The Command Center is a “smart”
user-friendly, menu-driven keypad
designed for your Security control panel.
The keypad is interactive, its alphanumeric
screen will not only display the status of
your system, but will also give you stepby-step instructions to guide you through
all operations.
This booklet contains important
information about the operation of your
system with this Command Center
Keypad. Read it carefully and keep it
Test your sounding device and backup battery
(These tests should only be performed on weekends or at a time
designated by your alarm company.)
While disarmed, press A.
1.
Answer NO (press F) until “ACTIVATE BELL TEST” appears in the
2.
window.
Press YES (E) to execute the test. The alarm will sound for about
3.
two seconds.
If the alarm does not sound, call for service.
•
If the battery is low, “LOW BATTERY E02-00 SERVICE” will appear
•
in the display indicating a low battery condition. Allow 24 hours for
the battery to recharge. If the trouble continues, call for service.
handy for future reference. Check the
Glossary for an explanation of terms that
may be unfamiliar to you.
You'll probably find subjects
mentioned in this booklet that do not apply
to your system. Napco control panels have
such a wide variety of features that few
security systems, if any, will ever need
them all. Your alarm professional has
chosen appropriate features for your
particular needs.
IMPORTANT - TEST YOUR SYSTEM WEEKLY
Regardless of how your system has
been configured, rest assured that it has
been carefully designed and engineered to
the highest industry standards. To assure
optimum safety and security, familiarize
yourself with this equipment. Periodically
check its condition and state of readiness
by testing it at least once a week in both
the ac/battery and battery-only modes
(ask your alarm professional how to make
these tests).
Test your central station communicator
(Activate Dialer Test programmed? YES NO)
Notify your Central Station of the impending test.
1.
While disarmed, enter your User Code and press A.
2.
Answer NO (press F) until “ACTIVATE DIALER TEST” appears in
3.
the window.
Press YES (E) to send a test code to the central station.
4.
If the test is not successful, “COMM FAIL E03-00 SERVICE” will
•
display, indicating a communication failure. Call for service.
Any subsequent successful transmission will clear a “Failure to
Lights (green) to
indicate that the system is ready
for arming. If a zone is not
secured the light will be off and
the zone will display in the
window. If a zone has been
bypassed, the STATUS light will
blink while armed.
ARMED Light. Lights (red) to
3
indicate that the system is armed.
If an alarm has occurred, the
ARMED LED will be flashing.
FUNCTION Button. Selects
4
available system functions as
displayed in the window. The
selected function is executed by
pressing the
D button.
5
BYPASS Button.
(1) Deactivates
selected zones from the system.
(2) Unbypasses a bypassed zone
(GEM-P3200/9600 panels only).
RESET Button. (1) Resets
6
various system troubles, displays,
etc. (See text.) (2) Resets
residential smoke detectors.
Numerical Keys (1-9, 0). Used to
7
enter codes, zone numbers, etc.
ON/OFF Button. Entry key.
8
Causes the entered code or
selected function to be executed.
INTERIOR Button.
9
(1) Bypasses
all Interior Zones simultaneously
to allow free movement within the
premises. (2) Scrolls the window
display forward (NEXT). (3)
Answers “YES” to questions in
the window display.
10
INSTANT Button.
(1) Cancels
entry delay on Exit/Entry Zones,
causing an instant alarm upon
violation. (2) Scrolls window
display backward (PRIOR). (3)
Answers “NO” to questions in the
window display.
AREA Button (*). Selects other
11
areas and is used with
emergency buttons.
Emergency Buttons.
12
the
G
button to signal an
Used with
emergency, as follows:
Press the
7 and the G buttons
for Fire Emergency.
Press the
8 and the G buttons
for Auxiliary Emergency.
9
Press the
and the G buttons
for Police Emergency.
5
SETTING THE ALARM (ARMING) WHEN LEAVING
BYPASSED
BYPASSED
SYSTEM READY
EXIT TIME 060
PLEASE LEAVE NOW
CAN’T ARM SYSTEM
ZONES FAULTED
ZONE FAULTED
02 BACK DOOR
BYPASSED
02 BACK DOOR
Arming the System
1
Check the keypad.
The green STATUS light must be on in order to arm. If the
green light is off, “ZONES FAULTED” will display in the window followed by the
number and description of each faulted zone. Note each problem zone and
secure it by closing a window, door, etc. When all zones are secure, the green
STATUS light will come on and the window will display “SYSTEM READY”.
2
Arm the system.
ZONES FAULTED
Enter your code and press
. The green STATUS light will go
D
off, the red ARMED light will come on and the window will display “EXIT TIME
XXX”, “PLEASE LEAVE NOW” (where “XXX” represents the exit time remaining,
in 10-second steps).
“INVALID ENTRY, TRY AGAIN”.
3
Leave the premises.
Priority Arming
02 BACK DOOR
BYPASSED
BYPASSED
Note:
Leave through the exit door before exit time expires.
If you enter a wrong code, the keypad will display
If you attempt to arm with a faulted Zone, a 3-second tone will sound at the keypad.
“CAN'T ARM SYSTEM”, and “ZONES FAULTED” will display in the window,
indicating that the faulted zone(s) must be secured before the panel can be armed.
BYPASSED
02 BACK DOOR
Selectively Bypassing Zones
If you cannot locate or repair the problem yourself, call for assistance. If you cannot
get immediate help, bypass the problem zone(s) from the system by pressing
B
then the zone number (or vice versa).
Bypassed zones are unprotected. If armed with zones bypassed, be sure to
Note:
have the system checked as soon as possible
,
6
SETTING THE ALARM (ARMING) WHEN LEAVING
SYS/TRBL
SYS/TRBL
SYS/TRBL
SYSTEM TROUBLE
LOW BATTERY
E02-00 SERVICE
CAN’T ARM SYSTEM
PRESS RESET KEY
EXIT TIME 060
PLEASE LEAVE NOW
CAN’T ARM SYSTEM
AREA X IN TROUBLE
System Trouble
If you attempt to arm with a “SYSTEM TROUBLE” display alternating with an indicated trouble
code (e.g. “E02-00” (low battery); see SYSTEM TROUBLE ERROR CODES), a 3-second tone
will sound at the keypad. The window will display "CAN'T ARM SYSTEM, PRESS RESET KEY".
If you cannot correct the problem immediately, pressing
C will enable you to arm in this
condition. Be sure to call for service as soon as possible.
Area Arming (Optional)
Some systems may be divided, or partitioned, into smaller independent subsystems, which are
referred to as Areas. In a system that has been partitioned into multiple areas, one or more area
may be armed while others remain disarmed.
Manager's Mode (Optional)
The Manager's Mode allows the user to arm / disarm other areas in a partitioned system.
arm/disarm a different area:
2. Press
3. Enter your User Code followed by
4. Press
Global Arming
Press the numerical key representing the other area number.
1.
followed by D. The keypad will now provide status and control of that area.
G
to arm or disarm the area.
D
followed by D to return to the home area.
G
(Optional) (Not available with GEM-P1632/816 panels)
To arm all areas simultaneously, press
To disarm all areas simultaneously, press
The User Code must be valid in all area(s).
•
If any zone is not secured, the keypad will display “CAN’T ARM SYSTEM, AREA X IN
•
9, G
0, G
and enter your code followed by D.
and enter your code followed by D.
TROUBLE”, where X indicates the number of the Area in trouble. All faulted zones in the
respective area(s) must be secured or bypassed. Note: If a system trouble is indicated, the
system cannot be armed using this method.
To
7
PROTECTING YOURSELF WHILE ON THE PREMISES
BYPASSED
Your system may have provisions for two groups of Interior Zones. (Optional) (Interior Groups programmed?
Press
SYSTEM READY
E
, followed by D to Bypass Interior Group 1: [ ____________________________________ ]
•
Press E twice followed by D to Bypass Interior Group 2: [ ______________________________________ ]
•
Press E three times followed by D to Bypass both Interior Groups 1 & 2.
Automatic Interior Bypass
Your system may have been programmed for Automatic Interior Bypass, which allows it to recognize that you have armed the
system and remained in the house, prompting it to automatically adjust the interior protection accordingly.
•
If you arm the system and remain in the house, all Interior Zones are automatically bypassed. The keypad will display
“BYPASSED” indicating that it is safe to move about.
•
If the system is armed and you leave, the Interior Zones will unbypass, providing complete interior protection.
SYSTEM ARMED I
arming, or at any time after the system is armed. When armed with Instant Protection opening the entry door will cause an
immediate alarm.
•
When arming with Instant Protection, the exit delay will remain in effect, allowing exit of the house just after arming. While
armed, the window will display “SYSTEM ARMED” (“SYSTEM ARMED I” will display with the GEM-P9600/3200) and the
red ARMED light will flicker rapidly to indicate instant protection.
Bypassing Interior Zones
I
nterior Zones, when bypassed, allow free movement within the home while the
protection of armed perimeter zones is maintained. To bypass Interior Zones, press
When retiring for the evening, after all family members are home, you can cancel the
entry delay on the Entry Zone(s). To arm with instant protection, press
F
just prior to
8
PROTECTING YOURSELF WHILE ON THE PREMISES
Easy Exit
Your system may have been programmed for Easy Exit, which allows a user to exit the premises while the system is armed. By
activating Easy Exit while the system is armed, the Exit Delay countdown will take place, during which time you are permitted to leave
through the exit door. The Easy Exit Delay time will be identical to the Exit Delay time the system gives you each time it is armed.
This will allow, for example, an early morning commuter to exit the house, without having to disarm and rearm the system, awaking the
family.
Press D to activate Easy Exit on your system.
(Optional - Easy Exit programmed? YES NO)
Press E to activate Easy Exit on your system.
Emergency Buttons
The Blue Emergency Buttons (
the system is armed or disarmed. The emergency signal will only be transmitted when an
Emergency Button and
(GEM-P3200/GEM-P9600 V11D or less, GEM-P1632 V8G or less)
(GEM-P3200/GEM-P9600 V20 or greater, GEM-P816/P1632 V9A or greater)
Simultaneously press 9 and G to alert the central station of a
7 and G to alert the central station of a fire
8 and G to alert the central station of an
9
TURNING OFF THE ALARM (DISARMING) WHEN RETURNING
DISARM SYSTEM
ENTRY TIME XXX
INVALID ENTRY
TRY AGAIN
****
ALARM
****
02 - BACK DOOR
Disarming the System
Enter your premises through the Entry/Exit door. The keypad will sound a steady or pulsing
1
tone to remind you to disarm the system before your Entry Delay time expires.
Enter your User Code and press
2
system has been disarmed. If you enter an invalid code, the keypad will beep 4 times,
signifying an error. Re-enter your code immediately. 10 seconds before Entry Delay expires,
the keypad will emit a pulsing warning tone.
Alarm Indication / Silencing an Alarm
If the red ARMED light is flashing and “ALARM” is displayed, an alarm occurred while you were
out. Proceed with caution! If you suspect that an intruder may still be on the premises, leave
immediately and call authorities from a neighbor's phone.
To silence an audible alarm:
Enter your code and press D. After the system is disarmed, the window will continue
1
.
The red ARMED light will go out, indicating that the
D
to display “ALARM” followed by the zone(s) violated.
To reset the display, note the zones violated, then press
If an intruder forces you to disarm your system, enter your Ambush Code and press
(1) A 2-digit code (prefix) entered just prior to your normal User Code and (2) A separate and unique User Code.
Example Type 1 (Prefix): If your User Code is 1234 and your Ambush Code is 99, press
Example Type 2 (Unique): If your User Code is 1234 and your Ambush Code is 8899, press 8899
Using your Ambush Code will send a silent alarm to the central station. The red ARMED light will go out and the window will display “SYSTEM
READY” as if the system were normally disarmed. There will be no indication that a silent alarm has been sent.
03 - LIVING ROOM
2
Ambush
My Ambush Code is ___________________
(Optional) Your Ambush Code Type is:
D
TYPE 1
.
There are two types of Ambush Codes:
991234
C
(Prefix)
.
TYPE 2
D
D
(Unique)
.
10
FIRE PROTECTION
(Applicable only where local ordinance permits use of this alarm control panel for fire protection.)
FIRE
FIRE TBL
SYS/TBL
FIRE ALARM
FIRE TROUBLE
Fire-Zone Alarm
If a fire is detected, “FIRE ALARM” will be displayed and the keypad sounder will pulse.
If a fire is in progress, evacuate the premises immediately! If necessary, call the
1.
Fire Department from an outside phone.
Press the C button to silence the keypad sounder.
2.
If there is no evidence of a fire, enter your User Code and press D to turn off the
3.
alarm.
Check smoke detector(s). If a smoke detector tripped, its red alarm indicator light will
4
be on.
After the alarm condition is corrected (thermostat cooled down; smoke cleared from
detector; etc.), pressing
NOTE: When the Fire Zone is reset, the FIRE icon on the left side of the display will go
out. If the FIRE icon is still displayed, the fire zone has not been properly reset. If you
cannot clear this condition by pressing C, call for service.
C again will reset the keypad within about 10 seconds.
Fire-Zone Trouble
If a problem in the fire-circuit is detected, “FIRE TROUBLE” will display and the
1.
sounder will pulse to signal a malfunction.
Press C to silence the sounder. Call for service immediately!
2.
11
FIRE PROTECTION
Preparing a Fire Escape Plan
Even with the most advanced fire alarm
system, adequate protection requires an
escape plan.
To prepare your plan, draw floor plans of
your building. (Space is provided on the
next page). Show two exits - a front or
back door and a window from each room.
(Make sure the window works. You may
need a special fire-escape ladder if the
window is high up). Write down your
outside meeting place.
Family Rehearsal.
Rehearse each of the following activities:
1. Everyone in his room with the doors
closed.
12
2. One person sounds the alarm.
3. Each person tests his door.
4. Pretend the door is hot and use the
alternate escape exit.
5. Everyone meets outdoors at the
assigned spot.
Important! - Read Carefully
Discuss these escape procedures with all
those who use the building:
1. In a residence, sleep with the bedroom
door closed. A closed door will hold
back deadly smoke while you escape.
2. When the fire alarm signals, escape
quickly. Do not stop to pack.
3. Test the door. If it is hot, use your
alternate route through the window. If
the door is cool, brace your shoulder
Would You Like More Safety Information?
For more information on home fire detection, burn safety, and home fire safety,
write to the National Fire Protection Association, Public Affairs Dept. 05A,
Batterymarch Plaza, Quincy, MA 02269.
against it and open it cautiously. Be
ready to slam the door if smoke or
heat rushes in. Crawl through smoke,
holding your breath. Close the doors
again on leaving to help prevent the
fire from spreading.
4. Go to your specific outdoor meeting
place so you can see that everyone is
safe.
5. Assign someone to make sure nobody
returns to the burning building.
6. Call the Fire Department from a
neighbor's telephone.
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