NCR 7772, CX7, 7772-1516-8801, 7772-1216-8801, 7772-1316-8801 User Manual

User Guide

NCR CX7 All-in-One POS (7772)

BCC5-0000-5363
Issue A

The product described in this document is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation. Product names mentioned in this publication may be
trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is
permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice
must be included.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components,
software, and firmware become available. NCR, therefore, reserves the right to change specifications
without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this
document, consult with your NCR representative or NCR office for information that is applicable and
current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity,
organization, and value of this book. Please use the link below to send your comments.

Email: [e-mail]

Copyright © 2019
By NCR Corporation
Global Headquarters
864 Spring St NW
Atlanta, GA 30308
U.S.A.
All Rights Reserved

Preface

Audience

This book is written for hardware installer/service personnel, system integrators, and
field engineers.

Notice: This document is NCR proprietary information and is not to be disclosed or
reproduced without consent.

Safety Requirements

The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements. To
view the compliance statements see the NCR RealPOS Terminals Safety and Regulatory

Statements (B005-0000-1589).

Caution: The on/off switch is a logic switch only. The AC line voltage primaries are live
at all times when the power cord is connected. Therefore, disconnect the AC power
cord before opening the unit to install features or service this terminal.

i

Lithium Battery Warning

Warning: Danger of explosion if battery is incorrectly replaced. Replace only with

the same or equivalent type as recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.

Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d'un type recommandé
par le constructeur. Mettre au rébut les batteries usagées conformément aux
instructions du fabricant.

Battery Disposal (Switzerland)

Refer to Annex 4.10 of SR814.013 for battery disposal.

IT Power System

This product is suitable for connection to an IT power system with a phase-to-phase
voltage not exceeding 240 V.

Peripheral Usage

This terminal should only be used with peripheral devices that are certified by the
appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those
which are recommended by NCR Corporation.

Warning: DO NOT connect or disconnect the transaction printer while the terminal

is connected to AC power. This can result in system or printer damage.

Warning: DO NOT connect or disconnect any serial peripherals while the terminal

is connected to AC power. This can result in system or printer damage.

ii

Grounding Instructions

In the event of a malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This product is
equipped with an electric cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into a matching outlet that is properly
installed and grounded in accordance with all local codes and ordinances. Do not
modify the plug provided – if it will not fit the outlet, have the proper outlet installed by
a qualified electrician. Improper connection of the equipment-grounding conductor can
result in a risk of electric shock.

The conductor with insulation having an outer surface that is green with or without
yellow stripes is the equipment-grounding conductor.

If repair or replacement of the electric cord or plug is necessary, do not connect the
equipment-grounding conductor to a live terminal. Check with a qualified electrician or
service personnel if the grounding instructions are not completely understood, or if you
are in doubt as to whether the product is properly grounded.

Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole
receptacles that accept the product’s plug. Repair or replace damaged or worn cords

immediately.

Out of Box Failure (OBF)

If you experience an out of box failure (OBF) during installation or staging related to a
missing, wrong or defective unit or item, simply provide NCR with a detailed
description of the issue and the item will be replaced free of charge. For assistance with
this process send an email to [e-mail] with the following details:

• NCR Sales Order # (Sales Order # are located on the box)

• Date of Product Installation

• Product Model #

• Unit Serial #

• NCR part # of defective/missing/wrong component

• Description of Failure (please be specific. For example: “display will not power on”)

• Customer/Requestor’s contact name, phone number and/or e-mail address

• Address to ship replacement part(s)

iii

Warranty

Transport the product in its original packaging to prevent impact damages.

If you do not have access to a computer, you may leave a voice message at: 1-800-528­8658 (USA), or (International) [phone]. When leaving a message, please provide a
phone number and/or an email address so NCR can contact you if additional details are
needed.

Note: Used equipment that experiences a failure does not qualify as an OBF and should
go through the NCR warranty process.

Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in the
warranty. In general, damages due to the following are not covered by the warranty.

• Improper or insufficient maintenance

• Improper use or unauthorized modifications of the product.

• Inadequate location or surroundings. Site installation must conform to guidelines
listed in the NCR CX7 All-in-One POS (7772) Site Preparation Guide (BCC5-0000-5364)
and the NCR Workstation and Peripheral AC Wiring Guide (BST0-2115-53).

For detailed warranty arrangements please consult your contract documents.

iv

Returning Defective Hardware for Service

Use the following procedure to report/return defective hardware.

Call the NCR Customer Care Center at 1-800-262-7782 and have the following information
available when you place the call.

• Class/Model number of the defective equipment

• Serial Number of the defective equipment

• Equipment location in the store

• Description of the problem, including any system error codes, error condition, or
guidance to the area of failure.

The NCR Agent will provide you with a work order number, which serves as your
Return Material Authorization (RMA). Please provide the RMA on the outside of the
shipping box.

Note: A work order must be opened for each device that is shipped for repair.

Table of Contents

Chapter 1: Product Overview

Base Models 2

Features 3

Optional Features 4

Operating Systems 5

Specifications 6

Mounting Configurations 9

Base with Remote Power Supply (F033/F035) 9

v

Base with Integrated Power Supply 9

Operator Controls 10

Power Switch 10

Recovery Tool Button 10

LEDIndicators 11

Power Status LED 11

I/O Panel LED 12

Label Locations 13

CX7 with Base 13

Chapter 2: Hardware Installation

Installation Restrictions 15

Ergonomic Workplace 15

I/O Ports 16

Retail I/O 16

Hospitality I/O 17

I/OBoard Connector Pinouts 18

12V USB +Power 18

24V USB +Power 19

Cash Drawer 20

vi

DisplayPort 22

LAN 23

PowerIn 23

USB-C 24

USB 3.0 24

DB-9 Serial 25

RJ12 Serial 25

RJ45 Serial 26

RJ50 Serial 27

Installing the Terminal 28

Connecting ACPower 29

Connecting to a Network 29

Installing the Cash Drawer 30

Installing the Second Cash Drawer 31

Second Cash Drawer for Retail I/O 31

Second Cash Drawer for Hospitality I/O 32

Installing the Transaction Printer 34

Powering Up the Terminal 35

Chapter 3: Operation and Cleaning

Touchscreens 36

Projected Capacitive Touchscreen 36

Using the PCap Touchscreen 36

Cleaning the Touchscreen 36

Magnetic Stripe Reader 37

Using the MSR 37

Care of Cards 37

Card Thickness 37

Biometrics Fingerprint Reader 38

Using the Biometrics Reader 38

Cleaning the Sensor 39

Software Drivers 39

Cleaning the Cabinet 40

Cleaning the Cooling Vents 41

Chapter 4: Disk Image Backup and Recovery Tool

Introduction 42

Running the Recovery Tool 43

Starting the Recovery Tool 43

Main Screen 44

Save or Load Image 45

Saving an Image 46

Loading An Image 50

Change Settings 54

Change Network Settings 55

vii

Change Password 56

Replace Recovery Image 57

Change Language 58

Creating a Disk Image 59

Chapter 5: Configuring a Second SSD for RAID

Introduction 60

Configuring a RAID System 61

Chapter 6: Power Management

Computer States 66

G3 Mechanical Off 66

G2/S5 Soft Off 66

G1 Sleeping 66

G0 Working 67

ACPI Sleep States (S0 - S5) 67

Enabling Wake on LAN 70

Chapter 7: BIOS Setup

Entering Setup 73

Selecting Menu Options 73

viii

Restoring Factory Settings 73

BIOS Default Settings 74

Advanced Menu 74

Chipset Menu 75

Security Menu 76

Boot Menu 76

Chapter 8: BIOS Updating Procedure

Introduction 77

Prerequisites 77

USB Flash Key update prerequisites 77

Windows Flash Executable update prerequisites 77

SPI/BIOS Updating Procedures 78

Using the Bootable USB Flash Key 78

Using the Windows Flash Executable 82

Chapter 9: Initial Terminal Imaging

Introduction 83

Imaging Procedure 83

Revision Record

Issue Date Remarks

ix

A

Jul 2019 First Issue

x

Chapter 1: Product Overview

The NCR CX7 All-in-One POS (7772), powered by Intel’s 8th Generation Coffee Lake
chipset, features a sleek design, packed with superior performance. The new, stylish
design provides a wide range of configuration versatility. The ability to configure with
an I/O board that accommodates environments with more USB devices or an I/O board
that accommodates environments with more serial devices gives customers the
flexibility that prevents additional expansion boards or hubs.

The CX7 offers two I/O configurations for the base:

• Retail I/O Base

• Hospitality I/O Base

I/O Board Connectors Retail I/O Hospitality I/O

USB-C to Head 1 1

12VPowered USB 3 1

24VPowered USB 1 1

Serial 1 x RJ50

1 x DB9

4 x RJ12
2 x RJ45

USB3.0 (5V) 2 2

DisplayPort 1 1

Cash Drawer (12/24 V) 1 (dual port) 2

1-2 Product Overview

I/O Board Connectors Retail I/O Hospitality I/O

LAN 1 1

Both I/O boards are connected to the CX7 core motherboard through a single USB Type­C connector. In addition to the integration of the board in the base, each I/O can be
configured for a wall mount solution, pole mount solution, or ordered in a remote
chassis to permit placement under the counter.

Base Models

Model Description

7772-1216-8801 15.6" PCAP RGB w/ Intel Celeron, 8GB DDR4 memory, No

HDD, No Power Supply

7772-1316-8801 15.6" PCAP RGB w/ Intel i3, 8GB DDR4 memory, No HDD,

No Power Supply

7772-1516-8801 15.6" PCAP RGB w/ Intel i5, 8GB DDR4 memory, No HDD,

No Power Supply

Product Overview 1-3

Features

Feature Description

Memory F134 8GB, DDR4 2400MHz (Add On)

F136 16GB, DDR4 2400MHz (Add On)

Storage Media F241 SSD 120 GB, M.2 SATA

F242 DUAL SSD 120 GB, M.2 SATA

F253 SSD 240 GB, M.2 NVMe (PCIe)

F255 SSD 480 GB, M.2 NVMe (PCIe)

Port A(Right Side) Features F140 No Peripheral Filler Plate

F141 NCR Encrypted MSR

Port B(Left Side)Features F150 No Peripheral Filler Plate

F151 Biometrics

Port C (Bottom/ Chin)Features F160 No Peripheral Filler Plate

F165 Wireless Card and Antenna

Port DFeatures F450 No Customer Display - Logo Badge

F452 7" Non-Touch LCD (XL7) Customer Display

F453 7" Touch LCD (XL7) Customer Display

Base Display F457 No Base Display Option

Base and Power Supply F033 Base for Retail I/O, Remote Power Supply

F035 Base for Hospitality I/O, Remote Power

Supply

Power Cord F100 US Power Cord

F101 International Power Cord

F102 UK Power Cord

F103 Australia Power Cord

F104 China Power Cord

F105 SEV Power Cord

F106 India Power Cord

F108 Argentina Power Cord

F109 Power Cord 120V Twist Lock

F119 No Power Cord

1-4 Product Overview

Optional Features

Optional Feature Description

Ethernet Cable F110 7772 10/100/1000 Ethernet Cable

Product Overview 1-5

Operating Systems

The OS image and base platform drivers will be pre-loaded on the solid state drive prior
to shipment. The POS must be configured with a solid state drive.

Product ID Product ID Description

7772-F700 No Operating System Approval

7772-F720 Windows 10 IoT Enterprise 2019 LTSC Value 64 bit

(UEFI) Embedded Operating System

7772-F740 Orderman Windows 10 IoT Enterprise 2019 LTSC

Value 64 bit (UEFI) Embedded Operating System

7772-F790 SUSE Linux Enterprise Server (SLES) 15 64 bit

Operating System

Base client and third-party software are also available on the public NCR Platform
Software Website: http://www.ncr.com/support/support_drivers_

patches.asp?Class=External\display

Configuration
Notes

required

Pre-installed in
the factory

Pre-installed in
the factory

Pre-installed in
the factory

1-6 Product Overview

Specifications

Model Specs Good Better Best

Chipset Intel Q370 “Coffee Lake”

Processor Intel® Celeron®

G4900T

Clock Speed 2.9GHz 3.1GHz 2.1GHz

Turbo Boost for Peak
Loads

Level 2 Cache 2MB 4MB 6MB

Thermal Design
Power

AMT No Yes Yes

Intel vPro No No Yes

Image Recovery
Button

Odometer Chip Yes Yes Yes

RAID Support Yes Yes Yes

TPM Yes Yes Yes

N/A N/A Up to 3.5 GHz

35 Watts 35 Watts 35 Watts

Yes Yes Yes

Intel® Core™ i3­8100T

Intel® Core™ i5­8500T

Memory

Memory Type DDR4-2133MT DDR4-2133MT DDR4-2133MT

Form Factor SODIMM SODIMM SODIMM

Memory Slots 2 2 2

Standard Memory 8GB (1 x 8GB) 8GB (1 x 8GB) 8GB (1 x 8GB)

Maximum Memory 32GB (2 x 16GB) 32GB (2 x 16GB) 32GB (2 x 16GB)

Storage

SSD - Solid State Drive
(M.2 SATA)

SSD - Solid State Drive
(M.2 NVMe)

SSD - Solid State Drive
(M.2 NVMe)

120GB SSD 120GB SSD 120GB SSD

240GB SSD 240GB SSD 240GB SSD

480GB SSD 480GB SSD 480GB SSD

Product Overview 1-7

Model Specs Good Better Best

Dual Solid State Drive

Dual 120GB SSD Dual 120GB SSD Dual 120GB SSD

(M.2 SATA)

Integrated Touch Display

15.6” Projected

Yes Yes Yes

Capacitive
1366 x 768
10-point touch

Brightness 400 nits 400 nits 400 nits

Screen Life 50K Hours to half

brightness

50K Hours to half
brightness

50K Hours to half
brightness

Integrated Speaker Standard Standard Standard

Peripherals

3-track Encrypted

Option Option Option

MSR

Integrated Wireless

Option Option Option

802.11 AC & Bluetooth

Integrated Biometric

Option Option Option

Reader

Imager Option Option Option

2-in-1 Sign-in Device Option Option Option

Consumer Displays

APA customer display Option Option Option

7” Color LCD

Option Option Option

(Touch or Non-touch)

10” Color LCD

Option Option Option

(Touch or Non-touch)

Dimensions/Weight

CX7 terminal with
base

• Dimensions (w x d x h)

14.95” x 7.81” x 12.08”
(379.7 mm x 198.4 mm x 306.8 mm)

• Weight

11.35 lbs (5.15 kg)

1-8 Product Overview

Model Specs Good Better Best

CX7 terminal without
base

• Dimensions (w x d x h)
Width 14.95” x 1.26” x 9.32”
(379.7 mm x 32.0 mm x 236.6 mm)

• Weight

5.30 lbs (2.40 kg)

Product Overview 1-9

Mounting Configurations

Base with Remote Power Supply (F033/F035)

• with Retail I/O (F033)

• with Hospitality I/O (F035)

Base with Integrated Power Supply

7772-K032 provides an option to permit integration of the power supply in the base.

1-10 Product Overview

Operator Controls

Power Switch

The Power Switch is located on the bottom of the display. This switch is a momentary
contact, push-on-push-off switch.

Recovery Tool Button

The Recovery Tool Button is for the OS Recovery Tool option. The recessed button is
located on the bottom of the display. The button is a momentary contact, push-on-push­off switch.

Product Overview 1-11

LEDIndicators

Power Status LED

The Power Status LED, located on the front of the display, has multiple functions as
defined below.

Color Description

Solid Green Terminal is ON and all voltages from power supply and

motherboard are okay.

Blinking Green Terminal is in SUSPEND (S3/S4)mode.

Solid Red Processor over temperature.

1-12 Product Overview

I/O Panel LED

The Status LED is located on the I/O Panel on the Base.

Color Description

Green

Orange

Off

On

S3

Off

Product Overview 1-13

Label Locations

CX7 with Base

1-14

Chapter 2: Hardware Installation

Installation Restrictions

• The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements.
To view the compliance statements see the NCR RealPOS Terminals Safety and

Regulatory Statements (B005-0000-1589).

• Install the CX7 near an electrical outlet that is easily accessible. Use the power cord
as a power disconnect device.

• Do not permit any object to rest on the power cord. Do not locate the CX7 where
the power cord can be walked on.

• Use a grounding strap or touch a grounded metal object to discharge any static
electricity from your body before servicing the CX7 terminal.

Warning: This unit contains hazardous voltages and should only be serviced by

qualified service personnel.

Caution: Do not connect or disconnect the transaction printer while the terminal is on.

This can result in system or printer damage.

Ergonomic Workplace

The NCR CX7 All-in-One POS (7772) has a high–brightness LCD with an anti–glare
screen. For best results, please observe the following when considering the terminal
workplace:

• Avoid direct–glaring and reflective–glaring light. Locate the terminal in a controlled
luminance surrounding. When installed next to windows position the terminal so it
does not reflect the outside light.

• If possible, avoid reflective glaring caused by electric light sources.

• Position the terminal for ideal viewing angles.

2-16 Hardware Installation

I/O Ports

Retail I/O

The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a
Retail I/OBase.

Callout Port Name

1 Cash Drawer

2 USB24V

3 USB12V

4 24V Power In

5 LED

6 USB-C

7 LANOut

8 LANIn

9 DB9 Serial

10 DisplayPort

11 Dual USB 3.0

12 RJ50 Serial

Hardware Installation 2-17

Hospitality I/O

The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a
Hospitality I/OBase.

Callout Port Name

1

2

3

4

5

6

7

8

9

10 DisplayPort

11 Cash Drawer

12 RJ12 Serial

RJ45 Serial

Dual USB 3.0

USB12V

USB24V

24VPower In

LED

USB-C

LANOut

LAN In

2-18 Hardware Installation

I/OBoard Connector Pinouts

12V USB +Power

The I/O Board provides latching 12V Powered USB port (Foxconn P/N UB11123-GHT2­4F or NCR approved equivalent). The 12V Powered USB port is capable of supplying
12V at 2.0A max. The color of the connector is teal.

The 12V of each port is fused with a self-healing poly-fuse (Polytronics Everfuse P/N
SMD2920P300TF/15 or NCR approved equivalent). An overcurrent signal is used to
detect when this fuse is open. This signal is connected to a GPIO on the Super I/O.

Current limiting power switches are provided on the 5V VBUS pins with a limit current
of 1A.

The Retail I/O Board provides three 12V Powered USB ports, while the Hospitality I/O
Board provides one 12V Powered USB port.

Signal Name Pin Pin Signal Name

USBPWR 1 5 GND

USB D– 2 6 +12V

USBD+ 3 7 +12V

GND 4 8 GND

FRAME GND 9 10 FRAME GND

FRAME GND 11 12 FRAME GND

Hardware Installation 2-19

24V USB +Power

The I/O Board provides one latching 24V Powered USB port (Foxconn P/N UB11123­GHR3-4F or NCR approved equivalent). The 24V Powered USB port is capable of
supplying 24V at 2.3A continuous and 3.0A peak. The color of the connector is red.

The 24V is fused with a resettable fuse (Tyco RUEF250U or NCR approved equivalent).
An overcurrent signal is used to detect when this fuse is open. This signal is connected
to a GPIO on the Super I/O. A separate return line, 24V_RET, is used instead of ground
to provide noise isolation.

Signal Name Pin Pin Signal Name

USBPWR 1 5 24V_RET

USB D– 2 6 +24V

USBD+ 3 7 +24V

GND 4 8 24V_RET

FRAME GND 9 10 FRAME GND

FRAME GND 11 12 FRAME GND

2-20 Hardware Installation

Cash Drawer

Cash Drawer Connector for Retail I/O

The Retail I/O Board provides a single 6-position RJ12 connector (Molex 44248-0065 or
NCR approved equivalent).

Pin Signal Name

1 Frame Gnd

2 Solenoid A

3 Drawer A/B

4 +24V/12V

5 Solenoid B

6 Logic Gnd

Hardware Installation 2-21

Cash Drawer Connector for Hospitality I/O

The Hospitality I/O Board provides a dual package RJ12 connector. The color of the
connector is red. When using a legacy Y-cable adapter, only Cash Drawer Port A of the
adapter will be functional.

Pin Signal Name

1 Frame Gnd

2 Solenoid A

3 Drawer A/B

4 +24V/12V

5 NC

6 Logic Gnd

2-22 Hardware Installation

DisplayPort

The I/O Board provides a 2-lane DisplayPort. Lanes 2 and 3 of the DisplayPort are not
connected internally.

Pin Signal Name

1

2

3

4

5 GND

6 ML_Lane1 (n)

7 ML_Lane2 (p)

8 GND

9 ML_Lane2 (n)

10 ML_Lane3 (p)

11 GND

12 ML_Lane3 (n)

13 CONFIG1

14 CONFIG2

ML_Lane0 (p)

GND

ML_Lane0 (n)

ML_Lane1 (p)

15 AUXCH (p)

16 GND

17 AUXCH(n)

18 Hot Plug Detect

19 Return

20 DP_PWR

Hardware Installation 2-23

LAN

The I/O Board provides Gigabit Ethernet support on an RJ45 connector using a pass­through connection to the motherboard. The connector does not feature an LED
indicator.

PowerIn

Both Retail and Hospitality I/O Boards accept +24V DC voltage input from an external
power supply. The Power In connector is a 4-pin DIN - CUI PD-40S or equivalent.

Pin Signal Name

1 GND

2 24V

3 GND

4 24V

2-24 Hardware Installation

USB-C

The I/O Board is connected to the motherboard through a non-standard USB Type C
connector. The I/O Board provides a +24V power to the motherboard through the VBUS
lines of the USB-C connector.

Signal Pin Pin Signal

GND A1 B12 GND

USB3.0 TX1+ A2 B11 USB3.0 RX1+

USB3.0 TX1– A3 B10 USB3.0 RX1–

+V (24V) A4 B9 +V (24V)

CC1 (GPIO1) A5 B8 SBU2

USB2.0 A D+ A6 B7 USB2.0 BD–

USB2.0 A D– A7 B6 USB2.0 BD+

SBU1 A8 B5 CC2 (GPIO2)

+V (24V) A9 B4 +V (24V)

Display Port A10 B3 Display Port

Display Port A11 B2 Display Port

GND A12 B1 GND

Since reversibility is not required, the CC1 and CC2 signals will be re-purposed for the
following functions:

Signal Pin Function

CC1 (GPIO1) A5 Power Status from Motherboard

CC2 (GPIO2) B5 Display Port Hot Plug Detect

USB 3.0

The I/O Board provides a dual-stack USB 3.0 Type A connector. Each standard +5V USB
port is capable of supplying 5V at 900mA which is controlled via load switch.

Hardware Installation 2-25

DB-9 Serial

The Retail I/O Board provides one full RS-232 serial port through a DB-9 connector. The
port has a shunt to select between +12V (default), +5V, or normal RI functionality.
Maximum power capability is 1A from this port. The power output from this port is
protected by a self-healing fuse.

Pin Signal Name

1 DCD

2 DSR

3 RXD

4 RTS

5 TXD

6 CTS

7 DTR

8 GND

9 RI

RJ12 Serial

The Hospitality I/O Board provides a quad-package RJ12 serial port. The RJ12 port is an
unshielded 6-pin. The color of the connector is black.

Pin Signal Name

1 RTS

2 GND

3 TX

4 RX

5 GND

6 CTS

2-26 Hardware Installation

RJ45 Serial

The Hospitality I/O Board provides one dual package RJ45 serial port. The RJ45 port is
an unshielded 8-pin. The color of the connector is yellow.

Pin Signal Name

1 DSR

2 DCD

3 DTR/5V

4 GND

5 RX

6 TX

7 CTS

8 RTS/12V

Hardware Installation 2-27

RJ50 Serial

The Retail I/O Board provides one full RS-232 serial port through an RJ50 connector. The
port has a shunt to select between +12V (default), +5V, or normal RI functionality.
Maximum power capability is 1A from this port. The power output from this port is
protected by a self-healing fuse.

Pin Signal Name

1 NC

2 DCD

3 DSR

4 RXD

5 RTS

6 TXD

7 CTS

8 DTR

9 GND

10 RI

2-28 Hardware Installation

Installing the Terminal

The terminal can be mounted using the following mounts:

• Base for Retail I/O with Remote Power Supply (F033)

• Base for Hospitality I/O with Remote Power Supply (F035)

This chapter explains how to perform an "Out-of-box" installation of a CX7 configured
with the Base and how to connect optional peripheral devices.

The CX7 comes fully assembled and ready to use. All that is required to install is connect
the AC Power Cord, LAN Cable, and peripheral device cables.

For more information about the CX7 I/O ports, refer to:

• Retail I/O on page16

• Hospitality I/O on page17

Hardware Installation 2-29

Connecting ACPower

The CX7 receives power from an external 24V power brick.

Caution: The CX7 requires the NCR 24V power supply that is shipped with the
terminal. Use of other power bricks may cause damage to the unit.

1. Connect the Power Supply cable to the Power In connector on the Base.

2. Connect the AC Power Cord to the Power Supply and to an AC outlet.

Caution: Do not connect or disconnect the Power Cable from the terminal with the
AC Power Cord connected to an AC outlet.

Connecting to a Network

Most business configurations require the terminal to connect to a network. Connecting
to a network enables communicating with other systems and devices also on the
network. Depending on business configurations, connecting to a network may allow
connection to the Internet.

To connect the CX7 terminal to a network, connect the 10/100/1000 Ethernet cable to the
port labeled LAN In on the I/Opanel of the Base. The other end of the 10/100/1000
Ethernet cable should be connected into the network hub.

Note: Consult with your business Information Technology (IT) representative to
determine the available connection, and to locate the network hub.

2-30 Hardware Installation

Installing the Cash Drawer

The Cash Drawer can be connected to the Cash Drawer connector on the Base.

Hardware Installation 2-31

Installing the Second Cash Drawer

A second Cash Drawer can be installed on terminals with a:

• Retail I/O Base — For more information, refer to Second Cash Drawer for Retail I/O
below.

• Hospitality I/O Base — For more information, refer to Second Cash Drawer for

Hospitality I/O on the next page.

Second Cash Drawer for Retail I/O

The Retail I/O supports a 2-drawer configuration with a Dual Cash Drawer Cable.
Connect this cable to the Base or transaction printer cash drawer connector.

There are two versions of the Dual Cash Drawer Cable for the Retail I/O:

• 1432-C516-0009 (24V)

• 1432-C517-0009 (12V)

Caution: The two cables look very similar. Make sure to use the correct one.
Connecting the wrong cable can cause system damage.

2-32 Hardware Installation

Second Cash Drawer for Hospitality I/O

24VCash Drawers

24VCash Drawers can be connected to the Cash Drawer connectors on the Hospitality
I/O.

Hardware Installation 2-33

12VCash Drawers

Single port adapter cables (1432-C828-0010) are required to connect 12VCash Drawers to
the Hospitality I/O.

2-34 Hardware Installation

Installing the Transaction Printer

Warning: Do not hot plug the printer when connecting the POS terminal. Always

power down the POS prior to connecting the printer to prevent damage to the POS
and/or printer.

Connect the Powered USB Printer Interface Cable to the USB Connector and Power
Connector on the printer and to the 24V Powered USB Connector on the Base.

Hardware Installation 2-35

Powering Up the Terminal

1. After installing the terminal, power up the system by pressing the Power Switch,
which is located on the bottom of the display.

The system installs the system devices, system settings, and then reboots to continue
setup. Complete the System Setup. This varies from OS to OS but the following is
typical.

2. The initial setup procedures are performed:

• Starting Windows

• Preparing the computer for first time

• Checking video performance

3.

Accept the License Terms Agreement.

Note: Depending on the installed operating system and the selected settings, the
amount of time it takes to boot up may vary.

Chapter 3: Operation and Cleaning

Touchscreens

The NCR CX7 All-in-One POS (7772) has a Projected Capacitive (PCap) Touchscreen.

Projected Capacitive Touchscreen

PCap touchscreens have all the benefits of normal capacitive touchscreens and more.

• Fast processing of tough information

• High sensitivity (use conductive pencils, with hands, and with thin gloves)

• Multi-touch capability (10-finger)

• High resolution

• Improved legibility and display brightness due to optimal light transmission

In addition, the technology of PCap touchscreens is characterized by significantly
higher robustness and stability than common capacitive touchscreens because the active
touch surface is located on the back side of the touchscreen. instead of the front side.
Therefore, the active surface is not directly touched and does not wear off by normal
use.

Since most surface contamination do not cause interference to the touchscreen the NCR
CX7 All-in-One POS (7772) can be used in public or severe environmental conditions.

Using the PCap Touchscreen

The PCap touchscreen responds to the lightest touches. Touching with a single finger
resembles the left mouse button. Two fingers are used to zoom IN (fingers brought
together) or zoom OUT (fingers pulled apart). Circular motion can be used to rotate an
element on the screen. This function must be supported by either the Operating System
or the application.

Cleaning the Touchscreen

1. Using a soft cloth dampened with isopropyl alcohol or a mild non-abrasive soap &
water solution, gently wipe the touchscreen clean.

2. Wipe the screen and edges dry.

3. Make sure the glass and screen edges dry completely before using the unit.

4. Do not use sharp objects to clean around the edges of the touchscreen.

3-37 Operation and Cleaning

Magnetic Stripe Reader

The Magnetic Stripe Reader (MSR) for the CX7 is an ISO 3-Track (Encrypted).

The card reading is bi-directional and can be mounted on Port A(right side) of the
display.

Using the MSR

Swipe the card through the slot in the MSR in a quick and steady movement. The
magnetic stripe must be facing up and with the stripe in the slot.

Care of Cards

• Cards should never come in contact with liquids.

• Cards should never be bent or folded in any way.

• Cards should never come in close proximity of a magnetic field.

Card Thickness

The MSR module accepts standard cards within the thickness range of 0.68–0.84 mm.

Operation and Cleaning 3-38

Biometrics Fingerprint Reader

High quality fingerprint templates are imperative for the security of the biometric
security system. Low quality fingerprint templates can impact future read rates.
Therefore, using the Biometrics Module should be done very carefully. In case of
inexperienced users who are using the module for the first time, the process should be
assisted (guided) by an administrator or experienced user.

Using the Biometrics Reader

Place your thumb/finger flat and straight on the sensor. If this is not possible, try to
place your thumb/finger on the sensor in the same angle every time.

Under normal usage conditions dirt, residue, oils, and other materials can collect on
users’ fingers. This can possibly cause poor collection of fingerprint data, which can
cause performance degradation. For the best results it is recommended that the user
keep their fingers relatively clean and free of residues that may alter the sensor
performance.

Scotch tape can be used to clean fingers. Adhere the tape to the finger and then pull it
off.

3-39 Operation and Cleaning

Cleaning the Sensor

Before each authentication, it is recommended that the user first clean the sensor. Place
adhesive tape onto the sensor and then pull it off. This assures that residue from
previous usage is removed.

Caution: Do not use abrasive materials to clean the sensor.

Software Drivers

The CX7 biometrics reader is a digitalPersona U.ARE.U 4500 Module. Please visit the
Crossmatch website for drivers and application developer tools.

https://www.crossmatch.com/company/support/request/

Operation and Cleaning 3-40

Cleaning the Cabinet

1. Disconnect the unit from the power outlet before cleaning.

2. Use a cloth lightly dampened with a mild detergent.

3. Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dis-solvent. Do not use
thinner or benzene, abrasive cleaners, or compressed air.

Warning: Do not use any other types of cleaners such as vinegar, solvents,

degreasers, or ammonia-based cleaners. These can damage the unit.

4. Avoid getting liquids inside the unit. If liquid does get inside, have a qualified service
technician check it before you power it on again.

5. Remove external dust around the cooling vents.

3-41 Operation and Cleaning

Cleaning the Cooling Vents

The air vents on the back of the terminal should be cleaned periodically to maintain
optimum cooling for the CPU.

Use the hose attachment on a standard household vacuum cleaner to remove the dust
from the vents.

Chapter 4: Disk Image Backup and Recovery

Tool

Introduction

This section discusses procedures on how to backup or recover the POS image. The
terminal has a recovery tool that performs a complete backup of the whole HDD/SSD.
This includes the operating system, all files, data and the database itself if it is installed
on the HDD/SSD, making an exact duplicate of everything contained on the terminal.

The Recovery Tool uses the Windows Image (.WIM) file format to store the OS image.
This is a file-based format for use with the ImageX and DISM tools that Microsoft
created for use with Windows Vista and later OS versions. The format can also be used
to capture and restore XP-based OS images. More information on the ImageX tool and

.WIM format can be found at:

http://technet.microsoft.com/en-us/library/cc722145(WS.10).aspx

The Recovery Tool is designed to create a complete backup of, or restore, a previously
saved image to the terminal.

The Recovery Tool offers the following functions and features:

• Multi-language support for the following languages: EN; DE; FR; IT; ES

• Check and Repair Disk

• Backup the System

• Restore the System to a previous state

• Password Protection

• Network support

You can save and restore your backup from different locations:

• Network

• USB Drive

• Hard Drive/Solid State Device (if present on the terminal)

4-43 Disk Image Backup and Recovery Tool

Running the Recovery Tool

Starting the Recovery Tool

The Recovery Tool Button is located on the bottom of the display.

1. Begin with the terminal OFF.

2.

Press and hold the recessed Recovery Tool Button. While holding the Recovery
Tool Button, momentarily press the Power Switch.

3.

Continue holding the Recovery Tool Button until the NCRlogo has flashed on the
screen.

Disk Image Backup and Recovery Tool 4-44

Main Screen

When the terminal boots the Main Screen is displayed.

Save or Load Image

This button opens the Backup and Recovery screen.

Change Settings

This button opens a dialog screen to let you set/change the password and to configure
the network settings.

Shutdown or Reboot

This button opens the screen to properly Shutdown and Reboot the POS.

System Information

This is where useful information of the POS is displayed, such as Serial Number and
Image Names.

4-45 Disk Image Backup and Recovery Tool

Save or Load Image

This function is used to either Save or Load an image from a device.

1.

On the Main Screen, select Save or Load Image.

2.

Enter the Password. The factory default password is Recovery1234.

Disk Image Backup and Recovery Tool 4-46

Saving an Image

The Select Image Location screen displays a terminal with three sets of In/Out arrow
buttons, indicating the direction of data flow when selected. Arrows pointing away from
the terminal are used to Save images to a device. Arrows pointing towards the terminal
are used to Load an image.

Recovery Partition Size

The size of the Recovery Partition is limited to 8GB on the local drive. The USB and
network options can be used to store / backup larger images. The total size is comprised
of the base factory image + the user and site backups and the roughly 300MB of space
used by WinPE and apps. USB/Network backups are limited only by the hardware that
they are being stored to.

After the factory image is copied into the Recovery Partition, there is approximately 3GB
remaining in the 8GB partition. Any data stored as an incremental backup to this
location is compressed. A typical, large POS software installation will not outpace the
constraints of the local storage.

4-47 Disk Image Backup and Recovery Tool

Backups to separate slots in the Recovery Tool only increase the total storage required by
the amount of data added to the image. When the contents of the OS partition become
too large to store in the 8GB local Recovery Partition, then one of the alternate storage
methods available (USB or network) should be used to store backups.

Output Options

There are three output options:

• Hard Disk Drive/Solid State Device

• USB Device

• Network

Note: Windows 7 images require a minimum of 4GB available on the Network,
Local Drive, or USB drive. POSReady requires a minimum of 2GB. Make sure there
is enough space available on the storage media. Image sizes vary depending on
applications and database sizes.

1. Select the arrow that points to the desired output.

Example: Select the USB Save Button.

Disk Image Backup and Recovery Tool 4-48

2.

Select the USB Button.

If this is the first backup performed on this POS, the image is automatically saved as
a Site backup.

4-49 Disk Image Backup and Recovery Tool

If a backup already exists, you have the choice of performing either a Site or User
backup.

• Site Image – Use this option immediately after all application components have

been loaded and set up for initial operation, or for base image updates.

• User Image – Use this option for routine day-to-day or periodical backups.

Note: Site and User backups are separate independent backups.

The image information is updated with the new image date.

Disk Image Backup and Recovery Tool 4-50

Loading An Image

Caution: Do NOT remove power during an Image Load. Complete the Operating
System setup and then shut down Windows properly. Removing power prematurely
will corrupt the image and display various messages like "Windows failed to load" or
"missing or corrupt registry". If this happens you can do an Image load of the Factory
image with the Recovery Tool.

1. Select the arrow that points from the desired load device to the terminal.

Example: Select the USBLoad Button.

2.

Select the USB Button.

4-51 Disk Image Backup and Recovery Tool

If you are loading from a network, the Select a Network Drive dialog screen will open.

3. Select the Image Type.

• User Image – Most recent routine backup.

• Site Image – Image of the terminal after application components were loaded.

• Factory Image – The NCR Base Image as shipped from the factory.

Disk Image Backup and Recovery Tool 4-52

4.

Select Yes to apply the image.

Caution: All the information in the current productive/working image on the drive
is lost with this operation!

A progress bar is displayed as the image is applied.

4-53 Disk Image Backup and Recovery Tool

A message is displayed when the load is complete.

5.

Reboot the POS.

Disk Image Backup and Recovery Tool 4-54

Change Settings

On the Main Screen, select Change Settings.

There are four functions available on the Change Settings screen:

• Change Network Settings

• Change Password

• Replace Recovery Image

• Change Language

4-55 Disk Image Backup and Recovery Tool

Change Network Settings

1.

On the Change Settings Screen, select Change Network Settings.

2.

Enter the network configuration settings and then select Save.

Disk Image Backup and Recovery Tool 4-56

Change Password

1.

On the Change Settings Screen, select Change Password.

2.

Enter the current password and the new password, and then select Enter.

If you have forgotten or lost the password, select Lost Password. A unique code is
generated that you can provide to NCR Support to receive a new temporary
password.

4-57 Disk Image Backup and Recovery Tool

Replace Recovery Image

This feature is used to update the Recovery Tool and the environment that it runs in.

1.

On the Change Settings Screen, select Replace Recovery Image.

2. Select the source of the Recovery Image.

3. Complete the image replacement in the same manner as with the POS Site/User
image restore procedures.

Disk Image Backup and Recovery Tool 4-58

Change Language

1.

On the Change Settings Screen, select Change Language.

2. Select the language of choice.

4-59 Disk Image Backup and Recovery Tool

Creating a Disk Image

This terminal has a Recovery Button that permits end users to quickly restore a disk
backup from a hidden partition on the NCR system storage. To utilize this valuable
feature, the image must be created using NCR tools. Tools are available from NCR at:

http://www5.ncr.com/support/support_drivers_patches_
radiant.asp?Class=Hospitality/GenDrivers_display

From this site, download the following:

• ImagingSuite_5.3.0.3.zip (or later) – The Imaging Suite package consists of three
primary parts:

- A Server application for local area network imaging

- A Client application that runs on the target or source machine where images will

be applied to or captured from

- A customized version of Windows PE 3.1 boot OS environment from which the

client application will be run

• Imaging Suite User Guide – This document provides a general overview of the
Imaging Suite package, how to configure the system to run it, and how to use the
applications to capture and apply system images.

Chapter 5: Configuring a Second SSD for RAID

Introduction

This chapter discusses how to add a second hard drive and configure a RAID system
using the Intel® Rapid Storage Technology.

The Intel® Rapid Storage Technology provides new levels of protection, performance, and
upgradeability for the CX7 platform. Whether using one or two hard drives you can
take advantage of enhanced performance and lower power consumption. When using
two drives you can have additional protection against data loss in the event of hard
drive failure.

Valuable digital memories are protected against a hard drive failure when the system is
configured for one of the fault-tolerant RAID levels: RAID 1 or RAID 5. By seamlessly
storing copies of data on one or more additional hard drives, any hard drive can fail
without data loss or system downtime. When the failed drive is removed and a
replacement hard drive is installed, data fault tolerance is easily restored.

5-61 Configuring a Second SSD for RAID

Configuring a RAID System

RAID Systems can be installed on the CX7 if the 7772-F242 RAID - Dual M.2 120GB SSD
feature is present.

To install and configure a RAID system, perform the following steps:

1. Install the primary SSD.

2. Load the NCR Gold Drive.

3. Install the second SSD in the terminal.

4. Run the Intel® Rapid Storage Technology Manager.

Start → All Programs → Intel → Intel® Rapid Storage Technology

5.

Both disks should be recognized in the Main Screen. Select the Create button.

Configuring a Second SSD for RAID 5-62

6. Select the type of RAID volume you want to install. NCR supports RAID 1 and RAID
0 volume types.

RAID 1: Combines two disks to create a volume where each disk stores an exact
copy of the data and provides real-time redundancy.

RAID 0: Combines two disks to create a volume where data is broken down into
strips that are distributed across both disks.

7.

Select Next.

5-63 Configuring a Second SSD for RAID

8.

Enter a Volume Name (user preference).

9. Select the check boxes for both disks.

RAID 0 Only: Specify the amount of space to be used by the new RAID volume.
Use the slider to enter a percentage.

Note: If you create a volume that uses less than 100% of the hard drive space, you
may create a second RAID volume to use the remaining space.

10.

Select Next.

Configuring a Second SSD for RAID 5-64

11.

Select Create Volume to start the volume migration.

12.

A window is displayed indicating the volume was created successfully. Select OK to
close the window.

5-65 Configuring a Second SSD for RAID

The status of the migration is displayed, showing the progress. This can take 1 - 3
hours to complete.

Chapter 6: Power Management

The BIOS supports the Advanced Configuration and Power Management Interface
(ACPI) 3.0 specification. A key feature of ACPI is that the operating system, not the
BIOS, configures and implements power management. The CX7 terminal supports the
Global system power states defined by ACPI.

Computer States

G3 Mechanical Off

A computer state that is entered and left by a mechanical means

Example: Turning off the system's power through the movement of a large red switch.

Various government agencies and countries require this operating mode. It is implied
by the entry of this off state through a mechanical means that no electrical current is
running through the circuitry and that it can be worked on without damaging the
hardware or endangering service personnel. The OS must be restarted to return to the
Working state. No hardware context is retained. Except for the real-time clock, power
consumption is zero.

G2/S5 Soft Off

A computer state where the computer consumes a minimal amount of power. No user
mode or system mode code is run. This state requires a large latency in order to return
to the Working state. The system's context will not be preserved by the hardware. The
system must be restarted to return to the Working state. It is not safe to disassemble the
machine in this state.

G1 Sleeping

A computer state where the computer consumes a small amount of power, user mode
threads are not being executed, and the system appears to be off (from an end user's
perspective, the display is off, and so on). Latency for returning to the Working state
varies on the wake environment selected prior to entry of this state (for example,
whether the system should answer phone calls). Work can be resumed without
rebooting the OS because large elements of system context are saved by the hardware
and the rest by system software. It is not safe to disassemble the machine in this state.

6-67 Power Management

G0 Working

A computer state where the system dispatches user mode (application) threads and they
execute. In this state, peripheral devices (peripherals) are having their power state
changed dynamically. The user can select, through some UI, various
performance/power characteristics of the system to have the software optimize for
performance or battery life. The system responds to external events in real time. It is not
safe to disassemble the machine in this state.

ACPI Sleep States (S0 - S5)

Under the G1 sleeping state ACPI defines levels of system sleep state support. The CX7
supports the following sleeping states:

• S0: Normal Powered-On state

• S1 (Standby): The S1 sleeping state is a low wake latency sleeping state. In this state,
no system context is lost (CPU or chip set) and hardware maintains all system
contexts.

Note: The CX7 does not support S1 state. Turning off the backlight and hard drives
provides the equivalent power savings (due to Intel's processor C-states feature) at
nearly zero latency.

• S2: Not supported

• S3 (Suspend to Ram): The S3 sleeping state is a low wake latency sleeping state. This
state is similar to the S1 sleeping state except that the CPU and system cache context
is lost (the OS is responsible for maintaining the caches and CPU context). Control
starts from the processor's reset vector after the wake event. In NCR systems, during
S3, power is only provided to the USB 3.0 ports.

Note: When the terminal resumes from an S3 state, all the USB devices re­enumerate. This causes speaker tones as if they were disconnected and then
reconnected. This does not present a problem and the USB devices will continue to
operate correctly.

Requirements for S3 support:

• O/S must be built on a system with S3 enabled in the BIOS

• Some peripherals may not be S3 capable, which can prevent the system from

entering S3 state.

• S4 (Suspend to Disk): The S4 state is the lowest power, longest wake latency sleeping
state supported by ACPI. In order to reduce power to a minimum, it is assumed that
the hardware platform has powered off all devices. Platform context is maintained.

Requirements for S4 support:

• O/S must be built on a system with S3 enabled in the BIOS

Power Management 6-68

• Some peripherals may not be S4 capable, which can prevent the system from
entering S4 state.

Reference the ACPI Specification for details.

Peripherals: ACPI defines power states for peripherals which are separate from the
system power state. The device power states range from D0 (fully-on) to D3 (off) It is
the responsibility of the driver developer for each peripheral to define and support
the available power states.

Power State S0 Working S0 Idle,

Backlight
Off,
SSDIdle

Supported:

Y Y Y Y Y Y

Y/N

Description Fully

Functional**

Video
Backlight
Off, SSD
Idle

S3 Suspend
to RAM

Video
Backlight
Off, SSD
Idle, Cache
Flush,
Memory in
Slow
Refresh,
CPUHalted

S4
Hibernate

Video
Backlight
Off, SSD
Off, Cache
Flush,
Memory
data to
SSD,
CPUHalted

S5 Soft
Off

OFF
Some
devices
remain
powered
by
standby
voltage
(LAN,
ME-AMT,
USB) to
allow
wake-up

S0 Idle,
Backlight
on

Video
backlight
on

Power

On On Powered

Supply
Status

Power Consumption

Celeron

42.3W 16.4W 2.9W 2.5W 2.5W 25.6W

G4900T

Core i3–

62.2W 17.4W 3.25W 3.0W 3.0W 24.9W

8100T

Core i5–

63.9W 17.4W 3.25W 3.0W 3.0W 24.9W

8500T

Wake Options

Down*

Powered
Down*

Powered
Down*

On

6-69 Power Management

Power

N/A Y Y Y Y Y

Switch

Touch N/A Y Y N N

USB

N/A Y Y N N Y

Keyboard

USB Mouse N/A Y Y N N Y

LAN (magic

N/A Y Y Y Y Y

packet)

RTC Alarm N/A Y Y Y Y Y

Serial Port

N/A Y N N N Y

(RI)

Note: Power consumption based on the following configuration: 16GB RAM x2, 240 GB SSD x2
*Maintains small voltage to support wake circuits.
**Passmark Burn in test. This represents a maximum use case. Actual customer usage will differ.

Y

Power Management 6-70

Enabling Wake on LAN

In order for Wake on LAN to function, the Network driver must be enabled (factory
default).

1.

Right-click on Start, then select Device Manager.

6-71 Power Management

2.

Select Network adapters.

3.

Right-click Intel(R) Ethernet Connection I219-LM >> Properties.

Power Management 6-72

4. Under the Advanced tab, Wake on Magic Packet and Wake on Pattern Match should be

enabled. Select OK after making any changes.

5. Under the Power Management tab, Allow this device to wake the computer option box

should be checked. Select OK after making any changes.

Chapter 7: BIOS Setup

Entering Setup

1. Connect an alphanumeric USB keyboard to the terminal.

2. Apply power to the terminal.

3.

When you see the NCR logo displayed, press [Del] or [F2].

Selecting Menu Options

The following keyboard controls are used to select the various menu options and to
make changes to their values.

• Use the arrow keys to select (highlight) options and menu screens.

• Use the [Enter] key to select a submenu.

• Use the [+] and [-] keys to change field values.

• To view help information on the possible selections for the highlighted item, press

[F1].

• To save the changes, move the cursor to the Save and Exit Menu, select Save
Changes & Reset, and press [Enter].

Restoring Factory Settings

To reset all values to their default settings, press [F3] and then [Enter] when the
confirmation message is displayed. The terminal automatically loads the BIOS default
values. To save the factory default values, go to the Save and Exit Menu, select Save
Changes & Reset, and select [Enter].

7-74 BIOS Setup

BIOS Default Settings

NCR BIOS Version: R110-01

Advanced Menu

► ACPISettings

ACPI Sleep State [S3 (Suspend to RAM)]

State After G3 [Last State]

► NCR POS

Port B Display Mode [DP]

F8 BBS Boot Menu [Enabled]

Bluetooth Controller [Enabled]

WiFi Controller [Enabled]

ONESHOT Control [Disabled]

► Trusted Computing

TPM Support [Enabled]

Pending operation [None]

► S5 RTC Wake Settings

Wake System with Fixed Time [Disabled]

► CPU Configuration

Intel (VMX) Virtualization

C states

► Thermal Configuration

DTS SMM [Disabled]

► SATA Configuration

SATA Mode Selection [RAID]

PCIe Storage Dev On Port 9 [RSTControlled]

[Enabled]

[Disabled]

► AMT Configuration

AMT support [Disabled]

BIOS Setup 7-75

► H/W Monitor (Smart Fan 1 Mode)

CPU Smart Fan Mode [Automatic Mode]

Fan Off Temperature Limit 20

Fan Start Temperature Limit 35

Fan Full Speed Temperature Limit 80

Fan Start PWM 20

PWM Slope Setting [3 Duty]

► H/W Monitor (Smart Fan 2 Mode)

CPU Smart Fan Mode [Automatic Mode]

Fan Off Temperature Limit 25

Fan Start Temperature Limit 35

Fan Full Speed Temperature Limit 80

Chipset Menu

Fan Start PWM 20

PWM Slope Setting [3 Duty]

► South Bridge

Azalia HD Audio [Enabled]

► USBControl

USBControl 1 [Enabled]

USBControl 2 [Enabled]

USBControl 3 [Enabled]

USBControl 4 [Enabled]

USBControl 5 [Enabled]

USBControl 6 [Enabled]

USBControl 7 [Enabled]

USBControl 8 [Enabled]

USBControl 9 [Enabled]

7-76 BIOS Setup

Security Menu

Administrator Password [None]

User Password [None]

Boot Menu

Boot Configuration

Setup Prompt Timeout 3

Bootup NumLock State [On]

Display POST Logo [Enabled]

FIXED BOOT ORDER Priorities

Boot Option #1 [Hard Disk]

Boot Option #2 [Network]

Boot Option #3 [USB Key]

Boot Option #4 [USB Hard Disk]

Boot Option #5 [USB CD]

Boot Option #6 [USB Floppy]

Boot Option #7 [CD/DVD]

Boot Option #8 [USBLAN]

Chapter 8: BIOS Updating Procedure

Introduction

The BIOS is located in the Serial Peripheral Interface (SPI) chip on the processor board.
This chapter discusses procedures on how to update the terminal SPI and/or BIOS. The
update software is distributed via the NCR Website:

http://www5.ncr.com/support/support_drivers_patches.asp

The BIOS update can be performed using the following methods:

• Bootable USB Memory Device

• Windows Flash Executable

Prerequisites

The following are required to perform a SPI/BIOS update:

• USB Alphanumeric Keyboard

• BIOS Software. Download from the NCR
Website:http://www5.ncr.com/support/support_drivers_patches.asp

USB Flash Key update prerequisites

• USB Flash Key with sufficient space for the update files.

• Access to a USB port on the terminal to be updated that is enabled in the BIOS (via
BIOS setup).

Windows Flash Executable update prerequisites

• There should be no other programs running while the BIOS/SPI is updating.

• The Windows Flash Executable is designed to run from an Administrator account.

8-78 BIOS Updating Procedure

SPI/BIOS Updating Procedures

Using the Bootable USB Flash Key

1. Create a USBFlash Drive by installing the BIOS update package to this USB key.

Note: The USB flash drive disk size must be more than 512MB.

Linux PC

Use “dd” Linux command to deploy image in USB key:

sudo dd if=/CX7-BIOS_update_T06.iso of=/dev/sdX

Windows PC

Download the Rufus Tool from the Rufus Website: https://rufus.ie/ and use the tool to
deploy image into USB key.

a. Select the device from the Device drop-down list.

BIOS Updating Procedure 8-79

b.

Press Select to choose the image from the Boot Selection drop-down list.

8-80 BIOS Updating Procedure

c.

Press Start to load the image.

BIOS Updating Procedure 8-81

d.

When the load is complete, select Close.

2. Insert the CX7 USBFlash Drive into the USB Port.

3.

Press [F8] during startup to bring up the Boot Menu.

4. Select the USB device to boot the CX7 BIOS flash key. An option menu will load.

5.

Select option [1] to update BIOS with DMI preserved.

Note: After the update has completed and the terminal is rebooted, the terminal may
reboot additional times as it powers up. This is normal and expected behavior due to the
nature of the features of the BIOS/SPI.

8-82 BIOS Updating Procedure

Using the Windows Flash Executable

Note: Close all running programs prior to updating the BIOS.

To run the executable, follow these steps:

1.

Right–click on the file and select Run as administrator.

2. When prompted, press a key to initiate the flash update. The terminal will reboot
after the flash process has completed.

Caution: The reboot is important to ensure the BIOS initializes properly. Do not
interrupt the reboot process.

Chapter 9: Initial Terminal Imaging

Introduction

Factory default HDD/SSD images for the CX7 are distributed on bootable auto-imaging
USB Flash Drive media. The following procedures describe how to apply/restore an
image on the terminal.

Warning: Using this procedure will replace any previously stored OS images

created using the Disk Image Backup and Recovery Tool.

Note: A USB Keyboard is required to perform this operation.

Imaging Procedure

1. Connect the USB flash drive to the target terminal that you wish to image.

2. Connect a USB keyboard to the terminal.

3. Power on the terminal and boot from the USB Flash Drive. This can be done by

pressing F8 during the boot and choosing the USB option (NCR), or by entering
BIOS Setup and changing the boot order.

4.

The system boots in the Windows PE OS environment. Press Y on the keyboard at
the confirmation prompt to re-image the terminal.

5.

When the imaging process is complete, enter Exit on the keyboard to reboot the
system.

6. After the reboot, remove the USB Flash Drive and disconnect the keyboard.