If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.
- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA /
INTERTEK
LOGO
ADD BUTTON BATTERY WARNING IF APPLICABLE
This appliance has a remote that requires button
batteries that are hazardous to young children
FOR INDOOR USE ONLY
CSA 22.2 NO. 46 / UL 1278
2021
$10.00
W415-2212 / 08.22.17
EN
!
WARNING
safety information
• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fi re or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or fl ammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualifi ed service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
fl ammable vapors and liquids.
• Under no circumstances should this appliance be modifi ed.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualifi ed service person.
• If equipped with a glass door, do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffi c area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fi re, or damage the appliance.
2
W415-2212 / 08.22.17
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician toinspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.
• If equipped with a glass door, do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been dropped or damaged in any manner. Return appliance to authorized service facility for examination, electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.
damage to decorations, a T.V. or other electronic components.
!
WARNING
!
WARNING
• To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifi cally tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
safety information
EN
• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the fl oor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
4.6 240V hard wiring installation (NEFL32/42/50/60/74/100CHD only) 16
5.0 framing - recessed installation 18
6.0 finishing 19
6.1 crystal ember installation 19
6.2 driftwood log and topaz glass chips installation 19
6.3 trim installation (recessed installation only) 20
6.4 side panel installation (wall mount installation only) 20
6.5 front glass installation and removal 20
7.0 wiring diagram 21
8.0 operation 23
8.1 operating control panel 23
8.2 operating remote control 24
9.0 maintenance 25
9.1 remote battery installation 25
10.0 replacements 26
10.1 NEFL32/42/50/60/74/100CHS 27
10.2 NEFL32/42/50/60/74/100CHD 28
11.0 troubleshooting 29
12.0 warranty 30
13.0 notes 31
4
The camera icon indicates video tutorials are available as additional reference, visit
http://mynapoleon.napoleonproducts.com/download/index/44/1
note:
Changes, other than editorial, are denoted by a vertical line in the margin
W415-2212 / 08.22.17
1.0 dimensions
FRONT VIEW RIGHT SIDE VIEW TOP VIEW
dimensions
EN
C
D
E
H
CORD LOCATION
CORD LOCATION
A
F
VIEWING AREA
G
B
Dimensions
Model NumberABCDEFGH
NEFL32CHS
NEFL42CHS
NEFL50CHS
NEFL60CHS
NEFL72CHS
35"
(88.8cm)
44 7/16”
(112.8cm)
52 11/16”
(133.8cm)
62 9/16”
(158.8cm)
76 3/4”
(194.8cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
4 1/4”
(10.8cm)
4 1/4”
(10.8cm)
4 1/4”
(10.8cm)
4 1/4”
(10.8cm)
4 1/4”
(10.8cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
32 5/8”
(82.8cm)
42 1/16”
(106.8cm)
50 5/16”
(127.8cm)
60 3/16”
(152.8cm)
74 5/16”
(188.8cm)
30 13/16”
(78.2cm)
40 1/4”
(102.2cm)
48 1/2”
(123.2cm)
58 5/16”
(148.2cm)
72 1/2”
(184.2cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
NEFL100CHS
NEFL32CHD
NEFL42CHD
NEFL50CHD
NEFL60CHD
NEFL72CHD
NEFL100CHD
102 11/16”
(260.8cm)
35"
(88.8cm)
44 7/16”
(112.8cm)
52 11/16”
(133.8cm)
62 9/16”
(158.8cm)
76 3/4”
(194.8cm)
102 11/16”
(260.8cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
17 5/16”
(44cm)
4 1/4”
(10.8cm)
5 13/16”
(14.8cm)
5 13/16”
(14.8cm)
5 13/16”
(14.8cm)
5 13/16”
(14.8cm)
5 13/16”
(14.8cm)
5 13/16”
(14.8cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
15 7/8”
(40.2cm)
100 5/16”
(254.8cm)
32 5/8”
(82.8cm)
42 1/16”
(106.8cm)
50 5/16”
(127.8cm)
60 3/16”
(152.8cm)
74 5/16”
(188.8cm)
100 5/16”
(254.8cm)
98 1/2”
(250.2cm)
30 13/16”
(78.2cm)
40 1/4”
(102.2cm)
48 1/2”
(123.2cm)
58 5/16”
(148.2cm)
72 1/2”
(184.2cm)
98 1/2”
(250.2cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
11 1/16”
(28.1cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
3/4”
(1.8cm)
W415-2212 / 08.22.17
5
EN
general information
2.0 general information
2.1 listing approvals
Model NumberNet WeightGross Weight
NEFL32CHD
NEFL42CHD
NEFL50CHD
NEFL60CHD
NEFL74CHD
NEFL100CHD
Model NumberNet WeightGross Weight
NEFL32CHS
NEFL42CHS
NEFL50CHS
NEFL60CHS
NEFL74CHS
NEFL100CHS
34.6 lbs (15.7kg)50.3 lbs (22.8kg)
44.3 lbs (20.1kg) 60.2 lbs (27.3kg)
71.7 lbs (32.5kg)94.8 lbs (43kg)
82.7 lbs (37.5kg)109.1 lbs (49.5kg)
81.8 lbs (37.1kg) 117.3 lbs (53.2kg)
111.3 lbs (50.5kg)159.4 lbs (72.3kg)
34.6 lbs (15.7kg)50.3 lbs (22.8kg)
46.7 lbs (21.2kg) 62.4 lbs (28.3kg)
54.5 lbs (24.7kg)73 lbs (33.1kg)
63.3 lbs (28.7kg)84.2 lbs (38.2kg)
81.8 lbs (37.1kg) 117.3 (53.2kg)
111.3 lbs (50.5kg)159.4 (72.3kg)
Description
Type
Voltage
Watts
Amps
3 Way Mounting Unit
Wall-Mount, Recess into Wall and
Assemble with mantel
Electric Fireplace
120V AC / 240V AC*
MAX 1450W / 2800W*
15 AMP Grounded Circuit
*Not applicable to NEFL32CHS-100CHS
This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact your
local dealer.
note:
This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of
local codes, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the Canadian
Electric Code, CSA C22.1 in Canada.
2.2 general instructions
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
• The appliance may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat, consult the “operation” section of this manual for further information.
• Use with a CSA or UL certifi ed surge protector.
• Do not route the power cord directly underneath the appliance.
This electric applaince meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.
As with most electronic devices, your new electric fireplace has been designed to operate at temperatures
between 5°C (41°F) and 35°C (95°F). During the colder winter months, allow the fireplace to reach room
temperature before turning it on.
6
W415-2212 / 08.22.17
general information
W385-2226
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 / HOMOLOGUÉ SELON LES
NORMES NATIONALES CANADIENNES ET AMÉRICAINES: CSA 22.2 NO. 46 UL 2021
FOYER ÉLECTRIQUE. HOMOLOGUÉ POUR INSTALLATION
DANS UNE CHAMBRE À COUCHER, UNE SALLE DE BAIN ET
UN STUDIO. APPROPRIÉ POUR INSTALLATION DANS UNE
MAISON MOBILE.
ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM
AND BED-SITTING ROOM INSTALLATION. SUITABLE
FOR MOBILE HOME INSTALLATION.
VOLTAGE: 120VAC TENSION: 120VCAFREQUENCY: 60Hz FRÉQUENCE: 60HzPOWER: 1450W PUISSANCE: 1450W
DATE CODE: XXXXX CODE DE DATE: DESIGNED IN NORTH AMERICA
BY WOLF STEEL LTD.
MADE IN CHINA
FABRIQUÉ EN CHINE
WOLF STEEL LTD.
24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA
SERIAL NUMBER/NO. DE SÉRIE:
NEFL
MODEL / MODÈLE
DÉSIGNÉ EN AMÉRIQUE DE
NORD PAR WOLF STEEL LTD.
MASTER CONTRACT: 161746
CONTRAT-CADRE: 161746
NEFL42CHS
NEFL42CHS
SAMPLE
E
F
G
H
I
D
A
C
B
2.4 rating plate information
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
note:
The rating plate must remain with the appliance at all times. It must not be removed.
EN
2.3 hardware list
DescriptionQuantity
NEFL32CHS
/ NEFL32CHD
Wood Screws666121216
A
Drywall Anchors666121216
B
ST4x12 Metal Screws212121212121
C
Cover Plate111111
D
Strain Relief111111
E
Cord Corner222222
F
Cord Cover222222
G
Wire Jumper222222
H
Door Cover Plate111111
I
NEFL42CHS
/ NEFL42CHD
/ NEFL50CHD
NEFL50CHS
NEFL60CHS
/ NEFL60CHD
NEFL74CHS
/ NEFL74CHD
W415-2212 / 08.22.17
NEFL100CHS
/ NEFL100CHD
7
EN
general information
2.5 label location
Warning Label
(W385-1943)
Power Cord
Hot Surface Label
(W385-2017)
Do Not Cover Label
(W385-2210)
Warning Label
(W385-1944)
Rating Plate Label
(W385-2226 to W385-2230)
Hardwiring Label
(W385-2224 or W385-2225)
Wiring Diagram Label
(W385-2222 or W385-2223)
Caution Label
(W385-1945)
8
W415-2212 / 08.22.17
3.0 locating appliance
WARNING
!
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes and curtains at least 36” (91.4cm) from the front of the
appliance.
• Never locate this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and a fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.).
locating appliance
3.1 unpacking and testing the appliance
Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance,
remove all packaging material and test to make sure the appliance operates properly by plugging the power
supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet.
note:
The appliance is shipped with the front glass not assembled onto the appliance. Refer to the “front glass
installation” sections for assembly.
3.2 grounding the appliance
EN
This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available
for connecting three-blade grounding type plugs to two-slot receptacles, as shown in (B).
The green grounding plug extending from the adapter must be connected to a permanent ground such as a
properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
Grounding Methods
Not allowed in Canada
(A)
Metal Screw
Cover of
grounded
outlet box
Grounding Pin
(C)
(B)
Adapter
Grounding Means
51.1
W415-2212 / 08.22.17
9
EN
!
WARNING
Side View (Wall Mount)
8" (203mm)
Mantel
Floor
Wall
4.0 installation
installation
• Risk of fi re! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fi re, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffi c areas and where it will not
be tripped over.
• Risk of fi re! To prevent a possible fi re, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fi re! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifi cally tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fi re or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other fl ammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, by covered as it may
create a fi re hazard.
• Do not run the power cord horizontally, directly below the appliance.
Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not
susceptible to moisture and is away from drapes, furniture and high traffic areas.
note:
Follow all national and local electrical codes.
4.1 minimum clearance to combustibles
4.2 minimum mantel clearances
Measurements are taken from the top of the appliance
Bottom, Sides, and Back
Top
WARNING
!
• When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to prevent
discolouration.
0”
0” recessed into wall and 8” (203mm) to mantel
Mantel
8" (203mm)
0"
0"
10
W415-2212 / 08.22.17
0"
Floor
Side View (recessed into a wall)
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