NetAlly DNBA81 User Manual

TM
TM
OptiView
Wireless Network Analyzer
Getting Started Guide
September 2008
© 2008 Fluke Corporation. All rights reserved. Printed in USA All product names are trademarks of their respective companies.
OptiViewTM
Getting Started Guide
LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use and service. The warranty period for the mainframe is one year and begins on the date of purchase. Parts, accessories, product repairs and services are warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other peripherals are all considered parts or accessories. The warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product which, in Fluke Networks’ opinion, has been misused, abused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation or handling. Fluke Networks warrants that software will operate substantially in accordance with its functional specifications for 90 days and that it has been properly recorded on non-defective media. Fluke Networks does not warrant that software will be error free or operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end­user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves the right to invoice Buyer for importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another country.
Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the purchase price, free of charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain return authorization information, then send the product to that service center, with a description of the difficulty, postage and insurance prepaid (FOB destination). Fluke Networks assumes no risk for damage in transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB destination). If Fluke Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident or abnormal condition of operation or handling, or normal wear and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and obtain authorization before commencing the work. Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation charges (FOB Shipping point).
THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
4/04 Fluke Networks
PO Box 777
Everett, WA 98206-0777 U.S.A.
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End User License Agreement (EULA)
The enclosed software product is furnished subject to the terms and conditions of the agreement. Retention of the software product for more than thirty days, opening the sealed wrapper surrounding the product, or use of the product in any manner will be considered acceptance of the agreement terms. If these terms are not acceptable, the unused product and any accompanying written material should be returned promptly to the Fluke Corporation or the place of purchase for a full refund of the license fee paid.
1. GRANT OF LICENSE. Fluke Networks, a division of Fluke Electronics Corporation (Fluke Networks) grants you the right to use the enclosed software in accordance with the terms of this EULA.
2. TITLE, COPYRIGHT AND TRADEMARK. This software product is owned by Fluke Networks or its suppliers and is protected by United States copyright laws and international treaty provisions. Therefore, except for the rights granted to you above, you must treat the software product like any other copyrighted material, and copies must include the proper copyright notice.
3. RESTRICTIONS. You may not reverse engineer, decompile, or disassemble the software. If the software product is an update, any transfer must include the update and all prior versions.
You may use the software only in conjunction with the Fluke Networks products for which it is intended.
You may not export or re-export the software to any country to which such export or re-export is restricted by law or regulation of the United States, or any other government having jurisdiction, without prior permission from Fluke Networks.
4. TERM. This license is effective upon your acceptance of the above agreement and shall remain in effect until termination by (a) written notification to Fluke Networks or (b) a failure on your part to comply with the license agreement. Upon termination of the license agreement, you shall return to Fluke Networks or destroy all copies of the software product and associated written materials.
5. OTHER AGREEMENTS. Where terms or conditions of this agreement conflict with the terms or conditions of other agreements, this agreement supersedes other agreements.
6. LIMITED WARRANTY. Fluke Networks warrants that the software product will perform in its intended environment substantially in accordance with the accompanying written materials for a period of 90 days from the date of license acceptance. Fluke Networks further warrants that the original copy of the software has been recorded on non-defective media. Fluke Networks does not warrant that the software will be error free or operate without interruption.
7. REMEDIES. Fluke Networks’ entire liability and your exclusive remedy shall be Fluke Networks’ option, (a) the return of the price paid for the product, or (b) repair or replacement of the software product that does not meet the limited warranty. This limited warranty is void if failure of the product has resulted from accident, abuse, or misapplication. Any replacement software product will be warranted for the remainder of the 90-day original warranty period or 30 days, whichever is longer.
8. NO OTHER WARRANTIES. FLUKE NETWORKS DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE PRODUCT AND THE ACCOMPANYING WRITTEN MATERIALS. In no event shall Fluke Networks or its suppliers be liable for any damages whatsoever (including, without limitations, indirect, consequential, or incidental damages, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or inability to use this software product, even if Fluke Networks has been advised of the possibility of such damages.
This agreement and license shall be governed in the Unites States by the laws of the State of Washington, U.S.A., and elsewhere by the laws of the country within which the agreement is made.
OptiViewTM
Getting Started Guide
Software Notice
Portions of the application are based on PeerSec Networks MatrixSSL(tm) (http://www.peersec.com).
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Table of Contents
Title Page
Before You Start ................................................................................... i
Federal Communication Commission Interference Statement ...... i
Contacting Fluke Networks Sales, Service, and Support Centers 4
OptiView Wireless Network Analyzer Support................................ 4
OptiView Wireless Network Analyzer and Accessories ....................... 5
Installing the OptiView Wireless Network Analyzer Software .............. 6
Using a USB CD drive, perform the following steps: ..................... 6
Using a USB Flash Drive, perform the following steps: ................. 7
Installing the Wireless LAN Card.......................................................... 8
Using the OptiView Wireless Network Analyzer................................... 10
Starting the OptiView Wireless Network Analyzer ......................... 10
Initial Setup ..................................................................................... 12
Troubleshooting Your Analyzer ............................................................ 13
Resetting and Powering the Analyzer Completely Off ................... 13
Resetting the Analyzer................................................................ 13
Forcing Power Off ....................................................................... 13
Before Calling Technical Support ................................................... 14
Do you suspect Windows has locked up?.................................. 14
Do you suspect the analyzer has locked up?............................. 14
Does the analyzer power-up?..................................................... 14
Does the Windows wireless setup not support your network’s
security settings? ........................................................................ 14
Known Issues/Limitations ........................................................... 14
Using the Online Help System.............................................................. 15
WLAN Card Specifications ................................................................... 16
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Introduction
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
OptiView brings the ruggedness, portability, and ease-of-use of OptiView Network Analyzer to wireless LANs. Whether you are designing your first wireless LAN deployment, detecting rogue access points, verifying a recent installation, monitoring or troubleshooting wireless connectivity problems, the OptiView Wireless Network Analyzer gives you the vision you need to manage your wireless network.
Before You Start
The OptiView Wireless Network Analyzer complies with:
TM
Wireless Network Analyzer, hereafter referred to as the "analyzer",
Note
The OptiView Wireless Network Analyzer is equipped with a wireless network access card that supports 802.11a/b/g/n specifications.
Federal Communication Commission Interference Statement
TM
• FCC part 64, class
• FCC part 15, class
B B
The WLAN 802.11a/b/g/n PC card has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
OptiViewTM
Getting Started Guide
FCC Caution: To assure continued compliance, (example - use only shielded interface cables when connecting to computer or peripheral devices) any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
For product available in the USA/Canada market, only channel 1~11 can be
operated. Selection of other channels is not possible.
This device is going to be operated in 5.15~5.25GHz frequency range, it is restricted in indoor environment only.
This device supports FCC Part 15, subpart E dynamic frequency selection (DFS).
For the band 5150–5350 MHz this equipment must be used indoors only to reduce potential for harmful interference to co-channel mobile satellite systems.
Operation is subject to the following conditions:
• The maximum antenna gain permitted (for devices in the 5250-5350 MHz and 5470-5725 MHz bands) to comply with the e.i.r.p. limit.
• The maximum antenna gain permitted (for devices in the 5725-5825 MHz band) to comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate, as stated in section A9.2(3).
• Users are cautioned that high power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850
2
MHz and these radars may cause interference and/or damage to LE­LAN devices.
IMPORTANT NOTE:
Federal Communication Commission (FCC) Radiation Exposure
Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C.
IMPORTANT NOTE:
Federal Communication Commission (FCC) Radiation Exposure
Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. This equipment should be installed and operated with minimum distance 1.5 cm between the radiator & your body.
This Cl
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil numérique de la classe B
Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
ass B digital apparatus complies with Canadian ICES-003.
conforme á la norme NMB-003 du Canada.
OptiViewTM
This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528. This equipment should be installed and operated with minimum distance 1.5cm between the radiator & your body.
Getting Started Guide
This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p) is not more than that permitted for successful communication.
The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r.p. limit.
The maximum antenna gain permitted (for devices in the band 5725-5825 MHz) to comply with the e.i.r.p. limits specified for point-to-point and non point-to­point operation as appropriate, as stated in section A9.2(3).
High-power radars are allocated as primary users (meaning they have priority) of the bands 5250-5350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LE-LAN devices.
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
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