NEC NEAX2000 IVS User Guide
PART OF STOCK # 151969
®
Maintenance Manu al
ND-70926 (E)
ISSUE 1
JANUARY, 2000
NEC America, Inc.
LIABILITY DISCLAIMER
NEC America, Inc. reserves the right to change the specifications,
functions, or features, at any time, without notice.
NEC America, Inc. has prepared this document for use by its
employees and custome rs. The information contained herein is
the property of NEC America, Inc. and shall not be reproduced
without prior written approval from NEC America, Inc.
NEAX and D
term
are registered trademar ks of NEC Corporation.
MATWorX is a trademark of NEC Corporation.
Copyright 2000
NEC America, Inc.
Printed in U.S.A.
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Maintenance Manual
ISSUE No.
Revision Sheet 2/2
ND-70926 (E)
NEAX2000 IVS
2
Maintenance Manual
TABLE OF CONTENTS
Page
LIST OF FIGURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
LIST OF TABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PURPOSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
USING THIS MANUAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
REFERENCE MANUALS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CHAPTER 1 MAINTENANCE SERVICE FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
HOW TO READ THIS CHAPTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
FAULT MESSAGES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Programming Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
STATION LINE STATUS DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Programming Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
BATTERY RELEASE CONTROL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Programming Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Operating Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
STATION/TRUNK STATUS DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Programming Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Operating Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
DIAGNOSTICS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Programming Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Operating Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
BATTERY REPLACEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
PERIODIC ALARM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Service Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Programming Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page i
TABLE OF CONTENTS
Page
CHAPTER 2 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Procedure for Unplugging/Plugging Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Static Electricity Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Turning Power ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Turning Power OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
OUTLINE OF TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
FAULT DETECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
FAULT DIAGNOSIS AND TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Display on MAT/CAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Fault Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Station Line Sta tus Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Lamp Indication on Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Troubleshooting by Contents of Complaint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Explanation of Symbols in Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How to Follow the “Tree” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Station Line Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
C.O. Line/Tie Line Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Power Failure Transfer (PFT) Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
term
D
Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
ATTCON Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
DSS Console Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
ATTCON Self-Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
CHAPTER 3 MAINTENANCE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
DATA SAVING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
DATA LOADING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3
DATA VERIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Page ii
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
LIST OF FIGURES
Figure Title Page
Figure 1-1 System Diagram of Battery Release Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 1-2 Periodic Alarm Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 2-1 Static Electricity Guard (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 2-1 Static Electricity Guard (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Figure 2-2 Troubleshooting Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 2-3 Alarm Indication R o u te s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 2-4 Sections for Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 2-5 How to Follow the “Tree” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 2-6 SN610/SN708/SN709/SN712 ATTCON Key Number . . . . . . . . . . . . . . . . . . . . . . . . . 120
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page iii
LIST OF TABLES
Table Title Page
Table 1-1 Fault Occurrence Kind Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Table 1-2 Fault Restoration Kind Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Table 1-3 Standard Data Set of External Alar m Ki nd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Table 1-4 Alarm Kind and Alarm Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table 1-5 Fault Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 1-6 Fault Restoration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 1-7 Examples of Fault Occurrence Displ ay Using MATWorX . . . . . . . . . . . . . . . . . . . . . . 25
Table 1-8 Example of Fault Restoration Display Using MATWorX . . . . . . . . . . . . . . . . . . . . . . . 30
Table 1-9 Status of Single Line Telephone and D
Table 1-10 Station Status Inf o rmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 1-11 Trunk Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table 1-12 Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Table 2-1 Procedure for Unplugging/Plugging Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 2-2 Lamp Indications on Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Table 2-3 Remedial Action on Each Fault Kind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 2-4 Fault Restoration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Table 2-5 Line Status and Remedial Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Table 2-6 Remedial Action on Each Lamp Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
term
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Page iv
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
INTRODUCTION
Purpose
INTRODUCTION
PURPOSE
This manual explains the maintenance service featur es provided with th e NEAX2000 IVS2, and
the recommended troubleshooting procedure when a fault has occurred, for maintenance personnel of this system.
USING THIS MANUAL
This manual contains the following chapters:
CHAPTER 1 MAINTENANCE SERVICE FEATURES
This chapter describes the ge ne r a l description, service conditio ns, programming, and operatin g
procedures of the maintenance service features.
CHAPTER 2 TROUBLESHOOTING
This chapter describes the precautions before troubleshooting and the troubleshooting procedure flowchart.
CHAPTER 3 MAINTENANCE OPERATION
This chapter explains how to save the office data and how to load and verify the office data.
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 1
INTRODUCTION
Reference Manuals
REFERENCE MANUALS
Refer to the following manuals during maintenance and troubleshooting:
Command Manual Describes the Customer Administration Termina l (CAT) op-
eration, command function, and setting data required for
programming the PBX system.
MATWorX Studio User’s Guide Provides information to install and use the MATWorX Studio
program. Includes highlight about fe atures of the program.
This guide is a supp lement to the MATWorX Studio online
Help system, which provides context-sensitive information
and procedures to perf orm tasks using the MA TW orX Studio .
Installation Procedure Manual Provides the installation procedures for the PBX system.
Page 2
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1
MAINTENANCE SERVICE
FEATURES
This chapter describes the general description, service conditions,
programming, and operating procedures of the maintenance service
features.
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 3
CHAPTER 1 MAINTENANCE SERVICE FEATURES
How to Read This Chapter
HOW TO READ THIS CHAPTER
In the programming procedure, the meaning of (1), (2), and marking are as follows:
(1): 1st Data
(2): 2nd Data
: Initial Data
With the system data clear command (CM00, CM01), the data with this marking is
automatically assigned for each command.
Page 4
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
FAULT MESSAGES
General Description
This feature stores fault information into the Fault Store Memory and displays the fault information on the Mai ntenance Administr ation Terminal (MAT) or the Customer Administr ati on Terminal
(CAT). The display format is shown below:
(1) Display Format on CAT/MAT by Command Operation
The fault information is separated into four parts and displayed on four screens.
1ST SCREEN
1: 01 MN MP 00
CPU KIND AND NO. THAT DETECTED THE FAULT
MP 00 : MP
FP 00-03 : FP NO. 0-3
AP 04-15, 20-31 : AP NO. 4-15, 20-31
ALARM KIND (MJ/MN/–)
FAULT OCCURRENCE KIND NO./FAULT RESTORATION KIND NO.
2ND SCREEN
2: 99/10/24 20:31
3RD SCREEN
3: X X X X X X X X
4TH SCREEN
4: X X X X X X X X
TO 1ST SCREEN OF NEXT INFORMATION
DATE AND TIME OF FAULT OCCURRENCE AND RESTORATION
FAULT INFORMATION/
FAULT RESTORATION INFORMATION
FAULT INFORMATION/
FAULT RESTORATION INFORMATION
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 5
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
(2) Display Format using MATWorX Studio
The fault information displays in the order that faults occur.
Fault Occurrence Kind No./Fault Restoration Kind No.
CPU Kind and Number : CPU No. Detecting Fault Occurrence/
Date and Time of Fault Occurrence and Restoration:
Year, Month, Date, Time
Fault Restoration
MP, AP xx
Renewal Date of
Fault Content
Fault Information/
Fault Restoration Information
Service Conditions
(1) Printout of fault information is possible through the printer connected to the MAT.
(2) The maximum number of fault information that can be stored is 64. If the stored information
exceeds 64, the storing method (either overwriting new data or no t s toring new data) can
be selected by CM08>451.
(3) To provide external alarm indication, equipment such as an Alarm Display Panel must be
installed. External alarm indication is provided using a contact to ground at the main
distribution frame. One contact is needed for minor alarms, and one contact is needed for
major alarms.
(4) The alarm kind (Majo r Alarm, Minor Al arm, or No Alarm Indicat ion) ca n be prog r ammed b y
CMEA Y=2 for each fault kind.
Page 6
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Programming Procedure
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
START
CM08
CMEA
A
DESCRIPTION DATA
Enable the fault information storage
feature.
Specify the processing at the time of
fault stor a ge memory overflow .
Assign which kind of fault information
is stored into the fault information
memory, and which kind of fault indicates an alarm.
NOTE 1:
NOTE 2:
Even if the external alarm
may be set as MN or MJ
alarm for system initialized
(1st data=01), no alarm is
output in th e case of Power
On, Reset key operated, in itialization from the MAT/
CAT, and initialization by
MP SW3 switch selection.
The External Alarm Kind for
“Number of faulty trunks
was more than predetermined number ” is assigned
by CM42>06, 07. When
CM42>06, 07 is assigned,
the 2nd data of CMEA Y=2
simply means the fault info rmation is to be registered
into Fault Memory. In this
case, Alarm K ind ca nn ot be
changed.
(1)
450
(2)
1 : To be provided
(1)
451
(2)
0 : No fault information is registered
in case of fault memory overflow
1 : Fault information is overwritten in
case of fault memory overflow
•
Y=2
(1)
01 : System initialization
NOTE 1
04 : MP-FP/AP communication failure
08 : FP/AP card down
09 : Power failure
12 : CS/ZT fault occurred
16 : Periodic alarm
18 : FP/AP card returned to normal
condition
19 : Power failure returned to normal
condition
20 : DTI line failure
21 : DCH/BRT/PRT D-channel link
connection failure
22 : CCH link connection failure
24 : Number of f aulty trunks w as more
than predetermined number
NOTE 2
[Australia Only]
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 7
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
A
CMEA
NOTE 3:
NOTE 4:
DESCRIPTION DATA
The External Alarm Kind for
“Number of lockout stations
was more than predetermined number” is fixed as
MN. The 2nd data of CMEA
Y=2 simply means the fault
information is to be registered into Fault Memory.
In this case, Alarm Kind
cannot be changed.
The External Alarm Kind for
“Number of faulty trunks
was less than predetermined number” is fixed to
No Alarm. The 2nd data of
CMEA Y=2 simply means
that the fault information is
to be registered into Fault
Memory. In this case, Alarm
kind cannot be changed.
(1) 25 : Number of lockout stations was
more than predetermined n umber
NOTE 3
26 : DLC card down
27 : Synchronism of DPC missed
28 : SMDR output buffer memory
overflow
2B : CS/ZT fault occurred
30 : DTI line returned to normal
condition
31 : DCH/BRT/PRT D-channel link
connection returned to normal
condition
32 : CCH link conn ectio n returned to
normal c ondition
34 : Number of faulty trunks was less
than predetermined number
NOTE 4
[Australia Only]
B
Page 8
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
B
CMEA
NOTE 5:
NOTE 6:
DESCRIPTION DATA
The External Alarm Kind for
“Number of lockout stations
was less than predetermined number” is fixed to
No Alarm. The 2nd data of
CMEA Y=2 simply means
that the fault information is
to be registered into Fault
Memory. In this case, Alarm
Kind cannot be changed.
CMEA programming can be
set using the Fault Storage
add-in of MATWorX.
(1)
35 : Number of lockout stations
restored to less than pre-
deter mined number
36 : DLC card returned to normal
condition
37 : Synchronism of DPC returned to
normal c ondition
38: : SMDR output buffer memory
returned to normal condition
3B : CS/ZT returned to normal
condition
(2)
0 : Fault memory store/No External
Alarm output
1 : Fault memory store/External
Alarm is MN alarm
2 : Fault memory stor e/ External
Alarm is MJ alarm
3 : Fault memory store/External
Alarm Kind is determined by
standard data
NOTE 5
NONE : No fault memory store/No
External Alarm output
CM42
Assign the number of stations in line
lockout to give MN (minor) alarm.
(1)
(2)0101-99 : Number of lockout stations
END
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 9
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
To clear the MJ/MN alarm by external key, perform the following programming.
START
CM10
CM61
DESCRIPTION DATA
Assign the card number for external
key interface (PN-DK00) to the
desired LEN.
NOTE 1:
NOTE 2:
Assign the function of MJ/MN alarm
clear key to the external key.
The card number of th e external key interface (PNDK00) must be assigned to
the first LEN (LEVEL 0) and
third LEN (LEVEL 2) of ea ch
card slot.
Circuit No. 3 of E963 is used
for built-in External Key Interface of MP card by setting CM61.
(1)
000-763: LEN
(2)
E900-E963:
Card No. of external key interface
(PN-DK00)
For PIM0/1: E900-E915
For PIM2/3: E916-E931
For PIM4/5: E932-E947
For PIM6/7: E948-E963
YY=30
•
(1)
XX Z
XX : Card No. of PN-DK00 (00-63)
Z : Circuit No. (0-3)
633 : MP built-in External Key Interface
END
Page 10
(2)
00: MJ/MN alarm clear key
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
Operating Procedure
(1) To Display Fault Message by CAT
The following flowchart shows the operation procedure for displaying fault messages by
entering a command code (CMEA Y=0) from the CAT or by using the MOC Terminal feature
or the MAT function in the MATWorX Studio.
Operation:
ST
COMMAND=
EA0
00
DE
DE
DE
DE
DE
DE
DE
DE
DE
EA0>
1: 01 – – MP00
2: 99/10/25 13:30
3: F0 FF FF FF
4: FF FF FF FF
1: 20 – – AP 06
2: 99/10/25 16:00
3: F0 FF FF FF
4: FF FF FF FF
INFORMATION 1
INFORMATION 2
INFORMATION 64
1: 01 – – MP00
3
21
2: 99/10/25/13:30
4
3: F0 FF FF FF
65
78
4: F0 FF FF FF
109
11 12
For explanation of data
through , refer to the following
12
1
list.
+
+
DE DATA NOT FOUND
1
:Fault Kind Number (See Table 1-1.)
2
:External Alarm Kind (MJ/MN) (See Table 1-3.)
3
CPU Kind and Number that detected the fault
MP00 : MP
FP00-03 : FP Number 0-3
AP04-15, 20-31 : AP Number 4-15, 20-31
4
:Date and Time of Fault Occurrence and Restoration
12
5
- : Fault Info rmation/Fault Restoration Information (See Table 1-5.)
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
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CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
1
:Fault Kind Number
Table 1-1 Fault Occurrence Kind Number
FAULT KIND NUMBER FAULT CONTENT
01 System initialization
04 MP-FP/AP communication failure
08 FP/AP card down
09 Power failu r e
12 CS/ZT fault occurred
16 It is a day for periodic maintenance
20 DTI line failure
21 DCH/BRT/PRT D-channel link connection failure
22 CCH link connection failure
24
[Australia Only]
25 Number of lockout stations was more than predetermined
26 DLC card down
27 Synchronism of DP C mi sse d
28 SMDR output buffer memory overflow
2B CS/ZT fault occurred
Number of faulty trunks was more than predetermined number
number
Page 12
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Table 1-2 Fault Restoration Kind Number
FAULT KIND NUMBER FAULT RESTORATION CONTENT
18 FP/AP card returned to normal condition
19 Power failure returned to normal condition
30 DTI line returned to normal condition
31 DCH/BRT/PRT D-channel link connection returned to normal
condition
32 CCH link connection returned to normal condition
Fault Messages
34
[Australia Only]
35 Number of lockout stations was less than predetermined number
36 DLC card returned to n ormal condition
37 Synchronism of DPC returned to normal condition
38 SMDR output buffer memory returned to normal condition
3B CS/ZT returned to normal condition
Number of faulty trunks was less than predetermined number
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 13
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
2
:External Alarm Kind (MJ/MN/–)
External Alarm Kind—Minor (MN), Major (MJ) , or no alarm (e xternal alarm not pr ovi ded) is
programmed by CMEA Y=2. Table 1-3 shows the standard data set by the 2nd data=3 of
CMEA Y=2.
Table 1-3 Standard Data Set of External Alarm Kind
FAULT
FAULT CONTENT
ALARM
KIND
01 System Initialization MN ALARM
04 MP-FP/AP communication failure MN ALARM
08 FP/AP card down MN ALARM
09 Power failure MJ ALARM
12 CS/ZT fault occurred –
16 It is a day for periodic maintenance –
18 FP/AP card returned to normal condition –
19 Power failure returned to normal condition –
20 DTI line failure MN ALARM
21 DCH/BRT/PRT D-channel link connection failure MN ALARM
22 CCH link connection failure MN ALARM
24
[Australia
Only]
Number of f aulty trunks w as more th an predet ermined num ber M J/MN
ALARM
KIND
Page 14
25 Number of lockout stations was more than predetermined
number (Refer to CM42>01 in Command Manual.)
MN ALARM
(Fixed)
26 DLC card down –
27 Synchronism of DPC missed MN ALARM
28 SMDR output buffer memory overflow MN ALARM
2B CS/ZT fault occurred –
30 DTI line returned to normal condition –
31 DCH/BRT/PRT D-channel link connection returned to normal
–
condition
32 CCH link connection returned to normal condition –
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
Table 1-3 Standard Data Set of External Alarm Kind (Continued)
FAULT
FAULT CONTENT
KIND
34
[Australia
Only]
35 Number of lockout stations was less than predetermined
36 DLC card returned to normal condition –
37 Synchronism of DPC returned to normal –
38 SMDR output buffer memory returned to normal condition –
3B CS/ZT returned to normal condition –
The alarm lamps in Table 1-4 are indicated according to the alarm kind.
Number of faulty trunks was less than p r edetermined number –
number
Table 1-4 Alarm Kind and Alarm Lamps
ALARM
KIND
–
Alarm Lamp
Alarm Kind
MJ Steady light – Steady light –
MN – Steady lig ht – Steady light
External Alarm
Indication
MJ
External Alarm
Indication
MN
PZ-PW121MJPZ-PW121
MN
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 15
CHAPTER 1 MAINTENANCE SERVICE FEATURES
s
Fault Messages
12
5
- : Fault Info rmation/Fault Restoration Information
Table 1-5 Fault Information
FAULT
KIND
NUMBER
5 6 7 8 9
10
11
12
01 Initial Kind,
a
,
b
04 Communication
Failure Kind
d
08
FP/AP No.
e
09 Power Failure
12
Kind 1
Fault Kind AP No.
f f f
g
16 Inspection Kind
j
20 F ault Detail Ki nd
l
21
22
D-ch No.
CCH No.
m
n
24
System Initialization Information
Number of
Communication
Failures
Power Failure
Kind 2
h
c
FP/AP No.
e
Po wer F ail ure
Kind 3
CS/ZT Interface No.
i
25
26 DLC Fai lure
o
Kind
27 DPC Failure
r
Kind
LEN
DPC No.
p
Station No.
q
28 Memory Kind Overflow Kind
t
2B
Page 16
Fault Kind AP No.
v
u
w
CS/ZT Interface No.
x
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
FAULT
KIND
NUMBER
18 FP/AP
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Table 1-6 Fault Restoration Information
5 6 7 8 9
e
No.
Fault Messages
10
11
12
19 Power Failure
Kind 1
k k k
30 Fault Detail
31
32
Kind
D-ch No.
CCH No.
l
m
n
34
35
36 DLC Failure
o
Kind
37 DPC Failure
Kind
r
38 Memory
3B
Kind
Faul t Kind AP No. CS/ZT Interface No.
t
y
Power Failure
Kind 2
LEN
DPC No.
z
Power Failure
Kind 3
p
s
Station No.
A
q
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 17
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
a
:Kind of System Initialization information (Upp er digit)
1: Program address information
2: Receive command information
F: No system initialization information
:Initial Kind (Lower digit)
b
0: Power On Initialize
1: Initialize by Reset Button (SW1)
2: Serious failure 1
3: Serious failure 2
4: Not used
5: Serious failure 3
6: Serious failure 4
7: Serious failure 5
8: Serious failure 6
9: SW3 was changed to 0
A: Serious failure 7
B: Initialize by CAT/MAT
C: Not used
D: Not used
E: Not used
F: Not used
Page 18
c
:System Initialization Information
The address of the program which caused system initialization
:Communication Failure Kind
d
00: Overflow of data sending buffer to the FP/AP
01: Invalid data received from FP/AP
e
:FP/AP Number
00-03 : FP No. 0-3
04-15, 20-31 : AP No. 4-15, 20-31
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
:Power Failure Kind
f
00: AC input failure
01: Fuse break
02: PWR alarm
g
:Fault Kind
00: Fault notice from CS/ZT
01: CS/ZT initial failure
02: CS/ZT condition read failure
03: CS/ZT condition unmatch
04: B channel condition unmatch
05: SYS-ID upload failure
06: SYS-ID download failure
07: CS/ZT make busy failure
08: CS/ZT data load fa i lur e
09: B channel make busy failure
0A: CS/ZT operation parameter change failure
0B: LCCH sending position failure
0C: Carr ier selection failure
[North America/Latin America Only]
0D: CS/ZT expan si on data re ad failure
0E: CS/ZT expansion data setting failure
0F: CS/ZT operation parameter 2 c hange failure
Fault Messages
:AP No. of CS/ZT fault occurred 04-15, 20-31
h
:CS/ZT Interface No. of fault occurred 000-255
i
j
:Inspection Kind
00: Battery check
:Power Failure Restoration Kind
k
00: AC input failure
01: Fuse break
02: PWR alarm
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 19
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
:Fault Detail Kind
l
00: PCM los s
01: Frame loss
02: Multi frame loss
03: AIS error
04: Remote alarm
05: Multi remote alarm
06: S-bit error
07: Not used
08: CRC error
09: Slip detected
0A: Main signal all 1 (for BRT)
0B: INFO 0 (for BRT)
0C: INFO 2 (for BRT)
0D: Not used
0E: Not used
0F: Not used
m
:D-channel Circuit No.
DCH/BRT/PRT: 00-07 =D-channel No. 0-7
n
:CCH No.
00-07=CCH No. 0-7
o
:DLC Failure Kind
00:Termi nal was cut off
02: Short circu it
03: Ring wire was grounded
04: Tip wire was grounded or terminal was unconnected
05: Terminal failure
08: Terminal circuit failure
p
:LEN (000-763)
Page 20
q
:Station No. (X-XXXXXXXX)
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
CHAPTER 1 MAINTENANCE SERVICE FEATURES
r
:D PC Failure Kind
00: DPC on the side of partner
01: DPC on the side of oneself
s
:DPC No.
t
:M emory Kind
00: Billing memory block
01: Host CPU No. 0 output Buffer memory block
02: Host CPU No. 1 output Buffer memory block
03: Automatic print Buffer memory block
04: Notice of the rest of memory block numbers in the system
05: CCIS output Buffer memory block
06: CS report traffic data memory block
Fault Messages
u
:Overflow Kind
When setting CMD000>126:0
00: Memory accumulation exceeds the value set by CMD001>229 or CMD003>26-30
01: Mem ory overflowed
When setting CMD000>126:1
01: Memory accumulation exceeds the value set by CMD001>229 or CMD003>26-30
For memory kind 04, regardless of CMD000>126
01: Memory accumulation exceeds the value set by CMD001>229 or CMD003>26-30
v
:Fault Kind
00: CS/ZT connection down
01: CS/ZT carrier has no space
w
:AP No. of CS/ZT fault occurred 04-15, 20-31
x
:CS/ZT Interface No. of CS/ZT fault occurred 000-255
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
Page 21
CHAPTER 1 MAINTENANCE SERVICE FEATURES
Fault Messages
y
:Fault Restoration Kind
00: CS/ZT connection returned
01: CS/ZT carrier has space
z
:AP No. returned to normal condition
A
:CS/ZT Interface No. returned to normal condition
Page 22
NEAX2000 IVS2 Maintenance Manual
ND-70926 (E), Issue 1.0
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