The prod uct s d es cr ibed in thi s b ook are licensed products of N C R Corporation.
MicroTouch is a re gi st e red t rad emark of Micr oT o uch .
NCR and EasyPoint are regist ere d t rademarks of NCR Corporati on.
Novell and Netware are registe red trademarks of Novell, Inc.
Pentium is a registered trademark of Intel Corporation.
Power Mon II is a registered trade mar k of Systems Enhancement Corp oration.
Sound Blaster is a registered t rad emark of Creative Technol ogy, L t d.
SoundFusion is a registere d t rademark of Cirrus Logic, Inc.
Microsoft, Windows, and Windows NT are registered trad emarks of Microsoft Corporation.
Symantic and Ghost are registered trademarks of Symantec Corporation in the United States and other
countries.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and o perat ions described herein may not be marketed by NCR in all pa rts of the
world. In some instances , photograph s a re of equipment prototypes. Ther efore, befor e using this d ocument,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information P roducts
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
This book is writt en for h ard ware installer/service p e rs onn el, system
integrators, and field engineers.
Notice: This do cume n t is NCR p roprie ta ry information and is n o t to
be disclosed or reproduced without consent.
Servicing
Caution: This product does not contain user serviceable parts.
Servicing s hould only be perform e d by a qu a lifie d service technicia n .
Fuse Replacement
Caution: For continued protection against risk of fire, replace only
with the same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu,
remplacer la fusible avec une autre fusible de même type, seulement.
Power Supply Cord Used as Disconnect Means
Caution: The power supply cord is used as the main disconnect
device. Ens u re tha t the socket outlet is loca te d / ins ta lle d near the
equipment and is easily a cce ssible.
Attention: Le cordon d'a lim e n t at ion est utilisé comme inte rrupt e u r
général. La pris e de co u ra n t doit êt re situé e ou inst a llée å prox imité du
matériel et être facile d'accés.
Lithiu m Battery Warning
Caution: Danger of exp losion if battery is in corre ct ly repla ced .
Replace only with the same or equivalent type as recommended by the
manufacturer. Discard used batteries according to the manufacturer's
instructions.
ii
Attention: Il y a danger d' explosion s' il y a rempla ce m e n t inco rrect d e
la batterie. Remplacer uniquement avec une batterie du même type ou
d'un type recommandé par le constructeur. Mettre au rébut les
batteries us a g é es co n formé m e nt aux ins t ru ct ions du fabrica n t .
Battery D isposal (Switzerl a n d )
Refer to Annex 4.10 of SR814.013 for battery disposal.
IT Power System
This product is su it able for co n n e ct ion t o an IT powe r sys t em wit h a
phase-to-phase voltage not exceeding 240 V.
Periphera l Usage
This terminal should only be used with peripheral devices that are
certified by th e ap p ro p ria t e sa fety agency for the country of ins t a llat io n
(UL, CSA, TUV, VDE) or those which are recommended by NCR
Corporation.
Caution: DO NOT connect or disconnect a printer, keyboard, or any
other terminal-powered peripheral while the terminal is powered on.
Doing so may res u lt in peripheral or system damage.
System Weight Considerations
Warning: The NCR 7401-1xxx and 7401-2xxx terminals must be
mounted securely to prevent a hazard. They must be installed in
accordance with lo ca l building codes. The post or wall on which the
unit is mounted should be able to withstand four tim es the weight of
the unit, which is approximately 20 lbs. (9 kg). The NCR 7401-4xxx is
a desk-top unit that has an assembled weig ht of approximately 90
lbs. (40.8 kg).
Environmental Consciousness
NCR is demonstrating its concern for the environment by designing an
intelligen t p o we r man ag eme n t sys t em in t o th is te rminal that operates
efficiently whether the system is in a stand-alone or network
environment.
Grounding Instructions
In the event of a malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric
shock. This product is equipped with an electric cord having an
equipment-grounding conductor and a grounding plug. The plug must
be plugge d into a matching outle t t hat is properly inst a lle d a n d
ground ed in a cco rda n ce wit h all loca l co de s and ordinan ce s. D o not
modify th e plug p ro vid e d – if it will n o t fit the outle t , h a v e the pr ope r
outlet installed by a qualified e le ct rician. Im proper conn e ctio n of t h e
equipm ent -grounding con ductor can result in a risk o f electr ic s hock.
The conductor with insulation having an outer surface that is green
with or without yellow stripes is the equipment-grounding conductor.
If repair or replacement of the electric cord or plug is necessary, do not
connect the equipment-grounding conductor to a live terminal. Check
with a qualified e lect rician or se rvice p e rsonnel if the groun ding
instruct io n s ar e not co mp le t e ly un d ers to o d, o r if in do u bt as t o whe the r
the product is properly grounded.
Use only 3-wire extension cords that have 3-prong grounding plugs
and 3-pole receptacles that accept the product’s plug. Repair or replace
damaged or worn cords immediately.
iii
References
• NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341)
• NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255)
AAug 00First issue (separated 7401 and 7454 sections out of
B005-0000-1069)
BFeb 01Updated to Release 2.2
Removed hardware service informat ion from this
documen t which was previo us ly ca lled t h e 7401
Web Kiosk Har d war e Ins tal lation and Servic e Gui d e
(B005-0000-1254) and renamed it the 7401 Web Kiosk
Hardware User's Guide (B005-0000-1254). The
hardware service information wa s placed in a new
document, the 7401 Web Kiosk Hardware Se rvi c e
Guide (B005-0000-1341).
CJune 01Updated to Release 2.3
DSept 01Updated BIOS screens. Added PC Card
installation.
xv
EDec 01Additional updates for Release 2.3
FM ay 02Updated to Release 2.4.
Changed Web Kiosk to EasyPoint 7401.
Added EasyPoint 7401-45xx terminal
FA ug 02Add EasyP oint 45 Pedestal
GSep 02Add Country Keyboards to 7401-45xx
HDec 02Updated to Release 2.5
Added 7401-26xx and 7401-46xx models
Changed 7401-45xx references to 7401-4xxx
xvi
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protectio n against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operati on of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his o wn expense.
NCR is not re sponsible for any radi o or t e l evision interference caus ed by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized m odi fication, substitution or attach ment will be the
responsibility of the user. The user is cautio ned t hat changes or modifications not
expressly approved by NCR may void the user's authority to operate the equipment.
xvii
Canadian Department of Communication s
This Class A digital apparatus c omplies with Canadian ICES -003.
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Co m muni cat ion s .
Cet appareil numérique de la classe A est confor me à la nor me NMB-003 du Canada.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux apparei ls nu mériques de la classe A prescrites dans le
règlement sur le brouillage radioélectriques édicté par le ministrère des
Communicatio ns du Canada.
Voluntary Control Council for Interference (VCCI)
xviii
International Radio Frequen cy Interf erence Statement
Warning: This is a Class A p ro d uct. In a d o mestic environment this p roduct ma y
cause radio interference in which case the user may be required to take adequate
measures.
IEC & EN Laser Product Label
xix
Laser Power
Class IIa Laser Product.
Avoid Long-term Viewing
of Direct Laser Light.
IEC & EN 60825-1 CLA S S 1 LA SER PRODUCT
Appareil à Laser de classe IIa
Eviter Toute Exposition Prolongèe
de la vue à la lumiè re laser directe.
CAUTION: Lase r
radiation when
open and interlock
defeated.
DO NOT STARE
INTO BEAM.
(Label is attached to laser
module inside the cabinet.)
Class IIa Producto Laser. Tratè
De no ver directamente èl Rayo
Laser por mucho tiempò.
This laser module
does not comply
wi th 21C FR1040.
USE O N LY A S A
Component.
17325
The NCR 7401 Scanner is not intended for long-term viewing of direct
laser ligh t. Ho wev e r, the unit is safe if used as int e nded. This scanner
meets the following laser/LED power re quire m e n ts.
• Class IIa CDRH (Center for Devices and Radiological Health)
• Class IIa Las e r—Avo id lo ng-t er m viewing of direct laser light
• Class 1 EN60-825 (Europäische Norm)
Following is the radiant energy of the las er/ L ED lig h t as app lie d t o
each of the specified requirements.
Accessible E m ission Limit (CD R H Calculation)0.99 Milliwatt s
Accessible Emission Limit EN60 825-1:1994+AII:1996 0.81 Milliwatts
Caution: Use of controls or adjustments or performance of procedures
other than specified herein may result in hazardous radiation
exposure.
xx
Declaration of Conformity
Manufacturer's Name
Manufacturer 's Address
NCR Corporation
NCR Corporation
Retail Solu t io n s Division – Atlan t a
2651 Satellite Boulevard
Duluth, GA 30096-5810
Type of Equipment
Model Number
Electrical Ratings (Input)
Informat io n Technology Equipment
Class 7401-2xxx and 7401-3xxx
100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.
EU DirectiveHarmonized Standard(s)
89/336/EEC (EMC)EN 55022
EN 55024
EN61003-2
EN61003-3
73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All
NCR Corporation
Retail Solu t io n s Division — Atlan t a
2651 Satellite Boulevard
Duluth, GA 30096-5810
European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England
Declaration of Conformity
xxi
Manufacturer’s Name
Manufacturer’s Ad dr ess
NCR Corporation
NCR Corporation
Retail Solu t io n s Division – Atlan t a
2651 Satellite Boulevard
Duluth, GA 30096-5810
Type of Equipment
Model Number
Electrical Ratings (Input)
Informat io n Technology Equipment
Class 7401-4xxx
100 - 240 V, 5.0 A, 50-60 Hz
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.
NCR Corporation
Retail Solu t ions Division — Atlan ta
2651 Satellite Boulevard
Duluth, GA 30096-5810
European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England
xxii
Chapter 1: 7401-2xxx and 3xxx Product Overview
C
N
R
Introduction
Tilt MountFixed-Angle Mount
18289
The NCR EasyPoin t 7 401 is an in te ra ctiv e to u ch screen t ermin a l wit h
retail functionality that supports a variety of kiosk and self-service
applications. The 7401 is housed in an integrated, compact cabinet and
can be tilt mounted, fixed-angle mounted or flush mounted.
The major hardware features of the 7401 are a 12.1-inch or 15-inch flat
panel display with touch screen input and LAN connectivity, plus
optional magnetic stripe reader, infrared reader, scanner, stereo audio,
self service printer and wireless LAN. It also supports custom kiosk
environments.
The 7401 is Internet/Intranet ready. System loading occurs from a
network server, and software and data content are delivered from a
server through standard Internet protocols.
1-2Chapter 1: 7401-2xxx and 3xxx Product Overview
Serial Number/Model Number Label
The unit's serial number, model number, tracer number, and date of
manufa cture are include d on a label o n th e back o f the Core Mod u le.
Refer to following sections for additio n a l in form a t ion.
Note: The serial number is repeated on the non-MSR side of the Core
Module.
Fixed-Angle Mount Label
To view the label:
• For non-hinged mounts, remove the Core Module from the mount.
• For hinged mounts, the Core Module does not have to be removed.