NEC Express5800-R120e-2M, Express5800-R120e-1M User Guide
Universal RAID Utility
User's Guide
Ver: 3.1
856-127900-131-A
1st Edition
Aug 2013
Copyright NEC Corporation 2007-2013.
Trademarks
NEC EXPRESSBUILDER is trademarks of NEC Corporation.
Microsoft and its logo, Windows, Windows Server, and MS-DOS are registered trademarks of Microsoft Corporation in the United
States and other countries.
"Linux" is a registered trademark or a trademark in United States or other countries of Linus Torvalds.
Red Hat, Red Hat Enterprise Linux, the Shadowman logo and JBoss are registered trademarks of Red Hat, Inc. in the U.S. and other
countries.
The name and logo of "Asianux" is a trademark of Miracle Linux Corporation and Red Flag Software Co., Ltd.
Asianux is a registered trademark in Japan of MIRACLE LINUX Corporation.
Novell and SUSE are registered trademarks of Novell, Inc. in the United States and other countries.
VMware is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective
trademark owners.
(TM), (R) mark is not specified in this text.
Notes
1. No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation.
2. The contents of this manual may be revised without prior notice.
3. The contents of this manual shall not be copied or altered without the prior written permission of NEC Corporation.
4. All efforts have been made to ensure the accuracy of all information in this manual. If you notice any part unclear, incorrect, or
5. NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising
omitted in this manual, contact the sales agent where you purchased this product.
from the use of this manual regardless of Item
4.
2
External Libraries which this product uses
This product contains libraries ("External Libraries") provided by the third party suppliers ("Suppliers").
Please assume and agree these libraries' license documents and NOTICE files before using this product.
License documents and NOTICE files of "External Libraries" are stored in the following folders.
Windows
<the folder where Universal RAID Utility installation image is stored>\eci\doc
Linux
<the folder where Universal RAID Utility installation image is stored>\eci\doc
/opt/lsi/3rdpartylibs/LGPLLicenseV2.txt
If the "External Libraries" require to include their Source Code with this product, see the folder below.
Windows
<the folder where Universal RAID Utility installation image is stored>\eci\src
Linux
<the folder where Universal RAID Utility installation image is stored>\eci\src
/opt/lsi/3rdpartylibs/src
The external libraries this product uses are listed in “External Libraries and their Copyright”. Notwithstanding any of the
terms in the Agreement or any other agreement You may have with NEC:
a) "Suppliers" provide the libraries WITHOUT WARRANTIES OF ANY KIND and, such Suppliers DISCLAIM ANY
AND ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS INCLUDING, BUT NOT LIMITED
TO, THE WARRANTY OF TITLE, NON-INFRINGEMENT OR INTERFERENCE AND THE IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THE EXTERNAL LIBRARIES;
b) In no event are the Suppliers liable for any direct, indirect, incidental, special, exemplary, punitive or consequential
damages, including but not limited to lost data, lost savings, and lost profits, with respect to the External Libraries;
and,
c) NEC and the Suppliers are not liable to You, and will not defend, indemnify, or hold You harmless for any claims
arising from or related to the External Libraries.
External Libraries and their Copyright
Apache Axis2 Copyright © The Apache Software Foundation
Apache Rampart Copyright © The Apache Software Foundation
libxml2 Copyright © Daniel Veillard, All Rights Reserved
libiconv Copyright © Free Software Foundation, Inc.
OpenSLP Copyright © Caldera Systems, Inc
OpenSSL Copyright © The OpenSSL Project.
sysfsutils Copyright © Ananth Mavinakayanahalli, Daniel Stekloff, Mohan Kumar, Nitin Vashisth
zlib Copyright © Jean-loup Gailly and Maek Adler
3
Introduction
This User’s Guide describes RAID System management utility "Universal RAID Utility" the version 3.1.
This User's Guide consists of the following four files.
User's Guide : This file (uru31eug.pdf)
Appendix A : Glossary (uru31euga.pdf)
Appendix B : raidcmd Command Reference (uru31eugb.pdf)
Appendix C : Logs/Events (uru31eugc.pdf)
See "Appendix A : Glossary" for the terms on the Universal RAID Utility and those used in this User’s Guide. "Universal
RAID Utility" indicates Universal RAID Utility Versions 3.1.
Before using Universal RAID Utility, you should carefully read the User’s Guide of the RAID System managed by the
Universal RAID Utility and that of the computer in which the RAID System is installed.
The User’s Guide is intended to be read by engineers who are fully familiar with the functions and operations of Windows
and Linux. See the Windows and Linux online help and related documentation for the operations and concerns of Windows
and Linux.
Symbols used in the text
The User’s Guide uses the following three symbols. Follow these symbols and their meanings to use the Universal RAID
Utility appropriately.
Symbol Description
Indicates a matter or caution you should particularly obey on operations of the Universal RAID Utility.
Indicates a notice you should check to operate the Universal RAID Utility.
Indicates effective or convenient information which help you if you know them.
4 5
Contents
Overview .....................................................................................................................9
What is Universal RAID Utility?........................................................................................................ 9
Structure of Universal RAID Utility................................................................................................. 10
Functional differences from previous version of Universal RAID Utility ............................................. 11
Ver3.0 and Ver3.1 ................................................................................................................................. 11
System requirements ................................................................................................12
Hardware .................................................................................................................................... 12
Computers............................................................................................................................................ 12
RAID Systems to be managed by Universal RAID Utility............................................................................ 12
Software (Windows)..................................................................................................................... 12
Operating systems ................................................................................................................................12
Microsoft .NET Framework ..................................................................................................................... 13
Software (Linux) .......................................................................................................................... 13
Operating systems ................................................................................................................................13
Software (VMware ESX)................................................................................................................ 13
VMware ESX ......................................................................................................................................... 13
Others......................................................................................................................................... 14
Resources ............................................................................................................................................ 14
TCP ports used by Universal RAID Utility................................................................................................. 14
Safe Mode and Single User Mode............................................................................................................ 15
Setup of Universal RAID Utility .................................................................................16
Installation image ........................................................................................................................ 16
Installation and Uninstallation ....................................................................................................... 17
Preparing installation (Windows) ............................................................................................................ 18
Installation (Windows)........................................................................................................................... 19
Uninstallation (Windows) ....................................................................................................................... 22
Preparing installation (Linux).................................................................................................................. 24
Installation (Linux, VMware ESX)............................................................................................................ 26
Uninstallation (Linux, VMware ESX) ........................................................................................................ 27
Installation of NEC ESMPRO Manager ..................................................................................................... 27
Change of Universal RAID Utility Configuration .............................................................................. 28
Starting or Stopping Universal RAID Utility ..............................................................29
raidsrv service.............................................................................................................................. 29
Starting Universal RAID Utility in Single User Mode .................................................................................. 29
raidsrv Agent Service.................................................................................................................... 29
RAID Viewer ................................................................................................................................30
Log Viewer .................................................................................................................................. 31
raidcmd ....................................................................................................................................... 32
Standard and Advanced Modes ..................................................................................................... 33
RAID System Management Mode when startup RAID Viewer and raidcmd.................................................. 34
Changing RAID System Management Mode ............................................................................................. 34
Functions of RAID Viewer .........................................................................................35
Structure of RAID Viewer.............................................................................................................. 35
Tree View .................................................................................................................................... 35
Server.................................................................................................................................................. 36
RAID Controller..................................................................................................................................... 36
Battery.................................................................................................................................................
Flash Backup Unit ................................................................................................................................. 37
Disk Array ............................................................................................................................................ 37
SSD Cache Disk Array............................................................................................................................ 38
Logical Drive......................................................................................................................................... 38
SSD Cache Drive ................................................................................................................................... 39
Physical Device ..................................................................................................................................... 39
Shortcut Menu ...................................................................................................................................... 40
37
Operation View ............................................................................................................................ 41
Menu Bar..................................................................................................................................... 42
[File] menu........................................................................................................................................... 42
[Control] menu ..................................................................................................................................... 42
[Tool] menu.......................................................................................................................................... 44
[Help] menu ......................................................................................................................................... 44
Status Bar ................................................................................................................................... 44
Functions of Log Viewer ............................................................................................45
Structure of Log Viewer................................................................................................................ 45
Log View ..................................................................................................................................... 46
Menu Bar..................................................................................................................................... 47
[File] menu........................................................................................................................................... 47
[Help] menu ......................................................................................................................................... 47
Functions of raidcmd.................................................................................................48
Command Line............................................................................................................................. 48
Returned Value from raidcmd........................................................................................................ 48
Error Messages of raidcmd............................................................................................................ 48
Commands of raidcmd.................................................................................................................. 48
Termination of raidcmd................................................................................................................. 48
RAID System Configuration .......................................................................................................... 49
Referring to Information on RAID System................................................................50
Referring to Property of RAID Controller........................................................................................ 50
Referring to Property of Battery .................................................................................................... 52
Referring to Property of Flash Backup Unit..................................................................................... 52
Referring to Property of Logical Drive ............................................................................................ 53
Referring to Property of Physical Device ........................................................................................ 55
Referring to Property of Disk Array ................................................................................................ 58
Checking Execution Status of Operation ........................................................................................ 59
Updating Information of RAID System ........................................................................................... 59
Referring to RAID System Operation Log ....................................................................................... 60
Configuration of RAID System ..................................................................................61
Making Hot Spare......................................................................................................................... 62
About Global Hot Spare ......................................................................................................................... 62
About Dedicated Hot Spare.................................................................................................................... 63
Making Global Hot Spare........................................................................................................................ 64
Making Dedicated Hot Spare .................................................................................................................. 65
Removing Hot Spare.............................................................................................................................. 66
Configuring RAID System Easily.................................................................................................... 68
Procedure of Easy Configuration of RAID System..................................................................................... 68
RAID Controller Enabling Easy Configuration to Be Executed..................................................................... 71
Physical Devices Available for Easy Configuration ..................................................................................... 71
Creating Logical Drives by Easy Configuration.......................................................................................... 71
Making Hot Spares by Easy Configuration ............................................................................................... 74
Creating Logical Drive Easily ......................................................................................................... 76
6
Operation Procedure of "Create Logical Drive - Simple Mode".................................................................... 76
Physical Devices Available for "Create Logical Drive - Simple Mode"........................................................... 78
Creating Logical Drives by "Create Logical Drive - Simple Mode"................................................................ 78
Creating Logical Drive Freely......................................................................................................... 79
Operation Procedure of "Create Logical Drive - Custom Mode" .................................................................. 79
Disk Arrays and Physical Devices Available for "Create Logical Drive - Custom Mode" .................................. 82
Creating Logical Drives by "Create Logical Drive - Custom Mode" .............................................................. 83
Deleting Logical Drive................................................................................................................... 84
Deleting Logical Drive............................................................................................................................ 84
Using CacheCade ......................................................................................................................... 85
Create SSD Cache Drive......................................................................................................................... 85
Deleting SSD Cache Drive ...................................................................................................................... 88
Maintenance of RAID System....................................................................................89
Providing Patrol Read for Physical Devices ..................................................................................... 89
Setting Whether Patrol Read Is Executed or Not ...................................................................................... 89
Checking Result of Executing Patrol Read ................................................................................................ 90
Setting Patrol Read Priority .................................................................................................................... 90
Checking Logical Drive Consistency ............................................................................................... 91
Executing Consistency Check Manually.................................................................................................... 91
Executing Consistency Check for arbitrary Logical Drive............................................................................ 92
Stopping Consistency Check................................................................................................................... 93
Checking Result of Executing Consistency Check...................................................................................... 93
Setting Consistency Check Priority .......................................................................................................... 94
Initializing Logical Drive................................................................................................................ 95
Executing Initialize ................................................................................................................................95
Stopping Initialize ................................................................................................................................. 96
Checking Result of Executing Initialize .................................................................................................... 96
Setting Initialize Priority......................................................................................................................... 97
Changing Cache Mode of Logical Drive .......................................................................................... 98
Setting cache mode............................................................................................................................... 98
Rebuilding Physical Device............................................................................................................ 99
Executing Rebuild ................................................................................................................................. 99
Stopping Rebuild..................................................................................................................................100
Checking Result of Executing Rebuild.....................................................................................................101
Setting Rebuild Priority .........................................................................................................................101
Reducing the power consumption of the Physical Device .............................................................. 102
Setting Power Saving Devices................................................................................................................102
Setting Device Standby Time.................................................................................................................103
Checking Location of Physical Device........................................................................................... 105
Procedure of Checking Location of Physical Device..................................................................................105
Changing Status of Physical Device Forcibly ................................................................................. 106
To Online Forcibly.................................................................................................................................106
To Failed Forcibly .................................................................................................................................107
Refreshing the battery of the RAID Controller .............................................................................. 109
Executing Refresh Battery Manually .......................................................................................................109
Scheduling Refresh Battery ...................................................................................................................110
Troubleshooting RAID System ................................................................................111
Failure Detection Measures......................................................................................................... 112
Status Display by RAID Viewer ..............................................................................................................112
Status Display by raidcmd.....................................................................................................................112
Logging Events to RAID Log..................................................................................................................112
Logging Events to OS Log.....................................................................................................................112
Buzzer in RAID Controller .....................................................................................................................114
Sending Alert to ESMPRO Manager ........................................................................................................115
Monitoring Faults of Physical Devices........................................................................................... 116
Operation in no failures of Physical Devices ............................................................................................117
Operation when redundancy of Logical Drive degraded or lost due to failure of Physical Device ..................118
7
Operation when failed Physical Device is replaced to recover RAID System................................................119
Operation when the Logical Drive is offline due to failure of Physical Device..............................................120
Monitoring Battery Status ........................................................................................................... 121
Monitoring Flash Backup Unit Status ........................................................................................... 122
Monitoring Enclosure Status........................................................................................................ 123
Monitoring Various Events of RAID System .................................................................................. 123
Replacing Physical Device for Prevention ..................................................................................... 123
Management of RAID System using NEC ESMPRO Manager...................................125
System Requirement and Installation .......................................................................................... 125
Version of NEC ESMPRO Manager..........................................................................................................125
Using RAID System Management Mode ....................................................................................... 125
Using "Standard Mode".........................................................................................................................125
Using "Advanced Mode"........................................................................................................................125
Function that can be used in NEC ESMPRO Manager .................................................................... 126
Using ExpressUpdate.................................................................................................................. 127
Functions supported by ExpressUpdate ..................................................................................................127
Version management by ExpressUpdate.................................................................................................127
Changing of Settings of Universal RAID Utility .......................................................128
Changing TCP port number......................................................................................................... 128
Using Windows as Operating System .....................................................................................................128
Using Linux or VMware ESX as Operating System....................................................................................129
Avoiding TCP port conflict .....................................................................................................................129
Changing RAID System Management Mode at Start of RAID Viewer .............................................. 130
Notes on Use of Universal RAID Utility ...................................................................131
Operation Environment............................................................................................................... 131
Use of IPv6 .........................................................................................................................................131
Support for Solid State Drive (SSD)........................................................................................................131
OS Fatal Error Event.............................................................................................................................132
Doubly Registered Event After Restoring Backup Data .............................................................................132
Fails to Start Consistency Check ............................................................................................................132
Installation / Uninstallation ......................................................................................................... 132
DistributedCOM event is registered during installing or uninstalling...........................................................132
RAID Viewer, Log Viewer ............................................................................................................ 133
Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer ...........................133
About the startup without Microsoft .NET Framework Ver2.0 or later ........................................................133
About the startup from command prompt...............................................................................................133
The different behavior between RAID Viewer and raidcmd for N8103-171(G171).......................................134
Logs output from Universal RAID Utility....................................................................................... 134
Log Rotation........................................................................................................................................134
Location where log files are created.......................................................................................................134
NEC ESMPRO Manager ............................................................................................................... 135
Simultaneous operation from two or more NEC ESMPRO Manager............................................................135
Notes on use of Web GUI .....................................................................................................................135
Notes on use of function to Make/Remove Hot Spare by NEC ESMPRO Manager ........................................135
8
Overview
This chapter describes the overview of the Universal RAID Utility.
What is Universal RAID Utility?
The Universal RAID Utility enables RAID Systems in a computer to be managed.
The Universal RAID Utility is characterized as follows.
1. Allowing a variety of RAID Systems to be managed
Conventionally, a specific management utility must be used for each RAID System. On the other hand, only the
Universal RAID Utility can manage more than one RAID System. For the RAID Systems which the Universal RAID
Utility can manage, see the documentation on computers and RAID Systems.
2. Operating in either Standard or Advanced Mode
The Universal RAID Utility can operate in two RAID System Management Modes, which are Standard Mode and
Advanced Modes.
The Standard Mode provides the Universal RAID Utility with standard management functions of RAID Systems.
The Advanced Mode provides the Universal RAID Utility with advanced management and maintenance functions of
RAID Systems.
Using the two RAID System Management Modes appropriately depending on users and jobs allows the usability of
the Universal RAID Utility to be improved and malfunctions to be avoided.
3. Configuring RAID Systems easily
Using the Universal RAID Utility, you can configure a RAID System easily without expert knowledge of the RAID
System.
The Universal RAID Utility provides the "simple Logical Drive create function" allowing a Logical Drive to be
created by selecting only two selection items according to the guide of the Universal RAID Utility and the "Easy
Configuration" allowing a RAID System to be configured only by defining uses of unused Physical Devices.
4. Supporting general functions required for configurations, operations and maintenances of RAID Systems
The Universal RAID Utility supports general functions for configuring a RAID System (including creating Logical
Drive and making Hot Spare), general operation functions (including log recording, Patrol Read and Consistency
Check), and general functions required for maintenance (including Rebuild and Locate functions).
5. Troubleshooting RAID Systems
The Universal RAID Utility can detect failures occurred in RAID Systems by using various functions.
The RAID Viewer, the GUI of the Universal RAID Utility, indicates the configurations and status of RAID Systems
comprehensibly with trees and icons. The raidcmd, the CLI of the Universal RAID Utility, indicates the same
information too. In addition, the Universal RAID Utility registers failures occurred in RAID Systems not only to the
dedicated log but also the OS log. Further, the Universal RAID Utility can send alerts to the NEC ESMPRO Manager
normally attached to NEC Express series systems.
6. RAID System Management by NEC ESMPRO Manager
Universal RAID Utility (Windows / Linux Edition) can manage the RAID System using Web GUI of NEC ESMPRO
Manager Ver. 5.5 or later. The RAID System that exists in a remote environment can be managed by using NEC
ESMPRO Manager like RAID Viewer and Log Viewer. You cannot manage the RAID System from Windows GUI of
NEC ESMPRO Manager. Be sure to use Web GUI to manage the RAID Controller.
7. Management by ExpressUpdate
Universal RAID Utility Ver3.1 supports ExpressUpdate.
This feature enables you to update Universal RAID Utility to the latest version when a new version of Universal
RAID Utility is released. This feature is available with Universal RAID Utility Ver2.5 or the later versions.
9
Structure of Universal RAID Utility
y
Management PC
The Universal RAID Utility consists of the following modules. The module that can be used is
different depending on operating system.
raidsrv service
The raidsrv service always operates in the server to manage RAID Systems. Receiving a
processing request from the RAID Viewer or raidcmd, the raidsrv service provides proper
information on a RAID System or performs an appropriate operation for the RAID System. In
addition, the raidsrv service manages events occurred in RAID Systems, notifies the RAID
Viewer of the events and/or registers them to several logs.
RAID Viewer (Windows Edition only)
The RAID Viewer is the Windows application managing and monitoring the RAID System by
GUI. The RAID Viewer displays the configuration and status of a RAID System graphically or
provides configuration and operation for a RAID System.
Log Viewer (Windows Edition only)
The Log Viewer is the Windows application viewing the event of RAID System. The Log
Viewer allows you to see the RAID Log in which events occurred in RAID Systems are
registered.
raidcmd
The raidcmd is the application managing and monitoring the RAID System by CLI.
The raidcmd is the command that indicates the configuration and status of a RAID System or
operates on a console providing configurations and operations.
NEC ESMPRO Manager Communication Module / raidsrv Agent
When the RAID System is managed in NEC ESMPRO Manager, raidsrv Agent controls the
communication between NEC ESMPRO Manager and Universal RAID Utility.
Operating System Windows Linux VMware ESX
raidsrv service
RAID Viewer
Log Viewer
raidcmd
NEC ESMPRO Manager Communication Module (raidsrv
Agent)
Windows Server
RAID Viewer
Log Viewer
raidcmd
RAID System
Universal RAID Utilit
(Windows Version)
NEC ESMPRO Manager
Ver. 5.5
Linux/VMware ESX
raidsrv
Agent
raidcmd
raidsrv
service
RAID System
Universal RAID Utility
(Linux/VMware ESX Version)
Figure 1 Configuration of Universal RAID Utility
Server
raidsrv
Agent
raidsrv
service
10
Functional differences from previous version of Universal RAID Utility
Ver3.0 and Ver3.1
The following features have been enhanced and changed from Universal RAID Utility Ver3.0.
1. Universal RAID Utility Ver3.1 can newly manage the following RAID controllers.
N8103-161 RAID Controller (1GB, RAID 0/1/5/6)
N8103-168 RAID Controller (1GB, RAID 0/1/5/6)
N8103-172 RAID Controller (512MB, RAID 0/1)
N8103-173 RAID Controller (512MB, RAID 0/1/5/6)
N8103-174 RAID Controller (1GB, RAID 0/1/5/6)
2. Universal RAID Utility Ver3.1 can support creating Logical Drive of RAID 60.
3. Universal RAID Utility Ver3.1 can support making/removing a Hot Spare by NEC ESMPRO Manager.
You can use this function only NEC ESMPRO Manager Ver. 5.72 or later.
11
System requirements
This chapter describes system requirements of the Universal RAID Utility.
Hardware
Computers
The computers can contain RAID Systems to be managed by the Universal RAID Utility.
RAID Systems to be managed by Universal RAID Utility
For RAID Systems which can be managed by the Universal RAID Utility, see the documentation attached to the
computer in which RAID Systems are installed and that attached to the RAID Controller including the Universal
RAID Utility.
Software (Windows)
Operating systems
The Universal RAID Utility can operate in the following operating systems.
It can operate in either 32-bit or 64-bit environment for any operating system.
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008
Windows Server 2003 R2 SP1 or later
Windows Server 2003 SP1 or later
Windows 8
Windows 7
Windows Vista
Windows XP Professional SP2 or later
Windows XP Professional x64 Edition SP1 or later
If you use "Server Core Install Option" of Windows Server 2008, Windows Server 2008 R2
or Windows Server 2012, use raidcmd for the management of the RAID System. (You
cannot use RAID Viewer and Log Viewer).
12 13
Microsoft .NET Framework
To use the RAID Viewer and Log Viewer, Microsoft .NET Framework Versions 2.0 to 3.5 is required.
Windows Server 2008 and Windows Server 2008 R2, Windows Vista, Windows 7 include .NET Framework Version
2.0 to 3.5. Therefore, you do not need to install .NET Framework in case of using them.
For the installation of Microsoft .NET Framework Version 2.0 to 3.5, see "Preparing installation (Windows)".
Software (Linux)
Operating systems
The Universal RAID Utility can operate in the following operating systems.
It can operate in either 32-bit or 64-bit environment for any operating system.
Red Hat Enterprise Linux 4.8 or later
Red Hat Enterprise Linux 5.4 or later
Red Hat Enterprise Linux 6.0 or later
MIRACLE LINUX V4.0 SP 2 or later
Asianux Server 3
SUSE Linux Enterprise Server 10 SP 3 or later
SUSE Linux Enterprise Server 11 SP 1 or later
Software (VMware ESX)
VMware ESX
The Universal RAID Utility can operate in the following VMware ESX.
VMware ESX 4.0 Update3 or later
VMware ESX 4.1
You must install the Universal RAID Utility in the service console. Do not install in the virtual machine.
Others
Resources
Resource Windows Linux/VMware ESX
Available Hard Disk Space 250MB or more
(not include Microsoft .NET Framework
Ver2.0)
RAM 512MB or more
TCP ports used by Universal RAID Utility
The Universal RAID Utility uses the following three TCP ports.
Description Port numbers in Ver2.6
data port 52805 5016
event port 52806 5017
raidsrv Agent Communication port 52807 5018
Other ports than those described above will be used when you manage the RAID System using
NEC ESMPRO Manager Ver5.5. See “NEC ESMPRO Manager Installation Guide” for details. .
e TCP ports Universal RAID Utility uses have been changed in Universal RAID Utility Version 2.61. Some of the
Th
users may have to change the settings of Universal RAID Utility or other applications depending on the current
settings of the system environment when you are going to update Universal RAID Utility from Ver2.6 or earlier
versions to Ver2.61 or later versions. See the following table for details.
←
(not include the required packages as
standard C++ library...etc)
←
Port numbers in Ver2.61
and earlier versions
and later versions
14 15
Taking over TCP port numbers Settings for Firewall, etc. When other applications are
using 5016 to 5018
Users who use the port
in the range from
52805 to 520807
Users who have
changed the ports from
[52805-520807] to
other numbers
Updating Universal RAID Utility by
following the procedure in the section
“Installation and Uninstallation”:
The port numbers from 5016 to 5018
are automatically set.
Updating Universal RAID Utility by
using ExpressUpdate:
The port numbers from 52805 to
52807 are not taken over and those
from 5016 to 5018 are automatically
set.
Updating Universal RAID Utility by
following the procedure in the section
“Installation and Uninstallation”:
The port numbers from 5016 to 5018
are automatically set. To change the
TCP port numbers to the original one,
see “Changing Port Number” for
details.
Change the port numbers
[52805-52807] to [5016-5018].
Updating Universal RAID Utility
by following the procedure in the
section “Installation and
Uninstallation”:
Change the port numbers set for
Firewall to [5016-5018].
Change the TCP port numbers
manually that Universal RAID
Utility uses. See “Changing
Port Number” for details.
Updating Universal RAID
Utility by following the
procedure in the section
“Installation and
Uninstallation”:
Change the TCP port numbers
manually that Universal RAID
Utility uses. See “Changing
Port Number” for details.
Updating Universal RAID Utility by
using ExpressUpdate:
The port numbers currently used are
taken over.
For the change of TCP port number using Universal RAID Utility, see "Changing TCP port number".
Safe Mode and Single User Mode
The Universal RAID Utility uses the network function. Accordingly, the Universal RAID Utility is not available in
any of the following safe modes in which the network function cannot operate.
Safe Mode
Safe Mode with Command Prompt
Safe Mode with Networking
Also, it cannot be used in the single user mode of Linux and VMware ESX. See "Starting Universal RAID Utility in
Si
ngle User Mode" about how to use the Universal RAID Utility in the single user mode.
Updating Universal RAID Utility
by using ExpressUpdate:
No effect on any settings.
Updating Universal RAID
Utility by using
ExpressUpdate:
No effect on any settings.
Setup of Universal RAID Utility
This chapter describes installation and uninstallation of the Universal RAID Utility.
Installation image
Use the setup program of Universal RAID Utility for the installation and the uninstallation.
The setup program is contained in the installation image of the Universal RAID Utility. Before the Universal RAID Utility
can be installed or uninstalled, you must prepare the installation image.
The installation images of Universal RAID Utility are different by operating system. You need to use correct installation
image corresponding to the operating system.
Operating system Installation image
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008
Windows Server 2003 R2 SP1 or later
Windows Server 2003 SP1 or later
Windows 8
Windows 7
Windows Vista
Windows XP SP2 or later
Windows XP x64 SP1 or later
Red Hat Enterprise Linux 4.8 or later
Red Hat Enterprise Linux 5.4 or later
Red Hat Enterprise Linux 6.0 or later
MIRACLE LINUX V4.0 SP2 or later
Asianux Server 3
SUSE Linux Enterprise Server 10 SP3 or later
SUSE Linux Enterprise Server 11 SP1 or later
VMware ESX 4.0 Update3 or later
VMware ESX 4.1
The installation images of Universal RAID Utility are attached to the computer or the RAID
Controller.
The latest version of Universal RAID Utility is released on the “NEC Global Site”
(http://www.nec.com/).
Universal RAID Utility (Windows Edition)
Universal RAID Utility (Linux/VMware ESX Edition)
Universal RAID Utility (Linux/VMware ESX Edition)
16
Installation and Uninstallation
This section describes the procedure of installation and uninstallation of Universal RAID Utility.
kind Description
Installation Install Universal RAID Utility newly, when there is not Universal RAID Utility in the server.
Procedure (Windows)
1. Preparing installation (Windows)
2. Installation (Windows)
Procedure (Linux)
1. Preparing installation (Linux)
2. Installation (Linux, VMware ESX)
Procedure (VMware ESX)
1. Installation (Linux, VMware ESX)
Uninstallation Uninstall Universal RAID Utility from the server.
Procedure (Windows)
1. Uninstallation (Windows)
Procedure (Linux, VMware ESX)
1. Uninstallation (Linux, VMware ESX)
Installation of NEC
ESMPRO Manager
Install NEC ESMPRO Manager Ver. 5.5 or later versions to manage the server where Universal
RAID Utility has been installed using NEC ESMPRO Manager
Procedure
1. Installation of NEC ESMPRO Manager
A user having the administrator authority should install or uninstall the Universal RAID
Utility in the computer. Only users having the administrator authority can execute the
setup program.
If you use "Server Core Install Option" of Windows Server 2008, Windows Server 2008
R2 or Windows Server 2012, there is not [Start] menu. You must run setup.exe on the
[Administrator : Command Prompt].
If you use VMware ESX, press Alt key and F1 key at the same time at boot screen of
VMware ESX to switch to the service console. Log in to VMware ESX with the
administrator authority to install or uninstall Universal RAID Utility.
Universal RAID Utility Ver2.3 or later versions do not support the Update Installation
function. To update Universal RAID Utility, first uninstall existing Universal RAID
Utility and then install the new version of Universal RAID Utility.
If you have changed following settings from default ones, you have to change them again
after installation or uninstallation of Universal RAID Utility.
TCP ports that Universal RAID Utility uses
RAID System Management Mode at the start of RAID Viewer or raidcmd
Scheduled tasks that registered in Operating System and execute Consistency
Check
The RAID log is not deleted at the uninstallation of Universal RAID Utility. You can refer the log
files even after uninstalling Universal RAID Utility.
17
Preparing installation (Windows)
RAID Viewer and Log Viewer use Microsoft .NET Framework Versions 2.0 to 3.5. Install these components if it
does not exist in the computer where the Universal RAID Utility is to be installed.
Skip this section when you exclude RAID Viewer and Log Viewer from the modules to be
installed at the installation of Universal RAID Utility. Go to “Installation (Windows)”.
Installation of Microsoft .NET Framework
Windows Server 2008 and Windows Server 2008 R2, Windows Vista, Windows 7 include .NET
Framework Versions 2.0 to 3.5. Therefore, you do not need to install .NET Framework in case of
using them as operating system.
Install .NET Framework Versions 2.0 to 3.5 when you are going to use Universal RAID
Utility on Windows 8 and Windows Server 2012. It is because only .NET Framework 4.5 is
included in the operating system. You can download it from the following Web site.
http://msdn.microsoft.com/en-us/libra
Step 1
double-click [Add or Remove Program].
Click [Start] - [Control Panel]. Then
ry/vstudio/hh506443.aspx
Step 2 Click [Change or Remove Program] to list
[Currently installed programs]. If the following
program exists in the list of [Currently installed
programs], Microsoft .NET Framework is not required
to be installed. If the following package does not exist,
install the package.
- [Microsoft .NET Framework 2.0] (for x64, [Microsoft .NET Framework 2.0 (x64)])
Step 3 Microsoft .NET Framework Version 2.0 uses different packages depending on the CPU architecture. See the table
below to download and install the required packages.
CPU architecture Required components and their vendors
x86 [Microsoft .NET Framework 2.0 Service Pack 1 (x86)]
http://www.microsoft.com/en-us/download/details.aspx?id=16614
x64 [Microsoft .NET Framework 2.0 Service Pack 1 (x64)]
http://www.microsoft.com/en-us/download/details.aspx?id=6041
18
Installation (Windows)
y
The Setup Program installs Universal RAID Utility when there is no Universal RAID Utility in the server.
Step 1
Controllers before installing Universal RAID Utility.
Step 2 Click [Start], [Run…], [Browse...]. Click setup.exe in the folder contained the installation image of Universal RAID
Utility and click [Open] in the [Browse] dialog box. Recognize that displays "setup.exe" in [Name] box on [Run] dialog box
and click [OK].
Step 3 The installation starts the InstallShield Wizard of the
Universal RAID Utility. Click [Next].
Check if the operating system recognizes all the RAID Controllers connected. Please be sure to connect all the RAID
The program to control the RAID Controller depends on the type of RAID Controller.
Please be sure to connect all the RAID Controllers first then install Universal RAID Utilit
.
Step 4 The Universal RAID Utility is installed in \Program
Files\Universal RAID Utility (or Program Files (x86) for x64)
in the drive where the OS is started by default. To change the
installation folder, click [Change] and enter another installation
folder. Click [Next].
Step 5 Select the modules you would like to install. All the
modules are selected in default. Uncheck the checkbox
depending on your requirement. Note that the raidsrv service
and raidcmd must be installed.
Click [Next].
19
Step 6
Confirm the modules to be installed displayed on the screen and
click [Install] to start installation. To change the modules to be
installed, click [Back] to reselect the modules.
The “Ready to Install the Program” screen appears.
Step 7 At the completion of the installation, the “InstallShield
Wizard Complete” screen appears. Click [Finish].
Step 8 When the installation completes, "Universal RAID
Utility" is registered to the program list in the [Change or
Remove Programs].
Also, either program or both programs to manage the RAID
Controllers shown below will be registered depending on the
type of the RAID Controller.
- WebPAMPRO Agent
20
Do not uninstall “LSI SAS Storage SNMP Agent X” (X is version) in the list of [Add or
Remove Program]. If you uninstall it, Universal RAID Utility cannot use normally.
Please check the setting of [When maximum log size is reached] in the [Properties] of
[System] event log. In case that [When maximum log size is reached] is not [Overwrite
events as needed], when the log size reaches the maximum size, Universal RAID Utility
cannot register the detected RAID event to the Windows Event Log and alert it to the
NEC ESMPRO Manager. Please set [When maximum log size is reached] to the
[Overwrite events as needed].
If you have already had Universal RAID Utility in your computer, be sure to uninstall it
first. Then install Universal RAID Utility Ver3.1.
The message indicating the following application is required to install Universal RAID
Utility may appear at Setup with EXPRESSBUILDER for Windows:
Microsoft Visual C++ 2005 Redistributable Package (x86)
In this case install the Microsoft Visual C++ Run-time library. You can delete it after the
setup is completed If not required.
NEC ESMPRO Manager Ver5.5 or later versions is required to manage the server where
Universal RAID Utility Ver3.1 has been installed.
See “Installation of NEC ESMPRO Manager” for details.
21
Uninstallation (Windows)
The Setup Program uninstalls Universal RAID Utility when there is the same version of Universal RAID Utility in
the server.
Use the same version of the Setup Program as the one when you install the current
Universal RAID Utility.
You can start the uninstallation by using the clicking [Delete] on "Universal RAID Utility"
program in the list of [Add or Remove Program].
Step 1 The procedure to start setup.exe is the same as that described in “Installation (Windows)”.
Step 2 The currently running programs are displayed, such as
mmc.exe (Event Viewer, server manager), RAID Viewer, Log
Viewer, and raidcmd. You cannot uninstall Universal RAID Utility a
long as these programs are running. Terminate the programs and
click [Retry].
s
Step 3 The uninstallation starts the InstallShield Wizard of
the Universal RAID Utility. Click [Yes] on the dialog box
shown to the right to start the uninstallation. Click [No] to
abort the setup p
rogram.
Step 4 Uninstallation begins. A right screen is displayed
while uninstalling it.
22
Step 5 At the completion of the uninstallation, the wizard appears as shown in the figure to the right. Click [Finish].
If the uninstallation completes, "Universal RAID Utility" is
deleted from the list of [Add or Remove Program].
Also, one or several programs to control RAID Controller
in your system are also deleted.
23
Preparing installation (Linux)
You must prepare the following packages for using the Universal RAID Utility. If the following packages do not
exist in the computer that installs Universal RAID Utility, you need to install them.
For the rpm packages indicated with “(*)” in the following tables, be sure to specify the rpm
packages as shown below for interdependence. Note that there is no interdependence between the
packages indicated with “(**)” and “(***)”.
rpm -ivh (package-name).rpm (package-name).rpm
Red
Hat Enterprise Linux 4.8 or later
Red Hat Enterprise Linux 5.4 or later
MIRACLE LINUX V4.0 SP 2 or later
Asianux Server 3
packages x86 x64
standard C++ library libstdc++ libstdc++ (i386)
standard C library glibc glibc (i686)
GCC library libgcc libgcc (i386)
GCC 3.3.4 Compatibility standard C++ library compat-libstdc++-33 (Note1) compat-libstdc++-33 (i386)
(Note1)
cron vixie-cron vixie-cron
syslogd sysklogd sysklogd
others iptables
pciutils
psmisc (Note2)
Red
Hat Enterprise Linux 6.0 or later
packages x86 x64
standard C++ library libstdc++ libstdc++ (i686)
standard C library glibc (**) glibc (i686) (**)
GCC library libgcc libgcc (i686)
GCC 3.3.4 Compatibility standard C++ library compat-libstdc++-33 (Note1) compat-libstdc++-33 (i686)
cron cronie (***)
cronie-anacron (***)
crontabs (***)
syslogd rsyslog rsyslog
others pciutils
nss-softokn-freebl (**)
iptables
psmisc (Note2)
iptables
pciutils
psmisc (Note2)
(Note1)
cronie (***)
cronie-anacron (***)
crontabs (***)
pciutils
nss-softokn-freebl(i686)(**)
iptables
psmisc (Note2)
24
SUSE
Linux Enterprise Server 10 SP3 or later
packages x86 x64
standard C++ library libstdc++ libstdc++
standard C library glibc glibc
GCC library libgcc libgcc
cron cron cron
syslog-ng syslog-ng (*)
others pciutils
SUSE Linux Enterprise Server 11 SP1 or later
standard C++ library libstdc++
standard C library glibc
GCC library libgcc
cron cron
syslog-ng syslog-ng (*)
packages x64
others pciutils
(Note1) This is required when you use ExpressUpdate.
(Note2) This is required when you use N8103-109/128/134/135 RAID Controllers.
klogd (*)
iptables
psmisc (Note2)
klogd (*)
libnet (*)
iptables
psmisc (Note2)
syslog-ng (*)
klogd (*)
pciutils
iptables
psmisc (Note2)
Install these packages by the following procedure (This procedure is an example using standard C++ library).
Step 1
library exists in the computer or not. If it has existed in your
computer, rpm command appears as shown in the right (the
part "*" depends on the operating system). In this case, go to
the section "Installation (Linux, VMware ESX)".
You can check by rpm command if standard C++
> rpm -q libstdc++
libstdc++*
>
1
Step 2 If standard C++ library has not existed in your
computer, rpm command appears as shown in the right. In
this case, install it to your computer.
Insert the install disk of operating system that includes the
"standard C++ library" to CD-ROM/DVD-ROM drive of
your computer.
Change the current directory to the directory where standard
C++ library exists and install the standard C++ library by
rpm command (the part "*" depends on the operating
system).
Y
ou can see the result of installation by rpm command.
After the installation finishes, the following package will exist in your computer.
libstdc++*
(The part "*" depends on the operating system.)
If the installation fails, the package will not exist in your computer.
> rpm –q libstdc++
package libstdc++ is not installed
> rpm –ivh libstdc++*.rpm
Preparing... ##############################
[100%]
1:libstdc++ ############################## [100%]
> rpm -q libstdc++
libstdc++*
>
3
2
25
y
Installation (Linux, VMware ESX)
Use setup.sh in the installation image to install latest Universal RAID Utility.
You must install the Universal RAID Utility in the ESX Server. Do not install Universal
RAID Utility in the virtual machine.
Step 1 Check if the operating system recognizes all the RAID Controllers connected. Please be sure to connect all the RAID
Controllers before installing Universal RAID Utility.
The program to control the RAID Controller depends on the type of RAID Controller.
Please be sure to connect all the RAID Controllers first then install Universal RAID Utilit
Step 2 Execute setup.sh in the installation image.
Change the current directory to the directory in which the
installation image is stored and type as follows:
(In case of Linux)
sh setup.sh --install
(In case of VMware ESX)
sh setup.sh --install –reptblen
> cd
directory name involved installation image
> sh setup.sh --install
>
m -q UniversalRaidUtility
> rp
UniversalRaidUtility-x.yy-z
>
> rpm –q eciservice-a.bb-x.i386
eciservice-a.bb-x.i386
>
> rpm –q Lib_Utils
Lib_Utils-a.bb-cc.noarch
>
> rpm -q storelib
storelib-a.bb-0
>
> rpm -q WebPAMPRO_Agent
WebPAMPRO_Agent-3.aa.bbbb-cc
>
2
.
3
Specify “—nomgr” instead of “—install” as an option at installation to exclude the NEC
ESMPRO Manager Communication Module (eciservice package and raidsrv agent service).
Step 3
When the installation is completed properly, the following packages are installed:
- UniversalRAIDUtility-x.yy-z (x is major version, yy is minor version, z is release number for x.yy)
- eciservice-a.bb-x.i386 (a is major version, bb is minor version)
(eciservice package and raidsrv agent service are not installed when you specify the –nomgr option at setup.)
Also, the programs to manage the RAID Controllers will be installed with any one of the following combinations depending on
the type of the RAID Controller used in your system.
- storelib-a.bb-0 (a.bb is version) and Lib_Utils-a.bb-cc.noarch (a.bb-cc is version)
- WebPAMPRO_Agent-3.aa.bbbb-cc (aa.bbbb-cc is version)
- storelib-a.bb-0 (a.bb is version), Lib_Utils-a.bb-cc.noarch (a.bb-cc is version) and WebPAMPRO_Agent-3.aa.bbbb-cc
(aa.bbbb-cc is version)
If the installation fails, these packages do not exist in the computer.
At the end of setup.sh, the installation is completed. Check the result of the installation by using the rpm command.
Universal RAID Utility does not install the following packages in the VMware ESX environment.
Please note that the installation is finished successfully in VMware ESX even after the program
does not exist.
storelib-a.bb-0. (a.bb is version)
Lib_Utils-a.bb-cc.noarch (a.bb-cc is version)
NEC ESMPRO Manager Ver5.5 or later versions is required to manage the server where
Universal RAID Utility Ver3.1 has been installed.
See “Installation of NEC ESMPRO Manager” for details.
26
Uninstallation (Linux, VMware ESX)
Use setup.sh in the installation image to uninstall Universal RAID Utility.
Use the same version of the Setup Program as the one when you install the current
Universal RAID Utility.
Step 1
uninstallation of Universal RAID Utility will fail.
Stop raidcmd if you are using it. If you uninstall Universal RAID Utility while you are using raidcmd, the
Step 2 Execute setup.sh in the installation image.
Change the current directory to the directory in which the
installation image is stored and type as follows:
sh setup.sh --uninstall
Step 3 At the end of setup.sh, the uninstallation is
completed. Check the result of the uninstallation by using
the rpm command. When the uninstallation is completed
properly, the following packages will be uninstalled:
- UniversalRaidUtility-x.yy-z (x is major version, yy is
minor version, z is revision number)
- eciservice-a.bb-x.i386 (a is major version, bb is minor
version,)
Also, one or several packages to control RAID Controller
are uninstalled.
If another application is using "eciservice-a.bb-x.i386" (a is major version, bb is minor version),
"eciservice-a.bb-x.i386" (a is major version, bb is minor version) is not uninstalled. Please note
that the uninstallation is finished successfully even if the program "eciservice-a.bb-x.i386" exists
in this case.
Installation of NEC ESMPRO Manager
> cd
directory name involved instal on image
> sh setup.sh --uninstall
>
> rpm -q UniversalRaidUtility
package UniversalRaidUtility is not installed
>
> rpm –q eciservice
package eciservice is not installed
>
> rp
m -q storelib
package storelib is not installed
>
> rpm -q WebPAMPRO_Agent
package WebPAMPRO_Agent is not installed
>
lati
2
3
Install NEC ESMPRO Manager Ver5.5 or later versions is required to manage the RAID System that Universal
RAID Utility Ver2.5 or later version manages. If the older version of NEC ESMPRO Manager has been installed,
update it to Ver5.5 or later versions. But, if you use the function to make/remove Hot Spare by NEC ESMPRO
Manager, you must use NEC ESMPRO Manager Ver. 5.72 or later. You cannot manage the RAID System from
Windows GUI of NEC ESMPRO Manager. Be sure to use Web GUI to manage the RAID Controller.
Don't click Back/Forward button on a browser of the Web GUI.
You can download NEC ESMPRO Manager from NEC Corporate Website (http://www.nec.com).
See “Operation Management” of “Software”.
27 28
Change of Universal RAID Utility Configuration
The configuration of Universal RAID Utility must be changed when a RAID Controller is connected or removed. In this case,
uninstall existing Universal RAID Utility and then install new Universal RAID Utility.
The following settings must be set again if the following settings has been customized,
TCP ports that Universal RAID Utility uses
RAID System Management Mode at the start of RAID Viewer or raidcmd
Scheduled tasks that registered in Operating System and execute Consistency Check
y
Starting or Stopping Universal RAID Utility
This chapter describes the procedure of starting or stopping each module in the Universal RAID Utility.
raidsrv service
The raidsrv service is started automatically when your server is booted and stopped automatically when your server is shut
down.
Without operation of the raidsrv service, the Universal RAID Utility cannot operate normally. Neither makes the raidsrv
service be not started nor stop the raidsrv service.
In case that the operating system is Linux or VMware ESX, if the raidsrv service terminates
abnormally due to an error or if the process of the raidsrv service is terminated forcibl
lock file for avoiding multiple starts is left undeleted. The raidsrv service may not be started
in this case.
, the
If this occurs, delete the following file before restarting the raidsrv service:
/var/lock/subsys/raidsrv
Starting Universal RAID Utility in Single User Mode
The Universal RAID Utility uses network functions. Accordingly, the Universal RAID Utility cannot be used in the
single user mode of Linux and VMware ESX without network functions. To use the Universal RAID Utility in the
single user mode, first enable the network functions in the following procedure and start the raidsrv service.
Step 1
Step 2 Start the raidsrv service.
Step 3 Check that the raidsrv service is started normally.
If a process ID appears, the raidsrv service is started
normally.
Start the network service.
> /etc/init.d/network start
>
> /etc/init.d/raidsrv start
>
> /etc/init.d/raidsrv status
raidsrv (pid 3738 3718) is running...
>
1
2
3
raidsrv Agent Service
The raidsrv Agent service is started automatically when your server is booted and stopped automatically when your server is
shut down.
Without operation of the raidsrv Agent service, Universal RAID Utility cannot be communicated with NEC ESMPRO
Manager. Do not set the raidsrv Agent service not to be started. Do not stop the raidsrv Agent service.
In case that the operating system is Linux or VMware ESX, if the raidsrv Agent Service
terminates abnormally due to an error or the process of the raidsrv Agent Service is
terminated forcibly, the lock file for avoiding double starts is left. If the state remains, the
raidsrv Agent Service may not be started.
If this occurs, delete the following file before restarting the raidsrv Agent Service:
/var/lock/subsys/raidsrv_agent
raidsrv Agent service cannot use in Single User Mode.
29
RAID Viewer
Use [Start] menu to open the RAID Viewer.
[Start], and point menu in order to [Programs],
Click
[Universal RAID Utility] and [RAID Viewer].
To use the RAID Viewer, you should log on to the computer as a user having the
administrator authority. Only users having the administrator authority can execute the
RAID Viewer.
Select [File] on
Viewer.
When you start the RAID Viewer on the server not connected to internet, may wait a few
minutes until startup the RAID Viewer. See "Verification of Authenticode
startup of the RAID Viewer and Log Viewer" for detail.
Only a single RAID Viewer can be started at a time.
The RAID Viewer cannot be started if the raidsrv service does not operate. An error may occur
if the RAID Viewer is started just after the start of the OS. It is because the raidsrv service has
not been started completely. In this case, wait for a while before restarting the RAID Viewer.
the Menu Bar of the RAID Viewer and click [Exit] to close the RAID
signature at the
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