MUTOH ValueCut VC2-1800, ValueCut VC2-1300, ValueCut VC2-600 Maintance Manual

No.

VC2E-MM-00

Cutting Plotter

VC2-600
VC2-1300
VC2-1800

MAINTENANCE

MANUAL

REVISION HISTORY

REV

Date

Sheet No.

CONTENTS

00

Apr 3, 2019

All

New

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Important Safety Information

Safety Instructions

General and Personal Safety Precautions

[PERSONAL SAFETY]

For personal safety, observe the following general precautions:

 A second person should be available to disable the system in an emergency.
 Wear appropriate protective gear that fits comfortably.
 Do not wear loose-fitting clothes. If you are wearing a long-sleeved shirt, fold the cuffs up your arm.
 Keep your hands away from moving parts.
 Necklaces, ties and scarves should be tucked inside shirts.
 Long hair should be covered.

[ELECTRICAL TOOL SAFETY]

When using Electrical Tools make sure to:
 Use tools that are in good operating order. Any tool that appears electrically or mechanically faulty

must be labeled and sent immediately for repair.

 Make sure that you are electrically insulated when using electrical tools. Wear rubber-soled shoes

and stand on a dry surface.

 If, during the use of electrical equipment, you feel an electrical discharge (e.g. a tickling sensation on

your skin) immediately stop using that tool. Label it, and send it for repair.

[GENERAL SITE SAFETY REQUIREMENTS]

 Fire extinguishers must be in working order and within easy reach.
 The main power supply switch must be easily accessible.
 The system site must be suitably illuminated from all sides.
 Before operation, carefully read the warning labels on your Cutting plotter unit as well as the cautions

and warnings in this manual.

 Connect the Cutting plotter to a properly grounded power outlet. Make sure the voltage level of the

Cutting plotter matches that of the power source.

 Don't dissemble the unit while system power is on since the power supplies inside contain high

voltage.

 Never leave the machine unattended during operation.
 Follow the instructions on maintaining and cleaning your system. Not only will this enable you to

utilize your machine efficiently, but it will also ensure that your machine runs safely.

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TABLE OF CONTENTS

REVISION HISTORY .............................................................................................. 2

Important Safety Information .............................................................................. 3

Safety Instructions ........................................................................................................ 3

General and Personal Safety Precautions ................................................................. 3

TABLE OF CONTENTS ......................................................................................... 4

Introduction ........................................................................................................... 7

Exploded View ...................................................................................................... 8

A. Main Unit Assembly .................................................................................................. 8

B. Electronic and Electrical Assembly ........................................................................... 9

C. Left End Assembly .................................................................................................. 10

D. Right End Assembly ............................................................................................... 11

E. X Motor Bracket and Belt Assembly ....................................................................... 12

F. Carriage Assembly .................................................................................................. 13

G. Pinch Roller Assembly ........................................................................................... 14

H. Main Beam Assembly ............................................................................................. 15

I. Drum Assembly ........................................................................................................ 16

J. Stand and Basket .................................................................................................... 17

System Diagram and Wiring Diagram .............................................................. 18

System Diagram ......................................................................................................... 19

Wiring Diagram - Main Board ................................................................ ...................... 20

Wiring Diagram - Driver Board .................................................................................... 21

Maintenance ........................................................................................................ 22

Parts Replacement ..................................................................................................... 22

Removing Covers .................................................................................................... 22

Replacing Pinch Roller Sets .................................................................................... 24

Replacing Carriage Board ........................................................................................ 26

Replacing Tool Carriage ........................................................................................... 28

Replacing Y-Motor .................................................................................................... 30

Replacing X-Motor ................................................................................................... 31

Replacing Main Board .............................................................................................. 32

Replacing Driver Board ............................................................................................ 33

Replacing Power Supply board ................................................................ ................ 34

Replacing Fuses ...................................................................................................... 35

Firmware Update ........................................................................................................ 36

Backup of Settings ...................................................................................................... 37

Initialization of Settings ............................................................................................... 38

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Restoration of Settings ................................................................................................ 40

Factory Default Parameter .......................................................................................... 41

Belt Tension Adjustment .............................................................................................. 42

Tool Carriage Belt .................................................................................................... 42

X Motor Belt ............................................................................................................. 43

Y Motor Belt ............................................................................................................. 44

Troubleshooting .................................................................................................. 45

Maintenance Diagnostics ............................................................................................ 45

How to Start Maintenance Diagnostics .................................................................... 45

Diagnostic Test for SRAM and DRAM ...................................................................... 47

Diagnostic Test for Lever Sensor ............................................................................. 47

Diagnostic Test for Media Sensors........................................................................... 48

Diagnostic Test for Width Sensor ............................................................................. 49

Diagnostic Test for Motor Encoder and Tool Holder Encoder .................................. 50

X Motor Encoder Test ........................................................................................... 50

Y Motor Encoder Test............................................................................................ 50

Holder Encoder Test ............................................................................................. 51

Diagnostic Test for Motor Movement........................................................................ 52

Drum Movement ................................................................................................... 52

Carriage Movement .............................................................................................. 53

Holder Movement .................................................................................................. 53

Diagnostic Test for Interface .................................................................................... 54

Check RS-232 9600 .............................................................................................. 54

Check RS-232 19200 ............................................................................................ 54

Check Printer Port ................................................................................................. 54

Check USB port .................................................................................................... 54

Problems and Solutions .............................................................................................. 55

The cutting quality is not good at the corner or the end point. ................................. 55

The media width cannot be detected since the pinch roller position is not clear. ..... 55

The function of "Set New Origin" does not work. ..................................................... 55

Media shifts away when plotting a long drawing. ..................................................... 56

The cutting line is wavy. ........................................................................................... 56

Data are missing when plotting. ............................................................................... 56

Serious error occurs when feeding media. .............................................................. 56

Static electricity is generated. .................................................................................. 57

The carriage is locked and cannot move. ................................................................ 57

The keyboard does not work. ................................................................................... 57

Abnormal noise occurs during standby mode. ......................................................... 57

Abnormal noise occurs from the drum during operation. ......................................... 57

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The tool carriage does not move up/down. .............................................................. 58

Some unexpected lines are plotted. ......................................................................... 58

The cutting force is not applied correctly. ................................................................. 58

Media drops sometimes. .......................................................................................... 59

Error Message and Handling ...................................................................................... 60

Serious Error ............................................................................................................ 60

Operation Error ........................................................................................................ 61

Appendix ............................................................................................................. 62

Recommend Service Parts List ................................................................................... 62

Specification ................................................................................................................ 66

Consumable Item List ................................................................................................. 67

Optional Item List ........................................................................................................ 67

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Introduction

This Maintenance Guide provides step-by-step instructions for replacing and maintaining the components
of the ValueCut Cutting plotter. It also includes a troubleshooting chapter with some handy hints when
problems arise or if the plotter does not operate properly. This Maintenance Guide provides system
diagrams, wiring diagrams and numerous flow charts detailing the maintenance diagnostics built into the
ValueCut Cutting plotter. Please refer to the parts list and exploded views for convenience of ordering
replacement parts.

For further Tech Support enquiries and assistance please contact the following Email address:

[e-mail]

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: Recommend Service Parts

Exploded View

Please use the following exploded view as a reference when selecting the parts.
The recommended service parts are circled in red. Please refer to the parts list at the end of this manual
for the parts number and parts names.

A. Main Unit Assembly

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B. Electronic and Electrical Assembly

: Recommend Service Parts

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C. Left End Assembly

: Recommend Service Parts

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D. Right End Assembly

: Recommend Service Parts

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E. X Motor Bracket and Belt Assembly

: Recommend Service Parts

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F. Carriage Assembly

: Recommend Service Parts

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G. Pinch Roller Assembly

: Recommend Service Parts

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: Recommend Service Parts

H. Main Beam Assembly

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I. Drum Assembly

: Recommend Service Parts

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J. Stand and Basket

: Recommend Service Parts

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System Diagram and Wiring Diagram

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System Diagram

OSC 54MHzOSC 54MHz

CPU

54MHz

MCF5206EAB54

FLASH

512KBx2 or 512KBx3

DRAM

1MB or 4MB

SRAM

64KB

TIMER & PWM

Generator

TIMER & PWM

Generator

X Motor

Driver

Y Motor

Driver

VCM

Driver

X Motor
Encoder

Y Motor

Encoder

VCM

Encoder

LCM

Display

USB
Port

Serial

Port

Media

Sensor (x2)

Carriage

Sensor

Lever

Sensor

Memory

FPGA

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Wiring Diagram - Main Board

Main board

Port

Connected to

J5

Pinch Roller switch

J8

20x2 Ribbon Cable connect to Motor Drive Board J10

J26

External Ethernet Port

J32

Control Panel

J33

External USB Port

J41

20x2 Ribbon Cable connect to Motor Drive Board J19

JDR1

External RS-232C Port

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Wiring Diagram - Driver Board

Driver board

Port

Connected to

J3

X Motor encoder

J4

Y Motor encoder

J5

Rear paper sensor

J6

Front paper sensor

J7

X Motor power

J8

Y Motor power

J9

DC Power input

J10

20x2 Ribbon Cable connect to Main Board J8

J19

20x2 Ribbon Cable connect to Main Board J41

J21

Flat cable connect to Flat cable 9 pin to 8 pin PCB Assembly

J23

DC FAN

J24

DC FAN

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1. Remove the side cover screws.

2. Put equal pressure on both sides of the
side cover and pull to remove.

1. Remove the 7 front cover screws and 7 back cover screws.

The procedure to remove Side cover R is the same as
that of Side cover L. The pictures used here are of Side
cover L.

Maintenance

This chapter explains the parts replacement and maintenance of the ValueCut Cutting Plotter. It gives
detailed step-by-step instruction on how to replace or adjust the components of this machine.

Parts Replacement

Removing Covers

Please follow the steps below to remove the front, back, side and top covers.

Side Cover:

Front and Back Cover:

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3. Remove the 2 front cover screws and 2 back cover screws.

1. Disconnect the panel cable and FG cable.

(No need to remove the screws securing FG cable)

2. Remove the panel cable and FG cable from
the clamp.

Top Cover:

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1. Lower the lever.

(Reference: Pinch rollers are down)

4. Lift the Top cover vertically to remove.

(Reference: Pinch rollers are up)

Make sure not to damage the sensor-flag when lifting

the Top cover.

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Replacing Pinch Roller Sets

Please follow the steps below to replace the pinch roller sets.

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2. Remove the 2 bracket screws.

3. Remove the bracket and washer.

4. Slide the pinch roller set to the right end of

the Square Bar.

5. Remove the pinch roller set through the

notch.

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Cam Roller

Release Grip
Color-code

1. Depress the locking clips at the top of the tool carriage cover, and pull the cover away.

(It is easy to remove if you lift from the bottom)

Note: When re-installing the Pinch roller set, the Cam roller must be aligned squarely to the Square Bar.
Note: When aligning the Cam roller, please remember to keep the release grip locked down.

Note: Pinch-roller is color-coded by pressure force. When replacing

the pinch-roller, make sure to replace all the pinch-rollers
with the same color.

Replacing Carriage Board

Please follow the steps below to replace the carriage board.

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1: Install the carriage board in the reverse order of removal.
2: Need to replace the tool carriage or flat cable if the Pinch

Roller Sensor is still not effective after the replacement.

2. Disconnect the 4 cables connected to
the carriage board.

3. Remove the 2 screws securing the
carriage board.

Make sure to install the carriage board so that the
sensor-flag is in the middle of the sensor.

Be careful not to damage the aluminum tape as it is reused.

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Replacing Tool Carriage

1. Loosen the 2 retaining screws (No need to remove them), and then turn
the 2 adjustment screws anti-clockwise to loosen the carriage belt.

Adjustment Screws

Retaining Screws

2. Pop up the plastic locking pins using a
flathead screwdriver.

3. Pull out the cable lock, and remove
the belt.

Nut A

5. Loosen the Bolt B.

Bolt B

4. Remove the Nut A.

Please follow the steps below to replace the tool carriage.

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6. Make a space between the rollers as shown
in the figure above.

You can loosen the bolt easily by putting your fingers
between the rollers.

7. Remove the roller under the cursor from the
rail, and then remove the cursor.

Install the tool carriage in the reverse order of removal.

Be careful not to drop off the spacer when
removing the roller.

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Replacing Y-Motor

3. Disconnect the 2 cables connected to
the motor.

4. Remove the 4 screws securing the Y-motor.

1. Loosen the 3 retaining screws securing
the bracket. (No need to remove them)

2. Loosen the tension adjustment screw.
(No need to remove them)

1: Install the Y-motor in the reverse order of removal.
2: Belt tension adjustment is required after the

replacement.

For details, refer to “Belt Tension Adjustment”.
3: Please connect the cables to the Y-motor after the

belt tension adjustment is completed.

5. Remove the Y-motor.

Please follow the steps below to replace the Y-motor.

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Replacing X-Motor

1. Loosen the 4 retaining screws securing

the bracket. (No need to remove them)

2. Loosen the tension adjustment screw.
(No need to remove them)

4. Remove the 4 screws securing the X-motor.

5. Remove the X-motor.

3. Disconnect the 2 cables connected to the

motor.

1: Install the X-motor in the reverse order of removal.
2: Belt tension adjustment is required after the

replacement.

For details, refer to “Belt Tension Adjustment”.
3: Please connect the cables to the X-motor after the

belt tension adjustment is completed.

Please follow the steps below to replace the X-motor.

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Replacing Main Board

1. The main board is installed at the right

end.

2. Remove the 5 cables and 4 screws.

1: Install the Main board in the reverse order of

removal.

2: Need to remove the X-motor first to remove the

screws on the main board.

3. Remove the main board.

Please follow the steps below to replace the main board.

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Replacing Driver Board

1. The driver board is installed in the
middle.

2. Remove the 10 cables and 4 screws.

3. Remove the driver board.

Install the Driver board in the reverse order of
removal.

Please follow the steps below to replace the driver board.

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Replacing Power Supply board

1. The power supply board is installed at

the left side.

2. Remove the 2 cables and 4 screws.

3. Remove the power supply board.

Install the Power supply board in the reverse
order of removal.

Please follow the steps below to replace the power supply board.

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Replacing Fuses

1. Hold the both clips by applying equal pressure on the fuse
housing, and push the fuse out.

Handling clip

The position of fuse (inlet switch) is different
depending on the model.

Please follow the steps below to replace fuses.

MAINTENANCE MANUAL

VC2-600/1300: Left side VC2-1800: Right side

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Port to use

USB port

Serial port

Operation

[Down] key + Power on

[CUT TEST] key + Power on

Step 1. Check if the port displayed on the "ValueCut File Uploader" window is correct.

Step 2. Select the firmware file on the dialog box, and click Start.

Step 3. If the update is completed, the machine is automatically restarted in normal mode.

Firmware Update

After replacing Main board, it is necessary to update firmware to latest version.
Please follow the steps below to update firmware.

Note1: Make sure to use the latest version of ValueCut File Uploader.
Note2: There are different firmware versions depending on the ValueCut size.
When you replace the main board for the firmware update or repair, please make sure to upload

the appropriate firmware.

Note: After the firmware installation, please perform “Backup of Settings” and “Restoration of Settings”.
Note: Write down all the setting values before performing initialization. Enter the values again from the

panel after initialization is done. (“AAS Offset X/Y” and “Scale Length/Width” values will be

backed-up, so resetting will not be required.)

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Backup of Settings

x2

Tips for pressing both buttons at the same time：
Press the CUT TEST key first, and then press the
ON/OFF Line key.

1

2

Make the backup of "AAS Offset X/Y" and "Scale Length/Width".
When updating the firmware, all setting except these values will be initialized.

In Offline mode, Press TOOL SELECT key to enter the tool setting menu.

Click the right arrow key twice to display the restore menu.

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Press CUT TEST key and ON/OFF LINE key at the same time.

Press ENTER key.

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x2

Press ENTER key.

Note: Only "AAS Offset X/Y" and "Scale Length/Width" can be backed-up.
Note: If you want to initialize the backup value, please go to Initialization of Settings

Initialization of Settings

Completely initialize all the settings including the backup value of "AAS Offset X/Y" and "Scale
length/Width".

In Offline mode, Press TOOL SELECT key to enter the tool setting menu.

Click the right arrow key twice to display the restore menu.

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Tips for pressing both buttons at the same time：
Press the CUT TEST key first, and then press the
ON/OFF Line key.

1

2

Press CUT TEST key and ON/OFF LINE key at the same time.

Press ENTER key.

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Press DATA CLEAR key.

Press ENTER key then all the setting values will be initialized.

Turn off the power after initialization.

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Restoration of Settings

Return to the default value except backed-up values.

In Offline mode, Press TOOL SELECT key to enter the tool setting menu.

Click the right arrow key twice to display the restore menu.

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Press ENTER key then all the setting values will be initialized.

Turn off the power after initialization.

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Factory Default Parameter

Factory default parameter information is attached under the machine.

MAINTENANCE MANUAL

Below are the items for setup. Numbers shown in each parenthesis below are the example numbers of
this machine (Serial# EVC5U0247).
AAS Offset (X= -1.6, Y= 0.3)
Scale Length (Length: 500 / 496 mm)
Width Length (Width: 500 / 500 mm)

AAS Offset Setup
Step 1. Press the MICS key in Offline mode to enter Setup menu.
Step 2. Click [< or >] key to display “AAS Offset”, and press the Enter key.
Step 3. Enter the X value shown on the Parameter Record Card.
Step 4. Click [>] key, and enter the Y value shown on the Parameter Record Card.
Step 5. Click Enter.

Scale Setup
Step 1. Press the MICS key in Offline mode to enter Setup menu.
Step 2. Click [< or >] key to display “Scale Length X (Y)”, and press the Enter key.
Step 3. Click [<] key, and change the left number to [500].
Step 4. Click [>] key, and change the right number to the value shown on the Parameter Record Card.
Step 5. Click Enter.

Note: The machine setting conditions may have been changed from the factory default, please check the

On-line data to confirm the final machine settings.

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1. Move the tool carriage to the far left

end of the guide beam.

2. Loosen the 2 retaining screws on the top
of the carriage belt roller housing.

3. Place the belt tension gauge at the
center of the belt, and measure the belt
tension.

4. To adjust the belt tension, adjust the
screws on the side of the carriage belt
roller housing.
To tighten the tension, turn the screws
clockwise. To loosen the tension, turn
the screws anticlockwise.

1: The desirable tension is as follows:

VC2-600 650g - 850g
VC2-1300 220g - 320g
VC2-1800 180g - 200g

2: Tighten the upper and lower screws evenly to

secure the belt in the proper position.

3: Tighten the 2 retaining screws on the top of the

housing once the adjustment is made.

Belt Tension Adjustment

Tool Carriage Belt

After replacing the tool carriage belt or belt itself, the belt adjustment is required. Please follow the
procedure below.

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X Motor Belt

3. Hook the push-pull gauge into the hole of X

motor bracket, and pull toward yourself along
the direction parallel to the X-motor belt.
The pulling force is 2kgf.

1. Loosen the 4 retaining screws
securing the X-motor bracket.

4. Tighten the 4 retaining screws securing

the X-motor bracket.

5. Tighten the tension retaining screw.

2. Loosen the tension retaining screw
of X motor bracket.

The tension between the drum and X motor is 2 kgf.

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Y Motor Belt

4. Tighten the 3 retaining screws securing
the Y-motor bracket.

3. Hook the push-pull gauge into the hole of
Y motor bracket, and pull toward yourself
along the direction parallel to the Y-motor
belt. The pulling force is 2kgf.

5. Tighten the tension retaining screw.

1. Loosen the 3 retaining screws securing
the bracket.

2. Loosen the tension retaining screw of
Y motor bracket.

The tension between the drive pulley and Y
motor is 2 kgf.

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Troubleshooting

Maintenance Diagnostics

This section describes the maintenance diagnostics as troubleshooting. This diagnostic feature is to
check hardware to find out which components are good or defective. Using this diagnostic test facility
enables the diagnosing of hardware components.

How to Start Maintenance Diagnostics

To start the Maintenance Diagnostics, Press and hold down the On/Off Line key and the CUT TEST key
while turning on the machine. The following sub-sections will explain the function of each maintenance
diagnostic sequence.

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[<] key

システム（LCD が流れている３秒

間）はテストをすることができま

せん。

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

[<] key

[>] key

Cancel

key

[>] key

[<] key

[>] key

System cannot go on testing, LCD
displays a message more than 3
seconds.

Diagnostics Function Diagram

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ENTER key

ON/OFF LINE key

or

Lever sensor

Diagnostic Test for SRAM and DRAM

This test provides the ability to diagnose the SRAM and DRAM. If these two components are bad, replace
them. Otherwise the cutting plotter will not work properly.

Diagnostic Test for Lever Sensor

It diagnoses the lever sensor. If the sensor is faulty, the cutting plotter cannot sense if the pinch rollers
have been lowered or not. If the lever sensor is down, the LCD displays “DOWN”. If the lever sensor is up,
the LCD displays “UP”. To return to the previous menu, Press the ON/OFF LINE key.

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or

ENTER key

ON/OFF LINE key

Paper sensor

Diagnostic Test for Media Sensors

It diagnoses the media sensors. If they are faulty, the cutting plotter cannot detect the media length
correctly. The current condition of front and rear sensor will be displayed on the LCD. You can check if the
sensors are working correctly by turning it on or off.

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or

ENTER key

ON/OFF LINE key

Width detection sensor

Sensor Flag

Diagnostic Test for Width Sensor

It diagnoses the width sensor. If the sensor is faulty, the cutting plotter cannot detect the media width
correctly. You can check the sensor by moving the tool carriage to the left and right. When moving the tool
carriage close to the pinch roller, the message on the LCD changes quickly to on and off. For replacement,
please refer to the maintenance chapter.

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ENTER key

ON/OFF LINE key

3 seconds later

ENTER key

ON/OFF LINE key

3 seconds later

Diagnostic Test for Motor Encoder and Tool Holder Encoder

It diagnoses the X and Y motor encoder and tool holder encoder. If the encoder is defective, the cutting
plotter cannot work properly. To check if the encoder is bad or good, you can apply a slight force to the
tested part (such as a drum, tool carriage or tool holder) then examine the readings. If the encoder
reading changes dramatically or does not change at all, the encoder is bad. To replace the motor or tool
carriage, please refer to the maintenance chapter.

X Motor Encoder Test

Y Motor Encoder Test

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ENTER key

ON/OFF LINE key

3 seconds later

Holder Encoder Test

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ENTER key

ON/OFF LINE key

Forward key

Backward key

Diagnostic Test for Motor Movement

It diagnoses the X and Y motors and drivers. If you encounter a motor movement problem, try to change
the main board first. If the problem still remains after replacing the main board, try replacing the motor.

Drum Movement

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ENTER key

ON/OFF LINE key

Right key

ENTER key

ON/OFF LINE key

ENTER key

ON/OFF LINE key

Left key

Carriage Movement

Holder Movement

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Diagnostic Test for Interface

ENTER key

ENTER key

ENTER key

ENTER key

ON/OFF LINE key

ON/OFF LINE key

ON/OFF LINE key

ON/OFF LINE key

This is a function that is not normally used in maintenance work.

Check RS-232 9600

Check RS-232 19200

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Check Printer Port

Check USB port

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Problems and Solutions

This section describes the typical problems you may encounter while operating the cutting plotter and
offers you possible solutions.

The cutting quality is not good at the corner or the end point.

[Check item] [Action]

 Is the screw on holder loose? Tighten the screw firmly.
 Is the blade worn? Replace the blade.
 Is AAS offset value adjusted? Adjust the offset value.
 Is the media not flat enough? Reload the media.
 Is the media wet? Replace the media.
 Is the quality of media not good? Change the media.
 Is the drum or pinch roller worn? Replace the drum set or pinch roller.

The media width cannot be detected since the pinch roller position is not clear.

[Check item] [Action]

 Is the pinch roller lowered? Lower the lever and release the lock.
 Is the width sensor working? Adjust the board mounting position.
 Is the width sensor covered the flag? Check the board mounting position.
 Is the flat cable damaged? Replace the cable.
 Is the width sensor damaged? Replace the carriage board.
 Is the carriage board damaged? Replace the carriage board.

The function of "Set New Origin" does not work.

[Action]
Set a media on the ValueCut, and Press ENTER key when LCD displays the X/Y distance from the old
origin.

VC2E-MM-00

55

MAINTENANCE MANUAL

Media shifts away when plotting a long drawing.

[Check item] [Action]

 Is the media aligned accurately? Reload the media.
 Is the media pre-run with Jog key? Reload the media and pre-run.
 Is the media edge cut straightly? Change the media.
 Is the media too thin? Change the media.
 Is there any paper chips or dust on the drum? Clean the surface of drum.
 Is the drum or pinch roller worn? Replace the drum set or pinch roller.

The cutting line is wavy.

[Check item] [Action]

 Is the screw on holder loose? Tighten the screw firmly.
 Is the blade worn? Replace the blade.
 Is the acceleration set too high? Set the acceleration to a lower value.
 Is the carriage belt tension correct? Adjust the belt tension.
 Is X or Y motor belt tension correct? Adjust the belt tension.
 Is the carriage bearing or roller damaged? Replace the carriage.
 Is the media length too short in X direction? Change the media.
 Is the media too thin? Change the media.
 Is the drum or pinch roller worn? Replace the drum set or pinch roller.
 Is X or Y motors damaged? Replace the motor.

Data are missing when plotting.

[Check item] [Action]
 The memory chip may have a problem. Replace the main board.

Serious error occurs when feeding media.

[Check item] [Action]

 Are some media pulled out from the roll? Enable “Auto media feed” on the panel.
 Is X motor belt too tight? Adjust the belt tension.

VC2E-MM-00

56

MAINTENANCE MANUAL

Static electricity is generated.

[Check item] [Action]
 Is the ground connection correct? Connect the ground correctly.

The carriage is locked and cannot move.

[Check item] [Action]

 Is the carriage bearing or roller damaged? Replace the carriage.
 Is the carriage belt too tight? Adjust the belt tension.
 Is the carriage belt loose since some screws are not tight? Tighten the screws.

The keyboard does not work.

[Check item] [Action]

 Is the connection between keyboard and mainboard bad? Re-plug or replace the keyboard.
 Is there dust or mist on the keyboard surface? Replace the keyboard set.

Abnormal noise occurs during standby mode.

[Check item] [Action]

 Are there any loose screws? Tighten the screws firmly.
 Is X or Y motor belt tension correct? Adjust the belt tension.
 Is the carriage belt tension correct? Adjust the belt tension
 Is the driver damaged? Replace the main board.

Abnormal noise occurs from the drum during operation.

[Check item] [Action]

 Is X or Y motor belt loose? Adjust the belt tension.
 Is the driver damaged? Replace the main board.
 Is the drive gear at the drum tightly mounted on the shaft? Replace it.
 Are the screws securing the drum to the shaft loose? Tighten the screws firmly.
 Is X or Y motor damaged? Replace the X or Y motor.

VC2E-MM-00

57

MAINTENANCE MANUAL

The tool carriage does not move up/down.

[Check item] [Action]

 Is the blade holder installed properly? Refer to user’s guide and reinstall the holder.
 Is the flat cable damaged? Replace the flat cable.
 Is the carriage board damaged? Replace the carriage board.
 Is the carriage damaged? Replace the carriage set.
 Is the encoder of carriage damaged? Replace the carriage set.
 Is the driver damaged? Replace the main board.
 Is the linear bearing shaft of carriage rusty? Replace the carriage set.

Some unexpected lines are plotted.

[Check item] [Action]

 Is the blade holder installed properly? Refer to user’s guide and reinstall it.
 Is the media warp? Or are there some bubbles? Re-load the media or replace if needed.
 Is the vacuum fan working? Replace the fan or main board.
 Does the tool carriage move up/down? Please refer to the previous item.
 Is the output command HPGL or HPGL/2? Ask your software agent for help.
 Are there some communication errors? Check the communication protocol.

The cutting force is not applied correctly.

[Check item] [Action]

 Is the cutting force set properly? Reset the cutting force on panel or with command.
 Is the blade length out of the holder too short? Re-load the blade and readjust.
 Does the cutter holder move smoothly? Change the carriage set.
 Is there any problem on the holder encoder? Change the carriage set.

VC2E-MM-00

58

MAINTENANCE MANUAL

Media drops sometimes.

[Check item] [Action]

 Is the media loaded askew? Reload the media.
 Is the pinch roller set on the top of drum? Move the pinch roller to a right position.
 Is the edge of media damaged? Change the media.
 Is the media cut straight across? Cut the media evenly and reload the media.
 Is the media too thin? Change the media.
 Is the drum or pinch roller worn? Replace the drum set or pinch roller.

VC2E-MM-00

59

MAINTENANCE MANUAL

Error

Event/Symptom

Troubleshooting

Media detection failed

Are Pinch Rollers installed correctly?
Check the width sensor in self-diagnosis.

<Parts may be broken>

 AASII carriage board Assy
 Watch dog-Interface converter board Assy
 Main board Assy
 Flat cable Assy

Media detection failed

Are Pinch Rollers installed correctly?
Check the width sensor in self-diagnosis.

<Parts may be broken>

 AASII carriage board Assy
 Watch dog-Interface converter board Assy
 Main board Assy
 Flat cable Assy

Media detection failed

Are Pinch Rollers installed correctly?
Check the width sensor in self-diagnosis.

<Parts may be broken>

 AASII carriage board Assy
 Watch dog-Interface converter board Assy
 Main board Assy
 Flat cable Assy

Abnormal condition in PF motor
(X-axis)

Remove the obstacle that prevents the X-axis
operation.
Check if a media is jammed on the machine.
Check "X Encoder" and "Drum Movement" in
self-diagnosis.

<Parts may be broken>

 X-motor
 Main board Assy

Error Message and Handling

Serious Error

This section describes the contents of reboot-required errors as well as the check items and recovery
actions.

VC2E-MM-00

60

MAINTENANCE MANUAL

Abnormal condition in CR motor
(Y-axis)

Remove the obstacle that prevents the Y-axis
operation.
Check "Y Encoder" and "Carriage Movement"
in self-diagnosis.

<Parts may be broken>

 Y-motor
 Main board Assy

Error on UP/DOWN pen operation

Adjust length of the cutter blade.
Remove the obstacle that prevents the
UP/DOWN operation
Check if a media is jammed on the machine.
Check “Holder Encoder” and “Holder
Movement” in self-diagnosis.

<Parts may be broken>

 AASII carriage board Assy
 Watch dog-Interface converter board Assy
 Main board Assy
 Flat cable Assy

AAS detection failed

Check print quality for “Reg mark”
Adjust the scale properly.

<Parts may be broken>
Carriage Assy

Error

Event/Symptom

Troubleshooting

Media detection failed

Switch the Pinch Roller enabled.

Receive undefined command

Check the data send from computer.

Connection error on RS-232C port

Set the communication condition.

Data on the out of print range

Send the data within print range.

AAS data exceeds 4MB

Edit AAS data to be less than 4MB.

Operation Error

This section describes the contents of errors with messages as well as the check items and recovery
actions. These messages are displayed when an abnormal condition occurs during operation.

VC2E-MM-00

61

Appendix

Part no.

Part name

VC2-600

VC2-1300

VC2-1800

Location

ML-10042

Control Panel Board Assy for VC2

V V V

A-36

ML-10043

Control Panel Sticker for VC2

V V V

A-5

ML-10005

Motor Assy

V V V

C-16, D-19
E-1

ML-10009

Pinch Roller Assy

V V V

A-34

ML-10047

Carriage Board Assy for VC2

V V V

F-37

Recommend Service Parts List

MAINTENANCE MANUAL

VC2E-MM-00

62

MAINTENANCE MANUAL

Part no.

Part name

VC2-600

VC2-1300

VC2-1800

Location

ML-10044

Flat Cable Assy for VC2-6

V

F-S18

ML-10045

Flat Cable Assy for VC2-13

V

F-S18

ML-10046

Flat Cable Assy for VC2-18

V

F-S18

ML-10012

Paper Sensor Assy_VC6/VC13

V

V

H-15

ML-10013

Paper Sensor Assy_VC18

V

H-15

VC2E-MM-00

63

MAINTENANCE MANUAL

Part no.

Part name

VC2-600

VC2-1300

VC2-1800

Location

ML-10016

Carriage Assy_VC6/VC13 (without CR
Board)

V

V

A-35

ML-10017

Carriage Assy_VC18 (without CR Board)

V

A-35

ML-10018

Power Supply Board Assy

V V V

A-40

ML-10048

Main Board Assy for VC2

V V V

A-38

ML-10035

Driver Board Assy

V V V

A-39

VC2E-MM-00

64

MAINTENANCE MANUAL

Part no.

Part name

VC2-600

VC2-1300

VC2-1800

Location

ML-10021

Pinch Roller Wheel

V V V

G-01

ML-10023

X-axis Belt (2GT-L240-W10)

V

D-01

ML-10024

Y-axis Belt (2GT-L172-W10)

V V V

C-1

ML-10025

Roller Holder Flange (2pcs)

(2pcs/box)

V V V

J-1

ML-10039

Media Feed Lever

V V V

A-13

ML-10040

Media Feed Lever Cam

(with screw)

V V V

A-11/20

VC2E-MM-00

65

Specification

Model Number

VC2-600

VC2-1300

VC2-1800

Operation Method

Paper Moving Type

Max. Cutting Width

610mm(24in)

1320mm(52in)

1830mm(72in)

Max. Cutting Length

50m(164ft)

Max. Media Loading Width

770mm(30.3in)

1594mm(62.7in)

1990mm(78.3in)

Min. Media Loading Width

50mm(1.97in)

300mm(11.8in)

Number of Pinch Rollers

3 4 6

Acceptable Material Thickness

0.8mm(0.03in)

Drive Motor

DC Servo Control

Cutting Force

5~600 g

Max. Cutting Speed

1530 mm/sec

Max. Acceleration

4.2 G

Blade Offset

0~1.0 mm (0.025mm/step)

Memory Buffer

32 MB/16MB (when using AAS)

Interface

USB 2.0 (Full speed), Serial (RS-232C) and Ethernet

Type of Command

HP-GL, HP-GL/2

Mechanical Resolution

0.006mm

Software Resolution

0.025 mm

Distance Accuracy

±0.254 mm or ±0.1% of move, whichever is greater

Repeatability

±0.1mm

Curve & Arc Smoothing

Yes

Configurable Origin

Yes

Test Cut capability

Yes

Tangential

Yes

Repeat

Yes

Copy

Yes

Pouncing

Yes

Automatic-Aligning System

AASII

Control Panel

LCD (20 digits x 2 lines), 14 keys, 1 Power LED

Power Supply

AC 100-240V, 50~60 Hz (Auto switching)

Power Consumption

110 W

Dimension (HxWxD) mm

412 * 950 * 486

1111 * 1774 * 651

1127 * 2170 * 756

Net Weight

18 kg

50 kg

63 kg

Stand

Optional

Standard

Media Basket

Optional

Standard

Operation
Environment

Temperature

15 ﾟ C ~ 30 ﾟ C, 60 ﾟ F ~ 86 ﾟ F

Humidity

25% ~ 75%

MAINTENANCE MANUAL

 The specification and data sheet may vary with different materials used. In order to obtain the best

output quality, please maintain the machine regularly and properly.

 MUTOH reserves the right to change the specifications at any time without notice.
 The above listed specification values are effective only when operated with media certified by

MUOTH.

VC2E-MM-00

66

Consumable Item List

Item Number

Item Name

VC-CHD

Cutting Blade Holder

VC2-CBRE1

Cutting Blade Red Cap (45 ﾟ 0.25) (1pcs/box)

VC2-CBGR1

Cutting Blade Green Cap (60 ﾟ 0.5) (1pcs/box)

VC2-CBBU1

Cutting Blade Blue Cap (60 ﾟ 0.25) (1pcs/box)

VC2-CBBK1

Cutting Blade Black Cap (42 ﾟ 0.175) (1pcs/box)

VC2-CBYE5

Cutting Blade Yellow Cap (25 ﾟ 0.25) (1pcs/box)

VC-CMAT

Cutting Pad (6mmx10m)

VC-TW

Tweezers (L=11cm, W=0.85cm)

VC-SB

Safe Blade

Item Number

Item Name

VC2-STD600

Stand for VC-600

VC-TBL

Add-on flat table for VC-600

VC-RS

RS-232 Cable (25pin)

VC-USB

USB Cable

VJ-AC15SJ

AC Cable (Japanese Safety Standard)

VJ-AC15SA

AC Cable (North America Safety Standard)

VJ-AC10SE

AC Cable (European Safety Standard)49

MAINTENANCE MANUAL

Optional Item List

VC2E-MM-00

67

MUTOH INDUSTRIES LTD.
Tel:[phone]
Fax:[phone]
E-mail:[e-mail]
http://www.mutoh.co.jp/en/

MUTOH AMERICA INC.
Tel:[phone]
Fax:[phone]
E-mail:[e-mail]
http://www.mutoh.com/

MUTOH Europe nv
Tel:[phone]
Fax:[phone]
E-mail:[e-mail]
http://www.mutoh.eu/

MUTOH DEUTSHLAND GmbH
Tel:[phone]
Fax:[phone]
E-mail:[e-mail]
http://www.mutoh.de/

MUTOH North Europe S.A.
Tel:[phone]
Fax:[phone]
E-mail:[e-mail]
http://www.mutohnorth.eu/

MUTOH AUSTRALIA PTY.LTD.
Tel:[phone]
Fax-61-2-9436-2871
E-mail:[e-mail]/
http://mutoh-au.com/