NEC Philips Digital Enhanced Cordless Telecommunications (DECT)
G355 and G955 Handsets are cordless phones with enhanced features
suitable for office use. The handsets include a single-press SOS key used
to make one-touch calls or send messages to a particular contact
number. The G955 DECT Handset offers a text-messaging facility to send
and receive messages. The messaging feature is not available on the
G355 DECT Handset.
NEC Philips G355 and G955 DECT Handsets are compatible both with
traditional DECT and IP DECT systems.
Feature overview
You can use the features of the NEC Philips G355 and G955 DECT
Handsets to perform the following tasks:
•send and receive messages (only for G955 DECT Handset)
•configure audio and display settings
•assign daily and recurrent alarms
•use the calculator and stopwatch
•automatic update of the time and date settings when switching on the
handset
•central (or corporate) directory
Notice to the user
The G355 and G955 DECT handsets described in this manual should
only be used in combination with DECT systems delivered by NEC
Philips. In order to take advantage of all features described in this manual
the country and network provider specific features should match the
features of the NEC Philips system.
9
Introduction
Regulatory and safety information
Read the following information before you use the NEC Philips G355 and
G955 DECT Handsets.
CAUTION
Like all cordless telephones, this handset uses radio
signals, which do not guarantee a connection under all
circumstances. Do not rely exclusively on cordless
telephones when making indispensable calls (such as
medical emergencies).
Product disposal information
This device complies with the essential requirements and other relevant
provisions of the R&TTE Directive 1999/5/EC, the Restriction of
Hazardous Substances (RoHS) 2002/95/EC, and the WEEE Directive
2002/95/EC.
For countries in the European Union
The symbol depicted here has been affixed to your
product in order to inform you that electrical and electronic
products should not be disposed of as municipal waste.
Electrical and electronic products, including the cables,
plugs and accessories should be disposed of separately
in order to allow proper treatment, recorvery and
recycling. These products should be taken to a
designated facility where the best available treatment, recovery and
recycling techniques are available. Separate disposal has significant
advantages: valuable materials can be reused and it prevents the
dispersion of unwanted substances into the municipal wast stream. This
contributes to the protection of the human health and of the environment.
Please be informed that a fine may be imposed for illegal disposal of
electrical and electronic products via general municipal waste stream.
10
Introduction
In order to facilitate separate disposal and environmentally sound
recycling, arrangements have been made for local collection and
recycling. In case your electrical and electronic products need to be
disposed of please refer to your supplier or the contractual agreements
that your company has made upon acquisition of these products.
At www.nec-philips.com/weee you can find information about separate
disposal and evironmentally sound recycling.
For countries outside the European Union
Disposal of electrical and electronic products in countries outside the
European Union should be done in line with the local regulations. If no
arrangement has been made with your supplier, please contact the local
authorities for further information.
Battery information
Defect or exhausted batteries should never be disposed of as municipal
waste. Return old batteries to the battery supplier, a licensed battery
dealer or a designated collection facility. Do not incinerate batteries.
This product uses Lithium-Ion batteries 3.7V, 650mAh. Only use the
batteries that come with the handset or dedicated spare batteries marked
with “Battery Pack for G355/G955”. Do not use any other type
For battery replacement or removal instructions please refer to the related
chapter in this manual: “Installing the battery pack” (page 14).
Use the batteries only as directed. Heat or cold batteries reduce the
performance and service life of the battery. Handsets with hot or cold
batteries can become temporarily out-of-service, even if the batteries are
fully charged.
Charge the batteries only with the G355/955 Desktop Charger supplied
with the handset. Alternatively the G355/955 Charger Rack can be used
to charge the batteries. Do not charge the batteries by any other means.
Do not replace the batteries in potentially explosive environments, such
as rooms where flammable liquids or gasses are present.
11
Introduction
Equipment interference
Any radio-based equipment can potentially cause interference with other
equipment and can be interfered from other equipment. This also applies
for DECT equipment. However due to the very low transmission power
level the chanes for interference are very small. Research proves that
operational DECT phones normally don’t influence electronic equipment
e.g., sensitive labaratory equipment. When DECT phones operate in
straight nearness of sensitive electronic equipment incidental influence
can appear. You are advised not to place the DECT phone on or close
(less than 10 cm) to this kind of equipment, even in standby mode.
Please also use the other documentation supplied with the various parts
of your telephone system.
Safety precautions
Observe the following safety precautions before you use your handset.
CAUTION
Modifications to this equipment not approved by NEC
Philips can make this equipment noncompliant with the
applied requirements.
12
NEC Philips recommends that you use only compatible
headsets.
WA R NI N G
Do not open the handset when it is switched on or
connected to the charger; doing so can expose you to
high voltage. Only authorised service personnel must
perform repairs.
If your interior handset becomes wet, do not use a blow
dryer or oven to dry it. Switch off the handset, remove
the battery, shake out excess liquid from the handset,
and let it dry for 72 hours at room temperature.
Introduction
CAUTION
The handset product contains a magnet. Do not allow
metallic objects to come in contact with the magnet,
because that can deteriorate audio quality and damage
the handset. Do not allow the charger and the battery to
come into contact with conductive objects, such as keys,
paper clips, rings, or bracelets.
Keep the handset at least 10 centimetres away from
other electronic equipment.
WA R NI N G
Keep the charger, handset, and accessories out of
reach of small children.
13
Getting started
Getting started
This section describes the tasks you must complete before you use your
handset. Install the accessories as described in the following sections:
•“Installing the MEM card and Bluetooth module” (page 14)
•“Installing the battery pack” (page 14)
•“Installing the charger” (page 16)
•“Charging the batteries” (page 18)
•“Charge display” (page 20)
•“Switching the handset on or off” (page 21)
Installing the MEM card and Bluetooth module
If your handset is supplied with a MEM card or Bluetooth module refer to
the following section:
•“Installing or removing the memory (MEM) card” (page 190)
•“Bluetooth module installation” (page 194)
Installing the battery pack
You must install the battery pack before you can use your handset. The
battery compartment is on the back of the handset as shown in Figure 1.
14
Figure 1: Battery pack
Handset
Battery
pack
Getting started
BATTERY PACK
To install a battery pack in your handset, perform the following steps:
1. Place the handset facedown on a flat surface.
2. Remove the battery compartment cover.
3. Push the battery pack into the casing as shown in Figure 2.
4. Press the battery pack down until it locks.
5. Replace the battery cover.
15
Getting started
Handset
Battery
pack
Figure 2: Installing the battery pack
Attention:When your DECT handset doesn’t work (including not
charging the battery pack when the DECT handset is put on
the charger) after installation of a new battery pack the
possible cause could be that no good contact is made
between battery pack and the DECT handset. Please
remove and re-install the battery pack in this case.
Installing the charger
To install the charger, perform the following steps:
1. Place the charger on a flat surface.
2. Connect the AC adapter cable to the terminal on the bottom of the
charger.
16
3. Connect the adapter to an electrical outlet.
Handset
Charger
4. Place the handset on the charger as shown in Figure 4 .
CAUTION
Use the G355/955 Desktop Charger only in combination
with the supplied SALOM SWW-144 AC/DC adapter.
Ensure the mains voltage of the adapter matches the
local mains voltage.
Do not use AC adapters that are visibly damaged
(cracked or broken) and keep the ventilation slits on the
AC adapters free from obstruction.
Figure 3: Installing the charger
Getting started
17
Getting started
Handset
Charger
Charging the batteries
Place the handset in the charger as shown in the following figure.
Figure 4: Installed charger
CAUTION
The battery pack might become hot during the first charge
cycle.
Attention:The handset, if switched off, automatically switches on
when placed in the charger.
Charging guidelines
Observe the following guidelines when you charge your handset:
18
Getting started
•Charge the battery for at least 6 hours before you use the handset for
the first time. This protective measure extends the service life of the
batteries.
•The batteries attain maximum power output only after several
charging and discharging cycles.
•Do not leave the handset connected to the charger for more than a
month without using it.
•You can charge and discharge the batteries hundreds of times, but
eventually they wear out. If the operating time (talk and standby time)
becomes significantly shorter than usual, replace the batteries.
•To maintain optimum operating time, periodically discharge the
batteries by leaving the handset off the charger and switched on, until
the handset switches itself off. Use only this method to discharge the
batteries.
•Extreme temperatures influence the charging capability of the
batteries.
Charging and operating times
Discharged batteries require no more than 8 hours to completely
recharge. Completely charged batteries provide the handset with upto 12
hours of talk time and 120 hours of standby time.
WA R NI N G
The talk time and standby time are influenced by the
use of the handset. Influencing these times are e.g.,
display activities, alerting, use of Bluetooth, wlking
around a lot (causing many hand overs), and so on.
Your handset displays the battery status accurately after
charging for at least 6 hours.
When removing and replacing the battery pack your
handset will not give the battery status accurately until
charging for at least 6 hours.
19
Getting started
CAUTION
Do not install the charger, handset, and accessories near
the following:
•water, moisture, sources of heat, or direct sunlight
•devices that generate strong magnetic fields,
electrical appliances, fluorescent lamps, computers,
radios, televisions, and fax or telephone terminals
•areas where the handset can be covered or in
excessive dust, and areas subject to vibration, shock,
or extreme temperature fluctuations
•locations with poor ventilation
Charge display
The battery charge status appears on the display screen. When the
battery is nearly discharged, the battery symbol flashes and a warning
tone sounds.If you are on a call, approximately 3 to 5 minutes of talk time
exists before the handset switches off. If you are not on a call and the
handset is not in the charging station, the message “Battery empty”
appears on the display. You cannot make calls while this message
appears.
The following table shows the battery charge status icons.
Table 1: Battery charge status icons
IconDescription
empty
less than 33%
more than 33% and less than 75%
20
Getting started
Table 1: Battery charge status icons
IconDescription
more than 75%
Switching the handset on or off
To switch your handset on or off, perform the following step:
1. Long press the Clr key to switch your handset on or
off.
Display areas
The G355 DECT Handset includes a 64K Liquid Crystal Display (LCD) of
128 x 128 pixels. The G955 DECT Handset includes a 262K Thin-Film
Transistor (TFT) of 128 x 160 pixels. Both the G355 and G955 DECT
Hansets have a dialpad backlight display.
The display screen includes the following three areas as shown in
Figure 5:
•“Icon line” (page 22)
•“Dialogue area” (page 23)
•“Soft key line” (page 28)
21
Getting started
Icon line
Dialogue
area
Soft key
line
The following figure shows the display screen.
Figure 5: Display screen
Icon line
The icon line displays the status of the handset. The icons for the level of
radio signal and battery charge status always appear in the icon line. The
other icons appear only when the corresponding functions are active.
The following table shows the icons in the icon line.
Table 2: Icon line icons
IconDescription
Level of radio signal
Bluetooth connection status (only for
G955 DECT Handset)
Refer to Table 16 for Bluetooth
connection status icons.
New text message received
Attention: This icon, if active,
replaces the Bluetooth connection
icon.
22
Table 2: Icon line icons
IconDescription
Getting started
Voice message waiting indication
Dialpad locked
Activated alarm
Attention: This icon, if active,
replaces the Dialpad locked icon.
Missed calls
Ringer deactivated
Caller filter (only for G955 DECT
Handset)
Attention: This icon, if active,
replaces the Ringer deactivated
icon.
Battery charge status.
Refer to Table 1 for Battery status
icons.
Dialogue area
The Dialogue area is the main area on the handset screen. It displays
information according to the operational mode of the handset.
Idle mode
In Idle mode, the dialogue area displays the following information:
23
Getting started
•the name of the DECT system
•the Directory Number (DNR) of the handset
•the handset name (if configured)
•the name of the active profile
•the time and date
If you leave the range of the DECT system, a “No Network” message
appears on the display screen.
The following figure shows the Idle mode screen.
Figure 6: Idle mode screen
For more information about key functions, see “Key functions in Idle
mode” (page 30).
Call mode
In Call mode, the dialogue area displays the following information:
•the number and name (if available) of the calling party for an
incoming call
•the number and name (if added to your contacts list) of the called
party for an outgoing call
•the loudspeaker icon (if enabled)
•the microphone muted icon (if muted)
24
Getting started
The following table shows the icons in the dialogue area when in Call
mode.
Table 3: Dialogue area icons
IconDescription
Incoming call
Outgoing call
Loudspeaker on
Microphone muted while loudspeaker on
Microphone muted while loudspeaker off
For more information about key functions, see “Key functions in Call
mode” (page 32).
Dialogue mode
In Dialogue mode, the dialogue area displays dialogues.
The Missed call(s) screen is shown in Figure 7.
25
Getting started
Figure 7: Missed call(s) screen
For more information about key functions, see “Key functions in Dialogue
mode” (page 33).
Menu mode
In Menu mode, the dialogue area displays the menu items (entries) or
menu sections.
The following figure shows the Main menu screen.
Figure 8: Main menu screen
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