-Fi Profile Test Results 221
Wi-Fi Link Test Results 224 Connect Log 234 Channel Test Results 235 AP (Access Point) Test 239 Wi-Fi Profile FAB 242
Wi-Fi Profile Settings 246
Wi-Fi Connection Settings 248 Advanced (Wi-Fi Connection) Settings261 Channel Test Settings 264 HTTP Proxy 267
DHCP, DNS, a nd Gateway Tests for Wired and Wi-Fi AutoTests 269
DHCP or Static IP Test 270 DNS Test 282 Gateway Test 287
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Test Targets for Wired and Wi-Fi AutoTests 292
Adding and Managing Test Targets 293 Target Test Results Screens 297 AutoTest Ping Test 300 AutoTest TCP Connect Test 306 HTTP Test 310 FTP Test 322
Air Quality AutoTest Profiles 332
Air Quality Profile Results 335 Air Quality Profile FAB 341 Air Quality Profile Settings 342
Ping/TCP Test App 348
Ping/TCP Settings 349
Populating Ping/TCP from Another App 349 Configuring Ping/TCP Settings Manually 352
Running Ping/TCP Tests 356
Capture App 360
Capture Settings 361 Running and Viewing Captures 367
7
Discovery App 373
Introduction to Discovery 375 Main Discovery List Screen 377
Searching the Discovery List 380 Filtering the Discovery List 382 Sorting the Discovery List 385 Security Auditing – Batch Authorization 388 Refreshing Discovery 393 Uploading Discovery Results to Link­Live 394
Discovery Details Screens 396
Top Details Card 398 Lower Cards in Device Details 404 Problems 406 Addresses 407 TCP Port Scan 408 VLANs 411 Interfaces 412 SNMP 418 Connected Devices 420 Resources 421 SSIDs 422
8
Discovery App Floating Action Menu 424
Device Types 430
Routers 431 Switches 432 Unknown Switches 433 Network Servers 435 Hypervisors 436 Virtual Machines 437 Wi-Fi Controllers 439 Access Points (APs) 440 Wi-Fi Clients 441 VoIP Phones 442 Printers 443 SNMP Agents 444 NetAlly Tools 445 Hosts/Clients 446
Discovery Settings 449
SNMP Configuration 452 Active Discovery Ports 460 Extended Ranges 461 Devices Discovered Through Other Devices 466 Device Health Interval 472
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ARP Sweep Rate 473 SNMP Query Delay 474 Auto AP Grouping Rules 474
Problem Settings 479 TCP Port Scan Settings 483
Wi-Fi Analysis App 486
Wi-Fi Analysis and Discovery 488 Wi-Fi App List Screens 489
Wi-Fi App List Screens 490 Filtering in the Wi-Fi App 494 Sorting in the Wi-Fi App 499 Uploading Wi-Fi Results to Link-Live 501
Wi-Fi Details Screens 504
Wi-Fi Problems Screen 507 RF and Traffic Statistics Overview 509 Locating Wi-Fi Devices 514 Assigning a Name and Authorization to a Device 522
Channels Map 534
Channels Utilization 535 Channels Overlap 539
Channels 543 SSIDs 547
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APs 552 BSSIDs 556 Clients 568 Interferers 578
Path Analysis App 582
Introduction to Path Analysis 583 Path Analysis Setting s 584
Populating Path Analysis from Another App 584 Configuring Path Analysis Manually 584
Running Path Analysis 588
Path Analysis Results and Source EtherScope Cards 590 Layer 3 Hops 594 Layer 2 Devices 599 Uploading Path Analysis Results to Link-Live 605
AirMapper™ App 607
AirMapper Settings 608
Configuring an AirMapper Survey 609 Wi-Fi General Settings that Affect AirMapper 614
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Collecting AirMapper Data 620
Starting a New Survey 631
Performance Test App 633
Introduction to Performance Testing 635 Performance Test Settings 637
Saving Custom Performance Tests 638 Configuring the Source EtherScope nXG 643
Configuring Performance Endpoints 660
OneTouch 10G Performance Peer 661 LinkRunner G2 Reflector 663 LinkRunner AT Reflector 665 NPT Reflector Software 667
Running a Performance Test 669
Performance Test Results 670 Performance Service Detailed Results 672 Uploading Performance Results to Link-Live 679
Running EtherScope a s a Performance Peer 683
iPerf Test App 687
iPerf Settings 689
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Saving Custom iPerf Settings 689 Test Accessories in Discovery 690 Configuring iPerf Settings 693
Running an iPerf Test 697
Uploading iPerf Results to Link-Live 701
LANBERT™ Test App 703
LANBERT Settings 704
Configuring LANBERT Generator Settings 704 Configuring LANBERT Loopback Settings 709
Running a LANBERT Test 710
Uploading LANBERT Results to Link­Live 717
Link-Live Cloud Service 720
Getting Started in Link-Live Cloud Service 722
Claiming the Unit 722 After Claiming 724 Unclaiming 725
Link-Live App Features 727
Saving Locally Only 731
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Job Comment 733 Link-Live and Testing Apps 736 Link-Live Sharing Screens 737 Sharing a Text File to Link-Live 740
Cable Test App 743
Cable Test Settings 744 Running Cable Test 745
Open Cable TDR Testing 746 Terminated WireView Testing 749 Toning Function 751 Uploading Cable Test Results to Link­Live 752
Specifications and Compliance 753
Specifications 754
General 754 Wireless 755 Environmental Specifications 761
Certifications and Compliance 763
14

Contact Us

Online: NetAlly.com
Phone: (North America) 1-844-TRU-ALLY
(1-844-878-2559)
NetAlly 2075 Research Parkway, Suite 190 Colorado Springs, CO 80920 For additional product resources, visit
NetAlly.com/Products/EtherScopenXG.
For customer support, visit
NetAlly.com/Support.
Register your EtherScope nXG
Registering your product with NetAlly gives you access to valuable information on product updates, troubleshooting procedures, and other services.
Register on the NetAlly Support Page.
15
Back to Title a nd Contents
EtherScope nXG User Guide

Introduction

The EtherScope nXG Portable Network Expert is a rugged, hand-held tool for testing and analyzing copper, fiber, and Wi-Fi networks. It features applications developed by NetAlly for network discovery, measurement, and validation, which are available from the Home and Apps screens.
All NetAlly hand-held testers include access to Link-Live Cloud Service at Link-Live.com. Link­Live is an online system for collecting, organizing, analyzing, and reporting your test results. Test data is automatically uploaded once your tester is properly configured. Visit
Link-Live.com and "Claim" your EtherScope
to access these features.
Introduction

How to Use this Guide

This User Guide describes the EtherScope nXG's testing functionality and basic elements of the Android interface.
The guide is meant for users who are know­ledgeable about network operations, tests, and measurements.
The EtherScope nXG may also be referred to as just EtherScope or the "unit" in this guide.
l Tap blue links to go to their destinations.
Underlined blue links open external
websites.
l Tap bookmarks in the list on the left to go
to the corresponding section.
l Touch headings in the Contents list that
starts on page 2 to go to the corresponding sections.
l To search for a word or phrase:
1. Tap the browser menu icon in the upper right.
2. Select Find in Page from the menu.
17
Introduction
3. Enter the search text.
4. Tap the find icon . This displays the text at the top of the screen. Touch the up and down arrows to search forwards and backwards for the text. In the image below, the user has searched on "LAN". Tap the highlight bars on the right to go to the corresponding manual text.
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1G/10G Fiber Port
RJ-45 Cable Test and Management Port
USB Type-A Port
External Antenna Port
Micro SD Card Slot
USB Type-C and Power Port
Touchscreen
Microphone
Power Button and LED
Volume Buttons
Speaker
RJ-45 Ethernet Port with Link and Activity LEDs
Camera
and
Flash
Introduction

Buttons and Ports

Button and port functions on your EtherScope unit are described below.
19
FEATU RE DESCRIPTION
Fiber Port 1G/10GBASE-X
RJ-45 LAN Port 10M/100M/1G/
2.5G/5G/10G­BASE-T
Transmit LEDs
USB Type-A Port RJ-45 Cable Test
and Management Port
USB Type-C On-the-Go Port
Power Button and LED
Microphone
Camera and Flash
Connects to an SFP adapter and fiber cable for network testing. NOTE: 100FX SFPs are not supported.
Connects to a copper Ethernet cabl e for network testing
Chargesthe unit if PoE Class 4 orhigheris available
GreenLED lit: Linked Yellow LED flashing: Activity Connects to any USB d evice
Connects to an Ethernetcable forpatch cable testing and unitmanagement
Connects to a USB Type-C connector for file transfer and tothe included AC adap ter for charging the unit
GreenLED:Unitis powered on Red LED:Unitis charging Allows voice input Captures imagesand acts as a
flashlight
Introduction
20
Introduction
FEATU RE DESCRIPTION
Micro SD Card Slot
Volume Buttons
Speaker
See Test and Management Ports for detailed explanations of the port functions.
Refer to the product Specifications if needed.
Used for removable storage expansion(See Inserting a MicroSD Card below.)
Increase or decrease the audiovolume
Produces audio
Inserting a Micro SD Card
A Micro SD card must be inserted with the
metal contacts facing the front
touchscreen) of the unit, as shown below.
(towards the
21
Introduction
The card should slide in easily when properly oriented. You may need a paperclip or thumbnail to carefully push the SD card in far enough to engage the spring mechanism for insertion and removal.
Using a Kensington Lock
The Kensington Lock slot is the right, front vent hole on the bottom of the unit, as shown below.
22
Introduction

Charging and Power

Your EtherScope nXG includes a USB-C 15V/3A power adapter.
WCAUTION: Only the NetAlly-supplied power
adapter is supported.
To begin charging the internal Lithium Ion battery, plug the included power adapter into an AC outlet and the USB-C charging port on the left side of the unit. The Power LED button turns red when the unit is in charging mode and turns off at full charge. The unit fully charges in 2-4 hours via AC power.
When in charging mode (meaning the unit is off but plugged into an AC power source), the unit turns on once every 24 hours and top off the battery charge, then power off again.
Tap the power button briefly to view the battery level on the screen while the unit is in charging mode.
When on battery power only, the unit runs for 3-4 hours, depending on the type of testing being conducted.

PoE Charging

Power over Ethernet (PoE) is also convenient
23
Introduction
To charge with PoE, connect the top RJ-45 port on the unit to a network switch with PoE or a PoE injector. The following conditions must be met for the unit to charge with PoE:
sleep mode.
enabled in General Settings.
Wired Profile with a passing PoE test to detect
PoE availability, meaning the PoE Test must be enabled and configured with a Powered Device Class that is supported by your switch or PoE Injector. See Wired Profile Settings and Results.
24
Introduction
NOTE: If the AutoTest app is not currently open, the last Wired Profile in the profile list runs automatically when you power on the unit or EtherScope detects a new copper link in the top Wired Test Port.
See Buttons and Ports for port locations and descriptions.
Powering On
l To start up the unit, hold down the power
button for approximately one second, until the power button LED turns green.
l When the display goes into Sleep mode, the
power LED remains on. Touch the power button briefly to wake up the display. Set the timing for display sleep and auto power off in the Device Settings.
l To shut down or restart, hold the power
button for one second until the “Power off” and "Restart" dialog box appears on the touchscreen, and then touch Power off or Restart.
25
Introduction
l If the unit is unresponsive to a normal
power off, press and hold the power button for five seconds to perform a hard shutdown.
Back to Title and Contents
26
Introduction

Safety and Maintenance

Observe the following safety information:
Use only the Adapter provided or Power over Ethernet to charge the battery.
Ensure that the Adapter is easily accessible.
Use the proper terminals and cables for all connections.
WCAUTION: To avoid possible electric shock
or personal injury, follow these guidelines:
l Do not use the product if it is damaged.
Before using the product, inspect the case, and look for cracked or missing plastic.
l Do not operate the product around
explosive gas, vapor, or dust.
l Do not try to service the product. There are
no serviceable parts.
l Do not replace the battery. There is risk of
explosion if the battery is replaced by an incorrect battery type.
l Dispose of battery packs and electronics in
compliance with your institution's disposal instructions.
27
Introduction
l Use as directed. If this product is used in a
manner not specified by the manufacturer, the protection provided by the product may be impaired.
Safety Symbols
Warning or Caution: Risk of
W
damage to or destruction of equipment or software.
X
Warning: Risk of electrical shock.
Not for connection to a public
j
telephone system.
Class 1 Laser Product. Do not
*
look into the la ser.
Cleaning
To clean the display, use a lens cleaner and a soft, lint-free cloth.
To clean the case, use a soft cloth that is moist with water or a weak soap.
Scratches on the dark-colored plastic can be removed by lightly scrubbing a 1:2 mixture of
28
Introduction
toothpaste to water onto the affected surface with a bristled brush.
WCAUTION: Do not use solvents or abrasive
materials that may damage the product.
29
Introduction

Legal Notification

Use of this product requires acceptance of the Terms and Conditions available at
http://NetAlly.com/terms-and-conditions or
which accompanies the product at the time of shipment or, if applicable, the legal agreement executed by and between NetAlly and the purchaser of this product.
Open-Source Software Acknowledgment: This product may incorporate open-source components. NetAlly will make available open­source code components of this product, if any, at Link-Live.com/OpenSource.
NetAlly reserves the right, at its sole discretion, to make changes at any time in its technical information, specifications, service, and support programs.
© 2019-2021 NetAlly
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Back to Title a nd Contents
EtherScope nXG User Guide

Home and Android Interface

This chapter explains how to use the features of the Android Home screen and user interface to navigate and organize your device.
The EtherScope nXG interface supports many of the operations typical of any Android device. Use dragging and swiping motions on the touchscreen to navigate through apps, open side menus, drag down the Notification Panel from the Status Bar at the top of the Home screen, or drag up the Apps screen from the bottom.

Home Screen

Home and Android Interface
32
Home and Android Interface
Like other Android devices, your EtherScope nXG Home screen is customizable. The image above shows the default configuration, but you can add, remove, and reorganize app icons and widgets to serve your purposes.
You can also create more Home pages by touching, holding, and dragging an app icon to the right from the main Home screen.
See the Apps screen section for instructions on adding more apps to your Home pages.
33
Home and Android Interface

Navigating the Android System

The navigation actions you can perform to move through screens and panels on the EtherScope nXG are the same as those you would use to navigate an Android phone or tablet.
The main device navigation buttons appear at the bottom of the touch screen.
The back icon returns to the previous screen.
The circle icon opens the Home screen.
The square icon displays your recently used applications for easily switching between then. This is also the screen where you can close, or stop, the open applications.
TIP: Double tap the square icon to switch back to the previous app you were using and to switch back and forth between two app screens (like a testing app and this User Guide).
34
Home and Android Interface
Swiping
Touch and drag your finger or "swipe" up, down, left, and right to move through pages of the Home screen and applications, scroll up or down, and pull out navigation drawers and panels.
Long Pressing
Touch and hold or "long press" files or application icons to reveal additional operations.
For example, you can long press a file name in the Files Application to reveal the top toolbar with options for sharing , deleting, or moving the file.
Additional options often appear in an overflow menu, designated by the action overflow icon
.
35
Home and Android Interface
You can also long press on text on most screens to open options for copying and sharing the text.
Left-Side Navigation Drawer
Touch the Menu icon or swipe right in the
Files app to open the navigation drawer. It
displays the folders in your file system.
36
Home and Android Interface
NOTE: In the Files app, you may need to tap the action overflow icon at the top right and select Show Internal Storage to navigate to the EtherScope-nXG folder and sub-folders, as shown above.
See the Navigation Drawer topic for more.
Back to Title and Contents
37
Home and Android Interface

Android Status Bar and Notifications

The Status Bar across the top of the screen displays notification icons from the Android system as well as EtherScope nXG-specific icons related to your network connections and test statuses.
See Test and Port Status Notifications for details about the icons and notifications related to EtherScope nXG network connections, testing, and management.
Touch and swipe down on the Status Bar to open the Notification Panel.

Notification Panel

The Notification Panel contains notifications from your device, such as downloads and installs, inserted hardware, captured screenshots, app and connection statuses, and updates. The panel also displays common Android settings icons for quick access.
38
Home and Android Interface
Swipe (touch and drag) downwards on the Status Bar at very top of the screen to slide down the Notification Panel.
l Touch the title and down arrow on a
notification (or swipe down on it) to expand the box and view more details or options.
39
Home and Android Interface
l Touch the middle of a notification to open
the related app, image, or device settings or to perform other related actions.
l Swipe left on a notification to dismiss it.
NOTE: Because they are essential to the EtherScope testing functions, you cannot dismiss the test and management port- related test and port status notifications.
l Touch CLEAR ALL at the lower right of the
panel to dismiss all Android System noti­fications.
40
Home and Android Interface

Apps Screen and Store

To access the apps that are not shown on the Home screen, swipe up on the Home screen or touch the up arrow icon .
The Apps screen displays all the apps on your device. The image above is an example. Your
41
Home and Android Interface
Apps screen may contain different third-party apps.
l Tap an app's icon to open the app.
l Hold and drag an icon upwards to add it to
your Home screens.
l Touch and hold (long press) an icon to view
App Info or access widgets you can add to the Home screen and other actions you can perform.
App Store
From the Home Screen or Apps Screen, open the NetAlly App Store to download third­party Android applications to use on your EtherScope nXG.
NOTE: Your unit must be "claimed" to Link-
Live Cloud Service at Link-Live.com to
access the App Store.
42
Home and Android Interface
Touch the search icon to search for an App.
To request that an App be added to the App Store, visit the Apps page at Link-Live.com, and select the floating action button (FAB) at
the lower right corner to Request or
Upload an App.
Back to Title and Contents
43
Home and Android Interface

Device Settings

To access the Android system device settings, touch the Settings icon at the bottom of the Home screen.
44
Home and Android Interface
Use the device settings screen to adjust the display, sound, and date/time; view installed applications and memory devices; connect to
Wi-Fi; or reset to factory defaults.

Quick Settings Panel

You can also access some of the most common device settings, like Wi-Fi, from the Quick Settings Panel by swiping down from the
Status Bar at the top of the touchscreen.
Swipe down twice to open the full Quick Settings Panel.
45
Home and Android Interface
l Touch and drag the slider control at the top
of the panel to adjust the screen's bright­ness.
l Tap an icon in the panel to enable or
disable the corresponding feature. For example, you can turn the unit's Wi-Fi or screen Auto-rotate functions on or off from the quick settings.
46
Home and Android Interface
l Touch and hold an icon to open the
relevant device setting screen, if there is one. For example, touch and hold the Wi-Fi icon to open Android's Wi-Fi settings or the Auto-Rotate icon to open Display settings.
l Tap the pencil icon at the bottom of the
Quick Settings Panel to configure the icon controls that appear in the panel.
Auto Power Off
Activating the Auto Power Off function helps to extend the battery run time.
1. From the Device Settings , select Display.
2. On the Display settings screen, touch Device auto power off.
3. In the pop-up dialog box, select how long you want the unit to remain On with no activity occurring. The unit automatically powers off after the selected period of inactivity has passed.
47
Home and Android Interface
Similarly, you can adjust the setting that controls when the display goes into Sleep mode from the Display settings screen.
Back to Title and Contents
48
Home and Android Interface

Connecting to Wi-Fi

To access the internet via Wi-Fi, set up the Android device Wi-Fi connection. The Wi-Fi
Management Port connects via the main
Android Wi-Fi function.
NOTE: While Wi-Fi AutoTest profiles connect to Wi-Fi networks for testing, those Wi-Fi Test Port connections do not perform the functions of the main device Wi-Fi access.
To connect your EtherScope to a Wi-Fi network, access the Android Wi-Fi Device Settings using either method below:
l Open the device Wi-Fi settings from the
main Device Settings screen by touching the Settings icon and selecting Network & Internet > Wi-Fi.
l Open device Wi-Fi settings from the Quick
Settings panel by dragging down the top
49
Home and Android Interface
Status Bar and touching and holding (long pressing) the Wi-Fi icon.
Either path opens the Wi-Fi settings screen.
50
Home and Android Interface
1. Ensure the Wi-Fi feature is On.
2. Touch an available Wi-Fi network in the list.
3. Enter the network's security credentials.
Most networks only require a password, but depending on the security settings, some may also require a company username, EAP type, authentication type, certificate, or other credentials.
4. After entering credentials, touch CONNECT.
The network you selected moves to the top of the list, and your connection status is displayed below its name in device and quick settings.
51
Home and Android Interface
The Status Bar displays the Wi-Fi status icon
at the top right of the screen.

Captive Portals

When you try to connect to a network with a Captive Portal requirement, this Android noti­fication icon appears in the top Status Bar. Drag down from the top of the screen to open the notification.
Touch the notification to open a web browser window where you can enter the required information for the captive portal. When finished, you can access the internet through the connected network.
52
Home and Android Interface
If you are trying to connect to a network with a captive portal, but the Android notification is not appearing, check that the Captive Porta l
Detection setting is enabled in Device Settings
> Network & Internet.
Back to Title and Contents
53
Home and Android Interface

Sharing

EtherScope nXG allows you to “share” images and files like you would on any Android device. When you see the Share icon , touch it to view your configured sharing options.
For example, the image below shows an expanded Screenshot notification from the top
notification panel.
Touch SHARE to open the “Share with” pop-up dialog, where you can choose a sharing method, such as email, messaging, or uploading to Link-Live Cloud Service online.
54
Home and Android Interface

Sharing Files to Link-Live

From the “Share with” dialog box (and other screens on the EtherScope), touch the Link- Live option to share (upload) a file to Link-Live Cloud Service at Link-Live.com.
Files can be attached to a test result or uploaded individually to the Uploaded Files page on Link-Live.
The example below shows the Link-Live sharing screen for a screenshot image.
55
Home and Android Interface
The SAVE TOLAST TEST RESULT option attaches the image to your most recently run AutoTest, Performance, iPerf, or Cable Test result on Link-Live.com.
56
Home and Android Interface

Sharing from the Files App

Files from internal or external storage can also be shared to Link-Live.com from the Android
Files app. You can upload one selected file
or multiple files at once.
1. With the Files app opened, navigate to the folder containing the files you want to share using the left-side navigation drawer.
2. Long press on one or multiple files to select it.
57
Home and Android Interface
3. Touch the share icon in the top toolbar.
4. If needed, touch the Link-Live option.
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Home and Android Interface
5. Enter any Comments you would like attached to your file.
6. Select SAVE TO LAST TEST RESULT or SAVE TO UPLOADED FILES.
You files are uploaded and viewable on Link­Live.com.
See the Link-Live chapter for more information on using Link-Live with your EtherScope nXG.

Saving a Screenshot

On the EtherScope nXG unit, press and hold the Power button and the Volume Down button at the same time for one second to save a screenshot of the current screen. (See Buttons
and Ports for button locations).
When a screenshot is taken, the unit beeps and displays the captured screenshot notification in the Notification Panel. Open the notification to share the image using Link-Live, Bluetooth, or another configured application.
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EtherScope nXG User Guide

EtherScope nXG Settings and Tools

The EtherScope nXG features a common set of tools and General Settings that apply to multiple NetAlly apps and testing behaviors. This chapter covers settings, icons, and notifications speci fic to EtherScope nXG.
(See the Device Settings topic for information on the Android system settings.)
Access common settings and informational screens for the NetAlly testing apps (like AutoTest or Capture) by opening the left-side Navigation Drawers or Settings .
General Sett ings and Tools

Navigation Drawer

Many Android apps, including the NetAlly test apps, contain additional settings, tools, and information in a "navigation drawer" that slides out from the left side of the screen.
To open the navigation drawer:
l Touch the menu icon at the top left of
the testing application screens.
l Touch and drag (swipe) to the right from
the very left side of the app screens.
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General Sett ings and Tools
As an example, the AutoTest navigation drawer (above) provides access to the enabled AutoTest
profiles, AutoTest Settings, General Settings,
and the About screen.
Settings for each specific app are described in the chapter for the app.
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General Sett ings and Tools

About Screen

The About screen displays the serial number, MAC addresses, software versions, SFP details
63
General Sett ings and Tools
and current AllyCare contract status for your EtherScope nXG.
If a User-Defined MAC is enabled in the NetAlly apps' General Settings or in the "Wired Profile
Settings" on page201, (User-defined) appears
next to the MAC address on the About screen.

Exporting Logs

The About screen contains the Export Logs function, which allows you to save your unit's logs for analysis by NetAlly's technical support team.
Touch the EXPORT LOGS link on the About screen to download a .tgz file to the Downloads folder on your unit. Open the Files app to transfer the file using email or another method. (See Managing Files.)
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General Sett ings and Tools

Test and Management Ports

The EtherScope nXG has two wired RJ-45 copper ports, a fiber port, and two Wi-Fi radios, each with specific test or management functions described in this section.
Either the top copper port or fiber port can act as the Wired Test Port, so in total, the EtherScope has four network interfaces: 1 Wired Test, 2 Wi-Fi Test, 3 Wired Management, and 4 Wi-Fi Management.
Refer to Buttons and Ports and the technical
Specifications if needed.
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General Sett ings and Tools

Configuring the Ports

The NetAlly apps' General Settings control EtherScope's use of the test and management ports. The General Settings are accessible from the left-side navigation drawer in NetAlly's testing apps, such as AutoTest, Capture, and iPerf.
The app-specific settings for many of the individual NetAlly testing apps (like the iPerf Settings above) also let you choose which ports the app uses for its test or analysis.
66
General Sett ings and Tools
All of the ports are described below next to their corresponding status icons.
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General Sett ings and Tools

Test Ports

EtherScope runs Wired and Wi-Fi AutoTests, Captures, Discovery, and comprehensive network analyses over the test ports.
You must run an AutoTest Wired or Wi-Fi Profile in order to establish a link on the Wired or Wi­Fi test ports. If the AutoTest app is not currently open, the last Wired Profile in the profile list runs automatically when you power on the unit or EtherScope detects a new copper link in the top Wired Test Port. Wired fiber connections and Wi-Fi Profiles must be started manually in the AutoTest app.
NOTE: If both the top fiber and copper ports are connected to an active network, the EtherScope uses the fiber link as the Wired Test Port connection.
Wired Copper Test Port: The copper test port is the RJ-45 port on the top of the unit. To disable, unplug the connection.
Wired Fiber Test Port: The SFP and fiber test port is also on the top of the unit. To disable, unplug the connection.
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Wi-Fi Test Port: The internal Wi-Fi test adapter is a 4x4 Dual-band 802.11ac wireless radio. To disable, see General Settings in the testing apps' left-side navigation drawer.

Management Ports

EtherScope can run Discovery, Ping/TCP Connect tests, Path Analysis, and iPerf tests on the management ports, but not AutoTests, packet captures, or Performance tests.
The Management Ports provide a more stable network connection than the Test Ports, as the Test Ports may frequently drop link and reconnect or resume scanning.
Wi-Fi Management Port: The internal Wi-Fi management port runs on the main Android system's 1x1 Dual-band 802.11ac + Bluetooth 5.0 wireless adapter, which is configured in the Android Device Settings. See Connecting to Wi-
Fi to configure this connection.
Wired Management Port: The wired management port is the RJ-45 port on the left side of the unit.
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Test and Port Status Notifications

EtherScope nXG shows notifications from the NetAlly testing apps and unit ports in the top Status Bar and Notification Panel. Swipe down on the Status Bar to view the notifications.
On each notification, you can touch the title and down arrow to expand the box and view more details or options.
The following EtherScope icons may appear in your Status Bar with the meanings described.
NOTE: Read Test and Management Ports for descriptions of the port functions.
Also, see General Settings for settings that control port functions.
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Test Port Notifications

Active network connections on the test ports are established using the AutoTest app.
A Wired Test Port connection, called the "Wired Port" in app settings, is established in either the top RJ-45 Ethernet port or the top Fiber port.
NOTE: If both the fiber and top copper ports are connected to an active network, the EtherScope uses the fiber link as the "Wired Port" for testing.
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The Wi-Fi Test Port status displays with the wireless channel number under a Wi-Fi or Link icon.
When the EtherScope unit is dwelling on a Wi-Fi channel (in this case channel 6), the channel number is static and the Wi-Fi icon displays above it.
When the EtherScope is scanning wireless channels for discovery, Wi-Fi analysis, or air quality measurements, the number changes dynamically to show which channel is currently being scanned.
When the EtherScope unit is connected to an AP on a Wi-Fi channel, the channel number is static, and the Link icon displays above it. If the link is dropped, the channel number changes to an X.
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Periodic AutoTest is running or has
completed. When Periodic AutoTest is running,
the Wired and/or Wi-Fi Test Ports may not be
available to other testing apps.

Management Port Notifications

A Management Port connection is established through the left-side RJ-45 Management port and/or the main Android Wi­Fi adapter.
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A Wired Ma nagement Port connection is established through the left-side RJ-45 Management port. Its details are displayed under the Management Port notification (above).
A Wi-Fi Management Port connection is established via the main Android Wi-Fi adapter. Its details are displayed under the Management Port notification.
If your Management connection is lost, the following notification displays.
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Discovery Notifications

The Discovery notifications show the progress of the discovery process. See the Discovery app chapter for more information.
The active discovery process is running and
has progressed to the specified percentage.
No links are currently available for active discovery, either because none of the ports enabled for discovery are connected or AutoTest is running. Discovery is temporarily disabled when AutoTest is running.
PoE
Your unit is connected to a Power over
Ethernet source. See PoE Charging.

VNC/Link-Live Remote

A remote VNC connection is active through a standalone VNC client and/or the Remote function in Link-Live Cloud Service.
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EtherScope nXG General Settings

EtherScope's General Settings control test and management-related connections that affect multiple test apps.
Access the General Settings from the left-side
navigation drawer in the NetAlly testing
apps, such as AutoTest, Discovery, Capture, iPerf, etc.
See also Test and Management Ports and Test
and Port Status Notifications for related
information on port functionality and status icons.
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Wi-Fi

The Wi-Fi General Settings control functions of the Wi-Fi Test Port functions.
Use Wi-Fi test port: Enable or disable Wi-Fi tests, connections, and measurements in the testing apps, including AutoTest Wi-Fi Profiles and the Wi-Fi analysis app.
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NOTE: This setting does not disable the main Android device Wi-Fi function, which controls the Wi-Fi Management port connection. See
Device Settings to disable the Android Wi-Fi.
Country: Set the unit for legal operation in your country. This setting affects the Wi-Fi bands and channels on which the unit transmits.
Wi-Fi Bands and Channels: Select the wireless frequency bands and channels the unit scans for devices and measurements such as utilization.
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From this screen, you can also choose or enter a custom Dwell Time, meaning the amount of time the EtherScope lingers on each channel gathering data. Tap the Dwell Time field to adjust this setting.
Combine Utilization: Enable this setting to combine 802.11 and non-802.11 channel utilization into one total utilization measurement. In environments with 802.11ax traffic, turn this setting on to accurately measure channel utilization. When this setting is enabled, EtherScope app screens that typically show both 802.11 and non-802.11 utilization (such as the Wi-Fi Channels
Map)now show the total utilization.
User-Defined MAC: This setting affects the Wi-Fi
Test Port only. Tap the toggle switch to enable
a user-defined MAC address. When enabled, an additional User-Defined MAC field appears under the toggle setting. Touch the lower field to enter your desired MAC address for the EtherScope. When a User-Defined MAC is enabled, (User-defined) appears next to the MAC address on the About screen and on relevant test result screens.
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Note that both Wi-Fi and Wired test ports have their own User-Defined MAC settings.

Wired

Wired General Settings control functions of the
Wired Test Port.
Test PoE before Link: By default, an AutoTest
Wired Profile performs the Link test before the
PoE test can complete. Enable this setting to make your EtherScope complete the PoE test before the Link test. Enabling this setting forces PoE negotiation to be completed before
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establishing link, improving compatibility with some switches. Charge Battery via PoE: This setting is enabled by default. If you do not want your EtherScope unit to charge when connected to a switch with PoE, touch the toggle button to disable. An AutoTest Wired Profile must run and detect PoE availability before the unit can use it for charging.
See also PoE Charging.
Receive Only: Enabling this setting prevents the EtherScope from transmitting packets on the
Wired Test Port. You can also use the Stop After
function in Wired AutoTest Profile Settings to hide the AutoTest cards that require transmit capability. Set the AutoTest Stop After setting to Switch. Otherwise, when Receive Only is enabled, the Wired DHCP/Static IP test shows a Result Code of "Interface is configured to only receive packets," and the subsequent tests do not run.
User-Defined MAC: This setting affects the Wired
Test Port only. Tap the toggle switch to enable
a user-defined MAC address. When enabled, an
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additional User-Defined MAC field appears under the toggle setting. Touch the lower field to enter your desired MAC address for the EtherScope. When a User-Defined MAC is enabled, (User-defined) appears next to the MAC address on the About screen and on relevant test result screens.
NOTE:This definition can be overridden by a profile-based user-defined MAC. See "
Wired Connection Settings" on page206 for
more information.

Management

These settings affect management-related functions on the EtherScope, including remote access.
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VNC
Touch VNC to open the VNC settings screen and configure your unit's VNC connections for remote operation.
See Remote Access for more information about connecting to a VNC client or Link-Live Remote.
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Allow VNC Connections: Touch the toggle button to enable or disable remote connections from VNC clients.
Port number: Touch to enter a port number other than the default.
Password: Touch to enter a password, which a VNC user must enter to access the EtherScope interface remotely.
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NOTE: If you set a Password here in the VNC settings, the password is required to connect to both a standalone VNC client and the Remote feature at Link-Live.com.
Web viewer: Touch the toggle to enable or disable web viewer access.
Web viewer port: Touch to enter a port number other than the default.
Link-Live Remote
This setting enables or disables the EtherScope's remote control function in Link-
Live Cloud Service at Link-Live.com.
NOTE: The Link-Live Remote feature is only available to customers with an active AllyCare subscription. Your EtherScope must be claimed. See NetAlly.com/Support for more information.
Access the Remote function on the Units page at Link-Live.com by selecting the claimed EtherScope nXG.
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Ethernet
DHCP: This setting controls IP address
assignment of the RJ-45 Wired Management
Port on the left side of the EtherScope. By
default, DHCPis enabled. Touch this field and tap the toggle button to disable DHCP and enter static IP information.

Preferences

Distance Unit: This is the unit EtherScope uses
for distance measurements in the testing apps, specifically AirMapper and Cable Test. Touch the field to switch between Feet and Meters.
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Trending Graphs

Many of the EtherScope nXG testing apps feature time-based line graphs of recorded meas­urements, which you can pan and zoom to view different time intervals. For example, the image below shows the Signal and Utilization graphs from the AutoTest Wi-Fi Link Screen.
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These graphs update in real time and save and display data for up to 24 hours (depending on test type and/or link status).
Under each graph, a legend table indicates the measurements that correspond to each plotted color.
For another example, the image below shows the Capture app graph.
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l To pan, or move backward and forward in
time, touch and drag (swipe) left and right on each graph.
l To zoom in on a specific point in time,
double tap the point on the graph. The view zooms in 2x (or displays half the amount of time) for each double tap.
l To zoom in or out, decreasing or increasing
the time interval displayed, drag the slider or tap the slider bar below the graphs.
The largest time interval (maximum
zoom out) is the total time data has accumulated.
l To reset the graph to the default time
interval, tap the zoom reset icon .
The zoom reset icon appears once you
have zoomed or panned on the graph.
The default time interval varies across
different apps.
The following apps and screens contain trending graphs:
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l AutoTest Wi-Fi Profiles – Link and Channel l Ping/TCP – Ping Test l Capture l Discovery – Interface Statistics
l Wi-Fi – RF and Traffic Statistics l Performance l iPerf
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Common Icons

The icons below appear in multiple NetAlly test and Android apps.
Menu Icon - opens the left navigation drawer or other menus
Refresh Icon - restarts testing and measuring on the current screen
Settings Icon - opens configuration options for the current app
Save Icon - saves settings or files or loads saved configurations
Floating Action Button (FAB) - opens the Floating Action Menu, which contains additional actions
Action Overflow Icon - contains addi­tional actions
Directional Arrows (or Carets) ­indicate the ability to "drill in," open a screen, or expand a panel for more detailed information, or to change the order of a list
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For explanations of the EtherScope icons that appear in the Status Bar at the top of the screen, see Test and Port Status Notifications.

Floating Action Button (FAB) and Menu

Many Android applications, including NetAlly's AutoTest and Discovery apps, feature a Floating Action Button or "FAB" that opens a floating action menu with more options for analysis.
The FAB on the main AutoTest app screen allows you to add new testing Profiles.
The FAB on the Discovery app's Details screen opens other apps for further
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testing of the selected device.
Floating action menus that appear in the testing applications are described more spe­cifically in the relevant chapters. For example,
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see Discovery App Floating Action Menu in the Discovery app chapter for a more detailed illus­tration.
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Common Tools

Web Browser/Chromium

Some of the testing apps, like AutoTest, Ping/TCP, and Discovery, give you the option to Browse to internet addresses using a web browser application. EtherScope has Google Chromium pre-installed.

Telnet/SSH

Starting with v1.1, EtherScope has the JuiceSSH application pre-installed. Both the AutoTest and Discovery apps provide options to start a Telnet or SSH session using the current device address. Selecting these options opens JuiceSSH and starts a session. You can also open JuiceSSH from the Apps screen.
The JuiceSSH app maintains a list of previous connections. When opened from a NetAlly app, JuiceSSH uses the first connection in the list that matches the IPv4 address or device name and type. If no match is found, a new connection entry is created and used.
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As a third-party app, JuiceSSH contains its own tutorials. For additional help, touch the action overflow button at the top right of the JuiceSSH app screen, and select View our FAQ.
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Camera and Flashlight

The camera lens and flash are located on the back of the unit. (See Buttons and Ports.)
The Camera application is located in the Apps screen and on the Home screen by default. Tap the icon to open the camera app and take a photo, which you can then share to other applications.
Additionally, once a Wired or Wireless AutoTest Profile has completed, the floating action
button appears and provides the option of
opening the camera application to take and attach a picture to the AutoTest result uploaded to Link-Live Cloud Service.
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The Flashlight feature can be accessed from the
Quick Settings Panel by swiping down twice
from the top of the screen.
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EtherScope nXG User Guide

Software Management

This chapter explains how to save and transfer files, reset app and device defaults, update your software, and remotely access your EtherScope nXG.
Tap a link below to skip to your desired topic:
Managing Files
Updating Software
Remote Access
Resetting App Defaults
Restoring Factory Defaults
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