6.3 LED / REMOTE RECEIVER / THERMOSTAT REPLACEMENT 19
6.4 FUSE REPLACEMENT 19
7.0 REPLACEMENT PARTS 20
7.1 REPLACEMENT PARTS DIAGRAM 21
8.0 TROUBLESHOOTING 22
9.0 WARRANTY 23
10.0 SERVICE HISTORY 24
11.0 NOTES 25
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
W415- 2166 / A / 06.29.16
1.0 INTRODUCTION
!
WARNING
3
• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF
CONTACTED.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fi re or injury.
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier
is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the fl oor.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
and are kept clean. The appliance should be inspected before use and at least annually by a qualifi ed
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and
other fl ammable vapors and liquids.
• Under no circumstances should this appliance be modifi ed.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the control system which has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the
glass should be done by a licensed or qualifi ed service person.
• Do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffi c area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fi re, or damage the appliance.
• To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the
appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting,
discolouration or damage to decorations, a T.V. or other electronic components.
3.7C
EN
W415-2166 / A / 06.29.16
4
WARNING
1.1 DIMENSIONS
EN
Heater vents - DO NOT COVER
1
32
/4”
32”
Rating
Plate &
Serial
Number
291/2”
10
”
261/2”
3
10
/4”
30”
1.2 LISTING APPROVALS
This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated
electric room appliances in the United States and Canada. If you need assistance during installation, please
contact your local dealer.
Model NumberNEFB30GL
DescriptionElectric Appliance
Voltage120V AC
WattsMAX 1500W
LampLED
Appliance Width30" (762mm)
Appliance Height32 1/4" (820mm)
Appliance Depth10 3/4" (273mm)
Net Weight79 lbs (36kg)
Gross Weight89 lbs (41kg)
Power Cord and Thermostat
!
HEATER VENTS AND AIR OPENINGS CAN NOT
BE COVERED IN ANY CIRCUMSTANCES.
NOTE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code, CSA C22.1
as appropriate.
W415- 2166 / A / 06.29.16
1.3 GENERAL INSTRUCTIONS
A.
B.
C.
D.
E.
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.
!
WARNING
READ THESE INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION. FAILURE TO
FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY
ALL ELECTRIC APPLIANCES HAVE HOT AND ARCING OR SPARKING PARTS INSIDE. DO NOT USE
IT IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE PRESENT.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE OPTIONAL
ACCESSORIES LISTED IN THESE INSTRUCTIONS. USE OF OPTIONAL ACCESSORIES NOT
SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR
DO NOT OPEN. RISK OF ELECTRIC SHOCK. NO USER-SERVICEABLE PARTS INSIDE.
DO NOT USE DAMAGED ELECTRICAL CORDS.
SERVICING SHOULD BE DONE ONLY WHILE THE APPLIANCE IS DISCONNECTED FROM THE
TO PREVENT ELECTRIC SHOCK MATCH THE WIDE BLADE OF PLUG TO WIDE SLOT OF
Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.
The appliance may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused
by the initial heating of internal appliance elements and will not occur again.
If your appliance does not emit heat, consult the operation section of this manual for further
information.
Use with a CSA- or UL-certifi ed surge protector.
Do not route the power cord directly underneath the appliance.
5
EN
AND/OR PROPERTY DAMAGE.
RESULT IN A SAFETY HAZARD.
POWER SUPPLY CIRCUIT.
RECEPTACLE AND FULLY INSERT.
4.8B
W415-2166 / A / 06.29.16
EN
6
1.4 LABEL LOCATION
W415- 2166 / A / 06.29.16
2.0 LOCATING APPLIANCE
WARNING
TO PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION, THE ELECTRIC APPLIANCE MUST
7
!
DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF
TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS,
CLOTHES AND CURTAINS AT LEAST 3 FEET (0.9M) FROM THE FRONT OF THE APPLIANCE.
NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER
WATER CONTAINER.
WEAR SAFETY GLOVES AND SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND
MAINTENANCE.
NOT BE INSTALLED AGAINST VAPOR BARRIER OR EXPOSED INSULATION. LOCALIZED
OVERHEATING COULD OCCUR AND A FIRE COULD RESULT.
NOTICE
Minimum clearance of 1" on all sides, back and top must
be maintained at all times. Illustrations throughout these
instructions reflect typical installations and are for design
purposes only. Actual installations may vary slightly due to
individual preferences.
Illustrates a variety of ways the appliance may be located
in a room. The appliance may be installed directly on the
floor (uncarpeted), or raised on a hearth.
TOP VIEW SHOWING APPROVED ROOM
LOCATIONS OF APPLIANCE
EN
2.1 UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.
W415-2166 / A / 06.29.16
8
This appliance is for use on 120 volts. The cord has a plug
as shown in (A). An adapter as shown in (C) is available for
connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding plug extending from the
adapter must be connected to a permanent ground such as
a properly grounded outlet box. The adapter should not be
used if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove
plug from outlet.
2.2 GROUNDING APPLIANCE
EN
GROUNDING METHODS
METAL SCREW
(A)
NOT ALLOWED IN CANADA
COVER OF
GROUNDED
OUTLET BOX
GROUNDING PIN
(C)
GROUNDING
(B)
ADAPTER
MEANS
96.1
W415- 2166 / A / 06.29.16
3.0 INSTALLATION
WARNING
SION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE
APPLIANCE VENTS LOCATED ON THE FRONT AND BACK OF THIS ELECTRIC APPLIANCE CANNOT,
9
!
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE
CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
PERSONAL INJURY. DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW
RUGS, RUNNERS OR THE LIKE. ARRANGE CORD AWAY FROM TRAFFIC AREAS AND WHERE IT
WILL NOT BE TRIPPED OVER.
RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY
MANNER. DO NOT USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED
OPTIONAL ACCESSORIES. USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR
THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLO-
OR USE GASOLINE OR OTHER FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
THIS APPLIANCE MUST REMAIN REMOVABLE FROM THE ENCLOSURE. THE APPLIANCE MAY BE
HARD WIRED, BUT IT IS RECOMMENDED THAT IT BE PLUGGED INTO A STANDARD OUTLET USING
THE SUPPLIED POWER CORD. THIS APPLIANCE MUST NOT BE SEALED AROUND THE FRONT
FACING.
EN
IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE HAZARD.
BEFORE INSTALLATION
Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high
traffic areas. NOTE: Follow all national and local electrical codes. This appliance can be installed into
either an existing fireplace opening or as new construction / renovation.
EXISTING APPLIANCE INSTALLATION
Thoroughly clean out the existing fireplace and hearth area.
Plan the power supply. If an existing grounded outlet is near the appliance, the power cord can run behind
the appliance. If the cord is not long enough to reach the outlet, a grounded extension cord minimum AWG
No. 14 and rated to a minimum of 1875 watts may be used. If you plan to cut or drill a hole in the existing
fireplace for wiring, it is best to hire a professional to do this step in order to prevent personal injury. To reduce
the risk of fire, do not run the power cord under rugs, carpets, etc. Arrange the power supply cord away from
high traffic areas where it may pose a tripping hazard.
W415-2166 / A / 06.29.16
10
WARNING
3.1 MINIMUM CLEARANCE TO COMBUSTIBLES
EN
THIS APPLIANCE MUST REMAIN REMOVABLE FROM THE ENCLOSURE. THE APPLIANCE MAY BE HARD
WIRED, BUT IT IS RECOMMENDED THAT IT BE PLUGGED INTO A STANDARD OUTLET USING THE
SUPPLIED POWER CORD. THIS APPLIANCE MUST NOT BE SEALED AROUND THE FRONT FACING.
APPLIANCE VENTS LOCATED ON THE FRONT AND BACK OF THIS ELECTRIC APPLIANCE CANNOT,
IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE HAZARD.
Sides, back, top 1" (25mm)
3.2 MINIMUM MANTEL CLEARANCES
RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE
TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO
OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE
HEAT RESISTANT TO PREVENT DISCOLOURATION.
The minimum distance from the top of the appliance that the mantel can be installed is 10" (254mm), at any depth.
!
WARNING
!
CLEARLY MAINTAINED.
73.1
MANTEL
10”
FRONT
GLASS
OPTIONAL
HEARTH
WALL
APPLIANCE
SIDEVIEW
W415- 2166 / A / 06.29.16
3.3 NEW CONSTRUCTION OR RENOVATION
A.Select a location that is not prone to moisture and is located at least 0.9 m or 3 feet away from
combustible materials such as curtains or drapes, furniture, bedding, paper, etc.
B.Place the appliance in selected location to see how it will look in the future.
C.Mark the desired location on the floor and store appliance in a safe, dry and dust free location.
D.Frame in an opening leaving at least 1/4" (6 mm) around the edge of the appliance. Any new wiring
must be done in compliance with local and national codes and other applicable regulations in order
to reduce the risk of fire, electric shock or other injuries. Therefore, it is strongly recommended that
you hire a professional to complete any such work.
3.4 INSTALLING THE APPLIANCE
A. Once the site has been prepared, the appliance can be installed.
B. Make sure the main power switch is in the "OFF" position.
C.Plug the appliance into a 15-amp/120 Volt, grounded outlet. Use a CSA or UL approved surge
protector.
D.Push in the appliance so that the trim is against the finished mantel or wall surface.
3.5 THERMOSTAT AND THERMAL SENSOR INSTALLATION
This appliance has two options for heat control.
11
EN
First is a thermal controlled sensor, which comes plugged into the appliance beside the main power cord.
This sensor has no user temperature set points, it will turn off the heater when the sensor reaches its pre-set
point, and will only turn the heater back on when it has cooled back down below this set point. On the low
setting (green light) the set point is 16°C/61°F, on medium (orange light) 22°C/72°F and on high (red light)
28°C/82°F. This small sensor can be placed anywhere in the room within the length of the sensor wire, but it
should not be placed near the top or front of the appliance. Placing the sensor too close to the heater area of
the appliance will cause unwanted cycling of the heater.
Second is the option of a wall-mounted thermostat. Napoleon Part # W690-0001, W660-0081, or an equivalent low voltage thermostat.
A wall thermostat can be used in place of the thermal control sensor. You must first remove the sensor by unplugging it from the right side of the appliance beside the main power cord. Replace the sensor with the wire
harness provided in the manual baggie. Plug it into the appliance and connect the other end to the thermostat. The thermostat should be placed as per the thermostat installation instructions.
W680-0022
Thermo-controlled sensor
5M Temperature Probe (included)
W415-2166 / A / 06.29.16
12
WARNING
3.6 HARDWIRE INSTALLATION
EN
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED
SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
HARDWIRING CONNECTION
If it is necessary to hardwire this appliance, a qualified electrician may remove the cord connection, and wire
the appliance directly to the house hold wiring.
This appliance must be electrically connected and grounded in accordance with local codes, if hardwired. In
the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
A.Remove cover plate located beside the power cord to reveal the 7/8” wire hole. Discard cover plate,
screws and insert a box connector into the hole.
B.Remove the lower back panel from the appliance to expose wiring.
C.Remove the power cord strain-relief from the side of the appliance and cut the cord where shown
below. This will be the hardwire connection point.
D. Feed the supply wires through the box connector and the grommet.
E. Using wire connectors connect the common (white) wires together, then the hot (black) wires, and
then the ground (green) wires.
F.Ensure the newly connected wires are kept away from the rotating parts and the circuit board, and
re-install the back panel.
!
NOTE: This appliance must be serviced from the back, leave enough wire so that the appliance can be
removed from the enclosure without disconnecting the power supply wires.
Power Cord
Cut
1
Remove 2 screws on cover plate.
Hot Wire
3
Common Wire
2
W415- 2166 / A / 06.29.16
Ground Wire
Box
Connector
4
Final Connection
CEILING LIGHT
N
L1
G
3.7 WIRING DIAGRAM
13
EN
W415-2166 / A / 06.29.16
EN
WARNING
14
4.0 FRAMING
IN ORDER TO AVOID THE POSSIBILITY OF EXPOSED INSULATION OR VAPOUR BARRIER COMING
IN CONTACT WITH THE APPLIANCE BODY, IT IS RECOMMENDED THAT THE WALLS OF THE
APPLIANCE ENCLOSURE BE “FINISHED” (IE: DRYWALL / SHEETROCK), AS YOU WOULD FINISH
ANY OTHER OUTSIDE WALL OF A HOME. THIS WILL ENSURE THAT CLEARANCE TO
DO NOT NOTCH THE FRAMING AROUND THE APPLIANCE STAND-OFFS. FAILURE TO MAINTAIN
AIR SPACE CLEARANCE MAY CAUSE OVER HEATING AND FIRE. PREVENT CONTACT WITH
SAGGING OR LOOSE INSULATION OR FRAMING AND OTHER COMBUSTIBLE MATERIALS. BLOCK
OPENING INTO THE CHASE TO PREVENT ENTRY OF BLOWN-IN INSULATION. MAKE SURE
WHEN CONSTRUCTING THE ENCLOSURE ALLOW FOR FINISHING MATERIAL THICKNESS TO
MAINTAIN CLEARANCES. FRAMING OR FINISHING MATERIAL CLOSER THAN THE MINIMUMS
LISTED MUST BE CONSTRUCTED ENTIRELY OF NON-COMBUSTIBLE MATERIALS. MATERIALS
CONSISTING ENTIRELY OF STEEL, IRON, BRICK, TILE, CONCRETE, SLATE, GLASS OR PLASTERS,
OR ANY COMBINATION THEREOF ARE SUITABLE. MATERIALS THAT ARE REPORTED AS PASSING
ASTM E 136, STANDARD TEST METHOD FOR BEHAVIOUR OF MATERIALS IN A VERTICAL TUBE
FURNACE AT 1382° F (750°C) AND UL763 SHALL BE CONSIDERED NON-COMBUSTIBLE
MINIMUM CLEARANCE TO COMBUSTIBLES MUST BE MAINTAINED OR A SERIOUS FIRE HAZARD
THE APPLIANCE REQUIRES A MINIMUM ENCLOSURE HEIGHT. MEASURE FROM THE APPLIANCE
IF STEEL STUD FRAMING KITS WITH CEMENT BOARD ARE PROVIDED, OR SPECIFIED IN THE
IF SPECIFIED IN THE INSTALLATION INSTRUCTION FINISHING MUST BE DONE USING A NON-
COMBUSTIBLE MATERIAL SUCH AS NON-COMBUSTIBLE BOARD, CERAMIC TILE, MARBLE, ETC.
DO NOT USE WOOD OR DRYWALL. ANY FIRE RATED DRYWALL IS NOT ACCEPTABLE
!
RISK OF FIRE!
COMBUSTIBLES IS MAINTAINED WITHIN THE CAVITY.
INSULATION AND OTHER MATERIALS ARE SECURED.
MATERIALS.
COULD RESULT.
BASE.
INSTALLATION INSTRUCTIONS, THEY MUST BE INSTALLED.
K
71.1C
B
J
K
L
W415- 2166 / A / 06.29.16
B
J
NEFB30GL
29" (737mm)
50" (1270mm)
35 3/8" (898mm)
35 3/8" (898mm)
L
H
R
E
AD
E
31 1/2"
[800mm]
29"
11 3/4"
[737mm]
[298mm]
5.0 FINISHING
15
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
DO NOT STRIKE, SLAM OR SCRATCH GLASS. DO NOT OPERATE APPLIANCE WITH GLASS
REMOVED, CRACKED, BROKEN OR SCRATCHED.
FACING AND/OR FINISHING MATERIAL MUST NEVER OVERHANG INTO THE APPLIANCE OPENING.
5.1 HEARTH
A hearth is NOT necessary but is recommended for aesthetic purposes.
5.2 COLD CLIMATE INSTALLATION
IT IS MANDATORY TO HAVE AN INSULATED WALL BEHIND THE APPLIANCE, WHEN THE
APPLIANCE IS BEING INSTALLED ON AN OUTSIDE WALL OR CHASE.
5.3 FINISHING CHECKLIST
A. Power supply service must be completed prior to finishing to avoid reconstruction.
B. Appliance vents and air openings cannot be covered in any circumstances.
!
WARNING
RISK OF FIRE!
!
WARNING
EN
W415-2166 / A / 06.29.16
16
HIGHLOWTEMPOFF
High
Brightness
Medium
Brightness
Low
Brightness
Light off
6.0 OPERATING INSTRUCTIONS
EN
After turning the power switch on, the power indicator is red.
First press of the "
simultaneously while the power is 1500W, indicator is red.
Second press of the button "
work while the power is 750W, indicator is blue.
Third press of the button "
appliance automatically sets the room temperature as 25°C. When the room temperature is above 25°C, the
heating element shuts off. When the room temperature is below 22°C, the heating element starts working at
1500W. When the room temperature is between 22-25°C, the heating element starts working at 750W.
Fourth press of the button "
Press button "
" button : the heating element is on "HIGH" mode, two groups of heating elements work
": the heating element is on "LOW" mode, one group of heating elements
": the heating element is on "TEMP" mode. When "TEMP" mode is on, the
": turns off the heating element.
": flame and ember bed work simultaneously in the following sequence:
Press button "
blue light. The second to fourth press switches lights in sequence of blue, amber and yellow. The fifth press
switches the light to a combination of blue, yellow and amber light. The sixth press shuts off the lights.
W415- 2166 / A / 06.29.16
": the ceiling light is switched on. The first press gradually increases the brightness of
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