Multitech SF100-G, SMSFinder SF100-G User Manual

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™

SMSFinder

Turnkey SMS Server

Model SF100-G

User Guide for System Administrators

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SMSFinder User Guide for Administrators Model: SF100-G Document S000451B, Revision B

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. F urthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revision Date Description

A 02/08/08 Initial release. B 07/07/08 Updated for software 1.20 release. 08/07/08 Add the End User License Agreement.

Trademarks

SMSFinder is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc.

World Headquarters

Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874 Internet Address: http://www.multitech.com

Technical Support Country By E-Mail By Phone

Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774 U.S., Canada, all others: support@multitech.com (800) 972-2439 or +763-717-5863

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Table of Contents

Contents

Chapter 1 – Introduction and Product Description ................................................................................. 6

Safety Warnings ..................................................................................................................................... 6

Ethernet Port Caution ....................................................................................................................... 6

Handling Precautions ....................................................................................................................... 6

Ship Kit Contents .................................................................................................................................... 6

SMSFinder Documentation .................................................................................................................... 7

Front and Back Panels ........................................................................................................................... 8

Front Panel ....................................................................................................................................... 8

Front Panel LEDs and Other Features ............................................................................................ 8

Install the SIM Card .......................................................................................................................... 8

Signal Strength LEDs ....................................................................................................................... 9

Back Panel ..................................................................................................................................... 10

Back Panel Connectors.................................................................................................................. 10

Panel Mounting .............................................................................................................................. 10

Technical Specifications ....................................................................................................................... 11

Chapter 2 – Getting Started ...................................................................................................................... 12

Cabling Your SMSFinder ...................................................................................................................... 12

SMSFinder Cabling ........................................................................................................................ 12

Establishing TCP/IP Communication.................................................................................................... 13

Obtaining and Activating a Wireless Account ....................................................................................... 16

Important Note About Service Provider Fees ................................................................................ 16

Direct Communication to the Cellular Modem ............................................................................... 16

Using AT Commands to Check Network Registration and Roaming Status ................................. 16

Chapter 3 – SMSFinder Basics and the Setup Wizard .......................................................................... 17

Starting the SMSFinder ........................................................................................................................ 17

Open a Web Browser ..................................................................................................................... 17

Login............................................................................................................................................... 17

Web Interface Opens ..................................................................................................................... 17

Navigating the Screens ........................................................................................................................ 18

Save & Restart Button Under Menu Bar ........................................................................................ 18

Sub-Menus ..................................................................................................................................... 19

Table of Menus and Sub-Menus .................................................................................................... 19

Table of Menus and Sub-Menus (continued) ................................................................................. 20

Using the SMSFinder Wizard Setup .............................................................................................. ....... 21

Use the Wizard Setup for Quick Configuration .............................................................................. 21

Benefits of Using the Wizard Setup ............................................................................................... 21

Open the Wizard Setup Screen ..................................................................................................... 21

Save & Restart ............................................................................................................................... 22

Chapter 4 – Using the SMSFinder's Web Interface ................................................................................ 23

Administration ....................................................................................................................................... 23

Administration > System Setup ...................................................................................................... 23

Administration > SNTP Client ........................................................................................................ 25

Administration > Administrative Access ......................................................................................... 27

Administration > Admin Access > Allowed Networks .................................................................... 28

Administration > Remote Syslog .................................................................................................... 28

Administration > Tools ................................................................................................................... 28

Administration > Factory Defaults .................................................................................................. 29

Save & Restart ............................................................................................................................... 29

Network Setup ...................................................................................................................................... 30

Network Setup > IP Settings .......................................................................................................... 30

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Table of Contents

Network Setup > Cellular Modem .................................................................................................. 31

Save & Restart ............................................................................................................................... 31

SMS Services ....................................................................................................................................... 32

SMS Services > Address Book ...................................................................................................... 32

SMS Services > Groups ................................................................................................................. 34

SMS Services > International Number ........................................................................................... 35

SMS Services > Send SMS Users ................................................................................................. 35

SMS Services > SMS Settings ....................................................................................................... 36

SMS Services > Send SMS ........................................................................................................... 36

SMS Services > API ....................................................................................................................... 37

SMS Services > Inbox .................................................................................................................... 39

SMS Services > Outbox ................................................................................................................. 39

Save & Restart ............................................................................................................................... 39

Triggers ................................................................................................................................................. 40

Triggers > Authentic List ................................................................................................................ 40

Triggers > Broadcast Triggers ....................................................................................................... 40

Triggers > Action Triggers .............................................................................................................. 42

Triggers > Pre-Configured SMS ..................................................................................................... 44

Save & Restart ............................................................................................................................... 44

Utilities .................................................................................................................................................. 45

Utilities > Backup ........................................................................................................................... 45

Utilities > Firmware Upgrade .......................................................................................................... 45

Save & Restart ............................................................................................................................... 45

Import & Export Address Book ............................................................................................................. 46

Import & Export Address Book > Import ........................................................................................ 46

Import & Export Address Book > Export ........................................................................................ 48

Save & Restart ............................................................................................................................... 48

Statistics & Logs ................................................................................................................................... 49

Statistics & Logs > System Information ......................................................................................... 49

Statistics & Logs > SMS Statistics ................................................................................................. 50

Statistics & Logs > Log Traces ...................................................................................................... 51

Chapter 5 – The Non-Administrative User Interface .............................................................................. 52

Introduction ........................................................................................................................................... 52

Web Interface Available to Non-Administrative Users .......................................................................... 52

How Non-Administrative Users Login ............................................................................................ 52

Chapter 6 – SMS Examples ...................................................................................................................... 54

Check to See if the SIM Card Is Installed Correctly and Activated ...................................................... 54

Creating a Broadcast Message for Future Use .................................................................................... 56

Chapter 7 – Troubleshooting ................................................................................................................... 57

SMSFinder Troubleshooting ................................................................................................................. 57

Appendix A – Application Programming Interface (API) ...................................................................... 59

1. Introduction ................................................................................................................................... 59

1.1 Purpose ................................................................................................................................... 59

1.2 Scope ...................................................................................................................................... 59

2. Acronyms and Definitions ............................................................................................................. 59

3. Overview of Send SMS API .......................................................................................................... 59

3.1 HTTP Send API ...................................................................................................................... 60

3.2 TCP Send API ........................................................................................................................ 66

4. Receive SMS API...................................................................................................................... 67

4.1 HTTP Receive API ....................................................................................................................... 68

4.2 TCP Receive API ...................................................................................................................... 70

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Table of Contents

Appendix B – Table of Commonly Supported Subnet Addresses ....................................................... 71

Appendix C – Antenna for the SMSFinder .............................................................................................. 73

RF Specifications .................................................................................................................................. 73

Antenna Specifications ......................................................................................................................... 73

GSM/EGSM Antenna Requirements/Specifications ...................................................................... 73

Antennas Available from Multi-Tech Systems, Inc. ....................................................................... 73

PTCRB Requirements Note ........................................................................................................... 73

FCC Requirements Note ................................................................................................................ 73

Appendix D – Warranty and Repairs ............................................................................................. .......... 74

Appendix E – Waste Electrical and Electronic Equipment Directive (WEEE) ..................................... 76

Appendix F – End User License Agreement (EULA) ............................................................................. 77

Index ........................................................................................................................................................... 79

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Chapter 1 – Introduction and Product Description

Chapter 1 – Introduction and

Product Description

The Multi-Tech SMSFinder™ is a turnkey SMS (Short Message Services) server that empowers businesses with the ability to broadcast and receive SMS text messages with a click of a button. The ready-to-use solution simply plugs into the Ethernet network and connects to the wireless network via an integrated quad-band GSM modem. Now anyone on the network can broadcast messages allowing organizations to reach clients, subscribers, members and prospects in real-time via SMS.

Safety Warnings

Ethernet Port Caution

The Ethernet port is not designed to be connected to a Public Telecommunication Network.

Handling Precautions

All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge. Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.

Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s

antenna and the body of the user or nearby persons. The modem is not designed for, nor intended to be, used in applications within 20 cm (8 inches) of the body of the user.

Ship Kit Contents

The SMSFinder ship kit contains the following items:

• One SMSFinder

• Power Supply

• RJ-45 Ethernet Cable

• Cellular Antenna (not included with all models)

• The Quick Start Guide

• One SMSFinder CD which contains SMSFinder documentation in Acrobat PDF format and a link to the Adobe

Web site from which you can download Acrobat Reader

If any of the items is missing or damaged, please contact Multi-Tech Systems, Inc.

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Chapter 1 – Introduction and Product Description

SMSFinder Documentation

Quick Start Guide

The Quick Start Guide is a shorter version of this User Guide. The Quick Start is included in printed form with your SMSFinder. The guide provides the necessary information for a qualified person to unpack, cable, and configure the device for proper operation.

User Guide

The User Guide contains more detail than the Quick Start Guide. If you want easy access to the User Guide, you can install it from the SMSFinder CD onto your hard drive by clicking Install Manuals on the Installation screen or downloading the file from our Web site at: http://www.multitech.com

AT Commands

AT commands used to configure this product are published in a separate reference guide and included on the SMSFinder CD as well as being posted on the Multi-Tech web site. See the GPRS AT Commands Reference Guide.

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Chapter 1 – Introduction and Product Description

Front and Back Panels

Front Panel

Front Panel LEDs and Other Features

LEDs Description

Power Status

LAN 10/100 LAN LNK / ACT Modem

Signal SIM

Lights when power is being supplied to the SMSFinder. When functioning normally, the LED blinks. The LED is a solid light when the SMSFinder is booting up, saving the configuration, restarting, or updating the firmware. Lights when a successful connection to the 100BaseT LAN is established. Off when connected at 10BaseT. Lights when the LAN port has a valid Ethernet connection. Blinks when it is receiving or transmitting data. TD TRANSMIT DATA. This LED blinks when the modem is transmitting data to your

wireless carrier.

RD RECEIVE DATA. This LED blinks when the modem is receiving data from your

wireless carrier.

CD CARRIER DETECT. This LED lights when the modem detects a valid carri er signal

from a wireless carrier.

TR (DATA) TERMINAL READY. This LED lights when the modem is trying to establish

a wireless connection. LS LINK STATUS. This LED flashes when the network registration is OK. If the network registration is invalid, the LED will be On/Off. Indicates the wireless signal strength. See the Signal Strength Chart on the next page. Location of the SIM card.

Install the SIM Card

A SIM (Subscriber Identity Module) card is required in order for the SMSFinder to operate on a GPRS network. To install the SIM card:

1. Use a small screwdriver to remove the screw closest to the outside edge of the SMSFinder. Then

swing the SIM slot cover up and over to the left.

2. Insert the SIM card into the SIM card slot. The following graphic shows a partial front panel illustrating

the correct SIM card orientation.

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Signal Strength LEDs

1 Bar LED 2 Bar LED 3 Bar LED

Signal Strength LEDs on the Front Panel

Signal Strength

To View Strength

Signal strength can be viewed by using the following AT command: AT+CSQ. This command is the default setting on the Network Setup > Cellular Modem screen.

AT Command Response Example

+CSQ: xx, 99 (For xx, see the values chart below)

Signal Strength LEDs Reference Table

The following table lists the meaning of the xx values in the signal strength response and explains how they correspond to the number of LEDs lit for signal strength.

AT+CSQ xx Values Signal Strength LED Bars Signal Strength

0 to 6 No light Very weak signal 7 to 14 1 Bar LED is lit Weak signal 15 to 23 1 Bar and 2 Bar LEDs are lit Stronger signal 24 to 31 1 Bar, 2 Bar, 3 Bar LEDs are lit Strongest signal

Chapter 1 – Introduction and Product Description

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Back Panel

Back Panel Connectors

Connector Description

GSM Antenna Connector LAN +9V to 32VDC Reset

SMA (female) antenna connector for a quad-band cellular antenna.

Note: The antenna must be attached in order for the SMSFinder to be operational.

The LAN port connects the SMSFinder to your Ethernet network-connected PC. SMSFinder power source can range from 9 volts to 32VDC. The Reset button resets the SMSFinder to its factory defaults. Press and hold the Reset button until the Status LED turns off, and then release it. Do not press this button unless you want to restore all settings to the factory defaults.

Chapter 1 – Introduction and Product Description

Panel Mounting

The SMSFinder can be panel mounted with screws spaced according to the measurement shown.

Note: Use either #6 or #8 pan head screws for all four mount locations.

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Chapter 1 – Introduction and Product Description

Technical Specifications

Specifications Description

Hardware Interface

Ports Wireless Modem Frequencies Dimensions

Weight

Operating Temperature

Humidity Hardware Connectors

Power External Power Supply

Certifications and Approvals CE Mark & R&TTE

Warranty Features

Network: 10/100BaseT Connector: RJ-45 Ethernet connection

LAN: 1 Port

Quad-band GSM 850/900/1800/1900 MHz

6.4" w x 1.2" h x 6" d (16.3 cm x 3.0 cm x 15.2 cm)

1.25 lbs. (.56 kg)

+32

to +120o F (0o to +50o C)

Note: UL listed @ +40 25–85% non-condensing

SIM connector: Standard 3V Antenna: RF antenna 50 ohm SMA (female)

See Appendix B for antenna specifications

Input: 100 ~240V, 0.5A 50-60- Hz Output: 9VDC, 1.7A

Power Consumption

Maximum power consumption is 0.95A at 9V

EMC:

FCC 2, 15, 22, 24 EN 55022 EN 55024

Safety:

cUL UL 60950 EN 60950

Network:

PTCRB 2 years Sends SMS messages to one or multiple individuals, a group, or

multiple groups Supports up to 20,000 entries in the address book Supports sorting and searching the address book Allows importing address books (standard CSV file format) Allows setup of up to 50 pre-configured SMS messages Broadcast pre-defined SMS based on receipt of matching SMS and/or

phone number Setup user accounts with different rights Integrated quad-band GSM modem Web-based configuration and management Flash memory to update firmware with the latest enhancements Desktop or panel mounting

C (limited by the power supply)

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Chapter 2 – Getting Started

Cabling Your SMSFinder

To use your SMSFinder make the appropriate connections to PCs, a cable or xDSL modem, AC power, and the antenna.

After your device is properly cabled, it must be configured. Basic cabling directions are included below. See Chapter 3 for basic configurations. See Chapter 4 for advanced configurations.

SMSFinder Cabling

1. Turn the power off on the PCs and the SMSFinder.

2. Plug one end of a RJ-45 cable into the LAN port on the SMSFinder and the other end into the Ethernet

port on a network connected PC.

3. Connect the provided power supply cable to the 9 volt power port on the back of the SMSFinder, and plug

the other end into an AC power outlet.

4. Attach the cellular antenna.

Antenna Notes:

• Be sure to locate this appliance wh ere there is wireless coverage.

• The antenna must be attached in order for the SMSFinder to be operational.

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Chapter 2 – Getting Started

Establishing TCP/IP Communication

The following directions establish a TCP/IP connection at the workstation so the PC can communicate with the SMSFinder. The following directions were written using a Windows 2000+ / XP operating system.

Setting a Fixed IP Address

1. Make the SMSFinder connections as described on the previous two pages.

2. Click Start | Settings | Control Panel. Double-click the Network Connections icon.

3. The Network Connections screen displays.

Right-click

the Local Area Connection icon and choose Properties from the drop down li st.

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4. The Local Area Connection Properties dialog box displays.

Chapter 2 – Getting Started

• Select Internet Protocol [TCP/IP].

• Click the Properties button. The Internet Protocol (TCP/IP) Properties screen displays.

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5. The Internet Protocol (TCP/IP) Properties screen.

Chapter 2 – Getting Started

Important Note:

If this screen opens and displays your current IP configuration, we suggest you record this information for future reference (i.e., after the SMSFinder is configured, you may wish to return this PC to its original settings).

• To set a Fixed IP Address for the workstation, select Use the following IP address.

∗ Enter the workstation IP Address. Example: 192.168.2.x.

Note: The x in the address stands for numbers 101 and up.

∗ Enter the workstation Subnet Mask. Example: 255.255.255.0 ∗ Enter the workstation Default Gate way. Example: 192.168.2.2

Note: The workstation settings must be in the same subnet range as the SMSFinder.

The factory default settings for the SMSFinder are:

IP Address: 192.168.2.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.2.2

• Select Use the following DNS server addresses.

∗ Enter the IP Address for the Preferred DNS Server. Example: 205.171.3.65 ∗ Click OK.

• Close the Local Area Properties screen by clicking OK.

• Close the Control Panel.

• Repeat these steps for each PC on your network.

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Chapter 2 – Getting Started

Obtaining and Activating a Wireless Account

Before you can use the cellular feature, you must obtain a GSM wireless account with an activated SIM card capable of sending SMS text messages through your service provider. Then activate the account by installing the SIM into the SMSFinder. Please see the wireless account Activation Notice located on the SMSFinder CD; follow the directions to complete the activation of your account.

Important Note About Service Provider Fees

Your service provider will charge you for your data usage. Please check with your provider to make sure you are aware of the charges.

Your SMSFinder can be used to send a large number of SMS messages very quickly, and, as such, you should have a contract/plan that accounts for the numbers of messages you are likely to send. Multi-Tech is not responsible for any charges relating to your cellular bill.

Direct Communication to the Cellular Modem

You may want to communicate directly to the cellular modem to activate the modem, verify network registration, and/or troubleshooting your connection. To do this:

1. Open a PC's command window by clicking the Start button and selecting Run.

2. Type CMD to open the command window. Click OK.

3. When the command window opens, type IPCONFIG.

4. Type Telnet 192.168.2.1 5000 (Note: 5000 is the port number).

See the GPRS AT Commands Reference Guide.

Using AT Commands to Check Network Registration and Roaming Status

Use this command to verify that the cellular modem has been registered on a wireless network.

1. In the command window, type AT+CREG?

2. The modem will respond in one of the following ways:

Network Registration Verification

Value Network Registration Status

+CREG: 0,0 The modem is not registered on any network +CREG: 0,1 The modem is registered o n the home network +CREG: 0,5 The modem is registe red o n a network and it is roaming

Note: If the modem indicates that it is not registered, verify the signal strength to determine if the

problem is the strength of the received signal.

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Chapter 3 – SMSFinder Basics and Setup Wizard

Chapter 3 – SMSFinder Basics and

the Setup Wizard

Starting the SMSFinder

Open a Web Browser

1. Be sure that the SMSFinder is cabled and that the power is connected as shown in Chapter 2.

2. Then open a Web browser.

3. Type the default gateway address line:

http://192.168.2.1

4. Press Enter.

The Login screen for the SMSFinder Web Interface displays.

• Type admin (admin is the default user name) in the user name box.

• Type admin in the password box.

• Click Login.

Note: The User name and Password entries are case-sensitive (both must be typed in lower-

case). The password can be up to 12 characters. Later, you will want to change the password from the default (admin) to something else (see the User Guide). If Windows displays the AutoComplete screen, you may want to click No to tell Windows OS to not remember the password for security reasons.

Password Caution: Use a safe password! Your first name spelled backwards is not a sufficiently

safe password; a password such as xfT35$4 is better. It is recommended that you change the default password. Create your own password.

Web Interface Opens

This is the Home screen from which you can access all setup functions.

Note: Only the top portion of the Home screen is shown here.

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Chapter 3 – SMSFinder Basics and Setup Wizard

Navigating the Screens

Before using the Web Interface, you may find the following information about navigating through the screens and the structuring of the menus helpful.

Menu Bar

Sub Menu

Save & Restart Button Under Menu Bar

Select the Save and Restart button located just under the menu bar. The Save and Restart screen displays.

Other

ptions

creen

Name

Input Area

Save to Flash Memory

If a connection is established, the settings have been entered correctly, and your basic configuratio n is complete; now, you must save your settings to the Flash Memory. Saving to the Flash Memory saves the current settings in the flash prom and prevents the settings from getting lost at the next power up.

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system settings during this automatic save. The automatic saving of the SMS settings is helpful for those

times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Chapter 3 – SMSFinder Basics and Setup Wizard

Sub-Menus

Each Menu selection has its own sub-menu, which displays on the left side of the screen. When you click one of the Main Menu choices, the first screen listed in the sub-menu displays. Choose other

sub-menu options/screens by clicking on its name. The following is an example o f the Administration submenu.

Table of Menus and Sub-Menus

Administration

System Setup – Set up the SMTP server for e-mail notifications, the names of individuals who will receive

notifications, and the email ID for the notifications FROM line.

SNTP Client – Set up the synchronization of the SMSFinder clock to real time. Admin Access – Set up the administrator's password and set an automatic inactivity disconnection interval.

Allowed Networks – Set the networks to be allowed access to the SMSFinder's WEB GUI, Telnet

Dialout, and Telnet. The administrator can then add, edit and delete any network. By default, the LAN network is always allowed access to the SMSFinder. The administrator can configure the IP Address and Subnet Mask as 0.0.0.0 to allow access to any network.

Remote Syslog – Configure the Remote Syslog status and server's IP. The default is Disabled. Tools – Reset the cellular modem. Factory Defaults – Reset all parameters to the original factory defaults.

Network Setup

IP Settings – Specify your LAN settings and your TCP connection. Cellular Modem – Configure the cellular modem.

SMS Services

Address Book – Manually input names and phone numbers into the phone book. Groups – Create groups of names with their phone numbers. International Number – Enable or disable international numbers. Send SMS Users – Set up users and their passwords. SMS Settings – Enable or disable extended ASCII character support. Send SMS – Send SMS messages by manually entering the message or using a message from the

Preconfigured SMS list.

SMS API – This page is divided into two sections: Send API and Receive API.

Send API – Configure the ports for Send APIs as well as enable/disable the service. API commands can

be sent via HTTP or TCP.

Receive API – Configure the SMS to Receive APIs. Inbox – View messages received. Outbox – View messages sent.

Triggers

Authentic List – From the address book set up a list of authentic users who are allowed to trigger broadcast

messages and action triggers.

Broadcast Triggers – Configure trigger codes or words and broadcast messages. Set the destination

group. Set authentication option if desired.

Action Triggers – Create the triggers (codes or words) that will cause certain actions. Pre-Configured SMS – Write and save pre-configured messages.

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Chapter 3 – SMSFinder Basics and Setup Wizard

Table of Menus and Sub-Menus (continued)

Utilities

Backup – Save SMSFinder settings to a backup file. Firmware Upgrade – Get firmware upgrade from Multi-Tech Systems, Inc.

Import & Export Address Book

Import Address Book – Import an address book that you want to use to set up your SMSFinder. Export Address Book – Export an address book.

Statistics & Logs

System Information – View product model number, firmware version, MAC Address, signal strength and

live system details.

SMS Statistics – View SMS Statistics: Number of messages in the inbox, number of message in the

outbox, and number of messages sent.

View Triggers Statistics: Number of broadcast triggers received, number of action

triggers received, and number of broadcast triggers configured.

View Address Book Statistics: Number of entries in the Address Book.

Log Traces – View SMS Logs: SMS Sent Log, SMS Received Log, SMS Failure Log, SMS Live Log.

View Sent API Logs: Send API Status Log, Send API Failure Log, Send HTTP API Live

Log, Send TCP API Live Log. View Receive API Logs: Receive API Live Log and Receive API Failure Log. View System Logs: System Log

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Chapter 3 – SMSFinder Basics and Setup Wizard

Configuring the SMSFinder Using the Wizard Setup

Using the SMSFinder Wizard Setup

Use the Wizard Setup for Quick Configuration

A quick way to configure the SMSFinder is to use the Wizard Setup. The Wizard Setup can be opened by clicking the words Wizard Setup located under the menu bar. The information entered here will default to other screens that require this information.

Benefits of Using the Wizard Setup

• Saves time so that you are not entering the same information several times.

• Allows you to start using your device with a minimum configuration.

• Provides a short way to enter and save information needed to create a connection to the Internet.

Note: Additional features and functions can be set up using the complete Web Interface.

Open the Wizard Setup Screen

After you have logged in, open the Wizard Setup screen by clicking on the words "Wizard Setup" located under the Menu Bar.

Settings – Enter the following information for your Ethernet network. LAN IP Address – 192.168.2.1 defaults into this field.

Subnet Mask – 255.255.255.0 defaults into this field. Default Gateway – Enter a default IP Address: example: 192.168.2.2. Primary DNS – Enter a primary DNS (Domain Server Name) IP Address. Secondary DNS – Enter a secondary DNS IP Address. Save – Click the Save button.

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Chapter 3 – SMSFinder Basics and Setup Wizard

Configuring the SMSFinder Using the Wizard Setup

Admin Password – You should change the password immediately after initial installation and also

change it regularly thereafter for security purposes.

Old Password – Enter the existing password. New Passwo rd – Enter new password of your choice. Confirmation – Confirm your new password by re-entering it into this field.

Import Address Book – Click the Import button. The Import Address Book screen displays.

Use this screen to set up senders and receivers of messages, as well as authentic users. Note: CSV stands for comma separated values, a term that applies to the format of an address book.

Import Address Book

Select the CSV Format

Browse for the address file you want to use, and then click the Upload button once it is found.

Save & Restart

IMPORTANT Note About Save & Restart

When you have completed your SMSFinder settings and you are not going to enter any more data, you must click the Save & Restart button located under the menu bar. The system will save the new settings to the Flash Memory and give you the option to restart your SMSFinder. Saving to the Flash Memory saves the new settings in the flash prom and prevents the settings from getting lost at the next power up.

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Chapter 4 – Using the SMSFinder's Web Interface

Chapter 4 – Using the SMSFinder's

Web Interface

Now that you have completed the Wizard Setup, you can use the Web-based configuration and managem ent interface to set up other SMS features and parameters. This chapter takes you screen-by-screen through the Web Interface.

Note: The antenna must be attached in order for the SMSFinder to be operational.

IMPORTANT Note About Save & Restart

When you have completed your SMSFinder settings, you must click the Save & Restart button located at the top of the window under the menu bar. The system will save all the settings and give you the option to restart your SMSFinder. Restarting is not required.

Administration

Administration > System Setup

On the System Setup screen, you can set up the e-mail address of the administrator to whom e-mails are sent for event notification. The e-mail address must be entered in proper "user@domain" format.

A Note About E-Mail Notification

E-Mail notification is delivered through the Ethernet network with an Internet connection, not through the wireless cellular connection.

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Administration > System Setup

E-Mail Notification

SMTP Server

Enter the IP address or the domain name of the mail server.

Port

Enter the port number on which the mail server listens. Example: 25. Click the Save button.

SMTP Server Authentication

Some mail servers accept connection only after a user name and password are authenticated. If your server requires this, check the SMTP Server Authentication box. Then enter the User Name and Password in the next fields.

User Name

If your mail server accepts connection only after a user name and password are authenticated, enter the user name.

Password

If your mail server accepts connection only after a user name and password are authenticated, enter the password. Click the Save button.

E-Mail Address

Enter the e-mail addresses of the individuals to whom notifications regarding the log file being full, an invalid Telnet login, or an invalid Web login should be sent. In addition, the administrator may want his office e-mail address, his home e-mail address, etc. Enter the addresses in proper user@domain format. Click the Save button. An address can be deleted or changed at any time.

Note that at least one e-mail address must be entered in this field.

Configure E-Mail Notification

Select the types of notifications that you want sent to individuals listed above. Click the Add button. Each entry will then move to the Send E-Mail Notification For box. A notification can be removed by clicking the Delete button. The entry will then move back to the Don't Send E-Mail Notification For box. The following are defaulted for Don't Send E-Mail Notification:

1. Log File Full

2. Invalid Telnet Login

3. Invalid Web Login

Administrator E-Mail ID

Enter the administrator's e-mail identification. This is the name/address that will display in the FROM line of the notification emails. This will allow the recipients of the notifications to direct questions or comments to the administrator. Enter the email ID in proper user@domain format. Click the Save button. The address can be deleted or changed at any time.

A Note About E-Mail Notification

E-Mail notification is delivered through the Ethernet network with an Internet connection, not through the wireless cellular connection.

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Administration > SNTP Client

Clicking the SNTP Client check box enables the firewall to act as a SNTP client. Also, SNTP (Simple Network Time Protocol) is an internet protocol used to set up the synchronization of the SMSFinder clock to real time.

SNTP Configuration

General Configuration

SNTP Client

Enable or disable the SNTP Client to contact the configured server on the UDP port 123 and set the local time. Default is Enabled.

A Note About the Outbox

In order for messages in the outbox to have a valid date/time stamp, do one of the following options:

• SNTP Client must be enabled and the Ethernet connection must be live to the Internet.

• Enter the SMSFinder cellular phone number on the Network Setup > Cellular Modem

screen.

Server

Enter the SNTP server name or IP address to which the SNTP Client must contact in order to update the time. The default is time.nist.gov.

Polling Time

Enter the polling time at which the SNTP client requests the server to update the time. Default is 30 minutes. Time must be entered in minutes.

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Administration > SNTP Client

Time Zone Configuration

Time Zone

Enter your time zone. Default = UTC (Universal Coordination). See the following Web site for Time Zone information:

http://wwp.greenwichmeantime.com/info/timezone.htm

Time Zone Offset

Enter +/- hh:mm. Default = +06:00. Offset is the amount of time varying from the standard time of a Time Zone.

Daylight Configuration

Daylight Saving

Enables/disables Daylight Saving mode. Default is Enable.

Daylight Saving Offset

Set the offset to use during Daylight Saving mode. Default is +60 minutes. Enter the time in + / minutes. Offset is the amount of time varying from the standard time of a Time Zone.

Daylight Saving Start Time

Start Ordinal (Month, Day, Time)

Set the start ordinal to use during Daylight Saving mode. Options are first/second/third/fourth/last. Default is second.

Daylight Saving time usually starts at the same time on the same day of the week in the same month every year. Each day of the week occurs four or five times a month. Therefore, you will be selecting the week in which daylight saving time starts: the first, second, third, fourth or the last of the month.

Start Month

Set the start month to use during Daylight Saving mode. The default is March.

Start Day

Set the start weekday to use during Daylight Saving mode. The default is Sunday.

Start Time

Set the start time to use during Daylight Saving mode. The default is 02:00 (hh:mm).

Daylight Saving End Time

End Ordinal (Month, Day, Time)

Set the end ordinal to use during Daylight Saving mode. Select the week in which daylight saving time ends. Options are first/second/third/fourth/last. The default is first.

End Month

Set the end month to use during Daylight Saving mode. The default is November.

End Day

Set the end weekday to use during Daylight Saving mode. The default is Sunday.

End Time

Set the end time to use during Daylight Saving mode. The default is 02:00 (hh:mm).

Save Button

Click the Save button to save these settings.

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Administration > Administrative Access

Use this screen to set up the password that will be used by the administrator and to set an automatic inactivity disconnection interval.

Change Password

Old Password, New Password, Confirm Password

To change the password, enter the existing password in the Old Password field, enter the new password into the New Password field, and confirm your new password by re-entering it into the Confirm Password entry field. Click the Save button.

Note: You should change the password immediately after initial installation and configuration, and also

change it regularly thereafter.

Web Interface Inactivity Time Out

Time Before Automatic Disconnect

An automatic inactivity disconnection interval is part of this firmware for security purposes. In the Time Before Automatic Disconnect entry field, enter the desired time span (in seconds) after which

you will be automatically disconnected from the Web Interface if no operations take place.

• The default setting is 120 seconds.

• The smallest possible setting is 60 seconds.

• The maximum setting is 3600 seconds.

Click the Save button.

Administrative Access HTTP Port

Specify the HTTP port for administrative access. Port 80 is the default used for HTTP sessions. If you choose to change the port number, it should be between 1 and 65535. Well known port numbers and port numbers used by the firewall are not allowed.

Click the Save button.

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Administration > Admin Access > Allowed Networks

Administration > Remote Syslog

Administration > Tools

Administration > Admin Access > Allowed Networks

Use this screen to set the networks that will be allowed access to the SMSFinder's WEB GUI, Telnet Dialout, and Telnet. The administrator can then add, edit and delete any network. By default, the LAN network is always allowed access to the SMSFinder. In addition, the administrator can configure the IP Address and Subnet Mask as 0.0.0.0 to allow access to any network.

Allowed Networks

IP Address – Enter the IP address of any network you want the SMSFinder to be able to access. Subnet Mask – Enter the Subnet Mask of any network you want the SMSFinder to be able to access. Add – Then click the Add button.

The allowed network displays at the bottom of the screen.

Note: The first entry is the LAN Network, which defaults onto this screen.

Administration > Remote Syslog

Use this screen to enable/disable Remote Syslog and to set the server's IP Address. The default is Disabled.

Remote Syslog Configuration

Remote Syslog Status – Check the Remote Syslog Status box to enable this remote syslog. Remote Syslog Host IP Address – Enter the remote syslog host IP Address.

Save – Then click the Save button.

Administration > Tools

This screen is used to reset the cellular modem. You may want to use Reset if you have lost your connection or the modem is not functioning properly but you don't want to recycle power through the SMSFinder.

Reset Modem

Click the Reset button. The modem will reset.

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Administration > Factory Defaults

Reset to Factory Defaults

Click the Factory Defaults button to load all configuration parameters to the original factory default settings.

All Administration and Network Settings will return to the factory defaults. Use this option only if it is necessary to wipe out your current Administration and Network Settings.

Note: SMS Settings (Address Book, Groups, Users, International Numbers, Triggers, Inbox, Outbox) will

not be reset using this option.

Reset SMSFinder Defaults

Clicking the SMSFinder Defaults button will delete the following:

SMS configurations and

• All

Administrative and Network Settings.

• All

This option is to be used only if really necessary to wipe out all current settings and completely start over.

Save & Restart

IMPORTANT Note About Save & Restart

When you have completed your SMSFinder settings and you are not going to enter any more data, you must click the Save & Restart option located under the menu bar. The system will save the new settings to the Flash Memory and give you the option to restart your SMSFinder. Saving to the Flash Memory saves the new settings in the flash prom and prevents the settings from getting lost at the next power up.

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save

the system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Network Setup

Network Setup > IP Settings

Use this screen to set up your network.

IP Settings – LAN

IP Address

Enter the IP Address of the LAN Interface. The factory default is 192.168.2.1.

Subnet Mask

Enter the Subnet Mask for the IP address configured. The factory default is 255.255.255.0.

Default Gateway

Enter the Default Gateway. The factory default is 192.168.2.2.

Primary DNS and Secondary DNS

Enter the address of the primary and secondary DNS (domain name system) IP Address. The order in which domain names are entered is the order in which they are consulted.

IMPORTANT Note About Valid Gateway and DNS Addresses

For e-mail notifications and SNTP Time/Date accuracy, you must have a live Ethernet connection, and this requires a valid gateway address and at least one DNS address.

Save

Click the Save button.

Chapter 4 – Using the SMSFinder's Web Interface

Network Setup > IP Settings

TCP Connection

Enable or Disable the TCP Connection by clicking the appropriate radio button. Default: Enable

TCP Connection Port

Enter the Port number on which the TCP port will connect.

Save

Click the Save button.

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Network Setup > Cellular Modem

Use this screen to configure the cellular modem.

Initialization Strings

Initialization Strings 1 – 3

Initialization strings are composed of AT commands sent to the modem to initialize and prepare it for connection. These strings typically set options such as speed, error corre ction, compression, various timeout values, and various display parameters. See the GPRS AT Commands Reference Guide.

Save

Click the Save button.

Network Setup > Cellular Modem

Signal Strength (for GSM Cellular only)

Command

The string entered here is sent to the cellular modem so that the signal strength LEDs can display the current signal strength. Use the following command: AT+CSQ See the Signal Strength LEDs Reference Table on page 8.

Save

Click the Save button.

SIM Number

Specify the cellular phone number that the wireless provider assigned to your account. Do not enter dashes. Example: 6126361654.

SIM Notes

• The SIM card reads real time from the network and this provides the time stamp for SMS

messages.

• If your SIM card is locked, you cannot sent SMS messages.

Save

Click the Save button.

Save & Restart

IMPORTANT Note About Save & Restart

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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SMS Services

What is SMS? Short Messages through SMS (Short Message Service) can be sent to

• Mobile numbers

• Any person(s) from the address book

• Any group(s) of persons created from the address book or individual entries.

SMS Services > Address Book

Ways to Create Address Book Entries:

1. Enter names and phone numbers manually. Use the following screen to enter addresses in this way.

2. Import an Address Book. See the following screen information: Import & Export Address Book >

Import.

3. Remotely enter a name and phone number. See the following screen information: Triggers > Action

Triggers.

Use This Screen to Manually Add Names and Phone Numbers to the Address Book:

Use this screen to manually add the names and phone numbers of any person(s) you want to include in your address book. If you imported an address book, you can use this screen to add names not included in the imported Address Book. All address book names display on this screen, and each entry can be edited, deleted, and/or added to a group list.

Address Book

Click the Add button to display the Add a Phone Number screen.

Add a Phone Number

Note that fields marked with an asterisk are required.

Name

Enter the name of the person you want to add to the SMS Phonebook. The maximum number of characters is 50 including spaces and punctuation.

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SMS Services > Address Book Continued

Phone Number

Enter the mobile phone number of person you are adding. The maximum number of characters is 50 including spaces and punctuation.

Note: If you plan to use authentication on any entry in the address book, the phone numbers of

these individuals should be preceded with the country code. For the U.S., enter "1". Example: 16124935555.

Description

Enter any additional information about this phonebook entry that will aid in your contacting or identifying this person. The maximum number of characters is 120 including spaces and punctuation.

Groups

If you want this person to be a member of a phonebook group, select the group name from this box.

Note: Group names must be entered on the SMS Services > Groups screen before they will display

here.

Save or Cancel

Click the Save button to save the entries, or click Cancel if you want to start over on this screen or want to end the entries from the last Save.

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SMS Services > Groups

Use this screen to create groups of customer/client names with their phone numbers. The SMSFinder can hold up to 50 groups. Groups allow you to send SMS messages to many individuals using only a group name.

For example, groups can be established based on a common functionality, a location, or an activity such as an Administrators group, an Engineers group, a Building 201 group, a Basketball Team group, etc. Once created, group names display on this screen where they can be edited and deleted.

Groups

Click the Create button to display the Create a Group screen.

Create a Group

Note that fields marked with an asterisk are required.

Group Name

Enter a name for the group you would like to create. Maximum number of characters is 10. Group names can be edited.

Group Members

Click Address Book to bring in the names of all individuals in your Address Book. All names will display in this box.

Click Delete to remove the names of those you do not want in this group. If you want the entire Address Book of names included in this group, simply check the Create button.

Create or Cancel

Once you have the group completed, click the Create button. If you want to start over, click the Cancel button.

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SMS Services > International Number

SMS Services > Send SMS Users

SMS Services > International Number

Use this screen to allow or disallow SMS messaging to international numbers. International numbers are identified according to the number of digits.

Disable International Number

If Disable International Number is checked (this is the default), SMS messages can be sent to phone numbers limited by the maximum allowed digits (entered in the Maximum Digits field).

If Disable International Number is NOT checked, SMS messages can be sent to any phone number.

Maximum Digits

Enter the number of digits you want to be allowed when Disable International Number is checked. The default is 11 digits.

Save

Click the Save button.

SMS Services > Send SMS Users

Use this screen to create a list of users who can have limited access to the SMSFinder to send SMS messages and monitor the inbox and outbox. The screen shown here includes an example of a entry entitled "user". Once a user is enter, the Delete checkbox is available.

User Name

Click the Add button to display the Add a New User screen. After a user name is added using the Add a New User screen, it will display on this screen. You can delete any user from this screen, if desired.

Add a New User

Note that fields marked with an asterisk are required.

User Name

Enter the user's name.

Password

Enter a password for this user. Each user should have his own password.

Create or Cancel

Once you have entered the users, click the Create button. If you want to start over, click the Cancel button.

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SMS Services > SMS Settings

SMS Services > Send SMS

SMS Services > SMS Settings

Use this screen to enable or disable extended ASCII character support.

Extended ASCII Configuration

Extended ASCII (ISO-8859-1)

Check the box to enable Extended ASCII characters in the SMS. When enabled, the Extended ASCII characters option will be linked to the following screens in order for you to select the characters: Send SMS, Triggers, Preconfigured SMS.

Save

Click the Save button.

SMS Services > Send SMS

Messages can be sent to a contact phone number, any person(s) from the address book, or any group(s).

Notes About User Limitations

• This screen along with the Inbox and Outbox screens are the only screens available to non-administrative

users when they login with their names and passwords.

• The Save & Restart option under the Menu Bar is not available to non-administrative users. However,

the SMSFinder automatically saves the SMS settings and configuration every 8 hours.

Enter Phone Numbers

Enter the mobile phone numbers to which a new message will be sent. Click the Add button after each entry. The phone number will display in the box. If you change your mind about a phone number, highlight the number and press the Delete button.

OR Select Names from the Address Book

Click Address Book to display all names. Select the names of the individuals to whom a new message will be sent. Click the Add button after each name. If you change your mind about a name, highlight the name and press the Delete button or check Select the entire Address Book, press the Delete button and all the names will be deleted.

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SMS Services > Send SMS continued

SMS Services > SMS API

SMS Services > SMS API > Send API

OR Select Group

Click Groups to display all group names. Select the Groups to which a new message will be sent. Click the Add button after each selection. The group name will display in the box. If you change your mind about a group, highlight the group name and press the Delete button or check the Select all the Groups, and press the Delete button and all groups will be deleted.

SMS Text

Enter the text of the message you want to send. The maximum number of characters is 160 including spaces and punctuation.

You can choose a Pre-Configured Message that you set up on the Triggers > Pre-Configured SMS screen. Click the Pre-Configured Message text to access a list of pre-configured messages. See Triggers > Pre-Configured Messages for entering pre-configured messages.

SMS Services > API

SMS Services > API consists of two screens: Send API and Receive API.

Note: See the Appendix A for more information about the Application Programming Interface (API).

SMS Services > SMS API > Send API

On the Send API screen you can enable/disable Send API and configure the ports for sending API.

HTTP Send API Configuration

HTTP Send API Status

Check the box to enable the HTTP Send API service.

HTTP Port

Enter the port number on which Send API service is available. This port can be the same as the Web port. The default is 80.

Save

Click the Save button.

TCP Send API Configuration

TCP Send API Status

Check the box to enable TCP Send API service.

TCP Port

Enter the port number on which TCP API service is available. The default is 2040.

Save

Click the Save button.

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SMS Services > SMS API > Receive API

On the Receive API screen you can enable/disable the Receive API service, configure the ports for receiving API, set server authentication, and set the interval for posting messages to the configured server.

Receive API Configuration

Receive API Status

Check the box to enable the SMS Receive API service.

Protocol

Select either the HTTP or TCP protocol.

Save

Click the Save button.

Server

Enter the IP Address or Domain Name of the HTTP or TCP server.

Port

Enter the Port Number on which the HTTP or TCP server listens.

Save

Click the Save button.

Server Default Page

Specify the page path to which the HTTP server is configured. This depends on how the HTTP server is setup.

Save

Click the Save button.

Server Authentication

If the HTTP or TCP server mandates authentication, then enter the user name and password.

Save

Click the Save button.

Post Interval

Enter the number of seconds that you want to elapse before SMS messages received by the SMSFinder are posted to the HTTP or TCP server. The default is 0, which causes received messages to post immediately. The minimum allowed post interval is 30 seconds.

Save

Click the Save button.

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SMS Services > Inbox

SMS Services > Outbox

SMS Services > Inbox

This screen displays a list of all messages received and includes the sender's number, the message received, and a timestamp.

Note: The inbox gets a time stamp from the cellular service provider. Clear Inbox

Click the Clear button to delete all the inbox entries.

SMS Services > Outbox

This screen lists the messages sent and includes Message ID, the receiver's number, the message sent, and the timestamp.

Clear Outbox

Click the Clear button to delete all the outbox entries.

Msg ID

The message ID (Msg ID) is non-zero if the message has been sent using SEND API.

A Note About the Outbox

In order for messages in the outbox to have a valid date/time stamp, be sure to set up one of the following options:

• SNTP Client must be enabled and the Ethernet connection must be live to the Internet.

• Enter the SMSFinder cellular phone number on the Network Setup > Cellular Modem

screen.

Save & Restart

IMPORTANT Note About Save & Restart

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Triggers > Authentic List

Triggers > Broadcast Triggers

Triggers

On the four Triggers screens, you can accomplish the following tasks:

• Establish a list of authentic users – those users who will be allowed to set the triggers (codes or words)

that initiate broadcast messages from a user's remote cell phone.

• Set up broadcast triggers (codes or words) that will send broadcast messages.

• Set up action triggers that will cause phone book edits.

• Compose and save pre-configured messages.

Triggers > Authentic List

Use this screen to set up a list of authentic users. Authentic users will be allowed to set the trigger (codes or words) that initiates the broadcasting of selected messages.

Authentic List

Click the Add button to display the Address Book from which you can select those users who will be "authentic users" – users who can send triggers (codes or words) from their cell phones that will allow them to send a broadcast message.

Triggers > Broadcast Triggers

Use this screen to set up trigger messages, broadcast messages, and authentication parameters.

Broadcast Triggers

Click the Add button to display the Add a Broadcast Trigger screen.

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Triggers > Broadcast Triggers Continued

Add a Broadcast Trigger

Note that the fields marked with an asterisk are required. This is a setup screen; no messages are sent from this screen.

Trigger Message

Type in a code or word that you want to trigger a broadcast message.

• Some trigger words can be given to all users.

• Some trigger words can be created for authenticated users only.

• Some trigger words can be created for use by the administrator only.

Broadcast Message

Type in a message that will be broadcast when the trigger code or word is received, or click PreConfigured Message if you want to use one of these messages as your broadcast message.

Select the Groups who will receive this broadcast message. Click Groups to display your list of group choices. If you change your mind, you can highlight the name of a group and click Delete to remove a group from the list.

Authenticate

Check the Authenticate box if you want this trigger code or word and the broadcast message to be managed by the authentication function.

Authentic Users

Select the Authentic Users who are allowed to trigger and initiate a broadcast message on this screen.

Save or Cancel

Click the Save button, or if you change your mind and do not want the information saved, click Cancel.

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Triggers > Action Triggers

Use this screen to set up trigger codes or words. Action Triggers are the codes or words sent from a remote cell phone and received by the SMSFinder – the trigger will execute the action associated with it. This is a setup screen; no messages are sent from this screen.

The trigger codes or words along with the authentication function may be configured for each trigger actio n. If authentication is enabled, only the trigger code or word received from an authenticated user can trigger the action.

Trigger Action – The following actions are executed when an initiating trigger code or word is detected from

an incoming SMS text message.

Trigger Message (Codes or Words) – The trigger codes or words shown on this screen are built in to the

Web Interface. These built-in codes can be changed. See the table on the next page for an explanation of how the trigger codes and their associated trigger actions are created.

Authenticate – If the authenticate option is enabled, only the message received from the configured

authenticated user can trigger the action. The authenticated users are set up on the Triggers > Authentic List screen.

Enable Authentication

To enable authentication click Edit. The Authenticate column then displays a check box, and the View/Edit column displays the words Save and Cancel.

Click the check box to enable Authentication for this action and then click Save. If you want to disable Authentication for this action, simply click Cancel.

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Table of Trigger Codes and Trigger Actions

Trigger Code/Word

ADD

ADDG

ADDSMS

DEL

DELG

Objective Configuring the Trigger Code and Its

Associated Trigger Action

To add an entry in the address book

Configuration format:

<act_tri_configured>;name;number

Example:

ADD;first last;7633604174

Configuration format:

<act_tri_configured>;name

Example:

ADD;first last

Configuration format:

<act_tri_configured>

Example:

ADD To add a group name and an entry.

Note: The same

action trigger message is used for creating a group

Configuration format:

<act_tri_configured>;grp_name

Example:

ADDG;Building_201

name and adding an entry to a group. So, in the interface there will be one configuration for both

Configuration format:

<act_tri_configured>;grp_name;name;

number

Example:

ADDG;Building_201;first last;

7633604174

Configuration format:

<act_tri_configured>;grp_name;name;

Example:

ADDG;Building_201;first last To add a preconfigured SMS

Configuration format:

<act_tri_configured>;SMS

Example:

ADDSMS;Building 201 is closed until

further notice. To delete an entry from the address book

Configuration format:

<act_tri_configured>;name;number

Example:

DEL;first last;7633604174

Configuration format:

<act_tri_configured>;name

Example:

DEL;first last To delete a group

Configuration format:

<act_tri_configured>;grp_name

Example:

DELG;Building_201;first last

Chapter 4 – Using the SMSFinder's Web Interface

Action

Adds name with number to address book.

Adds name with sender's number to address book.

Adds name and number of sender to address book.

Creates a group with a group name.

Adds name with number to a group. Group must already exist.

Adds name to a group. Group must already exist.

Adds SMS to preconfigured list.

Deletes name with number from the address book.

Deletes all entries with this name from the address book.

Deletes the group with the group name.

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Triggers > Pre-Configured SMS

Use this screen to compose and save pre-configured messages.

Pre-Configured SMS

Click the Add button to open the Add a Pre-Configured SMS screen.

Add a Pre-Configured SMS

Note that fields marked with an asterisk are required.

Triggers > Pre-Configured SMS

Pre-Configured SMS

Enter the text for your Pre-Configured SMS Message.

Pre-Configured Group

Select the groups to receive this pre-configured message. Click Groups and select the desired groups. If you change your mind about a group, highlight the group and click Delete to remove it from the list. Note that a message can contain only 160 characters including spaces and punctuation.

Save

Click the Save button

Cancel

If you want to start over on this screen or do not want to continue creating this pre-configured message, click Cancel.

Save & Restart

IMPORTANT Note About Save & Restart

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Utilities > Backup

Utilities > Firmware Upgrade

Utilities

Utilities > Backup

The Backup function lets you save the SMSFinder settings to a local hard disk or to be exported to a remote client. With a backup file, you can set a recently installed SMSFinder to the identical configuration level as an existing SMSFinder. This is useful in case there is a problem with your new settings. Important Note: A backup file should only be restored to SMSFinders that have the same firmware as the backup.

Backup

Import Backup from Remote Client

Use this section of the screen to import a saved configured. Click the Browse button to locate the file. Then click the Import button to restore the SMSFinder configuration from this backup file. The configuration file is uploaded to the SMSFinder and the saved configuration is restored.

Export Backup

Use this section of the screen to store the SMSFinder configuration. Click the Export button to save the configuration file.

Utilities > Firmware Upgrade

The firmware on the SMSFinder can be upgraded to the latest version using this feature. All Multi-Tech firmware upgrades are posted on the Multi-Tech Web site from which they can be downloaded.

Firmware Upgrade

Select a File to Upgrade

Click the browse button to locate the latest firmware version. Click the Upgrade button to start the download.

Note: The SMSFinder will reboot automatically after the firmware upgrade.

Save & Restart

IMPORTANT Note About Save & Restart

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Import & Export Address Book > Import

Import & Export Address Book

Import & Export Address Book > Import

Use this screen to import an address book that you want to use to set up senders and receivers of messages, as well as authentic users. Note: CSV stands for comma separated values, a term that applies to the format of an address book.

Import Address Book

Select the CSV Format

Browse for the address file you want to use, and then click the Upload button once it is found. A screen to select the columns that you want shown in your address book displays.

Choose Your Address Book Column Headings

Address Book Field and Field in the CSV

The options that default into Field in the CSV come from the address book file that you import; therefore, the number of drop boxes is determined by your address book file. You can have up to 10 columns in the .CSV file. From the drop down boxes, select the order in which the columns will be displayed in your address book. Then click the Import button. In the example used here, the columns selected headings are First Name, Last Name, Phone, and Description in this order.

Example: Excerpt from a .CSV File

First Name,Last Name,phone,description

first1,last1,17633604174,Parent first2,last2,17633604174,Parent first3,last3,17633604174,Student first4,last4,17633604174,Teacher first5,last5,17633604174,Supplier first6,last6,17633604174,Newspaper first7,last7,17633604174,Photographer

Important Note:

If you plan to use authentication on any entry in the address book, the phone numbers of these individuals should be preceded with the country code. For the U.S., enter "1". This allows authentication to work properly by allowing the SMSFinder box to successfully match the cell phone number of a received trigger message with the phone number in the authentication list.

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Import & Export Address Book > Import Continued

Example of an Imported Address Book

Exception: The first entry was entered remotely with a trigger message. Note that remotely sent numbers have a "+" in front of the number. This is how the SMSFinder compares phone numbers of incoming messages to the authentication list.

Address Book

After the Address Book has been imported, you can Add a new entry, Edit an entry, Delete an entry, and Search for an entry.

Add

To add a new entry, click the Add button. The SMS Services > Add a Phone Number screen displays on which you can enter the new number.

Edit

To edit an entry, click the corresponding Edit button in line with the entry you want to edit. The screen turns to edit mode.

Delete

To delete an entry, place a check in the Delete box in line with the entry or entries you want to delete. Then click the Delete button. Note that you can select all entries to be deleted at one time instead of checking each entry; simply check Select All and then click Delete.

To search for an entry, type in the beginning letters of a name. Then click the Search button. You can enter a new starting point at anytime, if your search does not yield the results you wanted.

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Import & Export Address Book > Export

Use this screen to export an address book. You would use the export function to share the address list of this SMSFinder by sending the list to a laptop, to a remote location, to another company, to your current e-mail program such as Outlook.

Export Address Book

Click the Export button to save the address book of this SMSFinder to the workstation that is accessing the SMSFinder. The address list is saved in the following format (a zipped-up file):

.tar.gz Win RAR

The CSV file is saved with four columns labeled First Name, Last Name, Description, and Phone.

Save & Restart

IMPORTANT Note About Save & Restart

Note: The system will save the SMS settings every 8 hours automatically; however, it will not save the

system setting during this automatic save. The automatic saving of the SMS settings is helpful for those times when the administrator does not have direct access to the Ethernet port.

Save

Click the Save button to save your system settings to the flash memory.

Restart is Optional

This is optional. You do not have to restart the SMSFinder after saving to the flash memory.

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Statistics & Logs > System Information

Statistics & Logs

Statistics & Logs > System Information

The System Information screen provides the following information:

System Information

• Product Model Number

• Firmware Version

• MAC Address

• Signal Strength

Live Details

• Date and Time

• System Uptime

• Memory Utilization

• Free Memory Blocks

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Statistics & Logs > SMS Statistics

The SMS Statistics screen provides the following information:

SMS Statistics:

Number of Messages in the Inbox Number of Message in the Outbox Number of Messages Sent

Trigger Statistics

Number of Broadcast Triggers Received Number of Action Triggers Received Number of Broadcast Triggers Configured

Address Book Statistics

Number of Entries in the Address Book

Rate of Messages

Rate of Messages: This is the number of messages sent or received per minute. The average

number of messages sent from the SMSFinder is about 10 a minute. The average number of messages received by the SMSFinder is about 5 a minute. These rates are affected by the size of each message and the amount of network congestion.

Statistics & Logs > SMS Statistics

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Statistics & Logs > Log Traces

The Log Traces screen provides detailed information about SMS messages, API functions, and the SMS system:

SMS Logs (Sent, Received, Failure, Live) Send API Logs (Status, Failure, HTTP API Live, TCP API Live) Receive API Logs (Live, Failure) System Log

The number of logged messages is dependent upon the amount of memory. Typically, the log can store information for about 500+ messages.

To View Logs

Click the Show button to view the desired Log.

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Chapter 5 – The User Interface

Chapter 5 – The Non-

Administrative User Interface

Introduction

This chapter may be photocopied or printed separately and given to non-administrative users who have limited access to the SMSFinder for sending SMS text messages and for monitoring SMS messages in the Inbox and Outbox.

Users send SMS text messages from a networked PC. They login using the name and password created by the administrator for each user and can send messages from the SMS Services > Send SMS screen.

This chapter covers the Web Interface available to non-administrative users

Note: Users are identified and setup by the Administrator on the SMS > Send SMS Users screen.

Web Interface Available to NonAdministrative Users

The only screens available to users are the following SMS Services screens:

• Send SMS

• Inbox

• Outbox

How Non-Administrative Users Login

Note: Be sure that the SMSFinder is cabled and that the power is connected as shown in Chapter 2.

1. Open a Web browser on the PC.

2. Type the default gateway address line:

http://192.168.2.1

3. The Login screen for the SMSFinder displays.

• Users must type their names the way the administrator entered them on the SMS Services >

Send SMS Users screen.

• Users must type the passwords created for them by the administrator on the SMS Services >

Send SMS Users.

• Click Login.

• The SMS Services > Send SMS screen displays.

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SMS Services > Send SMS

This is the screen from which general users will send SMS text messages (original text or pre-configured messages). The screen options here are the same options available to the administrator.

SMS Services > Inbox

This screen is also available to Users; it displays a list of all SMS text messages received. The list includes the sender's number, the message received, and a timestamp.

SMS Services > Outbox

This screen is also available to Users; it lists the SMS text messages sent. The list includes the receiver's number, the message sent, and a timestamp.

Note

Save & Restart are not available to users. However, the SMSFinder automatically saves the SMS

settings and configuration every 8 hours.

Chapter 5 – The User Interface

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Chapter 6 – SMS Examples

Check to See if the SIM Card Is Installed Correctly and Activated

This example will verify that the SIM is installed correctly and that it is activated.

1. Power up the SMSFinder. Wait until the Status LED and the LS LED are blinking before continuing.

Make sure all setup procedures and connections have been made. See Chapter 2.

2. Open the Web browser, enter the IP address, and login to the SMSFinder. See Chapter 3.

3. Go to the Network Setup > Cellular Modem screen.

• Enter the phone number of your SIM card. Example: 6126361654.

• Click the Save button.

• Click Save & Restart under the Menu Bar. Select Save.

Note: You do not have to restart the SMSFinder.

4. Send a text message to yourself. Do this on the SMS Services > Send SMS screen.

• To – Enter Phone Numbers – Enter the SIM phone and click Add. The phone number displays

in the box to the right.

• SMS Text – Enter an SMS Text message. The format add;SF100 is a trigger message word that

tells the SMSFinder to add the semicolon in this message.

• Click Send. The following message displays: Your request is being processed.

• Click OK.

the phone number and name to the address book. Notice the use of

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Chapter 6 – SMS Examples

5. Check the Outbox and you will see that the message was sent.

6. Check the Inbox and you will see that the message was received. This verifie s that the cellular

modem is functioning.

Note: Sometimes you may have to refresh this screen and wait several minutes for the cellular

provider to deliver the message.

7. Go to the SMS Services > Address Book. You will see the trigger SMS text message was

processed and the name and phone number were added to the address book.

Note: The phone number is entered with a "+1" in front of it. This indicates the address phone

number was entered into the address book using a trigger message.

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Chapter 6 – SMS Examples

Creating a Broadcast Message for Future Use

In this example a school wants to be prepared to send a message that school is closed for the day. The Administrator creates a Trigger Message word Snow and the following Broadcast Message: School is closed today. This example assumes that a Group called Parents has been created and that SF100 stands for the Administrator's cell phone number.

1. Go to the Triggers > Add a Broadcast Trigger screen.

• Enter Snow in the Trigger Message word box. Trigger message words or codes are not case-

sensitive.

• Enter the Broadcast Message. In this case the message is School is closed today.

• Select the Group that will receive this message. In this case the group is Parents.

• Check the Authenticate box to indicate that this message can be sent by an authenticated user

only.

• The Authentic User selected to trigger this message is SF100, the Administrator's cell phone. Note: All phone numbers for Authenticated Users must be preceded by the country code ("1" for

U.S.) in the address book so the SMSFinder can match the phone number of the received S MS trigger message with the phone number in the Authenticated User list.

• Click Save. The following screen displays the Broadcast Message saved for future use.

2. To trigger the broadcasting of this message to the Parent group, the administrator sends the SMS

text message word Snow from his cell phone to the SMSFinder. When the SMSFinder receives this message, it compares the Administrator's cell phone number with the Authentication List and if they match, it broadcasts the message to everyone in the Parent group.

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Chapter 7 – Troubleshooting

This chapter provides a list of common problems encountered while installing, configuring, or a dministering the SMSFinder.

SMSFinder Troubleshooting

Other computers can connect to the network device, but my computer can’ t.

• Whenever I click on Internet Explorer or Netscape, I see the Windows Dial-up utility popping up on my

screen asking my phone number and password to dial-up my ISP. To correct this, remove the TCP/IP dialup adapter from all computers that will be using your SMSFinder. TCP/IP dial-up adapter is not needed to access the SMSFinder.

1. To remove the Dial-up Adapter, click Start | Settings | Control Panel.

2. Double-click the Network icon.

3. Click the Dial-up Adapter and click Remove. Restart the computer and try agai n.

• Ensure your PC has a correct IP address. From a DOS window in Windows 95/98, type WINIPCFG or

from other Windows operating systems, type IPCONFIG. If the address field is listed as 0.0.0.0, the computer does not have an IP address. Enter a statically assigned IP address.

• Ensure that the Web browser is properly configured to connect to the SMSFinder via the LAN.

The SMSFinder is connected, but my workstation has problems accessing the SMSFinder.

• Ensure the workstation has TCP/IP properly configured.

• Attempt to ping the IP address of the SMSFinder.

• Use WINIPCFG (Windows 95/98) or IPCONFIG (Windows NT/ 2000) to check to see if the computer’s IP

settings are correct.

• Ensure the DNS settings are correct.

• Ensure the Gateway IP addre ss is the device’s LAN Ethernet IP address (Server IP address).

• Ensure the IP addres s netmask is correct.

It appears that the SMSFinder cannot communicate with the cellular modem.

• Check your initialization string.

• The Status LED and LS LED should be blinking.

• Review the wireless modem account activation instructions to make sure they were properly executed.

Authenticated triggers are not being executed.

• Is the SMS trigger text message sent to the SMSFinder worded as configured?

• The phone number of the device sending the SMS trigger message (word or code) must be included in

the list of authenticated users and the phone number must be preceded with the country code. For the U.S., enter "1". This allows authentication to work properly by allowing the SMSFinder box to successfully match the cell phone number of a received trigger message with the phone number in the authentication list.

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Chapter 7 – Troubleshooting

The Please set the Device IP screen displays while configuring the SMSFinder.

• Windows detects that the SMSFinder’s LAN Ethernet IP address is not in the same subnet as the PC’s.

Ensure your PC has a correct IP address. From a DOS window in Windows 95/98, type WINIPCFG or from other Windows operating systems, type IPCONFIG. If the address field is listed as 0.0.0.0, the computer does not have an IP address. Enter a statically assigned IP address.

A message appears indicating the input IP address is either not valid on your network or is in conflict with another IP address.

• The system has detected the IP address of the SMSFinder you are configuring is in conflict with another

device. Power off the conflicting device and configure the SMSFinder with a different Ethernet LAN IP address.

A line appears in the Inbox that says TIMESETTINGS_LOOP_BACK_MSG. What does this mean?

• This is simply a time setting verification. You can ignore this line.

E-mail alerts sent to the Administrator are not being received.

• Is the SMTP Server configured properly for e-mail notification? See the Administration > System Setup

screen.

• The SMSFinder's Ethernet port must be connected to a live network. SMTP e-mail alerts are sent through

the Ethernet connection.

The SNTP Time/Date stamp are not correct in the outbox.

• Is the SNTP Client configured p rop erly? See the Administration > SNTP screen.

• The SNTP Ti me/Date function works through the SMSFinder's Ethernet connection. The Ethernet port

needs to be connected to a live network.

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Appendix A – Application Programming Interface (API)

1. Introduction

1.1 Purpose

Requirement: Customers require an Application Programming Interface (API) to integrate the SMSFinder's Send and Receive SMS capability into their custom application.

This document defines the API interface provided for sending SMS via the SMSFinder and for receiving SMS via the SMSFinder

1.2 Scope

APIs are defined to send and receive SMS using HTTP or TCP protocols. The packet form ats and handshakes are provided in Section 3.

2. Acronyms and Definitions

Acronyms Definitions

API Application Programming Interface HTTP Hypertext Transfer Protocol SMS Short Message Service TCP Transport Control Protocol

3. Overview of Send SMS API

HTTP / TCP Applicant

Send API Request

ID: Msg ID

. . .

Query API Request

ID: Msg ID Status: Status Code

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SMSFinder

SMS is sent

Mobile network

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3.1 HTTP Send API

Configuration of the "HTTP Send API" Using the SMSFinder Web Admin Interface

Appendix A – Application Programming Interface (API)

HTTP Send API Status:

Enable “HTTP Send API Status” to send SMS / query status using HTTP API. By default, HTTP Send API is disabled.

HTTP Port:

Configure the port to service the HTTP Send API. Default is 80

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Appendix A – Application Programming Interface (API)

3.1.1 HTTP Send API Format

Each "HTTP Send API Request" consists of four parts:

• The first part is the destination; i.e., the SMSFinder’s IP and HTTP port number.

• The second part is the API call which is the query; therefore, it has a '?' post-fixed to the

call.

• The third part is for authentication, which is in the form of a username and password.

• The fourth part is the message parameters.

Where: portnumber is optional. user1, puser1, 7634567765 and message are variables / configured parameters.

Note: The SMSFinder can be accessed ONLY from the preconfigured allowed networks.

Example: To access the SMSFinder 204.26.122.125 from 125.63.78.44, you MUST add the

network 125.63.78.0 to the following SMSFinder screen:

Admin Access >> Allowed Networks

When HTTP Send API is enabled, it is also possible to send SMS from a non-browser with a TCP connection to the configured HTTP Port by following the steps below:

• Initiate a raw TCP connection to the SMSFinder’s IP address over the "HTTP Send API"

port

Example : telnet 192.168.2.1 80

• Issue GET command to send SMS.

• Issue GET command to query the status of send SMS.

Send API Format

GET /sendmsg?user=admin&passwd=admin&cat=1&to=5645676543&ton=Graham& group=Engineering&text=This%20is%20a%20test%20message.^M^J

GET /sendmsg?user=admin&passwd=admin&cat=1&to=%225678976543%22&ton=%22Bob%2 2&group=%22Engineering%22&text=This%20is%20a%20test%20message.^M^J

Query API Format

GET /querymsg?user=admin&passwd=admin&apimsgid=message id.^M^J

Note: All special characters must be given in URL encoded format with hex value; e.g., space

should be given as %20; double quotes should be given as %22. Example: If a name is Graham Bell, it should be given as Graham%20Bell

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3.1.2 Authentication

The system needs to authenticate any API request. We achieve this by having the authentication credentials as part of the "Send SMS URL" or “Send SMS TCP" command.

user - The username of the account, which has a maximum of 50 bytes. passwd - The password of the account, which has a maximum of 50 bytes.

This user should be Admin or the configured Send Users. Every "Send SMS URL" should have the username and password, and every request is

authenticated by the SMSFinder.

3.1.3 Sending to a Number

HTTP API format is:

http://192.168.2.1[:portnumber]/sendmsg?user=user1&passwd=puser1&ca

t=1&to=”7657867765”&text=message

The parameters are:

• cat Category

1 - Send SMS 2 - Broadcast Trigger 3 - Action Trigger

• to The mobile number where the SMS is to be delivered.

This number has to be given within double quotes. The maximum size of each recipient’s number is 50 bytes.

• text The message text to be sent.

Enable Extended ASCII in the SMSFinder to send both ASCII and extended ASCII characters. By default, Extended ASCII is disabled and the message could have only ASCII characters.

Important Note: The message field should NOT contain %0D.

Note: If Extended ASCII is disabled, a maximum of 160 characters can be sent.

If Extended ASCII is enabled, a maximum of 140 characters can be sent.

In the format example above: user1, puser1, 7657867765 and message are variables / configured parameters.

3.1.4 Sending to an Address Book Name

The API can be used to send the message to a name in the SMSFinder's address book. If the name does not exist in the address book, the message is dropped.

HTTP API format is:

http://192.168.2.1[:portnumber]/sendmsg?user=user1&passwd= user1&cat=1&ton=”bob”&text=message

The parameters are:

• cat 1

• ton The name in the address book where the SMS is to be delivered must be

given within double quotes.

The maximum size of each recipient's name is 50 bytes.

• text The message text to be sent.

Enable Extended ASCII in the SMSFinder to send both ASCII and extended ASCII characters. By default, Extended ASCII is disabled and the message can have only ASCII characters.

If Extended ASCII is disabled, a maximum of 160 characters can be sent. If Extended ASCII is enabled, a maximum of 140 characters can be sent. Important Note: The message field should NOT contain %0D.

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Appendix A – Application Programming Interface (API)

3.1.5 Sending to a Group

The API can be used to send SMS to a pre-defined group. The group should exist in the SMSFinder. If the group does not exist, the message is dropped.

HTTP API format is:

http://192.168.2.1[:portnumber]/sendmsg?user=user1&passwd=user1&cat =1&group=”admin”&text=message

The parameters are:

• cat 1

• group The pre-defined group name(s) must be given within double quotes.

The maximum size of group name is 50 bytes.

• text The message text to be sent.

Important Note: The message field should NOT contain %0D.

Enable Extended ASCII in the SMSFinder to send both ASCII and

extended ASCII characters.

By default, Extended ASCII is disabled, and the message can have only

ASCII characters. If Extended ASCII is disabled, a maximum of 160 characters can be sent. If Extended ASCII is enabled, a maximum of 140 characters can be sent.

3.1.6 Sending a Broadcast Trigger Message

We can use the API to send a broadcast trigger message to the SMSFinder. HTTP API format is:

http://192.168.2.1[:portnumber]/sendmsg?user=user2&passwd=user2&ca t=2&text=message

The parameters are:

• cat 2

• text The trigger message text to be sent.

Enable Extended ASCII in the SMSFinder to send both ASCII and

extended ASCII characters.

By default, Extended ASCII is disabled, and the message can have only

ASCII characters.

If Extended ASCII is disabled, a maximum of 160 characters can be sent.

If Extended ASCII is enabled, a maximum of 140 characters can be sent.

The API can be used to send a trigger message to the SMSFinder. If the

SMSFinder has a configured broadcast trigger, it will send the broadcast

trigger message to the configured recipients.

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Appendix A – Application Programming Interface (API)

3.1.7 Sending an Action Trigger Message

We could use this API to perform a predefined action. HTTP API format is:

http://192.168.2.1[:portnumber]/sendmsg?user=user1&passwd=user1&cat =3&text=message

The parameters are:

• cat 3

• text The trigger message text to be sent.

The API can be used to send an action trigger to the SMSFinder. If the SMSFinder has a configured action trigger, it will perform the configured action.

3.1.8 Sending to Multiple Numbers, Address Book Recipients or Groups

An SMS can be sent to multiple numbers, address book names and groups using a single API.

HTTP API format is:

http://192.168.2.1[:portnumber]/sendmsg?user=xxx&passwd=xxx& cat=1&to=”xxx1”,”xxx2”,”xxx3”&ton=”name1”,”name2”&group=”adm in”,”rd”,”market”&text=message

xxx1, xxx2 and xxx3 are mobile numbers. name1 and name2 are names in the Address Book. admin, rd and market are groups present in the SMSFinder.

Note: The to, ton and group parameters should be enclosed in quotes.

3.1.9 Response from the SMSFinder After Submitting the Send SMS API

The SMSFinder returns a unique identifier; i.e., an API message ID for each "Send API request".

This ID can be used to track and monitor any given message.

ID: apimsgid

Err: error code e.g., ID: 1 Err: 601

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3.1.10 HTTP Query API Format

Processing the "Send API" and sending the message takes some time. So, only an apimsgid is returned as a response to the "Send SMS API". Query API can be used to query the status of a Send. It returns the status of a message submitted earlier.

HTTP API format is:

http://192.168.2.1[:portnumber]/querymsg?user=xxx&passwd=xxx&apim sgid=id

Response values:

ID: apimsgid Status: status code

ID: apimsgid Err: error code

Err: error code e.g., ID: 1 Status: Done ID: 1 Err: 604 Err: 602

3.1.11 Status Codes

Status Code Status Description Description

0 Done The SMSFinder has completed servicing the "Send"

job, and a message is sent to all the recipients.

1 Done with error The SMSFinder has completed servicing the "Send"

job, but the message is not sent to all the recipients

2 In progress The SMSFinder is processing the "Send" API. 3 Request Received The SMSFinder has received the "Send" request. 4 Error Error occurred while sending the SMS from the

SMSFinder.

5 Message ID Not Found An API Message ID does not exist.

3.1.12 Error Codes

Error Code Error Description Response to

601 Authentication Failed Send API, Query API 602 Parse Error Send API, Query API 603 Invalid Category Send API 604 SMS message size is greater than 160 chars Send API 605 Recipient Overflow Send API 606 Invalid Recipient Query API 607 No Recipient Send API 608 SMSFinder is busy, can’t accept this request Send API, Query API 609 Timeout waiting for a TCP API request Send API 610 Unknown Action Trigger Send API 611 Error in broadcast Trigger Send API

612 System Error. Memory Allo cation Failure Send API, Query API

Note: The maximum supported size of the URL is 2048 bytes.

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3.2 TCP Send API

Configuration of the "TCP Send API" Using the SMSFinder Web Admin Interface

Appendix A – Application Programming Interface (API)

TCP Send API Status: Enable “TCP Send API Status” to send SMS / query status using TCP API. By default, TCP Send API is disabled.

TCP Port:

Configure the port to service the TCP Send API. Default is 2040

Note: SMSFinder can be accessed ONLY from the preconfigured allowed networks.

Example: To access the SMSFinder 204.26.122.125 from 125.63.78.44, you MUST add the network

125.63.78.0 to the following SMSFinder screen:

Admin Access >> Allowed Networks

• Initiate a raw TCP connection to the SMSFinder’s IP address over the "TCP Send API" port

• Issue send command to send SMS.

• Issue query command to query the status of send SMS.

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3.2.1 TCP Send API Format

/sendmsg?user=admin&passwd=admin&cat=1&to="+919844895691"&ton=”Bob”& group=”eng”&text=Here is the test message

3.2.2 TCP Query API Format

/querymsg?user=admin&passwd=admin&apimsgid=id

Notes:

• The TCP buffer should contain only this data in the given format to be parsed properly by the TCP Server in the SMSFinder to send SMS / query status.

• SMS could be sent to different multiple recipients like name, number, group using the same format. Enumeration and examples given in HTTP Send API section hold good.

• Response to TCP Send API, response to TCP Query API, Status Codes and Error Codes are the same as given for HTTP Send API.

4. Receive SMS API

Appendix A – Application Programming Interface (API)

HTTP / TCP Applicant

Mobile network

SMSFinder

SMS is received

Receive API Request

• Upon receipt of an SMS message and based on the configuration, the SMSFinder uploads the

SMS to the HTTP or TCP server configured.

• If the post interval is more than zero seconds, the SMSFinder uploads the message

immediately upon receipt of it. If the post interval is non-zero, it waits for the configured post interval, queues up the messages, and then uploads the messages accumulated for the configured post interval.

• The SMSFinder will wait for an OK response from the server after sending the SMS to the

application via HTTP or TCP. The response timeout at the SMSFinder is 30 secs.

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4.1 HTTP Receive API

Configuration of the "Receive API" Using the SMSFinder Web Admin Interface

Appendix A – Application Programming Interface (API)

When the protocol is HTTP, the "Receive API request" is an HTTP POST packet.

4.1.1 POST Packet Format With Authentication

POST /cgi-bin/postquery.cgi HTTP/1.1 HOST: 192.168.2.2:80 User-Agent: SMSFinder/1.20 Accept: text/xml, application/xml, application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8, application/msword, application/vnd.ms-powerpoint, image/png, */* Accept-Language: en-us; en;q=0.50 Accept-Encoding: gzip, deflate Accept-Charset: ISO-8859-1, utf-8;q=0.7, *;q=0.7 Keep-Alive: 300 Connection: keep-alive Content-Type: application/x-www-form-urlencoded Content-Length: 395

username=SMSFINDER&password=SMSFINDER&XMLDATA=%3C%3Fxml%20version%3 D%221.0%22%20encoding%3D%22ISO-88591%22%3F%3E%0D%0A%3CMessage%20Notification%3E%0D%0A%3CSenderNumber%3 E%2B919844895692%3C%2FSenderNumber%3E%0D%0A%3CDate%3E08%2F03%2F14 %3C%2FDate%3E%0D%0A%3CTime%3E12%3A53%3A09%3C%2FTime%3E%0D%0A%3 CMessage%3ETest%0D%0A%0D%3C%2FMessage%3E%0D%0A%3C%2FMessage%20N otification%3E%0D%0A

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Appendix A – Application Programming Interface (API)

4.1.2 POST Packet Format Without Authentication

XMLDATA=%3C%3Fxml%20version%3D%221.0%22%20encoding%3D%22ISO-8859 1%22%3F%3E%0D%0A%3CMessage%20Notification%3E%0D%0A%3CSenderNumber% 3E%2B919844895692%3C%2FSenderNumber%3E%0D%0A%3CDate%3E08%2F03%2F 14%3C%2FDate%3E%0D%0A%3CTime%3E12%3A55%3A54%3C%2FTime%3E%0D%0 A%3CMessage%3ETest%0D%0A%0D%3C%2FMessage%3E%0D%0A%3C%2FMessage %20Notification%3E%0D%0A

Note:

If authentication is disabled, POST DATA contains XMLDATA=[urlencoded(XML)] If authentication is enabled, POST DATA contains username=user&passwd=user&

XMLDATA=[urlencoded(XML)] The server authenticates the message from SMSFinder using the username/password

XML data

<?xml version="1.0" encoding="ISO-8859-1"?>\r\n <Message Notification>\r\n <SenderNumber>6754535645</SenderNumber>\r\n <Date>08/03/10</Date>\r\n <Time>09:05:30</Time>\r\n <Message>Here is a test message</Message>\r\n </Message Notification>\r\n

<?xml version="1.0" encoding="ISO-8859-1"?>\r\n <Message Notification>\r\n <SenderNumber>8767654534</SenderNumber>\r\n <Date>08/03/07</Date>\r\n <Time>08:07:20</Time>\r\n <Message>Test message 1</Message>\r\n </Message Notification>\r\n <Message Notification>\r\n <SenderNumber>9876754534</SenderNumber>\r\n <Date>08/03/13</Date>\r\n <Time>10:10:36</Time>\r\n <Message>Test message 2</Message>\r\n </Message Notification>\r\n

The SMSFinder accommodates two messages at the maximum in one POST message. The SMSFinder waits for an OK response from the HTTP server; it will timeout in 30 seconds.

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4.2 TCP Receive API

Configuration at the SMSFinder

Appendix A – Application Programming Interface (API)

4.2.1 TCP Receive API Request Without Authentication

From: SMSFinder/1.20 Authentication: OFF Data-Length: 72

+7632671249 08/03/27 21:45:49 We are testing the demo version!

4.2.2 TCP Receive API Request With Authentication

From: SMSFinder/1.20 Authentication: ON Data-Length: 72

smsuser1 smsuser1 +7632671249 08/03/27 21:45:49 We are testing the demo version!

The SMSFinder waits for an OK response from the TCP application; it will timeout in 30 seconds.

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Appendix B – Table of Commonly Supported Subnet Addresses

This table lists commonly supported Subnets organized by Address.

255.255.255.128 N.N.N.0 N.N.N.1-126 N.N.N.127 /25 N.N.N.128 N.N.N.129-254 N.N.N.255

255.255.255.192 N.N.N.0 N.N.N.1-62 N.N.N.63 /26 N.N.N.64 N.N.N.65-126 N.N.N.127

N.N.N.128 N.N.N.129-190 N.N.N.191 N.N.N.192 N.N.N.193-254 N.N.N.255

255.255.255.224 N.N.N.0 N.N.N.1-30 N.N.N.31 /27 N.N.N.32 N.N.N.33-62 N.N.N.63

N.N.N.64 N.N.N.65-94 N.N.N.95 N.N.N.96 N.N.N.97-126 N.N.N.127 N.N.N.128 N.N.N.129-158 N.N.N.159 N.N.N.160 N.N.N.161-190 N.N.N.191 N.N.N.192 N.N.N.193-222 N.N.N.223 N.N.N.224 N.N.N.225-254 N.N.N.255

255.255.255.240 N.N.N.0 N.N.N.1-14 N.N.N.15 /28 N.N.N.16 N.N.N.17-30 N.N.N.31

N.N.N.32 N.N.N.33-46 N.N.N.47 N.N.N.48 N.N.N.49-62 N.N.N.63 N.N.N.64 N.N.N.65-78 N.N.N.79 N.N.N.80 N.N.N.81-94 N.N.N.95 N.N.N.96 N.N.N.97-110 N.N.N.111 N.N.N.112 N.N.N.113-126 N.N.N.127 N.N.N.128 N.N.N.129-142 N.N.N.143 N.N.N.144 N.N.N.145-158 N.N.N.159 N.N.N.160 N.N.N.161-174 N.N.N.175 N.N.N.176 N.N.N.177-190 N.N.N.191 N.N.N.192 N.N.N.193-206 N.N.N.207 N.N.N.208 N.N.N.209-222 N.N.N.223 N.N.N.224 N.N.N.225-238 N.N.N.239 N.N.N.240 N.N.N.241-254 N.N.N.255

255.255.255.248 N.N.N.0 N.N.N.1-6 N.N.N.7 /29 N.N.N.8 N.N.N.9-14 N.N.N.15

N.N.N.16 N.N.N.17-22 N.N.N.23 N.N.N.24 N.N.N.25-30 N.N.N.31 N.N.N.32 N.N.N.33-38 N.N.N.39 N.N.N.40 N.N.N.41-46 N.N.N.47 N.N.N.48 N.N.N.49-54 N.N.N.55 N.N.N.56 N.N.N.57-62 N.N.N.63 N.N.N.64 N.N.N.65-70 N.N.N.71 N.N.N.72 N.N.N.73-78 N.N.N.79 N.N.N.80 N.N.N.81-86 N.N.N.87 N.N.N.88 N.N.N.89-94 N.N.N.95 N.N.N.96 N.N.N.97-102 N.N.N.103 N.N.N.104 N.N.N.105-110 N.N.N.111 N.N.N.112 N.N.N.113-118 N.N.N.119 N.N.N.120 N.N.N.121-126 N.N.N.127 N.N.N.128 N.N.N.129-134 N.N.N.135 N.N.N.136 N.N.N.137-142 N.N.N.143 N.N.N.144 N.N.N.145-150 N.N.N.151 N.N.N.152 N.N.N.153-158 N.N.N.159 N.N.N.160 N.N.N.161-166 N.N.N.167 N.N.N.168 N.N.N.169-174 N.N.N.175

Network Number Hosts Available Broadcast Address

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Appendix B – Table of Commonly Supported Subnet Addresses

N.N.N.176 N.N.N.177-182 N.N.N.183 N.N.N.184 N.N.N.185-190 N.N.N.191 N.N.N.192 N.N.N.193-198 N.N.N.199 N.N.N.200 N.N.N.201-206 N.N.N.207 N.N.N.208 N.N.N.209-214 N.N.N.215 N.N.N.216 N.N.N.217-222 N.N.N.223 N.N.N.224 N.N.N.225-230 N.N.N.231 N.N.N.232 N.N.N.233-238 N.N.N.239 N.N.N.240 N.N.N.241-246 N.N.N.247 N.N.N.248 N.N.N.249-254 N.N.N.255

255.255.255.252 N.N.N.0 N.N.N.1-2 N.N.N.3 /30 N.N.N.4 N.N.N.5-6 N.N.N.7

N.N.N.8 N.N.N.9-10 N.N.N.11 N.N.N.12 N.N.N.13-14 N.N.N.15 N.N.N.16 N.N.N.17-18 N.N.N.19 N.N.N.20 N.N.N.21-22 N.N.N.23 N.N.N.24 N.N.N.25-26 N.N.N.27 N.N.N.28 N.N.N.29-30 N.N.N.31 N.N.N.32 N.N.N.33-34 N.N.N.35 N.N.N.36 N.N.N.37-38 N.N.N.39 N.N.N.40 N.N.N.41-42 N.N.N.43 N.N.N.44 N.N.N.45-46 N.N.N.47 N.N.N.48 N.N.N.49-50 N.N.N.51 N.N.N.52 N.N.N.53-54 N.N.N.55 N.N.N.56 N.N.N.57-58 N.N.N.59 N.N.N.60 N.N.N.61-62 N.N.N.63 N.N.N.64 N.N.N.65-66 N.N.N.67 N.N.N.68 N.N.N.69-70 N.N.N.71 N.N.N.72 N.N.N.73-74 N.N.N.75 N.N.N.76 N.N.N.77-78 N.N.N.79 N.N.N.80 N.N.N.81-82 N.N.N.83 N.N.N.84 N.N.N.85-86 N.N.N.87 N.N.N.88 N.N.N.89-90 N.N.N.91 N.N.N.92 N.N.N.93-94 N.N.N.95 N.N.N.96 N.N.N.97-98 N.N.N.99 N.N.N.100 N.N.N.101-102 N.N.N.103 N.N.N.104 N.N.N.105-106 N.N.N.107 N.N.N.108 N.N.N.109-110 N.N.N.111 N.N.N.112 N.N.N.113-114 N.N.N.115 N.N.N.116 N.N.N.117-118 N.N.N.119 N.N.N.120 N.N.N.121-122 N.N.N.123 N.N.N.124 N.N.N.125-126 N.N.N.127 N.N.N.128 N.N.N.129-130 N.N.N.131 N.N.N.132 N.N.N.133-134 N.N.N.135 N.N.N.136 N.N.N.137-138 N.N.N.139 N.N.N.140 N.N.N.141-142 N.N.N.143 N.N.N.144 N.N.N.145-146 N.N.N.147 N.N.N.148 N.N.N.149-150 N.N.N.151 N.N.N.152 N.N.N.153-154 N.N.N.155 N.N.N.156 N.N.N.157-158 N.N.N.159 N.N.N.160 N.N.N.161-162 N.N.N.163 N.N.N.164 N.N.N.165-166 N.N.N.167 N.N.N.168 N.N.N.169-170 N.N.N.171 N.N.N.172 N.N.N.173-174 N.N.N.175 N.N.N.176 N.N.N.177-178 N.N.N.179 N.N.N.180 N.N.N.181-182 N.N.N.183 N.N.N.184 N.N.N.185-186 N.N.N.187 N.N.N.188 N.N.N.189-190 N.N.N.191 N.N.N.192 N.N.N.193-194 N.N.N.195 N.N.N.196 N.N.N.197-198 N.N.N.199 N.N.N.200 N.N.N.201-202 N.N.N.203 N.N.N.204 N.N.N.205-206 N.N.N.207 N.N.N.208 N.N.N.209-210 N.N.N.211 N.N.N.212 N.N.N.213-214 N.N.N.215 N.N.N.216 N.N.N.217-218 N.N.N.219 N.N.N.220 N.N.N.221-222 N.N.N.223 N.N.N.224 N.N.N.225-226 N.N.N.227 N.N.N.228 N.N.N.229-230 N.N.N.231 N.N.N.232 N.N.N.233-234 N.N.N.235 N.N.N.236 N.N.N.237-238 N.N.N.239 N.N.N.240 N.N.N.241-242 N.N.N.243 N.N.N.244 N.N.N.245-246 N.N.N.247 N.N.N.248 N.N.N.249-250 N.N.N.251 N.N.N.252 N.N.N.253-254 N.N.N.255

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Network Number Hosts Available Broadcast Address

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Appendix C – Antenna for the Wireless SMSFinder

Appendix C – Antenna for the

SMSFinder

RF Specifications

Frequency RX Frequency TX

RF Power Stand

Antenna Specifications

GSM/EGSM Antenna Requirements/Specifications

Frequency Range: 824 – 960 MHz / 1710 – 1990 MHz Impedance: 50 Ohms VSWR: <2.0:1 Typical Radiated Gain: 3 dBi on azimuth plane Radiation: Omni Polarization: Vertical Wave: Half Wave Dipole

GSM 850 EGSM 900 GSM 1800 GSM 1900

869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz

2W at 12.5% duty cycle

1W at 12.5% duty cycle

Antennas Available from Multi-Tech Systems, Inc.

Description Part Number

Hinged Right Angle 900/1800 MHz Cellular Modem Antenna ANF1-1HRA Hinged Right Angle 800/1900 MHz Cellular Modem Antenna ANF21HRA Hinged Right Angle 850/900/1800/1900 MHz Cellular Modem Antenna ANQB-1HRA

PTCRB Requirements Note

There cannot be any alteration to the authorized antenna system. The antenna system must be the same type with similar in-band and out-of-ban radiation patterns and maintain the same specifications.

FCC Requirements Note

The antenna gain, including cable loss, must not exceed 3.0 dBi at 1900 MHz / 1.6 dBi at 850 MHz for mobile operating configurations and 7.0 dBi at 1900 MHz / 2.3 dBi at 850 MHz for fixed mounted operations, as defined in 2.1091 and 1.1307 of the rules for satisfying RF exposure compliance.

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Appendix D - Multi-Tech Systems, Inc. Warranty, Repairs, and Replacement Policies

Appendix D – Warranty and Repairs

This chapter covers with the terms of your SMSFinder’s warranty and repair policies.

Multi-Tech Warranty Statement

Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by Customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to be defective within the warranty period or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory — transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS.

Repair Procedures for U.S. and Canadian Customers

In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Minnesota factory: Multi-Tech Systems, Inc.

2205 Woodale Drive Mounds View, MN 55112 U.S.A. Attn: Repairs, Serial # ____________

A Returned Materials Authorization (RMA) is not required. Return shipping charges (surface) will be paid by MTS to destinations in U.S. and Canada.

Please include, inside the shipping box, a description of the problem, a return shipping address (must have street address, not P.O. Box), and your telephone number. If the product is out of warranty, a payment in advance is required. Acceptable means of payment include credit card, wire transfer or a check in U.S. dollars drawn on a U.S. Bank.

For out of warranty repair charges, go to COMPANY/Policies/warranty/ Extended two-year overnight replacement service agreements are available for selected products. Please call MTS customer service at (888)

288-5470 or visit our web site at /PARTNERS/Programs/overnight_replacement/ Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical

Support department at (800) 972-2439 or e-mail support@multitech.com shipping, billing, etc., to our Repair Accounting department at (800) 328-9717 or (763) 717-5631, or e-mail mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

for details on rates and coverages.

. Please direct your questions regarding repair expediting, receiving,

Repair Procedures for International Customers

(Outside U.S.A. and Canada) Your original point-of-purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also

contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product. The MultiTech sales office directory is available at www.multitech.com/PARTNERS/Channels/offices/

In the event that factory service is required, products may be shipped, freight prepaid to our Mounds View, Minnesota factory. Recommended international shipment methods are via Federal Express, UPS or DHL courier services, or by airmail parcel post; shipments made by any other method will be refused. Please include, inside the shipping box, a description of the problem, a return shipping address (must have street address, not P.O. Box), and your telephone number. If the product is out of warranty, a payment in advance is required. Acceptable means of payment include credit card, wire transfer or a check in U.S. dollars drawn on a U.S. Bank. Repaired units shall be shipped freight collect, unless other arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you or e-mail support@multitech.com expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A., or e-mail

mtsrepair@multitech.com

Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 74

. When calling the U.S., please direct your questions regarding repair

Page 75

Appendix D - Multi-Tech Systems, Inc. Warranty, Repairs, and Replacement Policies

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our

International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or e-mail

mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

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Appendix E – Waste Electrical and Electronic Equipment Directive (WEEE)

Appendix E – Waste Electrical and

Electronic Equipment Directive

(WEEE)

Waste Electrical and Electronic Equipment (WEEE) Directive

The WEEE directive places an obligation on manufacturers, distributors and retailers to take-back electronic products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances), complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products being sold into the EU as of August 13,

2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated collection point for the recycling of electrical and electronic wa ste equipment. The separate collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the seller from whom you purchased the product.

06/27/2005

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Appendix F – End User License Agreement (EULA)

Multi-Tech Systems, Inc. Multi-User Software License Agreement IMPORTANT - READ BEFORE OPENING OR ACCESSING SOFTWARE

This is a basic software license granted by Multi-Tech Systems, Inc., a Minnesota corporation, with its mailing address at 2205 Woodale Drive, Mounds View, MN 55112.

This is a legal agreement between you (either an individual or a single entity) and Multi-Tech Systems, Inc. for the Multi-Tech software product enclosed, which includes computer software and may include associated media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). The SOFTWARE PRODUCT also includes any updates and supplements to the original SOFTWARE PRODUCT provided to you by Multi-Tech.

Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license agreement is licensed to you under the terms of that license agreement. By installing, copying, downloading, accessing, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of that separate end-user license agreement.

This copy of Multi-Tech Systems software is provided only on the condition that you, Customer, agree to the following license agreement. READ THIS LICENSE CAREFULLY. If you do not agree to the terms contained in this license, return the packaged program UNOPENED to the place you obtained it. If you agree to the terms contained in this license, fill out the enclosed Software Registration Card, and return the card by mail. Registration may also be done on Multi-Tech Systems web site at www.multitech.com/register. Opening the packaged program constitutes agreement to be bound by the terms and conditions of this Software License Agreement. Your right to use the software terminates automatically if you violate any part of this software license agreement.

Multi-Tech Software License Agreement Multi-Tech Systems, Inc. (MTS) agrees to grant and Customer agrees to accept on the following terms and conditions, a non-transferable and non-exclusive license to use the software program(s) delivered with this Agreement.

GRANT OF LICENSE. MTS grants Customer the right to use one copy of the software on a single product (the Licensed System). You may not network the software or otherwise use it on more than one product at the same time.

COPYRIGHT. The software is owned by MTS and is protected by United States copyright laws and international treaty provisions. Therefore, Customer must treat the software like any copyrighted material. Customer may install the software to a single hard disk and keep the original for backup or archival purposes. Customer shall NOT copy, or translate into any language, in whole or in part, any documentation which is provided by MTS in printed form under this Agreement.

OTHER RESTRICTIONS. The software may not be assigned, sublicensed, translated or otherwise transferred by Customer without prior written consent from MTS. Customer may not reverse engineer, decompile, or disassemble the software. Any updates shall be used only on the Licensed System, and shall remain subject to all other terms of this Agreement. Customer agrees not to provide or otherwise make available the software including, but not limited to documentation, programs listings, object code, or source code, in any form, to any person other than Customer and his employees and /or agents, without prior written consent from MTS. Customer acknowledges that the techniques, algorithms, and processes contained in the software are proprietary to MTS and Customer agrees not to use or disclose such information except as necessary to use the software.

Customer shall take reasonable steps consistent with steps taken to protect its own proprietary information to prevent the unauthorized copying or use by third parties of the software or any of the other materials provided under this Agreement. Any previous version of the software must be destroyed or returned to Multi-Tech Systems, Inc. within 90 days of receipt of the software upgrade or update.

LIMITED WARRANTY. MTS warrants that the software will perform substantially in accordance to the product specifications in effect at the time of receipt by Customer. If the MTS software fails to perform accordingly, MTS will optionally repair any defect, or replac is void if the failure has resulted from accident, abuse, or misapplication. A Software Registration Card must be on file at MTS for this warranty to be in effect. In all other respects, the MTS software is provided AS IS. Likewise, any other software provided with MTS software is provided AS IS.

THE FOREGOING WARRANTY IS IN LIEU ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL MTS BE LIABLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE LICENSED PROGRAM, WHETHER AS A RESULT OF MTS NEGLIGENCE OR NOT, EVEN IF MTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MTS ALSO DISCLAIMS ANY LIABILITY IN CONTRACT OR OTHERWISE FOR THE DEFECT OR NON-PERFORMANCE OF ANY SEPARATE END-USER LICENSED SOFTWARE PRODUCT INCLUDED WITH MTS' SOFTWARE.

INDEMNIFICATION. MTS will indemnify and defend Customer from any claim that the software infringes on any copyright, trademark, or patent. Customer will indemnify and defend MTS against all other proceedings arising out of Customers use of the software.

GENERAL. If any of the provisions, or portions thereof, of this Agreement are invalid under any applicable statute or rule of law, they are to that extent deemed to be omitted. This is the complete and exclusive statement of the Agreement between the parties, which supersedes all proposals, oral, written and all other communications between the parties relating to the subject matter of this Agreement. This Agreement may only be amended or modified in writing, signed by authorized representatives of both parties.

This Agreement shall be governed by the laws of the State of Minnesota. The waiver of one breach or default hereunder shall not constitute the waiver of any subsequent breach or default. Licensee also agrees to the following:

I am not a citizen, national, or resident of, and am not under the control of the government of: Afghanistan, Cuba, Iran, Iraq, Libya, Montenegro, North Korea, Pakistan, Serbia, Sudan, Syria, nor any other country to which the United States has prohibited export.

e it. This warranty

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Appendix F – End User License Agreement (EULA)

I will not download or by any other means export or re-export the Programs, either directly or indirectly, to the above countries, nor to citizens, nationals or residents of the above countries.

I am not listed on the United States Department of Treasury lists of Specially Designated Nationals, Specially Designated Terrorists, and/or Specially Designated Narcotics Traffickers, nor am I listed on the United States Department of Commerce Table of Denial Orders.

I will not download or otherwise export or re-export the Programs, directly or indirectly, to persons on the above mentioned lists. I will not use the Programs for, and will not allow the Programs to be used for, any purposes prohibited by United States law, including,

without limitation, for the development, design, manufacture or production of nuclear, chemical, or biological weapons of mass destruction.

Licensee agrees that by purchase and/or use of the Software, s/he hereby accepts and agrees to the terms of this License Agreement.

Multi-User Limited Warranty and License Agreement

The software contained in this package is licensed by Multi-Tech Systems, Inc., to the original end-user purchaser, hereafter referred to as Licensee, of this product for site use. A site is defined as a single business, government, or academic location, such as a building, a floor of a building, a campus, etc., and covers no more than 250 users at that location. A licensee may be a Local Area Network administrator, MIS director, purchasing agent, or other representative who acts on behalf of the users at that single site. This license provides for use of the distribution diskette, other accompanying programs, where applicable, and one copy of the documentation.

The software programs and installation utilities, hereafter referred to as Software, consist of the computer program files included on the original distribution diskette(s) or CD-ROM(s).

Licensee agrees that by purchase and/or use of the Software, s/he hereby accepts and agrees to the terms of this License Agreement. In consideration of mutual covenants contained herein, and other good and valuable considerations, the receipt and sufficiency of which is acknowledged, Multi-Tech Systems, Inc., does hereby grant to the Licensee a non-transferrable and non-exclusive license to use the Software and accompanying documentation under the following terms and conditions:

The software is furnished to the Licensee as the single site representative for execution and use on as many workstations as that single site contains, for up to 250 users inclusively. Software and manuals may be copied, with the inclusion of the Multi-Tech Systems, Inc., copyright notice, for use within that single site. Additional manuals may be ordered from Multi-Tech Systems, Inc., for a nominal charge.

This license covers only the stipulated single site. The Licensee hereby agrees not to provide, or otherwise make available, any portion of this software in any form to any third party without the prior express written approval of Multi-Tech Systems, Inc.

Licensee is hereby informed that this Software contains confidential, proprietary, and valuable trade secrets developed by or licensed to MultiTech Systems, Inc., and agrees that sole ownership shall remain with Multi-Tech Systems, Inc.

The Software and documentation are copyrighted. Except as provided herein, the Software and documentation supplied under this agreement may not be copied, reproduced, published, licensed, sub-licensed, distributed, transferred, or made available in any form, in whole or in part, to others without expressed written permission of Multi-Tech Systems, Inc. Copies of the Software may be made to replace worn or deteriorated copies, for archival, or back-up purposes. Licensee agrees to implement sufficient security measures to protect Multi-Tech Systems, Inc.'s proprietary interests, and not to allow the use, copying, or transfer by any means, other than in accordance with this agreement.

Licensee agrees that any breach of this agreement will be damaging to Multi-Tech Systems, Inc. Licensee agrees that all warranties, implied or otherwise, with regard to this Software, including all warranties of merchantability and fitness for any particular purpose are expressly waived, and no liability shall extend to any damages, including consequential damages, whether known to Multi-Tech Systems, Inc. It is hereby expressly agreed that Licensee's remedy is limited to replacement or refund of the license fee, at the option of Multi-Tech Systems, Inc., for defective distribution media. There is no warranty for misused materials.

If this package contains multiple media formats (e.g., both 3.5" disk(s) and CD-ROM), they are provided only to facilitate use at a single site. Neither this Software, nor its accompanying documentation may be modified or translated without the written permission of Multi-Tech Systems, Inc.

This agreement shall be governed by the laws of the State of Minnesota. The terms and conditions of this agreement shall prevail regardless of the terms of any other submitted by the Licensee. This agreement supersedes any proposal or prior agreement. Licensee further a grees that this License Agreement is the complete and exclusive Statement of Agreement, and supersedes oral, written, or any other communications between Multi-Tech Systems, Inc., and Licensee relating to the subject matter of this agreement. This agreement is not assignable without written permission of an authorized agent of Multi-Tech Systems, Inc.

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Index

Action Triggers ........................................... 41, 42

Address Book in SMS Services ....................... 31

Address List Format ......................................... 47

Admin Access .................................................. 26

Administration > Admin Access ....................... 26

Administration > Admin Access Allowed

Networks ....................................................... 27

Administration > Factory Defaults .................... 28

Administration > Remote Syslog ...................... 27

Administration > SNTP Client .......................... 24

Administration > System Setup ........................ 22

Administration > Tools ..................................... 27

Antenna Connector ............................................ 9

API .................................................................... 36

Approvals ......................................................... 10

AT Commands ................................................... 6

Authentic List .................................................... 39

Authentic Users ................................................ 40

Authenticate ..................................................... 40

Automatic Save of SMS settings .......... 17, 21, 28

Index

Fixed IP Address .............................................. 14

Flash Memory ...................................... 17, 21, 28

Front Panel ........................................................ 7

Groups in SMS Services .................................. 33

Handling Precautions ......................................... 5

Humidity ........................................................... 10

Import ............................................................... 21

Import & Export Address Book > Import .......... 21

Import an address book ................................... 45

Inactivity Time Out ........................................... 26

Inbox .......................................................... 38, 52

Initialization strings........................................... 30

International Number in SMS Services ............ 34

IP Settings ........................................................ 29

Back Panel ......................................................... 9

Backup ............................................................. 44

Broadcast Triggers ........................................... 39

Cabling ............................................................. 11

Cellular Modem ................................................ 30

Creating Address Book Entries ........................ 31

CSV Format ..................................................... 45

Daylight Saving Time configuration ................. 25

Dimensions ...................................................... 10

Documentation ................................................... 6

Email notification .............................................. 22

Email Notification ............................................. 23

Ethernet ports caution ........................................ 5

Export an address book ................................... 47

Factory Defaults ............................................... 28

Firmware Upgrade ........................................... 44

LAN 10/100 ........................................................ 7

LAN LNK/ACT .................................................... 7

LEDs .................................................................. 7

Locked SIM ...................................................... 30

Log Traces ....................................................... 50

Management Features ..................................... 10

Menu Table ...................................................... 18

Modem LEDs ..................................................... 7

Navigating the screens .................................... 17

Network Registration ....................................... 15

Network Setup > Cellular Modem .................... 30

Network Setup > IP Settings ............................ 29

Non-administrative users ................................. 51

Obtain a Wireless Account .............................. 15

Open a Web browser ....................................... 51

Outbox ............................................................. 38

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Panel Mounting .................................................. 9

Password Changing ......................................... 21

Polling time ....................................................... 24

Ports ................................................................. 10

Power Requirements ........................................ 10

Pre-Configured SMS ........................................ 43

Receive API ..................................................... 37

Remote Syslog ................................................. 27

Repair Policy .................................................... 73

Reset .................................................................. 9

Roaming Status ................................................ 15

Safe password ................................................. 16

Save & Restart ................................................. 22

Send API .......................................................... 36

Send SMS ........................................................ 35

Service Provider Fees ...................................... 15

Ship Kit ............................................................... 5

Signal strength ................................................... 8

Signal Strength Command ............................... 30

Signal strength LEDs ......................................... 8

SIM card ............................................................. 7

SMS Service > Inbox........................................ 52

SMS Services > Address Book ........................ 31

SMS Services > Groups ................................... 33

SMS Services > Inbox ...................................... 38

SMS Services > International Number ............. 34

SMS Services > Outbox ................................... 38

SMS Services > Send SMS ............................. 35

SMS Services > Send SMS Users ................... 34

SMS Services > SMS API > Receive API ........ 37

SMS Services > SMS API > Send API ............ 36

SMS Services > SMS Settings ......................... 35

SMS Settings ................................................... 35

Index

SMS Statistics .................................................. 49

SNTP Client ..................................................... 24

Standards ......................................................... 10

Statistics & Logs > Log Traces ........................ 50

Statistics & Logs > SMS Statistics ................... 49

Statistics & Logs > System Information ........... 48

Sub-Menus ....................................................... 18

Subnet Addresses............................................ 70

Supported Subnet Addresses .......................... 70

System Information Log ................................... 48

System Setup ................................................... 22

TCP Connection ............................................... 29

TCP/IP Communication ................................... 12

Telnet ............................................................... 15

Temperature .................................................... 10

Time Before Automatic Disconnect ................. 26

Time Stamp .......................................... 24, 30, 38

Time zone configuration .................................. 25

Tools ................................................................ 27

Triggers > Action Triggers ......................... 41, 42

Triggers > Authentic List .................................. 39

Triggers > Broadcast Triggers ......................... 39

Triggers > Pre-Configured SMS ...................... 43

Users in SMS Services .................................... 34

Utilities > Backup ............................................. 44

Utilities > Firmware Upgrade ........................... 44

Warranty .................................................... 10, 73

Waste Electrical and Electronic Equipment

(WEEE) Directive ......................................... 75

Weight .............................................................. 10

Wizard Setup ................................................... 20

Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B) 80

Multitech SF100-G, SMSFinder SF100-G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual