NEC General Description User Guide

NDA-24293

ISSUE 2

STOCK # 152017

General Description

SEPTEMBER, 2000

NEC America, Inc.

LIABILITY DISCLAIMER

NEC America, Inc. reserves t he right to change th e specifications, functions, or features, at any time, without notice.

NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc.

NEAX

and D

term®

are registered trademarks of NEC Corporation.

All other brand or product names are or may be trademarks or registered trademarks of, and are used to identify products or services of their respective owners.

NEC America, Inc.

Printed in the U.S.A

NDA-24293

ISSUE 2

SEPTEMBER, 2000

NEAX2000 IVS

General Description

Page

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

List of Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Regulatory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

FCC Part 15 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

FCC Part 68 Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Company Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Service Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Location of FCC Compliance Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

FCC Requirements for Private Line Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Direct-Inward Dialing (DID) Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Regulatory Information On Single-line Analog Telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Hearing Aid Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Industry Canada CS-03 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Safety Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Feature Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hardware Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hardware Modularity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Flexible Interface Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software Architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Fusion of RAM and ROM Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Application Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Feature Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Feature Package Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hardware Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

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Page i

TABLE OF CONTENTS (CONTINUED)

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Chapter 2 System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Module Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Technical Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Trunking Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Layout of PIM (SN1480 PIMF). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Card Mounting Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

term

Series III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Advantages of D

Dedicated Feature Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

term

Series III Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

term

Series III Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Line Conditions of Each D

term

Series E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

term

Series E Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Line Conditions of Each D

SN716 DESKCON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

SN716 DESKCON Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Line Conditions of the SN716 DESKCON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

term

Series III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

term

Series III Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

term

Series E Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 4 Equipment Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installation Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Common Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Analog C.O. Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Analog DID Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Analog Tie Line Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Analog Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Digital Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Digital Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

ISDN/ECCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

IP Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Miscellaneous Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System I/O, OAI, ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Remote PIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Optical Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Chapter 5 Feature Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Add-On Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Alarm Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Analog Port Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Announcement Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Assisted Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

SN716 DESKCON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Called/Calling Name Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Called/Calling Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Call Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Console Lockout - Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Do Not Disturb Setup And Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Interposition Calling/Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Lamp Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Listed Directory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Loop Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Training Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Audible Indication Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Call Processing Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call Splitting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call Waiting Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Common Route Indial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Dialed Number Identification Service (DNIS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Incoming Call Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Individual Trunk Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Multi-Function Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Multiple Console Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Pushbutton Calling - Attendant Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Serial Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Trunk Group Busy Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Unsupervised Trunk-to-Trunk Transfer By Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Delay Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Authorization Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Automated Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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Automatic Call Distribution (ACD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Busy In/Busy Out - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Call Waiting Indication - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Delay Announcement - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Hunt Past No Answer - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Immediate Overflow - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Priority Queuing - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Queue Size Control - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Silent Monitor - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Call Distribution with Management Information System (MIS) . . . . . . . . . . . . . . . . . . 45

Automatic Camp-on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Number Identification (ANI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Wake-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Boss / Secretary Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Broker's Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Attendant Call Forwarding Set-up and Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - Busy Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - No Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Multiple Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Multiple Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Multiple Call Forwarding - No Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Split Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Split Call Forwarding - Busy Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Split Call Forwarding - No Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Forwarding - Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Group Diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Park - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Park - Tenant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup - Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup - Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup - Designated Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Redirect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Transfer - Al lCalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Transfer - Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Caller ID Class. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Page

Centrex Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Check In / Check Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Class of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Code Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Conference (Three/Four Party) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Conference (Six/Ten Party) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Consecutive Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Consultation Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Customer Administration Terminal (CAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Data Line Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Delayed Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dial By Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dial Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Direct Data Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Digital Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Inward Dialing (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

DID Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

DID Digit Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Inward System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Inward Termination (DIT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Outward Dialing (DOD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Station Selection/Busy Lamp Field (DSS/BLF) Console. . . . . . . . . . . . . . . . . . . . . . . . . . 53

Busy Out Status Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Do Not Disturb Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Message Waiting Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Room Cutoff Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Wake Up No Answer Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Do Not Disturb - Hotel/Motel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Do Not Disturb-System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Elapsed Call Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Enhanced 911 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Executive Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Executive Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

External Paging with Meet-Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Fax Arrival Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Feature Activation from Secondary Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Flexible Line Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Flexible Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Flexible Ringing Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Forced Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Automatic Conference (6/10 Party) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

2 Way Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

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Group Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hands-free Answerback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hands-free Dialing and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Dual Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Non-exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotel/Motel Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotel/Motel Front Desk Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotline - Inside/Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

House Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Individual Attendant Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Intercept Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Manual Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Automatic Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dial Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Internal Tone/Voice Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Internal Zone Paging with Meet-Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Last Number Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Least Cost Routing - 3/6 Digit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Line Lockout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Line Pre-selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Maid Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Maintenance Administration Terminal (MAT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Message Center Interface (MCI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Message Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Message Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Miscellaneous Trunk Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

CCSA Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Code Calling Equipment Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Dictation Equipment Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Foreign Exchange (FX) Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Radio Paging Equipment Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Wide Area Telephone Service (WATS) Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Multiline Terminal Attendant Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Nailed-down Connection - Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Night Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Attendant Night Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Call Rerouting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Day / Night Mode Change by Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Day / Night Mode Change by Station Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Night Connection - Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Night Connection - Flexible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Trunk Answer Any Station (TAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Off-hook Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Off-Premises Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Open Application Interface (OAI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Pad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Periodic Time Indication Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Pooled Line Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Power Failure Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Priority Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Direct Privacy Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Manual Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Private Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Property Management System Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Proprietary Multiline Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Automatic Idle Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Called Station Status Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Calling Name and Number Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Dynamic Dial Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Handsfree Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

I-Hold / I-Use Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Microphone Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Multiple Line Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Mute Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Off-Hook Voice Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Prime Line Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Recall Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Relay Control Function Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Ring Frequency Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Ringing Line Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Volume Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Q-SIG Circuit Switched Basic Call - ETSI Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remote Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remote PIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Reserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Resident System Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Return Message Schedule Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Room Cutoff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Route Advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Save and Repeat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Security Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Set Relocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Single Digit Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Software Line Appearance (Virtual Extensions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Stack Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting - Circular. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting - Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting - Secretarial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Message Detail Recording (SMDR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Step Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Supervisory Control of Peripheral Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

System Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Tenant Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Tie Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Tie Line Tandem Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Timed Queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Timed Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Trunk - Direct Appearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Trunk Queuing - Outgoing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Trunk-to-Trunk Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Busy In/Busy Out-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Call Waiting Indication-UCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Delay Announcement-

UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hunt Past No Answer-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Immediate Overflow-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Priority Queuing-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Queue Size Control-UCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Silent Monitor-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Uniform Numbering Plan (UNP) -Voice and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Variable Timing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Mail Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Mail Private Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Mail Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Whisper Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 6 Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Items to be Provided at Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Heat Dissipation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

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Chapter 7 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Trouble Reporting and Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Remote Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 8 System Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Transmission Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Rotary Dial Pulse and DTMF Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Audible Tones and Ringing Signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Audible Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Ringing Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Built-In Modem on MP Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

BHCA (Busy Hour Call Attempts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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LIST OF FIGURES

Figure Title Page

Figure 2-1 Floor Standing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 2-2 Wall-Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 2-3 Rack Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 2-4 MP/FP Card Mounting Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 3-1 D Figure 3-2 D Figure 3-3 D Figure 3-4 D Figure 3-5 D Figure 3-6 D Figure 3-7 D Figure 3-8 D

Figure 3-9 EDW-48-2 DSS/BLF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 3-10 Typical D

Figure 3-11 DTP-8-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 3-12 DTP-8D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 3-13 DTP-16D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 3-14 DTP-32D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 3-15 DTP-2DT-1 (WH) TEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 3-16 DCU-60-1 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 3-17 SN716 DESKCON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

term

S IIID SLT (ETJ-1DT-1) - Single Line Digital Instrument . . . . . . . . . . . . . . . . . . 21

term

8 (ETJ-8-1) - 8 Button Digital Instrument without LCD Display . . . . . . . . . . . . . . 22

term

8IS (ETJ-8IS-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

term

16DC (ETJ-16DC-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

term

16DD (ETJ-16DD-I) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

term

24DS (ETJ-24DS-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

term

Series IIIA (ETJ-1-1) - Single Line Analog Telephone . . . . . . . . . . . . . . . . . . . . 23

term

Series IIIH (ETJ-1HM) - Single Line Analog Telephone

with 8 Speed Dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

term

III Adapters - ADA-J, APA-J, APR-J, LLA-J and CTA-J . . . . . . . . . . . . . 24

Page x

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

LIST OF TABLES

Table Title Page

Table 3-1 Line Conditions of Each D Table 3-2 Line Conditions of Each D

Table 3-3 Line Conditions of the SN716 DESKCON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 6-1 Specifications for Heat Dissipation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Table 7-1 Fault Detection Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Table 8-1 Specifications of Audible Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

term

Series III Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

term

Series Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xi

This page is for your notes.

Page xii

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information

Regulatory Requirements

The Federal Communications Commission (FCC) has establis hed rule s that per mit the PBX to be directly connecte d to the t elephone n etwork . A jack is provid ed on party lines or coin lines.

The telephone company may make changes in its technica l operat ions and pro cedure s. If such changes affect the compatibility or use of the PBX, the telephone company must provide adequate notice of the changes.

This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV recep tion requiring the operator to take whatever steps are necessary to correct this interference.

FCC Part 15 Requirements

In compliance with FCC Part 15 Rules, the following statement is provided:

Warning:

This equipment generates, uses, and can radiate radio frequency energy

and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the li mits fo r a Class A computi ng devic e pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xiii

FCC Part 68 Registration Regulatory Information

FCC Part 68 Registration

Company Notification

Service Requirements

Before installing the PBX to the telephone network, the telephone company must be provided with the following:

• Your telephone number

• The FCC registration numbers:

JAPAN USA

PBX AY5JPN-20542-PF-E AY5USA-21582-PF-E Hybrid AY5JPN-20543-MF-E AY5USA-21583-MF-E Key System AY5JPN-20586-KF-E AY5USA-21584-KF-E

The Ringer Equivalence Number is 1.6B; the required USOC jacks are RJ21X, RJ2EX, RJ2GX, and RJ49C.

Note:

In the event of equipment malfunction, all repairs will be performed by NEC or an authorized distri butor. It is th e respon sibility of u sers requ iring servi ce to report the need for service to NEC or to one of their authorized distributors.

If trouble is experi enced with t his equi pment, pleas e conta ct NEC Americ a, Inc. , at 800-TEAM NEC (800-832-6632) for repair and/or warranty information. If the trouble is causing harm to the telephone network, the telephone company may request that you remove the equipment from the network until the problem is resolved.

Limitations on features exist if the sy stem is registered as a KF syste m . Refer to Features and Specifications for details.

If the equipment causes ha rm to the teleph one netwo rk, the telephone c ompany will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that aff ect the operation of the equip ment. If this happen s, the telephon e company will provide advance notice so that you can make necessary modifications in order to maintain uninterrupted service.

NO REPAIRS CAN BE DONE BY THE CUSTOMER.

Page xiv

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information Location of FCC Compliance Labels

Location of FCC Compliance Labels

Labels stating the NEAX2000 IVS2 FCC registration number and compliance with FCC Parts 15 and 68 are attached on the inside of the system's front cover. Label examples are as follows:

FCC Requirements for Private Line Operations

“This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of

NEAX2000 IVS Complies With Part 68 FCC Rules FCC Registration Numbers:

this equipment in a residential area may cause unacceptabl e interference to radio and TV reception r equir ing th e o perat or to take whatever steps are necessary to correct the interference.”

Ringer Equivalence: 1.6B NEC America, Inc. MADE IN USA

In order to connect this system to the private line network, provide the telephone company with:

• The quantities and USOC numbers of the required jacks (See the following table.)

• The sequence in wh ich the trunks are to be connected

• The facility interface codes by position

• The Ringer Equivalence Number or service order code, as applicable, by position

MFG'S PORT ID

FACILITY

INTERFACE CODE

NETWORK

JACKS

SERVICE ORDER

CODE

PN-4COTB 02LS2 RJ21X PN-4COTB 02GS2 RJ21X PN-4COTG 02LS2 RJ21X PN-4COTG 02ES2 RJ21X

PN-AUCA 02RV2-T RJ21X PN-4DITB 02RV2-T RJ21X

PZ-8PFTA 02LS2 RJ21X PN-8COTQ 02LS2 RJ21X PN-8COTS 02LS2 RJ21X PN-8COTS 02GS2 RJ21X

PN-AUCA 0L13A, 0L13B, 0L13C RJ21X 9.0F PN-20DTA TL11M RJ2EX 9.0F PN-20DTA TL31M RJ2GX 9.0F PN-24DTA 04DU9-BN N/A 6.0P PN-24DTA 04DU9-DN N/A 6.0P PN-24DTA 04DU9-1KN N/A 6.0P PN-24DTA 04DU9-ISN N/A 6.0P

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xv

Location of FCC Compliance Labels Regulatory Information

MFG'S PORT ID

FACILITY

INTERFACE CODE

NETWORK

JACKS

SERVICE ORDER

CODE

PN-24DTA 04DU9-IZN N/A 6.0P

PN-BRTA 02IS5 RJ49C 6.0Y

PN-DAIA 04DU9-BN N/A 6.0N PN-DAIA 04DU9-DN N/A 6.0N PN-DAIA 04DU9-1KN N/A 6.0N PN-DAIA 04DU9-1SN N/A 6.0N PN-DAIA 04DU9-1ZN N/A 6.0N PN-DAIA 04DU9-BN N/A 6.0N PN-DAIB 04DU9-BN N/A 6.0N PN-DAIB 04DU9-DN N/A 6.0N PN-DAIB 04DU9-1KN N/A 6.0N PN-DAIB 04DU9-1SN N/A 6.0N

PN-DAIB 04DU9-1ZN N/A 6.0N PN-24PRT-A 05DU9-BN N/A 6.0P PN-24PRT-A 04DU9-BN N/A 6.0P PN-24PRT-A 04DU9-1KN N/A 6.0P PN-24PRT-A 04DU9-1SN N/A 6.0P PN-24PRT-A 04DU9-1ZN N/A 6.0P PN-24CCT-A 04DU9-BN N/A 6.0P PN-24CCT-A 04DU9-DN N/A 6.0P PN-24CCT-A 04DU9-1KN N/A 6.0P PN-24CCT-A 04DU9-1SN N/A 6.0P PN-24CCT-A 04DU9-1ZN N/A 6.0P

PN-24DTA-C 04DU9-BN N/A 6.0P PN-24DTA-C 04DU9-DN N/A 6.0P PN-24DTA-C 04DU9-1KN N/A 6.0P PN-24DTA-C 04DU9-1SN N/A 6.0P PN-24DTA-C 04DU9-1ZN N/A 6.0P

PN-2BRTC 02IS5 N/A 6.0Y

Page xvi

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information Direct-Inward Dialing (DID) Calls

Direct-Inward Dialing (DID) Calls

Allowing this equip m ent to be operated in such a manner as to not provide for proper answer supervision is a violation of Part 68 of the FCC's rules.

PROPER ANSWER SUPERVISION IS WHEN: a.) This equipment returns ans w er supervision to the PSTN when DID ca lls ar e:

• Answered by the called station

• Answered by the attendant

• Routed to a recorded announcement th at can be admin istered by the CPE use r

• Routed to a dial prompt

b.) This equipment returns answer supervision on all DID calls forwarded to the

PSTN.

• Permissible exceptions are:

• A call is unanswere d

• A busy tone is received

• A reo rder tone is receiv ed EQUAL ACCESS REQUIREMENTS This equipment is capable of pro viding users acce ss to interstate providers of operator

services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

Caution:

The use of a monitoring, recording or listening devices to eavesdrop, monitor or record telephone conversations or other sound activities, whether or not contemporaneous with its transmission, may be illegal in certain circumstances under federal or stat e laws. Legal advice should be sought prior to implementing any practice that monitors or records any telephone conversa tion. So me feder al and st ate l aws requi re some f orm of notification to all parties to the telephone conversation, such as using a beep tone or other notification methods or require the consent of all parties to the telephone conversation, prior to monitoring or recording a telephone conversation. Some of these laws incorporate strict penalties.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xvii

Regulatory Information On Single-line Analog Telephones Regulatory Information

Regulatory Information On Single-line Analog Telephones

NEC single-line telephones comply with Part 68 of FCC Rules. On the bottom of the equipment is a label that states, among other information, the FCC registration number and ringer equivalence number (REN) for the equipment. If requested, this information should be provided to the telephone company.

The equipment uses the following USOC jacks: RJ11C. The equipment should be used only behind a PBX or KTS. The REN is used to

determine the nu mber of devi ces that may be co nnected to the telephone line. Excessive RENs on the telephone line may resu lt in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be conn ec ted to the line as determined by the total RENs, conta ct the telephone company to determine the maximum REN for the calling area.

Hearing Aid Compatibility

term

The D FCC rules prohibit the use of non- hearing aid compatible te lephones.

NEC-type single-line telephone sets used in conjunction with the NEAX2000 IVS are hearing aid compatibl e. If other than NEC-type single- li ne telephone sets are to be used with this system, ensure that these are hearing aid compatible.

terminals provided for the NEAX2000 IVS2 are hearing aid compatible.

Industry Canada CS-03

Certification number: 140 5976 A Load Number of the equipment: 1.0 NOTICE: The Industry Cana da lab el id entif ies c erti fied e qui pmen t. The cert ificat ion

means that the equipment meets certain telecommunications network protective operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction .

Page xviii

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Informa tion Industry Canada CS-03

Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed usin g an acceptab le method of c onnection . In some cases, the company's insid e wiring assoc iated with a sing le line individ ual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions might not prevent degradati on of ser vice in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or installations made by the user to this equipment, or equipment malfunctions, may give the telecommunications c o mpany cause to request that the user disconnect th e equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This protection may be particularly important in rural areas.

Caution:

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTICE: The Load Number assigned to each terminal device denotes the percentage of the total load to be conn ected to a tel ephone loo p whic h is used by the devic e, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xix

Safety Certifications Regulatory Infor mation

Safety Certifications

This equipment has been listed by Underwriters Laboratories and found to comply with all the applicable re quirements of th e standard fo r telephone equi pment U.L.

1459. This equipment c omplies with Canadia n Standards Assoc iation's standard C 22.2 No. 225.

Safety Considerations

When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock , and injury. Precautions include the following:

• Never install telephone wiring during a lightning storm.

• Never install a telephone jack in a wet location, unless the jack is specifically

designed for wet locati ons.

• Never touch an uninsulated telephone wire or terminal, unless the telephone line

has been disconnected at the netw or k interface.

• Use caution when installing or modifying telephone lines.

Note:

More detailed precautions are included in this manual.

Page xx

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information Safety Instructions

Safety Instructions

1. Never install telephon e wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locati ons.

3. Never touch un-insulated telephone wires or terminals unless the telephone line

has been disconnected at the netw or k interface.

4. Use caution when installing or modifying telephone lines.

5. Read and understand all instructions.

6. Follow all warnings and instructions marked on the product.

7. Unplug this product from the wall outlet before cleaning. Do not use liquid

cleaners or aerosol cleaners. Use a damp cloth for cleaning.

8. Do not use this product near water, fo r example, under water pipes near a bat h t ub,

sink, or laundry tub, in a wet basement, or near a swimming pool.

9. Do not place this product on an unstable cart, stand, or table. The product may

fall, causing serious damage to the product.

10. Slots and openings in the cabinet and the back or bottom are provided for

ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

11. This product should be operated only from the type of power source indicated on

the marking label. If y ou are not sure of the type of power sourc e available, consult with your local power company.

12. This product is normally connected with a three-wire grounding type plug, a plug

having a third (grounding) pin. This plug wil l only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact an elec trician to repl ace your ob solete outle t. Do not defea t the safety purpose of the grounding type plug. SAFETY INSTRUCTIONS

13. Do not allow anythi ng to rest on the po w er cord. Do not locate this product where

the cord will be abused by persons walking on it.

14. Do not overload wall outlets and extension cords as this can result in the risk of

fire or electric shock.

15. Never push objects of any kind into this product through cabinet slots as they may

touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Ne ver spill liquid of any kind on the product.

16. To reduce the risk of electric shock, do not disassemble this product, but take it to

NEAX2000 IVS2 General Description NDA-24293, Issue 2

a qualifie d se rvic ema n wh en som e se rvic e o r re pair wo rk is req uir ed. Open in g or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

Page xxi

Safety Instructions Regulatory Information

17. Unplug this product from the wall outlet and refer servicing to qualified service

personnel under the following conditions: a.) When the power supply cord or plug is damaged or frayed. b.) If liquid has been spilled into the product. c.) If the product has been exposed to rain or water. d.) If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will o ften require extensive wo rk by a qualifie d technician to

restore the product to normal operation. e.) If the product has been dropped or the cabinet has been damaged. f.) If the product exhibits a distinct change in performance.

18. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

19. Do not use the telephone to report a gas leak in the vicinity of the leak.

Page xxii

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction

This manual provide s a n overview of the NEAX2000 IVS2 (Integrated Voice Server2) stored program control digital electronic PBX. An introduction to the technical characteristics is included, along with a description of available system applications.

System Overview

The NEAX2000 IVS2 is a full-featured PBX providing a rich feature set of both Key and PBX features. It is positioned to provide a more cost effective solution for the small to medium size business, hotel property or networked environment. This system allows users to purchase just the station and trunk capacity that they need, yet expand that capacity by simply addi ng modul es to accommodate added demand. The modu la r design of the NEAX2000 IVS Hardware m odulari ty results in one of the most reliable, flexible, and powe rful systems available.

allows the system to grow from 24 to 512 stations.

The NEAX2000 IVS communication sys tem using the Pu lse Code Modulation (PCM) technique . The system is comprised of central equipment cabinets and telephones located throughout the installation site. The central equipment cabinet is composed of Port Interface Modules (PIMs). One to Eight PIMs may be installed, depending on the requirements of the individual customer. The PIMs are designed for modular growth, stack mounting (4 PIMs high), and quick interconnection. Each PIM provides 64 ports. The universal port desig n minimizes th e hardware req uired for a s ystem, and pro vides greater flexibility in the number and types of devices that can be installed.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

is a microproces sor-based, stored-p rogram-co ntrolled , digital

Page 1

System Overview Chapter 1 Introduction

The NEAX2000 IVS2 is based on a universal port concept. A total of 768 por ts can be equipped, a maximum of 512 stations/analog trunks plus 256 Virtual extensions. These ports support D

term

Series III/E, Electra Elite, D

term

Cordless, and D

term

PSII (Wireless) Multiline Terminal s, singl e line telephones , outs ide li nes, and ot her ci rcuit s and devices. While port assignment is flexible, the maximum capacities for each device are as follows:

DEVICES

WITHOUT

MEM-MODULE

WITH

MEM-MODULE

Analog + Digital + Trunks + Wireless lines 384 768 DID Number Conversions 500 1000 IP Trunks 1 (16 IP CH) 8 (128 IP CH) Analog lines 256 512 Digital lines 256 512 Analog + Digi ta l + Wireless lines 256 512 Virtual lines 256 512 Virtual + Digital lines 512 768 Wireless PS lines 128 256 ISDN-BRI lines 64 128 Data lines 64 128 Call Forward Outside 240 496 Auth/Forced/DISA ID Code 1000 3000 (on MP) Message Reminder 512 1024 Name Display (My-Line + Virtual) 256 512

Page 2

Station Speed Dial 4000 10,000 Built-In SMDR (Standalone) 256 1280 Digital Trunks (T1) 240 ch 240 ch ISDN PRI 192 ch 192 ch CCIS #7 192 ch 192 ch

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction Feature Overview

Feature Overview

The Primary design objective of our NEAX2000 IVS2 is to offer affordable communications and features designed to enhance your company’s performance. A comprehensive feature package is provided including both business and Hotel/Motel features.

• Business – concentrates on call processing to streamline daily business communication operations.

• Hotel/Motel – designed to provide your administration station with the most effective features for optimum guest service. Guest stations are offered features to provide them with optimum hospitality.

Throughout the use of the NEAX2000 IVS enhance productivity, save time, and take advantage of flexible resources.

The NEAX2000 IVS

employs techniques such as resident system programming and maintenance (both o nline an d remo te). The se tec hniques ensure t he ins tallation and maintenance is quick and efficient.

Cost control is served by features such as:

Account Codes, Forced Acco unt Codes, Di rect Inward S ystem Access (D ISA), Least Cost Routing (LCR), Route Advance, Station Message Detail Recording (SMDR), Code Restriction, Elapsed Ca ll Timer, Periodic Time Indic ation Tone, Off-Prem ises Extensions, and Tandem Switching of E&M Tie Lines.

features, your company can cont rol costs,

Productivity is served by features such as:

Incoming Call Identification (transfers, DIT, DID, DDD, FX, WATS and internal calls), Authorization Code, A utomated Attendant, Camp -On, Group Listening, Hands-free Answerback, Call Park, Do Not Disturb, Callback, Call Forward, Call Pickup, Conference, Data, Return Me ssage Sc hedule Displa y, Timed Remin der, Trun k Queuing, and Set Relocation.

Time saving is served by features such as:

Speed Dial, Save and Repeat, Callback Message, Last Number Redial, Answer Key, Ringing Line Pickup, VoiceMail Integration, Broker's Call, Step Call, Trunk to Trunk Transfer, Timed Queue, Boss /Secretary Ca lling, Inte rcoms, Rem ote Maintena nce, Voice Mail Soft-Keys and Dial by Name.

Flexibility is served by the universal port concept, which allows a high variable trunk to station rat io, Flexible Line Key Assignment, Flexible Ringing Assignment, Direct Trunk Appearance, as well as Flexible Numbering Plan. The variety of telephones (detailed in Section 3) also adds to the system's flexibility.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 3

Hardware Architecture Chapter 1 Introduction

Hardware Architecture

The NEAX2000 IVS2 employs the latest advancements in Large Sc ale Integration (LSI) circuits and component manufacturing techniques to create a highly reliable and serviceable communications system.

The NEAX2000 IVS Distributed Controller, Digital Switching Network, and Port Interface.

1. Distributed Controller

The Distributed Controller is composed of distributed multiprocessing units, generic memory, database instructions, system interface, and interface ports for system maintenance and administration.

2. Digital Switching Network

The Digital Switching Network consists of a non-blocking digital time division switch, allowing all ports to be used simultaneously.

3. Port Interface

The Port Interface provid es access to the public and priva te network for v arious types of terminal devices, including digital and analog telephones, data terminals, computers and subsy stems such as Voice Mail Syste ms, Data Swit ch Networ ks, and related communication and information services.

architecture consists of th ree major functiona l components:

Hardware Modularity

Flexible Interface Port

The NEAX2000 IVS2 continues with the modular design employing interface modules in groups of 64 ports. The system allows users to purchase just the station and trunk capacity that they need, yet expand that capacity by simply adding modules to accommodate added demand. The modular design of the NEAX2000 IVS

allows the system to gr ow fro m 24 to 5 12 ports. Hardw are modu larity r esults in one of t he most reliable, flexible, and powerful systems available.

The IVS2 uses a Univers al Port ar chitect ure tha t has the f lexibil ity to acco mmoda te station terminals, trunks, and adjunct processors. This universal digital back plane allows the NEAX2000 IVS

to maximize slot space ut ilization and lowe r expansion

costs.

Page 4

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction Software Architecture

Cabling

As more and more computers and communications devices use twisted-pair technology, the use of today’s cabling systems continues to rise. This is of special concern when the customers’ needs require that the cabling syste m be expanded where facilities are cl ose to their cap acity. Th e NEAX2000 IVS that significantly reduce overall cabling requirements.

term

The D systems by requiring only a single twisted pair. This new technology provides the power and function of the previous D

Software Architecture

The NEAX2000 IVS2 software design is as advanced as its hardware. It ensures that your system will support the evolving applications and h ave the reliability needed to take your organization into the future.

Fusion of RAM and ROM Programs

The NEAX2000 IVS2 incorporates the flexibility of Random Access Memory (RAM) for Office Data Memory, and Flash ROM which contains the operating system. This fusion of divergen t memory technologi es results in high pe rformance 32-bit processing reliability in system operation as well as fast recovery time in case of system power loss. This unique configuration provides improved efficiency for updates to the generic program by floppy disk, and simplifies upgrades for system features and capabilities throughout its life.

provides solutions

Series III an d Se r ie s E dig it a l tele p h one s o ffe r c o st-e ff ec t ive u s e of c a bl ing

term

telephones with 50% less cabling.

Application Processors

The processing arc hitecture of the NEAX2000 IVS2 allows the system to be configured with Ap pli cation Processors t hat provide processing capa city for a specific application or multiple applications. These EPROM-based processors support applications such as :

• Open Applications Interface (OAI) which connects to outboard computing

devices to support a wide range of host computer-supported features.

• ACD Processor for call center applications.

• Hotel Processor for Hospitality applications.

This same processor is used for SMDR for call accounting, and Message Center Interface (MCI)

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 5

Software Architecture Chapter 1 Introduction

Feature Packages

The NEAX2000 IVS2 introduces a new software and hardware approach, which is designed with modulari ty in mi nd. This ap proach a llows cu stomers a great er degree o f cost control for new installations and for upgrades.

Feature Package Designations

The NEAX2000 IVS2 basic operation requires Basic Business/HM Software. In addition to the Basic Software there are several Feature Packages, each for Business or Hotel applications. Their applications and feature package numbers are listed below:

DESCRIPTION DESCRIPTION

24 Port Basic System Package

• ICS VS PIMF (UA)

Business/Hotel/Motel Features and Generic 2000 Load for 24 Ports. 1 per System required, supports 1 T1/E1 interf ace

• ICS VS Base/Top-UB

• SPN-CP14 MP (UA) 48 Port System Software -

2000 Series (FD)

Basic Business/Hotel/Motel Features and Generic 2000 Load fo r 48 Ports. Provides support for 48 LT Ports , 5 T1s, ISDN, 3 Remote PIMs, 5 ISDN-PRI

DCHs, 48ISDN-BRI Trunk Spans, 128 BRI Station Ports EXPANSION KEY (FD) Parent Part Number that inc lu d es selected Cap acity Options b elow LT PORTS (48 to 128) Expands LT Port Capacity from 48 Ports to 128 Ports LT PORTS (48 to 256) Expands LT Port Capacity from 48 Ports to 256 Ports LT PORTS (48 to 512) Expands LT Port Capacity from 48 Ports to 512 Ports LT PORTS (128 to 256) Expands LT Port Capacity from 128 Ports to 256 Ports LT PORTS (128 to 512) Expands LT Port Capacity from 128 Ports to 512 Ports LT PORTS (256 to 512) Expands LT Port Capacity from 256 Ports to 512 Ports DTI SPANS (5 to 11) Expands DTI Capacity from 5-Spans to 10.5-Spans REMOTE PIMs (3 to 6) Expands Remote PIM capacity from 3 to 6 Remote PIMs

ISDN-DCH LINK (5 to 8)

Expands ISDN-DCH capacity from 5 to 8 D-Channels

(PRI/DCHQ/DCH-QSIG CCIS LINK (0 to 1) Expands CCIS CCH capacity from 0-Links to 1-Link CCIS LINK (0 to 4) Expands CCIS CCH capacity from 0-Links to 4-Links CCIS LINK (0 to 8) Expands CCIS CCH capacity from 0-Links to 8-Links CCIS LINK (1 to 4) Expands CCIS CCH capacity from 1-Link to 4-Links CCIS LINK (1 to 8) Expands CCIS CCH capacity from 1-Link to 8-Links CCIS LINK (4 to 8) Expands CCIS CCH capacity from 4-Links to 8-Links Ext. FCCS LINK (0 to 1) Expands FCCS Link cap acity from 0-Links to 1-Link WIRELESS DEMO Provides Capacity support for 2-ZTs & 4-PSs WIRELESS Provides Capacity support for 128-ZTs & 255-PSs IPT x 1 Expands IP Trunk capacity from 0 to 1 (max. 16 channels) IPT x 2 Expands IP Trunk capacity from 0 to 2 (max. 32 channels) IPT x 4 Expands IP Trunk capacity to 4 IPT (max 64 channels) IPT x 8 Expands IP Trunk capacity to 8 IPT (max 128 channels)

NEAX2000 IVS2 General Description

Page 6

NDA-24293, Issue 2

+ 76 hidden pages

NEC General Description User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

LIST OF FIGURES

LIST OF TABLES

Regulatory Information

Regulatory Requirements

FCC Part 15 Requirements

FCC Part 68 Registration

Company Notification

Service Requirements

Location of FCC Compliance Labels

FCC Requirements for Private Line Operations

Direct-Inward Dialing (DID) Calls

Regulatory Information On Single-line Analog Telephones

Hearing Aid Compatibility

Industry Canada CS-03

Safety Certifications

Safety Considerations

Safety Instructions

Chapter 1 Introduction

System Overview

Feature Overview

Hardware Architecture

Hardware Modularity

Flexible Interface Port

Cabling

Software Architecture

Fusion of RAM and ROM Programs

Application Processors

Feature Packages

Feature Package Designations