NEC Express5800-R120f-2M, Express5800-R120f-2E SR, Express5800-R120f-1M User Manual

NECCare TM

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NECCare Gold/100 Service and

Warranty Guide

R120f Family

100 Series GP Warranty

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is the
valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors.

NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright
and other proprietary rights to this document, including all design, manufacturing, reproduction,
use, and sales rights thereto, except to the extent said rights are expressly granted to others.

The NEC Corporation of America product(s) discussed in this document is warranted in
accordance with the terms of the Limited Warranty Statement accompanying each product.
However, actual performance of each product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by customers of each
product may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NEC Corporation of America to allow for
design and specification improvements, the information in this document is subject to change at
any time, without notice. Reproduction of this document or portions thereof without prior
written approval of NEC Corporation of America is prohibited.

Trademarks

NECCare is a service mark of NEC Corporation of America.

NEC is a registered trademark of NEC Corporation and is used under license.

December © 2014

Copyright 1999 - 2014

NEC Corporation of America

10850 Gold Center Drive, Suite 200

Rancho Cordova, CA 95670

All Rights Reserved

100 Series GP Warranty

Table of Contents

INTRODUCTION ........................................................................................................................................ 4

WARRANTY REGISTRATION...................................................................................................................... 4

PROGRAM HIGHLIGHTS ........................................................................................................................... 4

REGISTERED LIMITED WARRANTY ............................................................................................................ 5

WHO IS PROTECTED? ............................................................................................................................... 5

WHAT IS COVERED AND WHAT IS NOT COVERED? ................................................................................... 6

WHAT NEC CORPORATION OF AMERICA WILL AND WILL NOT PAY FOR ................................................... 6

HOW YOU CAN GET WARRANTY SERVICE ................................................................................................ 7

On-Site Service ..................................................................................................................................... 7

RMA (Return Material Authorization) .................................................................................................. 7

LIMITATION OF DAMAGES AND IMPLIED WARRANTIES ........................................................................... 7

100 Series GP Warranty