88921SLO02
Single Line Telephone
Quick Reference Guide
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Using Your Telephone
Use the VOLUME Controls to
adjust the volume of ringing, Paging,
Background Music, Handsfree
announcements or your handset.
Voice Page
Speed Dial
Voice Announce
Use FTR to transfer a call
to a co-worker. FTR
flashes when you have a
Message Waiting or your
phone is forwarded.
With User-Programmable
Features you can customize
selected features right from
your phone.
You can place an
Intercom or
outside call on
Hold.
Placing Calls
Placing an Outside Call . . .
Dial codes for outside
lines:
Using Account Codes
for outside calls:
Force a disconnect of
a busy trunk:
1. Lift handset and dial code for outside line
then dial the telephone number.
• You may be able to dial:
Line numbers (e.g., 801).
Line group numbers (9 or 90-98).
Line extension numbers (e.g., 348).
9 or 90 for Automatic Route Selection.
1. Place call, press immediately after
dialing the number.
2. Enter Account Code.
3. Press again.
• If you’re already on a call:
Press FTR, #, enter Account Code,
press #. To return to call, dial *7.
1. Lift handset and dial a trunk number (e.g.,
480) or trunk access code (e.g., 801).
If you dial the trunk access code, wait for
voice prompt to complete.
2. Dial .
Temporarily Override Calling Restrictions . . .
Use Walking Class of
Service when away
from your phone:
1. Lift handset and dial twice.
2. Dial Walking Class of Service Code.
3. Dial code for outside call (trunk extension
number, trunk access code (e.g., 801),
trunk group access code (9 or 90-98)).
Calling a Co-Worker . . .
Dial using the
Intercom:
1. Lift handset.
• To call your Voice Mailbox, press * 6
instead of going to step 2.
Dial using the
Intercom
(continued):
2. (Optional) To force the call to ring your
co-worker, dial 1 before the next step.
3. Dial your co-worker’s extension number.
If you hear ringing, wait for an answer.
•
If you hear two beeps, begin speaking.
You may also be able to dial a co-
•
worker’s Ring Group by dialing the
Ring Group number.
To Page, dial 1* for All Call or 2*-8*
•
for zones 1-7.
If your call doesn’t go through . . .
Camp On and Callback
When you hear system
busy, use Camp On or
Callback:
1. Dial to Camp On (wait without
hanging up).
(For Intercom calls) The called party
•
hears two beeps. If you hear ring/busy,
dial 1 - you can Voice Over the call.
(For outside calls) When you hear new
•
dial tone, place your call again.
OR
1. Dial and hang up to leave a
Callback for a free line or extension.
Wait for the system to call you back.
•
2. Lift handset when the system calls back.
3. (Outside calls only) Place your call again.
To cancel all your Callbacks:
1. Lift handset
2. Press , and hang up.
When you hear system
busy, use Camp On or
Callback
(continued):
To cancel a specific Callback:
1. Lift handset. Call busy extension or line
number again.
2. Press and hang up.
Intrusion (Barge In) to
get through to a caller
immediately:
Use Silent Monitor to
listen to conversation
of another extension:
Cancel Silent Monitor:
Message Waiting
Leave a Message
Waiting so your coworker can call you
To answer your own
Message Waitings:
back:
1. Lift handset.
2. Dial extension number and receive a busy.
3. Dial .
After four seconds, you can begin
speaking.
1. Lift handset and dial .
2. Dial extension number to be monitored.
3. Dial .
1. Hang up.
1. Do not hang up if there is no answer.
2. Press .
• MW LED on your co-worker’s multibutton phone flashes. For single line
phones, the FTR LED flashes.
1. Lift handset, press then .
• To cancel all your messages without
returning them, lift the handset and
dial # *.
Answering Calls
Answering Outside Calls . . .
Listen for two rings:
1. Lift handset.
Answering Intercom Calls . . .
Listen for two short
beeps:
1. Speak toward your phone.
You can lift the handset for privacy.
•
Picking up calls not ringing your phone . . .
If a call is ringing
Paging after hours:
When a call is ringing
a co-worker’s phone:
When a call is ringing
an extension in your
pickup group:
1. Lift handset.
2. Dial + .
1. Lift handset.
2. Press + your co-worker’s extension.
1. Lift handset.
2. Press + .
Have a telephone meeting (Conference) . . .
Use Conference to
have a 3-way tele-
phone meeting:
1. Set up your first call and press .
2. Place your second call and press .
Use Meet-Me
Conference to have 3-
way telephone meeting
with internal parties:
3. Dial + .
All calls connected. For Tandem Calls
(unsupervised conference), you can hang
up. The other parties continue talking.
1. Page desired parties and announce MeetMe Conference code (11 or 12).
2. Lift handset and dial Meet-Me Conference
access code (11 or 12).
Wait for other parties to join the call.
Handling Your Calls
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the handset off-
hook:
Easily retrieve a call
from Hold:
Reroute your calls
Transfer
Send (Transfer) your
call to a co-worker:
1. Do not hang up.
2. Press .
This puts your outside call on System
•
Hold. Your co-workers can take the
call off Hold. To place the call on
Exclusive Hold, press HOLD again.
Intercom calls automatically go on
•
Exclusive Hold when you press HOLD.
1. Lift handset.
2. Press .
OR
2. If a co-worker placed the outside call on
Hold (and you don’t have a line key for it):
Lift handset. Press + line number
•
(e.g., 801) or co-worker’s extension
number.
1. Press FTR and dial your co-worker’s
extension number.
To retrieve a Transfer
your co-worker
doesn’t want:
1. Wait until your co-worker hangs up.
2. Press + + .
FTR
Park a call in orbit
Park a call in orbit so a
co-worker can pick it
up:
Or pick up a call a co-
worker parked for you:
1. Do not hang up. Press + Park Orbit
number.
• System Park orbits are 60-69.
• Park a call at co-worker’s extension;
dial * + co-worker’s extension number.
2. Page your co-worker to pick up the call.
For Paging, dial 1* for All Call or 2*-
•
8* for zones 1-7.
3. Hang up.
1. Lift handset.
2. Dial the Park Orbit number.
Your choices are system orbits 60-69 or
•
* and the Personal Park orbit number.
FTR
Forward your calls to a co-worker . . .
While at your desk, forward your calls to a co-
worker or to Voice Mail:
1. Lift handset and press .
2. Dial extension to receive your calls.
3. Dial one of the following:
1 to forward calls not answered.
•
2 to forward unanswered or busy calls.
•
3 to forward all calls.
•
4. Hang up.
FTR flashes slowly. A voice prompt may
•
remind you that your calls are forwarded.
To cancel forwarding, lift handset + # +
•
hang up.
To record a Personal
Greeting for your
incoming callers to
hear:
1. Lift handset. Dial + + .
2. Dial one of the Personal Greeting options:
Option 2 = All Calls
Option 4 = Intercom Calls
3. A voice message asks you to start
recording.
To record a Personal
Greeting for your
incoming callers to
hear (continued):
Start recording when you hear the beep.
The Personal Greeting can’t exceed 16
seconds.
4. Hang up.
Cancel your Personal
Greeting:
Choose a Selectable
Display Message for
display phone users to
see when calling:
To cancel a Selectable
Display Message:
To forward your calls
off-premise:
1. Lift handset and dial .
2. Hang up.
If you want to use Personal Greeting
again, you’ll have to record a new
greeting.
1. Lift handset and dial .
2. Dial and the number of the
Selectable Display Message (00-63).
If you select between 00-06, you can add
digits to the message. Total digits not to
exceed 16.
3. Hang up.
1. Lift handset and dial .
2. Hang up.
1. Lift handset, press + .
2. Select the trunk your forward will use.
You can dial the trunk number (e.g., 01)
or trunk extension number (e.g., 480).
3. Dial telephone number that will receive
your calls.
4. Hang up.
Placing Calls Quickly
Automatically redial calls . . .
Last Number Redial
Quickly redial your
last outside call:
1. Lift handset.
2. Press + .
Quickly dial outside calls . .
Speed Dial
Store up to 20 outside
numbers in your own
Personal Speed Dial:
To dial stored Speed
Dial number:
1. Lift handset and press .
2. Dial Personal Speed Dial bin number (50-
59 and 20-29).
3. Dial line number and dial number you
want to store.
You can press HOLD to enter a pause.
•
4. Hang up.
You can record the numbers in the Speed
Dial directory (see back cover).
Use the following steps for calling both
Personal and System Speed Dial numbers
(System Speed Dial numbers normally 700-
799):
1. Lift handset and dial bin number.
If the Speed Dial number contains a pause,
you may have to press * to continue dialing.
Extensions
Lines
Line Ext.
Ring Groups
Dialing Plan
w/o AUX
300-323
801-808
348-355
364-371
w/AUX
300-371
801-824
372-395
396-403
OUTSIDE CALLS
Placing:
Answering:
Answering ringing over
paging speakers:
INTERCOM CALLS
Placing:
Answering:
HOLD
Placing call on Hold:
Retrieving call:
TRANSFER
Transferring outside
CONFERENCE
Setting up a three-way
conversation:
QUICK REFERENCE
Lift handset + Line code number + Dial number
Lift handset
Lift handset + Dial * + 0
Lift handset + Dial extension (if you hear
ring/busy, you may be able to dial 1 to get
through)
If ringing, lift handset. If announced, speak toward
phone or lift handset.
HOLD + Hang up
Lift handset + press HOLD.
Press FTR + Dial extension + Announce call +
Hang up
call:
Establish an outside/Intercom call + HOLD +
Establish next call + HOLD + * + #
Responding to Signal Tones
One tone during a call:
Fast busy or warble
tone anytime:
A call is waiting to be answered: HOLD + * + C
To alternate between the calls: HOLD + * + S
This means you made a mistake in placing a call
or using a feature. Hang up and start over.
VSiUSER-PROGRAMMABLE FEATURES
To be able to program the following features, you must have the proper access level. See
your communications manager.
# + VP + Y(es) or N(o) + #
PAGE
SPEED DIAL
VOICE ANNOUNCE
Storing Outside Numbers in Bins
Lift handset + # + Bin number (20-29, 50-59) + line code +
Number (32 digits max.)
Calling a Stored Number
Lift handset + Bin number (20-29, 50-59)
# + VA + Y(es) or N(o) + #
SPEED DIAL DIRECTORY
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Part No. 88921SLO02
Issue 1-0
Nitsuko America, Telecom Division
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
Printed in U.S.A. (1174)
October 1995
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