mutoh VJ-1304 Service manual
Service manual
ValueJet 1304
ValueJet 1304 Service manual
1 AP-74109 Rev 1.1
Important Notice
1. For Users in Europe
2. For Users in the United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
3. Trademark Mentioned in this Manual
• MUTOH, ValueJet, VJ-1304 are registered trademarks or product names of MUTOH INDUSTRIES
LTD.
• Centronics and BiCentronics are registered trademarks or product names of Centronics Data Computer
Corporation.
• Windows95, Windows98, Windows98SE, Windows NT4.0, Windows2000, Windows XP, and MS-
DOS are registered trademarks or product names of Microsoft Corporation.
• Intel and Pentium are trademarks or registered trademarks of Intel Corporation.
• Other company and product names may be registered trademarks or product names.
This is a Class A product approved for industrial environments. In a domestic environment this product may cause
radio interference in which case you may be required to take
adequate measures.
Important:
• No part of this product or publication may be reproduced, copied, or
transmitted in any form or by any means, except for personal use,
without the permission of MUTOH INDUSTRIES LTD.
• The product and the contents of this publication may be changed
without prior notification.
• MUTOH INDUSTRIES LTD. has made the best efforts to keep this
publication free from error, but if you find any uncertainties or
misprints, please call us or the shop where you bought this equipment.
• MUTOH INDUSTRIES LTD. shall not be liable for any damages or
troubles resulting from the use of this equipment or this manual.
ValueJet 1304 Service manual
AP-74109 Rev 1.1 2
Warranty Limitations
1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is
found in the system or in the materials and workmanship of the product the seller produced.
However, if the cause of failure is uncertain, decide the action after due mutual consultation.
2. The warranty shall not apply to any direct or indirect loss, or compensation for the loss due to the product
that has been subject to misuse, neglect, or improper alternation.
3.
The warranty period is described in the warranty certificate.
ValueJet 1304 Service manual
3 AP-74109 Rev 1.1
About this Manual
1. Purpose and Target Readers
This manual explains preparations needed before maintaining and checking operations for MUTOH Full
Color Ink Jet Printer (VJ-1304).
This manual is prepared for the maintenance personnel of this printer.
Before using this printer, fully understand the contents and directions in this manual.
2. Manual Configuration
Section Contents
1 Safety Instructions Explains types of warnings, cautions and warnings labeled on the printer
for the both operators of the printer and maintenance personnel.
2 Product Overview Explains the features, part names, and functions of the printer.
3 Specifications Explains the specifications of the printer.
4 Parts Replacement Explains the procedures of replacement and removal of the service parts
of the printer.
5 Self-Diagnostic Mode Explains the self-diagnostic functions of the printer.
6 Maintenance Mode Explains the maintenance mode of the printer.
7 Adjustment Explains the adjusting procedures of the printer parts.
8 Maintenance Explains daily maintenance of the printer.
9 Troubleshooting Explains troubles that may occur when using the printer and how to
solve them.
10 Appendix Explains the maintenance information and the exploded views for this
printer.
Use the built-in self-diagnostic program to locate a defective part and adjust/
check during maintenance.
ValueJet 1304 Service manual
AP-74109 Rev 1.1 4
3. Manual Notation
The following symbols are used in this manual for easier understanding of the information.
4. Establishment Date of This Document
This document was established on September 18, 2007.
5. Firmware version covered by this document
Firmware version: Ver.1.00
Symbol Meaning
Must be followed carefully to avoid death or serious bodily injury
Must be observed to avoid slight or moderate bodily injury or damage to
your equipment
Contains important information and useful tips on the operation of the
product
Indicates useful tips for operating or understanding the equipment
Indicates reference pages in this manual
WARNING
CAUTION
NOTE
TIP
ValueJet 1304 Service manual
2-3 AP-74109 Rev 1.1
General Table of Contents
1 Safety Instructions
1.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.2 Warnings, Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.4 Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.4.1 Handling the Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.4.2 Locations and Types of Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.5 Operation Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.5.1 Handling the Operation Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.5.2 Locations and Types of Operation Labels . . . . . . . . . . . . . . . . . . . . . . 1-12
2 Product Overview
2.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.3 Part Names and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2.3.1 Front Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.3.2 Rear Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3.3 Winding unit (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.3.4 Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.4 Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.4.1 Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.4.2 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.4.3 Self-Diagnosis Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.4.4 Maintenance Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.4.5 Selecting Panel Language and Panel Temperature. . . . . . . . . . . . . . . 2-12
ValueJet 1304 Service manual
AP-74109 Rev 1.1 2-4
3 Specifications
3.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2 Product Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.3 Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.3.1 Network Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.4 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
4 Parts Replacement
4.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.2 Removal of Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.1 Removing R Side Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.2.2 Removing Operation Panel Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.2.3 Removing L Side Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.2.4 Removing Ink Holder (I/H) Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
4.2.5 Removing Front Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.2.6 Removing Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.2.7 Removing Media Guide F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.2.8 Removing Media Guide R2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.2.9 Removing Scroller Receiver (L, R). . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
4.2.10 Assembling of Scroller Receiver L and R. . . . . . . . . . . . . . . . . . . . . . . 4-20
4.3 Replacement of Board Base Section Components. . . . . . . . . . . . . . . . . 4-23
4.3.1 Removing Connector Panel and Cooling Fan . . . . . . . . . . . . . . . . . . . 4-23
4.3.2 Removing Main Board Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
4.3.3 Replacing Main Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
4.3.4 Replacing HEATER CONT board assembly . . . . . . . . . . . . . . . . . . . . 4-30
4.3.5 Replacing HEATER RELAY board assembly . . . . . . . . . . . . . . . . . . . 4-32
4.3.6 Replacing Power Board Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
4.3.7 Replacing Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
4.3.8 Replacing Inlet Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
4.4 Replacement of PF Driving Section Components. . . . . . . . . . . . . . . . . . 4-44
4.4.1 Replacing PF Motor Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
4.4.2 Replacing PF_ENC Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
4.4.3 Replacing PF_ENC Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
4.4.4 Replacing Heater and Thermistor Assembly . . . . . . . . . . . . . . . . . . . . 4-49
ValueJet 1304 Service manual
2-5 AP-74109 Rev 1.1
4.5 Replacement of CR Driving Section Components. . . . . . . . . . . . . . . . . . 4-51
4.5.1 CR Motor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
4.5.2 Replacing CR Origin Point Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
4.5.3 Replacing Lever Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
4.5.4 Replacing T Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55
4.5.5 Replacing CR Driven Pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58
4.5.6 Replacing Pressure Arm Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 4-460
4.6 Replacement of Head Section Components . . . . . . . . . . . . . . . . . . . . . . 4-61
4.6.1 Replacing Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61
4.6.2 Replacing Cutter Holder Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-66
4.7 Replacement of Maintenance Section Components . . . . . . . . . . . . . . . . 4-71
4.7.1 Removing Maintenance Base Assembly . . . . . . . . . . . . . . . . . . . . . . . 4-71
4.7.2 Replacing Maintenance Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-76
4.7.3 Replacing Cleaner Head (Cleaning Wiper) . . . . . . . . . . . . . . . . . . . . . 4-77
4.8 Replacement of Ink Supply Section Components. . . . . . . . . . . . . . . . . . 4-79
4.8.1 Replacing Ink Holder (I/H) Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 4-79
4.8.2 Replacing Ink Sensor Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82
4.8.3 Replacing Cover Sensor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-85
4.8.4 Replacing Heater Junction Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
4.9 Replacement of Frame Section Components . . . . . . . . . . . . . . . . . . . . . 4-89
4.9.1 Replacing Suction Fan Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89
4.9.2 Replacing P_REAR Sensor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 4-90
4.10 Replacement of Cable Guide Section Components . . . . . . . . . . . . . . . . 4-91
4.10.1 Replacing CR Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91
4.10.2 Replacing Ink Tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93
4.10.3 Replacing CR Tape Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-97
4.11 Replacing accessory unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-88
4.11.1 Replacing level switch (waste fluid) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89
4.12 Replacing Take up unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-102
4.12.1 Removing Tension arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-103
4.12.2 Removing take up unit fixing plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-104
4.12.3 Removing take up unit cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-105
4.12.4 Replacing scroller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-108
4.12.5 Replacing VJ take up unit CNT board assembly . . . . . . . . . . . . . . . . 4-109
4.12.6 Replacing CR_HP sensor, lever sensor. . . . . . . . . . . . . . . . . . . . . . . 4-117
4.12.7 Replacing peripheral devices of VJ take up unit motor assembly . . . 4-120
ValueJet 1304 Service manual
AP-74109 Rev 1.1 2-6
5 Self-Diagnosis Mode
5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.2.1 Preparations on Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.2.2 Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5.3 Operations in Self-Diagnosis Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.3.1 Operating Self-Diagnosis Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.3.2 Diagnosis Items in Self-Diagnosis Menu . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.4 Platen Adjustment Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.5 Inspection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.5.1 Memory Size Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.5.2 Version Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
5.5.3 Operation Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
5.5.4 Sensor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
5.5.5 Encoder Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
5.5.6 Fan Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
5.5.7 History Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
5.5.8 Head Waveform Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
5.6 Ink Charging Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
5.7 Adjustment Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
5.7.1 CR return position adjustment menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
5.7.2 Head Nozzle Check Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
5.7.3 Skew Check Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
5.7.4 Head Slant Check Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
5.7.5 Voltage Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
5.7.6 Uni-D / Bi-D Low and High Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 5-36
5.7.7 Side Margin Adjustment Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
5.7.8 Test Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
5.7.9 HeadWash Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44
5.7.10 Software Counter Initialization Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5-45
5.7.11 Feed Pitch Check Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
5.7.12 Solid Print Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-47
5.8 Cleaning Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-48
ValueJet 1304 Service manual
2-7 AP-74109 Rev 1.1
5.9 Sample Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
5.9.1 Adjustment pattern ALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
5.9.2 Parameter ALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
5.9.3 Error history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
5.9.4 Dot pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
5.10 Time Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52
5.11 Parameter Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52
5.11.1 Parameter Initialization Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-53
5.11.2 Parameter Update Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56
5.12 Servo Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64
5.13 Endurance Running Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-67
5.13.1 CR Motor Endurance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-68
5.13.2 PF Motor Endurance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-69
5.13.3 Pump Endurance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-70
5.13.4 Print Head Endurance (Nozzle Print) Menu . . . . . . . . . . . . . . . . . . . . . 5-71
5.13.5 General Endurance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-72
5.13.6 Endurance Running Check Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-73
5.14 Media Feed Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-73
5.15 ExControl Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-74
5.15.1 Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-74
5.15.2 Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-75
5.15.3 Heater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-76
5.15.4 History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-76
5.16 PaperInitial Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-77
6 Maintenance Mode 2
6.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2 Operations in Maintenance Mode 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.1 Starting Up the Maintenance Mode 2. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.2 Operating Maintenance Mode 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.3 Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.3.1 Counter Display Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.3.2 Counter Initialization Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
6.3.3 Counter Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.3.4 Media Feed Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
ValueJet 1304 Service manual
AP-74109 Rev 1.1 2-8
7 Adjustment
7.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.2 Adjustment Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.3 Working with Mutoh Maintenance Engineer Assistant. . . . . . . . . . . . . . . 7-8
7.3.1 Parameter Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.3.2 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.3.3 Required Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.3.4 Receiving Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.3.5 Firmware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
7.3.6 Sending Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
7.3.7 Sub Controller Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29
7.3.8 Date & Time Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-31
7.4 PF Speed Reduction Belt Tension Adjustment . . . . . . . . . . . . . . . . . . . . 7-32
7.4.1 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-32
7.4.2 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-32
7.5 PF Encoder Assembly Position Adjustment . . . . . . . . . . . . . . . . . . . . . . 7-33
7.5.1 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-33
7.6 CR Belt Tension Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-35
7.7 Head Alignment (Horizontal Height) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
7.8 Head Alignment (Vertical Slant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
7.9 Cutter Holder Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
7.9.1 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
7.9.2 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
7.10 PG Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43
7.10.1 Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43
7.10.2 Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43
7.11 Media Sensor Sensitivity Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45
7.11.1 P_EDGE Sensor Sensitivity Adjustment . . . . . . . . . . . . . . . . . . . . . . . 7-45
7.11.2 P_REAR Sensor Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-48
ValueJet 1304 Service manual
2-9 AP-74109 Rev 1.1
8 Maintenance
8.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.2 Periodical Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.2.1 Periodical Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.2.2 Parts need to be checked or replaced . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
8.3 Part Life Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
8.4 Lubrication/Bonding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
8.5 Transportation of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
9 Troubleshooting
9.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2 Troubleshooting with Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.1 Operation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
9.2.2 Errors with Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.2.3 Errors Requiring Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
9.2.4 Error Messages During File Transmission . . . . . . . . . . . . . . . . . . . . . . 9-25
9.3 Troubleshooting Without Error Messages . . . . . . . . . . . . . . . . . . . . . . . . 9-30
9.3.1 Initial Operation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
9.3.2 Media Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
9.3.3 Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41
9.3.4 Noise Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-59
9.3.5 Online Function Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-62
9.3.6 Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-65
9.3.7 Troubleshooting for a dedicated network software. . . . . . . . . . . . . . . . 9-67
10 Appendix
10.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
10.2 Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
10.3 Jigs and Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
10.3.1 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
10.4 Operation Panel Messages (Bilingual List) . . . . . . . . . . . . . . . . . . . . . . . 10-4
10.5 Exploded View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
ValueJet 1304 Service manual
AP-74109 Rev 1.1 2-10
ValueJet 1304 Service manual
1-1 AP-74109 Rev 1.1
1 Safety Instructions
1.1 Introduction............................................................................................. 1- 2
1.2 Warnings, Cautions and Notes.............................................................. 1- 2
1.3 Important Safety Instructions ................................................................ 1- 3
1.4 Warning Labels ....................................................................................... 1- 9
1.4.1 Handling the Warning Labels......................................................... 1-9
1.4.2 Locations and Types of Warning Labels........................................ 1-9
1.5 Operation Labels................................................................................... 1- 11
1.5.1 Handling the Operation Labels .................................................... 1-11
1.5.2 Locations and Types of Operation Labels ................................... 1-12
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-2
1.1 Introduction
This chapter explains the meaning of safety terms for personnel who installs, operates, or maintains this
equipment, important safety instructions, and the warning labels attached to the equipment.
WARNING
Make sure to follow all instructions and warnings on this manual when installing, operating,
or maintaining the equipment.
1.2 Warnings, Cautions and Notes
Safety terms in this manual and the contents of warning labels attached to the printer are categorized into the
following three types depending on the degree of risk (or the scale of accident).
Read the following explanations carefully, and follow the instructions in this manual.
Table 1-1 Safety Terms Descriptions
Safety terms Details
Must be followed carefully to avoid death or serious bodily injury
Must be observed to avoid slight or moderate bodily injury or damage to
whole or part of the product
Contains important information and useful tips on the operation of the
product
Indicates useful tips for operating or understanding the printer
Indicates "prohibited" operations
Indicates required operations
Indicates reference page in this manual
WARNING
DANGER
NOTE
TIP
ValueJet 1304 Service manual
1-3 AP-74109 Rev 1.1
1.3 Important Safety Instructions
General safety instructions that must be observed to use the equipment safely are explained below.
WARNING
Do not place the printer in the following areas. Doing so may result in the printer
tipping or falling over and causing injury.
• Unstable surfaces
• Angled place
• Areas subject to vibration by other equipment
Do not stand on or place heavy objects on your printer. Doing so may result in the
printer tipping or falling over and causing injury.
Do not cover the ventilation hole of your printer with cloth, such as a blanket or table
cloth. Doing so could obstruct ventilation and cause fire.
Do not place the printer in humid and dusty areas. Doing so may result in electrical
shock or fire.
Do not use damaged power cable. It could lead to an electric shock and fire.
Do not take out or insert power plug with a wet hand. This could lead to an electric
shock.
Make sure that the following is performed before parts replacement.
• Turn off the power of the printer.
• Remove the power cable from the power outlet.
Not doing so may cause electric shock or damage to the electric circuit.
• Unplug the cables connected to the printer.
Failure to do so could result in damage to the printer.
Do not connect an earth wire to the following places.
• Gas pipe
There is a possibility of ignition and explosion.
• Earth wire of telephone cables and lightning rods
Heavy current might flow whenever a lightning strikes.
• Water pipe and faucet
The earth might not work if a plastic pipe is connected in the middle of the metal
pipe.
Do not store combustible materials on Platen while performing the heater operation.
It could lead to fire.
Do not spill flammable liquid over platen. This could lead to fire.
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-4
Do not insert or drop metal or flammable objects into the printer through openings
such as a fresh air inlet. It could lead to an electric shock and fire.
When foreign substances or liquids such as water entered the printer, do not use
the printer as it is. It could lead to an electric shock and fire. Immediately turn OFF
the power switch, disconnect the power plug from the electric socket.
Be sure to use the power cable supplied with the printer. If other power cables are
used, it would cause an electric shock or fire.
Make sure to use only the specified power supply (AC 100 V - 120 V or AC 220 V 240 V). If the power supply other than the specified voltage is used, it could cause
an electric shock and fire.
Take power for the printer directly from the power socket (AC 100 V - 120 V or AC
220 V - 240 V). Do not use complex multiple plugs on the same socket. This could
generate heat and might cause fire.
Be sure to use a dedicated power socket with earth wire for the power supply, and
connect it to the earth wire. If the earth wire is not connected, an electric shock or
fire may occur.
The waste fluid from the printer is a waste oil (waste ink) of industrial waste. Proper
waste fluid disposal according to industrial waste disposal laws and ordinances of
your local governments are required. Consign disposal of waste fluids to specialized
processor.
ValueJet 1304 Service manual
1-5 AP-74109 Rev 1.1
CAUTION
Assembling and disassembling of the printer are possible only for the parts that
disassembling procedures are shown in this manual. Do not disassemble any frame
parts or parts that disassembling procedures are not shown in this manual.
Doing so may cause trouble that cannot be restored, as the printer is originally
assembled in the factory with a high accuracy of 1/100 mm.
Do not touch the elements on the circuit board with bare hands.
Doing so may cause static electricity and break the elements.
Do not press the transparent film on the damper assembly with your hands. Doing
so may discharge the ink filled inside the damper assembly.
Be careful not to damage the transparent film on the damper assembly.
Do not touch the nozzles of the print head. Make sure that the nozzles do not get
any dust.
There are some remaining ink in the tubes. Be careful that the ink is not spilled from
the tube outlet onto the printer or items close to the printer.
If you need to operate the printer with the cover removed for maintenance, be
careful not to get hurt by the driving parts.
Never lube the printer mechanism with lube other than that designated by MUTOH.
Doing so may damage the parts or shorten the lifetime.
If the power board assembly needs to be removed, remove the power cable and
wait for 5 minutes or more before taking it out; this will discharge the residual
electrical charge of the electrolytic capacitor.
Touching the board before the capacitor discharges may cause electric shock.
When connecting or removing an FFC type cable on a main board assembly
connector, make sure to connect or remove the cable perpendicular to the
connector.
Connecting or removing at a slant angle may damage, break or short-circuit the
inner terminal of the connector. That may damage the elements on the board.
When connecting or removing an FFC type cable on the CR board assembly
connector, make sure to connect or remove the cable perpendicular to the
connector.
Connecting or removing at a slant angle may damage, break or short-circuit the
inner terminal of the connector. That may damage the elements on the board.
Make sure there is sufficient space around the printer when performing
maintenance work.
Maintenance must be done by more than two persons for the following work.
• When disassembling or reassembling the product and the optional stand
• When packing the printer for transportation
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-6
Pay attention to the following points, while handling power cable.
• Do not do anything forcefully on the power cable.
• Do not keep heavy objects on the power cable.
• Do not bend, twist or pull the power cable by force.
• Do not route the power cable near heating appliances.
Pay attention to the following points while handling power supply plug. Any
mishandling of the power cable could cause a fire.
• Make sure that no foreign substances such as dust etc. are stuck to the power
plug.
• The power plug is firmly inserted to the edge of the power socket.
Be careful not to pinch your fingers when opening/closing the front cover or
maintenance cover.
While handling ink cartridge, pay attention so that the ink does not get into eyes or
stick to the skin. If the ink gets into the eyes or sticks to the skin, immediately wash
it off with water. It might possibly cause irritation and light inflammation of eyes. In
case of any abnormality, consult a physician immediately.
Do not disassemble ink cartridges. If disassembled, there is a possibility that the ink
might come into contact with eyes or skin.
Do not operate the media loading lever during initial operation. The carriage portion
may touch the pressurizing roller portion causing a malfunction.
Do not touch the media guide during printing. It is hot and may cause a burn.
Be careful that your fingers are not caught in the driven section of the winding unit.
Pay attention to the following points when you cut roll media. Mishandling the razor
blade may cause a cut on your finger or hand.
• When you hold media, do not place your finger on the media cut groove.
• Move the razor blade along the media cut groove.
Do not apply Jetwash, thinner, benzine, or alcohol to the printer parts, excluding
listed below. Such use may result in printer malfunction
• Inside the maintenance cover
• Surface of the print head
Be careful that moisture does not enter the printer. There is a possibility that electric
circuit inside the printer is short circuited.
ValueJet 1304 Service manual
1-7 AP-74109 Rev 1.1
While cleaning with the cleaning wiper
• Do not touch the cleaning wiper and head cap unit.
Head cleaning may not be operated correctly because of the grease attached.
• Make sure to wipe the print head with a dry poly-knit wiper.
A wet poly-knit wiper may cause the print head to clog.
• Do not use clean sticks.
Attached dust may damage the print head.
Be careful the followings when cleaning the outer of the print head:
• Do not touch the print head nozzle part.
Such operation may damage the print head.
• Do not touch the tip of the clean stick.
Fat sticks to the clean stick may damage the print head.
• Do not sink the clean stick into water.
Such operation may damage the print head.
• Do not re-use any used clean stick.
Attached dust may damage the print head.
Do not slant the printer body, prop it against a wall or turn it upside down. There is
a possibility that ink inside the printer may leak. Moreover, normal operation after
shifting (to these positions) cannot be guaranteed.
Unpack or move the printer by more than two person.
When taking this printer out of the package box, make sure to remove the vinyl
sheet and hold the handles on the side of the printer. If the printer is lifted with the
vinyl sheet attached, there is a possibility that the printer falls slipping from hands
and gets damaged.
When you do not use the printer for a long period, make sure to pull out the power
plug from the power socket for safety.
Make sure to connect an earth wire to the earth connection which meets the following
standards.
• Earth terminal of power socket
• Earth wire with copper plate which is buried at 650 mm or more, deep in the ground.
• Earth terminal which grounded properly (earth resistance: 100
Ω or less).
Keep the work area well-ventilated. This prevents fire and operators from feeling
sick from bad air.
Execute the following operation by more than two persons:
• Setting the winding unit.
When printing is finished, the media guide and the platen are at high temperature. Wait
until the media guide and the platen cool off.
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-8
When cleaning the printer, be sure to turn OFF the power and disconnect the power
plug.
Move the printer maintaining a horizontal position.
Be sure to operate the following before attaching option units.
• Turn the printer power off.
• Unplug the power cable.
• Unplug the cables connected to the printer.
Otherwise, the printer or computer may be damaged.
• Remove the static electricity by touching the metal part of the printer from your
cloth or body.
Electric part such as RAM may be damaged.
Do not touch the board elements when attaching option units. The elements become
high temperature and may cause the burn.
ValueJet 1304 Service manual
1-9 AP-74109 Rev 1.1
1.4 Warning Labels
The handling, attachment locations, and types of warning labels are explained below.
Warning labels are attached to areas where care should be taken. Read and understand the positions and
contents thoroughly before maintenance operation.
1.4.1 Handling the Warning Labels
Make sure to note the following when handling the warning labels.
NOTE
• Make sure that all warning labels can be recognized. If text or illustrations cannot be seen clearly,
clean or replace the label.
• When cleaning warning labels, use a cloth with water or neutral detergent. Do not use a solvent or
gasoline.
• If a warning label is damaged, lost, or cannot be recognized, replace the label.
1.4.2 Locations and Types of Warning Labels
The locations of warning labels are shown below.
(1) Main Body
21
3
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-10
(2) Winding unit
The locations of warning labels on the winding unit are shown below.
Table 1-2 List of Warning Labels
No. Warning label type
1
(T fence handling caution)
2
(Front cover open/close caution)
3
(High temperature caution)
1
ValueJet 1304 Service manual
1-11 AP-74109 Rev 1.1
1.5 Operation Labels
This chapter describes the operation labels including their types and attaching positions.
The operation labels are attached on the product to provide the brief instructions for the particularly important
operations. Learn the instructions and the attaching positions before operation.
1.5.1 Handling the Operation Labels
Make sure to note the following when handling the operation labels.
NOTE
• Make sure that all operation labels can be recognized. If text or illustrations cannot be seen clearly,
clean or replace the label.
• When cleaning operation labels, use a cloth with water or neutral detergent. Do not use a solvent
or gasoline.
• If an operation label is damaged, lost, or cannot be recognized, replace the label.
No. Warning label type
1
(Catching caution)
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-12
1.5.2 Locations and Types of Operation Labels
The locations of operation labels are shown below.
Table 1-3 List of Operation Labels
No. Operation label type
1
(Roll media setting)
"Operation manual" Setting Roll Media
1
2
ValueJet 1304 Service manual
1-13 AP-74109 Rev 1.1
2
(Ink arrangement)
"Operation manual" Replacing Ink Cartridges
Table 1-3 List of Operation Labels (Continued)
No. Operation label type
ValueJet 1304 Service manual
AP-74109 Rev 1.1 1-14
ValueJet 1304 Service manual
2-1 AP-74109 Rev 1.1
2 Product Overview
2.1 Introduction............................................................................................. 2- 2
2.2 Features................................................................................................... 2- 2
2.3 Part Names and Functions..................................................................... 2- 3
2.3.1 Front Section ................................................................................. 2-4
2.3.2 Rear Section.................................................................................. 2-5
2.3.3 Winding unit (Optional) .................................................................. 2-6
2.3.4 Operation Panel............................................................................. 2-8
2.4 Printer Status ........................................................................................ 2- 11
2.4.1 Normal ......................................................................................... 2-11
2.4.2 Setup Menu ................................................................................. 2-11
2.4.3 Self-Diagnosis Function............................................................... 2-11
2.4.4 Maintenance Mode ...................................................................... 2-11
2.4.5 Selecting Panel Language and Panel Temperature .................... 2-12
ValueJet 1304 Service manual
AP-74109 Rev 1.1 2-2
2.1 Introduction
This chapter explains the features, part names, and functions of the printer.
2.2 Features
The features of the printer are explained below.
(1) Fast Print
The new print head adopted on this printer performs fast to print images.
Also, this printer prints up to 1355.5mm (when uni-directional print mode) or 1336.5mm (when bi-directional
print mode) in width.
(2) Variety of Print Media
The height of the print head position can be set high/low, so that this model can print on the media of which
thickness is between 0.08 and 1.00 mm.
(3) Vivid Color Reproduction
For vivid color reproduction, this model has high-capacity (220 ml) 4 color ink cartridges with exclusive
smart IC chip on it. With the IC chip, you can manage the ink level of the cartridges and can get better
productivity.
Also, with the variable dot method, richer color expression can be enhanced.
(4) Multi-Heater System
The media-heating system which have been equipped to PJ series is changed to match the solvent ink. There
are 3 heaters on Pre / Platen / After positions and improved the ink flexibility and drying property.
(5) Effective Utilization of Media
The JOG function is featured, which allows to set random print start positions. Printed media can be reprinted
and blank areas on the media can be put to effective use.
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