NEC Hotel Feature Programming User Guide
NDA-24304
ISSUE 1
STOCK # 200798
®
Hotel Feature Programming Manual
OCTOBER, 2000
NEC America, Inc.
The informationcontained in this document is specific to D
term
Series E only.
Throughout this document, references to “Console” or “Attendant Console”
imply a Hotel Console. Most features described in this manual require a Hotel
Console. However, somefeatures(includingA-57, A-73,I-23, P-34, and V-16)
can also be performed using a Business Console.
Minimum firmware may be required. Contact NEC Engineering for additional
information.
NEC America, Inc. reserves the right to change the specifications, functions, or
features, at any time, without notice.
NEC America, Inc. has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC America,
Inc. and shall not be reproduced without prior written approval from NEC
America, Inc.
NEAX
®
and D
term®
are registered trademarks of NEC Corporation.
Copyright 2000
NEC America, Inc.
Printed in the U.S.A
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Hotel Feature Programming Manual
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NEAX2400 IPX
Hotel Feature Programming Manual
Revision Sheet 4/4
NDA-24304
NDA-24304
ISSUE 1
OCTOBER, 2000
NEAX2400 IPX
Hotel Feature Programming Manual
Feature List
Page
Introduction.............................................................. 1
NumberingPlan .......................................................... 3
DescriptionofServiceFeatures.............................................. 13
A-10 AutomaticWake-Up............................................... 15
A-10D Automatic Wake-Up D
A-15 AnnouncementService ............................................ 38
A-25 Attendant Console With Hotel Functions ............................... 40
A-26 AuditReports .................................................... 49
A-48 AutomaticMessageWaitingLampOff................................. 52
A-57 AlertService..................................................... 54
A-58 Automatic Wake-up - Hotel Attendant . ................................ 57
A-73 AutomaticMultipleAttendantRecall .................................. 60
A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash ................. 62
A-75 AutomatedGuestStationVoiceMailRetrieval .......................... 64
B-26 Busy Status - Hotel Attendant . . . .................................... 66
C-19 CalendarDisplay ................................................. 69
C-23 Check-In/Checkout................................................ 70
C-32 Calling Station Number Display . . .................................... 72
C-71 Called Number Display - Hotel Attendant Console . ...................... 74
C-72 ConnectingRoomService .......................................... 77
C-147 CallInformationDisplay............................................ 81
D-11 DoNotDisturb ................................................... 83
D-11D Do Not Disturb - D
D-15 Day/NightClassofService ......................................... 94
D-23 DirectPageConnection............................................ 97
D-24 DirectPaging .................................................... 100
D-25 DirectServiceSet/Reset ........................................... 101
D-26 DirectStationSelection ............................................ 103
D-88 DirectoryAssistanceInterface ....................................... 104
D-89 DirectSelection-Outside .......................................... 106
D-105D D
term
WithHotelFunction .......................................... 107
D-107 DirectDataEntry-Station .......................................... 111
D-150 DoubleSuiteRoom ............................................... 112
D-151 DD/MWLampControl ............................................. 116
E-21 Emergency Call Monitor - Attendant . . ................................ 117
G-1 Guest/AdministrativeService........................................ 121
term
.......................................... 26
term
............................................. 89
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page i
Feature List (Continued)
Page
G-4 GroupServiceThroughPMS........................................ 123
G-5 GuestNameDisplayThroughPMS................................... 127
G-6D Guest Name Display - D
G-7D Guest Information Display - D
term
......................................... 128
term
.................................... 135
G-8 Guest Information Display - Hotel Attendant Console . . . .................. 138
G-9 GuestInformationDisplay-PMSTerminal ............................. 141
G-11 Guest Room Calling - Hotel Attendant . ................................ 144
G-21 GroupRestriction................................................. 147
G-24 Guest Station - D
term
.............................................. 154
H-8 House Phone/Hot Line ............................................. 156
H-22 HotelFeatureTransparencyOverCCIS ............................... 157
I-23 Inter-PositionTransfer2............................................ 163
L-27 Language Service . . .............................................. 164
M-6 MessageWaiting ................................................. 169
M-22 MaidStatus ..................................................... 172
M-51 Manual Switching Of C.O. Incoming Call Destination . . . .................. 178
M-68 MaidStatus-Answerback .......................................... 179
O-6 Off-hookAlarm................................................... 182
O-9 OvertimeCall .................................................... 186
P-8 PrinterControl-HotelAttendantConsole .............................. 187
P-27 PMSInterface-BISYNC ........................................... 193
P-29 PMSInterface ................................................... 196
P-34 PagingConsole .................................................. 203
R-9 RoomCutoff..................................................... 206
R-10 RoomStatus .................................................... 209
R-17 RoomNumbering................................................. 212
S-17 SplitAccesstoOutgoing ........................................... 214
S-32 Screening....................................................... 216
S-49 ServiceCallRouting............................................... 218
S-74 SecretarialService-GuestStation ................................... 219
S-75 SuiteRoomService ............................................... 222
S-128 2ndWake-upCall-SameGuestStation............................... 227
T-13 TollTerminalAccess .............................................. 231
T-21 TimingStart ..................................................... 232
V-16 VoiceMailServiceViaMessageCenterInterface(MCI)................... 235
W-2 Wake-up Announcement - Headstart . . ................................ 237
Page ii NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
List of Figures
Page
Figure1 KeyAllocationsofDeskConsole................................... 41
Figure 2 Display Area of Attendant Console and Desk Console .................. 74
Figure 3 Console Lamps Used for Connecting Suites.......................... 78
Figure 4 Key Pattern on the Attendant Console . . . ........................... 101
Figure5 KeyPatternontheDeskConsole.................................. 101
Figure 6 Example of 16-Button D
term
onaFrontDeskConsole.................. 108
Figure 7 Example of Single/Double Suite Room . . . ........................... 112
Figure 8 LCD Display on Special Administration Station D
term
................... 128
Figure 9 DSS Key/Station Correspondence and Lamp Indications. . . ............. 144
Figure 10 Example of Display for Call Origination - from Attendant
ConsoleandDeskConsole....................................... 157
Figure 11 Example of Display for Call Origination from D
term
..................... 157
Figure 12 Call Termination on Attendant Console, Desk Console,
and Special Administration D
term
................................... 158
Figure 13 Example of Service Feature Setting - Attendant Console
andDeskConsole.............................................. 158
Figure 14 Check-In/Checkout Keys Replaced by Secretary Service
Set/Reset(SCS,SCR)........................................... 221
Figure 15 DSS B usy Lamps on Attendant Console and Desk Console. ............. 223
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page iii
List of Tables
Page
Table1 DialAccessNumbersforAdministrationStation....................... 3
Table2 DialAccessNumbersforGuestStation ............................. 3
Table3 SpecialServiceAccessNumbers.................................. 4
Table4 TrunkAccessNumbers.......................................... 5
Table5 DialAccessNumberingPlanforAdministrationStation................. 6
Table6 DialAccessNumberingPlanforGuestStation........................ 7
Table 7 Key Arrangement for Hotel Attendant Console . . ...................... 48
Table8 AuditReport................................................... 49
Table 9 Standard Service Abbreviations on D
term
............................ 109
Table10 AvailableHospitalityServiceOverCCIS............................. 159
Table11 TextExplanations.............................................. 199
Page iv NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
NEAX2400 IPX Hotel Features
LEGEND
X – Available
— – Not Applicable
N – Not Available
→ – Feature carried over to next software series
Index Feature Description
A-10 Automatic Wake-Up
A-10D Automatic Wake-Up D
term
A-15 Announcement Service
A-25 Attendant Console With Hotel Functions
A-26 Audit Reports
Non-
Network
XX
XX
X
X
XX
FCCS
—
N
A-48 Automatic Message Waiting Lamp Off XX
A-57 Alert Service
A-58 Automatic Wake-up - Hotel Attendant
A-73 Automatic Multiple Attendant Recall
A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash
A-75 Automated Guest Station Voice Mail Retrieval
X
XX
X
X
X —
N
N
—
B-26 Busy Status - Hotel Attendant
C-19 Calendar Display
C-23 Check-In/Checkout
C-32 Calling Station Number Display
C-71 Called Number Display - Hotel Attendant Console
XX
X
XX
XX
XX
C-72 Connecting Room Service X N
C-147 Call Information Display
D-11 Do Not Disturb
term
D-11D
Do Not Disturb - D
Note: Different from Business Feature.
X N
XX
XX
D-15 Day/Night Class of Service X N
D-23 Direct Page Connection
D-24 Direct Paging
D-25 Direct Service Set/Reset
D-26 Direct Station Selection
D-88 Directory Assistance Inter face
D-89 Direct Selection - Outside
term
D-105D D
With Hotel Function XX
D-107 Direct Data Entry - Station
X —
X
XX
X
X
X —
X
—
—
—
N
N
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page v
NEAX2400 IP X Hotel Features (Continued)
LEGEND
X – Availab le
— – Not Applicable
N – Not Available
→ – Feature carried over to next software series
Index Feature Description
D-150 Double Suite Room
D-151 DD/MW Lamp Control
E-21 Emergency Call Monitor - Attendant
G-1 Guest/Administrative Service
G-4 Group Service Through PMS
Non-
Network
X
XX
X
XX
XX
FCCS
N
N
G-5 Guest Name Display Through PMS XX
G-6D Guest Name Display - D
G-7D Guest Information Display - D
G-8 Guest Information Display - Hotel Attendant Console
G-9 Guest Information Display - PMS Terminal
G-11 Guest Room Calling - Hotel Attendant
term
term
XX
X
X
X
XX
N
N
N
G-21 Group Restriction X N
G-24 Guest Station - D
term
H-8 House Phone/Hot Line
H-22 Hotel Feature Transparency Over CCIS
I-23 Inter-Position Transfer 2
L-27 Language Service
XX
X
X
X
XX
—
—
N
M-6 Message Waiting XX
M-22 Maid Status XX
M-51 M anual Switching Of C.O. Incoming C all Destination
M-68 M aid S tatus - Answerback
O-6 Off-hook Alarm
O-9 Overtime Call
X
X
XX
XX
N
N
P-8 Printer Control - Hotel Attendant Console XX
P-27 PMS Interface - BISYNC XX
P-29 PMS Interface
P-34 P aging Console
R-9 Room Cutoff
R-10 Room Status
XX
X
XX
XX
—
R-17 Room N umbering X —
S-17 S plit Access to Outgoing
NEAX2400IPX HotelFeatureProgramming Manual
Page vi NDA-24304, Issue 1
XX
NEAX2400 IP X Hotel Features (Continued)
LEGEND
X – Availab le
— – Not Applicable
N – Not Available
→ – Feature carried over to next software series
Index Feature Description
S-32 Screening
S-49 S ervice Call Routing
S-74 Secretarial Service - Guest Station
S-75 S uite Room Service
S-128 2nd Wake-up Call - Same Guest S tation
Non-
Network
X
XX
X
X
XX
FCCS
N
N
N
T-13 Toll Terminal Access XX
T-21 Timing Start XX
V-16 Voice Mail Service Via Message Center Interface (MCI)
W-2 Wake-up Announcement - Headstart
XX
X
N
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page vii
This page is for your notes.
Page viii NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
Introduction
Introduction
General Description
This manual explains the Office Data Design of the Hotel System, the Numbering Plan and a description of Service
features.
How to Follow the Manual
This manual is organized as follows:
• Numbering Plan
This section explains the numbering plan in the hotel system.
• Description of Service Features
This section explains how to use the hotel service features.
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
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This page is for your notes.
Page 2 NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
Numbering Plan
Numbering Plan
Access Codes for various service features are determined according to the Dial Access Num bering Plan. This
chapter explains the Numbering Plan, and commands related to the Numbering Plan in the Hotel System.
Three types of Dial Access Numbers
• Station Access Numbers
• SpecialService Access Numbers
• Trunk Access Numbers
Basic Knowledge of Dial Access Numbers
This section explains the procedure for determining these Dial Access numbers and precautions.
1. A Dial Access Number consists of an Access Level and a Number of Digits as shown below:
Number of Digits (maximum 6 digits)
ABCDEFDial Access Number:
Access Level (0 through 9, *, #)
2. For Hotel Systems, the service to be performed is determined according to the specific Dial Access
Number.
3. The Hotel System can have two Num bering Plan Development tables; one is for Administration stations
and the other for Guest stations. Therefore, the D ial Access Number for Administration stations and the
Dial Access Number for Guest stations can be provided independently. For example:
• Dial Access Numbers for Administration Station
Table 1 Dial Access Numbers for Administration Station
DIAL ACCESS NUMBER ACCESS TO
“0” Split Access To Outgoing (Operator Call)
“10” Speed Calling - System
“12” Call Hold
“2XXXX” Guest Station (4 or 5 digits) of Main Building
“3XXXX” Guest Station (4 or 5 digits) of Annex
“4XXX” Administration Station (4 digits)
“5XXX” Special Administration (4 digits)
“8X” 2-Digits Trunk
“9” C.O. Trunk
“6” and “7” Vacant Level
• Dial Access Numbers for Guest Station
Table 2 Dial Access Numbers for Guest Station
DIAL ACCESS NUMBER ACCESS TO
“0” Split Access To Outgoing (Special Administration Station (STN 5000) Call
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
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Numbering Plan
Table 2 Dial Access Numbers for Guest Station (Continued)
DIAL ACCESS NUMBER ACCESS TO
“13” Automatic Wake Up; Set
“14” Automatic Wake Up; Cancel
“2XXXX” Guest Station (4 or 5 digits) of Main Building
“3XXXX” Guest Station (4 or 5 digits) of Annex
“7” Floor Service
“9” C.O. Trunk
“4”, “5”, “6”, and “8” Vacant Level
Note: For the Access Level (1st digit of the Dial Access numbers) different numbers are assigned for Station
Access numbers, Special Service Access numbers, and Trunk Access numbers.
Station Access Numbers
1. One through six-digit station numbers are supported.
2. The NEAX2400 IPX can provide Timing Start Service. The Timing Start Service allows single-digit and
multi-digit stations to use the same Access levels. For example:
2101: Guest Station Num ber of No. 1 Room on the 1st floor of the main building.
21001: Guest Station Number of No. 1 Room on the 10th floor of the main building.
3101: Guest Station Num ber of No. 1 Room on the 1st floor of the annex.
31001: Guest Station Number of No. 1 Room on the 10th floor of the annex.
3. The same station number cannot be assigned twicewithin the same NEAX2400 IPX, even if it is assigned
to different tenants or to an Administration Station and a Guest Station.
Special Service Access N umbers
1. SpecialService Accessnumbers of one through six digits can be assigned for each Access Level. Usually,
one through three digits are used.
2. The Hotel System can provide the Same Number Access (Split Access To Outgoing) service. The Same
Number Access service can provide both Administration and Guest stations with the different service
featureby the samenumber. It c an also providethe same ora differentservice featureby the same number
according to Tenant Class, Route Restriction Class (RSC) and Service Feature Class (SFC) concerned.
Table 3 Special Service Access Numbers
DIAL
CODE
SERVICE FEATURE FO R
ADMINISTRATION STATION
SERVICE FEATURE FO R
GUEST STATION
“0” Operator Call Special Administration Station Call
3. The Hotel System can provide the Floor Service. The Floor Service is a service to call the Room Service
station on each floor by the same Access code. For example:
• Guest Station on the 1st Floor of the main building:
dial “7” Calling
→ Room S ervice Station (STN 4801) on the 1F
• Guest Station on the 2nd Floor of the main building
dial “7”
→ Calling Room Service Station (STN 4802) on the 2F
• Guest Station on the 3rd Floor of the main building
dial “7”
→ Calling Room Service Station (STN 4803) on the 3F
Table 4 shows a listing of special services which require Access numbers.
Page 4 NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
Numbering Plan
Note: In a case where both Entry and Cancel are specified for the same special service, different Access numbers
must be assigned for Entry and for Cancel.
Trunk Access Numbers
1. Trunk Access numbers ranging from one through six (1-6) digits may be assigned on an individual basis.
Usually, 1-3 digits are used.
Table 4 Trunk Access Numbers
NAME OF SPECIAL SERVICE NAME OF SPECIAL SERVICE
Account Code Dial C all Forwarding - D on’t Answer - Cancel
Attendant Manual Override Call Hold
Authorization Code/Forced Account Code Dial Call Park Access Code
Automatic Wake Up - Set Call Park Local Retrieval Code
Automatic Wake Up - Cancel Call Park Remote Retrieval Code
Busy Out - Entry (UCD) Call Pickup
Busy Out - Cancel (UCD) Call Pickup - Direct
Call Back - Entry Call Waiting
Call Back - Cancel Data Privacy - Entry
Call Forwarding - All Calls - Entry Data Privacy - Cancel
Call Forwarding - All Calls - Cancel Dial Access to Attendant
Call Forwarding - Busy Line - Entry Executive Right-of-Way
Call Forwarding - Busy Line - Cancel Faulty Trunk Report
Call Forwarding - Don’t Answer - Entry Flash Signal Sending (CAS Main Station)
Floor Service Priority Call 1
Group Announcement - Entry Priority Call 2
Group Announcement - Cancel Priority Call 3
Guest/Administration Service Priority Paging
Hotel Service Speed Calling Access
Individual Speed Calling: Entry Same Number Access
Individual Speed Calling: Access TAS Answer
Individual Trunk Access Trunk Queuing: Entry
Line Load Control: Entry Trunk Queuing: Cancel
Line Load Control: Cancel Voice Call
Message Reminder
2. Trunk Access numbers are required on an individual route basis.
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page 5
Numbering Plan
3. When Least Cost R outing (LCR) is utilized, LCR Access is regarded as access to an individual route;
therefore an Access Number must be assigned.
4. If Answer Service is provided for Speaker and/or Radio Paging, a Paging Answer code must be assigned.
Examples of a Dial Access Numbering Plans are shown in Table 5 and Table 6.
Table 5 Dial Access Numbering Plan for Administration Station
ACCESS NUMBER FUNCTION REMARKS
0 Same Number Access (Dial Access to Attendant) Operator Call
10 Call Hold
11 Call Back (Entry) Cancel Number is “19”
12 Executive Right-of-Way
13 Speed Calling System
14
15
16
Vacant Numbers
17
18
19 Call Back (Cancel) Entry Number is “11”
2000 - 2018 4-digit Administration Station Number
3000 - 3011 4-digit Guest Station Number
4
5
6
Vacant Numbers
7
80 Vacant Numbers
81 Access to Area A Route Number: 2
82 Access to Area B R oute Num ber: 3
83 Access to Area C R oute Num ber: 4
84 Access to Area D Route Number: 5
85 Access to Area E Route Number: 6
86
Vacant Numbers
87
88 Access to Paging Equipment Route Number: 10
Page 6 NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
Numbering Plan
Table 5 Dial Access Numbering Plan for Administration Station (Continued)
ACCESS NUMBER FUNCTION REMARKS
89 Vacant Number
9 Access to Central Office Route Number: 1
Table 6 Dial Access Numbering Plan for Guest Station
ACCESS NUMBER FUNCTION REMARKS
0
Same Number Access (Special Administration Station
Call)
Special Administration
Station Number “2000”
10
11
Vacant Numbers
12
13
14 Automatic Wake Up (Entry) Cancel Number is “15”
15 Automatic Wake Up (Cancel) Entry Number is “14”
16
17
Vacant Numbers
18
19
2 Vacant Level
3000 - 3011 4-digit Guest Station Number
4
Vacant Level5
6
7 Floor Service
IF: STN = 2001 Call
2F: STN = 2002 Call
8 Vacant Level
9 Access to Central Office Route Number: 1
Commands Related to the Numbering Plan
This section explains the commands related to the Numbering Plan and also explains comm and assignment
procedure. For details of a specific command, refer to the NEAX2400 IPX Office Data Specification Manual.
1. ASYD (Assignment of System Data) - The system data pertaining to the Numbering Plan is as follows:
a.) SYS1 INDEX 160 b
- This data is for determining whether the Num bering Plan De velopment
6
Table is to be provided in common or separately for Administration and Guest stations. The
commands to be used vary with the value assigned to the data as follows.
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page 7
Numbering Plan
b.) When the Table is to be provided in common for Administration and Guest stations.
=1)
(b
6
AANP
(Common)
AASP
(Common)
ASPS (Common)
ASPF (Common)
AAST (for Administration)
AGST (for Guest)
c.) When the Table is to be provided separately for Administration and Guest stations.
=0)
(b
6
AANP
(for Admin.)
AASP
(for Admin.)
AAST
ASPS (Common)
ASPF (Common)
(for Admin.)
AGNP
(for Guest)
AGSP
(for Guest)
AGST
(for Guest)
Note: Administration stations can call Guest stations, butcalls from Guest stations to Administration stations are
restricted. A call from a Guest Station to a predetermined Administration Station is allowed via Same
Number Access (Split Access To Outgoing) service.
d.) SYS1 INDEX 161 b
6,b7
b6: “#” code is used in Timing Start Service.
(0/1 = Ineffective/Effective)
b7: “*” code is used in Timing Start Service.
(0/1 = Ineffective/Effective)
When Timing Start is used, the NEAX2400 IPX can have the following numbering:
Floor Room No. Station No.
1st 11 8111
11th 11 81111
In this case, if a 5-digit station number is dialed, the call is immediately connected to the called
station.However, ifa 4-digit station numberis dialed,the callis connectedto the called stationwith
a certain delay. This is because the necessary number of digits of the access level assigned by the
AANP/AGNP command is se t to the number of digits of station number of larger number of digits.
Thus, when a station number of smaller number of digits is dialed, the call is not connected to the
called station until the Register Inter-Digit Timer in the NEAX2400 IPX is timed out. In order that
a call by dialing a station number of smaller number of digits can be immediately connected to the
called station, assignment of this system data is necessary. If use of “#” code is made effective, a
call to a station of smaller number of digits is connected immediately to the called station with “#”
code dialed after the station number.
2. AANP/AGNP (Assignment of Administration Numbering Plan/Assignment of Guest Numbering Plan) These commands are used to assign theminimum requirednumber of digits to be usedfor determiningthe
required service according to the first digit received.
Page 8 NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
Numbering Plan
Note: When the Timing start service is used, the minimum required number of digits is assigned to the station
number of larger number of digits.
For example, w hen Station Number 200 and Station Number 2000 exist, Number of Necessary Digits
(NND) = 4 is to be assigned with respect to the 1st Digit (1st DC) = 2.
3. Adummy number (SID36,STATE 63) is necessary for the followingcase: When the NEAX2400 IPX has
stations “200” and “21000”, assign a dummy number for “210” with NND = 2.
4. AASP/AGSP (Assignment of Administration Special Access Code/Assignment of Guest Special Access
Code) - These commands are used tospecify the kind of service to be executedor the route to be accessed
when a Special Access Code or Trunk Access Code is dialed. This data pertains to Administration stations.
5. ASPS (Assignment of Special Access Code for Same Number Access) - When Split Access To Outgoing
(Same NumberAccess) is r equired, these comm ands are used to specify the kind of service to be executed
or the route to be accessed when a Special Access Code or Trunk Access Code is dialed.
6. ASPF (Assignment of Special Access Code for Floor Service) - This command is used to assign the calls
from Guest stations on each floor, and can be terminated to a service station, such as laundry service and
room service, on the same floor as the Guest Station.
7. AAST/AGST (Assignment of Adm inistration Station Data/Assignment of Guest Station Data) - These
commands are used to assign station data. When the NEAX2400 IPX provides the floor service, these
commands are used to assign floor service data with respect to Guest Room Service Station.
Examples of Numbering Plan Data Assignmen ts
The procedures for data assignment are explained in the subsequent pages.
1. Dial Access Number
a.) For Administration:
Access Code
Access To
“0” Operator Call
“100” ~ “1000” Guest Station on 1F
“200” ~ “2000” Guest Station on 2F
“3000” ~ “3500” Administration Station Num ber
“4000” S pecial Administration Station
“5000” R oom Service Station for 1F
“5001” R oom Service Station for 2F
“9” C.O. Trunk
b.) For Guest
Access Code
Access To
“0” Special Administration Station Call
“100” ~ “1000” Guest Station on 1F
“200” ~ “2000” Guest Station on 2F
“8” Floor Service
“9” C.O. Trunk
2. Others:
a.) Numbering Plan Development Table is provided separately for Administration and Guest.
b.) Use of “#” code in the Timing Start Service is made effective.
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page 9
Entry Procedure:
START
Numbering Plan
ASYD
AANP
SYS1
INDEX 160, b6=0
Numbering Plan Development Table is provided separately for
Administration and Guest.
INDEX 161, b
Use of “#” code in the Timing Start Service is made effective.
INDEX 165, b
Floor Service is provided.
With respect to the 1st digit code (1ST DC), assign Number of
Necessary Digits (NND) as follows.
1ST DC
01
14
24
34
44
54
91
=0
6
=1
7
NND
A
AGNP
AASP
With respect to the 1st digit code (1ST DC), assign Number of
Necessary Digits (NND) as follows.
1ST DC
NND
01
14
24
81
91
With respect to the Access Code (ACC) assign service
features as follows.
ACC SRV SID No. KIND
0 2(SSC) 57 0 0
ACC
SRV RT
9OGC1
Page 10 NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
A
Numbering Plan
AGSP
ASPS
AAST
With respect to the Access Code (ACC) assign service features
as follows:
ACC
SRV SID No. KIND
0 2(SSC) 57 0 0
8 2(SSC) 56 0 -
ACC
SRV RT
9OGC1
With respect to the data assigned by AASP and AGSP,assign
service features as follows:
No.
F SRV SID STN
0 0 2(SSC) 2 0 1 STN - 4000
Assign thestation data of Administration stations. Also, assign
the data for floor service a s follows:
STN
ROOM CLASS
“3000” ~ “3500” 0
“4000” 0
“5000” 1 - 7
“5001” 1 - 7
AGST
ASPF
END
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Assign the station data of Guest stations.
(STN “100” - “1000”, STN “200” - “2000”)
Assign the data related to the Room Service.
Station on each floor as follows:
No.
ANX G FLR DC
0 0 0 1 5000
0 0 0 2 5001
Page 11
This page is for your notes.
Page 12 NDA-24304, Issue 1
NEAX2400IPX HotelFeatureProgramming Manual
Description of Service Features
Description of Service Features
Hotel Service Features
This section explains each Hotel service feature by the following items:
General De scription
Operating P rocedure
Service Conditions
Assignment Procedure
General Description
This item explains a general description of the service feature.
Operating Procedure
This item explains the procedure to be followed for receiving a specific service feature concerned. When testing a
service feature, perform installation test work steps by referring to this item.
Service Conditions
These items explain the functional outline of a specific service feature concerned and the matter of caution
(hardware requirements, etc.) related to performance of that service feature. It is recommended that these items be
referred to for more extensive knowledge of the service feature concerned.
Assignment Procedure
This item explains the procedure of a ssigning various kinds of data required for performance of a specific service
feature concerned. When recording necessary data into Data Programming Sheets, make data entry by referring to
this item.
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page 13
This page is for your notes.
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NEAX2400IPX HotelFeatureProgramming Manual
Automatic Wake-Up A-10
A-10 Automatic Wake-Up
General Description
This service feature allows the NEAX2400 IPX to be programmed to automatically call Guest rooms at specified
times. Upon answering, the Guest is c onnected to a recorded announcement or music source. A printout of
unanswered or blocked wake-up attempts for Guest rooms is provided at the Hotel printer. This feature can be
activated from the Guest room stations, administration stations, Console, PMS Terminal, or predetermined Special
Administration Station.
Operating Procedure
To set AUTOMATIC WAKE-UP from a Guest Room
1. With separate set a nd cancel codes (24-hour time only):
a.) Lift the handset. Receive dial tone.
b.) Dial WAKE- UP code. Hear special dial tone.
c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone.
d.) Hang up.
2. When set and cancel codes are the same:
a.) Lift the handset. Receive dial tone.
b.) Dial WAKE- UP code. Hear special dial tone.
c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone.
d.) Hang up.
To cancel AUTOMATIC WAKE-UP from Guest Room
1. With separate set a nd cancel codes (24-hour time only):
a.) Lift the handset. Receive dial tone.
b.) Dial C ANCEL AUTOMATIC WAKE-UP code. Hear service dial tone.
c.) Hang up.
2. When set and cancel codes are the same:
a.) Lift the handset. Receive dial tone.
b.) Dial WAKE- UP code. Hear special dial tone.
c.) Dial the digit “3”. Hear service set tone.
d.) Hang up.
To set AUTOMATIC WAKE-UP from a Regular Administration Station
1. Only separate set a nd cancel codes will operate from a regular administration station.
a.) Lift the handset. Receive dial tone.
b.) Dial SET WAKE-UP code. Hear special dial tone.
c.) Dial desired time of AUTOMATIC WAKE-UP. Hear service set tone.
d.) Hang up.
To cancel AUTOMATIC WAKE-UP from a Regular Administration Station
1. Only separate set a nd cancel codes will operate from a regular administration station.
a.) Lift the handset. Receive dial tone.
b.) Dial C ANCEL WAKE-UP code. Hear service set tone.
c.) Hang up.
To set AUT OMATIC WAKE-UP from a S pecial Administration Station
1. Only separate set a nd cancel codes will operate from a special Administration station.
a.) Lift the handset. Receive dial tone.
NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1
Page 15
A-10 Automatic Wake-Up
Operating Procedure (cont’d)
b.) Dial SET WAKE-UP code. Hear special dial tone.
c.) Dial desired time of AUTOMATIC WAKE-UP, then dial the Guest room number. He ar service
set tone.
d.) Hang up.
To cancel A U TOMATIC WAKE-UP from a Special Administration Station
1. Lift the handset. R eceive dial tone.
2. Dial CANCEL WAKE-UP code and Guest room number. Hear service set tone.
3. Hang up.
To set AUTOMATIC WAKE-UP from the F ro nt Desk Terminal or Console using the WUS/WUR (Wake-Up Set/
Wake-Up Reset) key
1. When Guest calls to request a wake-up call (see DIRECT SERVICE SET/RESET [D-25]):
a.) Press the WUS key while still connected with the Guest room.
b.) Dial the wake-up time r equested. (Use of 12-hour or 24-hour time is set in system data.).
2. If the wake-up time is entered after the Guest line is released:
a.) Press WUS key. The associated lamp lights.
b.) Dial wake-up time. The console displays the entered time.
c.) Dial the Guest station number. The console displays the station number.
d.) Press the ENTER key. The lamp flashes to confirm that AUTOMATIC WAKE-UP has been set.
e.) Press the EXIT key. The lamp and station display are extinguished.
To cancel AUTOMAT IC WAKE-UP from the Front Desk T erminal or Console using the WUS/WUR (Wake-Up
Set/Wake-Up Reset) key
1. When Guest calls to cancel a wake-up call (see DIRECT SERVICE SET/RESET [D-25]):
a.) Press the WUR key while still connected with the Guest room.
2. If the wake-up cancel is input after the Guest line is released:
a.) Press WUR key. The associated lamp lights.
b.) Dial Guest station number. The console displays the station number and the AUTOMATIC
WAKE-UP time set.
c.) Press the ENTER key. The lamp flashes to confirm the cancellation of the wake-up call.
d.) Press the EXIT key. The lamp a nd station display are extinguished.
To call the Guest Station that does not answer the wak e-up call, from the Console
1. The Guest does not answer the wake-up call. The call is routed to Attendant and terminates on the WU
key.
2. Press the WU key or ANSWER key. The following is displayed:
HH:MM NAME :NANS
DEST TN:X CLS:X XXXX
No. XXXX
OCPD
3. Press the START ke y. The Guest station is rung.
4. If the Guest does not answer, release the call by pressing CANCL key. The Guest number is given to the
front desk clerk and he/she is asked to visit the Guest room.
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