NEC 1232 AK, 2464 AK, AK-824, 2464, 1232 Operation Manual

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OPERATION MANUAL

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121110987

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LND OPAC

DC ICM

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SPK

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VOL.

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17 2318 2419 20 2221

25 3126 3227 28 3029

33 3934 4035 36 3837

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57 6358 6459 60 6261

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Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or presentation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Infrontia has no obligation to provide any updates or corrections to this manual. Further, NEC Infrontia also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Infrontia shall not be liable for any errors or omissions. In no event shall NEC Infrontia be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Infrontia.

Printed in Thailand

Page 3

Location of Controls....................................................................................................1

OUR KEY TELEPHONE

Using Your Telephone .................................................................................................2

SING YOUR TELEPHONE

YMBOLS USED IN THIS MANUAL

ALLING A CO-WORKER

UTSIDE CALLS

ANDLING AND REROUTING YOUR CALLS

HEN YOUR CALL CAN’T GO THROUGH

LACING CALLS QUICKLY

HEN YOU WORK IN GROUPS

F YOU NEED PRIVACY

AVE A TELEPHONE MEETING

TREAMLINING YOUR TELEPHONE’S OPERATION

ERSONALIZING YOUR TELEPHONE

.........................................................................................................................................2

Trunk Outgoing Call ....................................................................................................4

PECIFIED TRUNK ACCESS

Single Step Access..............................................................................................................................4

Preselection .........................................................................................................................................4

AST NUMBER DIALING

AVE D LAST NUMBER DIALING

BBREVIATED DIALING

NE-TOUCH DIALING

OLL RESTRICTION

ALKING TOLL RESTRICTION

IAL BLOCK

LASH

ULSE TO TONE CONVERSION

AMP-ON (TRUNK QUEUING

EY TOUCH TONE

ASY TRUNK ACCESS

UEUING GROUP ACCESS

UTOMATIC REPEAT DIALING

OOP KEY TRUNK ACCESS

UTOMATIC OFF-HOOK TRUNK ACCESS

CCOUNT CODE

...............................................................................................................................................9

.....................................................................................................................................................10

..............................................................................................................................1

..........................................................................................................................2

................................................................................................................2

............................................................................................................................2

...................................................................................................2

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...........................................................................................................................3

...................................................................................................................3

...............................................................................................................................3

....................................................................................................................3

.........................................................................................3

............................................................................................................3

........................................................................................................................4

(LND)....................................................................................................................5

(SLND) ......................................................................................................5

...............................................................................................................................6

.................................................................................................................................7

....................................................................................................................................8

.....................................................................................................................8

..................................................................................................................10

) ...................................................................................................................10

...................................................................................................................................11

..............................................................................................................................11

.......................................................................................................................11

....................................................................................................................12

.......................................................................................................................12

...................................................................................................13

......................................................................................................................................13

Trunk Incoming Call ..................................................................................................14

NCOMING TRUNK ACCESS

RUNK OFF-HOOK SIGNALING

INGING/RECALL TRUNK OFF-HOOK ACCESS

IGHT SERVICE (MANUAL/AUTO

Automatic Mode Switching ................................................................................................................15

ALL FORWARD

OLLOW ME

ALL PICKUP

O NOT DISTURB

XECUTIVE

E DISA (E

XTENSION ACCESS

.......................................................................................................................................16

............................................................................................................................................17

...........................................................................................................................................17

(DND) .........................................................................................................................18

DND .....................................................................................................................................18

.......................................................................................................................14

..................................................................................................................14

...........................................................................................14

)..............................................................................................................15

) ....................................................................................................................18

Page 4

Table of Contents

Hold/Transfer/During Conversation .........................................................................19

OLD

......................................................................................................................................................19

System Hold ......................................................................................................................................19

Automatic Hold ..................................................................................................................................19

Exclusive Hold ...................................................................................................................................19

USIC ON HOLD

XTERNAL MUSIC ON HOLD

RANSFER

Unannounced Transfer ......................................................................................................................20

Announced Transfer ..........................................................................................................................21

Attendant Reverting ...........................................................................................................................21

Recall Trunk Display..........................................................................................................................21

ARK HOLD

ONFERENCE

Add-On Conference...........................................................................................................................22

Multi-Line Conference .......................................................................................................................23

Internal Conference ...........................................................................................................................24

ONG CONVERSATION WARNING (THREE MINUTES

ONG CONVERSATION CUT-OFF

REAK-IN

Other Trunk Features ................................................................................................25

PBX C

P T U C DISA (T

OMPATIBILITY

PBX Night Mode ................................................................................................................................25

RI VATE LINE

ENANT SERVICE

NSUPERVISED CONFERENCE ALL TIMER

RUNK-TO-TRUNK

......................................................................................................................................20

.....................................................................................................................20

...............................................................................................................................................20

.............................................................................................................................................22

..........................................................................................................................................22

) ..................................................................................24

...............................................................................................................24

................................................................................................................................................24

................................................................................................................................25

..........................................................................................................................................25

.....................................................................................................................................25

..................................................................................................................26

.............................................................................................................................................26

) .......................................................................................................................27

Intercom Outgoing Call.............................................................................................28

NTERCOM CALL

IRECT STATI ON SELECTION

NTERCOM OFF-HOOK SIGNALING

ROUP HUNT

TEP CALLING

AMP-ON (CALLBACK

ESSAGE WAITING

AGING

P F D

...................................................................................................................................................33

LEXIBLE STATI ON NUMBERING

UAL HANDSFREE HOTLINE

......................................................................................................................................28

....................................................................................................................28

............................................................................................................29

..........................................................................................................................................30

.........................................................................................................................................30

).............................................................................................................................31

..................................................................................................................................31

................................................................................................................34

.....................................................................................................................34

Intercom Incoming Call.............................................................................................35

NTERCOM ANSWER

ALL PICKUP

EET-ME ANSWER PAGING

EET-ME CONFERENCE PAGING

O NOT DISTURB

NTERCOM HOLD

NTERCOM CALL TRANSFER

ALL FORWARD

OLLOW ME

XECUTIVE

DND .....................................................................................................................................37

.................................................................................................................................35

...........................................................................................................................................35

.....................................................................................................................35

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(DND) .........................................................................................................................36

......................................................................................................................................37

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Page 5

Table of Contents

Other Intercom Features...........................................................................................38

BGM ......................................................................................................................................................38

OORPHONE

OOR LOCK CONTROL

OOM MONITOR

Alphanumeric Display TEL Features .......................................................................40

EXT MESSAGE

Message Edit Mode ...........................................................................................................................40

Selectable Display Messaging...........................................................................................................41

Broadcasting the Message at Later Time..........................................................................................42

DND Message ...................................................................................................................................43

Leave Message with MW ..................................................................................................................43

Camp-On Message............................................................................................................................44

Reverse Message..............................................................................................................................44

IME AND DATE

AME STORING (TRUNK

IRECTORY DIALING

LARM CLOCK

TOPWATCH

USY LAMP FIELD

...........................................................................................................................................38

.............................................................................................................................38

......................................................................................................................................39

.......................................................................................................................................40

.......................................................................................................................................45

TATI ON

& S

).........................................................................................................45

................................................................................................................................46

.........................................................................................................................................47

............................................................................................................................................47

....................................................................................................................................47

Other Features ...........................................................................................................48

ANDSFREE (SPEAKER

Speakerphone ...................................................................................................................................48

Microphone On/Off ............................................................................................................................49

AMP SHIFT MODE

EMIND CALL ON

TATI ON MESSAGE DETAIL RECORDING

WITH AUDIO GUIDANCE

DISA

XTERNAL CALL FORWARD ON

NE-TOUCH FEATURE ACCESS

OLUME CONTROL

V DSS C H V C

ONSOLE EADSET OPERATION OICE MAIL CONNECTION ALLER

-ID ..............................................................................................................................................54

...................................................................................................................................49

SLT..............................................................................................................................49

..................................................................................................................................52

.......................................................................................................................................53

Viewing Incoming Caller-ID Information ............................................................................................55

Caller-ID Information Display.............................................................................................................55

Storing Caller-ID Information to the Caller-ID Table While on a Call.................................................56

Changing, Deleting, or Adding New Entries to the Caller-ID Table...................................................56

Making Outgoing Calls Using Caller-ID Table Bin Number ...............................................................58

Searching the Caller-ID Table............................................................................................................58

Using the Searched Information Shown on the Display....................................................................59

Temporary Memory............................................................................................................................60

VAU (V

OICE ANNOUNCE UNIT)

DISA with Automated Attendant ........................................................................................................61

Simple Voice Mail Feature.................................................................................................................66

OTEL/MOTEL FEATURE

SLT Hold Cancel................................................................................................................................69

DSS Mode Switching .........................................................................................................................69

Room Status ......................................................................................................................................70

Dial Block...........................................................................................................................................71

Wakeup Call ......................................................................................................................................71

Dial Block/Wakeup Call Status Confirmation.....................................................................................72

Room Monitor ....................................................................................................................................72

Attendant Call ....................................................................................................................................72

ICROPHONE

& M

) ..................................................................................................48

(SMDR) .......................................................................................50

...................................................................................................................50

DISA........................................................................................................51

................................................................................................................51

..............................................................................................................................54

........................................................................................................................54

................................................................................................................61

.........................................................................................................................69

iii

Page 6

Table of Contents

ALL CHARGE

HARTS

YSTEM NUMBER PLAN

YSTEM FLASH RATE S FO R

SMDR O

........................................................................................................................74

UTPUT

...........................................................................................................................74

...............................................................................................................73

LEDS (KTS)..................................................................................................74

Index ...........................................................................................................................75

Memo ..........................................................................................................................77

Page 7

Location of Controls

(

Your Key Telephone

Speaker

Handset

Liquid Crystal Display

CHECK

CLEAR

123456

121110987

123456

10987

LND OPAC

DC ICM

123

VOL.

FLASH TRFR

DND/CONF

MIC

SPK

HOLD

Indicator

CHECK (Check) Key

CLEAR (Clear) Key

Line Keys

One-Touch Keys (F Keys)

LND (Last Number Dial) Key

OPAC (Operation Access) Key

DC (Dial Control) Key

ICM (Intercom) Key

FLASH (Flash) Key TRFR (Transfer) Key

DND/CONF

Do Not Disturb/Conference) Ke

SPK (Speaker) Key

MIC (Microphone) Key

HOLD (Hold) Key

Microphone

Dial Ke

VOL. (Volume Control) Keys

Note: Standard type Key Telephones (6BTD/12BTD) do not have Liquid Crystal Display, CHECK Key, CLEAR

Key, and LEDs on One-Touch Keys.

Page 8

Using Your Telephone

Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example, you can see the name of a co-worker who calls you. (You may be able to change the time and date on your phone if it’s not correct. Turn to page 45 for more.)

Press a One-Touch Key for one-button contact with co-workers and outside callers, or when using certain features. To learn how to program your One-Touch Keys, go to page 7.

Handsfree lets you place and answer calls by pressing SPK key instead of using the handset. The Microphone picks up your voice for Handsfree calls.

For Single Line Telephone Users:

You can use most of the features. Feature access codes differ depending on the trunk access code (9 or 0). Check with your supplier which dial plan you are set.

The system may restrict you from using some of the features in this manual. Also, the features available with system options are not much described in this manual. Check with your supplier to see which features are available.

Symbols Used in This Manual

Display Key Telephone

6BTXD (with 6 Line keys) 12BTXD (with 12 Line keys)

Standard Key Telephone

6BTD (with 6 Line keys) 12BTD (with 12 Line keys)

Single Line Telephone

DSS Console (connected with Display KTS) 64BD DSS (with 64 DSS Keys)

DLS Console (connected with Display KTS)

24BDL (with 24 DSS keys)

Calling a Co-Worker

You can dial a co-worker on the Intercom (page 28), or use Paging (page 33) if you don’t know where they are.

Outside Calls

You can Answer Outside Calls that ring your phone or flash your line keys (page 14). Night Service (page

15) may change the way these same calls ring your phone.

To Place Outside Calls (page 4), use your line keys or dial codes. Once your call goes through, the Call Timer (page26) shows you how long you’re on the phone. You may be able to use Flash (page 10) to place another call without losing your line.

Handling and Rerouting Your Calls

Use Hold (page 19) to have your call wait at your phone.

Have a call for a co-worker? Transfer it to them (page 20).

When you leave your desk, think about Call Forwarding your calls to someone else (page 16). Or, if you want your callers to know where you are, set a Selectable Display Message at your phone (page 41).

Page 9

Using Your Telephone

When Your Call Can’t Go Through

Don’t just hang up when your call can’t get through to a co-worker! Use Camp On (page 31) to wait without hanging up. Send your co-worker Intercom Off Hook Signaling (page 29) to let them know you’re waiting. If you don’t have time to wait, leave a Callback request (page 31).

In a hurry? Think about leaving your co-worker a Message Waiting (page 31).

Placing Calls Quickly

Store numbers that you call often in Abbreviated Dial bins (page 6). You can easily dial the stored number with just a few key presses. To quickly retry the number you just dialed, try Last Number Dialing (page 5). If you’ll need to redial the number later on, let Saved Last Number Dialing (page 5) retain it for you.

When You Work In Groups

If you and your co-workers handle each other’s calls, you might want to have Hunt Groups (page 30). Someone calling your group’s number goes through to the first available extension. If there is no answer at that extension, a co-worker can try the next extension using Step Call (page 30). To answer a call already ringing a co-worker’s phone, use Call Pickup (page 35).

If You Need Privacy

When you’re busy in your office and don’t want to be interrupted, use Do Not Disturb (page 36).

Before talking to someone at your desk while you’re on a handsfree call, try Microphone On/Off (page 49). Your caller cannot hear your voice until you cancel Microphone Mute.

Have a Telephone Meeting

Conference (page 22) allows you to quickly set up a telephone meeting. Use Meet-Me Conference (page 34) to set up a meeting which lets others join if they choose. Optionally, you can also use Meet-Me Answer Page (page 33) to set up a meeting on a page zone.

To join two outside callers together and leave them to talk privately, use Unsupervised Conference (page

26).

Streamlining Your Telephone’s Operation

Your telephone provides you with options that can dramatically streamline the way you handle calls. For example, you can use One-Touch Keys for one-button access to co-workers, outside calls, Abbreviated Dial numbers and certain feature codes.

Are you a secretary for two people? Use Dual Handsfree Hotline (page 34). This allows one extension to simultaneously call two other extensions. The ’secretary’ extension can make a voice announced Intercom call over the speaker of both ’executive’ extensions. The users at the executive extensions can reply Handsfree and all three parties can talk.

Tired of always reaching for the handset or cradling it under your chin while you type? Install a headset and enable Headset Operation (page 54).

Personalizing Your Telephone

Don’t forget about that important meeting - set an Alarm Clock (page 47) to remind you.

Let the co-workers you call know who’s on the line. Go to Name Storing (page 45) and assign a name to your extension. To have your phone beep every time you press a dial pad key, enable the Key To u ch Ton e (page 11).

Page 10

Trunk Outgoing Call

 Specified Trunk Access

Trunk lines can be grouped into a maximum of 30 groups. The line groups assigned to each extension are used for out-going calls. Up to two outgoing line groups can be assigned to an extension by system programming. You can place outside calls on a particular line group by pressing Line key or dialing line number.

To make an outside call on a

particular line using Line key:

To make an outside call by

dialing line number:

1. Lift handset or press key.

2. Press a key. Hear dial tone.

LINE

1. Lift handset or press key.

2. Dial .

3. Dial two-digit line number. Hear dial tone.

SPK

4. Dial telephone number.

1. Dial 0 (or 9).

2. Dial two-digit line number. Hear dial tone.

3. Dial telephone number.

Single Step Access

Single Step Access allows you to obtain outside or intercom dial tone for an outgoing call in a single step, without lifting the handset or pressing the SPK key.

To obtain outside dial tone

using Single Step Access:

To obtain intercom dial tone

using Single Step Access:

- Do not lift handset.

1. Press a key. The Line key and SPK key light.

LINE

- Dial tone comes over the speaker.

- Do not lift handset.

1. Press key. ICM and SPK key light.

ICM

- Dial tone comes over the speaker.

Preselection

This feature permits access to a Trunk line or Intercom by lifting the handset or pressing the SPK key within three seconds of pressing a Line or ICM key when Single Step Access is disabled.

ICM

SPK

To obtain outside dial

tone/Intercom dial tone using

Preselection:

1. Press a or key.

LINE

2. Lift handset or press key within 3 sec.

- Trunk Line or Intercom is seized.

Page 11

Trunk Outgoing Call

 Last Number Dialing (LND)

The last telephone number dialed on a trunk outgoing call can be redialed. A maximum of 18 digits is stored.

To use Last Number Dialing:

1. Lift handset or press key.

2. Press a key.

3. Press key.

LINE

LND

1. Lift handset.

2. Dial 04 (or 94).

3. Dial queuing group number.

-0: Any line

-1-6: Queuing Group 1-6

 Saved Last Number Dialing (SLND)

This feature permits saving the last number dialed for redialing at a later time. The saved telephone number remains in memory until another is stored in it's place.

SPK

To place an outside call using

saved last number:

To store dialed number as

saved last number:

To set One-Touch key as

SLND key:

Note

: One Touch key #10 is set as SLND key initially.

1. Lift handset or press key.

2. Press a key.

3. Press key and . or

Press key.

1. While talking on trunk line.

2. Press key twice before terminating a call. or

Press key before terminating a call.

1. Press key.

2. Press key.

3. Press key and .

4. Press key.

5. Press key and .

6. Press key.

LINE

One-Touch

SPK

ICM

One-Touch

OPAC

SPK

∗

Page 12

Trunk Outgoing Call

 Abbreviated Dialing

The system provides common-use abbreviated dial. Abbreviated Dialing allows storage of up to 100 or 200 locations 18 digit telephone number under 2 or 3 digit codes (00 to 99 or 000 to 199). System Abbreviated Dial numbers can be programmed only at extension No.10.

SPK

To place an outside call:

1. Lift handset or press key.

2. Press an idle key.

3. Press key.

LINE

4. Dial abbreviated number. (00 to 99) or (000 to 199)

1. Lift handset.

2. Dial 03 or 93.

3. Dial queuing group number (0 to 6).

-0: Any line

-1-6: Queuing Group 1-6

4. Dial abbreviated number (00 to 99) or (000 to 199).

To store abbreviated number:

(Extension #10 only)

1. Press key.

2. Press key.

3. Press key and .

SPK

ICM

∗

4. Dial abbreviated number (00 to 99) or (000 to 199).

5. Dial phone number to be stored.

- You can enter pauses (TRFR key), flashes (FLASH key) and stops (CONF key) when storing an Abbreviated Dial number. Each pause, stop or flash counts as a digit when totaling the number of digits in an Abbreviated Dial number. When stop is inserted, dialing will be stopped this position and can be continued by dialing.

6. Repeat steps 3 to 5.

7. Press key to exit from Abbreviated Dialing entry.

SPK

Page 13

Trunk Outgoing Call

 One-Touch Dialing

One-Touch Dialing allows you to store ten of your most frequently called outside numbers as personal abbreviated dial numbers at your extension so you can call them with just a single touch. Dial number to be stored is up to 18 digits including pauses (TRFR key), flashes (FLASH key) and stops (CONF key). The One Touch Dial numbers are stored under the ten One-Touch keys (No.1 to No.10) in F01 to F10.

In addition, when the number of system Abbreviated Dialing is set to 100, the remaining 100 numbers memory can be used for personal abbreviated dial numbers at 10 Key telephones. The assigned Key Telephone user can store up to 10 more dial numbers under ten One-Touch Keys in F11 to F20.

To store a One-Touch Dial

To check the stored One-

(Assigned KTS only)

To store a One-Touch Dial

(Assigned KTS only)

To place an outside call:

number:

Touch Dial number:

To place an outside call:

number:

1. Seize a Trunk line.

2. Press key which stores desired phone number.

1. Press key.

2. Press key.

3. Press key and .

4. Press a key to store a phone number.

One-Touch

SPK

ICM

One-Touch

∗

5. Dial phone number to be stored. (One-Touch Key No.1 to No.10 store numbers in F01-F10.)

6. Repeat steps 3 to 5.

7. Press key to exit from One-Touch Dialing entry.

- Do not lift handset.

1. Press key.

2. Press key.

3. Press key which stores phone number.

1. Seize a Trunk line.

2. Press key.

3. Press key which stores the desired phone number.

1. Press key.

2. Press key.

3. Press key and .

4. Press key.

5. Press a key to store a phone number. (One-Touch

SPK

CHECK

One-Touch

OPAC

One-Touch

SPK

ICM

OPAC

One-Touch

∗

Key No.1 to No.10 store numbers in F11-F20.)

6. Dial phone number to be stored.

7. Go to Step 3 to enter another number

SPK

Press to finish.

To check the stored One-

(Assigned KTS only)

Touch Dial number:

- Do not lift handset.

1. Press key.

2. Press key.

3. Press key.

4. Press key which stores phone number.

CHECK

OPAC

One-Touch

Page 14

Trunk Outgoing Call

 Toll Restriction

Toll Restriction determines extension’s ability to make calls. Each extension is assigned one of the six classes (A to F) per mode (Day/Night). Toll Restriction Class A is the highest with no dialing restrictions and the Class F is the lowest, available only intercom calls. Check with your supplier to which class your extension is assigned. If you dial a call that is not allowed by the assigned Class, the system automatically disconnects the line. When the system is placed in night mode by Night Service feature, Toll Restriction Class for night mode is activated.

 Walking Toll Restriction

Walking Toll Restriction lets you temporarily override an extension's dialing restrictions by dialing preprogrammed security code at that extension. Dialing the code overrides the restrictions set up in Toll Restriction.

To use Walking Toll

Restriction:

1. Lift handset.

2. Press an idle key.

3. Press key.

4. Press key.

OPAC

LINE

5. Dial security code.

6. Dial phone number.

1. Lift handset.

2. Dial 07 (or 97).

3. Dial security code.

4. Dial 9 (or 0).

5. Dial phone number.

Page 15

Trunk Outgoing Call

 Dial Block

If you are going to be away from your desk, you can temporarily program your phone to block outgoing calls. If this option is enabled for you, just enter a four digit personal code. If this 4-digit personal code is forgotten, it can be erased by the extension #10 by entering a special password.

When Dial Block is activated anyone trying to place a Trunk call will hear an error tone and the line will be disconnected.

To set Dial Block:

1. Press key.

2. Press key.

3. Dial .

4. Dial 4-digit personal code.

- You can dial any number as personal code.

5. Dial .

6. Press key.

1. Lift handset.

2. Dial 055 or 955.

3. Dial 4-digit personal code.

- You can dial any number as personal code.

4. Replace handset.

SPK

ICM

∗

- Confirmation tone when effective.

- Error tone when not effective.

SPK

To cancel Dial Block:

1. Press key.

2. Press key.

3. Dial .

SPK

ICM

∗

4. Dial 4-digit code which is entered when setting Dial Block.

5. Dial .

- Confirmation tone when effective.

- Error tone when not effective.

1. Lift handset.

2. Dial 056 or 956.

3. Dial 4-digit personal code which is entered when setting Dial Block.

4. Replace handset.

Page 16

Trunk Outgoing Call

 Flash

Flash allows you to access certain features of the telephone company or PBX to which your telephone system is connected. This lets you take full advantage of whether features the connected telephone company or PBX offers. Flash accesses these features by momentarily interrupting the loop current on your outside line. This is much like briefly pressing and then releasing the hookswitch on your telephone at home.

- On the CO/PBX line

1. Press key.

1. Flash Hookswitch.

2. Dial 90.

 Pulse to Tone Conversion

Pulse to Tone Conversion allows you to change from Dial Pulse to Tone (DTMF) dialing mode to access services such as computer-accessed long distance service.

1. Dial phone number. (Pulse mode).

2. Dial .

3. Dial phone number. (Tone mode).

FLASH

- On the CO/PBX line

 Camp-On (Trunk Queuing)

When all trunk lines in a particular Queue Group are busy, Camp-On puts you on a "waiting list" for an available line in the group. As soon as a line becomes free, your phone rings and a Line key flashes. Up to eight extension users can activate Camp-On in the same Queue Group. When signaled, you must answer within 20 sec, otherwise the line rings the next extension on the "waiting list".

To use Camp-On:

1. Lift handset.

2. Press key.

3. Press key.

ICM

HOLD

4. Dial Queuing Group number (0-6) (0: Same group, 1- 6: Group No.).

- If you hear busy tone, the extension can not use Camp-

On for that group.

5. Replace handset.

1. Place an outside call. Hear busy tone.

2. Dial Queuing Group number (0-6) (0: Same group, 1- 6: Group No.).

3. Replace handset.

When Camp-On rings an extension:

1. Lift handset.

2. Press flashing key.

LINE

1. Lift handset.

Page 17

Trunk Outgoing Call

 Key Touch Tone

The Key Touch Tone feature allows a tone to be emitted from the built-in speaker each time a Line, OneTouch or dial pad key is pressed. The tone confirms the key was fully pressed.

To activate Key Touch Tone:

To cancel Key Touch Tone:

- Do not lift handset.

1. Dial .

1. Dial . Final Key Touch Tone is heard.

∗

- Do not lift handset.

∗

 Easy Trunk Access

Easy Trunk Access lets you access an outgoing line without pressing a Line key or dialing a two-digit line number. A single-digit code automatically accesses an outgoing outside line.

To access the first available

outgoing line:

1. (On-Hook and Speaker off condition)

2. Dial .

1. Lift handset.

2. Dial 9 or 0.

- A line is seized and dial tone comes over the speaker.

 Queuing Group Access

Queuing Group Access lets you access the first available outgoing line in a Queuing Group without pressing a Line key or dialing a two-digit line number. A single-digit code automatically accesses an outgoing outside line from small number, large number, or rotated number.

To access the first available

line in a queuing group:

1. Press key.

2. Press key.

3. Dial Queuing Group number (1-6).

SPK

ICM

- A line is seized and dial tone comes over the speaker.

1. Lift handset.

2. Dial 06 or 96 .

3 Dial Queuing Group number (1-6).

Page 18

Trunk Outgoing Call

 Automatic Repeat Dialing

Trying to get in touch with a customer and their phone is always busy or unanswered? Don’t keep redialing it manually - have Automatic Repeat Dial do it for you. Automatic Repeat Dial will retry your call until the called party answers or the feature is cancelled. The number of times the system retries a call is programmable. Moreover, while Automatic Repeat Dialing is set (waiting, busy or no-answer), Hurry-Up operation can be taken place for immediate redial. While Automatic Repeat Dialing is set (waiting condition), 2-Splash tone (Mute-tone) is emitted from builtin speaker in 5 sec. cycle.

To set Automatic Repeat

Dialing:

1. Place outside call.

- Listen for busy tone or ring-no-answer.

2. Press key.

3. Dial .

4. Replace handset or press key.

OPAC

SPK

- The system periodically redials the call.

To cancel Automatic Repeat

1. Lifting the handset cancels Automatic Repeat Dialing.

Dialing:

To use Hurry-Up operation:

1. Press key.

2. Dial .

Note: Repeat Dialing and Hurry-Up Operation can be stored under One-touch key.

OPAC

 Loop Key Trunk Access

When the number of trunk lines is larger than the number of Line keys of your KTS, Loop key allows you to seize a first available trunk line out of all trunk lines. You can assign one Loop key to an undefined Line keys.

To seize a trunk line by Loop

1. Press key.

key:

To retrieve a held trunk line by

1. Press the blinking key.

Loop key:

Note : Refer to One-Touch Feature Access for how to assign Loop key.

LOOP

- An idle Trunk Line will automatically be seized.

LOOP

Page 19

Trunk Outgoing Call

 Automatic Off-Hook Trunk Access

If Automatic Off-Hook Trunk Access is enabled for your telephone, you can access an idle trunk line without pressing Line key or dialing Trunk Access Code. This feature is useful for Key Telephone users who make mainly outside calls, or to connect Fax Machine (Modems).

To seize a trunk line:

Note 1: If all Trunk Lines are busy, no tone will be heard. Note 2: If you are assigned this feature, you can not seize Intercom after lifting handset. Press ICM key before

lifting handset to seize Intercom.

Note 3: If you lift handset when the telephone rings, it will answer an incoming Trunk Line or an Intercom call.

Note 1: If all Trunk Lines are busy, Busy Tone will be heard. Note 2: If you are assigned this feature, you can not place Intercom Calls. However, you can still receive

incoming Intercom Call and transferred Trunk Line Call. Transferring Trunk Line calls to another extension is also possible.

1. Lift handset or press key.

- An idle Trunk Line will automatically be seized.

1. Lift handset.

- An idle Trunk Line will automatically be seized.

SPK

 Account Code

Account Codes are codes you enter that help keep track of outside calls. There are two types of Account Codes: Optional and Forced. With optional codes, the Account Codes you enter are solely for categorizing your calls. For example, if you work in an accounting firm that must bill back customers for time on the phone, Optional Account Codes are for you. Forced Account Codes also let you categorize calls, but you must enter one before placing outgoing calls. If you don’t enter the code, you can’t place the call. This ensures that calls don’t go out untracked. Check with your supplier to find out if your system uses Account Codes - and which codes you should enter. Account Codes can be from 1-8 digits long, using 0-9 and #.

To enter an Account Code fo

outside call:

1. Seize an idle trunk line.

- Listen for dial tone. If you are on an active outside call

already, skip this step.

2 Dial . 3 Dial Account Code.

4. Dial .

5. Dial telephone number.

1. Seize an idle trunk line.

2. Flash Hookswitch.

3. Dial 99.

4. Dial Account Code.

5. Flash Hookswitch.

6. Dial telephone number.

∗

- Listen for dial tone. If you are on an active outside call

already, skip this step.

Page 20

Trunk Incoming Call

 Incoming Trunk Access

Trunk lines can be grouped into a maximum of 30 groups with 2 line groups assigned per extension by system programming. The line groups assigned to each extension can access incoming calls and set the audible assignments (day and/or night mode ringing) for the extensions. Answering incoming calls can be as simple as pressing a Line key or dialing an access code.

To answer an outside call by

Direct Pickup:

To answer an outside call by

Dial Pickup:

1. Lift handset or press key.

2. Press flashing key.

1. Lift handset or press key.

2. Dial .

9 6

SPK

LINE

SPK

1. Lift handset.

2. Dial 06 (or 96).

3. Dial 0.

 Trunk Off-Hook Signaling

Trunk Off-Hook Signaling provides you with an audible indication of an incoming Trunk call while already on a call: the busy extension user hears muted ringing if on a handset call or one short burst tones (0.5sec ON/15sec OFF) if on a Handsfree call.

To answer a Trunk Off-Hook

Signal:

1. Press key to put an outside call in progress on hold

2. Press the flashing key.

HOLD

or hang up the call in progress. Intercom calls must be hung up since they cannot be put on hold.

LINE

 Ringing/Recall Trunk Off-Hook Access

Ringing Trunk Off-Hook Access allows a ringing outside call to be answered by just lifting the handset; a Line key does not have to be pressed. Recall Trunk Off-Hook Access lets a recalling (re-ringing) line be answered by just lifting the handset.

1. Lift handset.

Page 21

Trunk Incoming Call

 Night Service (Manual/Auto)

Night Service puts the night audible (ringing) assignment into effect manually or automatically. Incoming calls on a specific line group will ring at extensions that are assigned night audible for that line group. Night Service remains set even if the system power is turned off.

Night Service is available on a system basis or incoming line group basis according to programming.

1. Night audible assignments go into effect at all extensions in the system. Day audible assignments are ignored. The extension #10 can activate this Night Service (NT) mode.

2. Night audible assignments go into effect for the extensions that have the same primary incoming line group as the extension that activates this NT mode. Extensions with a different primary incoming line group receive ringing according to their day audible assignments. Any extension can activate this mode. This NT mode can be activated by any extension in each same primary incoming line group.

Automatic Mode Switching

Automatic Mode Switching allows to switch Day/Night mode according to preprogrammed time routine for the system. When Automatic Mode Switching places the system in Night Mode, TRFR blinks red at all key telephones. If the system mode is switched manually at No.10 telephone, it overrides Automatic Mode Switching assignment.

To activate Night Service:

1. Press key.

2. Press key.

3. Press key.

4. Dial . TRFR lights red.

SPK

ICM

TRFR

5. Hang up.

To cancel Night Service:

1. Press key.

2. Press key.

3. Press key.

4. Dial . TRFR extinguishes.

SPK

ICM

TRFR

5. Hang up.

Note1:This feature can be stored under the One-touch key.

Note2:When NT mode 1 is enabled, the TRFR key lights steadily at all KTSs. When NT mode 2 is enabled, the

TRFR key lights steadily at the activating extension and at all other KTSs with the same primary incoming line group.

Page 22

Trunk Incoming Call

 Call Forward

Call Forward reroutes your incoming outside calls so they ring at a different extension. While you set Call Forward, you still have access to incoming calls. Incoming access is shared with the receiving (destination) extension, but only the destination extension rings. Calls cannot be rerouted to an extension in Do Not Disturb. There are four types of Call Forward:

- Call Forward Immediate

All calls transferred immediately to the destination.

- Call Forward when Busy

Calls are transferred only when the extension is busy.

- Call Forward when Unanswered

Calls are transferred only if they are unanswered, and both the destination and the transferring extension ring.

- Call Forward when Busy/Unanswered

Calls are transferred only when the extension is busy or unanswered, and both the destination and the transferring extension ring.

SPK

ICM

TRFR

-0 =>

-1 =>

-2 =>

-3 =>

Call Forward Call Forward Call Forward Call Forward

Immediate when Busy when Unanswered when Busy/Unanswered

- One short beep sounds as confirmation.

- 3 splash tone means calls can not be rerouted to the destination.

SPK

To activate Call Forward:

1. Press key.

2. Press key.

3. Press key.

4. Dial destination extension number.

5. Dial option code (0-3).

6. Press key.

To cancel Call Forward

(at originating and destination

extension):

1. Lift handset.

2. Dial 053 or 953.

3. Dial destination extension number.

4. Dial option code (0-3).

-0 =>

-1 =>

-2 =>

-3 =>

Call Forward Call Forward Call Forward Call Forward

Immediate when Busy when Unanswered when Busy/Unanswered

5. Hang up.

1. Press key.

2. Press key.

3. Press key twice.

4. Press key.

SPK

ICM

TRFR

SPK

1. Lift handset.

2. Dial 059 or 959.

3. Hang up.

Page 23

Trunk Incoming Call

 Follow Me

When you are away from your extension and has to use another extension, Follow Me reroutes your incoming outside calls to that extension. There are four types of Follow Me same as Call Forward.

- Follow Me Immediate

All calls transferred immediately to the destination.

- Follow Me when Busy

Calls are transferred only when the extension is busy.

- Follow Me when Unanswered

Calls are transferred only if they are unanswered, and both the destination and the transferring extension ring.

- Follow Me when Busy/Unanswered

Calls are transferred only when the extension is busy or unanswered, and both the destination and the transferring extension ring.

To activate Follow Me

(at co-worker’s extension):

To cancel Follow Me

(at originating and destination

extension):

1. Press key.

2. Press key.

3. Press key and dial .

SPK

ICM

TRFR

4. Dial originating extension number (your extension no.).

5. Dial option code (0-3).

-0 =>

-2 =>

-3 =>

- One short beep sounds as confirmation.

6. Press key.

Follow Me

1 => Follow Me when Busy

Follow Me Follow Me

SPK

Immediate

when Unanswered when Busy/Unanswered

1. Lift handset.

2. Dial 0530 or 9530.

3. Dial originating extension number (your extension No.).

4. Dial option code (0-3).

-0 =>

-2 =>

-3 =>

Follow Me

1 => Follow Me when Busy

Follow Me Follow Me

Immediate

when Unanswered when Busy/Unanswered

5. Hang up.

1. Press key.

2. Press key.

3. Press key twice.

4. Press key.

SPK

ICM

TRFR

SPK

 Call Pickup

(See "Call Pickup" on page 35)

1. Lift handset.

2. Dial 059 or 959.

3. Hang up.

Page 24

Trunk Incoming Call

 Do Not Disturb (DND)

(See "Do Not Disturb" on page 36)

 Executive DND

Executive DND allows two extensions to be specially paired for the purpose of forwarding calls. The extension designated as the "executive" can forward its incoming calls to the extension designated as the "secretary". Up to eight such pairs can be formed. Up to all eight executive extensions can be paired with the same secretary extension, if desired. The executive extension must be programmed for a level of Do Not Disturb (DND). If, for example, DND level 1 is selected, the executive extension can forward its Trunk calls

- access and audible - to the secretary extension. The secretary extension can reach the executive extension even while Executive DND is activated.

To activate Executive DND:

To cancel Executive DND:

1. Activate DND on the executive extension. (see "Do Not Disturb" page 36)

1. Cancel DND on the executive extension. (see "Do Not Disturb" page 36)

 DISA (Extension Access)

Direct Inward System Access (DISA) lets someone outside the system call in on a DISA Line and directly access an extension or access the Group Hunt feature - in each case, bypassing the system operator. In case outside caller does not dial extension number within the programmed time or called extension is busy, or called extension does not answer within the programmed time, this call will be transferred to operator telephone. Attendant extension can be assigned for Day mode and Night mode. The DISA line is automatically terminated within the programmed time when the call is unauthorized, or the call transferred to operator is unanswered. The DISA caller must use a DTMF telephone.

(Outside Caller)

To use DISA to call an

extension or access Group

Hunt:

To reuse the DISA line to call

when called extension is

busy:

1. Call the DISA line.

- The system answers with dial tone or voice recorded

message.

2. Dial desired extension number or dial 8, then the Hunting Group number (0-7).

1. Dial # and ∗. Hear dial tone.

2. Dial desired extension number or dial 8, then the Hunting Group number (0-7).

To answer a call on a DISA

line:

1. Lift handset.

2. Press flashing key.

LINE

Page 25

Hold/Transfer/During Conversation

 Hold

System Hold

System Hold puts an outside call on Hold so that it can be picked up from any extension in the system. If the System Hold Recall program is enabled, a call left on System Hold longer than a programmed period of time re-rings the extension that placed it on Hold.

To put a call on System Hold:

1. Press key.

HOLD

2. Hang up.

- Line key flashes fast at this KTS and slowly at the other

KTS in the system.

1. Flash Hookswitch.

2. Dial 91.

3. Hang up.

To retrieve a call from System

Hold:

1. Lift handset.

2. Press flashing key.

LINE

1. Lift handset.

2. Dial 051 or 951.

Automatic Hold

Automatic Hold lets the KTS put an outside call on System Hold quickly without pressing the HOLD key in order to place an internal call.

To put an outside call on

System Hold using Automatic

Hold:

1. Press key to place an extension call.

- The call in progress is automatically put on Hold.

ICM

Exclusive Hold

Exclusive Hold puts an outside call on Hold at an extension so that it can only be picked up from that extension. If not picked up within a programmed interval of time, a call on Exclusive Hold recall (re-rings) the extension that placed it on Hold. On KTS, if the recall is not answered, the call reverts to System Hold and can be picked up from any extension. On SLT, if the recall is not answered, the call reverts to extension No.10 (or attendant extension of each tenant), or is cut-off.

To put an outside call on

Exclusive Hold:

1. Press key twice.

2. Hang up.

1. Flash Hookswitch.

2. Dial 92.

3. Hang up.

HOLD

- Line key flashes fast. At all other KTS, the Line key is

steadily lit (busy).

Page 26

Hold/Transfer/During Conversation

To retrieve a call on Exclusive

Hold:

1. Lift handset.

2. Press flashing key.

LINE

1. Lift handset.

2. Dial 051 or 951.

 Music On Hold

Music On Hold sends a synthesized music to an outside party on System or Exclusive Hold. The system provide a synthesized melody.

 External Music On Hold

An external music source (e.g., radio, cassette tape player, CD player) can be used for music on hold instead of internal synthesized melodies.

 Transfer

Unannounced Transfer

Unannounced Transfer lets you transfer (send) a call directly to another extension - that is, without first notifying the receiving extension of the call. An Unannounced Transfer rings the receiving extension. If the receiving extension does not answer within the Unannounced Transfer Recall interval, the call recalls (rerings) the transferring extension.

To make an Unannounced

Transfer:

To receive an Unannounced

Transfer:

1. Press key, then dial extension number.

2. Press key or hang up.

ICM

TRFR

1. Flash Hookswitch.

2. Dial extension number.

3. Hang up.

1. Lift handset. If Recall Trunk Off-Hook Access is programmed, this single step answers the call.

2. Press flashing key (key flashes green).

LINE

1. Lift handset.

Page 27

Hold/Transfer/During Conversation

Announced Transfer

Announced Transfer automatically puts the call on System Hold so that the transferring extension can notify the receiving extension before actually sending the call. To receive an Announced Transfer, receiving extension just wait on the line to be automatically connected to the transferred caller. Both the transferring and receiving extensions receive a "fast flash" Hold indication, making the call easy to identify, while all other KTSs see a "slow flash." If the call is not sent within the Announced Transfer Recall interval, the call then shows a "slow flash" at the receiving extension, and re-rings the transferring extension.

To make an Announced

Transfer:

1. Press key, then dial extension number.

2. Announce the call.

3. Press key or hang up.

ICM

TRFR

1. Flash Hookswitch.

2. Dial extension number.

3. Announce the call.

4. Hang up.

To receive an Announced

Transfer:

1. Lift handset when notified of the call.

2. Just wait on the line to be automatically connected to the transferred caller.

1. Lift handset to answer a call.

2. Just wait on the line to be automatically connected to the

transferred caller.

Attendant Reverting

When hold transfer is failed because the destination telephone did not answer and returned back to originating telephone, then the originating telephone did not answer, the call will be cut off by pre-set timer, or transferred to Extension No.10 or the attendant extension of each tenant according to system programming.

Recall Trunk Display

Display type key telephone can be set to the Recall Trunk Display Mode. When Hold Recall tone is heard, the telephone will display the held Trunk line and the telephone number.

SPK

ICM

OPAC

CHECK

To set/reset Recall Trunk

Display:

1. Press key.

2. Press key.

3. Press key.

4. Press key.

Page 28

Hold/Transfer/During Conversation

 Park Hold

Park Hold allows you to place an outside call in a waiting state so that any other key telephone extension within the same Park Hold group may pick it up. After parking the call, you can Page the person receiving the call and hang up. The paged party just presses the Park Hold key from any extension within the same Park Hold group to pick up the call. This is also useful when transferring a call to a key telephone that does not have a line appearance on their phone for that line. Park Hold keys are assigned on Line keys by system programming. If the line seized by Loop key is put on Park Hold, the Loop key’s LED goes off, and an idle Trunk line can be seized by pressing the Loop key.

To place a call on Park Hold:

To answer a call on Park Hold:

To answer a call on I-Hold (the

call placed on System Hold or

Exclusive Hold by the extension

user itself) in case the line does

- While on an outside call.

1. Press key.

1. Lift handset.

2. Press key.

1. Lift handset.

2. Press key.

3. Press key.

4. Dial .

Park Hold

ICM

OPAC

not have line appearance:

Note :The system has up to four Park Hold Groups.

 Conference

Add-On Conference

Add-On Conference lets you establish an outside call and then add up to five other inside parties to the conversation. If Multi-Line Conference is enabled in programming, a second outside call can be added to the conversation.

To establish an outside call:

1. Establish an outside call.

2. Press key.

3. Press key.

DND/CONF

ICM

4. Dial extension number of invited inside party. This party must answer using the handset.

5. Press . Conference established. To add more inside

DND/CONF

parties, repeat steps 2-5.

To join an Add-On

Conference when invited:

1. Establish an outside call.

2. Flash Hookswitch.

3. Dial 93.

4. Dial extension number of invited inside party.

5. Flash Hookswitch. Conference established. To add more inside parties, repeat steps 2-5.

1. Lift handset.

Page 29

Hold/Transfer/During Conversation

To establish an Add-On

Conference:

1. Establish outside call.

2. Press key.

3. Press key and call the other telephones by paging

DND/CONF

ICM

and tell the Line key number. The called parties must press the Line key to join.

4. Press key.

DND/CONF

To join an Add-On Conference

when invited:

1. Lift handset.

2. Press key.

LINE

Multi-Line Conference

Multi-Line Conference allows you to establish an outside call and then add another outside party to the conversation.

- If desired, you can add five more inside parties to the conversation (for a total of six inside and two outside parties).

- Another extension user can join (break into) the Conference using Break-In as long as the total number of inside parties does not exceed six.

To establish a Multi-Line

Conference:

To add inside parties to a

Multi-Line Conference:

1. Establish first outside call.

2. Press key. Call is put on Hold.

3. Establish second outside call.

4. Press key. Conference is established.

DND/CONF

1. Establish first outside call.

2. Flash Hookswitch.

3. Dial 94 and press 2-digit line no.

4. Establish second outside call.

5. Flash Hookswitch. Conference established.

1. Press key. Conference is put on Hold.

2. Press key. Hear dial tone.

DND/CONF

ICM

3. Dial extension number. Called party must lift the handset to answer.

DND/CONF

4. Press key. Conference is re-established. To add more inside parties, repeat steps 1-4.

1. Establish outside call.

2. Flash Hookswitch.

3. Dial 93.

4. Dial extension number of invited inside party. Called party must lift the handset to answer.

5. Flash Hookswitch. Conference established. To add more inside parties, repeat steps 2-5.

Page 30

Hold/Transfer/During Conversation

Internal Conference

Internal Conference allows a multiple-party Intercom conversation. You can establish an Internal Conference with up to five other extension users (i.e., for a total of six internal parties).

To establish an Internal

Conference:

Note :If Manual Mode is assigned, Conference initiator must press CONF key after the called party answers to

establish an internal conference.

Note :If Manual Mode is assigned, Conference initiator must flash Hookswitch after the called party answers to

establish an internal conference.

To join an Internal

Conference when invited:

1. Establish Intercom call. The called party must answer using the handset.

2. Press key. Hear dial tone.

3. Dial extension number of another internal party. The

4. Once the called party answers, Conference is established.

1. Establish Intercom call. The called party must answer

2. Flash Hookswitch. Hear dial tone.

3. Dial extension No. of another internal party. The called

4. Once the called party answers, Conference is established.

1. Lift handset and wait.

DND/CONF

called party must answer using the handset.

To add more internal parties, repeat steps 2-4.

using the handset.

party must answer using the handset.

To add more internal parties, repeat steps 2-4.

 Long Conversation Warning (Three Minutes)

While you are on an outgoing outside call, you may hear a signal reminder that sounds every three minutes. The signal reminder is a series of three short tones that sound over the speaker of the phone.

 Long Conversation Cut-Off

A conversation on an external call (only Outgoing Call) can be forcibly terminated by the system after a preprogrammed period has lapsed. Before terminating the call, a warning tone (400 Hz continuous tone) will be sent to the caller within a pre-programmed period. This feature is enabled or disabled on an extension basis by system programming.

 Break-In

Break-In lets you override the system's privacy feature - if your telephone is enabled Break-In, you can break into an outside call at another extension, including a call on a Private Line. The intrusion may or may not be preceded by a warning tone, depending on programming, and the warning tone comes over the speaker of both extensions. A warning intrusion tone can be sent in every 2 seconds by programming.

SPK

LINE

To Break-In on another user's

conversation:

1. Lift handset or press key.

2. Press steadily lit key. This breaks into the telephone conversation on that line.

Page 31

Other Trunk Features

 PBX Compatibility

The system can accommodate Central Office (CO) lines or lines from a Private Branch Exchange (PBX) already installed at the customer site. The lines are similar in the way incoming calls are answered, but different in the way outgoing calls are placed - an outgoing call on a PBX line requires an access code before dialing, while an outgoing call on a CO line does not. System/telephone features are available to both types of lines, and PBX features are available to the PBX lines via the Flash feature (see Flash).

PBX Night Mode

If any of lines are from a PBX, and when the PBX is set in night mode, the lines connected to PBX are switched to real CO lines, provision is made for such things as abbreviated dialing. If you have a PBX Trunk Access Code programmed with a dialed number for abbreviated dialing, such as "9 pause 81448111111", when your System is in the night mode the 9 and the pause will be omitted when using the abbreviated dialing in night mode.

 Private Line

A Private Line is simply a line on your phone that nobody else in the system can use. Only you can place and answer calls on your Private Line. Your supplier can tell you if you have a Private Line.

To place a call on you

Private Line:

1. Lift handset.

2. Press Private Line key.

3. Dial telephone number.

 Tenant Service

Tenant Service allows two or more independent businesses to share the telephone system. Each tenant group has their own attendant, outside lines, paging zones and abbreviated dial numbers. Night Service can also be activated by each tenant. Check with your supplier if your system uses Tenant Service.

Page 32

Other Trunk Features

 Unsupervised Conference

Unsupervised Conference allows an extension user to establish a Conference with two outside parties, then drop out of the call - leaving the outside callers talking. Once you drop out, you are not part of the conversation.

To establish an Unsupervised

Conference:

1. Establish first outside call.

2. Press key. The call is put on Hold.

3. Establish second outside call.

4. Press key.

5. Press key.

DND/CONF

- Three-party Conference is established.

DND/CONF

- Both outside parties are put on Hold.

6. Hang up.

- Unsupervised Conference is established.

(Outside Party)

To terminate an

1. Dial #, #.

Unsupervised Conference:

(Outside Party)

To continue the conversation

when cut-off warning tone is

heard:

1. Dial 1.

- If you forget to dial 1, the call will be automatically

terminated within 10 seconds.

 Call Timer

Call Timer is an automatic stopwatch feature that timer outgoing outside calls on Display phones. The display changes to a stopwatch at the programmed Call Duration Start Time and the timing stops when the extension user hangs up. The display shows the duration of the call for approximately eight seconds, then changes to the date and time.

Page 33

Other Trunk Features

 DISA (Trunk-to-Trunk)

Direct Inward System Access (Trunk-to-Trunk) lets someone outside the system call in on a DISA Line and place an outside call on a system line, bypassing the system operator. A security code is required to place an outside call (Trunk-to-Trunk), and the Toll Restriction Class assigned to a security code determines the type of calls that can be placed. The DISA caller must use a DTMF telephone.

(Outside Caller)

To use DISA to place a call

on a system line(Trunk-to-

Trunk):

To hang up the outside call

and reuse the DISA line:

To disconnect both the

DISA line and the system

line:

1. Call the DISA line. The system answers with dial tone or voice recorded message.

2. Dial #.

3. Dial DISA security code.

2. Dial Queuing Group number (1-6) for desired line or dial 9, then two-digit line number. Outside dial tone is heard.

- If busy tone is heard, follow either procedure below to

disconnect.

5. Dial telephone number (including PBX Trunk Access Code if required).

6. Dial #. The call rings through.

1. Dial # and ∗. Hear dial tone.

2. Dial #.

3. Dial DISA security code.

4. Dial Queue Group number (1-6) for desired line or dial 9,

then two-digit line number. Outside dial tone is heard.

- If busy tone is heard, follow either procedure below to

disconnect.

5. Dial telephone number (including PBX Trunk Access Code if required).

6. Dial #. The call rings through.

1. Dial #, #.

- You must dial #, # before hanging up the call to

disconnect both DISA line and a system line.

(Outside Caller)

To continue the

conversation when cut-off

warning tone is heard:

1. Dial 1.

- If you forget to dial 1, the call will be automatically

terminated within 10 seconds.

Page 34

Intercom Outgoing Call

 Intercom Call

Intercom Call allows extension-to-extension conversation. The system can be programmed for one of two Intercom Signaling modes: ringing or voice announce. When voice announce is programmed, an Intercom call signals the called extension with a beep (not ringing). After the beep sounds, the caller can make a voice announcement over the speaker of the called extension. Regardless of the signaling mode programmed, an extension user can change it on a per call basis. For example, a ringing Intercom call can be changed to a voice announced call by dialing a code.

SPK

To place an Intercom Call:

1. Lift handset or press key.

2. Dial extension number.

- To convert a ringing call into a voice announced call,

or vice versa, dial 1.

1. Lift handset.

2. Dial extension number.

- To convert a ringing call into a voice announced call,

or vice versa, dial 1.

Note: Call Monitor, Speakerphone and Single Step Access provide ways to place Intercom Calls without lifting

the handset.

 Direct Station Selection

Direct Station Selection (DSS) provides an extension user with one-button access to other extensions in the system. Each of the ten One-Touch keys on a key telephone can be programmed to call a particular extension. The One-Touch keys can also be programmed to access any Page Zone (see Paging) using the steps below.

To program a One-Touch key

for DSS:

1. Lift handset.

2. Press key.

3. Press .

4. Dial .

5. Press key.

ICM

One-Touch

6. Dial extension number.

to program a Page Zone, dial 80 - 85. to program a Doorphone, dial 88 or 89.

7. To program more keys, repeat steps 3-6.

8. Hang up.

To use a DSS key:

1. Lift handset. If Single Step Access is programmed and the phone is equipped with a Speakerphone, this step can be skipped.

2. Press key set as DSS key.

One-Touch

Page 35

Intercom Outgoing Call

To hold and transfer a Trunk

call using a DSS key:

- Make conversation with an outside party.

1. Press a desired key set as DSS key.

One-Touch

- The Trunk line will automatically be held, then intercom

call will be established.

2. Make announcement (if desired).

3. Press key or hang up to transfer.

To display the numbe

programmed under a DSS/One-

Touch key:

- Do not lift handset.

1. Press key.

2. Press key.

3. Press key.

- Key number displays, then stored number.

4. Press to return to normal display.

Note: One-Touch Key No.1 to No.9 are initially programmed as DSS keys for Extension No.10 to No.18, One-

Touch Key No.10 for All Call Paging (80).

TRFR

CHECK

ICM

One-Touch

CLEAR

 Intercom Off-Hook Signaling

Intercom Off-Hook Signaling lets you send a signal to a busy extension, then wait for a replay. The signal is one short burst of tones, which comes over the speaker of the busy extension. In addition, the ICM key at the busy extension flashes. The busy extension user can choose not to reply to the signal if it is inconvenient to do so. An extension can be programmed to send Intercom Off-Hook Signaling in one of two ways: manually or automatically. The manual-type requires you to dial a code to send the signal, while the automatic-type sends the signal automatically any time you call a busy extension. Intercom Off-Hook signaling cannot be sent to a busy extension when it is using Handsfree Answerback. Single Line Telephones (SLT) can send and receive the signals. Extensions programmed for Automatic Intercom Off-Hook Signaling cannot use the Camp-On or Callback features.

To manually send Intercom

Off-Hook Signaling:

To use automatic Intercom

Off-Hook Signaling:

To answer an Intercom Off-

Hook Signaling:

1. Place Intercom call. Hear busy tone.

2. Dial . Hear one short burst of tones.

3. Wait for a reply. To send more tones, dial 1 again.

1. Place Intercom call. When the called extension is busy, one short burst of tones is heard instead of busy tone.

2. Wait for a reply. To manually send more tones, dial 1.

1. Press flashing . This answers the waiting call and

ICM

puts an outside call in progress on Hold. This step will, however, terminate an Intercom call in progress; Intercom calls cannot be put on Hold.

1. Flash Hookswitch (On-hook → Off-Hook). This answers the waiting call and terminates an Intercom call in progress.

Page 36

Intercom Outgoing Call

 Group Hunt

Group Hunt searches for an idle extension among all the extensions in a particular Hunting Group. Extensions are assigned to Hunting Groups in programming - for example, all the extensions in a sales department might be assigned to Hunting Group 4. When you dial a Hunting Group number, the Group Hunt feature automatically calls the first idle one it finds. When all extensions in a Hunting Group are busy, you receive busy tone and can activate Callback or Camp-On. These features automatically connect you to the first extension programmed into that group as soon as it becomes available. When the called extension does not answer in the preprogrammed time, the system automatically calls the next idle extension in the same Hunting Group according to the order in the Hunting Group. You can also call the next idle extension by manual operation (see Step Calling). The extension to be searched first in the Hunting Group can be fixed or circulated. When all extensions in the same Hunting Group are searched and no extension answers, Group Hunt is cancelled.

To call a hunting group

number:

1. Lift handset.

2. Dial .

3. Dial Hunting Group No. (0 - 7).

- The first idle extension is called. If the extension does not

answer in the preprogrammed time, the system calls the next idle extension, or the caller can dial # to call next idle extension.

 Step Calling

When you make an Intercom call and receive a busy signal or no answer, Step Calling lets you call the other extensions (in the same Hunting Group) by just dialing a code.

To initiate a Step Call:

1. Place Intercom call.

- Receive busy tone or no answer.

2. Dial .

- Next extension is called. To call the next extension, dial

# again.

Page 37

Intercom Outgoing Call

 Camp-On (Callback)

Instead of hanging up after calling a busy extension, Camp-On lets you dial a code and wait off-hook until the extension becomes available. As soon as the extension becomes free, the call automatically goes through. Or, if you hang up after dialing the code, Callback automatically redials a busy extension. When the busy extension becomes free, Callback signals (rings) you. When the Callback signal is answered, an Intercom call is automatically placed to the previously busy extension. Calls can be placed while waiting for the Callback signal, and Callback can be activated for more than one busy extension at a time. Camp-On/Callback cannot be activated by an extension that is programmed for Automatic Intercom Off-Hook Signaling. CampOn/Callback can also be activated when you call a busy Hunting Group (see Group Hunt).

To activate Camp-On:

To activate Callback:

To answer the Callback

signal:

To cancel Callback:

1. Place Intercom call. Hear busy tone.

2. Dial . Busy tone stops.

3. Do not hang up.

4. Wait for the call to go through. Ringing is heard as soon as

1. Place Intercom call. Hear busy tone.

2. Dial . Busy tone stops. One beep sounds over the

3. Hang up.

1. Lift handset. Extension is called.

1. Lift handset to cancel Callback before receiving the

2. Hang up.

∗

the extension becomes free.

∗

speaker as confirmation.

- The signal sounds like an Intercom ring, but the ICM

key does not flash.

Callback signal.

 Message Waiting

When you make an Intercom call and receive a busy signal or no answer, Message Waiting lets you leave a visual indication (flashing Indicator light) at the busy/unattended phone requesting a return call. You can leave Message Waiting indications at several different extensions.

To leave a Message Waiting:

To call the extension that left a

Message Waiting indication:

Note: The message waiting lamp on SLT (e.g. ST5/6 Message Lamp type) does not flash even if the extension is left

Message Waiting.

1. Place Intercom call. Busy or no answer.

2. Dial . Indicator flashes intermittently as confirmation

3. Hang up.

1. Lift handset.

2. Dial . The extension is called.

3. To call the next extension that left a Message Waiting

1. Lift handset. (Hear Message Waiting dial tone)

2. Dial ∗.

(KTS).

∗

indication, dial again.

∗

Page 38

Intercom Outgoing Call

To cancel all Message Waiting

indications

you left:

To cancel all Message Waiting

indications you left and that

were left for you:

Note: The extension must be KTS with LCD.

To cancel an individual

Message Waiting from the

originating phone:

To display the extension that

left a Message Waiting:

1. Lift handset.

ICM

2. Press key.

3. Dial , , .

∗

4. Hang up.

1. Lift handset.

2. Dial 059 or 959.

- Do not lift handset-

1. Press key.

2. Press key. (see Note )

1. Lift handset.

2. Press key.

3. Dial , destination extension number, .

OPAC

CLEAR

ICM

∗

4. Hang up.

- Do not lift handset.

1. Press key.

2. Dial . Extension number is displayed.

3. Press key to clear the Message Waiting Indication.

Or Press key to call back Message Waiting originating

CHECK

∗

HOLD

ICM

extension. Or

To display the next extension number that left a Message

Waiting indication, dial  again.

∗

CLEAR

Press to return to normal display.

Page 39

Intercom Outgoing Call

 Paging

Internal Paging lets you make a paged announcement over the speaker of the other telephones in the system. Any extension can make a page, but only key telephones that are assigned to an Internal Page Zone can receive a page. There are three types of Internal Paging:

- Internal Zone Paging lets you page all the telephones assigned to a particular Internal Page Zone (1-4).

- All Call Paging lets you page all Internal Page Zones. If programmed, it will also be broadcast over external speakers.

- Meet-Me Answer/Conference Paging allows you to page one or more persons, then reserve an Intercom circuit for 30 seconds so that the paged party/parties can reply. Meet-Me Answer lets one party reply, while Meet-Me Conference lets up to five people reply and jointly converse.

If you have your own external speaker system installed, you may be able to use it for External Zone Paging. This is particularly helpful in large or noisy areas where the Internal Paging speakers in the telephones are not loud enough. The system can also be programmed to allow incoming calls, Background Music (BGM) from an external source to broadcast over the external page zone.

To make a page:

To initiate Meet-Me Answer:

1. Lift handset.

2. Dial code.

- 80 for All Call

- 81-84 for zones 1-4

- 85 for all external zone

- 86-87 for external zone 1-2

3. Make announcement.

4. Hang up.

1. Lift handset.

2. Dial code.

- 80 for All Call

- 81-84 for zones 1-4

- 85 for all external zone

- 86-87 for external zone 1-2

3. Make announcement.

4. Hang up.

1. Lift handset.

2. Dial code.

- 80 for All Call

- 81-84 for zones 1-4

- 85 for all external zone

- 86-87 for external zone 1-2

3. Page person, announce code.

- 80-87

4. Dial for Meet-Me Answer

5. Do not hang up. Wait for a reply.

1. Lift handset.

2. Dial code.

- 80 for All Call

- 81-84 for zones 1-4

- 85 for all external zone

- 86-87 for external zone 1-2

3. Page person, announce code.

- 80-87

4. Dial # for Meet-Me Answer.

5. Do not hang up. Wait for a reply.

Page 40

Intercom Outgoing Call

To reply to Meet-Me Answer:

To initiate Meet-Me Conference:

To reply to Meet-Me

Conference:

1. Lift handset or press at a phone that received the page.

2. Press key.

ICM

SPK

3. Dial announced code.

- 80-87, or 88(same zone)

1. Lift handset at a phone that received the page.

2. Dial 08 or 98.

3. Dial announced code.

- 80-87, or 88(same zone)

1. Lift handset.

2. Dial code 81-84 for zones 1-4; 80 for All Call.

3. Page person, announce that pressing key will join Meet-Me Conference.

4. Press key for Meet-Me Conference.

DND/CONF

5. Do not hang up. Wait for a reply.

1. Lift handset or press at a phone that received the page.

2. Press key.

3. Press key for Meet-Me Conference.

ICM

DND/CONF

SPK

 Flexible Station Numbering

Two or three-digit extension numbers are flexibly assigned within a specific range to each telephone port by system programming. Originally, extension numbers match telephone port numbers.

System

Port

10-73 10-79 100-799

Available Extension

Numbers (2 digit)

Available Extension

Numbers (3 digit)

 Dual Handsfree Hotline

Dual Handsfree Hotline allows one extension to simultaneously call two other extensions. The "secretary" extension can make a voice announced Intercom call over the speaker of both "executive" extensions. The users at the executive extensions can reply Handsfree (i.e., by just speaking toward the phone) and all three parties can converse. The simultaneous call goes through only if both executive extensions are idle and an executive extension has not forwarded Intercom calls. In order to reply Handsfree, the microphone at an executive extension must be on. When an executive replies by lifting the handset, the other executive is disconnected. The secretary can make a ringing Intercom call to both executives; however, an executive must lift the handset to reply, which disconnects the other executive.

1. Lift handset at secretary extension.

2. Dial either executive extension number. Both are called.

- If ringing is heard, the secretary can dial 1 to convert

the call into a voice announced call.

- If busy tone is heard, the secretary can still contact the

other executive by dialing the other executive extension number after pressing ICM key.

Page 41

Intercom Incoming Call

 Intercom Answer

Intercom Answer (just lifting the handset) lets you answer either signal intercom call or voice announced intercom call in a single step. Handsfree Answerback lets a key telephone extension user answer a voice announced Intercom call without touching the phone.

To answer an Intercom Call:

To answer a voice announced

call using Handsfree

Answerback:

1. Lift handset.

1. Speak toward the phone. The microphone must be on.

 Call Pickup

Call Pickup provides two distinct functions: one function applies to Intercom calls and the other to outside calls.

- Call Pickup allows you to answer Intercom calls and Doorphone call. An Intercom call that is ringing (or voice-announced) at a particular extension can be answered from any other extension in the system.

- Call Pickup also allows you to answer a Trunk incoming call, incoming call on a DISA line, and Unannounced Transfer.

In order to pick up someone else's Intercom call, you must know the number of the extension that is ringing. If the ringing and answering extensions are in the same Internal Page Zone, the # key can be used to pick up the Internal call.

To use Call Pickup to answe

and intercom call, incoming call

on a DISA line, Unannounced

Transfer, and trunk incoming

call on a extension in own pick-

up group:

1. Lift handset.

2. Press key.

3. Dial . If more than one extension is ringing, this code answer intercom call, unannounced transfer, incoming call on a DISA line, and Trunk incoming call.

ICM

To use Call Pickup to answe

and intercom call, incoming call

on a DISA line, Unannounced

Transfer, and trunk incoming

call on a particular extension:

To use Call Pickup to answer a

Doorphone call:

 Meet-Me Answer Paging

(See "Paging" page 33)

1. Lift handset.

2. Dial #.

1. Lift handset.

2. Press key.

3. Dial extension number of the ringing telephone.

1. Lift handset.

2. Dial 08 or 98.

3. Dial extension number of ringing phone.

1. Lift handset.

2. Press key.

3. Dial .

1. Lift handset.

2. Dial 08 or 98.

3. Dial 9.

ICM

Page 42

Intercom Incoming Call

 Meet-Me Conference Paging

(See "Paging" page 34)

 Do Not Disturb (DND)

Do Not Disturb (DND) blocks incoming calls and Intercom Off-Hook Signaling. An extension user can activate DND while on a call or while the extension is idle. There are four levels of DND:

Level 0 => No DND capability Level 1 => Blocks Trunk call ringing Level 2 => Blocks Trunk call ringing and Intercom calls

Level 3 => Blocks Trunk call ringing and Intercom calls or just Trunk call ringing An extension user can still place calls and answer outside calls while the phone is in DND. Outside calls can be answered since access to the line is not blocked and the Line key still flashes.

DND/CONF

ringing and Intercom calls.

DND/CONF

Press twice to block just Trunk call ringing. DND flashes.

A. To activate DND while the

phone is idle:

1. For level 1: Press once. DND flashes. For level 2: Press once. DND lights steadily. For level 3: Press once to block Trunk call

To cancel DND while the

phone is idle:

B. To activate DND while on a

call:

To cancel DND while on a call:

1. Lift handset.

2. Dial 052 or 952.

- SLT can be set for Level 2 only.

- Do not lift handset.

1. Press once or twice.

DND/CONF

- Whichever makes DND extinguish.

1. Lift handset.

2. Dial 059 or 959.

DND/CONF

flashes.

steadily.

OPAC

DND/CONF

1. For level 1: Press , once. DND

For level 2: Press , once. DND lights

For level 3: Press , once to block

Trunk call ringing and Intercom calls.

DND/CONF

OPAC

Press , twice to block just Trunk call ringing. DND flashes.

DND/CONF

1. Press , once or twice.

OPAC

- Whichever makes DND extinguish.

Page 43

Intercom Incoming Call

 Intercom Hold

It is possible to place an Intercom call on hold. While on hold, music is sent to the held party. Unlike Trunk line hold, when an Intercom call is held, no other action can be taken by the holding party. Only the holdoriginating station can re-answer this line by pressing the ICM key.

To put an Intercom call on Hold:

Note: Do not hang up while an intercom call is on Hold. If you hang up the handset, your intercom call is

terminated.

To retrieve an intercom call

from Hold:

1. Press key. (see note)

1. Press key.

HOLD

ICM

 Intercom Call Transfer

Intercom calls may be transferred to any extension manually. There are two methods of transferring Intercom calls.

A. To make an Intercom Call

Transfer using Intercom

Hold an intercom call from

Hold:

B. To make an Intercom Call

Transfer using Internal

Conference (See

Conference on page 24)

1. Intercom call between A and B.

2. Press key to put B on Hold.

3. Extension C dials and extension number of A.

4. Intercom call between B and C is established.

1. Intercom call between A and B.

2. Establish an Internal Conference with C.

3. Extension A hangs up.

HOLD

- If extension C is SLT, dial access code 08 or 98 then dial extension number of A.

 Call Forward

(See "Call Forward" page 16)

 Follow Me

(See "Follow Me" page 17)

 Executive DND

(See "Executive DND" page 18)

Page 44

Other Intercom Features

 BGM

Background Music (BGM) sends music from a FM receiver, cassette tape deck or CD player your company provides to the speaker in your telephone. This helps give you a pleasant working environment. The Background Music plays whenever your phone is idle.

To turn BGM on or off while

an extension is idle:

1. Do not lift handset.

2. Press .

 Doorphone

Your system may have up to two Doorphone Boxes. A Doorphone Box is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Doorphone Box call button (like a door bell). The Doorphone Box then sends chime tones to all extensions programmed to receive chimes. If you receive Doorphone Box chimes, you can just lift the handset to answer them. You can then talk to the visitor at the door.

To answer the chime tones

(from your phone):

To answer the chime tones

by Call Pickup:

1. Lift handset.

-Connection established.

1. Lift handset.

ICM

2. Press key.

3. Dial .

-Connection established.

1. Lift handset.

2. Dial 08 or 98.

3. Dial 9 .

-Connection established.

To call a Doorphone:

1. Lift handset.

2. Dial for box 1 or

8 8

for box 2.

 Door Lock Control

If the door has an electric strike, you can even use your telephone to release the door. The door can be locked/unlocked when you are talking to the doorphone box. Once the door is unlocked, automatic lock may be provided according to the programmed timer.

To unlock / lock the door afte

contacting the Doorphone Box:

1. Press key to unlock the door.

2. Press key to lock the door.

1. Flash Hookswitch to unlock the door.

2. Flash Hookswtich to lock the door.

Note: When using Automatic Lock feature, skip step 2.

FLASH

Page 45

Other Intercom Features

 Room Monitor

Room Monitor lets one extension monitor (listen to) the environmental sounds in an area or room containing another extension. Several extensions can monitor the same extension; however, only one monitored extension can be assigned in a system.

To activate or cancel Room

Monitor at the extension to be

monitored:

1. Lift handset.

2. Press key.

3. Press key.

4. Press key.

- MIC flashes fast on while Room Monitor is activated.

5. Hang up.

To activate or cancel Room

Monitor at the monitoring

extension:

- Do not lift handset.

1. Press key.

2. Press key.

- MIC flashes intermittently while Room Monitor is

activated.

Note: This feature can be stored under the One-touch key.

ICM

OPAC

FLASH

OPAC

FLASH

Page 46

Alphanumeric Display TEL Features

 Text Message

Message Edit Mode

BTXD type Key Telephones are equipped with a 2-line, 16-character Liquid Crystal Display (LCD). These displays are used to provide information such as: data/time, elapsed call time on outside calls, digits dialed, internal calling party number and Abbreviated Dialing entries, but can also perform sending and receiving of messages. The one-touch keys and dial keys allow you to create message and identification name for each Trunk lines, extensions and abbreviated numbers. Each dial key (0-9) contains three letters or symbols. A message and a name can be up to 8 digits long, consisting of alphanumeric characters, symbol marks and spaces. Your key telephone is assigned either Pattern 1 or Pattern 2 dial pad indication by system programming.

- Dial key (0-9): Numbers

- One-touch key (1-4) with Dial key (1-9): Letters and

symbols

- One-touch key 5: Space

- One-touch key 6: Delete a character

- One-touch key 7: Delete all characters

One-touch key #1 #2 #3

_ : / -

Left shift for cursor

ABC DEF

JKL

GHI MNO

PQRS

TUV WXYZ

∗

654

One-touch key #4

987

Right shift

for cursor

- Dial key (0-9): Numbers

- One-touch key (1-3) with Dial key (0-9): Letters and

symbols

- One-touch key 4: Space

- One-touch key 5: Delete a character

- One-touch key 6: Delete all characters

One-touch key #1 #2 #3

Q_Z

ABC DEF

321

JKL

GHI MNO

654

PQRS

PRS

TUV WXYZ

WXY

987

Left shift for cursor

∗

: / -

Right shift for cursor

Page 47

Alphanumeric Display TEL Features

Selectable Display Messaging

You can select a preprogrammed Selectable Display Message for your extension. Display telephone callers see the selected message when they call your extension. Selectable Display Messaging provides personalized messaging. For example, you could select the message "LEFT FOR THE DAY". Any display telephone user calling the extension would see the message. Other than displaying the message, the system puts the call through normally. See twenty-three Default Setting Messages (00-19, 47-49) below for a list of the standard message. The system has fifty Selectable Display Messages (00-49) and two Personal Display Messages (One-touch key No.1 and No.2) for each extension. You can add digits for date, time or phone number after messages 00, 01, 02, 12 and 13. For example, you could select the message 13 "OUT UNTIL _ /_ " and then enter the date on "_ /_ ". Callers see the original message followed by the appended date. They would then be able to tell when you were coming back to the office.

No. Preset Message

00: CALL _ 01: CALL AFTER _ : _ 02: CALL EXT. _ 03: CALL ME ASAP 04: DO NOT DISTURB 05: IN CONFERENCE 06: IN MEETING 07: LEFT FOR THE DAY 08: ON BREAK 09: ON VACATION 10: OUT OF OFFICE 11: OUT TO LUNCH 12: OUT UNTIL _ : _ 13: OUT UNTIL _ / _ 14: PAGE ME 15: PLEASE SEE ME 16: SEE ME ASAP 17: WITH A CLIENT 18: WITH A PATIENT 19: WITH A VISITOR 47: TAKE MESSAGE 48: PLEASE HOLD 49: CALL BACK LATER.

To store text in One-touch key

No.1 and No.2:

1. Press and .

CHECK OPAC

2. Dial message number (00-49).

3. Dial .

4. Edit your own message by Message Edit Mode.

5. Press .

6. Press key No.1 or No.2 to be stored.

7. Dial .

∗

CHECK

One-Touch

∗

8. Dial message number for next storing. or

CLEAR

Press to finish.

Page 48

Alphanumeric Display TEL Features

CHECK OPAC

To store system message:

1. Press and .

2. Dial message number (00-49) to refer.

(No.10 extension only)

3. Dial .

4. Edit message by Message Edit Mode.

5. Press .

∗

CHECK

6. Dial message number to store.

7. Dial .

∗

8. Dial message number for next storing. or

CLEAR

Press to finish.

Broadcasting the Message at Later Time

Text message can be set to indicate on display telephones in hunt group at programmed time. If it is set, and time comes, the message will appear on display in 1 minute with alarm tone.

To set send-later message:

1. Press and .

2. Dial message number (00-49), dial . or Press key No.1 or No.2 for personal message, then dial .

3. Edit message if required.

4. Press .

5. Dial an extension number or hunt group number (00-07).

6. Press key to set more extension if required. (This step is only available when extension number is dialed at step 5.)

7. Dial .

8. Enter the time of indication with 4 digits (e.g. PM3:00 => 1500)

9. Dial .

CHECK OPAC

∗

One-Touch

∗

ICM

∗

To cancel send-later message:

To stop the alarm tones and

clear the display:

1. Press key.

2. Press key.

1. Press key.

CHECK

TRFR

CLEAR

Page 49

Alphanumeric Display TEL Features

DND Message

DND Message send a message to a calling extension when your telephone activated DND for Intercom calls.

To set DND message using

preset messages:

1. Press .

2. Dial message number (00-49), dial . or Press key No.1 or No.2 for personal message, then dial .

TRFR

∗

One-Touch

∗

- DND flashes intermittently as confirmation.

To set DND message that edited

by Message Edit Mode:

1. Press and .

2. Edit message by Message Edit Mode.

3. Press and . DND flashes intermittently as

TRFR

FLASH

∗

confirmation.

To activate/cancel previous

message on the telephone (last

1. Press .

CLEAR

time you set message for DND):

To cancel message on the

telephone:

1. Press and .

TRFR

- When DND message is activated, DND flashes

intermittently.

∗

Leave Message with MW

When you make an Intercom call to display phone and receive a busy signal or no answer, you can leave a text message with Message Waiting (MW).

To leave a Message:

1. Place Intercom call. Busy or no answer.

2. Dial . Indicator flashes intermittently as

confirmation.

- Display shows "LEAVE MESSAGE ?", then you can

enter a message. If you replace handset after this step operation, it is simple message waiting procedure.

3. Dial .

4. Dial message number (00-49), dial .

∗

One-Touch

Press key No.1 or No.2 for personal message, then

∗

dial . or

FLASH

Press , edit a message by Message Edit Mode, then

FLASH

press again and dial .

∗

- A text message is left on called display phone.

Page 50

Alphanumeric Display TEL Features

To cancel message at message-

originated telephone:

1. Press and .

CHECK

- First message appears on the display.

2. Use to scroll forward and use to

∗

scroll backward.

HOLD

CLEAR

Press to return to idle condition.

CHECK

∗

- First message appears on the display.

∗

scroll backward.

ICM

To call back or delete message

at message-received telephone:

3. Press to cancel message.

1. Press and .

2. Use to scroll forward and use to

3. Press to call back. or

HOLD

Press to delete message. or

CLEAR

Press to return to idle condition.

Camp-On Message

When you make an Intercom call to display phone and receive a busy signal, call can not be connected. Then you can send a text message. Intercom Off-hook Signaling must be enabled at the called extension.

To set Camp-On message:

1. Place Intercom call. Hear busy tone.

2. Activate Intercom Off-hook Signaling (see Intercom Offhook Signaling on page 29).

3. Press .

4. Dial message number (00-49) and . or Press key No.1 or No.2 for personal message, then dial . or Press , edit a message by Message Edit Mode, then press again and dial .

∗

One-Touch

∗

FLASH

∗

- Confirmation tone is heard when message is sent.

Reverse Message

The extension received "Intercom Off-Hook Signaling" can send a text message to calling extension if this extension user is inconvenient to reply to the signal. For example, you could select the message 49 "CALL BACK LATER ".

To send Reverse Message:

- On conversation, "Intercom Off-Hook Signal" received.

1. Press .

TRFR

2. Dial message number (1-3). Dial 1: System common message No.47 Dial 2: System common message No.48 Dial 3: System common message No.49 The default value of 47, 48 and 49 are: No.47: TAKE MESSAGE No.48: PLEASE HOLD No.49: CALL BACK LATER

Page 51

Alphanumeric Display TEL Features

 Time and Date

You see the Time and Date on your telephone’s display when it is idle and while using some functions of the phone. The Time and Date are programmed at the station connected to port 10 (usually extension 10). Although entered in 24-hour format, the system time always displays in 12-hour format (AM/PM).

To set the date and time (the

entire procedure must be

(Extension #10 only)

performed):

1. Press .

2. Press key.

3. Press .

4. Press .

SPK

ICM

OPAC

CLEAR

---------------

The Year

---------------

5. Dial four digits for the year. For example, 1999.

6. Dial .

∗

---------------

The Date

---------------

7. Dial two digits (01-12) for the month. Jan.=01, Feb.=02, etc.

8. Dial two digits (01-31) for the date.

9. Dial .

∗

---------------

The Day

---------------

10. Dial a single digit (0-6) for the day. Sun. = 0, Mon. = 1, etc.

11.Dial .

∗

---------------

The Time

---------------

12. Dial four digits for the time (24 hour clock). For example, dial 1305 for 1:05PM.

13.Dial .

14. Press . The display shows the new date and time.

∗

SPK

 Name Storing (Trunk & Station)

Each Trunk line has an alphanumeric field for easy identification such as LOCAL, SERVICE, SALES, etc. Extensions can also have names instead of just station numbers. These names show on an extension's display when the user places or answers calls. Station Names make it easier to identify callers. The user does not have to refer to a directory when processing calls.

The storing operation (Trunk and Station) is available only from #10 extension.

To store names for each trunk

(Extension No10 only)

line:

1. Press key twice.

2. Press a key.

3. Dial .

4. Input the letters of the name by Message Edit Mode

5. Press next Line key and dial for next storing. or Press key and key to finish.

LINE

∗

CLEARLINE

Page 52

Alphanumeric Display TEL Features

To store names for each

extension:

1. Press key twice.

2. Press .

ICM

3. Dial extension number to store.

(Extension No10 only)

4. Dial .

5. Input the letters of the name by Message Edit Mode.

6. Press .

∗

ICM

7. Dial next extension number to store. or

CLEAR

Press key to finish.

 Directory Dialing

Directory Dialing allows display telephone to place extension or Abbreviated Dialing call using the directory (list of name). Select a station or Abbreviated Dialing name from the directory on the display telephone and then press a Line key or ICM key to place a call.

HOLD

∗

HOLD

CLEAR

(Extension No10 only)

To store name for each

abbreviated number :

1. Press twice.

2. Press .

3. Dial abbreviated number (00-99 or 000-199).

4. Dial .

5. Input the letters of the name by Message Edit Mode.

6. Press .

7. Dial next abbreviated number to store. or Press key to finish.

To use Directory Dialing to

place Abbreviated Dialing call:

To use Directory Dialing to

place Intercom call:

1. Press , dial .

2. Enter the first letter of the name by Message Edit Mode or Press (referring to all names).

3. Find the name using to scroll forward and

to scroll backward.

4. Press idle key.

1. Press , dial .

∗

LINE

2. Enter the first letter of the name by Message Edit Mode or press (referring to all names).

3. Find the name using to scroll forward and

to scroll backward.

4. Press key.

∗

ICM

Page 53

Alphanumeric Display TEL Features

 Alarm Clock

The Alarm Clock feature lets you set two alarms on your display key telephones as a reminder for appointments, meeting, etc. The alarms sound every day at the set time unless they are canceled.

To set alarm:

1. Press .

2. Press key.

3. Press , dial .

4. Dial to set first alarm or dial to set second alarm.

5. Dial time in terms of 24 hour clock. For example, dial 1545 for 3:45 PM.

6. Dial .

7. Press .

To check an alarm setting:

1. Press .

2. Press key.

3. Press , dial .

4. Dial to check first alarm or dial to check second alarm.

5. Press .

To stop the alarm tone:

To cancel an alarm:

1. Press .

2. Press key.

3. Press , dial .

4. Dial to cancel first alarm or dial to cancel second alarm.

5. Dial .

6. Press .

Note: This feature can be stored under the One-touch key.

SPK

ICM

OPAC

1 2

∗

SPK

ICM

OPAC

SPK

CLEAR

SPK

ICM

OPAC

∗

SPK

5 0

 Stopwatch

The clock on a Display phone can be used as a Stopwatch to time events. For example, the Stopwatch can be used to time the duration of a phone call.

To activate Stopwatch:

1. Press , dial to start timing.

2. Press , dial again to stop timing.

3. Press to return to the date and time.

OPAC

CLEAR

5 1

Note: This feature can be stored under the One-touch key.

 Busy Lamp Field

The Busy Lamp Field (BLF) feature provides a light (LED) indication under a One-touch key used as Direct Station Selection (DSS) key to indicate the status of the associated extension. Busy Lamp Field (BLF) indication is shown for any One-Touch keys you have programmed. This shows you if your co-worker is on a call, in Do Not Disturb, or idle.

Page 54

Other Features

 Handsfree (Speaker & Microphone)

Speakerphone

Speakerphone, a feature of Display phones, allows a user to place calls and answer ringing calls without lifting the handset - a key is pressed instead. To converse on a Speakerphone call, you just speak toward the phone; the phone's microphone picks up your voice (also see Microphone On/Off). You can also change to the Speakerphone during a handset call.

To place a call using

Speakerphone:

1. Press key. SPK lights. If Single Step Access is programmed, this step can be skipped.

SPK

2. Seize a Trunk line or Intercom in usual way. Dial tone is heard over the speaker.

3. Dial number.

4. Speak toward phone when call is established.

To answer an outside call using

Speakerphone:

1. Press key. SPK lights. If Ringing Trunk Off-Hook Access is programmed, this single step answers the call.

2. Press flashing key.

SPK

LINE

3. Speak toward the phone.

To change to the handset

during a Speakerphone call:

To change to Speakerphone

1. Press key. SPK lights.

2. Replace handset.

1. Press key.

SPK

during a handset call:

To hang up a Speakerphone

1. Lift handset. SPK extinguishes.

call:

Note: For almost all feature instruction that says, "Lift handset," the SPK key can be pressed instead. SPK must be

pressed again to hang up.

Page 55

Other Features

Microphone On/Off

Microphone On/Off lets you turn the phone's microphone on or off. The microphone can be turned on or off while an extension is idle or during a Speakerphone/Handsfree call.

- When the microphone is on, you can conduct a Speakerphone/Handsfree conversation as usual - by just speaking toward the phone - and the microphone picks up your voice.

- When you turn the microphone off during a Speakerphone/Handsfree call, the microphone will not pick up your voice. This prevents the party on the line from hearing you, but does not prevent you from hearing the party on the line.

- When you turn the microphone off while the extension is idle, this prevents an intercom caller, whose voice comes over the speaker, from being able to hear a conversation taking place in the vicinity of the extension at the moment the call comes through.

The Microphone On/Off program determines whether the microphone is "normally on" or "normally off" at all extensions in the system.

 Lamp Shift Mode

With Lamp Shift, an incoming line group can shift appearance so that the lowest numbered line in the group (regardless of the number) appears under Line key No.1, and the rest follow on keys No.2, No.3, No.4, etc. For example, an incoming line group containing lines 4-8 can appear under Line keys 1-4. Lamp Shift Mode shifts exactly one incoming line group at every extension and automatically provides each extension with both incoming and outgoing access to that line group.

 Remind Call on SLT

Remind Call feature lets you set time reminder at your single line telephone.

To set Remind Call on SLT:

To cancel Remind Call on SLT:

1. Lift handset.

2. Dial 054 or 954.

3. Dial time in terms of 24 hour clock. For example, dial 1545 for 3:45 PM.

4. Hang up.

1. Lift handset.

2. Dial 059 or 959.

3. Hang up.

Page 56

Other Features

 Station Message Detail Recording(SMDR)

Station Message Detail Recording (SMDR) provides a printed record of the outside calls placed and answered at each extension in the system. Typically, the record outputs to a customer-provided serial printer or to a personal computer. SMDR allows the system administrator to account for usage at each extension and trunk. The SMDR printout shows data such as class of call, date and time, line number, duration, extension number, number dialed, Account Code, (and Caller-ID). This makes charge-back and traffic management easier. The example of SMDR output is as follows.

1 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80

PAGE 001 @<

CLS DATE TIME LINE DURATION ST# DIALED# RING ACCT NO.@< OTG 27/09/99 17:06:43 01 00:01:23 10 123456789012345678901234 12345678@< INC 27/09/99 17:08:56 05 00:00:45 16 00:07 @< INC 27/09/99 17:09:12 02 01:23 @< OTR 27/09/99 18:40:06 03 00:03:21 18 @< ITR 27/09/99 19:12:35 08 00:10:58 13 @< BRD 27/09/99 20:31:27 04 11 @< ATB 27/09/99 23:00:07 15 00:04:32 @< BFL 27/09/99 23:00:07 15 @<

:Space (ASCII=20H) @; CR (ASCII=0DH) <:LF (ASCII=0AH) One Page: 57 Lines

 DISA with Audio Guidance

The automatic answering machine (customer-provided) can be connected to the system as voice-announce device for DISA line. Also cassette tape deck or CD player, etc. (customer-provided) can be connected to the system as voice announce device for DISA line. This feature allows incoming calls on DISA lines to be automatically answered by a voice- recorded message. Refer to DISA (Extension Access) on page 18 and DISA (Trunk-to-Trunk) on page 27.

Page 57

Other Features

 External Call Forward on DISA

External Call Forward (Trunk to Trunk) allows outside parties calling on the DISA Line to transfer the call to other outside parties automatically when system is set to the External Call Forward Mode. The destination of the telephone number must be set on the abbreviated dial No. 99.

To set External Call Forward

(No.10 extension only)

To cancel External Call Forward

(No.10 extension only)

Mode:

1. Press .

2. Press key.

3. Press , dial .

4. Press .

1. Press .

2. Press key.

3. Press , dial .

4. Press .

SPK

ICM

OPAC

SPK

ICM

OPAC

SPK

7 0

Refer to DISA (Extension Access) on page 18 and DISA (Trunk-to-Trunk) on page 27.

 One-Touch Feature Access

This feature permits to store the features under the One-Touch and Line keys so they can be used to access the following features instead of dialing/pressing function code in [ ]. See descriptions and operations of each features for detailed procedure.

Feature

No.

01 Alarm OPAC-50 02 Timer OPAC-51 03 Day/Night Mode SPK-ICM-TRFR-# 04 Monitor OPAC-FLASH 05 Monitored SPK-ICM-OPAC-FLASH 06 Recall Trunk Display SPK-ICM-OPAC-CHECK 07 Repeat Dial key OPAC-1 08 Repeat Dialing (Hurry up) OPAC-2 09 Directory Dialing (Line) DC-6 10 Directory Dialing (ICM) DC-4 11 I-Hold Release SPK-ICM-OPAC-3 12 Restriction Release OPAC-DC 13 External Call Forward Mode (DISA) OPAC-70 14 Loop Key None 15 STORE I.D. TABLE (Caller-ID) OPAC + 90 16 EDIT I.D. TABLE (Caller-ID) OPAC + 91 17 INPUT I.D. TABLE (Caller-ID) OPAC + 92 18 SEARCH NUMBER (Caller-ID) OPAC + 93 19 SEARCH NAME (Caller-ID) OPAC + 94 20 CHECK TMP. MEMORY (Caller-ID) OPAC + 95 21 CLEAR TMP. MEMORY (Caller-ID) OPAC + 96 22 Conversation Record (Voice Mail) CONF-95

Feature Operation

Page 58

Other Features

To store a feature under a One-

Touch or Line key:

1. Press .

2. Press key.

3. Press , dial .

4. Press a desired or key.

SPK

ICM

OPAC

One-Touch

LINE

5. Dial feature number (01-22).

∗

SPK

ICM

OPAC

One-Touch

0 0

∗

SPK

LINE

To clear a feature stored on a

One-Touch or Line key:

6. Dial .

7. Press .

1. Press .

2. Press key.

3. Press , dial .

4. Press a or key stored feature.

5. Dial to delete a feature stored.

6. Dial .

7. Press .

- Do not press SPK key.

To check a feature stored under

a One-touch or Line key:

1. Press .

2. Press a or key stored feature.

CHECK

One-Touch

LINE

3. The number set feature display.

 Volume Control

The Volume Control, which is provided with all KTSs, allows easy changes to the following: LCD contrast on KTS with LCD, station ringing volume, handset receiver volume, and station speaker volume control.

To adjust LCD contrast:

To adjust Speaker Volume:

To adjust Headset Receiver

Volume:

To adjust Ringing Volume:

- Do not lift handset.

1. Press the (down) or (up) to increase/decrease

VOL

LCD contrast while the phone is idle.

1. Press the (down) or (up) to increase/decrease

VOL

speaker volume while the phone is handsfree mode.

1. Press the (down) or (up) to increase/decrease

VOL

handset receiver volume.

1. Press the (down) or (up) to increase/decrease

VOL

ringing volume while the phone is ringing or in idle mode.

Page 59

Other Features

 DSS Console

If you do a lot of call processing (like an operator or dispatcher), you may have a Direct Station Selection (DSS) Console (use NX7NE-64BD DSS as DSS console) with your display type key telephone. The system can connect a maximum of 2 DSS Consoles. The DSS Console gives you a Busy Lamp Field (BLF) and one-button access to extensions and certain system features. Use the DSS Console to help you:

Call Extensions and Door Boxes

Transfer outside calls

- Make Internal or External Pages Your DSS Console may also have keys stored with Feature Access Key operations. This gives your DSS Console many of the features available on One-Touch and function keys. Check with your supplier to see if your console has these functions.

To call an extension from

your DSS Console:

Automatic Hold of Trunk Line:

Unannounced Transfer:

Announced Transfer:

1. Do not lift handset. or

Lift Handset or Press SPK.

2. Press one of DSS keys.

1. On the Trunk line call.

2. Press one of DSS key.

1. On the Trunk line call.

2. Press one of DSS key.

-Trunk Line is held and the other extension is called.

3. Hang up or press key.

- Called extension is ringing.

1. On the Trunk Line call.

2. Press one of DSS key.

- Trunk Line is held and the other extension is called.

3. Make announcement.

4. Hang up or press key.

- Trunk Line is transferred.

TRFR

Page 60

Other Features

 Headset Operation

To get even more freedom and convenience than with Handsfree, purchase a Headset and connect it to your telephone. in place of the handset. Like using Handsfree, using the handset frees up the user's hands for other work. However, Headset Operation provides privacy not available from Handsfree. While in the headset mode, the hook switch should be On-Hook condition. To use this facility, system requires optional item as follows;

To answer trunk incoming call:

To place trunk line outgoing

call:

To transfer the trunk line:

1. Press .

2. Press an idle key.

3. Dial telephone number.

Refer to "Unannounced Transfer" and "Announced

Transfer" operations. But Headset user substitutes "Press SPK" for "Hang up" in these operations.

SPK

LINE

 Voice Mail Connection

The AK System is compatible with some Voice Mail Systems. This provides telephone users with comprehensive Voice Messaging and Auto Attendant features such as Call Forwarding to Voice Mail, Leaving a Message, Transferring to Voice Mail, and Conversation Record. Voice Mail ends the frustration and cost of missed calls, inaccurate written messages and telephone tag. Voice Mail frees a company’s busy receptionist and secretaries for more productive work. This feature requires optional voice mail interface unit and a voice mail system. Check with your supplier for voice mail compatibility and operations.

 Caller-ID

The Caller-ID feature allows your display key telephone to show an incoming caller’s telephone number and/or name with the time and date on the phone’s display before you answer the call. If the system is installed in your home, you can decide whether to answer the incoming call or not, viewing who is calling. In office environment, you can answer calls from your customers with appropriate greeting. The system can store up to 100 Caller-ID information (name and number) in the systems’ Caller ID Table. Caller-ID Table has 100 bins and a bin can hold a maximum of 10 digits long number and 15 letters long name. Once you store Caller-ID information (number and name) to Caller ID Table, the system allows your phone to display both number and name even when only number (or name) is received from PTT. In addition, you can search the Caller-ID Table and make outgoing calls. Furthermore, when a call is abandoned, the caller’s information is stored in the system’s Temporary Memory (up to 100 calls). You can check if you had any calls while you were away and quickly make return calls.

Caller-ID information is sent by PTT (Telephone Company) which provides Caller-ID Service according to their specifications. The specifications (such as whether Caller-ID information is to be sent, and whether the information sent consists of the number only, name only or both number and name) depends on the PTT in each country. The information received by the system depends upon the capabilities of your local telephone company. This feature requires optional Caller-ID Unit and Caller-ID adaptor(s).

Page 61

Other Features

Viewing Incoming Caller-ID Information

When the system receives an incoming call with Caller-ID information, you can view it on your phone’s display manually or automatically depending on the types of call.

To view Caller ID Information:

Outside call that rings your phone

Caller-ID information of the incoming call is shown on your

8137101 INFRONTIA CORP

(Display Example)

phone display automatically without any operation. If the system disables Automatic Caller-ID Displaying, the operations same as Outside call that just flashes a Line key without ringing are required.

Outside call that just flashes a Line key without ringing

1. Press key.

THU 27 15:20PM

8137101 INFRONTIA CORP

2. Press flashing key.

3. Press key to display further information (if available).

(If number and name are received)

8137101 15 : 20 27/08/98

Caller-ID Information Display

Information Received

Name/Number number

Number number

Name NO NUMBER INFO

No Caller-ID information line number

Caller blocks information line number

Call from Non Caller-ID service area

Display Shows:

name

time/date

name

NO CALLER INFO

UNAVAILABLE INFO line number PRIVATE line number OUT-OF-STATE line number OUT OF AREA

(On-hook condition)

FLASH

- This operation may not be required if your phone is programmed as “non-Single Step Access” extension. Contact your supplier for details.

LINE

CHECK

Display After Pressing

CHECK

number time/date number time/date NO NUMBER INFO time/date line number NO CALLER INFO line number UNAVAILABLE INFO line number PRIVATE line number OUT-OF-STATE line number OUT OF AREA

Note:

Caller-ID information of outside calls on hold can be shown by pressing FLASH key + pressing flashing

•

Line key (or just pressing flashing Line key). Pressing CHECK key during Automatic Caller-ID Displaying does not show further information.

•

Page 62

Other Features

Storing Caller-ID Information to the Caller-ID Table While on a Call

To store the Caller-ID information

shown on your display:

8137101 15 : 20 27/08/98

(If number is received)

-On-hook condition

1. Press key.

2. Dial .

OPAC

9 0

-If you hear a confirmation tone (one short beep), the

information is successful stored in an empty bin in CallerID Table.

-If an error tone (three short beeps) is heard, the Caller-

ID Table may be full. (You will see TABLE IS FULL on the display.)

Changing, Deleting, or Adding New Entries to the Caller-ID Table

To change an entry in Caller-ID Table:

-On-hook condition

OPAC

9 1

(example: 001)

∗

THU 27 15:20PM 10

BIN NO.

BIN NO. 001 8137101

(If number is already stored)

1. Press key.

2. Dial .

3. Dial bin number (001-100).

4. Press .

5. Dial number (if necessary).

6. Press .

BIN NO. 001

BIN NO. 001 INFRONTIA CORP

7. Enter name (if necessary). (example: INFRONTIA CORP)

8. Press .

9. Press key.

∗

HOLD

Repeat from step 3 to edit information in another bin.

10. Press key.

CLEAR

Page 63

To add an entry to the Caller-ID Table:

THU 27 15:20PM 10

BIN NO. 002 INPUT TEL NO.

Other Features

- On-hook condition

1. Press key.

2. Press .

3. Dial number.

OPAC

9 2

- This searches an available bin number.

(example: 8137103)

BIN NO. 002

8137103

BIN NO. 002

BIN NO. 002 INFRONTIA MKTG

To delete an entry from the Caller-ID

Table:

THU 27 15:20PM

BIN NO.

BIN NO. 002

8137103

BIN NO. 002

4. Press .

∗

5. Enter name. (example: INFRONTIA MKTG) .

6. Press .

7. Press key.

∗

HOLD

Repeat from step 3 to store new information in another

bin.

8. Press key.

1. Press key.

2. Press .

CLEAR

- On-hook condition

OPAC

9 1

3. Dial bin number (001-100). (example: 002)

4. Press .

5. Press key.

∗

HOLD

BIN NO.

6. Press .

∗

Repeat from step 3 to delete information in another bin.

7. Press key.

CLEAR

Page 64

Other Features

Making Outgoing Calls Using Caller-ID Table Bin Number

To make an outgoing call by bin

number:

- On-hook condition

BIN NO.

1. Press key.

2. Press .

OPAC

9 1

BIN NO. 001

LINE 01

8137101

THU 27 15:20PM 10

Searching the Caller-ID Table

To search by number:

SEARCH NUMBER

8137101 INFRONTIA CORP

3. Dial bin number (001-100). (example: 001)

4. Press a key.

LINE

(example: Line 1)

- Loop key can be used instead of Line key.

- On-hook condition

1. Press key.

2. Press .

OPAC

9 3

3. Dial the digits of the phone number to be searched (up to 16 digits). (example: 81)

4. Press .

∗

- The first name and number is displayed. If no matching

data was found in the Table, you will see “LIST END” on the display.

5. If needed, scroll by pressing (forward) or

(backward).

∗

To search by name:

THU 27 15:20PM 10

SEARCH NAME

SEARCH NAME I

8137101 INFRONTIA CORP

- On-hook condition

1. Press key.

2. Press .

OPAC

9 4

3. Starting with the last name, enter the letters of the name (up to 15 letters). (example: I)

4. Press key.

HOLD

- The first name and number is displayed. If no matching

data was found in the Table, you will see “LIST END” on the display.

5. If needed, scroll by pressing (forward) or (backwards).

∗

Page 65

Using the Searched Information Shown on the Display

To call the displayed number or name:

8137101 INFRONTIA CORP

LINE 01

8137101

To change the information:

8137101 INFRONTIA CORP

BIN NO. 001

8137101

To delete the information:

8137101 INFRONTIA CORP

1. Press a key.

(example: Line 1)

- Loop key can be used instead of Line key.

1. Press key.

2. Change the information as explained previously.

Go to step 5 of “To change an entry in Caller-ID Table”.

1. Press key.

LINE

HOLD

Other Features

BIN NO. 001

2. Delete the information as explained previously. Go to step 5 of “To delete an entry from Caller-ID Table”.

8137101

Page 66

Other Features

Temporary Memory

When a call is abandoned while you are away, or when you fail to store Caller-ID information to Caller-ID Table because the Table is full, caller’s information will be automatically stored in the Temporary Memory ( up to 100 names and numbers). It can hold a maximum of 10 digits long number and 15 letters long name. When there is information in Temporary Memory, “EXISTING I.D.” is shown on display. If the Temporary Memory is full, the oldest Caller-ID information will be automatically deleted and the new information will be stored in it’s place. Temporary Memory can be used to place outgoing calls or to transfer the information to the Caller-ID Table.

To place an outgoing call from

Temporary Memory:

THU 27 15:20PM EXISTING I.D.

8137124 INFRONTIA S/W

- On-hook condition

OPAC

1. Press key.

2. Press .

9 5

- The first name and number is displayed.

3. If needed, scroll by pressing (forward) or

(backwards) to find desired number.

∗

- When you reach the end of Temporary Memory, you will

see “LIST END” on the display.

4. Press key when the number is displayed.

LINE

- Loop key can be used instead of Line key.

To transfer information from

Temporary Memory to the Caller-

ID Table:

THU 27 15:20PM EXISTING I.D.

8137124 INFRONTIA S/W

- On-hook condition

1. Press key.

2. Press .

OPAC

9 5

- The first name and number is displayed.

3. If needed, scroll by pressing (forward) or

(backwards) to find desired number.

∗

- When you reach the end of Temporary Memory, you will see “LIST END” on the display.

4. Press key when the number is displayed.

HOLD

- The information will be stored in the next available bin.

5. Press key.

CLEAR

To clear all stored information in the

Temporary Memory:

THU 27 15:20PM EXISTING I.D.

- On-hook condition

1. Press key.

2. Press .

OPAC

9 6

CAUTION

All Caller-ID information in Temporary Memory will be erased when the system power is turned off.

•

Page 67

Other Features

 VAU (Voice Announce Unit)

DISA with Automated Attendant

The VAU provides guidance messages for DISA to help callers reach an extension or Hunt Group easily. It can answer up to three incoming calls simultaneously. The VAU allows you to record 25 phrase of VAU messages (1-25) for Automated Attendant. The recording time for VAU messages is 16 seconds per message. Since all of these messages are recorded by the user, incoming calls can be handled in the user's native language. Ask your supplier for more details. Refer to DISA (Extension Access) on page 18 and DISA (Trunk-to-Trunk) on page 27. This feature requires an optional Voice Announce Unit. Check with your supplier for details.

Message

No.

01 External Call Forward

02 Demanding Message for

03 Transfer Message

04 Transfer to Operator

Message Type When

Message

Security Code, Hunt Group Number or Extension Number

Message

When system is set the External Call Forward on DISA line, this message is sent before transferring.

Example Message:

Thank you for calling. Your call will be transferred. Please wait for a moment.

After System answered automatically on DISA line, this message is sent before dialing the Security code, Hunt Group number or Extension number.

Example Message:

Thank you for calling. Please enter the extension number, Hunt Group number or Security code.

This message is sent when Personal Message was not recorded on the Call Forward with Guidance Message or Meet-Me Paging with Guidance Message.

Example Message:

This extension is not available now. The call will be transferred to other extension.

This is sent before incoming call is transferred to operator for reason of unanswered on some of features.

05 Cut-Off Message

06 Demanding Message for

Leave a Message

Example Message:

Your call will be transferred to operator.

This Message is sent before the call is cut off forcibly.

Example Message:

This line will be terminated.

This Message is sent before outside caller dials to leave a message. This message is sent when extension user did not record Personal Message. This message is used by KTS (Key Telephone Set) without Display or SLT (Single Line Telephone).

Example Message:

This extension is not available now. Please dial “1” to leave a message.

Page 68

Other Features

Message

No.

07 Demanding Message for

08 Error Message 1

09 Error Message 2

Message Type When

Leave a Message or Telephone Number

This message is sent before outside caller dials to leave a message or telephone number. This message is sent when extension user did not record Personal Message. This message is used by only KTS with Display.

Example Message:

This extension is not available now. Please dial “1” to leave a message, or dial “2” to leave your telephone number.

This message is sent when outside caller failed to dialing the Security Code, Extension Number or Hunt Group Number.

Example Message:

That is invalid entry. Dial “#” then “*” to return to Previous condition.

This message is sent when outside caller failed to dialing the Leave Message Code or Leave Telephone Number Code.

Example Message:

That is invalid entry. Please try again.

10 Memory Full Message

11 Starting Message for Leave

Message

12 Starting Message for

Telephone Number

13 Ending Message for Leave

Message

This message is sent when memory capacity is full for Leave Message or Telephone Number, or on the Hunt Group Access, all extensions are busy.

Example Message:

The feature is not available at the moment due to no memory capacity. Dial “#” then “*” to return to Previous condition or wait until the operator answers.

This Message is sent before outside caller leaves a message..

Example Message:

Please leave your message after beep tone. Recording time is XX sec.

This Message is sent before outside caller leaves a Telephone number.

Example Message:

Please enter your telephone number then dial “#”.

This message is sent when outside caller finishes for

leaving a message.

Example Message:

Message has been recorded.

Page 69

Other Features

Message

No.

Message Type When

14 Ending Message for Leave

Telephone Number

15 Confirmation Message for

Leave Telephone Number

16 Demanding Message for

seize the 2’nd Line

17 Continue Message

This message is sent when outside caller finishes for

leaving telephone number.

Example Message:

Telephone Number has been recorded.

This message is sent when telephone number is left at each KTS with display..

Example Message:

You have left telephone number. Please confirm..

This message is sent to be seized the 2’nd line by outside caller on the Trunk -to-Trunk .

Example Message:

Dial queuing group number or dial “9” then line number to seize 2

line.

This is operation message to inform outside caller of how to continue or finish the conversation on the Trunk-toTrunk.

Example Message:

For your information, you hear the long beep tone in the conversation. You can continue your conversation by dialing 1 after beep tone. Otherwise, the line will be cut off.

18 Demanding Message for

Telephone Number (DISA)

19 Trunk line busy Condition

Message

Night Message

24 Unattendant Message

On the Trunk-to-Trunk feature, this message is sent for

asking to dial the telephone number after seizing 2

line.

Example Message:

Please dial telephone number and dial “#”.

On the Trunk-to-Trunk, this message is sent when outside caller cannot seize 2

line.

Example Message:

All lines are busy. Dial “#” then “*” to return to previous condition.

When system was set to the Night Mode, these message

are sent for each DISA Line.

Example Message:

Thank you for calling, Our office is already closed today.

This message is sent when nobody answers the call.

Example Message:

Thank you for calling, Our operator are busy now. Please wait for a moment.

Page 70

Other Features

Message

No.

25 Waiting Message

Message Type When

General Message

This message is sent instead of music on hold while

calling the extension.

Example Message:

Please wait for a moment. You will be put through.

These numbers are used for General Message.

Page 71

Other Features

To record a VAU Message:

1. Lift handset or press .

2. Dial .

SPK

- If Busy, voice paths may be occupied, or user operates

(Extension No.10 only)

at extension other than #10.

3. Dial VAU Message No. (01-25) (See Note)

4. Dial . (Recording and timer counting start.)

∗

5. Record a message from handset or microphone.

- If Busy; user dials Message No. other than specific No.

6. Dial . (Recording and timer counting finish.)

∗

Return to Step 3.

", recording contents will

- If user dials “#” instead of "

not be recorded and Dial Tone may be sent.

7. Hang up or press .

SPK

∗

- When user hangs up or presses SPK without dial

the recorded message will be saved.

- When 16 sec. has passed during message recording,

timer counting will automatically be finished and the recorded message will be saved.

Note: Ask your supplier for which types of message you should record in Message No. 01-25.

(Extension No.10 only)

To erase a VAU Message:

1. Lift handset or press .

2. Dial .

9 3 1

- If Busy, VAU unit is not inserted in the system., or

SPK

user operates at extension other than #10.

3. Dial VAU Message No. (01-25).

4. Dial . (VAU Message is erased.)

∗

When erasing finished, Dial Tone may be sent.

- If Busy, user dials Message No. other than specific No.

5. Hang up or press .

SPK

or #,

∗

To confirm a VAU Message:

(Extension No.10 only)

1. Lift handset or press .

2. Dial .

9 3 2

SPK

- If Busy, Voice Paths may be occupied, or user operates

at extension other than #10.

3. Dial VAU Message No. (01-25).

- If user dials VAU Message No. which was not recorded,

Dial Tone may be sent.

4. Dial .

∗

5. Playback the message from handset or built-in speaker.

- If Busy, user dials Message No. other than specific No.

- When recorded contents has been finished, 1-beep tone

will be sent.

After confirmed, return to Step 3.

6. Hang up or press .

SPK

Page 72

Other Features

Simple Voice Mail Feature

The VAU can be used as simple Voice Mail. On the Extension Access feature in DISA, when outside caller calls to extension which is set the Absent mode, outside caller hears Absent Message(Personal Message) that extension user left and outside caller can leave a message. Absent Mode extension user can listen to the recorded messages after come back to the desk. Ask your supplier for more details.

To Set Absent Mode:

To Reset Absent Mode:

1. Lift handset or press .

2. Press .

3. Press .

ICM

TRFR

SPK

4. Dial own extension number. (For example: Extension No.12)

5. Hang up or press .

SPK

1. Lift handset.

2. Dial (or 953).

3. Dial own extension number.

4. Hang up.

1. Lift handset or press .

2. Press .

3. Press .

ICM

TRFR

SPK

4. Dial own extension number. (For example: Extension No.12)

5. Hang up or press .

SPK

1. Lift handset.

2. Dial (or 959).

3. Dial own extension number.

4. Hang up.

To Record an Absent

Message (Personal

Message) :

1. Lift handset or press .

2. Dial .

3. Dial . (recording and timer counting start.)

∗

SPK

4. Record a Message from handset or MIC.

5. Dial . (recording and timer counting finish.)

6. Hang up or press .

∗

SPK

1. Lift handset.

2. Dial (or 9570) .

3. Dial . (Recording start.)

∗

4. Record a Message from handset.

5. Dial . (Recording finish and Dial tone may be sent.)

∗

6. Hang up.

Note) When user hangs up without dial or , the recorded message will be saved. When maximum time of

recording(4/8/12/16 sec.) has passed during record message, timer counting will automatically be finished and the

recorded message will be saved.

∗

Page 73

Other Features

To confirm an Absent

Message (Personal

Message):

1. Lift handset or press .

2. Dial .(Play-back start.)

3. Hear a message from handset or built-in speaker.

4. Hang up or press .

SPK

1. Lift handset.

2. Dial (or 9571).

7 1

3. Hear a message from handset.

4. Hang up.

Note) When recorded contents has been finished, 1-beep tone (400Hz, 0.5sec.) will be sent.

To confirm Left Message(s):

1. Press and . (For example: If total 5 messages

2. Press .

1. Lift handset or press .

2. Press .

CHECK

are left, then first message will be confirmed.)

ICM

∗

SPK

∗

1. Lift handset.

2. Press .

∗

Note) When recorded contents has been finished, 1-beep tone (400Hz, 0.5sec.) will be sent.

To transfer Left

Message(s):

To erase Left Message(s):

1. Listen a left Message.

2. Press and dial desired extension number.

3. Hang up or press .

1. Press and . (For example: If total 5 messages

CHECK

SPK

∗

are left, then first message will be erased.)

2. Press .

HOLD

1. Listen a left message.

2. Press .

3. Hang up or press .

SPK

Page 74

Other Features

To erase all messages:

To go off the MW Lamp:

To leave a Message from outside for

example:

SPK

1. Lift handset or press .

2. Press .

3. Press .

ICM

∗

4. Hang up or Press .

1. Lift handset.

2. Press (or 958).

3. Hang up.

1. On-hook condition.

2. Press and .

OPAC

CHECK

1. Caller calls the DISA line.

2. Hear VAU Message No.02.

- Thank you for calling. Please enter an extension number …….

3. Dial desired extension number.

4. Hear Personal Message.(Absent Message)

- This is Bob, I am out of office, Please leave your message after beep tone. I’ll call you immediately after come back. Thank you.

5. Hear VAU Message No.06 or 07.

- This extension is not available now. Please dial 1 to leave a Message.

6. Press dial .

7. Hear VAU Message No.11.

- Please leave your message after beep tone.

8. Hear 1beep tone.

9. Start recording.

10. Press dial .

(Recording finish and saved)

11. Hear VAU Message No.13.

- Message has been recorded.

12. Hang up.

Page 75

Other Features

 Hotel/Motel Feature

SLT Hold Cancel

The system provides the mode that Single Line Telephone can not use flashing operation. This feature is useful for prohibiting guest phones’ putting call on hold. Check with your supplier for details.

DSS Mode Switching

The Extension paired with a DSS console allows the DSS console to indicate extension status in three modes. Business, Room Status, and Wakeup modes are available.

To switch to Business

mode:

To switch to Room Status

mode:

To switch to Wakeup mode:

1. Lift handset or press .

2. Press key.

3. Press key.

4. Press .

1. Lift handset or press .

2. Press key.

3. Press key.

4. Press .

1. Lift handset or press .

2. Press key.

3. Press key.

4. Press .

ICM

OPAC

7 3

ICM

OPAC

7 4

ICM

OPAC

7 5

SPK

Note) These function can be assigned to Line Key, One-Touch key, or DLS key. (Function No.24:Business,

No.25:Room Status, No.26:Wakeup) When assigned, the corresponding key will light to indicate the mode.

The mode switching operation is effective only in on-hook status. The default mode is Business.

The LED indication and status in each mode are as follows:

LED Business Room Status Wakeup

Light Busy Check In Wakeup call set

Extinguish Idle Check Out -------------------------------

0.1 sec ON/0.1 sec OFF DND set Maid Required No answer to Wakeup call

0.5 sec ON/0.5 sec OFF MW set Maid in room -------------------------------

0.4 sec ON/0.1 sec OFF Ringing Reserved -------------------------------

0.1 sec ON/0.1 sec OFF/0.1 sec ON/0.7 sec OFF -------------- Unavailable -------------------------------

Page 76

Other Features

Room Status

When the DSS Console is in Room Status Mode, Room Status can be Changed at No.10 extension or at all extensions according to your needs.

To Change room status in

Room status mode:

Note 1: Status Numbers are as follows:

No. Indication Meaning

0 Check In Guest is in the room.

1 Maid Required Guest left the room and cleaning is required for Maid.

2 Maid In Room Guest left the room and Maid is cleaning the room.

3 Check Out The room is vacant, and ready for Check In.

4 Reserve The room is reserved.

5 Unavailable The room is out of order.

1. Lift handset or press .

2. Press key.

3. Press .

ICM

∗

SPK

∗

4. Dial the extension No. to change room status. (e.g. 18)

5. Dial status No.(0 - 5).

6. Hang up.

1. Lift handset.

2. Press .

0 6 7

3. Dial the extension No. to change room status.(e.g. 18)

4. Dial status No.(0 - 5).

5. Hang up.

Note 2: “Check In” Operation is invalid if the Room Status is “Unavailable”. Change the status to

“Check Out” before “Check In” operation.

Page 77

Other Features

Dial Block

Dial Block can be set or canceled at Attendant extension (No.10 extension). This feature allows the user to restrict the guests’ outside calls.

- On-hook condition

To set Dial Block at Attendant

extension (No.10 extension):

(Extension No.10 only)

1. Press key.

2. Press .

3. Dial Password.

4. Press .

5. Dial the desired extension No. to set Dial Block (e.g. 12)

6. Press to accept. (1 short beep tone shall be heard.)

7. Press .

8. Repeat step 5-7 to set Dial Block to another extension.

or Press to exit.

To cancel Dial Block at Attendant

extension (No.10 extension):

(Extension No.10 only)

1. Press key.

2. Press .

3. Dial Password.

4. Press .

5. Dial the desired extension No. to set Dial Block (e.g. 12)

6. Press to accept. (1 short beep tone shall be heard.)

7. Press .

8. Repeat step 5-7 to set Dial Block to another extension.

or Press to exit.

OPAC

∗

HOLD

∗

HOLD

- On-hook condition

OPAC

∗

HOLD

∗

HOLD

Wakeup Call

Wakeup call can be set or cancelled from each Single Line Telephone extensions and the Attendant extension (No.10 extension).

To set Wakeup Call:

(Extension No.10 only)

- On-hook Condition

1. Press key.

2. Press .

OPAC

3. Dial extension No. (e.g. 12)

4. Press to accept.

∗

5. Dial Hour and Minute in 24 hours mode.

6. Press to accept. (1 short beep tone shall be heard.)

∗

7. Return to the idle condition automatically.

1. Lift handset.

2. Dial function code.(954 or 054)

3. Dial time in terms of 24 hour clock. For example, dial 1545

for 3:45 PM.

4. Hang up.

Page 78

Other Features

To cancel Wakeup Call:

(Extension No.10 only)

1. Press key.

2. Press .

3. Dial extension No. (e.g. 12)

4. Press to accept.

5. Press to cancel the pre-set time. (1 short beep tone

OPAC

∗

shall be sent.)

6. Return to the idle condition automatically.

1. Lift handset.

2. Dial function code.(e.g. 959 or 059)

3. Hang up.

Dial Block/Wakeup Call Status Confirmation

The setting status of Dial Block and Wakeup Call at each extension can be confirmed at DSS console paired with Attendant extension (No.10).

To check the status of Wakeup

(Extension No.10 with DSS console)

call and Dial Block:

1. Press key.

2. Press DSS key. The display shows the status.

3. Press key to return to the idle condition.

CHECK

CLEAR

Room Monitor

Room Monitor lets one extension monitor (listen to) the sounds in a room containing another extension.

To activate Room Monitor at

1. Off-hook condition. (Busy tone is heard.)

Monitored extension:

Note) KTS can be monitored by only KTS in another method. Refer to “Room Monitor” on Page 39.

To activate Room Monitor at monitoring extension:

To cancel Room Monitor

1. Lift handset.

2. Dial the monitored SLT extension No. (Busy tone is heard).

3. Press .

1. Replace the handset.

at monitored and

monitoring extension:

Attendant Call

Attendant Call allows extension user to call attendant extension by dialing a single digit.

To place an Attendant

Call:

1. Lift handset or press .

2. Press .

SPK

1. Lift handset.(Intercom Dial Tone shall be heard.)

2. Press or .

Note: In case, the SLT user cannot access some features after lifting handset.

Page 79

Other Features

 Call Charge SMDR Output

In Hotel/Motel environment, you can output the total call charge of each guest telephone to SMDR printout. All outside calls, which include the dials stored in Charge Code Table, are charged according to the corresponding charge rate. Optional (charge in one minute increment) or fixed (charge per call) rate is applied on a Trunk line basis by system programming. If the total charge exceeds the programmed maximum call charge, the system sets Dial Block to prohibit outside calls from that extension.

SMDR Output Example

PAGE 001 @<

CLS DATE TIME LINE DURATION ST# DIALED# RING ACCT NO.@< OTG 27/09/99 17:06:43 01 00:01:23 11 12345678901 @< TOTAL CALL CHARGE TEL NO.:011 CALL COUNT:001 TOTAL 0000100 @<

Note1: The total charge is output with or without a decimal point (for auxiliary currency unit, like 00001.00) by

system programming. The possible maximum value of total charge is 9999999. If the total charge exceeds the maximum value, the maximum value is output.

Note2: Output/Clear Call Charge operation is available on No.10 extension or all extensions by system

programming.

To output Total Call Charge o

an extension:

To clear Total Call Charge of an

extension:

1. Lift the handset or press key.

2. Press key.

3. Dial .

ICM

∗

SPK

4. Dial the extension no. to output the call charge. (e.g. 11)

5. Dial .

6. Hang up.

1. Lift the handset or press key.

2. Press key.

3. Dial .

ICM

∗

SPK

4. Dial the extension no. to output the call charge. (e.g. 11)

5. Dial .

6. Hang up.

Page 80

Charts

System Number Plan

Due to the flexibility built into the system, your dialing codes may differ from those in this manual. Check with your supplier and make a note in the Revised Codes column of any differences.

STANDARD CODES REVISED CODES

Extensions Operator Access (KTS) Outside Lines Doorphone Numbers Queuing Groups Hunt Groups Internal Page Zones External Page Zone Abbreviated Dial No.

System Flash Rates for LEDs (KTS)

When LED Status

Your phone is idle (not on a call) All LEDs out (dark)

Outside Calls

An outside line is busy The line key is ON (Red) An outside call is ringing your phone The line key flashes Slowly (Red)

And then you answer it The line key is ON (Green) You place the outside call on Hold The line key flashes Quickly (Green) Or a co-worker places the call on Hold The line key flashes Moderately (Red) You place the outside call on Exclusive Hold The line key flickers Moderately (Green) You place the outside call on Hold The line key flashes Quickly (Green)

Intercom Calls

An Intercom call rings your phone ICM flashes Quickly (Red)

You answer the Intercom call ICM is ON (Red) You place the Intercom call on Hold ICM flickers Slowly (Red) And then it recalls to you ICM flickers Slowly (Red)

Miscellaneous Features

You activate Microphone Mute MIC is ON (Red) You activate Do Not Disturb DND/CONF is ON (Red) or flashes Moderately

You send a Message Waiting Indicator lamp flickers Moderately (Red) You have a Message Waiting Indicator lamp flashes Quickly (Red) You activate Call Forwarding TRFR flashes Slowly (Red) Your phone is Monitored MIC flashes Quickly (Red) You are Monitoring a phone MIC flickers Moderately (Red)

10 – 73

0 01 – 24 88 – 89

1 – 6

0 – 4 80-84 85-87

00 - 99 or 000-199

Indicator lamp flashes Slowly (Red)

Indicator lamp flashes Quickly (Red)

(Red) (depending on programming)

Page 81

Index

A Abbreviated Dialing, 6 Account Code, 13 Add-On Conference, 22 Alarm Clock, 47 Alphanumeric Display TEL Features, 40–47 Announced Transfer, 21 Attendant Reverting, 21 Automatic Hold, 19 Automatic Mode Switching, 15 Automatic Off-Hook Trunk Access, 13 Automatic Repeat Dialing, 12

B BGM, 38 Break-In, 24 Broadcasting the Message at Later Time, 42 Busy Lamp Field, 47

C Call Charge SMDR Output, 73 Call Forward, 16 Call Pickup, 35 Call Timer, 26 Caller-ID, 54 Calling a Co-Worker, 2 Camp-On (Callback), 31 Camp-On (Trunk Queuing), 10 Camp-On Message, 44 Charts, 74 Conference, 22

F Flash, 10 Flexible Station Numbering, 34 Follow Me, 17

G Group Hunt, 30

H Handling and Rerouting Your Calls, 2 Handsfree (Speaker & Microphone), 48 Have a Telephone Meeting, 3 Headset Operation, 54 Hold/Transfer/During Conversation, 19–24 Hotel/Motel Feature, 69

I If You Need Privacy, 3 Incoming Trunk Access, 14 Index, 75–76 Intecom Outgoing Call, 28–34 Intercom Answer, 35 Intercom Call, 28 Intercom Call Transfer, 37 Intercom Hold, 37 Intercom Incoming Call, 35–37 Intercom Off-Hook Signaling, 29 Internal Conference, 24

K Key Touch Tone, 11

D Dial Block, 9 Direct Station Selection, 28 Directory Dialing, 46 DISA (Extension Access), 18 DISA (Trunk-to-Trunk), 27 DISA with Audio Guidance, 50 DISA with Automated Attendant, 61 DND Message, 43 Do Not Disturb (DND), 36 Door Lock Control, 38 Doorphone, 38 DSS Console, 53 Dual Handsfree Hotline, 34

E Easy Trunk Access, 11 Exclusive Hold, 19 Executive DND, 18 External Call Forward on DISA, 51 External Music On Hold, 20

L Lamp Shift Mode, 49 Last Number Dialing (LND), 5 Leave Message with MW, 43 Locations of Controls, 1 Long Conversation Cut-Off, 24 Long Conversation Warning (Three Minutes), 24 Loop Key Trunk Access, 12

Page 82

Index

M Meet-Me Answer, 33

Meet-Me Answer Paging. Meet-Me Conference, 34 Meet-Me Conference Paging.

Conference Memo, 77 Message Edit Mode, 40 Message Waiting, 31 Microphone On/Off, 49 Multi-Line Conference, 23 Music On Hold, 20

N Name Storing (Trunk & Station), 45 Night Service (Manual/Auto), 15

O One-Touch Dialing, 7 One-Touch Feature Access, 51 Other Features, 48–73 Other Intercom Features, 38–39 Other Trunk Features, 25–27 Outside Calls, 2

P Paging, 33 Park Hold, 22 PBX Compatibility, 25 PBX Night Mode, 25 Personalizing Your Telephone, 3 Placing Calls Quickly, 3 Preselection, 4 Private Line, 25 Pulse to Tone Conversion, 10

→

Meet-Me Answer

→

Meet-Me

S Saved Last Number Dialing (SLND), 5 Selectable Display Messaging, 41 Single Step Access, 4 Speakerphone, 48 Specified Trunk Access, 4 Station Message Detail Recording(SMDR), 50 Step Calling, 30 Stopwatch, 47 Streamlining Your Telephone’s Operation, 3 Symbols Used in This Manual, 2 System Flash Rates for LEDs (KTS), 74 System Hold, 19 System Number Plan, 74

T Table of Contents, i–iv Tenant Service, 25 Text Message, 40 Time and Date, 45 Toll Restriction, 8 Transfer, 20 Trunk Incoming Call, 14–18 Trunk Off-Hook Signaling, 14 Trunk Outgoing Call, 4–13

U Unannounced Transfer, 20 Unsupervised Conference, 26 Using Your Telephone, 2–3

V VAU (Voice Announce Unit), 61 Voice Mail Connection, 54 Volume Control, 52

Q Queuing Group Access, 11

R Recall Trunk Display, 21 Remind Call on SLT, 49 Reverse Message, 44 Ringing/Recall Trunk Off-Hook Access, 14 Room Monitor, 39

W Walking Toll Restriction, 8 When You Work In Groups, 3 When Your Call Can’t Go Through, 3

Y Your Key Telephone, 1

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