NEC 2300 DL User Manual

®

magicolor 2300 DL
User’s Guide

1800687-001B

Thank You

Thank you for purchasing a MINOLTA-QMS printer.

Trademarks

The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the
MINOLTA-QMS logo, and magicolor.

Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this
guide may also be trademarks or registered trademarks of their respective owners.

This product uses Software Developer Kit of Peerless Systems Corporation.
Copyright © 2001 Peerless Systems Corporation. All rights reserved.

This product uses NEST Office SDK of Novell, Inc. Copyright © 1999 Novell, Inc.
NEST is a trademark of Novell, Inc. in the United States and other countries.

Proprietary Statement

The digitally encoded software included with your printer is Copyrighted
© 2002 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner
or on any media, in whole or in part, without the express written permission of
MINOLTA-QMS, Inc.

Copyright Notice

This guide is Copyrighted © 2002 by MINOLTA-QMS, Inc., One Magnum Pass,
Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or
part, nor transferred to any other media or language, without written permission of
MINOLTA-QMS, Inc.

Notice

MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the
equipment described herein without notice. Considerable effort has been made to
ensure that this guide is free of inaccuracies and omissions. However,
MINOLTA-QMS, Inc. makes no warranty of any kind including, but not limited to, any
implied warranties of merchantability and fitness for a particular purpose with regard
to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors
contained in this guide or for incidental, special, or consequential damages arising
out of the furnishing of this guide, or the use of this guide in operating the equipment,
or in connection with the performance of the equipment when so operated.

Registering the Printer

Mail

—Fill out and send in the registration card enclosed in your shipment or

downloaded from www.onlineregister.com/minolta-qms/

Internet

or

Software Utilities

—Follow the instructions on www.onlineregister.com/minolta-qms/

CD-ROM

—Follow the instructions on the CD-ROM.

Contents

1 Software Installation ............................................................................ 1

Utilities and Documentation CD-ROM 2

Drivers and Utilities 2

Installing the Printer Drivers and Software 3

System Requirements 3
Windows 4
Selecting Driver Options/Defaults 5
Uninstalling the Printer Driver 7

2 Using Media .......................................................................................... 9

Introduction 10
Media Specifications 11
Media Types 12

Plain Paper 12

Thick Stock 13

Envelopes 14

Labels 15

Letterhead and Memo Media 16

Postcards 16

Transparencies 17

What Is the Guaranteed Imageable (Printable) Area? 18
Page Margins 19

Loading Media 20

Tray 1 (Multipurpose Tray) 20

Tray 2 (Optional Lower Feeder Unit Media Tray) 23
Duplexing 24
Output Tray 26
Media Storage 26
Additional Assistance 27

3 Working with the Printer .................................................................... 29

About the Control Panel 30

Control Panel Indicators and Keys 30
Cancelling Print Jobs 31
Configuration Menu Overview 32

MENU/ENGINE Submenus 33
Selecting a Message Window Language 34

Special Pages Menu 34

Engine Menu 34

Service Menu 35

Network Menu 36

Consumables Menu 36

4 Working with the Printer Driver ......................................................... 37

Displaying Printer Driver Settings 38

Displaying Settings in Windows 2000/XP 38

Displaying Settings in Windows NT 4.0 38

Displaying Settings in Windows Me/98/95 38

Common Settings for All Tabs 39

Common Buttons 40
Setup Tab 41
Paper Tab 42
Quality Tab 43
Device Options Setting Tab 44

5 Working with the Status Display ....................................................... 45

Working with the Status Display 46

Environment 46

Opening the Status Display and Showing Supplies Status 46
Using the Status Display 47
Altering the Size of the Status Display Window 48
Closing the Status Display 48

6 Replacing Consumables .................................................................... 49

Consumable Life Expectancies 50

Contentsii

Plain Paper 50
Special Media 51
Auto-Image Density Control (AIDC) 51
Toner Cartridge Life 52

Replacing Consumables 52

Refilled Toner Cartridges 53
Replacing a Toner Cartridge 53
Replacing the Waste Toner Bottle 58
Replacing the OPC Drum Cartridge 59

Ordering Consumables 62

7 Maintaining the Printer ....................................................................... 63

Maintaining the Printer 64
Cleaning the Printer 66

Exterior 66
Interior 67
Media Rollers 67
Printer Interior and Laser Lens Cover 72

8 Troubleshooting ................................................................................. 75

Introduction 76
Printing a Configuration Page 76
Preventing Media Jams 77
Understanding the Media Path 78

Tray 1 (Multipurpose Tray) 78
Tray 2 (Optional Lower Feeder Unit with 500-sheet Media Tray) 78
Duplex Option 78

Clearing Media Jams 79

Handling Media Jams by Location 79
Tray 1 (Multipurpose Tray) 79
Tray 2 (Optional Lower Feeder Unit Media Tray) 80
Inside the Printer 82
Duplex Option 84

Output Tray 85
Solving Problems with Media Jams 86
Solving Other Problems 89
Solving Problems with Printing Quality 94
Status, Error, and Service Messages 101

Standard Status Messages 101

Error Messages 102

Service Messages 106
Additional Assistance 107

9 Installing Accessories ...................................................................... 109

Introduction 110
Antistatic Protection 111

Contents

iii

Dual In-Line Memory Module (DIMM) 111

Improved Performance or High Coverage 112
Duplex Option 115
Optional Lower Feeder Unit and Tray 2 119

10 Repacking the Printer ....................................................................... 123

Storing the Printer 124
Relocating Your Printer 124
Repacking the Printer 125

A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Ca-

bles 126

B. Remove the Media and the Tray 1 Media Support 127

C. Remove the Options (if Attached) 127

D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It Ac-

cording to Your Local Regulations 130

E. Remove the OPC Drum Cartridge 130

F. Remove the Transfer Belt 132

G. Repack the Printer for Shipment 133

H. Repack the OPC Drum and Transfer Belt Unit for Shipment 134
Reinstalling the Printer 135

Reinstalling a Transfer Belt Unit 136

A Technical Specifications ..............................................................................137

Requirements 138

Space Requirements 138

Location Requirements 140
Interface Panel 141

Power Requirements 142

ENERGY STAR Compliance 143
Engine and Controller Specifications 144

Engine 144

Print Speed—Simplex 144

Print Speed—Autoduplex 144

General 145

Controller 145

Electrical 146

Hazardous Chemical Substance Reporting 148

Physical 148
Consumable Life Expectancies 149

Plain Paper 149

Special Media 149
Regulatory Compliance 151
Safety Information 152

For Norway Users 154

For Finland, Sweden Users 155

Warning and Precaution Symbols 156

Contentsiv

Meaning of Symbols 156

Working Safely with Your Laser Printer 159

Index .................................................................................................................... 161

Contents

v

Contentsvi

Software

Installation

1

Utilities and Documentation CD-ROM

Drivers and Utilities

Drivers

Drivers/Location Use/Benefit

Printer Driver for Windows Me/98/95 These drivers give you access to all of
Printer Driver for Windows XP/2000
Printer Driver for Windows NT 4.0

Utilities

Utilities Use/Benefit

Print Monitor magicolor TCP/IP port in Windows

Status Display See also “Working with the Status

the printer features, including finishing
and advanced layout. See also
“Working with the Printer Driver” on
page 37.

Me/98/95 environments

Microsoft Print Monitor in Windows
XP/2000/NT environments

Display” on page 45.

Utilities and Documentation CD-ROM2

Installing the Printer Drivers and Software

System Requirements

PC with a clock speed of 200 MHz or more (300 MHz recommended) Intel

!

Pentium/Celeron series, AMD K6/Athron/Duron family, or compatible
processor

Microsoft Windows 95, Windows 98/98SE, Windows Me, Windows NT 4.0

!

Workstation, Windows 2000 Professional, Windows XP Home Edition/
Professional

Free hard disk space

!

Approximately 20 MB of free hard disk space for printer driver and

–

status display
Approximately 16 MB of free hard disk space for image processing

–

Memory capacity

!

Windows 95/98/98SE/NT 4.0 Workstation:

–

At least 32 MB of RAM
Windows Me:

–

At least 32 MB of RAM
Windows 2000 Professional:

–

At least 64 MB of RAM
Windows XP Home Edition/Professional:

–

At least 128 MB of RAM

CD-ROM drive

!

10BaseT/100BaseTX Ethernet interface port, IEEE 1284 compliant type B

!

parallel port, or USB Revision 1.1 compliant port

Installing the Printer Drivers and Software

3

Windows

1

Insert the magicolor 2300 DL
your PC’s CD-ROM drive. The CD-ROM installer program starts
automatically (if not, browse with the Windows Explorer to the CD-ROM
location and double-click on setup.exe).

2

Choose Printer Setup.

3

Follow the instructions on the
screen to install printer
drivers, printer manage­ment utilities, and latest
printer system software.

Utilities and Documentation

CD-ROM in

"#

Note

: If your printer’s system software is newer than the version
on the CD-ROM, an error page will print. The installation program
will not install an older version of system software over a newer
version.

4

When you have finished installing drivers and software, choose Main
Menu.

5

If you want to register your printer, review the driver or utility
documentation, or purchase supplies online, do that now.

6

Choose Exit.

7

Remove the
CD-ROM drive and store it in a safe place.

Utilities and Documentation

CD-ROM from your PC’s

Windows4

Selecting Driver Options/Defaults

Before you start working with your printer, you are advised to verify/change
the default driver settings. Also, in case you have options installed, you
should “declare” the options in the driver.

1

Choose the driver’s properties as follows:

(Windows Me/98/95)

–

From the
the
and choose

(Windows 2000/XP)

–

From the
the
and choose

(Windows NT 4.0)

–

From the
the
and choose

2

Choose the
default settings for your printer,
such as the default media format
you use.

3

Click on

4

If you have installed available
options, proceed with the next
step. Otherwise, proceed with
step 8.

Start

Printers

Start

Printers

Start

Printers

Paper

Apply

menu, choose

directory. Right-click the magicolor 2300 DL printer icon

Properties

menu, choose

directory. Right-click the magicolor 2300 DL printer icon

Properties

menu, choose

directory. Right-click the magicolor 2300 DL printer icon

Document Defaults

tab. Select the

.

Settings

. Choose the

Settings

. Choose

Printing Preferences

Settings

.

and then

Printer Properties

and then

and then

Printers

Printers

Printers

to display

.

to display

.

to display

Selecting Driver Options/Defaults

5

5

Select the

Device
Options
Setting

6

Select an
option (one at a
time) and click

Add

option moves
to the

Options

"#

7

Click

tab.

. The

Installed

list.

If you accidentally select an uninstalled option, select the option in the

Installed Options

Apply

.

list and then click

Remove

.

"#

Depending on the version of the operating system,
appear. If this is the case, continue with the next step.

8

Click OK to exit from the properties (preferences) dialog box.

Apply

may not

Selecting Driver Options/Defaults6

Uninstalling the Printer Driver

This section describes how to uninstall the magicolor 2300 DL Printer Driver if
necessary.

1

From the Window’s taskbar, select

Utilities

2

In the
window, select the
magicolor 2300 DL.
Then click on

Uninstall

3

The magicolor 2300 DL driver
will be uninstalled from your
computer.

4

Restart your computer.

.

Uninstall

.

Start/Programs/magicolor 2300DL

Uninstalling the Printer Driver

7

Using Media

2

Introduction

This chapter provides information on handling, selecting, loading, and storing
media.

Getting Started

types

What
What Is the

How do I
How do I
How do I
Where can I

information

All media is fed short edge first, face up.

!

There is a 0.157" (4 mm) non-print border for all edges on all media

!

types. Refer to page 18 for paper longer than 11.7" (297 mm).
See your application documentation for specific information on formatting

!

data and printing.
Try printing your data on a plain sheet of paper first to check placement.

!

Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See

!

“Media Specifications” for supported sizes.

sizes

and

guaranteed

Other Information

load

media? page 20

duplex

store

media? page 26

order

?

of media can I load? page 11

imageable (printable) area? page 18

? page 24

MINOLTA-QMS-approved media or get more

page 27

Attention

Use only MINOLTA-QMS-approved media. Using unsupported media
such as inkjet paper will result in damaging the printer and in voiding
your warranty.

Introduction10

Media Specifications

What types and sizes of media can I load?

Media Media Size Tray* Duplex Mode Weight

Inches Millimeters

A4 8.2 x 11.7 210.0 x 297.0 1 & 2 Yes
A5 5.9 x 8.3 148.0 x 210.0 1 No
B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No
Custom, Minimum 3.6 x 8.3 92.0 x 210.0 1 No
Custom, Maximum 8.5 x 14.0 216.0 x 356.0 1 No
Executive 7.25 x 10.5 184.0 x 267.0 1 No
Folio 8.3 x 13.0 210.0 x 330.0 1 Yes
Foolscap 8.0 x 13.0 203.2 x 330.2 1 Yes
Government Legal 8.5 x 13.0 216.0 x 330.0 1 Yes
Kai 16 7.3 x 10.2 185.0 x 260.0 1 No
Kai 32 5.1 x 7.3 130.0 x 185.0 1 No
Legal 8.5 x 14.0 215.9 x 355.6 1 Yes
Letter 8.5 x 11.0 215.9 x 279.4 1 & 2 Yes
Letter Plus 8.5 x 12.7 215.9 x 322.3 1 Yes
Statement 5.5 x 8.5 140.0 x 216.0 1 No
UK Quarto 8.0 x 10.0 203.2 x 254.0 1 No
A4 Transparency 8.2 x 11.7 210.0 x 297.0 1 No
Letter Transparency 8.5 x 11.0 215.9 x 279.4 1 No

Japanese Postcard 3.9 x 5.8 100.0 x 148.0 1 No
Envelope B5 (ISO) 6.9 x 9.8 176.0 x 250.0 1 No
Envelope C5 6.4 x 9.0 162.0 x 229.0 1 No
Envelope C6 4.5 x 6.4 114.0 x 162.0 1 No
Envelope Commercial

#10
Envelope

International DL
Envelope Monarch 3.9 x 7.5 99.0 x 190.5 1 No
Envelope Chou #3 4.7 x 9.2 120.0 x 235.0 1 No
Envelope Chou #4 3.5 x 8.1 90.0 x 205.0 1 No
Thick Stock—Only supported for letter, A4, or smaller media.
Custom, Minimum 3.6 x 5.8 92.0 x 148.0 1 No
Custom, Maximum 8.5 x 11.7 216.0.0 x

Notes:

*Tray 1 = Multipurpose Tray (MPT),

Tray 2 = Optional Lower Feeder Unit Media Tray (letter or A4 media only)

4.1 x 9.5 104.1 x 241.3 1 No

4.3 x 8.7 110.0 x 220.0 1 No

297.0

Plain
Paper

Trans­parency

Postcard

Envelope

Thick
Stock

16–24 lb
bond
(60–90
g/m²)

Use only
approved
media

Use only
approved
media

25–90 lbs
(91–163
g/m²)

Media Specifications

11

Media Types

Before purchasing a large quantity of special media, do a trial printing
with the same media and check print quality. Check our web site
www.minolta-qms.com for a list of currently approved media.

Keep media on a flat, level surface in its original wrapper until it is time to
load it.

Plain Paper

Capacity Tray 1

Orientation
Type

Driver
Mode

Weight
Duplexing

Use media that is

Suitable for plain-paper laser printers, such as standard or recycled office
paper.

(multipurpose
tray)

Tray 2

(optional lo wer
feeder unit

media tray)
Face up
Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Plain paper

16–24 lb bond (60–90 g/m²)
See page 11 for supported sizes.

200 sheets of 22 lb bond (80 g/m
capacity for other weights varies accordingly.

500 sheets of 22 lb bond (80 g/m2) paper
(letter/A4 only); capacity for other weights
varies accordingly.

2

) paper;

Attention

Do not use the media types listed below. These could cause poor print
quality, media jams, or damage to the printer.

Do not use media that is

Coated with a processed surface (such as carbon paper, digitally gloss-

!

coated media, colored paper that has been treated)
Carbon backed

!

Unapproved iron-on transfer media (heat-sensitive paper, heat-pressure

!

paper, heat-press transfer paper)

Media Types12

Cold-water-transfer paper

!

Pressure sensitive

!

Designed specifically for inkjet printers (superfine paper, glossy paper,

!

glossy film, postcards, etc.)
Already been printed on by another printer, copier, or fax machine

!

Dusty

!

Wet (or damp)

!

"#

Keep media between 35% to 85% relative humidity. Toner does
not adhere well to moist or wet paper .

Layered

!

Adhesive

!

Folded, creased, curled, embossed, warped, or wrinkled

!

Perforated, three-hole punched, or torn

!

Too slick, too coarse, too textured

!

Different in texture (roughness) on the front and back

!

Too thin or too thick

!

Stuck together with static electricity

!

Composed of foil or gilt; too luminous

!

Heat sensitive or cannot withstand the fusing temperature (356° F/180° C)

!

Irregularly shaped (not rectangular or not cut at right angles)

!

Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

!

Acidic

!

Any other media that is not approved

!

Thick Stock

Paper thicker than 24 lb (90 g/m2) bond is referred to as thick stock. Test all
thick stock to ensure acceptable performance and to ensure that the image
does not shift.

Capacity Tray 1

Orientation
Type

Up to 50 thick stock sheets, depending on their

thickness. Thick stock is supported only in letter,
A4, or smaller media sizes.

Tray 2

Not supported
Face up
Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Media Types

13

Driver
Mode

Weight 25–43 lb bond (91–163 g/m²)
Duplexing Not supported
Notes 43 lb (163 g/m²) bond is also referred to as 90 lb index stock.

Do not use thick stock that is

Mixed with any other media in the media trays (as this will cause printer

!

jamming)

Thick stock

Envelopes

Print on the front (address) side only. Some parts of the envelope consist of
three layers of paper—the front, back, and flap. Anything printed in these
layered regions may be lost or faded.

Capacity Tray 1 Up to 50 envelopes, depending on their thickness

Tray 2 Not supported
Orientation Face up
Type Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Driver
Mode

Weight 25–43 lb bond (91–163 g/m²)
Duplexing Not supported

Envelope

Use envelopes that are

Common office envelopes approved for laser printing with diagonal joints,

!

sharp folds and edges, and ordinary gummed flaps

"#

Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.

Approved for laser printing

!

Dry

!

Printed on the front address side only

!

Do not use envelopes that have

Sticky flaps

!

Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for

!

sealing

Media Types14

Transparent windows

!

Too rough of a surface

!

Material that will melt, vaporize, offset discolor, or emit dangerous fumes

!

Been presealed

!

Labels

A sheet of labels consists of a face sheet (the printing surface), adhesive, and
a carrier sheet:

The face sheet must follow the plain paper specification.

!

The face sheet surface must cover the entire carrier sheet, and no

!

adhesive should come through on the surface.

You can print continuously with label paper. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Format label data within your application. Try printing your data on a plain
sheet of paper first to check placement. Check your application
documentation for other information on printing labels.

Capacity Tray 1

Orientation
Type

Driver
Mode

Weight
Duplexing

Use label sheets that are

Recommended for laser printers

!

Letter or A4 size (adhesive label stock)

!

Do not use label sheets that

Have labels that easily peel off

!

Have the backing sheets that have peeled away or have exposed

!

adhesive

Labels may stick to the fuser, causing them to peel off and media jams
to occur.

Up to 50 label sheets, depending on their thickness

Tray 2

Not supported
Face up
Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Labels

16–90 lb (60–163 g/m²)
Not supported

Media Types

15

Are precut or perforated

!

Do not use

Shiny backed paper

OK to use

Full-page labels
(uncut)

Letterhead and Memo Media

Format letterhead or memo data within your application. Try printing your
data on a plain sheet of paper first to check placement.

Capacity Tray 1

Tray 2

Orientation
Type

Driver
Mode

Weight
Duplexing

Face up
Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Plain paper

16–24 lb bond (60–90 g/m²)
See page 11 for supported sizes (face up—top of page first).

Up to 200 sheets, depending on their size and
thickness

Up to 500 sheets of 22 lb bond (80 g/m
(letter/A4 only)

2

) paper

Postcards

Format postcard data within your application. Try printing your data on a plain
sheet of paper first to check placement.

Capacity Tray 1

Orientation
Type

Up to 50 postcards, depending on their thickness

Tray 2

Not supported
Face up
Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Media Types16

Driver
Mode

Weight 16–90 lb (60–163 g/m²)
Duplexing Not supported

Use postcards that are

Recommended for laser printers

!

Do not use postcards that are

Coated

!

Designed for inkjet printers

!

Precut or perforated

!

Warped

!

"#

Postcard

If the postcard is warped, press on the warped
area before putting it in Tray 1.Preprinted or
multicolored (may result in media jams)

Transparencies

Attention

Use only the MINOLTA-QMS-approved media. Using unsupported
transparencies will result in damaging your printer and in voiding your
warranty. Check www.minolta-qms.com for currently approved media.
To order approved media, go to www.q-shop.com.

"#

Do not fan transparencies before loading them. Resulting static
electricity may cause printing errors.

"#

Do not handle transparencies too much. If you touch the face of the
transparencies with your bare hands, print quality may be affected.

"#

Keep the media path clean. Transparencies are especially sensitive to
a dirty media path. If there are shadows on either the top or the bottom
of the sheets, see chapter 7, “Maintaining the Printer.”

"#

Remove transparencies as soon as possible from the output tray to
avoid static buildup.

You can print continuously with transparencies. However, this could affect the
media feed, depending on the media quality, static buildup, and printing
environment.

Format the information to be printed on the transparencies within your

Media Types

17

application. Try printing your data on a plain sheet of paper first to check
placement.

"#

If you have problems feeding 50 sheets, try loading only 1–10 sheets
at a time. Loading a large number of transparencies at a time may
cause static buildup, thus causing feeding problems.

Capacity Tray 1 Up to 50 transparencies, depending on their

thickness

Tray 2 Not supported
Orientation Face up
Type Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to
www.q-shop.com.

Driver
Mode

Duplexing Not supported

Use transparencies that are

Approved by MINOLTA-QMS

!

Do not use transparencies that

Have static electricity that will cause them to stick together

!

Transparency

What Is the Guaranteed Imageable (Printable) Area?

The printable area on all media sizes is
up to 0.157" (4 mm) from the edges of
the media.

Each media size has a specific
imageable area, the maximum area on
which the printer can print clearly and
without distortion.

This area is subject to both hardware
limits (the physical media size and the
margins required by the printer) and
software constraints (the amount of
memory available for the full-page frame buffer). The guaranteed imageable
(printable) area for all media sizes is the page size minus 0.157" (4 mm) from
all edges of the media.

a = 0a = 0.157" (4 mm)

a

a

Printable

a

a = 0.157" (4 mm)

a

Area

Nonguaranteed Area—Media Longer Than 11.7" (297 mm)

Any media longer than 11.7" (297 mm) has an additional nonguaranteed area
of 0.236" (6 mm) on the bottom of each page.

Media Types18

Color printing starts 0.157" (4 mm) from the top of the page and extends as
far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the
top of the page and extends as far as 13.7" (347.6 mm).

a = nonprintable area

(0.157"/4 mm)

b = color guaranteed

printable area =
up to 13.4"/

341.6 mm

c = monochrome

guaranteed
printable area =
up to 13.7"/

347.6 mm

aa

aa

m
m
6

.
1
4
3

/
"

4

.
3
1

=
b

aa

aa

Imageable Area—Envelopes

m
m
6

.
7
4
3

/
"

7

.
3
1

=
c

Envelopes have a nonguaranteed flap area that varies with envelope type.

!"

Envelope print
orientation is
determined
by your
application.

Nonimageable area 0.157" (4 mm)

Nonguaranteed area

Guaranteed

area

Page Margins

Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to imageable area constraints). If you can
custom-size your page in your application, use those sizes given for the
imageable area for optimum results.

Media Types

19

Loading Media

How do I load media?

Take off the top and bottom sheets of a
ream of paper. Holding a stack of
approximately 200 sheets at a time, fan
the stack to prevent static buildup for the
paper before inserting it in a tray.

"#

Do not fan transparencies.

Attention

Although this printer was designed for printing on a wide range of
media types, it is not intended to print exclusively on a single media
type except plain paper. Continuous printing on media other than plain
paper (such as envelopes, labels, thick stock, or transparencies) may
adversely affect print quality or reduce engine life.

When refilling media, first remove any media remaining in the tray. Stack it
with the new media, even the edges, then reload it.

Tray 1 (Multipurpose Tray)

All supported media sizes and types can be printed from Tray 1. Letter and
A4 plain paper can be printed from Tray 1 or Tray 2.

See “Media Specifications” on page 11 for more information about media.

Plain Paper

1

If you already have media in Tray 1 and wish to change it, remove the
media from Tray 1.

Loading Media20

2

Adjust the media guides to fit the appropriate
media sizes.

Squeeze the front media guide to open the
media guides.

3

Load the media face up, short edge (or
letterhead) first.

Often, an arrow on the paper package
label indicates the face-up (printing) side
of the paper.

"#

A fill limit mark is provided on the
inside of the media guides on Tray
1 (the multipurpose tray). Tray 1
holds 200 sheets of 22 lb bond (80
g/m²) paper.

4

Slide the media guides up against the
edge of the media.

Attention

Always adjust the media guides after inserting the media. A guide
that is not properly adjusted can cause poor print quality, media
jams, or printer damage.

Loading Media

21

5

In the printer driver, select the appropriate media mode. Then print
the job.

Other Media

When loading media other than plain paper, set the media mode (for
example, Envelope, Label, Thick Stock, or Transparency) in the driver.

"#

For optimum printing results it’s important to specify the type of media
loaded into Tray 1.

Envelopes

1

Flex the envelope stack (including the edges) to remove any stiffness.

2

Place the envelopes on a flat surface, and flatten them by pressing down
the corners.

3

Correct any bent corners, and then tap the envelopes on a flat surface to
align them.

4

Place the envelope stack into Tray 1 with the flap-side underneath. If the
flap is on the short end of the envelope, insert it into the printer first.

Print a single envelope to check the orientation before printing
multiple copies.

5

Adjust the media guides to the width of the envelopes.

Make sure the guides are snug enough to keep the envelopes straight,
but not so tight that they buckle the envelopes.

6

In the printer driver, select Envelope mode. Then print the job.

7

Open the flap of each envelope immediately (before it cools) after the
envelope is delivered to the output tray.

Loading Media22

Tray 2 (Optional Lower Feeder Unit Media Tray)

Depending on which tray you have purchased, letter or A4 plain paper can be
printed from Tray 2.

1

Slide the media tray open.

2

Push the media pressure plate down to
lock it in position.

3

Load the paper face-up, short edge (or
letterhead) toward the right of the tray.

Often, an arrow on the media package label
indicates the printing-side of the media.

Do not overfill the tray.

"#

A fill limit mark is provided on the
inside of the tray. Tray 2 holds 500
sheets of 22 lb bond (80 g/m²)
paper.

Loading Media

23

Make sure that the paper fits easily
between the guides and the paper corners
are under the left and right media­separating tabs and are not bent.

4

Slide the tray back into the printer.

"#

If you have removed the tray from the
printer, slightly tilt up the tray to insert
it into the rails to slide it back in.

5

In the printer driver, select the appropriate
media mode. Then print the job.

Duplexing

How do I print back-to-back (duplex)?

Select paper with high opacity for duplex (2-sided) printing. Opacity refers to
how effectively paper blocks out what is written on the opposite side of the
page. If the paper has low opacity (high translucency), then the printed data
from one side of the page will show through to the other side. Check your
application for margin information. For best results, print a small quantity to
make sure the opacity is acceptable.

Duplex (2-sided) printing can be done manually or can be done automatically
with the duplex option installed and selected.

Attention

Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See
“Media Specifications” for supported sizes.

Duplexing custom-sized media, envelopes, labels, postcards, thick
stock, or transparencies is not supported.

How do I manually duplex?

"#

Media jams may occur if the printed sheet(s) are not reinserted
entirely flat.

Duplexing24

1

In the printer driver (Setup tab), select Duplex/Booklet/Off, then
double-click OK.

"#

If you do not have a duplex option installed, the Booklet setting
should always be turned off.

2

In the Print Document screen, select All.

3

Select and print the Odd-Numbered Pages.

4

Remove the media, flip it over blank face-side up, and select and print the
Even-Numbered Pages.

"#

If you are manually duplexing letterhead, in Tray 1, load the media
face-up with the letterhead first in. In Tray 2, load the media
face-up with the top toward the right.

How do I autoduplex?

You should verify that the duplex option is physically installed on the printer to
have the job duplex successfully. Otherwise, the print job will print as simplex
even if you selected duplex.

Your printer is configured with 32 MB of RAM. Duplex (2-sided) printing can
be done automatically with a duplex option and enough memory installed,
and with a duplex option selected in the printer. For example, a 1200 x 600
dpi duplex legal-size monochrome page can be duplexed with 32 MB RAM
for a standard business document, or it could require 64 MB of SDRAM or
more for very high coverage (for example high content and graphics) pages.
Additional memory can be added up to 288 MB. Very high coverage pages
may revert to 600 dpi when duplex printing if enough memory is not installed.

The standard 32 MB RAM will allow printing of most standard color business
documents at 2400 x 600 dpi. The chart below shows the minimum RAM
required to print full-page coverage such as a full-page-size photograph.

Print Type

Media Size

Monochrome

Letter/A4
Legal

Color

Letter/A4
Legal

Notes

Simplex Duplex

600 x

1200 x

1200 x

2400 x

2400 x

600 x

1200 x

1200 x

600

600

600

600

600

600

dpi

dpi

line art

dpi

dpi

32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB
32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB

32 MB 64 MB 64 MB 64 MB 64 MB
32 MB 64 MB 64 MB 64 MB 64 MB

line art
dpi

600

dpi

dpi

128 MB 128 MB 128 MB 256 MB 256 MB
128 MB 128 MB 128 MB 256 MB 256 MB

600
line art
dpi

2400 x
600
dpi*

*You can duplex 2400 x 600 with 32 MB based on standard business
documents (for example, without graphics).

2400 x
600
line art
dpi

Duplexing

25

Check your application to determine how to set your margins for duplex
printing.

1

To print duplex (both sides of the sheet), load the media printing-side up.

For Tray 1, load the media with the top of the media toward the back of

a

the tray.
For Tray 2, load the media with the top of the media toward the right

b

side of the tray.

"#

In autoduplexing, the back side is printed first and the front side is
printed last.

2

Set the driver for the duplex layout you prefer.

Long Edge creates a document that flips horizontally as in a loose-leaf
notebook; Short Edge creates a document that flips vertically, as on a
clipboard.

3

Click OK.

Output Tray

All media is output to the output tray on top of the printer. The face-down
output tray has a capacity of 200 sheets of 22 lb (80 g/m

"#

If the media is stacked too high, your printer may experience media
jams, excessive media curl, or static buildup.

"#

Remove transparencies as soon as possible from the output tray to
avoid static buildup.

2

Media Storage

How do I store media?

Keep media on a flat, level surface in its original wrapper until it is time to

!

load it.

Media that has been stored for a long time without staying in its packaging
may dry up too much and cause jamming.

If media has been removed from its wrapper, place it in its original

!

packaging and store in a cool, dark place on a level surface.
Avoid moisture, excess humidity, direct sunlight, excess heat (above

!

95° F/35° C), and dust
Avoid leaning against other objects or placed in an upright position

!

Before using stored media, do a trial printing and check print quality.

) bond paper.

Output Tray26

Additional Assistance

Where can I order MINOLTA-QMS-approved media or get
more information?

Check www.minolta-qms.com/support (click on Answer Base) for currently
approved media. To order approved media, go to www.q-shop.com.

See the
in the Americas. The most up-to-date worldwide information can be found at
www.minolta-qms.com.

Service & Support Guide

for a list of sources of service and support

Additional Assistance

27

Working with the

Printer

3

About the Control Panel

The control panel, located on the top of the printer, allows you to direct the
printer’s operation. In addition, it displays the current status of the printer,
including any condition that needs your attention.

Two indicators (LEDs) to provide printer status information.

!

A message window displays status and configuration information.

!

Six keys allow you to control the printer configuration through access to

!

frequently used printer functions.

5

4

1

6

2

MESSAGE
WINDOW

3

8

Control Panel Indicators and Keys

No. Indicator Off On

1 The printer is not ready

to accept data.

2 No problem. The printer requires

No. Key Function

3

!

Allows you to cancel the current, or all print jobs

!

Cancels the menu choice or selection if the user
is in the menu structure at the time

The printer is ready to
accept data.

operator attention
(usually accompanied by
a status message in the
message window.)

7

About the Control Panel30

No. Key Function

4 ! Initially enters the menu system

! If within the menu system and on a menu level,

moves down in in the menu structure

! If within the menu system and on a selectable

item, selects the displayed choice (no matter
what position the cursor is in)

5 ! Moves up in the menu structure

! If within a selectable menu choice that is

changeable character by character, scrolls
upward through the available characters

6 ! Moves right in the menu structure

! Moves right through the scrollable menu

selections when selections are whole words,
not characters

7 ! Moves down in the menu structure.

! If within a selectable menu choice that is

changeable character by character, scrolls
downward through the available characters

8 ! Moves left in the menu structure

! Moves left through the scrollable menu

selections when selections are whole words,
not characters

Cancelling Print Jobs

You can cancel one or all print jobs that are currently being processed.

1

While data is being processed or printed, press the

2

By pressing the
JOB or JOB CANCEL/ALL JOBS.

3

Press the

The print job(s) have now been cancelled.

Right

Select

Cancelling Print Jobs

key.

Left

or

keys, select either JOB CANCEL/CURRENT

Cancel

key.

31

Configuration Menu Overview

IDLE/MAGICOLOR 2300DL

MENU/
LANGUAGE

MENU/

SPECIAL
PAGES

LANGUAGE
SET
ENGLISH

PRINT CONFIG PAGE PRINT DEMO PAGE

ENGINE/CHANGE
TONER SZ

IP ADDRESS
Default:

192.168.1.2

IP ADDRESS, SUBNET MASK, and GATEWAY are
displayed only when DHCP and BOO TP are set to OFF.

LANGUAGE
SET
FRENCH

SUBNET MASK
Default:

0.0.0.0

LANGUAGE
SET
GERMAN

MENU/SPECIAL PAGES

ENGINE/REPLACE
TONER

MENU/

CONSUMABLE

USAGE

LANGUAGE
SET
ITALIAN

MENU/ENGINE

ENGINE/ENERGY
SAVER

GATEWAY
Default:

192.168.1.1

MENU/

ENGINE

MENU/LANGUAGE

PRINT MENU MAP

MENU/NETWORK

LANGUAGE
SET
PORTUGUESE

ENGINE/AUTO
CONTINUE

HW
ADDRESS
Default:

00206Bxxxxxx

MENU/
NETWORK

LANGUAGE
SET
SPANISH

*

DHCP
BOOTP

DHCP SET: ON
BOOTP SET: OFF

DHCP SET: OFF
BOOTP SET: ON

DHCP SET: OFF
BOOTP SET: OFF

Legend

MENU/
CONSUMABLE
USAGE

LANGUAGE
SET
CZECH

ENGINE/CHAINING
TRAY

**

XXX

HTTP SNMP

HTTP SET: ON

HTTP SET: OFF

LANGUAGE
SET
JAPANESE

ENGINE/SERVICE

SNMP SET: ON

SNMP SET: OFF

BLACK
TONER

YELLOW

TONER

MAGENTA
TONER

CYAN
TONER

DRUM
UNIT

Defaults are
*English language only.

**Displays only when optional lower feeder unit is attached.

bolded

.

Configuration Menu Overview32

MENU/ENGINE Submenus

ENGINE/CHANGE TONER SZ

REPLACE
TONER
BLACK

BLACK
TONER
SIZE:HIGH

ENERGY
SAVER SET
15 MINUTES

ENGINE/AUTO
CONTINUE

CHANGE TONER SZ

CYAN

CYAN
HIGH
CAPACITY

REPLACE TONER

YELLOW

YELLOW
TONER
SIZE:HIGH

ENGINE/ENERGY SAVER*

ENERGY

SAVER SET
30 MINUTES

CYAN
STANDARD

YELLOW
TONER SIZE:
STANDARD

ENERGY
SAVER SET
1 HOUR

CHANGE TONER SZ
MAGENTA

MAGENTA
HIGH
CAPACITY

ENGINE/REPLACE TONER

REPLACE TONER
MAGENTA

MAGENTA
TONER
SIZE:HIGH

ENERGY
SAVER SET
2 HOURS

Products for North America only.

MAGENTA
STANDARD

MAGENTA
TONER SIZE:
STANDARD

ENERGY
SAVER SET
OFF

CHANGE TONER SZ
YELLOW

YELLOW
HIGH
CAPACITY

REPLACE TONER
CYAN

CYAN TONER
SIZE:HIGH

ENGINE/
CHAINING TRAY
XXX

YELLOW
STANDARD

CYAN
TONER SIZE:
STANDARD

AUTO
CONTINUE
SET ON

FACE COUNT
XXXXXX

AUTO
CONTINUE
SET OFF

CONTROLLER
VER. XX.XXX

ENGINE VER.
XXXX.XXXX.
XXXX

SERVICE

DIMM TEST

ENGINE/SERVICE

SERVICE
SDRAM
TEST

CHAIN TRAY
SET ON

SERVICE
POWER ON
TEST

CHAIN TRAY
SET OFF

RESET
COUNTER
TRANSFER
UNIT

RESTORE
USER
DEFAULT

Defaults are bolded.
* To disable Energy Saver from the ENGINE/ENERGY SAVER menu, press and hold the Menu/Select key

and down arrow at the same time for approximately three seconds. Once the display reads
the two keys and press the Menu/Select key to select the Off option. In order to turn the Energy Saver
back on, go to the Energy Saver menu and make another selection or select ENGINE/SERVICE/

OFF

, release

RESTORE USER DEFAULT.

Configuration Menu Overview

33

Selecting a Message Window Language

When you receive your printer, the message window language is set to
English. However, status messages and configuration menus can be
displayed in the message window in English, French, German, Italian,
Portuguese, Spanish, Czech, and Japanese.

If you want to change the message window language, use the following
control panel sequence.

Press Key (Until) Display Reads

IDLE/MAGICOLOR 2300DL

MENU/
LANGUAGE

LANGUAGE SET

ENGLISH

Press the Right or Left key until the appropriate

language is displayed.

<LANGUAGE> is selected.

Special Pages Menu

Config Page

Demo Page

Menu Map
Page

Engine Menu

Energy Saver

Print a configuration page.
Print a demonstration page.
Print a menu map (English language only).

Set the length of time until the printer enters Energy Saver
mode after it no longer receives print jobs or is not
operated.

If a printjob is received while the printer is in Energy Saver
mode, the printer warms up, then returns to normal print
mode before starting to print.

Selecting a Message Window Language34

Auto Continue

Chaining
Tray (only
available if
optional Tray
2 [lower
feeder unit
media tray] is
present)

Change Toner
Sz (Size)

Replace Toner

Service Menu

When set to On, the printer continues printing if the
specified tray is not loaded with paper of the correct size.

The Auto Continue setting can also be changed while
printing. If this is done, the setting will remain valid for
future print jobs.

When set to On, the printer automatically switches to a
different media tray containing paper of the same size and
type and continues printing if the specified tray runs out of
paper.

When set to Off, the printer stops and displays a message
indicating that paper should be loaded into the specified
tray if the specified tray runs out of paper.

Use this submenu to change the toner cartridge capacity.

Yellow, magenta, and cyan toner cartridge sizes available
are standard capacity (1,500 pages) and high capacity
(4,500 pages). Black cartridges available are high capacity
(4,500 pages).

By selecting the color of the toner cartridge that you want to
replace, the carousel is automatically repositioned so that
the selected toner cartridge can be removed. Refer to
“Replacing a Toner Cartridge” on page 53.

Page Count

Controller Ver.

Engine Ver.

DIMM Test

SDRAM Test

Power On Test

User Default

The number of pages that have been printed to date.
The current controller firmware version
The printer engine firmware version
Allows you to verify the DIMM by performing a DIMM test.
Allows you to check that there are no errors in the SDRAM
Performs an AIDC (Auto-Image Density Control) calibration

cycle. Wait until the test is finished and IDLE/MAGICOLOR
2300DL is displayed (less than 150 seconds).

Resets the settings for Energy Saver, Auto Continue, and
Chaining Tray (if lower feeder unit is attached) to their
defaults:
Energy Saver: 30 minutes
Auto Continue: On
Chaining Tray: On

Selecting a Message Window Language

35

Network Menu

If the printer is connected to a network, the following settings should be
specified. For details about each setting, contact your network administrator.

IP Address

Subnet Mask

Gateway

HW Address

DHCP*

BOOTP*

HTTP*

SNMP*

Notes

Set the IP address of this printer on the network. Use the
Up, Down, Left, and Right keys to enter the value.

When manually setting the IP address, turn off DHCP and
BOOTP first.

Set the subnet mask value of the network. Use the Up,
Down, Left, and Right keys to enter the value.

If a router is used on the network, enter the IP address of
the router. Use the Up, Down, Left, and Right keys to enter
the value.

The Ethernet hardware address for this printer can be
displayed. (It cannot be changed.)

If there is a DHCP server on the network, specify whether
the IP address is automatically assigned by the DHCP
server and other network information is loaded (can be set
to On or Off).

Specify whether the IP address is automatically assigned
by BOOTP and other network information is loaded (can be
set to On or Off).

HTTP can be set to On or Off. On enables the Internal Web
Page inside the printer, Off disables it.

SNMP is a scalable, distributed management suite for
managing small to large size networks. SNMP can be set to
On or Off.

*You must turn the printer off and then on again before
these settings take effect.

Consumables Menu

Black Toner

Yellow Toner

Magenta
Ton er

Cyan Toner

Drum Unit

The amount of toner remaining in the black toner cartridge.
The amount of toner remaining in the yellow toner

cartridge.
The amount of toner remaining in the magenta toner

cartridge.
The amount of toner remaining in the cyan toner cartridge.
The remaining service life for the OPC drum cartridge.

Selecting a Message Window Language36

Working with the

Printer Driver

4

Displaying Printer Driver Settings

!"

The Windows operating system also uses tabs. The General and
Details tabs are automatically determined by the operating system
and are therefore not described in this manual.

Refer to the printer driver’s online help for information about all of these
functions.

Displaying Settings in Windows 2000/XP

1

From the

Printers

2

Right-click the magicolor 2300 DL printer icon and choose

3

Choose

Start

menu, choose

directory.

Printing Preferences

Settings

.

and then

Printers

Displaying Settings in Windows NT 4.0

1

From the

Printers

2

Right-click the magicolor 2300 DL printer icon and choose

Defaults

Start

menu, choose

directory.

.

Settings

and then

Printers

Displaying Settings in Windows Me/98/95

1

From the

Printers

2

Right-click the magicolor 2300 DL printer icon and choose

3

Choose the

Start

menu, choose

directory.

Printer Properties

Settings

.

and then

Printers

to display the

Properties

to display the

Document

to display the

Properties

.

.

Displaying Printer Driver Settings38

Common Settings for All Tabs

Save [Easy Set]

1

To save the current settings, click Save....

"#

Multiple settings can be saved. Select your preferred settings, and
type a title in the dropdown list box.

Afterward, the saved settings can be selected from the dropdown list.

2

Select Default from the dropdown list to reset the functions of the tab to
their original values.

Page Layout

Click this radio button to display a sample of the page layout in the figure
area.

Settings available are:

Imaging area

!

Paper size

!

Orientation

!

N-up

!

Watermark

!

Duplex/booklet

!

Displaying Printer Driver Settings

39

Refer to the printer driver’s online help for information on all of these
functions.

Printer Figure

Click this radio button to display an image of the printer in the figure area.

Common Buttons

OK

Click to OK the properties dialog box, saving any changes made.

Cancel

Click to Cancel the properties dialog box without saving any changes made.

Apply

Click to Apply all changes without exiting the properties dialog box.

"#

Depending on the version of the operating system, Apply may
not appear.

Help

Click to Help online help.

Help on a Specific Item(?)

Click to show a description of the item clicked in the title bar.

Close

Click to Close the Properties Sheet without saving any changes made.

Displaying Printer Driver Settings40

Setup Tab

This tab allows you to:

Print several pages of a document on the same print page (N-up)

!

Provide printouts with a watermark

!

Design custom watermarks

!

Specify duplex and booklet printing

!

Specify paper source

!

Define the type of media

!

Refer to the printer driver’s online help for information on all of these
functions.

Setup Tab

41

Paper Tab

This tab allows you to:

Select an original document size

!

Set up custom paper sizes

!

Select the output paper size

!

Scale (enlarge/reduce) documents upon printout

!

Specify the orientation of the paper

!

Specify the number of copies

!

Select/deselect collatation

!

Print using a form overlay

!

Edit/create a form overlay

!

Refer to the printer driver’s online help for information on all of these
functions.

Paper Tab42

Quality Tab

This tab allows you to:

Switch between color and monochrome printing

!

Specify color matching (Images, Graphics and Text)

!

Specify the resolution for the printout

!

Control the tones of an image (Contrast)

!

Control the darkness of an image (Brightness)

!

Control the color purity of an image (Saturation)

!

Control the clarity of an image (Sharpness)

!

Refer to the printer driver’s online help for information on all of these
functions.

Quality Tab

43

Device Options Setting Tab

This tab allows you to:

Activate the optional Tray 2 (lower feeder unit) and/or the duplex option

!

Enter the user name that is sent with the print job(s)

!

View information about the printer driver

!

Refer to the printer driver’s online help for information on all of these
functions.

Device Options Setting Tab44

Working with the

Status Display

5

Working with the Status Display

The Status Display displays information about the current status of the
computer’s local printer. If you used the CD-ROM Installer to install the printer
driver, the Status Display was also installed. If you use Add Printer to
manually install the printer driver, Status Display is not installed.

Environment

The Status Display functions only for the system default printer on the
following Parallel and USB operating systems and interfaces.

IEEE 1284 Parallel USB

Windows XP

Windows Me

Windows 2000

Windows 98 SE

Windows 98

Windows 95

Windows NT 4.0

Opening the Status Display and Showing Supplies Status

Available Available

Available Available

Available Available

Available Available

Available

Available

Available

Not available

Not available

Not available

1

From the Start menu, choose Programs, then magicolor 2300 DL Utilities,
and then magicolor 2300 DL Status.

2

From the Display menu, choose Supplies Status to view remaining
consumables life.

Working with the Status Display46

Using the Status Display

When the background of the right-hand printer graphic is green, the

!

printer is in standby mode or a job is printing normally.
When the background of the right-hand printer graphic is red, there is an

!

error and the job has been interrupted. The status of the printer and the
error message are shown in the dialog boxes on the left.

The function areas include:

Printer status

!

operational status of the printer.

How to recover

!

in order to correct problems and recover from error conditions.

Warni ng statu s

!

conditions as low toner.

Printer status figure

!

indicates where there is a problem.

Printing status

!

Select popup message

!

want brought to the foreground when that particular condition occurs on
the printer.

Supplies status

!

remaining) for toner cartridges and the OPC.

Refer to the Status Display’s online help for information on all of its functions.

—Displays text messages that describe the current

—Provides you with explanations of what you need to do

—Displays text messages that warn you of such

—Shows a graphic representation of the printer and

—Displays the status of the current print job.

—Allows you to choose which message(s) you

—Displays consumables usage statuses (percentage

Using the Status Display

47

Altering the Size of the Status Display Window

From the Display menu, choose Status (Reduce) to decrease the size of

!

the window, or
From the Display menu, choose Status

!

(Expand) to increase the size of the
window.

Closing the Status Display

To close the Status Display from the File menu, choose Exit.

"#

If you click the X button in the upper-right corner of the Status Display
window to close the window, the Status Display remains available at
the right end of the taskbar. Double-click the icon to open it again.

Altering the Size of the Status Display Window48

Replacing

Consumables

6

Consumable Life Expectancies

Plain Paper

The stated life expectancy of each consumable is based on printing under
specific operating conditions such as media type, number of color planes,
page size, and page coverage (at normal 5% coverage of letter-/A4-size
media). The actual life expectancy will vary depending on these and other
printing variables, including continuous or intermittent printing, ambient
temperature, and humidity. For current information about consumable life
expectancies, refer to www.minolta-qms.com/support, then click on the
Answer Base.

The following messages on the control panel’s message window indicate that
a consumable needs to be replaced.

Message This item needs replacing by

user after...

DRUM
CART­RIDGE
END OF
LIFE

TONER
EMPTY

<COLOR>

WASTE
TONER
BOX
FULL

If multiple toner cartridges or consumables are empty at the same time, each
message will flash for 3 seconds. Handle each message displayed on the
message window.

Up to 45,000 continuous
monochrome or 11,250 continuous
four-color pages, or 10,000
intermittent (one-page jobs)
monochrome or 7,500 intermittent
color pages.

Standard capacity:

1,500 single-sided pages per
cartridge—yellow, magenta, cyan
at 5% coverage of each color.

High capacity:

4,500 single-sided pages per
cartridge—black, yellow, magenta,
cyan at 5% coverage of each color.

Approximately 25,000 continuous
monochrome or 21,600 intermittent
(one-page jobs) monochrome, or
6,250 continuous or intermittent
color pages (based on the
standard mode with 5% toner
coverage of letter/A4 media).

Approximately

Approximately

Comment

See “Replacing the OPC
Drum Cartridge” on page

59.

See “Replacing a Toner
Cartridge” on page 53.

See “Replacing the Waste
Toner Bottle” on page 58.

Consumable Life Expectancies50

Special Media

The stated life expectancy of each consumable on page 50 is based on
letter-/A4-size plain paper. If you are using special media such thick stock or
transparencies, the life expectancy will vary depending on those printing
variables and the print speed automatically determined by the thick stock or
transparency selection on the driver’s Paper Tab. The life expectancies for
letter-/A4-size special media are:

Consumables
(Special Media)

OPC Drum
Cartridge

Toner Cartridge
(pages per
cartridge at 5%
coverage of
each color)

Waste Toner
Box

For current information about consumable life expectancies, refer to
www.minolta-qms.com/support, then click on the Answer Base.

This item needs replacing by user after...

Up to 15,000 continuous monochrome or 7,500
continuous four-color pages, or 5,000 intermittent
(one-page jobs) monochrome or 4,100 intermittent color
pages.

Standard capacity (black):

continuous single-sided pages or 1,000 intermittent
single-sided pages (if monochrome black printing only).

Standard capacity (yellow, magenta, cyan):

Approximately 1,500 continuous or intermittent
single-sided pages.

High capacity (black):

single-sided pages or 3,200 intermittent single-sided
pages (if monochrome black printing only).

High capacity (yellow, magenta, cyan):

4,500 continuous or intermittent single-sided pages.
Approximately 25,000 continuous or 14,400 intermittent

(one-page jobs) monochrome pages or 6,250 continuous
or intermittent color pages.

Approximately 1,500

Approximately 4,500 continuous

Auto-Image Density Control (AIDC)

Approximately

The printer periodically pauses for the color calibration procedure (also
known as the Auto-Image Density Control [AIDC] cycle). This process is
provided to make sure reliable printer operation with optimum output quality.

This 150-second calibration cycle automatically occurs after the installation of
a new toner cartridge or OPC drum.

"#

If you open the door before the message window reads

MAGICOLOR 2300DL

cycle.

, the printer stops and repeats the calibration

Consumable Life Expectancies

IDLE/

51

"#

The printer also pauses to do a 90-second AIDC cycle after 200
1-sided pages of a continuous print run, and a 150-second AIDC cycle
when waking up from ENERGY SAVER with more than 1,000 pages
since the last AIDC cycle or when there has been an environmental
change such as in temperature or humidity.

Toner Cartridge Life

A high-capacity toner cartridge contains enough toner (yellow, magenta,
cyan, or black) to print a maximum of 4,500 (at normal 5% page coverage)
simplex letter/A4-size pages of continuous print. The standard-capacity toner
cartridge contains enough toner to print a maximum of 1,500 (at normal 5%
page coverage) simplex letter/A4-size pages of continuous print.

With heavier coverages, the approximate maximum capacities will decrease:

"#

To determine your average percent coverage, print a consumables
statistics page (Special Pages/Config Page). Current toner cartridge
capacity information can be found at www.minolta-qms.com (click on
the Answer Base).

How do I know if I need to replace the toner?

When it’s time to replace the toner, X TONER LOW displays in the message
window (X indicates the toner color). Printing can continue even though the
warning appears. However, the color gradually fades out, so replace the toner
cartridge as soon as possible.

You can also access the toner cartridge supplies status using the Status
Display (refer to “Working with the Status Display” on page 46).

How can I tell if a toner cartridge is standard or
high capacity?

Refer to the label on the toner cartridge.

Replacing Consumables

Attention

Failure to follow instructions as outlined in this manual could result in
voiding your warranty.

Replacing Consumables52

Refilled Toner Cartridges

Attention

Do not use refilled toner cartridges. Any damage to the printer or quality
problems caused by a refilled toner cartridge will void your warranty.

Replacing a Toner Cartridge

Characters and images are created in your laser printer through a
photosensitive process that applies toner to the O
(OPC) drum (which functions like photographic film). Your printer uses four
toner cartridges: black, yellow, magenta, and cyan. Handle the toner
cartridges carefully to avoid spilling toner inside the printer or on yourself.

"#

The toner is nontoxic. If you get toner on your hands, wash them in
cool water or a neutral detergent. If you get toner on your clothes,
lightly dust them off as much as possible. If some toner remains on
your clothes, use cool, not hot water, to rinse the toner off.

ptical Photo Conductor

WARNING!

If you get toner in your eyes, wash it out immediately and consult a
doctor. Material Safety Data Sheets (MSDS) information can be found at
www.minolta-qms.com (click on the Answer Base).

Attention

Do not hold a toner cartridge vertically.

Do not touch the toner roller surface. This could
lower image quality.

Keep toner cartridges:

In their packaging until you’re ready to install them.

!

In a cool, dry location away from sunlight (due to heat).

!

The maximum storage temperature is 95° F (35° C) and the maximum
storage humidity is 85% (noncondensing). If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.

Replacing Consumables

53

Level during storage.

!

Do not stand or store cartridges on their ends or turn them upside down;
the toner inside the cartridges may become caked or unequally
distributed.

Away from salty air and corrosive gases such as aerosols.

!

Steps for Replacing a Toner Cartridge

Attention

Be careful not to spill toner while replacing a toner cartridge. If toner
spills, immediately wipe it off with a soft, dry cloth.

"#

After printing 6000 pages, “TONER EMPTY” displays, and you will no
longer be able to print. Follow the steps below to replace the toner.

1

Check the message window to see which color (X) toner is out. Follow the
steps below.
By carrying out the steps below, the carousel automatically stops at the
position where the empty toner cartridge can be removed.

Press Key (Until) Message Window Reads

TONER ENPTY/X

Press until
appropriate
color is
displayed.

Press the
right arrow to
start the
replace­ment process.

Press until
appropriate
size is
displayed.

Once the
appropriate
size is
displayed,
press

REPLACE TONER/X

REPLACE X TONER
SIZE:STANDARD

or

REPLACE X TONER
SIZE:HIGH

......PLEASE WAIT......

Then, it displays OPEN DOOR/REPLACE TONER.

Replacing Consumables54

2

Open the printer’s front door.

3

Insert the thumb and index finger of
your hand into the two holes in the
front of the toner cartridge, and then
pull the cartridge straight out about 6"
(152 mm).

4

Support the middle of the cartridge
with your left hand, and then pull out
the cartridge.

WARNING!

Contact [e-mail] for toner recycling
availability, or dispose of the used toner cartridge according
to your local regulations. Do not dispose of it by burning.

5

Take out from the shipping carton a new toner cartridge of the same color
as the one you are replacing.

Replacing Consumables

55

6

Remove the protective cover clearly marked
“Remove.”

"#

Each toner cartridge has a colored
end that corresponds to a color inside
the cartridge slots. Always install the
toner cartridge in the slot of the same
color.

7

Support the middle of the cartridge
with your left hand, insert the thumb
and index finger of your right hand into
the two holes in the front of the toner
cartridge, and then insert the cartridge
so that the guides on the cartridge fit
into the rails in the cartridge
compartment in the carousel.

8

Gently push the new toner cartridge
into the printer.

9

Close the printer’s front door.

"#

The printer must complete a 150-second calibration cycle after any
consumable has been replaced. If you open the door before the
message window reads
stops and repeats the calibration cycle.

IDLE/MAGICOLOR 2300DL

, the printer

Replacing a Toner Cartridge That Is Not Empty

You can choose to replace a toner cartridge that is not empty. For example, if
the consumable monitor on your printer driver indicates that a particular color
cartridge is running low and you need to print a lengthy job when no one will
be available to change the cartridge, you might want to replace the cartridge
before it is empty.

1

Indicate in the message window which color toner you want to replace.
Follow the steps below.

Press Key (Until) Message Window Reads

IDLE/MAGICOLOR 2300DL

MENU/LANGUAGE

Replacing Consumables56

Press Key (Until) Message Window Reads

Press the right
arrow to start the
replacement
process.

MENU/ENGINE

ENGINE/REPLACE TONER

REPLACE TONER
BLACK

Press until
appropriate color
is displayed.

Press until
appropriate size
is displayed.

Once the
appropriate size
is displayed,
press

2

Open the printer’s front door.

3

Remove the toner cartridge.

4

Remove the protective cover from the new toner cartridge and insert the
cartridge into the carousel.

5

Close the printer’s front door.

REPLACE TONER
YELLOW

YELLOW TONER
SIZE:HIGH

YELLOW TONER
SIZE:STANDARD

or

YELLOW TONER
SIZE:HIGH

PLEASE WAIT

......

Then, it displays

TONER.

OPEN DOOR/REPLACE

......

"#

The printer must complete a 150-second calibration cycle after any
consumable has been replaced. If you open the door before the
message window reads
stops and repeats the calibration cycle.

Replacing Consumables

IDLE/MAGICOLOR 2300DL

, the printer

57

Replacing the Waste Toner Bottle

When the waste toner bottle becomes full, the message WASTE TONER BOX
FULL appears. The printer will stop and will not start again until the waste

toner bottle is replaced.

Removing the Used Waste Toner Bottle

1

Open the printer’s front door.

2

Grasp the waste toner bottle’s handle and
lift it up, and then carefully remove the
waste toner bottle.

Keep the waste toner bottle upright so the
toner does not spill.

3

Remove the two caps by turning them
counterclockwise.

4

Secure the two caps onto the two holes by
turning them clockwise.

Replacing Consumables58

5

$$$$

%%%%

$$$$

$$$$

Dispose of the used waste toner bottle.

WARNING!

Dispose of the used waste toner bottle properly according to your local
regulations (do not dispose of it by burning).

Installing the New Waste Toner Bottle

1

Remove the new waste toner bottle from its carton.

2

Insert the bottom of the waste toner bottle

$

into its installation position in the printer.

3

Push the top of the waste toner bottle %
into position until it is firmly seated.

4

Close the printer’s front door.

If the waste toner bottle is not correctly
installed or the transfer belt release lever is
at its top position (11 o’clock), the front
door cannot be closed.

"#

The printer must complete a 150-second calibration cycle after any
consumable has been replaced. If you open the door before the
message window reads
stops and repeats the calibration cycle.

IDLE/MAGICOLOR 2300DL

, the printer

Replacing the OPC Drum Cartridge

When the OPC drum is worn out, the message

LIFE

appears. Printing can continue even after this message appears;
however, since print quality is reduced, the OPC drum cartridge and waste
toner bottle should be replaced immediately.

"#

The OPC drum life is directly related to the number of rotations of the
drum. Longest drum life is achieved with continuous printing.
Intermittent printing with small job sizes requires cleaning rotations
before and after each job, and subsequently will impact OPC life.

You can also access the OPC drum cartridge supplies status using the Status
Display (refer to “Working with the Status Display” on page 46).

Replacing Consumables

DRUM CARTRIDGE END OF

59

Removing the Used OPC Drum Cartridge

1

With the front door open and the used
waste toner bottle removed (see page

58), rotate the transfer belt unit release
lever clockwise to the top (11 o’clock)
position.

This releases the pressure on the
transfer belt unit.

2

Grasp the release lever for the OPC drum
cartridge, and then pull the cartridge
straight out about 6 inches
(152 mm).

3

Support the bottom of the drum with your
hand, then carefully pull the cartridge
toward you and remove it.

"#

Dispose of the cartridge properly
according to your local
regulations.

Replacing Consumables60

Installing the New OPC Drum Cartridge

Attention

The OPC drum is extremely sensitive to bright light and direct sunlight.
Always leave it in its protective bag until you’re ready to install it. Any
exposure to light should be avoided, or permanent damage could
result.

Any damage resulting from mishandling of the OPC drum will void the
warranty of the OPC drum. Also, handle the cartridge carefully by its
sides so you don’t touch the surface (the green part) of the drum. The
drum is also extremely sensitive to hand oils and scratches, both of
which reduce print quality.

1

Remove the new OPC drum cartridge from its
carton.

Attention

Keep the protective sheet on the cartridge. Do not touch the
protective sheet on the photosensitive (green) surface or scratch the
surface. This could lower image quality.

Make sure the transfer belt release lever is still set to its top position
(11 o’clock).

2

Holding the OPC drum cartridge level,
place the front end of the OPC drum
cartridge guide into the rail.

3

Carefully push the OPC drum
cartridge in.

When installing the OPC drum cartridge,
be sure not to press on the release lever.
If the lever is pressed during installation,
the lock is released, and the cartridge is
not installed correctly.

Attention

The cartridge should slide easily into the printer. Don’t force it.

Replacing Consumables

61

4

Press on the front handle of the OPC
drum cartridge with one hand and hold
the handle of the OPC protective cover
with the other hand.

5

Peel the protective cover handle straight
toward you.

"#

Dispose of it properly according to
your local regulations.

6

Rotate the transfer belt release lever
counterclockwise to its correct position
(7 o’clock).

This lowers the transfer belt.

Attention

If the transfer belt release lever is not at its correct position
(7 o’clock), the waste toner bottle cannot be installed.

7

Install a new waste toner bottle (see page 59).

"#

The printer must complete a 150-second calibration cycle after any
consumable has been replaced. If you open the door before the
message window reads
printer stops and repeats the calibration cycle.

IDLE/MAGICOLOR 2300DL

Ordering Consumables

Choosing the right consumables for your printer not only increases its
reliability and performance, but also minimizes the risk of damage. For
example, only MINOLTA-QMS toner cartridges are designed to meet the
exact specifications of your MINOLTA-QMS printer, giving maximum
performance, efficiency, and long life.

Toner cartridges and other consumables for your printer are available from
your local vendor or Q-SHOP (www.q-shop.com).

See the
in the Americas. The most up-to-date worldwide information can be found at
www.minolta-qms.com.

Service & Support Guide

for a list of sources of service and support

Ordering Consumables62

, the

Maintaining the

Printer

7

Maintaining the Printer

Attention

Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the inside of
the printer’s doors and the interior of the printer body.

Handle the printer with care to preserve its life. Abuse may cause damage
and void your warranty. If dust and paper scraps remain on the inside or
outside of the printer, printer performance and print quality will suffer, so the
printer should be cleaned periodically. Keep the following guidelines in mind.

WARNING!

Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning. Do not spill water or detergent into the printer;
otherwise the printer will be damaged and an electric shock may occur.

Either clean the printer before use, or allow time after unplugging it to

!

allow the fuser unit to cool down.

Attention

The fuser unit is hot. When the right door is opened, the
fuser unit temperature drops gradually (one hour wait time).

Be careful when cleaning the inside or removing paper jams, as

!

the fuser unit and other internal parts may become very hot.
Do not place anything on the top of the printer.

!

Use a soft cloth to clean the printer.

!

Never spray cleaning solution directly on the printer’s surface; the spray

!

could penetrate through the air vents of the printer and damage the
internal circuits. Avoid using abrasive or corrosive solutions or solutions
that contain solvents, (such as alcohol and benzene) to clean the printer.

Always test any cleaning solution (such as mild detergent) on a small area

!

of your printer to check the solution’s performance.
Never use sharp or rough implements, such as wire or plastic cleaning

!

pads.
Always close the printer doors gently. Never expose the printer to

!

vibrations.
Do not cover the printer immediately after using it. Turn it off and wait until

!

it cools down.
Do not leave the printer’s covers and doors open for any length of time,

!

especially in well-lit places; light may damage the OPC.

Maintaining the Printer64

Do not open the printer during printing.

!

Do not tap paper stacks on the printer.

!

Do not tilt, lubricate, or disassemble the printer.

!

Do not touch the electrical contacts, gears, or laser beam devices. Doing

!

so may damage the printer and cause the print quality to deteriorate.
Keep media in the output tray at minimum level. If the media stacks too

!

high, your printer may experience media jams and excessive media curl.
Make sure two people are available to lift

!

the printer when moving it.

When moving the printer, keep the
printer level to avoid toner spillage.

When lifting the printer, grasp the

!

handles at the top of the Tray 1 and at
the bottom-right side of the printer (or
the handles at the bottom of the duplex
unit if it is installed).

Even if an optional media tray is
installed, be sure to lift the printer as
described above. Do not grasp the grip
of Tray 2 or the cover on its right side;
otherwise, the media tray may be
damaged.

Front

If you get toner on your skin, wash it off with cool water and neutral

!

detergent.

WARNING!

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor. Material Safety Data Sheets (MSDS) information
can be found at www.minolta-qms.com (click on the Answer Base).

Make sure any parts removed during cleaning are replaced before you

!

plug in the printer.

Maintaining the Printer

65

Cleaning the Printer

Always test any cleaning solution (such as a mild detergent) on a small area
of your printer to check the solution’s performance.

Exterior

This item needs
cleaning...

Control panel Every 30,000
Exhaust duct Cotton swab

Printer exterior A soft,

After... Use Avoid

dry

A soft,
single-sided
pages or
every 12
months,
whichever
comes first.

cloth (mild

detergent)

cloth Sharp or rough

implements (such as
wire or plastic cleaning
pads)

Any liquid

damp

Sharp or rough
implements (such as
wire or plastic cleaning
pads)

Abrasive or corrosive
solutions that contain
solvents (such as
alcohol or benzene)

Control Panel Exhaust Duct

Printer
Exterior

Cleaning the Printer66

Interior

Attention

Be sure to turn off the printer and unplug the power cord before
cleaning inside.

This item needs
cleaning...

Duplex option
feed rollers

Tray 2 media
rollers

Tray 1 interior feed
rollers

Laser lens cover Removing the waste toner

Printer interior
(such as the inside
of the door, around
the waste toner
bottle)

After... Use Avoid

Media misfeeds occur
frequently or the printout is
dirty.

Every 30,000 single-sided
pages, every 12 months, or
as needed, whichever
comes first.

bottle to clean around it.
Every 30,000 single-sided
pages, every 12 months, or
as needed, whichever
comes first.

Every 30,000 single-sided
pages, every 12 months, or
as needed, whichever
comes first.

Media Rollers

damp

A
cloth that
has been
wrung out
well

A soft,
cloth

dry

Abrasives or
detergents

Liquids,
abrasives, or
detergents

The accumulation of paper dust and other debris on the paper transport roller
can cause media-feeding problems.

Tray 1 (Multipurpose Tray) Interior Feed Rollers

1

Remove all media from Tray 1.

Cleaning the Printer

67

2

Pull the right-side door
release $, and then open
the right-side door %.

3

While pressing down the media
guide with one hand, clean the feed
roller by wiping it with a soft, dry
cloth.

4

Close the media guide.

5

Close the right door.

6

Load the media into the tray again.

%%%%

$$$$

Media guide

Duplex Option Feed Rollers

1

Open the duplex option door.

Media feed roller

Cleaning the Printer68

2

Clean the feed rollers by wiping them
with a soft, damp cloth that has been
wrung out well.

3

Close the duplex option door.

Tray 2 (Optional Lower Feeder Unit) Media Rollers

1

Turn off the printer, unplug the power
cord, and disconnect all interface
cables.

2

Remove the media from Tray 2.

3

Remove the waste toner bottle.

"#

The waste toner bottle
contains waste toner. Be
careful not to tilt the bottle
while removing it.

4

Hold the waste toner bottle vertically,
and then plug the two openings with
the caps.

"#

Place the removed waste toner bottle, with the openings facing up,
on a stable surface (not the printer).

"#

Removing the waste toner bottle first will permit a clearer view of
the brackets.

Cleaning the Printer

69

5

Remove the brackets (two at the front and one at the back) used to attach
the lower feeder unit to the printer..

WARNING!

Your printer weighs approximately 62 lbs (28 kg). Be sure to have
help when lifting and moving it.

6

Open the right door of the lower
feeder unit.

7

Lift the printer off of the lower feeder unit. Make sure two people are
available to lift the printer when moving it.

When moving the printer, keep the printer level to avoid toner spillage.

Cleaning the Printer70

8

Wipe the paper feed rollers with a
soft, damp cloth.

9

Wipe the paper feed rollers inside the
right door with a soft, damp cloth.

10

With the right door still open, place
the printer on the lower feeder unit.

11

Install the brackets (two at the front and one at the back), and then close
the right door.

Cleaning the Printer

71

12

Hold the waste toner bottle vertically,
and then move the two caps from the
openings onto the cap holders. Turn
the caps clockwise to secure them.

13

Set the bottom of the waste toner
bottle into its compartment, and then
push the top of the bottle into place.

14

Slide the tray back into the printer.

15

Reconnect the interface cables and
power cord, and turn on the printer.

"#

In compliance with UL guidelines,
“The appliance inlet is considered
to be the main disconnect
device.”

Printer Interior and Laser Lens Cover

1

Open the front door.

Cleaning the Printer72

2

Remove the waste toner bottle.

"#

The waste toner bottle
contains waste toner. Be
careful not to tilt the bottle
while removing it.

3

Hold the waste toner bottle vertically,
and then plug the two openings with
the caps.

"#

Place the removed waste toner bottle, with the openings facing up,
on a stable surface (not the printer).

4

Pull out the laser lens cover.

"#

The laser lens cover cannot be
removed. Do not pull it with too
much force.

5

Wipe the surface of the laser lens cover
with a soft, dry cloth.

Cleaning the Printer

73

6

Reinsert the laser lens cover.

7

Wipe the inside of the printer with a
soft, dry cloth.

8

Hold the waste toner bottle vertically,
and then move the two caps from the
openings onto the cap holders. Turn
the caps clockwise to secure them.

9

Set the bottom of the waste toner
bottle into its compartment, and then
push the top of the bottle into place.

10

Wipe the inside of the front door with
a soft, dry cloth.

11

Wipe the outside of the waste toner
bottle with a soft, dry cloth.

12

Close the front door.

Cleaning the Printer74

Troubleshooting

8

Introduction

This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.

Printing a configuration page page 76
Preventing media jams page 77
Understanding the media path page 78
Clearing media jams page 79
Solving problems with media jams page 86
Solving other problems page 89
Solving problems with printing quality page 94
Status, error, and service messages page 101
Additional information page 107

Printing a Configuration Page

Print a configuration (CONFIG) page to verify the printer is printing correctly.

Press Key (Until) Display Reads

IDLE/MAGICOLOR 2300DL

LANGUAGE

SPECIAL PAGES

PRINT CONFIG PAGE

The configuration page prints and the printer goes back

IDLE/MAGICOLOR 2300DL

to

Introduction76

Preventing Media Jams

Make sure that...

Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You remove transparencies from the output tray immediately to avoid static

buildup.
You always adjust the media guides in Tray 1

guide that is not properly adjusted can cause poor print quality, media jams,
or printer damage).

You load the media (for single-sided pages) printing-side up in Tray 1 or 2

(many manufacturers place an arrow on the end of the wrapper to indicate
the printing side).

Avoid...

Media that is folded, wrinkled, or excessively curled.
Double feeding

together).

Fanning transparencies since this causes static.
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the media
Allowing the

200-sheet capacity—jamming may occur if you allow media to accumulate
more than 200 sheets at a time).

Allowing the

(remove the media and fan the sheets—they may be sticking

input

trays.

output

tray to overfill

output

tray to fill with more than a few transparencies.

(the face-down output tray has a

inserting the media

after

(a

Preventing Media Jams

77

Understanding the Media Path

Understanding the printer’s media path will help you locate media jams.

Media exit

1

Output tray

2

Transfer belt

3

Toner cartridge

4

5 OPC drum cartridge
6 Laser

Tray 1 (multipurpose tray)

7

Tray 2 (optional lower feeder unit

8

with 500-sheet media tray)

9 Fuser unit

Duplex option

10

11 Transfer roller
12 Registration rollers
13 Pickup rollers

Tray 1 (Multipurpose Tray)

Tray 1 is located at the left of the printer. The media is picked from Tray 1,
passed under the OPC and the transfer belt, passed through the fuser, and
delivered via the paper exit unit to the output tray on top of the printer.

Tray 2 (Optional Lower Feeder Unit with 500-sheet Media Tray)

The media tray is located at the bottom front of the printer. The media is
picked from the tray, passed under the OPC drum cartridge and the transfer
belt, passed through the fuser, and delivered via the paper exit unit to the
output tray on top of the printer.

Duplex Option

The media is picked from a media tray, passed under the transfer belt,
passed through the fuser, fed into the duplex option where the media
undergoes a change in direction, cycles through the transfer belt and fuser
again, and is delivered via the paper exit unit to the output tray, which is at the
top of the printer.

"#

Since several sheets cycle through the printer/duplex unit at the same
time, recovering from a media jam may require the removal of more
than one sheet.

Understanding the Media Path78

Clearing Media Jams

To avoid damage, always remove jammed media gently, without tearing it.
Any pieces of media left in the printer, whether large or small, can obstruct the
media path and cause further jams. Do not reload media that has jammed.

Attention

The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the print face when removing the jammed media.
Make sure not to spill any toner inside the printer.

Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as
much as possible. If some toner remains on your clothes, use cool, not
hot water, to rinse the toner off. If toner gets on your skin, wash it off
with water or a neutral detergent.

WARNING!

If you get toner in your eyes, wash it out immediately and consult a
doctor. Material Safety Data Sheets (MSDS) information can be found at
www.minolta-qms.com (click on the Answer Base).

If, after clearing the media jam, the jam message in the control panel window
persists, open and close the printer’s doors. This should clear the jam
message.

Handling Media Jams by Location

Location of Jam Page Reference

Tray 1 page 79
Tray 2 page 80
Inside the printer page 82
Near the duplex option page 84
In the output tray page 85

Tray 1 (Multipurpose Tray)

1

Remove the media from Tray 1.

Clearing Media Jams

79

2

Carefully remove the jammed media.

3

Fan the removed media to prevent
static buildup and even up the front
edges.

"#

Do not fan transparencies
before loading them. Resulting
static electricity may cause
printing errors.

4

Reinsert the media printing face up.

Make sure the media is lying flat and doesn’t exceed the media limit mark.
Check to see if the media width guides are correct.

5

Open the right-side door, then close it.

The media jam message is no longer displayed in the printer message
window.

Tray 2 (Optional Lower Feeder Unit Media Tray)

1

While pressing in the tabs on each
side of the media tray, remove the
media tray.

Clearing Media Jams80

2

Carefully remove the jammed media in
the direction shown on the illustration
and dispose of it.

3

Remove the media from Tray 2, fan it to
prevent static buildup, and even up the
front edges.

4

Reinsert the media printing face up.

Make sure the media is lying flat and
doesn’t exceed the media limit mark.

5

Slide the tray back into the printer.

6

Open the right-side door, then
close it.

The media jam message is no longer
displayed in the printer message
window.

Inside Tray 2’s Right Door

1

Open the right door of the lower feeder unit.

2

Carefully remove the jammed media.

3

Close the door.

The media jam message is no longer
displayed in the printer message
window.

Clearing Media Jams

81

Inside the Printer

Media Path Jam

1

Pull the right door release lever, and
then carefully open the right door. If Tray
2 is installed, the lower-right door opens
at the same time that the right door is
opened.

Attention

Do not pull jammed media from the
top of the printer through the fuser
unit; otherwise, unfused toner may
dirty the fuser rollers.

If it is difficult to remove the jammed
media, turn the misfeed-clearing dial
counterclockwise to feed the media
downward.

2

If a misfeed occurs in the vertical
transport area, open the inner media
guide, and then pull the misfed media
down to remove it.

3

Close the inner media guide.

Clearing Media Jams82

Fuser Jams

1

Lift up the two fuser unit levers.

When removing the jammed media,
be careful not to touch the transfer
belt. Touching the transfer belt may
result in decreased print quality.

2

Open the misfeed-clearing guide for
the fuser unit, and then, while checking
the misfeed, pull the jammed media
down to remove it.

3

Close the misfeed-clearing guide for
the fuser unit.

4

Lower the two fuser unit levers.

Attention

Be sure to lower the two fuser unit
levers before closing the right door. If
the levers are not lowered, the right
door cannot be closed.

5

Close the right-side door.

Clearing Media Jams

83

If the optional lower feeder unit is installed, close the lower-right door.

The media jam message is no longer displayed in the printer message
window.

Check the right-side release to make sure the door is securely closed.

Duplex Option

1

Pull off the top of the duplex option to
open the duplex option cover.

2

Remove the jammed media in the directions shown in the illustration.

Clearing Media Jams84

3

Open the right-side door, then close it.

If the optional media feed unit is installed, close the lower-right door.

The media jam message is no longer displayed in the printer message
window.

Output Tray

Remove jammed media from the output tray by gently pulling it to the left
away from the media exit area.

Clearing Media Jams

85

Solving Problems with Media Jams

"#

Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you’re using
unsupported print media.

Symptom Cause Solution

Several
sheets go
through the
printer
together.

Media jam
message
stays on.

Duplex
option jams.

The front edges of
the media are not
even.

The media is moist
from humidity.

Too much static
electricity is present.

Right-side door
needs to be opened
and closed again to
reset the printer.

Some media remains
jammed in the printer.

The wrong media is
being used.

Media may still be
jammed.

Remove the media and even up the
front edges, then reload it.

Remove the moist media and replace it
with new, dry media.

Do not fan transparency media.

Open and close the right-side door of
the printer again.

Recheck the media path and make
sure you have removed all of the
media jams.

Use only supported media. See “Media
Specifications” on page 11.

Only plain paper, 16–24 lb (60–90

2

) can be autoduplexed if the

g/m
optional duplex unit is installed and the
media type is set properly in the driver.
Only plain paper, 16–24 lb (60–90 g/

2

) can be autoduplexed. See “Media

m
Specifications” on page 11 for
supported sizes.

Make sure that you have not mixed
media types in Tray 1.

Do not duplex custom-sized media,
envelopes, labels, thick stock, or
transparencies.

Recheck the media path inside the
duplex unit and make sure that you
have removed all of the jammed
media.

Solving Problems with Media Jams86

Symptom Cause Solution

Media is
jamming.

The media is not
correctly positioned in
the tray.

The number of sheets
in the tray exceeds
the maximum
allowed.

The media guides are
not correctly adjusted
to the media size.

The media in the
optional tray is not
under the media
separating tabs.

Warped or wrinkled
media is loaded in the
tray.

The media is moist
from humidity.

Custom-sized media,
envelopes, labels,
postcards, thick
stock, or
transparencies are
loaded in Tray 2.

The recommended
transparency (OHP)
or label paper is
facing the wrong way
in Tray 1.

Envelopes are facing
the wrong way in
Tray 1.

Remove the jammed media and
reposition the media properly in the
tray.

Remove the excess media and reload
the correct number of sheets in the
tray.

Adjust the regulation guides in the tray
to match the size of the media.

Remove the media and reload it so
that the right-front and right-rear
corners are under the
media-separating tabs.

Remove the media, smooth it out, and
reload it. If it still jams, do not use that
media.

Remove the moist media and replace it
with new, dry media.

Special media must be loaded in Tray
1 only.

Load the transparencies or labels
according to the manufacturer’s
instructions.

Load the envelopes in Tray 1 so the
flaps are facing down.

If the flaps are on the short edge, set
the envelopes in Tray 1 so that the
flaps are on the printer side.

Solving Problems with Media Jams

87

Symptom Cause Solution

Media is
jamming.

Multiple sheets of
transparency (OHP)
media are collecting
static electricity in the
tray.

The media is moist
from humidity.

Unsupported media
(wrong size,
thickness, type, etc.)
is being used.

Media supply roller is
dirty.

Remove the OHP media and load it in
the tray one sheet at a time. Do not fan
transparencies before loading them.

Remove the moist media and replace it
with new, dry media.

Use media that is covered by the
printer warranty.

Clean the media supply roller.

For more details, refer to “Media
Rollers” on page 67.

Solving Problems with Media Jams88

Solving Other Problems

Symptom Cause Solution

Printer
power is not
on.

Data was
sent to the
printer, but it
doesn’t print.

The control
panel
displays

TONER
LOW

much
sooner than
expected

You can’t
print a
configuration
page.

The power cord is not
correctly plugged into
the outlet.

Something is wrong
with the outlet
connected to the
printer.

The power switch is
not correctly turned
on (I position).

The printer is
connected to an
outlet with a voltage
or frequency that
does not match the
printer specifications.

An error message is
displayed in the
message window.

A high-capacity toner
cartridge was loaded,
but the toner size was
set at standard
capacity.

The toner cartridge is
defective.

The media tray is
empty.

The printer’s doors
aren’t closed
securely.

There is a media jam. Check for a media jam.

Turn the power switch off (O position),
then remove the power cord from the
outlet and plug it back in.

Plug another electrical appliance into
the outlet and see whether it operates
properly.

Set the power switch to the off (O)
position, then set it back to the on (I)
position.

Use a power source with the
specifications listed in appendix A,
“Technical Specifications.”

Handle according to the message
displayed.

In the
menu, select the capacity listed on the
toner cartridge label.

Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).

Check that the media trays are loaded
with media, in place, and secure.

Make sure the doors are closed
securely.

avoid jarring the printer.

waste toner bottle in installed correctly.

ENGINE/CHANGE TONER SZ

Close all doors gently to

Make sure the

Solving Other Problems

89

Symptom Cause Solution

Printing
takes too
much time.

Blank pages
come out
during a
printing job.

Printer
returned to

IDLE

before
the menu
was
changed.

Not all pages
print.

The printer is set to a
slow printing mode
(for example, thick
stock or
transparency).

The printer is set to
power saving mode.

The job is very
complex.

The printer memory is
insufficient.

One or more of the
toner cartridges are
defective or empty.

The wrong media is
being used.

The printer was in the
menu structure
without a selection
being made within
two minutes.

The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.

The Cancel key was
pressed.

The media tray is
empty.

A document is printed
with an overlay file
which has been
created by a
non-magicolor 2300
DL driver.

It takes more time to print with special
media. When using regular paper,
make sure that the media type is set
properly in the driver.

It takes time for printing to start in
power saving mode. If you do not want
to use this mode, disable it.

Wait. No action needed.

Add more memory.

Check the toner cartridges. The image
does not print if the cartridges are
empty.

Check that the media type set in the
driver matches the media loaded in the
printer.

When in the menu structure, select
your choice before two minutes elapse.

Check your cable.

Make sure no one pressed the Cancel
key while your job was printing.

Check that the media trays are loaded
with media, in place, and secure.

Print the overlay file using a magicolor
2300 DL driver from the magicolor
2300 DL
CD-ROM.

Utilities and Documentation

Solving Other Problems90

Symptom Cause Solution

Printer
resets or
turns off
frequently.

You are
experiencing
problems
duplexing.

With N-up on
multiple
copies, the
output is
incorrect.

The power cord is not
properly connected to
the AC outlet.

A system error
occurred.

Media or settings are
not correct.

Both the driver and
the application have
been set for collation.

Turn off the unit, confirm that the power
cord is properly connected to the AC
outlet, and turn the unit back on.

Contact Technical Support with the
error information. See the

Support Guide

service and support in the Americas.
The most up-to-date worldwide
information can be found at
www.minolta-qms.com.

For autoduplexing, make sure that you
have a duplex option installed.

Make sure that you are using correct
media.

! See the table on page 11 for

supported media.

! Do not duplex custom-sized media,

envelopes, labels, postcards, thick
stock, or transparencies.

! Make sure that you have not mixed

media types in Tray 1.

Make sure that your document has
more than one page.

Use the printer driver to make sure that
the duplex unit is in the “Installed
Options” list on the Config Page.

In the printer driver (Properties/Setup/
Duplex/Booklet), choose “Short Edge
Binding” (flipped as on a clipboard) or
“Long Edge Binding” (flipped as in a
loose-leaf notebook).

For N-up on duplexed pages, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.

For N-up on multiple copies, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.

Service &

for a list of sources of

Solving Other Problems

91

Symptom Cause Solution

Booklet Left
and Right
Binding
output is
incorrect.

The printer
pauses
approxi­mately 90
seconds.

Both the driver and
the application have
been set for collation.

The printer pauses
for the color
calibration procedure
(also known as the
Auto-Image Density
Control [AIDC] cycle).

This process is
provided to make
sure reliable printer
operation with
optimum output
quality. If you open
the door before the
display reads

IDLE/

For Booklet Left Binding and Booklet
Right Binding, choose Collate only in
the driver’s Paper Tab. Do not set
collation in the application.

Wait while your printer automatically
pauses to do an AIDC calibration cycle
after 200 1-sided pages of a
continuous print run.

MAGICOLOR

The printer
pauses
approxi­mately 150
seconds.

2300DL

stops and repeats the
calibration cycle.

The printer pauses
for the color
calibration procedure
(also known as the
Auto-Image Density
Control [AIDC] cycle).

This process is
provided to make
sure reliable printer
operation with
optimum output
quality. If you open
the door before the
display reads

, the printer

IDLE/

Wait while your printer automatically
pauses to do an AIDC calibration cycle
after rebooting your printer when there
has been an environmental change
such as in temperature or humidity.

Wait while your printer automatically
pauses to do an AIDC calibration cycle
after “waking up” from ENERGY
SAVER with more than 1,000 pages
since the last AIDC cycle.

Wait while your printer automatically
pauses to do an AIDC calibration cycle
after the installation of a new toner
cartridge or OPC drum.

MAGICOLOR
2300DL

stops and repeats the
calibration cycle.

, the printer

Solving Other Problems92