NEC Express Server
Express5800 Series
Express5800/R120f-2E, T120f
EXP330A, EXP331A, EXP332A
Maintenance Guide
Chapter 1 Maintenance
Chapter 2 Useful Features
Chapter 3 Appendix
10.110.01-104.01
December 2014
© NEC Corporation 2014
Documents for This Product
Express5800/R120f-2E, T120f Maintenance Guide
2
Documents for This Product
Documents for this product are provided as booklets ( ) and electronic manua ls ( ) in th e EXPRESSBUILDER
DVD ( ).
Safety Precautions and
Regulatory Notices
Describes points of caution to ensure the safe use of this
server. Read these cautions before using this server.
Getting Started
Describes how to use this server, from unpacking to operations.
See this guide first and read the outline of this product.
User’s Guide
Chapter 1: General Description Overviews, names, and functions of the server’s parts
Chapter 2: Preparations Installation of additional
options, connection of peripheral devices,
and suitable location for this ser ver
Chapter 3: Setup System BIOS configurations and summary of EXPRESSBUILDER
Chapter 4: Appendix Specifications and other information
Installation Guide (Windows)
Chapter 1: Installing Windows Installation of Windows and drivers, and precautions for installation
Chapter 2: Installing Bundled
Software
Installation of NEC ESMPRO, Universal RAID Utility
, and other
bundled software
Maintenance Guide
Chapter 1: Maintenance Server maintenance and troubleshooting
Chapter 2: Useful Features Useful features and the detail of system BIOS settings, RAID
Configur atio n Utili t y, and EXPRESSBUILDER
Chapter 3: Appendix Error messages and Windows Event Logs
Other documents
The detail of NEC ESMPRO, Universal RAI D Utilit y, and other features
PDF
PDF
PDF
PDF
PDF
EXPRESSBUILDER
Contents
Express5800/R120f-2E, T120f Maintenance Guide
3
Contents
Documents for This Product ............................................................................................................................ 2
Contents ........................................................................................................................................................ 3
Notations Used in This Document ................................................................................................................... 6
Signs and symbols for safety .................................................................................................................. 6
Not ations used in the text ....................................................................................................................... 7
Optical disk drive .................................................................................................................................... 7
Har d disk drive ....................................................................................................................................... 7
Removable media .................................................................................................................................. 7
Abbreviations of Operating Syste ms (Windows) ...................................................................................... 8
Trademarks .................................................................................................................................................... 9
License Notification .......................................................................................................................................10
Warnings and Additions to This Documen t ......................................................................................................13
Latest editions .......................................................................................................................................13
Chapter 1 Maintenance ...............................................................................................................................15
1.
Relocation and Storage .........................................................................................................................16
1.1
Relocating and Storing ................................................................................................................16
2.
Daily Maintenance .................................................................................................................................18
2.1
Checking and Applying Updates ..................................................................................................18
2.2
Checking Alerts ..........................................................................................................................18
2.3
Checking STATUS LED ..............................................................................................................19
2.4
Backup .......................................................................................................................................19
2.5
Cleaning .....................................................................................................................................19
2.5.1 Cleaning the server .......................................................................................................20
2.5.2 Cleaning the tape drive..................................................................................................20
2.5.3 Cleaning the keyboard and mouse .................................................................................20
3.
User Support .........................................................................................................................................21
3.1
Maintenance Services.................................................................................................................21
3.2
Before Asking for Repair .............................................................................................................21
4.
Collecting Failure Information ................................................................................................................22
4.1
Collecting Event Logs .................................................................................................................22
4.1.1 Windows Server 2012 R2 / Windows Server 2012 ..........................................................22
4.1.2 Windows Server 2008 R2 / Windows Server 2008 ..........................................................25
4.2
Collecting Configuration Information ............................................................................................26
4.2.1 Windows Server 2012 R2 / Windows Server 2012 ..........................................................26
4.2.2 Windows Server 2008 R2/ Windows Server 2008 ...........................................................27
4.3
Collecti ng User-Mode Process Dump ..........................................................................................27
4.4
Collecti ng Memory D ump ............................................................................................................27
Contents
Express5800/R120f-2E, T120f Maintenance Guide
4
5.
Troubleshooting.....................................................................................................................................28
5.1
Problem of Powering On .............................................................................................................28
5.2
Problem of Starting EXPRESSBUILDER .....................................................................................29
5.3
Problem of Installing OS .............................................................................................................31
5.4
Pro blem of Startin g OS ...............................................................................................................35
5.5
Problem of Windows STOP Error ................................................................................................36
5.6
Pro blem of Operati ng a RAID Sys tem .........................................................................................37
5.7
Problem of Using Internal Devices and Other Hardware ...............................................................40
5.8
Problem of OS Operation ............................................................................................................41
5.9
Problem of Starting EXPRESSBUILDER on Windows..................................................................42
5.10
Probl em of Bundled Software ......................................................................................................43
5.11
Problem of Optical Disk Drive......................................................................................................44
5.12
Probl em of Powering Off .............................................................................................................44
6.
Wind ows Syst em Recovery ...................................................................................................................45
6.1
Recovery of Windows Server 2012 R2 and Windows Server 2012 ....................................................45
6.2
Recovery of Windows Server 2008 R2 and Windows Server 2008 ......................................................45
7.
Resetting and Clear ing the Server .........................................................................................................46
7.1
Sof tware Rese t ...........................................................................................................................46
7.2
BMC Reset .................................................................................................................................46
7.3
Forced Shutdown .......................................................................................................................48
7.4
Clearing BIOS Settings (CMOS Memory) ....................................................................................49
8.
System Diagnostics ...............................................................................................................................52
8.1
Tests ..........................................................................................................................................52
8.2
Usage of System Diagnostics......................................................................................................52
9.
Offline Tools ..........................................................................................................................................55
9.1
Starting Offline Tools ...................................................................................................................55
9.2
Features of Offline Too ls .............................................................................................................56
9.3
Console-less featur e ...................................................................................................................57
9.3.1 How to remot ely control .................................................................................................57
9.3.2 Preparation ...................................................................................................................57
Chapter 2 Usef ul Features ..........................................................................................................................58
1.
System BIOS ........................................................................................................................................59
1.1
Starting SETUP ..........................................................................................................................59
1.2
Par ameter Descri pt ions ..............................................................................................................59
1.2.1 Main .............................................................................................................................60
1.2.2 Advanced .....................................................................................................................61
1.2.3 Security ........................................................................................................................87
1.2.4 Server ...........................................................................................................................91
1.2.5 Boot ..............................................................................................................................97
1.2.6 Save & Exit ...................................................................................................................99
2.
Server Configuration............................................................................................................................ 100
2.1
Starting Server Configuration .................................................................................................... 100
2.2
EXPRESSSCOPE Engine 3 ...................................................................................................... 102
2.3
Configuration Menu .................................................................................................................. 103
2.3.1 Network ...................................................................................................................... 104
2.3.2 User Management ....................................................................................................... 106
2.3.3 Mail Ale rt ..................................................................................................................... 108
2.3.4 SNMP Alert ................................................................................................................. 110
2.3.5 System Operation ....................................................................................................... 111
2.3.6 ECO ........................................................................................................................... 112
2.3.7 Miscellaneous ............................................................................................................. 114
2.4
Clear SEL................................................................................................................................. 115
2.5
Reset ....................................................................................................................................... 115
2.6
Initializing Configuration ............................................................................................................ 116
Contents
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3.
Flash FDD........................................................................................................................................... 117
3.1
Notes on Using Flash FDD........................................................................................................ 117
3.1.1 Compensation for recorded data .................................................................................. 117
3.1.2 Handling Flash FDD .................................................................................................... 117
3.1.3 Use in EXPRESSBUILDER ......................................................................................... 118
4.
Power Control Feature......................................................................................................................... 119
4.1
Supported OS .......................................................................................................................... 119
4.2
Notes on Using Windows Server 2008 ...................................................................................... 119
4.3
Notes on Using Windows Server 2008 R2 / 2012 / 2012 R2 ....................................................... 120
5.
RAID System Configuration ..................................................................................................................... 121
5.1
Running LSI Software RAID Configuration Utility in the Legacy Mode............................................. 121
5.1.1 Quitti ng LSI Sof tware RAID Configuration Utility ................................................................ 122
5.2
Menu Tree of the Legacy Mode ..................................................................................................... 123
5.3
Procedures for Using Configuration U tility in the Legacy M ode ....................................................... 125
5.3.1 C re ate /add configura tion ................................................................................................... 125
5.3.2 Manual Rebuild ................................................................................................................ 130
5.3.3 Config ure HotSpare .......................................................................................................... 131
5.3.4 Check Consistency ........................................................................................................... 133
5.3.5 Others .............................................................................................................................. 134
5.4
Running LSI Software RAID Configuration Utility in the UEFI Mode ................................................ 135
5.4.1 Starting SETUP ................................................................................................................ 135
5.4.2 Advanced menu ............................................................................................................... 136
5.4.3 Quitti ng LSI Sof tware RAID Configuration Utility ................................................................ 137
5.5
Menu Tree of UEFI Mode .............................................................................................................. 138
5.6
Procedures for Using Configuration Utility in UEFI Mode ................................................................ 141
5.6.1 C re ate /add configura tion ................................................................................................... 141
5.6.2 Manual Rebuild ................................................................................................................ 157
5.6.3 Config ure HotSpare .......................................................................................................... 159
5.6.4 Check Consistency ........................................................................................................... 163
5.6.5 Others .............................................................................................................................. 167
5.7
LSI Software RAID Configuration Utility and Universal RAID Utility ................................................. 168
5.8
Off-line Utility and Universal RAID Utility ........................................................................................ 170
6.
Details of EXPRESSBUILDER ............................................................................................................. 172
6.1
Starting EXPRESSBUILDER..................................................................................................... 172
6.2
Menus of EXPRESSBUILDER .................................................................................................. 173
6.3
Utilities in EXPRESSBUILDER .................................................................................................. 176
6.4
CLI for EXPRESSBUILDER ...................................................................................................... 176
7.
EXPRESSSCOPE Engine 3 ................................................................................................................ 177
8.
NEC ESMPRO .................................................................................................................................... 178
8.1
NEC ESMPRO ServerAgentService (for Windows) .................................................................... 178
8.2
NEC ESMPRO Manager ........................................................................................................... 179
8.3
NEC ESMPRO Agent Extension ................................................................................................ 180
8.4
Server Configuration Utility........................................................................................................ 180
8.5
NEC ExpressUpdate Agent ....................................................................................................... 180
9.
NEC Product Info Collecti o n Utility ....................................................................................................... 181
9.1
Usage ...................................................................................................................................... 181
10.
Universal RAID Utili ty .......................................................................................................................... 182
10.1
C reati ng Logica l Drive of RAID 6 ............................................................................................... 182
11.
Expr ess Report Service / Express Report Service (HT TPS) .................................................................. 183
12.
Expr ess Report Service (MG) .............................................................................................................. 184
Contents
Express5800/R120f-2E, T120f Maintenance Guide
6
Chapter 3 Appendix .................................................................................................................................. 185
1.
POST Error Message .......................................................................................................................... 186
2.
List of Windows Event Logs ................................................................................................................. 202
3.
Accessing Data for Electri c P ower, Temperature, and Processor Utilization ........................................... 215
3.1
Windows .................................................................................................................................. 215
3.1.1 Power consumption ..................................................................................................... 215
3.1.2 Intake air temperature ................................................................................................. 216
3.1.3 Processor utilization .................................................................................................... 219
4.
Glossary ............................................................................................................................................. 220
Notations Used in This Document
Express5800/R120f-2E, T120f Maintenance Guide
7
Notations Used in This Document
Signs and symbols for safety
WARNING and CAUTION are used in this guide as the following meaning.
WARNING
Indicates there is a risk of death or serious personal injury
CAUTION
Indicates there is a risk of burns, ot h er personal injur y, or pr op er t y da m age
Precautions and notices against hazards are presented with one of the following three symbols. The individual
symbols are defined as follows:
Attention
This symbol indicates the presence of a hazard if
the instruction is ignored.
An image in the symbol illustrates the hazard type.
Prohibited
Action
This symbol indicates prohibited actions. An image
in the symbol illustrates a particular prohibited
action.
Mandatory
Action
This symbol indicates mandatory actions. An
image in the symbol illustrates a mandatory action
to avoid a particular hazard.
(Example in this guide)
WARNING
Use only the specifi ed outl et
Use a ground ed outlet wit h the specified voltage. Us e of an impr oper power source
may caus e a fir e or a pow er leak.
(Do not disassemble)
(Electric shock risk)
(Example)
(Example)
(Discon nect a plug)
Symbol t o draw
attention
Description of a warning
Term indicating a degree of danger
(Example)
Notations Used in This Document
Express5800/R120f-2E, T120f Maintenance Guide
8
Notations used in the text
In addition to safety-related symbols urging caution, three other types of notations ar e u sed i n thi s do cum ent .
These notations have the following meanings.
Important Indicates critical items that must be followed when handling hardware or oper at in g so f t war e. If
the procedures described are not followed,
hardware failure, data loss, and
other serious
malfunctions could occur.
Note Indicates items t hat must b e confirmed when h andling hardware or operating software.
Tips Indicates information t hat is helpful to ke ep in mind when using this server.
Optical disk drive
This server is equipped with one of the following drives, depending on the order at the time of purchase. These
dri ves are referred to as optical disk drive in this document.
• DVD-ROM drive
• DVD Super MULTI drive
Hard disk drive
Unless oth erwise stated, hard disk drive described in this document refer to both of the following.
• Har d dis k driv e (HDD)
• Solid state drive (SSD)
Removable media
Unless oth erwise stated, removable media described i n this document r efer to both of the following.
• USB flash drive
• Flash FDD
Notations Used in This Document
Express5800/R120f-2E, T120f Maintenance Guide
9
Abbre vi ati on s of Operating Systems (Windows)
Windows Operating Systems are referred t o as foll ows.
See Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information.
Notations in this document Official names of Windows
Windows Server 2012 R2
Windows Server 2012 R2 Standard
Windows Server 2012 R2 Datacenter
Windows Server 2012
Windows Server 2012 Standard
Windows Server 2012 Datacenter
Windows Server 2008 R2
Windows Server 2008 R2 Standard
Wi ndows Ser ver 2008 R2 Enterprise
Windows Server 2008 *
Windows Server 2008 Standard
Wi ndows Ser ver 2008 E nterprise
* Includes 32-bit Edition unl ess otherwise stated.
Trademarks
Express5800/R120f-2E, T120f Maintenance Guide
10
Trademarks
EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation.
Microso ft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation
in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
AT is a regis t ered tr adem ar k of Int ern ation al B usi ness M achi nes Cor porat ion of the U ni ted S t ates and ot her c oun tri es. A d aptec , its
logo, and SC SI Select are r egistered tr ademarks or trad emarks of Ad aptec, Inc. of th e United States . Avago, LSI, and the LSI &
Design l og o are tradem arks or regis t er ed trademarks of A vag o Technolog ies in the U nit ed States an d/ or oth er countries. Adobe, th e
Adobe logo, and Acrobat are trademarks of Adobe Sy stems Incorporated. DLT and DLTtape are trademarks of Quantum Corporation
of the United States. PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group.
All other pr oduct, brand, or trad e names used in this pu blication are the trad emarks or r egistered tr ademarks of their r espective
trademark owners.
License Notification
Express5800/R120f-2E, T120f Maintenance Guide
11
License Notification
Open source software of following license is included in the part of this product (system BIOS).
• EDK from Tia nocore.org
• UEFI Network Stack 2
• Crypto package using WPA Supplicant
Open source software of following license is included in the part of this product (Off-line Tools).
• EDK from Tia nocore.org
EDK FROM TIANOCORE.ORG
BSD L icense f rom Intel
Copyright (c) 2012, Intel Corporation
All r ights r eserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
• Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
• Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
• Neither the name of t he Intel Co rporat ion nor t he names of its cont r ibutors may be used to end orse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Copyright (c) 2004 - 2007, Intel Corporation
All rights reserved. This program and the accompanying materials are licensed and made available under the
terms and conditions of the BS D License which acco mpan ies this distribution. The full te x t of the l icense may be
found at http://opensource.org/licenses/bsd-license.php
THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT
WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
License Notification
Express5800/R120f-2E, T120f Maintenance Guide
12
UEFI NETWO RK STACK 2
OpenSSL License
------Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved .
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
fol lowing discla i mer in the docum entatio n and/or other mat erials provided with the distribution.
3. All adverti sing mat erials mentio ning features or use of thi s software must display the following
acknowledgment:
"This product includes software develope d by the OpenSSL P roject for use in the Ope nSSL Too lkit.
(
http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products
derived fr om this so ftware without prior written per mission. For written permission, pl ease
contact
openssl-core@openssl.org.
5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their
names witho ut prior written permi ssion of t he OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following acknowle dgment:
"This product includes software develope d by the OpenSSL P roject for use in the Ope nSSL Too lkit
(http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED
WARRANTIES, INCLUDI NG, BUT NOT LIMIT ED TO, THE IMPLIED WARRANTI ES OF MERCHANTABI LIT Y
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL
PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDE NTAL, SPECI AL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (I NCLUDING, BUT NOT LIMIT ED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVE R CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young (
eay@cryptsoft.com).
This product includes software written by Tim Hudson (tjh@cryptsoft.com).
CRYPTO PACKAGE USING WPA SUPPLICANT
WPA Supplicant
------Copyright (c) 2003-2012, Jouni Malinen <j@w1.fi> and contributors
All Rights Reserved.
This program is licensed under the BSD license (the one with advertisement clause removed).
If you are submitti ng changes to the project, please see CONTRIBUTIONS file f or more instructions.
License
------This software may be distributed, used, and modified under the terms of
BSD license:
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
fol lowing discla i mer in the docum entatio n and/or other mat erials provided with t he distribution.
3. Neither the name (s) of t he above-listed copyright ho lde r(s) n or the names of i ts cont r ibutors may be used to
endo rse or promote products derived from this soft ware without specific prior wri tten permissi on.
License Notification
Express5800/R120f-2E, T120f Maintenance Guide
13
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIAB I LITY , WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Warnings and Additions to This Document
Express5800/R120f-2E, T120f Maintenance Guide
14
W arnings and Additions to This Document
1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.
2. This document is subject to change at any time without notice.
3. Do not make copies or alter the docum ent content without permission from NEC Corporat ion.
4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.
5. Regardless of article 4, NEC Corporation assumes n o responsibility for effects r esulting from your operations.
6. The sa mple values use d in this documen t are not actual values.
Keep this document for future use.
Latest editions
This document was created based on the information available at the time of its creation. The screen images,
mess ages a nd proced ures are subj ect to ch ange wit hout n otice. Substitute as appropriate when content has
been modified.
The most r ece nt ve r sion of this guid e, a s well as ot her rel at ed d ocum ent s, i s also ava il abl e f or do wnl oad f rom
the following website.
http://www.nec.com/
Express5800/R120f-2E, T120f Maintenance Guide
15
NEC Express5800 Series
Express5800/R120f-2E, T120f
Maintenance
This chapter ex plains ma inte nance of server, and what actions are to be taken in case of trouble when operating
this server.
1. Relocation and Storage
Describes how to relocate and store this server.
2. Daily Maintenance
Describes what you confirm for daily use, how to manage files, and how to clean the server.
3. User Support
Describes various services on this product.
4. Collecting Failure Information
Descr i bes how t o coll ect in form at ion a bo ut the location where a fai l ur e occurred an d i t s cause if the se r ve r
malfunctions. See this section in case o f a failu re.
5. Troubleshooting
Describes how to identify the cause s of problems and what actions are to be taken to address the m. See this
section if you suspect a failure.
6. Windows System Recovery
Describes Windows recovery setup. See this section if Windows is corrupt.
7. Resetting and Clearing the Server
Describes how to rese t or cl ear th e server . See this section if t he ser ver is n ot worki ng or if you want to
restore BIOS settings to the factory settings.
8. System Diagnostics
Describes the system diagnostics of this server.
9. Offline Tools
Describes t ools for preventive maintenance of this product.
1
1
1. Relocation and Storage
Express5800/R120f-2E, T120f Maintenance Guide
16
Chapter 1 Maintenance
1.
Relocation and Storage
1.1
Relocating and Storing
Follow the steps below if you want to relocate or store this server.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions m ay cause death or serious injury. For details, see
Safety Pr e cau t io n s an d Re gulatory Notic e s.
• Do not disassemble, repair, or alter the server.
• Do not remove the lithium battery, NiMH, or Li-ion battery.
• Disconnect the power plug before installing or removing the server.
CAUTION
Be sure to observe the following precautions to use the server safely. Failure to
observe the pr ecautions may cau se burns, injury, and property damage. For
details, see Safety Precautions and Regulatory Notices.
• Make sure to complete installation.
• Do not get your fingers caught.
•
Be careful of handling internal components that may be at high temperatures.
Note
• If th e server has hard disk dr ives, m ove the ser ver while b eing car eful not to
damage the drive.
• When st oring the ser ver, monitor th e envi ronmental c onditions of th e stor age
area.
Temperature: −10°C to 55°C, Humidity: 20% to 80%
(No dew condensation is permitted)
Tips
Make backup copies of important data stored in the hard disk drive.
1. Relocation and Storage
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17
Chapter 1 Maintenance
1. Remove the disc from the optical disk drive.
2. Power off the server (POWER LED goes off).
3. Unplug the power cor d of the server from the pow er outlet.
4. Disconnect all the cables f rom the server.
5. Pack the server secu rely to protect f r om damage, shock, and vibration.
Important
If this server and intern al o ptional dev ices are suddenly moved from a cold
place to a warm place, condensation will occur. Wait for a sufficient period of
time before using the server and other components.
Note
Check an d adj ust th e sys tem cloc k bef ore op erating aft er relocating or s toring th e
server.
2. Daily Maintenance
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18
Chapter 1 Maintenance
2.
Daily Maintenance
To u se t his server under good conditions at all times, periodically check and maintain as follows. If failures are
found, ask your sales representative, avoiding impossible operation.
2.1
Checking and Applying Updates
Express5800 Series posts update information for BIOS, firmware (FW), driver , an d other s of th e server and
peripheral device s on our website. We recommend you to apply the latest update always.
NEC corpor ate site: http://www.nec.com/
[Support & Downloads]
NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to
BIOS and FW of the serve r.
ExpressUpdate is contained in EXPRESSBUILDER provided with the server.
Tips
NEC recom m en ds that you back up dat a b ef ore applying the lat es t u pd ate.
2.2
Checking Alerts
Use NEC ESMPRO Manager (for Windows) to constantly ve ri fy t h at n o abn orm ali ti es ar e discovered on the
monitored server and that no alerts have been issued.
Example image of NEC ESMPRO
Manager
NEC ESMPRO Manager
AlertViewer
2. Daily Maintenance
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Chapter 1 Maintenance
2.3
Checking STATUS LED
After powering on the server or before shutting down the system and powering off the server, check STATUS
LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (4. Names and
Functions of Parts) in User’s Guide. If the indicator shows the server abnormality, contact your sales
representative.
2.4
Backup
We recommend that you periodically back up the data on HDD.
If a RAID array has been configured on your system, back up the RAID configuration data. W e also
recommend that you back up it after a rebuilding process required due to HDD failure. See Chapter 2 (6.
Details of EXPRESSBUILDER) for details.
2.5
Cleaning
Regularly clean the server to kee p it in good condition.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions m ay cause death or serious injury. For details, see
Safety Precautions and Regulatory Notices.
• Do not disassemble, repair, or alter the server.
• Disconnect the po wer plug before cl ean in g th e server.
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2.5.1
Cleaning the server
Wipe t h e ext er na l sur f a ces of th e ser ve r with a dr y so f t cl o t h. Fo l l ow t h e steps below if stains remain on the
surfaces.
Important
• Do not use thinner, benzene, and other volatile solvents to clean the
server.
• The po wer out let, c ables, conne ctor s on th e rear p anel of the server, and
the inside of the server must be kept dry.
1. Confirm that the power is OFF (POWER LED is OFF).
2. Unplug the power cor d of the server from a power outlet.
3. Wi pe off dust f rom the power cord plug with a dry cloth.
4. Soak a soft cloth in neutral d etergent that is diluted with cold or lukewarm water, and squeeze it firmly.
5. Rub off stains on the server with the cl oth prepared in st ep 4.
6. Soak a soft cloth in water, squeeze it firmly, and wipe the server with it once again.
7. Wi pe the server with a dry clot h.
2.5.2
Cleaning the tape drive
A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge. Periodically clean
the tape drive with the designated cleaning tape.
For the cleaning interval and method, the estimated usable period and lifet i me of t he tape ca rtridge, ref er to
the instructions attached to the tape drive.
2.5.3
Cleaning the keyboard and mouse
Wipe the surface of t he keyboard with a dry cloth after con firm ing tha t the w hole s ystem, including the server
and the peripherals, are shut down and POWER LED is off.
An optical mouse does not work properly if the len s area is not clean. Wipe the sensor wit h a dry cloth to
remove any dirt or dust.
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3.
User Support
Befo re gett ing aft er-sales service, check the contents of t he warra nty and service.
3.1
Maintenance Services
Service representatives from NEC subsidiary companies or companies authorized by NEC provide
mai ntenan ce servi ces. For t he services, contact your sales representative.
3.2
Before Asking for Repair
If you think that a failure occurred, follow the steps below:
1. Check if the power cord and cables to other products are properly connected.
2. See Chapter 1 (5. Troubleshooting). If you find a symptom similar to your problem, take th e action as
instructed.
3. Confirm that the required software has been properly installed.
4. Scan for viruses using a commercial Antivirus Software.
If the proble m persis ts af te r tak ing the measu re s above, contact your sales representative. Take notes on LED
indications and the display on the screen at the failure, which will be useful information for the repair.
For repair within the warr anty peri od, be sure to apply with your warranty.
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4.
Collecting Failure Information
If the se rver does not wor k normally, you can collect failure information by using the following way.
The failur e information t o be described is to be coll ected only at the r equest of your sales representative.
Important
Do not reset during dumping m emory or restartin g the server even if t he
message of virtual memory shortage appears.
4.1
Collecting Event Logs
To co l lect the various event logs of the server, follow the steps below.
Tips
If a STOP error, system error, or system stall occurs, restart the system and follow
the steps below.
4.1.1 Windows Server 2012 R2 / Windows Server 2012
1. Click Settings on Charms Bar.
To go to the step 4, you can directly choose Event Viewer by right-clicking on the lower left corner of
the screen.
[Settings] [Event Viewer]
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2. Click C ontrol P anel from Settings.
3. Click System and Security of Control Panel.
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4. Select the t ype of log in Windows Logs.
Application records events related to running applications.
Security records events related to security.
System records events that occur in Windows system components.
5. Click Save All Events As from Action menu.
6. Typ e the fil e name of the log file in F ile name .
7. Select the type of the log file you want to save in Save as type, and then click Save.
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4.1.2 Windows Server 2008 R2 / Windows Server 2008
1. Click Administrative Tool and then click Event Vie w er from Control Panel.
2. Select the t ype of log in Windows Logs.
Application records events related to running applications.
Security records events related to security.
System records events that occur in Windows system components.
3. Click Save All Event As from Action menu.
4. Typ e the file name of t he log file in F i le name.
5. Select the type of the log file you want to save in Save as type, and then click Save.
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4.2
Collecting Configuration Information
This secti on describes how to collect hardware information or configuration.
Tips
If a STOP error, system error, or stall occurs, restart the system and then follow the
procedu re below.
4.2.1 Windows Server 2012 R2 / Windows Server 2012
1. Click Search on Charms Bar.
You can also use Run feature by right-clicking on the lower left corner of the screen.
[Search] [Run]
2. Type msinfo32.exe in the text box, and then press <E nter> key.
[Search]
[Run]
3. System Information starts.
4. Click Export from File menu.
5. Type a file name to save in File Name, and then Click Save.
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4.2.2 Windows Server 2008 R2/ Windows Server 2008
1. Click Run from Start menu.
2. Type msinfo32.exe in Open, and then click OK.
3. System Information starts.
4. Click Export from Files menu.
5. Type a file name to save in Fi le Name, and then Click Save.
4.3
Collecting User-Mode Process Dump
The user-mod e process dump is the failu re informatio n related to appli cation er rors.
For details, see Chapter 1 (7.2 How to Create a User-Mode Process Dump File) in "Installation Guide
(Windows)".
4.4
Collecting Memory Dump
If a n er r or occurs, th e dump fil e will be saved to acquire necessary information. You can specify any path for
saving the diagnostic information. For details, see Chapter 1 (7.1 Specifying Memory Dump Settings (Debug
Information)) in "Installation Guide (Windows)".
Consult with your sales rep r esen t a t i ve b ef o r e d um pi ng t h e mem or y. D um pi n g th e m emo r y whi l e th e se r ve r is
in operating normally will affect the system op eration.
Important
Do not reset during dumping m emory or restartin g the server even if the
message of virtual memory shortage appears.
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5.
Troubleshooting
If this system does not operate as intended, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresp onds wit h a probl em you a re experi encin g, follow the
subsequent check and processing instructions.
If the system s till does not operate no r mally, w r ite down the messages displayed on the screen and then contact
you r sales representative .
5.1
Problem of Powering On
[?] Fail to power on the server
Is t he server properly supplied wit h power?
→ Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for the
server.
→ Use th e pow er co rd t hat co m es wit h th e ser ver . A ddit i onal ly, ch eck t he po wer co r d for br oke n sh i eld or
bent plugs.
→ Make sure the power breaker for the connected power outlet is on.
→ If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer t o the
manual that comes with the UPS for details.
Power supply to the server ma y be linked with UP S using th e BIOS Setu p utility.
Are STATUS LEDs bein g l ighted ?
→ Wait until both STATUS LEDs are unlit and press POWER Switch on the front of the server.
Is Standby Power Save set to Enabled in BIOS settings?
→ Press POWER Switch twice to st art up the server.
[?] The screen is not displayed
→ Wait until the NEC logo appears.
[?] The screen is sometimes changed to the black screen during POST process
Are the BIOS settings of option ROM scan for plural on-board LANs specified to Enabled?
→ Ignore the black screen and wait until POST ends.
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[?] POST does not complete
Is memory installed correctly?
→ Check if memory is installed correctly.
Is the memory size large?
→ Wait for a w hile. The memory check takes longer than usual when the installed mem ory size is large.
Did you perf or m any keyboard or mouse op eratio n immediately after you started t he server?
→ Restart the server and do not perform any keyboard or mouse operation until the BIOS s tart-up message
appears.
Are memory and PCI devices sup ported f or use with this se rver?
→ Operati on of the server wi th unauthorized devices is not supported.
Check if "Shutdown System" is enabled on ECO menu.
→ Confirm the ECO settings from remote machine. If remote environment is unava i lable , remove the option
devices from the server to reduce power consumption of overall system, and then restart th e server.
→ Check if the value specified for “Power Threshold (Pa)” is appropriate for normal startup. To operate the
server with “Shutdown System” being enabled, the value of “Power Threshold (Pa)” must be fully
considered.
5.2
Problem of Starting EXPRESSBUILDER
[?] Unable to start EXPRESSBUILDER DVD
Did you st ar t the ser ver and insert EXPRESSBUILDER DVD during POST?
→ Insert th e DVD to the server and restart the server to retry.
Are B I OS sett i ngs correct?
→ Check Boot of BIOS Setup Utility, and then change the boot order of CD/DVD drive to the first.
Is an error message displayed at text-based startup?
→ Take the following action according to the message displayed.
Error [Me ss age ID:Z30 01 ]:
Unab le to start EXPRESSBUILDER. Vi rtual Drive (VD) is incorrect.
Action: Check if the files for recovery are uploaded in the following site. If they are uploaded,
recover the files according to the given instructions.
http://www.nec.com/
Error [Me ss ag e ID :Z 3002]:
Failed to det ec t a DV D dr ive or a flash driv e.
Action: C heck if h ardware is properly conn ected.
Error [Me ss ag e ID :Z 3003]:
Failed to rea d a fi le .
Action: Check if DVD has stains or cracks.
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Is a message such as the following displayed?
→ Ch eck the error and take the appropriate action according to the table below.
Message Action
EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click OK to
restart the computer.
Run the corr ec t ver s i on of
EXPRESSBUILDER.
Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.
Contact your sales representative.
Failed to find a file.
EXPRESSBUILDER DVD has stains or
cracks or th e opt i cal disk drive is faulty.
Contact your sales representative.
Failed to open a file.
Failed to get the parameters of a file.
Failed to write a file.
Failed to copy a file.
An undefined error occurred.
Contact your sales representative.
[?] The following message appears after the Update command of EXPRESSBUILDER is run
You ne ed to format the disk in drive I: befo re you can use it.
Do you want to fo rm at it?
* "I:" is subject to change dep ending on your hardware en vironment.
→ Click Cancel to close the window. If you a ccidentally for m at it, you can recover by performing the
Update command again.
[?] Unable to start EXPRESSBUILDER from Internal Flash Memory
Did you press <F3> key during POST process?
→ Press <F3> key during displaying the following message at POST.
Press < F2 > S et up , <F3> Inte rnal Fla sh Memo ry, <F4> ROM Ut ilit y, <F12 > Ne twor k
[?] While running EXPRESSBUILDER, the server reboots after a certain time has elapsed
Is Boot Monitoring enabled?
→ Boot Monitoring option of BIOS SETUP must be disabled while running EXPRESSBUILDER.
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5.3
Problem of Installing OS
[?] Unable to create a partition when installing Windows Server 2012 R2 or Windows Server 2012
Is the following message displayed?
→ Delete the pa rtition created, and then create a new partition again.
Is the following message displayed?
→ Stop installation, delete the partition created for installing the OS, create a new partition again, and then
restart the installation.
[?] Unable to install OS
Is the hard disk drive properly installed?
→ Make sure that the hard disk drive is installed securely and that cables are properly connected.
Is the disk format correct?
→ Fo llow th e table below to create a partition depending on the boot mode .
Boot mod e
Disk format
UEFI Mode
GPT (GUID partition table)
Legacy Mode
MBR (master boot record)
For example, the following message appears if an MB R disk is specified as the system drive of Windows
on UEFI boot mode.
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→ To change t he disk format, clear the partition configuration and create a new parti t ion. All of the data on
the hard disk drive will del ete. Back up necessary data before clearing the partition configuration.
Did you configure the RAID controller?
→ Fo r a RAID system, use EXPRESSBUIL DER or RAID Confi gur a tion Utility (Off-line Utility or LSI
Sof tware RAID Configuration Utility) to properly configure th e RA ID controller before installing OS.
Did you create a logical dri ve?
→ For a RAID s ystem, create a l ogical drive using EXPRESSBUILDER or RAI D Configuration Utility
(Off-line Utility or LSI Software RAID Configuration Utility) to install OS.
[?] Unable to install Windows
Did you check the precautions for installation?
→ For installing OS, see "Installation Guide (Windows)".
[?] A product key is not requested
Did you use the backup DVD-ROM?
→ You do not need to type the product key when installing Windows with the backup DVD-ROM.
[?] The following devices are indicated as faulty dev ices in a Windows Server 2012 R2 / Windows Server 2012
Server Core installation environment
• SM Bus Controller
• Base System Device
• System Int errupt Control ler
• Performance Counters
• PCI Device
→ Th ere is no operational problem.
[?] The keyboard or mouse does not work
→ When the keyboard or mouse is connected to the USB 3.0 po r t, t his er r or occu r s. C onn ect them to th e
USB 2 .0 port. See Chapter 1 (4. Names and Functions of Par ts in User’s Guide.
[?] The following message appears when installing OS, and cannot proceed
→ The USB optical disk drive is connected to USB 3.0 por t. Connect an optical disk drive to USB 2.0 port.
See Chapter 1 (4. Names and Functions of Parts) in User’s Guide.
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[?] Unable to access the partition which was previously created after reinstalling w hile several disks are
connected
→ Fo r details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2497048/ja (Japanese only)
[?] When Windows Server 2008 R2 is installed while several disks are connected, the system partition and
the boot partition (100 MB) are created in another disk
→ Fo r details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2530901/ja (Japanese only)
[?] When Starter Pack is installed on Windows Server 2008 R2, the following message appears for a moment
upon shutdown
→ No problems for system operation.
For detail s, refer to the Microsoft w ebsite b elow:
http://support.microsoft.com/kb/975777/en-us
[?] Windows has been installed as "Workgroup" although the installation option was "Join the domain"
Is the LAN cable properly connected?
→ If the LAN cable is not connected, Windows is installed in wor kgrou p settin g, not in d omain se t ting. A f ter
the OS is started, join the domain by using Cont r ol Panel.
[?] The following features are installed when installin g IIS in Windows Server 2008 R2/Windows Server 2008
using EXPRESSBUILDER
Windows Process Activation Service
− Process Model
− Configuration APIs
Rem ote Server Administration Tool
− Role Administration Tools
− Web Server (IIS) Tools
→ The features listed above are activated because they are required for the installation of IIS basic
features.
[?] The Telnet Service is not installed
→ Ad j us t t he co m p ut er n ame to 1 4 characters or less (*), and then install the Telnet Service according to
the following procedure:
(1) Click Run on Start menu.
(2) Enter tlntsvr/service in Open, and then click OK.
(3) Click Start menu, poi nt t o Control Panel, click Administrative Tools, and then cli ck Services to
confirm whether the Telnet Service i s registered.
* You can specify the computer name at 15 characters or more after installing the telnet service .
1 progra m st ill needs to close:
(Waiting for) Task Host Window
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[?] Unable to run "Create a parameter file for Windows OS"
→ "Create a parameter file for Windows OS" must be run using Microsoft HTML Application Host. If it
does not start, associate the file type with Microsoft HTML Application Host by using the following steps.
(1) Click Run on Start menu.
(2) Enter %windir%\system32\mshta.exe/register.
[?] An error message appears after the graphics acce lerator is installed
Is the Serve r Core installation of Windows Server 2012 R2?
→ An application error is recorded in event log a fter rest arti ng. I gnor e thi s eve nt log because it does not
affect system operation.
[?] Unable to start from OS Installation Disc of Windows Server 2008 R2 or Windows Server 2008
Is X2APIC feature of the processo r disabled?
→ Disable X2APIC fea ture of the proce ssor by using BIO S Setup Utility.
Advanced → Proce ssor Configur ation → X2APIC → Disabled
[?] The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server
2008 R2 or Windows Server 2008:
Is X2APIC feature of the processo r disabled?
→ Disable X2APIC fea ture of the proce ssor by using BIO S Setup Utility.
Advanced → Proce ssor Configur ation → X2APIC → Disabled
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5.4
Problem of Starting OS
[?] Unable to start OS
Have the sett ings of t he RAID co ntroll er changed?
→ Specify the correct settings with RAID Configuration Utility (Off-line Utility or LSI Software RAID
Configur atio n Utili t y) .
Is the RAID controller found by POST?
→ Be sure to connect t he RAID co ntroll er correctly an d retry.
Is the RAID controller installed firmly straight into the PCI slot?
→ Install the RAID controller properly.
Is the RAID controller mounted on the PCI slot for which the mounting is restricted?
→ Check the mounting restrictions of the server and then mount the RAID controller on the correct slot.
Are the hard disk drives properly installed?
→ Install the hard disk drives properly.
Is the SAS cable connected to the hard disk drive correctly?
→ Connect the SAS cable properly.
Is the EXPRESSBUILDER DVD inserted?
→ Remove the EXPRESSBUILDER DVD and restart.
Is a cartridge inserted into N8151-86 with built-in RDX (USB)?
→ Either remove the cartridge or change the boot order in BIOS Setup.
Is a disk array unit connected to the PCI card?
→ Change the boot order from BBS Priorities of t he BIOS Setup Utility.
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[?] The following message appears when logging in the system on Windows Server 2008 R2 or Windows
Server 2008
Have you finished license authentication for Windows product?
→ The above message will appear if you use Windows Server 2008 R2 or Windows Server 2008 with the
unauthenticated license.
Choose Get genuine now and proceed license authentication.
The above message is an example of request for license authentication. The message displayed on
screen is subject to change depending on the license.
5.5
Problem of Windows STOP Error
[?] Cannot turn the power OFF at the blue screen (STOP error screen)
→ Perform the force d shutdo w n (continue to press the power switch at least four seconds) to turn off the
server.
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5.6
Problem of Operating a RAID System
[?] Unable to rebuild the RAID array
Is the capaci ty of the hard disk drive to be rebuilt correct?
→ Use a hard disk drive with the same capacity as that of the faulty hard disk drive.
Is the logical drive RAID0?
→ RAID0 cannot be rebuilt because it has no redundancy. Replace the failed hard disk drive, reconfigure
the RAID array, and recover the drive using backup data.
[?] Unable to automatically rebuil d the RAID array
Did you wait for suffici ent time until the hard disk drive was replace d?
→ Follow the steps below to use the auto-rebuilding feature.
(1) Remove a failure HDD.
(2) Wait for at least 90 seconds.
(3) Install a new HDD.
Is configuration correct?
→ Run LSI Software RAID Configuration Utility and confirm settings for Auto Rebuild.
TOP menu → Objects → Adapter → Auto Rebuild
[?] The hard disk drive failed
→ Contact your sales representative.
[?] Unable to perform Consistency Check
Is the logical drive Critical or Degraded?
→ Rep lace the failed hard disk drive with new one, and then perform Rebuild.
Is the logical drive RAID0?
→ RAID0 has no data redundancy and Consistency Check is dis abled in the RAID0 array.
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[?] Cannot set Write-Back for Cache Mode
→ On Virtual Disks – Properties – Policies screen of Web BIO S, Default Write shows set value of cache
mod e of R AI D cont r ol l er , a n d Current Write shows the current write policy. Accordingly, if battery is not
connected, failed, or insuf ficient ly charge d, indication of Current Write changes to Write Through even
if you specify Write Back with BBU for Default Write.
Indication of
Reason for Diff in Write
Action
BBU not installed Displayed when battery is disconnected.
(1) Check if battery control cable (cable used to connect RAID controller with
battery) is properly connected.
→ Connect cable properly.
(2) Is it displayed immediately after the battery was connected?
→ The battery may not be found if it is insufficiently charged. If the battery
is not found even after 24 h ours have elapsed, restart the server.
BBU is failed Displayed when battery is failed.
Contact your sales representative.
BBU is discharged Display ed wh en battery voltag e is low.
Check the cache mode (current val u e) ab ou t 12 hours later.
BBU in re-learn cycle Displayed when battery is being refreshed.
Check c ach e m od e (cur r ent value) about 12 hour s l ater.
Reconstruction Displayed when battery is being reconstructed.
Check c ach e m od e (cur r ent value) after reconstruction completes.
If the battery is not found in spite of actions taken, the battery may be faulty.
Consult with your sales representative.
[?] Additional battery is not found or the following message appears in POST
The battery hardware is missing or malfunctioning,
or the battery is unplugged, or the battery could be
fully discharged. If you continue to boot the system,
the battery-backed cache will not function.
If battery is connected and has been allowed to charge
for 30 minutes and this message continues to appear,
then contact technical support for assistance.
Press ‘D’ to disable this warning (if your controller
does not have a battery.
Are the cable between the battery pack and battery board and the control cable between the battery board
and bat tery connector connect ed correctly?
→ Co nnect the cables correct ly.
Is t his message displayed after the b attery is connected?
→ If the batt ery charging status is low, the battery is not found. If th e batter y is not found although 24 hours
has passed, restart the system once. If the battery is not found although the abo ve act ion has been taken,
the additional battery may be faulty. Contact your sales representative .
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[?] Event ID510: The following event to prompt battery refresh is logged if additionally battery for RAID
Controller has not been refreshed for about 1 year from beginning of use. (W, X: Number of RAID
Controller)
Even t source : raidsrv
Even t ID : 510
Type : Warning
Description : [CTRL: W (ID=X)]
Batt ery needs to be refreshed.
→ Additional battery for RAID controll er is not r efr eshed aut om aticall y exc ep t f or th e f i r st ti me. Howeve r , it
is r eco m m end ed to p er f orm ba tt ery refr esh o nce a yea r as gu i d el in e f or s t able opera tion of bat t er y. U se
Universal RAID Utilit y to perfo rm b atter y ref resh manually. See Universal RAID Utility User's Guide in
EXPRESSBUILDER for more information.
[?] DISK LED flashes
Does DISK LED flash fr equently even whi le the hard disk drive is not accessed?
→ Ignore the flashing. W hen Patrol Read is running, the DISK LED fl ashes even if the hard disk drive is not
being accessed. If a SATA hard disk drive is used, the DISK LED stays on.
[?] When N8190-157A/158A/159/160 is used, the names of the Fibre Channel controllers appear with different
nam es on Device Manager
→ To display correct control ler name, run t he follow ing comman d in the EXPRESSBUI LDER DVD an d
restart the server.
Windows Server 2012 R2:
\010\win\winnt\ws2012r2\elxfc\friendlyname.exe
Windows Server 2012:
\010\win\winnt\ws2012\elxfc\friendlyname.exe
Windows Server 2008 R2:
\010\win\winnt\ws2008r2\elxfc\friendlyname.exe
Windows Server 2008:
\010\win\winnt\ws2008\elxstor\friendlyname.exe
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5.7
Problem of Using Internal Devices and Other Hardware
[?] Unable to access the internal or external devices
Are cables properly connected?
→ Make sure that the interface cables and power cord are properly connected. Also make sure that the
cab les are connect ed in the co rrect or der.
Is the power-on or der corr ect?
→ W hen the server has any external devices connected, power on the external devices first, then the
server.
Did you install dri vers for connect ed optional devices?
→ Some optional devices req uire specific device dr ivers. Refer to th e manual t hat comes with th e device t o
install its dri ver.
Is option board sett ing correct?
→ Refer to the manual that comes with the board for details to specify I/O port address, and other settings
correctly.
[?] The keyboard or mouse does not work
Is t he cable p r operly connect ed?
→ Make sure that the cable is connected to the connector on the front or rear of the server.
Is BIOS configuration correct?
→ Ch eck the BI OS settings with BIOS Setup Utility.
Are the serve r drivers inst alled?
→ Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are i nstal le d.
[?] Unable to access the hard disk drive
Is the hard disk drive supported by the server?
→ Operation of any device that is not authorized by NEC is not supported.
Is the hard disk drive properly installed?
→ Ch eck the hard disk drive installation status and the cab le connections.
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5.8
Problem of OS Operation
[?] Windows operation is unstable
Have you installed Starter Pack?
→ See "Installation Guide (Windows)" to install Starter Pack.
If you resto re the Windows fr om a backu p tool, Starter Pack is need ed to install again.
[?] The system time lags
→ In Windows Server 2008, if you do not u se th e ser ver t hat adj ust s ti m e such as Netw ork T im e Pro toco l
(NTP) Server, t he system t i me differs from actual time.
In t his case, use NTP server or disable Windows Ti me Service.
[?] Unable to connect to a network
Is the cable connected properly?
→ Secu rel y con nect the pr oper ca bl e to t he net work p ort on t he r ear of th e server . Addi tion ally, make sure
that the cable conforms to the network interface standards.
Are B I OS sett i ngs correct?
→ Check the BIOS settings with BIOS Setup Utility.
Have you completed protocol and services settings?
→ Confirm tha t the net wor k dri ver for the ser ver has been i nsta ll ed and various settings, such as TCP/IP
protocol, have been properly specified.
Are transfer rate se tting s correct ?
→ Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs.
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5.9
Problem of Starting EXPRESSBUILDER on Windows
[?] Cannot read instruction manuals
Do you have Adobe Reader installed correctly in your computer?
→ To read PDF files, i nstall Adobe Read er in your computer.
Is you r browser I nternet Explorer?
→Internet Explorer sometimes displays Information Bar to enforce security. Click Information Bar to read the
manuals.
[?] The menu does not appear
Is <Shift> key pressed?
→ Setting t he DVD/CD with pressing <Shift> key cancels the autorun feature.
Is the OS in the proper state?
→ The menu does not appear depending on the system registry setting or the timing to insert the DVD/CD.
Select Computer from Explorer and double-click the ico n of the set DVD drive.
[?] Some menu items are grayed out
Is your system environment correct?
→ Som e software requires administrator privilege or needs to be operated on the server. Run on the
appropriate environment.
[?] Unable to create the repository
Are there free four dr ive letters?
→ Free at least four drive letters exce pt A and B when crea t ing the r epository. If the drive letters from C to
W are already assigned, drive letters cannot be assigned to four temporary drives and the repository
cannot be created.
[?] Unable to launch EXPRESSBUILDER on Windows
Did you uninstall EXPRESSBUILDER?
→ EXPRESSBUILDER is usually instal led at the Starter Pack installation.
If you uninstall EXPRESSBUILDER after the Starter Pack installation, EXPRESSBUILDER cannot be
launched on Windows. In that case, install Starter Pack again or run the following installer in
EXPRESSBUILDER DVD.
\010\ar_menu\setup.exe
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5.10
Problem of Bundled Software
[?] The installer is displayed by a wrong language or resulted in an error
Is your system environment correct?
→ Confirm the settings of Regional and Language Options. Set the language settings of each tab to
English (US).
[?] The problem of NEC ESMPRO ServerAgen tService (for Windows)
→ For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO
ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER.
[?] The problem of NEC ESMPRO Manager
→ For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide in
EXPRESSBUILDER or its help.
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5.11
Problem of Optical Disk Drive
[?] Unable to access or play CD, DVD and other optical disks
Is the disk properly set in the optical disk drive tray?
→ Th ere is a holder in the tray t o secure the disk. Make sure that the disk is securely placed in the h older.
[?] Unable to access or play DVD/CD-ROMs
Is the DVD/CD-ROM supported by the server?
→ For a CD with copy guard which does not conform to the CD standard, the playback of such a disk with
the optical disk drive is not supported.
→ The DVD/CD-ROM for Macintosh is not supported.
[?] Unable to eject a disk using the eject button
→ Eject the disk in the follo wing steps.
1. Press the power switch to turn off the server (POWER/SLEEP LED is off).
2. Use a 100 mm long metal pin that
is 1.2 mm in diameter (or uncoil a
thick paper clip) and insert it into
Eject Hole at the front of the tray.
Keep pressing slowly until the tray
comes out.
Important
• Do not use toothpicks, plastic, and other fragile pins.
• If you still cannot eject the disk, contact y our sa le s representative.
3. Pull the tray out with your hands.
4. Remove the disk.
5. Push the tray back to its original position.
5.12
Problem of Powering Off
[?] The power is not turned off
Is the suppression feature of the power switch enabled?
→ Restart the server once and start BIOS Setup Utility. Di sable th e setti ng of Power Switch Inhibit.
The m enu to be co nfirmed: Server
→ Power Switch Inhibit
Eject Hole
6. Windows System Recovery
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6.
Windows System Recovery
Recover the Windows system by us ing the following instructions if the system does not work normally.
Note • Inst all each driver and St arter Pack after recovering Windows.
See "I nstallation Guide (Windows)" to install Starter Pack and drivers.
• If hard disk drives cannot be found by Windows, you cannot recover
Windows.
6.1
Recovery of Windows Server 2012 R2 and Windows Server 2012
If Windows does not star t normally, you can recover it by using the feature of the Windows installation disc. To
run this feature, start the installation disc, and then choose Repair your computer in Windows Setup wizard.
We recommend t hat this option is performed by the system administrator.
To install the OEM drivers, copy the files under the following folder in EXPRESSBUILDER to removable
media.
For the onboard RAID controller (LSI Embedded MegaRAID):
• Windows Server 2012 R2 : \010\win\winnt\oemfd\ws2012r2\megasr1
• Windows Server 2012 : \010\win\winnt\oemfd\ws2012\megasr1
6.2
Recovery of Windows Server 2008 R2 and Windows Server 2008
If Windows does not start normally, you can recove r it by using the system recovery option.
We recommend t hat this option is performed by the system administrator. For details, refer to Windows Help.
To install the OEM drivers, copy the files under the following folder in EXPRESSBUILDER to removable
media.
For N8103-176/177/178 RAID Controller:
• Windows Server 2008 R2 : \010\win\winnt\oemfd\ws2008r2\megasas2
• Windows Server 2008 32-bit Edition : \010\win\winnt\oemfd\ws2008\megasas2
For the onboard RAID controller (LSI Embedded MegaRAID):
• Windows Server 2008 R2 : \010\win\winnt\oemfd\ws2008r2\megasr1
• Windows Server 2008 32-bit Edition : \010\win\winnt\oemfd\ws2008\megasr1
7. Resetting and Clearing the Server
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7.
Resetting and Clearing the Server
See this section if the server does not work or if you want to set the BIOS settings back to the factory settings.
7.1
Software Reset
If the server halts before starting the OS, press <Ctrl> + <Alt> + <Delete> keys. Resetting the server clears the
data in memory and restart s t he server.
Note
Make sure that no processing is in progress when resetting the server.
7.2
BMC Reset
Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 (BMC).
Do not press this switch usually.
To reset the BMC, press BMC RESET Switch at least five seconds. The remote management feature is
disabled for about three minutes after the BMC is r eset . While the BMC i s being initialized, STATUS LED 1
and 2 light green and amber simultaneously.
Note
Do not shut down, restart the server, or perform any switch operation after pressing
BMC RESET Switch for at least three minutes.
Tips
BMC RESET Switch only resets the BMC and does not restart the server.
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R120f-2E
T120f
BMC RESET Switch
BMC RESET Switch
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7.3
Forced Shutdown
Use this feature when an OS command does not shut down the server, POWER Swit ch d o es not tu r n of f t h e
server, or software reset does not work.
Continue to hold POWER Switch of the se rver for at least four seconds. The power is forcibly turned off.
To turn on the power back a gain, wai t at least 30 seconds after turning off the power.
Note
If the rem ot e power -on feature is used, c ycl e the p ower onc e to load t he OS after
the power has been forcibly turned off, and then turn off the power again by
shutting down the OS.
R120f-2E
T120f
POWER Switch
(Keep pressing for at least four seconds)
POWER Switch
(Keep pressing for at least four seconds)
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7.4
Clearing BIOS Settings (CMOS Memory)
To set the BIOS settings back to the fa ctory set tings (clearing CMOS memory), use t he jumper switch.
You can also clear th e password of BIOS Setup Utility (SETUP) by using the jumper switch.
Tips
Use BIOS Setup Utility (SETUP) usually to return the settings
to the factory
settings.
To clear t he passw ord or t he CMOS memory, use the co rresp ondin g jump er swit ch illu str ated in th e fi gure
below.
Important
Do not chang e any ot her jumper switch. Any ch ang e will cause the server to
fail or malfunctio n.
Clear CMOS Jumper
Clear Password Jumper
Clear
Clear
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The following instructions show how to clear the CMOS memory and the password.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions m ay cause death or serious injury. For details, see
Safety Pr e cau t io n s an d Re gulatory Notic e s.
• Do not disassemble, repair, or alter the server.
• Do not remove lithium, NiMH, or Li-ion batteries.
• Disconnect the power plug before installing or removing the server.
CAUTION
Be sure to observe the following precautions to use the server safely. Failure to
observe the pr ecautions may cau se burns, injury, and property damage. For
details, see Safety Precautions and Regulatory Notices.
• Make sure to complete installation.
• Do not get your fingers caught.
•
Avoid installi ng und er extr e me te mper atur e con diti ons.
Important
Take anti-static measures before operating the server. For details, see Safety
Precaution s and Re gul ator y Not ic es .
• Clearing CMOS memory
1. Turn off the server, and disconnect the A C power cord from outlet.
See Getting Started or Chapter 2 (1. Installing Internal Optional Devices) in User’s Gui de to remove Top
Cover or Side Cover.
2. Confirm the position of Clear CMOS Jumper.
3. Change the jumper switch from Protect to Clear.
4. Wait at least five seconds and then return the jumper switch to Protect.
5. Reassemble the server.
6. Plug in the power cor d and turn o n the server.
7. POST halts with the following error message.
ERROR
8006: System conf iguratio n da ta cleared by Jumper.
Press<F1> to resume, <F2> to Setup
8. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu.
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• Clearing a password
1. Turn off the server, and disconnect t he AC power cord from outlet .
See G etting Started or Chapter 2 (1. Installing Internal Optional Devices) in User’s Guide t o r em ove
Top Cover or Side Cover.
2. Confirm the position of Clear Password Jumper.
3. Change the jumper switch from Protect to Clear.
4. Reassemble the server and press POWER Switch to turn on the server.
5. POST halts with the following error message.
ERROR
8007: Password Cleared By Jumper.
Press<F1> to resume, <F2> to Setup
6. Turn off the server and return the jumper switch to Protect by following steps 1 and 2.
7. Reassemble the server.
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8.
System Diagnostics
System Diagnostics runs several tests on the server.
8.1
Tests
The following items are tested in System Diagnostics
• Memory
• CPU cache memory
• Hard disk drive
Important
To avoid affecting the network, Fibre Channel, NEC Storage and other
external storage, be sure to disconnect the LAN cable and the external
storage before running System Diagnostics.
Tips
No data is written to the disk on checking hard disk drives.
8.2
Usage of System Diagno stics
After turn ing off the server or rest arting the serve r , run System Diagnostic s as follows.
1. Run EXPRESSBUILDER and choose Tool menu from Boot Select ion Menu.
See Chapter 2 (6. Details of EXPRESSBUILDER) for details.
Note Choose English if Language Selection Menu appears.
Press <Y> key if "Hit key to continue. [y|Y]" appears in Redirection Mode.
2. From Tool menu, choose Test and diagnostics.
3. From Test and diagnostics, choose End-User Mode (Basic) to run System Diagnostics. This process
takes about three minutes.
Wh en the diagnosti cs is completed, t he screen changes as shown on the next page.
See eupro_ug_en.pdf in the \isolinux\diag folder of EXPRESSBUILDER for the End-User
Mode (Professional) feature.
Supervisor-Mode is intended for maintenance personnel.
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Diagnostics tool title
Shows the name and version of the diagnostic tool.
Test window title
Shows the progress of the diagnostics. “Test E nd” is displayed when the diagnostics completes.
Test results
Shows the start, end, and elapsed time and completion status of the diagnostics.
Guideline
Shows the details of the keys to operate window.
Test summary window
Shows the results of each test. Move the cursor and press <Enter> key on the cursor line to display the
details of the test.
If an err or is detect ed by System Diagno stics, the rel evant test resu lt i n the Test summary window is
highlighted in red, and “Abnor mal End” is displ ayed in the result on the rig ht side.
Move t he cu rso r to t he test tha t detect ed th e err or, an d pr ess <Enter > key. Take notes about the err or
message that has been shown to the Detail Information screen and contact your sales representative.
Test window title
Test results
Test summary window
Guideline
Diagnostics tool title
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4. Follow the guideline shown at the bottom of the screen, and press <Esc> key.
Enduser Menu below is displayed.
<Test Result>
Shows the diagnostics completion screen of the above diagnostics.
<Device List>
Shows a list of connected devices.
<Log Info>
Shows the log information of the diagnostics.
To save it, connect FAT formatted removable media, and then choose Save(F).
<Option>
Optional features can be used from this menu.
<Reboot>
Reboots the server.
5. Choose Reboot in Enduser Menu.
The se rver restart s . R emove EXPRESSBUILDER D VD from the drive.
System Diagnostics is now co mpleted .
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9.
Offline Tools
Offline tools are used for maintenance, failure analysis, and the settings of the server.
9.1
Starting Offline Tools
Start up the offline tools at the following steps.
1. Turn on a display, and other peripheral devices, and then turn on the server.
2. Press <F4> key while the message below is displayed.
Press <F2 > SETUP, <F3> Internal flash memory, <F4> ROM Utilit y, <F12> Netw ork.
3. Keyboard Selection Menu appears after POST completion.
The following menu appears after choosing a keyboard type.
4. Choose a feature from the menu.
See Chapter 1 (9.2 Features of Offline Tools) for m ore info r mation.
Off-line TOOL MENU
Maintenance Utility
Server Configuration Utility
Exit
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9.2
Features of Offline Tools
Offline Tools offer the followin g features.
Note
Disable RDX by setting RDX to hibernate mode before starting the offline tools.
• Off-line Maintenance Utility
Off-line Maintenance Utility is started when Maintenance Utility is selected. Off-line Maintenan ce Utility is
used for preventive maintenance and failure analysis for this product. If you are unable to start NEC
ESMPRO due to a failure, Off-l ine Main tenance U tility can be used to check the cause of the fa i lure.
Note
Off-line Maintenance Utility is intended for maintenance personnel. Consult w it h you r sales
represen tative if a troubl e th at requires Off-line Maintenance Utility occurs.
After starting up Off-line Maintenance Utili ty, the following feat ures are availa ble to ru n.
− IPMI Information Viewer
Displays System Event Log (SEL), Sensor Data R ecord (SDR), a nd Fiel d Replaceable Unit (FRU) in
Intelligent Platform Management Interface (IPMI) and also back up such logs.
Using this f eature, system errors a nd events can be investigated to lo cate the parts to be replaced.
You can also clear the SEL area, and specify the operation when the SEL area becomes full.
− System Inform at ion Viewer
Displays information on processor (CPU), BIOS.
Also saves the information to a text file.
− System Information Management
Sets the informati on specif ic to your server (Product infor mation, Chassis information)
• Server Configuration Utility
− Use this ut ility to configure the alert n otifica tion feature by EXPRESSSCOPE Engine 3 and use the
remote management feature by "P C for management".
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9.3
Console-less feature
Off-line Tools can be rem otely co ntrolled from "PC for Management" without a keyboard or other consoles.
9.3.1
How to remotely control
Control from a LAN connected PC for Management using the remote KVM of EXPRESSSCOPE Engine 3.
For details of the remo te KVM, see EXPRESSSCOPE Engine 3 User’s Guide in EXPRESSBUILDER.
Note
• Conn ect th e LA N c abl e to the connector on management LAN port.
If Shared BMC LAN f eature is us ed, c onnect the LAN c able to t he c orrespon ding LAN
connector.
• To use the remote KVM, Remote Management Extension License (N8115-04) is
mandatory.
You can also control Off-line Tools remotely by using BIOS Console Redi rection.
Tips
In consol e redir ection conn ection, if the corrup ted text is disp layed on termi nal screen,
change f ont t yp e (c h aracter code) appr opriate to your en vironment.
9.3.2
Preparation
Set the remote management feature of EXP RESSSCO PE Engine 3 i n advance to ch eck hard ware err or
information during console-less operation.
For set ti ngs inf orm ati o n, se e EXPRESSSCOPE Engine 3 User's Gu ide or NEC ESMPRO Manager online
help.
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NEC Express5800 Series
Express5800/R120f-2E, T120f
Useful Features
This chapter describes convenient features for using the server. Refer to t his chapter according to your purpose
and need.
1. Syst em BIOS
Describes how to configure the BIOS and its parameters.
2. Server Configuration
Describes Server Configuration.
3. Flash FDD
Describes t he Flash FDD.
4. Powe r Control Features
Describes t he power control featur e.
5. RAID Sys tem Conf iguration
Describes the RAID configuration utility installed in the serve r.
6. Details of EXPRESSBUILDER
Describes the EXPRESSBUILDER attached to the server.
7. EXPRESSSCOPE Engine 3
Describes EXPRESSSCOPE Engine 3.
8. NEC ESMPRO
Describes NEC ESMPRO used to manage and monitor the server.
9. NEC Product Info Collection Utility
Describes the NEC Product Info Collection Utility.
10. Universal RAID Utilit y
Describes U niversa l RAID Utility, an appli cation t o manage o r monitor the RAID Controller.
11. Express Report Service / Express Report Service (HTTPS)
Describes about Express Report Service / Express Report Service (HTTPS).
12. Express Report Service (MG)
Describes about Express Report Service (MG).
2
2
1. System BIOS
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1.
System BIOS
You can check and change the parameters using the BIOS Setup utilit y (S ETUP).
1.1
Starting SETUP
Turn on the server and proceed with POST.
Wait until the follow ing message appears at the bottom left of the screen.
Press <F2> SETUP, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network
(* a different message may appear depending on the environment)
If you press <F2>, SE TUP will start after POST, and the Main menu appears.
(You can also start SETUP by pressing <F2> key while expanding option ROM.)
1.2
Parameter Descriptions
The SETUP utility has the following six major menus.
• Main menu
• Advanced menu
• Security menu
• Server menu
• Boot menu
• Save & Exit menu
These menus have submenus for relevant items. Selecting submenus allows you to configure further detailed
parameters.
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1.2.1
Main
If you start up the SETUP uti lity, the Main menu i s displ ayed first.
For detail s about the options, see the table below.
Option Parameter Description
BIOS Information
− −
BIOS Version (Display on ly)
Shows th e BIO S vers i on.
Buil d Date
(Display on ly) Shows th e BIOS build date.
Access Level (Dis pl ay only)
Shows th e current access level (Administrator or User).
If no password is set, Administrator is shown.
UEFI Spec Version
(Display on ly)
Shows the UEFI Spec version that BIOS supports.
Memory Information
−
−
Total Memory
(Display on ly) Shows the total capacity of installed memory.
System Language [English]
Français
Español
Deutsch
Italiano
Select a display language for SETUP. If you run SETUP
with BIOS Redirection Port enabled (other than
Disabled), English is automatically selected. At that time,
you cannot change setting of S y ste m Language.
If BIOS Redirection Port is set to Disabled, the language
set in this option is used at the next startup of SETUP, and
you can change the language setting.
System Date
WWW MM/DD/YYYY
Set the system date.
System Time
HH:MM:SS Set the system time
[ ]: Factory setting
Tips Be sure to c onfirm that t he date and t ime in the BIO S paramet ers are corr ectly
configured.
Check the system clock monthly. Additionally, if you implement the server in a
system that requ ir es highly acc urate time, use of a t im e server ( an N T P server) is
recommended.
If the s ystem ti me bec omes c onsid erably sl ow or f ast ov er time even thou gh yo u
regularly adjust it, contact the dealer where you purchased the server or the
maintenance service company for maintenance.
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1.2.2
Advanced
If you move the cursor to Advanced, the Advanced men u appears.
For the menus that show a “ ” to their left, select a menu and press the <Enter> key t o display i ts submenu.
Wh en [UEFI] i s selected for Boo t Mode
When [Legacy] is selected for Boot Mode
Note
The N etwork St ack Configuration submen u and UEFI Driver Configur ation submenu
cannot be selected if Legacy is specified for Boot Mode. They c an b e s elected only wh en
UEFI is selected for Boot Mode.
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(1) Processor Configuration submenu
From the Advanced menu, select Proc essor Confi gurat ion and then press the <Enter> ke y to di spl ay t he
menu screen shown below. For the menu that has on the left, move th e cursor to it and then press the
<Enter> key to show its submenus.
For detail s about the options, see the table below.
Option Parameter Description
Processor Infor m atio n
− −
Processor Power Management
− −
DCU IP Pref etcher
Disabled
[Enabled]
Enable or disable DCU (Data Cache Unit) IP
Prefetcher of processor.
DCU St reamer Pref et c her
Disabled
[Enabled]
Enable or disable DCU Streamer Prefetcher o f
processor.
Hardwar e Pr efetcher Disabled
[Enabled]
Enable or disable Hardware Prefetcher.
Adjace nt C ac he L in e Pr ef e ch Disabled
[Enabled]
Set the opt im al access from memor y to cache to
either Enabled or Disabled.
Execute Disable Bit Disabled
[Enabled]
Enable or disable Execute Disable Bit feature. This
option is displayed only when the installed processor
supports this feature.
VT-x Disabled
[Enabled]
Enable or disable Intel(R) Virtualization Technology
(feature to virtualize processor).
Active Processor Cores 1-[X]
Specify the number of active cores in each
processor package. The number of cores that can
be specified depends on the processor installed. X
denotes the maximum number of cores.
Hyper-Threading Disabled
[Enabled]
Enable or disable the feature to execute two threads
with only on e c or e. This option is displayed only
when the installed processor supports this feature.
PPIN Support [Disabled]
Enabled
Enable or disable Protected Processor Inventory
Number (PPIN). This option is displayed only when
the installed proce ssor supports this feature.
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Option Parameter Description
X2APIC Disabled
[Enabled]
Enable or disable X2APIC feature.
This item is selectable when Enabled is selected for
VT-x and VT-d.
• The X2AP IC feature must be enabled when
using an OS shown below:
– Windows Server 2012
– Windows Server 2012 R2
• The X2APIC feature must be disabled when
using an OS shown below:
– Windows Server 2008
– Windows Server 2008 R2
See Chapt er 1 Ins ta l l in g Windows in Installation
Guide, and determine whether this feature is
enabl ed or disabled accord in g t o d esc rip t i on in
"Before Starting Setup" appropriate to your OS.
[ ]: Factory setting
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(a) Processor Information submenu
For detail s about the options, see the table below.
Option Parameter Description
Processor 1 CPUID
(Display on ly)
Shows th e ID of Processor 1.
Processor Type
(Display on ly) Shows the type of Processor 1.
Proces sor Spe ed
(Display on ly) Shows the clock spee d of P rocessor 1.
Active Cores
(Display on ly) Shows th e n umbe r of active cores in Processor 1.
Max Cores
(Display on ly) Shows th e maximum number of cores in Processor 1.
L2 Cache RAM
(Display on ly)
Shows th e secondary cache size of Processor 1.
L3 Cache RAM
(Display on ly)
Shows th e tertiary cache size of Proce ssor 1 .
Microcode Revision
(Display on ly)
Shows th e revision of the micr oc ode applied to
Pr ocessor 1.
EMT64
(Display on ly)
"Supported" i s shown when the processor 1 supports
Intel 64 arch itecture.
Hyper-Threading
(Display on ly)
"Supported" i s shown when the processor 1 supports
Hyper-Threading Technology.
Processor 2 CPUID
(Display on ly)
Shows th e ID or Processor 2.
"Not Installed" indicates that no processor is installed
in processor socket 2.
Processor Type
(Display on ly)
Shows the type of Pr ocessor 2.
Proces sor Spe ed
(Display on ly)
Shows the clo ck speed of Pr ocessor 2.
Active Cores
(Display on ly)
Shows th e n umbe r of act ive c o res in Process o r 2.
Max Cores
(Display on ly)
Shows th e maximum number of cores in Processor 2.
L2 Cache RAM
(Display on ly)
Shows th e secondary cache size of Processor 2.
L3 Cache RAM
(Display on ly)
Shows th e tertiary cache size of Processor 2.
Microcode Revision
(Display on ly)
Shows th e revision of the micr oc ode applied to
Pr ocessor 2.
EMT64
(Display on ly)
"Supported" i s shown when processor 2 supports Intel
64 archit ect ure.
Hyper-Threading
(Display on ly)
"Supported" i s shown when processor 2 supports
Hyper-Threading Technology.
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(b) Processor Power Manage ment submenu
For details ab out the options, see the table below.
Option Parameter Description
Power Management Policy
Performance Preferred
[Energy Preferred]
Custom
Specify the Power Management Policy.
Menu items below are selectable when
"Custom" is specified.
Processor C3 Report [Disabled]
Enabled
Enable or disable the feature to report
Processor C3 State to OS.
Processor C6 Report
Disabled
[Enabled]
Enable or disable the fea tur e to report
Processor C6 State to OS.
Package C State Limit
C0/C1
C2
C6 (non Retention)
C6 (Retention)
[N o Limit]
Specify the upper limit for Pack age C
St ate of p rocessor.
EIST
Disabled
[Enabled]
Enable or disable the Enhanced Intel
SpeedStep(R) Technology feature. This
option is displayed only when the
installed processor supports this feature.
Energy Perform anc e
Performance
[Balanced Performance]
Balanced Energy
Energy Efficient
Specif y wh eth er th e p erformance is
preferr ed or energy-saving is pr eferred
while processor is running. This option is
displayed only when EIST is set to
"Enabled".
Turbo Boost Disabled
[Enabled]
Enable or disable the Turbo Boost
Technology feature. T his opt i on is
displayed only when EIST is set to
"Enabled". This option is displayed only
when the installed processor supports
this feature.
Energy Efficient Turbo
Disabled
[Enabled]
Enable or disable Energy Efficient Turbo
feature. This option is displayed when
EIST is set to "Enabled" and Turbo Boost
is set to "Enabled".
P-STATE Coordination
[HW_ALL]
SW_ALL
SW_ANY
Specify the type for P-STATE
coordination. This option is displayed only
when EIST is set to "Enabled".
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Option Parameter Description
Workload Sensitivity
[Balanced]
I/O sensitive
Select "I/O sensitive" when system
performance should take preced ence
over the I/O workload.
Uncore Frequency Scaling
Disabled
[Enabled]
Enable or disable the feature that adjusts
the Uncore operating frequency
dynamically.
Uncore Frequency
Coordination
[Disabled]
Enabled
Enable or disable the feature that adjusts
the operating frequency of Unc or e in
each pro cessor. Th is option is displayed
when Uncore Frequency Scaling is set
to "Enabled".
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(2) Memory Configuration submenu
From the Advanced menu, select Memory Configuration and then press the <Enter> key to display the menu
screen shown below. For the menu that has on the left, move the cursor t o it and then press the <Enter> key
to show its submenus.
For details about the options, see the table belo w.
Option
Parameter
Description
Memory Information
−
−
Hardware Memory Test [Disabled]
Enabled
Enable or disable execution of memory test
during POST.
If a memory error is detected while this option
is set to "Enabled", the relevant memory
resource is degraded.
Memory Retest [No]
Yes
When this option is set to "Yes", error
inform ation on memory is cle ared, and all
DIMMs a re reconfigured at the next startup.
"No" is autom at ically selected after DIMMs are
reconfigured.
Memory Frequency Limit [Auto]
1333 MHz
1600 MHz
1866 MHz
2133 MHz
Specify the upper limit of operating frequency
of memor y. Th e operating frequency may be
lowered than the specified value depending on
memory configuration.
NUMA Disabled
[Enabled]
Enable or disable the Non-Uniform Memory
Access feature. This option is displayed only
in multi-processor configuration.
Cluster On Die [Disabled]
Enabled
Enable or disable the Cluster On Die feature.
This opti on is available wh en Enabled is
selected for NUMA and the installed processor
supports this feature.
Note: If you are using VMware ESXi 5.5
Update 2, this option must b e
Disabled.
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Option
Parameter
Description
Early Snoop Disabled
[Enabled]
Enable or disable the Early Snoop feature.
This opti on is avai l able when Disabled is
selected for Cluster On Die.
Memory RAS Mode [Independent]
Mirroring
Lock Step
Sparing
Specify the memory RAS mode. See Chapter
2 (Memory RAS Feature) in User's Guide.
Patrol Scrub Disabled
[Enabled]
Enable or disable a memory RAS feature
(Patrol Sc r ub bi ng ) .
Demand Scrub Disabled
[Enabled]
Enable or disable a memory RAS feature
(Demand S c rub bing).
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(a) M emory Informat i on submenu
For details about the options, see the table below.
Option Parameter Description
Total Memory (Display only) Sh ows t h e physical capacity of the installed
memory.
Current Memory Speed (Displ ay on l y) Shows the current m em ory operating
frequency.
Mirroring (Display on ly) "Supported" is shown when the mirroring
feature is a vai lable in the current memory
configuration and "Mirroring" is specified for
Memory RAS Mode.
Sparing (Display on ly) "Supported" is shown when the sparing
feature is a vai lable in the current memory
configuration and "Sparing" is specified for
Memory RAS Mode.
Lock Step (Display on ly) Supported is shown when the Lock Step
feature is a vai lable in the current memory
configu r at i on an d "L oc k Step" is speci fied for
Memory RAS Mode.
CPU1_DIMM1-8 Status
CPU2_DIMM1-8 Status
(Display on ly) Shows the capacity and st at us of eac h DIMM.
Number: Indicates the memory capacity and
that the DI MM is w ork ing normally.
Number (Mirrored / Lock Step / Spared):
Indicates the memory capacity and
specified mode (Mirrored / Lock Step /
Spared) in memory RAS mode.
Number (Error): Indicates the memory
capacity and failed DIMM.
Disabled: Indicates the DIMM has been
degrad ed du e t o a m em or y err or .
Not Pres ent: Indicates that no DIM M is
installed.
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(3) PCI Configuration submenu
From the Advanced menu, select PCI Configuration and then press the <Enter> key to display the menu
screen as shown below.
For details about the options, see the table below.
Option Parameter Description
PCI Device Controller and Option ROM
Settings
−
−
PCI Link Speed Settings
−
−
ASPM Support [Disabled]
Auto
Specify the energy-saving l evel of Active State
Power Management. When "Auto" is selected,
an appropriate level is aut omatically spec if ied.
AER Support
Disabled
[Enabled]
Enable or disable the feature that allows the
OS to control PCIe Advanced Error Reporting.
Onboard LAN/VGA is excluded.
4GB PCI Hol e Gr an ul ar it y 3 GB
[2 GB]
1 GB
Speci fy the size of the address space for the
PCI device.
PCI Bus Static Allocation Disabled
[Enabled]
Enable or disable static alloc at i on of the PCI
bus number .
PCIe Completion Timeout
50 µsec to 10 msec
16 msec to 55 msec
65 msec to 210 msec
[260 msec t o 90 0 msec]
1 sec to 3.5 sec
4 sec to 13 sec
17 sec to 64 sec
Specify completion timeout time for PCIe
devices.
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(a) PC I Device Controller and Option ROM Settings submenu
For detail s about the options, see the table below.
Option Parameter Description
VGA Controller Disabled
[Enabled]
Enable or disable the onboard VGA controller.
This opti on is aut omatically set to "Enabled" if
only the onboard VGA controller is valid.
VGA Priority [Offboard]
Onboard
Specify priority to expand ROM of VGA
controller. This option can be selected only
when "Legacy" is specified for Boot Mode.
LAN Controller Disabled
[Enabled]
Enable or disable the onboard LAN controller.
This opti on is fixed to "Enabled" if Shared
LAN is set to "Enabled" for off-line tools.
LANX Option ROM Scan
Disabled
[Enabled]
Enable or disable the option R O M SC AN f or
onboard LAN. This opt i on is displayed
according to the number of LAN ports.
"Disabled" is selected for any other LAN ports
than LAN1 .
PCIXX Slot Option R OM Disabled
[Enabled]
Enable or disable the option R O M on eac h
PCI slot. "Enabled" is selected for PCI3 only.
XX:1/2/3/4/5
[ ]: Factory setting
Note
If no hard disk drive on which an OS is installed is connected to a RAID Controller,
LAN car d (net wor k boot ), or Fi br e Chan nel c ont roll er, set th e opti on ROM f or t hat
slot to "Disabled".
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(b) PCI Link Spe ed Settings submenu
For details ab out the options, see the table below.
Option Parameter Description
Target Link Speed Limit
[Auto]
2.5 GT/s
5.0 GT/s
Specify the upper limit of the link speed of
onboard PCI devices.
PCIXX Slot Link Speed Limit
2.5 GT/s
5.0 GT/s
[8.0 GT/s]
Specify the upper limit of the link speed of the
PCI device in each PCI slo t.
XX:1/2/3/4
PCI5 Slot Link Speed Limit
2.5 GT/s
[5.0 GT/s]
Specify the upper limit of the link speed of the
PCI slot 5. The speed must not exceed the
one specified in Target Link Speed Limit.
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(4) Advanced Chipset Configura ti on submenu
From the Advanced menu, select Advanced Chipset Configuration and then press the <Enter> key to
display the menu screen as shown below.
For details about the opt ions, se e the table below.
Option Parameter Description
Current QPI Link Freq (Display on ly)
Shows the current QP I link speed.
This option is displayed
only in multiple
processor configuration.
QPI Frequency Limit
[Auto]
6.4 GT/s
8.0 GT/s
9.6 GT/s
Specify the upper limit of the QPI link speed.
VT-d Disabled
[Enabled]
Enable or disable Intel(R) Virtualization
Technology for Dire cted I/O feature
(Virtualization of I/O feature). This option is
displayed only when the installed processor
supports this feature.
I/OAT
Disabled
[Enabled]
Enable or disable Intel I/O Acceleration
Technology feature.
Wake On LAN/PME [Disabled]
Enabled
Enable or disable the feature that remotely
powers on the server.
Wake On RTC Alarm [Disabled]
Enabled
Enable or disable the feature that remotely
powers on t h e s erver b as ed on t he real time
clock.
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(5) Storage Configuration submenu
From the Advanced men u, select Storage Configuration and then press the <Enter> key to display the menu
screen shown below. For the menu that has on the left, move t he cursor t o it and then press the <Enter> key
to show its submenus.
For details about the options, see the table below.
Option Parameter Description
SATA Information −
SATA Mode
Disabled
IDE Mod e
[AHCI Mode]
Set SATA mode.
Hard Disk Pre-Delay [Disabled]
3 Seconds
6 Seconds
9 Seconds
12 Seconds
15 Seconds
21 Seconds
30 Seconds
Specify the delay time before HDD is
accessed during POST.
[ ]: F actor y setting
Note
NEC has not verified the operation in IDE mode.
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(a) SATA Information submenu
For details about the options, see the table below.
Option Parameter Description
SATA Port0 (Display on ly) Shows a device connected to each port.
"Not Present" is sho wn when no device is
connected to the SATA p ort.
SATA Port1
SATA Port2
SATA Port3
SATA Port4
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(6) USB Configuration submenu
From the Advanced menu, select USB Configuration and then press the <Enter> key to disp lay the m enu
screen shown below.
For details about the options, see the table below.
Option Parameter Description
Device Reset Timeout 10 sec
[20 sec]
30 sec
40 sec
Specify the timeout pe riod when the Start Unit
command is issued to a USB device.
Controller Timeout 1 sec
5 sec
10 sec
[20 sec]
Specify the timeout pe riod when the Control,
Bulk, or Interrupt Transfer command is issued
to the USB Controller.
XHCI Mode
Smart Auto
[Auto]
Enabled
Disabled
Specif y the op eration mode of the USB 3.0
controller.
Smart Auto: Takes over the USB 3.0 settings
at POST according to the supported OS.
Auto: Enables USB 3.0 after the OS that
supports USB 3.0 is started.
Enabled: Enables USB3.0.
Disabled: Disables USB3.0.
XHCI Hand-off
Disabled
[Enabled]
Enable or disable the XHCI hand-off feature.
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(7) Serial Port Configuration submenu
From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to di spl ay th e
menu screen s hown below.
From BIOS Re direct ion Port , select S erial Po rt A or Serial Port B and then press the <Enter> key to
display the menu screen shown below.
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For details about the opt ions, see the table below.
Option Parameter Description
Serial Port A Settings
− −
Serial Port A Disabled
[Enabled]
Enable or disable serial port A
Serial A Ba se I/O [3F8h]
2F8h
3E8h
2E8h
Specify the base I/O address for serial port A.
Serial A Interrupt [IRQ 4]
IRQ 3
Specify the interrupt for serial port A
Serial Port B Settings
− −
Serial Port B Disabled
[Enabled]
Enable or disable serial port B
Serial B Ba se I/O 3F8h
[2F8h]
3E8h
2E8h
Specify the base I/O address for serial por t B
Serial B Interrupt IRQ 4
[IRQ 3]
Specify the interrupt for serial port B
Auto-Shutdown [Disabled]
Enabled
Enable or disable auto shutdown for the serial
port. To specify "Enabled", a device that
supports this feature must be connected. If the
connected device does not support this
feature, the serial ports will fail to return from
halt state.
Console Redirection Settings
− −
BIOS Redirection Port [Disabled]
Serial Port A
Serial Port B
Enable or disable console redirection for a
specified se rial por t. Specifying "Serial Port A"
or "Serial Port B" allows direct connection via
a terminal unit such as NEC ESMPRO
Manager. The screen size of the terminal uni t
must be 80 x 25. Th e option items shown
belo w are displayed.
Terminal Type [VT100+]
VT-UTF8
PC-ANSI
Select t he termin a l typ e.
Baud Rate 9600
19200
57600
[115200]
Specify the baud rate.
Data Bits 7
[8]
Specify the data bit width.
Parity [None]
Even
Odd
Specify the parity type.
Stop Bits [1]
2
Specify the number of stop bits.
Flow Control None
[Hardware RTS/CTS]
Specify the flow control method.
Continue C.R. after POST Disabled
[Enabled]
Select whether to continue console redirection
after comp l et i on of P OS T .
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(8) Network Stack Configuration submenu
From the Advanced menu, select Network Stac k C onfiguration and th en press the <Enter> key to display the
menu screen shown below.
For detail s about the options, see the table below.
Option Parameter Description
Networ k Stac k Disabled
[Enabled]
Enable or dis able UE FI Networ k Stac k. If t his opti on is
set to "Enabled", the menu items b el ow app ear.
PXE Configuration
–
–
Network M od e Disabled
[IPv4]
IPv6
Specify the PXE network mode.
Media Detect Count [1]-50 Specify the numb er of ti m es trying to detect media at
PXE connection.
iSCSI C onf iguration – –
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(a) iSCSI Configuration submenu
Option Parameter Description
iSCSI Initiator Nam e Alphanumeric character
between 4 and 223
Specif y the n ame of the iSCSI Ini ti ator. The initiator
name must be IQN format (iSCSI Qualifier Name).
The menu items below can be selected when "iSCSI
Initiator Name" is specified.
Add an Attempt – –
Attempt [XX] – –
Delete At te mp t s – –
Change Attempt Order – –
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<1> Add an Attempt submenu
Note
A MA C addr ess is displayed when the onboard LAN contr oller or the U EFI driver f or the
PCI device is loaded.
Option Parameter Description
MAC [XX:XX:XX:XX:XX:XX] – –
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i. MAC [XX:XX:XX:XX:XX:XX] submenu
Option Parameter Description
iSCSI Attempt Name Up to 96 Alphanumeric
characters
Specif y an attempt name of iSCSI.
iSCSI Mode [Disabled]
Enabled
Enabled for MPIO
Specify iSCSI mode.
Internet Protoco l [IP4]
IP6
Autoconfigure
Specify IP mode of iSCSI.
Connection Retry Count 0-[5]-16 Specify the retry count for iSCSI connection.
Connection Establishing
Timeout
100-[16000]-20000 Specify the timeout time in msec for iSCSI connection.
OUI-f orm at ISI D (Display on ly) Displays the OUI-format ISID.
Configure ISID 6-digit num er ic s Specify the lower 3 bytes of the OUI-format ISID. The MAC
address is stored by default.
Enable DHCP [Disabled]
Enabled
Enable or disable the DHCP server.
Initiator IP Addre s s IP Address Specify the IP ad dres s of the initiator. This item is not disp layed
when "Enabled" is selected for Enable D HCP or "IP6" is
selected for Internet Pr oto col.
Initiator Subnet Mask IP Addre ss Specify subnet mas k of initiator. This item is not displayed when
"Enabled" is selected for Enable DHCP.
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Option Parameter Description
Gateway IP Address Specify a gateway. This it em is not displayed when "Enabled" is
selected for Enabl e DHCP.
Get target info via DHCP [Disabled]
Enabled
Enable or disable the feature to obtain information of the target
devic e via the DHCP server. This item is not displayed when
"Disabled" is selected for Enable D HC P.
Target Name Alphanumeric
characters between 4
and 223
Specify the target name with IQN (iSCSI Qualifier) format. This
item is not dis p l ayed w h en "Enabled" is selected for Get Target
info via DHCP.
Target IP Address IP Addre ss Specify the IP address of the ta rget device.
This item is not displayed when "Enabled" is selected for Get
Target info via DHCP
.
Target Por t 0-65535 Specify the target port.
This item is not displayed when "Enabled" is selected for Get
Target info via DHCP.
Boot LUN Up to 20 Alphanumeric
characters
Specify the LUN.
This item is not displ ay ed w h en "Enabled" is selected for Get
Target info via DHCP.
Authentication Type CHAP
[None]
Specify the authentication type.
CHAP Type One way
[Mutual]
Specify the CHAP type.
This item is displayed when "CHAP" is selected for
Authentication Type
.
CHAP Name Up to 126
Alphanumeric
characters
Specify the CHAP name.
This item is displayed when "CHAP" is selected for
Authentication Type.
CHAP Secret Alphanumeric
characters between 12
and 16 digits
Specify the CHAP secret.
This item is displayed when "CHAP" is selected for
Authentication Type.
CHAP Status (Dis pl ay on ly) Displays the status of the CHAP secret.
This item is displayed when "CHAP" is selected for
Authentication Type.
Reverse CHAP Name Up to 126
Alphanumeric
characters
Specify the reverse CHAP name.
This item is displayed when "CHAP" is selected for
Authentication Type
and "Mutual" is selected for
CHAP Type
.
Reverse CHAP Secret Alphanumeric
characters between 12
and 16 digits
Specify the reverse CHAP secret.
This item is displayed when "CHAP" is selected for
Authentication Type and "Mutual" is selected for CHAP Type.
Reverse CHAP Status (Display on ly) Displays the status of the reverse CHAP secret.
This item is displayed when "CHAP" is selected for
Authentication Type and "Mutual" is selected for CHAP Type.
Save Changes – Save the current settings.
Back to Previous Page – Ret u rn t o the iSCSI Configuration submenu.
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<2> Attempt[XX] submenu
Opt ions and paramet ers are same as those in MAC [XX:XX:XX:XX:XX:XX] submenu.
See MAC [XX:XX:XX:XX:XX:XX] submenu.
<3> Delete Attempts submenu
Option Parameter Description
Attempt [XX] [Disabled]
Enabled
Select "Enabled" for an iSCSI attempt you want to delete.
Commit Changes and Exit – Save the current setting and return to the iSCSI
Configuration submenu.
Discard Changes and Exit – Discard the current setting and return to the iSCSI
Configuration submenu.
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<4> Change A ttempt Order submenu
Option Parameter Description
Change Attempt Order – Specify the priority of iSCSI attempt. Press the <Enter>
key to open the pop-up window, a nd speci fy the pr iority
by using <+> or <–> key.
Commit Changes and Exit – Save the current setting and return to the iSCSI
Configuration submenu.
Discard Changes and Exit – Discard the current setting and return to the iSCSI
Configuration submenu.
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(9) UEFI Driver Configuration submenu
Option Parameter Description
(UEF I Driver Name) – This item is displayed when the onboard LAN controller
or a UEFI driver for a PCI devic e is loaded.
The on-screen menu depen ds on th e sp ec ified UEFI
driver.
Driv er Health
–
–
(a) Driver H ealth submenu
Option Parameter Description
(UEF I Driver Name) (Display on ly) Displays the status of the UEFI driver.
This item is displayed when the onboard LAN controller
or a UEFI driver for a PCI device is loaded, and the UEFI
driver supports the Driver Health Protocol.
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1.2.3
Security
If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move
the cursor to it and then press the <Enter> key to show its submenus. Then configure the settings.
Select Administrator Password or User Password, and then press the <Enter> key to di splay the sc r een
where you can register/change the password.
Tips • Administrator Password must be set before setting User Password.
• Do not set any password before installing OS.
• If you h ave f org otten an y pass word, c ontac t the s t ore wh ere y ou pur ch ased the
product or y our m ai ntenance service company.
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For detail s about the options, see the table below.
Option Parameter Description
Password Configuration − −
Administrat or Pass word Up to 20
alphanumeric
characters
When the <Enter> key is pressed, the
password entry screen to set administrative
right is displayed.
This password can be used to access all
SETUP menus. Password can be set only
when SETUP is started by administrative right.
If no password is set, SETUP starts with
administrative right.
User Pass word Up to 20
alphanumeric
characters
When the <Enter> key is pr essed, the
password entry screen to set user rig ht is
displayed. With this password , access to
SETUP menus is limited. The user password
can be set when SETUP is started by
administrative right or user right.
Security Configuration − –
Password On Boot [Disabled]
Enabled
Enable or disable the feature that requires a
password entry on boot. This opt i on c an b e
selected when "Administrator Password" is
set.
Disa b le USB Por ts
[None]
Front
Rear
Internal
Front + Rear
Front + Internal
Rear + Internal
Front + Rear + Internal
Select a port to be disabled. Note that the USB
keyboar d is en abl ed only while POST is
running.
Remote Keyboar d an d Mous e Disabled
[Enabled]
Enable or disable the remote keyboard and
mouse supported by BMC.
Trusted Comput ing – This option is displayed only when the option al
TPM kit is installed and can be selected when
an admini s tr at or p assword has been set.
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(1) Trusted Compu ting submenu
From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu
screen shown below.
If you enable TPM Support, the following menu screen appears.
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If TXT Support is enabled, the following screen is dis played.
For detail s about the options, see the table below.
Option Parameter Description
TPM Configuration − −
TPM Support [Disabled]
Enabled
Enable or disable Trusted Platform Module
features.
When "Enabled" is set, Current TPM Status
Information is displayed.
TPM State [Disabled]
Enabled
Enable or disable TPM feature s. This option
can be selected when TPM Support is set t o
"Enabled".
Pending TPM operation [None]
Enable Take Ownership
Disable Take Ownership
TPM Clear
Configure TPM operation.
This opti on c an b e selected when TPM State
is set to "Enabled".
Current TPM Status Information − –
TPM Enabled Status (Displ ay on l y) Shows the current status of TPM.
TPM Active Status (D is pl ay on ly)
TPM Owner Status (Displ ay on l y)
Inte l(R ) TXT Con f ig urat i on − –
TXT Supp or t [Disabled]
Enabled
Enable or disable Trusted Execution
Technology features. This option can be
selected when VT-x, VT-d, and TPM State are
set to "Enabled".
VT-x Disabled
[Enabled]
Enable or disable Intel(R) Virtualization
Technology (feature to virtualize processor).
VT-d Disabled
[Enabled]
Enable or disable Intel(R) Virtualization
Technology for Dire cted I/O feature
(Virtualization of I/O feature). This option is
displayed only when the installed processor
supports this feature.
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1.2.4
Server
If you mo ve t he cu rso r t o Server, the Server menu screen appears. For the menu that has on the left,
move the cursor to it and then press the <Enter> key to show its submenus.
The Server m enu sc reen sh ows the o ption s you can co nfigu re and t heir fea tur es. For th e menu System
Management, move the cursor to it and then press the <Enter> key to show its submenus.
Option Parameter Description
System Management − −
Power Control Configuration − −
Assert NMI on PCIe Error Disabled
[Enabled]
Enable or disable the NMI assert feature. An
NMI i s asserte d when a PCIe Uncorrectable
error is detected and PCI PERR or SERR is
detected.
FRB-2 Policy [Retry 3 Times]
Disable FRB2 Timer
Always Reset
Specify how the system should operate if an
FRB level 2 error occurs.
Boot Monitoring [Disabled]
5-60 minutes
Enable or disable the boot monitoring feature
and specify the timeout period.
To use this feature, NEC ESMPRO
ServerAgentService must be instal l ed. If
starting up an OS on which NEC ESMPRO
ServerAgentService is not install ed, disable
this feature.
Boot Monitoring Policy [Retry 3 times]
Always Reset
Specify the processing to be done when a
time-out is enforced during boot monitoring
and the server is automatically reset.
Retry 3 times: Attempts to boot OS up to
three times.
Always Reset: Retri es booting the OS
repeatedly.
This option can be selected only when boot
monitoring is enabled.
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Option Parameter Description
Thermal Sensor Disabled
[Enabled]
Enable or disable the thermal sensor
monitoring feature. If this option is set to
"Enabled" and when abnormal temperature is
detected, POST stops before the OS starts
and the system waits until the temperature
becomes n or m al .
Check previous Sy ste m Conf i g [Disabled]
Enabled
Enable or disable the feature to detect
system configuration change.
If this option is set to "Enabled" and the
system configuration differs from the
previous boot, the system stops before
booting the OS and dis pl ays a message for
confirming whether to continue booting. At
this time, POST pauses until user’s response
is made.
BMC IRQ Disabled
[IRQ11]
Specify whether to allocate interrupt lines for
BMC (Baseboard Management Controller).
Post Error Pause Disabled
[Enabled]
Enable or disable the feature to suppress OS
booting wh en POST detects an error , until
user's response is made.
If this option is set to "Disabled", OS booting
continues regardless of user's response even
if an error is detected during POST.
Memory Error Halt
[Boot]
Enable or disable the feature to suppress OS
booting wh en POST detects a memory
degradation error, until user's response is
made. This opt i on is valid only when POST
Error Pause is set to "Enabled". Even if this
option is set to "Boot", the system h alts at the
end of POST if all of the memory resources
are degraded.
Power Switch Inhibit [Disabled]
Enabled
Enable or disable the POWER switch inhibit
feature.
CLI SETUP [Disabled]
Enabled
Enable or disable the Command Line
Interface SETUP feature. When t his opt i on i s
set to "Enabled", the operation of SETUP is
changed t o use Comm an d Line Interfac e
(CLI). To sw itc h back to the menu oper ati on ,
set this option to "Disabled".
For details of the command, run HELP
command after prompt of CLI SETUP is
displayed.
If the numb er of boot able devices exceeds a
certain number, a message "Failed to get
Boot Variable data" is display ed on the
command lin e, an d you ar e unable to open or
change the Boot menu. Reduce the number
of bootable devices by disconnecting unused
USB dev ice, or change Option ROM Scan
for onboard devices or PCI slots to
"Disabled".
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Option Parameter Description
Power Measurement Policy
Disabled
[One Time]
Always
Specify the operation policy of the Power
Measurement feature.
One time:
The power is measured only at the next
POST execution. This parameter is
automatically changed to "Disabled" after the
measurement.
Always:
The power is measured at every POST
execution.
"One Time" is selected when Load Setup
Defaults is ex ec uted.
If you intend to mea sure the power by this
setting, do not use the power control feature
that limits power consumption. See Chapter 2
(4. Power Control Feature) for more
information.
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(1) System Management submenu
From the Server menu, move the cu r so r t o System Management and t hen press the <Enter> key to show its
submenus.
For details about the options, see the table below (display only).
Option Parameter Description
BIOS Version (Display on ly) S h ows th e current BIOS version.
UEFI Spec Version ( Dis play only) Shows the current version of UEFI Spec that BIOS
supports.
Board Part Number (Display on ly) Shows the part number o f the motherboard.
Board Serial Number ( Dis play only) Shows the serial number of the motherboard.
System Part Number (Display only) Shows the part number of the system.
System Serial Number (Display only) Shows the serial number of the sy s tem.
Chassis P ar t N um ber (Display only) Shows the part number of the chassis.
Chassis Serial Number (Display only) Shows the serial number o f the chassis.
Onboard LAN1 MAC (Dis pl ay only) Shows the MAC address of onboard LAN1.
Onboard LAN2 MAC (Dis pl ay only) Shows the MAC address of onboard LAN2.
Management LAN MAC (Displ ay on l y) Shows th e MAC ad dress of the management LAN
port.
BMC Device ID (D is pl ay on l y) Shows the device ID of the BMC.
BMC Device Revision (Display on ly) S h ows th e revision of the BMC.
BMC Firmware Revision (Display on ly) Shows the firmware revision of the BMC.
SDR Revision (Display on ly) Shows the revision of Sensor Data Record.
NM Firmware Version (Display on ly) Shows the firmware version of Intel Nod e M an ag er .
Descriptor Revision (Display on l y) Shows the revisi on of the descriptor.
Chipset Revision (Dis play only) Shows the revision of the chipset.
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(2) Power Control Configuration submenu
From t h e Server menu, move the cur sor t o Power Control Configuration and then press th e <E nt er> ke y to
show its submenus.
For detail s about the options, see the table below.
Option Parameter Description
AC-LINK Stay Off
[Last State]
Power On
Specify the AC linking feature. Specify how the DC power
state should be wh en the AC power is sup pl i ed ag ain after
loss of power. (See the table below)
Power ON Delay Time Mode [Manually Setting]
Random
Select a method to specify the delay time before powering
on DC power. Available options are: "User-
specified value"
or "random value".
This option is selectable when AC-LINK is set to "Power
On" or "Last State".
Delay Time [45]-600 Specify the delay time in un i t of s econd s.
The minimum configurable time may be changed from the
factory-set value.
The minimum configurable time is displayed when
executing Load Setup Defaults.
This men u app e ars wh en Power ON Delay Time Mode is
set to "Manually Setting".
Standby Power Save [Disabled]
Enabled
Enable or disable the feature that saves the standby power
on standby. If this option is set to "Enabled", the AC-LINK
setting is fi xed to "Power On" automatically and cannot be
changed. When the AC power is off, management,
monitor in g, an d p ow er-on of the server are disabled on a
remote sit e. Powering on th e ser ver is avai l ab l e only by
pressing the POWER switch on the server.
If the AC-LINK setting is changed on a remote site with this
option being set, you need to press the POWER switch
twice to power on the server.
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Option Parameter Description
Cold Redundant Mode [Disabled]
Enabled
Enable or disable the cold redundant feature.
For details , see the User's Guide.
R120f-2E: Chapter 2 (1.25.1 Cold Redundant Feature)
Advanced Fan Control
[Disabled]
Enabled
Enable or disable the fan control feature. If Enabled is
selected, the fan stops its rotation depending on the
environment to reduce power consumption.
[ ]: Factory setting
The table below shows the operation of DC pow er when the AC power is turned off once and then back on, in
accordance with the AC LINK setting.
System status before AC power was turned off AC LINK setting
Stay Off Last State Power On
Operating (DC power is ON) Off On On
Halting (DC power is also OFF) Off Off On
Forced shutdown* Off On On
* Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power.
Tips • If an uninterruptible power sup pl y (UPS) is used for aut om at ic op eration, s et t h e
AC-LINK to "Power On".
• AC-LINK opti on b ec om es valid when ne xt time POST is running.
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1.2.5
Boot
If you move the cursor to Boot, the Boot menu where you can configure the boot order appears.
For details about the options, see the table below.
Option Parameter Description
Boot Configuration − −
Quiet Boot Disabled
[Enabled]
Enable or disable the feature to display the NEC logo during
POST. When this option is set to "Disabled", the results of POST
execution are displayed ins tead of the NEC log o.
If BIOS Redirection Port is en ab l ed, t h is option is shown as
Unavailable and inac cessible (run wit h "Disabled" state
automatically)
Bootup Numlock State On
[Off]
Enable or disable the Numlock feature of the keyboard.
Setup Prompt Timeout [0] - 65535 Specify the time until <F2> is pressed to launch SETUP.
Boot Mode Legacy
[UEFI]
Specif y the b oot m od e.
Select "UEFI" for the following OS:
– Windows Server 2012 or Windows Server 2012 R2
Select "Legacy" for the following OS:
– Windows Server 2008 or Windows Server 2008 R2
See Chapter 1 Installin g Windows in Installation Guide, and
determi n e th e Boot Mode accordin g to description in "Before
Starting Setup" appropriate to your OS.
Boot Option Priorit i es − −
Boot Option #1 − These items show the priority of boot devices.
If all of the boot opt i ons are set to "Disabled", SETUP starts
running u p on c omp letion of POST.
If the Boot Mode setting is changed, the devices are displayed
after the system reboots.
Boot Option #2 −
Boot Option #3 −
Boot Option #4 −
CD/DVD Priorities − Specify the boot priori t y for eac h device type.
HDD Priorities −
Network Priorities −
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1. Wh en BIOS detects a bo otable device, it displays device infor matio n i n the designated area.
How to change the boot priority
2. Move the cursor to a device using the <↑>/<↓> keys, and change the priority (first to fourth) using the
<+>/<−> keys.
1. If a bootable device is ne wly conne cte d, the priority lowest in its BBS Prior ities is ass igne d t o t hat device.
Rules on boot priority
2. If a bootable device is disconnected from the server, the relevant device is removed from Priorities of that
device type.
3. When Load Setup Def aults is executed on Save & Exit menu, the Boot Option and Priorities o f th at
device type are changed as follows.
a) B oot Opti on Priori ties
1. Boot Option #1: CD/DVD
2. Boot Option #2: Removable
3. Boot Option #3: HDD
4. Boot Op t ion #4: Network
b) The priority of bootable devices in Priorities of that device is determined as follows:
Devices ot her than U SB device (e.g., SATA device, RAI D ) is given higher priority, and USB
device is gi ven priority next to non-USB devices.
c) Bootable device
If a bootable device has been set to Disabled, cancel the Disabled status, and register the
device in Priorities of that device type .
4. If a Remote Management Extended License (*1) is registered, the remote media is added to bootable
devices. The remote med ia is assigned as follows:
• The h ighest priority within "CD/DVD Priorities" is assigned to AMI Rem ote CD/DV D device.
• When execut ing Loa d Setup Defaults in Save & Exit menu, the hi ghest pri ority within "C D /DVD
ROM Priorities" is assigned to AMI R emote CD/ DVD device.
(*1) See EXPRESSSCOPE Engine 3 User's Guide for details of Remote Management Extended
License.
Tips • If Boot Mode is set to "UEFI", HDD Prior itie s shows the nam e r egistered in t h e
installed OS.
• If Boot Mode i s set to "Legacy", HDD Priorities
shows the model number of the
hard disk dr i ve.
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1.2.6
Save & Exit
If you move the cursor to Save & Exit, the Save & Exit menu appears.
The options of this menu are described below.
(a) Save Changes and Exit
The SETUP utility close s with al l the changes saved in NVRAM (Non-volatile memory). After the SETUP utility
closes, the sys tem aut omatica lly reboots.
(b) Discard Changes and Exit
The SETUP utility closes without saving the changes in NVRAM. The set ting at start up of SE TUP util ity i s
retained.
After the SE TUP utility closes, th e system automatically reboots.
(c) Save Changes and Power Off
The SETUP utility closes with all the changes saved in NVRAM.
After the SETUP utility closes, the power of the serve r is automatica l ly turned off.
(d) Discard Changes and Powe r Off
The SETUP utility closes without saving the changes in NVRAM. The set ting at start up of SE TUP util ity i s
retained.
After the SETUP utility closes, the power of the server is automatically turned off.
(e) Load Setup Defaults
This option resets all values in the SETUP utility to the default settings.
Note • The factory-set value may differ from the def aul t val ue depending on you r s erv er
model. Reconfigure each item according to your environment by referring to the
list of setti ngs in t h is s ecti on.
• The valu es of iSCSI Configuration submenu and UEFI Driver Configuration
submenu do not return to the default value.
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2.
Server Configuration
2.1
Starting Server Configuration
1. If you press t he <F4> key while the POST is running, the Keyboard type selection menu appears.
Keyboard type selection menu
2. Wh en you select a type of keybo ard that is connected to th e server, the Off-line T OOL MEN U appears.
Off-line TOO L menu
3. Selecting Server Configuration Util i ty in Off-line TOOL MENU start s Server Config uration Utility.
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