NAPCO ISEE-SCHGW Installation Manual

R
Amityville, New York 11701
For Sales and Repairs, (800) 645-9445
For Technical Service, (800) 645-9440
Publicly traded on NASDAQ Symbol : NSSC
© NAPCO 2009
NAPCO iSeeVideo
ISEE-SCHGW
Installation Guide
WI1795 04/09
ISEE-SCHGW
Single Channel Video Gateway
Internet
VideoAlert.net
SERVER
Designed exclusively for use with NAPCO iSeeVideo VideoAlert.net Server
COMPATIBLE
1
ISEE-SCHGW Specifications
1 Video Input, NTSC/ PAL auto detect
1 Video Output
Video Compression: MPEG-4/ M-JPEG Dual Stream simultane-
ously
Resolution: 4CIF, CIF, QCIF
Max: 704 x 480 (NTSC) / 704 x 576 (PAL)
Default: 352 x 240 (NTSC) / 352 x 288 (PAL)
Min: 176 x 120 (NTSC) / 176 x144 (PAL)
Frame Rate: Up to 30 frame per second in all resolution
Audio Compression G.726 ADPCM, G.711 PCM
Video Trigger Input
Motion Detection: 4 Detection Areas with individual sensitivity
controls
LAN: DM9102D, 10/100BaseT, Auto-MIDX
LED Indicators: Ready, Active, Network
Connectors:
Ethernet RJ-45, Power, Reset, Composite Video In, Com-
posite Video out, Audio In, Audio Out
External Power Adapter: 12V/1A, 100~240 VAC, Switching
Certification: CE/ FCC
Dimensions: 90mm (W) x 30mm (H) x 140mm (L)
Operation Environment
Temperature: 0-40 ºC
Humidity: 20-80% RH
Table of Contents
Features and Specifications ..............................2
System Overview ...............................................3
Installation Overview .......................................... 4
Installing the ISEE-SCHGW ..............................5
Connecting to the Internet.................................. 6
Account Activation.............................................. 7
Adding Gateways to an Existing Account ........10
Configuring Motion Detection........................... 12
Setting a Motion Schedule ...............................13
Viewing Stored Video....................................... 14
Setting up the EOP modules............................ 15
Creating a Secure EOP Network .....................16
Frequently Asked Questions............................ 17
Troubleshooting ...............................................18
NAPCO Limited Warranty ................................20
ISEE-SCHGW SPECIFICATIONS
Dimensions 1.2 x 3.55 x 5.5
Input Voltage: 12VDC via 100-240VAC to
Current: 1,000mA
(H x W x D), Inches
12VDC Transformer (supplied)
(Transformer rating)
ISEE-EOP-MOD200
SPECIFICATIONS
Dimensions 5.5 x 4.0 x 2
Input Voltage: 100-240V AC, 50-60 Hz
(H x W x D), Inches
G-BOX SPECIFICATIONS
Dimensions 5 5/8 x 3 3/8 x 1 1/8
Input Voltage: 9VAC via 120VAC to 9VAC
Current: 180mA Max (all 4 LAN ports in
(H x W x D), Inches
Transformer (supplied)
use)
ORDERING INFORMATION
SCHGW -EOPKT/12 One Gateway Kit
Includes:
ISEE-SCHGW , Power Adapter.
(1)
ISEE-EOP MOD200, 6' CAT5 cable.
(2) (12) months VideoAlert.net service.
SCHGW -EOP/12
Additional Gateway Kit
Includes:
ISEE-SCHGW , Power Adapter.
(1)
ISEE-EOP MOD200, 6' CAT5 cable.
(1) (12) months VideoAlert.net service.
ISEE-SCHGW/12
Single Channel Gateway
Includes:
ISEE-SCHGW , Power Adapter.
(1) (12) months VideoAlert.net service.
G-BOX
Internet Interface Module
Includes:
G-BOX
(1) (1) Power Adapter. (1) 3’ CAT5 Patch Cable
NAPCO Security Systems, Inc.
333 Bayview Avenue, Amityville, New York 11701
For Sales and Repair, call toll free: (800) 645-9445
For direct line to Technical Service,
call toll free: (800) 645-9440
Internet: http://www.napcosecurity.com
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2
Overview of the iSeeVideo VideoAlert.net System
The NAPCO iSeeVideo VideoAlert.net system allows remote video
internet monitoring of residential and light commercial properties. Its unique subscription-based account system provides the opportunity to realize recurring revenue from typical CCTV video installations.
The iSeeVideo ISEE-SCHGW is a Single Channel Video Gateway that converts any analog CCTV camera into internet ready IP camera. Using MPEG4 compression, it provides video images with a maximum of 704 x 480 lines of resolution that can be viewed through the iSeeVideo VideoAlert server on virtually any computer in the world at up to 30 frames per second. The Gateway provides an input trigger that when activated, will prompt the transmission of video clips to the VideoAlert.net server. It also has a local video output that provides a local video signal for connection to a monitor or for local distribution using a video modulator. The Gateway provides (at no additional service charge) dynamic IP
support through the NAPCO iSeeVideo DNS server - every 16 seconds the Gateway checks in with its DNS server to insure that the DHCP IP address is always kept current.
The ISEE-EOP-MOD200 is an optional Ethernet-Over-Power module that allows the transmission of video signals over the existing power lines of a home or business. The simple Plug-n-Play installation allows the iSeeVideo devices to connect to the G-BOX or Customer’s router by simply connecting the devices to their respective EOP modules and then into the electrical outlets. The modules create a powerline network ideal for the transmission of video signals at up to 200 megabits per second. The EOP modules are fully capable of transmitting data across the phases of typical residential multiphase power systems.
The G-BOX (Patented) is an optional Internet Video accessory that allows optimum performance on cable broadband service installations by establishing a point to point connection between the video gateway and the PC. The G-BOX is designed to be placed between the broadband modem and router, and also functions as a router for cases where the customer's PC is the only device connected to the broadband modem. The G-BOX will also function as a switch if devices are plugged into the LAN ports. provides 4 auto-sensing LAN ports for connection to the ISEE-
SCHGW
BOX functions as both a DHCP client and server, to fit seamlessly into all typical DHCP environments. The G-BOX also functions as a switch in cases where additional port expansion is required.
and to the customer's PC, router or other equipment. The G-
ISEE-EOP-MOD200
G-BOX
(OPTIONAL)
Customer's Broadband
Modem
Internet
VideoAlert.net
Server
Internet
The NAPCO VideoAlert.net server maintains VideoAlert accounts and allows subscribers to view their ISEE-SCHGW gateway from any personal computer or web enabled cell phone. It is compatible with computers running the Microsoft Windows
®
, Apple® and Linux® operating systems and is also compatible with any WAP enabled cell phone or mobile video device. The server also automatically notifies the subscriber by email upon receipt of triggered video events and archives them for viewing at a later time. Each subscriber account provides 50Mb of storage, allowing the archiving of about (75) 10 second video clips (adjustable 5 sec pre­alarm and 5 sec post-alarm). The server is designed to allow the customer to have complete control of their account in regard to passwords, email addresses and other personal information.
3
INSTALLING, ACTIVATING AND CONFIGURING THE ISEE-SCHGW
The installation and activation of the VideoAlert system has been designed to be "plug and play", requiring no special training or tools and no knowledge of TCP/IP or networking for typical installations. The primary installation steps de­picted below are covered in detail on the following pages:
1 Install the ISEE-SCHGW gateways and cameras, (page 5)
2 Wire The Network Connection. (page 6)
3 Activate the new ISEE-SCHGW account on the VideoAlert server. (page 7)
4 Configure the gateway for motion detection triggering (Optional) (Page 12).
(Optional) The gateway may be configured for motion detection on-line by simply going to www.VideoAlert.net and entering the gateway security code number printed on the sticker on the bottom of the gateway.
,
BROADBAND
MODEM
Alternate G-BOX configuration to be used for optimum performance in cable broadband installations
CUSTOMERS ROUTER
(OPTIONAL)
CUSTOMER'S PC
OVERVIEW OF TYPICAL ISEE-SCHGW INSTALLATION
(Power connections not shown)
FROM BROADBAND
PROVIDER
ISEE-SCHGW
ISEE-SCHGW
4
1 INSTALL AND WIRE THE ISEE-SCHGW
Descriptions of Terminals and Connections and Indicators
VIDEO IN
Connect BNC connector from the analog camera to the Video IN connector.
VIDEO OUT (Optional)
To provide a video signal to local monitor or video distribution system, connect to video out terminal.
Audio LINE / MIC IN (Optional)
Connect a standard PC compatible microphone to the 3.5mm LINE/MIC Input for 2 way audio operation.
Audio LINE OUT (Optional)
Connect a powered speaker to the 3.5mm LINE OUT jack for 2 way audio operation.
NETWORK LED
Flashes to indicate an active network connection.
ACTIVE LED
Flashes to indicate that video device is being accessed (viewed).
POWER
Lights to indicate that module power is present.
ETHERNET
Connect CAT5 cable from broadband modem or network to RJ-45 terminal.
POWER
Connect to supplied 12VDC power adapter.
TRIGGER INPUT TERMINALS
To initiate transmission of video to the VideoAlert.net server, wire a normally closed relay across the DO and DI terminals. A momentary open across this connection will trigger video. The trigger input feature must be activated in Advanced Fea­tures (page 14).
Note: Prior to using the audio feature, it is recommended that the viewer/listener obtain any required advance consent of the occupants of the premises.
CONTROL
PANEL
DI
DO
N/O N/C
RB1000
COM
AUX
PWR
12V
(+)
(-) (-)
PGM
(-)
BLACK
RED
Typical connection to control panel PGM Output using NAPCO RB1000 form “C” relay
5
2 WIRE THE NETWORK CONNECTION
Cable Modem Service Installation
The use of the optional G-BOX in Cable Broadband service applications is highly recommended to provide optimum frame rate and resolution performance. Follow the installation and connection steps below:
NOTE: If no G-BOX is available, the Cable installation may be wired in same configuration as DSL Modem, below.
1 Power down Cable Modem and Router. 2 Wire G-BOX in standard configuration as shown
(G-BOX WAN to Modem WAN).
3 Wait 15 minutes and power up Cable Modem. 4 Wait 1 minute and power up G-BOX, then Cus-
tomer’s Router.
5 Test local PC for Internet connectivity (open internet
browser and browse internet).
6 Go to www.VideoAlert.net and click NEW ACTIVATION to activate account.
Some ISP providers lock onto the MAC address of the first device after the modem. Powering down the
modem for 15 minutes will force the ISP to recognize the new MAC address of the G-BOX upon power up.
DSL Broadband Modem Installation
1 Power down DSL Modem and Router. 2 Wire as shown. 3 Wait 15 minutes and power up Modem. 4 Wait 1 minute and power up VIP Devices and
then Customer’s Router.
5 Go to www.VideoAlert.net and click NEW ACTIVATION to activate account.
ISP Type cannot be identified
In some commercial applications, it may not be possible to identify the type of ISP, or identify the modem or routers that may be in front of the internet connection provided by the subscriber. In these cases, wire as shown below:
1 Connect the VIP devices directly into the network connection as shown (typically an network RJ45 jack connected to a
router). This corresponding port on the router must provide access to the internet.
2 Power up the VIP Device. 3 Go to www.VideoAlert.net and click NEW ACTIVATION to activate account.
This configuration will work for most commercial installations. If there is no Internet connectivity, there may be an enter-
prise class router and firewall between the network jack and the outside internet connection. This connection can be completed by asking the IT professional to open this port to the outside world.
NOTE: If additional ports are required, the G-BOX may be used as a switch
1 Power down all devices to be connected to the G-BOX. 2 Connect the devices to the G-BOX LAN ports as
shown.
3 Power up all devices, wait one minute, power
down and then up again to ensure proper switch operation.
BROADBAND
DSL
MODEM
G-BOX
CUSTOMER'S
BROADBAND
DSL
MODEM
CUSTOMER'S
ROUTER
BROADBAND
MODEM
CUSTOMER'S
ROUTER
G-BOX
WAN
(INTERNET)
WAN LAN1 LAN2 LAN3 LAN4
WAN
(INTERNET)
WAN
LAN1 LAN2 LAN3 LAN4
CUSTOMER’S PC AND OTHER DEVICES
WAN LAN1 LAN2 LAN3 LAN4
VIP Devices
WAN
(INTERNET)
CONNECTION
NETWORK
CUSTOMER'S PC
AND OTHER DEVICES
WAN LAN1 LAN2
WAN LAN1 LAN2 LAN3 LAN4
CUSTOMER’S PC AND OTHER DEVICES
VIP Devices
VIP Devices
VIP Devices
6
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