NCR 7401 User Manual

NCR EasyPoint 7401

Release 2.5

Hardware User's Guide

N

R

C

B005-0000-1254 Issue H

19797

The prod uct s d es cr ibed in thi s b ook are licensed products of N C R Corporation. MicroTouch is a re gi st e red t rad emark of Micr oT o uch .

NCR and EasyPoint are regist ere d t rademarks of NCR Corporati on. Novell and Netware are registe red trademarks of Novell, Inc. Pentium is a registered trademark of Intel Corporation. Power Mon II is a registered trade mar k of Systems Enhancement Corp oration. Sound Blaster is a registered t rad emark of Creative Technol ogy, L t d. SoundFusion is a registere d t rademark of Cirrus Logic, Inc. Microsoft, Windows, and Windows NT are registered trad emarks of Microsoft Corporation. Symantic and Ghost are registered trademarks of Symantec Corporation in the United States and other countries.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and o perat ions described herein may not be marketed by NCR in all pa rts of the world. In some instances , photograph s a re of equipment prototypes. Ther efore, befor e using this d ocument, consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.

Address correspondence to: Manager, Information P roducts

NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096

Safety Warnings

i

Preface

Audience

This book is writt en for h ard ware installer/service p e rs onn el, system integrators, and field engineers.

Notice: This do cume n t is NCR p roprie ta ry information and is n o t to be disclosed or reproduced without consent.

Servicing

Caution: This product does not contain user serviceable parts. Servicing s hould only be perform e d by a qu a lifie d service technicia n .

Fuse Replacement

Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse.

Attention: Pour prévenir et vous protéger contre un risque de feu, remplacer la fusible avec une autre fusible de même type, seulement.

Power Supply Cord Used as Disconnect Means

Caution: The power supply cord is used as the main disconnect device. Ens u re tha t the socket outlet is loca te d / ins ta lle d near the equipment and is easily a cce ssible.

Attention: Le cordon d'a lim e n t at ion est utilisé comme inte rrupt e u r général. La pris e de co u ra n t doit êt re situé e ou inst a llée å prox imité du matériel et être facile d'accés.

Lithiu m Battery Warning

Caution: Danger of exp losion if battery is in corre ct ly repla ced . Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

ii

Attention: Il y a danger d' explosion s' il y a rempla ce m e n t inco rrect d e la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries us a g é es co n formé m e nt aux ins t ru ct ions du fabrica n t .

Battery D isposal (Switzerl a n d )

Refer to Annex 4.10 of SR814.013 for battery disposal.

IT Power System

This product is su it able for co n n e ct ion t o an IT powe r sys t em wit h a phase-to-phase voltage not exceeding 240 V.

Periphera l Usage

This terminal should only be used with peripheral devices that are certified by th e ap p ro p ria t e sa fety agency for the country of ins t a llat io n (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation.

Caution: DO NOT connect or disconnect a printer, keyboard, or any other terminal-powered peripheral while the terminal is powered on. Doing so may res u lt in peripheral or system damage.

System Weight Considerations

Warning: The NCR 7401-1xxx and 7401-2xxx terminals must be mounted securely to prevent a hazard. They must be installed in accordance with lo ca l building codes. The post or wall on which the unit is mounted should be able to withstand four tim es the weight of the unit, which is approximately 20 lbs. (9 kg). The NCR 7401-4xxx is a desk-top unit that has an assembled weig ht of approximately 90 lbs. (40.8 kg).

Environmental Consciousness

NCR is demonstrating its concern for the environment by designing an intelligen t p o we r man ag eme n t sys t em in t o th is te rminal that operates efficiently whether the system is in a stand-alone or network environment.

Grounding Instructions

In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugge d into a matching outle t t hat is properly inst a lle d a n d ground ed in a cco rda n ce wit h all loca l co de s and ordinan ce s. D o not modify th e plug p ro vid e d – if it will n o t fit the outle t , h a v e the pr ope r outlet installed by a qualified e le ct rician. Im proper conn e ctio n of t h e equipm ent -grounding con ductor can result in a risk o f electr ic s hock. The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment-grounding conductor. If repair or replacement of the electric cord or plug is necessary, do not connect the equipment-grounding conductor to a live terminal. Check with a qualified e lect rician or se rvice p e rsonnel if the groun ding instruct io n s ar e not co mp le t e ly un d ers to o d, o r if in do u bt as t o whe the r the product is properly grounded.

Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole receptacles that accept the product’s plug. Repair or replace

damaged or worn cords immediately.

iii

References

• NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341)

• NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255)

• NCR EasyPoint 7401 Interface Guide (B005-0000-01405)

• NCR EasyPoint 7401 ATX 38 Printer User’s Manual

(B005-0000-1454)

• NCR EasyPoint 7401/7454 Retail Terminal Parts Identification Manual

(B005-0000-1072)

• NCR FitClient Software User's Guide (B005-0000-1235)

• NCR EasyPoint 7401 Migration Guide (B005-0000-1500)

• NCR Retail Platform Software Terminal Utilities Guide

(B005-0000-1503)

iv

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protectio n against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operati on of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his o wn expense.

NCR is not re sponsible for any radi o or t e l evision interference caus ed by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. The correction of interference caused by such unauthorized m odi fication, substitution or attach ment will be the responsibility of the user. The user is cautio ned t hat changes or modifications not expressly approved by NCR may void the user's authority to operate the equipment.

xvii

Canadian Department of Communication s

This Class A digital apparatus c omplies with Canadian ICES -003. This digital apparatus does not exceed the Class A limits for radio noise emissions

from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Co m muni cat ion s .

Cet appareil numérique de la classe A est confor me à la nor me NMB-003 du Canada. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les

limites applicables aux apparei ls nu mériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques édicté par le ministrère des Communicatio ns du Canada.

Voluntary Control Council for Interference (VCCI)

xviii

International Radio Frequen cy Interf erence Statement

Warning: This is a Class A p ro d uct. In a d o mestic environment this p roduct ma y

cause radio interference in which case the user may be required to take adequate measures.

IEC & EN Laser Product Label

xix

Laser Power

Class IIa Laser Product. Avoid Long-term Viewing of Direct Laser Light.

IEC & EN 60825-1 CLA S S 1 LA SER PRODUCT

Appareil à Laser de classe IIa Eviter Toute Exposition Prolongèe de la vue à la lumiè re laser directe.

CAUTION: Lase r radiation when open and interlock defeated. DO NOT STARE INTO BEAM.

(Label is attached to laser module inside the cabinet.)

Class IIa Producto Laser. Tratè De no ver directamente èl Rayo Laser por mucho tiempò.

This laser module does not comply wi th 21C FR1040. USE O N LY A S A Component.

17325

The NCR 7401 Scanner is not intended for long-term viewing of direct laser ligh t. Ho wev e r, the unit is safe if used as int e nded. This scanner meets the following laser/LED power re quire m e n ts.

• Class IIa CDRH (Center for Devices and Radiological Health)

• Class IIa Las e r—Avo id lo ng-t er m viewing of direct laser light

• Class 1 EN60-825 (Europäische Norm)

Following is the radiant energy of the las er/ L ED lig h t as app lie d t o each of the specified requirements.

Accessible E m ission Limit (CD R H Calculation) 0.99 Milliwatt s Accessible Emission Limit EN60 825-1:1994+AII:1996 0.81 Milliwatts Caution: Use of controls or adjustments or performance of procedures

other than specified herein may result in hazardous radiation exposure.

xx

Declaration of Conformity

Manufacturer's Name Manufacturer 's Address

NCR Corporation NCR Corporation

Retail Solu t io n s Division – Atlan t a 2651 Satellite Boulevard Duluth, GA 30096-5810

Type of Equipment Model Number Electrical Ratings (Input)

Informat io n Technology Equipment Class 7401-2xxx and 7401-3xxx 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022

EN 55024 EN61003-2 EN61003-3

73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All

NCR Corporation Retail Solu t io n s Division — Atlan t a 2651 Satellite Boulevard Duluth, GA 30096-5810

European Contact:

International IP Counsel 206 Marylebone Road London, NW1 6LY, England

Declaration of Conformity

xxi

Manufacturer’s Name Manufacturer’s Ad dr ess

NCR Corporation NCR Corporation

Retail Solu t io n s Division – Atlan t a 2651 Satellite Boulevard Duluth, GA 30096-5810

Type of Equipment Model Number Electrical Ratings (Input)

Informat io n Technology Equipment Class 7401-4xxx 100 - 240 V, 5.0 A, 50-60 Hz

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022

EN 55024 EN61003-2 EN61003-3

73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All

NCR Corporation Retail Solu t ions Division — Atlan ta 2651 Satellite Boulevard Duluth, GA 30096-5810

European Contact:

International IP Counsel 206 Marylebone Road London, NW1 6LY, England

xxii

Chapter 1: 7401-2xxx and 3xxx Product Overview

C

N

R

Introduction

Tilt Mount Fixed-Angle Mount

18289

The NCR EasyPoin t 7 401 is an in te ra ctiv e to u ch screen t ermin a l wit h retail functionality that supports a variety of kiosk and self-service applications. The 7401 is housed in an integrated, compact cabinet and can be tilt mounted, fixed-angle mounted or flush mounted.

The major hardware features of the 7401 are a 12.1-inch or 15-inch flat panel display with touch screen input and LAN connectivity, plus optional magnetic stripe reader, infrared reader, scanner, stereo audio, self service printer and wireless LAN. It also supports custom kiosk environments.

The 7401 is Internet/Intranet ready. System loading occurs from a network server, and software and data content are delivered from a server through standard Internet protocols.

1-2 Chapter 1: 7401-2xxx and 3xxx Product Overview

Serial Number/Model Number Label

The unit's serial number, model number, tracer number, and date of manufa cture are include d on a label o n th e back o f the Core Mod u le. Refer to following sections for additio n a l in form a t ion.

Note: The serial number is repeated on the non-MSR side of the Core Module.

Fixed-Angle Mount Label

To view the label:

• For non-hinged mounts, remove the Core Module from the mount.

• For hinged mounts, the Core Module does not have to be removed.

NCR 7401-3000-8000

50-12345678

Date: 11/15/01 F000,F005,F024,F031,F050,F101,F200,F422,F503

Mfg

Class/Model Serial Number

Date Ma nufacture d Feature Number(s)

19476

Tilt- M ount Label

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-3

To view the label, tilt t h e Core M odule a n d rem ove the cable cov e r.

NCR 7401-2000-8000

50-12345678

Mfg Date: 11/15/01 F000,F005,F024,F031,F050,F101,F200,F422,F503

Class/Model Serial Number

Date Manufactured Feature Number(s)

19477

1-4 Chapter 1: 7401-2xxx and 3xxx Product Overview

Hardware Modules

Base Unit

• Processor Board

− Pentium III/Celeron processor

− SVGA chipse t (1 2-inch monitor)

− XGA chipse t (15-in ch monitor)

− MPEGII chipset

− 1 MB Flash BIOS (not CMOS)

− Four RS-232 ports (two optionally powered)

− 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support,

and RJ-45 port

− PC Audio with an internal mono speaker



− SoundBlaster

− Two USB type A ports

− PS/2 keyboa r d po r t

− External VGA display port

− Dual d isplay suppo rt

− External stereo speaker port

− Internal PS/2 mouse (dedicated to the touch screen)

− One SODIMM (Sm a ll Ou t lin e DI MM ) RAM socket

− 64 MB memory on board

− IDE support for a hard disk, a CD ROM, and an optional

Compact Flash disk in place of the hard disk

16 compatible audio chipset

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-5

• POS Connector Board

− Cash drawer port (supports two drawers via a Y-cable)

− Internal parallel port (dedicated to the optional customer

display)

− Microphone

• 12.1-inch Operator Display – active capacitive touch LCD

• 15-inch Operator Display – active LCD with capacitive or resistive

touch

• 2.5-inch lo w or hig h capacity hard d isk

• Integrated Motion Sensor, capable of waking up the terminal from

a low power state

• Integrated Power Supply

• Reset swit ch which can be use d to recov er fro m a lock-up cond itio n

• 3-meter Ethernet cable

• U.S. power cord

Hardware Options

• Intel Pe nt ium III Pr o cessor

• Integrated 3-track ISO MSR

• Integrated Scanner Module

• Integrated Stereo Module

• Integra t e d CD-ROM

• Integr a t e d Infrared Sensor

• PCMCIA (for wireless LAN)

• Mounting opt ions: Table-top, Pedestal, P o le, Wall, Tilt / S wive l

• 256 MB Compact Flash

• 64/128/256 MB memory

1-6 Chapter 1: 7401-2xxx and 3xxx Product Overview

• Cash drawers

− 2113 Cash Drawer (modular)

− 2189 Cash Drawer (modular)

− 2260 Cash Drawer (modular)

− Dual cash drawer cable

• Printers:

− 7158 Thermal Receipt/Impact Printer

− 7167 Thermal Receipt/Impact Printer

− 7194 Thermal Receipt Printer

− 7197 Thermal Receipt Printer

− Remote printer cables

− Signal extenders for remote printers

• 7401-K590 Self-Service Printer

• 7401-K580 Self-Service Printer (Discontinued)

• PC keyboard

− Keyboard Shelf

• USB RS-232 Port Server

− USB Serial Converter

• 4055 Uninterruptible Power System (UPS)

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-7

Terminal Components not Supported

It is important to note that the terminal does not support the following components.

Not Supported Alternative Implementation

CMOS for hard totals, logs, and tallies

Removable media, e.g., a flex disk

Hard disk, flash disk, or server storage

LAN commun ica tio n t o an NT server via standard protocols

SLP terminal loading Local storage, TCP/IP networking

and PXE loading Keylock for security (X, L, R, S) Reset switch based security ISA and PCI Expansion slots USB and LAN based devices (future) DVD ROM Internal UPS External UPS Manual Video and audio

Software controlled controls

DOS, Windows 3.1, Windows NT 3.51, Windows 9x, OS/2

133 MHz/266 MHz Pentium Processor

Windows NT 4.0, Windows 2000,

Windows XPe

Intel Pentium III 500/700 MHz and 1

GHz , and Celeron 450/550/600/700

MHz proc e ssors

1-8 Chapter 1: 7401-2xxx and 3xxx Product Overview

System Configuration Diagram

7401-K580/K590

7194

7892

7158

Note: 7194 and 7158 are available in both RS-232 and USB.

7837

2010 Coin

Dispenser

2336-K008

RS232 (4) 2 Optionally Powered

USB

POS Connector Bd.

Parallel

Cash Dwr

Processor Board

7401 Keyboard

PS/2 KBD

Audio

VGA

Ethernet

SVideo

2336-K007

2260/2189

2nd Cash Drawer

(Y-Cable)

2113

18319b

Kit Configuration Diagram

7401 w/K590

2336-K037

2336-K052

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-9

7401-3xxx

7401-2xxx

F504 F505

F511 F512

K523

F521

F201

K530

F200

F502

F101

K536

K535

F501

K542

K533

F/K059

K540

K543

F/K590

K525

K534

18318d-P

1-10 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Hardware Module Descriptions

Processor Board

Processor/Chip Set

The termin al uses an In te l a rch it e ctu re proce ssor, which permit s it to leverage e x istin g s o ft ware dr iv ers and app lica t ion s, as well as provid e the greate st flexibility in ch o osing an operatin g system. This pro vid e s several other advantages:

• Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per

second with 22 kHz stereo audio (may be limited by OS constraints).

®

• SoundBlaster

• Expansion capa bilit ies for optiona l fe at u res and futu re

requirements (ISA/PCI bus and USB)

The following sections identify processors, system bus speed, and onboard memory available on 7401 processor boards:

-compatible audio

Release 1.0

• Intel Mobile Pentium 166 MHz or 266 MHz Processor (PGA

package) used with the Intel 430TX PC chipset. The 430TX chipset consists of the 82439TX System Controller (North Bridge chip), also called the MTXC, and the 82371A B (Sou t h B ridge ch ip), also called the PIIX4.

• A 66 MHz system bus

Note: These Intel Mobile Pentium Processors have been discontinued.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-11

Release 2.0 – 2.4

• Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron

450 MHz, 550 MHz, or 600 MHz Processor (µPGA package) used with the Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX System Controller (North Bridge chip), also called the MTXC, and the 82371AB (South Bridge chip), also called the PIIX4.

• A 100 MHz system bus

• 64 MB memory with a bilit y t o add S ODIMM S t o increa se the

memory capacity of the terminal

Release 2.5

• Intel 700 MHz Cele r o n P r o cessor or Int e l 1 GHz Penti um III

Processor (BGA package) on board, removing the µPGA processor socket. Intel 440BX chipset same as in Release 2.0 – 2.5.

• 100 MHz system bus and memory support, 64-bit bus width, and

AGP video interface.

• 128 MB memory with ability to add SODIMMS to increase the

memory capacity of the terminal

Video Subsystem

The video subsystem supports the following LCD types:

• 12.1-inch active matrix (TFT [thin film transistor]) 800x600 with 64

k colors

• 15-inch active matrix (TFT) 1024x760 with 64 k colors Support for the LCD in teg ra te d display is provided intern a lly. External

support for SVGA monitors (800x600 [or better] resolution and 64 k [or better] colors ) is provided by a CRT 15-Pin D-s h e ll co n n e cto r.

The LCD back lig h t ing is a lso software controlled . In addition to OFF and ON modes, a dimmed mode is supported in th e ha rdwa re to a llow increased tube life. If appropriate software drivers are loaded, full brightness is restored wh en t ouched, motion dete ct ion (Motion Sens or section), or an application req u e st (i.e., to play prom ot io nal m a t eria l on a preset schedule).

1-12 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Ethernet 10/100Base-T LAN Com m uni cations

The 7401 terminal has an Intel 82559 LAN Controller that supports 10/100Base-T Ethernet. Ethernet 100Base-T is also known as "Fast Ethernet ." The Boot ROM for diskless bo ot funct ionality is inclu d e d in the 1 MB system ROM. The hardware is compatible with the TCP/IP, DHCP, and TFTP protocols required for remote boot of the platform. Appropriate software must be used to enable each protocol used over the Ethernet link.

The terminal may be connected to either a 10 MB/s or 100 MB/s Etherne t conn e ct ion. The hardware a u t oma t ica lly selects t he cor re ct speed (if enabled by soft wa re t o do so).

The LAN hardware supp o rts wake u p pack et capa bility as defined in the Device C lass Power Managem ent Spe cifica tio n , Network Dev ice Class (available from Microsoft's web site).

When the platform is in the Soft OFF state (refer to the Advanced Power Management section that follows), rece ip t of a Wakeup Packet on the LAN c an retur n the system t o t he ON s tat e, if this feature i s enabl ed by software.

Note: Due to limitat ion s o f the L A N contro ller a n d the OS, all fe at u r es described in t h e Netwo rk Device Class specification may not be available.

100Base-T is wired identically to 10Base-T, except that the twisted pair cable must be Category 5 and the hubs must permit 100 or 10/100 MB/s oper ation . A lt h oug h 10 Bas e-T will o p e ra t e on Cat e g o ry 3 twis t ed pair, or NCR "747" cable, an upgrade to Category 5 is required for 100Base-T.

A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB. In order t o upgrade t o

100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed.

NCR strongly recommends the use of Category 5 for all new cabling, even if the custo m e r initia lly intends to run on ly 1 0B ase -T.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-13

LED Indicators for Link Integrity (verifies cable and hub connection are good) and LAN speed is provided on the Processor Board near the row of connectors at the bottom of the e-box. The LED is ON (yellow) when the speed is running at 100 MB/s.

Link Integrit y is prov ide d to the PC chip set to permit boot-up s oft wa re to verify the presence of the LAN connection. Software must allow 2 seconds after power-up in order for the Link Integrity signal to become valid.

Wireless LAN Communi cati ons

When a wired Ethernet connection is not desired, a wireless LAN adapter may be ins ta lle d in the PCMCIA socket. This requires that the PCMCIA daugh t er -car d fe a t u re be installed. A wireless L A N us ed in the terminal must meet the following requirements:

• Integrated antenna that meets the requirements of PCMCIA (PC

Card) Extended Type 2 card definition (a m aximu m of 5-cm additional length).

• Power cons um ption wit h in the capabilities o f t h e PCMCI A

daughter-card.

• Signaling requirements with in t h e cap a bilitie s of the terminal

PCMCIA in terface . The main restriction is that DMA trans act io ns are not supported over the PCMCIA interface.

• Device drivers for the targeted operating system must exist.

• Appropriate in frastructure (se rver supp ort , Base St a tio ns, Ceiling

Antennas, etc) must be present in the installation site, and the maximum RF range of the wireless system must not be exceeded.

Interoperability - While the 802.11 standard provides an interoperable protocol definition, there are vendor-specific extensions to the protocol that encourage users to stay with one supplier's equipment. This also applies to wireless infrastructure and access points, 802.11 does not govern this o p e ra t ion. Mix ing of RF suppliers o n a site is n o t recommen de d un til the RF supp liers have demonstra te d interoperability.

1-14 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

The wireless networks operate at speeds of 1-2 MB/s with 2 percent packet loss t yp ica l. The application dev e loper must be aware of the performance limitations and design applications that are acceptable to the customer when run over the slower network.

Remote Wakeup over the wireless network is n ot p ossible be cause the cards do not support it. An alternative is to use the system real-time clock wake up at a scheduled time.

The wired Ethe rn et con n ect ion is not cert ified for us e in configurations where a wireless a dap te r is inst a lled .

Universal Serial Bus

Two USB Type-A ports are provided on the terminal. USB Host Controller support is provided in hardware on the Processor Board.

Note: Third party USB peripherals require support from the operating system, which is currently limite d to Win d ows 2 000 and W in do ws Xpe. The terminal must use the I/O Networks drivers to support the NCR USB printer and scanner products. These drives are available under Windows NT, Windows 2000, and Windows XPe.

Serial Ports

The 7401 Release 2.x processor boards provide two RS-232 ports (9-pin D-shell connectors, Ports 1 and 2) directly on the board and support two additional RS-232 ports. Ports 3 and 4 require an optional harness connection to the processor board. Ports 1 and 3 can be supplied with +12 V DC on Pin 9 when properly set up in the BIOS. The total power drawn by Ports 1 and/or 3 must be no greater than 1 amp at 12 V+ DC. Refer to the following table for RS-232 pin-out information.

The BIOS permits flexibility in mapping resources . Howe ve r, a fully loaded system (2 PCMCIA cards that require IRQs, four serial ports in use, USB in us e, pa ra llel port in use, and MSR) ma y n ot have enough available IRQs to support all serial ports. Use a USB serial port expand e r to ov er come this PC architectu re limitation.

Port 2 shares hardware resources with the IRDA connection; if IRDA is in use, Port 3 is not av aila ble .

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-15

RS-232 DB-9 Male Connector Pi n out

Pin Port A Port B

1 DCD DCD 2 RXD RXD 3 TXD TXD 4 DTR DTR 5 GND GND 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 RI or +12*

RI

* If Port 1 or 3 are powered, pin 9 will be +12 V.

Hardware Monitor

The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the accep t a ble o p e ra ting range. An interrupt is also gen e rat e d when the temperature of the Processor exceeds safe levels. Software can use this indication to slow or stop the system and/or force a reset.

PCI Expansion Header

A single exp ans io n he a de r is prov id ed t o sup p o rt op tio nal fea t u r es, such as the PCMCIA for Wireless LAN Board. This board supports two Type 2 or one Type 3 PCMCIA type cards.

IDE Header

A standard IDE header is provided to support the 2.5-inch hard disk drive and integrated CD-ROM. This header al supports the optional 256 MB IDE compact flash available in place of the hard disk.

1-16 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Audio

The base unit has SoundBlaster-compatible audio. Wave table synthesis is not supported. FM synthesis and MIDI are supported in the hardware, but requires software driver support to function.

Higher quality integrated stereo speakers may be added as an option to the termina l. The am p lifie r is lo ca te d on the P ro cessor Board; the speaker output is provided on a header that receives the harness from the speaker module. In addition, a Line Out is provided on a 3.5 mm stereo jack tha t permits connectio n of e x t erna l amp lifie d s peakers.

The integrated stereo speakers, or an amplifier connected to Line Out, must be used in order to play SoundBlaster (audio subsystem) audio. However, an int e rn al EUI sp e ake r prov ide s PC speaker funct ion a lit y (beeps an d ton es) for all configuration s.

The volume co n t ro l can be se t durin g sy stem configur at io n . The PC speaker sounds (such as beeps and touch clicks) are directed

into the audio subsystem and are audible if speakers are connected.

• Release 2.0 – 2.4 processor boards use a Cirrus/Crystal CS4614

(PCI-based) sound controller that supports DirectX 6 sound.

• Release 2.5 processor boards use an ESS Allegro ES1989 sound

controller that supports DirectX 8 sound.

Magnetic Stripe Reader

A 3-track MSR head is available as an option. The ISO card format is supported.

When card data is read, an interrupt is generated. A software device driver for the MSR must be loaded to enable the application to process the data.

Touch Screen Controller

The MicroTou ch " Excalibu r " chip is used to inte rfa ce t h e tou ch p anel. This cont r olle r su pports Micro To u ch capacitive panels.

In order to save an RS-232 port, the touch data is delivered to the system through the mouse interface. This requires a mouse-aware touch device driver for the appropriate OS.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-17

When the system is operating in the dimmed display mode, touch activity can re sto re fu ll brightness if inst ru ct ed by softwa re to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12).

Processor Board Connectors

All connect ors are either keyed or impossible to plug in co rre ctly due to mechanical design of the product.

External Connectors Internal Connectors

VGA CRT RGB 15 pin D Shell LCD Ethernet RJ45 Back light Inverter Dual USB Type A Integrated Speaker Module External Stereo speaker (3.5mm

MSR

jack) Power supply Touch screen (PS/2) RS-232 9 pin D shell (two, one

Integrated Scanner (7401)

with +12 V power option ) PS/2 Keyboard Motion Sensor / Power Indicator Custom e r Display PCI Expansion header Cash Drawer IDE IRDA Parallel port (P OS Board h ea d er) 20-pin high density RS-232

Conversion connector

Cash Drawer port (POS Board

header) Microphone S-Video

Flash Disk Interface (Discontinued)

The Rele ase 2.0 – 2. 5 proc e s sor b o ards provide s uppo rt for a f l ash d i sk array in the form of an M-Systems DiskOnChip. A 32-pin socket is provided for t h is fe a t u re. The fla sh disk must be installe d and ena bled in BIOS Setup. This feature is not available on Release 2.5 processor boards.

1-18 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

NCR Retail Specific Hardware

The Processor Board contains logic that provides support for the custom reta il in te rfa ce. The logic contro ls t h e following features:

• Dual Cash Dr a w e r Support

• Cash Drawer Diagnostic Support

• Magnetic Stripe Reader Interface

• Motion Detector

• Touch Screen Interface

Cash Drawer Support

An integrat e d re tail s pecific fe at u r e o f t h e pro cessor is the cash drawe r circuitry. The onboard circuitry internal to the board provides the control for two external cash drawers. A portion of the POS Board header (J6) is provided on the board to interface to the dual cash drawer connector. Header J6 only contains the control signals; it does not provide power. Software controls the cash drawer(s) throu gh I/ O port 00Exh. This means it can be I/O ports E0/E1h, E2/E3h, E4/E5h, or EA/EBh depending on the configuration of the SMC I/O controller's GPIO port(s). D e fault setting is E0/E1h.

Cash Drawer I/O Port Bit Definition:

Bit # Description Bit = 1 Bit = 0

7 Solenoid B Control Turns off solenoid

output

6 Solenoid A Control

Turns off solen o id output

Activates solenoid output

Activates solenoid

output 5 Reserved Reserved Reserved 4 Reserved Reserved Reserved 3 Solenoid B Status Solenoid B output

active

2 Solenoid A Status Solenoid A output

active

Solenoid B ou tp u t

inactive

Solenoid A o u tput

inactive 1 Reserved Reserved Reserved 0 C ash Drawer(s) Status D ra wer(s) open Drawer(s) clos ed

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-19

Note: Bits 2 and 3 are set to '1' by each device reset.

The cash drawer interface can be diagnosed remotely. For security reasons, the cash drawer diagnostics mode must first be activated by pressing an external momentary switch (SW2). The intention is for authorized personnel to be present when the cash drawer diagnostic tests take place.

There is only one cash drawer status signal; therefore, bit 0 is the status of either cash drawer or

both cash drawers.

Power LED

The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED will be turn ed "on " anyt im e all p owe r to the Pro cessor Board is good. The system's power management software has the option to turn the LED off indicating the system is in a power-managed mode.

MSR

The MSR interface supports a maximum of 3 tracks of magnetic stripe information for support of ISO format cards. Activate the MSR interface by e n a blin g it in BIOS Setup under IO Configur at i o n. The MSR interface controller is a memory-mapped device, which can reside at system memory addresses CA000, CC000, or D0000. If MSR capability is not desired, it ma y be d isable d t h rough BIOS Setup.

Graphics Subsystem

The Release 2.0 – 2.4 processor boards are equipped with an SMI Lynx SVGA LCD/CRT 3DM graphics controller with 8 MB of integrated synchronous graphics DRA M.

The Release 2.5 processor board has an SMI Lynx 3DM/3DM+ graph ics controller.

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The Processor Boards support linear addressing by creating a "hole" in the memory address space at the 63 MB boundary. When the system is configured for 6 4 MB an d linea r ad dr essing is enabled, th e las t 1 MB of system mem ory is u nu sable; there for e, t h e board will report that total available system memory is 63 MB.

Because a hole in memory creates a non-contiguous address space, enabling linear addressing when total system DRAM is grea ter th an 6 4 MB is not recomme n de d. Vid eo lin e ar addre ss ing is enabled thro ug h PC Setup under the Integrated Peripherals menu.

The proce ssor also supports VESA standa r ds such as the VESA DP MS protocol to place a DPMS compliant monitor into power savings modes.

Rel e ase 2.5 proces sor b o ards w i th th e Lynx 3DM/3DM+ c hip s u ppo rt the following DirectX 6 Direct Draw and Direct 3D graphics functions.

• Rasterization acceleration

• Z buffer

• Alpha comparison

• Texture filte rin g

• Texture blending

• Mimap support

• Vertex and Global fogs

• Diffuse and specular color

• Alpha blending

• Triangle an d line d ra win g

The following DirectX 8 functions are not supported:

• TnL

• Vertex shader

• Pixel shader

• Bump mapping

• Box mapping

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-21

The Release 1.0 Pentium processor board was equipped with a C&T 69000/65555 SVGA LCD/CRT graphics controller with 2 MB of integrated synchronous graphics DRAM. The 69000/65555 is a 32-bit graphics controller that combines a VGA controller, 32-bit graphics engine, dual-frequency clock synthesizer, and true-color DAC in a single pa c kage. This processor board has been discontinued.

Resolutions Supported

Resolution Colors Max Vfreq

800x600x8bpp 256 85 Hz 800x600x16bpp 64 k 85 Hz 800x600x24bpp 16 M 85 Hz

Colors Supported

Resolution

256 Colors (8-Bit)

65,000 Colors (16-Bit)

16.7 M Colors (24-Bit)

800x600 512 k 1 MB 2 MB

Dual Displays

The Summa II Motherboard (Release 2.5) is dual display (LCD and CRT) capable. In a dual display environment the 7401 terminal supports 16-bit color when both displays are connected to the motherboard. Both displays must have the same maximum resolution capability. Refer to the following in formation for details a bou t th e impleme n t a t ion of a du a l display configu ra t io n.

• Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base

System and Clien t Th ird party Drivers CD-ROM (Produ ct ID: D370-0111-0100) or in the video.exe self-extracting Video Drivers file on the Reta il Solu t ions S pecific Third P a rty Products Drivers and Patches web site at:

http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP.

1-22 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

• Retail Customer Information Display User’s Guide (BD20-1431-B) on

the NCR Information Products web site at:

http://www.info.ncr.com/eHome.cfm

Board BIOS

Processor boards use a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port. The Flash EEPR OM also contains the Setup utility, Power-On Self Tests (POST), and APM 1.2 (Release 2.0-2.4) or ACPI 2.0 (Release 2.5). The boards also supports system BIOS shadowing, permitting the BIOS to execute from onboard write-protected DRAM.

The BIOS displays a sign-on message during POST identifying the type of BIOS and a four-digit revision code.

FLASH memory Implementation

The Intel E28F800B5-T70 Flash component is organized onboard as 1024 k x 8 (1 MB). While a typical PC BIOS image including video and LAN boot ROM code normally fits in 256 kB on the Pentium board and 512 kB on the Pentium III/Celeron board, the boards support a 1 MB flash ROM. The current Phoenix BIOS release only requires 256 kB of this 1 MB total. The Flash device contains the PC System BIOS along with the Video BIOS and LAN boot ROM which compresses the ROM images int o a single binary imag e.

The Flash device is divided into four areas, as described below.

System Address FLAS H M emor y Ar ea

F0000H FFFFFH 64 kB Main BIOS EE000H EFFFF H 8 kB System BIOS Reserved during boot ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area E0000H ECFFFH 52 kB System/VGA BIOS Reserved during boot

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-23

BIOS Upgrades

Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port.

The disk-based Flash upg ra de ut ilit ies, Phlash.e x e an d WinP hlash,exe, ensure the upgrade BIOS extension matches the target system to prevent acciden t a lly installing a BI OS for a differe n t typ e of syst e m.

Setup Utility

The ROM-bas e d Setup utility allows t h e system configura t io n t o be modified without opening the system for most basic changes. The Setup utility is a ccessible only du ring the Power-On S elf Te s t (POST) by pressing the <F2> key after the POST memory test has begun and before boot be g i n s. A prompt may be en a ble d tha t in fo rms u se rs t o press the <F2> key to access Setup.

Note: An external alphanumeric keyboard is recommended for running the BIOS CMOS Setu p Ut ilit y. Ot herwis e , a Tou ch Screen can be used.

Plug and Play

The Processor BIOS also has a setup option to support the Windows runtime plug a n d play utilit ies. When this o p t ion is se le cte d , only devices cr it ica l t o bo o t ar e as signed reso u r ces by t he BIOS. Device Node informat io n is av aila ble for a ll de v ices to ensure compatibility with Windows 95. System configuration info rm a t ion is st or ed in ESCD format. The ESCD da t a will be cleare d u pon loss of the CMOS volta g e.

Advanced Power Management

The 7401 Release 2.0 – 2.4 Processor BIOS has support for both 1.1 and

1.2 Advanced Power Management (APM) . The version of APM dr iv er s loaded in th e op e ra t ing sys t em d e te rmin es t o which sp e cifica tio n t h e BIOS adheres. In either case, the energy saving Standby mode can be initiated by a time-out period set by the user.

1-24 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

When in Stand By mode, the Processor Board reduces power consumption by using the proc e ssor System Management Mode (SMM) capabilitie s and als o spin n ing do wn ha rd drives a n d turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the monitor. The ability to respond to extern al in t errup ts is fu lly maintain e d while in Stand By mode perm itt in g t h e syst e m to serv ice reques ts such as in-coming da t a or net wor k messages while unattended. Keyboard or mouse activity may also be used to take the system out of the energy saving Stand By mode. When this occurs, the monitor and IDE drives are turned back on immediately.

Advanced Power Management is achieved by the following:

• DOS requires a driv er (FS-APM.dos)

• NT requires a driver (NCRSYSM.SYS)

• Windows 2000 must enable the operating system APM setting. The

OS APM setting is disabled by default. NCR Gold Drivers are enabled in t h is se t t in g by selecting:

Start, Control Panel, Power Optio ns, APM tab and check the box Enable Advance Power Management Support

Click Ok to finish.

ACPI

The Release 2. 5 term in a l BIOS supports Advance Con figu ra t ion P o we r Interface (ACPI) 2.0 power management. Primary differences between APM and ACPI are as follows:

• On an APM- managed terminal, the BIOS determines when to

switch between power states and also performs the switch. When using ACPI, the opera t ing sys t em d e t e rmin e s wh e n to swit ch and informs the BIOS to perform the switch.

• APM mus t be enable d in the BIOS . AC P I is a u t oma t ica lly active

with the operating system.

• ACPI Setup opt ions a re ava ila ble in t h e OS Cont rol Pan e l.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-25

ACPI provides similar modes of operation as APM. The 7401 hardware supports four Pow er Management States .

State Characteristics

OFF AC power is not present. All RAM contents are lost. ON

• APM Auto

state

• ACPI G0/ S 0

Working state

CONSERVE

• APM

Standby state

• ACPI G1/ S 1

Sleeping state

SOFT OFF

• APM

Suspend State

• ACPI G2/ S 5

Soft Off state

Power is on and fully supplied to all 7401 components. The display and touch panel are active. The CPU may be fully on or be in chip standby mode. This is transparent to the user and the application. Standby mode reduces power requirements and is controlled by the chip set and is entered/exited depending on the CPU’s utilization level. Transitioning between fully on and standby causes no delay.

Power is on, but consumption is reduced by throttling back or completely stopping the system clock. Throttling is fully programmable. This is the primary means of reducing s yst em powe r consumption and is used to help correct a high temperature warning level detected by the temperature monitor. Temperature may also be reduced by dimming the LCD. There is no user or application action required for this mode. When a Safe Temperature is detected, the system switches back to the ON state. Transitioning between ON and CONSERVE takes less than 10 milliseconds.

Temperature has reached a critically high level, a LANbased Powerdown was received, or a system Shutdown

occurred. Power consumption is reduced to its lowest level. All voltages are still present, but BIOS places each peripheral and chip into its lowest available power state. The chip set enters the Suspend-to-RAM mode. The LCD back light is turned off, blanking the display. RAM contents are preserved upon return to ON state unless software issues a reset. If this state was entered because of a LA N-based Powerdown or system Shutdown, transitioning to the ON state can occur via LAN-based reset or wakeup, Timer wake-up, Touch activity, Mo t io n Sens or, or ke ybo ard. If SOFT OFF was entered because of a Critical Temperature, the ON state can be automatically transitioned to when a Safe Tem per atur e i s reac hed.

1-26 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Operator Dis pl ay

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Tilt Mount Fixed-Angle Mount

18289

The 7401-2xxx and 3xxx have either a 12.1-inch TFT (active matrix) or a 15-inch TFT.

LCD Adapter Bo ar d

The signals from the LCD header on the Processor Board are brought to the LCD on a harn ess. S in ce t h e r e are mu lt ip le pin configuratio n s and connector types being used on the LCD, a small adapter board is used to receive the LCD harness and map the signals into the correct pin-out for the LCD panel. This board has a connector that plugs directly into th e LCD pan el.

LCD Backlight Inverter Module

An Invert er Boar d sup p lie s p o we r for the LCD B acklight, which is a separate module in the terminal. The inverter has a connector that receives p o wer, ground, and a Backlight dimming sign al fro m th e Processor Board. The inverter generates the high voltage necessary to start and run dual CCFL (cold-cathode fluorescent lamps) Backlights.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-27

A fuse located on the Inverter Board protects power to the inverter. This fuse prot ect s t h e system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.

If one or both Backlight tubes become disconnected or otherwise opencircuited, protection circuitry shuts down the inverter. This av o ids over-powering a single tube and also protects against high voltage shorting.

The Backligh t tubes for the Active displays (TFT) can be repla ced.

Touch Screen

The Touch Screen completely cov e rs t he LCD and is mounted direct ly in front of the LCD, behind the front plastic bezel of the terminal. The touch controller on the Processor Board supports capacitive and resistive touch glass.

The touch glass has an integrated harness that is routed into the Processor Board enclosure and is connected to a header on the Processor Board.

The touch glass has a glare-reducing texture that also helps hide fingerprints.

1-28 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Features

Magnetic Stripe Reader

A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the M SR is no t des ired, a filler p iece fo r th e MS R section is included to make the unit ap p e a r un ifo rm.

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MSR

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Printer Options

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-29

The sections that fo llow p r ov ide an illu stration and brief des crip t ion o f the available printer options.

7401-K590 Self-Service Printer

The K590 Printer is a self-service, fast, silent, thermal printer that provides "un a tt ende d prin t in g." The printer is housed in a secure cabinet th at d oes not allo w cus t omer access to the pap e r while it is printing. It can print text, graphics and bar codes. It prints on paper that is 80 mm, 82.5 mm, or 114 mm wide. When printing is complete, a receipt presenter provides the cut rece ip t. Th e prin t er receive s its power from an external power supply and has a serial interface.

19055

1-30 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

7401-K580 Self-Servi ce P r i n ter (Di scontinued)

The K580 Printer is a self-service, fast, silent, thermal printer that provides "un a tt ende d prin t in g." The printer is housed in a secure cabinet th at d oes not allo w cus t omer access to the pap e r while it is printing. It can print text, graphics and bar codes. It prints on paper that is 80 mm. W h en printing is comp le t e , a receipt presen t e r pr ov id es the cut receipt. The printer receives its power from an external power supply and has a serial interface.

18012

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-31

7158 Printer

The 7158 Printer is extremely fast, quiet, and reliable point-of-sale device. It consists of two sp e cia liz e d printers in on e com p a ct pa cka ge: a thermal prin t e r on to p th at prin t s rece ip t s, a n d an impa ct slip printer in front to print on forms and checks that you insert. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers.

17304

7167 Printer

The NCR 7167 Pr in t er is a fast , quie t , re la t ive ly sm a ll a n d very re lia ble multi-fun ct io n p r in t er. It prin ts re ce ip ts , va lid a te s and prints checks, and prin ts on a varie t y of sin gle or multiple p a rt forms . Th e re is no journal as it is kept electronically by the hos t terminal. The print e r features a dual interface, so it can connect to the host terminal either through a USB interface or RS-232. It receives its power from an extern a l power supply, a nd has a connect or fo r cas h dra w er s.

19711e

1-32 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

7194 Printer

The 7194 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt st at io n. It rece iv es it s p o wer from an ext ernal power supply, can be connected through a USB or serial port, and has a connector for cash dra w er s.

7197 Printer

The NCR 7197 Pr in t er is a fast , quie t , re la t ive ly sm a ll a n d very re lia ble multi-fun ctio n p r in t er. It pr in ts re ceipts and two-color pr in ting. The printer features a dual interface, so it can connect to the host terminal either through a USB interface or RS-232. It receives its power from an extern a l power supply, a nd has a connect or fo r cas h dra w er s.

16437

19712e

Other Integrated Devi ces and Indicators

16454

Hard Disk Drive

A 2.5-inch IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs.

Reset Switch

As a last resort, the Reset Switch can be used to reboot the system if the software re set port mechanism s fa il. Th e s wit ch is on th e con n e cto r row at the botto m of the enclosure. I nte n t ionally, it is no t easily accessible , but can be opera t e d wit h out r emo v in g cov e rs o r us ing special to ols.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-33

Reset Switch

Caution: Except wh en t est in g soft wa re in a lab environmen t, alwa ys disconn ect t h e AC powe r co r d.

Reset Procedure

1. Gently press the Reset Switch an d ho ld it in fo r at least four

seconds. The screen goes blank.

2. Release the Res et Swit ch a n d th en gen t ly press it again. Th e syste m

reboots.

Internal Speaker

The Internal Speaker is connected to the PC speaker output of the system chipset, not to the audio subsystem. It is connected to the Processor Board via a harness and mounted inside the Processor Board enclosure.

1-34 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

POS Connector Board

The POS Connector Board is a small daughter board that mounts directly on th e C ash Dr awe r and Para lle l P ort head er . Connectors on the edge of this board form a second connector row above the Processor Board connectors. Connectors are available for two cash drawers, a customer display and a microphone.

Power for the cash drawers (24 V) and VFD customer display (5 V and 12 V) is supplied by the Enha n ce d Powe r Sup p ly t h rough t he para llel connector.

Motion Sensor

The terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low-power state. Applicat ion software may also be a ble to mak e use of mo tio n det e ctio n when in the ON state if it is ena bled by lo wer-le v el software.

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Moti on Sensor

Power/Status LED

18290

Motion is d e te ct e d as a ch ange in ambient lig ht le v e l tha t is grea t e r than a software-controlled threshold.

A photodiode mounted behind the front bezel of the unit senses ambient lig ht levels. The photo dio de re s id es o n a small circu it boa r d (the Motion Sensor Board). A harness connects the Motion Sensor Board to the amplifier and motio n sens ing logic on the Pro cessor Board. The user Power/Status LED indicator shares this board.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-35

16453

Power/Status LED

The LED power indicator indicates that power is present. The LED is green when the processor and BIOS are operating properly. The LED is mounted behind the front bezel on the same board as the motion sensor.

Power OK LED

The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors.

LAN Status LEDs

LAN Integrity

(Green)

Power OK LED (5V and 24V)

LAN Speed: Yellow = 100 MB OFF = 10 MB

16455

1-36 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Power Supply

The termina l uses an AC adapte r for its powe r supp ly, concealed in the terminal m oun t ing . Th e s upply is inaccessible when the termin al is in the normal operation and mounting position to prevent tampering, and sealed to help protect against spills or other environmental hazards.

Note: The power supply automatically senses the proper AC voltage; therefore o n ly n ormal servicing access is required.

All power required to operate the base unit, PCMCIA option and PCMCIA cards, speaker option, scanner option, and bus-powered USB peripherals is provided by the power supply.

The Processor Board serves as the hub to distribute power to all terminal functions. Cash drawers, VFD customer display, PS/2 keyboard, PCMCIA daughter board and slots, scanner (through RS-232 port), USB, hard disk, and the LCD all receive power through their respective Processor Board connectors.

Uninterruptible Power System (Optional)

The 4055 Uninterruptible Power System (UPS) protects your equipment from va rious power re lat e d problems, providing visu a l and audible indicators which alert you to utility-line failures. The 4055 is installed in side the pedesta l mount, and includ es a dat a line/ L A N connection which ensures both the AC and data paths are protected from surges and noise transmitted throug h the power l ines .

Integrated Scanner Module (Optional)

The scanner, power supply, and Scanner Controller Board are located inside the F ixed-Angle M ount. Th e scanner i nterfac e is se rial, and is connected to RS-232/1, which is a powered serial port.

Note: The Integrated Scanner feature includes the Fixed-Angle Mount and cannot be used with the Table Top Mount.

The 7401 Scanner is a modified NCR 7890 or NCR 7892 Scanner, however, there ar e a few differences. Refer to the NCR 7401/7890 or 7892 Scanner Differences chapter for additional information.

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-37

Integrated Speaker Module (Optional)

The Integrated Speaker feature provides two stereo speakers that attach to the bottom of the Core Module. The maximum output of the speakers is approximately 6 watts per channel.

Compact Flash (Optional)

The 256MB compact flash can be used in a Windows XP embedded environment. When using the Windows XP embedded OS, an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements. The 256MB compact flash replaces th e hard drive in th e un it.

USB RS-232 Port S erver

The USB RS-232 Port Server is an intelligent, s t acka ble expansion module that connects to the terminal Universal Serial Bus (USB) port, providing high-speed RS-232 serial ports.

7454/7401 USB Port

RS-232 Ports

16944

1-38 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Integrated CD-ROM Drive (Tilt Mount Model)

The Integrated CD-ROM Drive is located behind a cover on the Back Panel. To access the drive, loosen the spring-loaded CD Cover Screw and remove the CD C o ve r by slid in g it up as shown.

CD Cover Screw

CD Cover

19230

Additional Connectors (Pentium III Board)

The Pentium III Boards have three connectors that are not on the other Pentium Boards. Also available is a fourth connector for a microphone when a POS Connector Board is mounted to the Processor Board. The following illustration ide ntifies these connecto rs .

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-39

S-Video

RS-232 Connector

(COM 3 and COM 4)

Microphone

(optional)

IRDA

The following is a brief description of e ach co nne cto r.

S-Video

This connector provides a video connection to an S-video monitor.

RS-232 Connector

This connector provides two additional RS-232 ports. To add the ports, inst a ll the Dual RS-232 Port Kit (7454-F072) as described in the Feature Kits appendix. The Dual RS-232 Cable provides two additional serial ports.

18002

Microphone

This conn ect or prov ide s for a u dio inp u t.

IRDA

This conn ect o r permits infrared communication betwe e n devices.

17999

1-40 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Compatibility

LAN Communications

The software associated with the terminal systems conform to the following st a n d a rd s:

• Network Driv e r In te rfa ce Specifica t ion (NDIS 4)

• IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet)

• IEEE 802.2 Link Level Control (LLC)

• TCP/IP

Application Programmability

The software associated with the terminal systems conform to the following st a n d a rd s:

• OLE for Retail POS 1.4

• JavaPOS for Retail 1.4

• HTML 4.0

• ECMA Script

• Java Development Kit 1.1.3

Operating System Inform ation

The software associated with the terminal systems conform to the following st a n d a rd s:

• Microsoft Windows NT

• Microsoft Windows 2000

• Windows Xpe

Migration

Retail Applications

• Existing TAPS-based applications are not supported. These

• Existing Windows 3.11-based NICE applications are not supported.

• Existing OP OS-ba sed applications ca n be suppo rt ed on te rm inals

• Windows NT, Windows 2000, and Windows XPe are the only

Retail Peripherals

Since the system is a dedicated platform with limited expansion capability, a limited su bse t of the retail periphera ls is su pp o rt e d. No support is provided for the following peripheral types:

Chapter 1: 7401-2xxx and 3xxx Product Overview 1-41

applications must be migrated to Windows NT.

These applications must be migrated to Windows NT.

running Windows NT.

supported operating systems.

• OCIA Peripherals

• RS-485 Peripherals

• Wedge Keyboard

• Operator Line Display

1-42 Chapter 1: 7401-2xxx and 3xxx Product Overvi ew

Retail Systems

This release of software does n o t support the followin g fe at u res found in previous re ta il sys t e ms:

Platform

• ISA Cards

• Standard PCI Cards

• Multi-port Seria l

• Memory Dump

Networks

• M-11

• StarLAN

• 10base2 Ethernet

• Token Ring

• NetBEUI /Net BIOS

• NetWare

Platform L o a d

• SLP, SLF, RPL

• PCMCIA Disk, PCMCIA Flash Disk

Chapter 2: 7401-4xxx Product Overview

Introduction

The 7401-4xxx model is a ruggedized version ideal for unattended use in financial environments. The major hardware features of this model are a 15 inch flat panel display with touch screen input, LAN connectiv ity, stere o au dio , a n inte g r a t ed s e cu re cabin e t , an 80-column printer, a motorized MSR or card-swipe MSR, an integrated Pin Pad, and the integrated rugged keyboard with trackball.

19889d

2-2 Chapter 2: 7401-4xxx Product Overv i ew

Serial Number/Model Number Label

The unit's serial number, model number, tracer number, and date of manufa ct u re are included on a label loca te d in side the cabinet on the left side above the prin t er mod u le .

NCR 7401-4512-8001

50-12345678

Date: 03/15/02 F015,F026,F105,F122,F202,F431,F595

Class/Model Seri al Number

Mfg

Date Manufactured Feature Number(s)

19890

Hardware Modules

Base Unit

• Processor Board

− Pentium III/Celeron processor

− XGA chipse t (15-in ch monitor)

− MPEGII chipset

− 1 MB Flash BIOS (not CMOS)

− Four RS-232 ports (two optionally powered)

− 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support,

and RJ-45 port

− PC Audio with an internal mono speaker

− SoundBlaster

Chapter 2: 7401-4xxx Product Overview 2-3



16 compatible audio chipset

− Two USB type A ports

− PS/2 keyboa r d po r t

− External VGA display port

− Dual d isplay suppo rt

− External stereo speaker port

− Internal PS/2 mouse (dedicated to the touch screen)

− One SODIMM (Sm a ll Ou t lin e DI MM ) RAM socket

− 64 MB memory on board

− IDE support for a hard disk, a CD ROM, and an optional flash

disk

2-4 Chapter 2: 7401-4xxx Product Overv i ew

• POS Connector Board

− Internal parallel port (dedicated to the optional customer

display)

− Microphone

• 15-inch Operator Display – active LCD with capacitive or resistive

touch

• 2.5-inch lo w or hig h capacity hard d isk

• Integrated Motion Sensor, capable of waking up the terminal from

a low power state

• Integra t e d CD-ROM

• Integr a t e d Infrared Sensor

• Integrated Power Supply

• Full Page Prin t e r

• Reset swit ch which can be use d to recov er fro m a lock-up cond itio n

• Table-top mount

• 3-meter Ethernet cable

• U.S. power cord

Hardware Options

• Integrated 3-track ISO MSR

• Motorized Card Reader

• 64/128 MB or 256 MB memory

• 256 MB Compact Flash

• Ruggedized Keyboard

• Pin Pad

• Trackball

Chapter 2: 7401-4xxx Product Overview 2-5

Terminal Components not Supported

It is important to note that the terminal does not support the following components.

Not Supported Alternative Implementation

CMOS for hard totals, logs, and tallies

Removable media, e.g., a flex disk

Hard disk, compact flash, or server storage

LAN commun ica tio n t o an NT server via standard protocols

SLP terminal loading Local storage, TCP/IP networking and

PXE loading

Keylock for security (X, L,

Reset switch based security

R, S) ISA and PCI Expansion

USB and LAN based devices (future)

slots DVD ROM Internal UPS External UPS Manual Video and audio

Software controlled

controls DOS, Windows 3.1,

Windows NT 3.51,

Windows NT 4.0, Windows 2000, Windows XPe

Windows 9x, OS/2 133/266 MHz Pentium

Processors

Intel Pentium III 500/700 MHz, 1 GHz, and Celeron 450/550/600/700 MHz processors

2-6 Chapter 2: 7401-4xxx Product Overv i ew

System Configuration Diagram

Full Page

Printer

Power

LAN

Parallel

Processor Board

S-Video

RS-232 Ports

(Powered) (Powered)

COM1

COM2 COM3 COM4

Trackball Pin Pad

Power

Supply

Speaker

IRDA

MSR

USB 1

USB 2

Motorized

Card

Reader

Speakers

IRDA

Receiver

Swipe

MSR

USB

Camera

(Kit)

Power

Supply

19794b

Hardware Module Descriptions

Processor Board

Processor/Chip Set

The termin al uses an In te l a rch it e ctu re proce ssor, which permit s it to leverage e x istin g s o ft ware dr iv ers and app lica t ion s, as well as provid e the greate st flexibility in ch o osing an operatin g system. This pro vid e s several other advantages:

• Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per

second with 22 kHz stereo audio (may be limited by OS constraints).

®

• SoundBlaster

• Expansion capa bilit ies for optiona l fe at u res and futu re

requirements (ISA/PCI bus and USB)

-compatible audio

Chapter 2: 7401-4xxx Product Overview 2-7

Release 2.4

• Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron 550 MHz or 600 MHz Processor (µPGA package) used with the Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX System Con tro lle r (Nort h B rid g e chip), also called the MTXC , a n d the 82371AB (South Bridge chip), also called the PIIX4.

• A 100 MHz system bus

• 64 MB memory with a bilit y t o add S ODIMM S t o increa se the

memory capacity of the terminal

Release 2.5

• Intel 700 MHz Cele r o n P r o cessor or Int e l 1 GHz Penti um III Processor (BGA package) on board, removing the µPGA processor socket. Intel 440BX chipset same as in Release 2.4

• 100 MHz system bus and memory support, 64-bit bus width, and AGP video interface.

• 128 MB memory with ability to expand like Release 2.4.

2-8 Chapter 2: 7401-4xxx Product Overv i ew

Video Subsystem

The video subsystem supports the following LCD types:

• 15-inch active matrix (TFT) 768x1024 with 64 k colors

Support for the LCD in teg ra te d display is provided intern a lly. External support for SVGA monitors (800x600 [or better] resolution and 64 k [or better] colors ) is provided by a CRT 15-Pin D-s h e ll co n n e cto r.

The LCD back lig h t ing is a lso software controlled . In addition to OFF and ON modes, a dimmed mode is supported in th e ha rdwa re to a llow increased tube life. If appropriate software drivers are loaded, full brightness is restored wh en t ouched, motion dete ct ion (Motion Sens or section), or an application req u e st (i.e., to play prom ot io nal m a t eria l on a preset schedule).

Ethernet 10/100Base-T LAN Com m uni cations

The 7401-4xxx terminal has an Intel 82559 LAN Controller that supports 10/100Base-T Ethernet. Ethernet 100Base-T is also known as "Fast Ethe rnet." The Boot ROM for diskles s boot funct ion a lit y is included in t h e 1 MB sys t em ROM. Th e hardwa re is compatible with the TCP/IP, DHCP, and TFTP protocols required for remote boot of the platform. Appropriate software must be used to enable each protocol used over the Ethernet link.

The terminal may be connected to either a 10 MB/s or 100 MB/s Etherne t conn e ct ion. The hardware a u t oma t ica lly selects t he cor re ct speed (if enabled by soft wa re t o do so).

The LAN hardware supp o rts wake u p pack et capa bility as defined in the Device C lass Power Managem ent Spe cifica tio n , Network Dev ice Class (available from Microsoft's web site).

When the platform is in the Soft OFF state (refer to the Advanced Power Management section that follows), rece ip t of a Wakeup Packet on the LAN c an retur n the system t o t he ON s tat e, if this feature i s enabl ed by software.

Note: Due to limitat ion s o f the L A N contro ller a n d the OS, all fe at u r es described in t h e Netwo rk Device Class specification may not be available.

Chapter 2: 7401-4xxx Product Overview 2-9

100Base-T is wired identically to 10Base-T, except that the twisted pair cable must be Category 5 and the hubs must permit 100 or 10/100 MB/s oper ation . A lt h oug h 10 Bas e-T will o p e ra t e on Cat e g o ry 3 twis t ed pair, or NCR "747" cable, an upgrade to Category 5 is required for 100Base-T.

A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB. In order t o upgrade t o

100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed.

NCR strongly recommends the use of Category 5 for all new cabling, even if the custo m e r initia lly intends to run on ly 1 0B ase -T.

LED Indicators for Link Integrity (verifies cable and hub connection are good) and LAN speed is provided on the Processor Board near the row of connectors at the bottom of the e-box. The LED is ON (yellow) when the speed is running at 100 MB/s.

Link Integrit y is prov ide d to the PC chip set to permit boot-up s oft wa re to verify the presence of the LAN connection. Software must allow 2 seconds after power-up in order for the Link Integrity signal to become valid.

Wireless LAN Communi cati ons

When a wired Ethernet connection is not desired, a wireless LAN adapter may be ins ta lle d in the PCMCIA socket. This requires that the PCMCIA dau gh te r-ca r d fe at u r e be installed. A wireles s LA N us e d in the terminal must meet the following requirements:

• Integrated antenna that meets the requirements of PCMCIA (PC Card) Extended Type 2 card definition (a m aximu m of 5-cm additional length).

• Power cons um ption wit h in the capabilities o f t h e PCMCI A daughter-card.

• Signaling requirements with in t h e cap a bilitie s of the terminal PCMCIA in terface . The main restriction is that DMA trans act io ns are not supported over the PCMCIA interface.

• Device drivers for the targeted operating system must exist.

2-10 Chapter 2: 7401-4xxx Product Overview

• Appropriate in frastructure (se rver supp ort , Base St a tio ns, Ceiling Antennas, etc) must be present in the installation site, and the maximum RF range of the wireless system must not be exceeded.

Interoperability - While the 802.11 standard provides an interoperable protocol definition, there are vendor-specific extensions to the protocol that encourage users to stay with one supplier's equipment. This also applies to wireless infrastructure and access points, 802.11 does not govern this o p e ra t ion. Mix ing of RF suppliers o n a site is n o t recommen de d un til the RF supp liers have demonstra te d interoperability.

The wireless networks operate at speeds of 1-2 MB/s with 2 percent packet loss t yp ica l. The application dev e loper must be aware of the performance limitations and design applications that are acceptable to the customer when run over the slower network.

Remote Wakeup over the wireless network is n ot p ossible be cause the cards do not support it. An alternative is to use the system real-time clock wake up at a scheduled time.

Depending on the OS environment, Remote Boot may be supported, but due to the slow network speed a large boot image may take an unaccep ta bly long time to load. The app lica t io n de v e loper needs to ensure that the load is of reasonable size.

The wired Ethe rn et con n ect ion is not cert ified for us e in configurations where a wireless a dap te r is inst a lled .

Universal Serial Bus

Two USB Type-A ports are provided on the terminal. USB Host Controller support is provided in hardware on the Processor Board.

Note: Third party USB peripherals require support from the operating system, which is currently limite d to Win d ows 2 000 and W in do ws Xpe. The terminal must use the I/O Networks drivers to support the NCR USB printer and scanner products. These drives are available under Windows NT, Windows 2000, and Windows XPe.

Chapter 2: 7401-4xxx Product Overview 2-11

Serial Ports

The 7401-4xxx Celeron/Pentium III processor board provides two RS232 ports (9-pin D-shell connectors, Ports 1 and 2) directly on the board and supports two additional RS-232 ports. Ports 3 and 4 require an optional harness connection to the board. Ports 1 and 3 can be supplied with +12 V DC on Pin 9 when properly set up in the BIOS. The total power drawn by Po rts 1 an d/or 3 must be within the lim its o f the capabilities of th e powe r su pp ly . Refer to the following t able fo r RS-23 2 pin-out in form a t ion.

The BIOS permits flexibility in mapping resources . Howe ve r, a fully loaded system (2 PCMCIA cards that require IRQs, four serial ports in use, USB in us e, pa ra llel port in use, and MSR) ma y n ot have enough available IRQs to support all serial ports. Use a USB serial port expand e r to ov er come this PC architectu re limitation.

Port 2 shares hardware resources with the IRDA connection; if IRDA is in use, Port 3 is not av aila ble .

RS-232 DB-9 Male Connector Pi n out

Pin Port A Port B

1 DCD DCD 2 RXD RXD 3 TXD TXD 4 DTR DTR 5 GND GND 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 RI or +12*

RI

* If Port 1 or 3 are powered, pin 9 will be +12 V.

2-12 Chapter 2: 7401-4xxx Product Overview

Hardware Monitor

The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the accep t a ble o p e ra ting range. An interrupt is also gen e rat e d when the temperature of the Processor exceeds safe levels. Software can use this indication to slow or stop the system and/or force a reset.

PCI Expansion Header

A single exp ans io n he a de r is prov id ed t o sup p o rt op tio nal fea t u r es, such as the PCMCIA for Wireless LAN Board. This board supports two Type 2 or one Type 3 PCMCIA type cards.

IDE Header

A standard IDE header is provided to support a 2.5-inch hard disk drive and an integrated CD-ROM. This header al supports the optional 256 MB IDE compact flash available in place of the hard disk.

Audio

The base unit has SoundBlaster-compatible audio. Wave table synthesis is not supported. FM synthesis and MIDI are supported in the hardware, but requires software driver support to function.

Higher quality integrated stereo speakers may be added as an option to the termina l. The am p lifie r is lo ca te d on the P ro cessor Board; the speaker output is provided on a header that receives the harness from the speaker module. In addition, a Line Out is provided on a 3.5 mm stereo jack tha t permits connectio n of e x t erna l amp lifie d s peakers.

The integrated stereo speakers, or an amplifier connected to Line Out, must be used in order to play SoundBlaster (audio subsystem) audio. However, an int e rn al EUI sp e ake r prov ide s PC speaker funct ion a lit y (beeps an d ton es) for all configuration s.

The volume co n t ro l can be se t durin g sy stem configur at io n . The PC speaker sounds (such as beeps and touch clicks) are directed

into the audio subsystem and are audible if speakers are connected.

Chapter 2: 7401-4xxx Product Overview 2-13

• Release 2.0 – 2.4 processor boards use a Cirrus/Crystal CS4614 (PCI-based) sound controller that supports DirectX 6 sound.

• Release 2.5 processor boards use an ESS Allegro ES1989 sound controller that supports DirectX 8 sound.

Magnetic Stripe Reader

A 3-track MSR head is available as an option. The ISO card format is supported.

When card data is read, an interrupt is generated. A software device driver for the MSR must be loaded to enable the application to process the data.

Touch Screen Controller

The MicroTou ch " Excalibu r " chip is used to inte rfa ce t h e tou ch p anel. This cont r olle r su pports Micro To u ch capacitive panels.

In order to save an RS-232 port, the touch data is delivered to the system through the mouse interface. This requires a mouse-aware touch device driver for the appropriate OS.

When the system is operating in the dimmed display mode, touch activity can re sto re fu ll brightness if inst ru ct ed by softwa re to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12).

Processor Board Connectors

All connect ors are either keyed or impossible to plug in co rre ctly due to mechanical design of the product.

External Connectors Internal Connectors

VGA CRT RGB 15 pin D Shell LCD Ethernet RJ45 Back light Inverter Dual USB Type A Integrated Speaker Module External Stereo speaker

(3.5mm jack) Power supply Touch screen (PS/2)

MSR

2-14 Chapter 2: 7401-4xxx Product Overview

External Connectors Internal Connectors

RS-232 9 pin D shell (two, one with +12 V power option )

PS/2 Keyboard Motion Sensor / Power Indicator Custom e r Display PCI Expansion header Cash Drawer IDE IRDA Parallel port (P OS Board h ea d er)

Integrated Scanner (7401)

20-pin high density RS-232 Conversion connector

Cash Drawer port (POS Board

header) Microphone S-Video

Flash Disk Interface (Discontinued)

The 7401-45xx processor board provides support for a flash disk array in t he for m of an M-Sy stems DiskOnChip. A 32-pin socket is provided for this featur e . The flash disk must be inst alle d a n d en able d in BIOS Setup. This feature is not available on the 7401-46xx processor boards.

NCR Retail Specific Hardware

The 7401-4xxx Processor Board contains logic that provides support for the custom reta il in t e rface . The logic controls the followin g fe a tures:

• Magnetic Stripe Reader Interface

• Motion Detector

• Touch Screen Interface

MSR

The MSR interface supports a maximum of 3 tracks of magnetic stripe information for support of ISO format cards. Activate the MSR interface by e n a blin g it in BIOS Setup under IO Configur at i o n. The MSR interface controller is a memory-mapped device, which can reside at system memory addresses CA000, CC000, or D0000. If MSR capability is not desired, it ma y be d isable d t h rough BIOS Setup.

Chapter 2: 7401-4xxx Product Overview 2-15

Power LED

The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED will be turn ed "on " anyt im e all p owe r to the Pro cessor Board is good. The system's power management software has the option to turn the LED off indicating the system is in a power-managed mode.

Graphics Subsystem

The 7401-45xx processor boards are equipped with a SMI Lynx SVGA LCD/CRT 3DM graphics controller with 8 MB of integrated synchronous graphics DRAM. The 7401-46xx processor boards have an SMI Lynx 3DM/3DM+ gr aphi cs controller.

The processor boards support linear addressing by creating a "hole" in the memory address space at the 63 MB boundary. When the system is configured for 6 4 MB an d linea r ad dr essing is enabled, th e las t 1 MB of system mem ory is u nu sable; there for e, t h e board will report that total available system memory is 63 MB.

Because a hole in memory creates a non-contiguous address space, enabling linear addressing when total system DRAM is grea ter th an 6 4 MB is not recomme n de d. Vid eo lin e ar addre ss ing is enabled thro ug h PC Setup under the Integrated Peripherals menu.

The proce ssor also supports VESA standa r ds such as the VESA DP MS protocol to place a DPMS compliant monitor into power savings modes.

Resolutions Supported

Resolution Colors Max Vfreq

800x600x8bpp 256 85 Hz 800x600x16bpp 64 k 85 Hz 800x600x24bpp 16 M 85 Hz

2-16 Chapter 2: 7401-4xxx Product Overview

Colors Supported

Resolution

256 Colors (8-Bit)

65,000 Colors (16-Bit)

16.7 M Colors (24-Bit)

800x600 512 k 1 MB 2 MB

DirectX Support

7401-46xx processor boards with the Lynx 3DM/3DM+ chip support the following DirectX 6 Direct Draw and Direct 3D graphics functions.

• Rasterization acceleration

• Z buffer

• Alpha comparison

• Texture filte rin g

• Texture blending

• Mimap support

• Vertex and Global fogs

• Diffuse and specular color

• Alpha blending

• Triangle an d line d ra win g

The following DirectX 8 functions are not supported:

• TnL

• Vertex shader

• Pixel shader

• Bump mapping

• Box mapping

Dual Displays

The 7401-46xx processor boards are dual display (LCD and CRT) capable. In a dual display environment the 7401 terminal supports 16-bit color when both displays are connected to the motherboard. Both disp la y s mu st have the same maxi mu m re solution cap a bilit y. Refer to the followin g in formation for details abou t the imp lementation of a dual display configuration.

Chapter 2: 7401-4xxx Product Overview 2-17

• Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base

System and Clien t Th ird party Drivers CD-ROM (Produ ct ID: D370-0111-0100) or in the video.exe self-extracting Video Drivers file on the Reta il Solu t ions S pecific Third P a rty Products Drivers and Patches web site at:

http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP.

• Retail Customer Information Display User’s Guide (BD20-1431-B) on

the NCR Information Products web site at:

http://www.info.ncr.com/eHome.cfm

Board BIOS

Processor boards use a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port. The Flash EEPR OM also contains the Setup utility, Power-On Self Tests (POST), and APM 1.2 (7401-45xx) or ACPI 2.0 (7401-46xx). The boards also supports system BIOS shadowing, permitting the BIOS to execute from onboard write-protected DRAM.

The BIOS displays a sign-on message during POST identifying the type of BIOS and a four-digit revision code.

FLASH memory Implementation

The Intel E28F800B5-T70 Flash component is organized onboard as 1024 k x 8 (1 MB). While a typical PC BIOS image including video and LAN boot ROM code normally fits in 256 kB on the Pentium board and 512 kB on the Pentium III/Celeron board, the boards support a 1 MB flash ROM. The current Phoenix BIOS release only requires 256 kB of this 1 MB total. The Flash device contains the PC System BIOS along with the Video BIOS and LAN boot ROM which compresses the ROM images int o a single binary imag e.

2-18 Chapter 2: 7401-4xxx Product Overview

The Flash device is divided into four areas, as described below.

System Address FLAS H M emor y Ar ea

F0000H F FFFFH 64 kB Main BIOS EE000H EFFFF H 8 kB System BIOS Reserved during boot ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area E0000H ECFFFH 52 kB System/VGA BIOS Reserved during boot

BIOS Upgrades

Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port.

The disk-based Flash upg ra de ut ilit ies, Phlash.e x e an d WinP hlash.exe, ensure the upgrade BIOS extension matches the target system to prevent acciden t a lly installing a BI OS for a differe n t typ e of syst e m.

Setup Utility

The ROM-bas e d Setup utility allows t h e system configura t io n t o be modified without opening the system for most basic changes. The Setup utility is a ccessible only du ring the Power-On S elf Te s t (POST) by pressing the <F2> key after the POST memory test has begun and before boot be g i n s. A prompt may be en a ble d tha t in fo rms u se rs t o press the <F2> key to access Setup.

Note: An external alphanumeric keyboard is recommended for running the BIOS CMOS Setu p Ut ilit y. Ot herwis e , a Tou ch Screen can be used.

Plug and Play

The Processor BIOS also has a setup option to support the Windows runtime plug a n d play utilit ies. When this o p t ion is se le cte d , only devices cr it ica l t o bo o t ar e as signed reso u r ces by t he BIOS. Device Node informat io n is av aila ble for a ll de v ices to ensure compatibility with Windows 95. System configuration info rm a t ion is st or ed in ESCD format. The ESCD da t a will be cleare d u pon loss of the CMOS volta g e.

Chapter 2: 7401-4xxx Product Overview 2-19

Advanced Power Management

The 7401-45xx processor BIOS has support for 1.2 Advanced Power Management (APM). The version of APM drivers loaded in th e operatin g system by the use r will dete rm ine to which specifica t ion t he BIOS will adhere. In either case, the energy saving Standby mode can be initiated by a tim e -o u t pe riod set by the us er.

When in Stand By mode, the Processor Board reduces power consump tio n by utilizin g the process or Sy s t em Mana g eme n t M ode (SMM) capabilitie s and als o spin n ing do wn ha rd drives a n d turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the monitor. The ability to respond to extern al in t errup ts is fu lly maintain e d wh ile in Sta n d By mo de allowin g the system to serv ice reques ts such as in-coming da t a or net wor k messages while unattended. The user may also make any keyboard or mouse activity to take the system out of the energy saving Stand By mode. When this occurs, the monitor and IDE drives are turned back on immediately.

Advanced Power Management (APM) is achieved by the following:

• DOS requires a driv er (FS-APM.dos)

• NT requires a driver (NCRSYSM.SYS)

• Windows 2000 must enable the operating system APM setting. The

OS APM setting is disabled by default. NCR Gold Drivers are enabled in t h is se t t in g by selecting:

Start, Control Panel, Power Optio ns, APM tab and check the box Enable Advance Power Management Support

Click Ok to finish.

ACPI

The 7401-46xx terminal BIOS supports Advance Configuration Power Interface (ACPI) 2.0 power management. Primary differences between APM and ACPI are as follows:

• On an APM- managed terminal, the BIOS determines when to

switch between power states and also performs the switch. When using ACPI, the opera t ing sys t em d e t e rmin e s wh e n to swit ch and informs the BIOS to perform the switch.

2-20 Chapter 2: 7401-4xxx Product Overview

• APM mus t be enable d in the BIOS . AC P I is a u t oma t ica lly active

with the operating system.

• ACPI Setup opt ions a re ava ila ble in t h e OS Cont rol Pan e l. Note: Refer to the table in the ACPI section of “Chapter 2: 7401-2xxx

and 3xxx Product Overview” for a comparison of the operation modes (states) supported by APM and ACPI power management.

Operator Dis pl ay

The 7401-4xxx has a 15-inch TFT (thin film transistor) 1024x760 with 65 K colors disp lay.

LCD Adapter Bo ar d

Chapter 2: 7401-4xxx Product Overview 2-21

19889d

The signals from the LCD header on the Processor Board are brought to the LCD on a harn ess. S in ce t h e r e are mu lt ip le pin configuratio n s and connector types being used on the LCD, a small adapter board is used to receive the LCD harness and map the signals into the correct pin-out for the LCD panel. This board has a connector that plugs directly into th e LCD pan el.

LCD Backlight Inverter Module

An Invert er Boar d sup p lie s p o we r for the LCD B acklight, which is a separate module in the terminal. The inverter has a connector that receives p o wer, ground, and a Backlight dimming sign al fro m th e Processor Board. The inverter generates the high voltage necessary to start and run dual CCFL (cold-cathode fluorescent lamps) Backlights.

2-22 Chapter 2: 7401-4xxx Product Overview

A fuse located on the Inverter Board protects power to the inverter. This fuse prot ect s t h e system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.

If one or both Backlight tubes become disconnected or otherwise opencircuited, protection circuitry shuts down the inverter. This av o ids over-powering a single tube and also protects against high voltage shorting.

The Backligh t tubes for the Active displays (TFT) can be repla ced.

Touch Screen

The Touch Screen completely cov e rs t he LCD and is mounted direct ly in front of the LCD, behind the front plastic bezel of the terminal. The touch controller on the Processor Board supports capacitive and resistive touch glass.

The touch glass has an integrated harness that is routed into the Processor Board enclosure and is connected to a header on the Processor Board.

The touch glass has a glare-reducing texture that also helps hide fingerprints.

Features

LCD Touchscreen

Keyboard

Chapter 2: 7401-4xxx Product Overview 2-23

Integrated Speakers

MSR

Keylock

Motorized Card Reader

Trackball

Secure Cabinet with Integrated Speakers

The 7401-4xxx cabinet has an anti-vandal keylock that secures the cabinet in a closed position. The cabinet has no exposed screws, however, the rear of the cabinet is designed to accept brackets for signage and branding. Supervis or y a n d se rvice personnel can unlock the cabinet to replace the paper roll or perform maintenance on the terminal. Integrated stereo speakers are included in the top of the 74014xxx Bezel that surrounds the LCD Touch Screen module.

Ruggedized Keyboard with Trackball

The 7401-4xxx terminal has an anti-vandal, spill resistant keyboard with trackball. The keyboard cover and keys, and the trackball are constructed of heavy duty, non-destructive metal to withstand the extra use that occurs in unattended environments. U.S. and U.K. keyboard layouts are available as features. Other country-specific keyboard layouts are available as kits. The Keyboard and Trackball are mounted in a keyboard tray that slides forward when the cabinet is

Pin Pad

19889a

2-24 Chapter 2: 7401-4xxx Product Overview

open to permit easier access to the inside of the terminal for service personnel.

Note: For 7401-4xxx terminals with a U.K. keyboard (F130, F131, or F132), changes are required to the Regional Settings in the Control Panel. Refer to Chapter 4 for details.

Pin Pad

A secure anti-vandal pin pad, constructed of non-destructive metal is available as a feature. The Pin Pad with 10 numeric and 6 function keys is integrated into the keyboard tray next to the keyboard and trackball. The Pin Pad has a 64 KB memory for application use and 64 KB for data storage. It has programmable protocols and speeds (1200-19200 bps). When the personal identification numbe r (PI N) is en t e red, the Pin Pad combines the PIN with the card data, encrypts this information, and sends it to the host for verification. This device has a serial interface and is powered by a COM Port C. The Port C Powered Port option must be set in the BIOS. The Pin Pad is pre-configured for encryptio n by an auth or ize d encry p t ion facilit y before it is in t egra t ed into the keyboard. OPOS support is not available with the Pin Pad

Motorized Card Reader

An optional Motorized Card Reader is available to provide MSR cardreading functionality similar t o a n ATM. Wh en in se rte d, t he card is fed into the reader and is retained there until the transaction is complete. The Motorized C ard Re ad er has on-board in te lligence to process Magstripe Cards, Smart Cards, and Memory Cards:

• Supports bi-directional read of magnetic st rip e data (3 -tra ck)

• Reads and writes all ISO 7816 T=0, T=1 micro-processor Smart

Cards

• Accepts cards with CP8 and ISO positions

• The card reader uses a vendor-provided Windows Driver. OPOS

support is not available with the motorized card reader.

• This device is powered by a 12 VDC power supply .

Magnetic Stripe Reader

A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the M SR is no t des ired, a filler p iece fo r th e MS R section is in cluded to make the unit appears uniform .

Full Page Printer

The 7401-4xxx has a full page thermal sheet printer that provides high resolution 300 dpi (11.81 dots per mm) printing with a loop presenter and cutter.

Chapter 2: 7401-4xxx Product Overview 2-25

Paper Roll

Printhead Lever

Paper Presenter

19798e

• The printer uses a large 6 in. diameter paper roll (650 ft. at 3.2 Mil

thickness) with selectable paper widths from 165 mm to 216 mm (6.5 in. to 8.5 in.).

• A Registration Mark sensor is supported for setting paper lengths.

2-26 Chapter 2: 7401-4xxx Product Overview

• Printer sensors provide alerts for paper out, paper low, paper in

presenter, Printhead temperature, Printhead level position, and paper jam.

• The Printer uses a vendor-provided Windows Driver. OPOS

support is n ot ava ila ble with the full page prin t e r.

• This device is powered by a 24 VDC power supply .

Other Integrated Devi ces and Indicators

Hard Disk Drive

A 2.5-inch IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs.

Integrated CD-ROM

An integrated CD-ROM is mounted to the back of the core module behind the LCD Touch Screen inside the cabinet. The CD-ROM is used to install t ermin a l soft ware a n d can be used fo r ot her functio n s requiring a CD-R OM.

Reset Switch

As a last resort, the Reset Switch can be used to reboot the system if the software re set port mechanism s fa il. Th e s wit ch is on th e con n e cto r row at the botto m of the enclosure. I nte n t ionally, it is not easily accessible , but can be opera t e d wit h out r emo v in g cov e rs o r us ing special to ols.

Rese t Switch

Caution: Except wh en t est in g soft wa re in a lab environmen t, alwa ys disconn ect t h e AC powe r co r d.

19901a

Chapter 2: 7401-4xxx Product Overview 2-27

Reset Procedure

1. Gently press the Reset Switch an d ho ld it in fo r at least four

seconds. The screen goes blank.

2. Release the Res et Swit ch a n d th en gen t ly press it again. Th e syste m

reboots.

Compact Flash

The 256MB compact flash can be used in a Windows XP embedded environment. When using the Windows XP embedded OS, an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements. The 256MB compact flash replaces th e hard drive in th e un it.

Internal Speaker

The Internal Speaker is connected to the PC speaker output of the system chipset, not to the audio subsystem. It is connected to the Processor Board via a harness and mounted inside the Processor Board enclosure.

POS Connector Board

The POS Connector Board is a small daughter board that mounts directly on t h e Cash D ra wer an d Para llel P o rt hea de r. Connectors on the edge of this board form a second connector row above the Processor Board connectors. Connectors are available for two cash drawers, a customer display and a microphone.

Power for the cash drawers (24 V) and VFD customer display (5 V and 12 V) is supplied by the Enha n ce d Powe r Sup p ly t h rough t he para llel connector.

USB Camera

The integrated USB Camera (available as a kit) supports the capture of a video image of individuals operating the EasyPoint 7401-46xx terminal.

2-28 Chapter 2: 7401-4xxx Product Overview

Motion Sensor

The terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low-power state. Applicat ion software may also be a ble to mak e use of mo tio n det e ctio n when in the ON state if it is ena bled by lo wer-le v el software.

USB Camera

IRDA

Motion Sensor

Power/Stat us LED

19889f

Motion is d e te ct e d as a ch ange in ambient lig ht le v e l tha t is grea t e r than a software-controlled threshold.

A photodiode mounted behind the front bezel of the unit senses ambient lig ht levels. The photo dio de re s id es o n a small circu it boa r d (the Motion Sensor Board). A harness connects the Motion Sensor Board to the amplifier and motio n sens ing logic on the Pro cessor Board. The user Power/Status LED indicator shares this board.

Power/Status LED

The LED power indicator indicates that power is present. The LED is green when the processor and BIOS are operating properly. The LED is mounted behind the front bezel on the same board as the motion sensor.

Chapter 2: 7401-4xxx Product Overview 2-29

Power OK LED

The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors.

Power OK (5V and 24 V)

19901d

LAN Status LEDs

LAN Integrity (Green)

LAN Speed Ye llow = 100 MB OFF = 10 MB

19901c

Power Supply

The terminal uses an AC adapter for its power supply, mounted inside the cabine t. Th e sup p ly is inaccess ible wh e n th e terminal is in the normal operation with the cabinet closed. The mounting position to preven t ta mp e r in g, and sealed to h elp protect aga inst spills o r oth e r environmental hazards.

Note: The power supply automatically senses the proper AC voltage; therefore o n ly n ormal servicing access is required.

2-30 Chapter 2: 7401-4xxx Product Overview

All power required to operate the base unit, PCMCIA option and PCMCIA cards, speaker option, scanner option, and bus-powered USB peripherals is provided by the power supply.

The Processor Board serves as the hub to distribute power to all terminal functions. Cash drawers, VFD customer display, PS/2 keyboard, PCMCIA daughter board and slots, scanner (through RS-232 port), USB, hard disk, and the LCD all receive power through their respective Processor Board connectors.

Motorized Card Reader Power Supply

The Motorized Card Reader uses an AC adapter for its power supply, mounted on the inside of the cabinet.

Full Page Printer Power Supply

The Full Page P r in t er uses a n AC a dapt e r for its p owe r supply, mounted inside the cabinet under the printer.

Integrated Speakers

The 7401-4xxx includes two stereo speakers in the top of the Bezel above the LCD Touch Screen. The maximum output of the speakers is approximately 6 watts per channel.

Chapter 2: 7401-4xxx Product Overview 2-31

EasyPoint 45 Pedestal

A cone-shaped, basic pedestal for the 7401-4xxx terminal. The pedestal is black and is metal and wood construction. The base of the pedestal has the following features:

• Mounting holes to secure the unit to the floor

• Adjustable feet

• Cable access door

• Space for an NCR 4055 UPS

• Cable routing hole and channel

20047a

Chapter 3: 7401-2xxx and 3xxx Hardware

Installation

Introduction

The 7401-2xxx and 3xxx terminals are fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to these terminals.

Install at ion Su mm ary

The termin al shou ld be remo ve d from the sh ipp in g p acka g ing and visual checks made to verify the correct hardware configuration. The system is then configured and any communication cables are connected.

Only after inspection should the power cord be attached to the system and then connected to the AC power source. Power-up self-tests will run to verify basic functionality.

ROM-based setup should be used to configure network options. Full configuration depends upon the system server and the management web site.

3-2 Chapter 3: 7401-2xxx and 3xxx Hardware Installation

Installation Restrictions

• Before inst a llin g the te rmin a l, rea d and follo w t h e gu id elines in the

NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide.

• Install the terminal nea r an e le ctr ica l outlet tha t is easily access ible .

Use the power cord as a power-disconnect device.

• Do not permit any object to rest on the power cord. Do not locate

the terminal where the power cord can be walked on.

• Use a grounding strap or touch a grounded metal object to

discharg e any static electricity from your body before s e rv icin g t h e terminal.

• If the power cord is replaced, it must be replaced with the same

type of cord with the protective shroud.

• Do not route the power cord through openings with sharp edges. Caution: This unit contains hazardous voltages and should only be

serviced by qua lified service personne l. Caution: DO NOT connect or discon n e ct the tr ans a ctio n pr in t er while

the termina l is co n n e ct ed t o AC power. This can result in sy st em or printer damage.

Warning: The 7401 must be mounted securely to prevent a hazard. It must be installed in accor da nce with lo cal building codes. The post or wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approxim a tely 20 lbs. (9 kg).

NCR 7401 User Manual

Safety Warnings

Preface

References

Table of Contents

Revisi on Re cor d

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Canadian Department of Communication s

Voluntary Control Council for Interference (VCCI)

International Radio Frequen cy Interf erence Statement

IEC & EN Laser Product Label

Laser Power

Declaration of Conformity

Chapter 1: 7401-2xxx and 3xxx Product Overview

Introduction

Serial Number/Model Number Label

Fixed-Angle Mount Label

Tilt- M ount Label

Hardware Modules

Base Unit

Hardware Options

System Configuration Diagram

Kit Configuration Diagram

Hardware Module Descriptions

Processor Board

Operator Dis pl ay

Features

Magnetic Stripe Reader

Printer Options

Other Integrated Devi ces and Indicators

Additional Connectors (Pentium III Board)

Compatibility

LAN Communications

Application Programmability

Operating System Inform ation

Migration

Retail Applications

Retail Peripherals

Retail Systems

Chapter 2: 7401-4xxx Product Overview

Introduction

Serial Number/Model Number Label

Hardware Modules

Base Unit

Hardware Options

System Configuration Diagram

Hardware Module Descriptions

Processor Board

Operator Dis pl ay

Features

Secure Cabinet with Integrated Speakers

Ruggedized Keyboard with Trackball

Pin Pad

Motorized Card Reader

Magnetic Stripe Reader

Full Page Printer

Other Integrated Devi ces and Indicators

Introduction

Install at ion Su mm ary

Installation Restrictions