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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Installation Procedure Outline of the Windows Server
™
Preface
This manual explains how to install the Microsoft® Windows Server™ 2003, Standard x64
Edition/Microsoft® Windows Server™ 2003, Enterprise x64 Edition (hereinafter called the
"Windows Server 2003 x64 Editions") by using the NEC difference module for the Windows
Server 2003 x64 Edition for Express5800/120Rf-1 and 120Rh-2.
Before installing the Windows Server 2003 x64 Editions, be sure to read this manual
thoroughly.
NOTE
The NEC difference module for the Windows Server 2003 x64 Edition
for Express5800/120Rf-1 and 120Rh-2 is dedicated to the
Express5800/120Rf-1 and 120Rh-2. This module cannot be applied
to the other devices.
2003 x64 Editions
The installation procedure of the Windows Server 2003 x64 Editions is outlined below.
It is impossible to upgrade the Windows Server 2003 x64 Editions from the existing 32-bit
edition.
Make sure to make clear installation.
Create Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUIDLER
Update BIOS and perform BIOS Setup
Install Windows Server 2003 x64 Editions
Update system
Set driver details
Setup for failure handling
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Preparation for Installing the Windows Server 2003 x64 Editions
Items Required for Installation
Before starting to install the Windows Server 2003 x64 Editions, check that the
following media and manuals have been prepared:
NEC difference module for the Windows Server 2003 x64 Edition for the
Express5800/120Rf-1 and 120Rh-2
(hereinafter Called the NEC difference module)
Visit NEC Express5800 Web Site (http://www.nec.co.jp/express/) (hereinafter
called the download site), and acquire the module.
Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER
(or one 3.5-inch floppy disk in the 1.44MB format)
For the creation procedure, see "Creating the Windows Server 2003 x64 Edition
OEM-DISK for EXPRESSBUILDER".
NEC Express5800/120Rf-1, 120Rh-2 Operation manual For Microsoft®
Windows Server™ 2003, Standard x64 Edition/Microsoft® Windows
Server™ 2003, Enterprise x64 Edition (this manual)
Microsoft® Windows Server™ 2003, Standard x64 Edition/
Microsoft® Windows Server™ 2003, Enterprise x64 Edition (CD-ROM)
* To be purchased separately.
(hereinafter called the Windows Server 2003 x64 Edition CD-ROM)
or Backup CD-ROM Microsoft Windows Server 2003, Standard x64
Edition/Backup CD-ROM Microsoft Windows Server 2003, Enterprise x64
Edition (hereinafter called the backup CD-ROM)
EXPRESSBUILDER CD-ROM
User's Guide (See the "Online Document" from the master control menu of the
EXPRESSBUILDER CD-ROM.)
The above are supplied when the Express5800 series is purchased:
Downloading the NEC Difference Module
Before creating the Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER or updating the system, download the NEC difference module
for the Express5800/120Rf-1 and 120Rh-2 by following the steps below.
(1) Visit the Download site and download the NEC difference module
supporting the Express5800/120Rf-1 and 120Rh-2.
(2) After downloading the module, store it in any folder on the hard disk drive.
(Example: C:\TEMP)
NOTE
The name of the download destination folder must not
contain blank characters.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Creating the Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER
The installation requires a floppy disk called the Windows Server 2003 x64 Edition
OEM-DISK for EXPRESSBUILDER.
TIPS
Follow the steps below to create the disk:
(1) Prepare one empty 3.5-inch floppy disk of 1.44MB format.
(2) Start the operating system.
(3) Download the NEC difference module.
(See "Downloading the NEC Difference Module".)
(4) Set the floppy disk in the floppy disk drive.
(5) Copy all the files in the following folder to the floppy disk:
<destination-folder-name>\WINNT\OEMFD\W2K3AMD\FD1
On completion of copying, you have completed creating the Windows
Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER.
Write-protect the created Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER, attach a label to the floppy disk, and keep it in a safe place.
If you have already created the Windows Server 2003 x64
Edition OEM-DISK for EXPRESSBUILDER for the device,
you need not create it again.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
IMPORTANT
Precautions
Before installing Windows Server 2003 x64 Editions, read the following precautions
carefully.
Procedure for License Activation
When the backup CD-ROM is used, installation is made in the license-activated state.
When other OS CD-ROMs are used, a procedure for activating the license of the
Windows Server 2003 x64 Editions is required. The product key used in the procedure
and the product key indicated on the COA label provided with the Windows Server 2003
x64 Editions must match.
• Perform activation within 30 days after installation.
After 30 days elapse, the system may be locked.
• The COA label may be adhered to the device.
Optional Boards Supported by the NEC Difference Module
The following optional boards are supported by the NEC difference module:
<SCSI model>
• Boards supporting OS installation by the NEC difference module
- N8103-80F disk array controller (1ch)
- N8103-81F disk array controller (2ch)
- SCSI HostRAID (the controller on the motherboard is used)
• Other options
- N8103-56F SCSI controller
- N8103-75 SCSI controller
- N8103-95 SCSI controller
- N8190-126 SCSI controller
<SATA model>
• Boards supporting OS installation by the NEC difference module
- N8103-80F disk array controller (1ch)
- N8103-81F disk array controller (2ch)
- SATA HostRAID (the controller on the motherboard is used)
• Other options
- N8103-56F SCSI controller
- N8103-75 SCSI controller
- N8103-95 SCSI controller
- N8190-126 SCSI controller
Disk Configuration
The disk area may contain an area labeled "EISA configuration". This area is a
maintenance partition for storing configuration information and utilities. Do not delete
this area.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Re-Installation on a Dynamic Disk
When the hard disk drive that has been upgraded to a dynamic disk is used for
re-installation, if there is a partition other than the partition in which the OS is installed,
and you want to keep that partition, note the following:
• As the partition where the OS is to be installed, select the one where the OS was
installed before.
• Select "Use the current File System" for the OS partition format.
Magneto-optical drive
When NTFS is set for the file system with a magneto-optical drive connected at
installation, file system conversion may not be performed correctly.
If correct file system conversion is not performed, remove the magneto-optical drive, and
perform installation from the beginning.
DAT and Other Media
During setup, do not set any media such as a DAT that are not required for installation.
Updating BIOS
Before installing the Windows Server 2003 x64 Editions, BIOS for the Windows Server
2003 x64 Editions may have to be updated using the EXPRESSBUILDER CD-ROM.
To determine whether BIOS update is required or not, visit the download site and check
for any supported module.
For the update procedure, see the introductory statements presented at the time of BIOS
downloading to each device and "Readme.txt" included in downloaded data.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
IMPORTANT
paging file having an enough initial size for storing the dump file.
debug information may fail because of virtual memory shortage.
Size of a Created Partition
The size of a partition to install the system can be calculated from the following
expression:
Required size for installation + paging file size + dump file size + application size
Required size for installation =
Paging file size (recommended) = Installed memory capacity × 1.5
Dump file size = Installed memory capacity + 1MB
Application size = Any size
• The above paging file size is a recommended size for collecting
debug information (dump file). The boot volume requires a
If the paging file becomes insufficient, collection of accurate
4100MB
Therefore, set a sufficient paging file size for the entire system.
• If the installed memory capacity is 2GB or more, the maximum
dump file size is 2048MB plus 1MB.
• When other applications are to be installed, add the disk space
required for them separately.
When the installed memory capacity is 512MB, for example, the partition size is
calculated using the above expression as follows:
4100MB + (512MB × 1.5) + 512MB + 1MB + application size
= 5381MB +
application size
If the size of the partition to install the system is smaller than the total of the required size
for installation and the paging file size, enlarge the partition size, or prepare an additional
disk drive. If the dump file size cannot be reserved, you can allocate the dump file on two
ore more disks as follows:
(1) Set the size (the required size for installation plus the paging file size).
(2) See "Setup for Failure Handling" and make settings so that debug
information (portion for the dump file size) is written to the other disks.
If the disk does not have enough space for writing for the dump file size, install the system
with the partition size set to the required size for installation plus the paging file size, and add
a new disk.
Manual Installation
The [Install hardware/install software] pop-up window may appear twice during
installation, which does not affect the system operation, however. Click [Yes] each time
and continue the installation steps.
In the subsequent steps, follow the messages to continue installation.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Creating a RAID Drive
When SATA HostRAID is to be used, set HostRAID to Enabled with the BIOS setup
utility to create a RAID drive before installation. When SCSI HostRAID is to be used,
set HostRAID to Enabled with the SCSI Select Utility to create a RAID drive before
installation. For how to create a RAID drive, refer to the description of RAID
configuration in the User's Guide. When using an optional disk array controller, refer to
the manual supplied with the board.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
IMPORTANT
Update BIOS for the Windows Server 2003 x64 Editions if necessary.
IMPORTANT
1 Installing Windows Server 2003 x64 Editions
This chapter details the clear installation of the Windows Server 2003 x64 Editions.
1. Turn on the power to the system.
The execution state of POST (Power On Self-Test) is displayed on the display screen.
(If the "NEC" logo is displayed, press the <Esc> key.)
In a little while, the following message appears in the lower left part of the screen:
2. Press the <F2> key, select "Advanced" from the BIOS Setup menu, and set "Installed
O/S" to "PnP O/S". The setting method varies depending on the models. For details,
refer to "Readme.txt" included in the BIOS download data of the device.
3. From the BIOS Setup menu, select "Exit" → "Save Changes & Exit", and select [Yes]
to restart the system.
4. Set the Windows Server 2003 x64 Edition CD-ROM or backup CD-ROM in the
CD-ROM drive, then perform a reset operation (by pressing the <Ctrl>+<Alt>+<Del>
keys) or turn the power off then on again to restart the NEC Express5800 series.
The system boots from the CD-ROM, and the installation program starts.
The Windows Server 2003 x64 Editions setup screen appears. If the setup screen
does not appear, the <Enter> key was not pressed at the proper timing. In this case,
turn off the power once and then on again to start the steps from the beginning.
To determine whether BIOS update is required or not, visit the download
site and check for any supported module.
Press <F2> to enter SETUP
When a bootable OS has already been installed on the hard disk,
press the <Enter> key while "Press any key to boot from CD..." is
displayed on the screen. This operation is unnecessary if no
bootable OS is present.
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5. For a SCSI model with a disk array controller attached or with the standard RAID
controller (SATA HostRAID or SCSI HostRAID) equipped, press the <F6> key while
"Setup is inspecting your computer's hardware configuration..." is displayed in the
upper part of the screen.
TIPS
• Pressing the <F6> key does not change the screen display.
• When SATA HostRAID or SCSI HostRAID is used, a RAID drive must be
created in advance. Refer to the description of RAID configuration in
the User's Guide.
• When an optional disk array controller is used, refer to the manual
supplied with the board.
When the <F6> key need not be pressed, the subsequent steps are unnecessary.
Perform setup operation according to the instructions displayed on the screen. For
details, refer to "First Step Guide".
6. When the following message is displayed, press the <S> key:
Setup could not determine the type of one or more mass storage
devices installed in your system, or you have chosen to
manually specify an adapter. Currently, Setup will load
support for the following mass storage device(s).
The following message is displayed:
Please insert the disk labeled
Manufacturer-supplied hardware support disk
into Drive A:
* Press ENTER when ready.
7. Set the Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER in the
floppy disk drive, and press the <Enter> key.
A list of SCSI host adapters is displayed.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
IMPORTANT
8. From the SCSI adapter list, select one of the following, and press the <Enter> key:
- For N8103-80F
[MegaRAID SCSI 320-1 RAID Controller Driver]
- For N8103-81F
[MegaRAID SCSI 320-2 RAID Controller Driver]
- For SCSI HostRAID
[Adaptec HOSTRAID driver for Windows XP/2003 x64 Edition]
- For SATA HostRAID
[Adaptec SATA driver for Windows XP/2003 x64 Edition]
• If the system is equipped with the N8103-80F or N8103-81F, press
the <S> key when the following message is displayed and continue:
The driver you provided seems to be older than the Windows default driver.
Windows already has a driver that you can use for
"MegaRAID SCSI 320-1 RAID Controller Driver"
Unless the device manufacturer prefer that you use the driver
on the floppy disk, you should use the driver in Windows.
• A screen for setting the partition size for installing the Windows
Server 2003 x64 Editions is displayed in the middle of the setup
operation. The 55MB area displayed at the beginning is a partition
used for storing the Express5800 series specific configuration
information and dedicated utilities. Although deletion of this area is
not recommended, it may be deleted by selecting "D = Delete
partition" if you do not want to have the 55MB area allocated.
• When the Windows Server 2003 x64 Editions are installed on a disk
having an area not smaller than 100,000,000MB (100TB), only a
value consisting of up to eight digits (99,999,999MB) can be set if
the default partition size is not used.
On completion of copying files, the system restarts automatically.
TIPS
The floppy disk and the CD-ROM need not be removed. If the floppy disk
is not removed, the CD-ROM must not be removed either.
In the subsequent setup steps, follow the instructions displayed on the screen.
For details, refer to "First Step Guide".
TIPS
When a driver is selected from the SCSI host adapter list, a pop-up
indicating that the logo test was not passed may appear, but this does not
cause any system problem. Click [OK] and continue processing.
9. After installing the Windows Server 2003 x64 Editions is completed, log on to the
system as a user having a system administrator authority (Administrator, for
example).
10. See "System Update" (Chapter 2), and execute the local information registry write
file and update the system.
11. See "Driver Installation and Detail Setting" (Chapter 3), and install drivers and set
details.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
IMPORTANT
2 System Update
After installing the Windows Server 2003 x64 Editions, be sure to execute the local
information registry write file (ASIA.REG or EU.REG) and update the system following
the steps below.
If the NEC difference module has not been downloaded, see "Downloading the NEC
Difference Module" in "Preparation for Installing the Windows Server 2003 x64
Editions", and download the module.
If you change the configuration of the system (by adding or removing
1. Log on to the system with an account having an administrator authority (such as
administrator).
2. Execute one of the following according to the last character of the model number
of this device:
For F: ASIA.REG
For E: EU.REG
A message confirming writing appears. Select [Yes].
3. Execute < destination-folder-name>\WINNT\W2K3AMD\UPDATE.VBS.
A setup message appears.
Continue operations according to the messages on the screen until the [Restart
Computer] dialog box is displayed.
4. Click [Restart Computer] to restart the system.
hardware or Operating system software components) or repair the
system, you must run the system update again.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
3 Driver Installation and Detail Setting
Install and set up the drivers equipped as standard with this device.
For installation and setup of drivers not described here, refer to the relevant manuals
supplied with them.
PROSet
PROSet is a utility included in the network driver to confirm network functions.
PROSet allows you to perform the following:
- Checking the detailed adapter information
- Diagnosing a loop back test, packet transmission test, etc.
- Setting teaming
Configuring more than one network adapter as a team provides the system with a
fault-tolerant environment and improve throughput between the devices and switches.
Before using this function, PROSet is required. Follow the steps below to install PROSet.
1. Start Explorer.
[Procedure in the standard start menu mode]
From the start menu click [Windows Explorer].
[Procedure in the classic start menu mode]
From the start menu, point [Programs] then [Accessories], and click
[Windows Explorer].
2. In the
<destination-folder-name>:\WINNT\W2K3AMD\NS1\PROSET\WS03_32E>
directory, click the "DXSETUP.EXE" icon.
[Intel(R) PROSet - Installshield wizard] starts.
3. Click [Next].
4. Click [I accept the terms in the license agreement].
5. Click [Next] with the default settings.
6. Click [Install].
The [Install Shield Wizard Completed] window appears.
7. Click [Finish].
8. Restart the system.
This completes the installation.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Before Installing the Network Driver
Before installing the network driver, a fix module for the Windows Server 2003 x64
Editions must be applied. If the network driver is started without applying this fix module,
reference to the event log may be disabled.
Condition: When a Gigabit Ethernet Controller is connected at a line speed of
10Mbps
Target device: The Gigabit Ethernet board provided as a standard board in the
Express5800/120Rf-1 and 120Rh-2 and the optional Gigabit Ethernet board
To acquire the fix module, contact our local representative.
Network Driver
Specify the details of network driver.
One standard network driver that is mounted will be installed automatically, but the link
speed and Duplex mode need to be specified manually.
When PROSet is not installed
1. Display the [Local Area Connection Properties] dialog box.
For the standard start menu
Click [Start] → [Control Panel] → [Network Connections] → click [Local Area
Connection].
For the classic start menu
Click [Start] → [Settings] → [Network Connections]. The [Network
Connections] dialog box appears.
2. Right-click [Local Area Connection] and click [Properties] from pop-up menu.
3. Click [Configure].
The property dialog box for network adapter appears.
4. Click the [Advanced] and specify the [Link Speed & Duplex] value the same as
the value specified for HUB.
5. Click [OK] on the property dialog box for network adapter.
When PROSet is installed
1. Open the [Device Manager].
2. Double-click [(Network Adapter Name)] in the list.
3. Click the [Link] and specify the [Link Speed & Duplex Settings] value the same
as the value specified for HUB.
4. Click [OK].
Also, add or delete any protocols and services if necessary.
You can operate the process on the property dialog box for local area network
which appears from [Network and Dial-up Connection].
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
NOTE
We recommend to add [Network Monitor] with Add Services.
[Network Monitor] monitors frames (or packets) transmitted and received
by the computer. This tool is useful for network failure analysis. For the
installation procedure of this tool, refer to the User's Guide.
Re-install the Network Driver
The network driver will be installed automatically.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
Optional Network Driver
The following describes the procedure to install the optional network boards
(N8104-112/109/115/88/111/86/103/113).
When using the N8104-112/109/115/88/111/86/103/113, see the following procedure and
install a driver included in the NEC difference module.
For N8104-111/86/88
<destination-folder-name>:\WINNT\W2K3AMD\NS1\PRO100\WS03_32E
For N8104-112/109/115/103/113
<destination-folder-name>:\WINNT\W2K3AMD\NS1\PRO1000\WS03_32E
<Installing the network driver for optional boards>
1. Start the device manager.
2. Select [Network adapters] and double-click [(Network Adapter Name)].
The [(Network Adapter Name) Properties] dialog box is displayed.
NOTE
3. Select the [Driver] tab, and click [Update Driver...].
[Hardware Update Wizard] appears.
4. Select [Install from a list or specific location (Advanced)] and click [Next].
5. Select the [Search for the best driver in these locations] radio button and check
off the [Search removable media (floppy, CD-ROM...)] check box.
6. Check [Include this location in the search], and enter the following:
For 8104-111/86/88
<destination-folder-name>:\WINNT\W2K3AMD\NS1\PRO100\WS03_32E>
For the N8104-112/109/115/103/113
destination-folder-name>:\WINNT\W2K3AMD\NS1\PRO1000\WS03_32E>
Click [Next].
Search for the driver starts, and after the driver is found, installation of the driver
starts.
7. Click [Finish].
[(Intel(R) PRO/1000...)] is an on-board adapter. The other network
adapter names indicate optional boards.
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IMPORTANT
IMPORTANT
Graphics Accelerator Driver
The graphic accelerator driver equipped as standard is installed automatically at the time
of system update.
1. From the start menu, click [Programs] → [Accessories] → [Windows Explorer].
2. Double-click the [SETUP.EXE] icon in the
<destination-folder-name>:\WINNT\W2K3AMD\VIDEO> directory.
The graphics accelerator driver for the Windows Server 2003 x64
Editions supports as standard the use of a remote KVM console
3. Perform operations following the message instructions.
Installation of the driver starts.
4. Restart the system following the instructions displayed on the screen.
with the N8115-02CP01 advanced remote management card
installed. It is unnecessary to install a dedicated driver.
When message
click [Yes] and continue installation.
"Digital Signature could not been found." appears,
When Additionally Connecting a SCSI Controller (N8103-56F/75/95/
N8190-126)
When the SCSI controller (N8103-56F/75/95/N8190-126) is added to the system, its
driver is installed automatically by the Plug and Play feature of the OS, and you need not
perform any operation.
Additionally connecting RAID Controller Driver (N8103-80F/81F)
To additionally install the N8103-80F/81F in a system with Windows 2003 installed,
connect the controller and take the following steps to install the driver:
1. When the [Found New Hardware Wizard] dialog box appears, click [Next].
2. When the [Install Hardware Device Drivers] dialog box appears, select [Search
for a suitable driver for my device (Recommended)], and click [Next].
3. When the [Locate Driver Files] dialog box appears, select [Floppy disk drives],
insert "Windows Server 2003 x64 Edition OEM-DISK for NEC
EXPRESSBUILDER" into the floppy disk drive, and click [Next].
4. When the [Driver Files Search Results] dialog box appears, click [Next].
5. Copying of the driver is completed, and the [Completion of the new hardware
detection wizard] dialog box below appears. Click [Complete].
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
IMPORTANT
Setup for Failure Handling
Perform the following setup operation in advance so that you can quickly and securely
recover the system if a failure occurs.
Setting Memory Dump (Debug Information)
In the steps explained below, settings are made to collect memory dump (debug
information) in the unit.
• Memory dump is collected by the maintenance personnel from
the maintenance service company. The customer only have to
make memory dump settings.
• If a failure occurs after the settings explained below are made,
Follow the setup steps below.
1. From the start menu, select [Control Panel] and click [System].
The [System Properties] dialog box appears.
2. Double-click [Advanced].
3. In the [Startup and Recovery] box, click [Settings].
4. In the text box, enter the location where debug information is to be written, and click
[OK].
<When writing debug information under the file name "MEMORY.DMP" in the
D drive>
D:\MEMORY.DMP
TIPS
5. Click [Settings] of the [Performance] box.
The [Performance Options] window is displayed.
6. Click the [Advanced] tab of the [Performance Options] window.
7. Click [Change] in the [Virtual memory] box.
and the system has to be restarted to save memory dump, a
message indicating shortage of virtual memory may appear at
the start of the system. In this case, continue the start operation
without interruption. If the start operation is tried again, the
memory dump cannot sometimes be saved correctly.
• For writing of debug information, it is recommended that
"Complete Memory Dump" be specified. When the installed
memory capacity exceeds 2GB, however, "Complete Memory
Dump" cannot be specified (it does not appear in the menu). In
this case, specify "Kernel Memory Dump".
• Specify a drive having a free space equal to or more than the
installed memory capacity plus 1MB (equal to or more than
2048MB plus 1MB when the installed memory capacity exceeds
2GB).
• When the installed memory capacity will exceed 2GB as a result
of memory expansion, change writing of debug information to
"Kernel Memory Dump" before expansion. In addition, the size
of debug information (memory dump) collected is changed by the
memory expansion. Check the free space of the drive to which
debug information (memory dump) is to be written.
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NT
8. In the [Paging file size for selected drive] box, change [Initial Size] to the
[Recommended] value or more and click [Set].
IMPORTA
• The above paging file size is a recommended size for
collecting debug information (dump file). For the boot
volume, a paging file having an initial size sufficient for
storing the dump file is required. If the paging file becomes
insufficient, collection of correct debug information may fail
because of virtual memory shortage. Set an enough paging
file size for the entire system.
• For "Recommended", see "Size of a Created Partition".
• When memory has been expanded, set the paging file again
according to the memory capacity.
• We recommend checking in advance by pressing the dump
switch to confirm that dump is collected normally in case a
failure occurs.
9. Click [OK].
Depending on the change made, a message may be displayed asking you to restart
the system.
Restart the system according to the message.
Setting Dr. Watson
Dr. Watson is a debugger for application errors. When detecting an application error, Dr.
Watson diagnoses the system and records diagnostic information (log). Follow the
steps below so that diagnostic information can be collected:
1. Click [Run] in the start menu.
2. In the [Open] box enter "drwtsn32.exe", and click [OK].
The [Dr. Watson for Windows] dialog box is displayed.
3. In the [Log File Path] box, specify the storage destination of diagnostic information.
Information is stored under the file name "DRWTSN32.LOG".
CHECK
4. In the [Crash Dump] box, specify the storage destination of the crash dump file.
TIPS
5. In the [Option] box, check the following checkboxes:
Dump Symbol Table
Dump All Thread Contexts
Add To Existing Log File
Create Crash Dump File
For information about these functions, refer to the online help.
6. Click [OK].
No network path can be specified. Specify a path on the local
computer.
The crash dump file is a binary file that can be read with Windows
Debugger.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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Troubleshooting
When the Express5800 series does not operate as expected, check the system according
to the check list given below before asking to repair.
If one of the symptoms in the list is observed, perform checking and take action as indicated
subsequently.
If the system still does not operate normally, record the messages displayed on the screen,
and contact the maintenance service company.
The symptoms listed in the following troubleshooting are those newly observed in the
Windows Server 2003 x64 Editions. For the other symptoms, refer to the User's Guide.
When the Windows Server 2003 x64 Editions have been installed, the following
event log may be recorded:
Source: LoadPerf
Type: Error
Event ID: 3009
Explanation: The character string of the performance counter of service
C:\WINDOWS\syswow64\ipsecprf.ini
(C:\WINDOWS\syswow64\ipsecprf.ini) could not be
installed.
The error code is the first DWORD in the data section.
→ This causes no system operation problem.
When the Windows Server 2003 x64 Editions have been installed, the following
event log may be recorded:
Source: DCOM
Type: Error
Event ID: 10016
Explanation: According to the default authority setting in the computer,
the access permission for performing local activation of a
COM server application having CLSID
{555F3418-D99E-4E51-800A-6E89CFD8B1D7} cannot be
given to user NT AUTHORITY\LOCAL SERVICE SID
(S-1-5-19). This security access permission can be
changed by using the component service management
tool.
→ This causes no system operation problem.
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NEC Express5800/120Rf-1,120Rh-2 Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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When the Windows Server 2003 x64 Editions have been installed, the following
event log may be recorded:
Source: WinMgmt
Type: Warning
Event ID: 5603
Explanation: Provider Rsop Planning Mode Provider was registered
in WMI name space root\RSOP, but the HostingModel
property was not specified. This provider is executed
with the LocalSystem account. This account has a
privilege, and if the provider does not impersonate a
user request properly, a security violation may occur.
Check the security operation of the provider, and update
the HostingModel property registered for the provider to an
account having the minimum privilege with which
necessary functions can be executed.
→ This causes no system operation problem.
When the Windows Server 2003 x64 Editions have been installed, the following
event log may be recorded:
Source: WinMgmt
Type: Warning
Event ID: 63
Explanation: Provider HiPerfCooker_v1 was registered in WMI name
space Root¥WMI to use the LocalSystem account.
This account has a privilege, and if the provider does not
impersonate a user request properly, a security violation may
occur.
: Provider WMIProv was registered in WMI name space
Root¥WMI to use the LocalSystem account. This
account has a privilege, and if the provider does not
impersonate a user request properly, a security violation may
occur.
→ This causes no system operation problem.
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