Nec NEAX 2000 IPS User Guide

Dterm

Series i

USER GUIDE

/ Dterm

WARNING

LIABILITY DISCLAIMER

NEC Business Solutions Ltd. reserves the right to change the specifications, functions, or features, at any time, without notice.

NEC Business Solutions Ltd. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Business Solutions Ltd. and shall not be reproduced without prior written approval from NEC Business Solutions Ltd.

NEC Business Solutions Ltd.

Printed in Australia

The earpiece of this instrument can magnetically attract objects, and thus could cause ear injuries.

KEYS AND LAMPS.............................................................................1

LOGOUT OPERATION (Dterm IP only)..............................................7

TERMINAL SETUP WITH THE FEATURE KEY.................................8

TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY....9

TO ORIGINATE AN INTERNAL CALL................................................9

OUTSIDE LINE APPEARANCE .........................................................9

TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS..............10

AUTOMATIC IDLE RETURN............................................................10

TO ORIGINATE A CALL USING SPEED CALLING

(INDIVIDUAL/GROUP) .....................................................................11

ACCOUNT CODE............................................................................. 11

FORCED ACCOUNT CODE.............................................................11

AUTHORIZATION CODE .................................................................12

ORIGINATING A VOICE CALL......................................................... 12

TO ANSWER A VOICE CALL HANDS FREE...................................12

AUTOMATIC INTERCOM.................................................................12

MANUAL INTERCOM.......................................................................13

DIAL INTERCOM..............................................................................13

DIAL BY NAME USING SYSTEM SPEED DIALING ........................14

DIAL BY NAME USING STATION SPEED DIALING........................14

TO SAVE A NAME & NUMBER TO STATION SPEED DIALING..... 15

TO PLACE A CALL ON HOLD .........................................................15

TO PLACE A CALL ON EXCLUSIVE HOLD ....................................16

TO TRANSFER A CALL ...................................................................17

CONFERENCE................................................................................. 17

TO ESTABLISH A BROKER CALL................................................... 17

CALL BACK (STATION) ...................................................................18

TO ANSWER A CAMPED-ON CALL ................................................ 18

TO SET CAMP-ON (TRANSFER METHOD)....................................18

CAMP-ON (CALL WAITING METHOD)............................................19

CALL PARK (SYSTEM) ....................................................................19

CALL PICKUP (GROUP) ..................................................................20

CALL PICKUP (DIRECT)..................................................................20

OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE).......21

TIMED QUEUING (OUTSIDE LINE ONLY) ......................................21

EXECUTIVE OVERRIDE..................................................................21

LAST NUMBER REDIAL ..................................................................22

CID CALL BACK...............................................................................22

CALL FORWARDING-ALL CALLS ...................................................23

CALL FORWARDING BUSY ............................................................24

CALL FORWARDING -NO ANSWER...............................................25

CALL FORWARDING DESTINATION ............................................. 25

CALL FORWARDING-LOGOUT (Dterm IP only)..............................26

TO SAVE AND REPEAT A NUMBER...............................................27

INTERNAL ZONE PAGING WITH MEET-ME PAGE........................27

BOSS/SECRETARY CALLING.........................................................28

BOSS/SECRETARY OVERRIDE .....................................................28

DO NOT DISTURB ...........................................................................30

TIMED REMINDER...........................................................................30

PRIVACY RELEASE.........................................................................31

RETURN MESSAGE SCHEDULE....................................................31

MESSAGE KEY................................................................................32

NAME DISPLAY ...............................................................................33

ace Layout

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2DT

(2-LINE NON DISPLAY)

Call Indicator Lamp

Programmable Keys

GHI

PQRS

Hold

ABC

JKL

TUV

DEF

MNO

WXYZ

Mic

Transfer

Feature

Recall

Conf

Dedicated Function Key

Redial

Answer

Speaker

Microphone

Speaker

iii

term

)

4D IP

(4-LINE WITH DISPLAY)

term

Call Indicator Lamp

LCD (Liquid Crystal Display

Exit

GHI

PQRS

Hold

ABC

JKL

TUV

Help

Feature

DEF

Recall

MNO

WXYZ

Mic

Transfer

Conf

Redial

Answer

Speaker

Lift

Dedicated Function Keys

Soft Keys

Programmable Keys

Microphone

Speaker

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8D and D

term

8D IP

(8-LINE WITH DISPLAY)

Call Indicator Lamp

LCD (Liquid Crystal Displa

GHI

PQRS

Hold

Exit

Help

Soft Keys

Programmable Keys

ABC

JKL

TUV

OPER

WXYZ

Transfer

DEF

MNO

Recall

Conf

Redial

Answer

Speaker

Feature

Mic

Directory

Message

Dedicated Function Keys

Microphone

Speaker

term

16D and D

term

(16-LINE WITH DISPLAY)

16D IP

Call Indicator Lamp

LCD (Liquid Crystal Displa

GHI

PQRS

Hold

Exit

Help

Soft Keys

Programmable Keys

ABC

JKL

TUV

OPER

DEF

MNO

WXYZ

Transfer

Recall

Conf

Redial

Answer

Speaker

Feature

Directory

Mic

Message

Dedicated Function Keys

Microphone

Speaker

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32D and D

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(32-LINE WITH DISPLAY)

32D IP

Exit

ABC

GHI

JKL

PQRS

TUV

OPER

Hold

Transfer

WXYZ

1 Call Indicator Lamp

Lamp at top corner of D

term

Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.

2 LCD (Note 1)

LCD (Liquid Crystal Display) provides D

Help

DEF

MNO

Recall

Conf

Redial

Answer

Speaker

Feature

Mic

Directory

Message

information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability.

3Exit

The user can exit from the Help key mode by pressing this key.

4Soft Keys

Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.

5Help

Explanations of the Soft Keys can be called up on the LCD by pressing this key.

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activity

vii

6 Programmable Keys

[Programmable by telephone system administrator (Flexible Line/Feature Keys)]

• Station line access

• Trunk line access

• Feature access [Programmable by user (Flexible Line/One-Touch Speed Dial)]

• Station line access

• Trunk line access

• Feature access

<One-Touch Speed Dial> (Note 2)

• Any feature can be assigned.

• Direct station selection

• Station speed dial

7 Recall

Press key to terminate established call and returns to the internal dial tone.

8Feature

Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

9 Directory (Note 3)

Press key to activate speed calling - system feature. * Not equipped on D

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4D IP.

10 Message (Note 3)

Press key to access the voice mail system. * Not equipped on D

term

4D IP.

11 Mic

Press key to respond hands free. LED on this key lights during speakerphone operation.

12 Conf

Press key to establish a three-way conversation. LED on key lights when key is active.

13 Redial (Last Number Call/Speed Calling)

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the or # (Note 4) key to activate dialing.

14 Microphone

Built-in microphone is used for hands free operation with speakerphone.

15 Up/Down

(

DOWN UP)

Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

• LCD Contrast: Press ( ) or ( ) key while idle.

• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.

• Ringer Volume: Press ( ) or ( ) key during ringing.

16 Answer

When LED on this key is lit, press key to answer a waiting call.

17 Speaker

Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. * All standard IP versions include support for full duplex handsfree mode. All TDM and IP enabled versions are half duplex handsfree mode.

18 Transfer

Allows the station user to transfer established calls to another station, without attendant assistance.

19 Hold

Press key to place an internal or external call on hold.

viii

term

20 D

IP Adapter

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IP adapter can be attached to D

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8D/16D/32D terminals. It supports the same telephony service as the original D

Note 1: Not applicable for D Note 2: Not applicable for D Note 3: Not available for D

mode , D

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75/D

term

terminal.

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8/8D/16D.

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65/D

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Series E mode.

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(These keys must be enabled in system programming and must be used with the correct Firmware.) D ica D

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Series III/D

65/D

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Series E: North Amer-

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75: Australia, Asia, Latin

America, Middle East, Russia

Note 4: A-law Countries [Australia, Russia, Latin

America, UK, Middle near East, other Asian nations]: # µ-law Countries [North America, Japan, Hong Kong, Taiwan]:

Series i

Series III

1 2

term

16LD and D

term

16LD IP

(16-LINE WITH MULTI-DISPLAY)

Exit

ABC

GHI

JKL

PQRS

TUV

OPER

Transfer

Hold

18 17

1 Call Indicator Lamp

Lamp at top corner of D

term

Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.

2 LCD (Note 1)

LCD (Liquid Crystal Display) provides D

term

activity

information plus data, time and Soft Key Operation.

term

Series i

Help

Recall

Conf

Redial

Answer

Speaker

Feature

Mic

Directory

Message

DEF

MNO

WXYZ

5 6

7 8 9

1 1

The LCD has 24-character, 3-line capability.

3Exit

The user can exit from the Help key mode by pressing this key.

4Soft Keys

Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.

5Help

Explanations of the Soft Keys can be called up on the LCD display by pressing this key.

6 Programmable Keys

[Programmable by telephone system administrator (Flexible Line/Feature Keys)]

• Station line access

• Trunk line access

• Feature access

[Programmable by user (Flexible Line)]

• Station line access

• Trunk line access

• Feature access

7 Recall

Press key to terminate established call and returns to the internal dial tone.

8Feature

Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

9 Directory (Note 3)

Press key to activate speed calling - system feature. * Not equipped on D

term

4D IP.

10 Message (Note 3)

Press key to access the voice mail system. * Not equipped on D

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4D IP.

11 Mic

Press key to respond hands free. LED on this key lights during speakerphone operation.

12 Conf

Press key to establish a three-way conversation. LED on key lights when key is active.

13 Redial (Last Number Call/Speed Calling)

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed.

Press the or # (Note 4) key to activate dialing.

14 Microphone

Built-in microphone is used for hands free operation with speakerphone.

15 Up/Down

(

DOWN UP)

Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

• LCD Contrast: Press ( ) or ( ) key while idle.

• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.

• Ringer Volume: Press ( ) or ( ) key during ringing.

16 Answer

When LED on this key is lit, press key to answer a waiting call.

17 Speaker

Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.

18 Transfer

Allows the station user to transfer established calls to another station, without attendant assistance.

19 Hold

Press key to place an internal or external call on hold.

20 Speakerphone

Controls the built in speaker which can be used for handsfree dialing/monitoring LED on speaker key lights when active. * All standard IP version include support for fill duplex handsfree. All TDM and IP enabled versions are half duplex handsfree.

21 16LD Display Default status of display.

Exit

Help

S0P6D

indicate the icon area. For more detailed

escription, please refer to the next page.

Key No. Display Feature Name

1 PICK Call Pick-up 2 FDN Call Forwarding - Don't Answer 3 FDA Call Forwarding - All Calls 4 E-OVR Executive Override 5 VOICE Voice Call 6 MSG-R Message Reminder 7 S&R Save and Repeat a Number 8 LAST# Last Number Redial

9 78906 Prime Line 10 SPD Speed Dialing 11 SPD Speed Dialing 12 SPD Speed Dialing 13 SPD Speed Dialing 14 SPD Speed Dialing 15 SPD Speed Dialing 16 S-SPD Speed Calling - System

Note: - The contents of display can be changed by System

Data.

- Maximum of 8 characters per button.

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- D

16LD phone may not be available in all

feature packages.

xii

Detailed Descriptions of User’s status and Icon:

’s St

atu

• Idle

• Call Hold (Individual Hold/Individual Hold on Call Park Group)

• Call Hold (Other Party Hold/Other Party Hold on Call Park Group)

• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/ Individual Hold on Call Park Group)

• Recall (Other Party Hold/Other Party Hold on Call Park Group)

• Incoming Call

con

No Icon -

lashing

Blink

ote

tter

• Exclusive Call Hold

• During Conversation (Individual Use)

• Call Transfer

• Conference

• During Conversation (Other Party Use)

• Active Feature (Under a setting of feature key like a “Call Forwarding”)

ote

The icon will blink per one second cycle.

Blink

ote

Steady Lit

xiii

Rear View

term

4D IP

Network Specification

Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.

xiv

term

8D IP, 16D IP, 16LD IP, 32D IP

PC(X)

Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal.

Network Specification

Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Peer only Media type : Auto sensing and manual selection supported.

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4D IP

Adjustable Removable Base

Quick Disconnect Button

xvi

+ 41 hidden pages

Nec NEAX 2000 IPS User Guide

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