NEC Hotel Feature Programming User Guide

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NDA-24304

ISSUE 1

STOCK # 200798

Hotel Feature Programming Manual

OCTOBER, 2000

NEC America, Inc.

The informationcontained in this document is specific to D

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Series E only.

Throughout this document, references to “Console” or “Attendant Console” imply a Hotel Console. Most features described in this manual require a Hotel Console. However, somefeatures(includingA-57, A-73,I-23, P-34, and V-16) can also be performed using a Business Console.

Minimum firmware may be required. Contact NEC Engineering for additional information.

NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice.

NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc.

NEAX

and D

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are registered trademarks of NEC Corporation.

NEC America, Inc.

Printed in the U.S.A

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Revision Sheet 4/4

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ISSUE 1

OCTOBER, 2000

NEAX2400 IPX

Hotel Feature Programming Manual

Feature List

Page

Introduction.............................................................. 1

NumberingPlan .......................................................... 3

DescriptionofServiceFeatures.............................................. 13

A-10 AutomaticWake-Up............................................... 15

A-10D Automatic Wake-Up D

A-15 AnnouncementService ............................................ 38

A-25 Attendant Console With Hotel Functions ............................... 40

A-26 AuditReports .................................................... 49

A-48 AutomaticMessageWaitingLampOff................................. 52

A-57 AlertService..................................................... 54

A-58 Automatic Wake-up - Hotel Attendant . ................................ 57

A-73 AutomaticMultipleAttendantRecall .................................. 60

A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash ................. 62

A-75 AutomatedGuestStationVoiceMailRetrieval .......................... 64

B-26 Busy Status - Hotel Attendant . . . .................................... 66

C-19 CalendarDisplay ................................................. 69

C-23 Check-In/Checkout................................................ 70

C-32 Calling Station Number Display . . .................................... 72

C-71 Called Number Display - Hotel Attendant Console . ...................... 74

C-72 ConnectingRoomService .......................................... 77

C-147 CallInformationDisplay............................................ 81

D-11 DoNotDisturb ................................................... 83

D-11D Do Not Disturb - D

D-15 Day/NightClassofService ......................................... 94

D-23 DirectPageConnection............................................ 97

D-24 DirectPaging .................................................... 100

D-25 DirectServiceSet/Reset ........................................... 101

D-26 DirectStationSelection ............................................ 103

D-88 DirectoryAssistanceInterface ....................................... 104

D-89 DirectSelection-Outside .......................................... 106

D-105D D

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WithHotelFunction .......................................... 107

D-107 DirectDataEntry-Station .......................................... 111

D-150 DoubleSuiteRoom ............................................... 112

D-151 DD/MWLampControl ............................................. 116

E-21 Emergency Call Monitor - Attendant . . ................................ 117

G-1 Guest/AdministrativeService........................................ 121

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.......................................... 26

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............................................. 89

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page i

Feature List (Continued)

Page

G-4 GroupServiceThroughPMS........................................ 123

G-5 GuestNameDisplayThroughPMS................................... 127

G-6D Guest Name Display - D G-7D Guest Information Display - D

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......................................... 128

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.................................... 135

G-8 Guest Information Display - Hotel Attendant Console . . . .................. 138

G-9 GuestInformationDisplay-PMSTerminal ............................. 141

G-11 Guest Room Calling - Hotel Attendant . ................................ 144

G-21 GroupRestriction................................................. 147

G-24 Guest Station - D

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.............................................. 154

H-8 House Phone/Hot Line ............................................. 156

H-22 HotelFeatureTransparencyOverCCIS ............................... 157

I-23 Inter-PositionTransfer2............................................ 163

L-27 Language Service . . .............................................. 164

M-6 MessageWaiting ................................................. 169

M-22 MaidStatus ..................................................... 172

M-51 Manual Switching Of C.O. Incoming Call Destination . . . .................. 178

M-68 MaidStatus-Answerback .......................................... 179

O-6 Off-hookAlarm................................................... 182

O-9 OvertimeCall .................................................... 186

P-8 PrinterControl-HotelAttendantConsole .............................. 187

P-27 PMSInterface-BISYNC ........................................... 193

P-29 PMSInterface ................................................... 196

P-34 PagingConsole .................................................. 203

R-9 RoomCutoff..................................................... 206

R-10 RoomStatus .................................................... 209

R-17 RoomNumbering................................................. 212

S-17 SplitAccesstoOutgoing ........................................... 214

S-32 Screening....................................................... 216

S-49 ServiceCallRouting............................................... 218

S-74 SecretarialService-GuestStation ................................... 219

S-75 SuiteRoomService ............................................... 222

S-128 2ndWake-upCall-SameGuestStation............................... 227

T-13 TollTerminalAccess .............................................. 231

T-21 TimingStart ..................................................... 232

V-16 VoiceMailServiceViaMessageCenterInterface(MCI)................... 235

W-2 Wake-up Announcement - Headstart . . ................................ 237

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NEAX2400IPX HotelFeatureProgramming Manual

List of Figures

Page

Figure1 KeyAllocationsofDeskConsole................................... 41

Figure 2 Display Area of Attendant Console and Desk Console .................. 74

Figure 3 Console Lamps Used for Connecting Suites.......................... 78

Figure 4 Key Pattern on the Attendant Console . . . ........................... 101

Figure5 KeyPatternontheDeskConsole.................................. 101

Figure 6 Example of 16-Button D

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onaFrontDeskConsole.................. 108

Figure 7 Example of Single/Double Suite Room . . . ........................... 112

Figure 8 LCD Display on Special Administration Station D

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................... 128

Figure 9 DSS Key/Station Correspondence and Lamp Indications. . . ............. 144

Figure 10 Example of Display for Call Origination - from Attendant

ConsoleandDeskConsole....................................... 157

Figure 11 Example of Display for Call Origination from D

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..................... 157

Figure 12 Call Termination on Attendant Console, Desk Console,

and Special Administration D

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................................... 158

Figure 13 Example of Service Feature Setting - Attendant Console

andDeskConsole.............................................. 158

Figure 14 Check-In/Checkout Keys Replaced by Secretary Service

Set/Reset(SCS,SCR)........................................... 221

Figure 15 DSS B usy Lamps on Attendant Console and Desk Console. ............. 223

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page iii

List of Tables

Page

Table1 DialAccessNumbersforAdministrationStation....................... 3

Table2 DialAccessNumbersforGuestStation ............................. 3

Table3 SpecialServiceAccessNumbers.................................. 4

Table4 TrunkAccessNumbers.......................................... 5

Table5 DialAccessNumberingPlanforAdministrationStation................. 6

Table6 DialAccessNumberingPlanforGuestStation........................ 7

Table 7 Key Arrangement for Hotel Attendant Console . . ...................... 48

Table8 AuditReport................................................... 49

Table 9 Standard Service Abbreviations on D

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............................ 109

Table10 AvailableHospitalityServiceOverCCIS............................. 159

Table11 TextExplanations.............................................. 199

Page iv NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

NEAX2400 IPX Hotel Features

LEGEND

X – Available — – Not Applicable N – Not Available → – Feature carried over to next software series

Index Feature Description

A-10 Automatic Wake-Up

A-10D Automatic Wake-Up D

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A-15 Announcement Service A-25 Attendant Console With Hotel Functions A-26 Audit Reports

Non-

Network

XX XX X X XX

FCCS

—

A-48 Automatic Message Waiting Lamp Off XX A-57 Alert Service A-58 Automatic Wake-up - Hotel Attendant A-73 Automatic Multiple Attendant Recall A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash A-75 Automated Guest Station Voice Mail Retrieval

X XX X X X —

—

B-26 Busy Status - Hotel Attendant C-19 Calendar Display C-23 Check-In/Checkout C-32 Calling Station Number Display C-71 Called Number Display - Hotel Attendant Console

XX X XX XX XX

C-72 Connecting Room Service X N

C-147 Call Information Display

D-11 Do Not Disturb

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D-11D

Do Not Disturb - D

Note: Different from Business Feature.

X N XX

D-15 Day/Night Class of Service X N D-23 Direct Page Connection D-24 Direct Paging D-25 Direct Service Set/Reset D-26 Direct Station Selection D-88 Directory Assistance Inter face D-89 Direct Selection - Outside

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D-105D D

With Hotel Function XX

D-107 Direct Data Entry - Station

X — X XX X X X —

—

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page v

NEAX2400 IP X Hotel Features (Continued)

LEGEND

X – Availab le — – Not Applicable N – Not Available → – Feature carried over to next software series

Index Feature Description

D-150 Double Suite Room D-151 DD/MW Lamp Control

E-21 Emergency Call Monitor - Attendant

G-1 Guest/Administrative Service G-4 Group Service Through PMS

Non-

Network

X XX X XX XX

FCCS

G-5 Guest Name Display Through PMS XX G-6D Guest Name Display - D G-7D Guest Information Display - D

G-8 Guest Information Display - Hotel Attendant Console

G-9 Guest Information Display - PMS Terminal

G-11 Guest Room Calling - Hotel Attendant

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XX X X X XX

N N N

G-21 Group Restriction X N G-24 Guest Station - D

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H-8 House Phone/Hot Line

H-22 Hotel Feature Transparency Over CCIS

I-23 Inter-Position Transfer 2

L-27 Language Service

XX X X X XX

— —

M-6 Message Waiting XX M-22 Maid Status XX M-51 M anual Switching Of C.O. Incoming C all Destination M-68 M aid S tatus - Answerback

O-6 Off-hook Alarm O-9 Overtime Call

X X XX XX

N N

P-8 Printer Control - Hotel Attendant Console XX P-27 PMS Interface - BISYNC XX P-29 PMS Interface P-34 P aging Console

R-9 Room Cutoff

R-10 Room Status

XX X XX XX

—

R-17 Room N umbering X —

S-17 S plit Access to Outgoing

NEAX2400IPX HotelFeatureProgramming Manual

Page vi NDA-24304, Issue 1

NEAX2400 IP X Hotel Features (Continued)

LEGEND

X – Availab le — – Not Applicable N – Not Available → – Feature carried over to next software series

Index Feature Description

S-32 Screening S-49 S ervice Call Routing S-74 Secretarial Service - Guest Station S-75 S uite Room Service

S-128 2nd Wake-up Call - Same Guest S tation

Non-

Network

X XX X X XX

FCCS

N N

T-13 Toll Terminal Access XX T-21 Timing Start XX

V-16 Voice Mail Service Via Message Center Interface (MCI)

W-2 Wake-up Announcement - Headstart

XX X

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page vii

This page is for your notes.

Page viii NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Introduction

General Description

This manual explains the Office Data Design of the Hotel System, the Numbering Plan and a description of Service features.

How to Follow the Manual

This manual is organized as follows:

• Numbering Plan This section explains the numbering plan in the hotel system.

• Description of Service Features This section explains how to use the hotel service features.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 1

This page is for your notes.

Page 2 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Numbering Plan

Access Codes for various service features are determined according to the Dial Access Num bering Plan. This chapter explains the Numbering Plan, and commands related to the Numbering Plan in the Hotel System.

Three types of Dial Access Numbers

• Station Access Numbers

• SpecialService Access Numbers

• Trunk Access Numbers

Basic Knowledge of Dial Access Numbers

This section explains the procedure for determining these Dial Access numbers and precautions.

1. A Dial Access Number consists of an Access Level and a Number of Digits as shown below:

Number of Digits (maximum 6 digits)

ABCDEFDial Access Number:

Access Level (0 through 9, *, #)

2. For Hotel Systems, the service to be performed is determined according to the specific Dial Access

Number.

3. The Hotel System can have two Num bering Plan Development tables; one is for Administration stations

and the other for Guest stations. Therefore, the D ial Access Number for Administration stations and the Dial Access Number for Guest stations can be provided independently. For example:

• Dial Access Numbers for Administration Station

Table 1 Dial Access Numbers for Administration Station

DIAL ACCESS NUMBER ACCESS TO

“0” Split Access To Outgoing (Operator Call) “10” Speed Calling - System “12” Call Hold

“2XXXX” Guest Station (4 or 5 digits) of Main Building “3XXXX” Guest Station (4 or 5 digits) of Annex

“4XXX” Administration Station (4 digits) “5XXX” Special Administration (4 digits)

“8X” 2-Digits Trunk

“9” C.O. Trunk

“6” and “7” Vacant Level

• Dial Access Numbers for Guest Station

Table 2 Dial Access Numbers for Guest Station

DIAL ACCESS NUMBER ACCESS TO

“0” Split Access To Outgoing (Special Administration Station (STN 5000) Call

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

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Numbering Plan

Table 2 Dial Access Numbers for Guest Station (Continued)

DIAL ACCESS NUMBER ACCESS TO

“13” Automatic Wake Up; Set “14” Automatic Wake Up; Cancel

“2XXXX” Guest Station (4 or 5 digits) of Main Building “3XXXX” Guest Station (4 or 5 digits) of Annex

“7” Floor Service

“9” C.O. Trunk

“4”, “5”, “6”, and “8” Vacant Level

Note: For the Access Level (1st digit of the Dial Access numbers) different numbers are assigned for Station

Access numbers, Special Service Access numbers, and Trunk Access numbers.

Station Access Numbers

1. One through six-digit station numbers are supported.

2. The NEAX2400 IPX can provide Timing Start Service. The Timing Start Service allows single-digit and multi-digit stations to use the same Access levels. For example:

2101: Guest Station Num ber of No. 1 Room on the 1st floor of the main building. 21001: Guest Station Number of No. 1 Room on the 10th floor of the main building. 3101: Guest Station Num ber of No. 1 Room on the 1st floor of the annex. 31001: Guest Station Number of No. 1 Room on the 10th floor of the annex.

3. The same station number cannot be assigned twicewithin the same NEAX2400 IPX, even if it is assigned to different tenants or to an Administration Station and a Guest Station.

Special Service Access N umbers

1. SpecialService Accessnumbers of one through six digits can be assigned for each Access Level. Usually, one through three digits are used.

2. The Hotel System can provide the Same Number Access (Split Access To Outgoing) service. The Same Number Access service can provide both Administration and Guest stations with the different service featureby the samenumber. It c an also providethe same ora differentservice featureby the same number according to Tenant Class, Route Restriction Class (RSC) and Service Feature Class (SFC) concerned.

Table 3 Special Service Access Numbers

DIAL

CODE

SERVICE FEATURE FO R

ADMINISTRATION STATION

SERVICE FEATURE FO R

GUEST STATION

“0” Operator Call Special Administration Station Call

3. The Hotel System can provide the Floor Service. The Floor Service is a service to call the Room Service station on each floor by the same Access code. For example:

• Guest Station on the 1st Floor of the main building: dial “7” Calling

→ Room S ervice Station (STN 4801) on the 1F

• Guest Station on the 2nd Floor of the main building dial “7”

→ Calling Room Service Station (STN 4802) on the 2F

• Guest Station on the 3rd Floor of the main building dial “7”

→ Calling Room Service Station (STN 4803) on the 3F

Table 4 shows a listing of special services which require Access numbers.

Page 4 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Numbering Plan

Note: In a case where both Entry and Cancel are specified for the same special service, different Access numbers

must be assigned for Entry and for Cancel.

Trunk Access Numbers

1. Trunk Access numbers ranging from one through six (1-6) digits may be assigned on an individual basis. Usually, 1-3 digits are used.

Table 4 Trunk Access Numbers

NAME OF SPECIAL SERVICE NAME OF SPECIAL SERVICE

Account Code Dial C all Forwarding - D on’t Answer - Cancel Attendant Manual Override Call Hold Authorization Code/Forced Account Code Dial Call Park Access Code Automatic Wake Up - Set Call Park Local Retrieval Code Automatic Wake Up - Cancel Call Park Remote Retrieval Code Busy Out - Entry (UCD) Call Pickup Busy Out - Cancel (UCD) Call Pickup - Direct Call Back - Entry Call Waiting Call Back - Cancel Data Privacy - Entry Call Forwarding - All Calls - Entry Data Privacy - Cancel Call Forwarding - All Calls - Cancel Dial Access to Attendant Call Forwarding - Busy Line - Entry Executive Right-of-Way Call Forwarding - Busy Line - Cancel Faulty Trunk Report Call Forwarding - Don’t Answer - Entry Flash Signal Sending (CAS Main Station) Floor Service Priority Call 1 Group Announcement - Entry Priority Call 2 Group Announcement - Cancel Priority Call 3 Guest/Administration Service Priority Paging Hotel Service Speed Calling Access Individual Speed Calling: Entry Same Number Access Individual Speed Calling: Access TAS Answer Individual Trunk Access Trunk Queuing: Entry Line Load Control: Entry Trunk Queuing: Cancel Line Load Control: Cancel Voice Call Message Reminder

2. Trunk Access numbers are required on an individual route basis.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

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Numbering Plan

3. When Least Cost R outing (LCR) is utilized, LCR Access is regarded as access to an individual route; therefore an Access Number must be assigned.

4. If Answer Service is provided for Speaker and/or Radio Paging, a Paging Answer code must be assigned. Examples of a Dial Access Numbering Plans are shown in Table 5 and Table 6.

Table 5 Dial Access Numbering Plan for Administration Station

ACCESS NUMBER FUNCTION REMARKS

0 Same Number Access (Dial Access to Attendant) Operator Call 10 Call Hold 11 Call Back (Entry) Cancel Number is “19” 12 Executive Right-of-Way 13 Speed Calling System 14 15 16

Vacant Numbers 17 18 19 Call Back (Cancel) Entry Number is “11”

2000 - 2018 4-digit Administration Station Number 3000 - 3011 4-digit Guest Station Number

4 5 6

Vacant Numbers

80 Vacant Numbers 81 Access to Area A Route Number: 2 82 Access to Area B R oute Num ber: 3 83 Access to Area C R oute Num ber: 4 84 Access to Area D Route Number: 5 85 Access to Area E Route Number: 6 86

Vacant Numbers 87

88 Access to Paging Equipment Route Number: 10

Page 6 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Numbering Plan

Table 5 Dial Access Numbering Plan for Administration Station (Continued)

ACCESS NUMBER FUNCTION REMARKS

89 Vacant Number

9 Access to Central Office Route Number: 1

Table 6 Dial Access Numbering Plan for Guest Station

ACCESS NUMBER FUNCTION REMARKS

Same Number Access (Special Administration Station

Call)

Special Administration

Station Number “2000” 10 11

Vacant Numbers

12 13 14 Automatic Wake Up (Entry) Cancel Number is “15” 15 Automatic Wake Up (Cancel) Entry Number is “14” 16 17

Vacant Numbers

18 19

2 Vacant Level

3000 - 3011 4-digit Guest Station Number

Vacant Level5

7 Floor Service

IF: STN = 2001 Call

2F: STN = 2002 Call 8 Vacant Level 9 Access to Central Office Route Number: 1

Commands Related to the Numbering Plan

This section explains the commands related to the Numbering Plan and also explains comm and assignment procedure. For details of a specific command, refer to the NEAX2400 IPX Office Data Specification Manual.

1. ASYD (Assignment of System Data) - The system data pertaining to the Numbering Plan is as follows: a.) SYS1 INDEX 160 b

- This data is for determining whether the Num bering Plan De velopment

Table is to be provided in common or separately for Administration and Guest stations. The commands to be used vary with the value assigned to the data as follows.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

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Numbering Plan

b.) When the Table is to be provided in common for Administration and Guest stations.

=1)

AANP (Common)

AASP (Common)

ASPS (Common)

ASPF (Common) AAST (for Administration)

AGST (for Guest)

c.) When the Table is to be provided separately for Administration and Guest stations.

=0)

AANP (for Admin.)

AASP

(for Admin.)

AAST

ASPS (Common)

ASPF (Common)

(for Admin.)

AGNP (for Guest)

AGSP (for Guest)

AGST

(for Guest)

Note: Administration stations can call Guest stations, butcalls from Guest stations to Administration stations are

restricted. A call from a Guest Station to a predetermined Administration Station is allowed via Same Number Access (Split Access To Outgoing) service.

d.) SYS1 INDEX 161 b

6,b7

b6: “#” code is used in Timing Start Service.

(0/1 = Ineffective/Effective)

b7: “*” code is used in Timing Start Service.

(0/1 = Ineffective/Effective) When Timing Start is used, the NEAX2400 IPX can have the following numbering: Floor Room No. Station No. 1st 11 8111 11th 11 81111 In this case, if a 5-digit station number is dialed, the call is immediately connected to the called station.However, ifa 4-digit station numberis dialed,the callis connectedto the called stationwith a certain delay. This is because the necessary number of digits of the access level assigned by the AANP/AGNP command is se t to the number of digits of station number of larger number of digits. Thus, when a station number of smaller number of digits is dialed, the call is not connected to the called station until the Register Inter-Digit Timer in the NEAX2400 IPX is timed out. In order that a call by dialing a station number of smaller number of digits can be immediately connected to the called station, assignment of this system data is necessary. If use of “#” code is made effective, a call to a station of smaller number of digits is connected immediately to the called station with “#” code dialed after the station number.

2. AANP/AGNP (Assignment of Administration Numbering Plan/Assignment of Guest Numbering Plan) These commands are used to assign theminimum requirednumber of digits to be usedfor determiningthe required service according to the first digit received.

Page 8 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Numbering Plan

Note: When the Timing start service is used, the minimum required number of digits is assigned to the station

number of larger number of digits. For example, w hen Station Number 200 and Station Number 2000 exist, Number of Necessary Digits

(NND) = 4 is to be assigned with respect to the 1st Digit (1st DC) = 2.

3. Adummy number (SID36,STATE 63) is necessary for the followingcase: When the NEAX2400 IPX has stations “200” and “21000”, assign a dummy number for “210” with NND = 2.

4. AASP/AGSP (Assignment of Administration Special Access Code/Assignment of Guest Special Access Code) - These commands are used tospecify the kind of service to be executedor the route to be accessed when a Special Access Code or Trunk Access Code is dialed. This data pertains to Administration stations.

5. ASPS (Assignment of Special Access Code for Same Number Access) - When Split Access To Outgoing (Same NumberAccess) is r equired, these comm ands are used to specify the kind of service to be executed or the route to be accessed when a Special Access Code or Trunk Access Code is dialed.

6. ASPF (Assignment of Special Access Code for Floor Service) - This command is used to assign the calls from Guest stations on each floor, and can be terminated to a service station, such as laundry service and room service, on the same floor as the Guest Station.

7. AAST/AGST (Assignment of Adm inistration Station Data/Assignment of Guest Station Data) - These commands are used to assign station data. When the NEAX2400 IPX provides the floor service, these commands are used to assign floor service data with respect to Guest Room Service Station.

Examples of Numbering Plan Data Assignmen ts

The procedures for data assignment are explained in the subsequent pages.

1. Dial Access Number

a.) For Administration:

Access Code

Access To “0” Operator Call “100” ~ “1000” Guest Station on 1F “200” ~ “2000” Guest Station on 2F “3000” ~ “3500” Administration Station Num ber “4000” S pecial Administration Station “5000” R oom Service Station for 1F “5001” R oom Service Station for 2F “9” C.O. Trunk

b.) For Guest

Access Code

Access To “0” Special Administration Station Call “100” ~ “1000” Guest Station on 1F “200” ~ “2000” Guest Station on 2F “8” Floor Service “9” C.O. Trunk

2. Others: a.) Numbering Plan Development Table is provided separately for Administration and Guest.

b.) Use of “#” code in the Timing Start Service is made effective.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 9

Entry Procedure:

START

Numbering Plan

ASYD

AANP

SYS1

INDEX 160, b6=0 Numbering Plan Development Table is provided separately for

Administration and Guest.

INDEX 161, b Use of “#” code in the Timing Start Service is made effective.

INDEX 165, b Floor Service is provided.

With respect to the 1st digit code (1ST DC), assign Number of Necessary Digits (NND) as follows.

1ST DC

01 14 24 34 44 54 91

NND

AGNP

AASP

With respect to the 1st digit code (1ST DC), assign Number of Necessary Digits (NND) as follows.

1ST DC

NND 01 14 24 81 91

With respect to the Access Code (ACC) assign service

features as follows.

ACC SRV SID No. KIND

0 2(SSC) 57 0 0

ACC

SRV RT 9OGC1

Page 10 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Numbering Plan

AGSP

ASPS

AAST

With respect to the Access Code (ACC) assign service features as follows:

ACC

SRV SID No. KIND 0 2(SSC) 57 0 0 8 2(SSC) 56 0 -

ACC

SRV RT 9OGC1

With respect to the data assigned by AASP and AGSP,assign service features as follows:

No.

F SRV SID STN 0 0 2(SSC) 2 0 1 STN - 4000

Assign thestation data of Administration stations. Also, assign the data for floor service a s follows:

STN

ROOM CLASS

“3000” ~ “3500” 0

“4000” 0 “5000” 1 - 7 “5001” 1 - 7

AGST

ASPF

END

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Assign the station data of Guest stations. (STN “100” - “1000”, STN “200” - “2000”)

Assign the data related to the Room Service. Station on each floor as follows:

No.

ANX G FLR DC 0 0 0 1 5000 0 0 0 2 5001

Page 11

This page is for your notes.

Page 12 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Description of Service Features

Hotel Service Features

This section explains each Hotel service feature by the following items:

General De scription Operating P rocedure Service Conditions Assignment Procedure

General Description

This item explains a general description of the service feature.

Operating Procedure

This item explains the procedure to be followed for receiving a specific service feature concerned. When testing a service feature, perform installation test work steps by referring to this item.

Service Conditions

These items explain the functional outline of a specific service feature concerned and the matter of caution (hardware requirements, etc.) related to performance of that service feature. It is recommended that these items be referred to for more extensive knowledge of the service feature concerned.

Assignment Procedure

This item explains the procedure of a ssigning various kinds of data required for performance of a specific service feature concerned. When recording necessary data into Data Programming Sheets, make data entry by referring to this item.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 13

This page is for your notes.

Page 14 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up A-10

A-10 Automatic Wake-Up

General Description

This service feature allows the NEAX2400 IPX to be programmed to automatically call Guest rooms at specified times. Upon answering, the Guest is c onnected to a recorded announcement or music source. A printout of unanswered or blocked wake-up attempts for Guest rooms is provided at the Hotel printer. This feature can be activated from the Guest room stations, administration stations, Console, PMS Terminal, or predetermined Special Administration Station.

Operating Procedure

To set AUTOMATIC WAKE-UP from a Guest Room

1. With separate set a nd cancel codes (24-hour time only): a.) Lift the handset. Receive dial tone.

b.) Dial WAKE- UP code. Hear special dial tone. c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone. d.) Hang up.

2. When set and cancel codes are the same: a.) Lift the handset. Receive dial tone.

b.) Dial WAKE- UP code. Hear special dial tone. c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone. d.) Hang up.

To cancel AUTOMATIC WAKE-UP from Guest Room

1. With separate set a nd cancel codes (24-hour time only): a.) Lift the handset. Receive dial tone.

b.) Dial C ANCEL AUTOMATIC WAKE-UP code. Hear service dial tone. c.) Hang up.

2. When set and cancel codes are the same: a.) Lift the handset. Receive dial tone.

b.) Dial WAKE- UP code. Hear special dial tone. c.) Dial the digit “3”. Hear service set tone. d.) Hang up.

To set AUTOMATIC WAKE-UP from a Regular Administration Station

1. Only separate set a nd cancel codes will operate from a regular administration station. a.) Lift the handset. Receive dial tone.

b.) Dial SET WAKE-UP code. Hear special dial tone. c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone. d.) Hang up.

To cancel AUTOMATIC WAKE-UP from a Regular Administration Station

1. Only separate set a nd cancel codes will operate from a regular administration station. a.) Lift the handset. Receive dial tone.

b.) Dial C ANCEL WAKE-UP code. Hear service set tone. c.) Hang up.

To set AUT OMATIC WAKE-UP from a S pecial Administration Station

1. Only separate set a nd cancel codes will operate from a special Administration station. a.) Lift the handset. Receive dial tone.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 15

A-10 Automatic Wake-Up

Operating Procedure (cont’d)

b.) Dial SET WAKE-UP code. Hear special dial tone. c.) Dial desired time of AUTOMATIC WAKE-UP, then dial the Guest room number. He ar service

set tone.

d.) Hang up.

To cancel A U TOMATIC WAKE-UP from a Special Administration Station

1. Lift the handset. R eceive dial tone.

2. Dial CANCEL WAKE-UP code and Guest room number. Hear service set tone.

3. Hang up.

To set AUTOMATIC WAKE-UP from the F ro nt Desk Terminal or Console using the WUS/WUR (Wake-Up Set/ Wake-Up Reset) key

1. When Guest calls to request a wake-up call (see DIRECT SERVICE SET/RESET [D-25]): a.) Press the WUS key while still connected with the Guest room.

b.) Dial the wake-up time r equested. (Use of 12-hour or 24-hour time is set in system data.).

2. If the wake-up time is entered after the Guest line is released: a.) Press WUS key. The associated lamp lights.

b.) Dial wake-up time. The console displays the entered time. c.) Dial the Guest station number. The console displays the station number. d.) Press the ENTER key. The lamp flashes to confirm that AUTOMATIC WAKE-UP has been set. e.) Press the EXIT key. The lamp and station display are extinguished.

To cancel AUTOMAT IC WAKE-UP from the Front Desk T erminal or Console using the WUS/WUR (Wake-Up Set/Wake-Up Reset) key

1. When Guest calls to cancel a wake-up call (see DIRECT SERVICE SET/RESET [D-25]): a.) Press the WUR key while still connected with the Guest room.

2. If the wake-up cancel is input after the Guest line is released: a.) Press WUR key. The associated lamp lights.

b.) Dial Guest station number. The console displays the station number and the AUTOMATIC

WAKE-UP time set.

c.) Press the ENTER key. The lamp flashes to confirm the cancellation of the wake-up call. d.) Press the EXIT key. The lamp a nd station display are extinguished.

To call the Guest Station that does not answer the wak e-up call, from the Console

1. The Guest does not answer the wake-up call. The call is routed to Attendant and terminates on the WU

key.

2. Press the WU key or ANSWER key. The following is displayed:

HH:MM NAME :NANS

DEST TN:X CLS:X XXXX

No. XXXX

OCPD

3. Press the START ke y. The Guest station is rung.

4. If the Guest does not answer, release the call by pressing CANCL key. The Guest number is given to the

front desk clerk and he/she is asked to visit the Guest room.

Page 16 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up A-10

Service Conditions

1. From the Front Desk Terminal or Console, set AUTOMATIC WAKE-UP using either 24-hour time, or

12-hour time. When using 12-hour time, time is entered by dialing a special code, which includes either a # or * before entering the time to indicatePM. For example, when dialing the desired time, dial #1030for 10:30 PM. The choice of # or * is assigned in system data.

2. The maximum number of stations that can set the same wake-up time can be assigned as one of the

following: 64, 128, 256, 512 stations per Local Processor (LP). If the number of stations reaches the assigned maximum stations, the next attempt to set an AUTOMATIC WAKE-UP call at the same wakeup time is automatically set 5 minutes earlier than the appointed time.

Note 1: The ability to process this expanded number of c alls is based on traffic and station distribution in the

NEAX2400 IPX.

Note 2: Variable timing can be assigned in system data. The timing must be a multiple of five minutes (such as 5,

10, or 15) earlier.

3. All AUTOMATIC WAKE-UP times are to be set at five-minute intervals in either 12- or 24-hour time.

For example:

7:50 AM = 0750 7:55 AM = 0755 8:00 AM = 0800

Note: Wake-Up Time to be set from a station/Console w ill be rounded to the nearest multiple of five.

TIME TO BE SET BY KEYPAD OPERATION TIME TO BE SET BY THE NEAX2400 IPX

xx: x1 ~ xx: x4 xx: x0 xx: x6 ~ xx: x9 xx: x5

4. If a Wake-Up announcement is used, this feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E& M trunk and an announcement machine.

b.) Digital Announcement Trunk (DAT).

5. Thisfeature providesthree additional AUTOMATIC WAKE-UP attempts at fixed three-minuteintervals.

If the c alled party is not reached (no answer, busy, blocked, or locked-out) after a total of f our attempts, the results will be automatically printed out at the hotel printer. The number of retries for a no-answer conditionis determined by system data,up to amaximum of three retries. The number of retriesfor a busy condition is flexible, up to a maximum of three retries.

6. Ringingduration forAUTOMATIC WAKE-UP iscontrolled by the CF/NA timer,SYS1, ASYD,INDEX

139. The choice of ring duration is made through programming in system data.

7. AUTOMATIC WAKE-UP overrides DO NOT DISTURB [D-11].

Note: For the D

term

Series E, this feature is restricted by using the DD key of the terminal.

8. AUTOMATIC WAKE-UP messages can be arranged for headstart operation. Refer to the WAKE-UP

ANNOUNCEMENT - HEADSTART [W-2] feature description for details.

9. If WAKE-UP ANNOUNCEMENT - HEADSTART [W-2] is not required, announcements can be

arranged either as continuous recordings (last party disconnects) or to automatically disconnect after 30 seconds. An engineering tra ffic study is required to determine the number of interface trunks needed to accommodate each recording channel.

10. AUTOMATIC WAKE-UP for a Guest station can be set from the Console, predetermined Special

Administration stations, Front Desk Terminal, or the actual Guest phone. AU TOMATIC WAKE-UP for an Administration Station c an only be set from the actual administration phone.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 17

A-10 Automatic Wake-Up

Service Conditions (cont’d)

Note: Any Administration Station that is assigned as a Special Administration Terminal may N OT set WAKE-UP

for itself or for any station other than a Guest station.

11. If PMS Language Selection is used, AUTOMATIC WAKE-UP announcements can be provided

according to a Guest's language.

12. If all announcement trunks are busy, m usic will be provided for AUTOMATIC WAKE-UP. Music is

provided by the NEAX2400 IPX MUSIC ON HOLD [M-1] source.

13. For Guest stations, a confirmation announcement can be provided instead of service set tone for

AUTOMATIC WAKE-UP setting and cancelling operations.

14. AUTOMATIC WAKE-UP entry and result information is reported, as required, to the PMS and

NEAX2400 IPX hotel printer for continuous update.

15. A maximum of six digits can be used for the identification code. Use of an ID code is not mandatory, and

is left to the customer's discretion.

16. It is possible to use the same access code for both AUTOMATIC WAKE-UP set and cancel. For example:

*1 may be assigned the AUTOMATIC WAKE-UP set and cancel access code. The NEAX2400 IPX will recognize *1 and wait for the next digit. If *, #, 0, 1, or 2 is dialed, then a time is being set. If 3 is dialed, this is an AUTOMATIC WAKE-UP cancel. For example:

*1 *0300 3:00 PM wake-up set (12-hour c lock) *1 #0300 3:00 PM wake-up set (12-hour c lock) *1 0800 8:00 AM wake-up set (12/24-hour clock) *1 1000 10:00 AM wake-up set (12/24-hour clock) *1 2100 9:00 P M wake-up set (24-hour clock) *1 3 Wake-up cancel

17. As a system option, once AUTOMATIC WAKE-UP has been set from a Guest station, only that Guest

station is allowed to cancel or change the WAKE-UP service. This option is determined by system data (Wake-Up Guest Station Priority Service).

18. These same conditions are applicable to WAKE-UP ANNOUNCEMENT - HEAD START [W-2].

19. Setting and cancelling wake-up services may be restricted, de pending on service class, from

Administration Stations, the PMS Terminal, a F ront Desk Terminal, or predetermined S pecial Administration Stations.

20. When AUTOMATIC WA KE-UP for a Guest station is set from the Console, the PMS Terminal, a Front

Desk Terminal, or predetermined Special Administration Stations, that Guest station is allowed to set/ cancel the WAKE-UP service.

21. When AUTOMATIC WAKE-U P has been executed, setting/cancelling of another AUTOMATIC

WAKE-UP service is allowed from the Console, the PM S Terminal, a Front Desk Terminal, or predetermined Special Administration Stations.

22. AUTOMATIC WAKE-UP [A-10] and WAKE-UP ANNOUNCEMENT-HEADSTART [W-2]

procedures remain the same.

23. Maximum number of stations per LP that can be set for a single AUTOMATIC WAKE-UP time is

determined by the system data.

24. The NEAX2400 IPX can be programmed so that, once a day, the NEAX2400 IPX will generate a nd print

a Wake-Up report listing all Wake-Ups that are currently set. The time of the output is decided by the customer and assigned in the AHSY Command.

25. If no End Time is specified in AHSY, pending wake-up calls after 9:55 a.m. will not be printed.

Page 18 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up A-10

Assignment Procedure

STEP CMND BIT EXPLANATION

Don’t Disturb Override key on Console

0/1 = Out/In Service Message Waiting Service

0/1 = Out/In Service

Language Service

0/1 = Out/In S ervice

SYS1

ASYD

INDEX

161

Screening

0/1 = Out/In Service

Not used

DSS (Direct Station Section) Key on Console

0/1 = Ineffective/Effective TimingStart using “#” Code

0/1 = Ineffective/Effective TimingStart using “*” Code

0/1 = Ineffective/Effective

Destination of connection when a connectionbetween Guest stations is restricted.

b1b

0 0 = ROT 1 0 = Announcement

01=ATT 11=–

b1b

Destinationof connection when Room Cutoff is assigned.

b3b

SYS1

ASYD

INDEX

162

0 0 = R OT 1 0 = Announcement

01=ATT 11=–

Destination of connection when Do not Disturb is assigned.

b5b

0 0 = R OT 1 0 = Announcement

b3b

b5b

01=ATT 11=–

Assignment of Answering Tone to Automatic Wake-Up Call

Tone to be given when a wake-up call is answered b7b

b7b

0 0 = Music on Hold 1 0 = – 0 1 = A nnouncement 1 1 = –

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 19

A-10 Automatic Wake-Up

STEP CMND BIT EXPLANATION

Over Time Call timer.

b1b

SYS1

ASYD

INDEX

163

0 0 = 30 min. 1 0 = 90 min.

0 1 = 60 min. 1 1 = 120 min.

Over Time Call

0/1 = Out/In Service Over Time Call indication

0/1 = On Console/Hotel Printer Step Call from Guest Station is allowed

0/1 = Out/In Service Tone type for Maid Dialing

b6b

b1b

b6b

00=SST 10=MusiconHold 0 1 = Announcement 1 1 = Music on Hold

Note:

Guest Station is available. Administration Station receives only service set tone.

Start time of Automatic Wake-Up Call

0/1: On time/5 min. before

Number of Digits of all Hotel ID Code

b2b1b

000=Notused 100=4digits 0 0 1= 1digit 1 0 1= 5digits

010=2digits 110=6digits 0 1 1= 3digits 1 1 1=Notused

b2b1b

SYS1

ASYD

INDEX

164

ID Code for setting/cancelling Maid Status

0/1 = Not Required/Required

Number of Digits of Group Code (PMS option)

b6b5b

0 0 0 = Not used 1 0 0 = 4 digits 0 0 1 = 1 digit 1 0 1 = 5 digits

0 1 0 = 2 digits 1 1 0 = 6 digits 0 1 1 = 3 digits 1 1 1 = Not used

ID Code to be entered wh en setting or cancelling Automatic Wake-Up C all from a

Special Administration Station

0/1 = Not Required/Required

Page 20 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up A-10

STEP CMND BIT EXPLANATION

Port Number of connecting the Hotel Printer Command Service

b2b1b

000=Port0 011=Port3

001=Port1 100=Port4

010=Port2 101=Port5

b2b1b

110=Port6 111=Port7

Note:

SYS1

ASYD

INDEX

165

SYS1

ASYD

INDEX

169

SYS1

ASYD

INDEX

171

Note

Hotel Printer Command Service

0/1 = Not Required/Required Automatic Wake-Up - Hotel Attendant Assistant

0/1 = Out/In Service

Wake-UpGuest Station Priority Service

0/1 = Not P rovided/Provided

Wake-Up information (time, station number, etc.)printout

0/1 = Out/In S ervice

Floor Service

0/1 = Out/In Service

Miscellaneous Timer Counter (MTC) is to be assigned 0, a value from 0 Hex, (0-15)

Announcement trunk release timer to reset the announcement. Availableonly with s ingle connection. 2 sec. MTC (If MTC = 0 Hex: 30 sec.)

Assign data specifying how many minutes earlier the wake-up time for the o v erflowed stations (more than 500/LP). 5 min. x N Hex.

This data designates how many times retry is allowedwhen Room Data image transfer fails

Fixed “0”

No more than 500 stations per LP can be set for a single Automatic Wake-Up period. If the 500 station maximum is exceeded, the NEAX2400 IPX will automatically set the Automatic Wake-Up time five minutes earlier for the stations subsequent to the 500th.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 21

A-10 Automatic Wake-Up

STEP CMND BIT EXPLANATION

Number of times of Wake-Up Answer Retry.

b1b

00=NoAnswerRetry0time

01=NoAnswerRetry1time

1 0 = No Answer Retry 2 times 1 1 = No Answer Retry 3 times

Number of characters of language information display

0/1 = 4 characters/2 characters Restrictionfor hooking when a Guest station has originated an outgoing C.O. line call.

AHSY

INDEX

100

Note

0/1 = Not Required/Required

Type of STA for Overtime Call

<Overtime Call Indication of Console (SI 163, b 00:- 10: Administration STA only

01: Guest ST A only 11: Both (Administration and Guest STA)

<Overtime Call Indication on Hotel Printer (SI 163, b

00:- 10: Administration STA only 01:Guest STA only 11: Both (Administration and Guest STA)

Overtime Call when a station user places a C.O. trunk call

0 = Administration and Guest go to Console

1 = Guest only goes to Console

Key that means the P.M. in a case where Wake-Up time is set by the 12-hour system

(for Automatic Wake-Up Service).

0/1 = *Key/#Key

Not used

Maid Dial service from Console

0/1 = Not Required/Required

Not used

Wake-Up Time Indication on Hotel Console

0/1 = 24-hour/12-hour system

Not used

Guest Name Display on Console

0/1 = Interface Type Model 60, 90, 120/Model 90, 120

Note:

AHSY

INDEX

105

This entry will be the number of times the wake-up call is attempted before AHSY, INDEX 142 takes effect.

=0)>

=1)>

Page 22 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up A-10

STEP CMND BIT EXPLANATION

Not used

Wake-Up c all “Busy” condition; transfer to Console

0/1 = Out/In S ervice Wake-Up call “Don’t Answer” condition; transfer to Console

0/1 = Out/In S ervice Wake-Up call “Bloc k” cond ition; transfer to Console

0/1 = Out/In S ervice Wake-Up call for VIP B usy/Block condition; transfer to Console

0/1 = Out/In S ervice 2nd Wake-Up Call Service

0/1 = Out/In S ervice 2nd Wake-Up Call Time Indication on Console

0/1 = Out/In S ervice 2nd Wake-Up Call Cancel while Console is c onnected to the target station

0/1 = Out/In S ervice

Not used

ThenumberofcallsforwhichAutomaticWake-Upatthesametime(perLP)

5b4

0 0 = 512 calls 1 0 = 128 calls

b5b

01=64calls 11=256calls

The number of Retries when a Wake-Up Call encounters busy status.

7b6

00=3Times 10=Once

b7b

01=Twice 11=NoRetry

Daily Printout Hour “Hour” data is assigned using a d ecimal number (Military Time).

Example: 2:00 a.m. - This data is entered as 02. Example: 2 :30 p.m . - This data is entered as 14.

Daily Printout Minute “Minute”data is assigned using a decimal nu mber (MilitaryTime).

Example: 2:00 a.m. - This data is entered as 00. Example: 2 :30 p.m . - This data is entered as 30.

AHSY

INDEX

142

AHSY

INDEX

163

AHSY

INDEX

400

AHSY

INDEX

401

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 23

A-10 Automatic Wake-Up

STEP CMND BIT EXPLANATION

Not used

Wake-Up Re sult (Answer) Printout

0/1 = Out/In S ervice

Not used

Specificend time, when the NEAX2400 IPX willstop scanningrooms for pendingwake-up information.

Hour data is assigned using a decimal number (military time).

Example: 8:00 a.m. - Data entered is 08 Example: 8:30 p.m. - Data entered is 20

Specificend time, when the NEAX2400 IPX willstop scanningrooms for pendingwake-up information.

Minute data is assigned using a decimal number (military time).

Example: 8:00 a.m. - Data entered is 00 Example: 8:30 p.m. - Data entered is 30

AHSY

INDEX

402

AHSY

INDEX

406

AHSY

INDEX

407

AANP

AGNP

Assign the Number of Necessary Digits for the first numeral of the Automatic Wake-Up Se rvice Access Code.

Assign the Automatic Wake-Up S ervice Access Code. When setting and cancelling are made by each individual Access Code.

• For Setting: CI = N, SRV = 2(SSC), SID = 48

• For Cancelling: CI = N, SRV = 2(SSC), SID = 49

AASP

AGSP

When setting and cancelling are made by the same one Access Code (for a 12-hour s ystem):CI = N, SRV = 2(SSC), SID = 36, STATE = 33 Assign the 2nd Wake-Up service access if required.

• For Setting: CI = N, SRV = 2(SSC), SID = 36, STATE = 48

• For Cancelling: CI = N, SRV = 2(SSC), SID = 36, STATE = 50

19 ASFC

20 ARTD

Note:

Steps after ARTD are necessary only when the destination of the tone of Automatic Wake-Up call is

Note:

Allow SF I = 41 for the SFC of the stations that receive Automatic Wake-Up service (for SFI = 41, RES = 1).

Assign route data of the trunk which interfaces with the announcement unit. (OSGS = 2, TCL = 4)

2nd Wake-Up service can be set and/or cancelled from a Console only.

designated as Announcement Machine (See ASYD, INDEX 162).

21 ARTK Assign the trunk interfacing with the announcement unit.

Page 24 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up A-10

20 MBTK Release the Make Busy of the trunk assigned in ATRK.

Releasethe Call restrictions between the RSC of thestation accessing the announcement unit andthe

23 ARSC

route of the trunk assigned in ATRK. (RRI = 2.3)

Assign the Data to the announcement unitnumber andthe route data, etc. assigned in AT RK. Assign the information with respect to the following:

24 AAED

EQP = 16: Automatic Wake-Up Set EQP = 18: Automatic Wake-Up Cancel EQP = 22: Automatic Wake-Up Answer

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 25

A-10D Automatic Wake-Up D

term

A-10D Automatic Wake-Up D

term

General Description

This service feature allows the NEAX2400 IPX to be programmed to automatically call Guest rooms at specified times. Upon answering, the Guest is c onnected to a recorded announcement or music source. A printout of unanswered, blocked, or busy wake-up attempts for Guest rooms is provided at the Hotel printer. This feature c an be activated from the Guest room D

Operating Procedure

To set AUTOMATIC WAKE-UP from a Guest room D

1. With separate set a nd cancel codes: a.) Lift the handset or press the SPEAKER key. Receive dial tone.

b.) Dial WAKE- UP code. Hear special dial tone. The LCD displays:

c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone. The LCD displays:

term

WAKE UP SET

(Time and Date)

XX:XX SET

(Time and Date)

term

(24-hour time only)

>>>

d.) Hang up. If the AUTOMATIC WAKE-UP time steady display is available by system data, the

following will display:

XX:XX

(Time and Date)

2. When set and cancel codes are the same: a.) Lift the handset or press the SPEAKER key. Receive dial tone.

b.) Dial WAKE- UP code. Hear special dial tone.

WAKE UP SET

(Time and Date)

c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone. The LCD displays:

XX:XX SET

(Time and Date)

d.) Hang up. If the AUTOMATIC WAKE-UP time steady display is available by system data, the

following will display:

XX:XX

(Time and Date)

>>>

Page 26 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up D

Operating Procedure (cont’d)

To cancel AUTOMATIC WAKE-UP from a Guest Room D

1. With separate set a nd cancel codes: a.) Lift the handset or press the SPEAKER key. Receive dial tone.

b.) Dial C ANCEL AUTOMATIC WAKE-UP code. Hear service set tone. The LCD displays:

WAKE UP CANCEL

(Time and Date)

c.) Hang up.

2. When set and cancel codes are the same: a.) Lift the handset or press the SPEAKER key. Receive dial tone.

b.) Dial WAKE- UP code. Hear special dial tone. c.) Dial the digit “3”. Hear service set tone. The LCD displays:

WAKE UP CANCEL

(Time and Date)

d.) Hang up.

term

(24-hour time only)

A-10D

>>>

Service Conditions

1. From the Guest room D

2. When AUTOMATIC WAKE-UP is executed, the LCD will display:

3. When the D

term

answers the wake-up call, “WAKE UP” display will remain.

4. The maximum number of stations that can set the same wake-up time can be assigned as one of the

following: 64, 128, 256, 512 stations per LP (Local Partition) depending on system data programming. If the number of stations reaches the assigned maximum stations, the next attempt to set an AUTOMATIC WAKE-UP call at the same wake-up time is automatically set 5 minutes earlier than the appointed time.

Note 1: The ability to process this expanded number of c alls is based on traffic and station distribution in the

NEAX2400 IPX.

Note 2: Variable timing can be assigned in system data. The timing must be a multiple of five minutes (such as 5,

10, or 15 minutes) earlier.

5. All AUTOMATIC WAKE-UP times are to be set a t five-minute intervals. For example:

7:50 AM = 0750 7:55 AM = 0755 8:00 AM = 0800 3:00 PM = 1500 3:55 PM = 1555

term

, set AUTOMATIC WAKE-UP using 24-hour time only.

WAKE UP

(Time and Date)

>>>

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 27

A-10D Automatic Wake-Up D

term

Service Conditions (cont’d)

Note: Wake-Up Time set from a station will be rounded to the nearest multiple of five.

TIME TO BE SET BY KEYPAD OPERATION TIME TO BE SET BY THE NEAX2400 IPX

xx:x1 ~ xx:x4 xx:x0 xx:x6 ~ xx:x9 xx:x5

6. If Wake-Up announcement is used, this feature r equires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E& M trunk and an announcement machine.

b.) Digital Announcement Trunk (DAT).

7. Thisfeature providesthree additional AUTOMATIC WAKE-UP attempts at fixed three-minuteintervals.

If the called party is not reached (i.e., no answer, busy, blocked, or locked-out) after a total of four attempts,the results willautomatically printout at the hotelprinter. The number of retries f or a no-answer or busy condition is determined by system data, up to a maximum of three retries.

8. Ringing duration for AUTOMATIC WAKE-UP is controlled by SYS1, ASYD, INDEX 139, the Call

Forward, No Answer timer.

9. AUTOMATIC WAKE-UP overrides DO NOT DISTURB [D-11].

Note: For the D

10. AUTOMATIC WAKE-UP messages c an be arranged for headstart operation. Refer to the WAKE-UP

ANNOUNCEMENT - HEADSTART [W-2] feature description for details.

11. If WAKE-UP AN NOUNCEMENT - HEADSTART [W-2] is not required, announcements can be

12. When AUTOMATIC WAKE-UP is set from the Administration Station, Front Desk Terminal, or

Console, the LED for AUTOM ATIC WAKE-UP on the Guest room D AUTOMATIC WAKE-UP time steady display is available, the following will display:

term

Series E, this feature is restricted using the DD key of the terminal.

term

illuminates. If the

XX:XX

(Time and Date)

>>>

13. If PMS Language Selection is used, AUTOMATIC WAKE-UP announcements can be provided

according to a Guest’s language.

14. If all announcement trunks are busy, m usic will be provided for AUTOMATIC WAKE-UP. Music is

provided by the NEAX2400 IPX MUSIC ON HOLD [M-1] source.

15. For Guest stations, a confirmation announcement can be provided instead of service set tone for

AUTOMATIC WAKE-UP setting and cancelling operations.

16. AUTOMATIC WAKE-UP entry and result information is reported, as required, to the PMS and

NEAX2400 IPX hotel printer for continuous update.

17. A maximum of six digits can be used for the identification code. Use of an ID code is not mandatory, and

is left to the customer’s discretion.

Page 28 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up D

term

Service Conditions (cont’d)

18. It is possible to use the same access code for both AUTOMATIC WAKE-UP set and cancel. For example,

*1 may be assigned the AUTOMATIC WAKE-UP set and cancel access code. The NEAX2400 IPX will recognize *1 and wait for the next digit. If 0, 1, or 2 is dialed, then a time is being set. If the 3 is dialed, this is an AUTOMATIC WAKE-UP cancel. For example:

*1 0800 8:00 AM wake-up set *1 1000 10:00 AM wake-up set *1 2100 9:00 PM wake-up set *1 3 wake-up cancel

19. As a system option, once AUTOMATIC WAKE-UP has been set from a Guest station, only that Guest

station is allowed to cancel or change the WAKE-UP service. This option is determined by system data (Wake-Up Guest Station Priority Service).

20. These same conditions are applicable to WAKE-UP ANNOUNCEMENT - HEADSTART [W-2].

21. AUTOMATIC WAKE-UP [A-10] and WAKE-UP ANNOUNCEMENT - HEADSTART [W-2]

procedures remain the same.

22. For Distinctive Ringing of AUTOMATIC WAKE-UP, C.O. Line Incoming Connection is used.

23. When several services are set at the same time, services are displayed according to the following order of

priority:

1. AUTOMATIC WAKE-U P - D

term

2. 2ND W AKEUP CALL - SAME GUEST STATION [S-128]

3. MESSAGE WAITING [M-6]

4. DO NO T DISTURB - D

term

5. ROOM CUTOFF [R-9]

24. AUTOMATIC WAKE-UP is not activated for the Guest station which has been set DO NOT DISTURB

term

-D

by using the DD key of a D

a.) When setting DO NOT DISTURB - D

term

Series E. For example:

term

only:

[A-10D]

[D-11D]

A-10D

(Time and Date)

Lamp A Lamp B Lamp C Lamp D

Lit

b.) When setting DO NOT DISTURB - D

Wake-UpTime

XX:XX DD

(Time and Date)

Lamp A Lamp B Lamp C Lamp D

Lit Lit

>>>

term

and AUTOMATIC WAKE-UP - D

>>>

term

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 29

A-10D Automatic Wake-Up D

Service Conditions (cont’d)

c.) When setting DO NOT DISTURB - D

WAITING:

Wake-Up Time

XX:XX DD MW

(Time and Date)

Lamp A Lamp B Lamp C Lamp D

Lit Lit Lit

d.) When setting DO NOT DISTURB - D

WAITING and 2ND WAKEUP C ALL - SAME GUEST S TATION (MW lamp illuminates):

Wake-UpTime SecondWake-UpTime

XX:XX YY:YY MW (Time and Date)

Lamp A Lamp B Lamp C Lamp D

Lit Lit Flashing

In case of the MESSAGE WAITING lower display (MW lamp illuminates):

term

, AUTOMATIC WAKE-UP - D

term

, AUTOMATIC W AKE-UP - D

term

>>>

term

and MESSAGE

term

, MESSAGE

XX:XX YY:YY DD (Time and Date)

Lamp A Lamp B Lamp C Lamp D

Lit Lit Flashing

Note: On the upper LCD, AUT OMATIC WAKE-UP - D

DO NOT DISTURB - D

term

, and ROOM CUTOFF are displayed in order of priority.

e.) When setting DO NOT DISTURB - D

WAITING, 2ND W AKEUP CALL - SAME GUEST STATION and ROOM CUTOFF (the MW lamp illuminates):

Wake-UpTimeSecondWake-UpTime

XX:XX YY:YY MW (Time and Date)

Lamp A Lamp B Lamp C Lamp D

Lit Lit Flashing

f.) When going on-hook at the status of “e” after AUTOMATIC WAK E-UP - D

MW lamp illuminates):

Second Wake-Up Time

YY:YY DD RC MW

(Time and Date)

>>>

term

, 2ND WAKE-UP CALL - SAME GUEST STATION,

term

, AUTOMATIC W AKE-UP - D

term

, MESSAGE

>>>

Lit

term

is activated (the

>>>

Lamp A Lamp B Lamp C Lamp D

Lit Lit Lit

Page 30 NDA-24304, Issue 1

Lit

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up D

term

Service Conditions (cont’d)

g.) When cancelling 2ND WAKEUP CALL - SAME GUEST STATION at the status “e” (the MW

lamp illuminates):

Wake-Up Time

XX:XX DD RC MW

(Time and Date)

>>>

Lamp A Lamp B Lamp C Lamp D

Lit Lit Lit

Lit

25. Maximum number of stations per LP that can be set for a single AUTOMATIC WAKE-UP time is

determined by the system data.

Assignment Procedure

STEP CMND BIT EXPLANATION

Don’t Disturb Override key on Console

0/1 = Out/In Service Message Waiting Service

0/1 = Out/In Service

Language Service

0/1 = Out/In Service

SYS1

ASYD

INDEX

161

Screening Service

0/1 = Out/In Service

Not used

DSS (Direct Station Section) Key on Console

0/1 = Ineffective/Effective Timing Start using “#” Code

0/1 = Ineffective/Effective Timing Start using “*” Code

0/1 = Ineffective/Effective

A-10D

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 31

A-10D Automatic Wake-Up D

term

STEP CMND BIT EXPLANATION

Destination of connection when a connection between Gueststations is restricted.

b1b

0 0 = ROT 1 0 = Announcement

b1b

01=ATT 11=–

Destination of connection when Room Cutoffis assigned.

b3b

SYS1

ASYD

INDEX

162

0 0 = ROT 1 0 = Announcement

01=ATT 11=–

Destination of connection when Do Not Disturb is assigned.

b5b

0 0 = ROT 1 0 = Announcement

b3b

b5b

01=ATT 11=–

Assignment of Answering Tone to Au tomatic Wake-Up Call

Tone to be given when a wake-up call is answered

b7 b6 b7 b6

00=MusiconHold 1 0= – 01=Announcement 1 1= –

Overtime Call timer.

b1b

SYS1

ASYD

INDEX

163

0 0 = 3 0 min. 1 0 = 90 min.

0 1 = 60 min. 1 1 = 120 min.

Overtime Call

0/1 = Out/In Service Overtime Call indication

0/1 = On Console/Hotel Printer Step Call from Guest Station is allowed

0/1 = Out/In Service Tone type for Maid Dialing

b6b

00=SST 10=MusiconHold

0 1 = Announcement 1 1 = Music on Hold

Starttime of Automatic Wake-Up Call

0/1: On time/5min. before

b1b

b6b

Page 32 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up D

term

STEP CMND BIT EXPLANATION

Number of Digits of all Hotel ID Code

b2b1b

000=Notused 100=4digits

b2b1b

0 0 1 =1digit 1 0 1=5digits

010=2digits 110=6digits

011=3digits 111=Notused

ID Code for setting/cancelling Maid Status 0/1 = Not Required/Required

Note:

SYS1

ASYD

INDEX

164

Number of Digits of Group Code (PMS option)

b6b5b

If the dataof Bit 3 or Bit 7 is 1, Bits 0, 1, 2 of INDEX 164 must be enabled for the number of digits.

b6b5b

0 0 0 = Not used 1 0 0 = 4 digits 0 0 1 = 1 digit 1 0 1 = 5 digits

0 1 0 = 2 digits 1 1 0 = 6 digits 0 1 1=3digits 1 1 1= Notused

ID Code to be entered when setting or cancelling Automatic Wake-Up Call from a Special Administration Station 0/1 = Not Required/Required

Note:

If the dataof Bit 3 or Bit 7 is 1, Bits 0, 1, 2 of INDEX 164 must be enabled for the number of digits.

Port Number of connectingthe HotelPrinter Command Service

b2b1b

000=Port0 011 =Port3

001=Port1 110 =Port4

SYS1

ASYD

INDEX

165

010=Port2 101 =Port5

Hotel Printer Command Service

0/1 = Not Required/Required Automatic Wake-Up - Hotel Attendant Assistant

0/1 = Out/In Service

Wake-Up Guest Station Priority Service

0/1 = Not Provided/Provided

Wake-Up information (time, station number, etc.) printout

0/1 = Out/In Service

Floor Service

0/1 = Out/In Service

b2b1b

110 =Port6 111 =Port7

A-10D

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 33

A-10D Automatic Wake-Up D

term

STEP CMND BIT EXPLANATION

Miscellaneous Timer Counter (MTC) is to be assigned 0 a value from 0 Hex, (0-15)

Announcement trunk release timer to reset the announcement. Available only with single

SYS1

ASYD

INDEX

169

SYS1

ASYD

INDEX

171

AHSY

INDEX

connection. 2 sec. MTC (If MTC = 0 Hex: 30 sec.)

Assign data specifying how many minutes earlier the wake-up time for the overflowed stations (more than 500/LP). 5 min x N Hex.

This datadesignates how many times retry is allowed when Room Data image transfer

fails (Usually, 10 Hex.)

Fixed “0”

LCD Indication of Wake-Up time on the D

0/1 = -/Remains lit LCD Indication of “DD” (Do Not Disturb) on the D

0/1 = -/Remains lit LCD Indication of “ RC” (Room Cutoff) on the D

0/1 = -/Remains lit LCD Indication of 2nd Wake-Up time on the D

0/1 = -/Remains lit

Not used

term

Page 34 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up D

term

STEP CMND BIT EXPLANATION

Number of times of Wake-Up Answer Retry

b1b

00=NoAnswerRetry0time

01=NoAnswerRetry1time

1 0 = No Answer Retry 2 times 1 1 = No Answer Retry 3 times

Number of characters of la nguage information display

0/1 = 4 characters/2 characters Restrictionfor hooking whe n a Guest station has originated an outgoing C.O. line call.

0/1 = Not Required/Required

AHSY

INDEX

100

Note

Type of S TA for Overtime Call <Overtime Call Indication on Console (SI 163 b

=0)>

00:- 10: Administration STA only 01: Guest STA only 11: Both (Administration and Guest STA) <Overtime Ca ll Indication on Hotel Printer (SI 163 b

00: Both (Adm. and Gst. STA)10: Adm. STA only 01: Gst. STA only 11: Both (Adm. and Gst. STA)

Overtime Call when a station user places a C.O. trunk call

0 = Administration and Guest go to Console

1 = Guest only goes to Console

Key that means the P.M. in a case where Wake-Up time is set by the 12-hour system

(for Automatic Wake-Up Service).

*Key/#Key

0/1 =

Note:

This entry will be the number of times the Wake-Up Call is attempted before AHSY, INDEX 142 takes effect.

Not used

Maid Dial service from Console

0/1 = Not Required/Required

Not used

Wake-Up Time Indication on Hotel Console

0/1 = 24-hour/12-hour system

Not used

Guest Name Display on Console

0/1 = Interface Type Model 60, 90, 120/Model 90, 120

AHSY

INDEX

105

=1)>

A-10D

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 35

A-10D Automatic Wake-Up D

term

STEP CMND BIT EXPLANATION

Not used

Wake-Up call “Busy” c ondition; transfer to Console.

0/1 = Out/In Service Wake-Up call“Don’t Answer”condition;transfer to Console.

0/1 = Out/In Service Wake-Up call “Block” condition; transfer to Console.

0/1 = Out/In Service Wake-Up call for VIP Busy/Block condition; transfer to Console.

0/1 = Out/In Service 2nd Wake-Up Call Service

0/1 = Out/In Service 2nd Wake-Up Call Time Indication on Console

0/1 = Out/In Service 2nd Wake-Up Call Cancel while Console is connectedto the target station

0/1 = Out/In Service

Not used

ThenumberofcallsforwhichAutomaticWake-Upisatthesametime(perLP)

5b4

0 0 = 512 calls 1 0 = 128 calls

01=64calls 11=256calls

b5b

The numberof Retries when a Wake-Up Call encountersbusy status.

7b6

b7b

00=3Times 10=Once

AHSY

INDEX

142

AHSY

INDEX

163

0 1 = Twice 1 1 = No Retry

Daily P rintout Hour “Hour” data is assigned using a decimal number (Military Time).

Example: 2:00 a.m. - This data is entered as 02. Example: 2:30 p.m. - This data is entered as 14.

Daily Printout Minute “Minute” data is assigned using a decimal num ber (Mi l itary Time).

Example: 2:00 a.m. - This data is entered as 00. Example: 2:30 p.m. - This data is entered as 30.

AHSY

INDEX

400

AHSY

INDEX

401

Page 36 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-Up D

term

STEP CMND BIT EXPLANATION

AHSY

INDEX

402

Wake-Up Result (Answer) Printout

0/1 = Out/In Service

Not used

STEP CMND EXPLANATION

AANP

AGNP

Assign the Number of Necessary Digits for the first numeral of the Automatic Wake-Up Service Access Code.

Assign the Automatic Wake-Up Service Access Code. When setting and cancelling are made by each individual Access Code.

• For Setting: CI = N, SRV = 2(SSC), SID = 48

• For Cancelling: CI = N, SRV = 2(SSC), SID = 49 When setting and cancelling are made by the same one Access Code (for a 12-hour system):

CI = N, SRV = 2(SSC), SID = 36, STATE = 33

Assign the 2 nd Wake-Up service access if required.

AASP

AGSP

• For Setting: CI = N, SRV = 2(SSC), SID = 36, STATE = 48

• For Cancelling: CI = N, SRV = 2(SSC), SID = 36, STATE = 50

18 AKYD

19 ASFC

Note:

Steps after ARTD are ne cessary only when the destination of the tone of Automatic Wak e-Up call is

Note:

If necessary, assign the following key data on the D Type:Function:WAKE UP SET (WUS) [87]

Allow SFI = 41 for the SFC of the stations that re ceive Automatic Wake-Up service. (for SFI = 41, RES = 1).

2nd Wake-Up service can be set and/or cancelled from a C onsole only.

term

line/feature key:

designated as Announcement Machine (See ASYD, INDEX162).

20 ARTD

21 ATRK Assign the trunk interfacing with the announcement unit. 22 MBTK Release the Make Busy of the trunk assigned i n ATRK.

23 ARSC

24 AAED

Assign route data of the trunk which interfaces with the announcement unit. (OSGS = 2, TCL = 4)

Release the Call restrictions between the RSC of the station accessing the announcement unit and the route of the trunk assigned in ATRK. (RRI = 2.3)

Assign the Data to the announcement unit number and the route data, etc. assigned in ATRK. Assign the information with respect to the following:

EQP = 16: Automatic Wake-Up Set EQP = 18: Automatic Wake-Up Cancel EQP = 22: Automatic Wake-Up Answer

A-10D

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 37

A-15 Announcement Service

General Description

This service feature allows a station user to hear a prerecorded announcement for various services such as:

ALERT SERVICE [A-57] AUTOMATIC WAKE-UP [A-10] Confirmation announcement (See AUTOMATIC WAKE-UP) [A-10] DO NOT DISTURB [D-11] mode setting GROUP SERVICE THROUGH P MS [G-4] Hotel information Intercept announcement when a vacant level is dialed Language selection (Property Management System ( PMS) option) Restricted call attempts(ROOM CUTOFF) [R-9] Tourist group information (tour group schedule & agenda)

Operating Procedure

To access

1. Lift the handset or press the SPEAKER key. Receive dial tone.

2. Dial the associated announcement service access code. The N EAX2400 IPX responds with an

announcement.

3. Listen to the announcement and hang up.

Service Conditions

1. This feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E& M trunk and an announcement machine.

b.) Digital Announcement Trunk (DAT).

2. Announcements can be arranged as continuous recordings (last-party disconnect) or to automatically

disconnect after 30 seconds. An engineering traffic study is required to determine the number of interface trunks needed to accommodate each recording channel.

3. If PMS Language Selection is utilized, ANNOUNCEMENT SERVICE can be provided according to

Guest’s language.

4. The following connections are available: a.) Multi-connection - many station users can connect to one announcement trunk at the same time.

b.) Single connection - one station user can connect to one announcement trunk at the same time

5. This feature is also available for the Tie Line trunk access to announcement trunk.

6. The NEAX2400 IPX can be programmed to return Ring B ack Tone before connection to the

announcement machine is made.

7. When this feature is activated from a Tie Line, the NEAX2400 IPX can be programmed to return answer

supervision to far-end PBX.

8. If PMS Language Selection is used, Announcement Service can be provided according to the Guest’s

language.

9. Checked out Guest Stations cannot use this feature, except for Room Cutoff Announcement.

Page 38 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Announcement Service A-15

Assignment Procedure

STEP CMND PR OCEDURE

AANP

AGNP

AASP

AGSP

Assign minimum necessary number of digits for the first number of the Announcement Service Access Code

Assign the access code to the announcement unit number.

CI = N&H, S RV = ANNC, EQP = EQP: Announcement unit number

3ARTD

4 ARTD Assign the t runk interfacing with the announcement unit. 5 MBTK Release the Make Busy of the trunk assigned in ATRK.

6ARSC

Assign the route data of the trunk which interfaces with the announcement unit. (LSG=5,TCL=4)

Release the Call restrictionsbetween the RSC of the station accessing the announcement unit and the route of the trunk assigned in ATRK. (at RRI = 2, 3)

Assign the Data to the announcement unit number and the route data, etc., a ssigned in AT RK.

EQP =

,LANG= Note 1 , C= , R = , A =

(0/1 = Out/In Service)

Note 2

station. (= 0/1)

7AAED

Note 1:

C = connection time: disconnected in 30 seconds/connected until caller releases the

R = RBT transmission: RBT transmission/No RBT transmission. (= 0/1) A= 0=NoanswersupervisiontoINCTRK 1= AnswersupervisiontoINCTRK M =Multiple Connection: single connection/multiple connection. (= 0/1)

,RT= ,TK=

This parameter appears when Language service is provided by ASY D1, INDEX 161, Bit 2.

Note 2: This parameter appears when M is 1.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 39

A-25 Attendant Console With Hotel Functions

General Description

The NEAX2400 IPX Console provides r egular business call handling and processing capabilities, as well as hospitality features. The console provides for the following special hospitality services:

1. Individual keys to set and reset:

AUTOMATIC WAKE-UP [A-10] MESSAGE WAITING [M-6] CHECK-IN/CHECKOUT [C-23] DO NOT DISTURB [D-11] SECRETARIALSERVICE - GUEST STATION [S-74] ROOM STATUS [R-10] MANUAL SWITCHING OF C.O. IN COMING CALL DESTINATION[M-51] ROOM CUTOFF [R-9] AUDIT REPORT [A-26] (requires hotel printer)

2. Special keys for incoming call identification:

ADM - Incoming administrative calls DD - Incoming calls to stations in DO NOT DISTURB [D-11] mode EMG - OFF HOOK ALARM [O-6] - Emergency calls (option) GST - Incoming Guest station calls GST2 - Incoming foreign Guest station calls (option) HP - HOUSE PHONE/HOT LIN E [H-8] OT - Overtime calls (option) WU - Wake-Up calls (option) (Morning Call [MC])

3. Direct key access to frequently called Administration or service stations (i.e., room service, restaurant,

maid, or C.O . number). These numbers are preassigned via the MAT. Ten keys a re provided for this feature.

4. The console provides the following displays:

Calendar (date and time) Call Waiting (number of calls) Class of Service Name Display - System (for Administration stations) Room Status:

- AUTOMATIC WAKE-UP [A-10]

- DO NOT DISTURB [D-11]

- GUEST NAME DISPLAY THR OUGH PMS [G-5]

- Language (PMS Option)

- MESSAGE WAITING [M-6]

- Optional data display (Refer to Service Condition 3.)

- Room class

- ROOM CUTOFF [R-9]

- Room occupied

- Station number

- VIP (PMS option) Station/Trunk Tenant Number

Page 40 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Attendant Console With Hotel Functions A-25

General Description (cont’d)

Note: If the Desk Console isused insteadof theN EAX2400 IPX Hotel AttendantConsole, the basic key allocations

are different from the previous ones. The following illustration shows the Desk Console key positions and indications used in Hotel Systems. The operating procedures for each service are the same as the NEAX2400 IPX Hotel Attendant Console.

LCD

TRKSL SVC SC

HWS BV

Alarm Position Available

HWC HP DD GST OT ICPT

L 6

L 5

L 4

L 3

L 2

L 1

ABC3DEF

MNO

JKL4GHI

WXYZ

TUV

PQRS

∗

TFRecallNANSADMBusyTIELDN

SRC

Release Hold

Cancel

Talk

Position Busy

PAGE REC

Start Mute

DEST

Answer

Night

Position Busy

DDO

WUS

DDS RCS MWS

WUR DDR RCR MWR STS

MR CLR

Enter

Clear

Exit

Hotel Function key

TG6

TG1

TG2

TG7

TG3

TG8

TG9

TG4

TG10TG5

DSS key

The different key indications of the NEAX2400 IPX Attendant Console and the Desk Console are shown below:

HOTEL ATTENDANT

CONSOLE DES K CONSOLE

WKUP ( S et)

WKUP (Reset)

DD (Set)

DD (Reset)

RC ( S et)

RC (Reset)

MW (Set)

MW (Reset)

WUS WUR

DDS DDR RCS

RCR MWS MWR

HOTEL ATTENDANT

CONSOLE DESK CONSOLE

TKSL

TRKSL

SRLC

DD OVER

RCL

DDO PAGE Recall

Figure 1 Key Allocations of Desk Console

Operating Procedure

Refer to the NEAX2400 IPX How to Operate Attendant Console.

Service Conditions

1. Distance limitation between the NEAX2400 IPX and the console: up to 1000 feet (304 meters) using 25pair, 24 AWG cable.

2. Maximum of four consoles per PIM.

3. A three-character and a five-character display can be used in conjunction with PMS to display additional Guest information instead of language and room class. F or example, company name, complementary code, etc. may be displayed.

4. The OAI name of the Administration station is displayed on the c haracter display (Guest name display area) when Name Display service via OAI is available in the NEAX2400 IPX. When there is no name assigned for the Administration station, “ADM S TATION” is displayed.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 41

A-25 Attendant Console With Hotel Functions

Assignment Procedure

STEP CMND BIT EXPLANATION

SYS1

ASYD

INDEX 9

SYS1

ASYD

INDEX 43

SYS1

ASYD

INDEX 64

Number of Consoles

Maximum 4 c onsoles per PIM.

For Remote Access to System, is Forced Account (F/A) Code Dialing required upon

receiving ringback tone?

0/1 = Required/Not Required

Not used

Send service set tone after ACC Code dialing for Authorization Code or F/A code is dialed

using LCR Access

0/1 = Out /In Service

Not used

Console Re-enters Loop on Serial Call

0/1 = Restriction/Allowed

Send dial tone to the distantOffice upon receiving Terminated Office Code (Tandem)

0/1 = Not Required/Required

Not used

Restriction for Dialing more than the maximum of necessary digits (as assigned via command “AMND”) 0/1 = Not Required/Required

Note:

If a calling partydials morethan the maximumnecessary digits, the c alling party receives a reorder tone.

µ law/A law for TDSW 0 = µ law (Japan, North America, Canada, and Hong Kong)

1 = A law (Europe, other nations)

Display o f C all Waiting Lam p (on Console) service

b1b

0 0 = WhenPAlampilluminates 0 1 = When busy lamp field is not displayed

1 0 = Always 11=-

Howler Tone Se nding Service

b4b

00=OutofService 0 1 = Send one time only 1 0 = Repeat every 30 sec.

11=-

Note:

The Sending T imer may be changed to a value other than 30 sec. via SYS1, INDEX 146.

Not used

Type of Attendant Camp-On

0/1 = Semi-Auto/Automatic (Normally Assign “0”) Music On Hold service

0/1 = Out /In Service

Page 42 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Attendant Console With Hotel Functions A-25

STEP CMND BIT EXPLANATION

Operating method for busy station service (Call Back, Executive Right-of-Way, e tc.)

0/1 = SHF + Access Code/Last Digit + Access C ode

Operating method for Individua l Trunk Access (Console) service

0 = Route No. + Trunk No.

1 = C.O. Code (as assigned via command “ACOC”)

Ringing Signal type for TAS indicator

0/1 = Interval/Continuous OG Trunk Queuing (On-Hook) Automatic Cancel

0/1 = Out /In Service

SYS1

ASYD

INDEX 68

TKSL key on the Console (for Individual Trunk Access service)

0/1 = Not used/used

Not used

Ground Button (GB) used for SHF

0/1 = Not Required/Required OG call operation

Day/Night mode change via the Console handset jack

0/1 = Not Required/Required

Not used

0 Off-Hook Off-Hook with pressing GB 1 Off-Hook with pressing GB Off-Hook

VIA

CONSOLE

DIRECT DIAL

ACCESS

MW Refresh 0/1 = Required/Not Required

Note:

SYS1

ASYD

INDEX 77

SYS1

ASYD

INDEX

160

Service Module Interface 0/1 = Required/Not Required

Module in that PFT card is mounted PIM (Always assign “11”.)

Not used

Hotel Feature required (Fixed Da ta)

Hotel Service kind (Fixed Data)

Length of Room Status Memory

0/1 = 8 byte/24 byte

Pattern of Key Arrangement on Console (Refer to Figure 4) (Usually, 00)

Guest Name Service 0/1 = Out/In Service

Numbering Plan Data Table of Guest and Administration stations Note 1

0/1 = Separate/Common

Fixed “0”

When message Waiting Lamp is provided, this data should be assigned “0”.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 43

A-25 Attendant Console With Hotel Functions

STEP CMND BIT EXPLANATION

Don’t Disturb Override key on Console

0/1 = O ut/In Service Message Waiting Service

0/1 = O ut/In Service Language Service

0/1 = O ut/In Service

Note 1:

SYS1

ASYD

INDEX

161

If the data is assigned as 1, only use commands AANP & AASP to assign Administration and Guest

Screening Service

0/1 = O ut/In Service

Not used

DSS (Direct Station Section) Key on Console

0/1 = Ineffective/Effective Timing Start using “#” Code Note 2

0/1 = Ineffective/Effective Timing Start using “*” Code Note 2

0/1 = Ineffective/Effective

numbering plans. If Data 0 is assigned, use AANP & AASP for Administration N umbering Plan, and AGNP & AGSP for Guest N umbering Plan.

Note 2: Do not assign “*” or “#” as last digit of Feature Ac cess Code. No station may use “*” or “#” in

Numbering Plan.

DLKC CircuitCard for Console

0/1 = N ot exist in system/Exist in system (for NEAX2400 IPX, 4 IMG system only)

SYS1

ASYD

INDEX

257

b b b b b b

Not used

Page 44 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Attendant Console With Hotel Functions A-25

STEP CMND BIT EXPLANATION

Restriction Data of Station Busy Services can be designated as the table below:

CALL

BACK

EXECUTIVE

RIGHT-OF-

WAY

00RR RRR 01 A R A A A 10 R A A A A

SYS2

ASYD

INDEX

Not used

Attendant Override service

0/1 = Out/In Service Busy Verification (Console) service

0/1 = Out/In Service

Not used

Sender Signal to DP/PB Route (Station)

0/1 = DP/PB

Sender Signal to DP/PB Route (Console)

0/1 = D P/PB

11 A A A A A

R: Restricted A: Allowed

Console Day/Night Mode Change

b3b

SYS2

ASYD

INDEX

0 0 = Not Required (External Switch effective) 0 1 = Primary Console

1 0 = All Consoles

11=–

Not used

Attendant Loop Release service

0/1 = O ut/In Service

Not used

Kind of DP sender (when b0 = 0)

0/1 = 10 PPS/20 PPS

CALL

WAITING-

ORIGINATING

VOICE

CALL

TERM

)

MESSAGE

REMINDER

TERM

)

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 45

A-25 Attendant Console With Hotel Functions

STEP CMND BIT EXPLANATION

Message C enter Interface service when terminating to a UCD Group

0/1 = Out /In Service

Not used

Call Origination Restriction of Station upon Setting Call Forwarding-All Calls

0/1 = Required/Not Required

Inter-Position Transfer service

0/1 = Out/In Service

Not used

CallForwarding - Don’t Answer service (at Console)

0/1 = O ut Service (Recall to Console)/In Service Busy Lamp Field

0/1 = O ut/In Service

Message C enter Interface service when terminating Console

0/1 = Out /In Service

Serial Call service

0/1 = O ut/In Service Supervisory Call service

0/1 = O ut/In Service

First Digit of Phantom Station Number for Privacy Expansion

Call Waiting Display on Console

CW Lamp on Console-Threshold

CW Lamp flashes when the number of Calls Waiting is greater than or equal to this

data. b3b2b1b

0 0 0 0 = No Flash 1 0 0 0 = 8 Calls

b3b2b1b

0 0 0 1 = 1 Call 1 0 0 1 = 9 Calls 0 0 1 0 = 2 Calls 1 0 1 0 = 10 Calls 0 0 1 1 = 3 Calls 1 0 1 1 = 11 Calls

0 1 0 0 = 4 Calls 1 1 0 0 = 12 Calls 0 1 0 1 = 5 Calls 1 1 0 1 = 13 Calls 0 1 1 0 = 6 Calls 1 1 1 0 = 14 Calls

0111=7Calls 1111=15Calls

Calls that activate CW Lamp Flash

0/1 = All Calls/Only the types of Calls specified i n SYS2, INDEXes 8 and 9

Not used

SYS2

ASYD

INDEX

SYS2

ASYD

INDEX

SYS2

ASYD

INDEXES

8&9

SYS2

ASYD

INDEX 14

Page 46 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Attendant Console With Hotel Functions A-25

STEP CMND BIT EXPLANATION

Not used

Maid Dial service from Console

0/1 = Not Required/Required

AHSY

INDEX

105

AHSY

INDEXES 101 & 102

AHSY

INDEX

109

AHSY

INDEX

183

STEP CMND EXPLANATION

AANP

AGNP

AASP

AGSP

Assign 1st digit for C onsole Access Code. (CI = N&H, NND = , BLF = 0)

Assign Console Access Code.

(CI = N&H, SRV = 2(SSC), SID = 2) 21 ATNR Release the connection restriction between the tenants. 22 ATRK

Assign the LENS data for the Console.

(RT = 901, RSC = 0, SFC = 0) 23 MBTK Release the trunk for console make busy.

Not used

Wake-Up Time Indication on Hotel Console

0/1 = 24-hour/l2-hour system

Not used

Guest Nam e Display on Console

0/1 = I nterface Type Model 60, 90,120/Model 90, 120 When an incoming call terminates tothe Hotel/Motel Console from aGuest station of

the language category correspondingto each bit. The key to which the call terminates: 0: GST1 Key 1: GST2 Key Language data is assigned on each Guest station as per the information from the PMS.

Busy Status Display - Console 0/1 = Out /In Service

Note:

Setting of Hotel/Motel Console that sets Alert Service

0 Hex: Service can be set from any of the Console

1-F Hex: Service can be set only from the Console of the designated Console Number

Other bits are not to be assigned for service.

Classifyingthe call termination indicatingkeys on the basis of the Language category of the Guest at the time an incoming call from a Guest stationhas terminated to the

Hotel/Motel Console. 0/1 = Not Required/Required

Not used

In the c ase of “All Event No Printout”, the Hotel printer prints out only the information

pertaining to outgoing c alls.

0/1 = Out/In Service (The outgoing call data is assigned by INDEXes 360 through 367.)

Not used

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 47

A-25 Attendant Console With Hotel Functions

STEP CMND EXPLANATION

24 ARSC Release the route restriction (RSC = 0) for the Console.

Function 6 = GST2 (Foreign Guest) 25 AAKP

Function 7 = ATT-Assist Wake-Up

Function 8 = Interposition Transfer

Table 7 Key Arrangement for Hotel Attendant Console

DATA

WUS

WUR

WUS

WUR

WUS

WUR

WUS

WUR

KEY ARRANGEMENT REMARKS

DDS

MWS

RCS

AUD

WUS: Wake Up Set WUR: Wake Up Reset

DDR

MWR

RCR

STS

DDS: Do Not Disturb Set DDR: Do Not Disturb Reset

DDS

MWS

RCS

COC

MWS: Message Waiting Set MWR: Message Waiting Reset

DDR

MWR

RCR

STS

RCS: Room Cutoff Set RCR: Room Cutoff Reset

DDS

MWS

RCS

C/I

AUD

AUD: Audit Report STS: Status Check C/I: Check-In

DDR

MWR

RCR

C/O

STS

C/O: Checkout SCS: Boss-Secretary Set

DDS

MWS

RCS

SCS

AUD

SCR: Boss-Secretary Reset COC: Manual Switching of C.O. Incoming

DDR

MWR

RCR

SCR

STS

Call

Page 48 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Audit Reports A-26

A-26 Audit Reports

General Description

The NEAX2400 IPX provides AUDIT REPORT printout of all rooms assigned specific R oom Status conditions. For example, an AUDIT of all stations in DO NOT DISTURB [D-11] mode m ay be ordered. These REPORTS are generated by key operation and function codes entered from the Hotel Console. AUDIT REPORTS available from the printer are as follows:

Table 8 Audit Report

FUNCTION

CODE DEFINITION

PRINTOUT INFORMATION

0 All Status All Status 1

To be Cleaned 2 Cleaned 3 Readytosell

Maid Status

4 Out of Service 5 Repair Needed 6 Vacant 7

Occupied 8 MESSAGE WAITING set [M-6] 9 AUTOMATIC WAKE-UP [A-10] (Room & T ime)

Room Condition

10 Vip Room (see service condition, PMS option) 11 DO NOT DISTURB [D-11] 12 ROOM CUTOFF [R-9]

All Class Audit

21 Room Class 1 22 Room Class 2 23 Room Class 3 24 Room Class 4 25 Room Class 5 26 Room Class 6

Room Class 27 Room Class 7 28 Room Class 8 29 Room Class 9 20 Room Class 10 2* Room Class 11 2# Room Class 12

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 49

A-26 A udit Reports

Operating Procedure

To order AUDIT RE PORT S printouts from the Console or F ront D esk Terminal

1. Press the AUD key. The associated lamp illuminates

2. Press the STS key. Dial the desired function code.

3. The function c ode is displayed. Press the ENTER key.

4. All displayed information is cleared and lamps are extinguished. Printout begins.

Service Conditions

1. VIP classification must be entered via PMS.

2. Room classifications are assigned via the MAT.

3. Guest name and optional data (Language, etc.) are displayed on the C onsole, but are not included in the printout.

4. Hotel printer is ne cessary for this service feature.

5. Only one audit may be run at a time.

6. Status information is automatically printed out when the following services are performed:

• MAID STATUS [M22] (from Guest room only).

• AUTOMATIC WAKE-UP [A-10] (unanswered, blocked calls).

Assignment Procedure

STEP CMND B IT EXPLANATION

I/O Port designation to Hotel Printer (Model 60/90/120 PMS)

SYS1

ASYD

INDEX

b b b

b2b1b

000=Port0 011=Port3 001=Port1 100=Port4 010=Port2 101=Port5

110=Port6 111=Port7

NotUsed

Transmission Protocol between PBX and Hotel Printer

b7b

0 0 = Out of Service 1 1 = BSC

b7b

0 1 = Level 2A 0 0 = Free Wheel

Page 50 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Audit Reports A-26

STEP CMND B IT EXPLANATION

Group Announcement Service (for Hotel system)

0/1 = Out/In Service

1:AuditReportinservice

Notused

SYS1

ASYD

INDEX

168

STEP CMND EXPLANATION

3 AIOC Assign printer port to match SYS1, ASYD, INDEX 11, in Step 1 above. 4 AGST Assign Room Class

Off-Hook Alarm (Se rvice)

0/1 = Out/In Service Destination for Off-Hook Alarm Termination

0/1 = Console/Station Destination for Priority Call Termination

0/1 = Console/Station

Notused

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 51

A-48 Automatic Message Waiting Lamp Off

General Description

This feature provides for Guest station MESSAGE WAITING [M-6] lamps to automatically turn off after Guests have called predetermined Adm inistration Stations (i.e. Message Center) to retrieve messages.

Operating Procedure

When a Guest calls the Administration Station to retrieve a message, the MESSAGE WAITING [M-6] lamp on the associated Gue st telephone is automatically extinguished and the MESSAGE WAITING [ M-6] data is cleared.

Service Conditions

1. This service is only available when the MESSAGE WAITING [M-6] has been set from:

a.) Front Desk Terminal (Model 90 or 120 PMS). b.) Front Desk Terminal or Console (Model 60 PMS).

2. This feature is not available when calling the Console.

3. Message Waiting lamps set by Message Center Interface will not be cancelled by AUTOMATIC MESSAGE WAITING LAMP OFF [A-48].

4. Refer to MESSAGE WAITING [M-6] for more information.

Assignment Procedure

STEP CMND BIT EXPLANATION

SYS1

ASYD

INDEX

161

Don’t Disturb Override key on Console

0/1=Out/InService

Message Waiting Lamp in Service

0/1 = Out/In Service

Language Service

0/1=Out/InService Screening Service

0/1=Out/InService Not used

DSS (Direct Station Section) Key on Console

0/1 = Ineffective/Effective Timing Start using “#” Code

0/1 = Ineffective/Effective Timing Start using “*” Code

0/1 = Ineffective/Effective

Page 52 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Message Waiting Lamp Off A-48

STEP CMND BIT EXPLANATION

Message Waiting

Message Registration

Do Not Disturb, Room Cutoff

SYS1

ASYD

INDEX

172

Room Status

Automatic Wake-Up, Group Announcement

Room Change, Room Swap

Room Data Change

Not used

Ringing D uration for Automatic Wake-Up

1b0

00 =30sec. 1 0 = 45sec.

b1b

01 =15sec. 1 1 = 60sec.

SYS1

ASYD

INDEX

179

Automatic Message Waiting Lamp Off

0/1 = Out/In Service

Not used

ATT Monitor Service 0/1 = Out/In Service

Not used

MW Lamp Indication of “Do Not Disturb”

0/1 = L ights Steadily/Flashes MW Lamp Indication of “Do Not Disturb”

AHSY

INDEX

139

STEP CMND EXPLANATION

5ASFC

Release the restriction of SFI = 69 for the SFC of the stations that receives Automatic Message Waiting Lamp-Off service.

0/1 = Not Required/Required MW Lamp Indication of “Message Waiting”

0/1 = L ights Steadily/Flashes MW Lamp Indication of “Message Waiting”

0/1 = Not Required/Required 2-Line Guest Name Display on a D

0/1 = Out/In Service

Not used

term

Data transfer to/from PMS when executing the service.

0/1 = Not to be executed/ To be executed.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 53

A-57 Alert Service

General Description

In an emergency situation, the Console or Special Administration Station may initiate the ALERT SERVICE. All Guest stations and Special Administration Stations are c alled, using a distinctive ringing pattern, and c onnected to an emergency announcement.

term

At this time, if D

s are used for Guest stations, the D

Operating Procedure

To set ALERT SERVICE from Console

1. Press the LOOPkey.

2. Dial the access code for Alert Service Setting.

a.) Receive service set tone. b.) All the Guest Stations and all the Special Administration a re rung.

3. Press the RELEASE key.

To cancel ALERT SERVICE fro m Console

1. Press the LOOPkey.

2. Dial the access code for Alert Service Cancel. Receive service set tone.

3. Press the RELEASE key.

To set ALERT SERVICE from Special Administration Station

1. Lift the handset. R eceive dial tone.

2. Dial the access code for Alert Service Setting.

a.) Receive service set tone. b.) All the Guest Station and all the Special Administration Station are rung.

3. Replace the handset.

To cancel ALERT SERVICE from Special Admi nistration Station

1. Lift the handset. R eceive dial tone.

2. Dial the access code for Alert Service Cancel. Receive service set tone.

3. Replace the handset.

To answer

1. The Stations rung by the Alert Service lifts the handset. Announcement is heard from the Announcement Machine. Note

2. Replace the handset.

Note: On answering, the stationis automatically connected toan announcementmachine. If Languageservice has

been specified by PMS, the Guest will receive the announcement in their own language.

term

LCDs will indicate emergency.

Service Conditions

1. A Guest station is called every 2 seconds, to a maximum of 24 stations per Module Group ringing simultaneously. The stations are called in ascending order, based on Line Equipment Number (LEN) per Module Group (MG). After all stations in a Port Interface Module (PIM) have been called, the process is repeated in an attempt to r each stations that did not answer, were busy, or were blocked. Unreachable stations will be tried three times by the NEAX2400 IPX.

Page 54 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Alert Service A-57

Service Conditions (cont’d)

2. Stations will be retried if the Guest does not answer, the line is busy, or the line is in LINE LOCKOUT [L-3]. Stations in the Ma ke Busy condition are not called. The unanswered Guest information is printed out from the hotel printer. Note that the information is also printed out when the called station is a Guest Room - D

3. ALERT SERVICE overrides DO NOT DISTURB [D-11].

4. Special Administration Stations are also called.

5. The ringing pattern used with ALERT SERVICE is shown below. This pattern may not be changed.

term

OFF

0.2 sec

0.4 sec0.4 sec0.4 sec

1 sec 0.2 sec

0.4 sec

6. If a printout of responses (i.e., a nswered, blocked, busy) is required, the hotel printer must support a minimum of 220 charact ers per second (CPS).

7. Whenannouncement trunks for ALERT SERVICE in different languages are provided, theGuest receives the announcement in his/her own language. In this case, the Guests are connected to the announcement trunk in multiple connection, and if the Gue st does not go on hook after hearing the announcement, the call is disconnected automatically after 30 seconds.

8. While Guest stations are ringing, the LCDs on the Guest room D

term

s (if used) will display:

EMERGENCY CALL

(Time and Date)

>>>

Assignment Procedure

STEP CMND BIT EXPLANATION

Don’t Disturb Override key on Console

0/1 = Out /In Service Message Waiting Lamp in Service

0/1 = Out /In Service

Language Service

0/1 = Out/In Service

SYS1

ASYD

INDEX

161

Screening Service

0/1 = Out /In Service

Not used

DSS (Direct Station Section) Key on Console

0/1 = Ineffective/Effective TimingStart using “#” Code

0/1 = Ineffective/Effective TimingStart using “*” Code

0/1 = Ineffective/Effective

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 55

A-57 Alert Service

STEP CMND BIT EXPLANATION

Not used

Called # printout (Alert Service)

0/1: No/Yes

When a Guest station has been called out by Alert Service, if that Guest station is

Busy, Locked Out, or under Make-Busy status, that information is printed out.

SYS1

ASYD

INDEX

182

0/1 = Not Required/Required

STA # Answers = Printout

0/1: No/Yes

When a Guest station has been called out by Alert S ervice, if that Gueststation does

not answer, the information is printed out.

0/1 = Not Required/Required

Not used

Designation of the Hotel/Motel Console that sets Alert Service

0: Service can be set from any of the Console

1-15: Service can be set only from the Console of the designated Console Number

SYS1

ASYD

INDEX

183

Classifyingthe callterminationindicatingkeysonthebasisof Languagecategoryof theGuest

at the timean incomingcall from a Guest stationhas terminated to the Hotel/Motel C onsole.

0/1 = Not Required/Required

Not used

In the case of “All Event No P rintout,” the Hotel printer prints out only the i nformation

pertaining to outgoing c alls.

0/1 = Out/In Service (The outgoing call data is assigned by INDEXes 360 through 367.)

Not used

STEP CMND EXPLANATION

4 AANP Assign minimum necessary numbers of digits for the first number of the Alert Service Access Code.

Assign access code for Alert Service.

• To Set (Hotel Console): SID = 36, STATE = 40

5 AASP

• ToCancel(HotelConsole): SID=36,STATE=41

• To Set (Special Administration): SID = 36, STATE = 45

• To Cancel (Console): SID = 36, STATE = 46

6ARTD

Assign the route data of the trunk that interfaces with the announcement unit.

(LSG = 5). 7 ATRK Assign the trunk interfacing with the announcement unit. 8 MBTK ReleasetheMakeBusyofthetrunkassignedinATRK.

Assign the Announcement Machine to announce occurrence of an emergency.

EQP = 15, LANG = 0 9 AAE D

Note:

If Languageservice isrequired, LANG parameter in AAEDmust be programmedto match Guest language.

10 ASFC Release the restriction of SFI = 45 for the SFC of the Special AdministrationStation.

Page 56 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-up - Hot el Attendant A-58

A-58 Automatic Wake-up - Hotel Attendant

General Description

When AUTOMATIC WAKE-UP [A-10] is set to the Guest station with VIP status and it is time for the Guest to be awakened,the call willring the Console.When answered,the call isextendedto theGuest. TheGuest will begreeted by the attendant rather than a recorded announcement.

Operating Procedure

To operate from the Console

1. On the Hotel Console, the WU (Wake-Up) lamp flashes and the bell rings at preset time.

2. Pressthe WUkey or ANSWE R key.

of Console. Note 2

3. Pressthe START key. ReceiveRing Back Tone. The Station is rung. If a D

the LCD will display as follows:

Note 1 The status of Guest stationto be called appearson the display

term

is used for a Gueststation,

WAKE UP

(Time and Date)

>>>

4. Guest Station lifts the handset. Hotel Attendant informs Wake-Up time. If a D

term

is used for a Guest

station, “WAKE UP” display goes out.

5. Press the RELEASE key.

Note 1: If the Guest station concerned goes off hook while a call termination is being indicated at the WU key, this

is processed as an answer to AUTOMATIC WAKE-UP [A-27], and AUTOMATIC WAKE-UP—HOTEL ATTENDANT ASSISTANCE is cancelled.

Note 2: If the Guest station concerned goes off-hook after the Hotel Attendant presses the WU or ANSWER key,

but before pressing of the START key, the Hotel Attendant and the Guest station can communicate.

Note 3: VIP status is set via PMS at the time of CHECK-IN/CHECKOUT [C-23] or when room data is changed.

Service Conditions

1. The Service Conditions for setting and resetting AUTOMATIC W AKE-UP [A-10] also apply to AUTOMATIC WAKE-UP - HOTEL ATTENDANT.

2. ATTENDANT C ONSOLE WITH HOSPITALITY FUNCTIONS [A-47] and AUTOMATIC WAKE-UP [A-10] must be provided.

3. If Wake-Up is set to a primary station of a SUITE ROOM SERVICE [S-75], the statusis displayed on the Direct Station Selection (DSS) keys. The Attendant may initiate ringing to all the phones in a suite by pressing the START key, or to a specific phone by pressing the corresponding DSS key.

4. If the Guest station goes off-hook after the Attendant presses the WKUP ke y, but before the Attendant presses the START key, the Guest and Attendant will be c onnected.

5. The NEAX2400 IPX reports the Wake-Up call as “called” at the time it rings in at the WKUP key.

6. An incoming Wake-Up call to the Console that is not answered will not time out. The NEAX2400 IPX will not divert unanswered Wake-Up calls to AUTOMATIC WAKE-UP [A-10]. AUTOMATIC WAKEUP [A-10], AUTOM ATIC WAKE-UP - HOTEL ATTENDANT [A-58], and VIP Wake-Up are m utually exclusive.

7. System audit shows “Attendant-called” when the Console rings for a Wake-Up call, and shows “Attendant-answered” when the Attendant answers the call. Wake-up result is sent to PMS.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 57

A-58 Automatic Wa ke-up - Hot el Attendant

Service Conditions (cont’d)

8. The console displays “ ATC”, a nd no other result is sent to PMS when the Attendant answers the call.

9. Setting and cancelling WAKE-UP services are restricted from administration stations, the Console, the PMS Terminal, aFront Desk Terminal, or predetermined S pecial AdministrationStation if the f eature was set by the Guest room station. These restrictions are programmable with the system data.

10. AUTOMATIC WAKE-UP [A-10] and WAKE-UP ANNOUNCEMENT - HEADSTART [W-2] execution remain the same.

11. VIP Wake-Up Variation: Guest stations are given the VIP status via the PMS computer. When AUTOMATIC WAKE- UP [A-10] is set to the VIP Guest station and it is time for the Guest to be awakened, the call will ring the Console. When answered, the call is extended by the Attendant to the Guest. The Guest will be greeted by the attendant rather than a recorded announcement.

a.) An incoming VIP Wake-Up call to the Console will ring up to three minutes. If the Attendant

does not answer after three minutes, the NEAX2400 IPX will divert the VIP Wake-Up to AUTOMATIC WAKE-UP [A-10]. The service conditions of AUTOMATIC WAKE-UP [A-10]

will apply. b.) VIP Wake-up processing can be cancelled by the Console. c.) When the VIP Wake-Up is attempted for a Guest station, a station check at the Console for that

station will display CLD while the console rings. The Console displays ANS WER when the

Attendant is called. d.) If the attendant detects an overload of incoming Hotel Attendant Assistance Wake-Up calls,

processing of the calls can be altered. The attendant seizes a loop a nd dials the Hotel Attendant

Assistance Wake-up cancel code. The calls will be handled as AUTOMATIC WAKE-UP [A-10]

calls. This ensures that the Guests are awakened in a timely manner. When the overload is

determined to be over, the Attendant seizes an idle loop and dials the Hotel Attendant Assistance

Wake-up reactivate code.

12. Automatic Wake-Up hotel attendant assistance overrides Do Not Disturb.

Assignment Procedure

STEP CMND BIT EXPLANATION

Port Number accommodating the Hotel Printer Comma nd Service

b2b1b

000= Port0 011 =Port3 001= Port1 100 =Port4 010= Port2 101 =Port5

SYS1

ASYD

INDEX

165

1: Hotel Printer in service

Automatic Wake-Up-Hotel Attendant Assistant

0/1 = Out/InService

Setting the priority for Guest Station in Automatic Wake-Up

0/1 = Out/In Service Wake-Up information (time, station number,etc.) printout

0/1 = Out/In Service Floor Service

0/1 = Out/In Service

b2b1b

11 0 = Port6 11 1 = Port7

Page 58 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automatic Wake-up - Hot el Attendant A-58

STEP CMND BIT EXPLANATION

Not used

AHSY

INDEX

184

b6Processing for “No Answer” at the Console in the case where Automatic Wake-Up

Attendant - Assistance service is provided.

7b6

0 0 Changeover to Automatic Wake-Up 0 1 No processing for “No Answer” 1 0 Call termination to Console is cancelled

1 1 All Wake-up calls are terminated to the Console

(including Automatic Wake-Up Call)

Note:

This data is effective when the Hotel Console operator does not answer within 3 minutes after a call termination is indicated by the WU lamp on the Hotel Console.

STEP CMND EXPLANATION

3AANP

4 AASP

5 AAKP Assign the WU (Wake-Up) key (FUNC = 7).

Assign minimum necessary numbers of digits for the first number of the Automatic Wake-Up service Access Code.

Assign Wake-Up Call Changeover Access Code.

• Automatic Wake-Up →Automatic Wake-Up Hotel Attendant Assistance Stop

SID = 36, STATE = 38

• Automatic Wake-Up-Hotel Attendant Assistance →Automatic Wake-Up Hotel Attendant

Assistance Stop Cancel SID = 36, STATE = 39

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 59

A-73 Automatic Multiple Attendant Recall

A-73 Automatic M ultiple Attendant Recall

General Description

This feature is a variation of the Autom atic Recall feature of the NEAX2400 IPX. Whe n the Attendant answers an incoming trunk call, dials the station, and presses the RELEASE key, the automatic-recall timer is activated. The dialed station rings, but if it is unanswered within the c ustomer-defined recall time, the call is directed to all active Attendants as an incoming call on the NANS (no a nswer) I CI key - the dialed station stops ringing at this point. If there is no available Attendant, the call is directed to the Attendant who originally handled the call, and the dialed station begins ringing again. It c ontinues ringing until the incoming trunk is released.

Operating Procedure

1. The Attendant presses the incoming trunk call identification key or the ANSWER key when the call

waiting lamp is lit.

2. The Attendant dials the station number, then presses the RELEASE key.

a.) The Automatic Recall timer is activated. b.) The caller hears ringback tone while the called station rings, and the call r emains in the Attendant

loop (i.e., the Attendant that answered the c all can retrieve the c all before the station answers or

before the recall time elapses).

3. If the station does not answer within the recall time, the NEAX2400 IPX releases the station. Any

AttendantcanpresstheNANS key andtalk tothe caller.The callrings onall activeAttendants a s a NANS (no answer) call, and can be answered by any of the Attenda nts. Note

4. If CALLED NUMBER DISPLAY - ATTENDA NT [C-59] is activated: a.) The unanswered station number is displayed as the destination, and the DEST lamp lights.

5. If the Attendant presses the SRC key: b.) The c alling trunk number is displayed and the SRC lamp lights; the DEST lamp goes off.

Note: If the ATTENDANT LOOP RELEASE [A-6] is activated, the recall timer is fixed at 30 seconds.

Service Conditions

1. This feature is not available on a tenant basis, only on a system basis.

2. This feature only works on incoming trunk calls. Internal calls recall to the original Attendant.

3. This feature only applies when the automatic-recall timer elapses while timing a call to a ringing,

unanswered station. It does not apply to stations with ATTENDANT CAMP-ON [A-1] or C ALL HOLD [C-6].

4. AUTOMATIC MULTIPLE ATTENDANT RECALL can be used in conjunction with ATTENDANT

LOOP RELEASE [A-6]. When the programmable timer runs out, the call is directed to a ll attendants without recalling on a specific Attendant loop.

5. This feature is not available for INCOMING C.O. CALLS TO TIE LINE CONNECTIONS [I-3].

6. This feature applies to both Guest and administration stations.

7. ATT peg count is increased by one when the call is redirected to the attendants.

8. A call record is not sent to SMDR until the call is answered by one of the attendants.

9. CALL FORWARDING - DON'T ANSWER [C-3] supersedes this feature.

10. This feature can be used in conjunction with CALLED NUMBER DISPLAY - ATTENDANT [C-59]. If

CALLED NUMBER DISPLAY - ATTENDANT [C-59] is a ctivated, the called station number is displayed on the console when the Attendant answers. (The called number is displayed not only by AUTOMATIC MULTIPLE ATTENDANT RECALL, but also by call forwarding to Attendant.)

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NEAX2400IPX HotelFeatureProgramming Manual

Automatic Multiple Attendant Recall A-73

Service Conditions (cont’d)

11. The “Called Number” displayed is the number of the station that is ringing when the attendant presses the

RELEASE key. If the c all has been forwarded, this number is not the same as the dialed number.

12. Automatic Multiple Attendant Recall is not available for calls transferred to stations over CCIS.

Assignment Procedure

STEP CMND BIT EXPLANATION

SYS1

ASYD

INDEX

177

SYS1

ASYD

INDEX

145

Guest answers camped-on call by switch hook flash

0/1 = Restricted/Allowed

Console Multiple recall

0/1 = Out/In Service

Console Automatic Recall Timer:

Miscellaneous TimerCounter (MT C) is to be

assigned a value from 0 Hex to F Hex (0-15).

Timer Class (TC) must be assigned as “001”

TC = 001means 8 sec.

Console Automatic Recall Timer Value

0/1 = Ineffective/Effective

Not used

This timer assigns the duration for which a call being transferred to a station from the attendant will ring at the station before being recalled.

TimerValueSettingisMTCxTC sec.

Note:

When this datais 00 Hex, default data is automatically set to 30 seconds.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 61

A-74 Ans wering Camp-On/Call Hold Calls By Switchhook Flash

A-74 Answering Camp-On/Call Hold Calls By

Switchhook Flash

General Description

This feature allows abusy Guest stationto answer a CAMP-ON or CALL HOLD call automaticallyby using switch hook flash.

Operating Procedure

To answer a CAMP-ON call

1. The Attendant executes ATTENDANT CAMP-ON WITH TONE I NDICATION [A-1]. A busy Guest

station user hears a camp-on tone indication.

2. If the camped-on station be comes idle: a.) It is automatically rung and connected to the waiting trunk when the user a nswers. An alternative

is for camped on station to perform a switch hook flash.

3. When ANSWERING CAMP-ON/CALLHOLD CALLS BY SWITCH HOOK FLASH has been enabled

and the camped-on station performs a switch hook flash:

a.) The call in progress is placed in a CALL HOLD [C-6] state and the camped-on station is

connected to the CAMP-ON call. The station can then alternate between the two parties by repeating the switch hook flash.

4. When ANSWERING CAMP-ON/CALL HOLD CALLS BY SWITCH HOOK FLASH has been

restricted:

a.) CALL HOLD [ C-6] can be used to answer the CAMP-ON call.

To answer a CALL HOLD call

1. A station uses CALL HOLD [C-6]. The call is placed on hold.

2. The station initiates another call.

3. When the station becomes idle: a.) It is automatically rung and the user is connected to the call on hold upon answer. The station

may also perform a switch hook flash to reconnect with the held call.

4. When this feature is enabled and the station performs a switch hook flash: a.) The call in progress is automatically placed in a CALL HOLD [C-6] state and the original call is

reconnected. The station can then alternate between the two parties by repeating the switch hook flash.

5. When this feature is restricted: a.) CALL HOLD [ C-6] can be used to place the second call on hold and return to the original call.

Service Conditions

1. This feature may be used to answer CAMP-ON calls by AdministrationStations when FLASH BUTTON

2. This feature may be used to answer CALL HOLD calls by Administration Stations when FLASH

3. The operating procedure for CALL HOLD [C-6] is replaced by this feature when SYS1, INDEX 177, Bit

Page 62 NDA-24304, Issue 1

term

-D way for Administration Stations to answer CAMP-ON calls.

BUTTON - D alternative.

6 is enabled.

[F-3D]has beenallowed. However, CALLWAITING - ANSWER - D

term

[F-3D] has been allowed. However, CALL HOLD - D

term

[C-27D]is thepreferred

term

[C-6D] may be used as an

NEAX2400IPX HotelFeatureProgramming Manual

Answering Camp-On/Call Hold Calls By S witchhook Flash A-74

Service Conditions (cont’d)

4. The operating procedure for CALL HOLD - D

term

[C-6D] using FLASH BUTTON - D

replaced by this feature when enabled in system data.

5. The function of the TRANSFER key on the D

term

does not change when this feature is enabled.

6. The limitations for ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] and for CALL HOLD

[C-6] apply to this feature.

term

Assignment Procedure

STEP CMND BIT EXPLANATION

Notused

SYS1

ASYD

INDEX

177

SYS2

ASYD

INDEX

STEP CMND EXPLANATION

3 ASFC

Guest answers camped-on call by switch hook flash

0/1 = Restricted/Allowed

Attendant Multiple recall

0/1 = Out/In Service

Restriction Data of Station Busy Services can be designated as the table below:

R: Restricted A: Allowed

Notused

Attendant Override service

0/1 = Out/In Service

Busy Verification (Console)

0/1 = Out/In Service

Notused

SFI 10 = RES = 1 SFI11=RES=1

EXECUTIVE

B1B

00 R R R R R 01 A R A A A 10 R A A A A 11 A A A A A

CALL

BACK

RIGHT-OF-

WAY

CALL

WAITING-

ORIGINATING

VOICE

CALL

TERM

MESSAGE

REMINDER

)

TERM

)

[F-3D] is

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 63

A-75 Automated Guest Station Voice Mail Retrieval

General Description

AUTOMATED GUEST STATION VOICE MAIL RETRIEVAL (VMR) is a feature that m akes it easy for Guest stationsto retrieve voice mail. Gue st stations dial a Voice Mail Retrieval ( VMR) access codeand a stationpassword for immediate message retrieval. The feature is customer-programmable to allow it to conform to the needs of any voice mail system.

Operating Procedure

The voice mail facility must be set up as an administrative station.

1. The Guest sees that the Message Waiting Lamp on the Guest station is lit.

2. The Guest lifts the handset and dials the VMR access code. The Voice Mail System (VMS) answers, and

prompts the Guest for his password (if required).

3. The Guest enters the password. The VMS plays the messages.

Note: A Gue st station can be provided with normal voice mail operating procedures or AUTOMATED GUEST

STATION VOICE MAIL RETRIEVAL at the discretion of the NEAX2400 IPX operator.

Service Conditions

1. This feature is not available whe n the Guest station has a party on hold. If a party is on hold, normal

operating procedures for voicemail access will be required. This procedure usually requiresthe dialing of the station number and password, but read the appropriate voice mail manual for complete instructions.

2. Normal operating procedure should be used by the Console and the Administration Stations.

3. Ifa Guestdoes notlisten to the messagesbefore checking out,the messagesmust beremoved by the Voice

Mail administrative terminal.

4. Access to voice mail is established by dialing a VMR access c ode, and internal dialing by the P BX of a

function code (limited to 2 digits plus a pa use) and the station number (maximum of 5 digits). The order will be dependent on the voice mail system.

Page 64 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Automated Guest Station Voice Mail Retrieval A-75

Assignment Procedure

STEP CMND BIT EXPLANATION

SYS1

ASYD

INDEX

252

SYS1

ASYD

INDEX

253

SYS1

ASYD

INDEX

254

SYS1

ASYD

INDEX

255

STEP CMND EXPLANATION

5 ASFC

0~b7

First set of digits

Second set of digits

Third set of digits

Fourthsetofdigits

0-15 SFI - 110 RES = 1

“0-9”, “A-E”, with “0” denotes end of data; “E” denotes callingstation.

A= 0 B = * C = # D = 1 sec. delay

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 65

B-26 Busy Status - Hotel Attendant

General Description

When the Hotel Attendant calls a Guest station that is busy, BUSY STATUS DISPLAY - HOTEL ATTENDANT causes the current status of the called Guest station to display in detail on the console LCD.

The following figures show the LCD displays for each status.

1. When the called station receives dial tone (off-hook status):

STA BUSY

XXXX→BUSY

2. When the called station is in make busy status:

STA BUSY

XXXX→MAKE BUSY

3. When the called station is in LINE LOCK OUT [L-3] status:

STA BUSY

XXXX→LOCK OUT

4. When the called station is dialing:

STA BUSY

XXXX→DIALING

5. When the called station is being accessed from another station:

STA BUSY

XXXX→RINGING

6. When the called station is talking to the Administration Station:

STA BUSY

XXXX→ADM:XXXX

7. When the called station is talking to another Guest Station:

STA BUSY

XXXX→GST:XXXX

8. When the called station is engaged in a Central Office (CO) line call and when C entral Of fice code (1-4

digits) is assigned:

STA BUSY

XXXX→COC:X

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NEAX2400IPX HotelFeatureProgramming Manual

Busy Status - Hotel Attendant B-26

General Description (cont’d)

9. When the called station is engaged in a CO line call and when Central Office code is not a ssigned:

STA BUSY

XXXX→RT:XX

10. When the called station is engaged in a call with a Hotel Attendant, and specifiedAttendant Number (1 to

6 digits) is assigned:

STA BUSY

XXXX→ATT:XXX

11. When the called station is engaged in call with a Hotel Attendant, and Specified Attendant Number is not

assigned:

STA BUSY

XXXX→ATN:X

12. For other status conditions:

STA BUSY

XXXX→BUSY

Operating Procedure

To operate from the Hotel Console

1. The attendant dials a station number individually, or while holding a station/trunk. Receives busy tone or

reorder tone according to the status of the called station.

2. The attendant presses the STS key. The current status of the called station displays on the console LCD.

3. The attendant presses the EXT key. The console LCD returns to the previous display.

4. From the status described in either step 2 or 3, the attendant presses the CANCL key. a.) The Attendant is connected to the original party.

b.) The c onsole LCD returns to the initial display.

Service Conditions

1. BUSY STATUS DISPLAY - HOTEL ATTENDANT is available only for the Hotel Console.

2. This feature is available only when the called party is a Guest station.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 67

B-26 Busy Status - Hotel Attendant

Assignment Procedure

STEP CMND BIT EXPLANATION

Not used

Charging Method of ATT (If No. 7 CCIS service is provided, “1” is must be assigned)

0 = “9” + “Trunk Number”

1 = Specific Attendant Number When Administration or Guest stations dial the unused number or the dead level number

AHSY

INDEX

109

0/1 = -/The call is transferred to the Console automatically

Not used

Busy Status Display - Hotel Attendant

0/1 = Out/In Service

Front Desk Terminal (FDT) keys

0/1 = Fixed/Flexible

Not used

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NEAX2400IPX HotelFeatureProgramming Manual

Calendar Display C-19

C-19 Calendar Display

General Description

A digital display indicating month, day, hour, and minute is provided on the Console.

Operating Procedure

Hour and minute information is constantly displayed. Month and day information is displayed only while key operations pertaining to hospitality services are not being performed.

Service Conditions

1. Hour and minute display - (constant).

Note: The Attendant Console clock reads 00:00 AM at midnight and 00:00 PM at noon. The Desk Console clock

reads 00:00 AM at midnight and 12:00 PM at noon.

2. Month and day are displayed as shown below. a.) On the Attendant Console:

MONTH XX DAY DAY OF WEEK

Name

b.) On the Desk Console:

HH:MM AM/PM MONTH XX DAY DAY OF WEEK

Name

3. The time indication can be corrected by use of the MAT command ATIM.

Assignment Procedure

None.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 69

C-23 Check-In/Checkout

General Description

This service manages Vacant/Occupied status of each Guest room, and automatically restrict/cancel the restriction forsuch servicesas C.O. outgoingcall, Automatic Wake-Up,etc. according tothe presentstatusof eachGuest room.

When CHECK-IN/CHECKOUT service is activated from the PMS terminal, the Console, or the Front Desk Terminal, the following operations occur:

• CHECK-IN: The services available at the Guest station are dependent upon the Guest station Class of

Service (as defined by the CLASS OF SERVICE - I NDIVIDUAL [C-15]).

• CHECKOUT: DO NOT DISTURB [D-11] - Reset

ROOM CUTOFF [R-9] - Set MESSAGE WAITING [M-6] - Reset AUTOMATIC WAKE-UP [A-10] - Clear GUEST NAME DISPLAY D GROUP SERVICE through PMS [G-4] - Reset

Note: Features may be cleared from the PMS terminal depending on data assignment when PMS Model 60 is

used. All data is cleared when the C onsole is used. Features may be cleared from the PMS terminal depending on code sent to the NEAX2400 IPX when PMS Model 90 or 120 is used.

term

[G-6D] - Clear

Operating Procedure

Check-In from the Console or Front Desk Terminal

1. Press the CHK IN key. The associated lamp illuminates.

2. Dial the Guest room number. The Guest room number is displayed.

3. Press the ENTERkey. The lamp flashes to confirm Check-In.

4. Press the EXIT key. The lamp and Guest room number are extinguished.

Checkout fromthe Console or Front Desk Terminal

1. Press the CHK OUT key. The associated lamp illuminates.

2. Dial the Guest room number. The Guest room number is displayed.

3. Press the ENTERkey. The lamp flashes to confirm Checkout.

4. Press the EXIT key. The lamp and Guest room number are extinguished.

Note 1: If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station

dialing).

Note 2: Whenperforming C HECK-IN/CHECKOUT for two or moreGuests atthe same time, followSteps 1 through

3 for the first Guest. Follow Steps 2 and Step 3 only for the remaining Guests, then Step 4 to exit from the CHECK-IN/CHECKOUT mode.

Service Conditions

1. When the PMS feature is in operation, the CHK IN/CHK OUT key does not function from the Console.

CHECK-IN/CHECKOUT is activated by the PMS computer.

2. The CHK IN/CHK OUT key at the Front Desk Terminal is always operational. The Front Desk Terminal

CHK IN/CHKOUT key can be usedto unrestrictor restrictthe Guest's phonesprior to Check-In/Out from the PMS terminals as a temporary CHECK-IN/OUT when the PMS terminals are overloaded.

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NEAX2400IPX HotelFeatureProgramming Manual

Check-In/Checkout C-23

Assignment Procedure

STEP CMND BIT EXPLANATION

Processing when Checkout Result (Feature Code = 16, Function Code = 2) has been received from PMS.

0: Out status memory in Guest memory is cleared 1: All Guest memory is cleared

AHSY

INDEX

403

b b b b b b

2 3 4 5

Not used

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 71

C-32 Calling Station Number Display

C-32 Cal ling Station Number Display

General Description

This feature provides hospitality service stations (r estaurant, valet, room service, etc.) and Guest stations with an LCD display of incoming calling number (Guest, Adm inistration, OG, or IC trunk). This display flashes while the call is ringing, then appears steadily when the call is answered. D

Operating Procedure

1. Incoming call to the prime line: a.) Automatically activates the CALLING NUMBER DISPLAY.

2. If a call terminates to another line appearing on the D a.) Press the ringing line button. The hospitality service station LCD will display:

(Time and Date)

-OR-

(Time and Date)

term

may be used for service stations.

term

RMO XXXX

>>>

RMS XXXX

>>>

(Time and Date)

HH:MM DDD

(Time and Date)

HH:MM indicates lapsed time, DDD indicates trunk type (1-3 digits)

The Guest room station LCD will display:

(Time and Date)

-OR-

ADM XXXX

>>>

-OR-

>>>

ADM XXXX

>>>

-OR-

OPR

>>>

-OR-

DDD X

>>>

Page 72 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Operating Procedure (cont’d)

b.) Lift handset and answer the c all. The display stops flashing.

Calling Station Num ber Display C-32

HH:MM FX X

(Time and Date)

>>>

HH:MM WATS X

(Time and Date)

>>>

HH:MM TIE X

(Time and Date)

>>>

HH:MM CCSA X

(Time and Date)

>>>

Service Conditions

1. When a c all terminates to a line other than the prime line, the LCD displays the incoming station as

determined by LINE PRESELECTION - D

term

2. LINE PRESELECTION - D

returns to TIME DISPLAY - D

[L-9D] is governed by a timer. Af ter the timer times out, the display

term

[T-18D].

3. The display will show either RMO (Room Out) and the station number, or RMS ( Room Stay) and the

station number when connected to a Guest station, depending on the data sent from PMS. The display will show ADM (Administration) when connected to any station other than a Guest station.

4. The RMO, RMS, and ADM displays do not appear when calling between nodes of CCIS network.

term

[L-9D].

Assignment Procedure

STEP CMND BIT EXPLANATION

Calling and Intermediate Station Number indication (D

0/1 = Out/In Service (Always assign “1”.) Kind of Service Class indication (D

0/1 = Out/In Service (Always assign “1”.)

SYS1

ASYD

INDEX

Not used

Fixed “0”

Name Display Service

0/1 = Out/In Service

Not used

term

)

term

and Console)

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 73

C-71 Called Number Display - Hotel Attendant Console

C-71 Called Number Display - Hotel Attendant

Console

General Description

If a call is transferred to the Console as a result of the following features:

DO NOT DISTURB [D-11] CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] CALL FORWARDING - DON'T ANSWER [C-3]

CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25] Information pertaining to that station is displayed on the Console. The LCD displays on the Attendant Console and Desk Console are illustrated below.

• The LCD on the Attendant Console displays as shown below:

TN CLS

STATION/TRUNK NO. ROOM INFORMATION

LO RSC

Calling Station Number Called Station Number and Called

• The LCDon the Desk Console displaysas shown below:

XXXX

NAME

XXXX A0700

STATION WK T IME LANG.

RC VIP

Station Room Status Information

MW OCPD

STAY

NAME STAY

SRC TN:X CLS:X XXXX A0700

No. XXXX

DD RCO MW OCPD

Figure2 Display Area of Attendant Console and Desk Console

Operating Procedure

1. Theattendantanswers a n incomingcall. The DEST lamplights,and thecalledstation numberis displayed.

2. The attendantpresses the SRC key. The DEST lamp goes off, and the SRC lamp lights. Either the calling

party's station number or the route/trunk number is displayed.

Service Conditions

1. This feature is effective when a station-to-station call or a DID call has been routed to an C onsole as a result of DO NOT DISTURB [D-11], CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2], CALL FORWARDING - DON'T ANSWER [C-3], or CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25], and is answered by the Attendant.

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NEAX2400IPX HotelFeatureProgramming Manual

Called Number Display - Hotel Attendant Console C-71

Service Conditions (cont’d)

2. If the Attendant presses the SRC key while the called station number is displayed, the display changes to the number of the calling party. The called station number cannot be displayed again.

3. While the called station number is displayed, the Attendant can transfer the c all to a desired station by keying the destination number on the keypad. In this case, the called station number of that call cannot be displayed again.

4. While the called station number is displayed, the Attendant can place the call on hold by pressing the HOLD key.

5. While the called station number is displayed, the Attendant can set CALL PARK [C-29] service. The called station number cannot be displayed again.

6. The Attendant can override the busy Guest station by pressing the associated loop key or TKSL key. The called number and the associated station/route number are displayed on the Console.

CONSOLE DISPLAY

OVERRIDDEN

CONNECTION

PARTY

Station A - Station B S tation A LOOP Station B. No.

CONSOLE

KEY USED

STATION TRUNK

NO. AREA

ROOM INFORMATION

AREA

Station A name and

information

Station A - Trunk A Station A LOOP Trunk A. No.

Station A - Trunk A Trunk A TKSL Trunk A No.

Note: This service is activated, depending on the hotel system parameters.

Assignment Procedure

STEP CMND BIT EXPLANATION

SYS1

ASYD

INDEX

Called Number Displaywhen Call Forwarding to Console

0/1 = Out/In Service

Flashing display of Line Lockout on Console BLF

0/1 = In/Out Service Route No. Display on Console

One digit dialing instead of SHF (DP TEL only)

0/1 = Not Required/Required

TN RT TRK

Priority order for answeringvia ANSWER key 0 = Priority according to Type of Call

1 = Priority according to the order call termination Announcement Trunks used for Delay Announcement - UCD service

0/1 = Common/perUCD group Send Warning Tone to interrupted parties when Executive Right-of-Way service in

operation.

0/1 = Required/Not Required

Station A name and

information

Station A name and

information

RT TRK

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 75

C-71 Called Number Display - Hotel Attendant Console

STEP CMND BIT EXPLANATION

SYS1

ASYD

INDEX

b b b

b b

AHSY

INDEX

110

b b b

Calling and Intermediate StationNumber indication (D

0/1 = Out/In Service (Always assign “1”.)

Kind of Service Class indication (D

0/1 = Out/In Service (Always assign “1 ”.)

Not used

Fixed “0”

Name Display Service

0/1 = Out/In Service

Not used

term

)

Room key Interface 0: Interface is absent (STAY/OUT is displayed)

1: Interface is present (Key status is displayed) Hotel-ATT Guest Information Service

0/1 = Not Required/Required Not used

Called Number Display on the Hotel Console

0/1 = Out/In Service

Not used

Guest Name Display-D

0/1 = Out/In Service

term

, Guest Information Display-D

term

and Console)

/PMS Terminal

Page 76 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Connecting Room Service C-72

C-72 Connecting Room Service

General Description

This feature allows the PMS to connect two rooms on a temporary basis to act as one room. One room will act as the primary room and the other to act as a secondary room. If suite rooms are to be connected, the primary station in the suite room arrangement is used for connecting room purposes.

Operating Procedure

CONNECTING ROOM SERVICE assignment is made through the PMS terminal.

Service Conditions

1. Dialing the primary room phone number rings both primary and secondary room phones. Dialing the secondary room phone number rings the secondary phone only.

2. The primary station c an originate a c all when the secondary station is in use, and vice versa.

3. Only two rooms may be connected. If SUITE ROOMS are connected, then up to eight stations may be connected.

4. Primary suite room numbers are assigned when suite rooms are connected. The status of all e ight stations appears on the DSS lamps when the Console calls the connected suite rooms, if such status indicators are assigned through system data.

5. Thisfeature essentiallyprovides for suite roomservice ona temporary basis for answering incomingcalls. CHECK-IN/CHECKOUT [C-23], MA ID STATUS [M-22], MESSAGE WAITING [M-6], AUTOMATIC WAKE-UP [A-10], DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] must be set or reset independently for each room.

6. PMS message registration (billing) must be done se parately for connecting rooms.

7. When CONNECTING ROOM SERVICE is cancelled by the PMS terminal, the other hospitality statuses remain unchanged. CONNECTING ROOM SERVICE is automatically cancelled when PMS declares the status of these rooms as either Vacant or Out of Order.

8. CONNECTING ROOM SERVICE is also cancelled when MAID STATUS [M-22] sets the r oom or primary rooms Ready to Sell or Out of Order. It is also cancelled when primary room or both rooms are checked out (CHECK-IN/CHECKOUT [C-23]).

9. The CALLING STATION NUMBER DISPLAY [C-32] will display at either the primary or secondary connecting room. In the case of connecting suite rooms, the display will be either the primary suite room or the secondary suite room, depending on number dialed. For CONNECTING ROOM SERVICE, the station number dialed will display regardless of the answering station.

10. There is no limit to the number of connecting room arrangements within a NEAX2400 IPX.

11. Three processing alternatives are available if the primary station in the connecting room is busy.

a.) The caller hears busy tone. b.) The c all is transferred to the Console. c.) The call rings an idle station.

12. When the DD override feature is used for a secondary room, room status displays secondary room information with the primary room number.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 77

C-72 Connecting Room Service

Service Conditions (cont’d)

13. When the Console dials the primary station, the DSS keys a nd lamps are used in the operation. The status of the connecting room phones appear on the DSS lamps. Ringing is generated at the connecting room phones when the first DSS key is pressed or the START key is pressed. If a secondary phone DSS key is pressed, only the corresponding secondary phone will ring. The DSS lamp on a busy connecting room station will flash. The DSS lamp on an idle connecting room phone will show solid.

S2 S3

S3 S4

7500 7501 7502 7503 7510 7511 7512 7513

Primary

Secondary

Primary

Connecting Room

Primary

Secondary

Sub

Connecting Room

DSS/BLF keys on Desk Con sole

Figure 3 Console Lamps Used for Connecting Suites

14. Ringing cycles are controlled by the line card. If suite r ooms are not serviced by a common line card, ring will not be synchronized.

15. If digital remote units are used for c onnecting stations, ringing will be random and will not be synchronized.

Assignment Procedure

STEP CMND BIT EXPLANATION

Don’t Disturb Override key on Console

0/1 = Out/In Service Message WaitingLamp in Service

0/1 = Out/In Service Language S ervice

0/1 = Out/In Service

SYS1

ASYD

INDEX

161

Screening Service

0/1 = Out/In Service

Not used

DSS (Direct Station Section) Keys on Console

0/1 = Ineffective/Effective

TimingStart using “#” Code

0/1 = Ineffective/Effective TimingStart using “*” Code

0/1 = Ineffective/Effective

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NEAX2400IPX HotelFeatureProgramming Manual

Connecting Room Service C-72

STEP CMND BIT EXPLANATION

Fixed Data

Not used

AHSY

INDEX

111

AHSY

INDEX

185

AHSY

INDEX

188

Setting of Message Registration Data to be sent out to the PMS

4b3

0 0 : The pilot number is sent outin the case of Suite Room; the Ma in Room

0 1 : The stationNumber of each station within the room is sent out.

Not used

Connecting Room 0/1 = Out/In S ervice

Not used

Suite Room/Connecting Room Status Display 0/1 = Out/In S ervice

Not used

StationNumberissentoutinthecaseofConnectingRoom.

Processingfor Suite Room Station/Connecting Room Station Busy

1b0

00=BusyTone 0 1 = An idle station w ithin the room is called

1 0 = The call is transferred to the Console if the caller is not the console

operator.

Fixed Data

Not used When a call terminates to the Double Suite Room

0 = All stations ring simultaneously

1 = Alternately between Primary Suite and Secondary Suite

Fixed Data

Suite Roomin Service

0/1 = Out/In S ervice

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 79

C-72 Connecting Room Service

STEP CMND BIT EXPLANATION

Not used

Suite R oom Individual Station Ca lling

AHSY

INDEX

189

0 = A Suite Room individual stationcan be called from a Guest Station, Administration

Station, and Console.

1 = A Suite Room individualstationcanbe called from a SpecialAdministrationStation

and Console.

Ringing at time of generalcalling in theConnecting Room or Suite Room stations 0 = Ringing all stations

1 = Ringing the station in the main room for the Connecting Room; ringing the

Primary station for a Suite Room

Number to be dialed for a general calling of the stations in the Suite Room

0 = Primary Station Number or Pilot (Phantom) Number

1 = Only Pilot (Phantom) Number

Page 80 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

Call Information Display C-147

C-147 Call Information Display

General Description

This feature a llows the following information to be displayed on the Guest room D for Guest stations.

Calling/Called Station AUTOMATIC WAKE-UP - D

term

ALERT SERVICE [A-57] DO NOT DISTURB - D

term

DIRECT DATA ENTRY - STATION [D-107] MESSAGE WAITING [M-6] MAID STATUS [M-22] ROOM CUTOFF [R-9] 2ND WAKE-UP CALL - S AM E GUEST STATION [S-128]

Operating Procedure

1. Calling/Called Station Display

a.) During a call with another Guest station in progress:

term

sLCD.D

[A-10D]

[D-11D]

term

may be used

(Time and Date)

b.) During a call with Administration Station in progress:

ADM XXXX

(Time and Date)

A six digit station displays as AMXXXXXX

c.) During a call with the Console in progress:

(Time and Date)

d.) During a a call through Central Office in progress:

HH:MM DDD X

(Time and Date)

HH:MM indicates lapsed time, X indicates trunk type (1-3digits)

-OR-

HH:MM FX X

(Time and Date)

XXXX

>>>

OPR

>>>

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

HH:MM WATS X

(Time and Date)

>>>

Page 81

C-147 Call Information Display

Operating Procedure (cont’d)

e.) During a call through Tie line in progress:

HH:MM TIE X

(Time and Date)

>>>

-OR-

HH:MM CCSA X

(Time and Date)

>>>

2. For other display services, see each service feature description.

Service Conditions

1. When the Guest name two-line display isprovided by the system parameters,the time display(lower line) disappears during a call.

2. When originating a call using the ISDN terminal, the charging information is not displayed.

Assignment Procedure

STEP CMND EXPLANATION

1 AGST

Assign Guest Station Data (Hotel System)

TEC = 12/18, Room Class = 15 (Guest Station)

STEP CMND BIT EXPLANATION

Assign Hotel System Parameters b

AHSY

INDEX 77

LCD Indicationof Wake Up time on the D

0/1 = -/Remains lit LCD Indication of “DD” (Do Not Disturb) on the D

0/1 = -/Remains lit LCD Indicationof “RC” (Room Cutoff) on the D

0/1 = -/Remains lit LCD Indicationof 2nd Wake-Up time on the D

0/1 = -/Remains lit

Not used

term

STEP CMND EXPLANATION

Assign D

3AKYD

Type:Function:WAKE UP SE T (WUS) [87] Type:Function:ROOM CUTOFF SET [91]

term

Key data

Type:Function:DO NOT DISTURD SET [89] Type:Function:MESSAGE WAITING SET [93]

Related Commands: AGCL, AGSL

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NEAX2400IPX HotelFeatureProgramming Manual

Do Not Disturb D-11

D-11 Do Not Disturb

General Description

This feature allows the Console, PMS terminal, Front Desk Terminal, S pecial Administration Station, or Guest Station to temporarily place individual stations into a mode that blocks incoming calls. Outgoing calls may still be placed from stations in DO NOT DISTURB (DD) mode.

Operating Procedure

To set DO NOT DISTURB from the Console o r F ro nt Desk Terminal

1. Press the DD (set) key. The associated lamp illuminates.

2. Dial the station number. The console displays the station number.

3. Press the ENTERkey. The lamp flashes to confirm that DD is set.

4. Press the EXIT key. The lamp and station display are extinguished.

To cancel DO NOT DISTURB from the Console or Front Desk Terminal

1. Press the DD (reset) key. The associated lamp illuminates.

2. Dial the station number. The console displays the station number.

3. Press the ENTERkey. The lamp flashes to confirm that DD cancellation.

4. Press the EXIT key. The lamp and station display are extinguished.

To set DO NOT DISTURB from Special Administration Station

1. Lift handset or press the SPEAKER key. Receive dial tone.

2. Dial Enhanced DO NOT DISTURB access code. (If ID c ode is required, dial ID code upon receiving second dial tone.) Receive special tone.

3. Dial the station number. Receive service set tone.

4. Repeat S tep 3 for as many Guest rooms a s required.

To cancel DO NOT DISTURB from S pecial Administration Station

1. Lift handset or press the SPEAKER key. Receive dial tone.

2. Dial Enhanced DO NOT DISTURB cancel code. (If ID c ode is required, dial ID code upon receiving second dial tone.) Receive special dial tone.

3. Dial the station number. Receive confirmation tone.

To set DO NOT DISTURB from Guest S t ations

1. Lift handset. Receive dial tone.

2. Dial the DD set code. Receive service set tone.

3. Hang up.

To cancel DO NOT DI ST URB from Guest Stations

1. Lift handset. Receive dial tone.

2. Dial the DD cancel code. Receive service set tone.

3. Hang up.

To obtain a printout of stations in the DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature description.

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

Page 83

D-11 Do Not Disturb

Operating Procedure (cont’d)

Note: For the Console and Front Desk Terminal only:

If an error is made in the c ourse of key operations, press the CLEAR key and continue from Step 2 (station dialing). When setting or cancelling DO NOT DISTURB for two or more stations at the same time, follow the above operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then Step 4 to exit from the service mode. DIRECT SERVICE SET/RESET [D-25] is also available for this feature.

Service Conditions

1. Setting and cancelling of DO NOT DISTURB is performed by key ope rations at the C onsole, PMS terminal, Guest station, Special Administration Station, or Front Desk Terminal.

2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do Not Disturb” announcement, or the Console, depending on the system data.

3. After the Guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is automatically erased.

4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for ALERT SERVICE [A-57].

5. If a call to a station in DO NOT DI STURB mode is routed to the Console, the Attendant may be able to connect both stations for temporary service cancellation by pressing the DD OVER key. This aspect of the DO NOT DISTURB feature is programmable into system data.

6. DO NOT DISTURB is provided for Guest room stations only.

7. When a station in a suite sets DO NOT DISTURB, a ll stations in that suite are placed in the DD mode.

8. Station in DD mode can receive calls from specific trunk routes or stations through system data assignment.

9. Guest “Boss” and “Secretary” rooms override DD mode for calls between assigned stations.

10. When setting DO NOT DISTURB from Special Adm inistration Station, no check is made to see if dialed station is in DO NOT DISTURB mode or not; subsequent DO NOT DISTURB set/cancel is accepted.

11. DO NOT DISTURB set by Special Administration Station c an be cancelled by Guest station, and vice versa.

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NEAX2400IPX HotelFeatureProgramming Manual

Do Not Disturb D-11

Assignment Procedure

STEP CMND BIT EXPLANATION

Hotel Feature required (Fixed Data)

Hotel Service kind (Fixed Data)

Length of Room Status Memory

0/1 = 8 byte/24 byte

SYS1

ASYD

INDEX

160

SYS1

ASYD

INDEX

161

b b

Pattern of Key Arrangement on Attendant Console (Refer to Figure 4) (Usually, 00)

GuestName Service

0/1 = Out/In Service Numbering Plan Data Table of Guest and Administration stations

0/1 = Separate/Common Fixed “0”

Don’t Disturb Override key on Console

0/1 = Out/In Service

Message Waiting Service

0/1 = Out/In Service

Language Service 0/1 = Out/In Service

Screening Service

0/1 = Out/In Service Not used

DSS (Direct Station Section) Key on Console

0/1 = Ineffective/Effective TimingStart using “#” Code

0/1 = Ineffective/Effective TimingStart using “*” Code

0/1 = Ineffective/Effective Destination of connection when a connection between Gue st stations is restricted.

b1b

0 0 = ROT 1 0 = Announcement

01=ATT 11=–

b1b

Destination of connection when Room Cutoff is assigned.

b3b

SYS1

ASYD

INDEX

162

NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1

0 0 = ROT 1 0 =Announcement

01=ATT 1 1=–

Assignment of destination for Do Not Disturb.

b5b

0 0 = ROT 1 0 =Announcement

01=ATT 1 1=–

Tone to be given when a wake-up call is answered.

b7b

0 0 = Music On Hold 1 0 = –

0 1 = Announcement 1 1 = –

b3b

b5b

b7b

Page 85

D-11 Do Not Disturb

STEP CMND BIT EXPLANATION

Room status data (b2,b1,b0) to be set at the time of C heckout

b2b1b

0 0 0= – 0 1 0 = Cleaned

0 0 1= To be Cleaned 0 1 1 = Ready for Occupancy

Note:

Do not assign other data.

b2b1b

Assignment of Re striction Method in Do N ot Disturb Status 0/1 = Restricted/Restriction Method according to RSC

Note:

If unconditional restriction is set as per the OG restriction and IC restrictioninformation, or if OG restriction and IC restriction are set to Guest stations, the present Route Restriction Class is temporarily replaced with RSC 13-15, and whether restriction is executed or not is

SYS1

ASYD

INDEX

170

selected from the Rest riction Table.

ROUTE RESTRICTION

CLASS (RSC) CONDITION

13 RoomCutoff 14 Do Not Disturb 15 Room Cutoffand Do Not Disturb

Timing Start

0/1 = Not Required/Required SHF from a Guest Station while talking

0/1 = Effective (goes to ORT)/Ineffective (Goes to ATTCON) Day/Night Change of RSC

0 = Time zone changing per Day/Night Change Table (ADNR)

1 = By NIGHT key of the ATT Message Registration from Hotel Processor

0/1 = Yes/No

Message Waiting

Message Registration

Do Not Disturb, Room Cutoff

SYS1

ASYD

INDEX

172

Room Status

Automatic Wake up, Group Announcement

Room Change, Room Swap

Room Data Change

Not used

Data transfer to/from PMS when executing the service.

0/1 = Not to be executed/To be executed

Page 86 NDA-24304, Issue 1

NEAX2400IPX HotelFeatureProgramming Manual

NEC Hotel Feature Programming User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

List of Figures

List of Tables

Introduction

Numbering Plan

Description of Service Features

Automatic Wake-Up A-10

A-15 Announcement Service

A-25 Attendant Console With Hotel Functions

Audit Reports A-26

A-48 Automatic Message Waiting Lamp Off

A-57 Alert Service

Automatic Wake-up - Hot el Attendant A-58

A-73 Automatic Multiple Attendant Recall

A-74 Ans wering Camp-On/Call Hold Calls By Switchhook Flash

A-75 Automated Guest Station Voice Mail Retrieval

B-26 Busy Status - Hotel Attendant

Calendar Display C-19

C-23 Check-In/Checkout

C-32 Calling Station Number Display

C-71 Called Number Display - Hotel Attendant Console

Connecting Room Service C-72

Call Information Display C-147

Do Not Disturb D-11