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Allure

Napoleon Allure, NEFL32FH-EU, NEFL42FH-EU, NEFL72FH-EU, NEFL60FH-EU Installation And Operation Manual

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Page 1
NEFL32FH-EU / NEFL42FH-EU / NEFL50FH-EU / NEFL60FH-EU / NEFL72FH-EU / NEFL100FH-EU
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
INSTALLATION AND
ADD MANUAL TITLE
OPERATION MANUAL
ALLURE™ SERIES
PRODUCT NAME™
(NEFL50FH-EU ILLUSTRATED)
ADD PRODUCT CODE
(IF MULTIPLE, _____ ILLUSTRATED)
ADD PRODUCT IMAGE
ENGLISH
SAFETY INFORMATION
!
WARNING
FIRE OR EXPLOSION HAZARD
If the information in these instructions are not followed exactly, a fi re or explosion may result causing property damage, personal injury, or loss of life.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone (705)721-1212 • Fax (705)720-9081 • www.napoleonfi replaces.com • hearth@napoleonproducts.com
FOR INDOOR USE ONLY
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.22 AND NO-46/ UL 1278
CSA /
INTERTEK
LOGO
$10.00
W415-1699 / 02.08.16
Page 2
EN
safety information
WARNING
!
• If equipped with a heater, this appliance can be hot when operated and can cause sever burned if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fi re or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas line, paint or fl ammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance are kept clean. The appliance should be inspected before use and at least annually by a qualifi ed service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and other fl ammable vapors and liquids.
!
DANGER
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.
• Under no circumstances should this appliance be modifi ed.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to inspect the appliance and to replace any part of the control system which has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualifi ed service person.
• Do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been dropped or damaged in any manner. Return appliance to authorized service facility for examination, electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffi c area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fi re, or damage the appliance.
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safety information
WARNING
!
• To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or re locatable power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifi cally tested for this appliance could void the warranty and/or result in a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
EN
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces. These screens and guards must be fastened to the fl oor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a T.V. or other electronic components.
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EN
table of contents
1.0 general information 5
1.1 dimensions 5
1.2 product information 5
1.3 general instructions 6
1.4 unpacking and testing appliance 6
1.5 hardware parts list 7
1.6 rating plate information 8
1.7 locating appliance 8
2.1 minimum clearance to combustibles 9
2.0 installation 9
2.2 minimum mantel clearances 10
2.3 framing 11
2.4 installing the appliance 12
2.5 recessing the appliance into the wall 13
2.6 installing the appliance into a mantel 14
2.7 rubber feet installation 15
2.8 hard wiring installation 16
3.1 front glass installation 17
3.0 finishing 17
3.2 front glass removal 18
3.3 crystal ember installation 18
4.1 main power button 19
4.2 operating touch display panel and remote control 19
4.0 operating instructions 19
5.0 maintenance 20
5.1 remote battery installation 20
6.0 wiring diagram 21
7.0 replacement parts 23
8.0 troubleshooting 25
9.0 warranty 26
10.0 service warranty 27
The camera icon indicates video tutorials are available as additional reference, visit http://mynapoleon.napoleonproducts.com/download/index/44/1
note:
Changes, other than editorial, are denoted by a vertical line in the margin
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1.1 dimensions
1.0 general information
model designation
EN
FRONT VIEW
F
1.2 product information
G
A
TOP VIEW
E
B
SIDE VIEW
C
D
This appliance has been tested in accordance with the GS Standards for fi xed and location-dedicated electric room appliances in Europe. If you need assistance during installation, please contact your local dealer.
Dimensions
ABCDEFG
NEFL32FH-EU
NEFL42FH-EU
NEFL50FH-EU
NEFL60FH-EU
NEFL72FH-EU
NEFL100FH-EU
NEFL32FH-EU
NEFL42FH-EU
NEFL50FH-EU
NEFL60FH-EU
NEFL72FH-EU
NEFL100FH-EU
32"
(813mm)
42"
(1067mm)
50"
(1270mm)
60"
(1524mm)
72"
(1830mm)
100"
(2540mm)
Net Weight Gross Weight
34.6 lbs (15.7kg) 50.3 lbs (22.8kg)
44.3 lbs (20.1kg) 60.2 lbs (27.3kg)
50.9 lbs (23.1kg) 77.4 lbs (35.1kg)
61.3 lbs (27.8kg) 88.1 (40kg)
81.8 lbs (37.1kg) 117.3 (53.2kg)
111.3 lbs (50.5kg) 159.4 (72.3kg)
21 5/8"
(550mm)5"(127mm)
21 5/8"
(550mm)5"(127mm)
21 5/8"
(550mm)5"(127mm)
21 5/8"
(550mm)5"(127mm)
21 5/8"
(550mm)5"(127mm)
21 5/8"
(550mm)5"(127mm)
20 1/2"
(520mm)
20 1/2"
(520mm)
20 1/2"
(520mm)
20 1/2"
(520mm)
20 1/2"
(520mm)
20 1/2"
(520mm)
Description
Type
Voltage
Watts
27 5/16" (694mm)
37 1/2"
(951mm)
45 7/16"
(1154mm)
55 5/16"
(1405mm)
67 3/8"
(1711mm)
95 3/8"
(2422mm)
Wall-Mount, Recess into Wall and
Assemble with mantel
12"
(304mm)
12"
(304mm)
12"
(304mm)
12"
(304mm)
12"
(304mm)
12"
(304mm)
Electric Fireplace
3 Way Mounting Unit
220-240V AC
MAX 1750-2000W
22 5/16" (567mm)
32 5/16" (821mm)
40 5/16"
(1024mm)
50 5/16"
(1278mm)
62 5/8"
(1583mm)
90 9/16"
(2300mm)
W415-1699 / 02.08.17
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EN
general information
1.3 general instructions
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on.
• The appliance may emit a slight, harmless odour when fi rst used. This odour is normal and it is caused by the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat, consult the “operation” section of this manual for further information.
• Use with a CSA or UL certifi ed surge protector.
• Do not route the power cord directly underneath the appliance.
This electric applaince meets the construction and safety standards of H.U.D. for application in manufactured homes when installed according to these instructions.
As with most electronic devices, your new electric fi replace has been designed to operate at temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the fi replace to reach room temperature before turning it on.
CE- or GS-certifi ed
1.4 unpacking and testing appliance
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120 volt, 15 amp grounded outlet.
note:
The NEFL50/60/72/100FH-EU appliances are shipped with the front glass not assembled onto the appliance. Refer to the “front glass installation” section for assembly.
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1.5 hardware parts list
general information
EN
A - Fireplace
NEFL32FH-100FH (1)
D - ST4x12 Metal Screws
NEFL32FH-100FH (8)
G-Crystals
NEFL32FH-100FH (2)
J - Metal Bracket
NEFL32FH-100FH (4)
B - Wood Screws
NEFL32FH-50FH (6)
NEFL60FH-72FH (12)
NEFL100FH (16)
E - Remote Control
NEFL32FH-100FH
(1)
H-Cover Plate
NEFL32FH-100FH (1)
K - Cord Corner
NEFL32FH-100FH (2)
C - Drywall Anchors
NEFL32FH-50FH (6)
NEFL60FH-72FH (12)
NEFL100FH (16)
F - Wall Bracket
NEFL32FH-50FH (1)
NEFL60FH-100FH (2)
I - Strain Relief
NEFL32FH-100FH (1)
L - Cord Corner
NEFL32FH-100FH (2)
M - Cord Cover
NEFL32FH (2)
NEFL42FH-100FH (1)
N-Rubber Foot
NEFL32FH-50FH (4)
NEFL60FH-100FH (6)
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EN
SAMPLE
CanadaCanada
Wolf Steel EWolf Steel E
:Importer:
EUNEFL32FH-MT-EU
EUNEFL42FH-MT-EU
UNEFL50FH-MT-EU
general information
1.6 rating plate information
ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM AND BED-SITTING ROOM INSTALLATION. SUITABLE FOR MOBILE HOME INSTALLATION.
VOLTAGE: 220-240 VAC FREQUENCY: 50Hz POWER: 1750-2000W
MODELS
NEFL32FH-EU NEFL42FH-EU NEFL50FH-EU
NEFL60FH-EU NEFL72FH-EU NEFL100FH-EU
NEFL32FH-MT-EU
32FH-MT-
NEFL42FH-MT-EU
42FH-MT-
NEFL50FH-MT-EU
NEFL50FH-MT-E
NEFL60FH-MT-EU NEFL72FH-MT-EU NEFL100FH-MT-EU
Manufacturer: Wolf Steel Ltd.
24 Napoleon Road, Barrie, ON, L4M 0G8 Canada
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
note:
The rating plate must remain with the appliance at all times. It must not be removed.
Importer:
Importer Wolf Steel Europe
Poppenbouwing 29-31 4191 NZ Geldermalsen Holland
SERIAL NUMBER:
DESIGNED IN NORTH AMERICA
NEFL
BY WOLF STEEL LTD.
MADE IN CHINA
W385-2178
1.7 locating appliance
WARNING
!
• Due to high temperatures, this electric appliance should be located out of traffi c. Keep combustible materials such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” from the front of the appliance.
• Never located this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor barrier or exposed insulation. Localized overheating could occur and fi re could result.
• Do not expose the electric appliance to the elements (such as rain, etc.)
8
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2.0 installation
WARNING
!
• Risk of fi re! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or snagging to reduce the risk of fi re, electric shock, or personal injury. Do nut run cord under carpeting. Do not cover cord with throw rugs, runners, or similar items. Arrange cord away from traffi c areas and where it will not be tripped over.
• Risk of fi re! To prevent a possible fi re, Do not block air intake or exhaust in any manner. Do not use on soft surfaces where openings may become blocked.
• Risk of fi re! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for us only with the approved optional accessories. Use of optional accessories not specifi cally tested for this electric appliance could void the warranty and/or result in a safety hazard.
• If the information in these instructions is not followed exactly, a fi re or explosion may result causing property damage, personal injury, or death. Do not store or use gasoline or other fl ammable vapors in the vicinity of this or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, by covered as it may create a fi re hazard.
• Do not run the power cord horizontally, directly below the appliance.
Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffi c areas.
note:
Follow all national and local electrical codes.
installation
EN
2.1 minimum clearance to combustibles
Measurements are taken from the glass front Bottom Sides Back To p
note:
The power switch is located on the top left hand side of the appliance. Always ensure that access to this switch remains accessible.
Measurements are taken from the body
Sides, back, and top
8” (20.3cm) to ceiling / mantel
0”
0”
0”
0”
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EN
installation
2.2 minimum mantel clearances
WARNING
!
• When using paint or lacquer to fi nish the mantel, the paint or lacquer must be heat resistant to prevent discoloration.
Mantel
8" (203mm)
Wall
Floor
Side View
10
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Page 11
2.3 framing
Finishing Material
installation
EN
A
(Non-load
bearing)
B
3 1/2"
89mm
5"
127mm
MAX
MIN
MODEL NO. A B NEFL32FH-EU NEFL42FH-EU
21" (535mm) 27 13/16" (707mm)
21" (535mm) 38" (965mm)
A
B
NEFL50FH-EU NEFL60FH-EU NEFL72FH-EU
NEFL100FH-EU
21" (535mm) 45 15/16" (1166mm)
21" (535mm) 55 13/16" (1418mm)
21" (535mm) 67 7/8" (1725mm)
21" (535mm) 95 7/8" (2435mm)
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EN
installation
2.4 installing the appliance
Due to the many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall.
A. Select a location that is not prone to moisture and is located at least
36" (914mm) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc.
B. Have two people hold the appliance against the wall to determine the
fi nal location.
C. Place unit face down on a soft, non abrasive surface. Remove the
bracket from the back of the unit by removing the screws, refer to Figure 1.
D. Mark out location, then mount the bracket(s) onto the wall using the supplied screws. This bracket MUST
have the hooks facing upward and be level.
note:
It is strongly recommended that the mounting bracket be screwed into the wall studs where possible. If the wall studs cannot be used, ensure that the supplied plastic anchors are used to affi x the bracket to the wall and the bracket is adequately secured.
E. With the wall mounting bracket
F. Check the appliance for stability
installed, have two people lift the appliance up and insert the two hooks on the bracket into the two slots on the back of the appliance.
ensuring that the bracket will not pull free from the wall.
HOOK
SCREWS
GLASS FRONT
SIDE VIEW
FLOOR
BODY
21 5/8"
550mm
HOOK
NEFL32/42/50FH-EU Bracket Illustrated
NEFL60/72/100FH-EU Bracket Illustrated
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installation
2.5 recessing the appliance into the wall
Due to the many different fi nish materials used on walls, it is highly recommended that you consult your local builder before you install this appliance in the wall.
Select a location that is not prone to moisture and is located at least 36" (91.4cm) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc.
A. Measure the appliance and create a rough in with electrical. B. Remove the front glass, refer to "front glass removal" section. C. Hold the appliance up to ensure it will fi t into the framing. D. If the appliance is fully recessed into the wall:
• Bend the two top tabs upward on the front glass. Refer to Figure 4.
• Use the 6 screws (provided) to lock the appliance into the wall with the existing two side fl anges. Refer to Figure 2.
• Install the media and reinstall the glass front.
E. If partial recess into the wall:
• Use the two mounting brackets (supplied) to lock the appliance to the wall, see Figure 3.
note:
Two sets of holes are provided for recessing into wall. The wall structure may limit how far the appliance can be recessed. Use the appropriate set of holes when recessing to the frame. It may be necessary to use the four holes on the top and bottom.
EN
note:
It is recommended the walls of the appliance enclosure be fi nished (i.e. drywall) to avoid exposed insulation or vapour barrier coming in contact with the appliance. This will ensure clearance to combustibles is maintained.
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EN
installation
note:
The appliance tabs come bent. You must bend the tab fl at by hand when fully recessing the appliance into the wall. See Figure 4.
FIG. 4
2.6 installing the appliance into a mantel
A. Remove the glass front, refer to "front glass installation" section for removal instructions. B. Install the rubber feet onto the bottom of the appliance for stability, refer to "rubber feet installation"
section for instructions.
C. Install the top and bottom brackets provided. D. Insert the appliance into the mantel and secure it with the brackets or refer to "electric fi replace mantel"
installation manual for proper appliance installation instructions.
E. Place the crystal embers along the media tray, refer to "crystal ember installation" section. F. Reinstall the glass front.
14
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installation
2.7 rubber feet installation
A. Place the appliance face down on a soft surface. B. Using a screw driver, remove the screws on the bottom of the appliance. C. Install the 4 rubber feet (6 rubber feet for NEFL60/72/100FH) onto the bottom of the appliance using the
screws from Step B, see below.
note:
The screws for installing the rubber feet are secured to the appliance. Removal of the screws is necessary for installing the rubber feet.
EN
NEFL32/42/50FH-EU Illustrated
NEFL60/72/100FH-EU Illustrated
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EN
installation
2.8 hard wiring installation
WARNING
!
• Turn off the appliance completely and let it cool down before servicing. Only a qualifi ed service person should service and repair this electric appliance.
Hard wiring connection
If it is necessary to hard wire this appliance, a qualifi ed electrician must remove the cord connection, and wire the appliance directly to the house hold wiring.
This appliance must be electrically connected and grounded in accordance with local codes.
Fig. 1
Cover Plate
Fig. 2
A. Remove the cover plate from the right side bottom of the appliance by removing the three screws, as shown above.
C. Take the new cover plate, supplied in the hardware bag. Punch out the 7/8" (22.2mm) hole and install a box connector through the junction box. Snap the box connector clamp onto the supply wires. D. Using the wire connectors, connect the ground green wires (G), the common white wires (N) together, and the hot black wires (L). Refer to Figure 3. E. Reinstall the cover plate using the three screws, shown in Figure 1.
Fig. 3
N
L
B. Remove the wire connectors from the power cord. The power cord may be discarded.
G
16
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fi nishing3.0 fi nishing
WARNING
!
• Power supply service must be completed prior to fi nishing to avoid reconstruction.
• Heat vents and air openings cannot be covered in any circumstances.
3.1 front glass installation
WARNING
!
• Glass may be hot. Do not touch glass until cooled.
• If equipped with door latches that are part of a safety system, they must be properly engaged. Do not operate the appliance with latches disengaged.
• Facing and/or fi nishing materials must not interfere with air fl ow through air openings, louvre openings, operation of louvres, or doors/access for service. Observe all clearances when applying combustible materials.
• Before door is removed, turn the appliance off and wait until appliance is cool to touch. Doors are heavy and fragile so handle with care.
FOR MODELS NEFL50/60/72/100FH-EU ONLY:
A. Before installing the front glass, remove the screws securing the paper board on the inside of the
appliance that protects the control panel. Discard the paper board.
B. Reinstall the screws,see Figure 1. (For recessed installed appliances only) C. Remove the 2 screws from the top of the appliance. D. Have two people, lift the glass up and away from the appliance, holding the glass vertical not fl at while
carrying. Place the glass face down onto a soft, non-abrasive surface, careful not to fl ex the glass.
E. Bend the top tabs fl at, see Figure 2 F. Install the crystal embers, refer to "CRYSTAL EMBER INSTALLATION" section. G. Install the front glass by aligning with the pins on the appliance. Press the glass in and down to securely
engage with the brackets. It must be fully engaged to ensure the touch display panel performs properly.
H. Secure the front glass using the screws provided to the top of the appliance, see Figure 3.(If fully recessed
this is not necessary)
EN
FIG. 1
FIG. 2
Pin
Paper
Paper
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EN
fi nishing
FIG. 3
3.2 front glass removal
FOR WALL MOUNT, PARTIAL RECESS AND MANTEL INSTALLED APPLIANCE ONLY:
A. Remove the 2 screws from the top of the appliance, as shown below. B. Have two people lift the glass up and away from the appliance, holding the glass vertical not fl at while
carrying. Place the glass face down onto a soft, non-abrasive surface, careful not to fl ex the glass.
C. Install the crystal embers, refer to "cystal ember installation" section. Install the front glass by aligning with
the pins on the appliance. This ensures the touch display panel performs properly.
3.3 crystal ember installation
The glass front must be removed and the appliance must be secured in its fi nal location before the crystal embers are installed.
A. Carefully place crystal embers into the bottom media tray on the front of
the appliance as illustrated. Apply an even layer from side to side.
18
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Page 19
operating instructions
WARNING
!
4.0 operating instructions
• While the appliance is operating do not remove the glass panel. This will cause the remote control and touch panel to disfunction.
Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate.
note:
Ensure the house circuit breakers for the power supply are turned on. In the event of a power failure, the appliance will lose its memory function and will reset to factory mode when the power returns.
4.1 main power button
The main power button is located on the front bottom right side of the appliance.
4.2 operating touch display panel and remote control
EN
The touch display panel is shown by LED's on the front bottom right of the appliance. The LED's will disappear after 10 seconds of no function change. The Main Power button will be dim.
POWER
FLAME - ORANGE
FLAME - BLUE
HEATER
TIMER
TEMPERATURE
Turns the appliance ON/OFF.
Controls Orange Flame brightness. 6 Settings: ( F5-F4-F3-F2-F1-F0 ) Flame dims from F5 to F1.
F5 is the brightest setting and F0 is off.
Controls Blue Flame brightness. 6 Settings: ( F5-F4-F3-F2-F1-F0 ) Flame dims from F5 to F1.
F5 is the brightest setting and F0 is off..
Controls the Heater. Press button to initiate the heater. (H0) no heater or blower. (BL) blower only. (H1), heater blows warm air (750W) (H2), heater blows hot air (1500W)
NOTE: Heater functions cycle from H0-BL-H1-H2, Press and hold the heater button for 5s, the heater and temperature setting will be locked onto the selected setting. Hold the button for 5s again, the heater will be unlocked.
Controls the Timer. 9 Settings: (0.5h, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h) Press button
until reach desired setting.
1. Press once: Touch panel indicator becomes active.
2. Press again until desired setting is reached. Digital display shows setting circles as below.
Display Value
°
Temperature
NOTE: Press the button for 5 seconds, the temperature
setting will switch from °C to °F. Same way from °F to °C.
C
°
F
(950W)
(2000W)
0123456789N
18 19
20 21 22 23 24 25 26 27
64 66
68 70 72 74 76 78 80 82
ON ON
WARNING: Do not move or remove the glass panel, when the appliance is plugged in and operating. This will cause the remote control and touch panel to no longer function.
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EN
maintenance
5.0 maintenance WARNING
!
• Preparation for maintenance: always disconnect the power and allow the electric appliance to cool before performing any cleaning, maintenance, or relocation of this electric appliance. Turn controls to off and remove plug from outlet or turn of the house circuit breaker to electric appliance receptacle.
• Do not install replacement lamps that exceed specifi ed maximum watts.
• The halogen lamps in your appliance can be extremely hot. Allow at least 10 minutes between turning off the appliance and removing the lamps to avoid accidental burns.
• Do not handle the lamp with bare fi ngers, oils from your skin will damage the lamps when they heat up. use gloves or a clean dry cloth when handling lamps.
5.1 remote battery installation
note:
The remote control has a removable plastic tab to prolong the battery life while shipping. Remove the tab for the remote control to function.
1. To replace the existing battery remove the battery holder.
2. To remove the battery holder turn remote onto rear side and press the left side leaver towards the center while pulling the battery holder out using the slot provided.
3. Replace existing battery, type CR 2025, with a new battery and reinstall the battery holder into the remote by sliding it into position, as shown.
Battery (CR 2025)
(Rear Side)
Remote
Battery Holder
note:
The remote control has a removable plastic tab to prolong the battery life while shipping. Remove the tab for the remote control to function.
The remote control must remain within 5 meters or 17 feet of the appliance to be effective, this range may be reduced when battery power is depleted.
20
W415-1699 / 02.08.16
Page 21
6.0 wiring diagram
WARNING
!
• Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service and repair this electric appliance.
wiring diagram
NEFL32FH-EU
NEFL42FH-EU
EN
NEFL50FH-EU
W415-1699 / 02.08.17
21
Page 22
EN
wiring diagram
NEFL60FH-EU
NEFL72FH-EU
22
W415-1699 / 02.08.16
NEFL100FH-EU
Page 23
7.0 replacement parts
WARNING
!
• Failure to position the parts in accordance with this manual or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury.
Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor.
For warranty replacement parts, a photocopy of the original invoice will be required to honour the claim.
When ordering replacement parts always give the following information:
• Model & Serial Number of appliance
• Installation date of appliance
• Part number
• Description of part
• Finish
Parts, part numbers, and availability are subject to change without notice. Parts identifi ed as stocked will be delivered within 2 to 5 business days for most delivery
destinations. Parts not identifi ed as stocked will be delivered within a 2 to 4 week period, for most cases. Parts identifi ed as ‘SO’ are special order and can take up to 90 days for delivery
replacement parts
EN
W415-1699 / 02.08.17
23
Page 24
EN
replacement parts
1
2
3
4
5
6
7
9
8 10 12
11
13
14 15
16
REF. NEFL32FH-EU NEFL42FH-EU NEFL50FH-EU NEFL60FH-EU NEFL72FH-EU NEFL100FH-EU Description
1 W300-0226 W300-0224 W300-0227 W300-0228 W300-0229 W300-0230 Front Glass
2 W475-1192 W475-1185 W475-1193 W475-1194 W475-1195 W475-1196 Acrylic Plastic Panel
3 W405-0033 W405-0033 W405-0033 W405-0033 +
W405-0037
4 W497-0014 W497-0013 W497-0015 W497-0016 W497-0017 W497-0018 Plastic Strip
5 W080-1616 W080-1616 W080-1616 W080-1616 W080-1616 W080-1621 Wall Mounting Bracket
6 W200-0571 W200-0572 W200-0572 W200-0572 W200-0572 W200-0572 Cord Cover
7 W527-0009 W527-0008 W527-0010 W527-0011 W527-0012 W527-0013 Refl ector Spindle
8 W435-0087 W435-0087 W435-0087 W435-0087 W435-0087 W435-0087 Synchronous Motor (EU)
9 W062-0073 W062-0073 W062-0073 W062-0073 W062-0073 W062-0073 Blower and Heater Assembly (EU)
10 W190-0095 W190-0095 W190-0095 W190-0095 W190-0095 W190-0095 Remote Control
11 W190-0096 W190-0096 W190-0096 W190-0101 W190-0101 W190-0101 Circuit Board
12 W497-0019 W497-0020 W497-0021 W497-0022 W497-0023 W497-0024 Crystall
13 W370-0050 W370-0050 W370-0050 W370-0055 W370-0055 W370-0057 Hardware Kit
14 W475-1184 W475-1184 W475-1184 W475-1184 W475-1184 W475-1184 Control Panel (With Remote Receiver)
15 W750-0370 W750-0371 W750-0372 W750-0373 W750-0374 W750-0375 Wire Harness
16 W690-0021 W690-0021 W690-0021 W690-0021 W690-0021 W690-0021 Thermostat
W405-0033 + W405-0037
W405-0033 + W405-0037
LED Light
24
W415-1699 / 02.08.16
Page 25
8.0 troubleshooting
replacement parts
WARNING
!
• Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service and repair this electric appliance.
SYMPTOM PROBLEM TEST SOLUTION
Dim or no fl ame Flame brightness not selected See “OPERATING INSTRUCTIONS” section.
Flame LED’s are burnt out Inspect the LED and replace them if necessary
Main PCB Board burnt out Inspect the Main PCB Board and replace if necessary
Ember bed is not glowing or dimming
No warm air coming out of appliance
Appliance turns off and will not turn on
Brightness not selected See “OPERATING INSTRUCTIONS” section.
Ember LED’s are burnt out Inspect the ember bed LED’s and replace if necessary
Main PCB Board burnt out Inspect the Main PCB Board and replace if necessary
Heater setting not selected See “OPERATING INSTRUCTIONS” section.
Heater has been locked out See “OPERATING INSTRUCTIONS” section..
Room temp. is higher than appliance setting (if set to room temp)
Appliance has overheated and safety thermal switch has tripped
Heater is burnt out Inspect the blower and heater and replace it if necessary
House circuit breaker has tripped
Appliance’s fuse has blown Replace the fuse.
Reset temperature setting
Unplug power or turn-off the circuit breaker, allow appliance to cool for 15 minutes
Reset house circuit breaker
EN
Appliance will not come on when power button/ switch is put into the “ON” position
Remote control does not work
Heater shuts off automatically
Touch panel / Remote Control do not work
Appliance has overheated and safety thermal switch has tripped
Appliance is not plugged into an electrical outlet
Hard wire connections are not correct (if applicable)
Appliance has overheated and safety thermal switch has tripped
Circuit board is burnt out Inspect the circuit board and replace it if necessary.
Low/dead batteries Replace batteries in remote control.
Remote receiver malfunction Ensure remote receiver is not blocked. Replace control panel.
Room is too warm The heater has a built-in thermostat so it will shut off automatically once
The front glass is moved or not secured properly.
Unplug power or turn-off the circuit breaker, allow appliance to cool for 15 minutes to reset the thermal switch, then plug in or turn it on.
Check plug and plug it in
See “HARD WIRING INSTALLATION” section.
Unplug power or turn-off the circuit breaker, allow appliance to cool for 15 minutes, then plug in or turn the breaker on.
the pre-set temperature is reached. It will also turn on automatically if the room temperature drops below the pre-set temperature
Unplug the appliance, if the appliance is recessed to the wall, shut off house circuit breaker. Ensure the front glass is in the correct location and is sitting fl at to the appliance touch panel. After 10 seconds, plug or turn on the appliance to reset it.
note:
Care must be taken when removing and disposing of any broken glass or damaged components. Be sure to vacuum up any broken glass from inside the appliance before operation.
W415-1699 / 02.08.17
25
Page 26
EN
9.0 warranty
replacement parts
NAPOLEON electric appliances are manufactured under the strict Standard of the world recognized
NAPOLEON products are designed with superior components and materials and assembled by trained craftsmen who take
great pride in their work. Once assembled, the complete appliance is thoroughly inspected by a
installer, service agency, or supplier
Electrical components and wearable parts are covered and NAPOLEON will provide replacement parts free of charge during the fi rst year of limited warranty. This covers: fan/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.* Light bulbs and fuses are NOT covered by the warranty. Any labour related to warranty repair is not covered. * Construction of models vary. Warranty applies only to components included with your specifi c appliance.
NAPOLEON warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. Provided that the purchase was made through an authorized NAPOLEON dealer, your appliance is subject to the following conditions and limitations: Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fi re codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse, or neglect and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion, or discolouring caused by excessive heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs. In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship, provided that the product has been operated in accordance with the operation instructions and under normal conditions. NAPOLEON will not be responsible for installation, labour, or any other expenses related to the reinstallation of a warranted part, and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the Limited Warranty, NAPOLEON’s responsibility under this warranty is defi ned as above, and it shall not in any event extend to any incidental, consequential, or indirect damages. This warranty defi nes the obligations and liability of NAPOLEON with respect to the NAPOLEON electric appliance and any other warranties expressed or implied with respect to this product; its components or accessories are excluded. NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. Any damages to appliance, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals, or cleaners will not be the responsibility of NAPOLEON. NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. All parts replaced under the Limited Warranty Policy are subject to a single claim. All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation. The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service from a dealer.
ISO 9001 : 2008 Quality Assurance Certifi cate.
qualifi ed and authorized
before packing to ensure that you, the customer, receive the quality product that you
expect from NAPOLEON.
Napoleon Electric Appliance Limited Warranty
Conditions and Limitations
All specifi cations and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered
26
W415-1699 / 02.08.16
trademark of Wolf Steel Ltd.
Page 27
10.0 service warranty
replacement parts
EN
This heater must be serviced annually depending on usage
Appliance Service History
Date Dealer Name Service Technician Name Service Performed Special Concerns
W415-1699 / 02.08.17
27
Page 28
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