Nec NEAX 2000 IPS User Guide

Dterm
Series i
USER GUIDE
/ Dterm
IP
WARNING
NEC Business Solutions Ltd. reserves the right to change the specifications, functions, or features, at any time, without notice.
NEC Business Solutions Ltd. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Business Solutions Ltd. and shall not be reproduced without prior written approval from NEC Business Solutions Ltd.
Copyright 2004
NEC Business Solutions Ltd.
Printed in Australia
The earpiece of this instrument can magnetically attract objects, and thus could cause ear injuries.

TABLE OF CONTENTS

KEYS AND LAMPS.............................................................................1
LOGIN OPERATION (Dterm IP only)..................................................7
LOGOUT OPERATION (Dterm IP only)..............................................7
TERMINAL SETUP WITH THE FEATURE KEY.................................8
TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY....9
TO ORIGINATE AN INTERNAL CALL................................................9
OUTSIDE LINE APPEARANCE .........................................................9
TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS..............10
AUTOMATIC IDLE RETURN............................................................10
TO ORIGINATE A CALL USING SPEED CALLING
(INDIVIDUAL/GROUP) .....................................................................11
ACCOUNT CODE............................................................................. 11
FORCED ACCOUNT CODE.............................................................11
AUTHORIZATION CODE .................................................................12
ORIGINATING A VOICE CALL......................................................... 12
TO ANSWER A VOICE CALL HANDS FREE...................................12
AUTOMATIC INTERCOM.................................................................12
MANUAL INTERCOM.......................................................................13
DIAL INTERCOM..............................................................................13
DIAL BY NAME USING SYSTEM SPEED DIALING ........................14
DIAL BY NAME USING STATION SPEED DIALING........................14
TO SAVE A NAME & NUMBER TO STATION SPEED DIALING..... 15
TO PLACE A CALL ON HOLD .........................................................15
TO PLACE A CALL ON EXCLUSIVE HOLD ....................................16
TO TRANSFER A CALL ...................................................................17
CONFERENCE................................................................................. 17
TO ESTABLISH A BROKER CALL................................................... 17
CALL BACK (STATION) ...................................................................18
TO ANSWER A CAMPED-ON CALL ................................................ 18
TO SET CAMP-ON (TRANSFER METHOD)....................................18
CAMP-ON (CALL WAITING METHOD)............................................19
i
CALL PARK (SYSTEM) ....................................................................19
CALL PICKUP (GROUP) ..................................................................20
CALL PICKUP (DIRECT)..................................................................20
OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE).......21
TIMED QUEUING (OUTSIDE LINE ONLY) ......................................21
EXECUTIVE OVERRIDE..................................................................21
LAST NUMBER REDIAL ..................................................................22
CID CALL BACK...............................................................................22
CALL FORWARDING-ALL CALLS ...................................................23
CALL FORWARDING BUSY ............................................................24
CALL FORWARDING -NO ANSWER...............................................25
CALL FORWARDING DESTINATION ............................................. 25
CALL FORWARDING-LOGOUT (Dterm IP only)..............................26
TO SAVE AND REPEAT A NUMBER...............................................27
INTERNAL ZONE PAGING WITH MEET-ME PAGE........................27
BOSS/SECRETARY CALLING.........................................................28
BOSS/SECRETARY OVERRIDE .....................................................28
DO NOT DISTURB ...........................................................................30
TIMED REMINDER...........................................................................30
PRIVACY RELEASE.........................................................................31
RETURN MESSAGE SCHEDULE....................................................31
MESSAGE KEY................................................................................32
NAME DISPLAY ...............................................................................33
ii
s
ace Layout
F
term
D
2DT
(2-LINE NON DISPLAY)
Call Indicator Lamp
Programmable Keys
1
4
GHI
7
PQRS
Hold
2
ABC
5
JKL
8
TUV
0
DEF
MNO
WXYZ
Mic
Transfer
Feature
3
6
Recall
9
Conf
Dedicated Function Key
Redial
#
Answer
Speaker
Microphone
Speaker
iii
term
)
D
4D IP
(4-LINE WITH DISPLAY)
term
D
IP
Call Indicator Lamp
LCD (Liquid Crystal Display
iv
Exit
1
4
GHI
7
PQRS
Hold
2
ABC
5
JKL
8
TUV
Help
3
Feature
DEF
6
Recall
MNO
9
WXYZ
0
Mic
Transfer
Conf
Redial
#
Answer
Speaker
Lift
Dedicated Function Keys
Soft Keys
Programmable Keys
Microphone
Speaker
D
y)
term
8D and D
term
8D IP
(8-LINE WITH DISPLAY)
Call Indicator Lamp
LCD (Liquid Crystal Displa
1
4
GHI
7
PQRS
Hold
Exit
Help
Soft Keys
Programmable Keys
2
ABC
5
JKL
8
TUV
0
OPER
WXYZ
Transfer
3
DEF
6
MNO
9
#
Recall
Conf
Redial
Answer
Speaker
Feature
Mic
Directory
Message
Dedicated Function Keys
Microphone
Speaker
v
D
y)
term
16D and D
term
(16-LINE WITH DISPLAY)
16D IP
Call Indicator Lamp
LCD (Liquid Crystal Displa
1
4
GHI
7
PQRS
Hold
Exit
Help
Soft Keys
Programmable Keys
2
ABC
5
JKL
8
TUV
0
OPER
DEF
MNO
WXYZ
Transfer
3
Recall
Conf
6
Redial
9
Answer
#
Speaker
Feature
Directory
Mic
Message
Dedicated Function Keys
Microphone
Speaker
vi
D
0
1
2
3
5
6
4
term
32D and D
term
(32-LINE WITH DISPLAY)
32D IP
Exit
1
2
ABC
4
5
GHI
JKL
7
8
PQRS
TUV
0
OPER
Hold
Transfer
19
18
WXYZ
1 Call Indicator Lamp
Lamp at top corner of D
term
Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.
2 LCD (Note 1)
1
LCD (Liquid Crystal Display) provides D
2
3
4
Help
5
6
7
8
3
DEF
6
MNO
9
#
Recall
Conf
Redial
Answer
Speaker
Feature
Mic
Directory
Message
9
1
1
1
1
1
1
17
1
information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability.
3Exit
The user can exit from the Help key mode by press­ing this key.
4Soft Keys
Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling pro­cess.
5Help
Explanations of the Soft Keys can be called up on the LCD by pressing this key.
term
activity
vii
6 Programmable Keys
[Programmable by telephone system administrator (Flexible Line/Feature Keys)]
• Station line access
• Trunk line access
• Feature access [Programmable by user (Flexible Line/One-Touch Speed Dial)]
<Flexible Line>
• Station line access
• Trunk line access
• Feature access
<One-Touch Speed Dial> (Note 2)
• Any feature can be assigned.
• Direct station selection
• Station speed dial
7 Recall
Press key to terminate established call and returns to the internal dial tone.
8Feature
Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.
9 Directory (Note 3)
Press key to activate speed calling - system fea­ture. * Not equipped on D
term
4D IP.
10 Message (Note 3)
Press key to access the voice mail system. * Not equipped on D
term
4D IP.
11 Mic
Press key to respond hands free. LED on this key lights during speakerphone operation.
12 Conf
Press key to establish a three-way conversation. LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the or # (Note 4) key to activate dialing.
14 Microphone
Built-in microphone is used for hands free operation with speakerphone.
15 Up/Down
(
DOWN UP)
Used to adjust LCD contrast, speaker/receiver vol­ume, and ringer volume.
• LCD Contrast: Press ( ) or ( ) key while idle.
• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.
• Ringer Volume: Press ( ) or ( ) key during ringing.
16 Answer
When LED on this key is lit, press key to answer a waiting call.
17 Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. * All standard IP versions include support for full duplex handsfree mode. All TDM and IP enabled versions are half duplex handsfree mode.
18 Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
19 Hold
Press key to place an internal or external call on hold.
viii
term
0
20 D
IP Adapter
term
D
IP adapter can be attached to D
term
8D/16D/32D terminals. It supports the same tele­phony service as the original D
Note 1: Not applicable for D Note 2: Not applicable for D Note 3: Not available for D
mode , D
term
75/D
term
terminal.
2
term
8.
term
8/8D/16D.
term
65/D
term
Series E mode.
term
(These keys must be enabled in system pro­gramming and must be used with the correct Firmware.) D ica D
term
term
Series III/D
65/D
term
Series E: North Amer-
term
75: Australia, Asia, Latin
America, Middle East, Russia
Note 4: A-law Countries [Australia, Russia, Latin
America, UK, Middle near East, other Asian nations]: # µ-law Countries [North America, Japan, Hong Kong, Taiwan]:
Series i
Series III
ix
D
1
0
1 2
3
4
6
5
term
16LD and D
term
16LD IP
(16-LINE WITH MULTI-DISPLAY)
Exit
1
3
5
7
20
2
1
ABC
4
5
GHI
JKL
7
8
PQRS
TUV
0
OPER
Transfer
Hold
18 17
19
1 Call Indicator Lamp
Lamp at top corner of D
term
Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.
2 LCD (Note 1)
LCD (Liquid Crystal Display) provides D
term
activity
information plus data, time and Soft Key Operation.
term
D
Series i
1
2
3
Help
9
2
11
4
13
6
15
8
Recall
Conf
Redial
Answer
Speaker
Feature
Mic
Directory
Message
3
DEF
6
MNO
9
WXYZ
#
4
5 6
10
12
2
14
16
7 8 9
1
1 1
1
1 1
1
The LCD has 24-character, 3-line capability.
3Exit
The user can exit from the Help key mode by press­ing this key.
4Soft Keys
Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling pro­cess.
5Help
Explanations of the Soft Keys can be called up on the LCD display by pressing this key.
x
6 Programmable Keys
[Programmable by telephone system administrator (Flexible Line/Feature Keys)]
• Station line access
• Trunk line access
• Feature access
[Programmable by user (Flexible Line)]
<Flexible Line>
• Station line access
• Trunk line access
• Feature access
7 Recall
Press key to terminate established call and returns to the internal dial tone.
8Feature
Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.
9 Directory (Note 3)
Press key to activate speed calling - system fea­ture. * Not equipped on D
term
4D IP.
10 Message (Note 3)
Press key to access the voice mail system. * Not equipped on D
term
4D IP.
11 Mic
Press key to respond hands free. LED on this key lights during speakerphone operation.
12 Conf
Press key to establish a three-way conversation. LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed.
Press the or # (Note 4) key to activate dialing.
14 Microphone
Built-in microphone is used for hands free operation with speakerphone.
15 Up/Down
(
DOWN UP)
Used to adjust LCD contrast, speaker/receiver vol­ume, and ringer volume.
• LCD Contrast: Press ( ) or ( ) key while idle.
• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.
• Ringer Volume: Press ( ) or ( ) key during ringing.
16 Answer
When LED on this key is lit, press key to answer a waiting call.
17 Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.
18 Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
19 Hold
Press key to place an internal or external call on hold.
20 Speakerphone
Controls the built in speaker which can be used for handsfree dialing/monitoring LED on speaker key lights when active. * All standard IP version include support for fill duplex handsfree. All TDM and IP enabled versions are half duplex handsfree.
xi
21 16LD Display Default status of display.
d
Exit
P
C
I
1
3
5
7
K
F
N
D
F
A
D
E
O
V
R
V
I
O
C
E
M
G
S
R
S
R
&
L
S
A
#
T
9
2
11
4
13
6
15
8
Help
9
7
8
D
S
P
D
S
P
D
S
P
D
S
P
D
S
P
D
S
P
S0P6D
S
indicate the icon area. For more detailed
escription, please refer to the next page.
Key No. Display Feature Name
10
12
14
16
1 PICK Call Pick-up 2 FDN Call Forwarding - Don't Answer 3 FDA Call Forwarding - All Calls 4 E-OVR Executive Override 5 VOICE Voice Call 6 MSG-R Message Reminder 7 S&R Save and Repeat a Number 8 LAST# Last Number Redial
9 78906 Prime Line 10 SPD Speed Dialing 11 SPD Speed Dialing 12 SPD Speed Dialing 13 SPD Speed Dialing 14 SPD Speed Dialing 15 SPD Speed Dialing 16 S-SPD Speed Calling - System
Note: - The contents of display can be changed by System
Data.
- Maximum of 8 characters per button.
term
- D
16LD phone may not be available in all
feature packages.
xii
Detailed Descriptions of User’s status and Icon:
U
se
r
s St
atu
s
• Idle
• Call Hold (Individual Hold/Individual Hold on Call Park Group)
• Call Hold (Other Party Hold/Other Party Hold on Call Park Group)
• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/ Individual Hold on Call Park Group)
• Recall (Other Party Hold/Other Party Hold on Call Park Group)
• Incoming Call
F
I
con
No Icon -
lashing
Blink
N
Blink
N
ote
ote
Pa
tter
n
• Exclusive Call Hold
• During Conversation (Individual Use)
• Call Transfer
• Conference
• During Conversation (Other Party Use)
• Active Feature (Under a setting of feature key like a “Call Forwarding”)
N
ote
:
The icon will blink per one second cycle.
Blink
N
ote
Steady Lit
xiii

Rear View

term
D
4D IP
Network Specification
Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.
xiv
term
D
8D IP, 16D IP, 16LD IP, 32D IP
PC(X)
Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal.
Network Specification
Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Peer only Media type : Auto sensing and manual selection supported.
xv
D
term
4D IP
Adjustable Removable Base
Quick Disconnect Button
xvi

Base View

term
D
8D IP, 16D IP, 16LD IP, 32D IP
Power over Ethernet Switch
Note: Adjustable/Removable base has been Removed
Power Method Equipment to be used Switch Position
External AC Adapter
Optional Adapter
Industry Standard IEEE 802.3 af Power Switch
CISCO Discovery Protocol • CISCO Catalyst Power Switch
Optional Adapter supported
Type Description
PS(A)-R UNIT Survivable adapter to provide local Dterm IP survivability.
AD(A)-2R UNIT Local recording capability.
AC Adapter
• CISCO Power Patch Panel
1
<Default>
2
xvii

KEYS AND LAMPS

Function Keys

Hold
Press key to place an internal or external call on hold.
Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
Speaker Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.
Answer
When LED on this key is lighted, press key to answer a waiting call.
Redial Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the * key to activate dialing.
Conf Press key to establish a three-way conversation. LED on key lights when key is active.
Recall Press key to terminate established call and resieze internal dial tone.
Feature Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.
1
MIC
Used to activate or deactivate the Microphone. The Mic LED will illuminate when Mic is on.
Message
To search Message Waiting.
Directory
Press key to display the directory of Dial by Name for Station Speed
Dialing.
UP/DOWN
Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.
LCD Contrast:
Press up or down key while idle.
Speaker/Receiver Volume:
Press up or down key during conversation.
Ringer Volume:
Press up or down key during ringing.
2

Programmable Keys

These are examples of Dterm® features available by pressing the programmable keys. Some features may be programmed by the user. Keys must be programmed by the telephone system administrator.
AICM Press key to activate Automatic Intercom.
CB (Call Back)
Press key to activate.
DICM
Press key to activate Dial Intercom.
DND (Do Not Disturb)
Press key to activate or cancel Privacy feature.
FD-A (Call Forwarding- All Calls) Press key to activate or cancel Call Forwarding - All Calls feature.
FD-B (Call Forwarding- Busy) Press key to activate, verify, or cancel Call Forwarding - Busy feature.
FD-N (Call Fowarding- No Answer)
Press key to activate, verify, or cancel Call Forwarding - No Answer feature.
FD-DS (Call Fowarding- Destination Set)
Press key to activate, Call Forwarding - Destination.
FD-DC (Call Fowarding- Destination Cancel)
Press key to deactivate, Call Forwarding - Destination.
3
MICM Press key to activate Manual Intercom.
S&R (Save and Repeat)
Press key to store a number or redial a stored number.
SECONDARY APPEARANCE (Sub line)
A programmable extra extension key, other than Primary extension. Press key to see status of extra extension.

Soft Keys (Factory Assigned Features)

Headset
Press the Soft Key below "Headset" to activate or deactivate Headset operation.
Help Press the Help Key. Press desired Soft Key for helpful information about that key.
Exit
Press the Exit Key to exit the Help program.
On Hook State (Telephone is idle)
Off Hook State
(Telephone is in use)
4

To Use Soft Keys

Four soft keys are indicated in the LCD According to the status of the Multiline Terminal.
Press the SCROLL (>>>>) key to scroll the desired key if
there are other functions available.
Press a desired key under the indicated 4 Soft Keys on
the LCD.
The service feature of the pressed Soft Key is operated.

To Use The Help Key

Press the HELP key and the Soft Key. Explanation of the pressed Soft Key is indicated on the
LCD.
Press the EXIT key to leave Help.
5

Lamps

Call Indicator Lamp
Lamp at top corner of D
term
Display flashes when a call terminates to
the terminal. Lamp lights steadily when a message has been left.
LCD Liquid Crystal Display (LCD) provides D
term
activity information plus
date, time and Soft Key operation.
LED Some function keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that function key.
MIC (Microphone) Lamp Lamp displays the status of the built-in microphone used for hands free operation.
Feature Key Activities
Feature + 1 = Turns microphone on or off. Feature + 3 = Selects ringer tone. Feature + 4 = Adjusts transmission/receiving volume. Feature + 0 = Activates ringer. (dependent on Systems
Programming.)
6

LOGIN OPERATION (Dterm IP only)

(1) Automatic Login Mode (Authentication by MAC Address)
When starting up the Dterm IP, the LCD
displays the login screen.
LOGIN: PASSWD:
CANCEL BK SET OK
Enter the Station Number of the Dterm IP following “LOGIN:”
Press the Set soft key.
Press the OK soft key. The time and date appear on the LCD.
Note:
After the first registration, Login operation is not required.
(2) Protected Login Mode
When starting up the Dterm IP, the LCD displays the login screen.
LOGIN: PASSWD:
CANCEL BK SET OK
Enter the Station Number of the Dterm IP following “LOGIN:”
Press the Set soft key.
Enter the password for initial setup following “PASSWD:”
Press the OK soft key. The time and date appear on the LCD.

LOGOUT OPERATION (Dterm IP only)

Go off-hook or press the Speaker Key. Receive Dial Tone.
Dial the Logout Feature Access Code or press the Logout
Feature Access Key or Logout Soft Key. Receive Service Set Tone.
The LCD displays the login screen.
7

TERMINAL SETUP WITH THE FEATURE KEY

Microphone On/Off
The MIC lamp shows the status of the built-in microphone.
To change microphone status:
Press Soft Key associated with the MIC Display or press
Feature and 1.
To select ringer tone
The Dterm Series i has 14 ringer tones that you can select.
Press Feature and 3. The LCD displays the selected tone
number (n=1 ~ 14).
To adjust ringer tone
NOTE: Access to feature is based on data assignment.
Press Feature and 0. Ringer activates.
Press 3. The LCD displays the selected
tone number (n=1~14).
Press 3. Next tone is selected.
8
To preset ringer volume
NOTE: Access to feature is based on data assignment.
Press Feature and 0. Ringer activates.
Press down or up Key. Ringer volume decreases or
increases.
Press Feature Key to stop ringing.

TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY

Lift handset or press Speaker key, receive dial tone.
Dial the Central Office access code, e.g. 0.
Dial desired telephone number.
Use handset or MIC to converse.

TO ORIGINATE AN INTERNAL CALL

Lift handset or press Speaker key.
Receive dial tone.
Dial desired station number.
Use handset or MIC to converse.

OUTSIDE LINE APPEARANCE

To originate:
Press the OUTSIDE LINE APPEARANCE feature key.
Lift handset or press Speaker, receive Central Office or distant
PBX dial tone.
Dial the destination.
To Answer:
Press the LINE APPEARANCE feature key (ringing and
flashing LED alert user to incoming call.)
Lift handset or press Speaker.
Speak with incoming party.
9

TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS

NOTE: With DTP-32D
Press desired Speed Call button, or press Speaker and Speed
Call.
To program:
NOTE: (Available only on Dterm stations with speed calling
keys.)
Press Conf button. Conf flashes
Press desired One-Touch button, Speaker
button LED lights steady.
Enter desired station number, feature
code or outside access code and telephone number. Display indicates digits dialed.
Press Conf again to save the number.
To verify:
Press Conf button.
Press desired One Touch button.
Display indicates digits programmed.
NOTE: When a station number is programmed on a one touch
button, the associated LED Light will light when that station is in use. (Available for 32D terminals only).

AUTOMATIC IDLE RETURN

Press Speaker key. Receive dial tone.
Dial desired number.
When called party answers, converse.
When called party hangs up, your D
idle.
-- OR --
Press One Touch key.
10
term
automatically returns to

TO ORIGINATE A CALL USING SPEED CALLING (INDIVIDUAL/GROUP)

Press the Redial button.
Enter via dial pad the desired speed calling number (00-99).
NOTE: Access to feature is based on data assignment.

ACCOUNT CODE

To Enter:
Lift handset or press Speaker, receive dial tone.
Enter feature access code, receive service set tone.
Enter Account Code (up to 10 digits).
Receive dial tone and dial desired number.
To Enter Account Code After Authorization Code:
Lift Handset or press Speaker, receive dial tone.
Enter feature access code for Authorization Code, receive
service set tone.
Enter Authorization Code, receive second service set tone.
Enter Account Code, receive dial tone, and dial desired
number.

FORCED ACCOUNT CODE

Lift handset or press Speaker, receive dial tone.
Enter feature access code, receive service set tone.
Enter Forced Account Code (up to 10 digits), receive dial tone.
11

AUTHORIZATION CODE

To Enter Without Account Code:
Lift handset or press Speaker, receive dial tone.
Enter feature access code, receive service set tone.
Enter Authorization Code (up to 10 digits).
Receive dial tone, dial desired number.

ORIGINATING A VOICE CALL

Lift handset.
Dial desired station number.
Press Voice key or press 1.
Speak to called party.

TO ANSWER A VOICE CALL HANDS FREE

Receive incoming Voice Call.
Press MIC Key. LED lights.
Respond hands-free.
NOTE: If privacy is required, lift handset.

AUTOMATIC INTERCOM

NOTE: Access to feature is based on data assignment.
To initiate:
Lift handset or press Speaker key.
Press AICM key.
Tone burst is sent.
To answer
AICM key flashes green indicating an
incoming intercom call.
Voice Call alert tone is heard.
Press AICM, lift handset or press Speaker. LED lights solid
green.
12

MANUAL INTERCOM

To initiate:
Lift handset or press Speaker, press
MICM, ring back tone is heard.
Each press of MICM key sends tone bursts.
To answer
MICM key flashes, indicating an incoming
call. Ring tone may also be heard.
Press MICM.
Lift handset or press Speaker, LED lights solid green.
If called station is engaged in a non-intercom call, the station
may press MICM after placing original caller on hold (with Hold key).

DIAL INTERCOM

To initiate:
Lift handset or press Speaker key.
Press DICM key.
Dial desired intercom station number (0-9). Tone burst is sent.
(Press 1 to change to ring tone signal.
To answer
DICM LED flashes, indicating an incoming intercom call. Tone
burst or ring tone is heard.
Press DICM.
Lift handset or press Speaker. LCD shows solid green.
13

DIAL BY NAME USING SYSTEM SPEED DIALING

To initiate:
Press the SYS soft key.
Enter up to the first four characters of a name using the
keypad.
Press the UP or DOWN key to start the search.
The name and the number are shown on the LCD. If more than
one name matches the letters entered, scroll through the matches with the UP or DOWN soft key.
If no matches are founds, the first System Speed Dial buffer
will be displayed.
Press the Speaker key, or selecting a Line/Trunk key to dial
the selected number.

DIAL BY NAME USING STATION SPEED DIALING

To initiate:
Press the DIRECTORY key .
Enter up to the first four characters of a name using the
keypad.
Press the UP or DOWN key to start the search.
The name and the number are shown on the LCD. If more than
one name matches the letters entered, scroll through the matches with the UP or DOWN soft key.
If no matches are founds, the first System Speed Dial buffer
will be displayed.
Press the Speaker key, or selecting a Line/Trunk key to dial
the selected number.
Press HOLD to exit Directory mode if required.
14

TO SAVE A NAME & NUMBER TO STATION SPEED DIALING

To register name & number:
Press the DIRECTORY key
Press the UP or DOWN key to select buffer to be programmed
Press the FEATURE Key
Using the key pad enter the name
Press the FEATURE Key
Using the key pad enter the number
NOTE: When entering an outside number you must include the
Trunk Access Code (i.e., 9) followed by area code and number.

TO PLACE A CALL ON HOLD

Press Hold. Held line wink flashes.
NOTE: If held line appears on other
Dterm stations, the associated LED flashes red slowly.
To retrieve:
Lift handset or press Speaker.
Press held line. Use handset to converse.
NOTE: Any station with this line appearance can retrieve the
call.
If unanswered
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to
station that placed call on hold.
15
NOTE: Hold shows as a flashing green LED on your phone.
The same line on other phones shows as a flashing red LED.
Recall shows as a flashing green LED on your phone and
flashing red LED on other phones with the same line.

TO PLACE A CALL ON EXCLUSIVE HOLD

Press Hold twice. Line appearance
indicates interrupted wink.
NOTE: If held line appears on other Dterm stations, LED
remains steadily lit red.
To retrieve
Lift handset or press Speaker.
Press held line. Use handset to converse.
NOTE: Only Dterm that set Exclusive Hold option can retrieve
the call.
If unanswered
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to
station which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line.
NOTE: Exclusive Hold excludes any other phone from picking
up your held call. Exclusive Hold shows as a flashing green LED on your phone. The same line on other phones appears as a solid red LED.
16

TO TRANSFER A CALL

After conversing, ask party to hold.
Press Transfer key. Receive interrupted
dial tone.
Dial destination station's extension, hang
up or wait for answer.

CONFERENCE

With call in progress, ask party to hold.
Press Transfer, receive interrupted dial
tone.
Dial desired number.
After call is answered, press Conf. Conf LED lights.
Three-way conference is established.
If one party hangs up, other two remain connected. Conf LED
goes out.

TO ESTABLISH A BROKER CALL

While engaged in a call and wishing to consult a third party,
press Transfer. Caller is automatically placed on hold.
Dial desired party to consult.
Press Transfer to return to original caller. Third party is
automatically placed on hold.
Repeated depression of the Transfer button allows you to
alternate between calls.
NOTE: The display indicates connected station or trunk at any
given time.
17

CALL BACK (STATION)

Lift handset or press Speaker.
Dial desired station number and receive busy tone or ring back
tone.
Press Call Back or dial 2 and receive service set tone.
Restore handset.
When busy station becomes idle or the station that did not
answer initiates or answers a call or accesses a feature and then becomes idle, the setting station is alerted by ring and flashing LED.

TO ANSWER A CAMPED-ON CALL

While engaged in a call, receive the
camp-on indication (one short tone burst).
Answer LED flashes.
Press Answer. Call in progress is placed
on hold.
Connection to camped-on call is established.
Press Answer to return to original call. Camped-on call is
placed on hold.
Repeated depression of the Answer button allows you to
alternate between calls. Display indicates connected station or trunk at any given time.

TO SET CAMP-ON (TRANSFER METHOD)

With call in progress, ask party to hold. Depress Transfer
button, feature dial tone is heard.
Dial desired station number and receive busy tone.
Dial 4 and receive service set tone. Camp-on tone (2 tone
bursts) is sent to busy station.
Restore handset.
18

CAMP-ON (CALL WAITING METHOD)

Example: Station 2000 is in conversation with 2008. Station 2001 dials 2000, receives busy. Station 2001 can notify station 2000 that call is waiting.
To activate call waiting (Station 2001):
Station 2001 press Speaker. Receive dial
tone.
Dial 2000 and receive busy.
Press Transfer receive feature dial tone.
Dial Camp-on (call waiting) access code.
To answer call waiting (Station 2000):
Hear burst of tone. LCD display indicates CW and Answer
button flashes.
2000 presses Answer button and converses with station 2001.
NOTE: Station 2000 can alternate
between the two parties by pressing
Answer button.

CALL PARK (SYSTEM)

To Park a Call From Terminal With LCD:
While connected to a station or trunk,
press Transfer and dial the Call Park access code, or press Call Park key. Display shows HLD= (part location number nn=00-19).
19
To park a call from terminal without LCD:
While call in progress, press Transfer and dial the Call Park
access code, or press CALL PARK.
Dial Call Park location number (00-19) and receive service set tone. (If park location is busy, dial the next location number.) Restore handset.
To retrieve a parked call:
Dial Call Park local retrieval code and parked call location
number (00-19).
Station user is connected to parked call.

CALL PICKUP (GROUP)

When station within pickup group rings:
Lift handset.
Press CALL PICKUP or dial Call Pickup access code
(may be stored on-one-touch speed calling key).
Connection to calling party is established.

CALL PICKUP (DIRECT)

Lift handset.
Press Call Pickup Direct. Lift handset. Key
or dial Call Pickup Direct access code (may be stored on one-touch key).
Dial extension number to be picked up.
Connection to calling party is established.
20

OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE)

If outside line is busy
Press Speaker of lift handset dial
outgoing access code (e.g.9).
Receive Busy indication. Press Call Back
key. Call is placed in queue for next available Outside Line.
Replace handset.
When Outside Line is available, setting station is alerted by
ringing and flashing red LED.
Press Speaker or lift handset. Dial tone is heard. Dial desired
number. (No outgoing access code needed.)

TIMED QUEUING (OUTSIDE LINE ONLY)

Press Speaker, receive dial tone.
Dial Outside Line access code and desired number.
Receive busy tone or ring no answer from distant end.
Press Call Back key, LED flashes, leave speaker on.
The desired number is automatically redialed.
Pick up handset and converse.
NOTE: When station is in Timed Queue mode callers receive
busy indication.

EXECUTIVE OVERRIDE

If called station is busy:
Press OVERRIDE key and converse.
NOTE: Interrupted parties receive
warning tone.
21

LAST NUMBER REDIAL

To recall the last number dialed:
Press Redial. Receive special dial tone.
Press #. The number dialed will be
redialed and displayed.
NOTE: Each time the Redial key is pressed the numbers
dialed for the last five calls are displayed sequentially.

CID CALL BACK

To search, call back, or erase a Calling Number using soft-keys:
Lift the handset or press Speaker key.
Press MESSAGE key.
Press Search soft key to search for desired number.
Press CB soft key to call back desired number.
Press Erase soft key to erase desired number.
To search, call back, or erase a Calling Number without usingsoft-keys:
Lift the handset or press Speaker key.
Press MESSAGE key.
Dial 1 to search for desired number.
Dial 2 to call back desired number.
Dial 3 to erase desired number.
22

CALL FORWARDING-ALL CALLS

To Set:
Press Speaker. Receive dial tone.
Press FD-A or dial Call Forwarding
access code. Receive special dial tone.
Dial destination station or external telephone number. Receive
service set tone.
FWD LED lights (at your station if FD-A key was used).
Press Speaker. Call Forwarding for all calls is set.
To verify (with 16 or 32-button Dterm):
Press Speaker. Receive extension dial
tone.
Press FD-A or dial Call Forward-All
access code.
Display indicates the station number calls are forwarded to.
NOTE: If recipient station is a 16- or 32-button Dterm, LCD displays:
To cancel:
Press Speaker. Receive dial tone. Press
FD-A plus * or dial Call Forwarding cancel
code. Receive service set tone. LED goes out at your station (or the Dterm of the sub line station).
Press Speaker.
23

CALL FORWARDING BUSY

To set:
Press Speaker. Receive dial tone.
Press FD-B or dial Call Forwarding Busy
access code. Receive special dial tone.
Dial destination station or external telephone number. Receive
service set tone.
FD-B LED lights (at your station or at the Dterm of the sub line
station you are setting).
Press Speaker. Call Forwarding Busy is
set.
To verify (with Display Phone):):
Press Speaker. Receive dial tone.
Press FD-B or dial Call Forwarding Busy access code.
Display indicates the station number calls are forwarded to.
NOTE: If recipient station is a 16 or 32-button Dterm, LCD
displays:
To cancel:
Press Speaker. Receive dial tone.
Press FD-B plus * or dial Call Forwarding
Busy cancel code. Receive service set tone. LED goes out at your station.
Press Speaker. Call Forwarding is canceled.
24

CALL FORWARDING -NO ANSWER

To set:
Press Speaker. Receive dial tone.
Press FD-N or dial Call Forwarding No Answer access code.
Receive special dial tone.
Dial destination station or external telephone number. Receive
service set tone.
FD-N LED lights (at your station if FD-N key was used).
Press Speaker. Call Forwarding No Answer is set.
To verify:
Press Speaker. Receive extension dial
tone.
Press FD-N or dial Call Forwarding-No
Answer access code.
Display indicates destination number of call forward.
NOTE : Call Forwarding for Busy and No Answer may be
combined depending upon system programming.

CALL FORWARDING DESTINATION

To set:
Press Speaker. Receive dial tone.
Press FD-DS or dial Call Forwarding Destination access code.
Receive special dial tone.
Dial station number to be forwarded to this line. Wait for
service set tone.
25
To cancel:
Press Speaker. Receive dial tone.
Press FD-DC or dial Call Forwarding
Destination cancel code.
Dial station number to cancel.
Press Speaker. Call Forwarding Destination is canceled.

CALL FORWARDING-LOGOUT (Dterm IP only)

To Set:
Press Speaker. Receive dial tone.
Press FD-L or dial Call Forwarding Logout
access code. Receive special dial tone.
Dial destination station or external telephone number.
“Set OK” is displayed. Receive service set tone.
Press Speaker.
To cancel:
Press Speaker. Receive dial tone.
Press FD-L or dial Call Forwarding Logout
cancel code. Receive special dial tone.
Call forwarding destination is displayed.
Press *.
“Reset OK” is displayed. Receive service set tone.
Press Speaker.
26

TO SAVE AND REPEAT A NUMBER

To save
Press Speaker.
Dial desired telephone number.
Press S & R. Dialed number is now stored. S & R LED lights.
To repeat
Press Speaker.
Press S & R. D
term
automatically redials the programmed
number.
S & R automatically canceled. LED goes out.
NOTE: If saved number is busy or no answer is received, to
save it again, press S & R before hanging up.

INTERNAL ZONE PAGING WITH MEET-ME PAGE

This allows a system user to page over built-in speaker of D terminal within the assigned zone (or all zones D
term
Series i only).
term
Example: Station A can page Station B. When Station B dials answer
code, they are connected.
To page (Station A)
Lift Handset. Receive dial tone.
Dial Internal Paging access code for the
desired zone (or all zones D only) or press key assigned for desired zone (or all zones D
term
Series i
term
Series i only).
Page Station B.
Remain off hook.
27
To answer (Station B)
Station B dials Meet-Me answer code,
and they are immediately connected.
NOTE: Access to feature is based on data assignment.

BOSS/SECRETARY CALLING

Secretary
Lift handset, press boss' ringing line. Ask
calling party to hold.
Press boss' line again. Voice Call is automatically established.
Announce the call to the boss.
If boss accepts call
Secretary replaces handset.
Boss lifts handset, presses flashing line.
If boss refuses call
Secretary presses Transfer key to return to calling party.
NOTE: Access to feature is based on data assignment.

BOSS/SECRETARY OVERRIDE

Example: Station 2000 is boss, Station 2001 is
secretary. Boss is connected to 2003. Incoming call on Outside line connects to secretary, but is intended for boss.
28
Secretary
Lift handset to answer Outside line, ask
caller to hold.
Press Boss' line. Outside line is placed on
hold, Boss hears burst of tone and Boss'
Answer key flashes.
Boss
Hears burst of tone, Answer key flashes. LCD display
indicates:
Option 1
Boss presses Answer and converses with secretary. Outside
line is placed on hold.
Secretary hangs up. Boss is connected to Outside line.
Boss can alternate between the two parties by pressing
Answer.
Option 2
Boss does not respond to burst of tone, secretary presses
Transfer key.
Secretary is connected to Outside line.
Option 3
Boss presses Answer and converses with Secretary. Outside
line is placed on hold.
Secretary is return to Outside line.
29

DO NOT DISTURB

To set
Press Speaker Receive dial tone.
Press DND or dial DND access code. LED lights.
To cancel
Press Speaker Receive dial tone.
Press DND. LED goes out.

TIMED REMINDER

Example: Station 2000 wants to be reminded of a 9:00 a.m. meeting.
To set
Press Speaker.
Press Timed Reminder key or dial Timed
Reminder access code.
Dial the desired reminder time in military
format, receive set tone.
At 9:00 a.m. on the same day you will receive a reminder call. Upon answering you will hear music source if available.
To cancel
Press Speaker. Receive dial tone.
Press Timed Reminder key and # or dial Timed Reminder
access code.
Receive set tone.
Press Speaker key.
30

PRIVACY RELEASE

Example: D
term
D
Station A to enter the call in progress.
Station 2000, while engaged in conversation, presses Conf
term
Station B is engaged in a conversation, and allows
key. Conf key flashes.
Station 2001 lifts handset or presses Speaker.
Station 2001 presses the line appearance of Station 2000.
A three-way conference is established.

RETURN MESSAGE SCHEDULE

NOTE: With Display D
term
Allows station user to register a return schedule when leaving the office and have the schedule display on the calling D
term
LCD.
To set
Station Speaker. Receive dial tone.
Dial Return Schedule access code.
Dial the number corresponding to desired message.
Dial Message
0 IN:BACK HH:MM
1 OUT:BACK HH:MM
2 AWAY:BACK MM:DD
3 VACATION MM:DD
If 0 or 1: dial desired military time.
If 2 or 3: dial month and day.
Example: June 24=0624.
Receive dial tone.
Press Speaker.
31
To cancel
Press Speaker. Receive dial tone.
Dial Return Message schedule cancel code.
Receive set tone.
Press Speaker.
NOTE : Access to feature is based on data assignment.

MESSAGE KEY

To search, call back, or erase a Message using soft-keys:
Lift the handset or press Speaker key. Receive dial tone.
Press MESSAGE key, display shows:
[MESSAGE XXXX 15:40], XXXX=Extension Number.
Press 1 or Search soft key to scroll through messages if more
than 1.
Press 2 or CB soft key to call the desired number.
Press 3 or Erase soft key to erase desired number.
Replace handset or press Speaker key.
32

NAME DISPLAY

NOTE: Display D
term
A name with up to 8 characters can be entered to display the name on other D
Press Speaker
term
telephones when making a call.
Receive dial tone.
Dial the Name
Assignment access code and receive special dial tone.
Using the keypad,
depress the key with the desired letter to display the first letter on the key. The display will indicate the numerical designation. Subsequent depressions will advance through the letters on that key. The following TABLE can be used as a guide to indicate the key and the number of depressions required to display numbers, letters, spaces and periods.
When the desired letter is displayed, depression of the
Transfer key will change the letter to a lower case letter
(default is upper case). Depress the Hold key to enter that letter and advance to the next entry.
Repeat the previous two steps until the desired name is
displayed and entered.
Press Speaker.
For example, to enter "Paul":
33

Index

A
Account Code..........................................................11
Answering a Camped-on Call .................................18
Answering a Message.............................................32
Answering a Voice Call Hands Free .......................12
Authorization Code.................................................. 12
Automatic Intercom .................................................12
B
Boss/Secretary Calling............................................28
Boss/Secretary Override......................................... 28
Broker Call, Establishing.........................................17
C
Call Back ................................................................. 18
Call Forwarding – All Calls...................................... 23
Call Forwarding – Busy Line ................................... 24
Call Forwarding – No Answer .................................25
Call Forwarding – Destination................................. 25
Call Park..................................................................19
Call Pick-up (Direct) ................................................20
Call Pick-up (Group)................................................ 20
Call Transfer............................................................17
Call Waiting – Originating........................................ 19
Camped-on Call, Answering ...................................18
Conference..............................................................17
D
Dial Intercom ........................................................... 13
Do Not Disturb.........................................................30
34
E
Establishing a Broker Call....................................... 17
Exclusive Hold......................................................... 16
Executive Override.................................................. 20
Exit ..........................................................................5
F
Forced Account Code ............................................. 11
Function Keys and Lamps ...................................... 1
H
Headset Key............................................................ 4
Help......................................................................... 4
Hold......................................................................... 1
I
Internal Call Origination .......................................... 9
L
Last Number Redial ................................................22
Logged Out IP Station – Call Destination ............... 26
Login/Logout (IP Enabled D
M
Manual Intercom .....................................................13
Meet-me Paging...................................................... 27
Message Key ..........................................................32
Microphone Key...................................................... 8
term
Only)..................... 7
,
,
8
15
N
Name Display.......................................................... 33
Number Save and Repeat.......................................27
O
Off-hook Trunk Queuing.......................................... 49
Originating a Call Using Speed Calling
(Individual/Group).................................................... 11
Originating a Call Using Speed Calling
(One-touch Buttons)................................................ 10
Originating an Internal Call...................................... 9
Originating an Outside Call ..................................... 9
Originating a Voice Call........................................... 12
Outside Line Appearance........................................9
P
Placing a Call on Exclusive Hold.............................16
Placing a Call on Hold.............................................15
Privacy Release ......................................................31
R
Return Message Schedule...................................... 31
S
Saving and Repeating a Number............................ 27
Speed Calling – System.......................................... 14
Speed Calling Call Origination
(Individual/Group) ................................................... 11
Speed Calling Call Origination
(One-touch Buttons)................................................ 10
T
Terminal Setup with the Feature Key ..................... 8
Timed Reminder...................................................... 30
Transfer a Call......................................................... 17
V
Voice Call................................................................ 12
Voice Call Hands Free, Answering ......................... 12
35

LCD Indication

15:39 DDD X
Time elapsed, trunk type and number for outside call Time elapsed for parked call
XXX DDD X
Parked call retrieved from a remote station, showing the number of the station that parked the call
C
CALLBACK XXXX
Call Back is activated, showing called or calling num­ber
CALLBACK SET XXXX
Call Back set for busy called station
CALLPARK SET X
Incoming call is parked
CAMP ON DDD X
Camped on call placed on hold
CONF
Three-party conference established Conference for Executive Override Conference for Privacy Release
C WAIT XXXX or C WAIT SET XXXX
Call Waiting tone sent to or received at busy station show in called or calling number Call received on boss’ station from secretary’s station
D
DND SET/CANCEL
Do Not Disturb set or cancelled
Direct Dial Pad ON/OFF
Dynamic Dial Pad status
E
E-HOLD XXXX
Station placed on Exclusive Hold
F
FORWARD XXXX
Station displays forwarding destination Call Forwarding – All Calls Call Forwarding – Busy Line Call Forwarding – Don’t Answer Logged Out IP Station – Call Destination
FORWARD SET/CANCEL
Call Forwarding set or cancelled Call Forwarding – All Calls Call Forwarding – Busy Line Call Forwarding – Don’t Answer Logged Out IP Station – Call Destination
H
HANDS FREE ON/OFF
Hands free status
36
LCD Indication (continued)
HOLD XXXX
Station placed on hold
I
ICM X
Intercom call with called or calling party number Automatic Intercom Manual Intercom Dial Intercom Boss Secretary Transfer
INDICATOR O/OFF
Indicator Lamp status
L
LNR[*]/SPD[_]-n
Prompt for last number called or Speed Calling number Stack Dial
Login
The IP Enabled D user enters “Login Code” and “Password”.
Logout
Press preassigned Logout button to logout.
term
becomes operational when the
M
MSG XXXX HH:MMPM
Message waiting (calling station and time of mes­sage)
MESSAGE BUSY
Called station message memory Busy – cannot store addition messages
MESSAGE CANCEL
Message erased
MESSAGE REST
Called Station message receipt restricted – not equipped to receive messages
MESSAGE SET XXXX
Message indication left and busy called station
MW SET/CANCEL
Message Waiting set or cancelled on boss’ station from secretary’s station
O
OG-Q SET
Outgoing Trunk Queue – call placed in queue for next available outgoing trunk
37
LCD Indication (continued)
OVERRIDE X
Overriding intercom call through bridging Automatic Intercom Dial Intercom Manual Intercom
OVERRIDE XXXX
Executive Override
P
PICK UP XXXX X
Call Pickup of station within group showing called and calling stations
PAGI N G X or PAGING DDD X
Ready to page station, page waiting or page call con­nection
P-RLS SET
Privacy Release set
P-RLS ?
Prompt requesting privacy release for incoming call
PRIVACY SET/CANCEL
Privacy set or cancelled
S
SPEED SET
Speed Calling number saved in memory
T
TRANSFER
Ready to transfer a call
TRANSFER XXXX
Transferred station or trunk number Page Call Transfer
TRANSFER XXXX X
Transferring station number
TRANSFER 3
Transferring page call to another station
T/R VOL. SMALL/LARGE
Transmission Receiving Volume status
V
VOICE XXXX
Voice Call showing called or calling station number
R
RCV VOL. SMALL/LARGE
Receiver Volume status
RINGER TONE X
Ready for Ringer tone selection
38
VOICE BUSY/REST
Voice Call station called is busy or restricted
W
WAIT P-RLS?
Prompt when requesting privacy release at another station
The material contained herein is subject to change without prior notice at the sole
discretion of NEC Business Solutions Ltd.
Stock #: 4392813 Copyright ©2004 NEC Business Solutions Ltd Issue 3 D
ocument No. AD-29000801
October 2004 Doc ID: NEC-7596
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