Multitech SF100-G, SMSFinder SF100-G User Manual
™
SMSFinder
Turnkey SMS Server
Model SF100-G
User Guide for System Administrators
Copyright and Technical Support
SMSFinder
User Guide for Administrators
Model: SF100-G
Document S000451B, Revision B
Copyright © 2008
This publication may not be reproduced, in whole or in part, without prior expressed written permissio n from MultiTech Systems, Inc. All rights reserved.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. F urthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Revision Date Description
A 02/08/08 Initial release.
B 07/07/08 Updated for software 1.20 release.
08/07/08 Add the End User License Agreement.
Trademarks
SMSFinder is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-Tech
Systems, Inc.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
Internet Address: http://www.multitech.com
Technical Support
Country By E-Mail By Phone
Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or +763-717-5863
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 2
Table of Contents
Contents
Chapter 1 – Introduction and Product Description ................................................................................. 6
Safety Warnings ..................................................................................................................................... 6
Ethernet Port Caution ....................................................................................................................... 6
Handling Precautions ....................................................................................................................... 6
Ship Kit Contents .................................................................................................................................... 6
SMSFinder Documentation .................................................................................................................... 7
Front and Back Panels ........................................................................................................................... 8
Front Panel ....................................................................................................................................... 8
Front Panel LEDs and Other Features ............................................................................................ 8
Install the SIM Card .......................................................................................................................... 8
Signal Strength LEDs ....................................................................................................................... 9
Back Panel ..................................................................................................................................... 10
Back Panel Connectors.................................................................................................................. 10
Panel Mounting .............................................................................................................................. 10
Technical Specifications ....................................................................................................................... 11
Chapter 2 – Getting Started ...................................................................................................................... 12
Cabling Your SMSFinder ...................................................................................................................... 12
SMSFinder Cabling ........................................................................................................................ 12
Establishing TCP/IP Communication.................................................................................................... 13
Obtaining and Activating a Wireless Account ....................................................................................... 16
Important Note About Service Provider Fees ................................................................................ 16
Direct Communication to the Cellular Modem ............................................................................... 16
Using AT Commands to Check Network Registration and Roaming Status ................................. 16
Chapter 3 – SMSFinder Basics and the Setup Wizard .......................................................................... 17
Starting the SMSFinder ........................................................................................................................ 17
Open a Web Browser ..................................................................................................................... 17
Login............................................................................................................................................... 17
Web Interface Opens ..................................................................................................................... 17
Navigating the Screens ........................................................................................................................ 18
Save & Restart Button Under Menu Bar ........................................................................................ 18
Sub-Menus ..................................................................................................................................... 19
Table of Menus and Sub-Menus .................................................................................................... 19
Table of Menus and Sub-Menus (continued) ................................................................................. 20
Using the SMSFinder Wizard Setup .............................................................................................. ....... 21
Use the Wizard Setup for Quick Configuration .............................................................................. 21
Benefits of Using the Wizard Setup ............................................................................................... 21
Open the Wizard Setup Screen ..................................................................................................... 21
Save & Restart ............................................................................................................................... 22
Chapter 4 – Using the SMSFinder's Web Interface ................................................................................ 23
Administration ....................................................................................................................................... 23
Administration > System Setup ...................................................................................................... 23
Administration > SNTP Client ........................................................................................................ 25
Administration > Administrative Access ......................................................................................... 27
Administration > Admin Access > Allowed Networks .................................................................... 28
Administration > Remote Syslog .................................................................................................... 28
Administration > Tools ................................................................................................................... 28
Administration > Factory Defaults .................................................................................................. 29
Save & Restart ............................................................................................................................... 29
Network Setup ...................................................................................................................................... 30
Network Setup > IP Settings .......................................................................................................... 30
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 3
Table of Contents
Network Setup > Cellular Modem .................................................................................................. 31
Save & Restart ............................................................................................................................... 31
SMS Services ....................................................................................................................................... 32
SMS Services > Address Book ...................................................................................................... 32
SMS Services > Groups ................................................................................................................. 34
SMS Services > International Number ........................................................................................... 35
SMS Services > Send SMS Users ................................................................................................. 35
SMS Services > SMS Settings ....................................................................................................... 36
SMS Services > Send SMS ........................................................................................................... 36
SMS Services > API ....................................................................................................................... 37
SMS Services > Inbox .................................................................................................................... 39
SMS Services > Outbox ................................................................................................................. 39
Save & Restart ............................................................................................................................... 39
Triggers ................................................................................................................................................. 40
Triggers > Authentic List ................................................................................................................ 40
Triggers > Broadcast Triggers ....................................................................................................... 40
Triggers > Action Triggers .............................................................................................................. 42
Triggers > Pre-Configured SMS ..................................................................................................... 44
Save & Restart ............................................................................................................................... 44
Utilities .................................................................................................................................................. 45
Utilities > Backup ........................................................................................................................... 45
Utilities > Firmware Upgrade .......................................................................................................... 45
Save & Restart ............................................................................................................................... 45
Import & Export Address Book ............................................................................................................. 46
Import & Export Address Book > Import ........................................................................................ 46
Import & Export Address Book > Export ........................................................................................ 48
Save & Restart ............................................................................................................................... 48
Statistics & Logs ................................................................................................................................... 49
Statistics & Logs > System Information ......................................................................................... 49
Statistics & Logs > SMS Statistics ................................................................................................. 50
Statistics & Logs > Log Traces ...................................................................................................... 51
Chapter 5 – The Non-Administrative User Interface .............................................................................. 52
Introduction ........................................................................................................................................... 52
Web Interface Available to Non-Administrative Users .......................................................................... 52
How Non-Administrative Users Login ............................................................................................ 52
Chapter 6 – SMS Examples ...................................................................................................................... 54
Check to See if the SIM Card Is Installed Correctly and Activated ...................................................... 54
Creating a Broadcast Message for Future Use .................................................................................... 56
Chapter 7 – Troubleshooting ................................................................................................................... 57
SMSFinder Troubleshooting ................................................................................................................. 57
Appendix A – Application Programming Interface (API) ...................................................................... 59
1. Introduction ................................................................................................................................... 59
1.1 Purpose ................................................................................................................................... 59
1.2 Scope ...................................................................................................................................... 59
2. Acronyms and Definitions ............................................................................................................. 59
3. Overview of Send SMS API .......................................................................................................... 59
3.1 HTTP Send API ...................................................................................................................... 60
3.2 TCP Send API ........................................................................................................................ 66
4. Receive SMS API...................................................................................................................... 67
4.1 HTTP Receive API ....................................................................................................................... 68
4.2 TCP Receive API ...................................................................................................................... 70
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 4
Table of Contents
Appendix B – Table of Commonly Supported Subnet Addresses ....................................................... 71
Appendix C – Antenna for the SMSFinder .............................................................................................. 73
RF Specifications .................................................................................................................................. 73
Antenna Specifications ......................................................................................................................... 73
GSM/EGSM Antenna Requirements/Specifications ...................................................................... 73
Antennas Available from Multi-Tech Systems, Inc. ....................................................................... 73
PTCRB Requirements Note ........................................................................................................... 73
FCC Requirements Note ................................................................................................................ 73
Appendix D – Warranty and Repairs ............................................................................................. .......... 74
Appendix E – Waste Electrical and Electronic Equipment Directive (WEEE) ..................................... 76
Appendix F – End User License Agreement (EULA) ............................................................................. 77
Index ........................................................................................................................................................... 79
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 5
Chapter 1 – Introduction and Product Description
Chapter 1 – Introduction and
Product Description
The Multi-Tech SMSFinder™ is a turnkey SMS (Short Message Services) server that empowers businesses with
the ability to broadcast and receive SMS text messages with a click of a button. The ready-to-use solution simply
plugs into the Ethernet network and connects to the wireless network via an integrated quad-band GSM modem.
Now anyone on the network can broadcast messages allowing organizations to reach clients, subscribers,
members and prospects in real-time via SMS.
Safety Warnings
Ethernet Port Caution
The Ethernet port is not designed to be connected to a Public Telecommunication Network.
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static
charge. Although input protection circuitry has been incorporated into the devices to minimize the effect of this
static build up, proper precautions should be taken to avoid exposure to electrostatic discharge during
handling and mounting.
Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s
antenna and the body of the user or nearby persons. The modem is not designed for, nor
intended to be, used in applications within 20 cm (8 inches) of the body of the user.
Ship Kit Contents
The SMSFinder ship kit contains the following items:
• One SMSFinder
• Power Supply
• RJ-45 Ethernet Cable
• Cellular Antenna (not included with all models)
• The Quick Start Guide
• One SMSFinder CD which contains SMSFinder documentation in Acrobat PDF format and a link to the Adobe
Web site from which you can download Acrobat Reader
If any of the items is missing or damaged, please contact Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 6
Chapter 1 – Introduction and Product Description
SMSFinder Documentation
Quick Start Guide
The Quick Start Guide is a shorter version of this User Guide. The Quick Start is included in printed form with your
SMSFinder. The guide provides the necessary information for a qualified person to unpack, cable, and configure
the device for proper operation.
User Guide
The User Guide contains more detail than the Quick Start Guide. If you want easy access to the User Guide, you
can install it from the SMSFinder CD onto your hard drive by clicking Install Manuals on the Installation screen or
downloading the file from our Web site at: http://www.multitech.com
AT Commands
AT commands used to configure this product are published in a separate reference guide and included on the
SMSFinder CD as well as being posted on the Multi-Tech web site. See the GPRS AT Commands Reference
Guide.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 7
Chapter 1 – Introduction and Product Description
Front and Back Panels
Front Panel
Front Panel LEDs and Other Features
LEDs Description
Power
Status
LAN
10/100
LAN
LNK / ACT
Modem
Signal
SIM
Lights when power is being supplied to the SMSFinder.
When functioning normally, the LED blinks. The LED is a solid light when the SMSFinder is
booting up, saving the configuration, restarting, or updating the firmware.
Lights when a successful connection to the 100BaseT LAN is established. Off when
connected at 10BaseT.
Lights when the LAN port has a valid Ethernet connection.
Blinks when it is receiving or transmitting data.
TD TRANSMIT DATA. This LED blinks when the modem is transmitting data to your
wireless carrier.
RD RECEIVE DATA. This LED blinks when the modem is receiving data from your
wireless carrier.
CD CARRIER DETECT. This LED lights when the modem detects a valid carri er signal
from a wireless carrier.
TR (DATA) TERMINAL READY. This LED lights when the modem is trying to establish
a wireless connection.
LS LINK STATUS. This LED flashes when the network registration is OK.
If the network registration is invalid, the LED will be On/Off.
Indicates the wireless signal strength. See the Signal Strength Chart on the next page.
Location of the SIM card.
Install the SIM Card
A SIM (Subscriber Identity Module) card is required in order for the SMSFinder to operate on a GPRS
network. To install the SIM card:
1. Use a small screwdriver to remove the screw closest to the outside edge of the SMSFinder. Then
swing the SIM slot cover up and over to the left.
2. Insert the SIM card into the SIM card slot. The following graphic shows a partial front panel illustrating
the correct SIM card orientation.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 8
Signal Strength LEDs
1 Bar LED 2 Bar LED 3 Bar LED
Signal Strength LEDs on the Front Panel
Signal Strength
To View Strength
Signal strength can be viewed by using the following AT command: AT+CSQ. This command is the
default setting on the Network Setup > Cellular Modem screen.
AT Command Response Example
+CSQ: xx, 99 (For xx, see the values chart below)
Signal Strength LEDs Reference Table
The following table lists the meaning of the xx values in the signal strength response and explains how
they correspond to the number of LEDs lit for signal strength.
AT+CSQ xx Values Signal Strength LED Bars Signal Strength
0 to 6 No light Very weak signal
7 to 14 1 Bar LED is lit Weak signal
15 to 23 1 Bar and 2 Bar LEDs are lit Stronger signal
24 to 31 1 Bar, 2 Bar, 3 Bar LEDs are lit Strongest signal
Chapter 1 – Introduction and Product Description
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 9
Back Panel
Back Panel Connectors
Connector Description
GSM Antenna
Connector
LAN
+9V to 32VDC
Reset
SMA (female) antenna connector for a quad-band cellular antenna.
Note: The antenna must be attached in order for the SMSFinder to be operational.
The LAN port connects the SMSFinder to your Ethernet network-connected PC.
SMSFinder power source can range from 9 volts to 32VDC.
The Reset button resets the SMSFinder to its factory defaults. Press and hold the
Reset button until the Status LED turns off, and then release it. Do not press this
button unless you want to restore all settings to the factory defaults.
Chapter 1 – Introduction and Product Description
Panel Mounting
The SMSFinder can be panel mounted with screws spaced according to the measurement shown.
Note: Use either #6 or #8 pan head screws for all four mount locations.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 10
Chapter 1 – Introduction and Product Description
Technical Specifications
Specifications Description
Hardware Interface
Ports
Wireless Modem Frequencies
Dimensions
Weight
Operating Temperature
Humidity
Hardware Connectors
Power External Power Supply
Certifications and Approvals CE Mark & R&TTE
Warranty
Features
Network: 10/100BaseT
Connector: RJ-45 Ethernet connection
LAN: 1 Port
Quad-band GSM 850/900/1800/1900 MHz
6.4" w x 1.2" h x 6" d
(16.3 cm x 3.0 cm x 15.2 cm)
1.25 lbs.
(.56 kg)
o
+32
to +120o F (0o to +50o C)
Note: UL listed @ +40
25–85% non-condensing
SIM connector: Standard 3V
Antenna: RF antenna 50 ohm SMA (female)
See Appendix B for antenna specifications
Input: 100 ~240V, 0.5A 50-60- Hz
Output: 9VDC, 1.7A
Power Consumption
Maximum power consumption is 0.95A at 9V
EMC:
FCC 2, 15, 22, 24
EN 55022
EN 55024
Safety:
cUL
UL 60950
EN 60950
Network:
PTCRB
2 years
Sends SMS messages to one or multiple individuals, a group, or
multiple groups
Supports up to 20,000 entries in the address book
Supports sorting and searching the address book
Allows importing address books (standard CSV file format)
Allows setup of up to 50 pre-configured SMS messages
Broadcast pre-defined SMS based on receipt of matching SMS and/or
phone number
Setup user accounts with different rights
Integrated quad-band GSM modem
Web-based configuration and management
Flash memory to update firmware with the latest enhancements
Desktop or panel mounting
o
C (limited by the power supply)
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 11
Chapter 2 – Getting Started
Chapter 2 – Getting Started
Cabling Your SMSFinder
To use your SMSFinder make the appropriate connections to PCs, a cable or xDSL modem, AC power, and the
antenna.
After your device is properly cabled, it must be configured. Basic cabling directions are included below. See
Chapter 3 for basic configurations. See Chapter 4 for advanced configurations.
SMSFinder Cabling
1. Turn the power off on the PCs and the SMSFinder.
2. Plug one end of a RJ-45 cable into the LAN port on the SMSFinder and the other end into the Ethernet
port on a network connected PC.
3. Connect the provided power supply cable to the 9 volt power port on the back of the SMSFinder, and plug
the other end into an AC power outlet.
4. Attach the cellular antenna.
Antenna Notes:
• Be sure to locate this appliance wh ere there is wireless coverage.
• The antenna must be attached in order for the SMSFinder to be operational.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 12
Chapter 2 – Getting Started
Establishing TCP/IP Communication
The following directions establish a TCP/IP connection at the workstation so the PC can communicate with the
SMSFinder. The following directions were written using a Windows 2000+ / XP operating system.
Setting a Fixed IP Address
1. Make the SMSFinder connections as described on the previous two pages.
2. Click Start | Settings | Control Panel. Double-click the Network Connections icon.
3. The Network Connections screen displays.
Right-click
the Local Area Connection icon and choose Properties from the drop down li st.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 13
4. The Local Area Connection Properties dialog box displays.
Chapter 2 – Getting Started
• Select Internet Protocol [TCP/IP].
• Click the Properties button. The Internet Protocol (TCP/IP) Properties screen displays.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 14
5. The Internet Protocol (TCP/IP) Properties screen.
Chapter 2 – Getting Started
Important Note:
If this screen opens and displays your current IP configuration, we suggest you record this information for
future reference (i.e., after the SMSFinder is configured, you may wish to return this PC to its original
settings).
• To set a Fixed IP Address for the workstation, select Use the following IP address.
∗ Enter the workstation IP Address. Example: 192.168.2.x.
Note: The x in the address stands for numbers 101 and up.
∗ Enter the workstation Subnet Mask. Example: 255.255.255.0
∗ Enter the workstation Default Gate way. Example: 192.168.2.2
Note: The workstation settings must be in the same subnet range as the SMSFinder.
The factory default settings for the SMSFinder are:
IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.2
• Select Use the following DNS server addresses.
∗ Enter the IP Address for the Preferred DNS Server. Example: 205.171.3.65
∗ Click OK.
• Close the Local Area Properties screen by clicking OK.
• Close the Control Panel.
• Repeat these steps for each PC on your network.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 15
Chapter 2 – Getting Started
Obtaining and Activating a Wireless
Account
Before you can use the cellular feature, you must obtain a GSM wireless account with an activated SIM card
capable of sending SMS text messages through your service provider. Then activate the account by installing the
SIM into the SMSFinder. Please see the wireless account Activation Notice located on the SMSFinder CD;
follow the directions to complete the activation of your account.
Important Note About Service Provider Fees
Your service provider will charge you for your data usage. Please check with your provider to make sure you
are aware of the charges.
Your SMSFinder can be used to send a large number of SMS messages very quickly, and, as such, you
should have a contract/plan that accounts for the numbers of messages you are likely to send. Multi-Tech is
not responsible for any charges relating to your cellular bill.
Direct Communication to the Cellular Modem
You may want to communicate directly to the cellular modem to activate the modem, verify network
registration, and/or troubleshooting your connection. To do this:
1. Open a PC's command window by clicking the Start button and selecting Run.
2. Type CMD to open the command window. Click OK.
3. When the command window opens, type IPCONFIG.
4. Type Telnet 192.168.2.1 5000 (Note: 5000 is the port number).
See the GPRS AT Commands Reference Guide.
Using AT Commands to Check Network Registration
and Roaming Status
Use this command to verify that the cellular modem has been registered on a wireless network.
1. In the command window, type AT+CREG?
2. The modem will respond in one of the following ways:
Network Registration Verification
Value Network Registration Status
+CREG: 0,0 The modem is not registered on any network
+CREG: 0,1 The modem is registered o n the home network
+CREG: 0,5 The modem is registe red o n a network and it is roaming
Note: If the modem indicates that it is not registered, verify the signal strength to determine if the
problem is the strength of the received signal.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 16
Chapter 3 – SMSFinder Basics and Setup Wizard
Chapter 3 – SMSFinder Basics and
the Setup Wizard
Starting the SMSFinder
Open a Web Browser
1. Be sure that the SMSFinder is cabled and that the power is connected as shown in Chapter 2.
2. Then open a Web browser.
3. Type the default gateway address line:
http://192.168.2.1
4. Press Enter.
Login
The Login screen for the SMSFinder Web Interface displays.
• Type admin (admin is the default user name) in the user name box.
• Type admin in the password box.
• Click Login.
Note: The User name and Password entries are case-sensitive (both must be typed in lower-
case). The password can be up to 12 characters. Later, you will want to change the password
from the default (admin) to something else (see the User Guide). If Windows displays the
AutoComplete screen, you may want to click No to tell Windows OS to not remember the
password for security reasons.
Password Caution: Use a safe password! Your first name spelled backwards is not a sufficiently
safe password; a password such as xfT35$4 is better. It is recommended that you change the
default password. Create your own password.
Web Interface Opens
This is the Home screen from which you can access all setup functions.
Note: Only the top portion of the Home screen is shown here.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 17
Chapter 3 – SMSFinder Basics and Setup Wizard
Navigating the Screens
Before using the Web Interface, you may find the following information about navigating through the screens and
the structuring of the menus helpful.
Menu
Bar
Sub
Menu
Save & Restart Button Under Menu Bar
Select the Save and Restart button located just under the menu bar. The Save and Restart screen displays.
Other
ptions
creen
Name
Input
Area
Save to Flash Memory
If a connection is established, the settings have been entered correctly, and your basic configuratio n is
complete; now, you must save your settings to the Flash Memory. Saving to the Flash Memory saves the
current settings in the flash prom and prevents the settings from getting lost at the next power up.
Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the
system settings during this automatic save. The automatic saving of the SMS settings is helpful for those
times when the administrator does not have direct access to the Ethernet port.
Save
Click the Save button to save your system settings to the flash memory.
Restart
This is optional. You do not have to restart the SMSFinder after saving to the flash memory.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 18
Chapter 3 – SMSFinder Basics and Setup Wizard
Sub-Menus
Each Menu selection has its own sub-menu, which displays on the left side of the screen.
When you click one of the Main Menu choices, the first screen listed in the sub-menu displays. Choose other
sub-menu options/screens by clicking on its name. The following is an example o f the Administration submenu.
Table of Menus and Sub-Menus
Administration
System Setup – Set up the SMTP server for e-mail notifications, the names of individuals who will receive
notifications, and the email ID for the notifications FROM line.
SNTP Client – Set up the synchronization of the SMSFinder clock to real time.
Admin Access – Set up the administrator's password and set an automatic inactivity disconnection interval.
Allowed Networks – Set the networks to be allowed access to the SMSFinder's WEB GUI, Telnet
Dialout, and Telnet. The administrator can then add, edit and delete any network. By default, the LAN
network is always allowed access to the SMSFinder. The administrator can configure the IP Address
and Subnet Mask as 0.0.0.0 to allow access to any network.
Remote Syslog – Configure the Remote Syslog status and server's IP. The default is Disabled.
Tools – Reset the cellular modem.
Factory Defaults – Reset all parameters to the original factory defaults.
Network Setup
IP Settings – Specify your LAN settings and your TCP connection.
Cellular Modem – Configure the cellular modem.
SMS Services
Address Book – Manually input names and phone numbers into the phone book.
Groups – Create groups of names with their phone numbers.
International Number – Enable or disable international numbers.
Send SMS Users – Set up users and their passwords.
SMS Settings – Enable or disable extended ASCII character support.
Send SMS – Send SMS messages by manually entering the message or using a message from the
Preconfigured SMS list.
SMS API – This page is divided into two sections: Send API and Receive API.
Send API – Configure the ports for Send APIs as well as enable/disable the service. API commands can
be sent via HTTP or TCP.
Receive API – Configure the SMS to Receive APIs.
Inbox – View messages received.
Outbox – View messages sent.
Triggers
Authentic List – From the address book set up a list of authentic users who are allowed to trigger broadcast
messages and action triggers.
Broadcast Triggers – Configure trigger codes or words and broadcast messages. Set the destination
group. Set authentication option if desired.
Action Triggers – Create the triggers (codes or words) that will cause certain actions.
Pre-Configured SMS – Write and save pre-configured messages.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 19
Chapter 3 – SMSFinder Basics and Setup Wizard
Table of Menus and Sub-Menus (continued)
Utilities
Backup – Save SMSFinder settings to a backup file.
Firmware Upgrade – Get firmware upgrade from Multi-Tech Systems, Inc.
Import & Export Address Book
Import Address Book – Import an address book that you want to use to set up your SMSFinder.
Export Address Book – Export an address book.
Statistics & Logs
System Information – View product model number, firmware version, MAC Address, signal strength and
live system details.
SMS Statistics – View SMS Statistics: Number of messages in the inbox, number of message in the
outbox, and number of messages sent.
View Triggers Statistics: Number of broadcast triggers received, number of action
triggers received, and number of broadcast triggers configured.
View Address Book Statistics: Number of entries in the Address Book.
Log Traces – View SMS Logs: SMS Sent Log, SMS Received Log, SMS Failure Log, SMS Live Log.
View Sent API Logs: Send API Status Log, Send API Failure Log, Send HTTP API Live
Log, Send TCP API Live Log.
View Receive API Logs: Receive API Live Log and Receive API Failure Log.
View System Logs: System Log
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 20
Chapter 3 – SMSFinder Basics and Setup Wizard
Configuring the SMSFinder Using the Wizard Setup
Using the SMSFinder Wizard Setup
Use the Wizard Setup for Quick Configuration
A quick way to configure the SMSFinder is to use the Wizard Setup. The Wizard Setup can be opened by
clicking the words Wizard Setup located under the menu bar. The information entered here will default to
other screens that require this information.
Benefits of Using the Wizard Setup
• Saves time so that you are not entering the same information several times.
• Allows you to start using your device with a minimum configuration.
• Provides a short way to enter and save information needed to create a connection to the Internet.
Note: Additional features and functions can be set up using the complete Web Interface.
Open the Wizard Setup Screen
After you have logged in, open the Wizard Setup screen by clicking on the words "Wizard Setup" located
under the Menu Bar.
Settings – Enter the following information for your Ethernet network.
LAN IP Address – 192.168.2.1 defaults into this field.
Subnet Mask – 255.255.255.0 defaults into this field.
Default Gateway – Enter a default IP Address: example: 192.168.2.2.
Primary DNS – Enter a primary DNS (Domain Server Name) IP Address.
Secondary DNS – Enter a secondary DNS IP Address.
Save – Click the Save button.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 21
Chapter 3 – SMSFinder Basics and Setup Wizard
Configuring the SMSFinder Using the Wizard Setup
Admin Password – You should change the password immediately after initial installation and also
change it regularly thereafter for security purposes.
Old Password – Enter the existing password.
New Passwo rd – Enter new password of your choice.
Confirmation – Confirm your new password by re-entering it into this field.
Import Address Book – Click the Import button. The Import Address Book screen displays.
Use this screen to set up senders and receivers of messages, as well as authentic users. Note: CSV
stands for comma separated values, a term that applies to the format of an address book.
Import Address Book
Select the CSV Format
Browse for the address file you want to use, and then click the Upload button once it is found.
Save & Restart
IMPORTANT Note About Save & Restart
When you have completed your SMSFinder settings and you are not going to enter any more data,
you must click the Save & Restart button located under the menu bar. The system will save the new
settings to the Flash Memory and give you the option to restart your SMSFinder. Saving to the Flash
Memory saves the new settings in the flash prom and prevents the settings from getting lost at the
next power up.
Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the
system setting during this automatic save. The automatic saving of the SMS settings is helpful for
those times when the administrator does not have direct access to the Ethernet port.
Save
Click the Save button to save your system settings to the flash memory.
Restart is Optional
This is optional. You do not have to restart the SMSFinder after saving to the flash memory.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 22
Chapter 4 – Using the SMSFinder's Web Interface
Chapter 4 – Using the SMSFinder's
Web Interface
Now that you have completed the Wizard Setup, you can use the Web-based configuration and managem ent
interface to set up other SMS features and parameters. This chapter takes you screen-by-screen through the
Web Interface.
Note: The antenna must be attached in order for the SMSFinder to be operational.
IMPORTANT Note About Save & Restart
When you have completed your SMSFinder settings, you must click the Save & Restart button
located at the top of the window under the menu bar. The system will save all the settings and give
you the option to restart your SMSFinder. Restarting is not required.
Administration
Administration > System Setup
On the System Setup screen, you can set up the e-mail address of the administrator to whom e-mails are
sent for event notification. The e-mail address must be entered in proper "user@domain" format.
A Note About E-Mail Notification
E-Mail notification is delivered through the Ethernet network with an Internet connection, not through the
wireless cellular connection.
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Chapter 4 – Using the SMSFinder's Web Interface
Administration > System Setup
E-Mail Notification
SMTP Server
Enter the IP address or the domain name of the mail server.
Port
Enter the port number on which the mail server listens. Example: 25. Click the Save button.
SMTP Server Authentication
Some mail servers accept connection only after a user name and password are authenticated. If your
server requires this, check the SMTP Server Authentication box. Then enter the User Name and
Password in the next fields.
User Name
If your mail server accepts connection only after a user name and password are authenticated, enter
the user name.
Password
If your mail server accepts connection only after a user name and password are authenticated, enter
the password. Click the Save button.
E-Mail Address
Enter the e-mail addresses of the individuals to whom notifications regarding the log file being full, an
invalid Telnet login, or an invalid Web login should be sent. In addition, the administrator may want
his office e-mail address, his home e-mail address, etc. Enter the addresses in proper user@domain
format. Click the Save button. An address can be deleted or changed at any time.
Note that at least one e-mail address must be entered in this field.
Configure E-Mail Notification
Select the types of notifications that you want sent to individuals listed above. Click the Add button.
Each entry will then move to the Send E-Mail Notification For box. A notification can be removed by
clicking the Delete button. The entry will then move back to the Don't Send E-Mail Notification For
box.
The following are defaulted for Don't Send E-Mail Notification:
1. Log File Full
2. Invalid Telnet Login
3. Invalid Web Login
Administrator E-Mail ID
Enter the administrator's e-mail identification. This is the name/address that will display in the FROM
line of the notification emails. This will allow the recipients of the notifications to direct questions or
comments to the administrator. Enter the email ID in proper user@domain format. Click the Save
button. The address can be deleted or changed at any time.
A Note About E-Mail Notification
E-Mail notification is delivered through the Ethernet network with an Internet connection, not through
the wireless cellular connection.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 24
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