Natus ALGO User manual

LIMITED PRODUCT WARRANTY AND MANUFACTURER’S STATEMENT

CONCERNING USE

Natus ALGO® Newborn Hearing Screener

LIMITED PRODUCT WARRANTY

Natus Medical Incorporated (“Natus”) warrants to the initial purchaser
(“Purchaser”) that each new Warranted Product, as defined below, purchased
hereunder will be free from defects in workmanship and materials for a specified
period (“Warranty Period”) of either:

a) Twelve (12) months from the date of its initial shipment to Purchaser, if

purchaser resides and utilizes the Natus device in the United States; or

b) Fifteen (15) months from the date of its initial shipment to Purchaser, if

purchaser resides and utilizes the Natus device outside of the United
States.

The Warranted Product is defined as: the ALGO screening device (defined as
ALGO 5, ALGO 3i, ALGO 3, ALGO 3e, ALGO Model 2e Color, and ALGO
Portable screeners), the ATA Cable for the ALGO device, the Preamplifier Cable
for the ALGO device, the user manual and/or CD and ALGO equipment check
kit provided with the ALGO device, ALGO accessories including any battery,
battery charger and power cord provided by Natus, the device cart or rollstand
bracket and adapter provided by Natus, and any ALGO printer and related
cables purchased from Natus. The PCA Cable, Carrying Case and Backpack are
not covered by this warranty.

Optional equipment that may be purchased from Natus Medical Inc. for the
ALGO 5 including page printer, barcode reader, and LAN Isolator are also
covered by this warranty. This warranty does not extend to items, including
those of the same make or model, which are not purchased directly from Natus
Medical Inc.

Natus’ only obligation under this warranty is limited to repair or replacement, at
Natus’ option and election, of any Warranted Product (or part thereof) that
Natus reasonably determines to be covered by this warranty and to be defective
in workmanship or materials. Repair or replacement of Products under this
warranty does not extend the Warranty Period.

To request repair or replacement under this warranty, Purchasers outside the
United States should contact the Natus Authorized Distributor from whom the

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Product was purchased. Purchasers in the United States should contact Natus
Technical Services at 1501 Industrial Road, San Carlos, California, 94070, USA,
telephone [phone], website www.natus.com. If, on the basis of the
information provided by the Purchaser, Natus reasonably believes that the defect
is covered by this warranty, Natus will authorize Purchaser to return the
Warranted Product (or part thereof) to Natus or its authorized service center. If
the Product is to be repaired rather than replaced, the Warranted Product will be
repaired and returned to the Purchaser. Natus shall determine whether to repair
or replace Products and parts covered by this warranty with either new or
refurbished Products or parts that meet current Natus specifications. All
Products or parts replaced shall become the property of Natus. In the course of
warranty service, Natus may, but shall not be required to, make engineering
improvements to the Warranted Product or part thereof.

Shipping Procedures

If Natus reasonably determines that a repair or replacement is covered by the
warranty, Natus shall bear the costs of shipping the repaired or replacement
Product to the Purchaser. All other shipping costs shall be paid by Purchaser.
Risk of loss or damage during shipments under this warranty shall be borne by
the party shipping the Product.

Products shipped by the Purchaser under this warranty shall be suitably
packaged to protect the Product. If Purchaser ships a product to Natus in
unsuitable packaging, any physical damage present in the Product on receipt
and inspection by Natus (and not previously reported) will be presumed to have
occurred in transit and will be the responsibility of the Purchaser.

Exclusions

This warranty does not extend to any Warranted Products or parts thereof: (a)
that have been subject to misuse, neglect or accident, (b) that have been damaged
by causes external to the Warranted Product, including by but not limited to
failure of or faulty electrical power, (c) that have been used in violation of Natus’
instructions for use, (d) on which the serial number has been removed or made
illegible, (e) that have been modified by anyone other than Natus or its
authorized service center, unless authorized prior to such service by Natus.
Furthermore, this warranty is limited to defects and materials that can be
attributed to a fault or defect within the ALGO Newborn Hearing Screener itself
for any devices that have been attached to any accessory or attachment that has
not been subject to Natus’ control over quality of materials and design. The
ALGO Newborn Hearing Screener calibration is not covered under the standard
warranty.

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