TRITON T2 Owner's Manual & Troubleshooting
Low Batteries & bad battery connections are the #1 cause of scale malfunction and inaccuracy! We
test all of our scale returns from consumers. Fully 60% of consumer returns are battery related
problems. This sounds silly but it's true! A scale will perform slowly, or read inaccurately when it has low
batteries. Please replace the batteries often (and only use good quality batteries). We include good
quality batteries with all of our scales but batteries can run low in storage. If your scale simply won't
turn on while on Battery power, this is often caused by loose battery connections. Battery prongs
(terminals) are made of metal. They must be making good contact with your batteries in order for the
scale to power on. You can use a paperclip to slightly bend the battery prongs to make them have a
better connection. Also some poorly designed batteries have recessed or partially obstructed battery
terminals. This may cause your prongs to be touching the plastic housing of the battery instead of the
metal battery terminal.
TRITON T2 TROUBLESHOOTING & OPERATION NOTES:
1) If the Display ever becomes locked showing "Out2", please recalibrate the scale as outlined in the
manual
2) If the Display ever becomes locked on LLLLL, or EEEEE, this indicates that the scale was shocked,
dropped or otherwise damaged and the delicate weighing sensors have been damaged. You can try
recalibrating the scale (If the sensor has not been hurt too badly it will work again after recalibration).
Otherwise you will have to follow the warranty instructions that came with your scale.
3) If the display becomes locked on 8888, this often indicates low batteries. However sometimes it also
may indicate a serious zero mark error. This means when you turn the scale on, it can't determine what
zero is (a slight zero mark error will cause situation #2 above) Thus, if new batteries do not fix this error
the scale will have to be sent to us for replacement under our warranty program.
4) If the display shows UNST, this means the scale is not stable. Please try operating the scale on a more
stable surface and be sure nothing is on the tray or stuck under the tray when you turn it on. If this
situation persists, it may be an indication of fatal load cell damage. Try calibrating the scale - if this does
not work please follow the warranty instructions.
Although the Triton is designed to be extremely durable with extra overload protection built into the
case, It’s important that you never overload or drop/shock the scale. Scales are delicate instruments and
unlike Cellular phones, scales have delicate sensors that determine how much an item weighs. If you
drop or shock your scale, these sensors "feel" the shock and are sometimes destroyed. This happens
with all digital scales. We design our scales to be as resistant to shock or drops as possible, however
there is no way for us to protect 100% against load cell or sensor damage. A well-treated scale will
provide years of reliable and accurate weighing. However an abused scale will only work until it’s
sensors are damaged.
Thank you for purchasing the Triton T2. With normal care and proper treatment it will provide years of
reliable service. Please read all operating instructions carefully before use.
KEEP THE FOLLOWING POINTS IN MIND:
* If the display becomes locked on Out2 please recalibrate the scale.
* Do not Overload (exceed the capacity) of the scale including the weight of any trays or bowls
combined with objects you may be weighing. Overload or Dropping/shocking the scale will damage the
sensor and void your warranty.
* Allow sufficient warm up time. Turn the scale On and wait several seconds to give the internal
components a chance to stabilize before weighing.
* The cleaner the environment the better. Dust, dirt, moisture, vibration, air currents and proximity to
other electronic equipment can all cause an adverse effect on the reliability and accuracy of your scale.
* Handle with care. Gently apply all items to be weighed onto tray top. Although this scale is designed to
be quite durable, avoid rough treatment as this may permanently damage the internal sensor and void
your warranty.
* Avoid lengthy exposure to extreme heat or cold, your scale works best when operated and stored at
normal room temperature. Allow the unit to acclimate to any major temperature change for at least one
hour before use.
*Place the item to be weighed on the platform, after the stable weight is displayed remove the item
immediately. This will prolong the longevity and accuracy of this weighing instrument..
.** Do not operate near an in-use cell phone, cordless phone, radio, computer or other electronic
device. These devices emit RF and can cause unstable scale readings. If your scale ever performs poorly,
try moving the scale to a different room or location. This is a very precise scale - the display may seem to
wander or jump when weighing. This is due to air currents or vibrations. Stable weighing is achieved
when the display remains fixed for 3 seconds.
OPERATION_____________________________________________
If your scale ever performs slowly, inaccurately, or shows the battery icon please replace the batteries.
Battery Operation:
1) Two “AAA” size Heavy Duty or Alkaline batteries are required.
2) To install batteries:
a) Release the battery cover by sliding the locks in-wards.
b) Place batteries into battery compartment aligned correctly.
c) Replace battery cover and lock it.
DO NOT USE EXCESSIVE FORCE AND DO NOT PRESS ON THE TRAY
3) The scale is now ready for battery operation.
*Remove the batteries if you plan to store the scale for longer then 14 days
CALIBRATION__________________________________________
Important: Always perform calibration procedure after first turning the unit on and allowing it to warm
up and stabilize for 20 seconds. If possible please calibrate the scale on your SCALEPAD (included in the
box), mousepad or similar surface. Calibrate your scale at regular intervals if the scale is subject to
weather or altitude changes or if the display shows Out2. Incorrect calibration can occur if you do not
follow the steps exactly. If your scale does not perform accurately, please also try replacing your
batteries. You will need a 100 gram weight (or 200 gram for the 550) to calibrate this scale.
NOTE: if you do not have access to a calibration weight you can purchase one at your local store or in
emergency situations you can use coins or weights (ie 20 US Nickels = 100g) as a calibration weight.
Calibration Procedure:
1) Turn the scale OFF and Place the it on a Flat, very stable surface
(Be certain the scale is OFF)
2) Press and hold both the “CAL” and “ON/OFF” keys for 5 seconds, the display will show 2ERO and then
100.0 (or 200)
3) Gently place the correct calibration weight on the tray and wait 3 seconds.
4) Press the ON/OFF key. The display will show CAL and then PASS,
calibration is complete. Gently remove the weight and turn the scale Off.
NOTE: if after calibration your scale does not read accurately, this indicates calibration error and the
calibration process should be repeated more slowly. Please calibrate on your scalepad, mousepad or
similar surface if possible.
FEATURES____________________________________________
* Power Up Segment Test: When first turning the unit on, all segments of the display will appear as
shown below. This display will remain for approximately 3 seconds and then reset to zero. The display
may also change brightness during this time and show a blank screen for a moment before 0.0 appears
=8.8.8.8.8 >
Stable Reading Indication: This is a very precise scale - the display may seem to wander or jump when
weighing. This is due to air currents or vibrations. Stable weighing is achieved when the display remains
fixed for 3 seconds.
* Overload: When an applied load exceeds the capacity. “HHHH” will appear on the display. Remove
excessive load immediately. The unit may return to normal operation. !Remember: You can
permanently damage the scale and void your warranty by overloading it!
* Negative Value: Any tared value will be displayed as a negative number once all weight is removed,
press TARE or cycle the power to re-zero the scale.
* Auto off: An auto shut off feature is provided to conserve battery power. The unit will automatically
turn off after approximately 2 minutes of inactivity.