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MUTOH
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ValueJet VJ-1624X
Operation Manual
358 pgs21.33 Mb0
Table of contents
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MUTOH ValueJet VJ-1624X, ValueJet VJ-1624WX, ValueJet VJ-1924WX Operation Manual

VJ-1624X/VJ-1624WX
VJ-1924WX
VJ1x24XE-A-00
VJ-1624X/1624WX/1924WX OPERATION MANUAL Important Notice
Important Notice
1. For Users in Europe
The CE marking is a mandatory European marking for certain product groups to
indicate conformity with the essential health and safety requirements set out in European Directives.
By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
2. For Users in the United States
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
3. Trademark Mentioned in this Manual
• MUTOH, ValueJet, VJ-1624X, VJ-1624WX, VJ-1924WX, MH-RTL are registered trademarks or product names of MUTOH INDUSTRIES LTD.
• Windows XP, Windows Vista and Windows 7 are registered trademarks or product names of Microsoft Corporation.
• Other company and product names may be registered trademarks or product names.
3
Important Notice VJ-1624X/1624WX/1924WX OPERATION MANUAL
NOTE
• No part of this product or publication may be reproduced, copied, or transmitted in any form or by
any means, except for personal use, without the permission of MUTOH INDUSTRIES LTD.
• The product and the contents of this publication may be changed without prior notification.
• MUTOH INDUSTRIES L TD. has made the best efforts to keep this publication free from error , but
if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.
• MUTOH INDUSTRIES L TD. shall not be liable for any damages or troubles resulting from the use
of this equipment or this manual.
4
VJ-1624X/1624WX/1924WX OPERATION MANUAL Warranty Limitations
Warranty Limitations
1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.
2. The warranty shall not apply to any direct or indirect loss, or compensation for the loss due to the product that has been subject to misuse, neglect, or improper alternation.
5
About this Manual VJ-1624X/1624WX/1924WX OPERATION MANUAL
NOTE
About this Manual
1. Contents of the Manual
There are three manuals for this product.
Installation manual
Explains operating procedures along with unpacking, installation and preparation before use.
Operation Manual (this manual)
2. Purpose and Target Readers
This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer This manual is prepared for the owners and operators of this printer. Before using this printer, fully understand the contents and directions in this manual.
VJ-1624X/1624WX/1924WX.
3. Manual Configuration
Section Description
1 Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know,
caution items and warning labels on the printer main unit. 2 Product overview This chapter explains the features of the printer along with the names and functions of each part. 3 Before using This chapter explains necessary steps before using the printer. 4 Handling the printer This chapter explains how to handle the printer. 5 Panel setup menu The section explains the Setup menu of the printer. 6 Maintenance This chapter describes daily maintenance of the product. 7 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. 8 Appendix This chapter describes specifications and included components with this printer.
• 1 Safety instructions to 4 Handling the printer must be read before using the printer.
•Read 5 Panel setup menu through "8 Appendix as necessary.
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VJ-1624X/1624WX/1924WX OPERATION MANUAL About this Manual
WARNING
CAUTION
NOTE
TIP
4. Manual Notation
This section explains general cautions that must be followed in order to use this printer safely.
Warning Meaning
Used for dangerous situations where death or serious injury may be caused.
Used for dangerous situations that may cause slight or medium injury, or when all or parts of products are damaged.
It is used for special cautions and for information that needs to be emphasized.
Indicates useful tips for operating or understanding the printer.
Indicates "prohibited" operations.
Indicates required operations.
Indicates referrence pages in this manual.
7
About this Manual VJ-1624X/1624WX/1924WX OPERATION MANUAL
8
TABLE OF CONTENTS
1 Safety instructions
1.1 Types and meanings of warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.3 Warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.3.1 Handling the warning labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.3.2 Location and type of warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.2.1 Warning labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.2.2 Rear section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2 Product overview
2.1 Names of parts and functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.1.1 Front section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.1.2 Rear section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.1.3 Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.1.4 Ink level indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.1.4.1 Estimated Ink level graphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.2 Printer status outline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.2.1 Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.2.2 Changing printer status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3 Before using
3.1 Power cord set connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.2 Turning the power ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2.1 Turning the power ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2.2 Turning the power OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.3 Filling ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.3.1 When using 220ml Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.3.1.1 For VJ-1624X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.3.1.2 For VJ-1624WX/1924WX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.3.2 When using 440ml Ink cartridges (VJ-1624X only) . . . . . . . . . . . . . . . . . . . . . . 60
3.3.3 Changing the angle of Ink cartridge slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.3.3.1 When inserting Ink cartridges vertically. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.3.3.2 When inserting Ink cartridges horizontally. . . . . . . . . . . . . . . . . . . . . . . . . 68
3.3.4 Installing the optional High Capacity Ink Pack Adapter (VJ-1624X only) . . . . . 70
3.3.5 When using High-capacity ink pack adapter for the first time on the printer whose ink is filled.77
3.4 Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
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Table of Contents VJ-1624X/1624WX/1924WX OPERATION MANUAL
3.4.1 Loading roll media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.4.2 Setting Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
3.4.3 Setting the User Type Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
3.4.4 Changing the torque of Roll media holder (for VJ-1624X) . . . . . . . . . . . . . . . . 91
3.4.5 Changing the torque of Roll media holder (for VJ-1624WX/1924WX). . . . . . . . 95
3.4.6 Releasing pressure arms individually (VJ-1624WX/1924WX only). . . . . . . . . 100
3.5 Test print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
3.5.1 Nozzle check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
3.5.2 Mode print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3.5.3 Setup print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
3.5.4 Palette print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
3.5.5 Color verifier (VJ-1624X only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
3.6 Print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
3.6.1 Standard print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
3.6.1.1 Standard confirmation pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
3.6.1.2 Standard rough adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
3.6.1.3 Standard micro adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
3.6.2 Custom Adjustment Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
3.6.2.1 Custom confirmation pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
3.6.2.2 Custom rough adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
3.6.2.2.1 Rough Pattern ALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
3.6.2.2.2 Rough Pattern A to F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
3.6.2.3 Custom micro adjustment pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
3.6.2.3.1 Fine Pattern ALL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
3.6.2.3.2 Fine Pattern A to F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
3.7 Connecting the printer to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
3.7.1 System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
3.7.2 Preparing cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
3.7.3 Connecting a network interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
4 Handling the printer
4.1 Print flow chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
4.2 Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
4.2.1 Media type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
4.2.2 Cautions on handling media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
4.2.3 Precaution on storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
4.2.4 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
4.2.5 Head height adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
4.2.5.1 When setting the head height to Mid (VJ-1624WX/1924WX only) . . . . . 169
4.2.5.2 When setting the head height to High. . . . . . . . . . . . . . . . . . . . . . . . . . . 171
4.2.5.3 When setting the head height to Low . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
4.2.6 Media feed compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
4.2.6.1 Procedure for the media feed compensation value. . . . . . . . . . . . . . . . . 177
4.2.6.2 How to fix the media firmly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
4.2.7 Installing Media holder plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
4.3 Menu setups on Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
4.3.1 Menu setup procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
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VJ-1624X/1624WX/1924WX OPERATION MANUAL Table of Contents
4.3.2 Panel setup menu overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4.4 Operating from Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
4.4.1 Feeding media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
4.4.2 Stopping printing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
4.4.3 Cutting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
4.4.4 Cutting media manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
4.4.5 Changing and confirming settings while printing . . . . . . . . . . . . . . . . . . . . . . . 194
4.4.5.1 Procedure for changing and confirming settings while printing. . . . . . . . 194
4.4.5.2 Settings that can be changed or confirmed while printing. . . . . . . . . . . . 195
4.4.6 Pausing printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
4.4.7 Starting printing during warming up (VJ-1624X only) . . . . . . . . . . . . . . . . . . . 197
4.4.8 Normal Display while Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
4.5 Using Spectrophotometer (VJ-1624X only). . . . . . . . . . . . . . . . . . . . . . . 200
5 Panel setup menu
5.1 Setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
5.1.1 User Type menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
5.1.1.1 User Type advanced setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
5.1.1.1.1 Print Mode menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
5.1.1.1.2 Adjust Print menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
5.1.1.1.3 Media feed compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
5.1.1.1.4 Pre-heater menu (VJ-1624X only) . . . . . . . . . . . . . . . . . . . . . . . . . 222
5.1.1.1.5 Platen Heater menu (VJ-1624X only) . . . . . . . . . . . . . . . . . . . . . . . 223
5.1.1.1.6 Dryer menu (VJ-1624X only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
5.1.1.1.7 Vacuum Fan menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
5.1.1.1.8 Media thickness menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
5.1.1.1.9 User Copy menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
5.1.2 Spitting menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
5.1.2.1 Spitting Pass Count menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
5.1.3 Side Margin menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
5.1.4 Media Initial menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
5.1.5 Media Width menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
5.1.6 Output Mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
5.1.6.1 Ink Dry Time menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
5.1.6.2 Page Gap menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
5.1.7 Method of Cut menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
5.1.7.1 Cut Pressure menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
5.1.8 Origin menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
5.1.9 Prev. Stick menu (VJ-1624X only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
5.1.10 Standby Heating menu (VJ-1624X only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
5.1.11 Head Travel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
5.1.12 Multi Strike menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
5.1.13 Strike Wait menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
5.1.14 Slant Check menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
5.1.15 Auto Cleaning menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
5.1.15.1 Idle Auto Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
5.1.15.2 Printing Mode Auto Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
5.1.15.3 Pre-printing Mode Auto Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
5.1.16 Ink Status menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
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Table of Contents VJ-1624X/1624WX/1924WX OPERATION MANUAL
5.1.17 Roll Length menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
5.1.17.1 Roll Length menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
5.1.17.2 Print Stop menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
5.1.17.3 Near End menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
5.1.18 Exhaust Fan menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
5.1.19 Longstore menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
5.1.20 CR Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
5.1.21 Initialization menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
5.1.22 Life Times menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
5.1.23 IP Address menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
5.1.24 Subnet Mask menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
5.1.25 Gateway menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
5.1.26 Header Dump menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
5.1.27 Start Feed Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
5.1.28 Heater Control menu (VJ-1628X only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
5.2 Test Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
5.3 Cleaning menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
5.4 Menu Option menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
5.5 Version menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
5.6 Sleep Mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
5.6.1 Timer Setting menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
5.6.2 Sleep Mode Start menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
5.7 Display menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
5.7.1 Language menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
5.7.2 Temperature menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
5.7.3 Length menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
5.7.4 Remain Ink menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
5.8 Job Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
6 Maintenance
6.1 Replacing consumable components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
6.1.1 Replacing Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
6.1.2 Replacing Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
6.1.3 Replacing Flushing box sponges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
6.1.4 Replacing Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
6.2 Cleaning the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
6.2.1 Cleaning the outer case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
6.2.2 Cleaning the inside of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
6.2.3 Head cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
6.2.4 Cleaning Cleaning wiper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
6.2.5 Cleaning the circumference of Print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
6.3 Disposal of waste fluids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
6.4 Moving or transporting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
6.4.1 Moving the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
12
VJ-1624X/1624WX/1924WX OPERATION MANUAL Table of Contents
6.4.2 Transporting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
7 Troubleshooting
7.1 Malfunctions and failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
7.1.1 Problems in installation and introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
7.1.2 Cannot print at all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
7.1.3 Media-related troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
7.1.4 Printing-related troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
7.2 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
7.2.1 Status messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
7.2.2 Message type error display and remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
7.2.3 Error requiring restart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
7.3 The media is jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
8 Appendix
8.1 Product specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
8.1.1 Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
8.2 Interface specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
8.2.1 Network interface specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
8.3 Options/Supply list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
9 Setup menu diagram
13
Table of Contents VJ-1624X/1624WX/1924WX OPERATION MANUAL
14

VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions

WARNING
1 Safety instructions
This chapter explains the installation of this printer, warning terms that operators need to know , caut ion items and warning labels on the printer main unit.
• When installing and operating this printer, be sure to follow the directions and warnings in this manual.
15
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL
WARNING
CAUTION
NOTE

1.1 Types and meanings of warnings

The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
Warning Meaning
Used for dangerous situations where death or a serious injury may be caused.
Used for dangerous situations that may a cause slight or medium injury , or when all or parts of the products may be damaged.
Used for special cautions and for information that needs to be emphasized.
16 1.1 Types and me anings of warnings
VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions
WARNING

1.2 Important safety instructions

This section explains general cautions that must be followed in order to use this printer safely.
<Common to V-1624X/1624WX/1924WX>
Do not install this printer in the following places. It may cause an injury if the printer falls down.
• On a shaky stand
• Slanting location
• Places where vibration of other machines etc. is transmitted Do not climb on the printer or place heavy things on top of it.
It may cause an injury if the printer falls down.
Do not block the vent when covering the printer with cloths, such as a blanket or tablecloth. If the vent is blocked, heat may accumulate inside the printer and may cause a fire.
Do not install the printer where it is humid or dusty. It could lead to an electric shock or fire.
Do not use a damaged power cord set. It could lead to an electric shock or fire.
Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock.
Do not connect an earth wire to the following places.
• Gas pipes There is a possibility of ignition and explosion.
• An earth wire of telephone cables and lightning rods A heavy current might flow whenever lightning strikes.
• Water pipe and faucet The earth does not work if part of the metal pipe is plastic.
Do not insert or drop metal or flammable objects into the printer through openings such as a vent. It could lead to an electric shock or fire.
If foreign substances or liquids such as water entered the printer, do not use the printer as it is. It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer.
Wire the various cords as directed in the Operation Manual. Wrong wiring could cause a fire.
Be sure to use the specified power cord set. Using a power cord set other than the specified can cause an electric shock or fire.
Make sure to use only the specified power supply (AC 100 V to 120 V or AC 220 V to 240 V). If a power supply other than the specified voltage is used, it could cause an electric shock or fire.
Ta ke power for the printer directly from the power socket (AC 100 V to 120 V or AC 220 V to 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause a fire.
1.2 Important safety instructions 17
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL
CAUTION
Be sure to use a dedicated power socket with an earth wire for the power supply, and connect it to the earth wire. If the earth wire is not connected, it may cause an electric shock or fire.
You are obligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and Public Cleansing Act and local ordinances. Delegate disposal to an industrial waste disposal contractor.
<V-1624X only>
Do not place any combustible materials on Platen while the heater is working. There may be a risk of fire.
Do not spill flammable liquid on Platen. It may cause a fire.
<Common to V-1624X/1624WX/1924WX>
Pay attention to the following points when handling the power cord set.
• Do not tamper with the power cord set.
• Do not put heavy objects on the power cord set.
• Do not bend, twist or pull the power cord set by force.
• Do not route the power cord set near heating appliances. Pay attention to the following points when handling the power plug.
Any mishandling of the power cable could cause a fire.
• Make sure that no foreign substances such as dust are stuck to the power plug.
• Make sure that the power plug is inserted all the way. When handling Ink cartridges, pay attention so that ink does not come into contact with your eyes or skin.
If ink gets into your eyes or sticks to your skin, immediately wash it off with water. Failing to do so might cause irritation or light inflammation of eyes. In case of any abnormality, consult a physician immediately.
Do not disassemble Ink cartridges. If disassembled, ink might come into contact with your eyes or skin.
Do not operate Media loading lever during initial operation. Print head may touch Pressurizing roller and cause a malfunction.
Do not use volatile solvents such as thinner, benzene, or alcohol. These solvents may cause damage to the paint.
Make sure that no moisture enters the printer. The electric circuit inside the printer may be short-circuited.
Never open covers attached using screws under any circumstances. This may cause an electric shock or a malfunction.
Do not spill waste fluid when replacing Flushing-box sponges. If waste fluid comes into contact with Grid roller, it may damage its surface and affect media feeding.
18 1.2 Important safety instructions
VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions
When cleaning Cleaning wiper,
• Do not touch Cleaning wiper and Head cap unit. Head cleaning may not be performed correctly because of oil from your hands.
• Make sure to use Cleaning stick to wipe Print head. A wet Cleaning stick may cause Print head to clog.
• Do not reuse Cleaning stick. The attached dust, etc may damage Print head.
When cleaning around Print head,
• Never touch Print head nozzles. Doing so may damage Print head.
• Do not touch the tip of Cleaning stick. Print head may be damaged because of oil from your hands.
• Never put water, etc on the tip of Cleaning stick. Doing so may damage Print head.
• Do not reuse Cleaning stick. The attached dust, etc may damage Print head.
Do not slant the printer, prop it against a wall or turn it upside down. The ink inside the printer may leak. Moreover, normal operation after shifting (to these positions) cannot be guaranteed.
Unpacking or moving this printer must be done by the following number of people.
• More than 4 people
Installing the dedicated stands on the printer must be done by the following number of people.
• More than 4 people
When taking the printer out of the container box, make sure to remove the vinyl, install Reinforcement for transportation, and hold Reinforcement. If lifting up the printer with the vinyl on, there is a possibility the printer can slip and drop, and be damaged.
When you do not use the printer for a long period, make sure to pull out the power plug from the power socket for safety.
Make sure to connect an earth wire to the earth connection that meets the following standards.
• An earth terminal of power socket
• An earth wire with a copper plate which is buried at 650 mm or more in the ground.
Before operation, make sure to read the Safety Data Sheet (SDS).
Pay attention to the following points when cutting roll media. Mishandling Razor blade may cause a cut on your finger or hand.
• When you hold media, do not place your finger on Media cut groove.
• Move Razor blade slowly along Media cut groove.
Before cleaning the areas other than Wiper and circumference of Print head, be sure to turn OFF the power and disconnect the power plug.
When moving the printer, make sure to maintain a horizontal position.
<V -1624X only>
Do not touch Media guide while printing. Media guide becomes very hot and you could burn yourself.
1.2 Important safety instructions 19
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL
Do not touch Media feed slot, Platen, and Media guide while Heater is working. Media feed slot, Platen, and Media guide become very hot and you could burn yourself.
Ventilate the workplace. Not doing so may cause nausea or a fire hazard.
Right after printing, Media guide becomes very hot. Allow Media guide to cool down before the next operation.
20 1.2 Important safety instructions
VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions
NOTE

1.3 Warning labels

This section explains the handling of warning labels, their pasting locations and types. Warning labels are attached to parts of the printer that need special caution. Understand the locations and the descriptions of the danger associated with each label before operating the printer.

1.3.1 Handling the warning labels

When handling the warning labels, be careful with the following points.
• Check whether all the warning labels can be read. If the letters or illustrations on the label are not clear, remove the dirt from the label.
• Use cloth, water and mild detergent for removing dirt from the warning labels. Avoid organic solvents and gasoline.
• Replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer.
1.3 Warning labels 21
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL
3
12
4
4
5

1.3.2 Location and type of warning labels

Pasting locations of the warning labels are shown in the following figure.
1.3.2.1 Warning labels
Front section
No. Types of warning labels
1
22 1.3 Warning labels
VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions
No. Types of warning labels
2
3
4 VJ-1624X Only
5
1.3 Warning labels 23
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL
1, 2
1.3.2.2 Rear section
No. Types of warning labels
1 VJ-1624X Only
2
24 1.3 Warning labels
VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions
NOTE
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The following marks are for China's safety standards.
1.3 Warning labels 25
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL
26 1.3 Warning labels

VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview

2 Product overview
This chapter explains the features of this printer along with the names and functions of each part.
27
2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL
NOTE
11
1
10
2
3
9
4
13
7
8
5
4
12
9
6
10

2.1 Names of parts and functions

This section explains the names and functions of each part.

2.1.1 Front section

The illustrations used in this section are those of VJ-1624X.
No. Name Function
1 Media loading lever Used for fixing or releasing the media.
• Lower Lever to fix the media.
• Lower Lever further to fix the media firmly.
• Raise Lever to release the media.
2 Operation panel Used to set the operation condition, printer display and various functions.
Used to improve the accuracy of media feeding.
2.1.3 Operation pa nel
28 2.1 Names of parts and functions
VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview
No. Name Function
3 Front cover Used to prevent the user from coming in contact with the driving mechanism during
the printer operation. Opened and closed when media is loaded or jammed.
It is normally closed. 4 Stand Used when installing the printer on a flat floor. 5 Media guide Used to feed the media smoothly when loading or printing on the media.
• Heater (After heater) to dry ink is installed inside VJ-1624X.
• VJ-1624WX/1924WX is not equipped with Heaters.
6 Platen Installed inside of Front cover.
• Heater (Platen heater) to dry ink is installed inside VJ-1624X.
• VJ-1624WX/1924WX is not equipped with Heaters.
7 Pressurizing rollers Installed inside of Front cover.
Press and hold the whole media when printing. 8 Media cut groove Installed inside of Front cover.
Used to cut media straight. 9 Maintenance cover Used to prevent the user from touching the inner mechanical section.
Open/close in the following cases.
• When cleaning Cleaning wiper
• When cleaning circumference of Print head
• When replacing Cutter
It is normally closed.
10 Adjuster Used to install the printer horizontally. 11 Media holder plate Installed inside of Front cover.
By attaching Media holder plates to both sides of the media, media warpage can be
prevented to a degree.
12 Connector • Used to install Spectrophotometer (SPECTROVUE VM-10) to VJ-1624X.
• VJ-1624WX/1924WX is not equipped with Connector.
13 Waste fluid tank Used for collecting waste ink discharged from the printer.
2.1 Names of parts and functions 29
2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL
2
7
1
1
VJ-1624X
5 6
4
3
VJ-1624WX/1924WX
6
5

2.1.2 Rear section

No. Name Function
1 Roll media holder Load the roll media.
Equipped with Flanges to attach the roll media and Fixing levers to fix Roll media
holders. 2 Media feed slot Used for feeding media. 3 Ink cartridge slot Insert Ink cartridges. 4 Media guide Used to feed the media smoothly when loading or printing on the media.
5 AC inlet Used for connecting the power cord set. 6 Network interface cable
connector
7 Waste fluid valve Open/close when discharging the waste fluid from Waste fluid tank.
• Heater (Pre-heater) to dry ink is installed inside VJ-1624X.
• VJ-1624WX/1924WX is not equipped with Heaters.
Connects a network interface cable.
It is normally closed.
30 2.1 Names of parts and functions
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