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CARLINA FACELIA
+ Hydraulic version
LINARIA ARTEMIS
USER MANUAL
THIS MANUAL CONTAINS IMPORTANT
SAFETY AND OPERATING INSTRUCTIONS
Model conforms to safety standards
Product may differ from photos
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CONTENTS
1. PRESENTATION ..................................................................................................................................... 3
2. ADJUSTMENTS/ASSEMBLY: .............................................................................................................. 4
2.1 Adjusting the saddle: .............................................................................................................................. 4
2.1.1 Angle: ................................................................................................................................................. 4
2.1.2 Height: ................................................................................................................................................ 4
2.2 Adjusting the handlebars and the stem: .................................................................................................. 5
2.2.1 Height: ................................................................................................................................................ 5
2.3 Adjusting the brakes: .............................................................................................................................. 6
2.3.1 V-type front brake: ............................................................................................................................. 6
2.3.2 Rear v-type brake: .............................................................................................................................. 7
2.3.3 Hydraulic brakes:................................................................................................................................ 8
2.4 Rack: ....................................................................................................................................................... 9
2.5 Mounting and dismounting the wheels (rear wheels to be handled by a specialist): ............................. 9
2.5.1 Front wheel: ........................................................................................................................................ 9
2.5.2 Rear wheel: ....................................................................................................................................... 10
2.6 Lights: ................................................................................................................................................... 11
3. USING THE E-BIKE: ............................................................................................................................ 12
3.1 Indexed gearshift: ................................................................................................................................. 12
3.2 Electronic gear shifting: ....................................................................................................................... 12
3.3 Display .................................................................................................................................................. 13
3.4 Electric assistance:................................................................................................................................ 14
3.4.1 Operation: ......................................................................................................................................... 14
3.4.2 Performance:..................................................................................................................................... 14
3.4.3 Technical specifications of the power-assistance system:................................................................ 15
3.5 The electric motor: ............................................................................................................................... 15
4. CHARGING THE BATTERY: ............................................................................................................. 16
4.1 NEOMOUV Lithium Ion 36-volt charger ............................................................................................ 16
4.1.1 Precautions (safety instructions): ..................................................................................................... 17
4.1.2 Protecting the charger: ...................................................................................................................... 17
4.2 Battery .................................................................................................................................................. 18
4.2.1 Recommendations / precautions to take with your battery: ............................................................. 19
5. TIPS FOR INCREASING THE BATTERY LIFE PER CHARGE: ................................................. 20
6. UPKEEP AND MAINTENANCE: ........................................................................................................ 21
6.1 Upkeep:................................................................................................................................................. 21
6.2 Lubrication: .......................................................................................................................................... 21
6.3 Maintenance: ........................................................................................................................................ 21
7. SAFETY – RECOMMENDATIONS: .................................................................................................. 22
8. TECHNICAL DATA .............................................................................................................................. 23
9. DECLARATION OF CE CONFORMITY .......................................................................................... 23
10. CERTIFICATE OF CONFORMITY ................................................................................................... 23
11. TERMS OF WARRANTY ..................................................................................................................... 24
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Rack (25kg
Display
Battery
Electric
motor
Controller
Pedalling
Serial number
1. PRESENTATION
Thank you for choosing a NEOMOUV Electric-Assisted Bicycle (E-Bike)
E-Bike Presentation:
max)
sensor
Notes:
• The symbol indicates important advice or ess ential safet y measures. Follow the various instructions.
• Some adjustment and assembly/disassembly operations require special tools and expertise; perform
these only if you have the skills to do so, otherwise consult your authorised dealer or a specialist.
• The symbol indicates the tools you will need to carry out adjustments.
• Your e-bike has a serial number engraved on the frame by the fork.
MAXIMUM LOAD: 120 KG. FOR YO UR SAFETY, YOU SHOULD NOT EXCEED THE MAXIMUM LOAD WHEN
USING YOUR BICYCLE.
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Nut
Quick-release
2. ADJUSTMENTS/ASSEMBLY:
Adapt the bike to your height
2.1 Adjusting the saddle:
6mm mm Allen key
2.1.1 Angle:
Loosen the nut under the saddle (having first removed the battery).
Adjust the angle of the saddle in order to find your most comfortable position. Tighten the nut, with a
maximum tightening torque of 13 Nm.
2.1.2 Height:
The power-assisted bicycle enables you to opt for a lower saddle position than on a classic bike. With po wer
assistance, you expend less effort and can be seated in a lower position for improved safety. The required user
(cyclist) height for optima l utilisa tion of the bike ran ges fr om 1.55 m to 1.85 m. Adjust your saddle height to the
optimal sitting position as follows:
Loosen the quick-release seat clamp.
clamp
Wearing suitable cycling shoes, sit on the saddle, place one of the pedals in the lowest position, rest one heel
on the pedal, and your leg should rest normally on the pedal without being stretched. Raise or lo wer th e
saddle to get the correct heig ht. While pedalling backwards, you should not have to move your hips from side
to side.
Tighten the quick-release clamp.
THE SEAT POST SHOULD NOT BE EXTENDED BEYOND THE ENGRAVED SAFETY MARK (VERTICAL BARS).
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Safety
mark
Handlebar angle
Height
The minimum height between the highest point of the saddle and the ground is 80 cm.
2.2 Adjusting the handlebars and the stem:
6 mm Allen Key
2.2.1 Height:
For your comfort, the position of your handlebars must be at the same level as t he height of your saddle or a
bit higher according to your comfort. Unscrew the Allen screw and adjust your handlebars to the desired
height.
adjustment screw
adjustment
screw
Do the same with the second screw to set the angle of tour handlebars, after making your adjustments, tighten the screws vigorously, with a max. tightening torque of 6 Nm.
THE STEM MUST NOT COME OUT OF THE HEAD TUBE BEYOND T HE ENGRAVED MARKINGS (VERTICAL BA RS AND
THE INSCRIPTION MINIMUM INSERTION).
After making the adjustment, tighten the screw by turning it clockwise (max. tightening torq ue: 6 Nm).
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2.3 Adjusting the brakes:
5 mm Allen Key
Screwdriver
2.3.1 V-type front brake:
The front brake is operated by the left handle on the handlebar.
Tighten the nut on the brake handle fully. This adjustment wil l enable you to compensate lat er for the natural
slackening of the brake cab le.
Loosen the cable clamp and pull the cable until the pads touch the wheel rim. Tighten the cable clamp (pay
particular attention to either end of the tubing which must fit easily into the rigid connectors on the brake
handle and V-Brake).
The pads are in the right position when they are an equal distance from the wheel rim. The final adjustment is
made by tightening the screws on the brake shoes with a screw driver (a distance of about 0.1 to 0.5 mm
from the wheel rim).
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The result of your adjustment is correct when the wheel turns freely and stops smoothly.
The pads are in the right position when they are an equal distance from the wheel rim. The final
adjustment is made by tightening the screws on the brake shoes with a screwdr iver (a distance of
about 0.1 to 0.5 mm from the wheel rim).
2.3.2 Rear V-type brake:
The rear brake is operated by the right handle on the handlebar.
As with the front break (see section 2.3.1) tighten the nut on the brake handle fully. This adjustment will
enable you to compensate later for the natural slackening of the brake cable.
Loosen the cable clamp (see the photos for adjusting the front brake) and pull the cable until the pads are
touching the wheel rim.
Tighten the cable clamp (pay particular attention to each end of the tubing which must fit easily into t he rigid
connectors on the brake handle and V-Brake).
The pads are in the right position when they are an equal distance from the wheel rim. The final adjustment is
made by tightening the screws on the brake shoes with a screw driver (a distance of about 0.1 to 0.5 mm
from the wheel rim).
WARNING! IN WET WEATHER OR ON DAMP GROUND, THE BRAKING DISTANCE INCREASES.
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Disc
Pads
2.3.3 Hydraulic brakes:
Your e-bike is equipped with front and rear hydraulic disc brakes. The maintenance of this system must be
carried out by a specialist. Nevertheless, here are a few reco m m endations:
- Periodically check the condition of the lining on the brake pads. It is important to avoid leaving this
until the last minute, because if the lining is damaged, the disc rubs against the metal of the pads
which damages them.
Here are 2 ways to monitor the wear and tear on your pads:
o By sound: the braking sound will be more metallic when the lining is worn.
o By sight: you can see the thickness of the lining when looking from the front of the calliper.
- Periodi call y check the cleanliness and wear of the discs. Use alcohol or water to clean the discs.
- Completely avoid any contact with greasy substances on the disc and the pads. The pads will
absolutely have to be changed. (They are porous and will absorb the greasy substance).
AS A GENERAL RULE, THE HYDRAULIC DISC BRAKING SYSTEM SHOULD NOT BE ADJUSTED BY NON-EXPERTS.
E RECOMMEND THAT YOU CALL A SPECIALIST SHOULD YOU HAVE ANY DOUBTS ABOUT WHAT TO DO.
W
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2.4 Rack:
DO NOT LOAD RACK BEYOND THE STIPULA TED WEIGHT: 25 KG.
Any carrying device or other equipment installed by you on your rack (e.g., child seats, other equipment, etc.)
must be compatible with the robustness and build of the bike.
YOU SHOULD PERIODICALLY CHECK THE TIGHTNESS OF T HE R ACK’S FAS TENINGS. THIS T YPE OF RACK
IS NOT DESIGNED TO TOW A TRAILER.
Any alterations made to the rack by the user will at their own risk.
When the rack is loaded, changes in the behaviour of the b icycle must be taken into account (wind stability,
braking distances, changes in direction, etc.). For their safety, the user must be aware of these changes in
operation.
When installing a child seat or panniers, the user must perform a s afet y check (e.g., hanging straps that are in
danger of catching in the spokes and raise the risk of a fall; check the secureness of the fastenings on the
child seat, the potential trapping o f the child's fingers under t he saddl e, etc.)
The reflector and the rear light must not be covered by the equipment or seat that has been fitted to the rack.
The load on the rack must be evenly distributed on both sides to ensure the stability of the equipment while
riding on public roads.
2.5 Mounting and dismounting the wheels (rear wheels to be handled by a
specialist):
2.5.1 Front wheel:
14 mm open-ended spanner
Dismounting the front wheel:
First, loosen the V-Brake’s cable clamp to release the pads and enable the removal of the wheel. Undo the cap
nuts on each side and remove the washers.
Raise the bike and tap lightly on the top of the tyre to remove the wheel.
Mounting the front wheel:
Reposition the washers on the wheel axle. Raise the bike and insert the wheel axle into the base of the
opening of the fork ends.
Check the position of the washers as well as the centring of the wheel. Screw in the wheel nuts. Alternately
and progressively tighten the wheel nuts on each side (max. tightening torque 25 Nm).
If the wheel is not centred, loosen the nuts and perform the operation again.
DO NOT ADJUST THE LOCKNUTS, YOU MAY DAMAGE THE BEARINGS.
Adjust your brake again (see Chapter 2.3.1).
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Position the two
2.5.2 Rear wheel:
THIS OPERATION SHOULD BE PERFORMED BY A PROFESSIONAL; HOWEVER, HERE IS THE PROCEDURE TO
FOLLOW.
Tool required: 19 mm open-ended spanner.
Dismounting the rear wheel:
Disconnect the motor (the connector is situated on the right side of the e-bike on the lower horizontal section
of the frame).
Cut the Colson cable tie attaching the motor cable to the frame. Remove the right and left wheel nut covers.
Loosen the nuts. Remove the nuts and the wheel axel washers. Lo osen the V-Brake’s cable clamp to release
the pads and enable the removal of the wheel.
Remove the chain from the wheel sprocket, while paying attention to how the chain swings.
Move the wheel forward to remove it from the frame and remove the chain from the wheel axle.
Mounting the rear wheel:
Take the wheel and place the chain on the small sprocket on the right-hand side, then place the wheel
between the brake pads.
Insert the wheel axle backward into the housing on the left and right of the frame. Attach the washers and
the wheel nuts. Tighten the nuts by hand initially, until they make contact with the frame.
Centre the wheel in line with the frame and the mudguard. Check the centring and posit ioning in line with the
front wheel, as well as the positioning of the chain.
Screw on the wheel nuts on both sides wi thout tightening them. Check the positioning, centr ing and position
of the chain again.
Alternately and progressively tighten the wheel nuts on each side (max. tightening torque 30 Nm)
Replace the nut covers.
Reconnect the motor connection and replace the Colson cable tie on the frame.
NB: the connector is eq uipped with a keyed connection. Place the two pins so that they are facing each other
(follow the arrows).
pins correctly to
reconnect the
motor plug
Adjust the brake pads (see Chapter 2.3.1).
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2.6 Lights:
=>Your bike is equipped with battery-operated front and rear lighting:
A fixed front light (2 x AA batteries), which is activated by a button on the light.
To change the batteries in the front light, slide the black tab underneath the light aside and open the
light unit.
A battery-operated rear red light (1 x 2032 batteries) which is activated by a switch on the bottom
of the casing. To change the rear light's batteries, open the light unit using a flat screwdriver.
=>Your bike is equipped with battery-operated front and rear lighting:
Fixed front and rear lighting. Th e lights are activated by pressing t he UP and MODE butt ons on
the control pad simultaneously.
ALWAYS KEEP YOUR LIGHTS CLEAN AND IN GOOD CONDITION.
LIGHTS ARE OBLIGATORY AT NIGHT.
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Twist-
Assistance
3. USING THE E-BIKE:
3.1 Indexed gearshift:
Your gearshift is composed of a derailleur and 7 sprockets (except for the FACELIA, which has 6 sprockets).
1 sprocket with 14 teeth (large development ), which allows you, in easy conditions (light descent, flat),
to increase your speed;
3 intermediate sprockets with 16, 18, and 20 teeth to use under normal conditions;
(2 intermediate sprockets with 16, 18, and 21 teeth for the FACELIA)
3 sprockets (small development) with 22, 24, and 28 teeth for difficult hills and starts.
(2 sprockets (small development) with 24 and 28 teeth for the FACELIA).
The (indexed) gear selector is located next to the right handle on the handlebars. Activate it by choosing one
of the 7 preset positions. With the handle, you can choose one of 7 gears (or one of 6 gears for the FACELIA).
shifter
3.2 Electronic gear shifting:
Your bike is equipped with 6 levels of electronic assistance:
1 Position 0 = No assistance.
2 Positions 1 and 2 = economic. In these positions, your e-bike will consume less energy, but the
power may not be enough to tackle an incline.
3 Positions 3 and 4 = medium assistance.
4 Position 5 = maximum power. On this position, your e-bike provides you with the most assist ance
but also consumes the most energy.
To scroll through the assistance levels, press the + and - buttons.
The power-assistance se l ector is on the display.
levels
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UP Arrow
MODE Button
DOWN Arrow
Charge level
Clock
Speed
Assistance level
TRIP or ODO
3.3 Display
Increases assistance
level
Decreases assistance
level
Start-up aid 6 km/h: Pressing and holding the DOWN button (located under the cont rol) will initiate a 6
km/h start-up, which enables the e-bike to start without pedalling up to the speed of 6 km/h.
Speed information: Pressing and holding the UP button allows you to select the desired speed
information: instantane ous, average (avg) or maximum (max).
Turns system on and off (Press
for 3 secs)
information
Night mode: Pre ssing and holding t he UP and MOD E buttons s imultaneously wil l switch the ba cklighting
on the display on and off as well as the front and rear lights.
Switching from ODO info to TRIP info: One quick press on the MODE button allows you to switch
between t he two. OD O shows the total numb er of kilometres tr avelled since the bik e was first used. TRIP
shows the number of kilometres travelled on your current journey .
Setting the clock: After selecting the ODO mode, press and hold Down and MODE simultaneously
until you are able to access the clock settings.
Set the hour using the UP and DOWN buttons.
Press briefly on the MODE button to move to the minutes setting.
Set the minutes using the UP and DOWN buttons.
Press and hold the MODE b utto n to accept your changes and return t o normal mod e.
Reset trip information (km travelled, average speed, maximum speed): After selecting the TRIP mode,
press and hold Down and MODE simultaneously to reset the trip d ata to zero.
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3.4 Electric assistance:
3.4.1 Operation:
Your bicycle is an electrically-assisted bicycle: it is equipped with an electric motor, which is located on the
rear wheel. This motor starts automatically (if the ignition is on and the battery is charged) when and only
when you are pedalling.
Power assistance is initiated by an electromagnetic detector, which cuts off the motor's power supply as soon
as you stop pedalling.
The motor also stops:
• When you activate one of the two brakes;
• When you have reached the speed limit of 25 km/h.
This principle enables the motor to give you its full power when you need it and to save battery power when
you are descending or on flat ground.
This type of energy management gives you a longer battery life per charge. T hese functions and the energy
management are carried out by an electronic control unit or “controller”.
WE WOULD LIKE YOU TO NOTE THAT ACTIVATION OR DEACTIVATION OF POWER ASSISTANCE MAY LEAD TO
ABRUPT ACCELERATION OR DECELERATION
.
3.4.2 Performance:
The power-assisted speed of your e-bike is limited to 25 km/h.
At this speed the motor's power supply is automatically cut off.
The battery life per charge of your bike depends on several factors:
Weight transported:
The expected performance of your bike is based on an average load of 75 kg.
External temperature:
The expected performance of your bike is based on an external temperature of roughly 20°C.
Performance decreases below this temperature, but is only really discernible belo w 5°C.
Battery wear:
Your battery is designed to deliv er stable performan ce for 600 recharg e cycles (or an averag e use of 3
years). The battery will still be operat ional after those 600 cycles but its performance and therefore
range per charge will decrease proportionally.
But the battery life per charge mainly depends on how you use the bike:
The theoretical battery life per charge is based on almost continuous use of the motor over
flat or slightly undulating ground (10 to 20% slopes). If your travel is on flat ground and
includes a number of descents (even if slight), your battery life is increased. If you are
ascending inclines of more than 5% (the motor “struggles" above a grade of 8%), your
battery life will diminish proportionally.
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Electric Motor
3.4.3 Technical specifications of the power-assistance system:
Motor: Brushless type – 250 watts
Battery: 36 V lithium ion – 480 Wh/ 580 Wh/ 630 Wh/ 700 Wh
Life cycle: 750 complete charge/discharge cycles under normal load conditions.
Battery life per charge: 70 to 80 km for a 480 Wh battery
80 to 100 km for a 580 Wh battery
100 to 110 km for a 630 Wh battery
110 to 130 km for a 700 Wh battery
(for a user weighing 75 kg at a speed of 18 km/h on a journey in Eco mode).
3.5 The electric motor:
Located in the hub of the rear wheel, is a 250-watt BRUSHLESS electric motor.
It requires no maintenance on your part and has the benefit of a two-year manufacturer's warranty. After
3 years or 25,000 kilometres, we advise you to get it checked by an authorised dealer or specialist.
Although it is designed to resist water, we do not recommend cleaning it wit h a high-pres sure jet.
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36-volt model
STC-8127LC
Smart charger for a Lithium Ion battery
Voltage
AC220 -240 V
Frequency
50-60 Hz
Charging voltage (load)
42 V
Output current
2.0 A
LED power indicator: red
Charging
LED charge indicator: green
Charged or disconnected from
the battery
Efficiency (at full load)
100 %
Operating temperature range
Between 10° C and 35° C
Humidity
<+ 90 %
Safety standard
EN60335 –1: 2012 + A11 + A13
Weight
300 g
Dimensions
125x62x35 mm
Connect the charger plug to the
4. CHARGING THE B A TT ERY :
4.1 NEOMOUV Lithium Ion 36-volt charger
CHARGER FEATURES
The charger that comes with your bike is compliant with CE manufacturing standard s, and with the IEC/EN
60335-1 environmental protection standards. It has been specially designed to recharge the battery of your
electric bike. It will fully recharge your battery in 4 to 6 hours dependent on the ambient temperature and
wear of the battery. This charging t ime, ref erred to as “slo w”, is del iber ate in or der to pres erve the life o f your
battery.
It is easy to operate: plug the charger’s output jack into your battery’s so cket, t hen plug it into the mains.
battery first and then to the
mains.
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Green LED: battery charge
1) Compliance with CR standards
Your charger has a charging LED that shows the battery charge level. It is red when the battery i s charging
and changes to green once the battery has been charged.
4.1.1 Precautions (safety instructions):
• Do not connect the charger plug to the mains with wet hands (risk of electro cut i o n).
• All charging must be carried out i n a ventilated area.
• Always check that the charger is compatible with the local power supply.
• Do not place the apparatus in a damp environment or near a flammable or explosive substance while it
is charging (any charge producing heat involves the risk of fire or explosion).
• Do not store the apparatus when hot.
• Do not charge a faulty or worn-out battery.
• Do not leave a plugged-in charger and its connections within the reach of children.
• Do not attempt to disassemble the charger.
•
4.1.2 Protecting the charger:
• Do not expose the charger to rain.
• Do not leave the charger disconnected fro m the power supply (220 volts) but plugged into the battery.
• Do not submerge it.
• Do not place any objects on the charger or cove r it.
• Look after the charger’s input and output cables.
• To protect the charger after a long charg i ng period (more t han 24 hours), disconnect t he elect ri cal
connection and let the device res t in a dry and ventilated space.
• Avoid leaving the charger connected to the mains for more than 24 hours.
WARNING! FOR YOUR SA FETY, OPENING T HE CHARG ER IS PROH IBITED (RISK OF ELE CTRIC S HOCK –
HIGH VOLTAGE). CONTACT YOUR DEA LER SH OU L D ANY FAULTS OCCUR WITH YOUR CHARGER.
FOR YOUR SAFETY, ALSO LOOK AT THE PICTOGRAMS ON THE BACK OF THE CHARGER.
2) Double insulation
3) Do not throw out with household waste
4) Comply with the polarity
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Battery lock
Warranty label
Battery registration label
4.2 Battery
Your battery has a serial number. This can be found e ither under the batte ry or in the indent o f the black
part.
Your battery is as semb l ed in a sp ec ia l cont ai n er. We strongly r ec omm end t hat yo u do no t att e mpt to open or
disassemble it. Any bre aking of the warranty label will automatica lly render the warran ty null and
void:
To remove the battery from its housing, you must open the lock using the key for this. Using the handle,
remove the battery from the back of the e-bike.
Be careful to place the battery in the correct positio n for it to slot back into the rack’s “rails”.
You can charge your battery while it is on the bike (switch the key to OFF beforehand) or remove it from its
holder and then charge it, always using the plug located at the back of it.
For safe charging, first connect the charger to the battery and then connect the charger's standard plug to the
mains (220V/50 Hz).
Check that the charger is worki ng correctly (see section 4.1).
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Also read carefully t he i ndica tions listed on the battery 's sticker:
4.2.1 Recommendations / precautions to take with your
battery:
• Avoid any proximity to sources of heat.
• Avoid any short circuits on the motor ’s charg i ng and plug connections.
• Only use the battery for its intended purpos e.
• Do not expose the battery to temperat ures higher than 40°C and lower than –20° C.
• Never drop the battery; put it in a stab l e place.
• Warning! There is a risk of short circuiting and overheating in the event of any impact on batteries that
are particularly fragile.
• Always check that the charger is compatible with the local power supply.
• When charging is finished, it is recommended that yo u disconnect t he charger from the b attery.
• During periods when the bike is not in use, store the battery in a cool, dry place at a
temperature above 10° C and lower than 40° C.
• Never leave your battery completely discharged for longer than 3 days, as this may
damage it.
• In case of prolonged non-use, you must recharge the battery once every two months.
• Never leave the battery exposed to the sun for long periods of time.
• Never let a child play with or handle the battery.
• Never charge the battery in the rain or in damp surroundings.
• Never open the battery. Opening it may lead to a significant risk of electrocution and void the
warranty.
• Never spray the battery directly with water or any other liquid.
• Never submer ge the battery.
• Only use the charger provided to charge your battery. Using any other charger that is not adapted for
the battery may result in an accident.
WARNING! IN CASE OF VERY INFREQUENT USE OF THE BATTERY (ONCE EVERY 2 MONTHS ONLY), THE
BATTERY’S CAPACITY WILL DIMINISH MUCH MORE RAPIDLY THAN WITH REGULAR USE. THE BATTERY’S ENERGY
COMES FROM A CHEMICAL REACTION THAT REQUIRES SUFFICIENTLY REGULAR ACTIVATION TO MAINTAIN ITS
EFFECTIVENESS
.
WARNING! YOU MUST NOT THROW YOUR BATTERY OR CHARGER OUT WITH YOUR HOUSEHOLD WASTE. A
SELECTIVE COLLECTION SYSTEM FOR THIS TYPE OF PRODUCT HAS BEEN SET UP IN MOS T TOWNS: YOU CAN CONTACT
YOUR LOCAL COUNCIL FOR FURTHER INFORMATION. ELECTRICAL AND ELECTRONIC PRODUCTS CONTAIN TOXIC
SUBSTANCES THAT ARE HARMFUL TO THE ENVIRONMENT AND HUMAN HEALTH.
AND THEREFORE MUST BE RECYCLED.
YOUR BATTERY IS RECYCLABLE AFTER USE. RETURN IT TO YOUR DEALER.
The battery provided with your e-bike conforms with:
• The standards EN61000-6-1 et EN61000-6-3;
• The UN38.3 directive on the transport of dang erous go o ds;
• Directive 2006/66/EC;
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5. TIPS FOR INCREASING THE BATTERY LIFE PER CHARGE:
Depending on the battery in your e-bike, the charged battery range is 70 to 80 km (480 Wh battery) or 80 to
100 km (580 Wh battery), 100 to 110 km (630 Wh battery) or 110 to 130 km (700 Wh battery) for a user
weighing 75 kg at an average speed of 18 km/h on a journey in Eco mode.
In order to conserve your battery's energy and thus increase the range of your bike, we would like to offer
you a few tips.
• At start-up: set power assistance to posit i on 1 and choose a med ium development on the derailleur.
If your rout e is uphill, pos ition the derailleur on t he small development and use the 6 km/h position.
• In traffic jam s: set power a s s istance to po sition 1 and yo ur derailleur to small or medium
development according to th e frequency of the st o p s you will have to make.
• Hill start: before yo u stop, set your deraill eur to small development, and set the power assistance
according to the incline.
• Climbing a tougher hill: if you are cli mbing a hill a nd the speed reduces too muc h, you can opt for
more powerful assistance. You will then feel the power assistance increase. If this is insufficient, set
your derailleur to the small development (your energy consumption will be great er and your battery
range will be reduced).
• Route without stops: if your route has no obstacles (no traffic li ghts, traf fic jams or rough roads),
you can set your b ike t o cr ui s ing sp eed . Pick your assistance level and s et the derailleur to the large
development. This will allow you to go faster wh i le saving energy.
• Descending: you stop peda lli ng (fr ee wh eeli ng ) or you ped al no rm ally but witho ut e ffo rt whi l e
adapting you r s peed selecti on and you let y ourself move steadily.
• To prolong battery power: start up in position 1. Once your bike h as s tarted, set your assistance
level and s et the derailleur to the large developme nt. Maintain a constant s p eed. Your battery charge
will last longer.
CARLINA (+ HY) – FACELIA – LINARIA – ARTEMIS Manual
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6. UPKEEP AND MAINTENANCE:
6.1 Upkeep:
To keep your bike in good working order, maintain it regularly:
- Replace the brake pads as soon as they become worn.
- Clean your bike regularly with a sponge and soapy water.
- Do not use detergent or petro l , or a high-pressure jet spray.
- Clean and lubricate the bearings every 6 months.
When you are cleaning your bike, take particular care:
- To clean, rinse, and dry the different parts of the bike, and wipe off any standing water to
avoid the risk of early corrosion.
6.2 Lubrication:
Lubricate lightly and regularly (about once a month):
- The chain
- The brake cables
- The axles of the brake system s
6.3 Maintenance:
Like any mechanical component, a bicycle is also subject to stress and wear. Different materials
and components may react differently to wear or erosion.
If the lifespan of a component has been exceeded, it may break suddenly, potentially causing injury to the
rider. Cracks, scratches, and discolouration in areas that are subjected to high stress indicate that the
component has exceeded its lifespan and should be replaced.
DO NOT USE LUBRICANTS ON THE SURFACE OF THE WHEEL RIMS OR ON THE TYRES, OR ON THE FRONT AND REAR
BRAKE SHOES.
CHECK THE CONDITION AND CORRECT FUNCTIONING OF THE SIGNALLING DEVICES (E.G., BULBS, ETC.), AND
CLEAN THEM IF NECESSARY WITH A DRY CLOTH.
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7. SAFETY – RECOMMENDATIONS:
Regularly check the following points:
The tightness of the wheels (25 Nm for the front, 25 NM for the rear).
Tyre wear (replace the tyre as soon as the wear indicator has been reached) and adjust the pressure to
between 60 and 65 psi (2.8 to 4.5 bars). Your bicycle’s tyres are compatible with the rim base, so no
modifications must be made to these. Only the appropriate spare parts (tyres, inner tubes, brake friction
elements, etc.) are t o be used. Contact your dealer for more information.
Check the tightness of the handlebars (10 Nm), pedals (20 Nm), and saddle (6 Nm).
Because of its weight and motor inertia, allow ample distance for braking your e-bike, especially in wet
weather.
Your e-bike is adapted for use in cities and on road trips.
DO NOT USE YOUR E-BIKE AS AN ALL-TERRAIN BIKE.
On public roads, everybody who rides a bike must respect and apply the provisions of the highway code of the
country they are in as well as the legal requirements for this type of transport. (e.g., lights, signalling, wearing
a helmet (recommended), r ef l ective devices, etc.).
For the safe use of your bike, we recommend periodically checking and inspecting: the brak es (wear of the
pads), the condition of the wheel rims and spokes (wear of the wheel rims and spokes), the condition of the
tyres, the steering (fastenings, tightness of the wheel nuts) and all other parts specific to your vehicle. The
wheel rims must be smooth, without any cracks, breakag e, or deformit ies. If yo u notice any anomaly wit h the
wheel rims, please get them checked immediately.
WARNING! Like any mechanical component, a bicycle is also subject to high levels of stress and wear.
Different materials and components may react differently to wear or erosion. If the predicted lifespan of a
component has been exceeded, it may break suddenly, potentially causing injury to the rider. Cracks,
scratches, and discolouration in areas that are subjected to high stress indicate that the component has
exceeded its lifespan and should be replaced.
For your safety, it is equally important to replace any critical component s that are showing signs of wear or
any other problem (e.g., tyres, wheel rims, etc.) with original parts. Contact your dealer.
DO NOT SIT ON THE BIKE WHEN IT IS ON ITS STAND, AS THERE IS A RISK THAT IT MAY BREAK AND YO U
COULD HAVE AN ABRUPT FALL.
Stay alert; do not spend too much time looking at the bike’s display while you are driving.
For your safety, it is recommended to routinely have the bike lights on.
We strongly recommend that you wear a helmet.
Wearing a high-visibility vest is mandatory when riding in rural areas, in traffic at night, or on days when the
visibility is poor.
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Pedal axle 40
Pedals 20
Front wheel axle 25
Rear wheel axle 25
Seatpost 6
Stem and handlebar 10
Saddle angle 13
Distance between the wheels (mm) 1200
Total weight (battery included) (kg) 24 kg
Maximum load allowed 120 kg
Maximum speed in assistance mode 25
Battery range 70 to 80 km (480 Wh)
(for a user weighing 75 kg and riding at an average speed of 18 km/h in Eco mode)
750 cycles
Voltage (v) 36 V
Motor: Brushless
Nominal yield (w) 250 watts
Charger voltage 42 V
Tyre dimensions 26’x175
Tyre pressure 3.5 bars
SHIMANO derailleur (indexed control)
Development 14, 16, 18, 20, 22, 24, 28
(number of teeth on sprockets) (Norton: 14,16,18,21,24,28)
Chainring (number of teeth) 44
8. TECHNICAL DATA
FITTINGS MAX. TIGHTENING TORQUE
CHARACTERISTICS
MODELS CARLINA/FACELIA/LINARIA/ARTEMIS
80 to 100 km for (580 Wh)
100 to 110 km for (630 Wh)
110 to 130 km for (700 Wh)
Battery Lithium Ion cells
9. DECLARATION OF CE CONFORMITY
Available on our website, under "Downloads"
10. CERTIFICATE OF CONFORMITY
Available on our website, under "Downloads"
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11. TERMS OF WARRANTY
Keep your receipt as it is your proof of purchase.
Keep the original of your warranty certificate that has been duly completed, signed and stamped by the
dealer.
In the ev ent of a complaint, the buyer must return the bike in its entirety (keys, battery, charger) to the shop
where it was purchased, alo ng wi th the afor ementioned certificate.
Repairs can only be made at th e point of sale wher e you purchased your e-bike or by an authorised agent
(contact us at the address below for a list). Failure to respect these terms or modification of the technical
specifications will automatically void the warranty.
The warranty will be declined if damage is due:
• T o a lack of upkeep, or faulty o r inco mplete ass embly;
• T o abnormal u se (carrying a p assenger, o verloading, jumps) even if fleetingly;
• T o poor adjustments by the user.
The warr anty do es not incl ude no rmal wear and tear t o part s suc h as: brake pads, cables, chain, bulbs, tyres,
inner tubes, etc. The warranty is not valid for use in competition.
Length of warranty:
• 5 years fo r t he frame
• 2 years fo r t he other parts
• 2 years fo r t he batt ery
Any periods of immobilisation lasting longer than 7 days during the warranty period will extend the warranty
by the duration of this period of immobilisation. The warranty does not entitle you to any comp ensation in cash
or kind for the immobilisation of the bi ke during the warranty period.
Moreover, you will also b enefi t fro m the le gal guarantee, in accordance with the pr o visi ons of the civi l co de .
The warranty and after-sales service are provided by the point of sale at which the bik e was purchased. They
can also provide you with any inf orm at i on you may need on the use and main tenance of your bike.
The warranty does not cover damage due to misuse, failure to respect safe practices, or accidents, nor does it
cover improper or commercial use of the bike.
This bike is for personal and non-professional use only.
Each electro nic component is completely sealed. Opening one of these components (battery, screen, motor,
controller, etc.) may affect the physical integrity of the individual or the system. Opening or modifying one of
the components will void the bike's warranty.
The warranty does not cover parts that are cracked or broken or show traces of visible impact
WARNING! Do not confuse maintenance and warranty. Maintenance overhauls and adjustments cannot be
carried out for free under warranty.
Fill out your CERTIFICATE OF WARRANTY ON OUR WEBSITE www.neomouv.fr
CARLINA (+ HY) – FACELIA – LINARIA – ARTEMIS Manual
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SAS NEOMOUV
NEOMOUV - reproduction is prohibited. NEOMOUV is a registered trademark. The manufacturer reserves the right to
modify the characteristics of its products in order to make technical improvements or comply with new regulations.
ZI Ouest - Allée des quatre Journaux
72200 LA FLECHE
SAS with capital of 1 200 000- RCS Le Mans 518 158 183
SIRET 518 158 183 000 13 – APE 4649Z – TVA INT FR 91 518158183
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