NCR 5953 User Manual

NCR RealPOS™ 5953 USB DynaKey™

6

Release 2.1

User Guide

200

B005-0000-1457
Issue B

The product described in this book is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.

Address correspondence to:

Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096

Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved

i

Preface

Safety Requirements

Caution: This device should only be powered by a power source
which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power
Source) requirements per UL1950, IEC 950, and EN 60 950. The power
source must be certified by the appropriate safety agency for the
country of installation.

Audience

This manual is written for hardware installer/service personnel,
system integrators, programmers, and field engineers.

ii

iii

Table of Contents

Chapter 1: Overview

Introduction ...........................................................................................1-1

Compatibility .................................................................................. 1-2

Features ..................................................................................................1-2

Controller Board .............................................................................1-2

Multi-Color Power LED ................................................................1-3

Keylock Positions ...........................................................................1-4

External Standard PC Keyboard Connector............................... 1-4

Special PC Setup Keypad Layout.................................................. 1-5

Three-Track MSR or Two-Track JIS MSR.................................... 1-5

Speaker............................................................................................. 1-5

Integrated 2 x 20 Customer Display ............................................1-5

Chapter 2: Site Preparation

Physical Environment ..........................................................................2-1

Operating Range............................................................................. 2-1

Storage Range .................................................................................2-1

Transit Range .................................................................................. 2-1

Electrical Requirements .................................................................2-2

Power Consumption ...................................................................... 2-2

Cable Length Limitations ..............................................................2-2

Dimensions ............................................................................................2-3

Chapter 3: Hardware Installation

Introduction ...........................................................................................3-1

Serial Number Location................................................................. 3-2

Cable Connector Access ................................................................3-3

Mounting Options.......................................................................... 3-3

Installing a USB DynaKey ...................................................................3-4

iv

Installing a Remote Table Top USB DynaKey (5964-K032) .....3-4

Installing an Integrated Customer Display (5972-F040) ........... 3-6

Installing a Checkstand Mounted DynaKey ............................3-11

Installing a 5953-K023 Checkstand Mount...........................3-11

Powering Up ................................................................................. 3-15

Special Keypad Mode.............................................................. 3-15

Normal Operating Mode ........................................................3-18

Screen Saving Feature.................................................................. 3-19

Chapter 4: Programming

Firmware ................................................................................................4-1

USB DynaKey Capabilities............................................................ 4-1

FPGA Firmware Defaults.............................................................. 4-2

Unique POS Capabilities ...............................................................4-2

NCRUsbKeyboardCtl HID usages ..........................................4-2

Programmable Key Matrix .......................................................4-4

Configurable Key Click Tone ................................................... 4-8

NCR Platform Software Components..................................... 4-9

NCR USB DynaKey Control Parameterization Registry

Values ........................................................................................4-11

NCR USB DynaKey Control Data Capture Registry

Values ........................................................................................4-12

12.1-Inch USB DynaKey Video Drivers..................................... 4-15

Chapter 5: 5953 USB DynaKey Migration

Overview................................................................................................5-1

Discussion .............................................................................................. 5-3

LCD 800x600 High-Bright Long-Life Color................................ 5-4

LCD Interface ..................................................................................5-4

Touch option ................................................................................... 5-4

Hot Plug........................................................................................... 5-5

v

POS-Checkout Style Keyboard..................................................... 5-5

Double-High / Double-Wide Keys.............................................. 5-6

Keyboard Programmability .......................................................... 5-7

Keylock ............................................................................................5-8

Key Click.......................................................................................... 5-8

Error Tone........................................................................................ 5-8

MSR ..................................................................................................5-8

Scanner port ....................................................................................5-9

Additional ports .............................................................................5-9

Power LED ......................................................................................5-9

Fingerprint Sensor.......................................................................... 5-9

Smartcard Reader .........................................................................5-10

Key Re-mapping Registry Manipulation Tool................................ 5-11

Chapter 6: Hardware Service

Safety Requirements............................................................................. 6-1

Problem Isolation Procedures....................................................... 6-2

Troubleshooting Table...............................................................6-2

Servicing the DynaKey Module.......................................................... 6-5

Disassembling the DynaKey......................................................... 6-5

Removing the Remote Table Top Mount................................6-6

Removing the Back Cover.........................................................6-7

Removing the MSR .................................................................... 6-8

MSR Cleaning Cards..................................................................6-9

Removing the Speaker Assembly ............................................ 6-9

Removing the Controller Board............................................. 6-10

Removing the LCD ..................................................................6-12

Removing the Keypad............................................................. 6-14

Removing the Keylock Adapter Assembly .......................... 6-15

Replacing the Keylock assembly............................................ 6-16

Re-Assembling the DynaKey......................................................6-16

vi

Controller Board..................................................................................6-17

Connector Identification..............................................................6-17

Connector Pin-Out Information ................................................. 6-18

DVI Connector..........................................................................6-18

Powered USB Connector......................................................... 6-19

USB Connectors........................................................................6-20

Cables....................................................................................................6-21

DVI to DVI..................................................................................... 6-21

Powered USB (12 V) to 2 x 4 Locking Connector.....................6-21

DVI to CHAMP............................................................................. 6-21

DynaKey Cleaning Procedures......................................................... 6-22

Cleaning the Glass........................................................................6-22

vii

Revision Record

Issue Date Remarks

A Aug 2002 First issue

B Dec 02 Updated Programming Chapter with firmware

interface information

viii

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.

NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications

This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.

Voluntary Control Council for Interference (VCCI)

ix

Declaration of Conformity

Manufacturer’s Name

Manufacturer’s Address

NCR Corporation

NCR Corporation
Retail Systems Group – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

Type of Equipment

Model Number

Electrical Ratings (Input)

Information Technology Equipment

Class 5953

12 V dc, 2.0 A

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022

EN 55024

73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All

Director of Quality Assurance
NCR Corporation
Retail Products & Systems — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

European Contact:

International IP Counsel
206 Marylebone Road
London, NW1 6LY, England

x

Chapter 1: Overview

Introduction

20064

The NCR RealPOS 5953 USB DynaKey is a Point-of-Sale (POS)
keyboard with a built-in 12.1-inch flat panel Liquid Crystal Display
(LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys),
which are located beside the display. The functions of these keys
change depending on the software application appearing on the LCD.

Also included is an optional Keylock or Fingerprint recognition, a 3­track ISO or 2-track JIS Magnetic Stripe Reader (MSR), a speaker, and 3
USB Type A connectors for external devices.

The speaker volume is controlled by software.

The 5953 interfaces with the host terminal via two cables.

• Powered Universal Serial Bus (USB) for data and power

• Digital Visual Interface (DVI) cable for video

1-2 Chapter 1: Overview

Compatibility

Features

The USB DynaKey is designed for the following terminals:

• NCR 7452 (Release 4.0 or later)

• NCR 7456

• DVI Communications - industry standard video communications

• USB Communications - Three Type A connectors for external

devices

• Field Programmable Gate Array (FPGA) - Controls the Keylock,

Speaker, LED, MSR, and Keypad. It communicates to the host
terminal through the USB Hub.

• 12.1-Inch active-matrix (TFT) color LCD - SVGA, 800 x 600, 262,144

colors

• Multi-color power status LED

• Keylock

• Three-track ISO MSR and JIS two-track MSR (optional)

• Speaker (separate from the PC speaker)

• Scanner interface (USB)

• Integrated 2 x 20 Customer Display (optional)

• Integrated keypad

Controller Board

The Controller Board contains a Field Programmable Gate Array
(FPGA) and configuration Flash memory. Except for video, all
communications from the 5953 to the host terminal are through the
Universal Serial Bus (USB) hub.

Chapter 1: Overview 1-3

Multi-Color Power LED

On the face of the USB DynaKey is a multi-color power LED. The
status and condition indicated by the LED are shown as follows.

Status Condition

Green DynaKey power on

Orange* LCD in standby mode (or see note below)

Red FPGA reporting an error condition

Flashing
(red/green)

Off DynaKey powered off

Note: The LED may also be orange for a few seconds on power-up
before display is active.

DynaKey keypad in PC Setup mode
(See Special Keypad mode in Installation)

1-4 Chapter 1: Overview

Keylock Positions

The USB DynaKey includes a standard NCR Keylock, accessible
through the FPGA.

There are four positions: Exception, Locked, Retail, and Supervisor.
They are explained in the following table.

Abbreviation Position Description

Ex Exception Used by the customer or service representative

to perform low level programming such as
workstation diagnostics, configuring the
workstation, or loading the workstation.

L Locked Used to lock keyboard input to prohibit use of

normal functions.

R Retail Used when performing normal retail mode

functions.

S Supervisor Used by the supervisor to provide highest level

of workstation control in cases such as refunds
and running totals.

External Standard PC Keyboard Connector

An external keyboard can be connected to the 5953 through one of the
external USB ports. This permits alphanumeric entry via a standard
computer keyboard. Data is simply passed through to the host via the
Powered USB connector.

Chapter 1: Overview 1-5

Special PC Setup Keypad Layout

On power-up, the operator can switch the DynaKey into an alternate
keypad layout that can be used with many PC BIOS setup and
configuration routines. The alternate layout contains keys such as ESC,
TAB, END, “+”, “-” and arrow keys which are not available in the
normal keypad layout. The alternate layout allows the operator to
configure a PC without an external alphanumeric keyboard. (See the
Installation chapter.)

Three-Track MSR or Two-Track JIS MSR

The 5953 includes an optional integrated International Organization for
Standardization (ISO) three-track analog MSR head or a two-track JIS
MSR head.

Speaker

The 5953 includes a built-in speaker. By default, it sounds key clicks,
but it can be programmed to sound tones under control of the
application program. The speaker is tied to the speaker control of the
host terminal so that whenever the terminal speaker sounds, so does
the 5953 speaker.

Integrated 2 x 20 Customer Display

The Model 5953 supports an optional integrated 2 x 20 VFD customer
display. The display is installed using the 5964-K032 Remote Table Top
Mount and the 5972-F040 Integrated Post Mount.

1-6 Chapter 1: Overview

Chapter 2: Site Preparation

Physical Environment

Operating Range

Condition Range

Temperature 5° to 45°C

Relative Humidity 10% to 90% (Non-condensing)

Atmospheric Pressure 3000 meters (max.)

Storage Range

Transit Range

Condition Range

Temperature -10° to 50°C

Relative Humidity 10% to 90%

Condition Range

Temperature -40° to 60°C (One week max.)

Relative Humidity 5% to 95%

2-2 Chapter 2: Site Preparation

Electrical Requirements

Voltage Tolerance Current (Max)

5953 Module

(from Host)

External USB Port

External USB Port

External USB Port

Fingerprint Board
(Optional)

Power Consumption

Typical Maximum

5953 Module

Cable Length Limitations

Configuration Length

Connected to a host terminal 4 m (13 ft)

+12 V Supply Voltage

+5V

+5V

+5V

+5V

16.0 W 19.2 W

±10%

±5%

±5%

±5%

±5%

1600 mA

500 mA

500 mA

500 mA

100 mA

Chapter 2: Site Preparation 2-3

Dimensions

470 mm
(18.5 in.)

300 mm
(11.7 in.)

255 mm

(10.0 in.)

20051

470 mm
(18.5 in.)

263 mm

(10.3 in.)

420 mm
(16.5 in.)

255 mm

(10.0 in.)

366 mm

(14.5 in.)

20052

2-4 Chapter 2: Site Preparation

5953-K023 Checkstand Mount

The Checkstand Mount is fully adjustable between the minimum and
maximum dimensions that are illustrated below. The DynaKey can
also be rotated right and left of center (shown) by approximately 90
degrees, as well as tilted from a vertical position to approximately 45
degrees (shown).

330 mm

(13.0 in.)

370 mm

(14.5 in.)

38 mm

1.5 in.

70 mm

2.75 in.

114 mm

4.25 in.

89 mm

3.5 in.

7.6.mm

0.30 in.

480 mm

(19.0 in.)

216 mm

(8.5 in.)

400 mm

(15.75 in.)

213 mm

(8.4 in.)

19909

Chapter 2: Site Preparation 2-5

There are two positions to install the post to the back of the DynaKey.

270 mm

(10.75 in.)

200 mm

(8.0 in.)

140 mm

5.5 in.

105 mm

4.13 in.

19908

2-6 Chapter 2: Site Preparation

Chapter 3: Hardware Installation

Introduction

Caution: This device should only be powered by a power supply
source which meets Safety Extra Low Voltage (SELV) and LPS (Limited
Power Source) requirements per UL1950, IEC 950, and EN 60 950. The
power source must be certified by the appropriate safety agency for the
country of installation.

Caution: Use a grounding strap when installing this feature.

The DynaKey is fully assembled at the factory. This section describes:

• Serial number locations

• Cable Connector Access

• Mounting Options

• Installing a USB DynaKey

• Installing an Integrated Customer Display

• Powering Up

• Screen Saving Features

3-2 Chapter 3: Hardware Installation

Serial Number Location

The serial number is located on the bottom edge of the DynaKey
module.

Serial Number Label

19940

Chapter 3: Hardware Installation 3-3

Cable Connector Access

The cable connectors are located on the bottom of the 5953 assembly.
Tilt display to access the cable connectors.

Mounting Options

The 5953 USB DynaKey can be installed various configurations:

• 5964-K032 Remote Table-top Mount

DVI

(Video In)

Powered USB

(Data/Power In)

Dual USB
(External)

Single USB

(External)

19905a

• 7401-K533 Wall Mount

• 5952-K024 Checkstand Mount w/Base

• 5953-K023 Checkstand Mount

3-4 Chapter 3: Hardware Installation

Installing a USB DynaKey

Installing a Remote Table Top USB DynaKey
(5964-K032)

This section discusses how to install the USB DynaKey hardware
configurations. See the terminal Hardware User’s Guide for specific
procedures about how to connect the USB DynaKey to the host
terminal.

1. Route the Powered USB Cable and DVI Cable down through

mount and out the back of the base.

19942a

Chapter 3: Hardware Installation 3-5

2. Connect the cables to the DynaKey.

• Connect the terminal DVI cable to the DynaKey DVI connector.

• Connect the terminal Powered USB cable to the DynaKey

Powered USB connector.

• Connect external USB devices to the DynaKey USB connectors

(optional).

DVI

(Video In)

Powered USB

(Data/Power In)

Dual USB
(External)

Single USB

(External)

19905a

3-6 Chapter 3: Hardware Installation

Installing an Integrated Customer Display (5972-F040)

The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature
5972-F040.

Integrated Display Swivel

Telescoping Post

Telescoping Post Adapter

Customer Display Post Base

Screw (4)

20050

Chapter 3: Hardware Installation 3-7

1. Install the Customer Display Post Base. Secure it with screws (4).

Customer Display
Post Base

19850

3-8 Chapter 3: Hardware Installation

2. Route the cable (display connector end) up through the mount

components as shown below. This is a tight fit and the connector
has to be angled in order to make it though the openings. Use care
to not damage the wires.

3. Assemble the post components.

20053

Chapter 3: Hardware Installation 3-9

4. Connect the cable to the display module.

a) Remove the Integrated Display Bracket (2 screws).

b) Connect the cable to the 2 x 20 VFD Assembly.

c) Replace the Integrated Display Bracket.

2 x 20 VFD Assembly Integrated Display BracketPhillips PH Screw

(4-24 x 0.625)

20054

3-10 Chapter 3: Hardware Installation

5. Install the Customer Display assembly onto the base of the table

top mount.

6. Connect the Customer Display Cable to a Powered RS-232

connector on the host terminal.

19851

Chapter 3: Hardware Installation 3-11

Installing a Checkstand Mounted DynaKey

The 5953 USB DynaKey supports the 5953-K023 Checkstand Mount

5953-K023 Checkstand Base

20065

Installing a 5953-K023 Checkstand Mount

Note: The cable(s) for the USB DynaKey can be routed through the
Checkstand Base

1. Loosen the Thumbscrew on the side of the Checkstand Base and

then slide the upper half of the Checkstand Base out of the lower
half of the Checkstand Base.

Checkstand Base

(Upper Half)

Thumbscrew

Side Cover

Mounting Plate

Checkstand Base

(Lower Half)

17321

3-12 Chapter 3: Hardware Installation

2. Slide the Side Cover off the lower half of the Checkstand Base.

3. In the desired location on the countertop drill four 6 mm (0.25 in.)

holes for the mounting bolts and one 38 mm (1.5 in.) hole for the
DynaKey cable(s). Use the Checkstand Base as a template for
locating the holes.

4. Bolt the Checkstand Base (Lower Half) to the countertop.

5. Remove the Thumbscrew and the Front Cover from the

Checkstand Base (Upper Half).

Checkstand Base

(Upper Half)

Front Cover

Thumbscrew

17322

Chapter 3: Hardware Installation 3-13

6. Screw the Checkstand Base onto the back of the DynaKey (4

screws).

17323

3-14 Chapter 3: Hardware Installation

7. Route the cables through the upper half of the Checkstand Base.

Install the Thumbscrew and the Front Cover. Be sure to leave
enough slack in the cables to permit easy tilting of the
DynaKey.

8. Plug the LCD cable into the DynaKey.

• Optional - Plug a scanner cable into the DynaKey.

• Optional - Plug a PC-compatible keyboard cable to the

DynaKey.

17449

Chapter 3: Hardware Installation 3-15

9. Route the cable(s) through the upper half of the Checkstand Base

and install the Thumbscrew and the Front Cover. Be sure to leave
enough slack in the cable(s) to permit easy tilting of the
DynaKey.

10. Route the cable(s) into the lower half of the Checkstand Base and

through the countertop.

11. Slide the Side Cover onto the lower half of the Checkstand Base.

12. Slide the upper half of the Checkstand Base into the lower half of

the Checkstand Base and tighten the Thumbscrew.

Powering Up

This section describes how to power up the system and the initial
checkout procedures after all hardware has been installed.

1. Plug the terminal AC Power Cord into an AC power source.

2. Turn the Keylock on the DynaKey to the Ex position.

3. Power on the system.

Special Keypad Mode

The BIOS setup routine requires keys that are not present in the regular
DynaKey keypad layout (such as the ESC and End keys). Although the
DynaKey has a PC keyboard port, a PC keyboard may not be readily
available to the operator. To use the DynaKey to run setup routines,
you can place the DynaKey into a special alternate layout mode that
replaces the normal layout of the keypad and function keys. To enter
the special Setup Keypad Mode, proceed as follows:

3-16 Chapter 3: Hardware Installation

1. Power up the system.

2. After the memory test completes, hold down key number 10 and

key number 12 simultaneously. Make sure both keys are held down
together. The 10 and 12 keys must be the first two keys pressed
after a power on. If any other keys are pressed first, pressing the 10
and 12 keys simultaneously will not put the DynaKey into the
Setup Keypad Mode. The status LED flashes red/green to indicate
that the keypad entered the Setup Keypad Mode.

35

26

34

F1

27

1

F2

45

28

2

Insert

Home

3

F9

6

F10

F3

9

6

3

.

Del

9

_

13

ESC

17

21

CR

25

CR

7

29

F4

Tab

10

7

30

F5

14

4

31

F6

32

F7

33

18

1

22

0

8

End

11

8

15

5

19 20

2

23

0

12

16

24

F8

Note: Numeric keypad is shown in calculator layout.

20070

Chapter 3: Hardware Installation 3-17

All unlabeled keys are non-functional in Setup Keypad Mode. Ignore
any stuck key error messages displayed as a result of the keys being
held down.

3. Press the [F2] key to put it into the BIOS configuration routine.

4. Use the special keypad layout to run the system’s BIOS

Configuration routine.

Note: The DynaKey Setup Keypad Mode is provided simply as a
convenience feature. If you prefer not to use this mode, simply
connect an external keyboard to one of the DynaKey USB ports to
use for system configuration.

3-18 Chapter 3: Hardware Installation

Normal Operating Mode

After setup and configuration, the keyboard can be reset to exit the
special keypad mode. This is done by power cycling the DynaKey, or
pressing the 10 and 12 keys simultaneously. This puts the keyboard
back into its normal operating mode as shown. Usually keys 22 - 23
and 21 - 25 are capped together by default.

26

F1

35

34

27

F2

28

1

F11

45

Shift-F4

2

F12

Shift-F5

F3

7

Shift-F7

29

F4

10 11

7

30

F5

14

8

Shift-F8

12

8

15 16 17

45

31

F6

32

F7

33

18 19 20 21

1

22

0

2

23 24

0

3

Shift-F3

6

Shift-F6

9

Shift-F10

13

9

6

3

.

Cntl-F1

Cntl-F2

CR

25

CR

F8

Note: Numeric keypad is shown in calculator layout.

20069

Chapter 3: Hardware Installation 3-19

Screen Saving Feature

The display has a time-out function that causes the display to go blank
after several minutes of inactivity. The screen saving feature is
controlled by NCR platform software integrated into the 5953 drivers.

Note: If your screen saver is active and the Keylock is in the L
position, you may need to put the Keylock into another position to
un-blank the LCD.

When a key is pressed to return the display from screen saver mode,
the resulting keystroke is passed to the application by default. See the
Programming chapter for information on how to program the controller
for proper panel OFF/ON sequencing.

3-20 Chapter 3: Hardware Installation

Chapter 4: Programming

Firmware

USB DynaKey Capabilities

The NCR USB DynaKey is a multifunction device comprised of several
functions, including a keyboard switch matrix and a speaker. Both of
these functions are controlled by a single field programmable gate
array (FPGA).

The keyboard matrix translates between a key switch physical location
and the key data reported to the host PC. This matrix is programmable.
The matrix may be replaced in whole or in part, permitting any key to
be mapped to any function.

The FPGA has the ability to sound a short chirp whenever a key is
pressed, providing auditory feedback to an operator of the keyboard.
This auditory feedback is optional. The FPGA may be configured to
make the sound or not to make the sound, depending on the particular
application.

The FPGA has no static memory and thus cannot retain any settings
after power loss. Thus, each time the system to which this keyboard is
connected is powered-up, or any time the keyboard is connected to a
powered system, the FPGA must be informed of any pertinent settings.
This function is an ActiveX/COM control (NCRUsbKeyboardCtl) that
provides a mechanism by which the keyboard features of “key click
sound” and “key translation matrix” can be set.

The keyboard firmware is standard USB compatible keyboard
firmware with added extensions for POS-specific functions.

The keyboard supports the following minimum standard PC keyboard
capabilities:

• System Reset (Control-Alt-Delete)

4-2 Chapter 4: Programming

The keyboard has additional capabilities unique to the POS
environment. The keyboard firmware supports the following POS
functions:

• Programmable keyboard matrix

• Configurable key click tone

FPGA Firmware Defaults

During USB initialization all USB devices are required to enumerate.
Each device reports its data and ID to the host where the Host USB
driver sends the report to the corresponding USB Device Driver.

Power Up and Reset POS Default Conditions:

• Default keyboard matrix configuration

• Calculator style numeric keypad configuration

• Num Lock On.

Unique POS Capabilities

The keyboard firmware supports the following POS-specific extensions
to the standard PC firmware:

• Programmable Key Matrix

• Configurable Keyclick Tone

• NCR Platform Software Components

NCRUsbKeyboardCtl HID usages

NCRUsbKeyboardCtl employs industry standard and NCR Proprietary
HID Usage interfaces to exercise the keyboard control programming
capability of the firmware. The NCR Proprietary usages are contained
in the following table:

Chapter 4: Programming 4-3

Table 1: NCR Proprietary HID Usages

Usage Hexadecimal Value

HID_USAGE_PAGE_NCR_MISC 0xFF8F

KEYLOCK 0x01

KEYBOARD_TONE 0x02

KEYBOARD_MAP 0x03

KEY_CLICK_INFO 0x11

ERROR_TONE 0x12

TONE FREQUENCY 0x21

TONE DURATION 0x22

TONE VOLUME 0x23

KEY_MATRIX_USAGE 0x31

The report descriptors as emitted by the HID device should be
consulted as the authority for the format of the reports. Software
should access fields using report descriptor-based techniques and
should not assume that all revisions of the product use identical report
descriptors. The following provides interpretation information for
these reports.

Keylock hardware HID interface: The keylock reports its
positions as HID buttons. The positions are assigned as follows:

• Button 1 = Ex

• Button 2 = L

• Button 3 = R

• Button 4 = S.

Tone hardware interface: The ErrorTone usage collects a tone
output report that sounds an immediate tone. The KeyClick usage
collects a tone output report that sets the sound made for a key
click. The units for Duration are milliseconds. The volume is a value
between Logical_Minimum (silent) and Logical_Maximum (greatest
volume). The tone is an index from Table 2: Note Numbers and
Frequencies.

4-4 Chapter 4: Programming

Programmable Key Matrix

The keyboard matrix is completely programmable, translating between
a key switch physical location and the key data reported to the host PC.
Through this keyboard provision, you can switch the numeric keypad
layout from the default calculator layout to a telephone layout by
organizing the keyboard matrix to mimic either mode of operation.

Note: If you change the numeric keypad layout, you must also
physically remove and swap the key caps on the first and third rows of
the keypad. The key codes for the numeric keypad are identical to the
IBM PS/2, 101-key keyboard.

The MSR interface: The MSR conforms to the USB HID standard
for MSRs as described in the HID Usage Tables for POS, Ver 1.02,
see http://www.usb.org/developers/hidpage.html#pos

The Key Matrix: The Key Matrix report contains an overlay for the
keyboard look-up table. It is organized in FPGA Offset order, and
contains pairs of 8-bit usages, one pair per key position. Values of
zero produce no usage report. Two different usages produce two
simultaneous usages being reported. The number of positions is
given by the report descriptor.

.

Double-high/Double-wide Keys

Several keys on the keyboard can accept optional keycaps that cover
two keys to produce double-high or double-wide keys. When you
press a double-high or double-wide keycap, the keyboard firmware
sends the keycode for both keys. When usages are the same, only one
keycode is sent. Using the programmable key matrix feature, the
keyboard matrix can be programmed to support double-high or
double-wide keys by specifying the same key code for both key
locations supported by the key cap.

Chapter 4: Programming 4-5

Keyboard Matrix for 5953 USB DynaKey

The keyboard matrix comprises a list of key numbers and respective
positions within the keyboard translation table. The default keyboard
map for the 5953 USB DynaKey (Product ID 0x0321) is as follows:

Sorted by Offset Sorted by KeyNumber

X Y FPGA

Offset

Key

No.

Usage

1

Usage 2 System

Function

XY FPGA

Offset

Key

No.

Usage

1

Usage 2 System

Function

0 0 0 32 0 40 F7 3 0 48 1 0 44 F11

0 1 2 33 0 41 F8 2 1 34 2 0 45 F12

0 2 4 6 E1 3E LSh+F6 2 0 32 3 E1 3C LSh+F3

0 3 6 17 E0 3B LCtl+F2 0 7 14 4 E1 3D LSh+F4

0 4 8 16 0 5E 6 0 5 10 5 E1 3E LSh+F5

0 5 10 5 E1 3E LSh+F5 0 2 4 6 E1 3F LSh+F6

0 6 12 0 0 0 4 7 78 7 E1 40 LSh+F7

0 7 14 4 E1 3D LSh+F4 1 5 26 8 E1 41 LSh+F8

1 0 16 0 0 0 1 2 20 9 E1 43 LSh+F10

1 1 18 0 0 0 6 7 110 10 0 5F 7

1 2 20 9 E1 43 LSh+F10 4 4 72 11 0 60 8

1 3 22 13 E0 3A LCtl+F1 1 4 24 12 0 61 9

1 4 24 12 0 61 9 1 3 22 13 E0 3A LCtl+F1

1 5 26 8 E1 41 LSh+F8 6 6 108 14 0 5C 4

1 6 28 0 0 0 5 4 88 15 0 5D 5

1 7 30 0 0 0 0 4 8 16 0 5E 6

2 0 32 3 E1 3C LSh+F3 0 3 6 17 E0 3B LCtl+F2

2 1 34 2 0 45 F12 6 5 106 18 0 59 1

2 2 36 0 0 0 7 4 120 19 0 5A 2

2 3 38 21 0 58 Enter 2 4 40 20 0 5B 3

2 4 40 20 0 5B 3 2 3 38 21 0 58 Enter

4-6 Chapter 4: Programming

Sorted by Offset Sorted by KeyNumber

X Y FPGA

Offset

Key

No.

Usage

1

Usage 2 System

Function

XY FPGA

Offset

Key

No.

Usage

1

Usage 2 System

Function

2 5 42 0 0 0 6 2 100 22 0 62 0

2 6 44 0 0 0 3 4 56 23 0 62 0

2 7 46 0 0 0 6 0 96 24 0 37 Period

3 0 48 1 0 44 F11 6 3 102 25 0 58 Enter

3 1 50 0 0 0 4 0 64 26 0 3A F1

3 2 52 0 0 0 4 1 66 27 0 3B F2

3 3 54 0 0 0 5 0 80 28 0 3C F3

3 4 56 23 0 62 0 5 1 82 29 0 3D F4

3 5 58 0 0 0 7 0 112 30 0 3E F5

3 6 60 0 0 0 7 1 114 31 0 3F F6

3 7 62 0 0 0 0 0 0 32 0 40 F7

4 0 64 26 0 3A F1 0 1 2 33 0 41 F8

4 1 66 27 0 3B F2 6 1 98 34 0 51 Down

Arrow

4 2 68 0 0 0 6 4 104 35 0 52 Up

Arrow

4 3 70 0 0 0

4 4 72 11 0 60 8

4 5 74 0 0 0

4 6 76 0 0 0

4 7 78 7 E1 40 LSh+F7

5 0 80 28 0 3C F3

5 1 82 29 0 3D F4

5 2 84 0 0 0

5 3 86 0 0 0

Chapter 4: Programming 4-7

Sorted by Offset Sorted by KeyNumber

X Y FPGA

Offset

Key

No.

Usage

1

Usage 2 System

Function

XY FPGA

Offset

Key

No.

Usage

1

Usage 2 System

Function

5 4 88 15 0 5D 5

5 5 90 0 0 0

5 6 92 0 0 0

5 7 94 0 0 0

6 0 96 24 0 37 Period

6 1 98 34 0 51 Down

Arrow

6 2 100 22 0 62 0

6 3 102 25 0 58 Enter

6 4 104 35 0 52 Up

Arrow

6 5 106 18 0 59 1

6 6 108 14 0 5C 4

6 7 110 10 0 5F 7

7 0 112 30 0 3E F5

7 1 114 31 0 3F F6

7 2 116 0 0 0

7 3 118 0 0 0

7 4 120 19 0 5A 2

7 5 122 0 0 0

7 6 124 0 0 0

7 7 126 0 0 0

4-8 Chapter 4: Programming

Configurable Key Click Tone

The FPGA has the ability to sound a short chirp whenever a key is
pressed, providing auditory feedback to an operator of the keyboard.
This auditory feedback is optional. The FPGA may be configured to
make the sound or not to make the sound, depending on the particular
application.

USB DynaKey Tone Frequencies

The frequency is transmitted to the FPGA as a Note Number. Note
numbers are equivalent to specific frequencies. The note number sent
to the FPGA is selected by rounding the requested frequency to the
nearest frequency number given by the table of Note Numbers (N) and
Frequencies (freq) listed in the following table.

Table 2: Note Numbers and Frequencies

Note N freq N freq N freq N freq N freq N freq

A

0 28 24 110 48 440 72 1760 96 7040 120 28160

Bb

B

C

Db

D

Eb

E

F

Gb

G

Ab

A

Bb

1 29 25 117 49 466 73 1865 97 7459 121 29834

2 31 26 123 50 494 74 1976 98 7902 122 31609

3 33 27 131 51 523 75 2093 99 8372 123 33488

4 35 28 139 52 554 76 2217 100 8870 124 35479

5 37 29 147 53 587 77 2349 101 9397 125 37589

6 39 30 156 54 622 78 2489 102 9956 126 39824

7 41 31 165 55 659 79 2637 103 10548 127 42192

8 44 32 175 56 698 80 2794 104 11175

9 46 33 185 57 740 81 2960 105 11840

10 49 34 196 58 784 82 3136 106 12544

11 52 35 208 59 831 83 3322 107 13290

12 55 36 220 60 880 84 3520 108 14080

13 58 37 233 61 932 85 3729 109 14917

Chapter 4: Programming 4-9

Note N freq N freq N freq N freq N freq N freq

B

14 62 38 247 62 988 86 3951 110 15804

C

Db

D

Eb

E

F

Gb

G

Ab

15 65 39 262 63 1047 87 4186 111 16744

16 69 40 277 64 1109 88 4435 112 17740

17 73 41 294 65 1175 89 4699 113 18795

18 78 42 311 66 1245 90 4978 114 19912

19 82 43 330 67 1319 91 5274 115 21096

20 87 44 349 68 1397 92 5588 116 22351

21 92 45 370 69 1480 93 5920 117 23680

22 98 46 392 70 1568 94 6272 118 25088

23 104 47 415 71 1661 95 6645 119 26580

N

Note: The frequency f is given by the equation :

f

12

25.27 ×≈

This table provides the full set of frequencies defined, however the
hardware itself may not generate all of these frequencies, and the
frequencies actually generated may not exactly match any of the
frequencies listed. Lower frequency numbers produce lower tones, and
higher frequency numbers produce higher tones.

NCR Platform Software Components

NCR provides three platform software components for configuring the
keyboard: the NCR USB DynaKey Control, the Set USB Key Matrix
application and the Set USB Key Clicks application.

NCR USB DynaKey Control

NCRUsbKeyBoardCtl is an ActiveX control that contains a method for
setting the key clicks SetClicks, and a method for downloading the key
translation matrix information, SetKeyMatrix.

4-10 Chapter 4: Programming

The SetClicks method examines all currently-enumerated HID devices,
finds those with a Vendor-ID equal to NCR’s assigned Vendor ID
(0x0404). Among all qualified devices found, each device is searched
for a KEY_CLICK_INFO feature report that contains Volume, Frequency,
and Duration usages. When a matching device is found, that device’s
product ID (PID) is used to locate keyclick values within the Registry.
The values found in the registry are sent to the device in the
KEY_CLICK_INFO feature report.

Each time SetClicks is invoked, it reads Volume, Frequency, and Duration
keyclick parameters from the registry. If these parameters are not
found in the registry, default values are written to the registry, and
these default values are used. This causes the registry to contain the
values most recently sent to NCR HID KeyClick devices.

The default values for Volume, Frequency, and Duration,
SetUsbKeyClick are 15, 1318, and 16, respectively.

The SetKeyMatrix method examines all currently-enumerated HID
devices, finds those with a Vendor-ID equal to NCR’s assigned Vendor
ID (0x0404). Among all qualified devices found, each device is
searched for a KEYBOARD_MAP feature report that contains an array
of KEY_MATRIX_USAGE usages, When a matching device is found,
that device’s PID is used to locate Key Matrix entries in the Registry. If
no Key Matrix values are found for that specific PID, no Key Matrix
download is performed.

For each KEYBOARD_MAP device located, SetKeyMatrix creates a full
default keyboard matrix that duplicates the factory-default matrix of
the specific product located. Next, the registry is read for replacement
values within the Keyboard Matrix. All registry values found in the
appropriate registry key are replaced within the default matrix. Finally,
the full key matrix as modified by registry values is sent to the
keyboard using the KEYBOARD_MAP feature report.

Chapter 4: Programming 4-11

y

NCR USB DynaKey Control Parameterization Registry Values

Program Parameterization Registry values appear under the registry
key:

[HKEY_LOCAL_MACHINE\SOFTWARE\NCR\USBKeyboard\PID_0321\]

Table 3: Key-Value Definitions

Keyword1 Value (Decimal numbers) Default Registry

KeyClick\frequency2

A frequenc

between

27Hz and 42192 Hz

1760 DWORD

KeyClick\volume2

A value between 0

15 DWORD

and 15

KeyClick\duration2

A number of

23 DWORD

milliseconds (0 -

1023) the sound
should be produced

KeyMatrix\keynumber 3

A single keyboard
usage to be installed
for keynumber

per key
matrix
section for

DWORD

PID_0321

1

Keywords are not case sensitive.

2

The Keywords frequency, volume, and duration and their values as sent
to the keyboard tone device are written to the registry. This enables a
systems management program to determine current keyclick settings.

3

The keynumber value name is a decimal number that must be one of
the possible key numbers for the designated product. For example,
“SetKeyboardKeyEntry(0321)” requires the registry contain a key
named

HKLM\Software\NCR\USBKeyboard\PID_0321\KeyMatrix, and

under this key there must be one or more values with names “1”
through “128” that correspond to the key numbers.

4-12 Chapter 4: Programming

NCR USB DynaKey Control Data Capture Registry Values

NCR Data Capture Registry values appear under the registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\NCR\NCRUsbKeyboardCtl\DataCapture]
"DcapControl"="10 (Hex destination(s): 1=DCap App, 2=Debugger,
4=File; 10/20/40 for immediate)"
"DcapFile"="C:\\NcrDataCap.log"
"DcapFileMax"="0 (Max KB of data cap file)"
"DcapMask"="00000003 (Hex mask of events to capture)"
"DcapTime"="1F00 (Hex time option(s): 100=m:s, 300=h:m:s,
700=m/d h:m:s; 800+digits=millisec; 1000=threadid)"
"DcapVersion"="1.1.3"
"DcapLinePrefix"="NCRUsbKeyboardCtl "

Set DcapMask to 0x01 to receive only Error messages. Set to 0x02 or
higher receives all messages.

Set USB Key Matrix Application

SetUsbKeyMatrix is a Windows application for the Desktop O/S
versions (Windows 98se, Windows 2000) that uses the
NCRUsbKeyboardCtl control to set a keyboard matrix map. The
application operates as a memory-resident background process for a
duration that may be specified on the command line. If no duration is
specified, the application remains resident until terminated by user
action. While resident, the application receives device-attachment

notifications for HID devices, and when these are received, invokes
the NCRUsbKeyboardCtl control to set the keyboard matrix map.

Command-line parameters may include a value for the runtime
duration. If specified, the application remains resident only for the
requested duration. This permits the application to be used only
during defined events such as system start-up, and after which the
application will no longer remain resident in memory. The command­line parameters may also specify that a background memory-resident
instance of the application should be terminated. In this case, the
application only terminates the background instance, and does not
remain resident itself or invoke the control to set the keyboard matrix
map.

Chapter 4: Programming 4-13

SetUsbKeyMatrix may be launched “by hand” using the Windows Start
> Run option, or any equivalent shortcut technique (desktop, quick­launch pad, menu). If started in this manner, the command line can
optionally contain strings of the form “keyword{= value}”, where
keyword is one of the defined parameters, and value is an optional
numeric value to be applied to that key.

The following table gives the available command-line parameters.

Table 4: Command-line Parameters

Keyword1 Value (Decimal numbers) Value

Close Close any background session found n/a

runtime A number of seconds to remain resident,

0 = indefinitely
waiting for additional devices to
initialize.

1

Keywords are not case sensitive, and may be abbreviated to 3 or more

characters.

Set USB Key Clicks Application

SetUsbKeyClick is a Windows application for the Desktop O/S versions
(Windows 98se, Windows 2000) that uses the NCRUsbKeyboardCtl
control to set keyclick tone parameters. The application operates as a
memory-resident background process for a duration that may be
specified on the command line. If no duration is specified, the
application remains resident until terminated by user action. While

resident, the application receives device-attachment notifications for
HID devices, and when these are received, invokes the
NCRUsbKeyboardCtl control to set key click tone parameters.

4-14 Chapter 4: Programming

Command-line parameters may include a value for the runtime
duration. If specified, the application remains resident only for the
requested duration. This permits the application to be used only
during defined events such as system start-up, and after which the
application will no longer remain resident in memory. The command­line parameters may also specify that a background memory-resident
instance of the application should be terminated. In this case, the
application only terminates the background instance, and does not
remain resident itself or invoke the control to set keyclick parameters.

SetUsbKeyClick may be launched “by hand” using the Windows Start >

Run option, or any equivalent shortcut technique (desktop, quick-

launch pad, menu). If started in this manner, the command line can
optionally contain strings of the form “keyword{= value}”, where
keyword is one of the defined parameters, and value is an optional
numeric value to be applied to that key.

The following table gives the available command-line parameters.

Table 5: Command-line Parameters

Keyword1 Value (Decimal numbers) Value

close Close any background session found n/a

runtime A number of seconds to remain resident,

0 = indefinitely

waiting for additional devices to initialize.

1

Keywords are not case sensitive, and may be abbreviated to 3 or more

characters.

Chapter 4: Programming 4-15

12.1-Inch USB DynaKey Video Drivers

When using 12.1 displays or any other displays driven off the C&T
69000 chipset, it is recommended that the video drivers for the 69000 be
used. These drivers are available on NCR software CD D370-1111-0100
(previously, G370-0830-0000). Drivers and installation instructions are
available on this software CD for Win. 3.1, Windows 95, Windows NT

4.0 and Windows 2000. Drivers are not needed for DOS.

Chapter 5: 5953 USB DynaKey Migration

Overview

The NCR RealPOS 5953 USB DynaKey is a replacement for its
predecessor, the 5953-Wedge (PS/2) DynaKey, with features and
advantages not present in the older product. This chapter is a
discussion of those features with some explanation of the advantages.

• Powered Universal Serial Bus (USB) for data and power

Digital Visual Interface (DVI) cable for video

The NCR RealPOS 5953 USB DynaKey improves on its predecessor by
taking advantage of features of the Digital Visual Interface (DVI) and
Universal Serial Bus (USB) to increase flexibility and connectivity.

The major advances are:

• Standard Liquid Crystal Display (LCD) interface

• Full keyboard re-programmability

• Added general-purpose connectivity via on-board port

• Flash-programmable firmware

• Future expandability for fingerprint sensor module and smartcard

reader

There are also minor technical improvements, primarily a benefit for
systems integrators. One example is the ability for host software to
detect the presence or absence of the MSR, Keylock, and Glide Pad.

5-2 Chapter 5: 5953 USB DynaKey Migration

Another example is the use of standard USB protocols throughout and
even standard USB HID device classes where such device standards
exist. The design helped develop an additional standard in the case of
the MSR. Use of such standards eases the job of systems engineers and
integrators.

Chapter 5: 5953 USB DynaKey Migration 5-3

Discussion

The NCR 5953 DynaKey Operator Interface contains an LCD display
and a set of keys in a physical configuration that has been found useful
to retailers. The keyboards have additional features, some optional,
that add value to the retail environment. The following table lists these
features in a comparison chart of the two DynaKey models. Following
the table are paragraphs that more fully explain the jargon.

Feature 5953 Wedge 5953 USB

Color 800x600 High
Bright, Long Life
LCD

LCD Interface NCR Proprietary Industry Standard DVI

Touch Option Yes Future Option

Hot Plug No Yes

Yes Yes

POS-Checkout style
keyboard

Double-High /
Double-Wide Keys

Keyboard
Programmability

Keylock 4 position wedge 4 position USB Human

Key Click Yes, programmable Yes, programmable

Error Tone Yes, wedge Yes, USB HID

MSR 3 track Wedge 3 track Standard USB HID

Scanner port RS232, limited, pre- See General Purpose USB

Standard PS/2
with 35 keys;
8 DynaKey
13 capable

Firmware Detected,
limited keys

Fixed, limited Fully Programmable

Standard USB HID
with 35 keys;
8 DynaKey
13 capable

Fully Programmable

Interface Design (HID)

5-4 Chapter 5: 5953 USB DynaKey Migration

Feature 5953 Wedge 5953 USB

qualified scanners Ports section

Power LED Yes Yes

Additional ports No Three General Purpose

Smartcard Reader No Possible Future Option

Fingerprint sensor No Planned USB module

LCD 800x600 High-Bright Long-Life Color

The NCR 5953 DynaKey has an 800x600 High-Bright, Long-Life Color
LCD panel. The USB and Wedge versions of the DynaKey employ
similar panels with similar visibility and endurance characteristics.

USB ports for Scanner
and/or any USB 1.1
compliant device.

(not currently planned)

replaces Keylock

LCD Interface

Touch option

The NCR 5953 Wedge DynaKey was designed at a time when an
industry standard for LCD connections had not yet emerged, and
therefore used an NCR proprietary interface. The 5953 USB DynaKey
has been designed with the now-standard DVI interface, which allows
the use of more industry-standard parts.

The WEDGE DynaKey is available with an optional touch-screen
interface. A touch option is planned, but not yet available, for the USB
DynaKey.

Chapter 5: 5953 USB DynaKey Migration 5-5

Hot Plug

The NCR 5953 USB DynaKey is hot-pluggable. That is, both the DVI and
USB connections may be disconnected and the DynaKey replaced
without removing power from the terminal. The Wedge DynaKey
cannot be removed or replaced without removing power from the
terminal.

POS-Checkout Style Keyboard

The greatest difference between the NCR Wedge DynaKey and the
USB DynaKey is the communications between the keyboard and the
host computer. The Wedge DynaKey communicates using the PS/2
communications protocol, which is bit-serial and operates at
approximately 25Kbps. The USB DynaKey uses the USB 1.1 protocol,
which is a newer and different bit-serial protocol that operates at either

1.5 or 12Mbps. The keyboard operates at 12Mbps.

Furthermore, each of these protocols includes a software layer. The
PS/2 software layer is very simplistic, and presents a challenge when
adding additional capabilities beyond the keyboard itself. All the
added devices, such as MSR, Keylock, tone, and scanner are
implemented as wedge devices. That term means that these devices are
wedged into the keyboard data stream and must spoof their way past
the O/S to transfer data. This technique, though widespread, can have
problems, and is not standardized.

The USB software layer is standardized and richly defined. It supports
multiple simultaneous channels of communications, and allows
additional capabilities to be added without negative impact.

Furthermore, USB defines several levels of standards, including a
standard for Human Interface Devices. This standard specifies
behavior for many devices that are widely used in the computer
industry, and allows proprietary extensions to be added for those
devices that are less widely used. NCR’s keyboard includes both fully
standard HID devices, such as the keyboard itself and the MSR, and
less-widely used and thus customized HID devices such as the Keylock
and Error Tone.

5-6 Chapter 5: 5953 USB DynaKey Migration

The USB DynaKey implements a standard seven-port USB Hub
internally, which provides independent connectivity to the several
functional sections that comprise the DynaKey.

Both USB and Wedge NCR DynaKeys include keys that accept
customer-specified key caps and labels. For example, one customer
may wish to include buttons for DEPT, CLASS, and SKU on his
keyboard. A different customer may have no use for these keys, but
may want TIRES, BATTERIES, and ACCESSORIES on specific keys.
Capable keys provide for this customization.

Double-High / Double-Wide Keys

With capable keys you can put caps over pairs of plungers, resulting in
larger keys. On a standard keyboard, the space bar, the Enter, Tab,
Delete, Shift, Control, and Alt keys are all wider than the rest. These keys
are implemented with one or two plungers, but they cannot be
modified for different functionality. On NCR keyboards, the capable
keys may be capped in pairs. Key caps are available that cover two
plungers, either double-high or double-wide.

When two keys are capped individually, the keyboard firmware must
detect each one as a different key, and must send different messages to
the host computer to indicate that different keys were pressed. When
the same two keys are capped together, the firmware must know this
and send only one message. With the 5953 Wedge DynaKey, this is
accomplished by using firmware that senses both plungers and the
time lag between the plungers. If adjacent plungers are pressed within
a certain interval, then the firmware only sends one of the two. Which
one it sends is fixed, and the time lag is fixed. Thus, although this
method works, it is subject to occasional error due to small mechanical
tolerance problems. It is also somewhat limited in flexibility.

With the 5953 USB DynaKey, the keyboard is fully programmable. Two
keys that are capped together can be programmed to literally be
same key. (Duplicate messages are discarded.) Thus there is no limit to
the flexibility, and no problem can be induced by the same minor
mechanical problems experienced with the 5953 Wedge DynaKey.

the

Chapter 5: 5953 USB DynaKey Migration 5-7

Keyboard Programmability

The 5953 Wedge DynaKey includes the ability to select whether the
keypad should be telephone or calculator style. This is implemented with
a simple toggle that selects which layout is used. No other
programming is available.

The 5953 USB DynaKey includes full programmability of the keyboard.
Each and every key can be re-assigned as desired, only limited by the
capabilities of a standard USB-HID keyboard. Based on registry entries,
a program on the PC sends a complete keyboard layout matrix to the
keyboard firmware. From that moment on, the firmware will send the
newly assigned keys over the USB connection. No translation software
is required in the host PC.

New key values are assigned using registry entries. This means a
DynaKey can be replaced in the field without any extra programming
steps. Once the terminal has been set up with key assignments, a
replacement DynaKey will automatically receive the programmed key
assignments. Key assignments are sent from the registry whenever an
NCR USB DynaKey is connected to the PC, whether at power-on or
hot-plugged.

Each key can be programmed to be a dead key, one single key, or a
two-key combination. Most keys will be single key values. However
some keys may be programmed as a two-key combination. For
example, the combination of Shift and F1 key values may be used to
provide compatibility with the 5953 Wedge DynaKey. A double-zero key
is another potential use for this feature. Any combination of up to two
key values may be assigned to a single plunger on the keyboard.

The registry values can be managed using a simple text editor along
with the O/S supplied registry editor. Alternatively, a GUI utility (non­supported) is available for visually manipulating the key assignments
in the registry. See the Key Re-mapping Registry Manipulation Tool
section for more information.

5-8 Chapter 5: 5953 USB DynaKey Migration

Keylock

Both Wedge and USB DynaKeys include a 4 position keylock. In the
Wedge DynaKey it is an every-unit-item (EUI), whereas in the USB
DynaKey, the keylock can be optional if required, as a SCER. The
Wedge DynaKey implements the keylock as a PS/2 wedge device. The
USB DynaKey implements the keylock as a separate HID device.
Because USB is designed for plug-and-play (PnP), the presence or
absence of the keylock is easily detected by the host software.

In both DynaKeys, placing the key in the L (locked) position disables
the keyboard. In the Wedge DynaKey, the MSR and the external
scanner port are disabled. In the USB DynaKey, the MSR and the
external USB ports are disabled.

Key Click

Both Wedge and USB DynaKeys provide a small speaker that can be
used to make a key click sound. The exact sound made for key clicks is
programmable in both devices, and the sounds available are
comparable.

Error Tone

MSR

Both Wedge and USB DynaKeys incorporate the ability for host
software to evoke an error tone using the key click speaker. The
capabilities are comparable.

Both Wedge and USB DynaKeys provide an optional 3-track MSR in
either ISO or JIS head configurations. The Wedge DynaKey cannot
detect if the MSR is present, and even if it could, has no way to indicate
that information to the host computer.

Chapter 5: 5953 USB DynaKey Migration 5-9

The USB DynaKey implements the MSR as a separate USB HID device,
conforming to the published HID standard for MSR devices. As with
the keylock, the PnP feature of USB communications makes it a simple
matter for the host computer and thus the customer’s application to be
aware of the presence or absence of the MSR.

Scanner port

The Wedge DynaKey contains an NCR-proprietary RJ-45 connection
for RS-232 based scanners. This port has several technical limitations,
and a limited subset of NCR scanners are qualified.

The USB DynaKey has no RJ-45 connector for RS-232 scanners. But see
Additional Ports, below.

Additional ports

The Wedge DynaKey has no additional ports beyond the Scanner port.

The USB DynaKey provides three standard self-powered USB ports.
These connections allow a USB scanner, or for that matter, any
standard USB device to be connected through the DynaKey to the host
computer.

Power LED

Both the Wedge and USB DynaKeys have an LED that indicates when
power is present.

Fingerprint Sensor

The USB DynaKey has been designed to accommodate a fingerprint
sensor module. This module replaces the keylock module, and operates
as another independent USB device through the internal hub. The
Wedge DynaKey does not have this capability.

5-10 Chapter 5: 5953 USB DynaKey Migration

Smartcard Reader

The USB DynaKey has been designed to accommodate an external or
internal Smartcard reader that connects through USB. An external USB
Smartcard reader can be connected to one of the available external USB
ports. There is currently no integrated Smartcard reader available or
planned, but an extra internal USB port makes an integrated reader
possible.

Chapter 5: 5953 USB DynaKey Migration 5-11

Key Re-mapping Registry Manipulation Tool

A GUI Active-X control for Windows is available (though non­supported by NCR) to simplify manipulation of the DynaKey
keyboard re-mapping registry entries. Below is a screen shot of the GUI
with the right mouse button clicked to show the current key
assignments.

5-12 Chapter 5: 5953 USB DynaKey Migration

A common need is toggling the keypad number layout between
telephone and calculator style, so a special button is available for that
function.

The values currently stored in the Registry for NCR 5932 USB
DynaKeys can be retrieved by clicking the Read Registry button. The
only values stored in the registry are the values that are non-default.

All of the keys can be restored to default values with the Restore
Defaults button.

After assigning new values to keys or restoring default values, the
values have not yet been used to replace the current values stored in
the registry. The new values may be written to the registry using the
Write Registry button. This is the only action that actually causes the
registry to be written. All other actions are held in program memory
for display on the GUI.

The Exit button exits the control. If the Exit key is pressed without
pressing the Write Registry button, then no modifications are saved.

Hovering over an individual key brings up the information about that
key. In this example, the mouse is hovering over the middle key, and
the dialog is displaying the NCR Key number (2 in this case), the USB
usage currently assigned (0x45), and the system translation of the
usage (F12).

Chapter 5: 5953 USB DynaKey Migration 5-13

Clicking on an individual key enables the Key Number and Usage dialog
box. The current assignments are shown and two new key usages may
be selected from the drop down boxes. Once selected, the new value
can be assigned using the OK button. In the illustration below, the top
right key (Key number 3) has been clicked, and is showing a
combination of two usages, which will result in system translation to
(left)Shift-F3.

5-14 Chapter 5: 5953 USB DynaKey Migration

Chapter 6: Hardware Service

Safety Requirements

Carefully follow these safety requirements before servicing the USB
DynaKey.

Warning: The DynaKey LCD contains hazardous voltages and
should only be serviced by qualified service personnel.

Warning: Before servicing the equipment plug your safety strap
into a proper grounding outlet. Failure to do so could damage the
equipment.

Caution: Before servicing the USB DynaKey, power down the
terminal or PC and disconnect the terminal AC power cord. Disconnect
the cables from the workstation.

Caution: To protect the internal circuitry from damage, unplug the
AC power cord and then momentarily press the power switch ON to
drain the power supply capacitance.

Caution: The power supply cord is used as the main disconnect
device. Ensure that the socket outlet is located/installed near the
equipment and is easily accessible.

Attention: Le cordon d’alimentation est utilisé comme interrupteur
général. La prise de courant doit être située ou installée a proximite du
matériel et être facile d’accés.

6-2 Chapter 6: Hardware Service

Problem Isolation Procedures

NCR offers both on-site and mail-in service for the NCR RealPOS 5953
USB DynaKey. Before calling for service or mailing in your unit for
repair, step through the problem isolation procedures below to make
sure the DynaKey module is in need of repair. Also, your answers to
these questions may speed the servicing of your DynaKey.

Troubleshooting Table

The following table provides general troubleshooting tips for the
DynaKey. If you experience a problem with your DynaKey, please
explore the possible solution options in this table before replacing any
component in the system.

Symptom Probable Cause Solution

DynaKey keypad not
working

Keyboard not powered Possible shorted condition.

Keylock in L position Turn Keylock to another

position

Power for USB devices is
controlled by a USB
distribution switch.

Some keys on the
DynaKey keypad not
working

DynaKey hot plugged into

External Keyboard
not working

Keyboard plugged into

Keyboard not powered Possible shorted condition.

DynaKey is in PC Setup mode
(LED is flashing red/green)

terminal with terminal powered
on.

Keylock in L position Turn Keylock to another

workstation

Power cycle the system.

Re-boot the system

position

Plug keyboard into DynaKey
Controller Board

Power for USB devices is
controlled by a USB
distribution switch.

Chapter 6: Hardware Service 6-3

Symptom Probable Cause Solution

Speaker not working Speaker harness not connected Connect speaker harness to

DynaKey Controller Board.

MSR not working MSR card not oriented properly Ensure that magnetic stripe on

card is up when swiped.

MSR harness loose or broken Ensure that the MSR harness

is securely fastened to the
DynaKey Controller Board,
and that none of the wires
have pulled loose from the
connector.

Scanner not working Scanner not powered

LCD Dim/Contrast

Unit is cold Wait 15 minutes for unit to

too Light or Dark

Possible shorted condition.
Power for USB devices is
controlled by a USB
distribution switch.

reach operating temperature
before measuring brightness
or contrast. Do not expose the
unit to operating temperatures
below 5 degrees C.

Unit is in direct sunlight For best display quality, keep

the unit out of direct sunlight
or other bright light sources.

Lines in LCD Display Internal LCD harness loose Re-seat the LCD harness at the

DynaKey Controller Board
and LCD ends.

Bent pin in external LCD cable Check both ends of the LCD

cable for bent pins. Fix or
replace cable.

6-4 Chapter 6: Hardware Service

Symptom Probable Cause Solution

No display (Green
LED)

Internal backlight harness loose Ensure that the backlight

Internal LCD cable loose Re-seat the LCD harness at the

DynaKey Controller Board
and LCD ends.

harness is securely fastened to
the DynaKey Controller Board

No display (orange
LED)

7452/7453/PC: Unit in standby
mode (screen blank)

Return unit from standby as
required by application.
Ensured Keylock not in L
position.

PC or workstation not turned on. Turn PC or workstation ON

Cables loose Ensure all cables are securely

fastened

Chapter 6: Hardware Service 6-5

Servicing the DynaKey Module

This section provides detailed instructions on to how to disassemble
the DynaKey.

Warning: Only properly trained personnel using proper grounding
procedures should service the DynaKey. Personal injury could occur,
or the DynaKey may be damaged.

Disassembling the DynaKey

1. Disconnect the external cable(s).

DVI

(Video In)

Powered USB

(Data/Power In)

Dual USB
(External)

Single USB

(External)

19905

6-6 Chapter 6: Hardware Service

Removing the Remote Table Top Mount

2. Remove the Left and Right Housings from the mount (one screw

on each side).

Screws (2)

19907

3. Remove the screws (4) that secure the Remote Table Top Mount to

the DynaKey module.

Screws (2)

Screws (2)

20055

Chapter 6: Hardware Service 6-7

Removing the Back Cover

4. Remove the Access Cover by applying pressure on the release tabs

and then lifting up.

.

19943a

5. Remove the (7) screws that secure the Back Cover and remove the

cover.

Screws (3)

Screws (4)

19944a

6-8 Chapter 6: Hardware Service

Removing the MSR

6. Disconnect the MSR Cable (J1) from the Controller Board.

7. Remove the screws (2) that secure the MSR assembly.

8. Push the plastic latching tab down and remove the MSR assembly.

Screws (2)

Tab

MSR Cable

9. Remove the screw that secures the MSR module.

Note: When reassembling the MSR, notice there are actually two
screws used to mount the MSR. One was removed in the previous
step (7).

MSR Screw

19945

17193

Chapter 6: Hardware Service 6-9

MSR Cleaning Cards

Part Part Number

MSR Cleaning Card, Dry 998-0052929

MSR Cleaning Card, Wet 603-9004998

Removing the Speaker Assembly

10. Disconnect the speaker cable from Controller Board.

11. Slide the speaker out of the metal fingers on the LCD Bracket.

Speaker

20062

6-10 Chapter 6: Hardware Service

Removing the Controller Board

12. Disconnect the cables on the Controller Board.

• LCD Backlight Connectors

• LCD Connector

• Speaker Connector

• LED Board Connector

• Keypad Connectors

• MSR Connector

• Keylock Connector

Keylock

MSR

Keypad

LED

LCD Backlight

Speaker

LCD

20056

Chapter 6: Hardware Service 6-11

13. Remove the screws in the Controller Board and in the Connector

Bracket (6 screws).

14. Remove the board.

Note: Verify all are cables free and out of the way prior to
removal.

Screws (4)

Screws (2)

20067

6-12 Chapter 6: Hardware Service

Removing the LCD

15. Remove the screws (4) that secure the LCD Bracket to the Front

Bezel.

Screws (4)

16. Remove the LCD Bracket Assembly. Verify that all cables are free

before removing the LCD bracket.

20061

Chapter 6: Hardware Service 6-13

17. Remove the screws (4) that secure the LCD to the LCD Bracket.

Screws (4)

USB LCD Bracket

LCD

20066

6-14 Chapter 6: Hardware Service

Removing the Keypad

18. Remove the screws (3) that secure the Keypad to the Front Bezel.

19. Remove the keypad.

Screws (3)

19924

Chapter 6: Hardware Service 6-15

Removing the Keylock Adapter Assembly

20. To Remove Keylock assembly, squeeze the plastic retainers and

push the Keylock assembly out the front of the unit.

Plastic

Retainers

16990

6-16 Chapter 6: Hardware Service

21. Remove the Keylock by prying the Retaining Clip off with a small

screwdriver.

22. The LED Board can be removed by prying off the Tinnerman Clip.

Replacing the Keylock assembly

Keylock Retaining Clip

Tinnerman Clip

19925

1. Align the tabs and snap into place.

2. Carefully route the wires through the bezel.

Re-Assembling the DynaKey

To re-assemble the DynaKey module, use the reverse order of the
previous procedures. In addition, check the following:

1. Before closing the cabinet, check the LCD to make sure there are no

fingerprints or lint particles on it.

2. Make sure the cables are routed properly before closing the cabinet.

Chapter 6: Hardware Service 6-17

Controller Board

Connector Identification

LED

(J5)

Keypad
(J2, J3)

MSR

(J1)

Keylock

(J6)

Not Used

(J4)

Single Port External USB

(J9)

Dual Port External USB

(J11)

LCD Backlight

(J7, J8)

Powered USB (Input)

(J15)

DVI

(J16)

Speaker

(J10)

Not Used

(J14)

LCD

(J18)

19936

6-18 Chapter 6: Hardware Service

Connector Pin-Out Information

DVI Connector

Pin Symbol Description

1 CH2- ½ of Channel 2 differential pair

2 CH2+ ½ of Channel 2 differential pair

3 GND TMDS Data 2/R Shield Ground

4 N/c Unused 2nd DVI Link

5 N/c Unused 2nd DVI Link

6 DDC_CLK DVI DDC Clock

7 DDC_Data DVI DDC Data

8 n/c No connection

9 CH1- ½ of Channel 1 differential pair

10 CH1+ ½ of Channel 1 differential pair

11 GND TMDS Data 1/3 Shield Ground

12 n/c Unused 2nd DVI Link

13 n/c Unused 2nd DVI Link

14 +5V Power for DDC EEPROM

15 GND Ground

16 LVHPDET Hot Plug Detect

17 CH0- ½ of Channel 0 differential pair

18 CH0+ ½ of Channel 0 differential pair

19 GND TMDS Data 0/5 Shield Ground

20 n/c Unused 2nd DVI Link

Chapter 6: Hardware Service 6-19

Pin Symbol Description

21 n/c Unused 2nd DVI Link

22 GND TMDS Clock Shield Ground

23 CLOCK+ ½ of Clock differential pair

24 CLOCK- ½ of Clock differential pair

25 (C1) ENAVDDMAG Magna ENA_VDD

26 (C2) TFT_SEL2 Magna Panel ID2

27 (C3) TFT_SEL1 Magna Panel ID1

28 (C4) TFT_SEL0 Magna Panel ID0

29 (C5) GND Ground

30 GND Ground

Powered USB Connector

Pin Symbol Description

1 GND +12V Return

2 GND USB Ground

3 +12V +12V Power

4 DATA+ USB Data+

5 +12V +12V Power

6 DATA- USB Data-

7 GND +12V Return

8 +5V USB Power

Shell FRAME Frame Ground

6-20 Chapter 6: Hardware Service

USB Connectors

Pin Signal Name Typical Wiring Assignment

1 VBUS Red

2 D- White

3 D+ Green

4 GND Black

Shell Shield Drain Wire

Chapter 6: Hardware Service 6-21

Cables

DVI to DVI

497-0422831 - 1.0 m

(1416-C723-0010)

497-0422832 - 4.0 m

(1416-C723-0040)

DVI

(5953)

Powered USB (12 V) to 2 x 4 Locking Connector

497-0424838 - 1.0 m

(1416-C757-0010)

497-0424839 - 4.0 m

(1416-C757-0040)

Powered USB

(5953)

DVI to CHAMP

497-0423054 - 1.0 m

(1416-C729-0010)

497-0423055 - 4.0 m

(1416-C729-0040)

DVI

(Terminal)

19725b

Powered USB

(Terminal)

20059

DVI

(5953)

CHAMP

(Terminal)

20060

6-22 Chapter 6: Hardware Service

DynaKey Cleaning Procedures

NCR keyboards are designed for general retail applications. These
products are resistant to spills and dust. However, these products are
not spill proof or dust proof.

To maintain proper keyboard operation, users should prevent water,
beverages, or cleaning agents from being introduced into the keyboard
during storage, operation, or cleaning.

To clean your keyboard, use the following procedures:

1. Turn off power to your workstation.

2. Unplug keyboard cable from your workstation.

3. Spray liquid cleaner (such as window cleaner spray or a product

designed for cleaning office computer equipment) onto a soft cloth
to wipe the keys and housing clean. Do not spray liquid cleaners
directly onto the keyboard. Let the keyboard dry completely before
reusing.

4. Use either a canned air type office supply product or a small

Cleaning the Glass

1. Spray an ammonia-based glass cleaner on a soft cloth and gently

2. Wipe the screen and edges dry.

3. Allow the glass and screen edges to completely dry before using

4. When cleaning has been completed, plug in the keyboard cable and

vacuum to remove dust or foreign objects from between the keys.

wipe the glass screen clean.

Warning: Do not use any other types of cleaners such as vinegar,
solvents, or degreasers. These can damage the screen.

the unit.

power on the workstation.

Index

—5—

5953 DynaKey

Table-top mount, 3-5

5953-K023 Checkstand Mount

installing, 3-11

5953-K023 Table Top Mount, 2-

4

Disassembling the DynaKey, 6-

5

Double-high/Double-wide

Keys, 4-4

DynaKey Cleaning, 6-22

—E—

Electrical Environment, 2-2

—C—

Cable Length Limitations, 2-2
Cables

DVI to CHAMP, 6-21
DVI to DVI, 6-21
Powered USB, 6-21

Checkstand Mount

installing, 3-11
Cleaning the Glass, 6-22
Compatibility, 1-2
Configurable Keyclick Tone, 4-8
Connecting to the Host, 3-4
Connector Panel Access, 3-3
Connector Pin-Out

Information, 6-18

—D—

Dimensions, 2-3

—F—

Features, 1-2
Firmware, 4-1
FPGA (field programmable

gate array), 4-1

FPGA Firmware Defaults, 4-2

—I—

Integrated Customer Display

installing, 3-6

—K—

Keyboard Matrix for 5932 USB

DynaKey (PID 0x0320), 4-5

Keylock

positions, 1-4

Keylock Positions, 1-4

Index-2

—M—

MSR Cleaning Cards, 6-9
Multi-Color Power LED, 1-3

—N—

NCR Platform Software

Components, 4-9

NCR USB DynaKey Control, 4-

9

NCR USB DynaKey Control

Data Capture Registry, 4-12

NCR USB DynaKey Control

Parameterization Registry

Values, 4-11
NCRUsbKeyboardCtl, 4-12, 4-13
NCRUsbKeyboardCtl HID

usages, 4-2
NCRUsbKeyClickCtl, 4-9

—O—

—R—

Remote Table Top Mount

installing, 3-4

—S—

Screen Saving

unblanking the LCD, 3-19
Screen Saving Feature, 3-19
Serial Number Location, 3-2
Service and Repair, 6-1
Servicing the DynaKey Module,

6-5

Set USB Key Clicks

Application, 4-13

Set USB Key Matrix

Application, 4-12

SetUsbKeyClick, 4-13
SetUsbKeyMatrix, 4-12

Speaker, 1-5
Special Keypad Mode, 3-15

Operating Range, 2-1

—P—

Physical Environment, 2-1
Power Consumption, 2-2
Problem Isolation Procedures,

6-2
Programmable Key Matrix, 4-4
Programming, 4-1

USB DynaKey Capabilities, 4-

1

—T—

Table Top Mount, 2-4
Troubleshooting Table, 6-2

—U—

Unique POS Capabilities, 4-2
USB DynaKey Capabilities, 4-1
USB DynaKey Tone

Frequencies, 4-8