NEC 140He User Manual
Express5800 140He
User’s Guide
000
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customer data, and operator control. Since implementation by customers of each product may
vary, the suitability of specific product configurations and applications must be determined by
the customer and is not warranted by NEC Computers International.
To allow for design and specification improvements, the information in this document is subject
to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NEC Computers International is prohibited.
Trademarks
NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation.
Microsoft, Windows, Windows Server, and MS-DOS are registered trademarks or trademarks of
Microsoft Corporation in the United States and other countries.
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Xeon is a trademark of Intel Corporation.
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rev 0.0 September 2005
Copyright 2005
NEC Computers International B.V.
Nieuweweg 279
6603 BN Wijchen
The Netherlands
All Rights Reserved
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Keep this User’s Guide at hand for quick reference at anytime necessary.
SAFETY INDICATIONS
Follow the instructions in this User’s Guide for your safety to use the server.
The server contains components with possible danger, hazards that may cause by ignoring warnings, an d preventive
actions against such hazards.
Server components with possible danger are indicated with a warning label placed on or around them as well as
described in this User’s Guide.
In the User’s Guide or warning labels, "WARNING" or "CAUTION" is used to indicate a degree of danger. These terms
are defined as follows:
WARNING
CAUTION
Precautions and notices against hazards are presented with one of the following three symbols. T he individual symbols
are defined as follows:
This symbol indicates the presence of a hazard.
An image in the symbol illustrates the hazard type. (Attention)
This symbol indicates prohibited actions. An image in the symbol illustrates a particular prohibited
action. (Prohibited Action)
This symbol indicates mandatory actions. An image in the symbol illustrates a mandatory action to
avoid a particular hazard. (Mandatory Action)
(Example)
High temperature.
Term indicating a degree of danger
Symbol indicating a prohibited
action (may not always be
indicated)
Indicates the presence of a hazard that may result in death or serious personal injury.
Indicates the presence of a hazard that may cause minor personal injury, including
burns, or property damage.
Symbol to draw attention
CAUTION
Immediately after the server is powered off, its internal components such as hard disks are
very hot. Leave the server until its internal components fully cool down before
installing/removing any component.
Description of the danger
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS
Attentions
Indicates that improper use may cause an electric shock.
Indicates that improper use may cause personal injury.
Indicates that improper use may cause fingers to be caught.
Indicates that improper use may cause the clip of a hand.
Indicates that improper use may cause fumes or fire.
Indicates a general notice or warning that cannot be specifically identified.
Indicates that improper use may cause loss of eyesight due to laser beam.
Prohibited Actions
Indicates a general prohibited action that cannot be specifically identified.
Do not disassemble, repair, or modify the server. Otherwise, an electric shock or fire may be caused.
Mandatory Action
Unplug the power cord of the server. Otherwise, an electric shock or fire may be caused.
Indicates a mandatory action that cannot be specifically identified. Make sure to follow the
instruction.
SAFETY INDICATIONS BY COLOUR OF THE PARTS
Only green area is available for hot swap or hot plug operation. To avoid electric shock, disconnect all AC power cords
before accessing to other parts especially blue area inside the system.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
CE Statement
Warning: This is a Class A product. In domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures (EN55022).
CLASS 1
LASER PRODUCT
This system is classified as a CLASS 1 LASER PRODUCT. This
label is located on the internal CD-ROM installed in your system.
Momentary voltage drop prevention:
This product may be affected by a momentary voltage drop caused by lightning. To prevent a momentary voltage drop,
an AC uni nt erruptible power supply (UPS) unit shoul d be used.
Notes:
(1) No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation.
(2) The contents of this User's Guide may be revised without prior notice.
(3) The contents of this User’s Guide shall not be copied or altered without the prior written permission of NEC
Corporation.
(4) All efforts have been made to ensure the accuracy of all information in this User ’s Guide. If you notice any part
unclear, incorrect, or omitted in this User’s Guide, contact the service representative where you purchased this
product.
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential
damages arising from the use of this User’s Gui de rega rdl ess of Item (4).
PREFACE
Welcome to the Express5800/140He server.
The Express5800 server holds powerful performance and employs the latest technology to implement a computer for
the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a
client-server system and provides high-speed processing and superior reliability.
Read this User’s Guide thoroughly to fully understand handling of the server and appreciate its functions to the
maximum extent.
i
ii
ABOUT THIS USER'S GUIDE
This User’s Guide is a guide for proper setup and use of the server.
This User’s Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup
or operation of the server. Keep this manual for future use.
The following describes how to proceed with this User’s Guide.
How to Use This User's Guide
To aid you in finding information quickly, this User’s Guide contains the following information:
Chapter 1 Notes on Using Your Server
includes information that needs attention to use the server. Make sure to read this chapter before setting up and
using the server.
Chapter 2 General Description
includes information necessary to use the server, such as names and functions of its components, handling of
the floppy disk and CD-ROM drives. It also includes requirements and advisory information for transfer and
disposal of the server.
Chapter 3 Setting Up Your Server
tells you how to select a site, unpack the system, make cable connections, and power on your system.
Chapter 4 Configuring Your Server
tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the
MegaRAID Configuration Utility, which is used to configure SCSI devices in your system. This chapter also
provides information on I/O board jumper settings.
Chapter 5 Installing the Operating System with Express Setup
describes how to install the operating system.
Chapter 6 Installing and Using Utilities
describes how to install the utilities for the server. It also includes a description on using the attached "NEC
EXPRESSBUILDER" CD-ROM.
Chapter 7 Maintenance
provides you with all the information necessary to maintain successful operation of the server. This chapter also
includes a description on relocating and storing the server.
Chapter 8 Troubleshooting
contains helpful information for solving problems that might occur with your system.
Chapter 9 Upgrading Your Server
provides you with instructions for upgrading your system with an additional processor, optional memory, optional
add-in cards, hard disk drives, peripheral devices, and power supply.
Appendix A Specification
provides specifications for your server.
Appendix B Other Precautions
provides supplementary notes on using the server.
Appendix C IRQ and I/O Port Address
provides a list of factory-set IRQs and I/O port addresses assigned.
Appendix D Installing Windows Server™ 2003 x64 Editions
describes how to install Microsoft® Windows Server™ 2003 x64 Editions without using Express Setup. Using
the Express Setup tool is recommended for installing Windows Server™ 2003 x64 Editions. See Chapter 5 for
details.
Appendix E Installing Windows Server 2003
describes how to install Microsoft® Windows Server™ 2003 without using Express Setup. Using the Express
Setup tool is recommended for installing Windows Server™ 2003. See Chapter 5 for details.
Appendix F Product Configuration Record Table
provides a table to be filled with your server configuration.
Text Conventions
The following conventions are used throughout this User’s Guide. For safety symbols, see "SAFETY INDICATIONS"
provided earlier.
iii
IMPORTANT:
NOTE:
Items that are mandatory or require attention when using the server.
Notes give important information about the material being described.
IN THE PACKAGE
The carton contains various accessories, as well as the server itself. See the packing list to make sure that you have
everything and that individual components are not damaged. If you find any component missing or damaged, contact
your service representative.
Store the provided accessories in a designated place for your convenience. You will need them to install
optional devices or troubleshoot the server, as well as to set it up.
Make a backup copy of each provided floppy disk, if any. Store the original disk as the master disk in a
designated place, and use its copy.
Improper use of any provided floppy disk or CD-ROM may alter your system environment. If you find
anything unclear, immediately ask your service representative for help.
iv
CONTENTS
Preface ...........................................................................................................................................................................i
About This User's Guide...............................................................................................................................................ii
In the Package..............................................................................................................................................................iii
Chapter 1 ...........................................................................................................................1-1
Notes on Using Your Server ............................................................................................ 1-1
Warning Labels..........................................................................................................................................................1-2
Safety Notes...............................................................................................................................................................1-3
General ..................................................................................................................................................................1-3
Power Supply and Power Cord Use.......................................................................................................................1-4
Installation, Relocation, Storage, and Connection.................................................................................................1-5
Cleaning and Working with Internal Devices........................................................................................................1-6
During Operation...................................................................................................................................................1-7
For Proper Operation.................................................................................................................................................1-8
Transfer to Third Party...............................................................................................................................................1-9
Consumables ............................................................................................................................................................1-10
Disposal of the Server..............................................................................................................................................1-10
User Support............................................................................................................................................................1-11
Chapter 2 ...........................................................................................................................2-1
General Description..........................................................................................................2-1
Overview....................................................................................................................................................................2-2
External Vie w........................................................................................................................................................2-3
Front View (with the Front Door Open)................................................................................................................2-4
Front View (Switch and LED Panel).....................................................................................................................2-5
Rear Vie w..............................................................................................................................................................2-6
Internal View.........................................................................................................................................................2-8
I/O Board...............................................................................................................................................................2-9
Processor Board...................................................................................................................................................2-10
Memory Board.....................................................................................................................................................2-11
Management LAN Board....................................................................................................................................2-11
Standard Features.....................................................................................................................................................2-12
Power Supplies....................................................................................................................................................2-13
Peripheral Bays....................................................................................................................................................2-13
Recovering BIOS Data........................................................................................................................................2-15
SAF-TE Logic.....................................................................................................................................................2-15
System Cooling ...................................................................................................................................................2-15
System Board Features........................................................................................................................................2-16
Security................................................................................................................................................................2-18
EXPRESSBUILDER...........................................................................................................................................2-19
ESMPRO.............................................................................................................................................................2-20
Off-line Maintenance Utility...............................................................................................................................2-20
System Diagnostic Utility....................................................................................................................................2-20
DianaScope..........................................................................................................................................................2-20
Using Y our Server....................................................................................................................................................2-21
Security Lock (Locking the Front Cover)............................................................................................................2-21
POWER Switch...................................................................................................................................................2-22
POST...................................................................................................................................................................2-22
SLEEP Switch.....................................................................................................................................................2-26
Floppy Disk Drive............................................................................................................................................... 2-27
CD-ROM Drive...................................................................................................................................................2-28
Chapter 3 ...........................................................................................................................3-1
Setting Up Your Server .................................................................................................... 3-1
Setup Flow................................................................................................................................................................. 3-2
Selecting a Site .......................................................................................................................................................... 3-3
Unpacking the System............................................................................................................................................... 3-5
Connecting Peripheral Devices.................................................................................................................................. 3-6
Connecting Power Cord............................................................................................................................................. 3-8
Turning On the Server............................................................................................................................................. 3-10
Installing Operating System .................................................................................................................................... 3-12
Installing Utilities .................................................................................................................................................... 3-12
Making Backup Copies of System Information.......................................................................................................3-12
Chapter 4........................................................................................................................... 4-1
Configuring Y our Server.................................................................................................. 4-1
System BIOS ~ SETUP ~.......................................................................................................................................... 4-1
Starting SETUP Utility.......................................................................................................................................... 4-2
Description of On-Screen Items and Key Usage................................................................................................... 4-3
Configuration Examples........................................................................................................................................ 4-4
Menu and Parameter Descriptions ........................................................................................................................ 4-7
Disk Array Configuration – MegaRAID Configuration Utility –......................................................................... 4-29
Notes on Using.................................................................................................................................................... 4-29
Starting Configuration Utility..............................................................................................................................4-30
Menu Tree........................................................................................................................................................... 4-31
Operating Procedures for Configuration Utility................................................................................. ................. 4-34
Remote Management Function................................................................................................................................ 4-49
Default Network Settings.................................................................................................................................... 4-49
Server Setup........................................................................................................................................................ 4-49
Configuring Management PC.............................................................................................................................. 4-50
Using Remote Management Console.................................................................................................................. 4-51
Configuring I/O Board Jumpers.............................................................................................................................. 4-77
v
Chapter 5........................................................................................................................... 5-1
Installing the Operating System with Express Setup................................................... 5-1
About Express Setup ................................................................................................................................................. 5-2
Microsoft® Windows Server™ 2003........................................................................................................................ 5-3
Installation Notice.................................................................................................................................................5-3
Setup Flow ............................................................................................................................................................ 5-6
Installing Windows Server 2003........................................................................................................................... 5-7
Installing and Setting Device Drivers..................................................................................................................5-10
Setting for Solving Problems .............................................................................................................................. 5-15
Installing Maintenance Utilities .......................................................................................................................... 5-18
Updating the System........................................................................................................................................... 5-18
Making Backup Copies of System Information.................................................................................................. 5-18
Exceptional Setup................................................................................................................................................ 5-19
Chapter 6........................................................................................................................... 6-1
Installing and Using Utilities ........................................................................................... 6-1
EXPRESSBUILDER................................................................................................................................................. 6-2
EXPRESSBUILDER for DOS-Based with Local Console................................................................................... 6-4
EXPRESSBUILDER for DOS-based with Remote Console................................................................................6-8
EXPRESSBUILDER for Windows-Based (Master Control Menu).................................................................... 6-10
Configuration Diskette Creator................................................................................................................................ 6-11
ESMPRO.................................................................................................................................................................6-15
Functions and Features........................................................................................................................................ 6-15
DianaScope.............................................................................................................................................................. 6-16
vi
Power Console Plus.................................................................................................................................................6-17
Major Functions...................................................................................................................................................6-17
Components.........................................................................................................................................................6-17
Server Setup ........................................................................................................................................................6-18
Management PC Setup........................................................................................................................................6-19
BMC Online Update................................................................................................................................................6-20
Hardware Requirement........................................................................................................................................6-20
Installation...........................................................................................................................................................6-20
Startup ........................................................................................................................ ......................................... 6-22
Uninstallation ......................................................................................................................................................6-24
Error Messages....................................................................................................................................................6-26
Chapter 7 ...........................................................................................................................7-1
Maintenance......................................................................................................................7-1
Making Backup Copies..............................................................................................................................................7-1
Also make a backup copy of the disk array configuration data if your system is in th e array configuration. When your
hard disks have been auto-rebuilt due to a failure, it is recommend ed to make a ba cku p copy of the conf iguratio n data.
To make a backup copy of the configuration data, use the co nfiguration utility that is resident in the FLASH memory
on the optional disk array controller board. Refer to the manual supplied with the board.........................................7-1
Cleaning.....................................................................................................................................................................7-1
Cleaning the Server ...............................................................................................................................................7-2
Cleaning the Interior.......................................................................................................... ....................................7-2
Cleaning the Keyboard and Mouse........................................................................................................................7-3
Cleaning CD-ROM................................................................................................................................................7-4
System Diagnostics....................................................................................................................................................7-5
Test Items...............................................................................................................................................................7-5
Starting and Ending the System Diagnostics.........................................................................................................7-5
Relocating/Storing the Server....................................................................................................................................7-8
Chapter 8 ...........................................................................................................................8-1
Troubleshooting................................................................................................................8-1
System V iewers..........................................................................................................................................................8-2
Lamps ........................................................................................................................................................................8-3
POWER/SLEEP Lamp..........................................................................................................................................8-3
STATUS Lamp ......................................................................................................................................................8-3
DISK ACCESS Lamp............................................................................................................................................8-5
LAN1/LAN2 ACCESS Lamp ...............................................................................................................................8-5
UID Lamp..............................................................................................................................................................8-5
Attention Lamp......................................................................................................................................................8-6
Processor Board Error Lamp.................................................................................................................................8-6
Memory Board Error Lamp...................................................................................................................................8-7
I/O Board Error Lamp...........................................................................................................................................8-8
Power Unit Error Lamp.........................................................................................................................................8-9
Fan Error Lamp ...................................................................................................................................................8-10
Thermal Error Lamp............................................................................................................................................8-10
Access Lamps......................................................................................................................................................8-10
Memory Board Lamps......................................................................................................................................... 8-11
Hard Disk Drive Lamp (DISK Lamp).................................................................................................................8-12
LAN Connector Lamps .......................................................................................................................................8-13
PCI Slot Lamps....................................................................................................................................................8-14
FAN Fault Lamps ................................................................................................................................................8-15
Error Messages ........................................................................................................................................................ 8-16
Error Messages after Power-on...........................................................................................................................8-16
POST Error Messages .........................................................................................................................................8-17
Beep Codes..........................................................................................................................................................8-23
Error Messages on Virtual LCD..........................................................................................................................8-24
vii
Solving Problems..................................................................................................................................................... 8-29
Problems with Server.......................................................................................................................................... 8-29
Problems with Windows Server 2003 x64 Editions............................................................................................ 8-35
Problems with Windows Server 2003 and Windows 2000.................................................................................. 8-36
Problems with EXPRESSBUILDER.................................................................................................................. 8-40
Problems with Express Setup.............................................................................................................................. 8-41
Error Message during Disk Array Configuration ................................................................................................ 8-44
Problems with Master Control Menu..................................................................................................................8-45
Problems with Configuration Diskette Creator................................................................................................... 8-45
Collecting Event Log............................................................................................................................................... 8-46
Collect Configuration Information .......................................................................................................................... 8-47
Collecting Dr. Watson Di agnostic Information........................................................................................................ 8-48
Memory Dump ........................................................................................................................................................ 8-48
Preparing for Memory Dumping......................................................................................................................... 8-48
Saving the Dump File.......................................................................................................................................... 8-49
Recovery for Windows 2000 System....................................................................................................................... 8-50
Off-Line Maintenance Utility.................................................................................................................................. 8-52
Starting the Off-line Maintenance Utility............................................................................................................ 8-52
Features of Off-line Maintenance Utility............................................................................................................ 8-53
Resetting the Server................................................................................................................................................. 8-54
Forced Shutdown ................................................................................................................ ..................................... 8-54
Chapter 9........................................................................................................................... 9-1
Upgrading Y our Serv er .................................................................................................... 9-1
Safety Notes............................................................................................................................................................... 9-2
Anti-static Measures.................................................................................................................................................. 9-3
Preparing for Installation and Removal..................................................................................................................... 9-4
Device Installation or Removal Procedure................................................................................................................9-5
3.5-inch Hard Disk Drive...................................................................................................................................... 9-5
Power Supply Unit.............................................................................................................................................. 9-10
5.25-inch Device................................................................................................................................................. 9-14
Rear Access Cover .............................................................................................................................................. 9-17
PCI Access Cover................................................................................................................................................ 9-19
PCI Board............................................................................................................................................................ 9-20
Memory Board.................................................................................................................................................... 9-42
DIMM ................................................................................................................................................................. 9-45
Processor Board .................................................................................................................................................. 9-55
Processor.............................................................................................................................................................9-58
Appendix A........................................................................................................................A-1
Specifications...................................................................................................................A-1
Appendix B........................................................................................................................B-1
Other Precautions ............................................................................................................B-1
Transfer Rate of the On-board LAN Controller....................................................................................................B-1
Server Management Software...............................................................................................................................B-1
Floppy Disk...........................................................................................................................................................B-1
CD-ROM...............................................................................................................................................................B-3
Tape Media............................................................................................................................................................B-3
Keyboard...............................................................................................................................................................B-4
Mouse....................................................................................................................................................................B-5
Appendix C........................................................................................................................C-1
viii
IRQ and I/O Port Address................................................................................................ C-1
Appendix D....................................................................................................................... D-1
Installing Windows Server™ 2003 x64 Editions........................................................... D-1
Before Installing Windows Serve r 2003 x64 Editions..............................................................................................D-1
Optional Boards Supported by NEC EXPRESSBUILDER.................................................................................D-1
Updating System .................................................................................................................................................. D-1
Re-installing to the Hard Disk Which Has Been Upgraded to Dynamic Disk ..................................................... D-1
MO Device...........................................................................................................................................................D-1
Media such as DAT .............................................................................................................................................. D-2
Partition Size ........................................................................................................................................................ D-2
Installing Windows Server™ 2003 x64 Editions......................................................................................................D-3
Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER"............................... D-3
Windows Server™ 2003 x64 Editions Clean Installation ....................................................................................D-5
Updating the System.............................................................................................................................................D-6
Driver Installation and Advanced Settings................................................................................................................D-7
PROSet.................................................................................................................................................................D-7
Network Driver.....................................................................................................................................................D-8
Optional Network Board Driver........................................................................................................................... D-8
Graphics Accelerator Driver.................................................................................................................................D-9
Installing SCSI Controller Driver (Adaptec 29320 / SCSI U160 PCI-ATX-64b)................................................D-9
Installing Disk Array Controller Driver (SecuRAID 321)....................................................................................D-9
Setting for Collecting Memory Dump (Debug Information).................................................................................D-9
Appendix E........................................................................................................................E-1
Installing Windows Server™ 2003 ..................................................................................E-1
Before Installing Windows Server™ 2003 ................................................................................................................E-1
Optional Boards Supported by NEC EXPRESSBUILDER..................................................................................E-1
Updating System ...................................................................................................................................................E-1
Re-installing to the Hard Disk Which Has Been Upgraded to Dynamic Disk ......................................................E-1
MO Device............................................................................................................................................................E-1
Media such as DAT ...............................................................................................................................................E-2
Partition Size .........................................................................................................................................................E-2
Installing Windows Server 2003................................................................................................................................E-3
Creating "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER"....................................................E-3
Windows Server 2003 Clean Installation..............................................................................................................E-5
Updating the System..............................................................................................................................................E-6
Upgrade Installation ..............................................................................................................................................E-7
Driver Installation and Advanced Settings.................................................................................................................E-9
PROSet..................................................................................................................................................................E-9
Network Driver....................................................................................................................................................E-10
Re-install the Network Driver.............................................................................................................................E-10
Installing SCSI Controller Driver (Initio 101 / Adaptec 29320)..........................................................................E-11
Installing SCSI Controller Driver (SCSI U160 PCI-ATX-64b)...........................................................................E-11
Installing Disk Array Controller Driver (SecuRAID 321)...................................................................................E-11
Setting for Collecting Memory Dump (Debug Information)................................................................................E-11
Appendix F ........................................................................................................................E-1
Product Configuration Record Table..............................................................................E-1
Hardware...............................................................................................................................................................E-1
Software.................................................................................................................................................................E-4
Chapter 1
Notes on Using Your Server
This chapter includes information necessa ry fo r proper and safe operation of your server.
1-2
WARNING LABELS
A warning label is attached to components with possible danger or their vicinity in your server to inform the user that a
hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of these labels.)
If you find any label totally/partially removed or illegible due to damage, contact your sales representative.
1-3
SAFETY NOTES
This section provides notes on using your server safely. Read this section carefully to ensure proper and safe use of the
server. For symbols, see "SAFETY INDICATIONS" provided earlier.
General
WARNING
Do not use the server for services where critical high availability may directly affect human lives.
Your server is not intended to be used with or control facilities or devices concerning human
lives, including medical devices, nuclear facilities and devices, aeronautics and space devices,
transportation facilities and devices; and facilities and devices requiring high reliability. We
assume no liability for any accident resulting in personal injury, death, or property damage if the
server has been used in the above conditions.
Do not use the server if any smoke, odour, or noise is present.
If smoke, odour, or noise is present, immediately turn off the POWER switch and disconnect the
power plug from the outlet, then contact your service representative. Using the server in such
conditions may cause a fire.
Keep needles or metal objects away from the server.
Do not insert needles or metal objects into ventilation holes in the server or openings in the
fl
oppy disk or CD-ROM drive. Doing so may cause an electric shock.
Keep water or foreign matter away from the server.
Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the
server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the
server. When such things accidentally enter the server, immediately turn off the power and
disconnect the power plug from the outlet. Do not disassemble the server. Contact your service
representative.
CAUTION
1-4
Power Supply and Power Cord Use
WARNING
Do not hold the power plug with a wet hand.
Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may
c
ause an electric shock.
Plug in to a proper power source.
Use a proper wall outlet. Use of an improper power source may cause a fire or a power leak.
Do not install the server where you need an extension cord. Use of a power cord that does not
meet the power specifications of your server may heat up the cord and cause a fire.
Do not connect the power cord to an outlet that has an illegal number of connections.
The electric current exceeding the rated flow overheats the outlet, which may cause a fire.
Insert the power plug into the outlet as far as it goes.
Heat generation resulting from a halfway inserted power plug (imperfect contact) may cause a fire.
Heat will also be genera ted if condensation is formed on dusty blade s of the halfway inserted plug,
increasing the possibility of fire.
Use an authorized power cord only.
Use only the power cord that comes with your server. Use of an unauthorized power cord may
cause a fire when the electric current exceeds the rated flow.
Also, observe the following to prevent an electric shock or fire caused by a damaged cord.
Do not stretch the cord harness.
Do not pinch the power cord.
Do not bend the power cord.
Keep chemicals away from the power cord.
Do not twist the power cord.
Do not place any object on the power cord.
Do not bundle power cords.
Do not alter, modify, or repair the power cord.
Do not secure the power cord with staples or equivalents.
Do not use any damaged power cord. (Replace a damaged power cord with a new one of the
same specifications. Ask your service representative for replacement.)
Do not use the attached power cord for any other devices or usage.
The power cord that comes with your server is designed aiming to connect with this server and
to use with the server, and its safety has been tested. Do not use the attached power cord for
ny other purpose. Doing so may cause a fire or an electric shock. a
CAUTION
Installation, Relocation, Storage, and Connection
1-5
CAUTION
Never attempt to lift the server only by three persons or less.
Your server weighs 75 kg (depending on its hardware configuration). Carrying the server only by
three persons or less may strain your back. Hold the server firmly by its bottom with four
persons or more to carry it. Do not hold the front door to lift the server. The front door may be
disengaged from the server, causing personal injury.
Do not install the server in any place other than specified.
Do not install the server in the following places or any place other than specified in this manual.
Failure to follow this instruction may cause a fire.
a dusty place
a humid place such as near a boiler
a place exposed to direct sunlight
an unstable place
Do not connect any interface cable with the power cord of the server plugged to a power source.
Make sure to power off the server and unplug the power cord from the power outlet before
installing/removing any optional internal device or connecting/disconnecting any interface cable
to/from the server. If the server is off-powered but its power cord is plugged to a power source,
touching an internal device, cable, or connector may cause an electric shock or a fire resulted
from a short circuit.
Do not use any unauthorized interface cable.
Use only interface cables provided by us and locate a proper device and connector before
connecting a cable. Using an authorised cable or connecting a cable to an improper destination
may cause a short circuit, resulting in a fire.
Also, observe the following notes on using and connecting an interface cable.
Do not use any damaged cable connector.
Do not step on the cable.
Do not place any object on the cable.
Do not use the server with loose cable connections.
Do not use the equipment in the place where corrosive gases exist.
Make sure not to locate or use the server in the place where corrosive gases (sulphur dioxide,
hydrogen sulphide, nitrogen dioxide, chlorine, ammonia, ozone, etc) exist.
Also, do not set it in the environment where the air (or dust) includes components accelerating
corrosion (ex. sulphur, sodium chloride) or conductive metals. There is a risk of a fire due to
corrosion and shorts of an internal printed board.
Do not provide the wiring for the server to exceed the rating of the power supply.
To prevent burns, fires, and device damages, the power supplied to the server shall not exceed
the rating load of the power branch circuit. The server requires three or four Power Cords
(depending on your configuration). Connect each power cord to each appropriate Wall Outlet
provided with 20A branch circuit. Contact your electric constructor or the local power company
for the requirements on the wiring and installation of electric facilities.
1-6
Cleaning and Working with Internal Devices
Do not disassemble, repair, or alter the server.
Never attempt to disassemble, repair, or alter the server on any occasion other than described
in this manual. Failure to follow this instruction may cause an electric shock or fire as well as
malfunctions of the server.
Do not look into the CD-ROM drive.
A laser beam used in the CD-ROM drive is harmful to the eyes. Do not look into or insert a
mirror into the drive while the drive is powered. If a laser beam is caught in your eyes, you may
lose your eyesight (the laser beam is invisible).
Do not remove the lithium and NiMH batteries.
Your server contains lithium and NiMH batteries. Do not remove the battery. Danger of
explosion if the battery is incorrectly replaced. Placing the battery close to a fire or in the water
may cause an explosion.
When the server does not operate appropriately due to dead lithium and/or NiMH batteries,
contact your service representative to replace it only with the same or equivalent type
recommended by us. Do not disassemble the server to replace or recharge the battery by
yourself.
Disconnect all the power plugs before accessing inside the server, or connecting the
peripherals.
The server has two power cords.
Make sure to power off the server and disconnect all power plugs from the power outlets before
cleaning or installing/removing internal optional devices. T ouching any internal device of the
server with its power cords connected to a power source may cause an electric shock even of
the server is off-powered.
Disconnect all the power plugs from the outlet occasionally and clean the plug with a dry cloth.
Heat will be generated if condensation is formed on a dusty plug, which may cause a fire.
High temperature
Immediately after the server is powered off, its internal components such as hard disks are very
hot. Leave the server until its internal components fully cool down before installing/removing any
component.
Make sure to complete board installation.
Always install a board firmly. An incompletely installed board may cause a contact failure,
resulting in smoke or fire.
Protect the unused connectors with a protective cap.
The unused power supply cable connectors are covered with a protective cap to prevent short
circuits and electrical hazards. When removing the power supply cable connector from the
internal devices, attach a protective cap to the connector. Failure to follow this warning may
cause a fire or an electric shock.
Do not touch any electrical component inside the server during the hot-swap replacement.
All power flows inside the server during the hot-swap of replaceable components (PCI add-in
cards, hard disk, cooling fan, and power supply). Do not touch the electrical components inside
the server to avoid an electric shock.
WARNING
CAUTION
During Operation
1-7
Avoid contact with the server during thunderstorms.
Disconnect all power plugs from the outlets when a thunderstorm is approaching. If it starts
thundering before you disconnect the all power plugs, do not touch any part of the server
including the cables. Failure to follow this warning may cause a fire or an electric shock.
Keep animals away from the server.
Failure to follow this warning may cause a fire or an electric shock.
Do not place any object on top of the server.
An object placed on top of the server may fall down, resulting in damage to your property
around the server.
Do not use a cellular phone or pager around the server.
Turn off the cellular phone or pager. Radio interference may cause malfunctions of the server.
Do not remove the cooling fans.
Only an authorized service technician can remove the cooling fans from the server.
CAUTION
1-8
FOR PROPER OPERATION
Observe the following notes for successful operation of the server. Use of the server ignoring these notes will cause
malfunctions or failures of the server.
Install the server in a place that meets requirements for successful operation. For details, see Chapter 3,
"Setting Up Your Server."
Do not delete the hard disk partition exclusively provided for maintenance of the server although it may
appear on the operating system.
Make sure to power off the server before connecting or disconnecting cables between the server and
peripheral devices.
Verify that the access lamp on the server is unlit before turning off the server or ejecting the floppy disk.
The server management logic on your system board monitors and logs system voltage changes. When
plugging the power cord to the system, you may experience 10 seconds delay from the time you press the
POWER switch on the front panel. This is normal system operation and is required by the server management
logic.
When you have just turned off the server, wait at least 30 seconds before turning it back on.
Do not turn off the server until characters following our logo appear on the screen.
Turn off the power and unplug the power cord from the outlet before relocating the server.
Some software includes a command to eject the CD-ROM tray. Make sure that the front door is opened before
running the command. Running this command with the front door clos ed may cause the CD-ROM tray or the
media to hit against the front door, resulting in a failure of the server.
Clean the server on a regular basis. (See Chapter 7 for cleaning.) Regular cleaning proactively prevents
various failures of the server.
Lightning may cause a momentary voltage drop. To prevent this problem, it is recommended to use an
uninterruptible power supply unit.
Check and adjust the system clock before the operation if any of the following conditions is applicable.
– After transport of the server
– After storage of the server
– After the server is entered into the paus e state under the environmental condition enduring the server
operation (temperature: 10°C to 35°C, humidity: 20% to 80%)
Check the system clock at the rough rate of once per month. When the system clock is installed in a system
requiring high time precision, it is recommended to use a time server (NTP server).
If the system clock is remarkably delayed or advanced as the passage of time in spite of adjustment, contact
your service representative to ask for maintenance.
Store the unit under the storage condition (temperature: -10°C to 55°C, humidity: 20% to 80%, without
condensation) to allow built-in devices and the unit to operate correctly in the next operation.
Make sure to use optional devices supported by the server. Some non-supported devices may be physically
installed/connected but cause failures of the server as well as malfunctions of the server.
We recommend you use our genuine products. Some third-party products claim that they suppo rt the server.
However, repair of the server due to a failure or damage resulting from use of such third-party products will
be charged.
Playback of disks that do not conform to CD-ROM standards with the CD-ROM drive is not guaranteed.
TRANSFER TO THIRD PARTY
The following must be observed when you transfer (or sell) the server or software provided with the server to a third
party:
Express server
Make sure to provide this manual along with the server to a third party.
IMPORTANT: About data on the hard disk
Be sure to take appropriate measures not to leak important data (e.g., customers'
information or companies' management information) on the removed hard disk to any third
parties.
Data seems to be erased when you empty "Recycle Bin" of Windows or execute the
"format" command of the operating system. However, the actual data remains written on
the hard disk. Data not erased completely may be restored by special software and used for
unexpected purposes.
It is strongly recommended that the software or service (both available at stores) for data
erasure should be used in order to avoid the trouble explained above. For details on data
erasure, ask your sales representative.
1-9
Provided software
To transfer or sell any software application that comes with the server to a third party, the following requirements must
be satisfied:
All provided software applications must be transferr e d and no backup copies must be retained.
Transfer requirements listed in "Software License Agreement" that comes with each software application must
be satisfied.
Software applications that are not approved for transfer must be uninstalled before transferring the server.
1-10
CONSUMABLES
Your server contains some components that are only good for a limited period of time and require replacement, such as
batteries, fans, the internal CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, we
recommend you replace these components on a regular basis. Contact your service representative for replacement or the
product.
DISPOSAL OF THE SERVER
Dispose of the server, all the internal devices, floppy disks, and CD-ROMs according to all national laws and
regulations. Also dispose of the power cord provided with the server to avoid diversion to some other devices.
IMPORTANT: For disposal (or replacement) of the battery on the IO board of the server,
contact your service representative.
NOTE: If the real-time clock battery on the I/O board reaches its life, the following
message appears on the display while running the POST. Contact your service
representative to replace the battery.
0250 System battery is dead –Replace and run SETUP
When the server does not operate appropriately due to the failure of lithium and/or NiMH
WARNING
Do not remove the lithium and NiMH batteries.
Your server contains lithium or NiMH batteries. Do not remove any battery. Danger of explosion
if the battery is incorrectly replaced. Placing the lithium or NiMH battery close to a fire or in the
water may cause an explosion.
batteries, contact your service representative to replace it only with the same or equivalent t ype
recommended by us. Do not disassemble the server to replace or recharge the battery by
yourself.
NiMH battery
Lithium battery
IO board
1-11
USER SUPPORT
When the server needs after-sales service, check if the warranty is still valid, and determine which service is necessary
as indicated on the "Certificate".
Before asking for repair, do the following when the server appears to fail:
1. Check if the power cord and the cables to other devices are properly connected.
2. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it.
3. Check if the software required for operation of the server is properly installed.
4. Check the server using a computer virus detection program. Computer virus detection programs are available
for purchase in stores.
If the server still appears to fail after you have taken the above actions, contact your service representative immediately.
Take notes on lamp indications of the server and alarm indications on the display unit before, it may provide a
significant help to your service representative.
When Having Your Server Repaired
Prepare the following when having your server repaired:
Certificate
Notes of the messages displayed on the display unit
Error information*
Records of the Express server and peripheral equipment
* Error information includes the Error Message shown in Chapter 8.
Prepare the error information only when required by your service representative.
1-12
Setting Up a Healthy Work Environment
The longer you keep using the computer equipment, the more you become tired, which may
cause disorders of your body. When you use a computer, observe the following to keep
yourself from getting tired:
Good Working Posture
You have good posture if the following are satisfied when you use a computer:
• You sit on a chair with your back straight.
• Your hands are parallel with the floor when you put them on the keyboard.
• You look at the screen slightly lower than your eye height.
You have "good working posture" as described in the above when no part of your body is
under excess strain, in other words when your muscles are most relaxed.
You have "bad posture" when you sit with your back hunched up or you operate a display
unit with your face close to the screen. Bad working posture may cause eye strain or poor
eyesight.
Display Unit Angles Adjustment
Most display units are designed for adjustment of the horizontal and vertical angles. This
adjustment is important to prevent the screen from reflecting bright lights and to make the
display contents easy to see. You will not be able to keep "good working posture" and you
will feel more tired than you should if you operate a display unit without adjusting horizontal
and vertical angles.
Screen Brightness and Contrast Adjustment
The display unit has brightness and contrast adjustment functions. The most suitable
brightness and contrast depend on the individual and the working environment (well-lighted
room or insufficient light). Adjust brightness and contrast so that the screen will be easy to
see. An extremely bright or dark screen will give a bad effect to your eyes.
Keyboard slope Adjustment
The keyboard provided with the server is designed for slope adjustment. Adjust the
keyboard angle at which the keyboard is easy to operate. The adjustment assists in
reducing strain on your shoulders, arms, and fingers.
Equipment Cleaning
Clean equipment regularly. It is difficult to see the display contents on a dusty screen.
Keeping equipment clean is also important for your sight.
Fatigue and Rest
If you feel tired, you should stop working and do light exercises.
Chapter 2
General Description
This chapter provides information that you should be familiar with before using the server. It includes names and
functions of the components and features of the server.
2-2
OVERVIEW
You r serv er is a high ly reliable, high-powered, fault-tolerant, high-capacity, multiprocessing server based on the 64-bit
Intel® Xeon™ Processor MP. It is a solid performer and offers the latest technology. The combination of computing
performance, memory capacity, and integrated I/O provides a high performance environment for many server market
applications. These range from large corporations supporting remote offices to small companies looking to obtain basic
connectivity capability such as file and print services, e-mail, web access, web site server, etc.
Your server includes a 3.5-inch diskette drive, a CD-ROM drive, a 3.5-inch hard disk bay, and removable media device
bay. In the basic configuration, the 3.5-inch hard disk bay supports up to five 1.0-inch height SCSI hard disk drives that
can be swapped in or out of the system without powering it down, if RAID functionality is configured in the system. If
the additional hard disk drive cage is installed in your server, the 3.5-inch hard disk bay supports up to thirteen 1.0-inch
height SCSI hard disk drives.
As application requirements increase, you can expand your server with an additional processor, additional memory,
add-in boards and peripheral devices: tape devices, CD-ROM, and hard disk drives.
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