mutoh VJ-1324 Service manual

MAINTENANCE

MANUAL

Full-ColorInkjetPrinter

VJ-1324

VJ1324E-M-02

General Table of Contents VJ1324E-M-02

1 Safety Instruction

1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.1 Types and Meanings of Warnings . . . . . . . . . . . . . . . . 1-2

1.2 Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2.1 Handling the Warning Labels. . . . . . . . . . . . . . . . . . . . 1-2

1.2.2 Location and Type of Warning Labels . . . . . . . . . . . . . 1-2

2 Trouble Shooting

2.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2.2 Troubleshooting with Error Messages. . . . . . . . . . . . . . . 2-7

2.2.1 Operation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.2.2 Errors with Message . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2.2.3 Errors Requiring Reboot . . . . . . . . . . . . . . . . . . . . . . 2-15

2.2.4 Error Messages During File Transmission. . . . . . . . . 2-32

2.3 Troubleshooting Without Error Messages . . . . . . . . . . 2-35

2.3.1 Initial Operation Problems . . . . . . . . . . . . . . . . . . . . . 2-35

2.3.2 Media Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . 2-41

2.3.3 Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44

2.3.4 Noise Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57

2.3.5 Media Cutting Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 2-60

2.3.6 Online Function Problems . . . . . . . . . . . . . . . . . . . . . 2-63

2.3.7 Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-65

2.3.8 Problems in Using MUTOH Service Assistance . . . . 2-67

3 Parts Replacement

3.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.2 Removing Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3.2.1 Removing I/H Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3.2.2 Remove Side Cover R . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

3.2.3 Removing Side Cover L and Replacing Maintenance Cover Holder 3-11

3.2.4 Removing Front Cover and Replacing Front Cover Holder 3-13

3.2.5 Removing Paper Guide F(Upper) . . . . . . . . . . . . . . . 3-14

3.2.6 Removing Top Cover . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.2.7 Removing Paper Guide R2 . . . . . . . . . . . . . . . . . . . 3-17

3.2.8 Removing Scroller Holder (L, R) . . . . . . . . . . . . . . . . 3-18

3.2.9 Assembling of Scroller Holder L and R . . . . . . . . . . . 3-19

3.3 Replacing Cover Peripherals . . . . . . . . . . . . . . . . . . . . . 3-21

3.3.1 Replacing Panel Unit . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

3.3.2 Replacing Panel FFC (Panel tape wires). . . . . . . . . . 3-22

3.3.3 Replacing Cover Switch Assy、 Sensor Cover L Assy, Sensor Cover R Assy 3-25

3.3.4 Replacing Cover L Cable Assy . . . . . . . . . . . . . . . . . 3-32

3.3.5 Replacing Cover R Cable Assy. . . . . . . . . . . . . . . . . 3-35

3.4 Replacing Board Base . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

3.4.1 Removing Connector Panel . . . . . . . . . . . . . . . . . . . . 3-37

3.4.2 Replacing Cooling FAN 24V Assy (For MAIN Board) 3-38

3.4.3 Removing MAIN Board Bracket . . . . . . . . . . . . . . . . . 3-39

3.4.4 Replacing MAIN Board Assy . . . . . . . . . . . . . . . . . . . 3-42

3.4.5 Replacing SODIMM . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43

3.4.6 Removing Controller Board Bracket . . . . . . . . . . . . . 3-44

3.4.7 Replacing HEATER CONT Board Assy. . . . . . . . . . . 3-46

3.4.8 Replacing HEATER RELAY Board Assy . . . . . . . . . . 3-47

3.4.9 Remove Power Board Bracket. . . . . . . . . . . . . . . . . . 3-48

3.4.10 Replacing Power Board Assy . . . . . . . . . . . . . . . . . . 3-50

3.4.11 Replacing JUNCTION Board Assy . . . . . . . . . . . . . . 3-51

3.4.12 Replacing JUNC_FFC . . . . . . . . . . . . . . . . . . . . . . . . 3-53

3.4.13 Replace JUNC_ID Cable Assy . . . . . . . . . . . . . . . . . 3-55

General Table of Contents P.1

General Table of Contents VJ1324E-M-02

3.4.14 Cooling FAN (24V） Assy、 Cooling Fan Cable Assy 3-56

3.4.15 Replacing AC Inlet、 AC Cable Noise Filter-Fuse Assy、

Noise Filter FG_Assy 3-58

3.4.16 Other Cable Assy and Serial Cable Assy . . . . . . . . . 3-59

3.4.17 Replace Power Cable CNT-RLY Assy. . . . . . . . . . . . 3-60

3.5 Replacement of PF Driving Section Components . . . . 3-61

3.5.1 Replace PF Motor Assy . . . . . . . . . . . . . . . . . . . . . . . 3-61

3.5.2 Replacing PF Motor Relay Assy . . . . . . . . . . . . . . . . 3-64

3.5.3 Replacing PF Encoder Assy . . . . . . . . . . . . . . . . . . . 3-65

3.5.4 Replacing PF Encoder Scale. . . . . . . . . . . . . . . . . . . 3-66

3.5.5 Replacing X speed reduction belt 、 Speed reduction

Pulley 3-67

3.5.6 Replacing Heater Section . . . . . . . . . . . . . . . . . . . . . 3-71

3.6 Replacing CR Driving Section Components . . . . . . . . . 3-86

3.6.1 Replacing CR Motor Assy . . . . . . . . . . . . . . . . . . . . . 3-86

3.6.2 Replacing CR Motor Cable Assy . . . . . . . . . . . . . . . . 3-88

3.6.3 Replacing CR_HP sensor . . . . . . . . . . . . . . . . . . . . . 3-89

3.6.4 Replacing CR Origin Sensor Cable Assy . . . . . . . . . 3-90

3.6.5 Replacing Lever Sensor . . . . . . . . . . . . . . . . . . . . . . 3-91

3.6.6 Replacing Lever Sensor Cable Assy . . . . . . . . . . . . . 3-92

3.6.7 Replacing T Fence, T Fence Spring Assy . . . . . . . . . 3-93

3.6.8 Replacing CR Return Pulley Assy, CR Belt RJ13Assy . 395

3.6.9 Replacing Pressure roller Arm Assy . . . . . . . . . . . . . 3-97

3.7.6 Replacing Print Head . . . . . . . . . . . . . . . . . . . . . . . . 3-106

3.7.7 Replacing Solenoid Head Assy . . . . . . . . . . . . . . . . 3-111

3.7.8 Replacing Ink Tube . . . . . . . . . . . . . . . . . . . . . . . . . 3-116

3.7.9 Replacing Y Fitting. . . . . . . . . . . . . . . . . . . . . . . . . . 3-123

3.7.10 Replacing Head FFC . . . . . . . . . . . . . . . . . . . . . . . . 3-124

3.7.11 Replacing Cutter Solenoid Cable Assy . . . . . . . . . . 3-125

3.7.12 Replacing CR Encoder Assy . . . . . . . . . . . . . . . . . . 3-126

3.7.13 Replacing Photometer JUNCTION Board Assy. . . . 3-128

3.7.14 Removing Cutter Holder . . . . . . . . . . . . . . . . . . . . . 3-131

3.7.15 Replacing Cutter Solenoid Assy, Cutter Solenoid Spring Assy 3-133

3.7.16 Replacing P_EDGE Sensor Assy . . . . . . . . . . . . . . 3-135

3.7.17 Replacing Head FG_Assy . . . . . . . . . . . . . . . . . . . . 3-137

3.8 Replacing Maintenance Section . . . . . . . . . . . . . . . . . . 3-138

3.8.1 Replacing Maintenance Assy. . . . . . . . . . . . . . . . . . 3-138

3.8.2 Replacing PumpMotor Relay Assy . . . . . . . . . . . . . 3-141

3.8.3 Replacing Cap Head Assy . . . . . . . . . . . . . . . . . . . . 3-142

3.8.4 Replacing Waste Fluid Sensor Cable Assy . . . . . . 3-143

3.8.5 Replacing Wiper Assy . . . . . . . . . . . . . . . . . . . . . . . 3-144

3.8.6 Replacing Wiper Origin Sensor Cable Assy . . . . . . 3-145

3.9 Replacing Ink Supply Section Components . . . . . . . . 3-146

3.9.1 Replacing Cartridge Holder Assy. . . . . . . . . . . . . . . 3-146

3.9.2 Replacing Ink ID Board Assy、 Pressure Roller Holder Spring Assy 3-148

3.7 Replacing Carriage Peripherals . . . . . . . . . . . . . . . . . . . 3-98

3.7.1 How To Release Carriage Lock. . . . . . . . . . . . . . . . . 3-98

3.7.2 Removing Carriage Cover . . . . . . . . . . . . . . . . . . . . . 3-99

3.7.3 Removing CR Board Cover . . . . . . . . . . . . . . . . . . . 3-100

3.7.4 Replacing CR Board Assy . . . . . . . . . . . . . . . . . . . . 3-101

3.10 Replacement of Frame Section Components . . . . . . . 3-149

3.10.1 Replacing Adsorption FAN. . . . . . . . . . . . . . . . . . . . 3-149

3.10.2 Replacing P_REAR Sensor . . . . . . . . . . . . . . . . . . 3-150

3.10.3 Replacing Lock Arm Assy, Lock Arm Spring Assy, Arm Axis Assy 3-151

3.7.5 Replacing Carriage Assy . . . . . . . . . . . . . . . . . . . . . 3-102

3.11 Replacing Cable Guide Section Components . . . . . . . 3-152

General Table of Contents P.2

General Table of Contents VJ1324E-M-02

3.11.1 Replacing Tube Fixing Clamp . . . . . . . . . . . . . . . . . 3-152

3.11.2 Replace Steel Bare . . . . . . . . . . . . . . . . . . . . . . . . . 3-153

3.11.3 Replacing CR_FFC. . . . . . . . . . . . . . . . . . . . . . . . . 3-154

3.11.4 Replace Valve Solenoid (Exploded View CR Assy2) 3-158

3.11.5 Replace Solenoid Tube Assy. . . . . . . . . . . . . . . . . . 3-160

3.12 Replacing Accessory Unit . . . . . . . . . . . . . . . . . . . . . . . 3-161

3.12.1 Replacing Waste Fluid Level Switch ,Waste Fluid Bottle Assy 3-161

3.13 Replacing Take-Up Unit (Option) . . . . . . . . . . . . . . . . . 3-162

3.13.1 Removing Tension Arm . . . . . . . . . . . . . . . . . . . . . . 3-162

3.13.2 Removing Take-Up Unit . . . . . . . . . . . . . . . . . . . . . 3-164

3.13.3 Removing Take-Up Unit Cover . . . . . . . . . . . . . . . . 3-165

3.13.4 Replacing Scroller . . . . . . . . . . . . . . . . . . . . . . . . . . 3-166

3.13.5 Replacing Take-Up Unit Control Board Assy. . . . . . 3-169

3.13.6 Replacing Take-Up ON Sensor and Take-Up OFF Sensor 3-176

3.13.7 Replacing Peripheral Devices of VJ Take-Up Unit Motor Assy 3-179

4.5.1 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4.6 CR Belt Tension Adjustment. . . . . . . . . . . . . . . . . . . . . . 4-10

4.7 Head Accuracy Adjustment. . . . . . . . . . . . . . . . . . . . . . . 4-11

4.7.1 Head Alignment (Horizontal Height) . . . . . . . . . . . . . 4-11

4.7.2 Head Alignment (Vertical Slant). . . . . . . . . . . . . . . . . 4-13

4.8 Cutter Holder Height Adjustment . . . . . . . . . . . . . . . . . . 4-15

4.8.1 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

4.8.2 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . 4-15

4.9 Head Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

4.9.1 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

4.9.2 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . 4-16

4.10 Capping Position Adjustment . . . . . . . . . . . . . . . . . . . . . 4-18

4.11 Cover Switch Sensor Assy Position Adjustment . . . . . 4-20

4.12 Rear/ Edge Sensor Adjustment. . . . . . . . . . . . . . . . . . . . 4-21

4.13 Cutter position adjustment . . . . . . . . . . . . . . . . . . . . . . . 4-23

4 Adjustment

4.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.2 Adjustment Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

5 Self-Diagnosis Mode

5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2.1 Preparations on Machine . . . . . . . . . . . . . . . . . . . . . . . 5-3

4.3 Working with MUTOH Service Assistance Software . . . 4-4

4.4 X Speed Reduction Belt Tension Adjustment . . . . . . . . . 4-5

4.4.1 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.4.2 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

4.5 PF Encoder Assy Position Adjustment . . . . . . . . . . . . . . 4-8

General Table of Contents P.3

5.2.2 Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.3 Operations in Self-Diagnosis Mode . . . . . . . . . . . . . . . . . 5-4

5.3.1 Operating Self-Diagnosis Mode. . . . . . . . . . . . . . . . . . 5-4

5.3.2 Diagnosis Items in Self-Diagnosis Menu . . . . . . . . . . . 5-5

5.4 Platen Adjustment Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

General Table of Contents VJ1324E-M-02

5.5 Inspection Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5.5.1 Ram Capacity Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.5.2 Version Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5.5.3 Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.5.4 Sensor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

5.5.5 Cut Solenoid Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

5.5.6 Choke Valve Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

5.5.7 Encoder Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

5.5.8 Fan Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

5.5.9 Record Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

5.5.10 Head Signal Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

5.5.11 Spectro Vue Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

5.5.12 Time Check Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

5.6 Ink Charging Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

5.7 Adjustment Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

5.7.1 Rear/ Edge Sensor Adjustment . . . . . . . . . . . . . . . . . 5-30

5.7.2 CR Return Position adjustment . . . . . . . . . . . . . . . . . 5-32

5.7.3 Head Nozzle Check Menu . . . . . . . . . . . . . . . . . . . . . 5-33

5.7.4 Skew Check Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36

5.7.5 Head Slant Check Menu . . . . . . . . . . . . . . . . . . . . . . 5-37

5.7.6 Uni-D/Bi-D Adjustment Menu. . . . . . . . . . . . . . . . . . . 5-42

5.7.7 Bi-D Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49

5.7.8 Top&Bottom adjustment Menu . . . . . . . . . . . . . . . . . 5-50

5.7.9 Test Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51

5.7.10 Longstore Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-53

5.7.11 Software Counter Initialization Menu . . . . . . . . . . . . . 5-54

5.7.12 Feed Pitch Check Menu . . . . . . . . . . . . . . . . . . . . . . 5-55

5.7.13 Solid Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56

5.8 Cleaning Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57

5.9 Sample Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-58

5.10 Parameter Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-59

5.10.1 Parameter Initialization Menu . . . . . . . . . . . . . . . . . . 5-59

5.10.2 Parameter Update Menu . . . . . . . . . . . . . . . . . . . . . . 5-61

5.11 Servo Setting Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-70

5.12 Endurance Running Menu . . . . . . . . . . . . . . . . . . . . . . . . 5-71

5.12.1 CR Motor Assy Endurance Menu . . . . . . . . . . . . . . . 5-72

5.12.2 PF Motor Assy Endurance Menu . . . . . . . . . . . . . . . 5-73

5.12.3 Cutter Endurance Menu. . . . . . . . . . . . . . . . . . . . . . . 5-74

5.12.4 Pump Endurance Menu . . . . . . . . . . . . . . . . . . . . . . . 5-75

5.12.5 Head Lock Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-76

5.12.6 Choke Valve Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-77

5.12.7 Print Head Endurance (Nozzle Print) Menu. . . . . . . . 5-78

5.12.8 General Endurance Menu . . . . . . . . . . . . . . . . . . . . . 5-79

5.12.9 Endurance Running Check Menu . . . . . . . . . . . . . . . 5-80

5.13 Media Feed Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-81

5.14 ExControl Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-82

5.14.1 Version Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-83

5.14.2 Sensor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-84

5.14.3 Heater Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-85

5.15 PaperInitial Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-86

6 Maintenance Mode 2

6.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6.2 Operations in Maintenance Mode 2 . . . . . . . . . . . . . . . . . 6-2

6.2.1 Starting Up the Maintenance Mode 2 . . . . . . . . . . . . . 6-2

6.2.2 Operating Maintenance Mode 2. . . . . . . . . . . . . . . . . . 6-3

6.3 Maintenance Mode 2 Menu . . . . . . . . . . . . . . . . . . . . . . . . 6-4

General Table of Contents P.4

General Table of Contents VJ1324E-M-02

6.3.1 Counter Indication Menu . . . . . . . . . . . . . . . . . . . . . . . 6-5

6.3.2 Counter Initialization Menu . . . . . . . . . . . . . . . . . . . . 6-11

6.3.3 Counter Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

6.3.4 Paper Feed Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

7 Maintenance

7.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

7.2 Periodical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7.2.1 Periodic Replacement Parts . . . . . . . . . . . . . . . . . . . . 7-3

7.2.2 Parts Which Require Inspection/Replacement . . . . . . 7-4

7.3 Part Life Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

7.4 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

7.4.1 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

7.5 Lubrication/Bonding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

7.6 Transportation of Product. . . . . . . . . . . . . . . . . . . . . . . . . 7-8

9 Specifications

9.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

9.2 Product Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

9.2.1 Main Unit Specifications . . . . . . . . . . . . . . . . . . . . . . . 9-2

9.3 Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9.3.1 Network Interface Specifications . . . . . . . . . . . . . . . . . 9-3

9.4 Options/Supplies List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9.4.1 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9.5 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . 9-4

10 Appendix

10.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

10.2 Maintenance Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

8 Product Overview

8.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

8.2 Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . 8-2

8.2.1 Front Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

8.2.2 Rear Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

8.2.3 Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

8.3 Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

8.3.1 Operating Status Type. . . . . . . . . . . . . . . . . . . . . . . . . 8-7

8.3.2 Switching Operating Status . . . . . . . . . . . . . . . . . . . . . 8-8

8.3.3 Selecting Panel Language. . . . . . . . . . . . . . . . . . . . . 8-10

General Table of Contents P.5

Important Notice VJ1324E-M-02

Important Notice

1. For Users in Europe

Important:

This is a Class A product approved for industrial environments. In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures.

2. For Users in the United States

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

3. Trademark Mentioned in this Manual

• MUTOH, ValueJet, VJ-1324 are registered trademarks or product names of MUTOH

INDUSTRIES LTD.

• Windows95, Windows98, Windows98SE, Windows NT4.0, Windows2000, Windows XP, and

MS-DOS are registered trademarks or product names of Microsoft Corporation.

• Intel and Pentium are trademarks or registered trademarks of Intel Corporation.

• Other company and product names may be registered trademarks or product names.

Warranty Limitations

1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.

2. The warranty shall not apply to any direct or indirect loss, or compensation for the loss due to the product that has been subject to misuse, neglect, or improper alternation.

3. The warranty period is described in the warranty certificate.

• No part of this product or publication may be reproduced, copied, or transmitted in any form or by any means, except for personal use, without the permission of MUTOH INDUSTRIES LTD.

• The product and the contents of this publication may be changed without prior notification.

• MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.

• MUTOH INDUSTRIES LTD. shall not be liable for any damages or troubles resulting from the use of this equipment or this manual.

P.1

About this Manual VJ1324E-M-02

About this Manual

1. Purpose and Target Readers

This manual explains preparations needed before maintaining and checking operations for MUTOH Full Color Ink Jet Printer (VJ-1324).

This manual is prepared for the maintenance personnel of this printer. Before using this printer, fully understand the contents and directions in this manual.

2. Manual Configuration

Section Contents

1 Safety Instructions Explains types of warnings, cautions and warnings labeled on the printer

for the both operators of the printer and maintenance personnel.

2 Troubleshooting Explains troubles that may occur when using the printer and how to solve

them.

3 Parts Replacement Explains the procedures of replacement and removal of the service parts

of the printer.

4 Adjustment Explains the adjusting procedures of the printer parts.

5 Self-Diagnostic Mode Explains the self-diagnostic functions of the printer.

6 Maintenance Mode 2 Explains the maintenance mode2 of the printer.

7 Maintenance Explains daily maintenance of the printer.

8 Product Overview Explains the features, part names, and functions of the printer.

9 Specifications Explains the specifications of the printer.

10 Appendix Explains the maintenance information and the exploded views for this

printer.

3. Manual Notation

The following symbols are used in this manual for easier understanding of the information.

Symbol Meaning

Must be followed carefully to avoid death or serious bodily injury

WARNING

Must be observed to avoid slight or moderate bodily injury or damage

CAUTION

NOTE

to your equipment

Contains important information and useful tips on the operation of the product

Indicates useful tips for operating or understanding the equipment

TIP

Indicates reference pages in this manual

4. Establishment Date of This Document

This document was established on Mar. 31, 2011.

5. Firmware version covered by this document

Firmware version: V.1.00

Use the built-in self-diagnostic program to locate a defective part and adjust/check during maintenance.

P.2

Revision History VJ1324E-M-02

Revison Reason Chapter Section Contents Page No. Errata Remarks

00 - - - new - - -

01 Revising ALL ALL footer and header ALL - -

misdescription 2 2.2.3 Remove E080 P2-29 - -

undocumented 2 2.2.3 Add

E093,E146,E147,E140,E141,E142,E146,E147

misdescription 3 3.3.2 Add directions to CAUTION. P3-22 - -

misdescription 3 3.3.2 Add illustration. P3-24 - -

misdescription 3 3.4.12 Add TIP. P3-53 - -

misdescription 3 3.4.14 Add TIP. P3-56 - -

misdescription 3 3.5.2 Add TIP. P3-64 - -

misdescription 3 3.5.5 Add TIP. P3-67 - -

misdescription 3 3.5.6 Modify the procedure in Replacing HEATER. P3-71~85 - -

Working

efficiency

improvement

Working

efficiency

improvement

misdescription 3 3.7.8 Modify the length in the Table. P3-116 - -

undocumented 3 3.7.9 Add the procedure of Replacing Y Fitting P3-123 - -

misdescription 3 3.8.3 Modify the directions in TIP. P3-142 - -

Working

efficiency

improvement

3 3.6.8 Modify the illustration in Step 12. P3-96 - -

3 3.7.5 Modify the procedure in Replacing Carriage

Assy..

33.8.5

Wiper Assy →　Wiper

P2-29~31 - -

P3-102~105 - -

P3-144 - -

misdescription 3 3.11.1 Add NOTE. P3-152 - -

changing

specifications

misdescription 3 3.11.3 Modify the directions in CAUTION. P3-157 - -

changing

specifications

3 3.11.2 Modify the directions in CAUTION. P3-153 - -

4 4.12 Add Rear/Edge Sensor Adjustment. P4-21~22 - -

Revision History P.3

Revision History VJ1324E-M-02

Revison Reason Chapter Section Contents Page No. Errata Remarks

01 misdescription 5 5.2.1 Modify the descriptions in NOTE. P5-3 - -

changing

specifications

misdescription 5 5.13 Modify the TIP. P5-73~78 - -

misdescription 7 7.4.1 Modify the Remarks in the 11 of Table 7-3. P7-6 - -

changing

specifications

5 5.3.2 Add S/C Log to Test Print Menu. P5-5 - -

5 5.3.2 Add Cut Function to Media Feed Menu. P5.5 - -

5 5.5.9 Add Initiallizing S/C Log to Record Menu. P5-18 - -

5 5.5.10 Modify the descriptions in NOTE. P5-24 - -

5 5.7 Add Bi-D Copy to Adjustment Menu. P5-28 - -

5 5.8.5 Modify the printing speed in Uni-D/Bi-D

Adjustment Menu.

5 5.8.8 Add S/C Log info to Test Printing Menu. P5-51 - -

5 5.8.8 Modify the Sample printings in TIP. P5-52 - -

5 5.10 Add S/C Log info to Sample printing Menu. P5-58 - -

5 5.11.2 Modify the Items and contents. P5-63 - -

5 5.12 Modify the items in Servo Settine Menu. P5-69 - -

5 5.13 Add Choke Valve endurance Menu. P5-70 - -

5 5.13.1 Modify Carriage speed. P5-71 - -

7 7.4.1 Add Solenoid Head Washing Kit to the Tools for

Adjustment.

P5-42~49 - -

P7-6 - -

misdescription 8 8.2.3 Modify the color of Status Lamp in the 9 of table

misdescription 8 8.3.2 Modify illustration in (2).. P8-8 - -

changing

specifications

misdescription 10 10.2 Modify the contents of Platen Heater (100) P10-7 - -

02 Revising ALL Header,Footer

Revising 4 4.2,4.3 VJ1324-M-02 or later to VJ1324-M-03 or later P4-2,P4-4 - -

Omitted 5 5.5 Add “S/C LogInit” to the contents in “Record” P5-7 - -

Omitted 5 5.5.9 Add “S/C LogInit” P5-18 - -

8 8.3.3 Add length changing function. - -

(2).

VJ1324-M-02 → VJ1324-M-03

P8-6 - -

-- -

Revision History P.4

Revision History VJ1324E-M-02

Revison Reason Chapter Section Contents Page No. Errata Remarks

02 changing

specifications

5 5.5.9 Add “(4-C) Effect” P5-21 - -

5 5.5.10 Modify Head wavwform P5-24 - -

5 5.7.6 Modify speed and waveform P5-42 - -

5 5.7.8 Modify adjusting range of margin values. P5-50 - -

5 5.10.2 Modify (4) speed P5-64 - -

5 5.10.2 Modify (5) Setting range of mechanical

parameters

P5-66 - -

Revision History P.5

VJ1324E-M-02

1 Safety Instruction

1.1 Introduction .................................................................. 1- 2

1.1.1 Types and Meanings of Warnings....................... 1-2

1.2 Warning Labels............................................................. 1- 2

1.2.1 Handling the Warning Labels .............................. 1-2

1.2.2 Location and Type of Warning Labels................. 1-2

P.1-1

1.1 Introduction VJ1324E-M-02

1.1 Introduction

This chapter explains the installation of this printer, the warning terms that operators need to know, the caution items and warning labels on the main unit.

WARNING

Make sure to follow all instructions and warnings on this manual when installing, operating, or maintaining the equipment.

1.1.1 Types and Meanings of Warnings

Safety terms in this manual and the contents of warning labels attached to the printer are categorized into the following five types depending on the degree of risk (or the

scale of the accident). Make sure to understand the meaning of the following warning terms, and follow

the instruction in this manual

Safety terms Details

WARNING

CAUTION

Must be followed carefully to avoid death or serious bodily injury.

Must be observed to avoid slight or moderate bodily injury or damage to the whole or each part of the product.

NOTE

• Make sure that all warning labels can be recognized.If the text or illustrations cannot be seen clearly, clean or replace the label.

• When cleaning warning labels, use a cloth with water or neutral detergent. Do not use a solvent or gasoline.

• If a warning label is damaged, lost, or cannot be recognized, replace the label.

1.2.2 Location and Type of Warning Labels

The locations of warning labels are shown in the following figure.

NOTE

Contains important information and useful tips on the operation of the product.

1.2 Warning Labels

This section explains the handling of warning label, pasting location and types. Warning labels are attached to parts of the printer that need special caution. Understand the locations and the descriptions of the danger associated with each label before operating the printer.

1.2.1 Handling the Warning Labels

Make sure to note the following when handling the warning labels.

1.1.1 Types and Meanings of Warnings P.1-2

1.2 Warning Labels VJ1324E-M-02

No. Types of Warning Labels

1.2.2 Location and Type of Warning Labels P.1-3

VJ1324E-M-02

2 Trouble Shooting

2.1 Introduction .................................................................. 2- 2

2.2 Troubleshooting with Error Messages....................... 2- 7

2.2.1 Operation Status ................................................. 2-7

2.2.2 Errors with Message ........................................... 2-9

2.2.3 Errors Requiring Reboot ................................... 2-15

2.2.4 Error Messages During File Transmission ........ 2-32

2.3 Troubleshooting Without Error Messages............... 2- 35

2.3.1 Initial Operation Problems................................. 2-35

2.3.2 Media Feed Problems ....................................... 2-41

2.3.3 Printing Problems.............................................. 2-44

2.3.4 Noise Problems................................................. 2-57

2.3.5 Media Cutting Problems ........................................ 2-60

2.3.6 Online Function Problems................................. 2-63

2.3.7 Other Problems ................................................. 2-65

2.3.8 Problems in Using MUTOH Service Assistance 2-67

P.2-1

2.1 Introduction VJ1324E-M-02

2.1 Introduction

This chapter provides information on possible causes of machine errors/damage and recovery actions. If the machine is malfunctioning and an error message is displayed on Operation panel, refer to"2.2 Troubleshooting with Error Messages" p.2-7. If the machine is malfunctioning but no error messages are displayed, refer to"2.3 Troubleshooting Without Error Messages" p.2-35If cause of errors/damage and recovery actions are not found in this chapter, or the machine cannot restore to normal status, please contact the distributor you purchased the product from or our customer support center.

Table 2-1 Error type

No. Trouble Contents Reference

When the message is displayed Trouble with an error message displayed on Operation panel when the

printer is malfunctioning.

When the message is not displayed Trouble without an error message displayed on Operation panel even

when the printer is malfunctioning.

Table 2-2 When the message is displayed

Message type Contents Reference

Operation status Cover open "2.2.1 Operation Status" p.2-7

Mainte. Cover[*] Open (*L or R)

"2.2 Troubleshooting with Error

Messages" p.2-7

"2.3 Troubleshooting Without Error

Messages" p.2-35

Set media

End of Roll

No media

Error with message

Undefined Media "2.2.2 Errors with Message" p.2-9

Media Slant

Ink NearEnd

Ink End

NoCartridges

S/C Read Err

S/C Ink Err

S/C Code Err

P.2-2

2.1 Introduction VJ1324E-M-02

Table 2-2 When the message is displayed (Continued)

Message type Contents Reference

Error with message S/C Col. Err "2.2.2 Errors with Message" p.2-9

Full wasteInk Tank

Media cut Err

Smart/C End

Broken Chip

Check Life [Head ]

Check Life [Pump] "2.2.2 Errors with Message" p.2-9

Check Life [CR Motor]

Check Life [PF Motor]

Error requiring restart

Errors while transmitting/ receiving data

E016 Error (CPU errors) [00] - [35] "2.2.3 Errors Requiring Reboot" p.2-15

E016 Errors (Mechanical errors) [065] - [152]

Transfer failed ******. "2.2.4 Error Messages During File Transmission" p.2-32

Boot transfer failed ******.

P.2-3

2.1 Introduction VJ1324E-M-02

Table 2-3 When the message is not displayed

Message Symptoms Reference

Initial Operation Problems

Media Feed Problems Media slips during media initialization or printing. "2.3.3 Printing Problems" p.2-44

Printer cannot be turned on "2.3.1 Initial Operation Problems" p.2-35

LCD display malfunction

Initial ink charge does not start

Initial ink charge started, but ink does not reach Head

Ink does not come out even after initial ink charge is completed

The printer does not operate after turned on.

The printer does not stop operation even when Front cover or Maintenance cover is opened.

After the printer is turned on, "Initializing" is displayed and the printer resets

Loading media does not start the initial operation

The printer does not operate even when Front cover or Maintenance cover is closed.

The printer does not recognize the installed ink cartridges

Nothing can be input from Operation panel "2.3.1 Initial Operation Problems" p.2-35

Printing does not start even after receiving data.

Media skews or meanders during media initialization or printing.

Media wrinkles during media initialization or printing.

Media tears during media initialization or printing.

Media size is not correctly detected after media initialization.

LCD display malfunction

P.2-4

2.1 Introduction VJ1324E-M-02

Table 2-3 When the message is not displayed (Continued)

Message Symptoms Reference

Printing Problems The printer does not print continuously. "2.3.3 Printing Problems" p.2-44

After printing, the printer feeds an extra amount of media.

Nozzles are clogged during printing

Cleaning does not mend the clogged nozzles or skewed ink discharge.

Cannot print at all, a specific color is missing

The page is printed all black.

The page is printed blocky.

Images are printed unevenly.

Lines in the CR direction look split.

White or black lines appear on printed media

The printed borders are blurred.

There are unwanted dots (satellites).

Characters with jagged edges are printed.

Lines are printed blurry (messy printing result) "2.3.3 Printing Problems" p.2-44

Mixed color lines are not overlapped.

The printed results are uneven. (Vertical direction against the printer unit)

The printed results are uneven. (Horizontal direction against the printer unit)

Noise Problems Abnormal noise is heard when media is sucked "2.3.4 Noise Problems" p.2-57

Abnormal noise is heard during waiting time

Abnormal noise is heard while Head is moving laterally

Abnormal noise is heard when feeding media

P.2-5

2.1 Introduction VJ1324E-M-02

Table 2-3 When the message is not displayed (Continued)

Message Symptoms Reference

Online Function Problems

Other Problems The printer hangs up "2.3.7 Other Problems" p.2-65

Problems in Using MUTOH Service Assistance

Other functions do not work correctly "2.3.6 Online Function Problems" p.2-63

Data or printing is garbled

Part of the data is not printed (missing)

The power is shut down during printing

Ink cartridges cannot be inserted

Ink spills out of Waste fluid tank

Ink spills out of Flushing box

Ink spills around X rail

MUTOH Service Assistance does not start up "2.3.8 Problems in Using MUTOH Service Assistance" p.2-67

"Transfer failed (Data timeout)" is displayed during transfer.

"Main F/W data is invalid" is displayed during firmware transfer.

"No compatibility between main F/W data and printer" is displayed during firmware transfer.

"F/W version downgrade is not available" is displayed during firmware transfer.

"2.3.8 Problems in Using MUTOH Service Assistance" p.2-67

"Heater controller F/W data is invalid" is displayed during Heater controller firmware transfer.

"No compatibility between Heater controller F/W data and printer is displayed during Heater controller firmware transfer.

P.2-6

2.2 Troubleshooting with Error Messages VJ1324E-M-02

2.2 Troubleshooting with Error Messages

This section describes the messages displayed in normal operation and upon an error occurrence as well as how to correct the error. The available messages are as follows.

2.2.1 Operation Status 　

This section describes the message contents, check items, and recovery actions for normal operation.

No. Message Event/symptom Check item Action Reference

Table 2-4 Events and Check Items for Operation Status Messages

1 Cover open Front cover is

open.

2 Set media Media holding

lever is raised.

1. Is Cover sensor Assy wobbly? Tighten the screw on Cover sensor Assy .

2. Are the cables of F cover R sensor Assy and F cover L sensor Assy securely connected?

3. Are F cover R sensor Assy and F cover L sensor Assy damaged?

4. Check the operation of Cover sensor in “Sen 4: Lever” in the self-diagnosis function.

5. MAIN board Assy may be damaged. Replace MAIN board Assy .

1. Does Pressurizing lever move smoothly? Lubricate

2. Is Lever sensor Assy securely installed? Adjust the mounting position of Lever sensor Assy .

3. Is the sensor portion of Lever sensor Assy dirty? Clean the sensor portion with a cotton swab, etc.

4. Is Lever sensor Assy securely installed? Securely connect Lever sensor cable Assy to

Securely connect the cable of F cover R sensor Assy to MAIN board Assy connector （J13) 　 and

the cable of F cover L sensor Assy to MAIN board Assy connector （J14).

Replace F cover R sensor Assy and F cover L sensor Assy .

pressure cam.

JUNCTION board Assy connector J15.

"3.3.3 Replacing Cover Switch

Assy、Sensor Cover L Assy, Sensor Cover R Assy" p.3-25

"3.3.4 Replacing Cover L Cable

Assy" p.3-32

"3.3.5 Replacing Cover R Cable

Assy" p.3-35

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"7.5 Lubrication/Bonding" p.7-

"3.6.7 Replacing T Fence, T

Fence Spring Assy" p.3-93

"3.6.5 Replacing Lever Sensor"

p.3-91

"3.6.6 Replacing Lever Sensor

Cable Assy" p.3-92

5. Check the operation of Lever sensor in “Sen 6: Lever” in the self-diagnosis function.

6. MAIN board Assy may be damaged. Replace MAIN board Assy .

Replace Lever sensor Assy if it is not working properly.

"3.6.5 Replacing Lever Sensor"

p.3-91

"3.4.4 Replacing MAIN Board

Assy" p.3-42

2.2.1 Operation Status P.2-7

2.2 Troubleshooting with Error Messages VJ1324E-M-02

Table 2-4 Events and Check Items for Operation Status Messages(Continued)

No. Message Event/symptom Check item Action Reference

3 No media Displayed in the

following cases:

• When media is not set

•When printing finishes in cut media mode

Maintenance cover open

Maintenance cover is open.

1. Is media edge sensor Assy cable at the head section connected correctly?

2. Is media rear sensor Assy under media guide R connected correctly?

3. Check sensor sensitivity from "Sen7: Edge AD" of selfdiagnosis function.

4. CR board Assy may be damaged. Replace CR board Assy .

5. Check presence of media from "Sen8: Rear AD" of selfdiagnosis function.

6. CR_FFC may be damaged. Replace CR_FFC.

7. MAIN board Assy may be damaged. Replace MAIN board Assy .

1. Is the maintenance cover open? Close maintenance cover. Operation Manual

2. Is maintenance cover sensor Assy loose? Tighten the screws of maintenance cover sensor Assy

3. Is the cable of maintenance cover sensor Assy securely connected?

Securely connect it to CR board Assy connector.

Securely connect it to MAIN board Assy connector.

Replace P_Edge sensor Assy .

When "No media" is displayed even if media is set, replace P_Rear sensor Assy .

Securely connect the cable of maintenance cover sensor Assy to MAIN board Assy.

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.7.16 Replacing P_EDGE

Sensor Assy" p.3-135

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.10.2 Replacing P_REAR

Sensor" p.3-150

"3.11.3 Replacing CR_FFC"

p.3-154

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.3.3 Replacing Cover Switch

Assy、Sensor Cover L Assy, Sensor Cover R Assy" p.3-25

4. Is maintenance cover sensor Assy damaged? Replace maintenance cover sensor Assy .

2.2.1 Operation Status P.2-8

2.2 Troubleshooting with Error Messages VJ1324E-M-02

2.2.2 Errors with Message

This section describes the contents of errors with messages as well as the check items and recovery actions. These messages are displayed when an abnormal condition occurs while the machine is running.

Upon an occurrence of an error with message, the machine stops its operation at the same time. The error can be cancelled by removing the error causes. After that, the machine will restart its operation.

No. Message Event/

symptom

1 Media detection

error

Media detection failed

Check item Action Reference

1. Is media edge sensor Assy cable at head connected correctly? Securely connect it to CR board Assy connector.

2. Is media rear sensor Assy under media guide R connected correctly?

3. Check sensor sensitivity from "Sen8:Edge AD" of selfdiagnosis function.

4. Is CR_FFC cable inserted obliquely? Securely connect to MAIN board Assy and CR board

5. CR_FFC may be damaged. Replace CR_FFC.

6. CR board Assy may be damaged. Replace CR board Assy .

7. Check presence of media from "Sen7:Rear AD" of selfdiagnosis function.

8. MAIN board Assy may be damaged. Replace MAIN board Assy .

Securely connect it to MAIN board Assy connector.

Replace P_Edge sensor Assy .

Assy

When "No media" is displayed even if media is set, replace P_Rear sensor.

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.7.16 Replacing P_EDGE

Sensor Assy" p.3-135

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.11.3 Replacing CR_FFC"

p.3-154

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.10.2 Replacing P_REAR

Sensor" p.3-150

"3.4.4 Replacing MAIN Board

Assy" p.3-42

2.2.2 Errors with Message P.2-9

2.2 Troubleshooting with Error Messages VJ1324E-M-02

No. Message Event/

symptom

Media skew error

3 Remove media Displayed if lever

Media is running obliquely.

is raised during printing or cutting media and then lowered without removing media.

Check item Action Reference

1. Set media again and check reappearance. If this error is caused by user's inappropriate media

setting, instruct correct media setting procedure.

2. Is suction fan judged as normal when checked through "Test: Fan" of self-diagnosis function?

Check the connection of following MAIN

・

board Assy connectors.

• Suction fan relay Assy ： J27

• Replace cable of suction fan that does not operate normally.

• Replace suction fan Assy .

3. Is shielding material secured at specified position? Remount it at specified position.

4. Check pressure lever operation. Apply grease (G501) to pressure cam and make adjustment.

1. Does the same message appear if turning machine OFF and

turn it ON again?

2. Is pressure lever detected as normal when checked through

"Sen: Lever" of self-diagnosis function?

3. Check contact of lever sensor Assy . •

If the message appears, refer to the action in check item No. 2.

Check that LCD monitor does not display up/down as chattering when slowly raising/lowering pressure lever.

Reconnect MAIN board Assy connector J

15.

• If LCD displays as chattering, sensor may

be damaged. Replace lever sensor Assy .

―

"3.10.1 Replacing Adsorption

FAN" p.3-149

－

"7.5 Lubrication/Bonding" p.7-

―

"5.5.4 Sensor Menu" p.5-12

"3.4.11 Replacing JUNCTION

Board Assy" p.3-51

"3.6.5 Replacing Lever Sensor"

p.3-91

4. Is media rear sensor Assy under media guide R connected

correctly?

5. Check presence of media from "Sen: Rear AD" of self-

diagnosis function.

6. MAIN board Assy may be damaged. Replace MAIN board Assy .

Securely connect it to MAIN board Assy connector J26.

When "No media" is displayed even if media is set, replace P_Rear sensor Assy .

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.10.2 Replacing P_REAR

Sensor" p.3-150

"3.4.4 Replacing MAIN Board

Assy" p.3-42

2.2.2 Errors with Message P.2-10

2.2 Troubleshooting with Error Messages VJ1324E-M-02

No. Message Event/

symptom

Media cut error Even though

cutting operation is performed, media is not cut off.

Check item Action Reference

1. Does media dust accumulate in cutter groove? Remove accumulated media dust along groove. Operation Manual

2. Is cutter cap securely installed? Reinstall cutter cap securely. Operation Manual

3. Check cutter sliding up/down operation.

4. When setting cutter, lower cutter with finger and check that

cutter rises to upper end only by spring force.

5. When setting cutter after removing cutter spring, does cutter

lower to lower end by its own weight?

6. Check if solenoid goes up/down from "Life: Cutter"

of self-diagnosis function.

a) Goes up/down: Check the position where cutter goes down to cutter groove.

b) Does not go up/down:

• When it does not rise:

Refer to action in check item No. 4.

• When it rises:

Refer to action in check item No. 5.

• When it lowers:

Cutter spring may be defective. Replace cutter spring referring to exploded views.

• When it does not lower:

Cutter may be defective. Replace cutter.

• OK:

Cutter has reached the end of life or be damaged. Replace cutter with new one.

• NG:

Adjust cutter holder position.

Connector may be poorly connected. Check the connection of following connectors.

―

"3.7.15 Replacing Cutter

Solenoid Assy, Cutter Solenoid

Spring Assy" p.3-133

Operation Manual

"3.7.15 Replacing Cutter Solenoid Assy, Cutter Solenoid Spring Assy" p.3-133

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.4.4 Replacing MAIN Board

Assy" p.3-42

7. CR_FFC may be broken, solenoid Assy may be defective, or each board Assy may be defective.

If solenoid goes up/down, replace CR_FFC.

"3.11.3 Replacing CR_FFC"

p.3-154

a) Replace CR_FFC with new one.

2.2.2 Errors with Message P.2-11

2.2 Troubleshooting with Error Messages VJ1324E-M-02

No. Message Event/

symptom

Media cut error Even though

cutting operation is performed, media is not cut off.

Check item Action Reference

b) Replace solenoid Assy with new one. (Check by connecting connectors directly)

c) Replace CR board Assy .

d) Replace MAIN board Assy .

If solenoid goes up/down, replace solenoid Assy .

After replacement, adjust sensor reflection amount from "Sen: Edge AD" of "Test: Sensor" of selfdiagnosis function.

Before replacing MAIN board, back up parameters and recover to new MAIN board Assy . Then start operation check.

"3.7.15 Replacing Cutter

Solenoid Assy, Cutter Solenoid

Spring Assy" p.3-133

"3.7.4 Replacing CR Board

Assy" p.3-101

"3.4.4 Replacing MAIN Board

Assy" p.3-42

2.2.2 Errors with Message P.2-12

2.2 Troubleshooting with Error Messages VJ1324E-M-02

No. Message Event/

symptom

41.[KCMY] Ink Near End

2. [KCMY] Ink End

The ink color that is/are subject to this caution is/are displayed in the [ ].

5[KCMY]

No Cartridge

1. Ink is running short. Printing is possible.

2. Ink has run out. Any printing operation stops immediately.

Cartridge is not installed.

Check item Action Reference

1. Check which cartridge has no ink from "Sen: Ink NOT" of self-diagnosis function.

2. Check contact of the ink sensor Assy . Reconnect following connectors.

3. For the ink color that is displayed as "Ink Near End" or "Ink End", switch ink sensor Assy connector with that of normally displayed ink color.

Remove all cartridges and lightly push the black resin lever of ink sensor Assy (K, C, M, Y) to check that the display of "Sen: Ink NOT" changes.

connector18(K)

•

connectorJ9(C)

•

• connectorJ10(M)

connectorJ11(Y)

•

• If ink color display changes after replacing connector: Ink sensor Assy is damaged. Replace ink sensor Assy .

• If ink color display does not change after replacing connector: MAIN board Assy may be damaged.Replace MAIN board Assy .

1. Turn machine OFF. Turn it ON again and check if the same message appears.

If message appears: Refer to action in check item No.

"5.5.4 Sensor Menu" p.5-12

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.9.1 Replacing Cartridge

Holder Assy" p.3-146

"3.4.4 Replacing MAIN Board

Assy" p.3-42

―

2. Check presence of ink cartridge from "Sen: Ink NOT" of selfdiagnosis function.

3. Check contact of ink sensor Assy connector.

4. For the ink color that is displayed as "No cartridge", switch ink sensor Assy connector with that of normally displayed ink color.

Remove all cartridges and lightly push the switch of ink NOT sensor Assy (K, C, M, Y) with something with a flat tip such as ballpoint pen to check that the display of "Sen: Ink NOT" changes.

Reconnect following connectors.

• connector 15(K)

• connector J6(C)

• connector J7(M)

• connector J8(Y)

If ink color displayed as "No cartridge" changes after replacing connector:

Ink sensor Assy is damaged. Replace ink

"5.5.4 Sensor Menu" p.5-12

"3.4.4 Replacing MAIN Board

Assy" p.3-42

"3.9.1 Replacing Cartridge

Holder Assy" p.3-146

sensor Assy .

2.2.2 Errors with Message P.2-13

2.2 Troubleshooting with Error Messages VJ1324E-M-02

No. Message Event/

Check item Action Reference

symptom

6Life Times

[Head]

7Life Times [PF

Motor]

8 Life Times [CR

Motor]

9Life Times

[Pump]

The operational life of Print head has almost expired.

The operational life of PF motor has almost expired.

The operational life of CR motor has almost expired.

The operational life of Pump has almost expired.

Check the condition of Head. Replace Head as necessary. Clear the counter after

The operational life of PF motor has almost expired. Replace PF motor as necessary.

Check the condition of CR motor. Replace CR motor as necessary. Clear the counter

Check the condition of Pump. Replace Pump as necessary. Clear the counter after

NOTE

• The square bracket pair in an error message indicates the applicable ink color.

• If no ink and no cartridge occur at the same time, no cartridge message has priority to be displayed.

replacing it.

after replacing it.

replacing it.

Clear the counter after

"3.7.6 Replacing Print Head"

p.3-106

"3.5.1 Replace PF Motor Assy"

p.3-61

"3.6.1 Replacing CR Motor

Assy" p.3-86

"3.8.1 Replacing Maintenance

Assy" p.3-138

2.2.2 Errors with Message P.2-14

2.2 Troubleshooting with Error Messages VJ1324E-M-02

2.2.3 Errors Requiring Reboot

This section describes the contents of reboot-requiring errors as well as the check items and recovery actions. These errors are issued when any of the following critical problems occur.

• Obstacle that prevents the machine's operation

• Damage of electric circuits (Boards, Motors, Sensors)

• Abnormal operation of control programs

When any of the above conditions occur, the machine follows the steps shown below before stopping its operation.

1. Turn OFF the driving system power automatically.

2. Flash all lamps on Operation panel and generate intermittent audible alarm.

3. Display the applicable error message on the LCD.

The error can be cancelled by removing the error causes and restarting the machine.

(1) CPU system serious error

No. Message Event/

symptom

1 E 016Interrupt

［00］

2 E016 TLB Modif

[01]

Interruption exception error: An anomaly is detected during interruption process.

Command border exception/TLB exception (load or command fetch) error: An anomaly is detected in command border. Or TLB exception is detected while loading data or fetching data.

Check item Action Reference

1. Check AC power supply and printer peripherals.

2. Check whether the same error occurs. Even when there is no problem, turn off the printer and turn it back on a few times to check.

3. Check the serial number of the printer.

4. MAIN board Assy may be damaged.

• Replace MAIN board Assy . Operation Manual

"3.4.4 Replacing MAIN Board

Assy" p.3-42

2.2.3 Errors Requiring Reboot P.2-15

2.2 Troubleshooting with Error Messages VJ1324E-M-02

No. Message Event/

symptom

3 E 016 TLB-L/1

［02］

4 E 016 TLB-S

［03］

5 E 016 AddErr-L/l

［04］

Data border exception/TLB exception (store) error: An anomaly is detected in data border. Or TLB exception is detected while storing data.

Address exception error (load or command fetch): Address error is detected while loading or fetching command.

Check item Action Reference

1. Check AC power supply and printer peripherals.

2. Check whether the same error occurs. Even when there is no problem, turn off the printer and turn it back on a few times to check.

3. Check the serial number of the printer.

4. MAIN board Assy may be damaged.

• Replace MAIN board Assy . Operation Manual

"3.4.4 Replacing MAIN Board

Assy" p.3-42

6 E 016 AddErr-S

［05］

Address exception error (store): An address error is detected while escaping.

2.2.3 Errors Requiring Reboot P.2-16

+ 409 hidden pages

mutoh VJ-1324 Service manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Safety Instruction

2 Trouble Shooting

3 Parts Replacement

4 Adjustment

5 Self-Diagnosis Mode

6 Maintenance Mode 2

7 Maintenance

9 Specifications

10 Appendix

8 Product Overview

Revision History VJ1324E-M-02

1.1 Introduction VJ1324E-M-02

1.1.1 Types and Meanings of Warnings

1.2.2 Location and Type of Warning Labels

1.2 Warning Labels

1.2.1 Handling the Warning Labels

2.1 Introduction VJ1324E-M-02

2.2 Troubleshooting with Error Messages VJ1324E-M-02

2.2.1 Operation Status

2.2.2 Errors with Message

2.2.3 Errors Requiring Reboot