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The NEC Computers Inc. product(s) discussed in this document are warranted in
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However, actual performance of each such product is dependent upon factors such as
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PN: 456-01572-N00
First Print – August 2001
Copyright 2001
NEC Computers Inc.
15 Business Park Way
Sacramento, CA 95828
All Rights Reserved
Contents
Using This Guide
Text Conventions ............................................................................................................... viii
Related Documents .............................................................................................................. ix
Safety Notices ....................................................................................................................... x
Safety Notices for Users Outside of the U.S.A. and Canada .......................................... xi
Care and Handling...............................................................................................................xii
This User’s Guide provides a quick reference to information about your fault-tolerant
server system. Its goal is to familiarize you with your system and the tasks necessary for
system configuring and upgrading.
This guide contains the following information:
Chapter 1, “System Overview” provides an overview of your system and describes your
!
system’s major system components. See this chapter to familiarize yourself with your
system.
Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,
!
assemble the rack-mount system, make cable connections, and how to use your system.
Chapter 3, “Configuring Your System” tells you how to configure the system and
!
provides instructions for running the BIOS Setup Utility and the Fast!Util Configuration
Utility, which is used to configure SCSI devices in your system. This chapter also
provides information on system board jumper settings.
Chapter 4, “CRU Replacement and Server Upgrades” provides you with instructions on
!
how you can access, remove, and install Customer-Replaceable Units (CRUs) and
directions for upgrading your server system with additional processors, optional
memory, options cards, peripheral devices, and redundant power supply.
Chapter 5, “Problem Solving” contains helpful information for solving problems that
!
might occur with your system.
Appendix A, “Specifications” provides specifications for your server unit.
reported to the BIOS. These codes can be used for reference when diagnosing situations
where the ROMPilot installation fails.
“Glossary” defines the standard acronyms and technical terms used in this manual.
!
Using This Guide vii
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
Warnings alert you to situations that could result in serious personal injury or loss
of life.
Cautions indicate situations that can damage the system hardware or software.
!
WARNING
!
CAUTION
Note:
Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
!
Alt, or Enter.
Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
!
press ENTER.
File names are printed in uppercase letters. For example, AUTOEXEC.BAT.
!
Notes give important information about the material being described.
viii Using This Guide
Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on E
System Release Notes
!
Release Notes provide you with the latest information about your system. This
information was not available to be included in your user's guide at the time it was
developed and released.
Getting Started Sheet
!
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
EXPRESSBUILDER User's Guide
!
The EXPRESSBUILDER User's Guide contains the instructions needed for reloading
the operating system (OS) and installing ESMPRO and MWA support programs.
ServerCareSM Guide
!
The ServerCare Guide contains information about NEC's warranty and server
registration.
XPRESSBUILDER
or as paper copy shipped with your server.
Using This Guide ix
Safety Notices
Caution: To reduce the risk of electric shock which could cause personal injury, follow
!
all safety notices. The symbols shown are used in your documentation and on your
equipment to indicate safety hazards.
Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries
!
may result in an explosion. Dispose of lithium batteries as required by local ordinance or
as normal waste if no local ordinance exists.
Warning: The detachable power supply cords are intended to serve as the disconnect
!
devices.
Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical
!
hazards, do not remove or defeat the ground prong on the power cords. Replace a power
cord if it gets damaged. Contact your dealer for an exact replacement.
Warning: The DC push-button on/off switch on the front panel does not turn off the
!
system AC power. Also, +5vdc is present on the system board whenever the AC power
cords are connected between the system and an AC outlet. Before doing the procedures
in this manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
!
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on
NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other
end. The cord length must not exceed 9 feet (2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable for
use in the end-user country. Consult your dealer or the local electrical authorities if you are
unsure of the type of power cord to use in your country. The voltage change occurs via a
switch in the power supply.
Warning: Under no circumstances should the user attempt to disassemble the power
!
supply. The power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power supply
must be returned to your dealer.
x Using This Guide
Safety Notices for Users Outside of the U.S.A. and Canada
PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
!
integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports.
Remote Earths: To prevent electrical shock, connect all local (individual office)
!
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
Earth Bonding: For safe operation, only connect the equipment to a building supply
!
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.
Using This Guide xi
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let
the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or
pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it
to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.
xii Using This Guide
System Overview
!
Overview
!
Fault-Tolerant Hardware
!
System Chassis
!
System Components and Module Set
!
System Features
1
Overview
This server is well suited for Symmetric Multiprocessing (SMP) and Enterprise class
network server environments and is a highly reliable, high-powered, fault-tolerant,
high-capacity multiprocessing system based on the Intel Pentium III® processor family.
It is a fully redundant system with on-line serviceability and hot plug replacement of all
major subsystems and a solid performer offering the latest technology. The server
system is conveniently housed and available as a tower-based system, including
housing for the tape drive module (see Figure 1-1) or as a rack-mount system, without
housing for the tape drive module (see Figure 1-2) in a relatively small form factor of
8U (fits into a standard EIA 19-inch rack assembly.)
The combination of mirrored computing performance, memory capacity, and integrated
I/O provides a high performance environment for many applications including network
servers. The server system is designed for use in applications where fault-tolerant,
advanced technology, high performance, and high levels of reliability and compatibility
are expected.
1-2 System Overview
Figure 1-1. Tower-Based System
Figure 1-2. Rack-Mount System
This server system is designed for full redundancy and hot plug replacement of all
major subsystems. The system modules that can be replaced are identified as Customer
Replaceable Units (CRUs) of which most are redundant and hot pluggable. To this end,
the server includes or has the option to include the following:
Two self-contained power supplies that provide redundant power (i.e., the system
!
will continue to operate with a single power supply failure) and are hot swappable.
The two power supplies are easily installed or removed from the back of the chassis
without turning the system power off.
Cooling system redundancy where the system will continue to operate in the event of
!
a fan failure and the redundant fans will switch to maximum operating speed.
SCSI hard disk drive bays accessible from the front of the chassis.
!
Hot-swap SCSI disk drive backplane; a failed drive can be removed and replaced
!
with a new drive without system power being turned off.
High degree of SCSI disk fault tolerance and advanced disk array management
!
features.
Video Graphics Array (VGA) controller with 4 MB of video memory (occupies one
!
PCI slot per PCI module).
SCSI disk adapter providing dual channel Ultra 160 SCSI interfaces for the hot swap
!
hard disk drives.
Embedded single channel enhanced IDE adapter providing interface for peripheral
!
devices (CD-ROM and super floppy disk drive).
Integrated onboard Network Interface Controller (NIC), an Intel 82559 PCI LAN
!
adapter for 10 or 100 Mbps Ethernet networks with a RJ-45 Ethernet connector.
Storage module that holds up to six hot-swap SCSI hard disk drives (three logical
!
disks).
SCSI backpanel is Ultra2 capable.
!
Integrated dual Universal Serial Bus (USB) ports that include support for the
!
keyboard and mouse.
Hardware monitors (temperature, fans, and voltage) and software monitors to
!
indicate failures.
Hardware monitors (temperature and voltage) and software monitors to indicate
!
failures.
Easy access to all parts for service.
!
System Overview 1-3
As application requirements increase, you can expand your server system with
additional processors, additional memory, add-in boards and peripheral devices.
Your server system features the following major components:
Up to two high-performance 800 MHz Pentium III processors in a CPU module.
!
Up to 2 GB of Synchronous Dynamic Random-Access (SDRAM) system memory in
!
a CPU module.
Four PCI expansion slots, which support 32 bit PCI adapter cards in a PCI module.
!
Fault-Tolerant Hardware
The hardware architecture of the system provides fault tolerance transparency. If a
hardware component fails, the application program continues processing and is never
aware that a failure occurred.
To provide system redundancy this system uses dual hardware technology. That means
that all major components are mirrored within a single hardware chassis. Group #1 is on
the left-hand side of the chassis and Group #2 is on the right-hand side of the chassis, as
viewed from the front of the chassis, see Figure 1-3. There are two CPU modules and
each CPU module is operating in lockstep (performing the same instructions at the
same time) with the other as a single system. Thus, if a failure occurs in one CPU
module the other CPU module will continue to operate with no interruption, no loss of
data, and system performance is not affected. Note that the PCI module, PCI adapters,
and power supplies are also paired for system redundancy.
Figure 1-3. Dual Hardware Fault-Tolerant Tower-Based System
1-4 System Overview
Group #2
Group #1
System Chassis
A
The system chassis is an easy-to-expand, fabricated metal structure. The following
subsections describe the system chassis external view, internal view, and the system
board set.
External View
Figure 1-5 shows the front chassis features and controls. Figure 1-6 shows the rear
chassis features and controls. Figure 1-7 shows the optional tape drive bay kit
components features and controls on the rear of the chassis.
M
B
C
D
12
E
L
K
J
F
G
H
I
Figure 1-4. Front Chassis Features and Controls
System Overview 1-5
– System power LED
A
– Status 1 LED (group 1)
B
Tower: Left side of system
Rack: Top of system
– Status 2 LED (group 2)
C
Tower: Right side of system
Rack: Bottom of system
– Disk activity LED
D
– Front panel
E
– USB port
F
– System power button
G
– SCSI hard disk drive bays
H
(storage bays)
– CPU modules
I
– PCI modules with PCI adapters
J
Device module
K –
Liquid Crystal Display (LCD)
L –
Tape drive module
M –
(tower system only)
When green, system power is on.
When off, system power is off.
When green, the Group 1 PCI- and CPU-modules are
operating normally. See Table 1-1 for a list and description of
the system status LED indicators.
When green, the Group 1 PCI- and CPU-CPU modules are
operating normally. See Table 1-1 for a list and description of
the system status LED indicators.
When green, internal disk drives are being accessed. See
Table 1-1 for a list and description of the system status LED
indicators.
Panel contains the LCD, the system power button, four LEDs,
and a USB port.
USB connector jack used for debug only
Press to turn system DC power on or off.
Each slot in a bay can contain one hot-pluggable 3.5-inch disk
drive.
The slots are numbered 1 – 6 left to right (numbers are not
SCSI IDs). SCSI IDs are 0, 1, and 2 for each group of three
disk drives. The drives are mirrored as follows: 1 – 4, 2 – 5,
and 3 – 6. Each drive has two status LEDs. Refer to Table 1-2
for information on disk drive status LED panel indicators.
Two CPU modules providing Dual Modular Redundancy
(DMR). The CPU modules are numbered 1 – 2 left to right.
Each CPU module contains one or two processors and a
maximum of up to 2 GB of SDRAM memory. Refer to Table
1-3 for information on CPU module status LED indicators.
Two hot-pluggable PCI modules. The PCI modules are
numbered 1 – 2 left to right. Each PCI module contains four
PCI adapter card slots and two embedded adapters (LAN and
SCSI disk). Each module has a pair of status LEDs and a
LAN port. See Table 1-4 for a list and description of the PCI
module status LED indicators. See Table 1-5 for a list and
description of the PCI adapter-slot status LEDs.
Houses an IDE 24X CD-ROM drive and 3.5-inch IDE highcapacity (120 MB) super (floppy) disk drive (not hot
pluggable).
A 2-line, 16-character display.
Displays system event messages:
Startup
!
Self-test
!
Normal operating
!
Alarm conditions
!
See Chapter 5 for a list and description of the system event
messages.
Houses the optional tape drive bay kit (that includes a 75 watt
power supply) and up to two optional 5.25-inch tape drives.
The tape drives are numbered 1 – 2, left to right.
Figure 1-5. Front Chassis Features and Controls (Continued)
1-6 System Overview
A
G
B
1
C
1
D
2
E
2
F
– Power supplies
A
– COM1
B
– Keyboard
C
– Mouse
D
– COM2
E
– VGA (monitor)
F
– I/O panel
G
Figure 1-6. Rear Chassis Features and Controls
Two standard 450-watt power supplies. The power supplies are
numbered 1 – 2, right to left from the rear of the system. Each
power supply has three status LED indicators. Refer to Table 1-6
for information on the power supply LED indicators.
COM1 serial port 9-pin connector (for UPS option).
USB port 1.
USB port 2.
COM2 serial port 9-pin connector (for external modem option).
VGA monitor 15-pin connector.
Contains two USB ports, one VGA port, and two serial ports
(COM1 and COM2).
System Overview 1-7
E
D
– External SCSI Device #1
A
Output Port
– AC Input Plug
B
– External SCSI Device #1
C
Input Port
– External SCSI Device #2
D
Input Port
– External SCSI Device #2
E
Output Port
A
B
C
External SCSI output port for tape drive #1.
AC input plug for 75-watt power supply.
External SCSI input port for tape drive #1.
External SCSI input port for tape drive #2.
External SCSI output port for tape drive #2.
Figure 1-7. Optional Tape Drive Bay Kit
Rear Chassis Features and Controls
Status LED Indicator Descriptions
Table 1-1 lists the system status LED indicators along with a description of each LED
indicator. Table 1-2 lists the disk drive status LED panel indicators along with a
description of each LED indicator. Table 1-3 lists the CPU module status LED
indicators along with a description of each LED indicator. Table 1-4 lists the PCI
module status LED indicators along with a description of each LED indicator. Table 1-5
lists the PCI adapter-slot status indicators along with a description of each LED
indicator. Table 1-6 lists the power supply status LED panel indicators along with a
description of each LED indicator.
The access LED indicators for the CD-ROM drive and the diskette drive light when
access is being made to the media in the drive.
1-8 System Overview
Table 1-1. System Status LED Indicators
LEDStatusDescriptionResponse
System PowerOffPower OFFNone required (normal)
GreenPower ONNone required (normal)
Status 1 and
Status 2
OffAC Power OFF
Power-On Self-Test
(POST) is running
Status 1 OFF
Status 2 OFF
CPU bus error
ISA-bus I/O check error
Green
(Steady
light)
Green
(Flashing
light)
Amber
PCI and CPU modules are
operating normally
CPU or PCI module is
operating in simplex mode
Critical temperature alarm
Critical voltage alarm
None required (normal)
None required (normal)
Check Status 2
Check Status 1
Turn system off and on. If error
appears during POST, record the
error condition and contact your
technical support representative.
Turn system off and on. If error
appears during POST, record the
error condition and contact your
technical support representative.
None required (normal)
None required (normal)
If error exists, record the error
condition and contact your technical
support representative.
Check condition
Amber
(Flashing
light)
RedBMC failureOne of the PCI modules is not
Disk ActivityOffNot accessing disk drivesNone required (normal)
AmberInternal disk drive failureCheck disk drive status LEDs
GreenAccessing disk drivesNone required (normal)
Noncritical temperature
alarm
Noncritical voltage alarm
Fan alarm
Detected device failure
Detected error with
redundant power supply
Check condition
Check condition
Check condition
Contact your technical support
representative.
Check power supply status LED
indicators, see Table 1-6.
installed.
System Overview 1-9
Table 1-2. Disk Drive Status LED Panel Indicators
LEDStatusDescriptionResponse
Disk Drive
Power
Disk Drive
Error
*Software controlled.
**Blinks off during disk access.
OffDisk drive
power off
GreenDisk drive
power on
Green
(Flashing
light)**
OffNo FaultNone required (normal)
Amber
(Steady light)
(Flashing light)
Accessing disk driveNone required (normal)
Disk drive failure*
Rebuilding*
Remount the disk drive
None required (normal)
Replace disk drive
None required (normal)
Table 1-3. CPU Module Status LED Indicators
Fail LEDState LEDDescriptionResponse
OffGreenBoth CPU modules are
operating normally.
OffAmberCPU module in simplex
mode is operating normally.
None required (normal)
None required (normal)
RedGreenCPU module is executing
online power-on self-test
(POST)
RedAmberSystem is dumping memory
to disk.
RedOFFStandby (No DC, AC only)
or
CPU module failure
OFFOFFNo power to CPU module.Check that the module is properly
None required (normal)
None required (normal)
Turn on system power
or
Replace CPU module.
installed. Also, check both power
supplies and power cords.
1-10 System Overview
Table 1-4. PCI module Status LED Indicators
Fail LEDState StatusDescriptionResponse
OffGreenBoth PCI modules
are operating
normally.
OffAmberPCI module in
simplex mode is
operating normally.
Other PCI module is
offline.
OffOffNo power to PCI
module.
RedGreenPCI module is
running POST.
RedOffStandby mode.
(No DC power, AC
power only)
PCI module failureCheck that the module is properly
Table 1-5. PCI Adapter-Slot Status LED Indicators
None required (normal)
Place the offline PCI module online
so that the system is running in
duplex mode.
Check that the module is properly
installed. Also, check both power
supplies and power cords.
None required (normal)
Turn on system power.
installed. If the condition persists,
contact your technical support
representative.
Fail LEDState LEDDescriptionResponse
OffAmberPCI adapter is
running in simplex
mode.
OffGreenPOST or PCI
adapter is running in
duplex mode.
OffOffPCI adapters are not
installed or are not
installed correctly.
RedOffPCI adapter is
installed correctly
but not working or
offline.
RedAmberPCI adapter being
tested under
software control or
preparing for
operation.
Red
GreenMemory dump
request is being
issued or
diagnostics are
running.
Install identical PCI adapter in
corresponding slot in the other PCI
module.
None required (normal)
Install PCI adapters.
Place the PCI adapter online.
Wait for the LED indicator to
change. If the LED indicator does
not change, check the status of the
adapter.
Wait until the memory dump or
diagnostics are finished.
System Overview 1-11
Table 1-6. Power Supply Status LED Indicators
LEDDescriptionResponse
PowerPre-FailFail
OffOffOffNo AC power.Check that AC power is available at
the wall outlet.
Check that the system power cords
are properly connected to the power
supplies and the AC wall outlets.
Green
(Flashing
light)
GreenOffOffPower supply DC On andOKNone required (normal)
OffOffAmberPower supply failed.Replace the power supply.
GreenOffAmber
Green
OffOffAC present and Standby
On.
Current limitNone required (normal)
(Flashing
light)
Amber
(Flashing
light)
OffFan failure.Replace power supply.
None required (normal)
1-12 System Overview
Internal Board View
C
Figure 1-8 shows the major boards and backplanes inside the server.
H
G
F
A
B
C
D
E
F
G
H
Front panel board
Device backplane
(IDE device relay boards)
PCI board (located in PCI module)
CPU board (located in CPU module)
Main Backplane board
I/O panel board
Power backplane
SCSI backplane
E
A
B
D
Figure 1-8 Major Boards and Backplanes Inside the Server
Customer Replaceable Units (CRUs)
Certain hardware components within the server are defined as Customer Replaceable
Units (CRUs) of which most are hot-pluggable and redundant. Table 1-8 lists the CRUs
and whether they are hot pluggable or redundant hardware components.
Table 1-7. Customer Replaceable Units (CRUs)
CRURedundant
CPU moduleYesYes
Device moduleNoNo
PCI moduleYesYes
Power supplyYesYes
PCI adapter cards
Hard disk drivesYesYes
"
Only if PCI adapter cards are identical in both PCI modules.
Yes
Hot
Pluggable
"
No
System Overview 1-13
System Components and Module Set
The system components and module set inside the server are show in Figure 1-9.
A
B
C
D
Figure 1-9 System Components and Module Set Inside the Server
Power Supplies
The server has two standard 450-Watt power supplies. Each supply has autoranging
input 50/60 Hz and automatically switches between the following input voltage ranges:
100-127 VAC at 50/60 Hz; 7.6 A maximum current
!
200-240 VAC at 50/60 Hz; 3.8 A maximum current
!
F
E
A
B
C
D
E
F
Power supplies
Optional tape drives
Storage bays
CPU modules
PCI modules
Device module
The power supplies are numbered 1 and 2, right to left as seen from the rear of the
system. Both power supplies are CRUs and are hot pluggable and redundant. Each
power supply has three status indicators that are listed along with a description of each
in Table 1-6.
1-14 System Overview
CPU Modules
The server has two CPU modules that provide Dual Modular Redundancy (DMR). The
CPU modules are numbered 1 and 2, left to right as seen from the front of the system.
Each CPU module has two status indicators that are listed along with a description of
each in Table 1-3. Table 1-8 summarizes the features of a CPU module.
FeatureDescription
Upgradable
multiple processor
slots
Table 1-8. Features of the CPU Module
Two processor sockets are available on the CPU board for one or two
processors.
Upgradable
memory
SMPSupports two-way Symmetric Multiprocessing (SMP) when two processors
FanTwo integrated fans that provide cooling for both the CPU module and hard
The system runs identical applications in both CPU modules in lockstep. Thus, if one
CPU module fails, the second CPU module takes over the processing without any
interruption to the current application running on the system. Note that this type of
failure is transparent to the user.
In simplex mode the system is operating with only one CPU module and one PCI
module. Thus, the failure of one CPU module or one PCI module causes the whole
system to fail. A fault-tolerant system should not run in the simplex mode for any
longer than necessary for upgrading or repair.
Storage Bays
The server has a storage area containing six storage bays that support six hard disk
drives (three logical disks). The hard disk drives are CRUs, hot pluggable, and
redundant. The disk slots are physically numbered 1 – 6, left to right as seen from the
front of the system. The disk drives SCSI ID numbers are 0, 1, 2 for each group of
logical disk drives and the first mirrored pairs are physical drives 1 and 4 that contain
the boot software, as shown below.
Four DIMM sockets on the CPU board. Can contain a minimum of 256 MB
up to a maximum of 2 GB of Synchronous Dynamic Random-Access
(SDRAM) system memory.
are installed.
disk drives.
SCSI ID 0
Disk #1
Group 1Group 2
SCSI ID 1
Disk #2
SCSI ID 2
Disk #3
SCSI ID 0
Disk #4
SCSI ID 1
Disk #5
System Overview 1-15
SCSI ID 2
Disk #6
For true dual modular redundancy, all the disk drives must be mirrored in the system, as
shown below.
Mirrored Drives
DriveDrive
14
25
36
All the disk drives must be added in pairs and only similar disks can mirror each other.
Figure 1-10.
Group 1
Group 2
Figure 1-10. Mirrored Hard Disk Drives
Table 1-9 summarizes the features of storage bays and hard disk drives.
Table 1-9. Features of the Storage Bays and Hard Disk Drives
FeatureDescription
Disk drivesHot pluggable and redundant.
Disk drive speeds
and storage
capacity
Disk drive carrierEach disk drive is mounted in a disk drive carrier containing a handle, latching
Storage baysThe storage bays can contain any combination of disk drive carriers and
Disk drive spindle speeds of 10,000 RPM. Storage capacities of 18, or 36 GB.
mechanism, and two status indicators. The status indicators are listed along
with a description of each in Table 1-2.
dummy disk drive carriers as long as equivalent drives are mirrored.
DO NOT remove dummy disk drive carriers from unused slots. They are
present to direct airflow around the devices.
1-16 System Overview
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