NCR 7401 Web Kiosk, 7401 User Manual

NCR 7401 Web Kiosk

Release 2.3

Hardware User's Guide

16436

NCR

B005-0000-1254
Issue D

The products described in this book are licensed products of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
Pentium is a registered trademark of Intel Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,

and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representa tive or NCR office for informa tion that is applica b le and curren t.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.

Address correspondence to:
Manager, Information Products

NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096

Copyright © 2001
By NCR Corporati on
Dayton, Ohio U.S.A.
All Rights Reserved

i

Preface

Audience

This book is writ te n for ha rdwa re ins t a ller/s erv ice personnel, sys t em
integrators, and field engineers.

Notice: Th is docum en t is NCR p roprie ta ry information and is n o t to
be disclosed or reproduced without consent.

Safety Warnings

Fuse Replacement

&DXWLRQ

For continued protection against risk of fire, replace only

with the same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu,

remplacer la fusible avec une autre fusible de même type, seulement.

Power Supply Cord Used as Disconnect Means

&DXWLRQ

The power supply cord is used as the main disconnect

device. E ns u re that the socket outlet is loca te d / ins ta lle d near the
equip m ent and is e asily accessible .

Attention: Le cordon d'alimentation est utilisé comme int errup t eu r
général. L a pris e de courant doit être situé e ou inst a llée å prox imité du
matériel et être facile d'accés.

:DUQLQJ

DO NOT connect or disconne ct a printer, keyboard, or

any other terminal-po wer ed periphera l while the terminal is
powered on. Doing so may result in peripher al or system damage.

Warning: The NCR 7401 must be mounted securely to prevent a
hazard. It must be installed in accordance with local building codes.
The post or wall on which the unit is mounted sho uld be able to
withstand four times the we ig ht of the unit, which is appro xim ate ly
20 lbs. (9 kg).

ii

Lithi u m B a tte ry Warning

&DXWLRQ

Danger of exp lo s io n if batt e ry is in co rrect ly replaced.

Replace only with the same or equivalent type as recommended by the
manufacturer. Discard used batteries according to the manufacturer's
instructions.

Attention: Il y a dange r d'e x plosion s'il y a rempla ce m e n t inco rrect d e
la batterie. Remplacer un iq u eme n t ave c une batt e rie d u m ême type ou
d'un type recommandé par le constructeur. Mettre au rébut les
batteries usagées conformém ent aux ins t ru ct ions du fabrica n t .

Peripheral Usage

This terminal should only be used with peripheral devices that are
certified by th e appropriate sa fety agency for the country o f ins ta lla t ion
(UL, CSA, TUV, VDE) or those which are recommended by NCR
Corporation.

Environmental Consci ousness

NCR is demonstrating its concern for the environment by designing an
intellige n t p o wer ma n age me n t sys t em in t o this t e rm inal t h a t op er ates
efficiently whether the system is in a stand-alone or network
environment.

iii

References

•

NCR 7401 Web Kiosk Hardware Service Guide

(B005-0000-1341)

•

NCR 7401 Web Kiosk Site Preparation Guide

(B005-0000-1255)

•

NCR 7401 Web Kiosk Software User's Guide

(B005-0000-1258)

•

NCR 7401/7454 Retail Terminal Parts Identification Manual

(B005-0000-1072)

•

NCR 74017454 Retail Terminal Diagnostics and Troubleshooting Guide

(B005-0000-1101)

•

NCR FitClient Software User's Guide

(B005-0000-1235)

iv

Table of Contents

Chapter 1:

Product Overview

Introduction ..................................................................1-1

Serial Number/Model Number Label........................1-2

Fixed-Angle Mount Label......................................1-2

Tilt-Mount Label.....................................................1-3

Hardware Modules.......................................................1-4

Base Unit .................................................................1-4

Hardware Options.................................................. 1-5

Terminal Components not Supported ..............1-7

Syste m Co n figurat ion Diagram...................................1-8

Kit Configuration Diagram..........................................1-9

Hardware Module Descriptions................................1-10

Processor Board....................................................1-10

Processor/Chip Set ..........................................1-10

Video Subsystem..............................................1-11

Ethernet 10/100Base-T LAN

Communications..............................................1-11

Wireless LAN Communications.....................1-12

Universal Serial Bus.........................................1-14

Serial Ports........................................................1-14

Hardware Monitor...........................................1-15

PCI Expansion Header.....................................1-15

IDE Header.......................................................1-15

Audio.................................................................1-15

Magnetic Stripe Reader....................................1-16

Touch Screen Controller..................................1-16

Processor Board Connectors............................1-16

v

Flash Disk..........................................................1-17

NCR Retail Specific Hardware........................1-17

Board BIOS........................................................1-20

Operator Display..................................................1-23

LCD Adapter Board.........................................1-23

LCD Backlight Inverter Module......................1-24

Touch Screen.....................................................1-24

Features .......................................................................1-25

Magnetic Stripe Reader........................................1-25

Printer Options.....................................................1-26

7401-K590 Self-Service Printer.........................1-26

7401-K580 Self-Service Printer.........................1-27

7158 Printer.......................................................1-28

7166 Printer.......................................................1-28

7194 Printer.......................................................1-29

7196 Printer.......................................................1-29

Other Integrated Devices and Indicators............1-30

Hard Disk Drive...............................................1-30

Reset Switch......................................................1-30

Internal Speaker................................................1-30

POS Connector Board......................................1-31

Motion Sensor...................................................1-31

Power/Status LED...........................................1-32

Power OK LED.................................................1-32

LAN Status LEDs.............................................1-32

Power Supply ...................................................1-33

Integrated Scanner Module (Optional)...........1-33

Integrated Speaker Module (Optional)...........1-33

USB RS-232 Port Server....................................1-34

Integra te d CD -R OM Driv e (Tilt Mount

Model)...............................................................1-35

Additional Connectors (Pentium III Board).......1-36

vi

Compatibility ..............................................................1-37

LAN Communications.........................................1-37

Applica tio n P r ogra mm a bilit y..............................1-37

Operating System Information ............................1-37

Migration.....................................................................1-38

Retail Applications...............................................1-38

Retail Peripherals .................................................1-38

Retail Systems.......................................................1-39

Platform.............................................................1-39

Networks...........................................................1-39

Platform Load...................................................1-39

Chapter 2:

Hardware Installation

Introduction ..................................................................2-1

Installation Summary.............................................2-1

Installation Restrictions ................................................2-2

Connecting the Cables..................................................2-3

Fixed-Angle Mount (F504).....................................2-3

Fixed-Angle Mount (F503).....................................2-5

Cable Routing.....................................................2-7

Cable Connector Identification..........................2-9

Tilt Mount.............................................................2-10

Cable Routing...................................................2-11

Cable Connector Identification........................2-12

Installin g Periphera ls..................................................2-13

Installin g a Transaction P rinter ...........................2-13

7401-K580 or 7401-K590 Self-Service Printer.. 2-13

7158 Printer.......................................................2-14

7166 Printer.......................................................2-15

7194 Printer.......................................................2-16

7196 Printer.......................................................2-17

vii

Installing a Cash Dr aw er .....................................2-18

Insta llin g a Second Cash Dra we r ....................2-19

Installin g PC Cards ..............................................2-19

Mounting a Fixe d -Angl e Mo un t Termin a l...............2-23

Pedesta l Mount.....................................................2-24

Wall Mount...........................................................2-25

Pole Mount............................................................2-27

Installin g a Tilt Mount Termin al ............................... 2-34

Wall Mount...........................................................2-35

Wall Mounting a Core Module..................................2-36

Finalizing the Installation...........................................2-38

Completing the OS Installation (WinNT).......2-38

Completing the OS Installation (Win98) ........2-38

Completing the OS Installation (Win95) ........2-39

Completing the OS Installation (DOS)............2-39

Setting Auto-Logon (WinNT Terminal)....................2-40

Installin g a Serial Mous e ............................................2-45

Calibrating the Touch Screen.....................................2-46

Calibration Using MicroTouch (Windows) ........2-46

Calibration Using Microcal (DOS)......................2-48

Calibration From the BIOS...................................2-49

Summary...........................................................2-50

Out-of-Box Failures..............................................2-50

Chapter 3:

Setup

Introduction ..................................................................3-1

Entering Setup without a Keyboard .....................3-1

Entering Setup Using a Keyboard.........................3-2

How to Select Menu Options.................................3-2

Restoring Fac t o ry Settings.....................................3-3

Setup Menus (Pe nt ium)................................................3-4

viii

Main Menu..............................................................3-4

System Time and Date.......................................3-4

Legac y Diskett e..................................................3-4

Primary Maste r...................................................3-5

Memor y Ca che ...................................................3-6

Advanced Menu.....................................................3-8

I/O Devi ce Conf i gu r a t ion.................................3-8

Multip le ROM Me nu........................................3-12

Plug and P lay O/S...........................................3-13

Reset Configuration Data................................3-14

PS/2 Mouse ......................................................3-14

Large Disk Acce ss ............................................3-15

Secured Setup Configurations.........................3-15

PCI Configuration............................................3-16

Security Menu Options ........................................3-19

Set Supervisor/User Password.......................3-19

Password on Boot.............................................3-20

Power Menu Options...........................................3-21

Power Savings..................................................3-21

Fixed Disk.........................................................3-24

Video .................................................................3-24

IDE Drive/PCI Bus Monitoring......................3-24

Boot Menu Options ..............................................3-25

System Boot Sequence......................................3-25

Continuous POST.............................................3-25

Exit Menu Options ...............................................3-26

BIOS Default CMO S Value s (Penti um)...............3-27

Main Values......................................................3-27

Advanced Values.............................................3-29

I/O Devi ce Configuration............................... 3- 2 9

PCI Configuration............................................3-30

ix

Interrupts (Pentium).............................................3-31

Memor y Ma p (Penti um)......................................3-32

Setup Menus (Pentium III/Celeron).........................3-33

Main Menu............................................................3-33

System Time and Date.....................................3-33

Legac y Diskett e................................................3-34

Primary Maste r.................................................3-34

Advanced Menu...................................................3-35

Cache Me mo ry .................................................3-36

I/O Devi ce Configuration............................... 3- 3 8

Serial Port x .......................................................3-38

Flopp y Disk Cont r o ller....................................3-41

Syste m Monitor s...............................................3-47

Multip le ROM Me nu........................................3-48

Advanced Chipset Cont r o l..................................3-50

ECC Config.......................................................3-52

Security Menu Options ........................................3-56

Set Supervisor/User Password.......................3-56

Diskette Access.................................................3-57

Fixed Disk Boot Sector.....................................3-57

Password on Boot.............................................3-58

Power Menu Options...........................................3-59

Power Savings..................................................3-59

IDE Drive Monitoring......................................3-61

PCI Bus Monitoring .........................................3-61

Boot Menu Options ..............................................3-62

Exit Menu Options ...............................................3-63

BIOS Default CMOS Values (Pentium

III/Celeron)...........................................................3-64

Main Values......................................................3-64

Advanced Values.............................................3-65

Security Values.................................................3-70

x

Power Values....................................................3-70

Exit Values........................................................3-70

Interrupts (Pentium III/Celeron)........................3-71

Memory Map (Pentium III/Celeron)..................3-73

Chapter 4:

Operating System Recove ry

Introduction ..................................................................4-1

Prerequisites............................................................4-1

Updating Procedures.............................................4-2

Completing the OS Installation (Win2000).......4-4

Completing the OS Installation (WinNT).........4-5

Completing the OS Installation (Win98) ..........4-5

Completing the OS Installation (Win95) ..........4-6

Completing the OS Installation (DOS)..............4-6

Gold Disk Contents ......................................................4-7

NCR 7401-22xx/35xx Win2000 Operating

Syste m Re cover y Softwar e .....................................4-7

NCR 7401-22xx/35xx NT Operating System

Recovery Software..................................................4-8

NCR 7401-21xx/31xx NT Operating System

Recovery Software................................................4-10

NCR 7401-22xx/35xx Win98 Operating System

Recovery Software................................................4-12

NCR 7401-21xx/31xx Win98 Operating System

Recovery Software................................................4-13

OS Recovery from a Larger Disk Image....................4-14

Chapter 5:

BIOS Updating Procedures

Introduction ..................................................................5-1

Prerequisites............................................................5-1

Updating Procedures.............................................5-2

Chapter 6:

NCR 7401/7890 Scanner Differences

xi

Introduction ..................................................................6-1

Starting the 7401 Scanner Motor and Laser..........6-1

Programming the 7401 Scanner.............................6-3

7401 Scanner Default Settings................................6-4

Appendix A:

Cables

7401 Cables.............................................................A-1

Appendix B:

Feature Kits

7401 Kits..................................................................B-1

PCMCIA Mod em

2336-K033

........................................B-6

Insta llin g the PCMCIA Modem.............................B-6

Setting Up the PCMCIA Modem ..........................B-8

Set-Up Option 1 ..................................................B-8

Set-Up Option 2 ..................................................B-9

External CD-ROM Drive

2336-K007

..........................B-10

Hardware Installation.......................................... B-10

Using the CD-ROM for OS Recovery and BIOS

Update...................................................................B-11

Installing the CD-R OM Driv er s for W in d o ws

Operation.............................................................. B-12

USB RS-232 Port Server (4 Port)

2336-K008

.............B-14

Installation Procedures ........................................B-15

Installing the Win do ws NT Driv er s................ B-15

Insta llin g the Window s 95 D r ive r s .................B-15

Dual RS-232 Port

7401-K070

.......................................B-17

Installation Procedures ........................................B-18

Flash Disk

7454-K040 (8 MB) 7454-F041 (32 MB)

......B-20

Installation Procedures ........................................B-20

Install the Chip.................................................B-20

Set the BIOS Parameter....................................B-21

Install the Driver...............................................B-21

xii

Dual PCMCIA Port

7401-K060

...................................B-22

Installin g the Dual PCMCIA Po rt .......................B-22

Wall-Mount Bracket with Keyboard Shelf

7401-

K540

.............................................................................B-25

Keyboard Installation...........................................B-26

Mounting the Shelf Bracket to a Wall.................B-31

Installin g t h e Term in a l to the Shelf Bra ck et .......B-32

Wall-Mount Bracket with Wide Keyboard Shelf

7401-K543

.....................................................................B-33

Keyboard Installation...........................................B-34

Installing the Mou n t ing B ra cket..........................B-44

Installing the F ixed- A ng le Mount.......................B-45

Completing the Installation................................. B-46

Windo ws ME....................................................B-46

Windows NT ....................................................B-46

Pole-Mount Bracket with Keyboard Shelf

7401-

K541

.............................................................................B-47

Keyboard Installation...........................................B-48

Mounting the Shelf Bracket to a Pole ..................B-48

Tilt-Mount Brack e t for Keyboard Shelf

7401-K542

...B-56

Installin g the Bracke t to the Te rmin a l.................B-57

Keyboard Installation...........................................B-57

Mounti ng the Terminal........................................B-58

Fixed-Angle Mount Tilt Bracket

7401-K536

..............B-59

Countertop Swivel Mount Bracket

7401-K535

..........B-63

Installation Notes .............................................B-63

Adjusting the Amount of Swivel ....................B-64

Installin g the Counte rt op Swiv e l Mou n t

Bracket...............................................................B-66

Swivel Mount Bracket

7401-K534

..............................B-70

Installing the Swive l Mount Bracke t...................B-71

xiii

Installing a Fixe d- Angle Mount on the S wiv el

Mount Bracket ......................................................B-74

Installin g a Fixed-Angle Mount Tilt Brack et ......B-79

Fixed-Angle Mount to Tilt Mount Conversion

7401-

K501

.............................................................................B-81

Removing the Co r e Mo d u l e................................B-81

Removing the Core Module (F503).................B-82

Removing the Core Module (F504).................B-84

Swapping the Hinge Pivot Assembly................. B-87

Remov i ng the Pow er Su pply f rom the Fi xed -

Angle Mo unt.........................................................B-88

Installing the Powe r Supp ly in the Tilt Moun t...B-89

Attaching the Tilt Base to the Core Module.......B-91

Connecting the Cables..........................................B-92

Self-Service P rin t e r

7401-K580 and 7401-K590

..........B-93

Mounti ng the Pr inters..........................................B-93

Wall Mount (Printer only)...............................B-95

Pole Mount (Printer only)................................ B-97

Wall Mount (Printer and Terminal)..............B-104

Pole Mount (Printer and Terminal)...............B-108

Loading Paper in the K580.................................B-117

Servicing the K580..............................................B-121

Loading Paper in the K590.................................B-122

Adjusting the Paper Spindle..........................B-122

Loading the Paper..........................................B-123

Clearing a Paper Jam......................................B-127

Servicing the K590..............................................B-129

Floor Standing Pedestal

2336-K052 2336-K053

.......B-130

Installing the Printer Spacer .......................... B-131

Installing the 7401-K580 or K590 Self Service

Printer..............................................................B-134

Pedestal Kit With Wide Keyboard Shelf

2336-K037

B-137

xiv

Integra te d CD -ROM (Tilt Mount Model)

7401-K059

B-138

Kit Contents........................................................B-138

Installation Procedures ......................................B-139

Serial Modem for 7194 Printer

7453-K641

...............B-147

Installation Procedures ......................................B-147

Usage Re st rictions..............................................B-148

12.1" LCD No-Cabinet Feature

7401-F752 and 7401-

F753

............................................................................B-149

Installation Guidelines.......................................B-149

Mounting Specification Illustrations.................B-151

15" LCD No-Cabinet Feature

7401-F757

.................B-152

Installation Guidelines.......................................B-152

Mounting Specification Illustrations.................B-153

Index

xv

Revisi on Re cor d

Issue Date Remarks

A Aug 00 First issue (separated 7401 and 7454 sections out of

B005-0000-1069)

B Feb 01 Updated to Release 2.2

Removed hardware service information from this
docume n t which wa s previously ca lled t h e

7401

Web Kiosk H ar d ware In s tal l ati on and Service Guid e

(B005-0000-1254) and renamed it the

7401 Web Kiosk

Hardware User's Guide

(B005-0000-1254). The
hardware service information was placed in a new
document, the

7401 Web Kiosk Hard war e Se rvi ce

Guide

(B005-0000-1341).
C June 01 Updated to Release 2.3
D Sept 01 Updated BIOS screens. Added PC Card

installation.

xvi

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.

NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user's authority to operate the equipment.

Canadi an Department of Communicat ions

This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.

Voluntary Control Council for Interference (VCCI)

xvii

IEC & EN Laser Product Label

17325

Class IIa Laser Product.
Avoid Long-term Viewing
of Direct Laser Light.

IEC & EN 60825-1 CLASS 1 LASER PRODUCT

Appareil à Laser de classe IIa
Eviter Toute Exposition Prolongèe
de la vue à la lumiè re laser directe.

Class IIa Producto Laser. Tratè
De no ver directamente èl Rayo
Laser por mucho tiempò.

CAUTION: Laser
radiation when
open and interlock
defeated.
DO NOT STARE
INTO BEAM.

This laser module
does not comply
with 21CFR1040.
USE ONLY AS A
Component.

(Label is attached to laser
module inside the cabinet.)

Laser Po wer

The NCR 7401 Scanner is not intended for long-term viewing of direct
laser ligh t. Howe v er, t h e unit is safe if used as inte nded. This scanner
meets th e following la ser/LED power requirem e n ts.

• Class IIa CDRH (Center for Devices and Radiological Health)

• Class IIa Laser—Avoid long-te rm viewing of direct lase r lig h t

• Class 1 EN60-825 (Europäische Norm)

Following is the rad ia nt energy of the laser/LED ligh t as app lie d t o
each of the specified requirements.

Access ible Emission L im it (CD R H Calculation) 0.99 Milliwat t s
Accessible Emission Limit EN60 825-1:1994+AII:1996 0.81 Milliwatts

&DXWLRQ

Use of controls or adjustments or performance of procedures

other than specified herein may result in hazardous radiation
exposure.

xviii

Declaration of Conformity

Manufacturer's Name

NCR Corporation

Manufactur er 's Address

NCR Corporation
Retail So lu t ions Divis ion – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

Type of Equipment

Informa t ion Tech n o logy Equipment

Model Number

Class 7401

Electrical Ratings (Input)

100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022: 1987 (CISPR 22)

EN 50082-1, Part 1: 1992
IEC 801-2: 1984
IEC 801-3: 1984
IEC 801-4: 1988

73/23/EEC (Low Voltage) EN 60 950: 1992 +A1+A2:1993 +A3:1995

Director of Quality Assurance
NCR Corporation
Retail So lu t ions Divis ion — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

European Contact:

International IP Counsel
206 Marylebone Road
London, NW1 6LY, England

Chapter 1:

Product Overview

18289

NCR

Tilt Mount Fixed-Angle Mount

Introduction

The NCR 7401 Web Kiosk is an interactive touch screen terminal with
retail functionality that supports a variety of kiosk and self-service
applications. The 7401 is housed in an integrated, compact cabinet and
can be tilt mounted or fixed-angle mounted.

The major hardware features of the 7401 are a 12.1" or 15" flat panel
display wit h t o u ch s cre e n inpu t and LAN con nectivity, plu s optional
magnetic stripe reader, scanner, stereo audio, and wireless LAN. It also
supports custom kiosk environments.

The 7401 is Internet/Intranet ready. System loading occurs from a
network server, and software and data content are delivered from a
server through standard Internet protocols.

1-2 Chapter 1: Product Overview

Serial Number/Model Number Label

The unit's serial number, model number, tracer number, and date of
manufa ct u r e are included on a label on th e back o f the Core Mod u le.
Refer to followin g se ctio n s for a dd ition a l in fo rm a tio n.

1RWH

The serial number is repeated on the non-MSR side of the Core

Module.

Fixed-Angle Mount Label

To view the label:

• For non-hinged mounts, remove the Core Module from the mount.

• For hinged mounts, the Core Module does not have to be removed.

16432

7401-2212-M007

50-32758815
50-000077

Mfg Date : 08/28/98

NCR

0

Class/Model
Serial Number

Tracer Number

Date Manufactured

Chapter 1: Product Overview 1-3

Tilt-Mount Label

To view the label, t ilt the Core Module and remove the cable cov e r.

7454-2212-M007

50-32758815
50-000077

Mfg Date : 06/29/98

NCR

0

Class/Model
Serial Number

Tracer Number

Date Manufactured

16394

1-4 Chapter 1: Product Overview

Hardware Modules

Base Unit

• Processor Board

− Pentium or Penti um-cl a ss pr o cessor

− SVGA chipset

− MPEGII chipset

− 1 MB Flash BIOS (not CMOS)

− 8 MB Flash Disk (optional)

− Four RS-232 ports (two optionally powered)

− 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support,

and RJ-45 port

− PC Audio with an internal mono speaker

− SoundBlaster



16 compatible audio chipset

− Two USB type A ports

− PS/2 keybo a r d po r t

− External VGA display port. (This does not allow different

informat ion o n ea ch d isp la y. If you use an extern al d isplay, you
get the same screen that you do on the operator display.)

− Dual d isplay supp o rt

− External stereo speaker port

− Internal PS/2 mouse (dedicated to the touch screen)

− One SODIMM (Small Outline DI MM ) RAM sock e t (3 2 MB)

− IDE support for a hard disk and an optional flash disk

Chapter 1: Product Overview 1-5

• POS Connector Board

− Cash drawer port (supports two drawers via a Y-cable)

− Internal parallel port (dedicated to the optional customer

display)

• 12.1" Operator Display - capacitive touch LCD, available in active

or passive models

• 15" Operator Display - capacitive touch LCD, available in active or

passive models

• 2.5" low or high capacity hard disk

• Integrated Motion Sensor, capable of waking up the terminal from

a low power state

• Integrated Power Supply

• Reset s wit ch wh ich ca n be us e d to recove r fro m a lock -up condition

• 3-meter Ethernet cable

• U.S. power cord

Hardware Options

• Intel Pe n t i um III Processor

• Integrated 3-track ISO MSR

• Integrated Scanner Module

• Integrated Stereo Module

• Integr a t e d In frared Sensor

• PCMCIA (for wireless LAN)

• Mounting options: Table-top, Pedestal, Pole, Wall

• 8 MB flash disk

• 32 MB flash disk

1-6 Chapter 1: Product Overview

• Cash drawers

− 2113 Cash Drawer (modular)

− 2189 Cash Drawer (modular)

− 2260 Cash Drawer (modular)

− Dual cash drawer cable

• Printers:

− 7158 Thermal Receipt/Impact Printer

− 7194 Thermal Receipt Printer

− 7196 Thermal Receipt Printer

− Remote printer cables

− Signal extenders for remote printers

• 7401-K580 Self-Service Printer

• 7401-K590 Self-Service Printer

• PC keyboar d

− Keyboard Shelf

• USB RS-232 Port Server

− USB Serial Converter

• Integrated CD-ROM Drive

Chapter 1: Product Overview 1-7

Terminal Components not Supported

It is important to note that the terminal does not support the following
components.

Not Supported Alternative Implementation

CMOS for hard totals, logs, and
tallies

Hard disk, flash disk, or server
storage

Removable media, e.g., a flex
disk

LAN communication to an NT server
via standard protocols

SLP terminal loading Local storage, TCP/IP networking

and PXE loading
Keylock for security (X, L, R, S) Reset switch based security
ISA and PCI Expansion slots USB and LAN based devices (future)
DVD ROM
Internal UPS External UPS
Manual Video and audio

controls

Software controlled

DOS, Windows 3.1, Windows
NT 3.51, OS/2

NT 4.0, Windows 95, Windows 98

133 MHz Pentium Processor Intel 166 MHz, Intel 266 MHz,

Intel 500 MHz (Pentium III), and

Celeron 450 MHz processors

1-8 Chapter 1: Product Overview

System Configuration Diagram

7401
Keyboard

18319a

2260/2189

2nd Cash Drawer

(Y-Cable)

7194

PS/2 KBD

VGA

USB

Audio

RS232 (4)
2 Optionally
Powered

Cash Dwr

2336-K007

Ethernet

2336-K008

2113

7196 7166 2010 Coin

Dispenser

SVideo

7158

7892

Processor Board

Note:

7194 and 7158 are
available in both RS-232
and USB.

7837

7401-K580

7401-K590

Parallel

POS Connector Bd.

Chapter 1: Product Overview 1-9

Kit Configuration Diagram

7401-2xxx

7401-3xxx

K542

K533

F501

K530

K525

K523

K580

F504

F511

F521

F101

F201

F502

F200

18318c

7401 w/K580

K540

K543

K534

K535

K536

K033

K037

1-10 Chapter 1: Product Overview

Hardware Module Descriptions

Processor Board

Processor/Chip Set

The termin a l uses an Int e l ar ch it ect u re proce s sor, which permits it to
leverage ex ist in g s o ftwa re driv e rs and applications , as we ll a s p ro vid e
the great e st flexibility in ch oo sing an operating system . Th is prov id e s
several other advantages:

• Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per

second with 22 kHz stereo audio (may be limited by OS
constraints).

• SoundBlaster

®

-compat ible audio capability

• Java Benchmark performance > 1000 Caffeinemarks, JIT compiled

• OS support to run Java

• Expansio n capabilit ie s fo r optional feat u res and futu re

requirements (ISA/PCI bus and USB)

The processor is one of the following:

• An Inte l Mobile P entium Process or (P G A pack a g e ), us e d with the

Intel 430TX PC chipset. The 430TX chipset consists of the 82439TX
System Con t ro ller (No rt h B ridge chip), also called t h e MTXC , a n d
the 82371AB (South Bridge chip), also called the PIIX4.

• An Intel Pe n t i um III Pro cessor (µPGA package), used with the Intel

440BX PC chipset. The 440BX chipset consists of the 82440BX
System Con t ro ller (No rt h B ridge chip), also called t h e MTXC , a n d
the 82371AB (South Bridge chip), also called the PIIX4.

Chapter 1: Product Overview 1-11

Video Subsystem

The video subsystem supports the following LCD types:

• 12.1" passive matrix (DSTN) 800x600 with 32 k effective colors

• 12.1" active matrix (TFT) 800x600 with 64 k colors

• 15" active matrix (TFT) 1024x760 with 64 k colors

Support for th e LCD in teg rat e d disp lay is provided interna lly. External
support for SVGA monitors (800x600 [or better] resolution and 64 k [or
better] colors ) is provide d by a CRT 1 5-Pin D-s h e ll co n n e cto r.

On DSTN and TFT screens, th e LCD brightness is softwa re co n t rolle d.
On DSTN screens, the LCD contrast is also software controlled. Neither
terminal has hardware controls for brightness or contrast.

The LCD back lig h t ing is also software controlled . In addition to OFF
and ON modes, a

dimmed

mode is supporte d in th e ha rdwa re to allo w
increased tube life. If appropriate software drivers are loaded, full
brightne ss is restored wh en t ouched, motion det e ctio n (Motion Sensor
section), or an application re q u e st (i.e., to play prom o t ional m a t e rial on
a preset schedule).

Ethernet 10/100Base-T LAN Com munications

The terminal contains a 10/100Base-T Ethernet PCI connection.
Ethernet 100Base-T is also known as "Fast Ethernet." The Boot ROM for
diskle ss bo o t funct io n a lit y is included in th e 1 MB system ROM. The
hardware is compatible with the TCP/IP, DHCP, and TFTP protocols
required for remote boot of the platform. Appropriate software must
be used to enable each protocol used over the Ethernet link.

The terminal may be connected to either a 10 MB/s or 100 MB/s
Ethern e t co nn ect io n . The hardware a u t oma t ica lly selects t he co rr ect
speed (if enable d by soft ware to do so).

The LAN hardware sup p orts wakeup packet capability a s defin e d in
the Device C la ss P o wer Ma n age m ent Spe cificat ion, Network Device
Class (available from Microsoft's web site).

1-12 Chapter 1: Product Overview

When the platform is in the Soft OFF state (refer to the

Advanced Power

Management

section that follo ws), receip t of a Wak eup Pa ck e t on th e
LAN can r etur n the sys tem t o the ON state, i f this fe ature is e n abled by
software.

1RWH

Due to limita t ion s of the LA N cont rolle r a n d the OS, all fea t u re s

described in t h e Net wor k Device Class specification may not be
available.

100Base-T is wired identically to 10Base-T, except that the twisted pair
cable must be Category 5 and the hubs must permit 100 or 10/100
MB/s ope ration. Although 10 Bas e-T will o p e ra t e on Cate g o ry 3 twis t ed
pair, or NCR "747" cable, an upgrade to Category 5 is required for
100Base-T.

A customer desiring to use the terminal in an existing 10Base-T
environment can do so and simply run at 10 MB. In order to upgrade to

100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed.

NCR strongly recommends the use of Category 5 for all new cabling,
even if th e custo m e r initia lly in t e n ds t o run only 1 0 Bas e- T.

LED Indicators for Link Integrity (verifies cable and hub connection are
good) and LAN speed is provided on the Processor Board near the row
of connectors at the bottom of the e-box. The LED is ON (yellow) when
the speed is running at 100 MB/s.

Link Integr ity is provided to the PC chip set to permit boot-up s o ftwa re
to verify the presence of the LAN connection. Software must allow 2
seconds after power-up in order for the Link Integrity signal to become
valid.

Wireless LAN Communications

Where a wired Ethernet connection is not desired a wireless LAN
adapter ma y be ins t a lled in the PCMCI A s o cket . Th is re q u ires t hat the
PCMCIA dau ght e r-ca rd fea t u re be installed. A wireles s LA N us e d in
the terminal must meet the following requirements:

• Integrated antenna that meets the requirements of PCMCIA (PC

Card) Extended Type 2 card definition (a m axim u m of 5-cm
additional length).

Chapter 1: Product Overview 1-13

• Power cons um ptio n wit h in the capa bilit ies of the PCMCI A

daughter-card.

• Signalin g requ ire m e nts within the capa bilitie s of the termina l

PCMCIA in terfa ce. The main restrictio n is that DMA trans a ctio ns
are not supported over the PCMCIA interface.

• Device drivers for the targeted operating system must exist.

• Appropriat e in fra structure (se rver supp ort , Base St a tio ns, Ceiling

Antennas, etc) must be present in the installation site, and the
maximum RF range of the wireless system must not be exceeded.

Interoperability

- While the 802.11 standard provides an interoperable
protocol definition, there are vendor-specific extensions to the protocol
that encourage users to stay with one supplier's equipment. This also
applies to wireless infrastructure and access points, 802.11 does not
govern this operation. Mixing of RF supp lie rs on a sit e is not
recommen d ed un t il the RF supp lie rs have demonstra te d
interoperability.

The wireless networks operate at speeds of 1-2 MB/s with 2 percent
packet loss t yp ical. The application d ev e loper must be aware of the
performance limitations and design applications that are acceptable to
the customer when run over the slower network.

Remot e Wakeup over the wireless network is n o t possible be ca u se the
cards do not support it. An alternative is to use the system real-time
clock wake up at a scheduled time.

Depending on the OS environment, Remote Boot may be supported,
but due to the slow network speed a large boot image may take an
unaccep t a bly lo ng t im e to load. The applicatio n de v e loper needs to
ensure that the load is of reasonable size.

The wired Eth ern et con n e ct ion is not ce rtifie d fo r us e in con figurations
where a wireless adapter is insta lled .

1-14 Chapter 1: Product Overview

Universal Serial Bus

Two USB Type-A ports are provided on the terminal. USB Host
Controller support is provided in hardware on the Processor Board.

1RWH

USB peripherals require support from the operating system,

which is cu rre n t ly lim ite d to Win do ws 98.

Serial Ports

The Pentium III/Celeron Motherboar d provides two RS-232 ports (9­pin D-shell connectors, Ports 1 and 2) directly on the Motherboard and
supports two additional RS-232 ports. Ports 3 and 4 require an optional
harness connection to the Motherboard. Ports 1 and 3 can be supplied
with +12 V DC on Pin 9 when properly set up in the BIOS. The total
power drawn by P orts 1 and/o r 3 must be within the lim its o f the
capabilities of the power su pp ly . Refer to the following t a ble fo r RS-23 2
pin-out in fo rm a tio n.

The BIOS allows flexibility in map ping resources. Howev e r, a fully­loaded system (2 PCMCIA cards that require IRQs, four serial ports in
use, US B in us e, para lle l p o rt in us e, and MSR) may not have enou gh
available IRQs to support all serial ports. Use a USB serial port
expan d er to ov e rcome this PC architectu re limitation.

Port 2 shares hardware resources with the IRDA connection; if IRDA is
in use, Port 3 is not ava ila ble .

RS-232 DB-9 Male Connector Pi n out

Pin Port A Port B

1 DCD DCD
2 RXD RXD
3 TXD TXD
4 DTR DTR
5 GND GND
6 DSR DSR
7 RTS RTS
8 CTS CTS
9 RI or +12* RI

* If Port 1 or 3 are powered, p in 9 will be +12 V.

Chapter 1: Product Overview 1-15

Hardware Monitor

The hardware monitor generates an interrupt to the system whenever
any of the internal voltages used by the system processor goes above or
below the acce p t able operating rang e. An in terru p t is als o gen e rat e d
when the temperature of the Processor exceeds safe levels. Software
can use this indication to slow or stop the system and/or force a reset.

PCI Expansion Header

A single exp ansion header is prov id ed t o sup p o rt op tio nal fea t u r es,
such as the PCMCIA for Wireless LAN Board. This board supports two
Type 2 or one Type 3 PCMCIA type cards.

IDE Header

A standard IDE header is provided to support the 2.5" hard disk drive.

Audio

The base unit has SoundBlaster-compatible audio. Wave table
synthesis is not supported. FM synthesis and MIDI are supported in
the hardware, but requires software driver support to function.

Higher quality integrated stereo speakers may be added as an option to
the termin al. The amplifier is lo ca te d on the P ro cessor Board; the
speaker output is provided on a header that receives the harness from
the speaker module. In addition, a Line Out is provided on a 3.5 mm
stereo jack that permits co n n e ctio n of e x t erna l amp lifie d s peakers.

The integrated stereo speakers, or an amplifier connected to Line Out,
must be used in order to play SoundBlaster (audio subsystem) audio.
However, an in t ern a l EUI sp e ake r prov ide s PC spe a k e r fun ctio n a lity
(beeps a n d ton es) fo r all configuration s.

The volume co n t rol ca n be set durin g system con figu r at io n .
The PC speaker sounds (such as beeps and touch clicks) are directed

into the audio subsystem and are audible if speakers are connected.

1-16 Chapter 1: Product Overview

Magnetic Stripe Reader

A 3-track MSR head is available as an option. The ISO card format is
supported.

When card data is read, an interrupt is generated. A software device
driver for th e MS R must be loaded in order t o allow th e app licat io n t o
process the data.

Touch Screen Controller

The MicroTouch "Excalibur" chip is used to int erfa ce the touch panel.
This con t ro lle r supports M i cro To u ch capacitive p a n e ls.

In order to save an RS-232 port, the touch data is delivered to the
system through the mouse interface. This requires a mouse-aware
touch device driver for the appropriate OS.

When the system is operating in the

dimmed

display mode, touch
activity can restore full brightness if inst ru ct e d by soft ware t o d o so.
When system is in

low power

mode, touch activity can generate the

mouse port interrupt (IRQ12).

Processor Board Connectors

All connect o rs are either keyed or impossible to plug in corre ct ly d u e to
mechanical design of the product.

External Connectors Internal Connectors

VGA CRT RGB 15 pin D Shell LCD
Ethernet RJ45 Back light Inverter
Dual USB Type A Integrated Speaker Module
External Stereo speaker (3.5mm

jack)

MSR

Power supply Touch screen (PS/2)
RS-232 9 pin D shell (two, one

with +12 V power option )

Integrated Scanner (7401)

PS/2 Keyboard Motion Sensor / Power Indicator
Customer Display PCI Expa ns io n hea d e r
Cash Dra wer IDE

Chapter 1: Product Overview 1-17

External Connectors Internal Connectors

IRDA Parallel port (P OS B oard h ea de r)
20-pin high density RS-232

Conversion connector

Cash Drawer port (POS Board

header)
Microphone
S-Video

Flash Disk

Optional 8 MB and 32 MB flash disks provide non-volatile storage that
is additional to and separate from the hard disk, allowing storage for
items t ra d itio n a lly p la ced in reta il CMOS, e.g., ha rd t otals . OPOS
drivers are available to support the flash disk.

For applicat ion s requiring la rger amounts of non-vo lat ile sto ra g e, fla sh
disks up to 72 MB are available from M-Systems. The system sees these
flash disks as hard drives when the proper software support is
provided.

Flash Disk Interface

The board provides support for a flash disk array in the form of an M­Systems

Disk-on-Chip

. A 32-pin socke t is pr ov ide d for th is fea t u re. Th e

flash disk must be insta lle d and ena ble d in

BIOS Setup

.

NCR Retail S p ecific Hardware

The Processor Board contains logic that provides support for the
custom reta il in t e rface . The logic contro ls t h e following features:

• Flash Disk Interface

• Dual Cash Dr a w e r Su ppo r t

• Cash Drawer Diagnostic Support

• Magnetic Stripe Reader Interface

• Motion Detector

• Touch Screen Interface

1-18 Chapter 1: Product Overview

An integra t ed re tail s pecific fea t u re o f the processor is th e cash dr awe r
circuitry. The onboard circuitry internal to the board provides the
control for two external cash drawers. A portion of the POS Board
header (J6) is provided on the board to interface to the dual cash
drawer connector. Header J6 only contains the control signals; it does
not provide power. Software controls the cash drawer(s) through I/O
port 00Exh. This means it can be I/O ports E0/E1h, E2/E3h, E4/E5h,
or EA/EBh depending on the configuration of the SMC I/O
controller' s G PI O port(s). Default s ettin g is E0/E1h.

Cash Drawer I/O Port Bit Definition:

Bit # Descr iption Bit = 1 Bit = 0

7 Solenoid B Control

Turns off sole n oid
output

Activates solenoid
output

6 Solenoid A Control Turns off solenoid

output

Activates solenoid

output
5 Reserved Reserved Reserved
4 Reserved Reserved Reserved
3 Solenoid B Status

Solenoid B o u tput
active

Solenoid B o u tput

inactive
2 Solenoid A Status

Solenoid A output
active

Solenoid A output

inactive
1 Reserved Reserved Reserved
0 Cash Drawer(s ) Sta tus Drawer(s) op en Drawer(s) clos e d

1RWH

Bits 2 and 3 are set to '1' by each device reset.

The cash drawer interface can be diagnosed remotely. For security
reasons, the cash drawer diagnostics mode must first be activated by
pressing an external momentary switch (SW2). The intention is for
authorized personnel to be present when the cash drawer diagnostic
tests take place.

There is only one cash drawer status signal; therefore, bit 0 is the status
of either cash drawer or

both cash drawers.

Chapter 1: Product Overview 1-19

Power LED

The Processor Board provides support for an external power LED
through the onboard Motion/Power LED connector. This LED is
controlled through the SMC 37C935 GPIO pins. Once the SMC chip is
programmed to support the Power LED function on GPIO pin 13, the
LED will be turned "on" anytime all powe r to th e Processor Board is
good. The system's power management software has the option to turn
the LED off indicating the system is in a power-managed mode.

MSR

The MSR interface supports a maximum of 3 tracks of magnetic stripe
information for support of ISO format cards. Activate the MSR
interface by enabling it in

BIOS Setup

under IO Confi guration. The
MSR interface controller is a memory-mapped device, which can reside
at system memory addresses CA000, CC000, or D0000. If MSR
capability is not desired, it ma y be d isable d through

BIOS Setup

.

Graphics Subsystem

The Pentium Processor Board is equipped with a C&T 69000/65555
SVGA LCD/CRT graphics controller with 2 MB of integrated
synchronous graphics DRAM. The 69000/65555 is a 32-bit graphics
controller that combines a VGA controller, 32-bit graphics engine,
dual-frequency clock synthesizer, and true-color DAC in a single
package.

The Pentiu m II I/ Celeron Processor Board is equ ip ped with a SM I Lyn x
SVGA LCD/CRT 3DM graphics controller with 8 MB of integrated
synchrono us graphics DRAM.

The Processor Boards support linear addressing by creating a "hole" in
the memory address space at the 63 MB boundary. When the system is
configure d fo r 6 4 MB and line ar a dd res s ing is enable d, the last 1 MB of
system m emo ry is u nusable; ther ef ore , t h e board will report that total
available system memory is 63 MB.

Because a hole in memory creates a non-contiguous address space,
enabling lin e a r ad d ressing when total sy stem DRAM is grea ter th an 6 4
MB is not recomm ended. Video line ar addre ss ing is enabled th roug h
PC Setup under the Integrated Peripherals menu.

1-20 Chapter 1: Product Overview

The proc essor al so supports VESA st a n d a r ds such as the VESA DPMS
protocol to place a DPMS compliant monitor into power savings
modes.

Pentium III Processor Boards are equipped with Lynx 3DM chips that
suppor t thre e -d im e ns ional graphics ca pability.

Resolutions Supported

Resolution Colors Max Vfreq

800x600x8bpp 256 85 Hz
800x600x16bpp 64 k 85 Hz
800x600x24bpp 16 M 85 Hz

Colors Supported

Resolution

256 Colors
(8-Bit)

65,000 Colors
(16-Bit)

16.7 M Colors
(24-Bit)

800x600 512 k 1 MB 2 MB

Board BIOS

The Processor Boards use a Phoenix BIOS, which is stored in Flash
ROM and easily upgraded through the network connection or serial
port. The Flash EEPROM also conta in s th e Set up utilit y , Power-On Self
Tests (P O S T) , and APM 1.2. The board als o su pp o r t s system BIO S
shadowin g, allowing the BI OS to execu t e from on bo a rd write ­protected DRAM.

The BIOS displays a sign-on message during POST identifying the type
of BIOS and a five-digit revision code.

Chapter 1: Product Overview 1-21

FLASH memory Implementation

The Intel E28F800B5-T70 Flash component is organized onboard as
1024 k x 8 (1 MB). While a typical PC BIOS image including video and
LAN boot ROM code normally fits in 256 kB on the Pentium board and
512 kB on the Pentium III/Celeron board, the boards support a 1 MB
flash ROM. The current Phoenix BIOS release only requires 256 kB of
this 1 MB total. The Flash device contains the PC System BIOS along
with the Video BIOS and LAN boot ROM which compresses the ROM
images in t o a single binary image.

The Flash device is divided into four areas, as described below.

System Address FLASH Memory Area

F0000H FFFFFH 64 kB Main BIOS
EE000H EFFFFH 8 kB System BIOS Reserved during boot
ED000H EDFFFH 4 k B Plug and Play ESCD Storage Area
E0000H EC FFF H 52 kB System/VGA BIOS Reserved during boot

BIOS Upgrades

Flash memory makes distributing BIOS upgrades easy. A new version
of the BIOS can be installed from the hard disk, network or through a
serial port.

The disk-based Flash upgrade utility , P HLASH . E X E, ensu re s the
upgrade BIOS extension matches the target system to prevent
accidentally in stalling a BI OS for a different t ype o f sys tem.

Setup Utility

The ROM-based Setup utilit y allows the sys tem con figuration to be
modified without opening the system for most basic changes. The
Setup utility is access ible on ly d u ring the Power-On S elf Te s t (POST)
by pressing the <F2> key after the POST memory test has begun and
before boot begins. A p rompt may be enabled tha t in fo r ms u ser s t o
press the <F2> key to access Setup.

1-22 Chapter 1: Product Overview

1RWH

An external alphanumeric keyboard is recommended for

running th e BIOS CMOS Setu p Ut ility. Otherwise, a Tou ch Screen can
be used.

Plug and Play

The Processor BIOS also has a setup option to support the Windows
runtim e plu g and play utilities. When this opt io n is sele ct e d, o n ly
devices crit ica l t o bo ot a r e assigned res o u r ces by t he BIOS. Device
Node informa t ion is a va ila ble fo r a ll de vice s to ensure compatibility
with Windo ws 95. System configuration info rm a t ion is st o re d in ES CD
format. The ESCD da ta will be clea red u p o n loss o f the CM OS volta ge.

Advanced Power Management

The Processor BIOS has support for both 1.1 and 1.2 Advanced Power
Management (APM). The versio n o f APM dr iv er s loa de d in th e
operating system by the us e r will dete rmine what sp ecifica t ion the
BIOS will adh ere t oo. In eith e r cas e the ene rgy saving Stan d by mode
can be initiated by a keyboard hot key sequence or a time-out period
set by the user.

When in Stand-by mode, the Processor Board reduces power
consump t ion by utilizing th e pro ce ss or System Management Mode
(SMM) capabilit ie s a n d a ls o spin n ing d own ha rd drive s and turning off
VESA DPMS compliant monitors. During setup, the user may select
which DPMS mode (St and By, Sus p e n d, or Off) is sen t to the mon ito r.
The ability t o res p ond t o ext e rnal int e rru pts is fully maintain e d wh ile
in Stand -by mod e allowin g the system to se rv ice re q uests such as in­coming data or network messages while unattended. The user may
also select any keyboard or mouse activity to take the system out of the
energy saving Standby mode. When this occurs, the monitor and IDE
drives are turned back on immediately.

APM is disabled in BIOS by default; therefore, the user must enable
this feature. The system must be configured with an APM driver in
order for the system power savin g feat u res t o take effect .

Chapter 1: Product Overview 1-23

Operator Di spl ay

18289

NCR

Tilt Mount Fixed-Angle Mount

The 7401 has either a 12.1" TFT (active matrix), 12.1" DSTN (passive
matrix), 15" TFT, or 15" DSTN LCD panel.

DSTN LCD panels require a contrast adjustment for optimal viewing.
Contrast control is set by so ft ware, us ing a dig it al potentiomet e r on the
Processor Board. The terminal does not have a user-accessible contrast
adjustment. Software can set a default value after reading the Panel ID.

Display contrast changes with temperature. The DSTN panels contain
temperature-compensation circuitry that adjusts contrast automatically
as the temperature of the panel changes.

LCD Adapter Bo ard

The signals from the LCD header on the Processor Board are brought
to the LCD on a harn es s. Sin ce t h e re are mu lt ip le p in con figurations
and connector types being used on the LCD, a small adapter board is
used to receive the LCD harness and map the signals into the correct
pin-out for the LCD panel. This board has a connector that plugs
directly int o t h e LCD pan e l.

1-24 Chapter 1: Product Overview

LCD Backlight Inverter Module

An Invert e r Board sup p lie s p o wer fo r the LCD Ba ck light, which is a
separate module in the terminal. The inverter has a connector that
receives power, groun d, a n d a Backlight dimming sign a l from the
Processor Board. The inverter generates the high voltage necessary to
start and run dual CCFL Backlights.

A fuse located on the Inverter Board protects power to the inverter.
This fuse pro te ct s th e sy s t em from d ama g e in the even t of a Back light
or Inverter Board fault. The fuse is not field replaceable; if it blows, the
safety characteristics of one or more components on the Inverter Board
may have been compromised and the Inverter Board should be
replaced.

If one or both Backlight tubes become disconnected or otherwise open­circuited, protection circuitry shuts down the inverter. This avoids
over-powering a single tube and also protects against high voltage
shorting.

The Backlig h t tubes for the Active dis plays (TFT) can be replaced.

Touch Screen

The Touch Screen co mp le t e ly co v ers t he LCD a n d is mo unt e d d irect ly
in front of the LCD, behind the front plastic bezel of the terminal. The
touch controller on the Processor Board supports capacitive and
resistive touch glass.

The touch glass has an integrated harness that is routed into the
Processor Board enclosure and is connected to a header on the
Processor Board.

The touch glass has a glare-reducing texture that also helps hide
fingerprints.

Chapter 1: Product Overview 1-25

Features

Magnet ic Stripe Reader

A single 3-track analog MSR is available as a feature, supporting ISO
format cards. When th e MSR is n ot des ire d, a filler pie ce for t h e MSR
section is in cluded to make the unit ap p e a r un ifo rm.

18291

MSR

NCR

MSR

1-26 Chapter 1: Product Overview

Printer Options

The sectio ns that follo w p ro v ide an illu s t ra tio n an d brief description of
the available printer options.

7401-K590 Self-S ervice Printer

The K590 Printer is a self-service, fast, silent, thermal printer that
provides "un a t t ende d prin t in g. " Th e printer is housed in a secu re
cabinet th a t do es not a llo w cus to mer access to the pa p e r while it is
printing. It can print text, graphics and bar codes. It prints on paper
that is 80 mm, 82.5 mm, or 114 mm wide. When printing is complete, a
receipt pre senter provides the cut rece ip t. Th e prin t er receive s its
power from an external power supply and has a serial interface.

19055

Chapter 1: Product Overview 1-27

7401-K580 Self-S ervice Printer

The K580 Printer is a self-service, fast, silent, thermal printer that
provides "un a t t ende d prin t in g. " Th e printer is housed in a secu re
cabinet th a t do es not a llo w cus to mer access to the pa p e r while it is
printing. It can print text, graphics and bar codes. It prints on paper
that is 80 mm . W h en prin t ing is complet e , a receipt presenter provides
the cut receipt. The printer receives its power from an external power
supply and has a serial interface.

18012

1-28 Chapter 1: Product Overview

7158 Printer

The 7158 Printer is extremely fast, quiet, and reliable point-of-sale
device. It consists of two sp e cia liz e d printers in on e com p a ct p acka ge: a
therma l prin t er o n top t h at prin ts re ceipts, and an impa ct slip printer in
front to print on forms and checks that you insert. It receives its power
from an external power supply, can be connected through a USB or
serial port, and has a connector for cash drawers.

17304

7166 Printer

The 7166 Printer is an extremely fast, quiet, and reliable point-of-sale
printer. It consists of two sp e cializ e d printers in one com pact package:
a thermal p r in t e r tha t pr in ts re ce ip ts , a n d an imp a ct s lip p rin t e r. It
receives its power from an external power supply, has a serial interface
and a conne ct or for cash d ra we rs.

17303

Chapter 1: Product Overview 1-29

7194 Printer

The 7194 Printer is a high speed, high-resolution printer, capable of
both text and graphics printing. It offers direct thermal printing in a
receipt s ta t ion. It re ce ive s its power from an external powe r su pply,
can be connected through a USB or serial port, and has a connector for
cash d ra we r s.

16437

7196 Printer

The 7196 Printer is a high speed, high-resolution printer, capable of
both text and graphics printing. It receives its power from an external
power supply, has a serial interface and a connector for cash drawers.

17302

1-30 Chapter 1: Product Overview

Other Integr ated Devices and Indicator s

Hard Disk Drive

A 2.5" IDE hard disk is available to support Windows NT. The drive is
the standard type that is used by notebook PCs.

Reset Switch

As a last resort, the Reset Switch can be used to reboot the system if the
software r e s e t po rt me ch anisms fail. The swit ch is on th e con n e cto r
row at the bott om o f t h e en clo su re . Intention ally, it is not easily
access ible , but can be operat e d wit h out r emo v in g cov e rs o r us ing
special t o ols.

16454

Reset Switch

&DXWLRQ

Except when testing softwa re in a lab environmen t, a lways

disconn e ct t h e AC powe r co rd .

Reset Procedure

1. Gently pre ss the Res e t Switch a n d hold it in for at lea st four

seconds. The screen goes blank.

2. Releas e the Reset Switch and th en gently press it again. The system

reboots.

Internal Speaker

The Internal Speaker is connected to the PC speaker output of the
system chipset, not to the audio subsystem. It is connected to the
Processor Board via a harness and mounted inside the Processor Board
enclosure.

Chapter 1: Product Overview 1-31

POS Connector Board

The POS Connector Board is a small daughter board that mounts
directly on t h e Cas h Dra we r and Para llel P o rt heade r. Connectors on
the edge of this board form a second connector row above the
Processor Board connectors. Connectors are available for two cash
drawers, a customer display and a microphone.

Power for the cash drawers (24 V) and VFD customer display (5 V and
12 V) is supplied by the Enhanced Powe r Sup p ly t h rough t he para llel
connector.

Motion Sensor

The terminal hardware can detect movement near the terminal and
enables software to prompt system operation from a low-power state.
Applicat io n software may also be a ble t o mak e use of mo tio n det e ctio n
when in the ON state if it is ena bled by lower-level s o ftwa re .

18290

Motion Sensor

Power/Status LED

NCR

Motion is de t e ct ed as a ch ange in ambient lig ht le v e l tha t is grea t e r
than a software-controlled threshold.

A photodiode mounted behind the front bezel of the unit senses
ambient light levels. Th e phot o dio de re s id es o n a small circu it boa r d
(the Motion Sensor Board). A harness connects the Motion Sensor
Board to t he amp lifie r a n d mot ion se ns in g lo g ic o n th e Pro ce ss o r
Board. The user Power/Status LED indicator shares this board.

1-32 Chapter 1: Product Overview

Power/Status LED

The LED power indicator indicates that power is present. The LED is
green when the processor and BIOS are operating properly. The LED is
mounted behind the front bezel on the same board as the motion
sensor.

Power OK LED

The Power OK LED is located behind the Cable Cover, between the
Customer Display and Cash Drawer connectors.

16453

Power OK LED
(5V and 24V)

LAN Status LEDs

16455

LAN Integrity

(Green)

LAN Speed:
Yellow = 100 MB
OFF = 10 MB

Chapter 1: Product Overview 1-33

Power Supply

The termin a l uses an AC adapte r for its power su pply, concealed in th e
termina l m oun t ing . Th e sup p ly is in a cce s sible when the terminal is in
the normal operation and mounting position to prevent tampering, and
sealed to help protect against spills or other environmental hazards.

1RWH

The power supply automatically senses the proper AC voltage;

therefore on ly n o rm a l serv icin g a cce s s is re q u ire d.

All power required to operate the base unit, PCMCIA option and
PCMCIA cards, speaker option, scanner option, and bus-powered USB
peripherals is provided by the power supply.

The Processor Board serves as the hub to distribute power to all
terminal functions. Cash drawers, VFD customer display, PS/2
keyboard, PCMCIA daughter board and slots, scanner (through RS-232
port), USB, hard disk, and the LCD all receive power through their
respective Processor Board connectors.

Integrated Scanner Module (Optional)

The scanner, power supply, and Scanner Controller Board are located
inside th e Fix ed-Angl e Mount. T he sc anner in ter f ace is ser i al, and is
connected to RS-232/1, which is a

powered

serial port.

1RWH

The Integrated Scanner feature includes the Fixed-Angle Mount

and cannot be used with the Table Top Mount.

The 7401 Scanner is based on the NCR 7890 Scanner, however, there
are a few differences. Refer t o the

Differences between the NCR 7401

Scanner and the NCR 7890

chapter for additional information.

Integrated Speaker Module (Optional)

The Integrated Speaker feature provides two stereo speakers that
attach to the bottom of the Core Module. The maximum output of the
speakers is approximately 6 watts per channel.

1-34 Chapter 1: Product Overview

USB RS-232 Port S e rver

The USB RS-232 Port Server is an intelligent, s t a ckable e x pa n sion
module that connects to the terminal Universal Serial Bus (USB) port,
providing high-speed RS-232 serial ports.

7454/7401
USB Port

RS-232 Ports

16944

Chapter 1: Product Overview 1-35

Integrated CD-ROM Drive (Tilt Mount Model)

The Integrated CD-ROM Drive is located behind a cover on the Back
Panel. To access the drive, loosen the spring-loaded CD Cover Screw
and remove the CD C ov e r by sliding it up as shown.

19230

C

D Cover Screw

C

D Cover

1-36 Chapter 1: Product Overview

Additional Connectors (Pentium III Board)

The Pentium III Boards have three connectors that are not on the
Pentium Boards. Also available is a fourth connector for a microphone
when a POS Connector Board is mounted to the Processor Board. The
following illu stration ide ntifies these connect ors.

17999

IRDAS-Video

RS-232 Connector

(COM 3 and COM 4)

Microphone

(optional)

The following is a brief description of e ach co nne cto r.

S-Video

This connector allows for a vide o con nection to an S-vide o mon it or .

RS-232 Connector

This connector provides two additional RS-232 ports. To add the
ports, ins t all t h e

Dual RS-232 Port Kit

(7454-F072) as described in
the Feature Kits appendix. The Dual RS-232 Cable provides two
additional serial ports.

18002

Microphone

This conn e ct or allows fo r audio input.

IRDA

This connector allows for in fra re d communication be t wee n d e vice s.

Chapter 1: Product Overview 1-37

Compatibility

LAN Communications

The software associated with the terminal systems conform to the
following standa rd s:

• Network D riv er Int e rface Specifica tio n (ND IS 4)

• IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet)

• IEEE 802.2 Link Level Control (LLC)

• TCP/IP

Application Programmability

The software associated with the terminal systems conform to the
following standa rd s:

• OLE for Retail POS 1.2

• JavaPOS for Retail 1. 3

• HTML 4.0

• ECMA Script

• Java Development Kit 1.1.3

• Store Minder

Operat ing System Information

The software associated with the terminal systems conform to the
following standa rd s:

• Microsoft Windows NT

• Microsoft Windows 98

• Microsoft Windows 95

1-38 Chapter 1: Product Overview

Migration

Retail Applications

• Existing TAPS-based applications are not supported. These

applications must be migrated to Windows NT.

• Existing Windows 3.11-based NICE applications are not supported.

These applications must be migrated to Windows NT.

• Existin g OPOS -based applications can be supporte d o n terminals

running Windows NT.

• Windows NT/95/98 are the only supported operating systems.

Limited support is provided for DOS, none for OS/2 or any version
of Unix.

Retail Perip herals

Since the system is a dedicated platform with limited expansion
capability , a limited su bse t of the retail peripher als is supported. No
support is provided for the following peripherals types:

• OCIA Peripherals

• RS-485 Peripherals

• Wedge Keyboard

• Operator Line Display

Chapter 1: Product Overview 1-39

Retail Systems

This releas e of software does n ot support the followin g features found
in previo us ret a il sys te ms:

Platform

• ISA Cards

• Standard PCI Cards

• Multi-po rt Se ria l

• Memor y Dump

Networks

• M-11

• StarLAN

• 10base2 Ethernet

• Token Ring

• NetBEUI /Net BIOS

• NetWare

Platform L o ad

• SLP, SLF, RPL

• PCMCIA Disk, PCMCIA Flash Disk

Chapter 2:

Hardware Installation

Introduction

The termin a l is fully assembled at the fact ory. This chapter explains the
mounting options and how to connect optional hardware components
to the terminal.

Install at ion Su mm ar y

The termin a l shou ld be remov e d from the shipp in g p a cka g ing and
visual checks made to verify the correct hardware configuration. The
system is then configured and any communication cables are
connected.

Only after inspection should the power cord be attached to the system
and then connected to the AC power source. Power-up self-tests will
run to verify basic functionality.

ROM-based setup should be used to configure network options. Full
configuration depends upon the system server and the management
web site.

2-2 Chapter 2: Hardware Installation

Installation Restrictions

• Before ins ta llin g the terminal, rea d and follo w t h e gu id elines in the

NCR 7401 Web Kiosk

Site Preparation Guide and the NCR

Workstation and Peripheral AC Wiring Guide.

• Install t h e term inal near an electr ica l outlet th at is ea sily access ible .

Use the power cord as a power-disconnect device.

• Do not permit any object to rest on the power cord. Do not locate

the terminal where the power cord can be walked on.

• Use a grounding strap or touch a grounded metal object to

discharg e any s tat ic ele ct ricit y fro m your body before se rv icin g t h e
terminal.

• If the power cord is replaced, it must be replaced with the same

type of cord with the protective shroud.

• Do not route the power cord through openings with sharp edges.

&DXWLRQ

This unit contains hazardous voltages and should only be

serviced by qu alifie d s e rv ice personnel.

&DXWLRQ

DO NOT connect or discon nect the transa ctio n pr in t er while

the termin a l is co n n e ct ed t o AC power. This can result in sy st e m or
printer damage.

Warning: The 7401 must be mounted securely to prevent a hazard. It
must be installed in accor d an ce with local building codes. The post
or wall on which the unit is mounted should be able to withstand
four times the weight of the unit, which is approx im ate ly 20 lbs.
(9 kg).

Chapter 2: Hardware Inst al l a tion 2-3

Connecting the Cables

The cable con n e ct or s ar e loca t ed be h in d th e Co re Mo dule . Th e
procedu re fo r a cce ssing the connectors is differ ent for Fix e d -Angle
Mounts and Tilt Mounts.

Fixed-Angle Mount ( F504)

1. Remove the screws that secure the Core Module to the Fixed-Angle
Mount.

17339

Core Module

Fixed Angle Mount

Remove Screws

(One on each side)

2-4 Chapter 2: Hardware Installation

2. Raise the bo tt om o f the Core Modu le, pull o u t the C ore Mo dule
Support and rest the Core Module on the Core Module Support.

17340

Core Module

Core Module
Support

Metal Locking
Tabs

Keyboard Port

3. Route the cables as described in the following section,

Cable

Routing

.

Chapter 2: Hardware Inst al l a tion 2-5

Fixed-Angle Mount ( F503)

1. Remove the screw that secures the Core Module to the Fixed-Angle
Mount.

Remove Screws
(one on each side)

16396

Core Module

Pedestal M ount

2-6 Chapter 2: Hardware Installation

2. Remove the Core Module from the Fixed-Angle Mount.

16397

3. Route the cables as described in the following section,

Cable

Routing

.

Chapter 2: Hardware Inst al l a tion 2-7

Cable Routing

The cables can be routed either out the bottom or rear of the Fixed­Angle Mount. The Power Cord is shipped from the factory routed
through the bottom exit hole in the Fixed-Angle Mount. To route the
cables out the rear exit, you must move the grommet from the bottom
exit to the rear exit hole.

Since these openings have different shapes, you must trim the
grommet to length.

1. Remove the grommet from the bottom exit hole.

16480

Rear Exit

Bottom Exit

Grommet

2-8 Chapter 2: Hardware Installation

2. Press the grommet along the bottom edge of the rear exit and cut it
to length.

16482

Measure
and Cut

3. Install the remainder of the grommet to the other three sides of the
opening.

16483

Trim the
Excess

4. Trim the excess length.

Chapter 2: Hardware Inst al l a tion 2-9

Cable Connector Identifi cati o n

The cable con n e ct or s a re loca t e d o n th e back of the Core Module.

18011

CRT

LAN

USB 2

COM 1

COM 2

Keyboard

PS/2

Parallel

Power

Audio Out

Cash Drawer

Speaker

S-Video

RS-232

(COM 3 & 4)

Microphone

(optional)

IRDA

USB 1

1RWH

COM1 and COM3 can be powered ports. They are enabled in

the BIOS.

1RWH

The COM3 & COM4 RS-232 ports require the

Dual RS-232 Port

Kit

(7454-F072) feature

After con necting th e cable s, reasse m ble the t e rmin a l.

2-10 Chapter 2: Hardware Inst al lation

Tilt Mount

Tilt Moun t cable con nectors are lo ca te d on the underside o f the Co re
Module , u nder a cable cover.

1. Tilt the display to access the cable con n e ct or s.

Cable Cover

Thumb Screw

15968

2. Loosen the thumbscrew that secures the Cable Cover and remove
the cover.

Chapter 2: Hardware Inst al l a tion 2-11

Cable Routing

The Tilt Mount has three places to secure cables to the base of the unit
by using a cable tie wrap. Remove the power supply cover or customer
display from the base of the unit, two thumb screws on bottom rear,
and use a tie wrap to secure the Ethernet cable to one of the provided
molded cable tie holders on the base. This should provide sufficient
strain relief to prevent the cable from becoming tight and damaging the
connector on the Processor Board.

The peripheral cables are routed down through the Mount Assembly
and out the rear of the unit.

16413a

Bottom View

2-12 Chapter 2: Hardware Inst al lation

Cable Connector Identifi cati o n

1. Conne ct the perip h e ra l and LAN ca bles. The illustrat ion below can
be used to identify the connectors on the terminal. See the sections
that follow for specific insta lla tio n in structions for e a ch of the
peripherals.

18010

CRT

LAN

USB 1

COM 1

COM 2

Keyboard

PS/2

Parallel

Power

Audio Out

Cash Drawer

Speaker

S-Video

RS-232

(COM 3 & 4)

IRDA

Microphone

(optional)

USB 2

1RWH

COM1 and COM3 can be powered ports. They are enabled in

the BIOS.

1RWH

The COM3 & COM4 RS-232 ports require the

Dual RS-232 Port

Kit

(7454-F072) feature

2. After ins t a llin g t h e pe riphe ra l a n d LAN cables replace the ca ble
cover and re-tighten the thumbscrew.

Chapter 2: Hardware Inst al l a tion 2-13

Installing Peripherals

Installing a Transaction Printer

7401-K580 or 7401-K590 Self-Service P r i n ter

For information about installing the K580 or K590 self-service printer,
refer to the

Feature Kits

appendix.

18012

2-14 Chapter 2: Hardware Inst al lation

7158 Printer

1. Connect the Printer Interface Cable to the

RS-232 Connector

on the

printer, lo cat e d on the und ersid e o f t he print er.

Printer
Connector
RS232

Cash Drawer

Power
Connector

17333

2. Connect the other end of the printer cable to a USB port or one of
the RS-232 ports (n on-powe red ) on the term in al.

3. Connect the Power Brick cable to the

Power Connector

on the

printer.

4. Plug the Power Brick into an AC outlet.

Chapter 2: Hardware Inst al l a tion 2-15

7166 Printer

1. Connect the Printer Interface Cable to the

RS-232 Connector

on the

printer, lo cat e d on the und ersid e o f t he print er.

Printer
Connector
RS232

Cash Drawer

Power
Connector

17332

2. Connect the other end of the printer cable to one of the RS-232 ports
(non-powered) on the terminal.

3. Connect the Power Brick cable to the

Power Connector

on the

printer.

4. Plug the Power Brick into an AC outlet.

2-16 Chapter 2: Hardware Inst al lation

7194 Printer

1. Connect the Printer Interface Cable to the

RS-232 Connector

on the

printer, lo cat e d on the und ersid e o f t he print er.

16632

RS-232 Connector

Power Connector

Cash Drawer Conn ect or

2. Connect the other end of the printer cable to a USB port or one of
the RS-232 (non-powered) ports on the terminal.

3. Connect the Power Brick cable to the

Power Connector

on the

printer.

4. Plug the Power Brick into an AC outlet.

1RWH

For inform at ion abo u t inst a llin g t h e prin t e r using in -h ouse

wiring, refer to the

Feature Kits

appendix.

Chapter 2: Hardware Inst al l a tion 2-17

7196 Printer

1. Connect the Printer Interface Cable to the RS-232 Connector on the
printer, lo cat e d on the und ersid e o f t he print er.

Printer
Connector
RS232

Cash Drawer

Power Connector

17331

2 Connect the other end of the printer cable to one of the RS-232

(non-powered) p orts on th e terminal.

3. Connect the Power Brick cable to the

Power Connector

on the

printer.

4. Plug the Power Brick into an AC outlet.

2-18 Chapter 2: Hardware Inst al lation

Installing a Cash Drawer

1. Place the cash drawer in the desired location, within cable length of
the terminal.

16269

2. Connect the cash drawer cable to the terminal cash drawer
connector.

15969c

Cash Drawer

1RWH

The Cash Drawer can optionally be connected to the printer.

Chapter 2: Hardware Inst al l a tion 2-19

Installing a Second Cash Drawer

The terminal supports a 2-drawer configuration with a Y-cable
(1416-C372-0006).

1. Place the cash drawer in the desired location, within cable's length
of the terminal.

2. Conne ct the Y-ca ble t o t h e ter m inal cash drawer co n nector.

16270

Dual Cash Drawer Y-Cable
1416-C372-0006

1RWH

The Y-cable can optionally be connected to the printer.

Installing PC Cards

PC cards (wirele ss, modem, etc. ) ca n be in stalled on any te rm in a l with
the Dual PCMCIA Port (7401-K060).

Only terminals with a Fixed-Angle Mount require the removal of the
Core Module from t h e moun t to ins ta ll a PC card . If you do no t hav e a
Fixed-Angle Mount terminal, skip to Step 3.

2-20 Chapter 2: Hardware Inst al lation

1. Remove the screws that secure the Core Module to the Fixed-Angle
Mount.

Remove Screws
(one on each side)

16396

Core Module

Pedestal M ount

Chapter 2: Hardware Inst al l a tion 2-21

2. Remove the Core Module from the Fixed-Angle Mount.

16397

2-22 Chapter 2: Hardware Inst al lation

3. Remove the Wireless Antenna Cover.

18615

Wireless Antenna Cover

Screws (2)

Wireless Antenna Cover

Screws (2)

Tilt Mount Model

Fixed-Angle Mount Model

4. Insert the PC card (wireless card, modem, etc.).

Chapter 2: Hardware Inst al l a tion 2-23

Mounting a Fixed-Angle Mount Terminal

A terminal attached to a Fixed-Angle Mount can be installed on a:

• Pedestal (or on the edge of a flat horizontal surface)

• Wall

• Pole

16414

Pedestal Mount

Wall Mount

Pole Mount

The sect ions tha t fo llow d escribe how to perform these installat ion s.
For installa t ion instruction s o f featu r e kit s n ot described in this se ctio n ,
refer to the

Feature Kits

appendix.

2-24 Chapter 2: Hardware Inst al lation

Pedest al Mount

To install the Fixed-Angle Mount on a pedestal or the edge of flat
horizontal surface, use the K522 Table Mount Bracket Kit.

16363

Mounting Plate

Flat Horizontal Surface

Securing Screw

1. Secure the Mounting Plate to the flat horizontal surface of choice.
Position the plate to permit the scanner module to hang over the
edge of the surface.

2. The cables for the 7401 can be routed through an opening in the
back of the Fixed-Angle Mount, or you can remove the plastic
knockout in the bottom of the mount to permit routing the cables
down through the flat surface. If you are routing cables out the
bottom, drill a hole in the flat su rfa ce aligned with the recta n gular
openin g in the Mountin g P la t e.

3. Install the 7401 to the Mounting Plate. The slots on the bottom of
the Fixed-Angle Mount mate to locking tabs on the Mounting Plate.

4. Install the Securing Screw.

Chapter 2: Hardware Inst al l a tion 2-25

Wall Mount

To install t h e Fixe d-A ng le M oun t on a wall, use the K521 Wall Moun t
Bracket Kit.

1. Secure the Wall Bracket to the wall with lag screws into the studs,
or with hardware of similar strength. The recommended viewing
height for the termin a l is 1.2 m (48") from the floor.

16415

Wall Bracket

Lag Screws (4)

1.2 m (48 in)
Recommended
Height from Floor

2-26 Chapter 2: Hardware Inst al lation

2. Install the slots on back of the Fixed-Angle Mount onto the locking
tabs of the Wall Bracket.

16416

Chapter 2: Hardware Inst al l a tion 2-27

Pole Mount

To install the Fixed-Angle Mount on a pole, use the K520 Post Mount
Bracket Kit (same as K521 but includes strap kit).

16392

1.2 m (48 in)
Recommended
Height from Floor

1. Cut two metal straps to length (pole circumference plus 2 inches).

2. Loop one end of the metal strap through the slot on the clamp.

16417

Loop strap through slot

2-28 Chapter 2: Hardware Inst al lation

3. Insert the end of the clamp into the slot on the Wall Bracket as
shown below.

18009

Wall Bracket

Locking Tabs
(facing away from pole
and pointing up)

Insert clamp into slot

Route clamp
through opening
nearest to pole

1RWH

There are two openings that the clamp can be routed

through. Use the larger opening for round poles (nearest the pole).
Use the narrow slot for square/rectangular poles.

Chapter 2: Hardware Inst al l a tion 2-29

4. Insert the metal strap through the opening on the opposite side of
the Wall Bracket.

16405

Route the strap
through the slot

2-30 Chapter 2: Hardware Inst al lation

5. Wrap the metal strap around the pole and loop it through the other
end of the clamp.

16406

6. Snug the clamp and then crimp the metal strap with a pair of pliers.

16409

Chapter 2: Hardware Inst al l a tion 2-31

7. Using a 5/16-nut driver, tighten the clamp.

&DXWLRQ

Do not over-tighten the clamps.

16407

8. Repeat the previous steps for the second clamp.

2-32 Chapter 2: Hardware Inst al lation

9. Install the slots on back of the Fixed-Angle Mount onto the locking
tabs of the Wall Bracket.

16392

1.2 m (48 in)
Recommended
Height from Floor

Chapter 2: Hardware Inst al l a tion 2-33

10. For a pole mount installation, route the cables through the Wall
Bracket as shown below.

16408

2-34 Chapter 2: Hardware Inst al lation

Installing a Tilt Mount Terminal

A Tilt-Mount terminal can be installed on a flat horizontal surface or a
flat vertical surface.

16429

NCR

Wall MountTable-Top Mount

Chapter 2: Hardware Inst al l a tion 2-35

Wall Mount

To install the Tilt Mount on a flat vertical surface, use the K533 Wall
Mount B racket Ki t .

1. Secure the Wall Plate to the wall with lag screws (4) into the studs
or with hardware of similar strength. The recommended viewing
height for the termin a l is 1.2 m (48") from the floor.

16400

Wall Plate

Wall Mount Adapter Plate

Release Lever

2. Install the Wall Mount Adapter Plate to the bottom of the terminal
with screws (4).

3. Install the terminal to the Wall Plate. The bottom of the Wall Mount
Adapter Plate has slots that mate to locking tabs on the Wall Plate.

4. Latch the Release Lever.

2-36 Chapter 2: Hardware Inst al lation

Wall Mounting a Core Module

To flush mount the Core Module on a flat vertical surface, use the F502
Flush Mount Bracket Kit .

16683

Flush Mount w/Power Supply
Mounted on the Outside Wall

Flush Mount w/Power Supply
Mounted on the Inside Wall

Chapter 2: Hardware Inst al l a tion 2-37

1. Secure the Wall Plate to the wall with lag screws (4) into the studs
or with hardware of similar strength. The recommended viewing
height for the terminal is 1.2 m (48") from the floor to the center of
the screen.

1RWH

Drill a hole in th e wall for th e cable s if you are mounting the

power supply on the opposite side of the wall.

16684

Flush Mounting Bracket

Wall Plate

Cable Rou ti n g

Cable Rou ti n g
(through wall)

2. Mount the Power Supply to the wall with screws (4).

3. Route all cables through the brackets and connect them to the
terminal.

4. Install the Flush Mounting Bracket to the back of the terminal with
screws (4).

5. Install the terminal to the Wall Plate. The bottom of the Flush
Mounting Bracket has slots that mate to locking tabs on the Wall
Plate. Secure the unit with the screw.

2-38 Chapter 2: Hardware Inst al lation

Finalizing the Installation

After the hardware installation has been completed, the terminal can
be powered up t o finaliz e t h e ins t a lla tio n . Th e op e ra t ing sys t em, a lon g
with plat form modifications, is pre-ins t a lled . The following se ctio n s list
the steps in v olv e d to complete the syst em ins t a llat io n fo r ea ch of t h e
Gold Disk o pe ra t ing syst ems.

Completing the OS Installation (WinNT)

The system automatically reboots when the image recovery is complete
and starts t h e s oft wa re ins t a llat io n . Th is in stallation als o ins t alls most
of the additional software and drivers that are included in the disk
image. C om p le te th e installation as follows .

1. After the terminal reboots, press

Next

at the Windows Setup screen.

2. Accept the Microsoft license agreement.

3. Enter the

User Name

and

Organizatio n

.

4. Enter the

Computer Name

for the client.

5. Enter the

Administrator’s Account Password

(optiona l)

6. When prompted, press

Finish

to reboot the client.

7. Log in when prompted.

8. Open the Control Panel and run the MicroTouch screen calibration.

Completing the OS Installation (Win98)

The system automatically reboots when the image recovery is complete
and starts t h e s oft wa re ins t a llat io n . Th is in stallation als o ins t alls most
of the additional software and drivers that are included in the disk
image. C om p le te th e installation as follows .

1. When the terminal boots it enters the Windows setup routine.

Note: Whe n ins t a llin g W in98 on termin a ls o n s ome e a rly P ro ce ssor
Boards there are few differences in the procedure as follows:

a) The terminal starts the

Add New Hardware Wizard

.

Chapter 2: Hardware Inst al l a tion 2-39

b) For each device found, permit Windows to search for new

drivers (take defaults).

c) After each dr ive r is ins ta lle d you are asked to reboot. An s we r

No.

2. At the User Information screen, enter the

User

information . Th is

can be done using a keyboard or you can use the touch screen
keyboard. After entering the information, press Enter or touch OK.

3. Go into the Cont ro l P anel and set the t ermin a l Dat e and Tim e.

4. In the Control Panel, run the MicroTouch screen calibration.

Completing the OS Installation (Win95)

The system automatically reboots when the image recovery is complete
and starts t h e s oft wa re ins t a llat io n . Th is in stallation als o ins t alls most
of the additional software and drivers that are included in the disk
image. C om p le te th e installation as follows .

1. After the terminal reboots, press

Next

at the Windows Setup screen.

2. At the User Information screen, enter the

User

information . Th is

can be done using a keyboard or you can use the touch screen
keyboard. After entering the information, press Enter or touch OK.

3. Run the MicroTouch screen calibrat io n as d escribed later in this
chapter.

Completing the OS Installation (DOS)

The system automatically reboots when the image recovery is complete
and opens at the DOS C: prompt.

2-40 Chapter 2: Hardware Inst al lation

Setting Auto-Logon (WinNT Terminal)

Since the client does not have a keyboard it is desirous to have it logon
automatically.

1. Create a default user account that you want to use to logon to the
client(s).

a) Open the User Manager. Select the Windows Start button,

select Programs, Administrative Tools (Common), and then
Select User Manager.

b) Select the User menu and then select New User. Give the

account a password (mandatory). As an extra precaution set the
password never expires and that the user can not change it.

c) Select Groups to modify the new user’s group mem berships.

Chapter 2: Hardware Inst al l a tion 2-41

d) Add the new user to the Administrators group. You need to

do this in order to be able to later turn off the auto-logo n
function.

e) Select OK to close the Group Membership box.
f) Select OK to create the account.

2. Modify the Registry. Select the Windows Start button and select

Run.

3. Enter

regedit

and then select OK.

4. Open the following registry subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\
CurrentVersion\Winlogon