NCR RealPOS 5953, RealPOS 5953 USB DynaKey User Manual

NCR RealPOS™ 5953 USB DynaKey™

Release 2.1

User Guide

200

6

B005-0000-1457
Issue B

The product described in this book is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.

Address correspondence to:

Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096

Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved

i

Preface

Safety Requirements

Caution: This device should only be powered by a power source
which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power
Source) requirements per UL1950, IEC 950, and EN 60 950. The power
source must be certified by the appropriate safety agency for the
country of installation.

Audience

This manual is written for hardware installer/service personnel,
system integrators, programmers, and field engineers.

ii

iii

Table of Contents

Chapter 1: Overview

Introduction ...........................................................................................1-1

Compatibility .................................................................................. 1-2

Features ..................................................................................................1-2

Controller Board .............................................................................1-2

Multi-Color Power LED ................................................................1-3

Keylock Positions ...........................................................................1-4

External Standard PC Keyboard Connector............................... 1-4

Special PC Setup Keypad Layout.................................................. 1-5

Three-Track MSR or Two-Track JIS MSR.................................... 1-5

Speaker............................................................................................. 1-5

Integrated 2 x 20 Customer Display ............................................1-5

Chapter 2: Site Preparation

Physical Environment ..........................................................................2-1

Operating Range............................................................................. 2-1

Storage Range .................................................................................2-1

Transit Range .................................................................................. 2-1

Electrical Requirements .................................................................2-2

Power Consumption ...................................................................... 2-2

Cable Length Limitations ..............................................................2-2

Dimensions ............................................................................................2-3

Chapter 3: Hardware Installation

Introduction ...........................................................................................3-1

Serial Number Location................................................................. 3-2

Cable Connector Access ................................................................3-3

Mounting Options..........................................................................3-3

Installing a USB DynaKey ...................................................................3-4

iv

Installing a Remote Table Top USB DynaKey (5964-K032) .....3-4

Installing an Integrated Customer Display (5972-F040) ........... 3-6

Installing a Checkstand Mounted DynaKey ............................3-11

Installing a 5953-K023 Checkstand Mount...........................3-11

Powering Up ................................................................................. 3-15

Special Keypad Mode.............................................................. 3-15

Normal Operating Mode ........................................................3-18

Screen Saving Feature.................................................................. 3-19

Chapter 4: Programming

Firmware ................................................................................................4-1

USB DynaKey Capabilities............................................................ 4-1

FPGA Firmware Defaults.............................................................. 4-2

Unique POS Capabilities ...............................................................4-2

NCRUsbKeyboardCtl HID usages ..........................................4-2

Programmable Key Matrix .......................................................4-4

Configurable Key Click Tone ................................................... 4-8

NCR Platform Software Components..................................... 4-9

NCR USB DynaKey Control Parameterization Registry

Values ........................................................................................4-11

NCR USB DynaKey Control Data Capture Registry

Values ........................................................................................4-12

12.1-Inch USB DynaKey Video Drivers..................................... 4-15

Chapter 5: 5953 USB DynaKey Migration

Overview................................................................................................5-1

Discussion .............................................................................................. 5-3

LCD 800x600 High-Bright Long-Life Color................................ 5-4

LCD Interface ..................................................................................5-4

Touch option ................................................................................... 5-4

Hot Plug........................................................................................... 5-5

v

POS-Checkout Style Keyboard..................................................... 5-5

Double-High / Double-Wide Keys.............................................. 5-6

Keyboard Programmability .......................................................... 5-7

Keylock ............................................................................................5-8

Key Click.......................................................................................... 5-8

Error Tone........................................................................................ 5-8

MSR ..................................................................................................5-8

Scanner port ....................................................................................5-9

Additional ports .............................................................................5-9

Power LED ......................................................................................5-9

Fingerprint Sensor.......................................................................... 5-9

Smartcard Reader .........................................................................5-10

Key Re-mapping Registry Manipulation Tool................................ 5-11

Chapter 6: Hardware Service

Safety Requirements............................................................................. 6-1

Problem Isolation Procedures.......................................................6-2

Troubleshooting Table...............................................................6-2

Servicing the DynaKey Module.......................................................... 6-5

Disassembling the DynaKey......................................................... 6-5

Removing the Remote Table Top Mount................................6-6

Removing the Back Cover.........................................................6-7

Removing the MSR .................................................................... 6-8

MSR Cleaning Cards..................................................................6-9

Removing the Speaker Assembly ............................................ 6-9

Removing the Controller Board............................................. 6-10

Removing the LCD ..................................................................6-12

Removing the Keypad............................................................. 6-14

Removing the Keylock Adapter Assembly .......................... 6-15

Replacing the Keylock assembly............................................ 6-16

Re-Assembling the DynaKey......................................................6-16

vi

Controller Board..................................................................................6-17

Connector Identification..............................................................6-17

Connector Pin-Out Information ................................................. 6-18

DVI Connector..........................................................................6-18

Powered USB Connector.........................................................6-19

USB Connectors........................................................................6-20

Cables....................................................................................................6-21

DVI to DVI.....................................................................................6-21

Powered USB (12 V) to 2 x 4 Locking Connector.....................6-21

DVI to CHAMP............................................................................. 6-21

DynaKey Cleaning Procedures......................................................... 6-22

Cleaning the Glass........................................................................6-22

vii

Revision Record

Issue Date Remarks

A Aug 2002 First issue

B Dec 02 Updated Programming Chapter with firmware

interface information

viii

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.

NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications

This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.

Voluntary Control Council for Interference (VCCI)

ix

Declaration of Conformity

Manufacturer’s Name

NCR Corporation

Manufacturer’s Address

NCR Corporation
Retail Systems Group – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

Type of Equipment

Information Technology Equipment

Model Number

Class 5953

Electrical Ratings (Input)

12 V dc, 2.0 A

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022

EN 55024

73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All

Director of Quality Assurance
NCR Corporation
Retail Products & Systems — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

European Contact:

International IP Counsel
206 Marylebone Road
London, NW1 6LY, England

x

Chapter 1: Overview

20064

Introduction

The NCR RealPOS 5953 USB DynaKey is a Point-of-Sale (POS)
keyboard with a built-in 12.1-inch flat panel Liquid Crystal Display
(LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys),
which are located beside the display. The functions of these keys
change depending on the software application appearing on the LCD.

Also included is an optional Keylock or Fingerprint recognition, a 3­track ISO or 2-track JIS Magnetic Stripe Reader (MSR), a speaker, and 3
USB Type A connectors for external devices.

The speaker volume is controlled by software.

The 5953 interfaces with the host terminal via two cables.

• Powered Universal Serial Bus (USB) for data and power

• Digital Visual Interface (DVI) cable for video

1-2 Chapter 1: Overview

Compatibility

The USB DynaKey is designed for the following terminals:

• NCR 7452 (Release 4.0 or later)

• NCR 7456

Features

• DVI Communications - industry standard video communications

• USB Communications - Three Type A connectors for external

devices

• Field Programmable Gate Array (FPGA) - Controls the Keylock,

Speaker, LED, MSR, and Keypad. It communicates to the host
terminal through the USB Hub.

• 12.1-Inch active-matrix (TFT) color LCD - SVGA, 800 x 600, 262,144

colors

• Multi-color power status LED

• Keylock

• Three-track ISO MSR and JIS two-track MSR (optional)

• Speaker (separate from the PC speaker)

• Scanner interface (USB)

• Integrated 2 x 20 Customer Display (optional)

• Integrated keypad

Controller Board

The Controller Board contains a Field Programmable Gate Array
(FPGA) and configuration Flash memory. Except for video, all
communications from the 5953 to the host terminal are through the
Universal Serial Bus (USB) hub.

Chapter 1: Overview 1-3

Multi-Color Power LED

On the face of the USB DynaKey is a multi-color power LED. The
status and condition indicated by the LED are shown as follows.

Status Condition

Green DynaKey power on

Orange* LCD in standby mode (or see note below)

Red FPGA reporting an error condition

Flashing
(red/green)

DynaKey keypad in PC Setup mode
(See Special Keypad mode in Installation)

Off DynaKey powered off

Note: The LED may also be orange for a few seconds on power-up
before display is active.

1-4 Chapter 1: Overview

Keylock Positions

The USB DynaKey includes a standard NCR Keylock, accessible
through the FPGA.

There are four positions: Exception, Locked, Retail, and Supervisor.
They are explained in the following table.

Abbreviation Position Description

Ex Exception Used by the customer or service representative

to perform low level programming such as
workstation diagnostics, configuring the
workstation, or loading the workstation.

L Locked Used to lock keyboard input to prohibit use of

normal functions.

R Retail Used when performing normal retail mode

functions.

S Supervisor Used by the supervisor to provide highest level

of workstation control in cases such as refunds
and running totals.

External Standard PC Keyboard Connector

An external keyboard can be connected to the 5953 through one of the
external USB ports. This permits alphanumeric entry via a standard
computer keyboard. Data is simply passed through to the host via the
Powered USB connector.

Chapter 1: Overview 1-5

Special PC Setup Keypad Layout

On power-up, the operator can switch the DynaKey into an alternate
keypad layout that can be used with many PC BIOS setup and
configuration routines. The alternate layout contains keys such as ESC,
TAB, END, “+”, “-” and arrow keys which are not available in the
normal keypad layout. The alternate layout allows the operator to
configure a PC without an external alphanumeric keyboard. (See the
Installation chapter.)

Three-Track MSR or Two-Track JIS MSR

The 5953 includes an optional integrated International Organization for
Standardization (ISO) three-track analog MSR head or a two-track JIS
MSR head.

Speaker

The 5953 includes a built-in speaker. By default, it sounds key clicks,
but it can be programmed to sound tones under control of the
application program. The speaker is tied to the speaker control of the
host terminal so that whenever the terminal speaker sounds, so does
the 5953 speaker.

Integrated 2 x 20 Customer Display

The Model 5953 supports an optional integrated 2 x 20 VFD customer
display. The display is installed using the 5964-K032 Remote Table Top
Mount and the 5972-F040 Integrated Post Mount.

1-6 Chapter 1: Overview

Chapter 2: Site Preparation

Physical Environment

Operating Range

Condition Range

Temperature 5° to 45°C

Relative Humidity 10% to 90% (Non-condensing)

Atmospheric Pressure 3000 meters (max.)

Storage Range

Condition Range

Temperature -10° to 50°C

Relative Humidity 10% to 90%

Transit Range

Condition Range

Temperature -40° to 60°C (One week max.)

Relative Humidity 5% to 95%

2-2 Chapter 2: Site Preparation

Electrical Requirements

Voltage Tolerance Current (Max)

5953 Module

(from Host)

+12 V Supply Voltage

±10%

1600 mA

External USB Port

+5V

±5%

500 mA

External USB Port

+5V

±5%

500 mA

External USB Port

+5V

±5%

500 mA

Fingerprint Board
(Optional)

+5V

±5%

100 mA

Power Consumption

Typical Maximum

5953 Module

16.0 W 19.2 W

Cable Length Limitations

Configuration Length

Connected to a host terminal 4 m (13 ft)

Chapter 2: Site Preparation 2-3

Dimensions

20051

470 mm
(18.5 in.)

300 mm
(11.7 in.)

255 mm

(10.0 in.)

20052

470 mm
(18.5 in.)

420 mm
(16.5 in.)

366 mm

(14.5 in.)

255 mm

(10.0 in.)

263 mm

(10.3 in.)

2-4 Chapter 2: Site Preparation

5953-K023 Checkstand Mount

The Checkstand Mount is fully adjustable between the minimum and
maximum dimensions that are illustrated below. The DynaKey can
also be rotated right and left of center (shown) by approximately 90
degrees, as well as tilted from a vertical position to approximately 45
degrees (shown).

19909

213 mm

(8.4 in.)

216 mm

(8.5 in.)

400 mm

(15.75 in.)

330 mm

(13.0 in.)

370 mm

(14.5 in.)

480 mm

(19.0 in.)

38 mm

1.5 in.

7.6.mm

0.30 in.

70 mm

2.75 in.

89 mm

3.5 in.

114 mm

4.25 in.

Chapter 2: Site Preparation 2-5

There are two positions to install the post to the back of the DynaKey.

19908

270 mm

(10.75 in.)

200 mm

(8.0 in.)

105 mm

4.13 in.

140 mm

5.5 in.

2-6 Chapter 2: Site Preparation

Chapter 3: Hardware Installation

Introduction

Caution: This device should only be powered by a power supply
source which meets Safety Extra Low Voltage (SELV) and LPS (Limited
Power Source) requirements per UL1950, IEC 950, and EN 60 950. The
power source must be certified by the appropriate safety agency for the
country of installation.

Caution: Use a grounding strap when installing this feature.

The DynaKey is fully assembled at the factory. This section describes:

• Serial number locations

• Cable Connector Access

• Mounting Options

• Installing a USB DynaKey

• Installing an Integrated Customer Display

• Powering Up

• Screen Saving Features

3-2 Chapter 3: Hardware Installation

Serial Number Location

The serial number is located on the bottom edge of the DynaKey
module.

19940

Serial Number Label

Chapter 3: Hardware Installation 3-3

Cable Connector Access

The cable connectors are located on the bottom of the 5953 assembly.
Tilt display to access the cable connectors.

19905a

DVI

(Video In)

Powered USB

(Data/Power In)

Dual USB
(External)

Single USB

(External)

Mounting Options

The 5953 USB DynaKey can be installed various configurations:

• 5964-K032 Remote Table-top Mount

• 7401-K533 Wall Mount

• 5952-K024 Checkstand Mount w/Base

• 5953-K023 Checkstand Mount

3-4 Chapter 3: Hardware Installation

Installing a USB DynaKey

Installing a Remote Table Top USB DynaKey
(5964-K032)

This section discusses how to install the USB DynaKey hardware
configurations. See the terminal Hardware User’s Guide for specific
procedures about how to connect the USB DynaKey to the host
terminal.

1. Route the Powered USB Cable and DVI Cable down through

mount and out the back of the base.

19942a

Chapter 3: Hardware Installation 3-5

2. Connect the cables to the DynaKey.

• Connect the terminal DVI cable to the DynaKey DVI connector.

• Connect the terminal Powered USB cable to the DynaKey

Powered USB connector.

• Connect external USB devices to the DynaKey USB connectors

(optional).

19905a

DVI

(Video In)

Powered USB

(Data/Power In)

Dual USB
(External)

Single USB

(External)

3-6 Chapter 3: Hardware Installation

Installing an Integrated Customer Display
(5972-F040)

The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature
5972-F040.

20050

Customer Display Post Base

Telescoping Post Adapter

Telescoping Post

Integrated Display Swivel

Screw (4)