NCR 7883 User Manual

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RealScan 7883 Inst allation and Owner Guide

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497-0424789 Release F April 2004

Information Products RSD-Atlanta

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NCR RealScan 7883 Installation and Owner Guide

The program products described in this book are licensed products of NCR Corporation. It is the policy of NCR to improve products as new technology, components, software, and firmware become available. Therefore, NCR reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. Therefore, before using this document, consult your NCR representative or NCR office for information that is applicable and current.

Contents ........................................................................................................................................2

Revision Record ...........................................................................................................................4

Obtaining Additional Information............................................................................................5

Obtaining Technical Assistance.................................................................................................5

NCR RealScan 7883 Mountings .................................................................................................6

Installation Instructions ..............................................................................................................7

Step 1 - Installing Power Supply and Interface Cables...........................................................8

Connecting the Cables to an NCR RealScan 7883 ........................................................ 8

Auxiliary RS-232 Port................................................................................................. 11

Special Installations..................................................................................................... 12

Step 2 - Setting Program Parameters and Verifying Host Connection...............................15

Turning on the RealScan 7883..................................................................................... 15

Flash Latest Firmware – 7883-1200............................................................................ 15

Programming the RealScan 7883................................................................................. 15

Programming Defaults................................................................................................. 16

Programming for USB Connection.............................................................................. 18

Reduced Space Symbology ......................................................................................... 19

Making Other Program Changes ................................................................................. 20

Scan Sample Tags........................................................................................................ 21

Determining Label Quality.......................................................................................... 22

Step 3 - Setting RealScan 7883 Scan Zone...............................................................................23

Horizontal - Pass-by Scanning..................................................................................... 24

Vertical - Pass-by Scanning......................................................................................... 24

Vertical - Presentation Scanning from Top.................................................................. 25

Vertical - Presentation Scanning from Bottom............................................................ 25

Step 4 - Mounting the RealScan 7883 ......................................................................................26

Rubber Feet.................................................................................................................. 26

Plastic Top Plate.......................................................................................................... 26

Vertical Mounting Bracket .......................................................................................... 28

Checkstand Cutout....................................................................................................... 29

Checkpoint Cable......................................................................................................... 29

Cable Clamps............................................................................................................... 29

Operating the Scanner...............................................................................................................30

Cleaning the Scanner.................................................................................................................31

Correcting Scanner Problems...................................................................................................32

Interface Information.................................................................................................................34

Interface Connector...................................................................................................... 34

Most Common Interface Cables.................................................................................. 34

Communications Protocol............................................................................................ 35

Programming Worksheet............................................................................................. 35

Checkstand Hole – RealScan 7883 Horizontal Mount................................................. 36

Checkstand Hole – RealScan 7883 Flat Mount........................................................... 37

Ventilation Requirements............................................................................................ 37

Electrical Wiring.......................................................................................................... 38

NCR RealScan 7883, METTLER TOLEDO® Scale, & Sensormatic ScanMax

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NCR RealScan 7883 Installation and Owner Guide

NCR Components........................................................................................................ 39

METTLER TOLEDO Components............................................................................. 40

Sensormatic Components ............................................................................................ 40

System Construction.................................................................................................... 41

Configuring the Scale .................................................................................................. 42

Installing the Scanner................................................................................................... 43

Connecting Sensormatic Components......................................................................... 44

Routing the Cables....................................................................................................... 45

Completing the Installation.......................................................................................... 46

Calibrating the METTLER TOLEDO® Scale.............................................................. 47

Sensormatic Deactivation Indicators ........................................................................... 49

Sensormatic Programmable Functions......................................................................... 49

Troubleshooting........................................................................................................... 50

Programming Worksheets........................................................................................................52

ASCII Code Chart ......................................................................................................................60

Regulatory Information ............................................................................................................61

Federal Communications Commission (FCC) Radio Frequency Interference

Statement..................................................................................................................... 61

Voluntary Control Council for Interference (VCCI) Radio Frequency Interference

Statement..................................................................................................................... 61

Canadian Department of Communications Radio Frequency Interference Statement. 61

Identification Labels.................................................................................................... 61

CE Mark Applicability................................................................................................. 62

Declaration of Conformity........................................................................................... 63

Laser Safety.................................................................................................................................64

Laser Safety Label....................................................................................................... 64

Laser Module Label..................................................................................................... 64

Laser Power................................................................................................................. 65

Programming Tags ....................................................................................................................66

Volume Adjustment..................................................................................................... 66

Reset ............................................................................................................................ 66

Default.........................................................................................................................66

Programming Mode..................................................................................................... 67

End............................................................................................................................... 67

Save and Reset............................................................................................................. 67

Abort............................................................................................................................ 68

Diagnostic Mode.......................................................................................................... 68

RS-232 Temporary Service Mode............................................................................... 68

Mode 1......................................................................................................................... 69

Mode 2......................................................................................................................... 69

Reset Tallies................................................................................................................. 69

Firmware Flashing....................................................................................................... 70

Hex 0............................................................................................................................ 70

Hex 1............................................................................................................................ 70

Hex 2............................................................................................................................ 71

Hex 3............................................................................................................................ 71

Hex 4............................................................................................................................ 71

Hex 5............................................................................................................................ 72

Hex 6............................................................................................................................ 72

Hex 7............................................................................................................................ 72

Hex 8............................................................................................................................ 73

Hex 9............................................................................................................................ 73

Hex A...........................................................................................................................73

Hex B...........................................................................................................................74

Hex C...........................................................................................................................74

Hex D...........................................................................................................................74

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Hex E...........................................................................................................................75

Hex F ...........................................................................................................................75

Revision Record

Date Pages Issue Remarks

02-02 All A First printing. 07-02 All B Updated to match latest units. 09-02 All C Added USB Interface.

10-02 59-72 D Added Programming Tags. 09-03 All E Added 7883-1200 information.

04-04 All F Updated Auxiliary Port and USB

Updated to match latest units.

Programming information

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Obtaining Additional Information

Order Number Title

Other Information Products

B005-0000-1436 NCR RealScan 7883 User Guide B005-0000-1437 NCR RealScan 7883 Repair Guide BST0-2121-74 NCR Scanner Programming Tags BD20-1074-A NCR Scanner/Scale Interface Programmer’s Guide

How To Obtain Information Products

Web Sites

• http://inforetail.AtlantaGA.NCR.

COM (NCR only)

• http://www.info.NCR.COM

(Anyone)

Online Order

• Connect System (NCR only)

Phone Order

• 800-543-2010 (US area)

• 622-3727 (VOICEplus)

• 44-181-242-5350 (International)

Fax Order

• 937-445-6245 (US area)

• 44 (0) 20 8 242 5355 (International)

E-Mail

• IP136695@exchange.DaytonOH.ncr.COM

(US area)

• M0500005@exchange.UnitedKingdom.NCR.

COM (International)

Mail Order

• NCR Corporation IPP-Dayton

1529 Brown St. IPP EMD-2 Dayton, OH 45479 USA

• NCR Corporation

915 High Road North Finchley London N12 0HN United Kingdom

Obtaining Technical Assistance

Technical assistance is available as follows.

• Technical assistance in the United States: 1-800-262-7782

• Technical assistance in other countries: call your local NCR office

• To order parts: 1-800-438-7830

Note: If you find any defective parts during installation of a new scanner, contact the Customer Satisfaction Hotline at one of the following.

• In the United States, call: 1-800-528-8658 (USA)

• In all other countries call: your local NCR office

• E-mail: CustomerSat.Retail@NCR.com

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NCR RealScan 7883 Mountings

The NCR RealScan 7883 Scanner is a small, compact laser scanner available in two models. The RealScan 7883-1000 has many of the same features found in larger scanners. The RealScan 7883-1200 has the same capabilities as the 7883-1000; however, it uses the new Super ASIC technology. The RealScan 7883 can be mounted horizontally in a checkstand or vertically above the checkstand. Various mounts are available for the RealScan 7883.

Scanner

Vertical Mount

With Top Plate

Horizontal Mount

Flat Plate Adapter

Horizontal Mount

7820 Adapter

Top Plate

(Horizontal Mount)

Horizontal Mount

7852 Adapter

18681

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Installation Instructions

When installing a RealScan 7883, it is recommended that you first mount the Power Supply and run all the cables. After connecting the unit to the host terminal, make any necessary programming changes and scan some good tags to verify that the scanner is communicating with the host terminal. After verifying that everything is working correctly, mount the unit in the checkstand. If the RealScan 7883 does not work properly, refer to the problem correcting section in this document: Correcting Scanner Problems.

The following flowchart shows the sequence of installation steps. Detailed descriptions of each step follow.

Step 1

Step 2

Step 3

Step 4

Installing Power Supply and

Interface Cables

Setting Program Paramete rs and

Verifying Host Connection

Setting the Scan Zone

Mounting the RealScan 7883

19762

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Step 1 - Installing Power Supply and Interface Cables

Connecting the Cables to an NCR RealScan 7883

The NCR RealScan 7883 is powered through an external Power Supply. An interface cable connects the RealScan 7883 to the host terminal. Two RS-232 peripheral ports are provided for connecting other devices such as an NCR 7837 HandHeld Scanner.

Note: If you are using a Keyboard Wedge cable, it must be plugged directly into the PS/2 port on the PC.

Standard Interface Connection

1. Install the Interface Cable between the RealScan 7883 and the host terminal.

2. Install the Power Supply. Locate it in the checkstand at least 10 inches (25.4 cm)

from the RealScan 7883 installed position. Be sure to locate the Power Supply where spilled liquids cannot fall onto it.

3. Fasten a Tie-Wrap around the Power Cable and the Interface Cable to help secure

the Power Cable.

RealScan 7883

C D

RealScan 7837

Power Supply

Power Cable

Interface Cable

Host Terminal

Power Cable

19767

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7883-1000 USB Interface Connection

Connecting a RealScan 7883-1000 Scanner to a USB port on a host terminal requires a special cable. One end of the Dongle Adapter Cable connects to the host terminal. The other end has an Interface Box that contains a printed circuit board with all the necessary circuitry. The host terminal supplies power for this circuitry. An Interface cable connects the scanner to this box. A Power Supply connected to the scanner is required for all configurations.

RealScan 7883

C D

RealScan 7837

Power Supply

Power Cable

Interface Cable

Host Terminal

Interface Box

Dongle Adapter Cable

Power Cord

19406

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J3 in the Interface Box on the end of the Dongle Adapter Cable contains a shunt that must be correctly installed for the host terminal. The cable is shipped from the factory with a shunt on pins 3 and 4. The following four positions are available.

• Pins 1 & 2 – Wedge

• Pins 3 & 4 – IBM

• Pins 5 & 6 – RS-232

• Pins 7 & 8 – HID

The cover on the Interface Box latches together along one side. Carefully pry open the latched edge to open the Interface Box. Check the shunt position on J3 and change as needed. Close the Interface Box cover.

WIRH

1 2

7 8

R6 R7

J5 C5 C4

U5U6U7

C7 C8

19573

R4 R5

R3 R2

The following label is attached to the outside of the Interface Box. It identifies the various interface settings.

J3 is set at the

factory for IBM;

move the shunt for

other interfaces.

Shunt Position Interface

Wedge

1 to 2

IBM

3 to 4

RS 232

5 to 6

HID

7 to 8

W I

R H

20001

7883-1200 USB Interface Connection

Connecting a RealScan 7883-1200 Scanner to a USB port on a host terminal requires a USB cable. No additional hardware is required. There are two cables available.

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For connecting to IBM and NCR terminals a latching or USB Plus Power cable should be used.

1416-C895-0050 - Cable - USB IBM, Latching

For connecting to PC’s, non-NCR/IBM terminals and NCR terminals without the USB Plus Power connector use cable below.

1416-C896-0050 - Cable-USB. Detachable

Auxiliary RS-232 Port

The NCR RealScan 7883 includes two Auxiliary RS-232 Peripheral Ports. The purpose of this feature is to permit other peripheral devices to connect to the host terminal through the RealScan 7883. This eliminates the need of the host terminal having additional RS-232 ports.

A typical use of this feature is to connect a hand-held scanner for scanning items too large to place on the checkstand. It also can provide a connection for some security tag deactivation systems.

Special programming is required for each peripheral device using a peripheral port. The connector is wired as follows.

Auxiliary RS-232 Port

Pin Number Signal Name

1 +5 Vdc 2 NC 3 GND 4 TXD 5 RXD 6 + 12 Vdc 7 CTS 8 RTS 9 Frame 10 Frame

NCR RealScan 7835/7836

• 1416-C313-0040 – Interface Cable

• 1416-C397-0010 – Extension Cable

When a RealScan 7836 is attached to a RealScan 7883, the 7836 requires the following programming.

• Reset to serial (default values) – Label ZA

• Enable code ID (default values) – Label FB

NCR RealScan 7837

• 1416-C445-0025 – Interface Cable

• 1416-C397-0010 – Extension Cable

NCR RealScan 7832

• 7832-K102-V001 - 7832 to RS-232 DB9 Female Serial Cable (POS H/W handshake)

• 7832-K101-V001 - 7832 DB9 Male to RJ45 Cable adapter (78XX scanners)

NCR RealScan 7892

• 1416-C695-0005 – RS-232 Daisy Chain Cable

• 1416-C546-0030 – NCR 7892 Interface Cable

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Special Installations

RS-232 Peripherals

The RealScan 7883 includes two auxiliary RS-232 ports. This permits other peripheral devices to connect to the host terminal through the RealScan 7883, eliminating the need of the host terminal having additional RS-232 ports. Programming of the ports is required. The various sequences and the action taken is given below for handheld scanners. All options should be programmed because the scanner could have been previously programmed for a different option.

Programming the RealScan 7883

Program Mode

4 0 1 Enables Hand Held port

** Port Selection **

4 0 2 Enables right hand port (Sensormatic)

4 0 3 Enables left hand port (Scale, closest to arrow/PS connection)

** 7883 Good Tone with auxiliary input **

4 0 4 Disabl es 7 883 To ne wi t h each scan ned in pu t

4 0 5 Enables 7883 Tone with each scanned input

** Scanner selection **

4 0 6 7835/7836/7837, programming information provided

4 0 7 Symbol LS4000, must be programmed properly

5 5 1 Enables port for 7832 format, programming infor mation provided

Save & Reset

A typical use of this feature is to connect a hand-held scanner for scanning items too large to place on the checkstand. The 7892 may be programmed for compatibility with either the 7837 or 7832.

Additional Information

NCR RealScan 7892 Bi-Modal Presentation Scanner User Guide, 5005-0000-1182 NCR RealScan 7832 Operator’s Guide, 497-0434255 NCR RealScan 7837 Imaging Scanner User’s Guide, 497-0427357

RealScan 7892 Bi-Modal Presentation Scanner

You can connect a RealScan 7892 Bi-Modal Presentation Scanner to either Auxiliary RS-232 Port on

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the RealScan 7883.

Programming the RealScan 7892

Set the RealScan 7892 communication parameters to match the requirements of the RealScan 7883 auxiliary port.

7892 Programming requirements are prov ided be low:

From standard RS-232 protocol

2 0 5 4 1 5 9600 baud, parity none, 1 stop, 8 data, RTS high wait CTS

1 6 D Program label identifiers

4 0 6 1 C39 – ‘a’

5 0 6 6 C128 – ‘f’

6 0 6 2 Interleaved 2 of 5 – ‘b’

End Label Identifier programming completed

2 3 1 0 D CR (0DH) terminating byte

(2 3 C 1 0 A LF (0AH) terminating byte (CR LF) Include for 7837 format; skip for 7832 format)

Save & Reset

You may also consult the Product Information / Features and Options / Auxiliary RS-232 Port auxiliary port requirements refer to the NCR 7892 Bi-Modal Presentation Scanner User Guide for information about programming the RealScan 7892.

. For a chart showing the

RealScan 7832 Programming

Scan the tags listed below from the 7832 Operator’s Guide in order to program the 7832 for communicating with a 7883.

NCR Factory Default

Disable ACK

Select Handshake Input

RealScan 7837 Programming

Program the RealScan 7837 according to the following chart. Refer to the RealScan 7837 User's Guide for more specific information.

Scan barcodes in order. If a triple beep is emitted from the scanner (7837), start over with the top barcode.

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FACTORY DEFAULT

RS232, 7 DATA, 1 STOP, SPACE PARITY

Prefixes / Code 39 - a, Code 128 - f, Code I 2of 5 - b

Default Data Format

UPC-A Prefix A

UPC-E Prefix E

EAN 13 Prefix F

EAN 8 Prefix FF

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Step 2 - Setting Program Parameters and Verifying Host Connection

Now you need to turn on the NCR RealScan 7883. First load new firmware if needed then make any necessary program changes. Next scan a few tags to verify that the RealScan 7883 is communicating with the host terminal.

Note: The NCR 7883-1000 firmware cannot be flash. Only the NCR 7883-1200 firmware can be flash.

Turning on the RealScan 7883

The RealScan 7883 does not have an On/Off switch. Use the circuit breaker switch in the checkstand that supplies power to the unit as the On/Off switch. Put this switch in the On position.

Flash Latest Firmware – 7883-1200

Note: Firmware Flashing – Firmware flashing is only available on NCR RealScan scanners that have a Super ASIC Digital Board. The Super ASIC Digital Board models all have a 2 in the second digit of the model number. For example: 7872-x2xx, 7875-x2xx, 7876-x2xx, 7883-x2xx. Older NCR Scanners have firmware chips that cannot be updated by flashing. These chips must be replaced to change the firmware.

Although the latest firmware is loaded when the RealScan 7883-1200 is manufactured, newer firmware can be released after the unit is manufactured but before it is installed. NCR recommends that you check the number of the firmware in the RealScan 7883-1200 and compare it with the latest firmware availab le on www.NCR.com

To identify the firmware already in the scanner, scan the Diagnostic Mode, Hex 4, & Hex A programming tags. These must be the first tags scanned after applying power to the unit. The RealScan 7883 gives a voice message containing the 497-xxxxxxx number of its firmware. Compare this number with the number of the firmware file on www.NCR.com Perform the firmware flashing procedure if the 497-xxxxxxx number of the f irmware file on www.NCR.com than what is already loaded in the RealScan 7883. Refer to the NCR RealScan 7883 User Guide for firmware flashing procedures.

is higher

Programming the RealScan 7883

Caution: Some host terminals can corrupt the RealScan 7883 program if they are running and are connected to the RealScan 7883 while you are making program changes. Either turn off the host terminal or disconnect the interface cable before scanning any programming tags.

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Programming Defaults

Scanning the Default programming tag sets most program parameters to the default programmed at the factory. The original defined default values are shown in the chart bel o w. However, some parameters do not have default values so they are not changed, they stay as they are programmed.

01 Communications Protocol

Protocol No default value – remains as programmed

11 Good Read Tone

Tone On/Off On Tone Frequency Choice 6 of 8 Levels Tone Length Choice 3 of 16 Levels Tone Volume Choice 4 of 8 Levels Not-On-File Volume Choice 2 of 8 Levels

12 Timers

Lockout Time 900 Milliseconds Restart Lockout Timer Off Active Time 15 Minutes

13 Bar Codes – 1

UPC/EAN Enable Extend UPC-A To EAN-13 Disable Extend UPC-E To UPC-A Disable Periodical Codes Disable Periodical Code Extension 2-Digit & 5-Digit Send Data Data As Decoded

14 Bar Codes – 2

Code 39 Disable Minimum Characters Allowed 8 Full ASCII Disable Check Digit Present Disable Transmit Check Digit Disable Allow 1- or 2-Character Tags Disable

15 Bar Codes – 3

Interleaved 2 of 5 Disable Bar Code Length Range Check Value 1 08 Value 2 16 Check Digit Present Disable Transmit Check Digit Disable

17 Bar Codes – 4

Code 128 Disable Minimum Data Characters 3 UCC 128 Disable

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18 Bar Codes – 5

RSS Enable Disable Scans Required On RSS 14 1 Scans Required On RSS E 1 UCC1128 Emulation Mode Normal Mode

16 Label Identifiers

Identifier Type Default Prefix Common Byte 1 5D Common Byte 2 42 Bar Code Type No Default value – remains as programmed

UPC-A UPC-E EAN-8 EAN-13 Code 39 Code 128 I 2 of 5

Common Byte 0 0 0 0 2 2 2 Unique Identifier 41 Hex 45 Hex 46 Hex 46 Hex 31 Hex 33 Hex 32 Hex

20 RS-232 Parameters – 1

Baud Rate 9600 Parity Odd Stop Bits & Character Length 1 Stop Bit, 7-Bit Character Handshake RTS High Wait For CTS

21 RS-232 Parameters – 2

BCC Options Enable if Scale installed Interface Control None Check Digit Enable UPC-A, Enable EAN-8,

Enable EAN-13, Disable UPC-E

22 RS-232 Prefix Byte

Prefix Byte Disable ASCII Code 02

23 RS-232 Terminator Byte

Terminator Byte Enable ASCII Code 03

24 RS-232 Communications Options

Message Delay 10 Milliseconds Scanner or Scanner/Scale Format Enable if Scale installed Normal Or Eavesdrop Mode Normal Mode

32 Miscellaneous Parameters

IBM Tone Control Enable IBM Rexmit Control 3 Times Enable / Disable Voice Messages None IBM Tag Data Format Hex

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Programming for USB Connection

The RealScan 7883 Scanner must be properly programmed for USB. Programming and cabling depends on whether the unit is a 7883-1000 or 7883-1200. The 7883-1000 uses the USB Dongle connection to the host terminal while the 78831200 uses a straight through cable. The programming also depends on the type of host terminal being used.

RS-232 Communications

The 7883-1000 communicates with the USB dongle using RS-232. Therefore, the 7883-1000 uses standard RS-232 communications (1 0 5). The RealScan 7883-1200 Scanner outputs USB and uses a cable which connects directly to the terminal. It must be programmed for NCR/232- USB. Other parameters may be set as required by the host terminal. Set the required program parameters by scanning the following sequence of programming tags. These must be the first tags scanned after supplying power to the unit.

7883-1000

1. Default – sets all parameters to standard default values.

2. Programming Mode – puts scanner in base programming state.

3. Hex 1, Hex 0, Hex 5 – sets the required RS-232 programming parameters.

• RS-232 communications protocol

• 9600 baud

• Odd parity

• 1 stop bit, 7-bit character

4. Change any other parameters as required by the host terminal.

5. Save and Reset – saves the program just entered and resets the scanner.

7883-1200

1. Default – sets all parameters to standard default values.

2. Programming Mode – puts scanner in base programming state.

3. Hex 1, Hex 0, Hex E, Hex 0 – sets the required NCR/232 USB programming

parameters.

4. Change any other parameters as required by the host terminal.

5. Save and Reset – saves the program just entered and resets the scanner.

The host terminal software may now be configured to use the communication port assigned by the IO Networks driver in the terminal when the connection is made to USB. Note that it is required to obtain the IO Networks software which is available from the NCR website.

IBM Communications

The host terminal should assign the port and associate the scanner with the application when the USB connection is made. When programming a RealScan 7883 for IBM USB communications, all parameters are set to the standard default values, and the communications protocol is set to IBM USB. This is accomplished by scanning the following sequence of programming tags. These must be the first tags scanned after supplying power to the unit. Note that both the 7883-1000 and 7883-1200 use the same programming sequences. However, the 7883-1000 must use a USB dongle, while the 78831200 uses a USB cable. The jumper in the USB Dongle for 7883-1000 scann ers must also be jumpered for IBM (See figure above).

7883-1000 and 7883-1200

1. Default - sets all parameters to standard default values.

2. Programming Mode tag - puts scanner in base programming state.

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3. Hex 1, Hex 0, Hex D - sets the communication protocol to IBM USB.

4. Hex 4, Hex 8, Hex 5 – turns off configuration message processing.

5. Change any other parameters as required by the host terminal.

6. Save and Reset – saves the parameters just entered and resets the RealScan 7883

Scanner

Reduced Space Symbology

Reduced Space Symbology (RSS) permits more data to be recorded in a smaller physical space. This is accomplished by encoding the data in large symbol characters rather than encoding each data character separately. Also, no quiet zone is required around the symbols. The RealScan 7883 can read four types of RSS bar codes.

RSS14

RSS-14 is a linear symbology that encodes 14 UCC/EAN digits. This structure provides four segments that can be scanned and decoded separately, then reconstructed. The total symbol contains 96 modules combined into 46 elements (bars and spaces).

0100012345678905

19254

RSS-14 Stacked

RSS-14 Stacked is a 2-row format. The bottom row is higher than the top row and the two are separated with a separator pattern. The stacked format is used when not enough linear space is available. A typical use is marking produce in a grocery store.

0100991234567899

19255

RSS Expanded

RSS Expanded is a variable length linear symbology. It can encode 74 numeric or 41 alpha characters. RSS Expanded can be scanned and decoded in up to 22 segments and then reconstructed.

9987 6543 2101 2345 6789 8888

19256

RSS Expanded Stacked

RSS Expanded Stacked is similar to RSS-14 Stacked except it uses the RSS Expanded format for creating the symbol.

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Enabling RSS

1. Turn on the circuit breaker to the RealScan 7883.

2. Enable the Reduced Space Symbology feature by scanning the following sequence

of programming tags. These must be the first tags scanned after applying power to the unit.

• Programming Mode - Puts the RealScan 7883 in the Programming Mode.

• Hex 1, Hex 8, Hex A, Hex 3.

• Save and Reset - Saves the parameter setting.

Disabling RSS

1. Turn on the circuit breaker to the RealScan 7883.

2. Enable the Reduced Space Symbology feature by scanning the following sequence

of programming tags. These must be the first tags scanned after applying power to the unit.

• Programming Mode - Puts the RealScan 7883 in the Programming Mode.

• Hex 1, Hex 8, Hex A, Hex 0.

• Save and Reset - Saves the parameter setting.

0192 1234 5698 7457 3202 0000 9939 0200 296

19257

Making Other Program Changes

If you still need to make program changes after setting the communication parameters, you can enter information directly from the Programming Worksheets. The Programming Worksheets, located at the back of this book, identify all the available program parameters. Each worksheet relates to a specific programming mode. Most programming options have defaults, identified by a heavy box, that are determined at the factory. Scanning the Default tag as the first tag after applying power to the RealScan 7883 sets the parameters to these values.

Changing the RealScan 7883 program is accomplished by scanning the proper sequence of programming tags, which are included with the unit. Following are three ma jo r ste ps fo r making program changes.

1. Enter the Base Programming State by scanning the Programming Mode tag as the

first tag after applying power to the RealScan 7883.

2. Select a Programming Worksheet and enter its parameter data by scanning the

appropriate Hex tags.

3. Save the program by scanning the Save and Reset tag.

Note: In most instances the factory determined defaults are the correct parameter setting. However, if you do need to

make changes, it is recommended that you first set all parameters to default values, then make any necessary changes to the appropriate parameters.

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Scan Sample Tags

Now you should scan some sample tags to verify that the RealScan 7883 is communicating with the host terminal. Following are four good tags that you can use. After verifying that the RealScan 7883 is communicating properly with the host terminal, continue with the installation.

Note: For maximum performance, full size labels must be used. The UPC Symbol Specification Manual gives the exact size requirements for UPC labels. If the bar height is less than specified, more precise presentation to the scanner is required, reducing productivity.

UPC-A

77062 37920

Code 39

17706237920

Code 128

17706237920

Interleaved 2 of 5

017706237920

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Determining Label Quality

Many labels in a typical retail environment are unreadable. The following illustration shows some of the common problems. Vendors and printers regularly supply products to the market with bar codes that are overprinted, underprinted, or truncated. Some labels have missing margins. Others may be printed around the corners of packages, or on media not likely to remain flat when picked up.

01234 67859

01234 6785 9

Bar Code Scratched Bar Code Folded Bar Code Truncated

01234 6785 9

Bar Code Torn Poor Color Contrast Red Bar Code On

01234 6785 9

Red Background

R0026

The readability of a label depends on variables such as size, placement, color, paper type, ink viscosity, and package coatings. The middle of a printing run can yield erroneous labels due to the many variants involved. In particular, poor color contrast and marginal print quality can make a label hard to read.

UPC bar code requirements are identified in the UPC Symbol Specification Manual that is published by the Uniform Code Council, Inc. Contact the following for a copy of this document.

Uniform Code Council, Inc. 8163 Old Yankee Road, Suit J Dayton, OH 45458 Phone: 513-435-3870

Contact the following for information on Code 39 or "3 of 9" bar code labels.

AIM – USA 634 Alpha Dr. Pittsburgh, PA 15238-2802 Phone: 412-963-8588

EAN bar code requirements are identified in General Specification for Article Symbol Marking, Copyright EAN-1977.

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Step 3 - Setting RealScan 7883 Scan Zone

The scan zone on a NCR RealScan 7883 Scanner can be set to horizontal or vertical. Changing the scan zone changes the angle of the scan lines coming from the scanner.

Vertical

Scanning

Horizontal

Scanning

16011

You change the scan zone by turning the screw on the bottom of the cabinet. Be sure to turn the screw all the way in one direction or the other, do not leave it turned part way.

Scan Zone Adjusting Screw

Complies with FDA radiation Performance standards 21 CFR Subchapter J.

Horizontal

Vertical

NCR Corporation

30096

Duluth, Ga.

Class: 7883 Serial: Model: Made In: Date Manufactured: 5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)

VCCI-1

This device complies with Part 15 of the FCC R ules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference receive d including interference that may cause undesired operation.

This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference Regulations of Canada.

Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le Reglement sur le brouillage radioeléctrique du Canada.

One or more of the U.S. Patents listed below apply:

4,868,375 4,797,551 4,851,667 4,235,018 4,272,675 4,282,426, 4,679,154 5,194,722 5,276,316 5,334,825 5,262,625 5,256,865 5,144,114 5,065,842 5,023,818 5,459,310 5,588,621 5,661,297 5,773,767 5,975,417

LISTED I.T.E. E152553

20152

When selecting the scan zone, you must also consider how you are mounting the scanner, horizontally or vertically. This permits you to optimize the performance for your particular installation. Following are four common installations that identify the installation type and the scan zone setting. They are given in order of scanning efficiency with the first being the most efficient, and the last being the least.

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Horizontal - Pass-by Scanning

This installation provides the most efficient way to scan items. It is typically used in checkouts where speed is extremely important. In this installation, the operator slides items from the input area on the checkstand, across the scanner, and to the output area on the checkstand.

Typical Installation Hyper/Super Market

Scan Zone - Horizontal Installation - Horizontal

16012

Vertical - Pass-by Scanning

This installation is used where the checkstand is not large enough to mount the scanner horizontally, but pass-by scanning is needed. In this installation, the operator slides items from the input area on the checkstand, past the scanner, and to the output area on the checkstand.

Typical Installation Drug Stores Super Market in Europe With Operator Seated

Scan Zone - Horizontal Installation - Vertical

16013

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Vertical - Presentation Scanning from Top

This installation is used on small checkout counters that do not have enough room for pass-by scanning. Here the operator picks up the item, presents it toward the top of the scanner, and then bags the item all in one motion.

Typical Installation Specialty Store

Scan Zone - Vertical Installation - Vertical

16014

Vertical - Presentation Scanning from Bottom

This installation is used on very small checkout counters. In this installation the operator picks up the item, presents it toward the bottom of the scanner, and then bags the item all in one motion.

Typical Installation Convenient Store

Scan Zone - Vertical Installation - Vertical

16015

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Step 4 - Mounting the RealScan 7883

The RealScan 7883 can sit vertically on the checkstand, be mounted vertically in a Vertical Mounting Bracket, or be mounted horizontally in the checkstand. If it is mounted horizontally in the checkstand, it must be fastened to a Plastic Top Plate, or possibly be positioned underneath a glass surface. The plastic scan window in the RealScan 7883 cabinet is not designed to have items slid over it.

Note: Improper installation can void the warranty.

Rubber Feet

The NCR RealScan 7883 Scanner is supplied with rubber feet that can be attached to the sides of the cabinet. This permits the scanner to sit on the checkstand in a vertical position without being mounted to the Vertical Mounting Bracket. There are round recesses in each side of the cabinet that accept the rubber feet. Remove the paper backing from the rubber feet and stick them to the cabinet in the round recesses.

Plastic Top Plate

Your installation may use a Plastic Top Plate. Make sure no rubber feet are attached to the cabinet.

1. Properly align the scanner with the Plastic Top Plate.

2. Fasten the scanner to the Top Plate making sure that all four latches are securely

latched around the scanner.

Plastic Top Plate

Scanner

Mounting Latches

19770B

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3. Install two Latch Clips – horizontal installation only. These clips secure the

RealScan 7883 to the Plastic Top Plate in case something falls on the assembled unit.

Plastic Top Plate

Scanner

Latch Clip

Mounting Screw

19771

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Vertical Mounting Bracket

Laser Scan Direction

Scanner

Interface Cable

Ground Wire

Vertical Mount Bracket

Laser Scan Direction

Mounting Screws (Three)

Power Cable

RS-232 Peripheral Cable

Laser Scan Direction

16016

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Checkstand Cutout

1. Put the RealScan 7883 into the hole in the checkstand. Diagrams in NCR

RealScan 7883 Specifications show the various dimensions of the hole.

2. Align the RealScan 7883 to the Checkstand. The leading edge of the Top Plate must

be flush or up to 1/16 in. (0.15 cm) below the top of the checkstand. The trailing edge of the Top Plate must be flush or up to 1/16 in. (0.15 cm) above the top of the checkstand.

Low Surface

High Surface

Correct Alignment

Bad Alignment

Scanner Too High

Bad Alignment

Scanner Too Low

Low Surface

High Surface

14231

Checkpoint Cable

If you are installing a RealScan 7883 Scanner, with the Checkpoint feature, on a Vertical Mounting Bracket, route the Checkpoint Cable along side the Interface Cable.

Note: If the installation includes the Checkpoint feature, a representative from Checkpoint must connect th e Checkpoint Cable to the Checkpoint equipment after you install the RealScan 7883.

Cable Clamps

The RealScan 7883 is supplied with two Cable Clamps (006-0687102). Install these clamps under the checkstand as needed to support the cables and keep them out of the operator’s way.

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Operating the Scanner

The NCR RealScan 7883 is a fixed position device that is not handled or moved by the operator during operation. It is maintained and serviced by trained service personnel only. The operator has no access to any laser module components.

The RealScan 7883 does not have a power switch. However, you turn it on and off by using the circuit breaker switch, located in the checkstand, that supplies power to the unit. Be sure this switch is in the On position.

The Red Indicator is on when the RealScan 7883 is ready. When the scanner reads a bar code, the Red Indicator turns off and the Green Indicator turns on. Nothing happens if the bar code is not read. The correct way to do pass-by scanning is to just slide the item past the scan window without lifting the item. With presentation scanning, you lift the item, move it straight toward the scan window, then bring the item back away from the scanner.

Motion Detector

Scan Window

Red/Green Status Indicator

Item Flow

Horizontal Mount In Counter

Vertical MountTable Top Mount

11959

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Cleaning the Scanner

Keeping the scan windows clean helps keep the read rate exceptionally high. During normal operation the scan windows get dirty, and if you permit the dirt to accumulate, performance degrades to the point where the scanner cannot read bar codes. Use a soft cloth to clean the scan windows, using a common, non-abrasive, liquid window cleaner. Be sure to spray the cleaner onto the cloth, not directly onto the scanner.

Wiping Action

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Correcting Scanner Problems

When the RealScan 7883 is first turned on, several diagnostic tests are run to check the status of various components. If a failure occurs, a series of beeps and flashes of the Green Status Indicator identify it. The number of beeps (flashes) identifies the problem. The problem indication is repeated continuously with a 3-second pause between each indication series. Following the first problem indication, the beeps are turned off and only the Green Status Indicator flashes to identify the problem.

If the diagnostics identify a problem, you must have the scanner repaired. Refer to Obtaining Technical Assistance on page 3. Although several conditions can be identified, following are the most common.

Green Status Indicator

Tones

Problem

Suspect Component

2 Flashes 2 Beeps RAM – Write / Read failure Printed Circuit Board 3 Flashes 3 Beeps Spinner motor running when it

Printed Circuit Board

should be off 4 Flashes 4 Beeps Interface Failure Code received Printed Circuit Board 5 Flashes 5 Beeps Motor running too slow

• Motor

• Printed Circuit Board

6 Flashes 6 Beeps EEPROM failure – cannot load

Printed Circuit Board

contents into memory 7 Flashes 7 Beeps No +12 Vdc or –12 Vdc Power Supply 8 Flashes 8 Beeps Laser Diode On when it should

Printed Circuit Board

be Off 9 Flashes No Beeps Scanner does not see Terminal

power 11 Flashes 11 Beeps Laser Diode Off when it should

Terminal powered off or cable not connected. Printed Circuit Board

be On 12 Flashes 12 Beeps ROM sum check failure Printed Circuit Board

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There are other conditions that are not identified by the diagnostics when you turn on the RealScan 7883. The following chart identifies some of the more common problems.

Problem

Scanner does not operate

Status Indicators

Red Off Green Off

Tone

Possible Cause

Off No power to the unit

Corrective Action

• Check the

electrical outlet for proper power

• Verify that AC

Power Cord is properly connected

Scanner is quiet Red & Green

flashing

continuously Scanner reads only two labels

Red flashing

Green Off

Off Sleep mode

Off Communications is

• Pass anything in

• Verify that IBM

IBM 468x and scanner is off-line

• Verify that IBM

front of the motion detector

host is turned on

host is recognizing the RealScan 7883

• Verify that the

interface cable is properly

connected Scanner reads only two labels

Red On Green Off

Off NCR 7883 is not

communicating with the host

• Check for

expected

communication

protocol

• Check host

terminal for

proper operation

• Check interface

cable connections Scanner does not read any labels

Red flashing rapidly

Off Scanner has been

disabled by the host terminal

• Terminal should

enable scanner

later in the

transaction Scanner does not read any labels

Red On Green Off

Off Internal failure

• Remove power

from the

RealScan 7883 and

then supply again

• Have scanner

repaired

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Interface Information

Interface Connector

Complies with FDA radiation Performance standards 21 CFR Subchapter J.

Horizontal

Vertical

NCR Corporation

30096

Duluth, Ga.

Class: 7883 Serial: Model: Made In: Date Manufactured: 5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)

Pin IBM RS-232 WEDGE

TMPWR

TRA

TRB

GND

VCCI-1

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference Regulations of Canada.

Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le Reglement sur le brouillage radioeléctrique du Canada.

One or more of the U.S. Patents listed below apply:

LISTED I.T.E. E152553

DSR (IN) DTR (OUT) TXD (OUT) RTS (OUT) CTS (IN) RXD (IN) NC NC NC GND

NC KBCLK/ NC NC NC NC PCCLK/ PCDATA/

10 1

Ground Lug

20151

Most Common Interface Cables

• 1416-C019-0040 RS-232 to PC

• 1416-C020-0040 IBM port 17

• 1416-C070-0040 IBM port 9A/9E

• 1416-C676-0030 PS/2 Keyboard wedge

• 1416-C895-0050 USB IBM/NCR Plus Power/Latching

• 1416-C896-0050 USB PC’s and Non –IBM/NCR terminals Detachable/Non-

Latching

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Communications Protocol

The Communications Protocol function identifies the communications protocol the RealScan 7883 is using. Scan the Diagnostics Mode and Hex 3 programming tags (must be first tags scanned after applying power). Three beeps sound after scanning the Hex 3 tag, identifying the programming tag. Next, the Status Indicator flashes green and a series of beeps sound that identify the communications protocol. Use the following table to determine the communication protocol.

Tone Communication Protocol

3 Beeps IBM 468x (4A) 4 Beeps IBM 468x (4B) 6 Beeps RS-232

? Beeps Keyboard Wedge

Scan the Hex 3 tag to repeat; remove power to end.

Programming Worksheet

10 Communications Protocol (Options 4 and B not supported yet)

Protocol

IBM

Slot Scanner

IBM 1520 Bar Code

Reader

IBM

Hand-Held

Bar Code

Reader

IBM USB

RS-232

E 0

NCR

(RS-232)

USB

20552

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NCR RealScan 7883 Specifications

Checkstand Hole – RealScan 7883 Horizontal Mount

Item Flow

Features

F062

K011 (7852 Mount)

K010 (7820 Mount)

SIDE VIEW

8 5/8 in.

21.91 cm 9 5/8 in.

24.45 cm

20 1/8 in.

51.12 cm

8 5/8 in.

21.91 cm

11 5/16 in.

28.73 cm 11 5/8 in.

29.53 cm

1/16 in.

0.16 cm 1/16 in.

0.16 cm

1 1/16 in.

2.70 cm

1 1/16 in.

2.70 cm

13/32 in.

1.03 cm

1/2 in.

1.27 cm 1/2 in.

1.27 cm

7/16 in.

1.11 cm

11981

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Checkstand Hole – RealScan 7883 Flat Mount

Item Flow

Features

K012

8 3/4 in.

22.22 cm

SIDE VIEW

ABC

8 3/4 in.

22.22 cm

1/16 in.

0.16 cm

1/16 in.

0.16 cm

11993

Ventilation Requirements

The NCR RealScan 7883 is designed to operate without an exhaust fan in the checkstand; however, there must be adequate convection air flow. The ambient temperature inside the checkstand cannot be higher than 104° F (40° C). Also, the ambient temperature inside the checkstand cannot be higher than 12.6° F (7° C) above the ambient temperature outside the checkstand. For example, if the ambient temperature outside the checkstand is 76° F (24.4° C), the ambient temperature inside the checkstand cannot be greater than 88.6° F (31.4° C). If the checkstand contains other heat producing equipment, you may need to use forced air to keep the temperature within the specified range. However, air coming into or leaving the checkstand MUST NOT enter or exit past the RealScan 7883.

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Electrical Wiring

Input Voltage

Neutral and Ground Bus

Isolated/Insulated Ground Bus

Neutral Bus

Main Service

Distribution Panel

Panel

Belt Control

Lighting

Misc. Equip.

Conduit

Circuit A: Checkstand

Checkstand Frame

Note:

The electrical wiring must meet all electrical codes, laws, and regulations.

Feeder wiring and insulated ground from main service panel to distribution panel to be run in metal conduit.

Circuit Breakers

NCR circuits should be run in separate metal Conduits.

NCR circuits must be dedicated to

Note:

NCR equipment or other logically connected electronic equipment (modems, DAA, bridges, etc.)

Circuit B: Terminal

Circuit C: Scanner

Receptacle should be easily accessible and near the scanner

Isolated Ground Receptacles

Belt

Motor

Installation Type

U.S., Canada, & Japan

International European

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Input Voltage L1, L2 Circuit Breakers

100Vac to 120Vac

Standard single-pole; value determined by type of device

220Vac to 240Vac 220Vac

branch and by electrical code. European double-pole.

20254

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NCR RealScan 7883, METTLER TOLEDO

The NCR RealScan 7883, METTLER TOLEDO components from three companies. NCR manufactures the scanner, METTLER TOLEDO manufactures the scale, and Sensormatic manufactures the tag deactivation system. Depending upon the customers' requirements, any one of these companies, or a combination of them, may fill an order for the system and may install or service it. Therefore, the system may be delivered in three separate boxes or all together in one box. More information is available at the following.

Scale, & Sensormatic ScanMaxTMHS

20203

8217AS, & Sensormatic ScanMaxTMHS system is composed of

• www.mt.com

• www.Sensormatic.com

or call 614-438-4771

or call 561-912-6544

NCR Components

Sensormatic cable must be added: 1416-C841-0030. RJ-45 both ends.

RealScan 7883

Power Supply

Reset Scale Tag

Velcro Mounting Strips

Scale / Interlock Cable

Interface Cable

Power Cable

20204

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METTLER TOLEDO Components

Mounting Bracket With Scale Attached

Top Plate

Bridge Plate

Sensormatic Components

Controller Box

Deactivation Brick

Key Switch Alarm Box

AC Power Cord

20206

20207

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System Construction

The NCR RealScan 7883, METTLER TOLEDO® Scale, & ScanMaxTMHS system can be constructed for right-to-left scanning or for left-to-right scanning. This is accomplished through the orientation of the Bridge Plate within the scale unit.

Right-TO-Left Scanning

Left-To-Right Scanning

20208

20209

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Configuring the Scale

First determine if the system needs to be configured for scanning from right-to-left or from left-to-right. Install the Bridge Plate on the scale unit inside the Mounting Bracket accordingly.

Right-To-Left

Left-To-Right

20210

20211

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Installing the Scanner

1. Using the Velcro Strips provided by NCR, attach the Key Switch Alarm Box to the

RealScan 7883 as shown.

Note: The top of the Key Switch Alarm Box must be below the top of the RealScan 7883. Refer to the illustrations under Configuring the Scale.

2. Connect the Power Cable, Interface Cable, and the Scale Cable to the RealScan 7883.

Interface Cable

Key Switch

Power Cable

Scale Cable

Alarm Box

3. Position the RealScan 7883 on top of the Bridge Plate as shown under Configuring

the Scale. The Scale Cable runs through a slot in the Bridge Plate.

Power Cable

Scale Cable

Interface Cable

20212

20213

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Connecting Sensormatic Components

1. Position the Deactivation Brick on top of the Bridge Plate as shown under

Configuring the Scale. The cable from the Deactivation Brick must be routed from the bottom of the brick toward the center of the Bridge Plate.

Deactivation Brick Cable

2. Connect the cables to the Controller Box. (New cable to Sensormatic and new

Sensormatic Box See Don or Dan)

20214

Deactivation

Brick Cable

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Key Switch

Alarm Box Cable

Interlock Cable -

From Scanner

20215

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NCR RealScan 7883 Installation and Owner Guide

Routing the Cables

How the cables are routed depends on the configuration, right-to-left or left-to-right scanning. In either case the cables are held in place with a cable clamp attached to the Bridge Plate.

Right-To-Left Scanning

Customer End

20216

Checkout System End

20217

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Left-To-Right Scanning

Customer End

Checkout System End

20218

20219

Completing the Installation

Position the unit inside the cutout in the self-checkout terminal. Then install the Top Plate. The Top Plate must positioned correctly for the type of scanning. Refer to Configuring the Scale.

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Calibrating the METTLER TOLEDO® Scale

Before proceeding make sure the scanner is configured for a scale. The programming tag sequence below. If speech is enabled, the 7883-1200 will speak that the Scale Failed if the scale is not connected or not calibrated and the scanner is configured for a scale. The scanner may also have to be set for the proper weight. Data sent by the 7883 will contain 4 digits for weight in pounds and 5 digits for weight in kilograms; these sequences are also provided below.

Programming Mode, Hex 3, Hex 0, Hex 3, Save and Reset.

Programming Mode, Hex 3, Hex 0, Hex 1, Save and Reset. (kilograms)

Programming Mode, Hex 3, Hex 0, Hex 2, Save and Reset. (pounds)

1. Use a screw driver or car key to pry up the Top Plate until you can get hold of it,

then lift if off the unit.

2. Remove the Calibration Switch cover screw.

Calibration Switch Cover Screw

3. Press the Calibration Button. One short beep per second starts to sound.

4. Place the Top Plate on the scale. Do not put anything on the Top Plate. It is highly

recommended to use the scale display as it has a scale zero switch and prompts for proper weight.

20220

20221

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5. Depress the Zero Scale button or scan the Reset Scale tag. Two short beeps per

second start to sound.

6. Place 20 pounds (or 10kg) on the Top Plate.

7. Depress the Zero Scale button or scan the Reset Scale tag. One long beep per second

starts to sound.

8. Remove the 20 pounds (or 10 kg) from the Top Plate.

9. Depress the Zero Scale button or scan the Reset Scale tag. All beeps stop.

10. Replace the Calibration Switch Cover Screw.

11. Scan the Reset Scale tag.

Note: If using the Reset tag, the scanner speaks (assuming speech is enabled) after completing reset. You must have

Firmware above 497-0434118 to use Scale Reset tag for calibrating the scale; as noted above, it is recommended the scale display be used.

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Sensormatic Deactivation Indicators

The Key Switch Alarm Box that is fastened to the RealScan 7883 with Velcro strips, contains two indicators to indicate the status of the unit.

• Solid Green – Unit has received an interlock signal.

• Flashing Green – Unit has power.

• Flashing Red – Unit is deactivating a tag.

Red Indicator

Green Indicator

20222

Sensormatic Programmable Functions

You can program the RealScan7883 to enable or disable the Sensormatic interlock. The interlock must be enabled for the Sensormatic deactivation function to work. You can also program the RealScan7883 to sound a series of beeps when deactivation occurs. This programming is accomplished by scanning the proper sequence of programming tags as the first tags scanned after applying power to the scanner.

• Enable Interlock

Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset

• Disable Interlock

Programming Mode, Hex 4, Hex 2, Hex A, Save and Reset

• Enable Deactivation Beeps

Programming Mode, Hex 4, Hex B, Hex B, Save and Reset

• Disable Deactivation Beeps

Programming Mode, Hex 4, Hex B, Hex A, Save and Reset

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Troubleshooting

For the most part, the function of each of the three units; scanner, scale, and deactivation unit; work independently from each other. However, there are some interactions. Following are some basic things to check if the system is not working properly. You may need to refer to the manufacturer's documentation for each unit.

Scanner Problems

If the scanner does not operate, check the following.

• Power Cable connections.

• Interface Cable connections.

• Red laser light is being generated.

• Spinner mirrors are rotating.

• Diagnostic failures (see Installation Guide).

Scale Problems

If scale is not weighing items properly, check the following.

• Scanner Power Cable connections.

• Scanner Interface Cable connections.

• Scale Cable connection to the RealScan 7883.

• Program RealScan 7883 to enable scale by scanning the following sequence of tags

Programming Mode, Hex 3, Hex 0, Hex 3, Save and Reset.

If the scale is still not weighing items properly, perform the following.

1. Remove all items from the Top Plate.

2. Scan the Reset Scale tag – Scale should read 0.00.

3. Put some weight on the Top Plate – Scale should read some weight (not 0.00).

4. Remove all items from the Top Plate – Scale should read 0.00.

5. Remove the Top Plate.

6. Remove any debris from the scale mechanism or Top Plate posts.

The 7883-1200 will speak providing additional information about the condition of the scale. Insure the following: all cables are connected, power is applied only to the scanner as the scanner provides power to the scale, scale reads 0.00 lb or 0.000 kg upon powerup.

If it suspected that the switch settings for the scale are not correct, below are the settings for the Mettler Toledo 8217 Scale when connected to an NCR RealScan 7883.

With RS-232 cover (bottom of unit) removed the switches are exposed. Looking at the switches with the connector to the RS-232 9-pin DIN connector on your right the two banks of switches should be set as follows (Consult Mettler Toledo 8217 Scale Technical Manual and Parts Catalog) :

Switch on left

Positions 1,6,7,8 Down Positions 2,3,4,5 Up

Switch on right (next to connector)

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Position 1 Down Position 2 – 8 Up for 30.00 lb, Only position 3 Down for 15.000 kg

Sensormatic Deactivation

If the Sensormatic deactivation is not working, check the following.

• Controller Box Power Cable connections.

• Scanner Power Cable connections.

• Deactivation Brick Cable connection.

• Key Switch Alarm Box Cable connections.

• Interlock Cable connection (from RealScan 7883).

• Program scanner to enable interlock by scanning the following sequence of tags

Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset

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Programming Worksheet s

10 Communications Protocol

Protocol

IBM

Slot Scanner

IBM 1520 Bar Code

Reader

IBM

Hand-Held

Bar Code

Reader

IBM USB

RS-232

E 0

NCR

(RS-232)

USB

7883-1200 only

11 Good Read Tone

Tone On/Off

Tone

Frequency (Hertz)

Off

When entering Tone Frequenc y, the adj us tm en t can be incremented upward by scanning the you scan the Scan the

End

, the tone frequency increases one unit.

Hex B

tag or a valid Hex tag to end this mode.

Hex B

tag. Each time

20552

Tone Length (Milliseconds)

Tone Volume

Not-On-File Tone Volume

When entering Tone Length, the adjustment can be

incremented upward by scanning the you scan the Scan the

When entering Tone Volume, the adjustment can be

incremented upward by scanning the you scan the Scan the

When entering Not-On-File Tone Volume, the adj u stment can be

incremented upward by scanning the scan the Scan the

End

Hex E

End

tag, the tone length increases one unit.

Hex C

tag or a valid Hex tag to end this mode.

tag, the tone length increases one unit.

Hex D

tag or a valid Hex tag to end this mode.

tag, the tone length increases one unit.

tag or a valid Hex tag to end this mode.

tag. Each time

Hex C

tag. Each time

Hex D

tag. Each time you

Hex E

20238A

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12 Timers

Lockout Time

(Milliseconds)

350

450

600

750

900

Restart

Lockout Timer

Active Time

(Minutes)

UPC/EAN

Extend UPC-A

To EAN-13

1050

Off

NCR suggests that you do not set the Active Time

NOTE:

parameter to 0. Leaving the laser light on all the time reduces its life expectancy.

1200

1350

1500

13 Bar Codes – 1

Disable

Enable

R0136

Extend UPC-E

To UPC-A

Periodical

Codes

Periodical

Code Extension

Send Data

497-0424789 Release F 04/04

Disable

2-Digit

Only

Data As

Decoded

Enable

5-Digit

Only

All Data If

Periodical Code

Present

2-Digit &

5-Digit

CF Hex Extension

If Periodical Data

Not Decoded

20556

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14 Bar Codes - 2

Code 39

Minimum

Characters Allowed

Full ASCII

Check Digit

Present

Disable

Enable

Default

Enable

82 - F

Transmit

Check Digit

Allow 1- or

2-Character Tags

Disable

Enable

20241-A

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15 Bar Codes - 3

Interleaved

2 of 5

Bar Code

Length

Disable

Range

Check

Enable

Specific

Check

Value 1

Value 2

Check Digit

Present

Transmit

Check Digit

Disable

Characters Minimum

Characters Maximum

Enable

0 - 3

Character 1

Default:

0 - 3

Character 1

Default:

0 - 9

Character 2

0 - 9

Character 2

1 6

20242-A

17 Bar Codes - 4

Code 128

Minimum Data

Characters Allowed

UCC 128

497-0424789 Release F 04/04

Disable

Enable

2 3 4 5

Enable

20243-A

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18 Bar Codes – 5

RSS Enable

Scans Required On RSS 14

Scans Required On RSS E

UCC-128 Emulation Mode

Identifier Type

Disable

1 Scan

Normal Mode

Enable

RSS 14 Only

2 Scans

UCC-128

Emulation Mode

Enable

RSS E Only

16 Label Identifiers

Default Prefix

None

Unique Prefix

3 Scans

Enable

RSS 14 &

RSS E

4 Scans

20596

Common Byte 1

Common Byte 2

Bar Code Type

0 - 7

Hex Character

0 - 7

Hex Character

UPC-A

0 - F

Hex Character

0 - F

Hex Character

UPC-D2UPC-E3EAN-84EAN-13

Code 396Code 1287Interleaved

Common Byte

None

Unique Identifier

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0 - 7

Hex Character

Common Byte 1

Hex Character

2 of 5

0 - F

RSS14

Common Byte 2

Default: Varies according to Bar Code Type.

Default

Expanded

RSS

Both

Common Bytes

AIM ID on

RSS

R0143

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NCR RealScan 7883 Installation and Owner Guide

20 RS-232 Parameters - 1

Baud Rate

Parity

Stop Bits

And Character Length

Handshake

300

Odd

1 Stop Bit

7-Bit Character

RTS Low

Ignore CTS

600

Even

1 Stop Bit

8-Bit Character

RTS High

Ignore CTS

1200

None

Raise RTS

Wait For

CTS

2400

2 Stop Bits

7-Bit Character

Raise RTS Ignore CTS

4800

2 Stop Bits

8-Bit Character

RTS Low

Wait For

CTS

9600

19200

RTS High

Wait For

CTS

20245-A

BCC Options

Interface Control

Check Digit

21 RS-232 Parameters - 2

Disable

None

Disable UPC-A Disable EAN-8 Disable EAN-113 Disable UPC-E

Check Digit parameter also applies to UPC-E

Note:

when using OCIA communications.

Enable

ACK/NAK2XOn/XOff3ACK/NAK

Enable UPC-A Enable EAN-8 Enable EAN-113 Disable UPC-E

XOn/XOff

Disable UPC-A Disable EAN-8 Disable EAN-113 Enable UPC-E

Special

ACK/NAK

Enable UPC-A Enable EAN-8 Enable EAN-113 Enable UPC-E

20246-A

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22 RS-232 Prefix Byte

Prefix Byte

ASCII Code

(ASCII Code Chart)

Disable

0 - 7

Hex Character

Enable

(ASCII Code Chart)

23 RS-232 Terminator Byte

Terminator Byte

Disable

Enable

0 - F

Hex Character

Default

20247-A

ASCII Code

Message Delay

Normal or Eavesdrop Mode

Default

0 - 7

Hex Character

(ASCII Code Chart)

0 - F

Hex Character

(ASCII Code Chart)

24 RS-232 Communications Options

No Delay

Normal Mode

10 ms Delay

Eavesdrop

Mode

50 ms Delay

20248-A

20249-A

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32 Miscellaneous Parameters – RealScan 7883-1000

IBM Tone Control (Good Read Tone Control)

Disable

Enable

IBM Rexmit Control

IBM Tag Data Format

IBM Tone Control (Good Read Tone Control)

IBM Rexmit Control

Enable/Disable Voice Messages

3 Times

Hex

Forever

ASCII

20250A

32 Miscellaneous Parameters – RealScan 7883-1200

Disable

3 Times

Enable

Forever

3 Times

IBM Tag Data Format

Hex

ASCII

20557

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ASCII Code Chart

NULL

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F

SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR S0 S1

10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F

DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS RS US

20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F

SP ! " # $ % & ' ( ) * + ,

. /

30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F

0 1 2 3 4 5 6 7 8 9 : ; < = > ?

40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F

@ A B C D E F G H I J K L M N O

50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F

P Q R S T U V W X Y Z [ \ ] ^ _

60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F

a b c d e f g h i j k l m n o

70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F

p q r s t u v w x y z { | } ~ DEL

R0040

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Regulatory Information

Federal Communications Commission (FCC) Radio Frequency Interference Statement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at his own expense.

Information to User: This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.

Caution: NCR is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the user’s authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments is the responsibility of the user.

Voluntary Control Council for Interference (VCCI) Radio Frequency Interference Statement

16105

Canadian Department of Communications Radio Frequency Interference Statement

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communication.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux ap pareils numériques de la Class A prescrites dans le Règlement sur le brouillage radioélectriques édicté par Ministère des Communications du Canada.

Identification Labels

The Identification Labels are molded into the bottom of the cabinet. They provide necessary information about the unit: power requirements, radio interference information, and applicable NCR patents.

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Complies with FDA radiat ion Performance standards 21 CFR Subchapter J.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

Horizontal

Vertical

NCR Corporation Duluth, Ga.

30096

Complies with FDA radiation Performance standards 21 CFR Subchapter J.

Horizontal

Vertical

NCR Corporation

30096

Duluth, Ga.

Class: 7883 Serial: Model: Made In: Date Manufactured: 5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)

VCCI-1

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference receive d including interference that may cause undesired operation.

This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference Regulations of Canada.

Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le Reglement sur le brouillage radioeléctrique du Canada.

One or more of the U.S. Patents listed below apply:

LISTED

I.T.E.

E152553

VCCI-1

This apparatus does not exceed the Class A limits for radio noise emissions set out in the Radio Interference Regulations of Canada.

Le présent appareil ñ émet pas de bruits radioeléctriques depassant les limites de la Classe A prescrites dans le Reglement sur le brouillage radioeléctrique du Canada.

One or more of the U.S. Patents listed below apply:

Class: 7883 Serial: Model: Made In: Date Manufactured: 5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)

LISTED

I.T.E.

E152553

19763

CE Mark Applicability

This product conforms to the requirements of the following European Union (EU) New Approach Directives.

• 89/336/EEC EMC

• 73/23/EEC Low Voltage

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Declaration of Conformity

We, NCR Corporation, Retail Solutions Division Atlanta, 2651 Satellite Boulevard, Duluth, Georgia, 30096-5810, U.S.A., declare under our sole responsibility that the product NCR RealScan 7883 Bar Code Scanner to which this declaration relates is in conformity with the following standard or other normative document following the provisions of the noted Directives.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022: 1994 + A1 (1995) + A2 (1997)

EN 50082-1, Part 1 (1992) IEC 801-2: 1984, Severity Level 3 IEC 801-3: 1984, Severity Level 2 IEC 801-4: 1988, Severity Level 2

72/23/EEC (Low Voltage) EN 60950: 1992 A1, A2, A3, A4, and A11

EN 60825-1: 1993+A1+A2

Director of Quality Assurance European Contact

NCR Corporation RSD-Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 U.S.A.

EU Patent Attorney NCR Limited 206 Marylebone Road London NW1 6LY England

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Laser Safety

The NCR RealScan 7883 is not intended for long-term viewing of the direct laser light. However, the unit is safe if used as it was intended.

Note: The NCR RealScan 7883 is a CDRH Class IIa and IEC Class 1 Laser Product

Laser Safety Label

(IEC CLASS 1 LA SE R PRODUCT)

Class IIa Laser Product - Avoid

Long-Term Viewing of Direct Laser Light.

CDRH

Appareil à Laser de classe IIa Eviter Toute Exposition Prolongeè de la vue à la lumierè laser directe. Producto Laser de Clase IIa. Evite la Exposiciòn Prolongada de la vista a la Luz del Rayo Laser.

Product Laser Classe IIa. Evite othar directamente os raios laser por muita tempo.

(IEC CLASS 1 LASER PRODUCT)

CDRH

Class IIa Laser Product - Avoid

Long-Term Viewing of Direct Laser Light.

Appareil à Laser de classe IIa Eviter

Toute Exposition Prolongeè de la vue

à la lumierè laser directe.

Producto Laser de Clase IIa. Evite la

Exposiciòn Prolongada de la vista a

la Luz del Rayo Laser.

18546

Laser Module Label

This laser module does not comply with 21CFR1040.

USE ONLY AS A COMPONENT.

RealScan 7883-1000

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This laser module does not comply with 21CFR1040.

USE ONLY AS A COMPONENT.

RealScan 7883-1200

18547

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NCR RealScan 7883 Installation and Owner Guide

Laser Power

The NCR RealScan 7883 meets the following laser power requirements.

• Class 1 EN 60825-1: 1994 (Europäische Norm)

• Class 1 IEC 825-1: 1993 (International Electrotechnical Commission)

• Class IIA CDRH (Center for Devices and Radiological Health) FDA, U.S.A.

Following is the radiant energy of the laser light as applied to each of the specified requirements.

Maximum Radiant Power (CDRH Calculation) 2.7 Microwatts Maximum Radiant Power (EN 60825-1 / IEC Calculation) 0.82 Milliwatts Accessible Emission Limit (CDRH Calculation) 3.9 Microwatts Accessible Emission Limit (EN 60825-1 / IEC 825-1 Calculation) 0.80 Milliwatts

Warning – Use of controls or adjustments or performance of procedures other than specified herein may result in hazardous radiation exposure.

497-0424789 Release F 04/04

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Programming Tags

Volume Adjustment

11817

Reset

Default

11818

R0046

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Programming Mode

R0042

End

R0043

Save and Reset

R0044

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Abort

R0045

Diagnostic Mode

RS-232 Temporary Service Mode

R0041

16576

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Mode 1

11500

Mode 2

Reset Tallies

11501

11502

497-0424789 Release F 04/04

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Firmware Flashing

Super ASIC Models

Hex 0

20600

R0048

Hex 1

R0049

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Hex 2

R0050

Hex 3

Hex 4

R0051

R0052

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Hex 5

R0053

Hex 6

Hex 7

R0054

R0055

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Hex 8

R0056

Hex 9

Hex A

R0057

R0058

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Hex B

R0059

Hex C

Hex D

R0060

R0061

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Hex E

R0062

Hex F

R0063

497-0424789 Release F 04/04

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