NEC onyx User Guide

[phone]

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

DIAL

LAST

VOL
UP

SAVE
VOL

DN

FTR

PGM

HOLD DND

MIC

INTERCOM

CONF

MSG

HF

N1850 - 5

1

Using Your Telephone

DIAL

IN

T

E

R

C

O

M

DSS
(keys 1-15)

Speed Dial
(keys 1-20)

Feature
(keys 1-24)

HOLD DND

MIC

INTERCOM

CONF

MSG

HF

IN

C

O

M

IN

G

C

A

LL

MESSAGE
WAITING

MICROPHONE

MUTE

N1850 - 44

Programmable Keys have three functions:

Just press the key and you get its first level

•

function (for example — a line or orbit key).
Press INTERCOM and keys 1-15 become

•

DSS Keys
Press DIAL and keys 1-20 become Speed

•

Dial Keys

You can place an Intercom
or outside call on Hold.

The lights in the keys help you use your
features and tell you about your call.

The Alphanumeric Display helps you use
features and tells you about your calls. With
optional Caller ID, a ringing line may show
your caller’s number and name.

If you have an LCD display, press
VOL UP or VOL DN while idle to
adjust the brightness.

H

G I

PR

M O

PR

S

With User-Programmable

N

Features (VS only), you can

P S

R

customize selected features
right from your phone.

D

EF

S

Head Set
Night Ring
Speed Dial

Press Dial then Last to automatically
redial the last number you called.

Use VOL UP and VOL DN to adjust the volume
of ringing, Paging, Background Music, Handsfree
announcements or your handset.

Press Dial then Save to retain the number
you just dialed — or dial a number you
previously saved.

After calling a co-worker, press MSG to leave
them a Message Waiting. MSG flashes when
you have messages or your phone is forwarded.

Press HF to use Handsfree instead

For Microphone Mute, press DND/MIC until it

Use INTERCOM to call
co-workers.

This key lets you set up a Conference with

•

lights.
For Do Not Disturb, press DND/MIC until it

•

flashes.

of the handset.

your co-workers. See Have a Telephone
Meeting in this guide.

Placing Calls

Placing an Outside Call . . .

Press a line key for

quick access:

OR

Dial codes for outside

lines:

1. (Optional) Lift handset.

2. Press line key.

3. Dial outside number.

You may also have line group (rotary)

•

keys on your phone.
If your system is behind a PBX, you

•

may have to dial 9 before your number.

1. (Optional) Lift handset.

2. Press INTERCOM.

3. Dial code for outside line.

You may be able to dial:

•

Line numbers (e.g., 801).
Line group numbers (9 or 90-98).
Line extension numbers (e.g., 348).
9 or 90 for Automatic Route Selection.

Calling a Co-Worker . . .

Dial using the

Intercom:

1. (Optional) Lift handset.

For one-touch calling, press a Call

•

Coverage or Hotline key instead of
going on to step 2.

2. Press INTERCOM.

To call your Voice Mailbox, press MSG

•

instead of going to step 3.

3. (Optional) To force the call to ring your
co-worker, dial 1 before the next step.

4. Dial your co-worker’s extension number.

If you hear ringing, wait for an answer.

•

If you hear two beeps, begin speaking.
You may also be able to dial a co-

•

worker’s Ring Group.
For Paging, dial 1* for All Call or 2*-

•

8* for zones 1-7.

If your call doesn’t go through . . .

Camp On and Callback

When you hear sys-

tem busy, use Camp

On or Callback:

Message Waiting

Leave a Message
Waiting so your co­worker can call you

back:

To answer your own

Message Waitings:

1. Dial C and Camp On (wait without hang-

ing up).

(For Intercom calls) The called party

•

hears two beeps. If you hear ring/busy,
dial 1 and your call will go through.

(For outside calls) When you hear new

•

dial tone, place your call again.

OR

1. Dial C and hang up to leave a Callback

for a free line or extension.

Wait for the system to call you back.

•

2. Lift handset or press HF when the system
calls you back.

3. (Outside calls only) Place your call again.

To cancel your Callback:

1. (Optional) Lift handset.

2. Press INTERCOM and dial *.

3. Press FTR and hang up.

1. Do not hang up if there is no answer.

2. Press MSG.

With Voice Mail, this will call your co-

•

worker’s mailbox.
When you leave a message, MSG on

•

your co-worker’s phone flashes fast.

1. (Optional) Lift handset.

2. Press INTERCOM then MSG.

To cancel all your messages without

•

returning them, dial INTERCOM # *.

Answering Calls

Answering Outside Calls . . .

Listen for two rings

and look for a flashing

line key:

1. Lift handset or press HF.

Press line key if you are not automati-

•

cally connected to the call.
Some line keys may be line group

•

(incoming line rotary) keys.

OUTSIDE CALLS

Placing:

Answering:

Answering ringing over

paging speakers:

QUICK REFERENCE

Lift handset + Line key + Dial number
Lift handset (if you are not connected, press flash-

ing key)
Lift handset + INTERCOM + Dial * 0

Answering Intercom Calls . . .

Listen for two short

beeps:

OR

Listen for one ring and
look for a slowly flash-

ing INTERCOM key:

1. Speak toward your phone.

The mic in your phone picks up your voice.

•

You can lift the handset for privacy.
If you hear two beeps and a co-worker’s

•

voice while on a handset call, press and
hold DND/MIC to respond privately.

1. Press INTERCOM.

The mic in your phone picks up your voice.

•

You can lift the handset for privacy.

Picking up calls not ringing your phone . . .

If a call is ringing

Paging after hours:

When a call is ringing

a co-worker’s phone:

1. (Optional) Lift handset.

2. Press INTERCOM and dial * 0.

1. (Optional) Lift handset.

You can press a Group Call Pickup or Call

•

Coverage key instead of going to step 2.

2. Press INTERCOM.

3. Dial * and your co-worker’s extension.

Have a telephone meeting (Conference) . . .

Use Conference to

have a 3-way tele-

phone meeting:

1. Set up your first call and press CONF.

2. Place or answer your second call.

3. Press CONF again.

The CONF key lights. If you hang up,

•

the Conference may continue.

INTERCOM CALLS

Placing:

Answering:

HOLD

Placing call on Hold:

Retrieving call:

TRANSFER

Transferring outside

CONFERENCE

Setting up a three-way

conversation:

Responding to Signal Tones

Two tones during a

handset call:

One tone during a

speakerphone call:

Fast busy or warble

tone anytime:

Lift handset + INTERCOM + Dial extension (if
you hear ring/busy, you may be able to dial 1 to
get through)

If ringing, lift handset. If announced, speak toward
phone or lift handset.

HOLD + Hang up
Lift handset + Flashing line key for outside call

OR INTERCOM then HOLD key for inside call

INTERCOM + Dial extension + Announce call +
Hang up

call:

Establish an outside/Intercom call + CONF +
Establish next call + CONF

Then you hear your caller’s voice over your call.
To reply, press and hold DND/MIC.

This means a call is waiting to be answered. Press
HOLD + Flashing INTERCOM or line key

This means you made a mistake in placing a call
or using a feature. Hang up and start over.

Handling Your Calls

VS USER-PROGRAMMABLE FEATURES

To program a feature, press PGM# and the feature’s code. For example, to set
Night Ring, press PGM# and dial NR. The remaining steps vary with each fea­ture. Your access level determines the features you can program. See your com­munications manager. Note that enabling RA or NR disables DRA and vice
versa. To disable ringing, disable NR, RA and DRA.

DELAYED RING

ASSIGNMENT

HEADSET

HOTLINE

NIGHT RING

PRIME LINE

RING ASSIGNMENT

RINGING LINE
PREFERENCE

SPEED DIAL

TIME AND DATE

VOICE ANNOUNCE

VOICE OVER

PGM + DRA + Line key + Y(es) + N(o) + Save

PGM# + DSS + DSS key + ext. + SAVE

DSS

PGM# + HS + Y(es) or N(o) + SAVE
PGM# + HL + Hotline key + ext. + SAVE
PGM# + NR + Line key + Y(es) or N(o) + SAVE
PGM# + VP + Y(es) or N(o) + SAVE

PAGE

PGM# + PLA + Line key + Y(es) or N(o) + SAVE
PGM# + RA + Line key + Y(es) or N(o) + SAVE
PGM# + RLP + Y(es) or N(o) + SAVE

Storing Outside Numbers in Bins

PGM# + SD + Bin number (20-29, 50-59) + PGM#
+ (Display only) Name or PGM# + Line key (or line
code + PGM#) + Number (32 digits max.) + SAVE

Storing Outside Numbers in One-Touch Keys

PGM# + SD + One-Touch Speed Dial Key +
(Display only) Name or PGM# + Line key (or line
code + PGM#) + Number (32 digits max.) + SAVE

Storing Intercom Features

PGM# + SD + One Touch Speed Dial Key (or Bin
number + PGM#) + (Display only) Name or PGM#
+ INTERCOM + Intercom feature code (32 digits
max. using 0-9, # and *) + SAVE

PGM# + TD + Month (01-12) + PGM# + Date (1-

31) + PGM# + Year (2 digits) + PGM# + Hour
(00-23) + PGM# + Minutes (00-59) + SAVE

PGM# + VA + Y(es) or N(o) + SAVE
PGM# + VO + Y(es) or N(o) + SAVE

Your call can wait at your phone . . .

Hold

Use Hold instead of
leaving the handset

off-hook:

1. Do not hang up.

2. Press HOLD.

This puts your outside call on System

•

Hold. Your co-workers can take the
call off Hold. To place the call on

Exclusive Hold, press HOLD again.

Intercom calls automatically go on

•

Exclusive Hold when you press HOLD.

Easily retrieve a call

from Hold:

1. (Optional) Lift handset.

2. If the call was on a line key, press the
flashing line key.

OR

2. If the call was not on a line key (or was an
Intercom call), press HOLD.

OR

2. If a co-worker placed the outside call on
Hold (and you don’t have a line key for it):

Press INTERCOM

•

Press * and the line number (e.g., 801)

•

or your co-worker’s extension number.

Reroute your calls

Transfer

Send (Transfer) your

call to a co-worker:

1. Press INTERCOM and dial your co-work­er’s extension number.

To transfer the call to Voice Mail,

•

press MSG before dialing your
co-worker.

You can optionally press a DSS,

•

Hotline or Call Coverage key.

NEC America, Inc., Corporate Networks Group

4 Forest Parkway, Shelton, CT 06484

TEL: [phone] FAX: [phone]

cng.nec.com

Park a call in orbit

Park a call in orbit so a

co-worker can pick it

1. Do not hang up.

2. Press INTERCOM.

up:

3. Dial the Park Orbit number.

To Park a call in a System Park orbit,

•

dial 60-69.
To Park a call at a co-worker’s exten-

•

sion (called Personal Park), dial * and
your co-worker’s extension number.

4. Page your co-worker to pick up the call.

For Paging, press INTERCOM and dial

•

1* for All Call or 2*-8* for zones 1-7.

5. Hang up.

Automatically redial calls . . .

Last Number Redial

Quickly redial your

last outside call:

Save

Save your call for

quick dialing later on:

1. (Optional) Lift handset.

Press a line key to preselect a line.

•

2. Press DIAL then LAST.

If you hear busy tone, press an idle line key

•

to have your call dial out automatically.

1. Do not hang up.

2. Press DIAL then SAVE.

Or pick up a call a co-

worker parked for you:

1. (Optional) Lift handset for privacy.

2. Press INTERCOM.

3. Dial the Park Orbit number.

Your choices are system orbits 60-69 or

•

* and the Personal Park orbit number.

Forward your calls to a co-worker . . .

While at your desk,

forward your calls to a

co-worker or Voice

Mail:

1. Press INTERCOM and dial PGM#.

2. Dial extension to receive your calls.

Or, press MSG to forward to Voice Mail.

•

3. Do one of the following:
Dial 1 to forward calls not answered.

•

Dial 2 to forward calls not answered or

•

when busy.
Dial 3 to forward all calls.

•

Dial 4 to have Voice Mail screen your calls

•

(emulate a personal answering machine).

4. Press HF to hang up.

MSG flashes slowly. A voice prompt may

•

remind you that your calls are forwarded.
To cancel your forwarding, press INTER-

•

COM and dial #. MSG goes out.

Then redial your saved

number:

1. (Optional) Lift handset.

Press a line key to preselect a line.

•

2. Press DIAL then SAVE.

If you hear busy tone, press an idle line key

•

to have your call dial out automatically.

Quickly dial co-workers and outside calls . . .

Direct Station Selection (DSS)

Save time calling co-

workers with Direct

Station Selection:

Program your own

DSS keys:

1. (Optional) Lift handset.

2. Press INTERCOM.

Your DSS keys show the status of your

•

co-workers: idle (dark), busy (on) or in
Do Not Disturb (flashing).

3. Press DSS key (1-15) for co-worker.

1. Press INTERCOM then dial PGM#.

2. Press the DSS key (1-15) you want to program.

3. Dial the number of the extension you want
assigned to the key.

To clear a key, dial *.

•

Speed Dial

ONYX

TM

Store up to 20 outside

numbers in your own

Personal Speed Dial:

To dial your stored

Speed Dial number:

Dialing
Plan

Extensions
Lines
Line Ext.
Ring Groups

w/o AUX

300-323
801-808
348-355
364-371

1. (Optional) Lift handset.

2. Press DIAL then PGM#.

3. Dial Personal Speed Dial bin number (50­59 and 20-29), press bin key or press One­Touch Speed Dial key.

4. (Optional if you see PROGM NAME Y/N)

Press Y to program name or N to skip to

•

step 5.
Dial the first letter of the desired name,

•

followed by the digit (1, 2 or 3) that
selects the letter.

(For example, for B dial 2 2.)
(Press 0 to enter a blank space, Q or Z.
Press * to erase a name.)

Repeat the above steps to enter more let-

•

ters, then press PGM# when you are done.

5. Dial line number, press line key or press
INTERCOM (to store an Intercom feature).

6. Dial number you want to store.

You can press HOLD to enter a pause,

•

MSG for Flash and DIAL for Delay.

7. Hang up.

1. (Optional) Lift handset.

Press a line key to preselect a line.

2. Press One-Touch Speed Dial key.

OR

2.•Press DIAL

Press bin key or dial bin number.

•

If you hear busy after step 2, press idle line

•

key to have the call automatically dial out.

VS

VS

w/AUX

300-371
801-824
372-395
396-403

II/III

32x60

300-359
801-832
396-427
428-435

II/III/IV

multi-cab.

300-479
801-872
480-551
556-563

Multibutton Telephone

Quick Reference Guide

N1850MBG04
June 2001

Printed in U.S.A. (2562)