NCR P1535 POS (7761) Site Preparation Manual

SITE PREPARATION GUIDE

NCR P1535 POS ( 7761 )

Release 1.0

BCC5-0000-5053
Issue B

The product described in this document is a licensed product of NCR Corporation.

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registered trademarks of their respective companies and are hereby acknowledged.

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It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become

available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances,

photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR

office for information that is applicable and current.

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Copyright © 2016–2017

By NCR Corporation

Duluth, GA U.S.A.

All Rights Reserved

Preface

Audience

This publication is written for hardware installer/service personnel, system integrators,
and field engineers.

Notice: This document is NCR proprietary information and is not to be disclosed or
reproduced without consent.

Safety Requirements

The NCR P1535 POS conforms to all applicable legal requirements. To view the
compliance statements see the NCR HSR POS Terminals Safety and Regulatory Statements
(B005-0000-5069).

Caution: The on/off switch is a logic switch only. The AC line voltage primaries are

live at all times when the power cord is connected. Therefore, disconnect the AC power
cord before opening the unit to install features or service this terminal.

i

Caution: UVLight — Avoid looking directly at UVLights.

Lithium Battery Warning

Warning: Danger of explosion if battery is incorrectly replaced. Replace only with

the same or equivalent type as recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.

Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d'un type recommandé
par le constructeur. Mettre au rébut les batteries usagées conformément aux
instructions du fabricant.

Battery Disposal (Switzerland)

Refer to Annex 4.10 of SR814.013 for battery disposal.

IT Power System

This product is suitable for connection to an IT power system with a phase-to-phase
voltage not exceeding 240 V.

Peripheral Usage

This terminal should only be used with peripheral devices that are certified by the
appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those
which are recommended by NCR Corporation.

Warning: DO NOT connect or disconnect the transaction printer while the terminal

is connected to AC power. This can result in system or printer damage.

ii

Warning: DO NOT connect or disconnect any serial peripherals while the terminal

is connected to AC power. This can result in system or printer damage.

Grounding Instructions

In the event of a malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This product is
equipped with an electric cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into a matching outlet that is properly
installed and grounded in accordance with all local codes and ordinances. Do not
modify the plug provided – if it will not fit the outlet, have the proper outlet installed by
a qualified electrician. Improper connection of the equipment-grounding conductor can
result in a risk of electric shock.

The conductor with insulation having an outer surface that is green with or without
yellow stripes is the equipment-grounding conductor.

If repair or replacement of the electric cord or plug is necessary, do not connect the
equipment-grounding conductor to a live terminal. Check with a qualified electrician or
service personnel if the grounding instructions are not completely understood, or if you
are in doubt as to whether the product is properly grounded.

Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole
receptacles that accept the product’s plug. Repair or replace damaged or worn cords

immediately.

Out of Box Failure (OBF)

If you experience an out of box failure (OBF) during installation or staging related to a
missing, wrong or defective unit or item, simply provide NCR with a detailed
description of the issue and the item will be replaced free of charge. For assistance with
this process send an email to [e-mail] with the following details:

• NCR Sales Order # (Sales Order # are located on the box)

• Date of Product Installation

• Product Model #

• Unit Serial #

• NCR part # of defective/missing/wrong component

• Description of Failure (please be specific. For example: “display will not power on”)

• Customer/Requestor’s contact name, phone number and/or e-mail address

• Address to ship replacement part(s)

iii

Warranty

Transport the product n its original packaging to prevent impact damages.

If you do not have access to a computer, you may leave a voice message at: 1-800-528­8658 (USA), or (International) [phone]. When leaving a message, please provide a
phone number and/or an email address so NCR can contact you if additional details are
needed.

Note: Used equipment that experiences a failure does not qualify as an OBF and

should go through the NCR warranty process.

Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in the
warranty. In general, damages due to the following are not covered by the warranty.

• Improper or insufficient maintenance

• Improper use or unauthorized modifications of the product.

• Inadequate location or surroundings. Site installation must conform to guidelines
listed in this document and the NCR Workstation and Peripheral AC Wiring Guide
(BST0-2115-53).

For detailed warranty arrangements please consult your contract documents.

iv

Returning Defective Hardware for Service

Use the following procedure to report/return defective hardware.

Call the NCR Customer Care Center at 1-800-262-7782 and have the following information
available when you place the call.

• Class/Model number of the defective equipment

• Serial Number of the defective equipment

• Equipment location in the store

• Description of the problem, including any system error codes, error condition, or
guidance to the area of failure.

The NCR Agent will provide you with a work order number, which serves as your
Return Material Authorization (RMA). Please provide the RMA on the outside of the
shipping box.

Note: A work order must be opened for each device that is shipped for repair.

References

• NCRP1535 POS(7761)UserGuide (BCC5-0000-5054)

• 7761 Service Guide (BCC5-0000-5055)

• 7761 Parts IdentificationManual (BCC5-0000-5056)

Table of Contents

NCR P1535 POS Site Preparation

Introduction 1

Customer Responsibilities 3

LAN Communications 3

Environmental Requirements 4

Barometric Pressure 4

Temperature 4

Humidity 4

POS Dimensions 5

7761 Terminal with MSR and Sidecar 5

7761 Terminal with MSR and No Sidecar 5

7761 Terminal with Dallas Key and No Sidecar 6

v

7761 Terminal with Expansion and on the P-Series Stand 6

7761 Terminal with No Expansion and on the P-Series Stand 7

7761 Terminal with Expansion and on the X-Series Stand 7

7761 Terminal with No Expansion and on the X-Series Stand 8

2x20 LCDCustomer Display on the P-Series Stand (7761-F460) 8

XD10 LCD Customer Display on the P-Series Stand (7761-F461) 9

2x20 LCD Customer Display on the ExtensionArm (7761-K460) 9

XD10 LCD Customer Display on the (7761-K462) ExtensionArm 10

Wall Mount Dimensions 11

Power Supply Dimensions 13

Power Supply Bracket 14

Terminal Weight 15

Shipping Weight and Dimensions 15

Airflow Requirements 16

Electrical Requirements 17

Terminal Power Requirements 17

Peripheral Power Requirements 17

AC Store Wiring Requirements 17

Cable Routing 18

Power Protection 22

vi

Revision Record

Issue Date Remarks

Feb 2016 First Issue

A

May 2016 Update for Release 1.1

B

NCR P1535 POS Site Preparation

Introduction

The Site Preparation Guide provides the information necessary to prepare a site to NCR
specifications prior to installing an NCR P1535 POS terminal. Prepare the site properly
before installing the terminal.

This is a contractual document. It contains important warnings and confers important
legal rights and obligations. You are advised to read it carefully.

It is the responsibility of the customer to ensure that all installation preparations are
complete and in compliance with NCR specifications and requirements and all
applicable national, state, or local codes, regulations, and laws.

1-2 Site Preparation

About this Document

This document provides site preparation information for NCRP1535 POS components
but does NOT provide Peripheral component and AC wiring site preparation
information.

This chapter contains the information necessary for the preparation of a site conforming
to the NCR specifications. It is very important that the site complies with the
requirements specified in the document because, once the equipment has been installed,
deficiencies in site preparation or the problems caused by these deficiencies are much
more difficult to detect and correct. Further, failure to comply with these requirements
or to take proper steps to protect equipment against risks identified in this document
may cause serious damage to the equipment and to the customers business.

In addition to the need to comply with the requirements specified, electrical wiring and
mechanical systems must also comply with all relevant codes, laws, and regulations.

It is important that a customer or his agent who is fully conversant with the special
requirements of electronic equipment prepare the site. The responsibility of ensuring
that the site is prepared in compliance with this document remains with the customer.

For information and guidance purposes only, a list is provided, in general terms, of
those matters for which the customer is responsible. This list does not intend to be
comprehensive, and in no way modifies, alters, or limits the responsibility of the
customer for all aspects of adequate site preparation.

NCR staff is available to answer questions relating to the contents of this document
except where:

• a customer has been notified that a full or partial consultancy service is available
and/or that NCR is willing to undertake a preliminary or final site survey and

• the customer shall have entered into a formal contract with NCR for provision of the
same.

No comment, suggestion, or advice offered or not offered about preparation of the site
nor any inspection of the site whether before or after preparation is to be taken as
approval of the location of the site and equipment or its preparation and NCR is not
liable in respect of any comment, suggestion, or advice given by its staff or in respect to
any failure to give advice.

Finally, only the customer can know the full extent of damage, which may be caused to
his business because of failure of the equipment that is to be installed. For this reason, it
is the customer's responsibility to ascertain the extent of any possible damage to his
existing or planned business, and to effect full insurance in respect of it.

Site Preparation 1-3

Customer Responsibilities

Before installing the system, the customer must perform or provide the following:

• When required by NCR, provide the NCR Customer Services representative with
appropriate drawings that indicate:

• Equipment location

• Site wiring (power and communications, paths and lengths)

• Location of other equipment that may generate electrical noise, electromagnetic

interference, or heat

• Make building alterations necessary to meet wiring and other site requirements

• Provide and install all communications cables, wall jacks, special connectors, and
associated hardware

• Provide and install necessary power distribution boxes, conduits, grounds, lightning
protection devices, and associated hardware

• Ensure all applicable codes, regulations, and laws (including, but not limited to,
electrical, building, safety, and health) are met

• Provide and install auxiliary power or other equipment as required

• Provide storage or service areas as required

• Meet all system or unit environmental requirements

• Provide and install floor coverings and environment systems that limit or control
static electricity build-up and discharge

In general, keep the NCR equipment area free from dust, smoke, lint, and other
particles. Avoid locating the equipment near other machines that generate ink, carbon,
and paper dust particles.

LAN Communications

The NCR P1535 Terminal supports Ethernet 10/100/1000baseT Local Area Network
(LAN) communication protocol. For Ethernet communications wiring specifications,
refer to the NCR Ethernet Communication Wiring Guide (BST0-2118-82).

1-4 Site Preparation

Environmental Requirements

Barometric Pressure

The terminal operates within the following barometric pressure conditions:

• Maximum operating altitude: 3,000 m (9,843 ft.)

• Operating range of pressure: 105 to 69 kPa (15.2 to 10.0 lb./in.)

Temperature

The terminal operates over the temperature ranges shown below. Avoid continuous
operation at, near the indicated temperature extremes, or in locations where the
temperature changes beyond the restrictions.

Temperature Parameter Restriction

Humidity

Operating

Storage

Shipping

The terminal operates within the humidity ranges shown below. Avoid continuous
operation at, near the indicated humidity extremes, or in locations where the humidity
changes beyond the restrictions. Never expose the terminal to condensation.

Humidity Type Restriction

Relative 5% to 85%, non-condensing

Maximum change rate 10%/60 minutes

Storage 10% to 90% relative humidity, three months

Shipping 5% to 95% relative humidity, one week

0°C to 40°C (32°F to 104°F), dry bulb
0°C to 45°C (32°F to 113°F), three months

-40°C to 60°C (-40°F to 140°F), one week

Site Preparation 1-5

POS Dimensions

7761 Terminal with MSR and Sidecar

7761 Terminal with MSR and No Sidecar

1-6 Site Preparation

7761 Terminal with Dallas Key and No Sidecar

7761 Terminal with Expansion and on the P-Series Stand

Site Preparation 1-7

7761 Terminal with No Expansion and on the P-Series Stand

7761 Terminal with Expansion and on the X-Series Stand

1-8 Site Preparation

7761 Terminal with No Expansion and on the X-Series Stand

2x20 LCDCustomer Display on the P-Series Stand (7761-F460)

Site Preparation 1-9

XD10 LCD Customer Display on the P-Series Stand (7761-F461)

2x20 LCD Customer Display on the ExtensionArm (7761-K460)

1-10 Site Preparation

XD10 LCD Customer Display on the (7761-K462) ExtensionArm

Site Preparation 1-11

Wall Mount Dimensions

1-12 Site Preparation

Mounting Height

The mounting height of the terminal should be appropriate for the majority of users.

Based on the recommendation of the ADA (America Disability Association), It is
recommended that the system is approximately 1220 mm (48 in.) from the floor to the
center of the display when the user is in the standing position.

Site Preparation 1-13

Power Supply Dimensions

1-14 Site Preparation

Power Supply Bracket

Note: To ensure the power cables do not get disconnected accidentally, a WallMount

Power Supply Bracket (7761–K002) can be used.

Site Preparation 1-15

Terminal Weight

Component kg lbs.

15" 7761 Terminal with MSR/Stand 7.39 16.3

Shipping Weight and Dimensions

Component kg lbs. Length x Width x Height

15" 7761 Terminal 6.8 15 381 x 229 x 813 mm

(15.0 x 9.0 x 32.0 in.)

15" 7761 Terminal with P-Series Stand 10.4 23 514 x 387 x 565 mm

(20.25 x 15.25 x 22.25 in.)

1-16 Site Preparation

Airflow Requirements

Do not block the air vents on the terminal or peripherals. These vents are necessary for
cooling.

Do not place the terminal in an enclosed area where sufficient ventilation is not
available. Leave at least 100 mm (4 inches) of clearance from air vents.

When the terminal is wall-mounted, the rear cover must have at lease 6 mm (0.25 in.)
clearance from the wall. The mounting mechanism must not block the vent holes on the
rear cover.

Site Preparation 1-17

Electrical Requirements

Terminal Power Requirements

The terminal's power supply can supply 90 Watts or 150 Watts and provides power to
the terminal and its powered peripherals.

Power Supply Range Input Current Max. Arms

LOW (115) 1.5 A

90 Watts

150 Watts

Caution: Locate the power supply away from other electrical equipment, away from

heat sources, away from possible liquid spills, and where there is adequate clearance for
cooling.

HIGH (230) 0.8 A

LOW (115) 2.2 A

HIGH (230) 1.2 A

Peripheral Power Requirements

The number of peripherals that the terminal can support is dependent upon which
peripherals are connected. For planning purposes, use the NCR P1535 POS (7761) Power

Budget Matrix (497-0510743 A) for details on total power distribution.

Note: This file requires Microsoft Excel to run.

AC Store Wiring Requirements

The customer must provide suitable AC power for the terminals, associated equipment,
and devices. We recommend a dedicated unswitched power line dedicated to the NCR
equipment installation. Refer to the NCR Workstation and Peripherals AC Wiring Guide
(BSTO-2115-53) for store AC wiring requirements. The AC outlet must be installed near
the terminal and easily accessible to the operator.

1-18 Site Preparation

Cable Routing

Peripheral cable connectors are located in an opening on the bottom of the terminal.
The cables are routed into the opening through the Terminal Stand.

1. Pivot the display toward the back.

2. Remove the Upper Stand Cover by pivoting it away from the stand. The cover has a
simple snap fit connection at the top.

Site Preparation 1-19

3. Open the Cable Door (Thumbscrew).

4. Loosen the screw on the Terminal Cable Cover. To open, press down on the
indentations in the Cable Cover to unlatch the cover and then pivot the cover open.

Note: Ensure that the screw is disengaged from the threads.

1-20 Site Preparation

5. Route the cables up through the stand and out of the Terminal Cable Cover.

6. Connect the peripheral cables to the I/O Panel.

Note: SIMcards must be inserted while the terminal is powered off.

Site Preparation 1-21

7. Install the Terminal Cable Cover and tighten thumbscrew to secure cover.

8. Close the Cable Door and tighten thumbscrew to secure cable door.

9. Install the Upper Stand Cover.

1-22 Site Preparation

Power Protection

In the process of power distribution, disturbances from outside and inside the facility
can be introduced onto power lines. Such power disturbances can provide for an
unstable environment for electronic equipment and can greatly impact the performance
of these devices. Equipment that is impacted by poor power can result in downtime,
data corruption, and increased service costs. Under these circumstances, NCR
recommends the use of power stability products. Such protection devices are intended
to guard against hardware damage and various system or program errors in the
hospitality environment.

NCR offers Power Conditioners and UPS Systems that will protect electronic equipment
and reduce downtime and extend the life of the Hospitality POS Solution. These power
stability systems combine a surge diverter and noise filter with a highly efficient low–
impedance isolation transformer. The Power Conditioners and UPS Systems control the
power variable and do not require dedicated electrical circuits or isolated ground
wiring. For more information regarding hospitality power products, please refer to Class
1625 product specific documentation.