NEC Express5800-320Fc Setup Guide

NEC Express5800/320Fc system

NEC Express5800/320Fc-LR/MR

Setup Guide

N8800-103F, EXP320HR

NEC Express5800/320Fc-MR

User's Guide (Setup)

1st Edition

7-2007

856-126614-903-A

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, is the
valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as
appropriate, reserve all patent, copyright and other proprietary rights to this document, including all
design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.

The NEC product(s) discussed in this document are warranted in accordance with the terms of the
Warranty Statement accompanying each product. However, actual performance of each such
product is dependent upon factors such as system configuration, customer data, and operator
control. Since implementation by customers of each product may vary, the suitability of specific
product configurations and applications must be determined by the customer and is not warranted
by NEC.

To allow for design and specification improvements, the information in this document is subject to
change at any time, without notice. Reproduction of this document or portions thereof without prior
written approval of NEC is prohibited.

Keep this User's Guide handy for quick reference when necessary.

Safety Indications

To use NEC Express5800/320Fc system safely, follow the instructions in this User's Guide.

This guide explains components that pose a danger, types of dangers caused by failing to follow the
instructions, and actions taken to prevent them; such components are labeled warning.

This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on
the degree. These terms are defined as follows:

Indicates a danger that could lead to a death or serious injury.

CAUTION

Indicates a danger that could lead to a burn, other injuries or damage to
physical assets.

This guide uses the following three types of symbols to give indications and precautions against a
danger. They are defined as follows:

Indicates that there is a risk of a danger. Each image symbolizes a particular type of
danger. (Attention)

Indicates what you must not do. Each image symbolizes a particular type of
prohibition. (Prohibited actions)

Indicates what you must do. Each image symbolizes a particular type of action
necessary to avoid a danger. (Mandatory actions)

(Example)

Symbol to draw attention

Term indicating a degree of danger

High temperature.
Immediately after the power-off, system components such as hard disk are
very hot. Wait the server to cool down completely before adding/removing
some component.

Symbol indicating a prohibited
action (may not always be
indicated)

Description of a danger

WARNI

Symbols and its descriptions used in this User’s Guide and warning labels are as follows:

Attention

Indicates a risk of an electric shock.

Indicates a risk of a personal injury due to heat.

Indicates a risk of catching your fingers.

Indicates a risk of a fire or smoke.

Indicates a general precaution or warning that is not defined herein.

Indicates a risk of losing eyesight due to laser beam.

Indicates a risk of an explosion.

Indicates a risk of a personal injury.

Prohibited actions

Indicates a general prohibition that is not defined herein.

Do no touch the indicated area. There is a risk of an electric shock or fire.

Do not touch with wet hands. There is a risk of an electric shock.

Keep from flame. There is a risk of a fire.

Avoid using water or liquid nearby. If it spills on the equipment, there is a risk of an
electric shock or fire.

Do not disassemble, repair, or modify the equipment. There is a risk of an electric
shock or fire.

Mandatory actions

Unplug the server. There is a risk of an electric shock or fire.

Indicates a general action to take that is not defined herein. Make sure to follow the
instructions.

For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page
1-2.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

This class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.

This system is classified as a CLASS 1 LASER PRODUCT. This label id located on
the internal DVD-ROM installed in your system.

NOTE: This product provides resistance against hardware faults with its redundant hardware

modules. However, this does not mean complete fault-tolerance is assured. For example,
there is a risk of system down when:
– A fatal fault occurs in software.
– Both modules within a redundant hardware pair break down.
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry

or the interconnect backplane.

– The entire system is cut off from AC power.

CLASS 1
LASER PROD UCT

Trademarks and Patents

NEC EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation.

Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of
Microsoft Corporation in the United States and other countries.

Intel and Pentium are registered trademarks of Intel Corporation.

AT is a registered trademark of International Business Machines Corporation in the United States
and other countries.

Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems
Incorporated.

Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.

Xeon is a trademark of Intel Corporation in the United States. DLT and DLTtapeare trademarks of
Quantum Corporation in the United States.

All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.

Microsoft Windows Server 2003 R2 Standard x64 edition operating system and Microsoft Windows
Server 2003 R2 Enterprise x64 Edition operating system or Microsoft Windows Server 2003
Enterprise x64 Edition operating system are called Windows Server 2003 x64 Edition for short.
Microsoft Windows Server 2003 R2 32-bit Standard Edition operating system, Microsoft Windows
Server 2003 R2 32-bit Enterprise Edition operating system, Microsoft Windows Server 2003
Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition
operating system are called Windows Server 2003 for short. Microsoft Windows 2000 Server
operating system, Microsoft Windows 2000 Advanced Server operating system and Microsoft
Windows 2000 Professional operating system are called Windows 2000 for short. Microsoft
Windows Vista Business operating system is called Windows Vista for short. Microsoft Windows
XP Professional x64 Edition operating system is called Windows XP x64 Edition for short.
Microsoft Windows XP Home Edition operating system and Microsoft Windows XP Professional
operating system are called Windows XP for short. Microsoft Windows NT Server network
operating system version 3.51/4.0 and Microsoft Windows NT Workstation operating system
version 3.51/4.0 are called Windows NT for short. Microsoft Windows Millennium Edition
Operating System is called Windows Me for short. Microsoft Windows 98 operating system is
called Windows 98 for short. Microsoft Windows 95 operating system is called Windows 95 for
short. Names used with sample applications are all fictitious. They are unrelated to any existing
product names, names of organizations, or individual names.

ii

Notes:

(1) No part of this manual may be reproduced in any form without prior written permission of

NEC Corporation.

(2) The contents of this manual are subject to change without prior notice.

(3) The contents of this manual shall not be copied or altered without prior written permission of

NEC Corporation.

(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find

any part unclear, incorrect, or omitted in this manual, contact the sales agent where you
purchased this product.

(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or

consequential damage arising from the use of this manual regardless of (4) above.

© NEC Corporation 2007

iii

Preface

Welcome to the NEC Express5800/320Fc system

NEC Express5800/320Fc system is a “fault-tolerant (ft)” server focusing on “high reliability” in terms
of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided
by NEC Express5800/320Fc system. In the event of trouble, its dual configuration will allow the system
to instantaneously isolate the failed parts to assure non-stop running; operation will be moved
smoothly from one module to the other, minimizing damage to it. Youcan use NEC Express5800/320Fc
system in a mission-critical system where high availability is required. By the use of Windows Server
2003 operating system, it also provides outstanding openness for general-purpose applications, etc.

To make the best use of these features, read this User's Guide thoroughly to understand how to
operate NEC Express5800/320Fc system.

iv

About This User’s Guide

This User's Guide helps a user to properly setup and use the product. Consult this guide when you
set up the product.

Keep this manual and the separate volume of User’s Guide handy.

This User's Guide is intended for users who have a good knowledge on the basic use of Windows
operating systems and general I/O devices such as a keyboard and mouse.

How to Use This User's Guide

This guide explains the procedures you should perform before you begin system operation after you
purchased the product. Read the guide in order from Chapter 1. If you perform procedures
according to this guide, you will set up the product properly.

Chapter 4 describes how to install the operating system. Chapter 5 describes post-installation
procedures. Chapter 6 explains how to troubleshoot if you cannot set up the product properly. Refer
to “SYSTEM REPAIR”on page 6-2 for details about system configurations and repairs of this
product. Refer to “TROUBLESHOOTING” on page 6-13 if you feel you failed to set up the
product.

See this User’s Guide for details of this product’s operation, and functions and operations of the
hardware and the system.

Additional symbols

The following symbols are used throughout this User's Guide in addition to the caution symbols
described at the beginning.

IMPORTANT:

CHECK:

TIPS:

Important points or instructions to keep in mind when using the
server or software

Something you need to make sure when using the server or
software

Helpful information, something useful to know

About our Web Service

Information on NEC Express5800/320Fc system including modification modules is also available
on our web site, NEC Express5800/320Fc system Web Site Asia Pacific, at

http://support.necam.com/servers/ft

v

vi

Contents

Preface........................................................................................................................................... .....iii

About This User’s Guide...................................................................................................................iv

How to Use This User's Guide........................................................................................................iv

Additional symbols...........................................................................................................................v

About our Web Service.....................................................................................................................v

1Chapter 1

Before Using

This chapter includes information necessary for proper and safe operation of the server, the main
unit and its accessories. Go through this chapter before you start setup of the product.

1-2 Before Using

NOTES FOR SAFE HANDLING

The following section describes necessary information to use the product properly and safely.

Warning Labels

Warning labels are placed in certain parts of the system so that the user stays alert to possible risks
(Do not remove or damage these labels).

If some label is missing, about to peel off, or illegible, contact your sales agent.

The figures below show locations of the labels on the server.

Front of device

Before Using 1-3

Inside of device

1-4 Before Using

PRECAUTIONS FOR SAFETY

This section provides precautions for using the server safely. Read this section carefully to ensure
proper and safe use of the server. For symbol meanings, see “Safety Indications” described in the
previous section.

General

Do not use the server in an operation where human lives are involved or high reliability
is required.

This equipment is not intended for use in controlling or use with facilities or systems
where human lives are involved or high reliability is required, including medical devices
or nuclear, aerospace, transportation, and traffic control facilities. NEC assumes no
liability for any accidents or damage to physical assets resulting from the use of this
equipment in such systems or facilities.

Do not continue to use the server if you detect smoke, odor, or noise.

If the server emits smoke, odor, or noise, immediately flip off the POWER switch,
unplug the cords, and contact your sales agent. There is a risk of a fire.

Do not insert a wire or metal object.

Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk of an
electric shock.

Prevent water or foreign objects from getting into the server.

Do not let water or foreign objects (e.g., pins or paper clips) enter the server. There is
a risk of a fire, electric shock, and breakdown. When such things accidentally enter the
server, immediately turn off the power and unplug the cords. Contact your sales agent
instead of trying to disassemble it yourself.

Before Using 1-5

Use of Power Supply and Power Cord

Do not handle power plugs with a wet hand.

Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock.

Do not connect the ground wire to a gas pipe.

Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.

CAUTION

Do not plug the cords in nonconforming outlets.

Use wall outlets with specified voltage and power type. There is a risk of a fire or
current leakage.

Avoid installing the server where you may need extension cords. If the cords do not
meet the power specifications, there is a risk of overheating that could lead to a fire.

Do not plug too many cords in a single outlet.

If the rated current is exceeded, there is a risk of overheating that could lead to a fire.

Do not plug the cords insecurely.

Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor contact. If
dust settles on the slots and it absorbs moisture, there is also a risk of heat or fire.

Do not use nonconforming power cords.

AC cord is to spend the thing of the next specifications:

You also have to observe the following prohibitions to prevent an electric shock or fire
caused by damage to the cords.

 Do not pull on the cords.
 Do not pinch the cords.
 Do not bend the cords.
 Keep chemicals away from the cords.
 Do not twist the cords.
 Do not place any object on the cords.
 Do not use cords as bundled.
 Do not alter, modify, or repair the cords.
 Do not staple the cords.
 Do not use any damaged cord. (Replace it with a new one of the same

specifications. For replacement procedures, contact your sales agent.)

1-6 Before Using

Installation, Relocation, Storage and Connection

CAUTION

Do not install the server in an unsuitable place.

Install the server in such a place as specified in this User's Guide. Avoid the
following locations. There is a risk of a fire.

a dusty place
a humid place located near a boiler, etc
a place exposed to direct sunlight
an unstable place

Do not use or store this product in a corrosive environment.

Avoid the usage or storage of this product in an environment which may be
exposed to corrosive gases, such as those including but not limited to :
sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia and/or ozone.
Avoid installing NEC Express5800/320Fc system in a dusty environment or one
that may be exposed to corrosive materials such as sodium chloride and/or sulfur.
Avoid installing this product in an environment that may have excessive metal
flakes or conductive particles in the air.
Such environments may cause corrosion or short circuits within this product,
resulting in not only damage to this product, but may even lead to be a fire hazard.
If there are any concerns regarding the environment at the planned site of
installation or storage, please contact your sales agent.

Do not use any non-designated interface cable.

Use only interface cables designated by NEC; identify which component or
connector to attach beforehand. If you use a wrong cable or make a wrong
connection, there is a risk of short-circuit that could lead to a fire.

You also have to observe the following prohibitions about handling and connecting
interface cables:

Do not use any damaged cable connector.
Do not step on the cable.
Do not place any object on the cable.
Do not use the server with loose cable connections.
Do not use damaged cables.

Before Using 1-7

Cleaning and Handling of Internal Devices

Do not disassemble, repair, or alter the server.

Unless described herein, never attempt to disassemble, repair, or alter the server.
There is a risk of an electric shock or fire as well as malfunction.

Do not look into the DVD-ROM drive.

The DVD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the
system is on. A laser beam is invisible; if your eyes get exposed to it, there is a risk of
losing eyesight.

Do not detach a lithium battery yourself.

This equipment has a lithium battery. Do not detach it yourself. If the battery is
exposed to fire or water, it could explode.
When the lithium battery is running down and the server does not work correctly,
contact your sales agent instead of disassembling, replacing or recharging it yourself.

Disconnect the power plugs before cleaning the server.

Even though built-in options for the server can be replaced while the power cords are
connected to power source, be sure to follow the instructions described in this User’s
Guide. Do not touch any internal device of the server unless instructed by this User’s
Guide. There is a risk of an electric shock.
Make sure to power off the server and disconnect the power plug from a power outlet
before cleaning or installing/removing internal optional devices. Touching any internal
device of the server with its power cords connected to power source may cause an
electric shock even if the server is off-powered.
Disconnect the power plug from the outlet occasionally and clean the plug with a dry
cloth. Heat will be generated if condensation is formed on a dusty plug, which may
cause a fire.

CAUTION

High temperature

Immediately after powering off the system, system components such as hard disk may
be very hot. Wait for the server to cool down completely before adding/removing
components.

Make sure to completely insert cables and boards.

Completely insert all power cords, interface cables and/or boards. An incompletely
inserted component may cause a contact failure, resulting in fire and/or smoke.

1-8 Before Using

CAUTION

Protect the unused connectors with the protective cap.

The unused power cord connectors are covered with the protective cap to prevent
short circuits and electrical hazards. When removing the power cord connector from
the internal devices, attach the protective cap to the connector. Failure to follow this
warning may cause a fire or an electric shock.

During Operation

CAUTION

Keep animals away.

Keep animals away from the server. Animal’s waste or hair may get inside the server
to cause a fire or electric shock.

Do not place any object on top of the server.

The object may fall off to cause injuries, damage to hardware and/or a fire.

Do not leave the DVD tray ejected.

Dust may get in the server to cause malfunction. The ejected tray may also become a
cause of injuries.

Do not touch the server when it thunders.

Unplug the server when it threatens to thunder. If it starts to thunder before you unplug
the server, do not touch the server or cables. There is a risk of a fire or electric shock.

Do not use a cellular phone or pager around the server.

Turn off your cellular phone or pager when you use the server. Their radio waves may
cause the server to malfunction.

Before Using 1-9

Rack-mount Model

Do not install the server on a nonconforming rack.

Install the server on a 19-inch rack conforming to the EIA standard. Do not use the
server without a rack or install it on a nonconforming rack. The server may not function
properly, and there is a risk of damage to physical assets or injuries. For suitable
racks, contact your sales agent.

Do not use the server in an unsuitable place.

Do not install a server rack in an unsuitable environment.
Other systems also may be affected, and the rack may fall over to cause a fire or
injuries. For details about installation environment and quake-resistant engineering,
see the attached manual or contact your sales agent.

CAUTION

Be careful not to hurt your fingers.

Exercise great care not to hurt your fingers on the rail when you mount/dismount the
server into/from the rack.

Carry or install the server by more than 3 people.

To avoid a risk of injuries, users should not attempt to carry or install the server into a
rack. Installation should be performed by trained maintenance personnel.

Do not install the server in such a manner that its weight is imposed on a single place.

To distribute the weight, use stabilizers or attach two or more racks. Unstable rack
may fall down to cause injuries.

Do not assemble parts alone.

It takes at least two people to mount doors and trays to a rack. If you handle them
alone, you may drop some parts to cause a breakage or injuries.

Do not pull a device out of the rack if the rack is unstable.

Before pulling out a device, make sure that the rack is fixed (by stabilizers or quake­resistant engineering).

Do not leave more than one device pulled out from the rack.

If you pull out more than one device, the rack may fall down. You can only pull out one
device at a time.

1-10 Before Using

CAUTION

Do not install excessive wiring.

To prevent burns, fires, and damage to the server, make sure that the rated load of the
power branch circuit is not exceeded. For more information on installation and wiring
of power-related facilities, contact your electrician or local power company.

Do not pull out a device during operation.

Do not pull out or remove a device while it is running. There is a risk of malfunction
and a device may be detached from a rack to cause injuries.

Before Using 1-11

UNPACKAGING

This product and various accessories are in the special shipping box. Take them out from the box
and check the individual items. Store the box and unused accessories in a safe place.

Accessories

This product is shipped with various accessories. See the packing list to make sure everything is
included and check the individual items. If any component is missing or damaged, contact your
sales agent.

Keep the accessories in a safe place. Youwill need them when you perform setup,
addition of options, or replacement of failed components.

To check NEC EXPRESSBUILDER components, see the attached list.

Make backup copies of included floppy disks, if any. Keep the original disks as the master
disks; use these copies in operation.

Improper use of an included floppy disk or CD-ROM may alter your system environment.
If you find something unclear, stop using them and contact your sales agent.

1-12 Before Using

2Chapter 2

About Operating System

This chapter gives essential information on the Windows system supported by the server and how to
install it.

2-1 About Operating System

INSTALLING Windows Server 2003

For installing an operating system on NEC Express5800/320Fc system, use NEC EXPRESSBUILDER.

IMPORTANT:

The NEC Express5800/320Fc systemis a precision instrument. You should ask maintenance
personnel to install it.

The Express Setup program is exclusively used for the NEC Express5800/320Fc system. To execute
the setup program, simply select the item [Express Setup] from the menu displayed when starting the
system through the provided CD-ROM "NEC EXPRESSBUILDER.” The setup program
automatically performs the complete setups from hardware internal parameter/status settings to
installation of the operating system (Windows Server 2003) and various utilities.

Use the NEC Express5800/320Fc system setup program for the first installation and reinstallation of
the operating system. This program accomplishes complicate setups.

Before performing the NEC Express5800/320Fc system setup, contact your sales agent about the latest
release of ft Server Control Software.

About OS Installation

Read the notes here carefully before installing the operating system.

Operating System Supported by the NEC Express5800/320Fc system

The operating system that NEC Express5800/320Fc system supports is Microsoft® Windows Server

TM

2003 R2 32-bit Enterprise Edition (English), hereinafter called "Windows Server 2003."

NEC Express5800/320Fc system does not support any operating systems other than the above (e.g.,
Windows Server 2003 Standard Edition, Windows 2000 or Windows NT 4.0).

2-2 About Operating System

About Windows Server 2003

Use the Express Setup program to install Windows Server 2003. Note the following at installation:

IMPORTANT:

 Complete all the setups such as the memory, expansion and the BIOS setting before

installing Windows Server 2003.

 NEC software package, which is to be purchased separately, is also provided with the

documentation for installation. However, see this User's Guide for installation into this
server.

 After completing the Express Setup program, make settings for failure management (e.g.,

memory dump (debug information) setting) according to Chapter 4.

About Auto Installation of Utilities

The Express Setup installs the following utilities automatically.

 Drivers and services for achieving duplicated operation
 NEC ESMPRO Agent