MUTOH VJ-2638, VJ-1638X, VJ-1938WX, VJ-1638WX Operation Manual
VJ-2638 VJ-1638X
VJ-1938WX VJ-1638WX
VJx638xE-A-05
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
Important Notice
1. For Users in Europe
The CE marking is a mandatory European marking for certain product groups to
indicate conformity with the essential health and safety requirements set out in
European Directives.
By affixing the CE marking, the manufacturer, his authorized representative, or
the person placing the product on the market or putting it into service ensures that
the item meets all the essential requirements of all applicable EU directives and
that the applicable conformity assessment procedures have been applied.
2. For Users in the United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
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VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
NOTE
3. Trademark Mentioned in this Manual
• MUTOH, ValueJet, VJ-2638, VJ-1638X, VJ-1938WX, VJ-1638WX, RTL-PASS, SPECTROVUE
VM-10, SPECTROVUE are registered trademarks or product names of MUTOH INDUSTRIES
LTD.
• Windows 8, Windows 7, Windows Vista, Windows XP are registered trademarks or product names
of Microsoft Corporation.
• Other company and product names may be registered trademarks or product names.
• No part of this product or publication may be reproduced, copied, or transmitted in any form or by
any means, except for personal use, without the permission of MUTOH INDUSTRIES LTD.
• The product and the contents of this publication may be changed without prior notification.
• MUTOH INDUSTRIES L TD. has made the best efforts to keep this publication free from error , but
if you find any uncertainties or misprints, please call us or the shop where you bought this
equipment.
• MUTOH INDUSTRIES L TD. shall not be liable for any damages or troubles resulting from the use
of this equipment or this manual.
4
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
Warranty Limitations
1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure
is found in the system or in the materials and workmanship of the product the seller produced.
However, if the cause of failure is uncertain, decide the action after due mutual consultation.
2. The warranty shall not apply to any direct or indirect loss, or compensation for the loss due to the
product that has been subject to misuse, neglect, or improper alternation.
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VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
About this Manual
1. Contents of the Manual
There are three manuals for this product.
Installation manual
Explains operating procedures along with unpacking, installation and preparation before use.
Product Activation Guide
This manual explains the operation procedure when you start the printer for the first time.
Operation Manual (this manual)
2. Purpose and Target Readers
This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet
Printer VJ-2638/1638X/1938WX/1638WX.
This manual is prepared for the owners and operators of this printer.
Before using this printer, fully understand the contents and directions in this manual.
3. Manual Configuration
Section Description
1 Safety instructions
2 Product overview This chapter explains the features of the printer along with the names and functions of each part.
3 Before using This chapter explains necessary steps before using the printer.
4 Handling the printer This chapter explains how to handle the printer.
5 Panel setup menu The section explains the Setup menu of the printer.
6 Maintenance This chapter describes daily maintenance of the product.
7 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures.
This chapter explains the installation of this printer, warning terms that operators need to know,
caution items and warning labels on the printer main unit.
8 Appendix This chapter describes specifications and included components with this printer.
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VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
NOTE
WARNING
CAUTION
NOTE
TIP
• 1 Safety instructions" to "4 Handling the printer" must be read before using the printer .
• Read "5 Panel setup menu" through "8 Appendix" as necessary.
4. Manual Notation
This section explains general cautions that must be followed in order to use this printer safely.
Warning Meaning
Used for dangerous situations where death or serious injury may be caused.
Used for dangerous situations that may cause slight or medium injury, or when all or parts of
products are damaged.
It is used for special cautions and for information that needs to be emphasized.
Indicates useful tips for operating or understanding the printer.
Indicates "prohibited" operations.
Indicates required operations.
Indicates referrence pages in this manual.
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VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
8
TABLE OF CONTENTS
1 Safety instructions
1.1 Types and meanings of warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.3 Warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.3.1 Handling the warning labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.3.2 Location and type of warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.2.1 VJ-2638/1638X Warning labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.2.2 VJ-1938WX/1638WX Warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Product overview
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.2 Names of parts and functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.2.1 Front section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.2.2 Rear section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.2.3 Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.2.4 Ink level indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.2.4.1 Estimated Ink level graphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3 Printer status outline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2.3.1 Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2.3.2 Changing printer status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3 Before using
3.1 Power cord set connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.2 Turning the power ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
3.2.1 Turning the power ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
3.2.2 Turning the power OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.3 Filling ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.3.1 Changing the angle of Ink cartridge slot (VJ-2638/1638X/1638WX). . . . . . . . . 51
3.3.1.1 When inserting Ink cartridges vertically. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.3.1.2 When inserting Ink cartridges horizontally. . . . . . . . . . . . . . . . . . . . . . . . . 52
3.3.2 When using 220ml/440ml Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.3.2.1 For VJ-2638/1638X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.3.2.2 For VJ-1938WX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.3.2.3 For VJ-1638WX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3.3.3 Installing High Capacity Ink Pack Adapter (option) for VJ-2638/1638X. . . . . . . 77
3.3.4 When using High-capacity ink pack adapter for the first time on the printer whose
ink is filled83
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Table of Contents VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
3.4 Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
3.4.1 Loading roll media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
3.4.2 Setting Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
3.4.3 Setting the User Type Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
3.4.4 Changing Torque of Roll Media Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
3.4.5 Releasing pressure arms individually (VJ-1938WX/1638WX only). . . . . . . . . 101
3.5 Test print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
3.5.1 Nozzle check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3.5.2 Mode print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
3.5.3 Setup print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
3.5.4 Palette print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
3.5.5 Color Verify (VJ-2638/1638X only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
3.5.6 Head alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
3.5.6.1 Standard head alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
3.5.6.2 Custom head alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
3.6 Print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
3.6.1 Standard print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
3.6.1.1 Standard confirmation pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
3.6.1.2 Standard rough adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
3.6.1.3 Standard micro adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
3.6.2 Custom print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
3.6.2.1 Custom confirmation pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
3.6.2.2 Custom rough adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
3.6.2.2.1 Rough Pattern ALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
3.6.2.2.2 Rough Pattern A to F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
3.6.2.3 Custom micro adjustment pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
3.6.2.3.1 Fine Pattern ALL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
3.6.2.3.2 Fine Pattern A to F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
3.7 Connecting the printer to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
3.7.1 System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
3.7.2 Preparing cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
3.7.3 Connecting a network interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
4 Handling the printer
4.1 Print flow chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
4.2 Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
4.2.1 Media type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
4.2.2 Cautions on handling media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
4.2.3 Precaution on storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
4.2.4 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4.2.5 Head height adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4.2.5.1 When setting the head height to Mid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4.2.5.2 When setting the head height to High. . . . . . . . . . . . . . . . . . . . . . . . . . . 190
4.2.5.3 When setting the head height to Low . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
4.2.6 Media feed compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
4.2.6.1 Procedure for the media feed compensation value. . . . . . . . . . . . . . . . . 194
4.2.6.2 How to fix the media firmly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
4.2.7 Installing Media holder plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
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VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Table of Contents
4.3 Menu setups on Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
4.3.1 Menu setup procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
4.3.2 Panel setup menu overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
4.4 Operating from Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
4.4.1 Feeding media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
4.4.2 Stopping printing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
4.4.3 Cutting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
4.4.4 Cutting media manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
4.4.5 Changing and confirming settings while printing . . . . . . . . . . . . . . . . . . . . . . . 211
4.4.5.1 Procedure for changing and confirming settings while printing. . . . . . . . 211
4.4.5.2 Settings that can be changed or confirmed while printing. . . . . . . . . . . . 212
4.4.6 Pausing printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
4.4.7 Starting printing during warming up (VJ-2638/1638X). . . . . . . . . . . . . . . . . . . 214
4.4.8 Normal Display while Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
4.5 Using Spectrophotometer (VJ-2638/1638X). . . . . . . . . . . . . . . . . . . . . . . 217
5 Panel setup menu
5.1 Setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
5.1.1 User Type menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
5.1.1.1 User Type advanced setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
5.1.1.1.1 Print Mode menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
5.1.1.1.2 Adjust Print menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
5.1.1.1.3 Media feed compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
5.1.1.1.4 Pre-heater menu (VJ-2638/1638X). . . . . . . . . . . . . . . . . . . . . . . . . 243
5.1.1.1.5 Platen Heater menu (VJ-2638/1638X) . . . . . . . . . . . . . . . . . . . . . . 244
5.1.1.1.6 Dryer menu (VJ-2638/1638X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
5.1.1.1.7 Vacuum Fan menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
5.1.1.1.8 Media thickness menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
5.1.1.1.9 UserCopy menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
5.1.2 Spitting menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
5.1.2.1 Spitting Pass Count menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
5.1.3 Side Margin menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
5.1.4 Media Set menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
5.1.5 Media Width menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
5.1.6 Output Mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
5.1.6.1 Ink Dry Time menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
5.1.6.2 Page Gap menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
5.1.7 Method of Cut menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
5.1.7.1 Cut Pressure menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
5.1.8 Origin menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
5.1.9 Prev. Stick menu (VJ-2638/1638X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
5.1.10 Standby Heating menu (VJ-2638/1638X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
5.1.11 Head Travel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
5.1.12 Multi Strike menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
5.1.13 Strike Wait menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
5.1.14 Slant Check menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
5.1.15 Auto Cleaning menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
5.1.15.1 Idle Auto Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
5.1.15.2 Printing Mode Auto Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
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Table of Contents VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
5.1.15.3 Pre-printing Mode Auto Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
5.1.16 Ink Status menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
5.1.17 Roll Length menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
5.1.17.1 Roll Length menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
5.1.17.2 Print Stop menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
5.1.17.3 Near End menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
5.1.18 Exhaust Fan menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
5.1.19 Longstore menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
5.1.20 CR Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
5.1.21 Initialization menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
5.1.22 Life Times menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
5.1.23 IP Address menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
5.1.24 Subnet Mask menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
5.1.25 Gateway menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
5.1.26 Header Dump menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
5.1.27 Single Head menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
5.1.28 Heater Control menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
5.1.28.1 VJ-1638X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
5.1.28.2 VJ-2638. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
5.1.29 Start Feed Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
5.2 Test Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
5.3 Cleaning menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
5.4 Menu Option menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
5.5 Version menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
5.6 Sleep Mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
5.6.1 Timer Setting menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
5.6.2 Sleep Mode Start menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
5.7 Display menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
5.7.1 Language menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
5.7.2 Temperature menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
5.7.3 Length menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
5.7.4 Remain Ink menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
5.8 Job Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
6 Maintenance
6.1 Replacing consumable components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
6.1.1 Replacing Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
6.1.2 Replacing Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
6.1.3 Replacing Flushing box sponges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
6.1.4 Replacing Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
6.2 Cleaning the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
6.2.1 Cleaning the outer case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
6.2.2 Cleaning the inside of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
6.2.3 Head cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
6.2.4 Cleaning Cleaning wiper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
12
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Table of Contents
6.2.5 Cleaning the circumference of Print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
6.3 Disposal of waste fluids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
6.4 Moving or transporting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
6.4.1 Moving the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
6.4.2 Transporting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
7 Troubleshooting
7.1 Malfunctions and failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
7.1.1 Problems in installation and introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
7.1.2 Cannot print at all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
7.1.3 Media-related troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
7.1.4 Printing-related troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
7.2 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
7.2.1 Status messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
7.2.2 Message type error display and remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
7.2.3 Error requiring restart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
7.3 The media is jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
8 Appendix
8.1 Product specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
8.1.1 Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
8.2 Interface specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
8.2.1 Network interface specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
8.3 Options/Supply list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
9 Setup menu diagram
13
Table of Contents VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
14
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions
WARNING
1 Safety instructions
This chapter explains the installation of this printer, warning terms that operators need to know , caut ion
items and warning labels on the printer.
• When installing and operating this printer, be sure to follow the directions and
warnings in this manual.
15
Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
WARNING
CAUTION
NOTE
1.1 Types and meanings of warnings
The warnings in the Operation Manual and the warning labels attached to the printer are categorized into
three stages.
Understand the meanings of the following warning terms and follow the contents (instructions) in this
manual.
Warning Meaning
Used for dangerous situations where death or a serious injury may be caused.
Used for dangerous situations that may a cause slight or medium injury , or when all or
parts of the products may be damaged.
Used for special cautions and for information that needs to be emphasized.
16 1.1 Types and me anings of warnings
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions
WARNING
1.2 Important safety instructions
This section explains general cautions that must be followed in order to use this printer safely.
<Common to VJ-2638/1638X/1938WX/1638WX>
Do not install this printer in the following places.
It may cause an injury if the printer falls down.
• On a shaky stand
• Slanting location
• Places where vibration of other machines etc. is transmitted
Do not climb on the printer or place heavy things on top of it.
It may cause an injury if the printer falls down.
Do not block the vent when covering the printer with cloths, such as a blanket or tablecloth.
If the vent is blocked, heat may accumulate inside the printer and may cause a fire.
Do not install the printer where it is humid or dusty.
It could lead to an electric shock or fire.
Do not use a damaged power cord set.
It could lead to an electric shock or fire.
Do not pull out or insert the power plug with a wet hand.
This could lead to an electric shock.
Do not connect an earth wire to the following places.
• Gas pipes
There is a possibility of ignition and explosion.
• Earth wire of telephone cables and lightning rods
A heavy current might flow whenever lightning strikes.
• Water pipe and faucet
The earth might not work if a plastic pipe is connected in the middle of the metal pipe.
Do not insert or drop metal or flammable objects into the printer through openings such as a vent.
It could lead to an electric shock or fire.
If foreign substances or liquids such as water entered the printer, do not use the printer as it is.
It could lead to an electric shock or fire.
Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your
local MUTOH dealer.
Wire the various cords as directed in the Operation Manual.
Wrong wiring could cause a fire.
Be sure to use the specified power cord set.
Using a power cord set other than the specified can cause an electric shock or fire.
Make sure to use only the specified power supply (AC 100 V to 120 V or AC 220 V to 240 V).
If a power supply other than the specified voltage is used, it could cause an electric shock or fire.
1.2 Important safety instructions 17
Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
CAUTION
Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V).
Do not use multiple plugs on the same socket.
This could generate heat and might cause a fire.
Be sure to use a dedicated power socket with an earth wire for the power supply, and connect it to the earth wire.
If the earth wire is not connected, it may cause an electric shock or fire.
You are obligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and
Public Cleansing Act and local ordinances.
Delegate disposal to an industrial waste disposal contractor.
<VJ-2638/1638X>
Do not place any combustible materials on the platen while the heater is working.
There may be a risk of fire.
Do not spill flammable liquid on the platen.
It may cause a fire.
<Common to VJ-2638/1638X/1938WX/1638WX>
Pay attention to the following points when handling the power cord set.
• Do not tamper with the power cord set.
• Do not put heavy objects on the power cord set.
• Do not bend, twist or pull the power cord set by force.
• Do not route the power cord set near heating appliances.
Pay attention to the following points when handling the power plug.
Any mishandling of the power cable could cause a fire.
• Make sure that no foreign substances such as dust are stuck to the power plug.
• Make sure that the power plug is firmly inserted to the edge of the power socket.
When handling Ink cartridges, pay attention so that ink does not come into contact with your eyes or skin.
If ink gets into your eyes or sticks to your skin, immediately wash it off with water.
Failing to do so might cause irritation or light inflammation of eyes.
In case of any abnormality, consult a physician immediately.
Do not disassemble Ink cartridges.
If disassembled, there is a possibility that ink might come into contact with your eyes or skin.
Do not operate Media loading lever during initial operation.
Print head may touch Pressurizing roller and cause a malfunction.
Do not use volatile solvents such as thinner, benzene, or alcohol.
These solvents may cause damage to the paint.
Make sure that no moisture enters the printer.
The electric circuit inside the printer may be short-circuited.
Never open covers attached using screws under any circumstances.
This may cause an electric shock or a malfunction.
18 1.2 Important safety instructions
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions
Do not spill waste fluid when replacing Flushing-box sponges.
If waste fluid comes into contact with Grid roller, it may damage its surface and affect media feeding.
When cleaning Ceaning wiper,
• Do not touch Cleaning wiper and Head cap unit.
Head cleaning may not be performed correctly because of oil from your hands.
• Make sure to use Cleaning stick to wipe Print head.
A wet Cleaning stick may cause Print head to clog.
• Do not reuse Cleaning stick.
The attached dust, etc may damage Print head.
When cleaning around Print head,
• Never touch the nozzles of Print head.
Doing so may damage Print head.
• Do not touch the tip of Cleaning stick.
Print head may be damaged because of oil from your hands.
• Never put water, etc on the tip of Cleaning stick.
Doing so may damage Print head.
• Do not reuse Cleaning stick.
The attached dust, etc may damage Print head.
Do not slant the printer, prop it against a wall or turn it upside down.
The ink inside the printer may leak.
Moreover, normal operation after shifting (to these positions) cannot be guaranteed.
Unpacking or moving this printer must be done by the following number of people.
• More than 4 people
Installing the dedicated stands on the printer must be done by the following number of people.
• More than 4 people
When taking the printer out of the container box, make sure to remove the vinyl, install Reinforcement for
transportation, and hold Reinforcement.
If lifting up the printer with the vinyl on, there is a possibility the printer can slip and drop, and be damaged.
When you do not use the printer for a long period, make sure to pull out the power plug from the power socket for
safety.
Make sure to connect an earth wire to the earth connection that meets the following standards.
• Earth terminal of power socket
• An earth wire with a copper plate which is buried at 650 mm or more in the ground.
Before operation, make sure to read the Safety Data Sheet (SDS).
Pay attention to the following points when cutting roll media.
Mishandling Razor blade may cause a cut on your finger or hand.
• When you hold media, do not place your finger on Media cut groove.
• Move Razor blade slowly along Media cut groove.
Before cleaning the areas other than Wiper and circumference of Print head, be sure to turn OFF the power and
disconnect the power plug.
When moving the printer, make sure to maintain a horizontal position.
1.2 Important safety instructions 19
Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
<VJ-2638/1638X>
Do not touch Media guide while printing.
Media guide becomes very hot and you could burn yourself.
Do not touch Media feed slot, Platen, and Media guide while Heater is working.
Media feed slot, Platen, and Media guide become very hot and you could burn yourself.
Ventilate the workplace.
Not doing so may cause nausea or a fire hazzard.
Right after printing, Media guide becomes very hot.
Allow Media guide to cool down before the next operation.
20 1.2 Important safety instructions
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions
NOTE
1.3 Warning labels
This section explains the handling of warning labels, their pasting locations and types.
Warning labels are attached to parts of the printer that need special caution.
Understand the locations and the descriptions of the danger associated with each label before operating
the printer.
1.3.1 Handling the warning labels
When handling the warning labels, be careful with the following points.
• Check whether all the warning labels can be read.
If the letters or illustrations on the label are not clear, remove the dirt from the label.
• Use cloth, water and mild detergent for removing dirt from the warning labels.
Avoid organic solvents and gasoline.
• Replace the labels if they are damaged, lost or illegible.
If the warning labels have to be replaced, contact your local MUTOH dealer.
1.3 Warning labels 21
Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
3
12
4
4
5
1.3.2 Location and type of warning labels
Pasting locations of the warning labels are shown in the following figure.
1.3.2.1 VJ-2638/1638X Warning labels
Front section
No. Types of warning labels
1
22 1.3 Warning labels
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions
No. Types of warning labels
2
3
4
5
1.3 Warning labels 23
Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
1
ٟߎߩᯏེߪ㧟♽⛔ߩ㔚Ḯࠍᜬߞߡ߹ߔޕ
ޓߩᤨߦߪ㧟ᧄߩ㔚Ḯࠤࡉ࡞ࠍᛮ߆
ޓߥߣᗵ㔚ߩෂ㒾߇ࠅ߹ߔޕ
ᵈᗧ
This device has three power systems.
There is a risk of electric shock unless the
three power cables areunplugged during the
maintenance.
ٟߎߩᯏེߪ㧞♽⛔ߩ㔚Ḯࠍᜬߞߡ߹ߔޕ
ޓߩᤨߦߪ㧞ᧄߩ㔚Ḯࠤࡉ࡞ࠍᛮ߆
ޓߥߣᗵ㔚ߩෂ㒾߇ࠅ߹ߔޕ
ᵈᗧ
This device has two power systems.
There is a risk of electric shock unless the
two power cables areunplugged during the
maintenance.
Rear section
VJ-2638
No. Types of warning labels
1
VJ-1638X
No. Types of warning labels
1
24 1.3 Warning labels
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions
3
2
1
4
1.3.2.2 VJ-1938WX/1638WX Warning labels
No. Types of warning labels
1
2
1.3 Warning labels 25
Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
No. Types of warning labels
3
VJ-1938WX
No. Types of warning labels
4
VJ-1638WX
No. Types of warning labels
4
26 1.3 Warning labels
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview
2 Product overview
This chapter explains the features of this printer along with the names and functions of each part.
27
Product overview VJ-2638/1638X/1938WX/1 638WX OPERATION MANUAL
2.1 Features
This section explains the main features of the printer.
(1) High-speed output
The new print head has realized high-speed output.
(2) Wide variety of compatible media
The height of Print head is adjustable to three levels, making it possible to print on various paper with
the width of 0.08mm to 2.8mm.
(3) Vibrant color reproduction (for VJ-2638/1638X)
7 colors of ink are used for printing in order to reproduce sharp and vivid colors.
High-capacity ink cartridges of 220ml and 440ml (VJ-2638/1638X) with dedicated IC chips are adopted.
High-capacity ink pack adapter to use 1000ml ink packs (option for VJ-2638/1638) is available.
Ink consumption amount can be controlled by IC chips, g reatly improving prod uctivity. Use of variable
dots can also improve color reproduction.
(4) Effective use of media
Equipped with the origin setting function that allows you to set the print start position arbitararily.
Printing can be performed on the media that has already been printed on, allowing effective use of
margins.
(5) Optional Spectrophotometer available (for VJ-2638/1638X)
A compact and light Spectrophotometer (SPECTROVUE VM-10) is provided to measure visible light
ranging from 400nm to 700nm (option). This can be used as a colorimeter for color calibration and
profiling. (The conditions of use for color calibration and profiling depend on your RIP software.)
Install Spectrophotometer on Print head to measure the color target automatically.
28 2.1 Features
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview
NOTE
11
1
10
2
3
9
4
13
7
8
5
4
12
9
6
10
2.2 Names of parts and functions
This section explains the names and functions of each part.
2.2.1 Front section
The illustrations used in this section are those of VJ-1638X.
No. Name Function
1 Media loading lever Used for fixing or releasing the media.
• Lower Lever to fix the media.
• Lower Lever further to fix the media firmly.
Used to improve the accuracy of media feeding.
• Raise Lever to release the media.
2 Operation panel Used to set the operation condition, printer display and various functions.
2.2.3 Operation panel
2.2 Names of parts and functions 29
Product overview VJ-2638/1638X/1938WX/1 638WX OPERATION MANUAL
No. Name Function
3 Front cover Used to prevent the user from coming in contact with the driving mechanism during
the printer operation.
Opened and closed when media is loaded or jammed.
It is normally closed.
4 Stand Used when installing the printer on a flat floor.
5 Media guide Used to feed the media smoothly when loading or printing on the media.
• Heater (After heater) to dry ink is installed inside VJ-2638/1638X.
• VJ-1938WX/1638WX is not equipped with Heaters.
6 Platen Installed inside of Front cover.
• Heater (Platen heater) to dry ink is installed inside VJ-2638/1638X.
• VJ-1938WX/1638WX is not equipped with Heaters.
7 Pressurizing rollers Installed inside of Front cover.
Press and hold the whole media when printing.
8 Media cut groove Installed inside of Front cover.
Used to cut media straight.
9 Maintenance cover Used to prevent the user from touching the inner mechanical section.
Open/close in the following cases.
• When cleaning Cleaning wiper
• When cleaning circumference of Print head
• When replacing Cutter
It is normally closed.
10 Adjuster Used to install the printer horizontally.
11 Media holder plate Installed inside of Front cover.
By attaching Media holder plates to both sides of the media, media warpage can be
prevented to a degree.
12 Connector • Used to install Spectrophotometer (SPECTROVUE VM-10) to VJ-2638/1638X.
• VJ-1938WX/1638WX is not equipped with Connector.
13 Waste fluid tank Used for collecting waste ink discharged from the printer.
30 2.2 Names of parts and functions
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