The information disclosed in this document, including all designs and related materials, is the
valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as
appropriate, reserve all patent, copyright and other proprietary rights to this document, including all
design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.
The NEC product(s) discussed in this document are warranted in accordance with the terms of the
Warranty Statement accompanying each product. However, actual performance of each such
product is dependent upon factors such as system configuration, customer data, and operator control.
Since implementation by customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not warranted by NEC.
To allow for design and specification improvements, the information in this document is subject to
change at any time, without notice. Reproduction of this document or portions thereof without prior
written approval of NEC is prohibited.
Second Printing, December 2004
Copyright 2004
NEC Corporation
7-1 Shiba 5-Chome, Minato-Ku
Tokyo 108-8001, Japan
All Rights Reserved
Printed in Japan
Keep this User's Guide handy for quick reference when necessary.
SAFETY INDICATIONS
To use NEC Express5800 Series safely, follow the instructions in this User's Guide.
This guide explains components that pose a danger, types of dangers, and actions taken to prevent
them; such components are labeled warning.
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger dependin g on
the degree. These terms are defined as follows:
WARNING
CAUTION
This guide uses the following three types of symbols to give indications and precautions against a
danger. They are defined as follows:
Indicates that there is a risk of danger. Each image symbolizes a particular type of
danger. (Attention)
Indicates what you must not do. Each image symbolizes a particular type of
prohibition. (Prohibited actions)
Indicates what you must do. Each image symbolizes a particular type of action
necessary to avoid a danger. (Mandatory actions)
(Example)
High temperature.
Term indicating a degree of danger
Symbol indicating a prohibited
action (may not always be
indicated)
Indicates a danger that could lead to a death or serious injury.
Indicates a danger that could lead to a burn, other injuries or damage to
physical assets.
Symbol to draw attention
CAUTION
Immediately after the power-off, system components such as hard disk are
very hot. Wait the server to cool down completely before adding/removing
some component.
Description of a danger
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS
Attention
Indicates a risk of an electric shock.
Indicates a risk of an injury due to heat.
Indicates a risk of catching your fingers.
Indicates a risk of a fire or smoke.
Indicates a general precaution or warning that is not defined herein.
Indicates a risk of losing eyesight due to laser beam.
Indicates a risk of an injury or damage to physical assets due to a hazardous material.
Prohibited actions
Indicates a general prohibition that is not defined herein.
Do not disassemble, repair, or modify the equipment. There is a risk of an electric
shock or fire.
Mandatory actions
Unplug the server. There is a risk of an electric shock or fire.
Indicates a general action to take that is not defined herein. Make sure to follow the
instructions.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numériqeu de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
CE Statement
Warning: This is a Class A product. In residential environment, this product may cause radio
interference, in which case the user may be required to take adequate measures (EN55022).
NOTE: This product provides resistance against hardware faults with its redundant hardware
modules. However, this does not mean complete fault-tolerance is assured. For example,
there is a risk of system down when:
– A fatal fault occurs in software.
– Both modules within a redundant hardware pair break down.
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry
or the interconnect backplane.
– The entire system is cut off from AC power.
Trademarks
NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC
Corporation.
Stratus is a registered trademark of Stratus Technologies Bermuda Ltd.
Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft
Corporation in the United States and other countries.
Intel and Pentium are registered trademarks of Intel Corporation.
AT is a registered trademark of International Business Machines Corporation in the United States
and other countries.
VERITAS is a registered trademark of VERITAS Software Corporation in the U.S. and other
countries.
The VERITAS logo and VERITAS Volume Manager are trademarks of VERITAS Software
Corporation.
Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Ad o be System s
Incorporated.
Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.
Xeon is a trademark of Intel Corporation in the United States. DLT and DLTtape are trademarks of
Quantum Corporation in the United States. QLogic and its logo are trademarks of QLogic
Corporation in the United States. Fast!UTIL is a trademark of QLogic Corporation in the United
States.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server
2003 Enterprise Edition operating system are called Windows Server for short. Microsoft Windows
2000 Server operating system, Microsoft Windows 2000 Advanced Server operating system and
Microsoft Windows 2000 Professional operating system are called Windows 2000 for short.
Microsoft Windows NT Server network operating system version 3.51/4.0 and Microsoft Windows
NT Workstation operating system version 3.51/4.0 are called Windows NT for short. Microsoft
Windows Millennium Edition Operating System is called Windows Me for short. Microsoft
Windows 98 operating system is called Windows 98 for short. Microsoft Windows 95 operating
system is called Windows 95 for short.
Names used with sample applications are all fictitious. They are unrelated to any existing product
names, names of organizations, or individual names.
To prevent voltage sag:
This product may be affected by voltage sag caused due to lightning. To prevent voltage sag, you
are recommended to use an AC uninterruptible power supply (UPS) unit.
Notes:
(1) No part of this manual may be reproduced in any form without prior written permission of
NEC Corporation.
(2) The contents of this manual are subject to change without prior notice.
(3) The contents of this manual shall not be copied or altered without prior written permission of
NEC Corporation.
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find
any part unclear, incorrect, or omitted in this manual, contact the sales agent where you
purchased this product.
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or
consequential damage arising from the use of this manual regardless of (4) above.
PREFACE
Welcome to the NEC Express5800/ft series.
NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided
by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to
instantaneously isolate the failed parts to assure non-stop running; operation will be moved
smoothly from one module to the other, minimizing damage to it. You can use this NEC
Express5800/ft series in a mission-critical system where high availability is required. By the use of
Windows200 3 operating system, it also provides outstanding openness for general-purpose
applications, etc.
i
To make the best use of these features, read this User's Guide thoroughly to understand how to
operate NEC Express5800/ft series.
ii
ABOUT THIS USER'S GUIDE
This User's Guide helps a user to properly setup and use the product.
Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily
operation.
Keep this manual handy.
This User's Guide is intended for users who have a good kn owl edge on the basic use of
Windows2003/NT operating systems and general I/O devices such as a keyboard and mouse.
How to Use This User's Guide
This guide consists of eight chapters and appendices. To help you find a solution quickly, the guide
contains the following information:
For descriptions on setting up this product, see the separate volume “User’s Guide (Setup).”
Before going on to main chapters, be sure to read “Precautions for Use.” These precautions are very
important for using the product safely.
Chapter 1 Precautions for Use
This chapter describes precautions necessary to use the product safely and properly. Be
sure to read this chapter before using the product. It also provides information on user
support. It will be helpful when you need maintenance service, support, etc.
Chapter 2 General Description
This chapter describes what you should know about the product: its component names,
functions, operating procedures as well as handling of devices and other parts.
Chapter 3 Windows Setup and Operation
This chapter describes setup and operation specific to the product when it is on
Windows.
Chapter 4 System Configuration
This chapter describes how to make settings of built-in basic input/output system. It also
describes factory-shipped parameters.
Chapter 5 Installing and Using Utilities
This chapter describes features and operating procedures of a standard utility “NEC
EXPRESSBUILDER.” It also describes procedures to install and operate various
software programs contained in its CD-ROM.
Chapter 6 Maintenance
This chapter describes maintenance procedures and use of maintenance tools. If you
need to move the product for maintenance purposes, follow the steps provided in this
chapter.
Chapter 7 Troubleshooting
If the product does not work properly, see this chapter before deciding that it is a
breakdown.
Chapter 8 System Upgrade
This chapter describes procedures to add options and precautions. See also this chapter
when you replace failed components.
Appendix A Specifications
This appendix lists specifications of the product.
Appendix B I/O Port Addresses
This appendix lists factory-assigned I/O port addresses.
Additional symbols
The following symbols are used throughout this User's Guide in addition to the caution symbols
describe at the beginning.
iii
IMPORTANT:
CHECK:
TIPS:
Important points or instructions to keep in mind when using the
server or software
Something you need to make sure when using the server of
software
Helpful information, something useful to know
Accessories
This product is shipped with various accessories. See the attached list to make sure everything is
included and check the individual items. If some component is missing or damaged, contact your
sales agent.
Keep the accessories in a safe place. You will need them when you perform setup,
addition of options, or replacement of failed components.
To check NEC EXPRESSBUILDER components, see the attached list.
Be sure to fill out and mail the software registration card that is attached to your operating
system.
Make backup copies of included floppy disks, if any. Keep the original disks as the master
disks; use these copies in operation.
Improper use of an included floppy disk or CD-ROM may alter your system environment.
If you find something unclear, stop using them and contact your sales agent.
This unit uses multiple power supply cords.
Disconnect all power supply cords prior to
Servicing this system
1-6 Precautions for Use
PCI/CPU Modules
PCI Module
CPU Module
Label A
Label A
Label A
Precautions for Use 1-7
PRECAUTIONS FOR SAFETY
This section provides precautions for using the server safely. Read this section carefully to ensure
proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described
in the previous section.
General
WARNING
Do not use the equipment in an operation where human lives are involved or
high reliability is required.
This equipment is not intended for use in controlling or use with facilities or
systems where human lives are involved or high reliability is required, inc luding
medical devices or nuclear, aerospace, transportation, and traffic control
facilities. NEC assumes no liability for any accidents or damage to physical
assets resulting from the use of this equipment in such systems or facilities.
Do not continue to use the equipment if you detect smoke, odor, or noise.
If the equipment emits smoke, odor, or noise, immediately flip off the POWER
switch, unplug the cord, and contact your sales agent. There is a risk of a fire.
Do not insert a wire or metal object
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk
of an electric shock.
Do not use the equipment in an unsuitable place.
Do not install a server rack in an unsuitable environment.
Other systems also may be affected, and the rack may fall over to cause a fire
or injuries. For details about installation environment and quake-resistant
engineering, see the attached manual or contact your sales agent.
Do not install the equipment on a nonconforming rack.
Install the equipment on a 19-inch rack confirming to the EIA standard. Do not
use the equipment without a rack or install it on a nonconforming rack. The
equipment may not function properly, and there is a risk of damage to physical
assets or injuries. For suitable racks, contact your sales agent.
1-8 Precautions for Use
Prevent water or foreign objects from getting into the equipment.
Do not let water or foreign objects (e.g., pins or paper clips) enter the
equipment. There is a risk of a fire, electric shock, and breakdown. When such
things accidentally enter the equipment, immediately turn off the power and
unplug the cord. Contact your sales agent instead of trying to disassemble it
yourself.
CAUTION
Use of Power Supply and Power Cord
Precautions for Use 1-9
WARNING
Do not handle a power plug with a wet hand.
Do not plug/unplug a power cord with a wet hand. There is a risk of an electric
shock.
Do not connect the ground wire to a gas pipe.
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.
CAUTION
Do not plug the cord in a nonconforming outlet.
Use a wall outlet with specified voltage and power type. There is a risk of a fire
or current leakage.
Avoid installing the equipment where you may need an extension c ord. If the
cord that does not meet the power specifications, there is a risk of overheating
that could lead to a fire.
Do not plug too many cords in a single outlet.
If the rated current is exceeded, there is a risk of overheating that could lead to
a fire.
Do not plug the cord insecurely.
Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor
contact. If dust settles on the slots and it absorbs moisture, there is also a risk
f heat or fire. o
Do not use nonconforming power cords.
Use the power cords specified by NEC. If the rated current is exceeded, there is
a risk of a fire.
You also have to observe the following prohibitions to prevent an electric shock
and a fire caused by damages of the cords.
Do not pull on the cord.
Do not pinch the cord.
Do not bend the cord.
Keep chemicals away from the cord.
Do not twist the cord.
Do not place any object on the cord.
Do not use cords as bundled.
Do not alter, modify, or repair the cord.
Do not staple the cord.
Do not use any damaged cord. (Replace it with a new one of the same
specifications. For replacement procedures, contact your sales agent.)
1-10 Precautions for Use
Installation, Relocation, Storage and Connection
Disconnect the power cord(s) before installing or removing the equipment.
Be sure to power off the equipment and unplug its power cords from the wall
outlet before installation/relocation. All voltage is removed only when the power
cords are unplugged.
WARNING
Do not hold the front bezel to lift the equipment.
The equipment weighs around 70 kg (depending on its hardware configuration).
Do not hold the front bezel, or it may become detached, causing an injury. For
lifting and moving the equipment, remove the mounted modules from the main
unit and carry them separately. It takes at least two people to carry it; hold the
equipment firmly by its bottom.
Do not install the equipment in an unsuitable place.
Install the equipment in such a place as specified in this User's Guide. Avoid
the following, or there is a risk of a fire.
a dusty place
a humid place located near a boiler, etc
a place exposed to direct sunlight
an unstable place
Be careful not to hurt your fingers.
Exercise great care not to hurt your fingers on the rail when you
mount/dismount the equipment into/from the rack.
Do not use or store this product in corrosive environment.
Avoid the usage or storage of this product in an environment which may be
exposed to corrosive gases, such as those including but not limited to :
sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia and/or
ozone.
Avoid installing this product in a dusty environment or one that may be exposed
to corrosive materials such as sodium chloride and/or sulfur.
Avoid installing this product in an environment which may have excessive metal
flakes or conductive particles in the air.
Such environments may cause corrosion or short circuits within this product,
resulting in not only damage to this product, but may even lead to be a fire
hazard.
If there are any concerns regarding the environment at the planned site of
installation or storage, please contact your sales agent.
CAUTION
Precautions for Use 1-11
CAUTION
Do not connect any interface cable with the power cord of the server plugged to
a power source.
Make sure to power off the server and unplug the power cord from a power
outlet before installing/removing any optional internal device or
connecting/disconnecting any interface cable to/from the server. If the server is
off-powered but its power cord is plugged to a power source, touching an
internal device, cable, or connector may cause an electric shock or a fire
resulted from a short circuit.
Do not use any non-designated interface cable.
Use only interface cables designated by NEC; identify which component or
connector to attach beforehand. If you use a wrong cable or make a wrong
connection, there is a risk of short-circuit that could lead to a fire.
You also have to observe the following prohibitions about handling and
connecting interface cables:
Do not use any damaged cable connector.
Do not step on the cable.
Do not place any object on the cable.
Do not use the equipment with loose cable connections.
1-12 Precautions for Use
Cleaning and Handling of Internal Devices
WARNING
Do not disassemble, repair, or alter the server.
Unless described herein, never attempt to disassemble, repair, or alter the
equipment. There is a risk of an electric shock or fire as well as malfunction.
Do not look into the CD-ROM drive
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside
while the system is on. A laser beam is invisible; if your eyes get exposed to it,
there is a risk of losing eyesight.
Do not detach a lithium battery yourself.
This equipment has a lithium battery. Do not detach it yourself. If the battery is
exposed to fire or water, it could explode.
When the lithium battery is running down and the equipment doesn’t work
correctly, contact your sales agent instead of disassembling, replacing or
recharging it yourself.
Disconnect the power plug before cleaning the server.
Make sure to power off the server and disconnect the power plug from a power
outlet before cleaning or installing/removing internal optional devices. Touching
any internal device of the server with its power cord connected to a power
source may cause an electric shock even of the server is off-powered.
Disconnect the power plug from the outlet occasionally and clean the plug with
a dry cloth. Heat will be generated if condensation is formed on a dusty plug,
which may cause a fire.
High temperature
Immediately after powering off the system, system components such as hard
disk may be very hot. Wait for the server to cool down completely before
adding/removing components.
Make sure to complete installation.
Firmly install all power cords, interface cables and/or boards. An incompletely
installed component may cause a contact failure, resulting in fire and/or smoke.
CAUTION
During Operation
Precautions for Use 1-13
Do not pull out a device during operation.
Do not pull out or remove a device while it works. There is a risk of malfunction
and injuries.
Do not touch the equipment when it thunders.
Unplug the equipment when it threatens to thunder. If it starts to thunder before
you unplug the equipment, do not touch the equipment and cables. There is a
risk of a fire or electric shock.
Keep animals away.
Animal’s waste or hair may get inside the equipment to cause a fire or electric
shock.
Do not place any object on top of the server.
The object may fall off to cause injuries, damage to hardware and/or a fire.
Do not leave the CD tray ejected.
Dust may get in the equipment to cause malfunction. The ejected tray may also
become a cause of injuries.
Do not use a cellular phone or pager around the equipment.
Turn off your cellular phone or pager when you use the equipment. Their radio
waves may cause the equipment to malfunction.
CAUTION
1-14 Precautions for Use
Rack-mount Model
CAUTION
Do not attempt to install the server yourself.
To avoid a risk of injuries, users should not attempt to install the equipment into
a rack. Installation should be performed by trained maintenance personnel.
< For Maintenance Personnel Only >
Do not remove and carry the equipment with modules mounted.
When you remove this product from the rack and carry it, remove all modules
that are mounted first.
Do not install the equipment in such a manner that its weight is imposed on a
single place.
To distribute the weight, attach stabilizers or install two or more racks. It may
fall down to cause injuries.
Do not assemble parts alone.
It takes at least two people to mount doors and trays to a rack. You may drop
some parts to cause a breakage or injuries.
Do not pull a device out of the rack if it is unstable.
Before pulling out a device, make sure that the rack is fixed (by stabilizers or
quake-resistant engineering).
Do not leave two or more devices pulled out from the rack.
If you pull out two or more devices the rack may fall down. You can only pull out
one device at a time.
Do not install excessive wiring.
To prevent burns, fires, and damage to the equipment, make sure that the rated
load of the power branch circuit is not exceeded. For more information on
installation and wiring of power-related facilities, contact your electrician or local
power company.
Precautions for Use 1-15
For Proper Operation
Observe the following instructions for successful operation of the server. Failure to observe them
could lead to malfunction or breakdown.
Perform installation in a place where the system can operate correctly. For details, see the
separate volume “User’s Guide (Setup)”.
Before turning off the power or ejecting a disk, make sure that the access LED is off.
When you have just turned off the power, wait at least 30 seconds before turning it on again.
Once you have turned on the server, do not turn it off until the "NEC" logo appears on the
screen.
Before you move the equipment, turn off the power and unplug the cord.
This server shall not assure reproduction of copy-protect CDs using reproduction equipment
if such disks do not comply with CD standards.
Clean the equipment regularly. (For procedures, see Chapter 6.) Regular cleaning is effective
in preventing various types of trouble.
Lightning may cause voltage sag. As a preventive measure, it is recommended to use UPS
(uninterruptible power supply).
This equipment does not support the connection through an UPS serial port (RS-232C) or the
control using PowerChutePlus .
Check and adjust the system clock before operation in the following conditions:
- After transporting the equipment
- After storing the equipment
- After the equipment halt under the conditions which is out of the guranteed
environment conditions (Temperature: 10 to 35
°C, Humidity: 20 to 80%).
Check the system clock once in a month. It is recommended to operate the system clock using
a time server (NTP server) if it is installed on the system which requires high level of time
accuracy. If the system clock goes out of alignment remarkably as time goes by, though the
system clock adjustment is performed, contact your sales agent.
When you store the equipment, keep it under storage environment conditions (Temperature:
-10 to 55°C, Humidity: 20 to 80%, non-condensing).
If NEC Express5800/ft series, the built-in optional devices, and the media set for the backup
devices (tape cartridges) are moved from a cold place to a warm place in a short time,
condensation will occur and cause malfunctions and breakdown when these are used in such
state. In order to protect important stored data and assets, make sure to wait for a sufficient
period of time to use the server or components in the operating environment.
Reference: Length of the time effective at avoiding condensation in winter (more than 10°C
differences between room temperature and atmospheric temp erature)
Disk devices: Approximately 2-3 hours
Tape media: Approximately 1 day
Make sure that the optional devices are attachable and connectable to the equipment. There is
a risk of malfunctions that could lead to a breakdown of the equipment even if you could
attach and connect.
1-16 Precautions for Use
Make sure that your options are compatible with the system. If you attach any incompatible
option, there is a risk of malfunction that could lead to a breakdown.
It is recommended to use NEC's genuine option products. Some competitors’ products are
compatible with this server. However, servicing for trouble or damage resulting from such a
product will be charged even within the warranty period.
Precautions for Use 1-17
TRANSFER TO THIRD PARTY
When you transfer (or sell) the product or its included items, you must observe the following:
Server
Attach this User's Guide to the server you are transferring (or selling) to a third party.
IMPORTANT: Data remaining on hard disk:
When you transfer your server, you are responsible for erasing important data stored on its hard
disk (e.g., customer information, accounting information); you must be careful to prevent such
data from leaking out to outsiders.
Even if you perform “Empty trash” on Windows or Linux operating system or execute a “format”
command to erase data superficially, the data actually remains on the hard disk. If data is not
erased completely, it could be restored by certain software and be used for unexpected purposes.
You are strongly recommended to buy a special type of software or service to avo id such trouble.
For details, contact your sales agent.
NEC shall not be accountable for such data leakage caused by your failure to take necessary
measures.
Included Software
When you transfer or sell the included software to a third party, you must meet the following
conditions:
Transfer all of the software included with the system. Do not retain any copies.
Meet the conditions of transfer described in each software license agreement.
Uninstall untransferable programs, if any, from the server before the transfer.
1-18 Precautions for Use
DISPOSAL OF EQUIPMENT AND CONSUMABLES
When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional
boards, etc., you need to observe your local disposal rules. For details, ask your municipal
office.
IMPORTANT: For disposal (or replacement) of batteries on the motherboard, consult
with your sales agent.
If data remains on the hard disk, backup data cartridges, floppy disks, or other writable
media (such as CD-R and CD-RW), it could be restored and reused by outsiders. The
customer is responsible for wiping out such data before disposal. You need to exercise
sufficient care to protect privacy and confidential information.
Some of the system components have limited lifetime (e.g., cooling fans, built-in batteries,
built-in CD-ROM drive, floppy disk drive, mouse). For stable operation, it is
recommended to replace them regularly. For lifetime of individual components and
replacing procedures, ask your sales agent.
WARNING
Do not detach a lithium battery yourself.
This equipment has a lithium battery. Do not detach it yourself. If the battery is
exposed to fire or water, it could explode.
RISK OF EXPLOSION IF BATTERY IS REPLACED WITH INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
When the lithium battery is running down and the equipment doesn’t work
correctly, contact your sales agent instead of disassembling, replacing or
recharging it yourself.
PCI module board
Precautions for Use 1-19
IF SYSTEM TROUBLE IS SUSPECTED
Before sending the equipment for repair, try the following:
1. Check if its power cord and connection cables are attached correctly.
2. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take
measures as instructed.
3. Certain software programs are required f or operation of NEC Express5800/ft series.
Check if these programs are properly installed.
4. Use a commercially available anti-virus program to check the server.
If the problem isn’t solved by the above actions, stop using the server and consult with your sales
agent. In this case, check LED indications of the server and alarm indications on the display, which
will serve as helpful information at the time of repair.
ABOUT REPAIR PARTS
The minimum duration of holding repair parts of this equipment may be different for each country,
so contact the NEC sales representatives.
If the period is not specified, the repair parts are kept for 5 years aft er di sco nti nuance of the product.
1-20 Precautions for Use
Advice for Your Health
Prolonged use of a computer may affect your health. Keep in mind the
following to reduce stresses on your body:
Sit in a good posture
Sit on your chair with your back straight. If the desk height is appropriate,
you will slightly look down at the screen and your forearms will be parallel to
the floor. This “good” work posture can minimize muscle tension caused by
sedentary work.
If you sit in a “bad” posture—for example, sit round-shouldered or with you
face too close to the display—you may easily suffer fatigue or have your
eyesight affected.
Adjust the installation angle of Display
Most types of displays allow you to adjust the angle vertically and
horizontally. This adjustment is very important to prevent the reflection of
light as well as to make the screen more comfortable to see. Without this
adjustment, it is difficult to maintain a “good” work posture and may get tired
soon. Be sure to adjust the angle before using the display.
Adjust Brightness and Contrast
Displays allow you to adjust brightness and contrast. Optimum brightness
and contrast vary depending on the individual, age, brightness of the room,
etc; you need to make an adjustment accordingly. If the screen is too bright
or too dark, it is bad for your eyes.
Adjust the installation angle of Keyboard
Some types of keyboards allow you to adjust the angle. If you adjust the
angle to make the keyboard more comfortable to use, you can greatly
reduce stresses on your shoulders, arms, and fingers.
Clean the Equipment
Cleanliness of the equipment is very important not only for reasons of
appearance but also from the viewpoints of function and safety. Especially,
you need to regularly clean the display, which gets unclear due to the
accumulation of dirt.
Take a break when you get tired
If you feel tired, you are recommended to refresh yourself by taking a short
break or doing a light exercise.
Chapter 2
General Description
This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this
chapter when you want to know about certain components and how to operate them.
2-2 General Description
STANDARD FEATURES
High performance
Intel
High-speed Ethernet interface
High-speed disk access (Ultra160 SCSI
Expandability
Wide variety of optional I/O slots
Large memory of up to 3 GB
Remote power-on feature
USB interface
The NEC Express5800/ft series achieves fault-tolerant high-availability in a space-saving form
factor by incorporating redundant hardware module pairs in a single chassis. These modules work in
synchronous tight lockstep while constantly making comparisons with each other and detecting
anomalous diversions in operati on.
Memory
CPU Module #1
PCI Module #1
Windows software programs
New fault-tolerant technology
Even if one hardware module stops, the server can continue operation with the other module. After the failed
module is replaced, the new module will obtain information from the other and resume operation.
Mirrored
Compare/Sync
PCI Module #2
Mirror
Memory
CPU Module #2
Standard product
NEC Express5800/ft series is a highly fault-tolerant Windows server that achieves continuous
computing operations, data storage mirror, and continuous network connection. It allows you to run
Windows Server 2003-based applications.
NEC Express5800/ft series achieves continuous computing operations for the Windows server and
server-based applications with its redundant CPU processing and redundant memory. It assures data
redundancy through duplication of server data on an independent storage system. These features
eliminate server downtime that is usually caused by network disconnection or trouble with the I/O
controller, Eth e rnet ada pt e r o r disk d ri ve, and su pp ort o per ati on of the network and server
applications continuously. While being transparent to application software, NEC Express5800/ft
series achieves high fault-tolerance.
NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows
Event Log of these events. If you use an alarm notification tool, yo u can configure NEC
Express5800/ft series to notify you when certain events occur.
NEC ESMPRO is installed on the system as a server management solution. NEC ESMPRO, a
GUI-based management tool, allows you to monitor, view, and configure NEC Express5800/ft
series. This tool also supports both local and remote management of NEC Express5800/ft series.
2-4 General Description
NEC Express5800/ft series mainly provides the following advantages:
Highly fault-tolerant processing and I/O subsystems
NEC Express5800/ft series use redundant hardware and software to assure server
operation even if one module suffers trouble with its processor, me mory, I/O (including
trouble related to the I/O controller), disk drive, or Ethernet adapter.
Continuous network connection
NEC Express5800/ft series maintains continuous network connection by detecting any
trouble with the network adapter, connection, etc. If trouble occurs, the standby network
connection will take over all network traffic processing and thus securely maintain the
network system connection of NEC Express5800/ft series without losing network traffic
or client connection.
Support of multiple network connections
Since NEC Express5800/ft series can support multiple Ethernet connections, you can add
network redundant control or network tr affic cont rol.
Industry standard hardware platform
NEC Express5800/ft series uses IA (Intel Architecture)-based system hardware.
No need to modify applications
You can run Windows Server 2003-compliant applications on NEC Express5800/ft series.
Thus, unlike other highly fault-tolerant products, special API or scripts are not necessary.
Automatic mi rroring
NEC Express5800/ft series automatically maintains data as the current data.
Automatic detection and notification of faults
NEC Express5800/ft series detects and sorts out all events such as general status changes
and faults, and notifies Windows Event Log of these events.
Transparent migration
NEC Express5800/ft series constantly monitors events. If trouble occurs on NEC
Express5800/ft series’ server module, it will transparently use a redundant module of the
failed module. This feature maintains data and user access without losing application
service.
Automatic reconfiguration
When the failed module restarts after the trouble is corrected, NEC Express5800/ft series
will perform reconfiguration automatically, and if necessary, resynchronize the affected
modules. Reconfiguration can include CPU processing (e.g., CPU memory), server's
operating system (and related applications), and system data stored on the hard disks. In
most cases, NEC Express5800/ft series automatically restores redundancy of the server
modules after recovery.
General Description 2-5
Local and remote management
NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool
uses a GUI that enables monitoring and setting of NEC Express5800/ft series. NEC
ESMPRO can be used both locally and remotely on work station PCs or server PCs.
Event notification function
When trouble or other events are detected on NEC Express5800/ft series, they will be
notified to Windows Event Log and saved. Therefore, you can view the log items locally
or remotely by a usual Windows procedure. Since an NEC Express5800/ft series events
use unique IDs, they are easy to distinguish.
In-service repairing
You can repair or replace a failed module even if NEC Express5800/ft series is operating.
Partition structure
On this product, the first logical drive will be in the following state when the setup by
NEC EXPRESSBUILDER is complete:
Partition for operating system
Free area
* The size varies depending on the specification at setup.
CHECK: The partition for operating system is not mirrored at the time of NEC
EXPRESSBUILDER setup completion. Mirror the partition separately.
Windows OS and media
The Windows OS media used on NEC Express5800/ft series are not specifically processed
for it. The standard operating methods of Windows are same as general.
2-6 General Description
HOW THE OPERATING SYSTEM SEES THE CPU MODULES
On NEC Express5800/ft series, the CPU modules are redundantly configured but only the
processors installed on the primary side are shown.
How CPU modules appear on Device Manager
Device Manager shows as many CPUs as the number of physical CPUs.
System with two CPUs
System with one CPU System with two CPUs
How CPU modules appear on Task Manager
Intel Xeon processor introduces a new technology called Hyper-Threading Technology. It is a
technology that makes the operating system see a single processor performing as two logical
processors.
Task Manager shows logical processors using the Hyper-Threading Technology. As shown
below, information for the processors of twice the number of physical processors is displayed.
System with one CPU System with two CPUs
General Description 2-7
NAMES AND FUNCTIONS OF COMPONENTS
Names and functions of components are shown below:
Front View
Tower model
Rack-mount model
2-8 General Description
1 Front bezel
A door that covers internal components. You can lock it with the included security key.
2 Key slot
Insert the security key in this slot to unlock the front bezel.
3 Stabilizers
Parts for stabilizing a tower-model unit.
4 Casters
Wheels for moving a tower-model unit.
5 BMC status LED
See “LEDs” in this chapter for details.
6 PCI module status LED 1
See “LEDs” in this chapter for details.
7 PCI module status LED 2
See “LEDs” in this chapter for details.
8 DISK ACCESS LED
See “LEDs” in this chapter for details.
9 CPU module status LED 1
See “LEDs” in this chapter for details.
10 CPU module status LED 2
See “LEDs” in this chapter for details.
Front View (inside)
General Description 2-9
Tower model
Rack-mount model
2-10 General Description
1 PCI module (for group 1)
A module that includes a PCI board and LAN controller.
2 PCI module (for group 2)
A module that includes a PCI board and LAN controller.
3 CPU module (for group 1)
A module that includes a CPU (processor) and memory (DIMM).
4 CPU module (for group 2)
A module that includes a CPU (processor) and memory (DIMM).
5 POWER switch
A switch for turning on/off power to the system. The POWER switch on the primary PCI
module will be lit. Press it once to turn on power. Press it again to turn off power. Depress
the switch for more than four seconds to force the system to power down. The POWER
switch on the secondary PCI module will be unlit and will not respond until a failure in the
primary PCI module causes the secondary PCI module to assume primary functionality.
6 CD-ROM drive
Used for reading data from CD-ROMs.
Although there are two CD-ROM drives, only the one on the active primary PCI module can
be used (the module with the lit POWER Switch LED).
7 3.5-inch hard disk drive bay
Slots for adding hard disks. On a tower model, they are called Slots 1, 2, and 3 from the
bottom. On a rack-mount model, they are called Slots 1, 2, and 3 from the left. Slots of the
same number are mirrored between the groups 1 and 2.
8 DUMP switch
A switch for outputting a memory image from the kernel to a file.
9 DISK LED (green/amber)
An LED on the hard disk. Blinks in green while the hard disk is accessed and turns amber
when operating in simplex mode. If one of the mirrored hard disks fails, the failed disk’s LED
turns green and the other disk’s LED turns amber.
CD-ROM Drive
1 Status LED
An LED that stays on while the loaded CD-ROM is accessed.
2 CD tray eject button
A button for ejecting the CD tray.
3 Manual release hole
When the eject button does not work, insert a metal pin into this hole to forcefully eject the CD
tray.
Rear View
)
)
)
)
)
)
General Description 2-11
CPU module (for Group1
PCI module (for Group2)
PCI module (for Group1) CPU module (for Group2
PCI module (for Group1
PCI module (for Group2
CPU module (for Group1
CPU module (for Group2
Tower model
Rack-mount model
2-12 General Description
1 Serial port A connector
Connected to a device that has a serial interface. For maintenance use only.
2 AC inlet B (for Group1)
PC socket for plugging a power cord (for Group1). If you desire to make the PCI module for
Group1 primary, use this inlet to connect the power cord first.
3 Serial port B connector
Connected to a device that has a serial interface. For maintenance use only.
4 USB connectors
Tower model: from top: USB1, USB2
Rack-mount model: from left: USB1, USB2
Connected to devices that support the USB interface.
Connect the keyboard (with mouse) to USB 1; connect the USB floppy disk drive to USB 2.
5 AC inlet A (for Group2)
PC socket for plugging a power cord (for Group2). If you desire to make the PCI module for
Group2 primary, use this inlet to connect the power cord first.
6 Monitor connector
Connected to the display unit.
7 SCSI connector
Used for connecting external SCSI devices.
8 PCI module status LED 1
See “LEDs” in this chapter for details.
9 PCI module status LED 2
See “LEDs” in this chapter for details.
10 PCI board slot status LED (Slot1)
See “LEDs” in this chapter for details.
11 PCI board slot status LED (Slot2)
See “LEDs” in this chapter for details.
12 PCI board slot status LED (Slot3)
See “LEDs” in this chapter for details.
13 LINK/ACT LED
See “LEDs” in this chapter for details.
14 LAN connector 1
A connector for 1000BASE-T, 100BASE-TX, and 10BASE-T. Connected to the network
system on LAN.
15 1000/100/10 LED
See “LEDs” in this chapter for details.
16 LINK/ACT LED
See “LEDs” in this chapter for details.
17 100/10 LED
See “LEDs” in this chapter for details.
18 LAN connector 2
A connector for 100BASE-TX and 10BASE-T. Connected to the network system on LAN.
CPU Module
General Description 2-13
Group 1 and group 2 have the same configura t i on.
1
Module handle
2
Cooling fan
3
CPU module board
4
CPU socket #2 (additional)
5
AC inlet (in the back)
6
Back panel connector (in the back)
7
CPU socket #1 (standard)
8
DIMM
9
Power unit
10
Power backboard
2-14 General Description
CPU module board
Group 1 and group 2 have the same configuration.
1
Cooling fan connector
2
LED connector
3
Power connector
4
CPU socket #2
5
CPU socket #1
6 DIMM sockets (Slots #1 to #6 from left. Add memory modules in pairs: #1 and #2, #3 and #4,
#5 and #6.)
*This section only describes connectors that are used for replacing parts or upgrading. Other
connectors have been setup before shipment.
PCI Module
General Description 2-15
Group 1 and group 2 have the same configura t i on.
1
Cooling fan
2
Power unit
3
AC inlet (in the back)
The AC cable in the module which is connected to the AC inlet cannot be used for other
purposes.
4
Backpanel connector (in the back)
5
PCI module board
6
Video board
7
PCI riser card
8
PCI board retention bracket
9
SCSI backboard
2-16 General Description
PCI module board
Group 1 and group 2 have the same configuration.
1
SCSI connector (external)
2
Configuration jumper pin
3
Battery (lithium battery)
4
Cooling fan connector
5
Power connector
6
IDE connector
7
Power switch connector
8
LED connector
9
SCSI connector (internal)
Chassis Board Layout
Rack-mount model
Backplane
Back panel
Interface board
Clock board
General Description 2-17
LEDs
This section describes indications and meanings of the LEDs on NEC Express5800/ft series.
Refer to pages 2-6 through 2-12 for the locations of each LED.
POWER LED
The POWER switch of the PCI module also functions as a POWER LED. When power is supplied
to the modules, POWER LED on the primary side will illuminate (the switch also works on the
primary side alone).
BMC Status LED
The BMC status LED indicates the status of the Baseboard Management Controller (BMC) installed
on NEC Express5800/ft series.
The LED stays green while the server is running normally. If the LED is not green, there is
something wrong with the server.
The table below shows indications of the BMC status LED and their meanings.
TIPS:
If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view
the error log to identify the cause of a trouble.
When you want to restart the server, perform a shutdown if the OS allows you to shut down
the system. If not, perform a reset or forced shutdown, or you can restart the server by unplug
and plugging the power cord.
LED indications
Primary Secondary
Green Off
Green
(blinking
every 1
second)
Off Off
Off
Description Action
BMC operates normally
and CPU and PCI modules
are in duplex mode.
CPU or PCI modules are
not in duplex mode during
operation.
AC power is all off. Turn on the AC power.
Performing POST.
CPU module error
occurred.
PCI module error occurred.
Remount components whose status
LED is red. If the problem persists,
replace that module.
Wait for a while; it will illuminate in
green shortly after POST.
After turning off the power, turn it on to
restart the system. If some error
message appears on the POST screen,
write it down and contact your sales
agent.
–
2-18 General Description
LED indications
Primary Secondary
Amber Off
Amber
Off
(blinking
every 1
second)
Red Off
1
ANY*
ANY*
Red
1
Red
(blinking
every 0.5
second)
1
ANY*
Red
(blinking
every 1
second)
Description Action
Detected a fatal
temperature error.
If LCD displays some error message,
refer to the error message list (see
Chapter 7).
Check if dust is accumulated on internal
fans and confirm that the fan cables are
connected firmly. If the message does
not disappear, contact your sales agent.
Detected a fatal voltage
Contact your sales agent.
error.
Detected a temperature
error to be warned.
If LCD displays some error message,
refer to the error message list (see
Chapter 7).
Check if dust is accumulated on internal
fans and confirm that the fan cables are
connected firmly. If the message does
not disappear, contact your sales agent.
Detected a voltage error to
Contact your sales agent.
be warned.
Detected a device defect.
Detected a fan alarm.
If LCD displays some error message,
refer to the error message list (see
Chapter 7).
Check if dust is accumulated on internal
fans, and confirm that the fan cables are
connected firmly. If the message does
not disappear, contact your sales agent.
BMC is being dumped. Wait for a while; it will go off soon.
PCI module may be
connected incorrectly.
BMC may be out of order.
Check if PCI module is connected
correctly. Look for loose screws.
BMC firmware may need
reprogramming. Contact your sales
agent.
BMC is being dumped.
Wait for a while. After a while, the BMC
status LED on the secondary will blink.
PCI module may be
connected incorrectly.
BMC may be out of order.
Check if PCI module is connected
correctly. Look for loose screws.
BMC firmware may need to be
rewritten. Contact your sales agent.
Transfers data being
synchronized after a PCI
module is replaced (this is
Do not remove either of the PCI
modules or control the AC/DC power
until the LED stops blinking.
not an error).
The revision of BMC
Contact your sales agent.
firmware does not match.
General Description 2-19
LED indications
Primary Secondary
Red Red
*1 The status of green, green (blinking every second), amber, amber (blinking every second), or off.
Description Action
BMC is being dumped.
Both BMCs are out of
order.
Wait for a while. After a while, the BMC
status LED on the primary will go off.
Check if both PCI modules are
connected correctly. Confirm that
screws are fixed firmly. If the indication
does not change, contact your sales
agent.
2-20 General Description
A
PCI Module Status LEDs 1/2
Disk Access LED
The PCI module has three LEDs.
Combined, the three LEDs show the status of the PCI modules and hard disks.
See “NAMES AND FU NCTIONS OF COMPONENTS” (page 2-7) for the locations of LEDs.
(1) Status LED 1 of both PCI modules are off
PCI#1 PCI#2
Status
LED 2
Green Green/
Green Off AmberAmber Some trouble occurred
Amber Amber GreenOff Some trouble occurred
Off Off AmberAmber AC po wer is not
Amber Amber Off Off AC power is not
DISK
Access
LED
Off
*
Status
LED 2
GreenGreen/
DISK
ccess
LED
Off
*
Description Action
Both PCI modules
operate normally in
duplex mode.
on a hard disk of the
PCI module 1.
on a hard disk of the
PCI module 2.
supplied to the PCI
module 1.
The PCI module 2
operates in simplex
mode.
supplied to the PCI
module 2.
The PCI module 1
operates in simplex
mode.
Reconfigure the hard disk
mirror.
(See “DISK OPERATIONS” in
Chapter 3, Windows Setup and
Operation)
If the problem persists, contact
your sales agent.
Check if the power cord is
connected correctly.
Check the condition of breaker
and UPS.
Check if the power unit of the
PCI module 1 is connected
correctly.
Remount the PCI module 1.
If the problem persists, contact
your sales agent.
Check if the power cord is
connected correctly.
Check the condition of breaker
and UPS.
Check if the power unit of the
PCI module 2 is connected
correctly.
Remount the PCI module 2.
If the problem persists, contact
your sales agent.
A
PCI#1 PCI#2
Status
LED 2
Green Green/
Amber Green/
Amber AmberAmber Amber DISKs are performing
Amber AmberGreen Green/
Green Green/
* DISK ACCESS LED illuminates green when hard disk is accessed.
DISK
Access
LED
Off
*
Off
*
Off
*
Status
LED 2
Amber Green/
Green Green/
Amber Amber
DISK
ccess
LED
Off
*
Off
*
Off
*
Description Action
i) There is an error in
the option PCI board or
the PCI module board
connected or mounted
on PCI module 1.
ii) There is an error in
the devices connected
to the option PCI board
connected or mounted
on PCI module 1.
(including the cable
disconnection)
iii) The LAN cable
connected or mounted
on PCI module 1 is
disconnected.
i) There is an error in
the option PCI board or
the PCI module board
connected or mounted
on PCI module 2.
ii) There is an error in
the devices connected
to the option PCI board
connected or mounted
on PCI module 2
(including the cable
disconnection)
iii) The LAN cable
connected or mounted
on PCI module 2 is
disconnected.
mirroring (when
mirroring by Disk
Management).
DISKs are performing
mirroring. (when
mirroring by the RDR
function)
General Description 2-21
Make sure that the option PCI
board is properly mounted and
cables are properly connected
to the connecters of the PCI
module or the option PCI
board.
Remount the PCI module 1.
If the problem persists, contact
your sales agent.
Make sure that the option PCI
board is properly mounted and
cables are properly connected
to the connecters of the PCI
module or the option PCI
board.
Remount the PCI module 2.
If the problem persists, contact
your sales agent.
Wait for the mirroring to be
completed.
Wait for the mirroring to be
completed.
When the status LED 1 is off, the colors of the status LED 2 indicate the following. You
Tips:
must be careful especially when detaching modules.
- Green: Unmounting the module has no effect on the system operation.
- Amber: Unmounting the module causes a system down.
2-22 General Description
(2) Status LED 1 of both PCI modules are red
PCI#1 PCI#2
Status
LED 2
Off Off Off Off On standby (AC power
Green Off Off Off The PCI module 1 is
Off Off GreenOff The PCI module 2 is
(3) Status LED of only PCI module 1 is red
Status
LED 2
Off Off AmberAmberThe PCI module 1 is on
Green Off AmberAmberThe PCI module 1 is
Off Off Off Off Only the PCI module 1
DISK
Access
LED
PCI#1 PCI#2
DISK
Access
LED
Status
LED 2
Status
LED 2
DISK
Access
LED
is supplied through the
cord, but the system
has not been powered
on yet.)
performing diagnosis
(Diag).
performing diagnosis
(Diag).
DISK
Access
LED
standby (The PCI
module 1 has not been
powered on yet.)
The PCI module 2
operates in simplex
mode.
performing diagnosis
(Diag).
The PCI module 2
operates in simplex
mode.
is on standby (AC
power is supplied
through the cord, but
the system has not
been powered on yet.)
AC power is not
supplied to the PCI
module 2.
Description Action
Description Action
After turning on the power,
wait for the OS to start. When
the OS starts and duplex
mode is established, the
indications will return to
normal. If they do not get
back to normal, remount the
CPU module.
If the problem persists,
contact your sales agent.
Wait for the OS to start. When
the OS starts and duplex
mode is established, the
indications will return to
normal.
Wait for the OS to start. When
the OS starts and duplex
mode is established, the
indications will return to
normal.
Start the PCI module 1 from ft
server utility (See pages 3-39
through 3-41).
Remount the PCI module 1.
If the problem persists,
contact your sales agent.
Wait for the PCI module 1 to
start. When the PCI module 1
starts and duplex mode is
established, the indications
will return to normal.
Check if the power cord is
connected correctly.
Check the condition of
breaker and UPS.
Check if the power unit is
connected correctly.
Remount the PCI module 2.
If the problem persists,
contact your sales agent.
PCI#1 PCI#2
Status
LED 2
Green Off Off Off The PCI module 1 is
DISK
Access
LED
Status
LED 2
DISK
Access
LED
Description Action
performing diagnosis
(Diag).
AC power is not
supplied to the PCI
module 2.
(4) Status LED of only PCI module 2 is red
PCI#1 PCI#2
Status
LED 2
Amber AmberOff Off The PCI module 2 is on
Amber AmberGreen Off The PCI module 2 is
Off Off Off Off Only the PCI module 2
Off Off Green Off T he PCI module 2 is
DISK
Access
LED
Status
LED 2
DISK
Access
LED
Description Action
standby (The PCI
module 2 has not been
powered on yet.)
The PCI module 1
operates in simplex
mode.
performing diagnosis
(Diag).
The PCI module 1
operates in simplex
mode.
is on standby (AC
power is supplied
through the cord, but
the system has not
been powered on yet.)
AC power is not
supplied to the PCI
module 1.
performing diagnosis
(Diag).
AC power is not
supplied to the PCI
module 1.
General Description 2-23
Wait for the OS to start. After
the OS starts, check the
status LEDs and then take the
appropriate actions.
If the problem persists,
contact your sales agent.
Start the PCI module 2 from ft
server utility (See pages 3-39
through 3-41).
Remount the PCI module 2.
If the problem persists,
contact your sales agent.
Wait for the PCI module 2 to
start. When the PCI module 2
starts and duplex mode is
established, the indications
will return to normal.
Check if the power cord is
connected correctly.
Check the condition of
breaker and UPS.
Check if the power unit is
connected correctly.
Remount the PCI module 1.
If the problem persists,
contact your sales agent.
Wait for the OS to start. After
the OS starts, check the
status LEDs and then take the
appropriate actions.
If the problem persists,
contact your sales agent.
2-24 General Description
CPU Module Status LEDs 1/2
The CPU module has two LEDs.
Combined, the two LEDs show the status of CPU modules:
See “NAMES AND FU NCTIONS OF COMPONENTS” (page 2-7) for the locations of LEDs.
CPU#1 CPU#2
Status
LED1
Red Off Off Amber The CPU module 1 is
Red Green Off Amber The CPU module 1 is
Status
LED2
Off Green Off Green The CPU module
Off Amber RedOff
Off Amber RedGreen The CPU module 2 is
Off Off Off Amber AC power is not
Status
LED1
Status
LED2
Description Action
operates normally in
duplex mode.
The CPU module 2 is
on standby (The CPU
module 2 has not been
powered on yet.)
The CPU module 1
operates in simplex
mode.
on standby (The CPU
module 1 has not been
powered on yet.)
The CPU module 2
operates in simplex
mode.
performing diagnosis
(Diag).
The CPU module 1
operates in simplex
mode.
performing diagnosis
(Diag).
The CPU module 2
operates in simplex
mode.
supplied to the CPU
module 1. The CPU
module 2 operates in
simplex mode.
Start the CPU module 2 from ft
server utility (See pages 3-42
through 3-43).
Remount the CPU module 2.
If the problem persists, contact
your sales agent.
Start the CPU module 1 from ft
server utility. (See pages 3-42
through 3-43.)
Remount the CPU module 1.
If the problem persists, contact
your sales agent.
Wait for the CPU module 2 to
start. When the CPU module 2
starts and duplex mode is
established, the indications will
return to normal.
Wait for the CPU module 1 to
start. When the CPU module 1
starts and duplex mode is
established, the indications will
return to normal.
Check if the power cord is
connected correctly.
Check the condition of breaker
and UPS.
Check if the power unit is
connected correctly.
Remount the CPU module 1.
If the problem persists, contact
your sales agent.
-
CPU#1 CPU#2
Status
LED1
Off AmberOff Off AC power is not
Red GreenOff Off AC power is not
Red Off RedOff On standby (A C power
Red GreenRedOff The CPU module 1 is
Red Off RedGreen The CPU module 2 is
Red AmberOff Amber
Red AmberOff Off
Status
LED2
Off Off RedGreen AC power is not
Off Amber Red Amber
Off Off RedAmber
Status
LED1
Status
LED2
Description Action
supplied to the CPU
module 2.
The CPU module 1
operates in simplex
mode.
supplied to the CPU
module 1.
The CPU module 2 is
performing diagnosis
(Diag).
supplied to the CPU
module 2.
The CPU module 1 is
performing diagnosis
(Diag).
is supplied through the
cord, but the system
has not been powered
on yet.)
performing diagnosis
(Diag).
performing diagnosis
(Diag).
The CPU module 1
memory is being
dumped. (This occurs
only when
maintenance is being
performed.)
The CPU module 2
memory is being
dumped. (This occurs
only when
maintenance is being
performed.)
General Description 2-25
Check if the power cord is
connected correctly.
Check the condition of breaker
and UPS.
Check if the power unit is
connected correctly.
Remount the CPU module 2.
If the problem persists, contact
your sales agent.
Wait for the OS to start. After the
OS starts, check the status LEDs
and then take the appropriate
actions.
If the problem persists, contact
your sales agent.
After turning on the power, wait for
the OS to start.
When the OS starts and duplex
mode is established, the
indications will return to normal. If
not, check the status LEDs and
then take the appropriate actions.
If the problem persists, contact
your sales agent.
-
-
When the status LED 1 is off, the colors of the status LED 2 indicate the following. You
Tips:
must be careful especially when detaching modules.
- Green: Unmounting the module has no effect on the system operation.
- Amber: Unmounting the module cause a system down.
2-26 General Description
PCI Board Slot Status LEDs (P1, P2, P3)
To show the status of PCI board slots, each PCI module has three status LEDs.
LED
indications
Off
Amber
Red
Description Action
PCI board is mounted
correctly and operates
in duplex mode.
The PCI board is not
mounted; is mounted
incorrectly; or power
is not supplied.
PCI board is mounted
correctly and operates
in simplex mode.
Although the PCI
board is mounted, it
may be offline or not
be working.
The system operates normally.
If the PCI board is not mounted or is mounted
incorrectly, just mount it correctly; there is no problem.
Check the condition of power unit.
If the problem persists, contact your sales agent.
Simplex mode is not a problem.
To make the server fault-tolerant, attach a PCI board
to a slot of the same on the other PCI module.
Remount the PCI board correctly.
Remount the PCI module correctly.
If the problem persists, contact your sales agent.
For LED indications when option boards are attached, see “PCI Module” in Chapter 8.
Disk LED
A DISK LED shows the status of a hard disk that is mounted in a slot of the 3.5-inch hard disk drive
bay. Combined, the disk LEDs on PCI modules 1 and 2 show the status of the hard disks.
PCI
module 1
Green/Off* Green/Off*
Green/Off* Amber
Amber Green/Off*
Amber Amber Mirroring DISK by Disk
* The DISK LEDs becomes off (blinks) wh en the hard disk drive is accessed.
PCI
module 2
Description Action
The hard disk drives are mirrored
and operating normally.
Mirroring the DISKs by the RDR
function.
Some trouble occurred on a hard
disk of the PCI module 1.
The hard disk drive in the PCI
module 2 is running without
mirror.
Mirroring the DISKs by the RDR
function.
Some trouble occurred on a hard
disk of the PCI module 2.
The hard disk drive in the PCI
module 1 is running without
mirror.
Management.
Wait for the mirroring to be
completed.
Reconfigure the hard disk mirror.
(See “DISK OPERATIONS” in
Chapter 3, Windows Setup and
Operation)
If the problem persists, contact
your sales agent.
Wait for the mirroring to be
completed.
Reconfigure the hard disk mirror.
(See “DISK OPERATIONS” in
Chapter 3, Windows Setup and
Operation)
If the problem persists, contact
your sales agent.
Wait until the mirroring is finished.
-
General Description 2-27
TIPS:
When there are many accesses, the access LED will blink frequently. Check if the LED blinks
in green when the number of accesses decreases, or if it is green when there are no accesses
anymore.
When you power on NEC Express5800/ft series and the access LEDs do not illuminate green,
remount the hard disks.
LAN Connector LEDs
Two LAN ports (connectors) located in the back have two LEDs each.
• 100/10 LED (LAN connector 2), 1000/100/10 LED (LAN connector 1)
These LEDs show the transfer rate of the network that is being connected.
LED indications
Amber Operating as 1000BASE-T. Operating as 100BASE-TX.
Off
Operating as 100BASE-TX or
10BASE-T.
LAN connector 1
1000/100/10
Operating as 10BASE-T.
LAN connector 2
100/10
• LINK/ACT LED
The LINK/ACT LED shows the status of a standard network port. It is green if power is
supplied to the main unit and hub, and they are connected correctly (“LINK”). It blinks green
while the network port sends or receives data (ACT).
When the LED does not illuminate during “LINK,” check the condition and connection of
network cables. If there is nothing wrong with the cables, a defect is suspected in the network
(LAN) controller. In this case, contact your sales agent.
2-28 General Description
BASIC OPERATION
This section describes basic operation procedures of NEC Express5800/ft series.
Locking and Unlocking the Front Bezel
The front bezel covers built-in components of the server such as the POWER switch, CD-ROM
drive, and hard disks.
The tower model server has a door-type bezel (it can also be detached). The rack-mount model
server has a cover-like detachable bezel
You need to open the front bezel when you access the POWER switch, CD-ROM drive or hard disk.
IMPORTANT:
Without using the security key, you cannot open or detach the front bezel.
It is not recommended to use the server with its bezel detached.
Tower Model
Insert the security key into the slot and turn it to release the lock. Hold the handle on the left side of
the bezel and pull it. After closing the front bezel, lock it with the key for security.
Release
Release Lock
Lock
General Description 2-29
Rack-mount Model
The rack-mount model server is equipped with a detachable front bezel.
Detach
Follow the steps below to detach the front bezel:
1. Insert the security key into the slot and turn it with a little pressure to release the lock .
Release
Lock
2.
Hold the right side of the front bezel lightly and pull it open.
3. Detach the bezel from the main unit by sliding it to the left a little to disengage the tabs
from the frame.
Tabs Frame
Attach
To attach the front bezel, engage the tabs on the frame on the left side of the main unit. After
attaching and closing the front bezel, lock it with the key for security.
2-30 General Description
Power ON
To power on NEC Express5800/ft series, press the POWER switch located on the front panel.
Follow the steps below to turn on the power. (A rack-mount model is shown here for convenience of
explanation. However, the steps are the same for a tower model except that the modules are
mounted vertically.)
1. Power on the display unit and other peripheral devices connected to the server.
TIPS:
If the power cord is connected to a power controller like a UPS, make sure that it
is powered on.
When NEC Express5800/ft series is powered on, BMCs between the two PCI
modules are synchronized. (The BMC status LED on secondary module blinks.)
See Chapter 2 “LEDs” for details of the BMC status LED.
2. Detach the front bezel (or open it in the case of a tower model).
3. Confirm that the BMC status LED on both PCI modules are off and press the POWER
switch which illuminates green and located on the front panel.
After a while, the "NEC" logo will appear on the screen.
POWER switches* (LEDs)
*You can only use a power
switch whose LED is on.
IMPORTANT:
Do not turn off the power before the "NEC" logo appears.
When powering on, make sure that the BMC status LED on the both PCI modules
are off and then press the power switch.
While the "NEC" logo is displayed on the screen, NEC Express5800/ft series is
performing a power-on self test (POST) to check itself. For details, see "POST Check"
described later in this chapter. Upon the completion of POST, the OS will start.
TIPS: If the server finds errors during POST, it will interrupt POST and display the
error message. See Chapter 7.
General Description 2-31
Power OFF
Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see
manuals included with the UPS or the application that controls the UPS.
1. Perform a normal shutdown from Windows Server 2003.
The system will be powered off automatically. (No te: the POWER LED on the primary
side will remain illuminating when AC power is supplied.)
2. Power off all peripheral devices.
2-32 General Description
POST Check
POST (power-on self test) is a self-test function stored on the motherboard of NEC Express5800/ft
series.
When you power on the server, POST will start automatically to check the motherboard, ECC
memory modules, CPU modules, keyboard, mouse, etc. It also shows startup messages for various
BIOS setup utilities.
According to the factory default settings, the “NEC” logo appears on the display while POST is
being performed. (To view POST’s details, press
Esc.)
TIPS:
You can view POST details from the beginning without the need to press Esc when the
BIOS menu is displayed: select [System Configuration] - [Advanced], and set [Boot-time
Diagnostic Screen] to "Enabled" (see Chapter 4).
You can view the test items and details from a management PC where NEC ESMPRO
Manager or NEC MWA is installed.
You don't always need to check POST details. You will need to check messages when:
You install a new NEC Express5800/ft series.
A failure is suspected.
You hear several beeps between the time of the power-on and OS start-up.
The display unit or the LCD* shows an error message.
*For details, see “Error Messages on LCD” in Chapter 7.
TIPS: Although there is no LCD on the front of NEC Express5800/ft series, you
can check error messages using NEC MWA or NEC ESMPRO Manager. For details,
see Chapter 7.
General Description 2-33
Flow of POST
This section walks you through how POST is performed.
1. When you power on the system, one selected CPU/PCI module will start up.
POST will be performed on this selected CPU/PCI module.
2. Memory check starts.
A message appears at the upper left of the screen to show that the basic and expanded
memories are being counted. The memory check may take a few minutes to complete
depending on the server’s memory size. Likewise, it may take about one minute for the
screen to appear when the server is rebooted.
Note that if you have replaced the PCI module, the server will perform a reset of the MAC
address, then reboot itself before the memory check.
3. The server starts processor check, IO check, and initialization.
Several messages appear: they show the ID of the selected CPU/PCI modules, in formation
on the processor, detection of the keyboard and mouse, etc.
4. A message appears at the lower left of the screen, prompting for startup of the BIOS setup
utility “SETUP.”
Press <F2> to enter SETUP
You will need to start it when you want modify the configuration for using the server.
Unless this message appears together with an error message, you don't need to start the
utility to modify the configuration. (If you wait for a few seconds, POST will go on
automatically.)
To start the SETUP utility, press
parameter functions, see the section of BIOS setup.
When SETUP is completed, the server will reboot itself automatically and perform POST.
F2 while the above message is displayed. For setting and
5. A message appears prompting for startup of SCSI BIOS setup utility.
When a built-in SCSI controller is detected, a message will appear prompting for startup
of SCSI BIOS setup utility. (If you wait for a few seconds, POST will go on
automatically.)
If you press
functions, see the section on SCSI setup.
You will need to use this utility, for example, when you have changed the server’s internal
SCSI device connections. However, you usually don’t need to use it.
When SETUP is complete, the server will reboot automatically and perform POST again.
If multiple SCSI controller boards are mounted on the PCI bus, the SCSI BIOS startup
message will appear for these boards in numerical order (PCI #1, PCI #2, PCI #3…).
Ctrl + Q, the SCSI BIOS setup utility will start. For setting and parameter
6. The screen shows SCSI ID numbers used by the connected SCSI devices.
2-34 General Description
7. Upon completion of POST, the password entry screen appears prior to OS startup.
The password entry screen will appear after the normal termination of POST only if you
have set a password in the BIOS setup utility “SETUP.”
You can enter a password up to three times. If you enter an incorrect password three times,
the startup will be unsuccessful. In this case, turn off the power and then turn it on again
after waiting 30 seconds to boot the server.
IMPORTANT: Do not set a password before installing the OS.
8. Upon completion of POST, the OS will start up.
Behavior at Occurrence of Error
If POST or OS startup does not finish normally, the server will reboot itself automatically.
At the time of reboot, it will select the other CPU/PCI module and run POST or OS startup.
In this manner, the server retries POST or OS startup with different combinations of CPU/PCI
modules. If POST does not finish normally with any combinations, the server will stop with the
state of DC OFF .
While performing retries, the server displays or registers the error types.
For details of error messages, see Chapter 7 “Troubleshooting.”
POST Error Messages
When the server detects an error during POST, it will notify you of the occurrence in the following
manners:
Displays an error message on the display unit.
Displays an error message on the LCD*.
Makes a beepin g sound.
*For details, see “Error Messages on LCD” in Chapter 7.
These notification methods are described in “POST Error Messages” in Chapter 7.
IMPORTANT: Before you contact your sales agent, write do wn the error messages and
patterns of the beeping sound. They will serve as helpful information at the time of
maintenance.
General Description 2-35
Floppy Disk Drive
A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data
using floppy disks.
The USB floppy disk drive accepts the following types of floppy disks:
2HD floppy disk (1.44MB)
2DD floppy disk (720KB)
Drive letter of floppy disk drive
The drive letter will change when the primary PCI module is switched to the standby PCI module
while the Windows operating system is in operation. The drive letter of the floppy disk will be
determined as follows:
“A” will be assigned to the floppy disk drive for the PCI module that is operating as the primary
PCI module during Windows operating system boot-up. “B” will be assigned to the floppy disk
drive for the standby PCI module.
Ex) If a floppy disk drive was connected for the first time while the primary PCI module is group 1.
Primary PCI module
PCI module (f or gro u p 1): A drive
PCI module (for group 2): B drive
IMPORTANT: In the event that the active PCI module switches to the standby PCI module
due to a failure while the system is in operation, the floppy disk drive letter will change at the
point PCI module switches to the standby module.
2-36 General Description
Insert/Remove Floppy Disk
Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and
that the drive’s USB cable is connected to the USB connector at the back of the server.
Insert a floppy disk into the drive firmly with the label side up and its protective shutter facing the
drive.
TIPS:
If you insert an unformatted disk, you will see a message that the disk cannot be read or that
needs formatting. To format a floppy disk, see your OS manual.
If you power on or restart NEC Express5800/ft series with a floppy disk left in the driv e, the
server will access the floppy disk to start the system. Unless a system exits on the FD, the
server will be unable to start.
To remove a floppy disk from the drive, press the eject butto n.
TIPS: Before removing a floppy disk, make sure that the access LED is off. If you eject a floppy
disk while the LED is on, the stored data could be damaged.
General Description 2-37
Use of Floppy Disk
You may need to store important data on floppy disks. Since the floppy disk is a very delicate
medium, you must handle it with extra care:
Push the floppy disk gently into place.
Attach the label on a proper position.
Do not use a pencil or ballpoint pen to write on the disk.
Do not open the protective shutter.
Do not use the floppy disk in a dusty place.
Do not place anything on the floppy disk.
Do not leave the floppy disk in a place that is subject to direct sunlight or high temperatures
(e.g., near a heater).
Keep away from cigarette smoke.
Do not leave the floppy disk near water or chemicals.
Keep away from magnetic objects.
Do not clip disks. Be careful not to drop.
Store floppy disks in a protective case where they are kept away from magnetic waves or
dust.
To prevent data from being erased accidentally, the floppy disk has a write-protect notch.
When the disk is write-protected, you can read data, but you cannot write the data or format
the disk. It is recommendable to write-protect floppy disks that contain important data. To
write-protect a floppy disk, slide the write-protect notch located on its back.
The floppy disk is a very delicate storage medium. Dust or changes in temperature could
cause data to be lost. Data loss could also be caused by faulty operation and computer trouble.
To avoid such possible data loss, it is recommendable to back up important data regularly. (Be
sure to make back-up copies of the disks that are included with NEC Express5800/ft series.)
2-38 General Description
CD-ROM Drive
NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data
from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows
for larger volume and fast data readout.
CAUTION
Observe the following instructions to use the server safely. There are risks of a
burn, injury, or damage to physical assets. For details, see PRECAUTIONS
OR SAFETY in Chapter 1.F
・Do not leave the CD tray ejected.
About the CD-ROM Drive of NEC Express5800/ft series
Each PCI module contains a single CD-ROM drive in NEC Express5800/ft series, but only the
CD-ROM drive on the primary side can be used.
When you cannot eject a CD-ROM
When you cannot eject the CD-ROM by pressing the eject button, follow the steps below to eject it:
1.
Press the POWER switch to power off the server.
Manual release hole
2. Use a metal pin of about 1.2 mm in diameter and 100 mm long (alternatively, you can use
a fairly large paper clip after straightening). Insert it gently into the manual release hole
located to the right of the eject button until the tray is ejected.
IMPORTANT:
Do not use a toothpick, plastic pin, or other breakable objects.
If you cannot eject the CD-ROM by following the steps above, contact your sales
agent.
3. Hold the tray and pull it out.
4. Take out the CD-ROM.
5. Push the tray back.
General Description 2-39
Use of CD-ROM
Observe the following when you use a CD-ROM on NEC Express5800/ft series:
As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you
can use a CD player to play it with this server.
Be careful not to drop the CD-ROM.
Do not bend or place anything on the CD-ROM.
Do not attach labels on the CD-ROM.
Do not touch the signal side (blank side).
Place the CD-ROM gently on the tray with the printed side up.
Do not scratch, or use a pencil or ballpoint pen to write on the CD-ROM.
Keep away from cigarette smoke.
Do not leave the CD-ROM in a place that is subject to direct sunlight or high temperatures
(e.g., due to a heater).
If the CD-ROM gets dirty with dust or fingerprints, wipe it gently from its center to edge with
a dry soft cloth.
When you clean the CD-ROM, use a CD cleaner. Do not use a record cleaner (spray), benzine,
or thinner.
Store the CD-ROM in a protective case when not in use.
2-40 General Description
(This page is intentionally left blank.)
Chapter 3
Windows Setup and Operation
This chapter describes setup procedures to make NEC Express5800/ft series ready for use.
3-2 Windows Setup and Operation
DISK OPERATIONS
NEC Express5800/ft series duplicates disks to secure data by using “Disk Management” or the
“Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of
dual settings to disks and replacement of disks.
IMPORTANT:
On the disks containing the OS, it is recommended to create only the system partition. To create a
partition other than a system partition on the disk with the OS, note the following:
If you reinstall the OS, the entire disk will be cleared. If there is any data partition other than the
system partition, the data must be backed up before reinstalling the OS.
Operations differ depending on the model of NEC Express5800/ft series. Choose the suitable
procedure:
・ Models that do not support the RDR (Rapid Disk Resync) function:
Go to “Disks Operations Using Disk Management” (page 3-3).
・ Models that support the RDR (Rapid Disk Resync) function:
Skip to “Disk Operations Using the RDR (Rapid Disk Resync) Function” (page 3-15).
Windows Setup and Operation 3-3
Disks Operations Using Disk Management
Disk Management
NEC Express5800/ft series (which does not support the RDR function) ensures reliability by
executing software mirroring to hard disk volumes using Windows. Use Windows’ “Disk
Management” to manipulate volumes.
Refer to the online help for the operating procedures of “Disk Management”.
Steps to refer to the help of operating procedures:
1. Click [Start] - [Help and Support].
2. Select [Disks and Data] from the topics on the help.
3. Select [Managing Disks and Volumes] - [Disk Management] - [How To…], then check the
operating procedures.
Hard Disk Configurations that can be built on the NEC Express5800/ft
series
In the NEC Express5800/ft series, all volumes need creation of mirror disks. You can create mirror
disks only on the dynamic simple volume as shown in the table below.
Volume type Can/cannot be built
Dynamic simple volume
Dynamic span volume –
Dynamic mirror volume –
Dynamic stripe volume –
Dynamic RAID5 volume –
Create mirror disks by selecting disks that are in the same slot of the SCSI enclosure. For exam ple,
if the hard disks are positioned as shown in the table below, define hard disks 0 and 3, hard disks 1
and 4, and hard disks 2 and 5 as mirrored pairs.
√
3-4 Windows Setup and Operation
The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs
are identical in the disk properties, which are displayed through [Disk View]. The following
explains how to confirm the target ID:
3. Right-click the disk and point to Properties to
confirm the target ID. The target ID in the
example shown here is “1”.
4. Similarly, confirm the target IDs of the other
disks.
Disk No Target ID
Hard disk 0 0
Hard disk 1 1
Hard disk 2 2
Hard disk 3 0
Hard disk 4 1
Hard disk 5 2
When disk numbers and target IDs are matched as shown above, define hard disks 0 and 3,
hard disks 1 and 4, and hard disks 2 and 5 as mirrored pairs, and add mirror volumes.
Windows Setup and Operation 3-5
Configuring and Breaking Mirror
This section describes the procedures to configure and break the mirror of hard disk volumes using
Disk Management.
Configuring mirror
Follow the procedures below to configure a volume mirror.
IMPORTANT:
Set mirror to the disks whose Target IDs are identical.
For details, see “Hard Disk Configurations that can be built on the NEC Express5800/ft series
(page 3-3).”
1. Click [Start] - [Administrative Tools] then [Computer Management].
The [Computer Management] dialog box will appear.
2. Click [Disk Management] under [Storage] in the console tree.
The [Disk Management] window will appear on the right panel.
3. Insert a new disk. The disk will appear on the [Disk Management] window.
IMPORTANT:
If the status of the disk is “Not Initialized”, right-click the disk and initialize it.
If [Foreign] appears, right-click the disk and execute [Convert to Basic Disk…].
3-6 Windows Setup and Operation
4. Select and right-click a disk, and
then execute [Convert to
Dynamic Disk…].
On the [Convert to Dynamic
Disk] dialog box, select the disk
and click [OK].
5. Right-click the volume of the
dynamic disk to mirror and click
[Add Mirror…].
6. On the [Add Mirror] dialog box, select the disk
to mirror and click [Add Mirror].
IMPORTANT:
Clicking [Add Mirror] displays the [Logical Disk Manager] dialog box, but there is no
problem. Click [OK].
If the server is rebooted during mirror generation, mirroring will not be completed. Do
not reboot the server until the mirroring process is completed.
7. The volume status changes to
“Resynching”.
8. The mirror configuration is
completed if the volume status
changes from “Resyching” to
“Healthy”.
Windows Setup and Operation 3-7
3-8 Windows Setup and Operation
Confirming if Paired Disks are Mirrored Properly
Check the following to confirm that the mirror is configured properly:
• Is disk mirroring completed successfully?
Disk mirroring is completed properly if the volume layout is [Mirror], and the status is
[Healthy] on the [Disk Management] window.
• Is the mirror configured on the disks of the proper position?
On the [Disk Management] window, right-click the mirrored disks and select [Properties].
Click the [General] tab and check if the Target IDs are identical. (In the case below, the Target
ID is “0”.)
Windows Setup and Operation 3-9
Breaking mirror
Follow the procedures below to break the mirror of volumes.
The procedures to break a mirror on C drive are discribed here.
1. Click [Start] - [Administrative
Tools] - [Computer
Management]. The [Computer
Management] window will
appear.
2. Right-click the volume of the
dynamic disk whose mirror is
to be broken and click [Break
Mirrored Volume…].
3. Click [Yes] on the [Break Mirrored Volume] dialog box.
4. Click [OK] on the [Logical Disk Manager] dialog box. (This dialog box is not displayed for
data volume.)
5. The mirror is broken and the
volumes will be converted to
simple volumes.
In the figure on the right, the
status of the volumes are as
follows:
[System Volume]
Volume: OEM(C:), Status:
Healthy (System)
[Broken Volume]
Volume: OEM, Status:
Healthy
3-10 Windows Setup and Operation
Importing Data Disks
This section describes a procedure to import a data disk using Disk Management.
IMPORTANT: If you import the disk used as a boot disk on another system, it becomes
impossible to boot from the disk.
1. Insert the disk to import.
2. Foreign Dynamic Disk is
displayed on [Disk
Management].
In the figure on the right, Disk 2
and Disk 3 are the inserted
disks.
3. Right-click the disk to import
and select [Import Foreign
Disks…].
4. In the [Import Foregn Disks] dialog box, select
the disk group to import and click [OK].
5. In the [Foreign Disk Volumes] dialog box, check
the volumes to import, and click [OK].
6.
The disk import is completed if
the disk status changes from
“Foreign” to “Online”.
Windows Setup and Operation 3-11
3-12 Windows Setup and Operation
Extending Data Volume Size
This section describes a procedure to extend a volume size using Disk Management.
IMPORTANT:
It is not possible to extend boot volume.
As it is not possible to extend mirror volume, a mirror volume is extended in the following
1. Remove the mirror of the volume you want to extend, and make it a simple volume.
(In the case below, the mirror of the volume (E:) is removed to extend the volume (E:).)
2.
Right-click the volume to be extended and
click [Extend Volume…].
3. When the [Welcome to the Extend Volume
Wizard] dialog box of the Extend Volume
Wizard appears, click [Next].
4. On the [Select Disks] dialog box, enter the
amount of space to extend and click [Next].
(In this case, 1500MB is added.)
5. Check the settings on the [Completing the
Extend Volume Wizard] dialog box and click
[Finish].
6. The size of the volume is
extended.
Windows Setup and Operation 3-13
3-14 Windows Setup and Operation
7. Configure the mirror of the extended volume.
Windows Setup and Operation 3-15
Disk Operations Using the RDR (Rapid Disk Resync)
Function
RDR (Rapid Disk Resync)
Models supporting the RDR function secure reliability by mak ing disks duplex ed per disk using the
ft control software’s RDR function. Duplexing disks by the RDR function enables the disks to be
resynchronized in a short period of time when their mirror has been broken due to causes such as
PCI module replacement
Setting RDR to disks duplicates the disks of paired slots as shown in the figure below and Windows
(ex. Disk Management and Device Manager) recognizes a paired disks as a single virtual disk.
[Paired slots]
Corresponding slots Virtual disk name given by the RDR
RDR V i rtual Disk 1
RDR V i rtual Disk 2
RDR V i rtual Disk 3
1. RDR can be set only to the disks inserted into the built-in slots of NEC Express5800/ft series.
2. Be sure to specify RDR to all disks inserted to the built-in slots and make duplex settings.
3. RDR can be set only to basic disks.
If a span volume or stripe volume is needed, make settings of RDR to a basic disk and then
change the disk to a dynamic disk from [Disk Management].
4. The disks to set RDR must have the same capacity and must be new or physically formatted.
(For physical format, refer to “SCSI BIOS ~ Fast!UTIL ~” in Chapter 4 “System
Configuration” and perform Low-Level Format using SCSI Disk Utility.)
3-16 Windows Setup and Operation
5. The disks which RDR has been set can only be used in the system with the ft control software
ver.3.0 or later.
6. Insert or replace the HDD while the server is powered on if the RDR function is used.
If a new HDD (non-formatted HDD on Windows OS ) is inserted to the slot corr esponding to
the slot with the disk you specified RDR when the server is powered off, the OS may not be
able to start or the HDD mirroring may not be completed properly.
Configuring and Removing Duplexed Setting of Disks by the RDR
Function
This section describes how to make disks duplex and how to remove the settings by using the RDR
function. To use th e RDR function, use [RDR Utility].
About RDR Utility
zStarting RDR Utility
From [Start], select [All Programs] then [RDR] and click [RDR Utility] to start [RDR
Utility].
zScreen
Note: In RDR Utility, the PCI module names correspond to the following modules:
[Left frame]
The tree shows disks inserted to the built-in slots and virtual disks (RDR Virtual Disks)
created by RDR. On the models supporting RDR, right-click a disk on the tree to display the
menu for setting RDR. By looking at the tree, you can know which disk corresponds to
which disk of the Windows’ [Disk Management] and whether RDR is set to the disk.
For example, in the case of the disk highlighted in the figure above:
Windows Setup and Operation 3-17
Disk (Harddisk1−LUN2−PLEX1)
(1) (2) (3)
(1) Corresponds to the number of Windows’ [Disk Management]. In this example, this
disk is the Disk1 on [Disk Management].
(2) Corresponds to the number of a virtual disk created by RDR setting. In this example,
this disk is a disk which makes up the RDR Virtual Disk 2 (only appears for disks
with RDR setting).
(3) This section appears only for disks with RDR setting .
[Right frame]
The properties of the disk selected in the left frame is shown.
In the figure above, the properties of the disk inserted to the PCI module for Group1’s Slot 2.
IMPORTANT:
The [RDR Utility] display is not updated automatically. Therefore, update it by clicking
[Refresh(
to disk such as inserting/removing a disk, specifying/removing the RDR setting.
R)] from [Action(A)] on the menu or pressing F5 after performing ope rat i o ns
Making disks duplex by RDR
The following describes the procedure to set duplex configurat i on to disk s by RDR.
In this example, the disks of the Slot 2 of the PCI modules for Group1 and Group 2 are duplexed.
1. Insert a new disk to a built-in slot.
(In this example, a disk is inserted to the Slot 2 of the PCI module for Group1.)
2. From [Start], select [Control Panel] then [Administrative Tools] and start [Computer
Management]. On the tree in the left frame, click [Disk Management].
If the inserted disk is indicated as [Not Initialized] in the right pane, right-click the disk and
initialize it.
3.
Start [RDR Utility].
IMPORTANT:
3-18 Windows Setup and Operation
If the inserted disk does not appear on the tree, from the menu of [RDR Utility], select
[Action(A)] and click [Refresh(R)] or press F5 to update the display after awhile.
The display of [RDR Utility] is not updated automatically. Therefore, update it by
clicking [Refresh(
operations described below.
R)] from [Action(A)] or pressing F5 on the menu after performing
4. On the left tree of [RDR Utility], right-click a disk to set RDR and click [Add RDR Virtual
Disk].
IMPORTANT:
Depending on the disk type, RDR setting may take some time and [RDR Utility] may pause
for a few minutes. There is no error, so wait until the process is completed.
IMPORTANT:
When RDR is set to a disk containing the boot partition, the following pop-up message
appears, and clicking [Yes] reboots the system automatically in 2 minutes. Follow the steps
5 and on after the restart.
5.
Insert a disk to set duplex configuration into the corresponding slot.
(In this example, a disk is inserted into the Slot 2 of the PCI module for Group2.)
Windows Setup and Operation 3-19
6. On the left tree on [RDR Utility], right-click the disk which was inserted in the previous
step and click [Add RDR Virtual Disk].
IMPORTANT:
If the inserted disk has not been initialized on Windows, RDR is set and
synchronization starts automatically, so this step is not required. Skip to the next step
and check the duplex status.
7. Click [Logical Disk Information] and then [RDR Virtual Disk x](x=1,2,3) to confirm
that the synchronization is started.
IMPORTANT:
The time required for synchronization varies depending on the partition size on
the disk.
For 18GB partition, it takes about 16 minutes.
When there is no partition, synchronization may be completed in a short period
of time after RDR is set and the status may change to what is described in the
step 8.
The percentage changes from 0 to 25, 50, 75 depending on the synchronization
process progresses.
If the system is rebooted during synchronization, the process cannot be
3-20 Windows Setup and Operation
completed. Do not restart the system until the synchronization is completed.
8.
When the [Op State: State] of [RDR Virtual Disk x](x=1,2,3) becomes [Duplex] and
[Status] becomes [None], the disk synchronization is completed.
IMPORTANT:
When a new partition is created on the disk where RDR is set, the created
partition area is synchronized automatically.
When the disk where RDR is set is converted to a dynamic disk, the area which
has not been synchronized (the area that no partition exists) will be synchronized.
When the system is shut down without shutting down Windows properly, for
example, by pressing the power button, the entire area of the synchronized disks
will be resynchronized after the system is restarted.
Windows Setup and Operation 3-21
Removing duplex configuration of RDR disks
This section describes how to remove duplex configuration from the disk with RDR setting.
In the example below, the duplication setting of the disks in the Slot 2 of the PCI modules for Group
1 and for Group 2 is removed.
IMPORTANT:
You cannot break the duplex setting of th e following disks:
Disk containing the boot partition or volume
Disk containing page files
Dynamic disk
1. Start [RDR Utility].
2. Right-click the disk to deactivate RDR and click
[Deactivate RDR Virtual Disk].
3. In the [Warning] dialog box, click [Yes].
4. The RDR setting is removed from the target disk.
IMPORTANT:
When the disk doe s not ap pear on the tree, update it
by clicking [Refresh(
pressing F5.
The display of [RDR Utility] is not updated
automatically. When any operation is performed to
a disk, update the display manually.
R)] from [Action(A)] or
3-22 Windows Setup and Operation
5. Remove the RDR setting from the disk in the corresponding slot (the Slot 2 of the Group2) in
the same manner.
IMPORTANT:
A partition on the disk where the RDR setting is removed is not assigned a drive letter. To
use the partition, assign a drive letter using [Disk Management].
Other functions of RDR Utility
Clearing MTBF value
When a failure occurs to a disk, the mean time between failures (MTBF) is counted and the value is
saved. In RDR Utility, the value is displayed at [MTBF: Current] and [MtbfThresholdStatus].
These MTBF values can be cleared by the [Clear MTBF] command.
1. Start [RDR Utility] and right-click a target disk on the tree in the left frame, and click [Clear
MTBF].
2. In the [Success] dialog box, click [OK].
Performing resynchronization
If disk synchronization by RDR is broken due to causes including a failure, resynchronize disks by
following either of the procedures below:
[Resynchronization by specifying a disk]
Resynchronize the disk where a command is executed from the disk of the paired slot.
1. Start [RDR Utility] and right-click a target disk in the left frame and click [Resynchronize
This Disk].
2. In the [Success] dialog box, click [OK].
3. The [Op State: State] of the disk becomes [Syncing] and resynchronization starts.
Windows Setup and Operation 3-23
4. When [Op State: State] becomes [Duplex], the resynchronization is completed.
Verify ing RDR disks
Follow the steps below to check if the disk synchronization by RDR is being performed normally.
TIPS:
The verification process is automatically performed every 12 hours.
The duration may vary depending on the disk size or load, but the verification process
completes in a few seconds.
1. Start [RDR Utility] and right-click [RDR Virtual Disk x](x=1,2,3) in the left frame and click
[Verify RDR Virtual Disk].
2. In the [Success] dialog box, click [OK].
3. Disk verification starts and [Status] of the RDR Virtual Disk becomes [Verify x
percent](x=0,25,50,75).
4. When [Status] becomes [None], the verification is completed.
Setting priority for resynchronization
Priority of synchronization can be specified for disk mirroring by RDR.
By changing the priority, I/O load during synchronization can be reduced.
1. Start [RDR Utility], right-click [RDR Virtu al Disk x](x=1,2,3) in left frame to change the
priority and click [Set Resync Priority].
2. When a dialog box appears, select Low, Normal or High (a default is Normal) and click
[OK].
3. In the [Success] dialog box, click [OK].
3-24 Windows Setup and Operation
Replacing Failed Hard Disk Drives
Follow the procedure below to locate and replace the failed hard disk. The failed hard disk
should be replaced with new device with the server powered-on.
How to Locate Failed Disks
1. From [Start], select [All Programs] - [RDR] and click [RDR Utility] to start [RDR
Utility].
2. From the tree on the left frame of [RDR Utility], select each disk and check the values
of [MTBF: Current] and [MtbfThresholdStatus] in the right frame.
TIP:
For RDR Utility, see “About RDR Utility” on page 3-16.
[Description of each MTBF value]
Property name Description Normal value*
MTBF: Current Mean time between failures. Unknown
MtbfThresholdStatus The status of comparing the MTBF value
with the threshold level (1200 seconds).
* The normal value denotes the value of when no error has occurred.
If either of the values is different from the normal value, the disk has an error.
Normal
Windows Setup and Operation 3-25
Procedures to Replace Failed Disks
Models that do not support the RDR function
When a failure occurs on a disk mirrored by volume using [Disk Management], follow the steps
below to replace the disk.
IMPORTANT:
To remove a disk due to a failure, etc., compare [Disk Management] and [RDR Utility] to
determine the disk to remove. (For RDR Utility, see “About RDR Utility” on page 3-16.)
To reconfigure a mirror, be sure to confirm the TargetID in the disk’s [Properties] and use the
disks with the same number. Do not mirror disks using the disk number shown in [Disk
Management].
When the disk to be inse rt ed int o a slot fo r d upl exed configuration of disk has been used as a
disk which contains the boot volume (disk storing the OS), the disk cannot be used for
duplexed configuration. Initialize the disk to use the disk.
This section describes an example of determining failures of the disk in the Slot 2 of the PCI
module for Group1 and the disk in the Slot 3 of the PCI module for Group2 using “How to Locate
Failed Disks”.
1. Click [Start] → [Administrative Tools] →
[Computer Management]. The [Computer
Management] window appears.
2. Click [Disk Management] under [Storage]
in the console tree. An example in this
figure shows that one of the mirrored disks
in which Drives E and F are included is
broken. Some disks are indicated as
“Unknown disk.” However, they may be
indicated differently depending on the error
type. Even in such cases, failed disks can be
recovered by following the steps below:
3. Remove the hard disks from Slot#2 of
Group 1 and Slot#3 of Group 2.
3-26 Windows Setup and Operation
4. Right-click a volume that has “!”, and
remove mirror.
5. After checking to see the “Missing”
disk is selected, click [Remove
mirror]. At Drive (F), [Mirror] and
[Failed Redundant] will change to
[Simple] and [Healthy].
6. Right-click a disk with “x”, and select
[Remove Disk].
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