NCR 5953 User Manual
NCR RealPOS™ 5953 USB DynaKey™
6
Release 2.1
User Guide
200
B005-0000-1457
Issue B
The product described in this book is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
i
Preface
Safety Requirements
Caution: This device should only be powered by a power source
which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power
Source) requirements per UL1950, IEC 950, and EN 60 950. The power
source must be certified by the appropriate safety agency for the
country of installation.
Audience
This manual is written for hardware installer/service personnel,
system integrators, programmers, and field engineers.
ii
iii
Table of Contents
Chapter 1: Overview
Introduction ...........................................................................................1-1
Compatibility .................................................................................. 1-2
Features ..................................................................................................1-2
Controller Board .............................................................................1-2
Multi-Color Power LED ................................................................1-3
Keylock Positions ...........................................................................1-4
External Standard PC Keyboard Connector............................... 1-4
Special PC Setup Keypad Layout.................................................. 1-5
Three-Track MSR or Two-Track JIS MSR.................................... 1-5
Speaker............................................................................................. 1-5
Integrated 2 x 20 Customer Display ............................................1-5
Chapter 2: Site Preparation
Physical Environment ..........................................................................2-1
Operating Range............................................................................. 2-1
Storage Range .................................................................................2-1
Transit Range .................................................................................. 2-1
Electrical Requirements .................................................................2-2
Power Consumption ...................................................................... 2-2
Cable Length Limitations ..............................................................2-2
Dimensions ............................................................................................2-3
Chapter 3: Hardware Installation
Introduction ...........................................................................................3-1
Serial Number Location................................................................. 3-2
Cable Connector Access ................................................................3-3
Mounting Options.......................................................................... 3-3
Installing a USB DynaKey ...................................................................3-4
iv
Installing a Remote Table Top USB DynaKey (5964-K032) .....3-4
Installing an Integrated Customer Display (5972-F040) ........... 3-6
Installing a Checkstand Mounted DynaKey ............................3-11
Installing a 5953-K023 Checkstand Mount...........................3-11
Powering Up ................................................................................. 3-15
Special Keypad Mode.............................................................. 3-15
Normal Operating Mode ........................................................3-18
Screen Saving Feature.................................................................. 3-19
Chapter 4: Programming
Firmware ................................................................................................4-1
USB DynaKey Capabilities............................................................ 4-1
FPGA Firmware Defaults.............................................................. 4-2
Unique POS Capabilities ...............................................................4-2
NCRUsbKeyboardCtl HID usages ..........................................4-2
Programmable Key Matrix .......................................................4-4
Configurable Key Click Tone ................................................... 4-8
NCR Platform Software Components..................................... 4-9
NCR USB DynaKey Control Parameterization Registry
Values ........................................................................................4-11
NCR USB DynaKey Control Data Capture Registry
Values ........................................................................................4-12
12.1-Inch USB DynaKey Video Drivers..................................... 4-15
Chapter 5: 5953 USB DynaKey Migration
Overview................................................................................................5-1
Discussion .............................................................................................. 5-3
LCD 800x600 High-Bright Long-Life Color................................ 5-4
LCD Interface ..................................................................................5-4
Touch option ................................................................................... 5-4
Hot Plug........................................................................................... 5-5
v
POS-Checkout Style Keyboard..................................................... 5-5
Double-High / Double-Wide Keys.............................................. 5-6
Keyboard Programmability .......................................................... 5-7
Keylock ............................................................................................5-8
Key Click.......................................................................................... 5-8
Error Tone........................................................................................ 5-8
MSR ..................................................................................................5-8
Scanner port ....................................................................................5-9
Additional ports .............................................................................5-9
Power LED ......................................................................................5-9
Fingerprint Sensor.......................................................................... 5-9
Smartcard Reader .........................................................................5-10
Key Re-mapping Registry Manipulation Tool................................ 5-11
Chapter 6: Hardware Service
Safety Requirements............................................................................. 6-1
Problem Isolation Procedures....................................................... 6-2
Troubleshooting Table...............................................................6-2
Servicing the DynaKey Module.......................................................... 6-5
Disassembling the DynaKey......................................................... 6-5
Removing the Remote Table Top Mount................................6-6
Removing the Back Cover.........................................................6-7
Removing the MSR .................................................................... 6-8
MSR Cleaning Cards..................................................................6-9
Removing the Speaker Assembly ............................................ 6-9
Removing the Controller Board............................................. 6-10
Removing the LCD ..................................................................6-12
Removing the Keypad............................................................. 6-14
Removing the Keylock Adapter Assembly .......................... 6-15
Replacing the Keylock assembly............................................ 6-16
Re-Assembling the DynaKey......................................................6-16
vi
Controller Board..................................................................................6-17
Connector Identification..............................................................6-17
Connector Pin-Out Information ................................................. 6-18
DVI Connector..........................................................................6-18
Powered USB Connector......................................................... 6-19
USB Connectors........................................................................6-20
Cables....................................................................................................6-21
DVI to DVI..................................................................................... 6-21
Powered USB (12 V) to 2 x 4 Locking Connector.....................6-21
DVI to CHAMP............................................................................. 6-21
DynaKey Cleaning Procedures......................................................... 6-22
Cleaning the Glass........................................................................6-22
vii
Revision Record
Issue Date Remarks
A Aug 2002 First issue
B Dec 02 Updated Programming Chapter with firmware
interface information
viii
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.
Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.
Voluntary Control Council for Interference (VCCI)
ix
Declaration of Conformity
Manufacturer’s Name
Manufacturer’s Address
NCR Corporation
NCR Corporation
Retail Systems Group – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
Type of Equipment
Model Number
Electrical Ratings (Input)
Information Technology Equipment
Class 5953
12 V dc, 2.0 A
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.
EU Directive Harmonized Standard(s)
89/336/EEC (EMC) EN 55022
EN 55024
73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All
Director of Quality Assurance
NCR Corporation
Retail Products & Systems — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England
x
Chapter 1: Overview
Introduction
20064
The NCR RealPOS 5953 USB DynaKey is a Point-of-Sale (POS)
keyboard with a built-in 12.1-inch flat panel Liquid Crystal Display
(LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys),
which are located beside the display. The functions of these keys
change depending on the software application appearing on the LCD.
Also included is an optional Keylock or Fingerprint recognition, a 3track ISO or 2-track JIS Magnetic Stripe Reader (MSR), a speaker, and 3
USB Type A connectors for external devices.
The speaker volume is controlled by software.
The 5953 interfaces with the host terminal via two cables.
• Powered Universal Serial Bus (USB) for data and power
• Digital Visual Interface (DVI) cable for video
1-2 Chapter 1: Overview
Compatibility
Features
The USB DynaKey is designed for the following terminals:
• NCR 7452 (Release 4.0 or later)
• NCR 7456
• DVI Communications - industry standard video communications
• USB Communications - Three Type A connectors for external
devices
• Field Programmable Gate Array (FPGA) - Controls the Keylock,
Speaker, LED, MSR, and Keypad. It communicates to the host
terminal through the USB Hub.
• 12.1-Inch active-matrix (TFT) color LCD - SVGA, 800 x 600, 262,144
colors
• Multi-color power status LED
• Keylock
• Three-track ISO MSR and JIS two-track MSR (optional)
• Speaker (separate from the PC speaker)
• Scanner interface (USB)
• Integrated 2 x 20 Customer Display (optional)
• Integrated keypad
Controller Board
The Controller Board contains a Field Programmable Gate Array
(FPGA) and configuration Flash memory. Except for video, all
communications from the 5953 to the host terminal are through the
Universal Serial Bus (USB) hub.
Chapter 1: Overview 1-3
Multi-Color Power LED
On the face of the USB DynaKey is a multi-color power LED. The
status and condition indicated by the LED are shown as follows.
Status Condition
Green DynaKey power on
Orange* LCD in standby mode (or see note below)
Red FPGA reporting an error condition
Flashing
(red/green)
Off DynaKey powered off
Note: The LED may also be orange for a few seconds on power-up
before display is active.
DynaKey keypad in PC Setup mode
(See Special Keypad mode in Installation)
1-4 Chapter 1: Overview
Keylock Positions
The USB DynaKey includes a standard NCR Keylock, accessible
through the FPGA.
There are four positions: Exception, Locked, Retail, and Supervisor.
They are explained in the following table.
Abbreviation Position Description
Ex Exception Used by the customer or service representative
to perform low level programming such as
workstation diagnostics, configuring the
workstation, or loading the workstation.
L Locked Used to lock keyboard input to prohibit use of
normal functions.
R Retail Used when performing normal retail mode
functions.
S Supervisor Used by the supervisor to provide highest level
of workstation control in cases such as refunds
and running totals.
External Standard PC Keyboard Connector
An external keyboard can be connected to the 5953 through one of the
external USB ports. This permits alphanumeric entry via a standard
computer keyboard. Data is simply passed through to the host via the
Powered USB connector.
Chapter 1: Overview 1-5
Special PC Setup Keypad Layout
On power-up, the operator can switch the DynaKey into an alternate
keypad layout that can be used with many PC BIOS setup and
configuration routines. The alternate layout contains keys such as ESC,
TAB, END, “+”, “-” and arrow keys which are not available in the
normal keypad layout. The alternate layout allows the operator to
configure a PC without an external alphanumeric keyboard. (See the
Installation chapter.)
Three-Track MSR or Two-Track JIS MSR
The 5953 includes an optional integrated International Organization for
Standardization (ISO) three-track analog MSR head or a two-track JIS
MSR head.
Speaker
The 5953 includes a built-in speaker. By default, it sounds key clicks,
but it can be programmed to sound tones under control of the
application program. The speaker is tied to the speaker control of the
host terminal so that whenever the terminal speaker sounds, so does
the 5953 speaker.
Integrated 2 x 20 Customer Display
The Model 5953 supports an optional integrated 2 x 20 VFD customer
display. The display is installed using the 5964-K032 Remote Table Top
Mount and the 5972-F040 Integrated Post Mount.
1-6 Chapter 1: Overview
Chapter 2: Site Preparation
Physical Environment
Operating Range
Condition Range
Temperature 5° to 45°C
Relative Humidity 10% to 90% (Non-condensing)
Atmospheric Pressure 3000 meters (max.)
Storage Range
Transit Range
Condition Range
Temperature -10° to 50°C
Relative Humidity 10% to 90%
Condition Range
Temperature -40° to 60°C (One week max.)
Relative Humidity 5% to 95%
2-2 Chapter 2: Site Preparation
Electrical Requirements
Voltage Tolerance Current (Max)
5953 Module
(from Host)
External USB Port
External USB Port
External USB Port
Fingerprint Board
(Optional)
Power Consumption
Typical Maximum
5953 Module
Cable Length Limitations
Configuration Length
Connected to a host terminal 4 m (13 ft)
+12 V Supply Voltage
+5V
+5V
+5V
+5V
16.0 W 19.2 W
±10%
±5%
±5%
±5%
±5%
1600 mA
500 mA
500 mA
500 mA
100 mA
Chapter 2: Site Preparation 2-3
Dimensions
470 mm
(18.5 in.)
300 mm
(11.7 in.)
255 mm
(10.0 in.)
20051
470 mm
(18.5 in.)
263 mm
(10.3 in.)
420 mm
(16.5 in.)
255 mm
(10.0 in.)
366 mm
(14.5 in.)
20052
2-4 Chapter 2: Site Preparation
5953-K023 Checkstand Mount
The Checkstand Mount is fully adjustable between the minimum and
maximum dimensions that are illustrated below. The DynaKey can
also be rotated right and left of center (shown) by approximately 90
degrees, as well as tilted from a vertical position to approximately 45
degrees (shown).
330 mm
(13.0 in.)
370 mm
(14.5 in.)
38 mm
1.5 in.
70 mm
2.75 in.
114 mm
4.25 in.
89 mm
3.5 in.
7.6.mm
0.30 in.
480 mm
(19.0 in.)
216 mm
(8.5 in.)
400 mm
(15.75 in.)
213 mm
(8.4 in.)
19909
Chapter 2: Site Preparation 2-5
There are two positions to install the post to the back of the DynaKey.
270 mm
(10.75 in.)
200 mm
(8.0 in.)
140 mm
5.5 in.
105 mm
4.13 in.
19908
2-6 Chapter 2: Site Preparation
Chapter 3: Hardware Installation
Introduction
Caution: This device should only be powered by a power supply
source which meets Safety Extra Low Voltage (SELV) and LPS (Limited
Power Source) requirements per UL1950, IEC 950, and EN 60 950. The
power source must be certified by the appropriate safety agency for the
country of installation.
Caution: Use a grounding strap when installing this feature.
The DynaKey is fully assembled at the factory. This section describes:
• Serial number locations
• Cable Connector Access
• Mounting Options
• Installing a USB DynaKey
• Installing an Integrated Customer Display
• Powering Up
• Screen Saving Features
3-2 Chapter 3: Hardware Installation
Serial Number Location
The serial number is located on the bottom edge of the DynaKey
module.
Serial Number Label
19940
Chapter 3: Hardware Installation 3-3
Cable Connector Access
The cable connectors are located on the bottom of the 5953 assembly.
Tilt display to access the cable connectors.
Mounting Options
The 5953 USB DynaKey can be installed various configurations:
• 5964-K032 Remote Table-top Mount
DVI
(Video In)
Powered USB
(Data/Power In)
Dual USB
(External)
Single USB
(External)
19905a
• 7401-K533 Wall Mount
• 5952-K024 Checkstand Mount w/Base
• 5953-K023 Checkstand Mount
3-4 Chapter 3: Hardware Installation
Installing a USB DynaKey
Installing a Remote Table Top USB DynaKey
(5964-K032)
This section discusses how to install the USB DynaKey hardware
configurations. See the terminal Hardware User’s Guide for specific
procedures about how to connect the USB DynaKey to the host
terminal.
1. Route the Powered USB Cable and DVI Cable down through
mount and out the back of the base.
19942a
Chapter 3: Hardware Installation 3-5
2. Connect the cables to the DynaKey.
• Connect the terminal DVI cable to the DynaKey DVI connector.
• Connect the terminal Powered USB cable to the DynaKey
Powered USB connector.
• Connect external USB devices to the DynaKey USB connectors
(optional).
DVI
(Video In)
Powered USB
(Data/Power In)
Dual USB
(External)
Single USB
(External)
19905a
3-6 Chapter 3: Hardware Installation
Installing an Integrated Customer Display (5972-F040)
The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature
5972-F040.
Integrated Display Swivel
Telescoping Post
Telescoping Post Adapter
Customer Display Post Base
Screw (4)
20050
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