The program products described in this book are licensed products of NCR Corporation. It is the policy of NCR to
improve products as new technology, components, software, and firmware become available. Therefore, NCR reserves the
right to change specifications without prior notice. All features, functions, and operations described herein may not be
marketed by NCR in all parts of the world. Therefore, before using this document, consult your NCR representative or
NCR office for information that is applicable and current.
915 High Road
North Finchley
London N12 0HN United Kingdom
Obtaining Technical Assistance
Technical assistance is available as follows.
• Technical assistance in the United States: 1-800-262-7782
• Technical assistance in other countries: call your local NCR office
• To order parts: 1-800-438-7830
Note: If you find any defective parts during installation of a new scanner, contact the Customer Satisfaction Hotline at one
of the following.
• In the United States, call: 1-800-528-8658 (USA)
• In all other countries call: your local NCR office
• E-mail: CustomerSat.Retail@NCR.com
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NCR RealScan 7883 Mountings
The NCR RealScan 7883 Scanner is a small, compact laser scanner available in two models. The RealScan 7883-1000 has
many of the same features found in larger scanners. The RealScan 7883-1200 has the same capabilities as the 7883-1000;
however, it uses the new Super ASIC technology. The RealScan 7883 can be mounted horizontally in a checkstand or
vertically above the checkstand. Various mounts are available for the RealScan 7883.
Scanner
Vertical Mount
Vertical Mount
With Top Plate
Horizontal Mount
Flat Plate Adapter
Horizontal Mount
7820 Adapter
Top Plate
(Horizontal Mount)
Horizontal Mount
7852 Adapter
18681
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Installation Instructions
When installing a RealScan 7883, it is recommended that you first mount the Power Supply and run all the cables. After
connecting the unit to the host terminal, make any necessary programming changes and scan some good tags to verify that
the scanner is communicating with the host terminal. After verifying that everything is working correctly, mount the unit
in the checkstand. If the RealScan 7883 does not work properly, refer to the problem correcting section in this document:
Correcting Scanner Problems.
The following flowchart shows the sequence of installation steps. Detailed descriptions of each step follow.
Step 1
Step 2
Step 3
Step 4
Installing Power Supply and
Interface Cables
Setting Program Paramete rs and
Verifying Host Connection
Setting the Scan Zone
Mounting the RealScan 7883
19762
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Step 1 - Installing Power Supply and Interface Cables
Connecting the Cables to an NCR RealScan 7883
The NCR RealScan 7883 is powered through an external Power Supply. An interface cable connects the RealScan 7883 to
the host terminal. Two RS-232 peripheral ports are provided for connecting other devices such as an NCR 7837 HandHeld Scanner.
Note: If you are using a Keyboard Wedge cable, it must be plugged directly into the PS/2 port on the PC.
Standard Interface Connection
1. Install the Interface Cable between the RealScan 7883 and the host terminal.
2. Install the Power Supply. Locate it in the checkstand at least 10 inches (25.4 cm)
from the RealScan 7883 installed position. Be sure to locate the Power Supply where
spilled liquids cannot fall onto it.
3. Fasten a Tie-Wrap around the Power Cable and the Interface Cable to help secure
the Power Cable.
RealScan 7883
C
D
RealScan 7837
Power Supply
Power Cable
Interface Cable
Host Terminal
Power Cable
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7883-1000 USB Interface Connection
Connecting a RealScan 7883-1000 Scanner to a USB port on a host terminal requires a special cable. One end of the
Dongle Adapter Cable connects to the host terminal. The other end has an Interface Box that contains a printed circuit
board with all the necessary circuitry. The host terminal supplies power for this circuitry. An Interface cable connects the
scanner to this box. A Power Supply connected to the scanner is required for all configurations.
RealScan 7883
C
D
RealScan 7837
Power Supply
Power Cable
Interface Cable
Host Terminal
Interface Box
Dongle Adapter Cable
Power Cord
19406
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J3 in the Interface Box on the end of the Dongle Adapter Cable contains a shunt that must be correctly installed for the
host terminal. The cable is shipped from the factory with a shunt on pins 3 and 4. The following four positions are
available.
• Pins 1 & 2 – Wedge
• Pins 3 & 4 – IBM
• Pins 5 & 6 – RS-232
• Pins 7 & 8 – HID
The cover on the Interface Box latches together along one side. Carefully pry open the latched edge to open the Interface
Box. Check the shunt position on J3 and change as needed. Close the Interface Box cover.
J3
WIRH
1
2
7
8
R6 R7
U2
Y1
J3
U4
C6
J5
C5
C4
C3
U5U6U7
C2
C7 C8
U3
J4
19573
R4R5
C1
U1
J2
J1
R3
R2
R1
The following label is attached to the outside of the Interface Box. It identifies the various interface settings.
J3 is set at the
factory for IBM;
move the shunt for
other interfaces.
Shunt
Position Interface
Wedge
1 to 2
IBM
3 to 4
RS 232
5 to 6
HID
7 to 8
2
1
W
I
J
3
R
H
8
7
20001
7883-1200 USB Interface Connection
Connecting a RealScan 7883-1200 Scanner to a USB port on a host terminal requires a USB cable. No additional
hardware is required. There are two cables available.
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For connecting to IBM and NCR terminals a latching or USB Plus Power cable should be used.
1416-C895-0050 - Cable - USB IBM, Latching
For connecting to PC’s, non-NCR/IBM terminals and NCR terminals without the USB Plus Power connector use cable
below.
1416-C896-0050 - Cable-USB. Detachable
Auxiliary RS-232 Port
The NCR RealScan 7883 includes two Auxiliary RS-232 Peripheral Ports. The purpose of this feature is to permit other
peripheral devices to connect to the host terminal through the RealScan 7883. This eliminates the need of the host terminal
having additional RS-232 ports.
A typical use of this feature is to connect a hand-held scanner for scanning items too large to place on the checkstand. It
also can provide a connection for some security tag deactivation systems.
Special programming is required for each peripheral device using a peripheral port. The connector is wired as follows.
When a RealScan 7836 is attached to a RealScan 7883, the 7836 requires the following programming.
• Reset to serial (default values) – Label ZA
• Enable code ID (default values) – Label FB
NCR RealScan 7837
• 1416-C445-0025 – Interface Cable
• 1416-C397-0010 – Extension Cable
NCR RealScan 7832
• 7832-K102-V001 - 7832 to RS-232 DB9 Female Serial Cable (POS H/W handshake)
• 7832-K101-V001 - 7832 DB9 Male to RJ45 Cable adapter (78XX scanners)
NCR RealScan 7892
• 1416-C695-0005 – RS-232 Daisy Chain Cable
• 1416-C546-0030 – NCR 7892 Interface Cable
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Special Installations
RS-232 Peripherals
The RealScan 7883 includes two auxiliary RS-232 ports. This permits other peripheral devices to connect to the host
terminal through the RealScan 7883, eliminating the need of the host terminal having additional RS-232 ports.
Programming of the ports is required. The various sequences and the action taken is given below for handheld scanners.
All options should be programmed because the scanner could have been previously programmed for a different option.
Programming the RealScan 7883
Program Mode
4 0 1 Enables Hand Held port
** Port Selection **
4 0 2 Enables right hand port (Sensormatic)
4 0 3 Enables left hand port (Scale, closest to arrow/PS connection)
** 7883 Good Tone with auxiliary input **
4 0 4 Disabl es 7 883 To ne wi t h each scan ned in pu t
4 0 5 Enables 7883 Tone with each scanned input
** Scanner selection **
4 0 6 7835/7836/7837, programming information provided
4 0 7 Symbol LS4000, must be programmed properly
5 5 1 Enables port for 7832 format, programming infor mation provided
Save & Reset
A typical use of this feature is to connect a hand-held scanner for scanning items too large to place on the checkstand. The
7892 may be programmed for compatibility with either the 7837 or 7832.
(2 3 C 1 0 A LF (0AH) terminating byte (CR LF) Include for 7837 format; skip for 7832 format)
Save & Reset
You may also consult the Product Information / Features and Options / Auxiliary RS-232 Port
auxiliary port requirements refer to the NCR 7892 Bi-Modal Presentation Scanner User Guide for information about
programming the RealScan 7892.
. For a chart showing the
RealScan 7832 Programming
Scan the tags listed below from the 7832 Operator’s Guide in order to program the 7832 for communicating with a 7883.
NCR Factory Default
Disable ACK
Select Handshake Input
RealScan 7837 Programming
Program the RealScan 7837 according to the following chart. Refer to the RealScan 7837 User's Guide for more specific
information.
Scan barcodes in order. If a triple beep is emitted from the scanner (7837), start over with the top barcode.
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FACTORY DEFAULT
1.
RS232, 7 DATA, 1 STOP, SPACE PARITY
2.
Prefixes / Code 39 - a, Code 128 - f, Code I 2of 5 - b
3.
Default Data Format
1.
UPC-A Prefix A
2.
UPC-E Prefix E
3.
EAN 13 Prefix F
4.
EAN 8 Prefix FF
5.
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Step 2 - Setting Program Parameters and Verifying Host
Connection
Now you need to turn on the NCR RealScan 7883. First load new firmware if needed then make any necessary program
changes. Next scan a few tags to verify that the RealScan 7883 is communicating with the host terminal.
Note: The NCR 7883-1000 firmware cannot be flash. Only the NCR 7883-1200 firmware can be flash.
Turning on the RealScan 7883
The RealScan 7883 does not have an On/Off switch. Use the circuit breaker switch in the checkstand that supplies power
to the unit as the On/Off switch. Put this switch in the On position.
Flash Latest Firmware – 7883-1200
Note: Firmware Flashing – Firmware flashing is only available on NCR RealScan scanners that have a Super ASIC
Digital Board. The Super ASIC Digital Board models all have a 2 in the second digit of the model number. For example:
7872-x2xx, 7875-x2xx, 7876-x2xx, 7883-x2xx. Older NCR Scanners have firmware chips that cannot be updated by
flashing. These chips must be replaced to change the firmware.
Although the latest firmware is loaded when the RealScan 7883-1200 is manufactured, newer firmware can be released
after the unit is manufactured but before it is installed. NCR recommends that you check the number of the firmware in the
RealScan 7883-1200 and compare it with the latest firmware availab le on www.NCR.com
To identify the firmware already in the scanner, scan the Diagnostic Mode, Hex 4, & Hex A programming tags. These
must be the first tags scanned after applying power to the unit. The RealScan 7883 gives a voice message containing the
497-xxxxxxx number of its firmware. Compare this number with the number of the firmware file on www.NCR.com
Perform the firmware flashing procedure if the 497-xxxxxxx number of the f irmware file on www.NCR.com
than what is already loaded in the RealScan 7883. Refer to the NCR RealScan 7883 User Guide for firmware flashing
procedures.
.
.
is higher
Programming the RealScan 7883
Caution: Some host terminals can corrupt the RealScan 7883 program if they are running and are connected to the
RealScan 7883 while you are making program changes. Either turn off the host terminal or disconnect the interface cable
before scanning any programming tags.
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Programming Defaults
Scanning the Default programming tag sets most program parameters to the default programmed at the factory. The
original defined default values are shown in the chart bel o w. However, some parameters do not have default values so
they are not changed, they stay as they are programmed.
01 Communications Protocol
Protocol No default value – remains as programmed
11 Good Read Tone
Tone On/Off On
Tone Frequency Choice 6 of 8 Levels
Tone Length Choice 3 of 16 Levels
Tone Volume Choice 4 of 8 Levels
Not-On-File Volume Choice 2 of 8 Levels
12 Timers
Lockout Time 900 Milliseconds
Restart Lockout Timer Off
Active Time 15 Minutes
13 Bar Codes – 1
UPC/EAN Enable
Extend UPC-A To EAN-13 Disable
Extend UPC-E To UPC-A Disable
Periodical Codes Disable
Periodical Code Extension 2-Digit & 5-Digit
Send Data Data As Decoded
Baud Rate 9600
Parity Odd
Stop Bits & Character Length 1 Stop Bit, 7-Bit Character
Handshake RTS High Wait For CTS
21 RS-232 Parameters – 2
BCC Options Enable if Scale installed
Interface Control None
Check Digit Enable UPC-A, Enable EAN-8,
Enable EAN-13, Disable UPC-E
22 RS-232 Prefix Byte
Prefix Byte Disable
ASCII Code 02
23 RS-232 Terminator Byte
Terminator Byte Enable
ASCII Code 03
24 RS-232 Communications Options
Message Delay 10 Milliseconds
Scanner or Scanner/Scale Format Enable if Scale installed
Normal Or Eavesdrop Mode Normal Mode
32 Miscellaneous Parameters
IBM Tone Control Enable
IBM Rexmit Control 3 Times
Enable / Disable Voice Messages None
IBM Tag Data Format Hex
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Programming for USB Connection
The RealScan 7883 Scanner must be properly programmed for USB. Programming and cabling depends on whether the
unit is a 7883-1000 or 7883-1200. The 7883-1000 uses the USB Dongle connection to the host terminal while the 78831200 uses a straight through cable. The programming also depends on the type of host terminal being used.
RS-232 Communications
The 7883-1000 communicates with the USB dongle using RS-232. Therefore, the 7883-1000 uses standard RS-232
communications (1 0 5). The RealScan 7883-1200 Scanner outputs USB and uses a cable which connects directly to the
terminal. It must be programmed for NCR/232- USB. Other parameters may be set as required by the host terminal. Set
the required program parameters by scanning the following sequence of programming tags. These must be the first tags
scanned after supplying power to the unit.
7883-1000
1. Default – sets all parameters to standard default values.
2. Programming Mode – puts scanner in base programming state.
4. Change any other parameters as required by the host terminal.
5. Save and Reset – saves the program just entered and resets the scanner.
7883-1200
1. Default – sets all parameters to standard default values.
2. Programming Mode – puts scanner in base programming state.
3. Hex 1, Hex 0, Hex E, Hex 0 – sets the required NCR/232 USB programming
parameters.
4. Change any other parameters as required by the host terminal.
5. Save and Reset – saves the program just entered and resets the scanner.
The host terminal software may now be configured to use the communication port assigned by the IO Networks driver in
the terminal when the connection is made to USB. Note that it is required to obtain the IO Networks software which is
available from the NCR website.
IBM Communications
The host terminal should assign the port and associate the scanner with the application when the USB connection is made.
When programming a RealScan 7883 for IBM USB communications, all parameters are set to the standard default values,
and the communications protocol is set to IBM USB. This is accomplished by scanning the following sequence of
programming tags. These must be the first tags scanned after supplying power to the unit. Note that both the 7883-1000
and 7883-1200 use the same programming sequences. However, the 7883-1000 must use a USB dongle, while the 78831200 uses a USB cable. The jumper in the USB Dongle for 7883-1000 scann ers must also be jumpered for IBM (See
figure above).
7883-1000 and 7883-1200
1. Default - sets all parameters to standard default values.
2. Programming Mode tag - puts scanner in base programming state.
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3. Hex 1, Hex 0, Hex D - sets the communication protocol to IBM USB.
5. Change any other parameters as required by the host terminal.
6. Save and Reset – saves the parameters just entered and resets the RealScan 7883
Scanner
Reduced Space Symbology
Reduced Space Symbology (RSS) permits more data to be recorded in a smaller physical space. This is accomplished by
encoding the data in large symbol characters rather than encoding each data character separately. Also, no quiet zone is
required around the symbols. The RealScan 7883 can read four types of RSS bar codes.
RSS14
RSS-14 is a linear symbology that encodes 14 UCC/EAN digits. This structure provides four segments that can be scanned
and decoded separately, then reconstructed. The total symbol contains 96 modules combined into 46 elements (bars and
spaces).
0100012345678905
19254
RSS-14 Stacked
RSS-14 Stacked is a 2-row format. The bottom row is higher than the top row and the two are separated with a separator
pattern. The stacked format is used when not enough linear space is available. A typical use is marking produce in a
grocery store.
0100991234567899
19255
RSS Expanded
RSS Expanded is a variable length linear symbology. It can encode 74 numeric or 41 alpha characters. RSS Expanded can
be scanned and decoded in up to 22 segments and then reconstructed.
9987 6543 2101 2345 6789 8888
19256
RSS Expanded Stacked
RSS Expanded Stacked is similar to RSS-14 Stacked except it uses the RSS Expanded format for creating the symbol.
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Enabling RSS
1. Turn on the circuit breaker to the RealScan 7883.
2. Enable the Reduced Space Symbology feature by scanning the following sequence
of programming tags. These must be the first tags scanned after applying power to
the unit.
• Programming Mode - Puts the RealScan 7883 in the Programming Mode.
• Hex 1, Hex 8, Hex A, Hex 3.
• Save and Reset - Saves the parameter setting.
Disabling RSS
1. Turn on the circuit breaker to the RealScan 7883.
2. Enable the Reduced Space Symbology feature by scanning the following sequence
of programming tags. These must be the first tags scanned after applying power to
the unit.
• Programming Mode - Puts the RealScan 7883 in the Programming Mode.
• Hex 1, Hex 8, Hex A, Hex 0.
• Save and Reset - Saves the parameter setting.
0192 1234 5698 7457 3202 0000 9939 0200 296
19257
Making Other Program Changes
If you still need to make program changes after setting the communication parameters, you can enter information directly
from the Programming Worksheets. The Programming Worksheets, located at the back of this book, identify all the
available program parameters. Each worksheet relates to a specific programming mode. Most programming options have
defaults, identified by a heavy box, that are determined at the factory. Scanning the Default tag as the first tag after
applying power to the RealScan 7883 sets the parameters to these values.
Changing the RealScan 7883 program is accomplished by scanning the proper sequence of programming tags, which are
included with the unit. Following are three ma jo r ste ps fo r making program changes.
1. Enter the Base Programming State by scanning the Programming Mode tag as the
first tag after applying power to the RealScan 7883.
2. Select a Programming Worksheet and enter its parameter data by scanning the
appropriate Hex tags.
3. Save the program by scanning the Save and Reset tag.
Note: In most instances the factory determined defaults are the correct parameter setting. However, if you do need to
make changes, it is recommended that you first set all parameters to default values, then make any necessary changes to
the appropriate parameters.
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Scan Sample Tags
Now you should scan some sample tags to verify that the RealScan 7883 is communicating with the host terminal.
Following are four good tags that you can use. After verifying that the RealScan 7883 is communicating properly with the
host terminal, continue with the installation.
Note: For maximum performance, full size labels must be used. The UPC Symbol Specification Manual gives the exact
size requirements for UPC labels. If the bar height is less than specified, more precise presentation to the scanner is
required, reducing productivity.
UPC-A
77062 37920
1
Code 39
4
17706237920
Code 128
17706237920
Interleaved 2 of 5
017706237920
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Determining Label Quality
Many labels in a typical retail environment are unreadable. The following illustration shows some of the common
problems. Vendors and printers regularly supply products to the market with bar codes that are overprinted, underprinted,
or truncated. Some labels have missing margins. Others may be printed around the corners of packages, or on media not
likely to remain flat when picked up.
0123467859
0123467859
0123467859
06
Bar Code ScratchedBar Code FoldedBar Code Truncated
06
06
0123467859
0123467859
06
Bar Code TornPoor Color ContrastRed Bar Code On
06
0123467859
06
Red Background
R0026
The readability of a label depends on variables such as size, placement, color, paper type, ink viscosity, and package
coatings. The middle of a printing run can yield erroneous labels due to the many variants involved. In particular, poor
color contrast and marginal print quality can make a label hard to read.
UPC bar code requirements are identified in the UPC Symbol Specification Manual that is published by the Uniform
Code Council, Inc. Contact the following for a copy of this document.
Uniform Code Council, Inc.
8163 Old Yankee Road, Suit J
Dayton, OH 45458
Phone: 513-435-3870
Contact the following for information on Code 39 or "3 of 9" bar code labels.
AIM – USA
634 Alpha Dr.
Pittsburgh, PA 15238-2802
Phone: 412-963-8588
EAN bar code requirements are identified in General Specification for Article Symbol Marking, Copyright EAN-1977.
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Step 3 - Setting RealScan 7883 Scan Zone
The scan zone on a NCR RealScan 7883 Scanner can be set to horizontal or vertical. Changing the scan zone changes the
angle of the scan lines coming from the scanner.
Vertical
Scanning
Horizontal
Scanning
16011
You change the scan zone by turning the screw on the bottom of the cabinet. Be sure to turn the screw all the way in one
direction or the other, do not leave it turned part way.
Scan Zone
Adjusting Screw
Complies with FDA radiation
Performance standards 21
CFR Subchapter J.
Horizontal
Vertical
NCR Corporation
30096
Duluth, Ga.
Class: 7883 Serial:
Model: Made In:
Date Manufactured:
5/12/ -12VDC; 1.2/0.4/0.2A 15W (max)
VCCI-1
This device complies with Part 15 of the FCC R ules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference receive d
including interference that may cause undesired operation.
This apparatus does not exceed the Class A limits for
radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil ñ émet pas de bruits radioeléctriques
depassant les limites de la Classe A prescrites dans le
Reglement sur le brouillage radioeléctrique du Canada.
One or more of the U.S. Patents listed below apply:
When selecting the scan zone, you must also consider how you are mounting the scanner, horizontally or vertically. This
permits you to optimize the performance for your particular installation. Following are four common installations that
identify the installation type and the scan zone setting. They are given in order of scanning efficiency with the first being
the most efficient, and the last being the least.
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