Neff W5420X1GB User Manual

1 2 3 4 5

Spin speed *

Programme selectorStart/

Pause

Additional

functions

Status

displays

End of programme when ...

... Ready is lit on the indicator light.

Terminating the programme

For programmes at high temperature: – Cool washing: select Rinse. – Select Start/Pause. For programmes at low temperature: – Select Spin or Drain. – Select Start/Pause.

Change programme if ...

... you have mistakenly selected a wrong programme: – Reselect programme. – Select Start/Pause.

The new programme starts from the beginning.

Cancel Programme

– Select Start/Pause. – If required, top up washing (do not leave door open

for a long time – water from the washing could run out of the open door).

– Select Start/Pause.

Correct installation according to separate installation instructions.

Checking the machine

– Never switch on a damaged machine! – Inform your customer service!

Insert mains plug

With dry hands only! Take hold of the plug only!

Turn on the tap

Dispenser II: Detergent for main wash, softener,

bleach, stain remover

Sorting and inserting the washing

Follow manufacturer’s care information!

According to the information on the care labels.

According to type; colour; soiling and temperature.

Do not exceed maximum load. aPage 7

Follow important instructions! a Page 6

Insert large and small items of washing!

Close the washing machine door. Do not jam items of washing between the

washing machine door and rubber seal.

Add detergent and care product

Dose according to:

amount of washing, soiling, water hardness (available from your water utility

company) and manufacturer’s instructions.

Pour liquid detergent into corresponding dispenser and place in drum.

Caution when opening the detergent drawer while the appliance is running!

Your washing machine

Congratulations – You have opted for a modern, high-quality domestic appliance manufactured by NEFF. The washing machine is distinguished by its economical consumption of water and energy.

Each appliance which leaves our factory is inspected thoroughly to ensure that it functions properly and is in perfect condition.

Further information on our products, accessories, spare parts and services can be found at: www.neff-international.com or contact our customer service centres.

Intended use

Contents Page

ʋIntended use........................................................................................1

ʋProgrammes ........................................................................................1

ʋSelecting and adjusting a programme ...........................................3

ʋWashing............................................................................................3/4

ʋAfter washing.......................................................................................4

ʋIndividual settings ...............................................................................5

ʋImportant information .........................................................................6

ʋOverview of programmes..................................................................7

ʋSafety instructions...............................................................................8

ʋConsumption values...........................................................................8

ʋCare.......................................................................................................9

ʋInformation about the indicator lights .............................................9

ʋMaintenance ..................................................................................... 10

ʋWhat to do if … ................................................................................. 11

Protection of the environment/Conservation tips

– Utilise the maximum amount of washing for the particular

programme. – Wash normally soiled washing without prewash. – The selectable temperatures apply to the care labels on the

textiles. The temperatures in the machine may deviate from this

so that you get the optimum mix of energy-saving and washing

results. – Measure detergent according to the manufacturer’s instructions

and water hardness. – If the washing is then dried in the tumble dryer, select spin speed

according to the instructions of the dryer manufacturer.

Preparation

Before using your washing machine for the first time

wash once without any washing. aPage 9

Setting programmes

Programme selector for switching the machine on and off and for selecting the programme. Can be rotated in either direction.

Programmes

Detailled overview of programmes aPage 7

Spin speed can be selected individually irrespective of the selected programme and programme progress.

Cottons hard-wearing textiles

Cottons ~hard-wearing textiles

Mix different types of washing

Rinse extra rinse with spin

Spin washing washed by hand;

extra spin with selectable spin speed

Drain the rinsing water when Rinse Hold

is activated (rinse stop = without final spin)

÷Woolchand/machinewashable wool

Delicates delicate washable textiles

Easy-Care for easy-care textiles

Additional functions and spin speed

aIndividual settings, Page 5

Select Start/Pause

Washing

Detergent drawers

with dispensers I, II, ~

Door handle

Dispenser ~: Fabric softener, starch

Dispenser I: Detergent for prewash

ʋfor use in the household only,

ʋfor washing machine-washable textiles and hand-

washable wool in wash liquor,

ʋto be operated with cold drinking water and

commercially available detergents and care products which are suitable for use in washing machines.

– Observe the safety instructions on page 8 – Do not leave children unattended near the

washing machine!

– Children and uninstructed persons must not use

the washing machine! – Keep pets away from the washing machine! – Switch on washing machine only with base strip

attached

Dilute viscous fabric softener and fabric conditioner with water. Prevents blockage of the overflow.

Individual settings

Spin speed adepending on model

You can change the indicated spin speed or select Rinse Hold (rinse stop = without final spin cycle, washing remains in the water after the last rinse cycle). Effects dependent on the programme progress. The maximum selectable spin speed depends on the model and the set programme.

Additional functions a Overview of programmes, Page 7

Eco



Energy-optimised washing by reducing the temperature while achieving a consistent washing result.

The washing temperature is lower than the selected temperature. For special hygiene requirements, it is recommended that a higher temperature be selected.

Prewash For heavily soiled washing. Prewash at 30 °C.

Less Ironing Special spin sequence with subsequent fluffing. Gentle final spin

at reduced spin speed. Residual moisture of the washing slightly increased.

Extra Rinse Additional rinse cycle. Longer programme duration. For areas with

very soft water or for further improvement of the rinsing result.

Start/Pause

For starting or interrupting the programme.

Signal

1 step to right

2. Set volume for ...

1. Activate setting

mode for signal volume

set to Â1 step

to right

select and hold

release

... Button signals ... Information signals

set to Âset volume **set volume **

direct

** If required, select repeatedly

Blind mode * ON–OFF

Optional:

ON–OFF

set to Â

* Long signal – function on. Short signal – function off.

1 step to right

Important information

Before using your washing machine for the first time

Do not put any washing in the washing machine! Turn the tap on. Pour into dispenser II: – approx. 1 litre of water, – detergent (dosage according to manufacturer’s instructions for light soiling and according

to degree of water hardness).

– Set programme selector to Easy-Care 60 °C and select Start/Pause.

At the end of the programme set the programme selector to Off.

Protecting the washing and the machine

– When dosing all detergents, cleaning aids and cleaning agents, always follow

the manufacturer's instructions. – Empty pockets. Remove metal parts (paper clips, etc.). – Wash delicates in the net/bag (tights, curtains, underwired bras). – Close zips, button up covers. – Brush sand out of pockets and collars. – Remove curtain fittings or include in the net/bag.

Insert laundry

Insert large and small items of washing! Do not jam items of washing between the washing machine door and rubber seal.

Washing with different degrees of soiling

Wash new items separately.

Light Do not prewash.

If required, pretreat stains. Select Eco

 additional function.

Heavy Load less washing. Prewash.

If required, pretreat stains. Select Eco

 additional function.

Soaking Load washing of the same colour.

Pour soaking agent/detergent into dispenser II according to the manufacturer’s instructions. Set programme selector to Cottons 30 °C and select Start/Pause. After approx. 10 minutes select Start/Pause to stop the programme. After the required soaking time reselect Start/Pause if the programme is to be continued or change the programme.

Starching Washing should not be treated with fabric softener.

Liquid starch can be used in all wash programmes. Pour starch into the fabric softener

dispenser ~ according to manufacturer’s specifications (if required clean beforehand).

Dyeing/Bleaching

Dye in household quantities only. Salt may attack stainless steel! Observe specifications of the dye manufacturer! Do not bleach washing in the washing machine!

Emergency release e.g. if power failure occurs

The programme continues running when the power supply is restored. If the washing is still to be removed, the door can be opened as described below:

Risk of scalding!

Detergent solution and washing may be hot. If required, leave to cool down. Do not reach into the drum in case it is still rotating. Do not open the door if you can still see water through the glass.

1. Set programme selector to Off, pull out the mains plug.

2. Removing base strip a see separate installation instructions.

3. Drain the water. aPage 10

4. Pull down emergency release with a tool and release.

Door can then be opened.

5. Attaching base strip a see separate installation instructions.

Door

Fascia

Switching off

Turn the programme selector to Off.

Turn off tap

Not required for Aqua-Stop models.

aInformation, Installation Instructions

Remove the washing

Open washing machine door and remove washing. If Rinse Hold (rinse stop = without final spin) active:

Set programme selector to Drain or Spin. Select Start/Pause.

– Remove any foreign objects – risk of rusting. – Leave detergent drawer and door open so that

residual water can evaporate.

(* depending on model)

Emergency lock release

Detergent-solution pump

Drainage hose

Do not switch on the washing machine until you have read these instructions and the separate Installation/Maintenance instructions!

Overview of programmes aObserve table of consumption values on Page 8 and instructions on Page 6!

Programmes °C max.

Type

Additonal functions; information

Cottons 20 - 90°C

7 kg *

Hard-wearing textiles, heat-resistant textiles

made of cotton or linen

Eco

, Prewash, Less Ironing, Extra Rinse

Cottons ~40, 60 °C

Easy-Care 30 - 60 °C

3.5 kg *

Easy-care textiles made of cotton, linen, synthetic

fibres or blended fabrics

Eco

, Prewash, Less Ironing, Extra Rinse

Mix 30 °C Textiles made of cotton or easy-care textiles

Eco

, Prewash, Less Ironing, Extra Rinse

Different types of washing can be washed together

Delicates 30 °C

2,0 kg

For delicate, washable textiles, e.g. made of silk,

satin, synthetic fibres or blended fabrics

(e.g. curtains)

Eco

, Prewash, Less Ironing, Extra Rinse

No spin cycle between the rinse cycles

÷Wool cold, 30 °C

Hand or machine-washable wool or rich-wool

textiles

Especially gentle wash programme to prevent shrinkage, longer

programme pauses (textiles rest in wash liquor)

Additional programmes Rinse, Spin, Drain

The programmes are time-controlled for lightly soiled textiles. If textiles are heavily soiled, reduce the load or select additional function, e.g. Eco

.

When washing at maximum load using programmes marked with *, always select Eco

additional function.

Irrespective of the type of washing, Easy-Care 40 °C at max. selectable spin speed is best suited as a short programme.

Programmes without Prewash – pour detergent into dispenser II, programmes with Prewash – divide detergent between dispensers I and II.

9401 / 9000959481

*959481*

W5420X1GB

NEFF GmbH

Carl-Wery-Str. 34

81739 München/Deutschland

Safety instructions

– Read and follow the operating and installation instructions and all other information

enclosed with the washing machine.

– Retain documents for subsequent use.

Risk of electric shock – Never pull out the mains plug by tugging the power cord!

– Insert/pull out the mains plug with dry hands only.

Danger to life On redundant appliances:

– Pull out the mains plug! – Sever the power cord and discard together with the plug. – Destroy the lock on the washing-machine door. This will prevent

children from locking themselves in and suffocating.

Risk of suffocation – Keep packaging, plastic film and packaging parts out of the reach

of children.

Risk of poisioning – Keep detergents and care products out of the reach of children.

Risk of explosion – Caused by detergents containing solvents, e.g. stain remover/

items of washing pretreated with solvent naphtha may result in an explosion after being loaded into the washing machine. Before hand thoroughly rinse items of washing by hand.

Risk of injury – Washing machine door may become very hot.

– Caution when draining hot detergent solution. – Do not climb on the washing machine. – Do not lean on the open washing machine door. – Do not reach into the drum in case it is still rotating.

Consumption values

Programme Additonal function Load Current*** Water***

Programme duration

***

Cottons 20 °C

- 7 kg 0,21 kWh 77 l 1@ h

Cottons 40 °C*

Eco



7 kg 0,78 kWh 77 l 2@ h

Cottons 60 °C

- 7 kg 1,30 kWh 77 l 1B h

Cottons 90 °C

- 7 kg 2,26 kWh 90 l 2 h

Easy-Care 40 °C*

Eco



3,5 kg 0,58 kWh 57 l 1@ h

Delicates/Silk 30 °C

- 2,0 kg 0,17 kWh 30 l Bh

Wool 30 °C

- 2,0 kg 0,20 kWh 40 l B h

* Programme setting for test according to currently valid European standard 60456.

Information about comparability tests: To test the test programmes, wash indicated load, with Eco

 additional function and at maximum

selectable spin speed.

Programme Additonal function Load

Annual energy

consumption

Annual water consumption

Cottons Eco ~

Eco

**

7/3.5 kg 220 kWh 11000 l

** Programme setting for testing and energy labelling according to directive 2010/30/EU with cold

water (15 °C).

*** The values deviate from the indicated values depending on water pressure, water hardness, water

inlet temperature, room temperature, type and amount of washing and degree of soiling, utilised detergent, fluctuations in the mains voltage and selected additional functions.

Insert for liquid detergent depending on model

Position insert for dosing liquid detergent:

– Completely remove detergent drawer. aPage 10

– Push insert forwards. Do not use insert (push upwards): – For gel-like detergents and washing powders, – For programmes with Prewash.

Care

Machine housing, control panel

– Remove detergent residue immediately. – Wipe with a soft, damp cloth. – Do not clean the appliance with a water jet.

Clean the detergent drawer ...

... if it contains detergent or fabric softener residue.

1. Pull out, depress insert, take out drawer all the way.

2. Take out insert: using your finger, press insert upwards.

3. Clean detergent dispenser and insert with water and a brush and dry.

4. Attach insert and lock into position (push cylinder onto guide pin).

5. Slide in the detergent dispenser.

Leave detergent drawer open so that residual water can evaporate.

Drum

Leave washing machine door open so that the drum can dry out. Use chlorine-free cleaning agent, not steel wool.

Descaling No washing in the machine!

Not required if detergent dosed correctly. However, if this does occur, follow the instructions of the descaling agent manufacturer. Suitable descalers can be purchased on our website or from customer service.

Information about the indicator lights depending on model

A signal sounds and the indicator lamps for spin speed and status displays flash:

¤ ¤ ¤ ¤

¤ ¤

Close the washing machine door properly; washing may be caught.

¤ ¤ ¤ ¤

¤ ¤ ¤

Turn on tap fully, supply hose kinked/jammed;

clean filter aPage 10,

water pressure too low.

¤ ¤ ¤ ¤

¤ ¤ ¤

Drain pump blocked; clean drain pump.

aPage 10

Drainage hose/outlet pipe blocked; clean drainage hose on the

siphon. aPage 10

¤ ¤ ¤

¤ ¤

Water in the base pan, appliance leaking. Call customer service!

¤ ¤

Motor fault. Call customer service!

Other displays: Switch off appliance, wait 5 seconds and switch on again.

If the display is indicated again, call customer service. aInstallation Instructions

– Risk of electric shock! Pull out the mains plug! – Risk of explosion! No solvents!

Maintenance

Detergent-solution pump

Set programme selector to Off, pull out the mains plug.

1. Take the drainage hose out of the holder.

Remove sealing cap, allow detergent solution to flow out. Put the closing cap back on the hose.

2. Carefully unscrew the pump cover (residual water).

3. Clean the interior, pump cover thread and pump housing

(fan impeller in the detergent-solution pump must rotate).

4. Reinsert and screw on pump cover. Handle is upright. Insert the drain hose into the holder.

To prevent unused detergent from flowing into the outlet during the next wash: Pour 1 litre of water into dispenser II and start the Drain programme.

Drainage hose on the siphon

Set programme selector to Off, pull out the mains plug.

1. Loosen hose clip, carefully remove drainage hose (residual water).

2. Clean drainage hose and siphon spigot.

3. Re-attach drainage hose and secure connection point with hose clip.

Filter in the water inlet hose

Risk of electric shock!

Do not immerse Aqua-Stop safety device in water (contains electric valve).

Release water pressure in the supply hose:

1. Turn off the tap!

2. Select any programme (except Spin/Drain).

3. Select Start/Pause. Leave programme for approx. 40 seconds.

4. Turn the programme selector to Off. Pull out the mains plug!

Clean the filter:

5. Disconnect the hose from the water tap. Clean filter with small brush.

and/or for standard and Aqua-Secure models: Remove hose from the rear of the appliance.

Take out filter with pliers and clean.

6. Connect the hose and check for leaks.

– Risk of scalding!

Allow detergent solution to cool down!

– Turn off the tap!

What to do if …

Water is running out. – Correctly attach/replace drainage hose.

– Tighten screw-fitting on the supply hose.

Water not flowing in. Detergent not washed in.

– Start/Pause not selected? – Tap not open?

– Filter blocked? Clean the filter. aPage 10

– Supply hose kinked or jammed?

Washing-machine door cannot be opened.

– Safety function active. Stop programme? aPage 4

– Rinse Hold (Rinse stop = without final spin) selected? aPage 3, 4

– Can be opened via emergency release only? aPage 6

Programme does not start. – Start/Pause not selected?

– Door closed?

Detergent solution is not drained.

– Rinse Hold (Rinse stop = without final spin) selected? a Page 3, 4

– Clean the drain pump. aPage 10

– Clean outlet pipe and/or drainage hose.

Water not visible in the drum.

– Not a fault – water below the visible area.

Spin result not satisfactory, washing wet/too damp:

– Not a fault – unbalanced load detection system has stopped the spin

cycle, washing unevenly distributed. Distribute small and large items of washing in the drum.

– Less Ironing is selected? aPage 5

– Too low speed selected? aPage 5

The programme duration changes during the wash cycle.

– Not a fault – the programme sequence is optimised for the particular

wash process. This may result in changes to the programme duration in the display field.

Spin cycle actuated several times.

– Not a fault – unbalanced load detection system adjusts imbalance.

Residual water in the dispenser for care

product ~.

– Not a fault – effect of the care product not impaired.

– If required, clean insert. aPage 9

Odour formation in the washing machine.

– Run Cottons 90 °C programme without washing.

Use standard detergent.

Foam is coming out of the detergent drawer.

– Too much detergent used?

Mix 1 tablespoon of fabric softener with ½ litre of water and pour into dispenser II (not for outdoor, sports and down-filled textiles!).

– Reduce detergent dosage for the next wash cycle.

Loud noise formation, vibrations and “Wandering” during spin cycle.

– Appliance feet fixed?

Secure appliance feet. aInstallation Instructions

– Transportation protection devices removed?

Remove transportation protection devices. aInstallation Instructions

Noises during spin and drain cycles.

– Clean the drain pump. aPage 10

Indicator lights do not function while the appliance is running.

– Power failure? – Fuse tripped? Switch on/replace fuse. – If the fault occurs repeatedly, call customer service.

The programme takes longer than usual.

– Not a fault – unbalanced load detection system adjusts imbalance

by repeatedly distributing the washing.

– Not a fault – foam detection system active – a rinse cycle is

switched on.

Detergent residue on the washing.

– Occasionally phosphate-free detergents contain water-insoluble

residue.

– Select Rinse or brush the laundry after washing.

In the pause status Start/ Pause flashes very quickly

and a signal sounds.

– Water level too high. Washing cannot be reloaded.

Immediately close washing machine door.

– Select Start/Pause to continue the programme. If a fault cannot be rectified (switching the machine on and off) or a repair is required: – Set programme selector to Off and pull out the mains plug.

– Turn off the tap and call customer service. aInstallation Instructions

WASHING MACHINE

en Instruction manual

1 2

Spin speed *

Programme selectorStart/

Pause

Additional

functions

Status

displays

Correct installation according to separate installation instructions.

Checking the machine

– Never switch on a damaged machine! – Inform your customer service!

Insert mains plug

With dry hands only! Take hold of the plug only!

Turn on the tap

Dispenser II: Detergent for main wash, softener,

bleach, stain remover

Close the washing machine door. Do not jam items of

amount of washing, soiling, water hardness (availab

Caution when opening the detergent drawer while the