NEC General Description User Guide

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NDA-24293

ISSUE 2

STOCK # 152017

General Description

SEPTEMBER, 2000

NEC America, Inc.

LIABILITY DISCLAIMER

NEC America, Inc. reserves t he right to change th e specifications, functions, or features, at any time, without notice.

NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc.

NEAX

and D

term®

are registered trademarks of NEC Corporation.

All other brand or product names are or may be trademarks or registered trademarks of, and are used to identify products or services of their respective owners.

NEC America, Inc.

Printed in the U.S.A

NDA-24293

ISSUE 2

SEPTEMBER, 2000

NEAX2000 IVS

General Description

Page

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

List of Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Regulatory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

FCC Part 15 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

FCC Part 68 Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Company Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Service Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Location of FCC Compliance Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

FCC Requirements for Private Line Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Direct-Inward Dialing (DID) Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Regulatory Information On Single-line Analog Telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Hearing Aid Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Industry Canada CS-03 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Safety Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Feature Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hardware Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hardware Modularity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Flexible Interface Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software Architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Fusion of RAM and ROM Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Application Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Feature Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Feature Package Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hardware Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

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Page i

TABLE OF CONTENTS (CONTINUED)

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Chapter 2 System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Module Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Technical Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Trunking Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Layout of PIM (SN1480 PIMF). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Card Mounting Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

term

Series III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Advantages of D

Dedicated Feature Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

term

Series III Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

term

Series III Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Line Conditions of Each D

term

Series E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

term

Series E Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Line Conditions of Each D

SN716 DESKCON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

SN716 DESKCON Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Line Conditions of the SN716 DESKCON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

term

Series III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

term

Series III Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

term

Series E Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 4 Equipment Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installation Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Common Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Analog C.O. Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Analog DID Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Analog Tie Line Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Analog Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Digital Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Digital Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

ISDN/ECCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

IP Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Miscellaneous Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System I/O, OAI, ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Remote PIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Optical Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Chapter 5 Feature Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Add-On Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Alarm Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Analog Port Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Announcement Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Assisted Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

SN716 DESKCON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Called/Calling Name Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attendant Called/Calling Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Call Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Console Lockout - Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Do Not Disturb Setup And Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Interposition Calling/Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Lamp Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Listed Directory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Loop Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Attendant Training Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Audible Indication Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Call Processing Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call Splitting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call Waiting Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Common Route Indial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Dialed Number Identification Service (DNIS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Incoming Call Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Individual Trunk Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Multi-Function Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Multiple Console Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Pushbutton Calling - Attendant Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Serial Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Trunk Group Busy Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Unsupervised Trunk-to-Trunk Transfer By Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Delay Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attendant Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Authorization Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Automated Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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Automatic Call Distribution (ACD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Busy In/Busy Out - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Call Waiting Indication - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Delay Announcement - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Hunt Past No Answer - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Immediate Overflow - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Priority Queuing - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Queue Size Control - ACD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Silent Monitor - ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Call Distribution with Management Information System (MIS) . . . . . . . . . . . . . . . . . . 45

Automatic Camp-on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Number Identification (ANI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Automatic Wake-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Boss / Secretary Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Broker's Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Attendant Call Forwarding Set-up and Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - Busy Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - No Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding - Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Multiple Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Multiple Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Multiple Call Forwarding - No Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Split Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Split Call Forwarding - Busy Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Split Call Forwarding - No Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Forwarding - Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Group Diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Park - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Park - Tenant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup - Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup - Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Pickup - Designated Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Redirect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Transfer - Al lCalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Call Transfer - Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Caller ID Class. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Page

Centrex Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Check In / Check Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Class of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Code Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Conference (Three/Four Party) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Conference (Six/Ten Party) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Consecutive Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Consultation Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Customer Administration Terminal (CAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Data Line Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Delayed Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dial By Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dial Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Direct Data Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Digital Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Inward Dialing (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

DID Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

DID Digit Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Inward System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Inward Termination (DIT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Outward Dialing (DOD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Direct Station Selection/Busy Lamp Field (DSS/BLF) Console. . . . . . . . . . . . . . . . . . . . . . . . . . 53

Busy Out Status Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Do Not Disturb Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Message Waiting Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Room Cutoff Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Wake Up No Answer Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Do Not Disturb - Hotel/Motel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Do Not Disturb-System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Elapsed Call Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Enhanced 911 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Executive Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Executive Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

External Paging with Meet-Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Fax Arrival Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Feature Activation from Secondary Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Flexible Line Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Flexible Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Flexible Ringing Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Forced Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Automatic Conference (6/10 Party) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

2 Way Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

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Group Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hands-free Answerback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hands-free Dialing and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Dual Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Non-exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotel/Motel Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotel/Motel Front Desk Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotline - Inside/Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

House Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Individual Attendant Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Intercept Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Manual Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Automatic Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dial Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Internal Tone/Voice Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Internal Zone Paging with Meet-Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Last Number Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Least Cost Routing - 3/6 Digit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Line Lockout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Line Pre-selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Maid Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Maintenance Administration Terminal (MAT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Message Center Interface (MCI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Message Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Message Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Miscellaneous Trunk Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

CCSA Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Code Calling Equipment Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Dictation Equipment Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Foreign Exchange (FX) Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Radio Paging Equipment Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Wide Area Telephone Service (WATS) Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Multiline Terminal Attendant Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Nailed-down Connection - Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Night Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Attendant Night Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Call Rerouting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Day / Night Mode Change by Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Day / Night Mode Change by Station Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Night Connection - Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Night Connection - Flexible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Trunk Answer Any Station (TAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Off-hook Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Off-Premises Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Open Application Interface (OAI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Pad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Periodic Time Indication Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Pooled Line Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Power Failure Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Priority Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Direct Privacy Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Manual Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Private Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Property Management System Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Proprietary Multiline Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Automatic Idle Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Called Station Status Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Calling Name and Number Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Dynamic Dial Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Handsfree Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

I-Hold / I-Use Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Microphone Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Multiple Line Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Mute Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Off-Hook Voice Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Prime Line Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Recall Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Relay Control Function Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Ring Frequency Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Ringing Line Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Volume Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Q-SIG Circuit Switched Basic Call - ETSI Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remote Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remote PIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Reserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Resident System Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Return Message Schedule Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Room Cutoff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Route Advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Save and Repeat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Security Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Set Relocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Single Digit Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Software Line Appearance (Virtual Extensions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Stack Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting - Circular. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting - Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Hunting - Secretarial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Message Detail Recording (SMDR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Station Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Step Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Supervisory Control of Peripheral Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

System Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Tenant Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Tie Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Tie Line Tandem Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Timed Queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Timed Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Trunk - Direct Appearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Trunk Queuing - Outgoing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Trunk-to-Trunk Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Busy In/Busy Out-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Call Waiting Indication-UCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Delay Announcement-

UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hunt Past No Answer-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Immediate Overflow-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Priority Queuing-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Queue Size Control-UCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Silent Monitor-UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Uniform Numbering Plan (UNP) -Voice and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Variable Timing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Mail Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Mail Private Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Voice Mail Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Whisper Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 6 Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Items to be Provided at Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Heat Dissipation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

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Chapter 7 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Trouble Reporting and Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Remote Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 8 System Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Transmission Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Rotary Dial Pulse and DTMF Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Audible Tones and Ringing Signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Audible Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Ringing Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Built-In Modem on MP Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

BHCA (Busy Hour Call Attempts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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LIST OF FIGURES

Figure Title Page

Figure 2-1 Floor Standing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 2-2 Wall-Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 2-3 Rack Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 2-4 MP/FP Card Mounting Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 3-1 D Figure 3-2 D Figure 3-3 D Figure 3-4 D Figure 3-5 D Figure 3-6 D Figure 3-7 D Figure 3-8 D

Figure 3-9 EDW-48-2 DSS/BLF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 3-10 Typical D

Figure 3-11 DTP-8-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 3-12 DTP-8D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 3-13 DTP-16D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 3-14 DTP-32D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 3-15 DTP-2DT-1 (WH) TEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 3-16 DCU-60-1 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 3-17 SN716 DESKCON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

term

S IIID SLT (ETJ-1DT-1) - Single Line Digital Instrument . . . . . . . . . . . . . . . . . . 21

term

8 (ETJ-8-1) - 8 Button Digital Instrument without LCD Display . . . . . . . . . . . . . . 22

term

8IS (ETJ-8IS-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

term

16DC (ETJ-16DC-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

term

16DD (ETJ-16DD-I) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

term

24DS (ETJ-24DS-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

term

Series IIIA (ETJ-1-1) - Single Line Analog Telephone . . . . . . . . . . . . . . . . . . . . 23

term

Series IIIH (ETJ-1HM) - Single Line Analog Telephone

with 8 Speed Dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

term

III Adapters - ADA-J, APA-J, APR-J, LLA-J and CTA-J . . . . . . . . . . . . . 24

Page x

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

LIST OF TABLES

Table Title Page

Table 3-1 Line Conditions of Each D Table 3-2 Line Conditions of Each D

Table 3-3 Line Conditions of the SN716 DESKCON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 6-1 Specifications for Heat Dissipation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Table 7-1 Fault Detection Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Table 8-1 Specifications of Audible Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

term

Series III Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

term

Series Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xi

This page is for your notes.

Page xii

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information

Regulatory Requirements

The Federal Communications Commission (FCC) has establis hed rule s that per mit the PBX to be directly connecte d to the t elephone n etwork . A jack is provid ed on party lines or coin lines.

The telephone company may make changes in its technica l operat ions and pro cedure s. If such changes affect the compatibility or use of the PBX, the telephone company must provide adequate notice of the changes.

This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV recep tion requiring the operator to take whatever steps are necessary to correct this interference.

FCC Part 15 Requirements

In compliance with FCC Part 15 Rules, the following statement is provided:

Warning:

This equipment generates, uses, and can radiate radio frequency energy

and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the li mits fo r a Class A computi ng devic e pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xiii

FCC Part 68 Registration Regulatory Information

FCC Part 68 Registration

Company Notification

Service Requirements

Before installing the PBX to the telephone network, the telephone company must be provided with the following:

• Your telephone number

• The FCC registration numbers:

JAPAN USA

PBX AY5JPN-20542-PF-E AY5USA-21582-PF-E Hybrid AY5JPN-20543-MF-E AY5USA-21583-MF-E Key System AY5JPN-20586-KF-E AY5USA-21584-KF-E

The Ringer Equivalence Number is 1.6B; the required USOC jacks are RJ21X, RJ2EX, RJ2GX, and RJ49C.

Note:

In the event of equipment malfunction, all repairs will be performed by NEC or an authorized distri butor. It is th e respon sibility of u sers requ iring servi ce to report the need for service to NEC or to one of their authorized distributors.

If trouble is experi enced with t his equi pment, pleas e conta ct NEC Americ a, Inc. , at 800-TEAM NEC (800-832-6632) for repair and/or warranty information. If the trouble is causing harm to the telephone network, the telephone company may request that you remove the equipment from the network until the problem is resolved.

Limitations on features exist if the sy stem is registered as a KF syste m . Refer to Features and Specifications for details.

If the equipment causes ha rm to the teleph one netwo rk, the telephone c ompany will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that aff ect the operation of the equip ment. If this happen s, the telephon e company will provide advance notice so that you can make necessary modifications in order to maintain uninterrupted service.

NO REPAIRS CAN BE DONE BY THE CUSTOMER.

Page xiv

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information Location of FCC Compliance Labels

Location of FCC Compliance Labels

Labels stating the NEAX2000 IVS2 FCC registration number and compliance with FCC Parts 15 and 68 are attached on the inside of the system's front cover. Label examples are as follows:

FCC Requirements for Private Line Operations

“This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of

NEAX2000 IVS Complies With Part 68 FCC Rules FCC Registration Numbers:

this equipment in a residential area may cause unacceptabl e interference to radio and TV reception r equir ing th e o perat or to take whatever steps are necessary to correct the interference.”

Ringer Equivalence: 1.6B NEC America, Inc. MADE IN USA

In order to connect this system to the private line network, provide the telephone company with:

• The quantities and USOC numbers of the required jacks (See the following table.)

• The sequence in wh ich the trunks are to be connected

• The facility interface codes by position

• The Ringer Equivalence Number or service order code, as applicable, by position

MFG'S PORT ID

FACILITY

INTERFACE CODE

NETWORK

JACKS

SERVICE ORDER

CODE

PN-4COTB 02LS2 RJ21X PN-4COTB 02GS2 RJ21X PN-4COTG 02LS2 RJ21X PN-4COTG 02ES2 RJ21X

PN-AUCA 02RV2-T RJ21X PN-4DITB 02RV2-T RJ21X

PZ-8PFTA 02LS2 RJ21X PN-8COTQ 02LS2 RJ21X PN-8COTS 02LS2 RJ21X PN-8COTS 02GS2 RJ21X

PN-AUCA 0L13A, 0L13B, 0L13C RJ21X 9.0F PN-20DTA TL11M RJ2EX 9.0F PN-20DTA TL31M RJ2GX 9.0F PN-24DTA 04DU9-BN N/A 6.0P PN-24DTA 04DU9-DN N/A 6.0P PN-24DTA 04DU9-1KN N/A 6.0P PN-24DTA 04DU9-ISN N/A 6.0P

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xv

Location of FCC Compliance Labels Regulatory Information

MFG'S PORT ID

FACILITY

INTERFACE CODE

NETWORK

JACKS

SERVICE ORDER

CODE

PN-24DTA 04DU9-IZN N/A 6.0P

PN-BRTA 02IS5 RJ49C 6.0Y

PN-DAIA 04DU9-BN N/A 6.0N PN-DAIA 04DU9-DN N/A 6.0N PN-DAIA 04DU9-1KN N/A 6.0N PN-DAIA 04DU9-1SN N/A 6.0N PN-DAIA 04DU9-1ZN N/A 6.0N PN-DAIA 04DU9-BN N/A 6.0N PN-DAIB 04DU9-BN N/A 6.0N PN-DAIB 04DU9-DN N/A 6.0N PN-DAIB 04DU9-1KN N/A 6.0N PN-DAIB 04DU9-1SN N/A 6.0N

PN-DAIB 04DU9-1ZN N/A 6.0N PN-24PRT-A 05DU9-BN N/A 6.0P PN-24PRT-A 04DU9-BN N/A 6.0P PN-24PRT-A 04DU9-1KN N/A 6.0P PN-24PRT-A 04DU9-1SN N/A 6.0P PN-24PRT-A 04DU9-1ZN N/A 6.0P PN-24CCT-A 04DU9-BN N/A 6.0P PN-24CCT-A 04DU9-DN N/A 6.0P PN-24CCT-A 04DU9-1KN N/A 6.0P PN-24CCT-A 04DU9-1SN N/A 6.0P PN-24CCT-A 04DU9-1ZN N/A 6.0P

PN-24DTA-C 04DU9-BN N/A 6.0P PN-24DTA-C 04DU9-DN N/A 6.0P PN-24DTA-C 04DU9-1KN N/A 6.0P PN-24DTA-C 04DU9-1SN N/A 6.0P PN-24DTA-C 04DU9-1ZN N/A 6.0P

PN-2BRTC 02IS5 N/A 6.0Y

Page xvi

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information Direct-Inward Dialing (DID) Calls

Direct-Inward Dialing (DID) Calls

Allowing this equip m ent to be operated in such a manner as to not provide for proper answer supervision is a violation of Part 68 of the FCC's rules.

PROPER ANSWER SUPERVISION IS WHEN: a.) This equipment returns ans w er supervision to the PSTN when DID ca lls ar e:

• Answered by the called station

• Answered by the attendant

• Routed to a recorded announcement th at can be admin istered by the CPE use r

• Routed to a dial prompt

b.) This equipment returns answer supervision on all DID calls forwarded to the

PSTN.

• Permissible exceptions are:

• A call is unanswere d

• A busy tone is received

• A reo rder tone is receiv ed EQUAL ACCESS REQUIREMENTS This equipment is capable of pro viding users acce ss to interstate providers of operator

services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

Caution:

The use of a monitoring, recording or listening devices to eavesdrop, monitor or record telephone conversations or other sound activities, whether or not contemporaneous with its transmission, may be illegal in certain circumstances under federal or stat e laws. Legal advice should be sought prior to implementing any practice that monitors or records any telephone conversa tion. So me feder al and st ate l aws requi re some f orm of notification to all parties to the telephone conversation, such as using a beep tone or other notification methods or require the consent of all parties to the telephone conversation, prior to monitoring or recording a telephone conversation. Some of these laws incorporate strict penalties.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xvii

Regulatory Information On Single-line Analog Telephones Regulatory Information

Regulatory Information On Single-line Analog Telephones

NEC single-line telephones comply with Part 68 of FCC Rules. On the bottom of the equipment is a label that states, among other information, the FCC registration number and ringer equivalence number (REN) for the equipment. If requested, this information should be provided to the telephone company.

The equipment uses the following USOC jacks: RJ11C. The equipment should be used only behind a PBX or KTS. The REN is used to

determine the nu mber of devi ces that may be co nnected to the telephone line. Excessive RENs on the telephone line may resu lt in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be conn ec ted to the line as determined by the total RENs, conta ct the telephone company to determine the maximum REN for the calling area.

Hearing Aid Compatibility

term

The D FCC rules prohibit the use of non- hearing aid compatible te lephones.

NEC-type single-line telephone sets used in conjunction with the NEAX2000 IVS are hearing aid compatibl e. If other than NEC-type single- li ne telephone sets are to be used with this system, ensure that these are hearing aid compatible.

terminals provided for the NEAX2000 IVS2 are hearing aid compatible.

Industry Canada CS-03

Certification number: 140 5976 A Load Number of the equipment: 1.0 NOTICE: The Industry Cana da lab el id entif ies c erti fied e qui pmen t. The cert ificat ion

means that the equipment meets certain telecommunications network protective operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction .

Page xviii

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Informa tion Industry Canada CS-03

Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed usin g an acceptab le method of c onnection . In some cases, the company's insid e wiring assoc iated with a sing le line individ ual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions might not prevent degradati on of ser vice in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or installations made by the user to this equipment, or equipment malfunctions, may give the telecommunications c o mpany cause to request that the user disconnect th e equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This protection may be particularly important in rural areas.

Caution:

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTICE: The Load Number assigned to each terminal device denotes the percentage of the total load to be conn ected to a tel ephone loo p whic h is used by the devic e, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page xix

Safety Certifications Regulatory Infor mation

Safety Certifications

This equipment has been listed by Underwriters Laboratories and found to comply with all the applicable re quirements of th e standard fo r telephone equi pment U.L.

1459. This equipment c omplies with Canadia n Standards Assoc iation's standard C 22.2 No. 225.

Safety Considerations

When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock , and injury. Precautions include the following:

• Never install telephone wiring during a lightning storm.

• Never install a telephone jack in a wet location, unless the jack is specifically

designed for wet locati ons.

• Never touch an uninsulated telephone wire or terminal, unless the telephone line

has been disconnected at the netw or k interface.

• Use caution when installing or modifying telephone lines.

Note:

More detailed precautions are included in this manual.

Page xx

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Regulatory Information Safety Instructions

Safety Instructions

1. Never install telephon e wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locati ons.

3. Never touch un-insulated telephone wires or terminals unless the telephone line

has been disconnected at the netw or k interface.

4. Use caution when installing or modifying telephone lines.

5. Read and understand all instructions.

6. Follow all warnings and instructions marked on the product.

7. Unplug this product from the wall outlet before cleaning. Do not use liquid

cleaners or aerosol cleaners. Use a damp cloth for cleaning.

8. Do not use this product near water, fo r example, under water pipes near a bat h t ub,

sink, or laundry tub, in a wet basement, or near a swimming pool.

9. Do not place this product on an unstable cart, stand, or table. The product may

fall, causing serious damage to the product.

10. Slots and openings in the cabinet and the back or bottom are provided for

ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

11. This product should be operated only from the type of power source indicated on

the marking label. If y ou are not sure of the type of power sourc e available, consult with your local power company.

12. This product is normally connected with a three-wire grounding type plug, a plug

having a third (grounding) pin. This plug wil l only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact an elec trician to repl ace your ob solete outle t. Do not defea t the safety purpose of the grounding type plug. SAFETY INSTRUCTIONS

13. Do not allow anythi ng to rest on the po w er cord. Do not locate this product where

the cord will be abused by persons walking on it.

14. Do not overload wall outlets and extension cords as this can result in the risk of

fire or electric shock.

15. Never push objects of any kind into this product through cabinet slots as they may

touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Ne ver spill liquid of any kind on the product.

16. To reduce the risk of electric shock, do not disassemble this product, but take it to

NEAX2000 IVS2 General Description NDA-24293, Issue 2

a qualifie d se rvic ema n wh en som e se rvic e o r re pair wo rk is req uir ed. Open in g or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

Page xxi

Safety Instructions Regulatory Information

17. Unplug this product from the wall outlet and refer servicing to qualified service

personnel under the following conditions: a.) When the power supply cord or plug is damaged or frayed. b.) If liquid has been spilled into the product. c.) If the product has been exposed to rain or water. d.) If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will o ften require extensive wo rk by a qualifie d technician to

restore the product to normal operation. e.) If the product has been dropped or the cabinet has been damaged. f.) If the product exhibits a distinct change in performance.

18. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

19. Do not use the telephone to report a gas leak in the vicinity of the leak.

Page xxii

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction

This manual provide s a n overview of the NEAX2000 IVS2 (Integrated Voice Server2) stored program control digital electronic PBX. An introduction to the technical characteristics is included, along with a description of available system applications.

System Overview

The NEAX2000 IVS2 is a full-featured PBX providing a rich feature set of both Key and PBX features. It is positioned to provide a more cost effective solution for the small to medium size business, hotel property or networked environment. This system allows users to purchase just the station and trunk capacity that they need, yet expand that capacity by simply addi ng modul es to accommodate added demand. The modu la r design of the NEAX2000 IVS Hardware m odulari ty results in one of the most reliable, flexible, and powe rful systems available.

allows the system to grow from 24 to 512 stations.

The NEAX2000 IVS communication sys tem using the Pu lse Code Modulation (PCM) technique . The system is comprised of central equipment cabinets and telephones located throughout the installation site. The central equipment cabinet is composed of Port Interface Modules (PIMs). One to Eight PIMs may be installed, depending on the requirements of the individual customer. The PIMs are designed for modular growth, stack mounting (4 PIMs high), and quick interconnection. Each PIM provides 64 ports. The universal port desig n minimizes th e hardware req uired for a s ystem, and pro vides greater flexibility in the number and types of devices that can be installed.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

is a microproces sor-based, stored-p rogram-co ntrolled , digital

Page 1

System Overview Chapter 1 Introduction

The NEAX2000 IVS2 is based on a universal port concept. A total of 768 por ts can be equipped, a maximum of 512 stations/analog trunks plus 256 Virtual extensions. These ports support D

term

Series III/E, Electra Elite, D

term

Cordless, and D

term

PSII (Wireless) Multiline Terminal s, singl e line telephones , outs ide li nes, and ot her ci rcuit s and devices. While port assignment is flexible, the maximum capacities for each device are as follows:

DEVICES

WITHOUT

MEM-MODULE

WITH

MEM-MODULE

Analog + Digital + Trunks + Wireless lines 384 768 DID Number Conversions 500 1000 IP Trunks 1 (16 IP CH) 8 (128 IP CH) Analog lines 256 512 Digital lines 256 512 Analog + Digi ta l + Wireless lines 256 512 Virtual lines 256 512 Virtual + Digital lines 512 768 Wireless PS lines 128 256 ISDN-BRI lines 64 128 Data lines 64 128 Call Forward Outside 240 496 Auth/Forced/DISA ID Code 1000 3000 (on MP) Message Reminder 512 1024 Name Display (My-Line + Virtual) 256 512

Page 2

Station Speed Dial 4000 10,000 Built-In SMDR (Standalone) 256 1280 Digital Trunks (T1) 240 ch 240 ch ISDN PRI 192 ch 192 ch CCIS #7 192 ch 192 ch

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction Feature Overview

Feature Overview

The Primary design objective of our NEAX2000 IVS2 is to offer affordable communications and features designed to enhance your company’s performance. A comprehensive feature package is provided including both business and Hotel/Motel features.

• Business – concentrates on call processing to streamline daily business communication operations.

• Hotel/Motel – designed to provide your administration station with the most effective features for optimum guest service. Guest stations are offered features to provide them with optimum hospitality.

Throughout the use of the NEAX2000 IVS enhance productivity, save time, and take advantage of flexible resources.

The NEAX2000 IVS

employs techniques such as resident system programming and maintenance (both o nline an d remo te). The se tec hniques ensure t he ins tallation and maintenance is quick and efficient.

Cost control is served by features such as:

Account Codes, Forced Acco unt Codes, Di rect Inward S ystem Access (D ISA), Least Cost Routing (LCR), Route Advance, Station Message Detail Recording (SMDR), Code Restriction, Elapsed Ca ll Timer, Periodic Time Indic ation Tone, Off-Prem ises Extensions, and Tandem Switching of E&M Tie Lines.

features, your company can cont rol costs,

Productivity is served by features such as:

Incoming Call Identification (transfers, DIT, DID, DDD, FX, WATS and internal calls), Authorization Code, A utomated Attendant, Camp -On, Group Listening, Hands-free Answerback, Call Park, Do Not Disturb, Callback, Call Forward, Call Pickup, Conference, Data, Return Me ssage Sc hedule Displa y, Timed Remin der, Trun k Queuing, and Set Relocation.

Time saving is served by features such as:

Speed Dial, Save and Repeat, Callback Message, Last Number Redial, Answer Key, Ringing Line Pickup, VoiceMail Integration, Broker's Call, Step Call, Trunk to Trunk Transfer, Timed Queue, Boss /Secretary Ca lling, Inte rcoms, Rem ote Maintena nce, Voice Mail Soft-Keys and Dial by Name.

Flexibility is served by the universal port concept, which allows a high variable trunk to station rat io, Flexible Line Key Assignment, Flexible Ringing Assignment, Direct Trunk Appearance, as well as Flexible Numbering Plan. The variety of telephones (detailed in Section 3) also adds to the system's flexibility.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 3

Hardware Architecture Chapter 1 Introduction

Hardware Architecture

The NEAX2000 IVS2 employs the latest advancements in Large Sc ale Integration (LSI) circuits and component manufacturing techniques to create a highly reliable and serviceable communications system.

The NEAX2000 IVS Distributed Controller, Digital Switching Network, and Port Interface.

1. Distributed Controller

The Distributed Controller is composed of distributed multiprocessing units, generic memory, database instructions, system interface, and interface ports for system maintenance and administration.

2. Digital Switching Network

The Digital Switching Network consists of a non-blocking digital time division switch, allowing all ports to be used simultaneously.

3. Port Interface

The Port Interface provid es access to the public and priva te network for v arious types of terminal devices, including digital and analog telephones, data terminals, computers and subsy stems such as Voice Mail Syste ms, Data Swit ch Networ ks, and related communication and information services.

architecture consists of th ree major functiona l components:

Hardware Modularity

Flexible Interface Port

The NEAX2000 IVS2 continues with the modular design employing interface modules in groups of 64 ports. The system allows users to purchase just the station and trunk capacity that they need, yet expand that capacity by simply adding modules to accommodate added demand. The modular design of the NEAX2000 IVS

allows the system to gr ow fro m 24 to 5 12 ports. Hardw are modu larity r esults in one of t he most reliable, flexible, and powerful systems available.

The IVS2 uses a Univers al Port ar chitect ure tha t has the f lexibil ity to acco mmoda te station terminals, trunks, and adjunct processors. This universal digital back plane allows the NEAX2000 IVS

to maximize slot space ut ilization and lowe r expansion

costs.

Page 4

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction Software Architecture

Cabling

As more and more computers and communications devices use twisted-pair technology, the use of today’s cabling systems continues to rise. This is of special concern when the customers’ needs require that the cabling syste m be expanded where facilities are cl ose to their cap acity. Th e NEAX2000 IVS that significantly reduce overall cabling requirements.

term

The D systems by requiring only a single twisted pair. This new technology provides the power and function of the previous D

Software Architecture

The NEAX2000 IVS2 software design is as advanced as its hardware. It ensures that your system will support the evolving applications and h ave the reliability needed to take your organization into the future.

Fusion of RAM and ROM Programs

The NEAX2000 IVS2 incorporates the flexibility of Random Access Memory (RAM) for Office Data Memory, and Flash ROM which contains the operating system. This fusion of divergen t memory technologi es results in high pe rformance 32-bit processing reliability in system operation as well as fast recovery time in case of system power loss. This unique configuration provides improved efficiency for updates to the generic program by floppy disk, and simplifies upgrades for system features and capabilities throughout its life.

provides solutions

Series III an d Se r ie s E dig it a l tele p h one s o ffe r c o st-e ff ec t ive u s e of c a bl ing

term

telephones with 50% less cabling.

Application Processors

The processing arc hitecture of the NEAX2000 IVS2 allows the system to be configured with Ap pli cation Processors t hat provide processing capa city for a specific application or multiple applications. These EPROM-based processors support applications such as :

• Open Applications Interface (OAI) which connects to outboard computing

devices to support a wide range of host computer-supported features.

• ACD Processor for call center applications.

• Hotel Processor for Hospitality applications.

This same processor is used for SMDR for call accounting, and Message Center Interface (MCI)

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 5

Software Architecture Chapter 1 Introduction

Feature Packages

The NEAX2000 IVS2 introduces a new software and hardware approach, which is designed with modulari ty in mi nd. This ap proach a llows cu stomers a great er degree o f cost control for new installations and for upgrades.

Feature Package Designations

The NEAX2000 IVS2 basic operation requires Basic Business/HM Software. In addition to the Basic Software there are several Feature Packages, each for Business or Hotel applications. Their applications and feature package numbers are listed below:

DESCRIPTION DESCRIPTION

24 Port Basic System Package

• ICS VS PIMF (UA)

Business/Hotel/Motel Features and Generic 2000 Load for 24 Ports. 1 per System required, supports 1 T1/E1 interf ace

• ICS VS Base/Top-UB

• SPN-CP14 MP (UA) 48 Port System Software -

2000 Series (FD)

Basic Business/Hotel/Motel Features and Generic 2000 Load fo r 48 Ports. Provides support for 48 LT Ports , 5 T1s, ISDN, 3 Remote PIMs, 5 ISDN-PRI

DCHs, 48ISDN-BRI Trunk Spans, 128 BRI Station Ports EXPANSION KEY (FD) Parent Part Number that inc lu d es selected Cap acity Options b elow LT PORTS (48 to 128) Expands LT Port Capacity from 48 Ports to 128 Ports LT PORTS (48 to 256) Expands LT Port Capacity from 48 Ports to 256 Ports LT PORTS (48 to 512) Expands LT Port Capacity from 48 Ports to 512 Ports LT PORTS (128 to 256) Expands LT Port Capacity from 128 Ports to 256 Ports LT PORTS (128 to 512) Expands LT Port Capacity from 128 Ports to 512 Ports LT PORTS (256 to 512) Expands LT Port Capacity from 256 Ports to 512 Ports DTI SPANS (5 to 11) Expands DTI Capacity from 5-Spans to 10.5-Spans REMOTE PIMs (3 to 6) Expands Remote PIM capacity from 3 to 6 Remote PIMs

ISDN-DCH LINK (5 to 8)

Expands ISDN-DCH capacity from 5 to 8 D-Channels

(PRI/DCHQ/DCH-QSIG CCIS LINK (0 to 1) Expands CCIS CCH capacity from 0-Links to 1-Link CCIS LINK (0 to 4) Expands CCIS CCH capacity from 0-Links to 4-Links CCIS LINK (0 to 8) Expands CCIS CCH capacity from 0-Links to 8-Links CCIS LINK (1 to 4) Expands CCIS CCH capacity from 1-Link to 4-Links CCIS LINK (1 to 8) Expands CCIS CCH capacity from 1-Link to 8-Links CCIS LINK (4 to 8) Expands CCIS CCH capacity from 4-Links to 8-Links Ext. FCCS LINK (0 to 1) Expands FCCS Link cap acity from 0-Links to 1-Link WIRELESS DEMO Provides Capacity support for 2-ZTs & 4-PSs WIRELESS Provides Capacity support for 128-ZTs & 255-PSs IPT x 1 Expands IP Trunk capacity from 0 to 1 (max. 16 channels) IPT x 2 Expands IP Trunk capacity from 0 to 2 (max. 32 channels) IPT x 4 Expands IP Trunk capacity to 4 IPT (max 64 channels) IPT x 8 Expands IP Trunk capacity to 8 IPT (max 128 channels)

NEAX2000 IVS2 General Description

Page 6

NDA-24293, Issue 2

Chapter 1 Introduction Advantages

Software Licensing

Integration

Advantages

Each system is accompanied by a n NEC Cus tomer S of twar e Licens e Agreemen t. This agreement grants the customer a non-exclusive license to use the software (including any related documentation and any upgrades and enhancements to the system software) for th e useful life of the system solely to operate and maintain the system purchased under the agre ement.

In addition to the application processors manufactured by NEC, the NEAX2000 IVS also delivers an open architecture for integration with other manufacturers’ application processors. This integration is supported by interface processors and specifications for communicating with computing devices such as network and facilities management, ca ll center app licatio ns, call accoun ting, proper ty management, voice mail, and management information systems for ACD reports and monitoring, as well as mainte n an ce access terminals.

The NEAX2000 IVS2 provides a unique set of advantages to users who seek an advanced information system that is both fle xible and dep endable. Through the use of state-of-the-art comput er controlled telecom munications technology, NEC is able to provide the followin g advant ages:

1. Full-Featured System - NEAX2000 IVS

station users have access to more than 300 service features that enhance user productivity, reduce operating costs, and improve communication effi cienc y. In additi on, the c ontrol , networ k and int erfac e positions of the NEAX2000 IVS

can accommodate features, services and sub-

systems as required by spe cific applications.

2. Network Integration - The NEAX2000 IVS

offers business, industries, hospitals and hotel/motels the ability to access an extensive array of in fo rmat ion processing and management services by serving as the central controller of an integrated information network. The NEAX2000 IVS

reflects the philosophy of NEC Corporation to integrate C&C technology, and can provide many voice and non-voice services.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 7

Advantages Chapter 1 Introduction

3. Flexible Line Size-Innovative Modular hardware and software design allows the NEAX2000 IVS

to efficiently serve fro m 24 por ts up to 512 por ts. Modul arity gives the system the ability to expand from its minimum configuration to its maximum capacity as the need arises. This uniq ue expansi on capab ility all ows the system to grow in a cost affective manner as the user requirements expand. Your initial system investment is protected through growth capability.

4. Energy Saving and Space Savings - Through employment of state-of-the-art technology in the system circuitry design, NEC has been able to reduce power consumption. As a result, the current consumption of the system has been reduced to 50% of that of a ny conv entional e lectron ic PBX sy stems. T his energy saving oriented system de sign allo ws for the u se of much smaller ca pacity mai n power equipment and air cond it ioning equipme nt. In paral lel wi th th e ener gy savi ngs, th e space requiremen t for the s ystem has been reduc ed to one th ird when c ompared with that of a conventional electronic PBX system.

5. Building Block Configuration - In a conventional switching system, various kinds of equipment are mounted in a cabinet group and are connected to each other by use of connecting cables. The NEAX2 000 IVS

, however, uses a building block modular design. When installing the system, the required blocks are placed on t op of each other in a building block formation and interconnected by round bus cables.

6. Flexible Interface Ports - The NEAX2000 IVS

employs a Universal Port architecture that has t he flex ibility t o acco mmodate station termin al equipm ent, trunks and adjunct processors. This universality allows the NEAX2000 IVS

maximize slot space use and lower expansion costs.

7. High Reliability - The NEAX2000 IVS the highest level of system reliability. The NEAX2000 IVS

is designed and manufactured to provide

is designed with such features as: remote maintenance, distributed call processing, error-correcting memory, battery backup, and automatic system alarm indications to ensure unsurpassed reliability. Only the finest comp onents have been use d. In addition, through the employment of LSI and custom LSI and VLSI technology, the number of component parts has been greatly reduced, thus lessening possible failures and insuring continuous operation.

8. Intelligent Attendant Console - The NEAX2000 IVS

attendant console, SN716 Desk Console, is a compact, desktop unit equipped with non-locking keys, Light Emitting Diodes, and a 4 x 40 character Liquid Crystal Display.

Page 8

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 1 Introduction Advantages

The LED's provide continuous information relative to the status of calls in progress. The display provides station and trunk identification, class of service and the number of calls waiting. The LCD changes with different call states and instructs the user which Multifunction keys are available for each state. Keys such as Busy Verify, DND Override, etc . only a ppear wh en need ed. The Mul ti-func tion Keys reduce the number of different buttons and greatly si mply operation.

9. Intelligent Digital Multifunction Terminal - In addition to supporting conventional station equipment, the NEAX2000 IVS

term

series digital electronic multifunction terminals. The D

can be equipped with the

term

terminals are intelligent microprocessor contr olled terminals, which enhanc e the feature capabilities offered by the system and provide the service of conventional key telephones over 1-pair wirin g. The D

term

instrument may be equipped with an interface ad apter to allow simultaneous voice and da ta switching , without compromising the voice communica tion system.

10. Ease of Installation - Because the NEAX2000 IVS

uses pre-a ssembled m odules and plug-in type circuits packs, it is easy to install. Wiring connections, both internal and external, are made through simple-to-use standard plug-ended cables. In addition, with each unit and system having been fully factory tested prior to shipment , po tential obstacles to easy ins tallation have been held to a minimum.

11. Ease of Maintenance - Because the system is constructed with first quality components, reliability is high and operation is trouble free. However, should a minor fault occur, th e self diagnostic progra ms will detect the fault , and automatically make the needed corrections. If the problem is beyond the internal correction capa bilities of the system, th e self diagnostic prog rams will automatically print the nature of t he fault and the involved unit is identified on the man-machine interface equipment. The faulty plug-in unit can then be quickly replaced with little or no interruption of service.

12. Flexible Numbering Plan - The NEAX2000 IVS

provides flexible numbering

assignment to meet all forms of network integration service.

13. Future Capabilities - Because the NEAX2000 IVS

uses a stored program cont rol , performance enhance ments and new features can be easily incorporated by simple changes in software. The NEAX2000 IVS

can be upgraded by using the most current software release and, when necessary, additional hardware. This means that the system will not become obsolete.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 9

Advantages Chapter 1 Introduction

Hardware Design

14. Cost Controls - With telecommunications costs growing, it is becoming increasingly impor tant to co ntrol them. The NEAX 2000 IVS

makes it possible for you to get a firm grasp on telecommunications costs. Through the use of such features as lea st cost rou ting, class of service and d etail call rec ording, cost reduction and control are possible.

The NEAX2000 IVS2 hardware is designed to meet t he fo llowing parameters:

• Flexibility

• Capacity

• Reliability

• Optimum space use

• Minimal environmental requirements

• Ease of installation and maintenance

A unique modular design is e mployed throughout the NEAX20 00 IVS

. As additional equipment modules are required, they are stacked on top of each other, rather than mounting the equipment in conventional frames or cabinets. This innovative method reduces installation time, avoids the use of bulky frames and provides for manageable future expansion, virtually eliminating the possibility of outgrowing your NEAX2000 IVS

Page 10

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 2 System Configuration

The NEAX2000 IVS2 consists of 1 to 8 Port Interface Modules (PIMs), each PIM will support up to 64 interface ports to give a maximum capacity of 512 ports per system. The PIMs are all the same with a universal back plane, which accommodates station ports, trunk ports, I/O processors, and power supply boards. Each PIM measures 16.9 inches across by 16.4 inches high by 8.8 inches deep (includes front cover). This compact frame allows the sys tem to be mounted on a w all, in a 19 inch rack, on a desk/bench, or bolted to the floor.

PIM units contain the following components.

1. Line/Trunk Interface Slots

Line and trunk interface slots house the digital and analog interface cards. The NEAX2000 IVS

• The PIM-F has 15 slots. 12 slots (LT00-LT11) each ca n be us ed for eit her LT or AP cards. 1 dedicated slot (MP12) for MP or FP, 1 dedi cated slot (PFT) for Power Failure Transfer card, a nd 1 dedica ted sl ot (VM) for v oic e mail c ard. 8 port Line/Tru nk cards can be mounted in LT00 to LT07 slots. 4 port Line/Trunk cards can be mounted in LT00 to LT10 slots. LT11 slot is available for 4 port Line/Trunk card s only when the syste m is configured wit h two or less PIM s .

2. Power Supply Board Each PIM is equipped with a Main Power Su pply card (PZ-PW121) which

converts AC120V/240V (50Hz/60Hz) to -27V DC (4.4A), +5V (7.2A), CR (38mA), +90V (80MA).

3. Application Processor (AP) and Common Control Slots Application proc essor c ards use AP s lots in ea ch PIM. The number o f availab le

AP slots depends on th e PI M number a nd which co mmon con trol cards are n eeded for that PIM. The PIM-F has up to 12 AP slots. AP Slots are used to house the processor boards for SMDR, OAI, T1, ISDN, CCIS, and others. Common control cards such as the CPU, Bus cards, and local processors occupy only a set number of AP slots.

uses the PIM-F.

4. Power Failure Transfer (PFT)

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Two methods are used to provide Power Failure Transfer: (1) Using the designated circuit card (PZ-8P FTB) which moun ts in PFT slot of each PIM to provide up to 64 trunk to station switch over points and (2) Utilizing the front edge cable and connecting between 4COT card and AUC card.

Page 11

Module Configuration Chapter 2 System Configuration

Module Configuration

PIM (3)

PIM (2) PIM (2)

PIM (1) PIM (1) PIM (1)

PIM (0) PIM (0) PIM (0) PIM (0)

BASE BASE BASE BASE

1 PIM (64 ports) 2 PIM (128 ports) 3 PIM (192 ports) 4 PIM (256 ports)

PIM (3) PIM (3)

PIM (2) PIM (2)

PIM (1) PIM (1) PIM (5)

PIM (0) PIM (4) PIM (0) PIM (4)

BASE BASE BASE BASE

5 PIM (320 por ts ) 6 PIM (384 por ts)

PIM (3) PIM (3) PIM (7)

PIM (2) PIM (6) PIM (2) PIM (6)

PIM (1) PIM (5) PIM (1) PIM (5)

PIM (0) PIM (4) PIM (0) PIM (4)

BASE BASE BASE BASE

7 PIM (448 por ts ) 8 PIM (512 por ts)

Page 12

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 2 System Configuration Installation Methods

Installation Methods

The NEAX2000 IVS2 provides three installation methods as follows:

• Floor Standing Installation

• Wall Mounting Installation

• 19-inch Rack Mounting Installation

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Figure 2-1 Floor Standing Installation

Page 13

Installation Methods Chapter 2 System Configuratio n

Figure 2-2 Wall-Mounting Installation

Figure 2-3 Rack Mounting Installation

Page 14

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 2 System Configuration Technical Terms

Technical Terms

SYMBOL DESCRIPTION SYMBOL DESCRIPTION

AMP Amplifier Trunk Card KEY External Key

AP00 SMDR/Hotel Application Card LC Line Circuit Card

(for Single Line Telephone)

AP01 OAI Interface Card LDT LD Trunk Card

AUC Analog Universal Circuit Card

M03 V.35 DTE Interface Card

(Long Line Circuit, DID Trunk)

BGM External Music Source for D

term

M10 Optical Interface Card

Back Ground Music Service

BRT Basic R ate Interface T r u nk Card MAT Maintenance Administrati on Terminal

CCH Common Channel Handler Card MDF Main Distribution Frame

CFT 6/10 Party Conference Trunk Card MEM Main Memory

CIS Call Information System MFR MF Receiver/ MFC

Receiver/Sender Card

CIR CALLER ID Receiver Trunk Card MLDT Melody Trunk

COT C.O. Trunk Card MODEM Modem

CSI CS/ZT Inte rface Card MP Main Processor Card

CS/ZT Cell Station (For Australia/Others) Zone

PFT Power Failure Transfer Transceiver (For North America/ Latin America)

DAT Digital Announcement Trunk Card PMS Property Management System DCH D-channel Handler Card OAI Open Application Interface

DIT DID Trunk Card ODT OD Trunk Card (2/4 wire E&M)

DK External Relay/Key Interface Card PBR PB Receiver Card

DLC Digital Line Circuit Car d

term

(for D

, ATTCON, DESKCON)

PBSND PB Sender

DPC Data Port Controller Card PLO Phase Locked Oscillator DSS DSS Console PS Personal Station DTE Data Terminal Equipment PRT ISDN Primary Rate Interface Trunk Card

DTI Digital Trunk Interface Card SMDR Station Message Detail Recordi ng

DTG Digital Tone Generator TDSW Time Division Switch

ETHER Ethernet Control Card TNT Tone/Music Source Interface Card

EXPMEM Memory Expansion Card VCT CODEC Card

ICH ISDN-channel Handler Card VM Voice Mail Card ILC ISDN Line Circuit Card 16CFT 16 Circuit Four Party Conference Trunk

IPT IP Trunk Card KEY External Key

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 15

Tr unking Diagram Chapter 2 System Configuration

Trunking Diagram

This figure shows a typical trunking dia gram of the NEAX2000 IVS2 system.

Page 16

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 2 System Configuration Layout of PIM (SN1480 PIMF)

Layout of PIM (SN1480 PIMF)

The NEAX2000 IVS2 consists of P ort Interf ace Mo dul es (PI Ms) w hich conta in l ines, trunks, interfaces, switching circuitry, control proce ssors and power equ ipment. The following diagrams show the physical layout of elem e nt s within the PIM.

LT00-LT11: Line/Trunk card

VM: PZ-VM00-M mounting slot

mounting slots

System Capacity for Line/Trunk Card Max. 64 ports per PIM Max. 512 ports per system

AP00-AP11:

PFT: PZ-8PFTB mounting slot Application Processor card mounting slots

System Capacity for Application Processor Card Max. 24 cards per system Max. 256 ports per system

MP: PN-CP14 mounting slot AC/DC PWR: PZ-PW121 mounting slot FP: PN-CP15 mounting slots DC/DC PWR: PZ PW122 mounting slot

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 17

Control Card Mounting Conditi on s Chapter 2 System Configuration

Control Card Mounting Conditions

1. PN-CP14 (MP) Mount the PN-CP14 card in the MP slot (Slot 12) of PIM0.

2. PN-CP15 (FP) When the system is configured with three PIMs or more, mount one PN-CP15 card in the FP slot, PIM 0: Slot 11 and PIM 2, 4, 6: Slot 12. When the system is configured with one or t wo PIMs, the PN-CP15 car d does not need t o be mounte d.

PIM 3

PIM 2

PIM 1

PIM 0

PIM 7

PIM 6

PIM 5

PIM 4

Figure 2-4 MP/FP Card Mounting Slots

Page 18

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals

term

Series III

Advantages of

term

Series III

The NEAX2000 IVS2 can accommodate both D terminals to prov ide a v ariet y of de sktop s olu tions . In addi tion to the D terminals, the SN716 DESKCON is used for the Attendant Answering Position.

The D multi-function telephones that enhance the feature capabilities offered by the system. They provide access to sophisticated features, beyond those of conventional key telephones, over one-pair wiring.

In physical operation, as well as functionally, the D effortless, comfortable handling.

• Call Indicator Lamp

• Electronic Volume Control

term

Series III terminals are intelligent, microprocessor-controlled,

When a call comes in, a small but highly visible light on the corner of the terminal flashes. Because the light can be seen from every direction, it helps assure that the user won't miss important calls.

A single set of control keys for adjusting LCD contrast, speaker/receiver volume, and ringer volume is located on the front panel of the terminal. These universal keys increase operational efficiency and eliminate the need to have a number of different volume control keys.

term

Series III and D

term

Series III terminals assure

term

Series E

term

Series III/E

• Tilt-Up Legs The terminal adjusts to the user's operating environment. Information on the LCD screen is ea sy to see, and key operations are more comfor table.

• Programmable Line Keys and Dedicated Feature Keys

term

Series III terminals offer 8- or 16-line keys with dual-color LEDs for line

D status indication. Line keys are flexible for line, trunk or feature access. This flexibility allow s the terminal to fit the user's ind ividual needs. Ca ll screening fun ctions between executives and secretaries, call pickup to another station, message waiting indication of voice mail and fax arrival indication can all be programmed on the line keys o f t he terminal.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 19

term

Series III Chapter 3 Terminals

Dedicated Feature Keys

• 40-Character Display For better call handling, the D

term

Series III termina ls with 16 line keys featu re an easy-to-re ad, 20-character, 2-line LCD screen. The LCD screen provides information on calling number with name, call back message, return schedule messages, dialed digit information, service feature indications, called station status, and elapsed call ti me.

• Hands-free Operation

term

Series III terminals offer hands-free operation as a standard feature. The built-in microphone and speaker let users keep their hands available for work while speaking on the phone.

• ANSWER: Answers any incoming ringing call

• CONFERENCE: Simplifies access to Three-way Calling

• DOWN/UP: Controls speaker/handset volume, disp lay contrast, ringer volume

• FUNCTION: Provides special functions (ex; MIC-ON/OFF, COT gain control)

• HOLD: Provides Exclusive and Non-Exclusive Hold of line appearances

• LAST NUMBER REDIAL/SPEED CALLING-STATION: Provides for Stack Dial or Speed Calling-Sta tion

• RECALL: Terminates a call in progress and immediately seizes dial tone (Line Reconnect – Same Line)

term

Series III

Accessories

• SPEAKER: Controls the built-in speaker which can be used for Hands-free Dialing/Monitoring and Voic e Call

• TRANSFER: Facilitates Call Transfer, Consultation Hold and Call Splitting

• DSS/BLF Console

term

The D

Series III can be equipped with a DSS/BLF Console. This provides 48 Direct Station Selection keys which allow the user to call another station with one touch key operation. Also, it shows the busy status of the stations assigned on each DSS key by LED lamp indication.

The DSS/BLF Console requires an extra interface to the PABX and an AC-DC Adapter.

Page 20

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals D

term

Series III

• Data Adapter

For the data user, D

term

III terminals can be used to transmit digital information at speeds up to 19.2 kbps (asynchronous or synchronous) by adding the Data Adapter.

• Long Line Adapter

The Long Line Adapter provides a cable length (max. 4000 feet/1200 m) between the Main System and a D

term

III terminal.

• Wall Mount Unit

term

The Wall Mount U nit allows a D

III to be conveniently mounted vertically

when desk space is not available.

• Ancillary Devices Adapter

term

The Ancillary Devices Adapter provides D

III terminals with a connection for

a head set or External Hands- free Unit or provides a recording jack.

• Analog Port Adapter

term

The Analog Port Adapter provides a D

III terminal with a connection for a PC

with a modem.

• Analog Port Adapter with Ringing

term

The Analog Port Adapter with Ringing provides D nection for a facs im ile, cord less te lep hone , etc. The D

III terminals with a con-

term

Series III family of terminals is shown following. These multiline Digital Terminals are available in soft white (SW) or in black.

term

Series III

Terminals

The following illust rations show the features and accessories of the D

• 2 dedicated functions keys

• 8 additional programmable feature keys

• call/message ind icator

Figure 3-1 D

term

S IIID SLT (ETJ-1DT-1) - Single Line Digital Instrument

term

systems.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 21

term

Series III Chapter 3 Terminals

• 8 dedicated function keys

• hands-free operation

• call/message ind icator

• tilt leg

Figure 3-2 D

term

8 (ETJ-8-1) - 8 Button Digital Instrument without LCD Display

• 8 dedicated function keys

• 8 line/feature ac cess keys

• 40 character, 2 lines LCD display

• call/message ind icator

• tilt leg

Figure 3-3 D

term

8IS (ETJ-8IS-1)

• 8 dedicated function keys

Page 22

Figure 3-4 D

• 16 line/feature access keys

• 40 character, 2 lines LCD display

• hands-free operation

• call/message ind icator

• tilt leg

term

16DC (ETJ-16DC-1)

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals D

• 8 dedicated function keys

• 16 line/feature access keys

• 40 character, 2 lines LCD display

• 20 additional programmable feature keys

• hands-free operation

• call/message indicator

• tilt leg

term

Series III

Figure 3-5 D

Figure 3-6 D

term

16DD (ETJ-16DD-I)

• 8 dedicated function keys

• 24 line/feature access keys

• 40 character, 2 lines LCD display

• 12 additional programmable feature keys

• hands-free operation

• call/message indicator

• tilt leg

term

24DS (ETJ-24DS-1)

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Figure 3-7 D

• 2 dedicated function keys

• call/message indicator

term

Series IIIA (ETJ-1-1) - Single Line Analog Telephone

Page 23

term

Series III Chapter 3 Terminals

• 2 dedicated function keys

• 8 additional programmable feature keys

• call/message indicator

Figure 3-8 D

term

Series IIIH (ETJ-1HM) - Single Line Analog Telephone with

8 Speed Dial Keys

• 48/60 Direct Station Selector/Busy Lamp Field

term

• Add-On Module for D

Figure 3-9 EDW-48-2 DSS/BLF

Series III

Page 24

Figure 3-10 Typical D

term

III Adapters - ADA-J, APA-J, APR-J, LLA-J and CTA-J

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals D

term

Series III

Line Conditions of Each D

term

The cable length between the DLC card and terminal varies depending on the type of terminal. This table shows the line conditions of each D

Series III Terminal

Table 3-1 Line Conditions of Each D

TERMINAL TYPE CARD TYPE

PN-8DLCL/8DLCP (STANDARD)

term

Series III (8 button)

term

Series III

(16 button)

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

PN-8DLCL/8DLCP (STANDARD)

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

term

Series III Terminal

CABLE LENGTH*

(CABLE 0.5φφφφ/24 AWG)

984 ft. (300 m)

984 ft. (300 m) [3937 ft. (1200 m)]

2788 ft. (850 m) [3937 ft. (1200 m)]

492 ft. (150 m)

492 ft. (150 m) [3937 ft. (1200 m)]

2788 ft. (850 m) [3937 ft. (1200 m)]

term

and DSS/BLF Console.

REMARKS

Note 1

term

Series III

(24 button)

DSS/BLF Console

Note 2

PN-8DLCL/8DLCP (STANDARD)

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

PN-8DLCL/8DLCP (STANDARD)

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

492 ft. (150 m)

492 ft. (150 m) [3937 ft. (1200 m)]

2788 ft. (850 m) [3937 ft. (1200 m)]

984 ft. (300 m)

2788 ft. (850 m)

*The value in brackets [ ] shows the cable length when local power is supplied.

Note 1:

When using PN-8DLCL or PN-8DLCP card, the long-line function is not available, even if D equipped with Long Line Adapter.

Note 2:

The DSS/BLF Console requires local AC/DC power supply.

Note 1

term

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 25

term

Series E Chapter 3 Terminals

term

Series E

The D

term

Series E line of telephone terminals is strategically designed to provide

ergonomically form and user-friendly functions. With advanced digital circuitry, the

term

Series E terminals consist of six distinct models to meet users' diverse tele phone

terminal needs. The new D

term

Series E family of terminals offers adjustable display and non-display units with menu-driven soft key operation, allowing users to program terminals at the desktop. The display units are equipped with large LCD panels, which can carry 24 characters via three lin es of display. Each termin al offers full duplex speaker phone operation for two-way conversation. Standard features include headset jacks, wall mount units and adjustable base units.

Features

• Built-in LLA function

• Four Local Soft Key Controls (Detail functions are depending on PBX.)

• Large Message Waiting LED

• 24 Character, 3 line LCD

• Tilt & Detachable LCD Unit

• Adjustable legs

• Built-in Wall Mount Unit

• Built-in Headset Jack connector

• Speed Dial/DSS Buttons

• Programmable Line Keys with 2 color LED

• Eight dedicated function keys (Feature, Recall, Conf, Redial, Hold, Transfer,

Answer, & Speaker)

• Built-in Half Duplex Handsfree unit

• Optional: Full Duplex HFU (consist of HFU-U Unit, External Microphone Unit

and AC adapter)

• Snap-in Options available:

Page 26

• Ancillary Device Adapter (ADA-U)

• Analog Port Adapter (APA-U)

• Analog Port Adapter with Ringing (APR-U) External Wallmount Unit (WMU-U)

• AC Adapter Unit (ACA-U)

• CTI Adapter (CTA-U)

• External Handsfree Unit, includes an External Microphone (HFU-U)

• Directory Designation Card Holder (DCU-U)

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals D

term

Series E

term

Series E

Terminals

The following illust rations shows the D

term

Series E fa mily of term inals.

This digital Multiline Terminal is equipped with 8 programmable line keys (each with a two-color LED), built-in speakerphone, ADA compatibility, and a large LED to indicate incoming calls and messages.

This terminal comes in two colo rs: black (BK) and white (WH).

Figure 3-11 DTP-8-1

NEAX2000 IVS2 General Description NDA-24293, Issue 2

This terminal is also equipp ed with a 24-charac ter, 3-line, adj ustable Liquid Crystal Display (LCD). It also provides four soft keys.

This terminal comes in two colo rs : blac k (BK) and white (WH).

Figure 3-12 DTP-8D-1

Page 27

term

Series E Chapter 3 Terminals

This digital Multiline Terminal is equipped with 16 programmable line keys (each with a two-color LED), a built-in speakerphone, ADA compatibility, and a large LED to indicate incoming calls and messages.

This terminal is also equipped with a 24-character, 3-line, adjustable Liquid Crystal Display (LCD). It also provides four soft keys.

This terminal comes in two colo rs : blac k (BK) and white (WH).

Figure 3-13 DTP-16D-1

This digital Multiline Terminal is equipped with 32 programmable line keys (each with a two-color LED), a built-in speakerphone, ADA compatibility, and a large LED to indicate incoming calls and messages.

This terminal is also equipp ed with a 24-charac ter, 3-line, adj ustable Liquid Crystal Display (LCD). It also provides four soft keys.

Page 28

This terminal comes in two colo rs : blac k (BK) and white (WH).

Figure 3-14 DTP-32D-1

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals D

This digital termin al has 2 F lexible li ne/Fea ture Acc ess keys, 8 dedica ted Function Keys, Handsfree Speakerphone Operation (Half Duplex), Large Call/Message indicator and optional Wall Mount Unit (730112). This terminal has no built-in LLA.

term

Series E

This terminal comes in Whi te (W H) onl y.

Figure 3-15 DTP-2DT-1 (WH) TEL

This Console is equipped with 60 programmable line keys (each with a two-color LED). These keys can be programmed as Direct Station keys, function keys, or outside line keys. It in terfaces to the NEAX1000 system via existing 4DLC cards and the new 8DLCH card and uses single pair cabling.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

This console comes in tw o colors : Bl ack (BK) and Ivory White (WH).

Figure 3-16 DCU-60-1 Console

Page 29

term

Series E Chapter 3 Terminals

Line Conditions of Each D

term

The cable length between the DLC card and terminal varies depending on the type of terminal. This table shows the line conditions of each D

Series E Terminal

Table 3-2 Line Conditions of Each D

TERMINAL TYPE CARD TYPE

term

Series E

(8 button)

term

Series E

D (16 button)

term

Series E

D (32 button)

PN-8DLCL/8DLCP (STANDARD)

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

PN-8DLCL/8DLCP (STANDARD)

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

PN-8DLCL/8DLCP (STANDARD)

term

Series E Terminal

CABLE LENGTH*

(CABLE 0.5φφφφ/24 AWG)

984 ft. (300 m)

984 ft. (300 m) [3937 ft. (1200 m)]

2788 ft. (850 m) [3937 ft. (1200 m)]

656 ft. (200 m)

656 ft. (200 m) [3937 ft. (1200 m)]

2788 ft. (850 m) [3937 ft. (1200 m)]

656 ft. (200 m)

term

and DSS/BLF Console.

REMARKS

Note 1

DSS/BLF Console

Note 2

PN-4DLCM/4DLCQ (STANDARD)

PN-2DLCB/2DLCN (LONG)

PN-8DLCL/8DLCP (STANDARD)

PN-4DLCM/4DLCQ

656 ft. (200 m) [3937 ft. (1200 m)]

2788 ft. (850 m) [3937 ft. (1200 m)]

984 ft. (300 m)

(STANDARD) PN-2DLCB/2DLCN

2788 ft. (850 m)

(LONG)

*The value in brackets [ ] shows the cable length when local power is supplied.

Note 1:

When using PN-8DLCL or PN-8DLCP card, the long line function is not available, even if D equipped with Long Line Adapter.

Note 2:

The DSS/BLF Console requires local AC/DC power supply.

Note 1

term

Page 30

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 3 Terminals SN716 DESKCON

SN716 DESKCON

The SN716 Desk Console has an ergonomic desig n and provides full ac cess to all PBX Console features. It connects to the NEAX2000 IVS cards as the D

term

Series E and Series III terminals. The SN716 Desk Console has

using the same circuit

ATT Interface (ATI) to connect to the PBX. This interface is 6-core Modular Jack; inner 1 pair for signal and outer 2 pairs are for power supply.

The SN716 Desk Console operates on a switched-loop basis with a maximum of 6 Attendant loop s termina ting at each console on the asso ciated Inte rface card. The Attendant uses these loops for answering, originating, holding, extending, and reentering calls. When Attendant loop release is used, the number of loops is effectively increased to a maximum of 12 for each console.

The NEAX2000 IVS

supports a maximum of eight SN716 DESK Consoles.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Figure 3-17 SN716 DESKCON

Page 31

SN716 DESKCON Chapter 3 Terminals

SN716 DESKCON Features

Line Conditions of the SN716 DESKCON

• Character LCD (4x40 characters)

• LCD designation strips

• Software-controlled LCD loop key

• Full access to PBX features

• Headset connectivity

• Recorder connectivity

The cable length between the DLC card and terminal varies depending on the type of terminal. Table 3-1 shows the line conditions of the Attendant Console.

Table 3-1 Line Conditions of the SN716 DESKCON

CABLE LENGTH*

TERMINAL TYPE CARD TYPE

SN716 DESKCON

PN-8DLCL/8DLCP And PN-PW00 or AC Adapter

PN-4DLCM/4DLCQ and PN-PW00 or AC Adapter

(CABLE 0.5φφφφ/24

AWG)

1000 ft. (304 m)

1500 ft. (457 m)

REMARKS

Page 32

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 4 Equipment Description

Modules

EQUIPMENT NAME FUNCTIONAL NAME FUNCTION

IVS VS PIMF (UA) PIM Port Interface Module (PIM) ICS VS BASE (UA) BASE/TOP ASSEM Base/Top Cover Assembly ICS VS BATT (UA)

Installation Hardware

EQUIPMENT NAME FUNCTION

HANGER ASSEM (B) Wall Hanger Assembly MOUNTING BRACKET Safety Mounting Bracket 19" RACK BRACKET (A) 19-inch Rack Mounting Bracket Type A 19" RACK BRACKET (B) 19-inch Rack Mounting Bracket Type B I/F BRACKET ASSEM Inter Frame Bracket Assembly BASE TRAY ASSEM Base Tray Assembly

Common Control

EQUIPMENT NAME FUNCTIONAL NAME FUNCTION

PN-CP14

BATTM

Battery Module for housing PIM or CS (ZT) backup batteries

Main Processor & BUS interface for PIM 0 to PIM 1

PN-CP15

PZ-M537

PN-PW00 EXTPWR Power Supply card for DESKCON PZ-PW121 AC/DC PWR Main Power Supply card PZ-PW122

NEAX2000 IVS2 General Description NDA-24293, Issue 2

EXPMEM

DC/DC PWR

Firmware Processor & BUS interface for PI M Expansion

Memory Expansion Card for MP/AP00 Card

Power Supply card for Cell Sta tion (Zone Transceiver)

Page 33

Analog C.O. Trunk Chapter 4 Equipment Description

Analog C.O. Trunk

Analog DID Trunk

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-4COTB COT 4-line Central Office Trunk Card (Ground Sta rt

Trunk)

PN-4COTG COT 4-line Cen tra l Office Trunk C ard (Loop Start

trunk)

PN-8COTS COT 8-line Cen tral Office Trunk Card (Ground Start

Trunk)

PN-8COTQ COT 8-line Cen tra l Office Trunk C ard (Loop Start

Trunk)

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-AUCA AUC 2-line Analog Long Line Circuit Card provided

with Power Failure Transfer (PFT) Function, or 2-line Dire ct Inward Dial in g Trunk Card

PN-4DITB DIT 4-line Direct Inward Dialing Trunk Card

Analog Tie Line Trunk

EQUIPMENT

NAME

PN-2ODTA ODT 2-line Out Band Dialing Trunk Card

Analog Station

EQUIPMENT

NAME

PN-4LCD-A LC 4-Line Analog Line Circuit Ca rd for Single Line

PN-8LCAA LC 8-lin e Analog Line Cir cuit Card for Single Line

PN-AUCA AUC 2-line Analog Long Line Circuit Card provided

FUNCTIONAL

NAME

FUNCTIONAL

NAME

FUNCTION

Telephones

with Power Failure Transfer (PFT) Function, or 2-line Dire ct Inward Dial in g Trunk Card

Page 34

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 4 Equipment Descrip t io n Di gi tal Sta tio n

Digital Station

Digital Trunk

EQUIPMENT

NAME

PN-2DLCB/ PN-2DLCN

FUNCTIONAL

NAME

FUNCTION

DLC 2-line Digital Long Line Circuit Card for

term

Series E/III, Elite, Electr a Pro,

DSS Console, DESKCON

PN-4DLCM DLC 4-line Digital Line Circuit Car d fo r

term

Series E/III, Elite, Electra Pro,

D DSS Console, DESKCON

PN-4DLCQ DLC 4-line Digital Line Circuit Card for

term

Series E/III, DSS Console, DESKCON

PN-8DLCP DLC 8-line Digital Line Circuit Card for

term

Series E/III, DSS Console, DESKCON

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-24DTA-C DTI Digital Trunk I nterface (23B+D, 1.5 Mbps) Card

(T1)

PN-30DTC-A DTI Digital Trunk Interface (2 Mbps) Card (E1)

Data

CCIS

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-2DPCB DPC 2-line Data Port Controller Card for 48K,

64 Kbps, V110, V11

SPN-V35 ADP V.35 Data Terminal Equipment Interface Card

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-24DTA-C DTI Digital Trunk Interfa ce (23B+D, 1.5 Mbps) Card

(T1) PN-SC00 CCH Common Channel Handler Card PN-30DTC-A DTI Digital Trunk Interface (2 Mbps) Card (E1)

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 35

ISDN/ECCIS Chapter 4 Equipment Description

ISDN/ECCIS

IP Trunk

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-BRTA BRT 1-line Basic Rate (2B+D) Interface Trunk card PN-2BRTC BRT 2-line Bas ic Rate (2B+D) Int erface Trunk card PN-2ILCA ILC 2-line BRI Station card PN-SC03

PN-24DTA-C

PN-24PRTA

8ICH

DTI

PRT

BRI (station), one 8ICH needed for every four 2ILCA cards

Digital Trunk Interface (23B+D, 1 . 5Mbps) Card (T1)

ISDN Primary Rate (23B+D) I nterface Card

(Built-in D-Channel) PN-SC01 DCH D-channel Hand ler Card SPN-SC01 QSIG QSIG Protocol Handler

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-IPTA IPT IP Trunk Interface card (16 ch)

Registers

PN-4VCTH VCT 4-channel CODEC Card for IP Trunk

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-8RSTA PBR 8-line PB Receiver Card PN-4RSTB

MFR

4-line MF Receiver, MFC Receiver/Sender

Card PN-4RSTC CIR 4-line Caller ID Receiver Trunk Card PN-4RSTB-911 MFR 4-line Register Sender for 911

Page 36

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 4 Equipment Desc ription Miscellaneous Trunk

Miscellaneous Trunk

EQUIPMENT

NAME

PN-DK00 DK 8-circuit External Relay Control/External Key

PN-CFTA CFT 6/10 Party Conference Trunk Card PN-CFTB CFT 6 Party Conference Trunk Card PN-2DATA DAT 2-line Digital Announcement Trunk Card PN-4DATC DAT 4-line Digital Announcement Trunk Card PZ-8PFTB PFT 8-line Power Failure Transfer Card PN-TNTA TNT 2-line T o ne/Music Source Interface C ard PN-2AMPA AMP 2-line Amplifier Trunk Card PN-CFTB CFT 6/10 Party Conference Trunk Card

System I/O, OAI, ACD

EQUIPMENT

NAME

PN-AP00-B MRC Provides four RS-232C ports, and is used for

FUNCTIONAL

NAME

FUNCTIONAL

NAME

FUNCTION

Scan Card

FUNCTION

SMDR, Hotel Printer, CIS, PMS, MCI, CS report functions.

Voice Mail

SPN-AP01 IP Provides one RS-232C port and one Ethernet

interface port. Used for O A I f unction, ID code expansion.

PN-CC01 ETHER Ethernet Control Card

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PZ-VM00-M VM 4-port Voice Mail Card (NEAXMail AD-8) PZ-VM01 VM 4-port Voice Mail Extension Card

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 37

Wireless Chapter 4 Equipment Desc ription

Wireless

Remote PIM

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-2CSIA CSI 2-line Zone Transceiver Interface Card PN-SC03-A CSH CS (ZT) Handler Card PN-AP00-A DBM Da ta Base Module Card for WCS Roaming

function One card per WCS system.

SPN-SC01 DCH-Q Q931 Protocol Handler for Wireless Roaming

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-DAIA DAI Digital Trunk Interface (23B+D, 1.5Mbps) Card

for Remote PIM

PN-DAIB DAI Digital Trunk Interface (23B+D, 1.5Mbps) Card

for Remote PIM

PN-DAIC DAI Digital Trunk Interface (23B+D, 1.5Mbps)

Channel Expansion Card for Remote PIM

PN-DAID* DAI Digital Trunk Interface (2Mbps) Card for Remote

PIM

Optical Interface

PN-DAIE* DAI Digital Trunk Interface (2Mbps) Card for Remote

PIM

PN-DAIF* DAI Digital Trunk Interface (2Mbps) Channel

Expansion Card

*These cards a re subject to availability.

EQUIPMENT

NAME

FUNCTIONAL

NAME

FUNCTION

PN-M10 M10 Optical Interface Card

Provides internal optical modem to T1/E1 network or Remote PIM

Page 38

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 5 Feature Description

Account Code

This feature, when used with Station Message Detail Recording (SMDR), allows station users and Attendants to enter a cost accounting or client billing code (up to 16 digits) into the system.

Add-On Module

This feature allows the Add-On Module to be combined with a Multiline Terminal when there are insufficient line or trunk keys provided at the Multiline Terminal. When the EDW-48-2 unit keys are programmed as line/trunk keys, the additional 25 lines/trunks and the existing lines/trunks set for the Multiline Terminal can be accessed directly (maximum of 49 lines/trunks). The station speed dialing function can be assigned for all keys on the EDW-48-2 unit. Also, one of the last 3 keys can be used as a Day/Night change key.

Alarm Indications

Faults are indicate d by the Major/Mino r (MJ/MN) lamps loca ted on the AC/DC Power Supply and, optionally, an external alarm display unit. Station Application not applicable.

Alphanumeric Display

The ETJ-16DC-1 Multiline Term inals are each equipp ed with a 2-l ine, 20- character Liquid Crystal Display (LCD). These displays are used to provide alphanum eric information including clock/calendar and call processing information.

Station Application All Multiline Term inals with an LCD display.

Analog Port Adapter

This feature allows an APR-J or APA-J unit com bined with a Multiline Termin al to connect to an analog terminal such as an analog telephone, Modem, and PC with built-in Modem. There are two communication modes for the terminal connected via the Analog Port Adapter as shown below:

1. Single Port Mode A Multiline Termin al and an a nalog term inal sha re the sam e port. In th is mode, the Multiline Te rminal and the analog terminal ca nnot be used simu ltaneously.

2. Dual Port Mode

NEAX2000 IVS2 General Description NDA-24293, Issue 2

A Multiline Terminal and an analog terminal use different ports. In this mode, the Multiline Terminal and the analog terminal can be used simultaneously.

Page 39

Announcement Service Chapter 5 Feature Description

Announcement Service

This feature allows station users to record messages on Digital Announcement Trunk (DAT) cards. When a station user dials the feature access code for this feature, the user receives the corresponding message from the system.

Answer Key

An Answer Key is provided on all Multiline Terminals. The Answer Key can be used to answer incoming calls on out side li nes, and primar y or secon dary ext ension s. When the Answer K ey is use d to answ er an in coming call with a call in progr ess, the first party is placed on hold and the second party is connected. If the Answer Key is depressed while in a three-party call, the user can alternate between each party and a Broker's Call is established.

Attendant Assisted Calling

This feature allows a station user to ask an Attendant for assistance in originating a call. Three methods are available: non-de lay, delay, and passing dial tone.

Attendant Camp-on

This feature perm its the Attendan t to hold a n incoming call in a s pecial mo de when the desired station for the trans fer is bus y. The Attendant sends a Camp-On tone to the busy station. When that s tation becomes idle, it is aut omat ically alerted and conne cte d to the waiti n g party.

Attendant Console

SN716 DESKCON

Attendant Called/Calling Name Display

The Attendant Console (SN716 DESKCON) operates on a switched-loop basis with a maximum of 6 Attendant loops terminating at each console on the associated Interface card. The Attendant uses th ese loops for answ ering, originating, holding, ex tending, and reentering calls. When Attendant loop release is used, the number of loops is effectively increased to a maximum of 12 for each console.

This feature provides a display of the callin g/called party's name o n the Atte ndant Console LCD for Attendant Called/Calling Name Display. On attendant-to-station calls, the LCD display the name assigned to the primary extension of the station. On attendant-to-trunk calls, the LCD displays the name assigned to the trunk route of the trunk.

Page 40

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 5 Feature Description Attendant Console

Attendant Called/Calling Number

Attendant Call Selection

Attendant Console Lockout Password

Attendant Do Not Disturb Setup And Cancel

Attendant Interposition Calling/Transfer

This feature provides a di splay of the s tation number and station n ame on the Attendant Console during an Attendant-to-station connection. During an Attendant-to-trunk connection, the same display shows the trunk route designation and a trunk identification code (4 digits).

This feature allows assignmen t of keys on the Atte ndant Consol e to particu lar type s of trunk routes (such as WATS or FX) and particular types of service calls (such as Attendant recal ls, inte rcept call s, etc.). LEDs in dicate t he type of incomin g call a nd pressing the associated key allows the Attendant to answer the calls in any order.

This feature allows the Attendant Console to be set into a lockout mode. This disables the console from orig inati ng or re ceivi ng ca lls and setting or reset ting s erv ice fe ature s. To return the Console to its manual operating condition a password is required.

The Attendant has the ability to enter and remove individual stations from Do Not Disturb (DND). Additionally, the Attendant can set one preassigned group of stations into, or out of, Do Not Disturb.

This feature allows any Attendant to directly converse with another Attendant and also allows Attendants to transfer calls from their console to another Attendant's console in systems where Multiple Console Operation has been provided.

Attendant Lamp Check

Attendant Listed Directory Number

Attendant Loop Release

Attendant Programming

Attendant Training Jacks

Audible Indication Control

This function is used to check the status of keys, lamps, and LCDs mounted on the Attendant Console to verify that various operations of the Attendant Console are functioning normally. The check is done by a preset procedure.

This feature provides a display of the Listed Directory Number on the Attendant Console when the operator has answered a Listed Directory Number call.

This feature allows an Attendant Console loop to become available for a second call as soon as the Attendant has directed the first call to a station, even if that station does not answer.

This function is allo wed only for the Attendant Con sole (SN610) an d is used to execute DISA code set up, speed dial programming, and system clock set up operations.

The Attendant Console can be equipped with two headset/handset jacks using an optional adapter. Two jacks are equipped on the adapter and can be used for training new operators.

This feature allows the Attendant to adjust the volume of audible indications received at the Attendant Console.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 41

Attendant Console Chapter 5 Feature Description

Call Processing Indication

Call Queuing

Call Splitting

Call Waiting Display

Common Route Indial

This feature provides visual indications of all calls being processed or awaiting processing at the Attendant Console.

This feature provides the Attendant the ability to handle a series of exchange network calls in the order of their arrival, (first in, first ou t) thereby eli minatin g unnecess ary delays.

This feature allows the Attendant to confer privately with one party on an Attendant handled connection without the other party overhearing.

This feature provides a visual indication to the Attendant when one or more calls are waiting to be answered.

This feature allows assignment of incoming DID calls to different Attendant Call Selection keys based on the last 4 digits dialed into the system. Up to eight individual Listed Directory Numbers can be assigned in system programming. When an incoming call to any of these trunks is received, an Attendant Call Selection key will flash and the LCD display will indicate the Listed Directory Number associated with that trunk route.

Dialed Number Identification Service (DNIS)

Incoming Call Identification

Individual Trunk Access

Multi-Function Key

Multiple Console Operation

This feature provides a display of the company name on the Attendant Console when the Attendant has answered a Listed Directory Number or a Tie Line call.

Incoming calls are identified by various mean s. Refer to Attendant Called/Callin g Number, Attendant Ca ll Selection, A ttendant So u rce Key, At tendant Liste d Directory Number and Common Route Indial Features and Specifications.

The Attendant Conso le is pro vided with th e abil ity to acc ess ea ch indi vidual trunk by dialing an associated identification code. This allows detection of faulty trunks during regular testing or after complaints. The Customer Administration Terminal (CAT) or Maintenance Administration Terminal (MAT) has the capability to then busy out the trunk until repair is made.

This feature allows the top row of keys on the Attendant Console to perform and display multiple functions in accordance with the status of call processing.

This feature allows more than one Attendant Console to operate within the same system.

Page 42

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 5 Feature Description Attendant Delay Announcement

Pushbutton Calling - Attendant Only

Serial Call

Time Display

Trunk Group Busy Display

Unsupervised Trunk-to-Trunk Transfer By Attendant

This feature permi ts an operat or to plac e all calls over Dual- Tone, Mul ti-Frequen cy (DTMF) lines from the pushbutton keypad on the Attendant Console.

This feature is acti vated by the Attendant when an incoming calling party wishes t o speak with more than one internal party. When th e internal station subsequently disconnects from the Cen tral Office line c all, the Central O ffice party a utomatically rings back to the same Attendant.

This feature provides a digital time display on the Attendant Conso le (SN610) LCD.

A visual indication is supplied to the Attendant w hen all trunks in a particular tru nk group are busy.

This feature allows a n Attendant to transfer an in comi ng or outgoing call on one trunk to an outgoing trunk and exit the connection before the called party answers.

Attendant Delay Announcement

This feature provides an announcement, via a Digital Announcement Trunk Card, to external calls that are not answered by the attendant within a predetermined time.

Attendant Lockout

This feature denies an Attendant the ability to reenter an established trunk or station connection witho ut being rec alled by that station after th e call is pu t in consul tation hold.

Attendant Overflow

When an incomi ng call, w hich has termina ted from a trunk to th e Attend ant Con sole, remains unanswered after a predetermined time period, this feature provides a change to Night Service for that partic ular trunk.

Attendant Override

This feature permits an Attendant to enter a busy conn ection (station or trunk) using the Attendant Console. When this feature is activated, a warning tone is sent to the connected parties after which , they are c onnected w ith the At tendant in a three- way bridge.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 43

Authorization Code Chapter 5 Feature Description

Authorization Code

An Authorization Code is a numerical code which will temporarily change a station’s Class of Service to a Class of Service assigned to that Authorization Code. This new Class of Service allows access to trunks, dialing pattern s, and/or features that w ould otherwise be restricted.

Automated Attendant

This feature allows the system to answer incoming trunk calls. The system will supply a message and/or dial tone to the caller. The caller can then dial the desired extension number and be directed to that station.

Automatic Call Distribution (ACD)

The Automatic Call Distr ib u ti on ( ACD) f eature permits incomin g calls to terminate to a prearranged group of stations. Calls are distributed in the ord er of arrival to idle terminals within the group, based on which terminal has been idle the longest period of time. Stations may log on/log off from the ACD group. Supervisor stations may monitor conversations of agents.

Busy In/Busy Out ACD

Call Waiting Indication - ACD

Delay Announcement ACD

Hunt Past No Answer - ACD

Immediate Overflow - ACD

This feature allows an agent in an ACD group to log their station onto or off of the group. This allows the system to control whether a call directed to the pilot number of the ACD group goes to that station or not. This prevents incoming calls from being directed to stations at which no agent is available.

This feature provides a visual ind ication when an incoming call to an ACD group is placed in queue , due to an “all a gents bu sy” co ndition. On exte rnal rel ay contro lled indicator or an LED on a Multi line Termin al can be use d to provid e Call Waiting Indication.

This feature allows the system to provide a recorded announcement to an incoming caller placed in queue to an ACD group. A single announcement, or two separate announcements, can be provided.

This feature allows calls targeted at an ACD group to hunt past an agent’s station, after a no answer condition, if the agent forgets to log off of the group and the agent is unable (or not available) to answer the call.

This feature allows a call directed to an ACD group to immediately overflow to another ACD group, upon encountering an “all agents busy” condition.

Priority Queuing ACD

Page 44

This feature allows the system to prioritize incoming calls by trunk route and on a per station basis, when the call enters an ACD queue. When a call is considered as a priority, it is placed at the beginning of the queue.

NEAX2000 IVS2 General Description

NDA-24293, Issue 2

Chapter 5 Feature Description Automatic Call Distri bution wit h Manag eme nt Inform ati on Sy st em (MI S)

Queue Size Control - ACD

Silent Monitor ACD

On incoming DID/Tie line calls, the system can be assigned a threshold which limits the number of calls in queue. When the queue size threshold is exceeded, incoming callers are connected to busy tone.

This feature provides the ACD group super visor with th e abili ty to moni tor a c all to an ACD agent. The silent monitor function gives no indication (as an option) to either the agent or the calling party.

Automatic Call Distribution with Management Information System (MIS)

The Automatic Call Distribution (ACD) with Management Information System (MIS) feature provides a management information system to be used in conjunction with the built-in ACD features of the system. The MIS incorporates a supervisor's terminal for real-time monitoring of agent activity, amber and red alarms, and hard-copy summary reports.

Automatic Camp-on

An incoming Direct Inward Termination (DIT) call which has been terminated to a busy station can be C amped- On a utomatic ally. W hen the busy statio n becomes idl e, the station is automatically called and connected to the camped on incoming trunk call.

Automatic Number Identification (ANI)

This feature receives the calling subscriber's number automatically sent from T1 network using MF signaling and d isplays the callin g number on the LCD of a Multiline Terminal and an Attendant Console.

Automatic Recall

This feature work s as a tim ed remind er. W hen a call re mains on H old, Ca mp-On or ringing unanswered for a fixed interval after being transferred, the station that initiated the hold, transfer , or Camp-On is a utomatically al erted. Statio n Application Al l stations.

Automatic Wake-up

This featur e allows the sy st e m to be p ro grammed to automatically call guest rooms or administration stations at specified times. Upon answering, the guest is connected to a recorded announcement or music source. A printout of unanswered or blocked Automatic Wake-Up attempts for each guest room is provided using the Hotel/Motel printer.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

Page 45

Background Music Chapter 5 Feature Description

Background Music

Background Music can be provided on a dial-up basis over Multiline Terminal speakers. Incoming voice announcements, ringing and recalls override Background Music. Up to 10 music programs can be offered.

Boss / Secretary Calling

A secretary with a Multiline Terminal can use an appearance of the boss' extension to screen calls for that extension, and announce and/or transfer calls to that extension. Additionally, th e secretary ca n call the bos s during a busy condition an d send a Message Waiting Indication to the boss' station.

Broker's Call

This feature a llows a Multili ne Ter minal or Single Line Te lephon e user to alter nate between two parties, talking to one party while the othe r par t y remai ns on Hold on the same line. The Multiline Terminal user uses the TRF or ANS key to alternate between the two parties. The Single Line Telepho ne user uses the Hold featur e to alternate between the two parties.

Call Back

Call Forwarding

This feature allows a calling party to set an automatic Call Back when a busy or no answer condition is encountered. When the busy station becomes idle, the station that set the Call Back will be called. In case of Call Back no answer, the Call Back to the setting station is initiated immediately after the called station goes on hook after making a call or accessing a feature.

Call Forwarding allows calls di rected to a station t o be rou ted to ano ther stat ion, an Attendant, an outside number or voice mail equipment. The types of Call Forwarding provided are:

• Call Forwarding - All Calls

• Call Forwarding - Busy Line

• Call Forwarding - No Answer

• Call Forwarding - Destination

• Multiple Call Forwarding - All Calls

• Multiple Call Forwarding - Busy Line

• Multiple Call Forwarding - No Answer

• Split Call Forwarding - All Calls

• Split Call Forwarding - Busy Line

• Split Call Forwarding - No Answer

• Attendant Call Forwarding Setup and Cancel

• Call Forwarding - Override

• Group Diversion

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Chapter 5 Feature Description Call Forwarding

Attendant Call Forwarding Set-up and Cancel

Call Forwarding All Calls

Call Forwarding Busy Line

Call Forwarding No Answer

All of the various types of Call Forwarding can be set up or canceled from both Attendant Consoles.

This feature al lows all calls directed t o a particular extensio n to be rerout ed to an alternate destination, regardless of the busy or idle status of the extension. Call Forwarding - All Calls can be set by an Att endant Console, the indiv idual station user, a Multiline Terminal with a secondary appearance of the sta tion's extension, or from another station (which can program itself to be the destination of the rerouting).

This feature permits a call to a busy extension to be routed to a pre-designated station, Attendant Console, or voice mail equipment. Call Forwarding - Busy Line can be set or canceled by an Attendant Console, the individual station user, or a Multiline Terminal with a secondary appe arance of the station's extension.

This feature reroutes calls to extensions which do not answer. These calls can be rerouted to another station, an Attendant Console or voi ce mail equipment. C all Forwarding - No A nswer can be se t by the individua l station user, an A ttendant Console, or by a Multiline Terminal with a secondary appearance of the station's extension.

Call Forwarding Destination

Multiple Call Forwarding - All Calls

Multiple Call Forwarding - Busy Line

Multiple Call Forwarding - No Answer

Split Call Forwarding - All Calls

This feature allows a station (A) user to set Call Forwarding - All Calls from another station (B) w ithin the syste m , to the user's station (A).

When a forwarded call is rerouted to a station that has also set a Call Forward, the call can be forwarded to another station. A call can be forwarded up to a maximum of five times, as specified in system programming.

This feature permits a call to a busy station to be forwarded, multiple times, to a pre-designated idle station.

This feature permits a ca ll to an unanswered station, the ability to be fo rwarded multiple times to a pre-designated station that does not have Call Forwarding - No Answer set or to the Att endant Console.

This featu re allo ws al l in ter na l an d ex ter na l c all s t o a bus y exte n si on t o be reroute d to different de stinations in dividually, re gardless of t he busy or idle status of the extension.

Split Call Forwarding - Busy Line

NEAX2000 IVS2 General Description NDA-24293, Issue 2

This feature allows internal and external calls to a busy extension to be rerouted to separate destinations. Destinations may be an internal station, A ttendant Console, or voice mail.

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Call Park Chapter 5 Feature Description

Split Call Forwarding - No Answer

Call Forwarding Override

Group Diversion

Call Park

Call Park - System

Call Park - Tenant

This feature allows internal and external calls, to extensions that do not answer, to be rerouted to separate destinations individually.

This feature allows the call forward destination station to call the station which set call forward. The call forward setting will be ignored.

This feature allows all calls terminated to an extension that are not answered within a predetermined time to be forwarded to a pre-designated station.

This feature enables a station user or attendant to place a call into pre-designated Call Park locations. The station user or attendant is then free to process other calls. This feature is available system wide and for individu al tenants.

When a call is parked by Call Park-System, the call can be retrieved from Call Park by any station in the system.

When a call is parked by Call Park - Tenant, the cal l can be retrieved from Call Park-Tenant by any station within the t enant from which the call was origina lly parked.

Call Pickup

Call Pickup - Direct

Call Pickup Group

Call Pickup Designated Group

This feature enables a station user to answer any call directed to another station, to a station within the user's own Call Pickup Group, or to a station within a different Call Pickup Group. Three Call Pickup methods are available: Call Pickup - Direct, Call Pickup - Group, and Call Pickup - Designated Group.

This method permits a station user to pickup a call to any other station in the system by dialing a specific Cal l Pickup feature access code and the number of the called extension.

This method permits a station user to answer any calls directed to other extensions in their preset pickup group by dialing a Call Pickup - Group featu re access code.

This method permit s a station user to answer an inco ming call direc ted to another group by dialing the Call Pick-up - Designated Group feature access code and any station within the group to which the ringing station belongs.

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Chapter 5 Feature Description Call Redirect

Call Redirect

Without answering incoming calls or held calls that terminate to the line keys of a Multiline Term in al, the ca lls can be tr ansfe rre d to a p re-pr ogr amm ed st ation or Voice Mail System. Two transferring destination number can be designated per tenant, in system data programming. This feature can be used together with the Caller ID Display feature.

Call Transfer

This feature permits a station user to transfer a call to another station in the system directly, or with assi sta nce from the attendant.

Call Transfer All Calls

Call Transfer Attendant

Caller ID Class

Caller ID Display

This feature permits a station user to transfer incoming or outgoing calls to another station within the system without attendant assistance.

This feature permi ts a statio n user, wh ile connec ted to an internal or outs ide call, to signal the Attendant and have the Attendant transfer the call to another station within the system or to an outside connection.

This feature receives the calling subscriber’s name and numbe r sent from a public network using a MODEM signal and displays the name or number on an LCD of a Multiline Terminal and Attendant Console.

Without answering incoming calls or held calls which terminate to the line keys of a Multiline Terminal, the calling party's information can be confirmed by the indications on the LCD. The following information is indicated according to the kind of the calls.

Camp-on

This feature provides selected stations or outside calls with Camp-On capability to a busy internal station. Two Camp-On metho ds are provided. The call waiting method allows a station or an outside party to camp itself on to a busy station. The transfer method allows a transferred outside call to be camped-on to a busy station.

Centrex Compatibility

A combination of features allows full integration of the NEAX2000 IVS2 with Centrex service.

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Check In / Check Out Chapter 5 Feature Description

Check In / Check Out

When this featu re is activated, th e following op e rations occur:

• Check In

• Room C ut off is clea red .

• Check Out

• Room Status printout is supplied.

• Do Not Disturb is reset.

• Room C ut o ff is set.

• Message Waiting is reset.

• Automatic Wake Up is cleared.

Class of Service

This feature permits all stations to be assigned a Class of Service in accordance with the degree of system use desir ed. The Class of Service is used to assi gn rest rict ions fo r trunk access and feature access.

Code Restriction

This feature allows the NEAX2000 IVS2 to be programmed to restrict outgoing calls according to specific area and/or Central Office codes. This restriction is controlled on the basis of a three-digit area code or six-digit area and office code numbering plan.

Conference (Three/Four Party)

This feature provid es a station user the ability to add-on another party (trunk or station) to a call already in progress. Si ngle Line Telephon e users can add up to one additional party and Multiline Terminal users can add up to two additional parties.

Conference (Six/Ten Party)

This feature permits a station user or Attendant (conference leader) to establish a Conference among as many as six or ten parties (including the Conference leader).

Consecutive Speed Dialing

For Speed Dialing, all digits are registered as a Speed Dialing Code. In the case of Consecutive Speed Dialing, the common portion of the number is registered as a speed calling code, and the remaining digits of each number are dialed by each individual calling station or by using a Station Speed Dial key on a Multiline Terminal.

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Chapter 5 Feature Description Consultation Hold

Consultat ion Hold

This feature permits a station user to hold any incoming or outgoing CO call, tie line call, or any intra-office call while originating a call to another station user within the system.

Customer Administration Terminal (CAT)

In additio n to t he M ain tena nce Adm ini stra tion Te rmin al (M AT ), pr ogr ammi ng o f th e NEAX2000 IVS designated Multiline Terminals can be placed in program mode, and system data can then be changed. To prevent unauthorized changes, password levels are assigned, providing authorizatio n for access to certain areas of programming and denying access to others.

Data Line Security

This feature allows line circuits that are used for data transmission to be protected from interruptions such as Attendant Camp-On, Executive Override, and Attendant Override.

Delayed Ringing

This feature enables trunks and station lines to ring immediately at the terminating station, but also, after a programmable period of time has elapsed, to ring at secondary Multiline Terminals with that trunk or line appearance.

Diagnostics

can be done from selected Multiline Terminals with LCD. The

To assist maintenance personnel, the NEA X2000 IVS2 provides diagnostic capabilities such as fault code generation, device status information and alarm information rec ording which ca n be acce ssed fro m the M aintenan ce Admin istrati on Terminal (MAT) or Customer Administration Terminal (CAT).

Dial By Name

This feature allows a Multilin e Terminal user to search for a desired number by name. The number and name are regis tered in t he syste m and they are shown on Multiline Terminal LCD. The Multiline Terminal user ca n search for the desired number by name using up or down soft keys. When the Multiline Terminal user finds the desired number, the call can be originated by pressing the Line/Trunk key or going off hook.

Dial Conversion

The system can be assigned to use rotary Dial Pulse (DP) or Dual Tone Multi-frequency (DTMF) trunks and stations. This feature provides for the repeating of digits dialed by the station user onto the C.O. t runks.

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Direct Data Entry Chapter 5 Feature Description

Direct Data Entry

This feature allows a maid or other hotel personnel to enter numeric data to the Property Management System (PMS), using the guest room station for entry through dial operation. The same numerical data can be output to a Hotel /Motel Printer by system data programming.

Direct Digital Interface

This service feature provides the capability to connect trunks from the NEAX2000

IVS

directly to T1 carrier links using either a private or public network.

Direct Inward Dialing (DID)

This feature provides for incoming calls from the exchange network (except FX or WATS) to reac h any station wi th in the system without attenda n t assistance.

DID Call Waiting

DID Digit Conversion

This feature allows an incoming call on a DID trunk or a tie line to automatically be Camped-On to the destination station if the destination station is busy.

This feature allows the NEAX2 000 IVS2 to convert the digits received from the serving C.O. to valid station numbers when the C.O. numbering plan differs from the desired station numbering plan.

Direct Inward System Access (DISA)

This feature allows an outside caller to access the system using an exchange network connection without Attendant or station assistance. The outside user may originate calls over any or all of the system's facilities such as WATS, FX, Tie Line or CCSA. The outside user can also directly call stations and access miscellaneous trunks for such features as dictation access.

Direct Inward Termination (DIT)

This feature automati cally routes incoming network exchan ge calls direct ly to a pre-selected station without Attendant assistance. The call can then be processed by the called party. Three-party Conference, Call Transfer, etc., are handled in the same manner as any normal trunk call.

Direct Outward Dialing (DOD)

This feature permits any station user the ability to gain access to the exchange network by dialing an access code and receiving new dial tone. The user may then proceed to dial the desired exchange network number.

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Chapter 5 Feature Description Direct Station Selection/Busy Lamp Field (DSS/BLF) Console

Direct Station Selection/Busy Lamp Field (DSS/BLF) Console

This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Direct Station Selection/Busy Lamp Field (DSS/BLF) Console. When the buttons on the EDW-48-2A unit are programmed for Direct Station Selection (DSS) buttons, up to 60 stations can be directly accessed in addition to those already appearing on the Multiline Terminal. Busy status for e a c h statio n is indi cated b y a red LED associated with each button. In addition, the DSS console can provide the following functions:

• Message Waiting - Set/Cancel/Status Display

• Do Not Disturb - Set/Cancel/Status Display

• Automatic Wake Up No Answer - Status Display/Cancel

• Agent Busy Out - UCD - Status Display

• Line Lockout - Status Display

• Room C uto ff - Set/Ca nce l /Sta t us

Busy Out Status Console

Do Not Disturb Console

Message Waiting Console

Room Cutoff Console

This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Bu sy Out Stat us Consol e. This feature is activate d by use of a Functio n Mode key on a DSS/BLF Console. Busy Out Status for each station is indicated by a red LED associated with each button.

This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Do Not Disturb (DND) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. DND set status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/cancel the DND stat us of other sta tions using the DND Console.

This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Mess age Wait ing (M W) Con sole. T his feat ure is a ctivated by the use of a Function Mode key on a DSS/BLF Co nsole. The Message Waiting status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/reset MW status using the MW Console.

This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Room Cutoff Console. T his feature is activated by the use of a Function Mode key on a DSS/BL F Console. The Room Cutoff status for each st ation is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/cancel Room Cuto ff to another station using the R oom Cutoff Console.

Wake Up No Answer Console

NEAX2000 IVS2 General Description NDA-24293, Issue 2

This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Wake Up No Answer (WU) Console. This feature is activated by a function mode key on a DSS/BLF Console. The No Answer status for each station is indicated by a flashing green LED associated with each button.

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Distinctive Ringing Chapter 5 Feature Description

Distinctive Ringing

This feature provid es Dist incti ve Ringin g patte rns to t he st ation so that t he stat ion use r can distinguish betw een inter nal and ex terna l incomi ng call s. This fe ature also enables the LED associated with the line key of the Multiline Terminal to flash in two colors according to the kind of incoming call.

Do Not Disturb

This feature restri cts incoming calls to a station and can be set by an individual s ta tion or from the Attendant Console . Placing a station in D o Not Disturb (DN D) does not prevent a station from originating a voice or data call or from receiving a data call. This feature also allows a station to ensure privacy from telephone i nterruptions while on an outgoing call. Additionally, the Attendant Console can place a group of stations in the Do Not Disturb condition.

Do Not Disturb Hotel/Motel

Do Not Disturb-System

This feature allows the Attendant Console(s), Hotel/Motel Front Desk Instrument(s), guest stations or Property Management System (PMS) terminal(s) to place individual stations into Do Not Disturb. Cal ls can be plac ed fro m stati ons set in DND.

This feature simulta neousl y rest rict s incomi ng call s to a p re-as signed gro up of st ation s by operation fro m the Hotel/ Motel Fro nt Desk Instrume nt(s). Atte ndant Co nsole(s) and Hotel/Motel Front Desk Instruments can use the DND OVR key to override this Do Not Disturb setting.

Elapsed Call Timer

This feature provides a display of the elapsed time while a Multiline Terminal with LCD is connected to any trunk.

Enhanced 911

This feature allows the PBX to transmit a caller’s emergency service identification information to an Enhanced 911 Emergency system.

Executive Calling

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This feature allows a station to be assigned a VIP class. This provides special ringing to a called station when that station is idle, and automatic sending of three tone bursts to a called station when th at station is b usy, provided the call was orig inated from a station assigned as VIP class.

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Chapter 5 Feature Description Executive Override

Executive Override

This feature allows selected users to override a busy condition on a called station. A warning tone is transmitted to both stations in the busy call before the busy condition is overridden, and a three-party Conference is then established.

External Paging with Meet-Me

This feature allows a station user or attendant dial-access to local voice paging equipment and connects both parties automatically after the paged party has answered the page by dial in g an acce ss code.

Fax Arrival Indicator

When a call from a C.O. line (Direct-In ward-Termination, D irect-Inward-Dialin g, Automated Attenda nt), station or t ie line has ter minated to a facsimile mach ine, a related lamp o n a pre-de signated Multiline T erminal i s caused to light, in dicating reception of a facs im ile call.

Feature Activation from Secondary Extension

This feature allows the Multiline Terminal user to access an appearance of another extension an d program certain features from that exten si on.

Flexible Line Key Assignment

Multiline Terminal s can hav e any desir ed line-k ey assignm ent. Thi s feature permits assignment s to be tailored to each individ ual's needs. (T he terminal's primary extension line appearance is the only line key that cannot be reassigned.)

Flexible Numbering Plan

The NEAX2000 IVS2 has a Flexible Numbering Plan. All access codes and station numbers and can be assigned in system programming. R efer also to the Single Digit Dialing Features and Specifications, which further increases the flexibility of the system.

Flexible Ringing Assignment

This feature allows lines on Multiline Terminals to be individually programmed to ring or not ring.

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Forced Account Code Chapter 5 Feature Description

Forced Account Code

This feature forces the user to ente r an Account Code (up to 8 or 10 dig its) for all outgoing calls. The Account Code must be dialed before dialing the out goi ng number. Calls are processed only when the dialed Account Codes are valid.

Group Call

Automatic Conference (6/10 Party)

2 Way Calling

This feature allows a Multiline Terminal user or single line telephone user within the system to establish a confer ence amon g as ma ny as si x or te n part ies. Fr om a Multilin e Terminal /Single Li ne Telephone, a maximum of 9 station s can be paged simultaneously plus the originator. The stations are assigned to the simultaneous paging groups as participants by the system data beforehand.

This feature allows a Multiline Terminal/Single Line Telephone to page a maximum of fifteen parties simultaneously including the orig inator. After one of paged parties answers, the paging becomes the 2 Way Calling betw een the originator an d the first answered party, automatically stops paging other parties. The stations are assigned to the simultaneous paging groups as participants by the system data beforehand.

Group Listening

When a Multilin e Termina l user ma kes a ca ll using t he han dset, pr essing th e SPKR key will allow others to listen through the built-in speaker of the Multiline Terminal. The user may continue talking on the handset at the sa me time.

Hands-free Answerback

This feature allows the station user to answer a voice call without lifting the handset.

Hands-free Dialing and Monitoring

This feature allows the st atio n user to di al or monitor a call wi thout l ifti ng the hand set.

Hold

This feature permits a user to Hold a call in progress. After Hold has been set, the station user can make or answer new calls.

Call Hold

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This feature permits a user to Hold a call in progress by sending a hookflash and dialing the Call Hold feature access code, or by pressing the Call Hold key. This line can then be used for originating another call or returning to a previously held call.

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Chapter 5 Feature Description Hotel/Motel Attendant Console

Dual Hold

Exclusive Hold

Non-exclusive Hold

This feature permits a station user who is placed on Hold by another station to place that station on Hold al so.

This feature allows a Multiline Terminal user to place a call on Hold and to exclude all other station users from retrieving the held call.

This feature allows a M ultiline Terminal user to p lace a ca ll on Hold that may be retrieved by any station that has an appearance of the held line.

Hotel/Motel Attendant Console

The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console. In addition to the business feat ures and functions of the Attendan t, the Hotel/Motel Attendant Console ca n set Room Cutoff (individual and group), Automatic Wake Up, Message Waiting, and Do Not Dist ur b (ind ivi dua l and grou p).

Hotel/Motel Front Desk Instrument

A Multiline Termin al with LCD can be prog rammed to fu nction as a H otel/Motel (H/M) Front Desk Instrument. This can be used to set and cancel standard H/M features such as Message Waiting, Do Not Disturb, Automatic Wake Up, and Room Cutoff.

Hotline - Inside/Outside

This feature causes t h e ter m in al to place a call to another stati on or to an outs ide party automatically when the user selects the Hotline extension.

House Phone

This feature allows selected stations to reach the Attendant simply by going off-hook.

Individual Attendant Access

This feature permits a user to call a specific Attendant by dialing an Attendant call code.

Intercept Announcement

This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot be completed due to unassigned station or level. The caller hears a recorded Intercept Announcement that informs the caller that an inoperative number was reached, and may supply the number for information.

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Intercom Chapter 5 Feature Description

Intercom

Three types of Inte rcoms are av ailable : Manu al Int ercom, A utoma tic In tercom , and Dial Intercom. Each type of Intercom provides access to a small group of Multiline Terminals with simplified calling methods.

Manual Intercom

Automatic Intercom

Dial Intercom

The Manual Interco m grou ps have up to six Multili ne Term inals shar ing a co mmon signal path. Users can call other members of t he Manua l I n te rc om g rou p by pr ess ing a Manual Intercom key; each press sends a tone burst over the speakers of all the terminals in the group. When another user answers the call, a speech path is activated.

Automatic Intercom provide s a path for Vo ice Announ cement Ca lls with H andsfree Answerback between two Multiline Terminals using a line key. Private conversations can be held by using the Multiline Terminal handse ts. The Busy/Id le status of the associated Multiline Terminal is displayed on the Automatic Intercom line key LED.

Dial Intercom comprises up to 10 Multiline Terminals which can call each other using a dedicated Dial Intercom line key with abbreviated dialing. Dial Interco m calls can be Voice Announce with Handsfree Answerback or ringing calls.

Internal Tone/Voice Signaling

Multiline Terminals can signal incoming internal calls by Voice Announcement or by ringing according to the programmed mode (Voice first or Ring first) of the called terminal. The caller can dial the digit 1 to change from Voice Announcement to Ring Tone or vice ver sa. The Mult iline Termi nal assigned this featu re can progr am the following two modes:

•Voice Mode: allows an incoming call to terminate with Voic e Annou n cement.

• Tone Mode: allows an incoming call to terminate with ringing.

Internal Zone Paging with Meet-Me

This feature allows the Attendant Console and system users to page over the built-in speakers of the Multiline Ter m inals within th e as signed zone or all zones.

Last Number Redial

This feature allows users to redial the last station-to-station or outside number they dialed using a feature access key o r a feature access code. This is u seful when the called station is busy or does not answer.

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Chapter 5 Feature Description Least Cost Routing - 3/6 Digit

Least Cost Routing - 3/6 Digit

This service feature allows the NEAX2000 IVS2 to be programmed to route outgoing calls over the most economical facility (WATS, FX, DDD). Based on the individual area code and office code dialed (6-digit analysis), the system examines the programmed tables and uses the trunk in the order specified.

Line Lockout

This feature auto matica lly r elease s a stat ion fr om the com mon equi pment if t he sta tion remains off-hook for longer than a p rogrammed interval b efore dialing. How ler tone may be programmed to be sent to the stat ion in Line Lockout.

Line Pre-selection

This feature provides the station user with two ways to select an idle, held, recalling, or ringing line before going off- hook.

Maid Status

This feature al lows the Hotel/M otel (H/M) Fron t Desk Instrument, Property Management System (PMS) terminal, or guest room station (using special access code) to register the condition of each guest room.

Maintenance Administration Terminal (MAT)

The Maintenance Administration Terminal (MAT) is a Personal Computer (PC) used for programming and maintenance of the NEAX2000 IVS Maintenance Printout, Peg Count information and fault message output. Additionally, the MAT can be used to Remove and Restore to Service any station in the system and can read or sa ve syste m data from di sks. Th e MAT c an ass ign the K ey Da ta for the Attendant Console.

Message Center Interface (MCI)

This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message Waiting lamp control data to the NEAX2000 IVS

Message Registration

. The MAT can provide a

This feature provides output from the system to a call accounting system using an RS-232C connector. This allows the Hotel /Motel clerk to retr ieve the informat ion needed to ch arge for local an d toll calls.

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Message Reminder Chapter 5 Feature Description

Message Reminder

This feature a llows a user o r Att endan t to turn on the messag e waiting (MW) lamp of a Single Line Telephone, or the Message Reminder (MSG) LED of a Multiline Terminal (if assigned).

Message Waiting

This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, administrative station, or Pr operty Mana gement Sys tem (PMS) t erminal to lig ht a lamp (on an uninterrupted or interrupted basis) on a Single Line Tel ephone or Multiline T erminal to indicate a message is waiting.

In addition to the lamp indication control, this feature also provides the Voice Message Waiting service that an originating station user can set to Message Waiting with a prerecorded message by using the Digital Announcement Trunk card (PN-2DATA).

Miscellaneous Trunk Access

CCSA Access

Code Calling Equipment Access

Dictation Equipment Access

Foreign Exchange (FX) Access

This feature allows the connection of va rious types of exte rn al facilities. In addi ti on to Loop and Ground Start Trunks, the following can also be interfaced with the NEAX2000 IVS Foreign Exchange (FX) Lines, Radio Paging Equipment, and Wide Area Telephone Service (WATS) lines. Re fer to separate feat ures, Direc t Inward Dialin g (DID), and Tie Line Access for more applications of Miscellaneous Trunk Access.

This featur e allows connect ion to or from a Commo n Control Switching Arrangement (CCSA) network. A CCSA network is a special, privately-leased network constructed for one customer's exclusive use that replaces or augments the public switched network services.

Code Calling Equipment consis ts of external paging units and exte rnal dialers requiring dial access from the NEAX2000 IVS

This feature permits dial access to customer provided Dictation Equipment, and in some instances allows them to maintain telephone dial control of normal dictation system features.

An FX line is a line that is extended and terminated at a distant Central Office. With this feature, outgoing calls over the FX line become a local call at the distant C.O.

: CCSA Lines Code Calling Equipment, Dictation Equipment,

Radio Paging Equipment Access

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This feature prov ides station u sers dial access to Radio Pa ging Equipmen t, and to selectively tone - or voice/ tone-alert individuals carrying pocket paging devices. The paged party (when on premises) can be connected to the paging party by going to the nearest stati on and dialing an a nswer back code.

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Chapter 5 Feature Description Multiline Terminal Attendant Position

Wide Area

This feature allows any station user direct dial access to outgoing WATS lines.

Telephone Service (WATS) Acce ss

Multiline Terminal Attendant Posit ion

A Multiline Terminal with LCD can be programmed to function similar to an Attendant position. This Attendant position has limited access to Attendant related features and functions and can be substituted where an Attendant is required but an Attendant Console is not necessary. When an EDW-48-2A unit is associated with this Attendant Multiline Terminal enhanced operation is available.

Music on Hold

This feature plays music when a line is placed on hold. Music is provided by a circuit board memory chip or a local music source, such as a CD player or a radio.

Nailed-down Connection - Data

This feature provides a fixed connection between two internal Data Adapters or an internal Data Adapter and an external Data Communication Dev ice .

Night Service

Attendant Night Transfer

Call Rerouting

Day / Night Mode Change by Attendant Console

This feature provides a variety of methods for handling incoming calls when the system is in night mode. These include:

• Attendant Night Transfer

• Call Rerouting

• Day/Night Mode Change by Attendant Console

• Day/Night Mode Change by Station Dialing

• Night Connection-Fixed

• Night Connection-Flexible

• Trunk Answer Any Station

When the Attendant Console is in Night Service, any operator directed calls (dial 0 calls) are automat ically routed to a prepr ogrammed statio n. Priority Calls and Off-Hook Alarms which terminate to an Attendant are also routed by this feature.

This feature provides flexible reroute capabilities for a varie ty of calls when the system is in night mode.

This feature provides activation of DAY/NIGHT Mode Change by depressing a predetermined key from the Attendant Console.

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Off-hook Alarm Chapter 5 Feature Description

Day / Night Mode Change by Station Dialing

Night Connection Fixed

Night Connection Flexible

Trunk Answer Any Station (TAS)

Off-hook Alarm

This featu re allow s sele cted st ations to activ ate a ch ange f rom day mode t o night mode by dialing a special code.

This feature allows incoming calls normally terminated to the Attendant to reroute to a predetermined station when the system is placed in Night Service.

This feature provides incoming calls normally terminated to the fixed night station to be Call Forwarded to another station.

This feature allows any station, other than one with incoming restrictions, to answer incoming calls when the system is in the night mode. When this feature is activated, incoming exchange network calls will activate a common alert signal at the customer premises. By dialing a specified code, any station ma y answer the call and then extend it to any other station by means of the Call Transfer feature.

This feature allows a station user to call the Attendant, or a pre-designated station, by simply staying off-hook for a preprogrammed period of time. The calling number is automatically displayed at the Attendant Console, or the pre-designated station if equipped with an LCD.

Off-Premises Extensions

This feature allows the connection of a single line telephone in an off-premises location. The connection to the Off-Premises Extension can be through direct copper or through the local telephone company.

Open Application Interface (OAI)

Provides a computer-to-PBX interface, allowing a computer to control the function of the NEAX2000 IVS customer applications. Application software can be provided by NECAM, an outside software house, or a customer.

. The NEAX2000 IVS2 can be customized to accommodate most

Pad Lock

This feature temporar ily restricts telephones fro m making unautho rized calls by dialing special access code when station users are away from their seats.

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Chapter 5 Feature Description Periodic Time Indication Tone

Periodic Time Indication Tone

This feature provides a periodic tone to the station user who has made an outgoing call. This feature can be allowed or denied for each station.

Pooled Line Access

A line key can be assigne d to access Pooled Lines. Each line key will allow incomi ng, outgoing, or both-way access to a trunk route.

Power Failure Transfer

This feature provides for specified trunks to be automatically connected to designated Single Line Telephones in the event of AC pow er loss. It is normally used wh en the system is not equipped with reserve power.

Priority Call

Privacy

Direct Privacy Release

Manual Privacy Release

This feature allows the Attendant to answer a call before other calls, at the Attendant's discretion.

This feature restricts Multiline Terminal users from depressing a busy line button and entering a conversation unless permitted by the Multiline Terminal user currently on that line button or if the line button is assigned for Direct Privacy Rel ease .

This feature allows a station user with a secondary appearance of another extension in the system to access that extensi on when it is being used by someone else. This feat ure allows for a simplified method for establishing a conference. In addition, this feature can be used to emulate PC dialing, where a single line extension connected to a PC can appear on a Multilin e Termin al and b e accesse d by the Multili ne Term inal user after the PC is completed dialing.

This feature allow s a Multiline Termina l user to en ter a con versation o n a busy li ne button if the Multiline Terminal user already in the conversation allows them by releasing Privacy.

Private Lines

Only a C.O. trunk assigned to that specific station is seized when a station user originates an outgo ing C.O . call o r when a n inco ming C .O. call is term inated at the station designated by Direct-In-Termination. In this manner, stations and C.O. trunks are to be associate d on a 1-to-1 basis.

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Proper ty Man agem ent System Interface Chapter 5 Feature Description

Property Management System Interface

The NEAX2000 IVS2 provides a data in terface to a loca lly provided Pro perty Management System (PMS). This enables communication between the NEAX2000

IVS

and the PMS in order to provide computer control of Hotel/ Motel features.

Proprietary Multiline Terminal

There are two Multiline Terminals available which can be used with the NEAX2000

IVS

• ETJ-8-1: 8 line keys.

• ETJ-16DC-1: 16 line keys with a Liquid Crystal

• Disp lay (LCD).

Automatic Idle Return

Called Station Status Display

Calling Name and Number Display

Dynamic Dial Pad

Handsfree Unit

I-Hold / I-Use Indication

This feature ret urns a stat ion t o th e idl e stat e aft er 3 s econds of re orde r ton e is r eceive d due to the d istant end disconnec ting.

This feature prov ides a displa y on the status o f a called stati on on the LCD of the calling Multil ine Terminal.

This feature provides a display on the LCD of the Multiline Terminal receiving a call, indicating the station number or trunk number of the incoming call.

This feature allows to make an outgoing call at first h and by p ressing a ten key of Multiline Terminal, without pressing a Speaker key or going off-hook.

The built-in Handsfree Unit enables full Handsfree operation for both internal and external calls (No optional Handsfree Unit is required).

Multiline Terminals provide indication of which line keys have been placed on Hold, or are in us e by tha t Multi line T ermi nal. Th e LED asso ciated with th e lin e key w ill give the appropri ate indication.

Microphone Control

Multiple Line Operation

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All Multiline Terminals are equipped with a Microphone Control button with an associated LED.

This feature allo ws f or the appearance of multiple lines on the Flex ibl e Line Keys and feature keys of all Multiline Terminals.

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Chapter 5 Feature Description Proprietary Multiline Terminal

Mute Key

Off-Hook Voice Announcement

Prime Line Pickup

Recall Key

Relay Control Function Key

This feature allows the distant extension user, of a station user that presses a mute key during conversation, not to hear the station user's voice though the station user can hear the distant exte nsion us er's v oice. By pr essin g th e mute key a gain, th e mute st atu s returns to or i ginal conversation.

This feature provides a secondary voice path to the Multiline Terminal with an APR-J or APA-J unit. This all ows the stat ion to r eceiv e a v oice ca ll th rough t he sp eaker while on a handset call on the Primary Extension, a secondary extension, or a Direct Trunk Line Appearance.

This feature allows a Multiline Terminal user to go off hook and originate a call from the line assigned as the Prime Line without depressing the associated line key.

Each Multiline Terminal is equipped with a Recall Key that is used to generate a hookflash to access features provided by the outside exchange, or to abandon a call while retaining the line for origination of another call.

This feature provides a Multiline Terminal with the ability to activate/deactivate relays (on a PN-DK00) to control external devices.

Ring Frequency Control

Ringing Line Pickup

Soft Keys

Volume Control

The ring frequen cy of the Multili ne Term inal can be co ntrolled on a statio n basis in system programmin g (four freque ncies are av ailable) or by u se of a funct ion key on the Multiline Te rminal.

This feature provides the ability to answer any call ringing into a Multiline Terminal by just lifting the handset.

According to the status of the Multiline Terminal, function keys (Soft Keys) are displayed in the thi rd line on the LCD. If the status of Mu ltiline Terminal cha nge s, the Soft Keys will change automatically. Also if the H elp key is pressed, explana tion of indicated Soft Keys are shown on the LCD.

Multiline Terminals are equipped with common Volume Control keys for:

• Built-in Speaker / Handset Receiver Volume.

• Ring Volume.

• C.O. Transmission Level.

• LCD contrast.

• Ring Tone Frequency

The Volume Control keys are located on the lower front side of Multiline Terminals (UP and DOWN).

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Q-SIG Circuit Switched Basic Cal l - ETSI Version Chapter 5 Feature Description

Q-SIG Circuit Switched Basic Call - ETSI Version

This feature provides a tie-line connection between NEAX2000 IVS2 and the other Q-SIG PBX using the ISDN prot ocol in confo rmity with E TS 300 17 2 standar dized by ETSI (European Telecommunicati ons Stan dar ds Institute).

Remote Hold

This feature allows a Multiline Terminal user to hold it on the line button of transferred terminal, by pressing the Hold key.

Remote PIM

When the system has two or more PIMs, the PIMs can be installed separately by T1 digital interface. A maximum of 3 PIMs can be installed apart at the remote site.

Reserve Power

This feature provides ba ckup power from a 24V ba ttery source in the event of a commercial power failure.

Resident System Program

This feature provides the installers a simple procedure to have the system generate system data according to the system hardware configuration, thereby providing immediate operatio n and shor ter pr ogramming time. Wh en acti vated , the syste m scans hardware configuration (such as line/trunk card slot location) and assigns system data (such as extension numbers, trunk numbers, etc.) according to a predetermined generic program assignment.

Return Message Schedule Display

This feature permits any s tation user to register his Retu rn Schedule fr om his phone when he leaves his desk or the premises, and have the Return Schedule displayed on a calling Multiline Termina l wi th a Liquid Cryst al Display (LCD) during his abse nce.

Room Cutoff

This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, or Property Management System (PMS) terminal, or guest room telephones using a special access code, to temporarily restrict guest room telephones from making unauthorized ca lls when gue sts are aw ay from thei r room, and when rooms are in Check Out status.

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Chapter 5 Feature Description Room Status

Room Status

This feature prov ides the Ho tel/Motel (H /M) Front De sk Instrume nt with a v isual display of the guest's room status. A supplementary print out (individual and summary) can be provided.

Route Advance

This feature automatically routes outgoing calls over alternate faciliti e s when the first choice trunk group is bu sy. Users select the first choice ro ute by dialing the corresponding access code, and the equipment then advances through alternate trunk groups only if the first choice is busy .

Save and Repeat

This feature allows a Multiline Terminal to save a specific dialed number and then redial that number at a later time.

Security Alarm

This feature provides an indication on the Attendant Console when a contact closure occurs.

Set Relocation

This feature enables two stations to be moved from one location to another without reprogramming station data at MAT.

Single Digit Dialing

This feature provides the station user the ability to dial single digit codes to access certain feature s whi le still allowing the same digit diale d to be used as the first digit of guest room station numbe rs.

Software Line Appearance (Virtual Extensions)

This feature permits assign ment of c ircui ts whic h do no t physi call y exist , to be us ed as secondary extensi ons on Multiline Term ina ls . There a re 256 software li ne s that can be assigned to line keys and used as desired.

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Stack Dial Chapter 5 Feature Description

Stack Dial

This feature enable s a Multilin e Terminal or an Atten dant Conso le to rememb er the numbers dialed i n the preceding five calls, including the last number di aled. The stack dial numbers are sequentially displayed on the LCD display, thus allowing the station user to make an ou tgoing call by se lecti ng the desi red di aled number fro m the di splay .

Station Hunting

Three Station Hunting arrangements are available. Station Hunting - Circular processes the call no matter which station in the hunt group is called. Station Hunting

- Terminal initiates a hunt only when the pilot number of a hunt group is called.

Station Hunti ng - Se cretari al is initi ated w hen a bu sy secret arial st ation i n a Sta tion Hunting - Circular group or Station Hunting - Terminal group is reached.

Station Hunting Circular

Station Hunting Terminal

Station Hunting Secretarial

When a busy station in a hunt group is called, this feature permits the call to be processed automatically through the hunt group in a preprogrammed order from that station's position within the hunt group.

When a pilot number is dialed and that number is busy, sequential Station Hunting will be initiated. However, if a number other than the pilot number is dialed and that number is busy, busy tone will be provi ded rat her than initiate Station Hunting.

This feature allows assignments to be given to members of Terminal and Circular Hunting groups to reroute calls (when their hunting group is all busy) to a back-up hunting group.

Station Message Detail Recording (SMDR)

This feature provides a call record for outgoing station-to-trunk calls and incoming trunk-to-sta ti o n ca ll s (in cl u din g Da ta Ca ll). This fac i lit at es c o st c on tr ol by ide nti fy ing trunk use and misuse by individual stations. Station Message Detail Recording (SMDR) enables call billing to customers and clients, and provides a means for checking local telephone bills.

Station Speed Dialing

This feature allows a station user to dial frequently called numbers by dialing an access code and an abbreviated code, or by depressing a feature key or line key assigned for Station Speed Dialing capability.

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Chapter 5 Feature Description Step Call

Step Call

This feature allows the Attendant or station user, after calling a busy station, to call an idle station by simply dialing an additional digit. This feature will operate only if the number of the idle st atio n is iden tica l to that of the busy st ation in all res pects , except the last dig it.

Supervisory Control of Peripheral Equipment

When various types of peripheral equipment (such as facsimiles, dictation equipment, Voice Mail, etc.) are c onnected to the line cir cuits of the NEAX2 000 IVS feature allows the loop of the line circuit concerned to open for a programmable interval, and send a release signal to the peripheral equipment when the calling party disconnects.

System Speed Dialing

This feature provides all users the ab ility to dial f requently cal led number s using an abbreviated call code.

System Traffic

The NEAX2000 IVS2 is the stored program controlled digital electronic PABX employing PCM time division sw itching technique. Single stage time div ision switching is employed for all configurations of NEAX2000 IVS line and trunk configur ation . Traff ic capa city i s expres sed in Bus y Hour Call Attempt s (BHCA). This value is the number of call attempts that can be generated in the busiest hour of the day.

Tenant Service

, this

up to its maximum

This feature provides for more than one organization (tenant) to share the same NEAX2000 IVS restricted to its own Central Office trunks, Attenda nt Consoles and ex tension group. In addition, incoming calls are directed to the specific tenant.

Tie Lines

This feature allows any station user dial access or direct access to an E&M Tie Line.

NEAX2000 IVS2 General Description NDA-24293, Issue 2

system. Through system programming, each organization may be

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Tie Line Tandem Switching Chapter 5 Feature Description

Tie Line Tandem Switching

This feature allows trunk-to-trunk connections through the NEAX2000 IVS2 without the need for any Attendant assistance or control. The major use of this feature is in association with a dial tandem tie line network to allow tie line connections and incoming tie line calls automatic access to, and completion of, local Central Office calls.

Timed Queue

When a user originates an outgoing trunk call and the called party is busy or does not answer, the caller can set the Timed Queue feature. When this feature is set, the trunk seizure is repeated and the number is redialed after a predetermined time interval.

Timed Reminder

This feature allows th e system to be progra mmed to automatic ally call stations at specified times. Up on an swer ing, the station is connec te d t o a r ecorded announcement or music source.

Trunk - Direct Appearances

This feature allows Multiline Terminal users the ability to access a CO line or E&M Tie Line without dialing an access code. For this feature, trunks must be assigned to the line keys on the Multiline Terminal. Incoming calls on CO lines can be answered on the appropriate trunk line appearance.

Trunk Queuing - Outgoing

This allows a station user, upon enco unteri ng a busy sig nal on a trunk, to di al a featur e access code and e nter a first- in, first-out queue. As soon as an o utg oing trunk becomes available, stations in the queue will be called back on a first-in, first-out basis.

Trunk-to-Trunk Connection

This feature provides any station user with the ability to conference together two outside trunk calls and abandon the connection without dropping the Trunk-to-Trunk Connection.

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Chapter 5 Feature Description Uniform Call Distribution (UCD)

Uniform Call Distribution (UCD)

The Uniform Call Distrib ution (UCD) feature permi ts incoming calls to terminate to a prearranged group of stations. Calls are distributed in the order of arrival to idle terminals within the group, based on which terminal has been idle the longest period of time. Stations may log on/log off from the UCD group. Supervisor stations may monitor conversations of agents.

Busy In/Busy Out-UCD

Call Waiting Indication-UCD

Delay AnnouncementUCD

Hunt Past No Answer-UCD

Immediate Overflow-UCD

This feature allows an agent in a UCD group to log their station onto or off of the group. This allows the system to control whether a call directed to the pilot number of the UCD group goes to that station or not. This prevents incoming calls from being directed to stations at which no agent is available.

This feature provides a visual indication when an incoming call to a UCD group is placed in queue , due to an “all a gents bu sy” co ndition. An exte rnal rel ay contro lled indicator or an LED on a Multi line Termin al can be use d to provid e Call Waiting Indication.

This feature allows the system to provide a recorded announcement to an incoming caller placed in queue to a UCD group. A single announcement, or two separate announcements, can be provided.

This feature allows calls targeted at a UCD group to hunt past an agents st atio n, after a no answer condition, if the agent forgets to lo g off of the group and t he agent is unable (or not available) to answer the call.

This feature al lows a call directed to a UCD group to immediately overflow to another UCD group, upon encountering an “all agents busy” condition.

Priority Queuing-UCD

Queue Size Control-UCD

Silent Monitor-UCD

NEAX2000 IVS2 General Description NDA-24293, Issue 2

This feature allows the system to prioritize incoming calls by trunk route and on a per station basis, when the call en ters a UCD queu e. When a cal l is a considered as priority it is placed at the beginning of the queue.

On incoming DID/Tie line calls, the system can be assigned a threshold that limits the number of calls in queue. When the que ue s ize th reshol d is e xceeded , incomin g ca ller s are connected to busy tone.

This feature provides the UCD group supervisor with the ability to monitor a call to a UCD agent. The silent monitor function gives no indication (as an option) to either the agent or the calling party.

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Uniform Numbering Plan (UNP) -Voice and Data Chapter 5 Feature Description

Uniform Numbering Plan (UNP) -Voice and Data

In the numbering plan for a network to be configured through the use of Tie Lines, a Uniform Numbering Plan (UNP) is employed. When UNP is employed, a station user from any PBX within the network can call a desired party by using a uniform dialing method based on the UNP.

Variable Timing Parameters

This feature gives the IVS the versatility to change timing duration using the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT). All timing parameters are set initially in the Resident System Program. These timing parameters can be changed according to the customer's requirements.

Voice Guide

This feature provides a stat ion user with an announcement that informs:

1. The result of the operation when the station user set or canceled the service feature, instead of service set tone.

2. Which service has been se t t o the station; such as, Call For w arding - All Calls, Do Not Disturb or Message Waiting, when the station goes off-hook, instead of special dial to ne.

Voice Mail Integration

This feature is used to interface the NEAX2000 IVS2 with a locally provided stand-alone type Voice Mail System (VMS). The VMS, connected to the NEAX2000

IVS

single line circuit (LC), is controlled by sending/receiving DTMF signals using

this LC. The VMS’s voice mail feature can be used by accessing this VMS directly from an

extension. If a station sets its call fo rwarding destination to the VMS, calls to this station are connected to the VMS, and the messages can be registered according to the VMS instruction. In addition, the Message Waiting lamp of the station can be turned on automatica lly by the VMS.

Voice Mail Private Password

Voice Mail Password can be prevented from displaying in LCD of Multiline Terminals when connected to the Voice Mail System.

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Chapter 5 Feature Description Voice Mail Transfer

Voice Mail Transfer

This feature has two functions that provide streamlined transfer access to voice mail.

1. One t ouch acce ss to VM S: When an Attend ant tran sfers an e xterna l call to a st ation, and if the station is busy or unanswered, the Attenda nt can transf er th e call to a VMS by dialing “9” or by pressing a function key provided for this feature.

2. Transferring Camp-On call to VMS: When an Attendant sets Camp-On to a busy destination station for an external call, and if the destination station does not answer by predetermine d time, the c all c an be a utoma tical ly t ransf erred to a VM S.

Whisper Page

This feature allows a secretary to interrupt the boss in a private way. By pressing a feature key or dialing an Access Code, the secretary station can voice override the conversation between the boss and another party (station or trunk). When the conversation is interrupted, the boss can hear the secretary but the other party is unaware of the Voice Override.

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Chapter 6 Installation Procedure

Installation Steps

The installation of the NEAX2000 IVS2 is performed according to the following steps.

Unpacking

Installation of PIM

Cabling

Mounting Cards

System Data Entry

Operation Test

In Service

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Items to be Provided at Site Chapter 6 Installation Pr ocedure

Cabling inside the unit, between the switching equipment and the MDF, can all be done by plug-and-jack connections, while printed circuit cards can easily be plugged into the edge connectors.

On all installa tions, a sp ecial pr ovision fo r plug-and -jack conn ections co mpletely eliminates possible errors in wiring. This allows the installation to be done easily and smoothly.

Items to be Provided at Site

The following items are required for correct operation. a.) Adequate space accommodation b.) Adequate ventilation c.) Commercial AC power

Dimensions and Weight

1. Dimensions: 16.9 in. x 8.8 in. x 14 in. (43 cm x 22.3 cm x 35.6 cm)

Heat Dissipation

PIM NO.

1 360 1226 2 720 2452 3 1080 3678 4 1440 4904 5 1800 6130 6 2160 7356 7 2520 8582 8 2880 9805

2. Weight (: Weight varies depending on the system configuration) PIM: Approx. 41 lbs. (18.5 kg)/PIM (including PWR and 19 Car ds)

Table 6-1 Specifications for Heat Dissipation

MAX. AC POWER

CONSUMPTION (W/H)*

MAX BTU (BTU/H)

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NEC General Description User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

LIST OF FIGURES

LIST OF TABLES

Regulatory Information

Regulatory Requirements

FCC Part 15 Requirements

FCC Part 68 Registration

Company Notification

Service Requirements

Location of FCC Compliance Labels

FCC Requirements for Private Line Operations

Direct-Inward Dialing (DID) Calls

Regulatory Information On Single-line Analog Telephones

Hearing Aid Compatibility

Industry Canada CS-03

Safety Certifications

Safety Considerations

Safety Instructions

Chapter 1 Introduction

System Overview

Feature Overview

Hardware Architecture

Hardware Modularity

Flexible Interface Port

Cabling

Software Architecture

Fusion of RAM and ROM Programs

Application Processors

Feature Packages

Feature Package Designations

Software Licensing

Integration

Advantages

Hardware Design

Chapter 2 System Configuration

Module Configuration

Installation Methods

Technical Terms

Trunking Diagram

Layout of PIM (SN1480 PIMF)

Control Card Mounting Conditions

Chapter 3 Terminals

Dedicated Feature Keys

Features

SN716 DESKCON

SN716 DESKCON Features

Line Conditions of the SN716 DESKCON

Chapter 4 Equipment Description

Modules

Installation Hardware

Common Control

Analog C.O. Trunk

Analog DID Trunk

Analog Tie Line Trunk

Analog Station

Digital Station

Digital Trunk

Data

CCIS

ISDN/ECCIS

IP Trunk

Registers

Miscellaneous Trunk

System I/O, OAI, ACD

Voice Mail

Wireless

Remote PIM

Optical Interface

Chapter 5 Feature Description

Account Code

Add-On Module

Alarm Indications

Alphanumeric Display

Analog Port Adapter

Announcement Service

Answer Key