NEC Express5800 Series
MegaRAID Storage Manager™
User's Guide
- Windows Edition -
7th Edition
12-2006
808-882425-676-G
Preface
The User's Guide explains the utility MegaRAID Storage Manager™ to be used for “LSI Logic
Embedded MegaRAID(tm)”, “N8103-91 Disk Array Controller(Internal SAS HDD)”, “N8103-90
Disk Array Controller(External SAS HDD)” , “N8103-99 Disk Array Controller(0ch)” ,
“N8403-019 Disk Array Controller” and “LSI Logic MegaRAID(tm) SAS PCI EXPRESS(tm)
ROMB”, installed in NEC Express5800 server.
The guide is intended for persons who are familiar with Windows functions and operation methods.
For details on or unclear points on Windows operation, see Windows Online Help and manuals.
When using MegaRAID Storage Manager™, first read the User's Guide provided with the server as
well.
Trademarks:
LSI Logic, its logo, iBBU, MegaRAID, and MegaRAID Storage Manager are trademarks or
registered trademarks of LSI Logic, Inc. of the U.S.A.
NEC ESMPRO and NEC EXPRESSBUILDER are registered trademarks of NEC Corporation.
Microsoft, its logo, Windows, Windows Server and MS-DOS are worldwide registered trademarks
of Microsoft Corporation of the U.S.A.
All company names and product names mentioned herein are trademarks or registered trademarks of
their respective companies.
Notes:
(1) No part of this manual may be reproduced in any form without the prior written permission of
NEC Corporation.
(2) The contents of this manual may be revised without prior notice.
(3) The contents of this manual shall not be copied or altered without the prior written permission
of NEC Corporation.
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you
notice any part unclear, incorrect, or omitted in this manual, contact the sales agent where you
purchased this product.
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or
consequential damages arising from the use of this manual regardless of Item (4).
3.8 Help ................................................................................................................................. 58
4. Miscellaneous Information ................................................................................................... 59
4.1 Supported function of MegaRAID Systems..................................................................... 59
4.2 How to confirm the type of Hot Spare Disks.................................................................... 60
5. CAUTIONS AND RESTRICTIONS ......................................................................................... 61
5.1 Common Cautions and Restrictions for MegaRAID Storage Systems(SAS/SATA)........ 61
5.2 Cautions and Restrictions for N8103-90 Disk array controller(External SAS HDD) and
N8103-91 Disk array controller(Internal SAS HDD) .................................................................... 64
5.3 Cautions and Restrictions for LSI Logic Embedded MegaRAID™ ................................. 66
Appendix A Report Monitoring ............................................................................................. 67
(This page is intentionally left blank.)
Overview1
1. Overview
1.1 MegaRAID Storage Manager™
MegaRAID Storage Manager™ (hereafter abbreviated for MSM) is an application that locally or
remotely monitors and manages the MegaRAID Storage Systems(SAS/SATA).
MegaRAID Storage Systems(SAS/SATA) are following systems.
• LSI Logic Embedded MegaRAID(tm)
• N8103-90 Disk Array Controller(External SAS HDD)
• N8103-91 Disk Array Controller(Internal SAS HDD)
• N8103-99 Disk Array Controller(0ch)
• N8403-019 Disk Array Controller
• LSI Logic MegaRAID(tm) SAS PCI EXPRESS(tm) ROMB
MSM has the following features:
Flexible system management
MSM provides a system using MSM with N-to-1 management. In the environment
enabling communication through TCP/IP, more than one system can be managed at a time
by remote management.
Feature of creating or deleting the following arrays (packs) on the graphical operation
screen
MSM allows the following arrays to be created:
RAID 0 (data striping with more than one hard disk drive)
RAID 1 (data mirroring with two hard disk drives)
RAID 5 (Data and parity striping with more than two hard disk drives)
RAID 1 spanning (Same as RAID10. Data mirroring and striping with more than three
hard disk drives)
RAID5 spanning (Same as RAID50. Data striping including parity and striping with
more than five hard disk drives)
IMPORTANT:
Support RAID Levels depends on MegaRAID Storage
Systems(SAS/SATA). Please check Section "4.1 Supported
function of MegaRAID Systems".
Check consistency feature for checking array consistency
MSM supports the check consistency feature for checking consistency. MSM also supports
the feature of recovering data automatically if the check consistency feature detects
inconsistency.
2 Overview
Auto array rebuild feature in array degrading
MSM supports the hot-spare rebuild executed at the insertion/removal of a disk and the
hot-spare rebuild in which a hot-spare disk is defined previously and used at the shift of the
array to degrading state.
NOTE: The hot-swap rebuild is available only in a system
supporting hot-swap.
To start MSM, more than 255 colors must be selected in the screen setup. If only up to 255 colors are
selected, the popup requesting more than 255 colors appear and MSM cannot be started.
The following shows the hardware and software operation environment (sever specification)
required to operate MSM:
Hardware
Server: NEC Express5800/50,100,600 series server supporting following MegaRAID
Storage Systems(SAS/SATA).
• LSI Logic Embedded MegaRAID™
• N8103-90 Disk Array Controller(External SAS HDD)
• N8103-91 Disk Array Controller(Internal SAS HDD)
• N8103-99 Disk Array Controller(0ch)
• N8403-019 Disk Array Controller
• LSI Logic MegaRAID(tm) SAS PCI EXPRESS(tm) ROMB
Remaining capacity in hard disk drive: 60MB or larger
Software (It depends on which OSs are supported in each computer.)
Windows Server 2003 SP1 (32bit/64bit)
Windows Server 2003 R2 (32bit/64bit)
Windows XP Professional SP2 (32bit)
Windows XP Professional x64 Edition
4 Installing and Uninstalling MSM
2.2 Installing and Uninstalling MSM in Server
This section describes the installation and uninstallation of MSM in an NEC Express5800 series
server equipped with the MegaRAID controller.
IMPORTANT:
Only users authorized as administrators are permitted to
install and uninstall MSM.
As premised, the software must be supported by Server.
Windows Security Warning is shown about "POPUP" as the
case may be, when installing the MSM. This POPUP
module is disabled in the installer of MSM, so there is no
problem. This warning is not shown after the rebooting,
anymore.
The dialogue of "warning of security" is sometimes indicated
to installation of a "Stanby/Hibernation Lock" driver at
the time of installation of MSM. When our warning was
indicated, Please choose "Yes." and continue installation.
NOTES:
Installation of MSM in server of custom installation model
For some servers of the custom installation model, MSM
may previously be installed at their purchases.
Setup of server by Express Setup
MSM can be installed by using "Express Setup",
automatic installation tool stored in the NEC
EXPRESSBUILDER CD-ROM coming with the
purchased server. If you start the seamless setup, the
dialog box appears which allows you to specify the
desired application. Then select "MSM".
Install the MSM manually with the CD which attached the
SAS Card, when there is no MSM installer in the
"EXPRESSBUILDER" CD.
Installing and Uninstalling MSM5
2.2.1 Installing MSM to Server
Install MSM in the following procedure:
1. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of your computer.
2. Right-click [Software Setup] in the [Master Control Menu] appearing on the screen and
click [MegaRAID Storage Manager]. Then the [Selecting Installation or Uninstallation]
dialog box appears. Select [Installation for MSM] and click [Next].
3. The [Specifying Installation Destination Directory] dialog box appears. If you want to
change the installation destination folder, click [Browse], and follow the instructions in the
dialog box that appears. If the directory is specified completely, click [Next]. If the
installation destination directory may not be changed, click [Next] without change.
6 Installing and Uninstalling MSM
4. The installation is started. When MSM has been installed, the [Setup finished] dialog box
appears.
Select [Yes, I want to restart my computer now], and click [OK].
NOTE: After selecting system reboot at the termination of
MSM installation, the background of the setup may remain
as it is, rarely. If this occurs, follow the procedure below:
(1) Press Ctrl + Alt + Delete and start the Task Manager
on the [Windows Security] screen.
(2) Terminate the [InstallShield - MSM] task.
(3) If a dialog such as "1628: Script-base installation could
not be completed" appears, click [OK] to close the
dialog box.
Then reboot the system to complete the installation. Despite
the operation, MSM has been installed normally.
Installing and Uninstalling MSM7
2.2.2 Uninstalling MSM from Server
Uninstall MSM in the following procedure:
IMPORTANT:
Do not uninstall MSM through [Add or Remove
Applications] or [Add or Remove Programs] in the
Control Panel. Always follow the procedure described in
this section for the uninstallation.
The popup for warning as “Application is not running”, when
uninstalling the MSM. Close this popup for warning,
there is no problem.
1. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of your computer.
2. Right-click [Software Setup] in the [Master Control Menu] appearing on the screen and
click [MegaRAID Storage Manager]. Then the [Selecting Installation or Uninstallation]
dialog box appears. Select [Uninstallation for MSM] and click [Next].
3. After a while, the [Uninstallation Confirmation] dialog box appears. Click [Yes].
4. Uninstallation of MSM starts. The [Setup Finished] dialog box appears when MSM has
been uninstalled. Select [Yes, I want to restart my computer now], and click [OK].
8 Installing and Uninstalling MSM
2.3 MSM Operation Environment (Management PC)
The following shows the hardware and software operation environment (management PC
specification) required to operate MSM:
Hardware
PC:
NEC Express5800/50,100,600 series.
PC/AT compatible machine (equipped with Intel PentiumⅢ CPU or higher)
Remaining capacity in hard disk drive: 60MB or larger
Software
Windows Server 2003 SP1 (32bit/64bit)
Windows Server 2003 R2 (32bit/64bit)
Windows 2000 SP4 (Server/WorkStation)
Windows XP Professional SP2 (32bit)
Windows XP Professional x64 Edition
2.4 Installing and Uninstalling MSM in Management PC
This section describes the installation and uninstallation of MSM in a PC managing servers through
a network.
IMPORTANT: Only users authorized as administrators are
permitted to install and uninstall MSM.
NOTES:
For some servers of the custom installation model, MSM
may previously be installed at their purchases.
Install the MSM manually with the CD which attached the
SAS Card, when there is no MSM installer in the
"EXPRESSBUILDER" CD.
Installing and Uninstalling MSM9
2.4.1 Installing MSM to Management PC
Install MSM in the following procedure:
1. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of your computer.
2. Run MSM.EXE contained in the following folder:
\MSM\VIVA\MSM.EXE
3. The screen shown below appears. Click [Next].
4. The screen shown below appears. Check [I accept the terms in the license agreement] and
click [Next].
5. The screen shown below appears. Check [All users] and click [Next].
10 Installing and Uninstalling MSM
6. The screen shown below appears. Click [Next].
To change the installation folder, click [Change] and specify a new installation folder.
7. The screen shown below appears. Select [Client] and click [Next].
8. The screen shown below appears. Click [Install].
9. The screen shown below appears. Click [Finish].
Now the installation is completed.
Installing and Uninstalling MSM11
2.4.2 Uninstalling MSM from Management PC
Uninstall MSM in the following procedure:
IMPORTANT:
Do not uninstall MSM through [Add or Remove
Applications] or [Add or Remove Programs] in the
Control Panel. Always follow the procedure described in
this section for the uninstallation.
1. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of your computer.
2. Run MSM.EXE contained in the following folder:
\MSM\VIVA\MSM.EXE
3. The screen shown below appears. Click [Next].
4. The screen shown below appears. Check [Remove] and click [Next].
12 Installing and Uninstalling MSM
5. The screen shown below appears. Click [Remove].
6. The screen shown below appears. Click [Finish].
Now the uninstallation is completed.
Operation13
3. Operation
This chapter describes how to start MSM and how to operate MSM.
The supported features of MSM are depended on MegaRAID Storage Systems(SAS/SATA).
Unsupported features are not shown in the MSM menu. See also Section "4.1 Supported function of
MegaRAID Systems" for more details.
3.1 Starting MSM
This section describes how to start MSM.
IMPORTANT:
Terminate the MSM display in other than array maintenance
operation.
Depending on the OS and/or color scheme you use, the
screens appearing actually may be different from those
shown in this manual.
NOTE: If MSM is installed in a computer in which OS
supporting Windows firewall is installed, the "Important
warning on Windows security" window may appear against
"javaw" at the start of MSM. If this occurs, select [Release
block].
14 Operation
3.1.1 Controlling MegaRAID Storage System with Local/Remote
Computer
To control MSM with local and/or remote computers, start MSM in the following procedure to
display the array configuration screen.
NOTES:
To control MSM with a remote computer, MSM must also be
installed in the remote computer.
MSM services must operate in any systems controlled by
remote computers.
If the firewall feature provided by Windows OS operates in a
system controlled by a remote computer, MSM cannot be
controlled by the remote computer.
In the situation, change the setting so that MSM can be
controlled by the remote computer.
* MSM uses ports 3071 and 5571. MSM also uses any
port numbers 32000 over temporarily. Do not block
these ports.
2. Select the server to be controlled by local and/or remote computers and click [Connect].
MegaRAID Storage Systems(SAS/SATA) belonging to a specific subnet are automatically
displayed as candidates. For connection extending over the subnet, enter the IP address in
the text box at the bottom of the screen and click [Update]. If a MegaRAID Storage system
is found in the server of the specified IP address, the result will be reflected on the display.
Operation 15
A circle icon appears on each host in the server selection screen. The host status is shown
by one of the following colors:
Green: Normal operation
Yellow: Occurrence of disk array degrading
Red: Occurrence of configuration error
3. Operate the following on the login screen.
In the [Login Mode] field, select [Full Access] to change the array configuration or
[View Only] to see the configuration only.
In the [User name] field, specify the name of a user authorized as an administrator for
the system.
In the [Password] field, type the password of the user specified in the [User name]
field.
Click [Login].
NOTES:
If [Full Access] is selected, only a single can log in to the
system.
If [Full Access] is selected, only a user authorized as an
administrator can log in to the system.
The names of login users and their IP addresses are recorded
in the MSM log.
IMPORTANT:
Only local users can be specified with an Administrators
authority in the [User name] field. Domain users can not
login MSM as Administrators, regardless of their
authorities.
16 Operation
3.2 MSM Operation Screen
An example of the MSM screen is shown below (after logged in, the screen shown below appears).
(1)
(2)
(3)
(4)
MSM has four screen interfaces as follows:
(1) Menu bar
(2) Physical/Logical View
(3) Properties/Operations/Graphical view
(4) Event Viewer
The following operations are permitted for the above interfaces:
A feature can be selected from the menu bar.
On the Physical/Logical View, an object can be selected. Further, an item on the object
can be selected by right-clicking the object.
On the Operations tab, a feature can be selected.
On the Event Viewer, an event can be selected. Further, an item on the event can be
selected by right-clicking the event.
The detailed information on an event can be displayed by double-clicking the event.
NOTES:
Any item grayed out in each menu is unavailable due to some
reason in the environment in which the menu is displayed.
An available menu item changes with the MegaRAID
Storage system that you're using it.
Operation17
3.2.1 Menu Bar
Selectable objects on the menu bar can also be selected/executed by right-clicking them.
The menu bar appears as follows:
The menus are described below.
[File] menu
On the [File] menu, you can select the following items.
[Rescan]:
Rescan the arrays to acquire the array configuration information again.
[Exit]:
Exit from MSM.
IMPORTANT: To do the rescan operation again, the interval
from the previous scan should be 60 sec or longer. If the
interval is shorter, an unexpected event may occur.
[Operations] menu
When you select the [Operations] menu, the menu displayed by right-clicking an object
specified on MSM appears. The [Operations] menu changes depending on the focusing
object.
[Group Operations] menu
On the [Group Operations] menu, you can select the following items:
[Check Consistency]:
Execute the consistency check for logical drives. See Section "3.4.1 Executing Check
Consistency" for the consistency check.
[Initialize]:
Initialize logical drives.
[Show Progress]:
Allows you to check the progress of the process being executed or abort the process.
18 Operation
[Log] menu
On the [Log] menu, you can select the following items:
[Save Log]:
[Clear Log]:
[View Saved Log]:
[Tools] menu
This menu is not supported. Do not use the features on this menu.
Save the logs appearing in the Event Viewer to the specified file.
Clear the logs appearing in the Event Viewer.
Allow you to view the logs saved in file with [Save Log].
[Help] menu
On the [Help] menu, you can select the following items:
[Help]:
Indicate the help information.
But this information is not maintained. So please see this online manual instead of
[Help].
[About]:
Indicate the version information on MSM.
Operation19
3.2.2 Physical/Logical View
On the Physical/Logical View, the physical and logical drives connected to the disk array controller
are displayed in the tree format, respectively.
If you put the cursor on a displayed object and right-click the object, then you can select and run an
available feature. Menu displayed by right-clicking is called “Context Menu”. The contents of
“Context Menu” depend on the available MegaRAID Storage Systems(SAS/SATA).
Menu displayed by right-clicking Controller [Context Menu]:
The following shows a sample menu which may be displayed by right-clicking the
Controller.
[Enable Alarm]:
Enable the alarm feature.
The alarm beeps if a fault occurs in the disk array controller. The alarm continues until
you select [Silence Alarm] described later.
[Disable Alarm]:
Disable the alarm feature.
With the alarm feature disabled, the alarm does not beep if a fault occurs in the disk
array controller.
[Silence Alarm]:
Stop the alarm if it beeps.
[Start Patrol Read / Stop Patrol Read]:
Start/stop the Patrol Read feature.
The screen display varies depending on the execution status of the Patrol Read feature.
Create a logical drive. See Section "3.3.1 Creating Logical Drive" for how to create a
logical drive.
→ [Add Configuration from file]:
Recover the saved configuration.
→ [Save Configuration]:
Save the configuration in a hard disk drive or floppy disk.
→ [Clear Configuration]:
Clear the information on the disk array configuration.
20 Operation
[Scan For Foreign Config]:
Menu appearing when right-clicking physical drive [Context Menu] :
The menu appearing when right-clicking Physical Drive varies depending on the status of
the physical drive. Sample menus are shown below in physical drive states.
When physical drive operates normally:
[Make Drive Offline]:
Read configuration info from HDD and try to rebuild array by using that info.
This feature is not supported. Do not use the feature.
Make the physical drive offline.
This feature is dedicated for maintenance. Do not use the feature.
[Locate Physical Drive]:
Start to blink LED of Physical disk.
[Stop Locating Physical Drive]:
Stop to blink LED of Physical disk.
When physical drive is being rebuilt:
[Abort Rebuild]:
Aborts the rebuild processing.
[Locate Physical Drive]:
Start to blink LED of Physical disk.
[Stop Locating Physical Drive]:
Stop to blink LED of Physical disk.
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