Multitech RouteFinder RF820, RouteFinder RF820-AP, RouteFinder RF830, RouteFinder RF830-AP User Manual

RouteFinder
SOHO Security Appliance
RF830 & RF830-AP
®
SOHO
User Guide
Copyright and Technical Support
User Guide RouteFinder SOHO Security Appliance Models: RF820 & RF820-AP
RF830 & RF830-AP Document Product Number S000399E, Revision E
Copyright © 2006-2007
This publication may not be reproduced, in whole or in part, without prior expressed written permissio n from Multi­Tech Systems, Inc. All rights reserved.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. F urthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Revision Date Description
A 04/24/06 Initial release. Software version 1.00 B 06/01/06 Added explanation of Load Balancing on the Network Setup screen. C 01/03/07 Software version 1.30. Added wireless builds: RF820-AP and RF830-AP. Added
Table of Commonly Supported Subnet Addresses.
D 04/05/07 Updated the Technical Support contact list. Updated the Multi-Tech Warranty
policy.
E 10/23/07 Software version 1.40. Save and Restart functionality cha nged.
Patents
This device is covered by one or more of the following U.S. Patent Numbers: 6,219,708; 5,301,274; 5,309,562; 5,355,365; 5,355,653; 5,452,289; 5,453.986.
Trademarks
The Multi-Tech logo and RouteFinder are registered trademarks of Multi-Tech Systems, Inc.
World Headquarters
Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874 Internet Address: http://www.multitech.com
Country By Email By Phone
Europe, Middle East, Africa support@multitech.co.uk +(44) 118 959 7774 U.S., Canada, all others support@multitech.com (800) 972-2439 or +763-717-5863
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 2
Table of Contents
Contents
Chapter 1 – Introduction and Description................................................................................................4
Key Features.........................................................................................................................................4
Feature Details......................................................................................................................................5
RouteFinder Ship Kit Contents .............................................................................................................6
RouteFinder Documentation.................................................................................................................6
Telecom Warnings for the Modem........................................................................................................7
RF820/RF820-AP Front Panel..............................................................................................................7
RF830/RF830-AP Front Panel..............................................................................................................7
Back Panels..........................................................................................................................................8
Typical Applications ..............................................................................................................................9
Specifications......................................................................................................................................10
Specifications for 802.11b/g Interface ................................................................................................11
Chapter 2 – Installation.............................................................................................................................12
Cabling Your RouteFinder ..................................................................................................................12
Chapter 3 – Setting up a Workstation and Starting the RouteFinder..................................................14
Establish TCP/IP Communication.......................................................................................................14
Open a Web Browser..........................................................................................................................16
Login ...................................................................................................................................................16
Web Management Software Opens....................................................................................................17
Navigating the Screens.......................................................................................................................17
Menu Bar.............................................................................................................................................18
Sub-Menus..........................................................................................................................................18
Table of Menus and Sub-Menus.........................................................................................................18
Chapter 4 – Configuring the RouteFinder ..............................................................................................19
About the Browser Interface ...............................................................................................................19
About IPSec........................................................................................................................................19
Start the RouteFinder Configuration...................................................................................................19
Using the Wizard Setup Screen to Configure Your RouteFinder .......................................................20
RF820/RF820-AP and RF830/RF830-AP Wizard Setup....................................................................21
Save & Restart Button Under Menu Bar.............................................................................................25
Important Note About Save and Restart.............................................................................................25
Chapter 5 – Configuration Using Web Management Software.............................................................26
Administration .....................................................................................................................................26
Networks & Services...........................................................................................................................35
Network Setup.....................................................................................................................................39
Packet Filters ......................................................................................................................................56
VPN (Virtual Private Network).............................................................................................................60
Proxy...................................................................................................................................................67
DHCP Server ......................................................................................................................................70
Utilities.................................................................................................................................................72
Statistics & Logs .................................................................................................................................73
Chapter 6 – Troubleshooting...................................................................................................................78
Chapter 7 – Frequently Asked Questions...............................................................................................80
Appendix A – Table of Commonly Supported Subnet Addresses.......................................................82
Appendix B – Antenna for the Wireless RouteFinder...........................................................................84
Appendix C – Warranty and Repairs.......................................................................................................85
Appendix D – Waste Electrical and Electronic Equipment Directive (WEEE) ....................................87
Glossary.....................................................................................................................................................88
Index...........................................................................................................................................................94
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 3
Chapter 1 – Introduction and Description
Chapter 1 – Introduction and
Description
Welcome to the world of Internet security. Your Multi-Tech RouteFinder SOHO security appliances, models RF820 and RF830, and RouteFinder wireless security appliances, models RF820-AP and RF830-AP, are ideal for the small office or home office (SOHO) that needs secure access to a corporate LAN.
In addition to providing a WAN Ethernet port for DSL or cable broadband Internet access, these security appliances also offer both client-to-LAN and LAN-to-LAN VPN connectivity based on the IPSec or PPTP protocols. The RouteFinder SOHO supports up to 15 VPN tunnels and provides 168-bit 3DES and AES encryption to ensure that your information remains private. In addition, these security appliances offer secure Internet firewall services.
Key Features
One (RF820/RF820-AP) and two (RF830/RF830-AP) WAN Ethernet ports connect to a DSL or cable modem
for shared Internet access.
Models RF820-AP and RF830-AP allow wireless access.
Supports IPSec VPN tunnels and PPTP tunnels for secure LAN-to-LAN and Client-to-LAN a ccess over th e
Internet.
3DES and AES encryption.
Dual WAN load balancing (RF830/RF830-AP).
Internet and VPN failover (RF830/RF830-AP).
Shared Internet access via PPPoE, DHCP or static IP.
Serial port for automatic dial-backup if your broadband connection goes down (RF820/RF820-AP).
Built-in 4-port 10/100M bps switch.
Stateful Packet Inspection firewall with packet filter rules, DNAT, SNAT and IP MASQUERADE.
Built-in dynamic DNS client.
Supports VPN tunneling using FQDN.
Protects your LAN against Denial of Service (DoS) attacks.
Network monitoring via Syslog allows network administrator to view all incoming and outgoing packets, statu s
of connections and specific connection events.
Configuration and management using any Web browser.
Internet access control tools provide client and site filtering.
Traffic monitoring and reporting.
Flash memory of easy updates.
IP address mapping/port forwarding.
Two-year warranty.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 4
Chapter 1 – Introduction and Description
Feature Details
Secure VPN Connections. The RouteFinder SOHO security appliance uses the IPSec or PPTP industry
standard protocol, data encryption, and the Internet to provide high-performance, secure VPN connections. For LAN connectivity, the RouteFinder SOHO security appliance utilizes the IPSec protocol to provide up to 15 tunnels with strong 3DES or AES encryption using IKE and PSK key management. For Client-to-LAN connectivity, Multi-Tech provides optional IPSec client software allowing road warriors secure access to the company’s internal network.
This RouteFinder also supports remote users who want to use the PPTP VPN client built into the Windows operating system. This provides 40-bit or 128-bit encryption, user name and password authentication.
Connect Multiple Users to the Internet with Broadband Speed. With the RouteFinder SOHO security
appliance, multiple users can share access to the Internet with only one IP account. The WAN Ethernet port(s) support DSL or cable speeds of up to 20M bps.
Built-in 10/100 Switch. The integrated 4-port 10/100M bps switch eliminates the need for an additional hub
or switch to connect users not on a LAN. It ensures high-speed transmission and can serve as a completely dedicated full duplex backbone.
Network Security. The RouteFinder SOHO appliance provides network layer security utilizing Stateful
Packet Inspection, the sophisticated firewall technology found in large enterprise firewalls, to protect the network against intruders and Denial of Service (DoS) attacks. It also uses Network Address Translation (NAT) to hide internal, non-routable IP addresses and allows internal hosts with unregistered IP addresses to function as Internet-reachable servers.
Dual WAN Load Balancing, Internet and VPN Failover. The RouteFinder SOHO security appliance model
RF830/RF830-AP has a second WAN port for Internet access. This allows for two separate ISP connectio ns giving administrators the ability to balance traffic by distributing it over the two links. In addition, if one port were to go down, the RouteFinder appliance would automatically re-route all Internet and VPN traffic to the other connection. The second WAN port greatly enhances performance and system uptime.
Automatic Dial Backup. The RouteFinder SOHO (RF820/RF820-AP) security appliance also provides an
additional serial port that, when connected to a dial-up modem or ISDN terminal adaptor, can serve as a backup resource for Internet access if your cable or DSL service goes down. It can also serve as the primary connection if you do not have broadband connectivity yet in your area.
Virtual Server Support. In addition to providing shared Internet access, the RouteFinder SOHO security
appliance can support a Web, FTP or other Internet servers. Once configured, it accepts onl y unsolicited IP packets addressed to the Web, FTP or other specified servers.
Dynamic DNS Client. The RouteFinder SOHO security appliance has a built-in Dynamic DNS client that is
compatible with DynDNS.org. It automatically sends an update to the DynDNS.org update server if the WAN IP address changes. A registered Dynamic DNS account allows you to host your own Web site, mail server, or other services on the Internet without having to obtain a static IP address or keep track of a dynamic IP address. It also aids in creating static-to-dynamic or dynamic-to-dynamic IPSec VPN tunnels. In addition, with a Dynamic DNS account, you can establish a PPTP VPN tunnel behind the RouteFinder SOHO security appliance by configuring your PPTP client to connect to yourhostname.dydns.org instead of a dynamic IP address.
Fully Qualified Domain Name (FQDN) Feature.
appliance allows you to utilize a static name in the IPSec VPN setup, like “branchof.ce.dyndns.org”, instead of a dynamic IP address, to create static-to-dynamic or dynamic-to-dynamic VPN IPSec tunnels. This allows all of the IPSec VPN connections to act like static-to-static connections. The RouteFinder SOHO security appliance checks the FQDN IPSec configuration every two minutes for IP address changes. If the IP address is different than the last time it checked, it drops the current tunnel and creates a new one. This helps to keep IPSec VPN tunnels readily available with minimal interruptions in data communication.
Optional VPN Client Software. Multi-Tech provides easy-to-use IPSec VPN client software that
transparently secures Internet communications anytime, anywhere. VPN client software is ideal for business users who travel frequently or work from home providing secure remote access through the RouteFinder security appliance for applications such as remote access, file transfer, e-mail, Web browsing, messaging or IP telephony. Encryption and authentication operations are completely transparent to the end user. In general, IPSec provides stronger encryption than PPTP resulting in better overall security. A 30-day free trial CD is included with the RouteFinder SOHO security appliance.
The FQDN featured on the RouteFinder SOHO security
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 5
Chapter 1 – Introduction and Description
RouteFinder Ship Kit Contents
The RouteFinder shipping box contains the following items:
One SOHO RouteFinder
Power Supply
2.4 GHz 5dBi SWI-Reverse-F Swivel Access Point Antenna (Included with the wireless models only)
Ethernet cable (included with the RF830 model)
This Quick Start Guide
IPSec VPN Client 30-day evaluation software on CD (not the full working version)
One RouteFinder CD which contains RouteFinder documentation and Adobe Acrobat Reader.
If any of the items is missing or damaged, please contact Multi-Tech Systems, Inc.
RouteFinder Documentation
Quick Start Guide
The Quick Start Guide is a shorter version of this User Guide. The Quick Start is included in printed form with your RouteFinder. The guide provides the necessary information for a qualified person to unpack, cable, and configure the device for proper operation.
User Guide
The User Guide can be installed from the RouteFinder CD by clicking Install Manuals on the Installation screen or downloading the file from our Web site at: http://www.multitech.com
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 6
Chapter 1 – Introduction and Description
Telecom Warnings for the Modem
1. Never install telephone wiring during a lightning storm.
2. This product must be disconnected from the telephone network interface when servicing.
3. This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone during an electrical storm. There may be a remote risk of electri cal sho ck from
lightening.
7. Do not use the telephone to report a gas leak in the vicinity of the leak.
8. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
9. Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations.
RF820/RF820-AP Front Panel
RF830/RF830-AP Front Panel
LEDs Description
Power Status
Serial DCD Serial RXD LAN10/100M
LAN Link / ACT
Lights when power is being supplied to the RouteFinder. When functioning normally, the LED blinks. The LED is a solid light when the
RouteFinder is booting up, saving the configuration, restarting, or updating the firmware.
(RF820/RF820-AP only) Lights when Serial port is connected to a remote site. (RF820/RF820-AP only) Blinks when Serial port is receiving or transmitting data. Lights when a successful connection to the 100BaseT LAN is established. Off when
connected to the 10BaseT. Lights when the LAN port has a valid Ethernet connection.
Blinks when it is receiving or transmitting data.
WAN 10/100M
WAN Link / ACT
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 7
Lights when a successful connection to the 100BaseT WAN is established. Off when connected to the 10BaseT.
Lights when the WAN port has a valid Internet connection. Blinks when it is receiving or transmitting data.
Back Panels
RF820
RF820-AP
Chapter 1 – Introduction and Description
RF830
RF830-AP
Connector Description
Antenna Connector
Connector for the 2.4 GHz 5dBi SWI-Reverse-F antenna.
Note: The antenna must be attached in order for the RouteFinder to be operational.
WAN
LAN Ports
Reset
Serial 12VDC Power
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 8
The WAN (10/100BaseT) port connects the DSL modem or cable modem. The RF820 and 820-AP have one WAN port and the RF830 and RF830-AP have two WAN ports.
There are 4 LAN ports. You can connect to PCs, FTP servers, printers, or other devices you want to put on your network.
The Reset button resets the RouteFinder to its factory defaults. Press and hold the Reset button until the Status LED blinks, and then release it. Do not press this button unless you want to restore all settings to the factory defaults.
(RF820 and RF820-AP only) The Serial port connects to a standard modem. The power port connects the AC power adapter.
Typical Applications
Remote User. The client-to-LAN
application replaces traditional dial-in remote access by allowing a remote user to connect to the corporate LAN through a secure tunnel over the Internet. The advantage is that a remote user can make a local call to an Internet Service Provider, without sacrificing the company’s security, as opposed to a long distance call to the corporate remote access server.
Branch Office. The LAN-to-LAN
application sends network traffic over the branch office Internet connection instead of relying on dedicated leased line connections. This can save thousands of dollars in line costs and reduce overall hardware and management expenses.
Chapter 1 – Introduction and Description
Firewall Security. As businesses
shift from dial-up or leased line connections to always-on broadband Internet connections, the network becomes more vulnerable to Internet hackers. The RouteFinder provides a full-featured firewall based on Stateful Packet Inspection technology and NAT protocol to provide security from intruders attempting to access the office LAN.
Load-Balancing. Load Balancing
distributes LAN-to-LAN traffic over two WAN links. This allows for the amount of traffic on each line to be based on a specified weighed value so that communication can be made faster and more reliable.
Failover. If one port were to go down,
the RouteFinder appliance would automatically re-route all Internet and VPN traffic to the other connection. The second WAN port greatly enhances performance and system uptime.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 9
Chapter 1 – Introduction and Description
Specifications
These specifications are for the RF820/820-AP and RF830/830-AP. See the next page for the 802.11b/g specifications.
Specifications RF820 and RF820-AP RF830 and RF830-AP
Standards Ethernet Ports
Recommended Network Users
Firewall
VPN
Management
Dimensions
Weight
Operating Temperature
Humidity Power
Requirements Certifications
and Approvals
Warranty
10/100BaseT 10/100BaseT
LAN: 4 Ports 10/100BaseT WAN: 1 Port 10/100BaseT
25 25
Stateful Packet Inspection Network Address Translation (NAT) Filtering (Port Number & IP Address) Virtual Server Denial of Service Protection (DoS) Firewall Throughput (20M bps) H.323 Pass Through
Remote User (Client-to-LAN) IPSec, PPTP Branch Office (LAN-to-LAN) IPSec 3DES/AES Encryption IPSEC/PPTP VPN Encryption Throughput (3M bps) IKE VPN Using FQDN Recommended VPN Tunnels: up to 15
Web-Based (HTTP) Email Alerts Local and Remote Management Syslog Intrusion Logging
9.75" w x 1.5" h x 6.5" d (24.8 cm x 3.8 cm x 16.5 cm)
2.4 lbs. (1.0 kg.)
o
+32
to +120o F (0o to 50o C)
25–85% non-condensing 25–85% non-condensing
Input: 100 ~240V, 0.6A 50-60- Hz Output: 12VDC, 1A
CE Mark FCC Part 15 (Class B) UL 60950
2 years 2 years
LAN: 4 Ports 10/100BaseT WAN: 2 Ports 10/100BaseT
Stateful Packet Inspection Network Address Translation (NAT) Filtering (Port Number & IP Address) Virtual Server Denial of Service Protection (DoS) Firewall Throughput (20M bps) H.323 Pass Through
Remote User (Client-to-LAN) IPSec, PPTP Branch Office (LAN-to-LAN) IPSec 3DES/AES Encryption IPSEC/PPTP VPN Encryption Throughput (3M bps) IKE VPN Using FQDN Recommended VPN Tunnels: up to 15
Web-Based (HTTP) Email Alerts Local and Remote Management Syslog Intrusion Logging
9.75" w x 1.5" h x 6.5" d (24.8 cm x 3.8 cm x 16.5 cm)
2.4 lbs. (1.0 kg.)
+32o to +120o F (0o to 50o C)
Input: 100 ~240V, 0.6A 50-60- Hz Output: 12VDC, 1A
CE Mark FCC Part 15 (Class B) UL 60950
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 10
Chapter 1 – Introduction and Description
Specifications for 802.11b/g Interface
Specifications RF8230AP and RF830AP
Network Standards
Frequency Band Data Rate IEEE 802.11b (auto-fallback):
Media Access Control Channel IEEE 802.11b IEEE 802.11g
Transmission
Modulation IEEE 802.11b (DSSS) IEEE 802.11g (OFDM)
Network Architecture Antenna Output Power IEEE 802.11b IEEE 802.11g
Receiver Sensitivity
Range Security
IEEE 802.11b IEEE 802.11g
2.400-2.4835GHz
CCK: 11, 5.5 Mbps
QPSK: 2 Mbps
BPSK: 1 Mbps
IEEE 802.11g (auto-fallback):
OFDM: 54, 48, 36, 24, 18, 12, 9 and 6 Mbps
CSMA/CA with ACK
Ch. 1 to 11 – North America Ch. 1 to 11 – North America Ch. 1 to 14 – Japan Ch. 1 to 13 – Japan Ch. 1 to 13 – Europe ETSI Ch. 1 to 13 – Europe ETSI Ch. 10 to 11 – Spain Ch. 10 to 11 – Spain Ch. 10 to 13 – France Ch. 10 to 13– France
IEEE 802.11b (DSSS) IEEE 802.11g (OFDM)
CCK @ 11.1.1 Mbps BPSK @ 6, 9 Mbps QPSK @ 2 Mbps QPSK @ 12, 18 Mbps BPSK @ 1 Mbps 16-QAM @ 24, 36 Mbps
64-QAM @ 48, 54 Mbps Infrastructure Mode SMA antenna connector
11Mbps; 17.5 +/- 2 dBm 54Mbps; 14.0 +/- 1 dBm 11 Mbps CCK @ 8% PER = -80 dBm
54 Mbps OFDM @ 10% PER = -65 dBm Up to 400m outdoor operating range 64/128-bit WEP, WPA, TKIP, AES, WPA
2
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 11
Chapter 2 – Installation
Chapter 2 – Installation
Cabling Your RouteFinder
Your RouteFinder requires making the appropriate connections to PCs, a cable or xDSL modem, an analog modem or ISDN TA, and AC power.
After your device is properly cabled, it must be configured. See Chapter 3 for basic directions. For advanced configurations, see the User Guide.
RF820
1. Turn the power off on all network devices (PCs, cable modems, DSL modems, analog modems, ISDN
TAs, and the router).
2. Plug one end of a RJ-45 cable into the Ethernet port on the PC and other into one of the LAN port on the
RouteFinder. (If you have more than one PC, connect the others in the same way to the other LAN ports).
3. If using an analog modem, connect it to the RF820’s serial port.
4. Connect a network cable from the DSL modem or cable modem to the WAN port on the RouteFinder.
5. Connect the provided power supply cable to the 12VDC power port on the back of the RouteFinder, and
plug the other end of the power supply into an AC power outlet as shown.
RF820-AP
Use the cabling procedures above and attach the wireless antenna. See the Back Panel section earlier in this chapter for the location of the antenna connector.
Note: The antenna must be attached in order for the RouteFinder to be operational.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 12
RF830
Chapter 2 – Installation
1. Turn the power off on all network devices (PCs, cable modems, DSL modems, analog modems, ISDN
TAs, and the router).
2. Plug one end of a RJ-45 cable into the Ethernet port on the PC and other into one of the LAN port on the
RouteFinder. (If you have more than one PC, connect the others in the same way to the other LAN ports).
3. Connect a network cable from the DSL modem or cable modem to the WAN port on the RouteFinder. A
second WAN port is provided for connecting a second DSL modem or cable mod em that uses a different Internet Service Provider (ISP). This gives you the option to switch from one ISP to another in case one provider is not available.
4. Connect the provided power supply cable to the 12VDC power port on the back of the RouteFinder, and
plug the other end of the power supply into an AC power outlet as shown.
RF830-AP
Use the cabling procedures above and attach the wireless antenna. See the Back Panel section earlier in this chapter for the location of the antenna connector.
Note: The antenna must be attached in order for the RouteFinder to be operational.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 13
Chapter 3 – Setting up a Workstation and Starting the RouteFinder
Chapter 3 – Setting up a
Workstation and Starting the
RouteFinder
This section of the User Guide covers the steps for setting up TCP/IP communication on the PC(s) connected to the RouteFinder, starting up the RouteFinder, and opening the RouteFinder Web Management prog ram.
Establish TCP/IP Communication
Notes:
z The RouteFinders have built-in DHCP server functionality, so you can set the PC to obtain a
dynamic IP address.
z The following directions are for Windows 2000+/XP operating systems.
Obtain a Dynamic IP Address
To obtain a dynamic IP address so it can be assigned to the Ethernet port:
1. Make the RouteFinder connections as described on the previous two pa ges.
2. Click Start | Settings | Control Panel. Double-click the Network Connections icon.
3. The Network Connections screen displays. Right-click the Local Area Connection icon and
choose Properties from the drop down list.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 14
Chapter 3 – Setting up a Workstation and Starting the RouteFinder
4. The Local Area Connection Properties dialog
box displays.
Select Internet Protocol [TCP/IP].
Click the Properties button.
5. Once you click the Properties button, the following screen displays (below) . To have your DCHP client obtain a dynamic IP address, click the button for Obtain an IP address automatically.
6. Close out of the Control Panel.
7. Repeat these steps for each PC on your network.
To Set a Fixed IP Address
To set a Fixed IP Address, check Specify an IP address instead of Obtain an IP address automatically. Then click OK.
1. Enter the workstation IP address as 192.168.2.x. Note that the x in the address stands for
numbers 101 and up.
2. Enter the Subnet mask as 255.255.255.0
3. Enter the Default gateway as 192.168.2.1
4. Close out of the Control Panel.
5. Repeat these steps for each PC on your network.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 15
Chapter 3 – Setting up a Workstation and Starting the RouteFinder
Open a Web Browser
Note: Be sure that the RouteFinder is cabled and that the power is connected as shown in Chapter 2.
Bring up a Web browser on the PC.
1. Type the default gateway address line:
http://192.168.2.1
2. Press Enter.
Note: Make sure your PC’s address is on the same network as the router’s address. IPCONFIG
is a tool for finding out a PC’s IP configuration (the default gateway and the MAC address).
Login
The Login screen for the RouteFinder software displays.
Type admin (admin is the default user name) in the user name box.
Type admin in the password box.
Click Login.
Note: The User name and Password entries are case-sensitive (both must be typed in lower-
case). The password can be up to 12 characters. Later, you will want to change the password from the default (admin) to something else (see the User Guide). If Windows displays the AutoComplete screen, you may want to click No to tell Windows OS to not remember the password for security reasons.
Password Caution: Use a safe password! Your first name spelled backwards is not a sufficiently
safe password; a password such as xfT35$4 is better. It is recommended that you change the default password. Create your own password.
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 16
Chapter 3 – Setting up a Workstation and Starting the RouteFinder
Web Management Software Opens
This is the Home screen from which you can access all setup functions.
Note: Only the top portion of the Home screen is shown here.
Navigating the Screens
Before using the software, you may find the following information about navigating through the screens and the structuring of the menus helpful.
Menu Bar
Sub Menu
Other Options Screen Name
Input Area
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 17
Chapter 3 – Setting up a Workstation and Starting the RouteFinder
A
Menu Bar
See menu categories and their submenus below.
Sub-Menus
Each Menu Bar selection has its own sub-menu, which displays on the left side of the screen. When you click one of the Main Menu choices, the first screen listed in the sub-menu displays. You can
choose other sub-menu options/screens by clicking on your sub-me nu choice. This is an example of the Administration sub-menu. It displays when you click Administration.
Table of Menus and Sub-Menus
Administration Networks & Services Network Setup Packet Filters VPN
System Setup
dministrative Access System Logs Remote Syslog SNTP Client Tools Factory Defaults
Proxy DHCP Server Utilities Statistics & Logs
HTTP Proxy
Custom Filters
DNS Proxy
Network Configuration Service Configuration
LAN
LAN Subnet Settings LAN Fixed Addresses
These menu options:
IP Settings Wireless LAN
WLAN Security
WLAN Client Filter Advanced IP Settings PPP Cellular/Analog Backup
(RF820/RF820-AP only)
Load Balancing
(RF830/RF830-AP only) Dynamic DNS Static Routes IP Masquerading SNAT DNAT
Backup Firmware Upgrade
Wireless LAN:
WLAN Subnet Settings WLAN Fixed Addresses
display when you go to
Network Setup > Wireless LAN and select Independent Subnet
Packet Filter Rules Advanced Filters ICMP Packet Filter Log
System Information Network Interface Details Packet Filter Log IPSec Live Log PPTP Live Log DHCP Server Live Log PPP Cellular/Analog Log
(RF820/RF820-AP only) WLAN Client Live Log Log Traces
IPSec PPTP
Multi-Tech Systems, Inc. RouteFinder SOHO RF820/RF820-AP & RF830/RF830-AP User Guide (S000399E) 18
Chapter 4 – Configuring the RouteFinder
Chapter 4 – Configuring the
RouteFinder
Now that the cabling is completed and each PC on the network is configured to accept the IP addresses that the RouteFinder will provide, you are ready to configure your RouteFinder.
Note: The antenna must be attached in order for the RouteFinder to be operational.
About the Browser Interface
Initial configuration is required in order for you to begin operation. The browser-based interface eases configuration and management.
About IPSec
The VPN functionality is based on the IPSec protocol and uses 168-bit Triple DES (3DES) encryption to ensure that your information remains private.
Start the RouteFinder Configuration
1. Connect your workstation.
Be sure your workstation is connected to one of the RouteFinder’s LAN ports and that the antenna is attached to the RouteFinder.
2. Apply power.
Apply power to the RouteFinder and wait for the Status LED to blink indicating that the unit is ready.
3. Set the workstation IP address.
The directions for setting your workstation IP address are covered in Chapter 3.
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Chapter 4 – Configuring the RouteFinder
Using the Wizard Setup Screen to Configure Your RouteFinder
Using the Wizard Setup is a quick way to enter the basic configuration parameters to allow communication between the LAN workstation(s) and the Internet as shown in the example below.
Important Note: An initial configuration must be completed for each type of RouteFinder functions: firewall
configuration, LAN-to-LAN configuration, a LAN-to-Remote Client configuration.
RouteFinder Initial Configuration
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Chapter 4 – Configuring the RouteFinder
Wizard Setup
RF820/RF820-AP and RF830/RF830-AP Wizard Setup
Click the Wizard Setup button located under the Menu Bar. The following screen displays. Use the same directions for the RF820/RF820-AP and RF830/RF830-AP.
Screen Notes:
PPP Client for Cellular/Analog Modem Backup is available on the RF820/RF820-AP only.
The RF830/RF830-AP has two WAN ports; the RF820/RF820-AP only one. A WAN 2 section
displays on the RF830/RF830-AP Wizard Setup screen for configuring this second port.
If you are using the AP build, a section labeled WLAN (inset shown on the right of the screen
shot) displays after you select Independent Subnet on the Network Setup > Wireless LAN screen.
LAN
IP Address – 192.168.2.1 defaults into this field. Subnet Mask – 255.255.255.0 defaults into this field. These should be acceptable for your site.
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Chapter 4 – Configuring the RouteFinder
Wizard Setup
ISP Settings
WAN 1
Select the way the IP Address should be assigned for the WAN link. The default is DHCP Client. When you select Static IP or PPPoE, the input fields change.
WAN 1 DHCP Client Choice
DHCP (Dynamic Host Configuration Protocol) is a protocol that allows individual devices on an IP network to get their own network configuration information (IP address, subnet mask, broadcast address, etc.) from a DHCP server.
Present Status: If the DHCP client is not enabled, the following message displays: Present
Status: IP address is not obtained from DHCP server. If DHCP client is enabled, and if the IP
address has been assigned by the DHCP server, then the following values will display:
Assigned IP Address Mask DHCP Server Address DNS Address Gateway Address Renew Time
The time that the DHCP client should begin to contact its server to renew the lease it has obtained.
Expiry Time
Expiry time is the time that the DHCP client must stop using the lease if it has not been able to contact a server in order to renew.
Use Peer DNS IP Address
Check this box if you want the DNS server addresses from the peer (DHCP server) is to be obtained. Note: The DNS address obtained from the DHCP server will be displayed on the Network Setup > Interface screen.
Primary DNS
In this field, enter a primary domain server name (DNS). DNS (Domain Naming System) allows you to enter a name (i.e., mydomain.com) to be used in place of the computer's numeric IP address.
Secondary DNS
In this field, enter a secondary domain server name
WAN 1 Static IP Choice
If you choose Static IP for WAN 1, the IP Address (default is 192.168.100.1) and the Subnet Mask (default is 255.255.255.0) fields displays. Enter the Default Gateway, the Primary DNS address and the Secondary DNS address for the IP address provided.
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WAN 1 PPPoE Choice
Chapter 4 – Configuring the RouteFinder
Wizard Setup
PPPoE (Point-to-Point over Ethernet) is a specification for connecting multiple computer users on an Ethernet local area network to a remote site through DSL or cable modems or wireless connection to the Internet. The following fields display when you select PPPoE:
User Name
Enter the user name give by the ISP. Example: user1@xyz.com or user 1
Password
Enter the user’s password. These characters are not allowed: <, >. The maximum number of allowed is 18.
Retype Password
Retype the password to confirm the one entered above. Passwords must match in order to continue. If you receive an error, enter password in both fields again.
Idle Time
This option is available only when the Connection Type is Trigger on Demand. Specify the inactivity time (in seconds) after which the PPPoE link should be brought down.
Connection Type
Specify the type of connection for the link. Options are:
Always Connect: The link will always be established. It is not dependent on whether
or not there is data or a traffic flow through the RouteFinder. Default.
Trigger on Demand: The link will be established only when there is data or a traffic
flow through the RouteFinder.
Dynamic IP Address from ISP
Check the box to Enable the Dynamic IP address to be provided by the ISP. If enabled, the IP address obtained from the ISP is dynamic. If disabled, enter the IP address and subnet mask from the ISP in the following Fixed Address fields:
IP Address Net Mask
Note: If the ISP does not support the Fixed Address option, then the RouteFinder will accept the dynamic IP address provided by the ISP.
Accept DNS Address from Peer
Check this box if you want the DNS server address to be obtained from the peer (the ISP). The DNS address obtained from the ISP will be displayed on the Network Setup > Interface screen. The details of the address/subnet mask obtained from the ISP are displayed as the Present Status on this screen.
(Continued on next page)
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Chapter 4 – Configuring the RouteFinder
Wizard Setup
WAN 1 PPPoE Choice (Continued)
MTU
A Maximum Transmission Unit (MTU) is the size (in bytes) of the largest packet that can be passed onwards. To read more about MTU, see the following Web site: The default for this field is 1412, which should be acceptable for most applications.
http://en.wikipedia.org/wiki/Maximum_transmission_unit
Also see the hyperlinked references listed on this Web site.
Primary DNS
In this field, enter a primary domain server name (DNS). DNS (Domain Naming System) allows you to enter a name (i.e., mydomain.com) to be used in place of the computer's numeric IP address.
Secondary DNS
If a secondary domain server name is configured, enter its name here. The servers are consulted in the order in which they are configured.
PPP Client for Cellular/Analog Modem Backup (For RF820/RF820-AP Only)
The PPP link is used as a backup link to the WAN interface. If the Internet Keep-alive URLs (see below) are not reachable through the WAN Ethernet interface, the PPP backup link automatically comes up and the system regains its connection to the ISP. The PPP dial backup settings are:
Status
Check this box to enable PPP Dial Backup on WAN interface.
User Name
Enter the user name to authenticate the RouteFinder with the ISP.
Password
Enter the user password. The password is optional. These special characters cannot be used: <, >.
Baud Rate
Select the serial baud rate from the drop down box.
Local IP Status
Check this box to enable support for negotiating an IP address with the ISP (this address will be enter in the next field).
Local IP Address
Enter the IP address from which the RouteFinder can negotiate for an IP address from the ISP.
Dial Number
Enter the PSTN number to be dialed.
Note
When the backup link comes up or goes down, an email alert is sent to the administrator.
Administrative Access HTTP Port (for RF820/RF820-AP & RF830/RF830-AP)
Select the HTTP port for administrative access. The default is port 80. The port number should be between 1 and 65535. Well known ports and ports used by the firewall are not allowed.
Admin Password (for RF820/RF820-AP & RF830/RF830-AP)
Change administrator’s Password. Enter the password and a confirmation of the password. These characters are not allowed: <, >. Also, spaces are not allowed.
Save, Reset (for RF820/RF820-AP & RF830/RF830-AP)
Click Save located at the bottom of the screen to save these entries. Use Reset if you want to change the entries you have just made.
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Chapter 4 – Configuring the RouteFinder
Wizard Setup
Save & Restart Button Under Menu Bar
Select the Save and Restart button located just under the menu bar. The Save and Restart screen displays.
Save to Flash Memory
If a connection is established, then the settings have been entered correctly and your basic configuration is now complete. Now, you must save your settings to the Flash Memory; this saves the current settings in the flash prom and prevents settings from getting lost at the next power up.
Restart
This is optional. You do not have to restart the RouteFinder after saving to the flash memory.
Your Basic Configuration Using the Setup Wizard is now Complete.
Important Note About
Save and Restart
After you have completed and saved the settings for other settings within the Web management software, you must save your settings to the Flash Memory. This is a final step after you have saved the settings on each individual screen.
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Chapter 5 – Configuration Using Web Management Software
Administration > System Setup
Chapter 5 – Configuration Using
Web Management Software
This chapter takes you screen-by-screen through the software.
Administration
Administration > System Setup
In the Administration part of the software, you can set the RouteFinder general system-based para meters. System Setup includes the setting the Administrator's email address and the types of email notifications that
will be sent to the System Administrator.
Email Notification
SMTP Server
Enter the IP address of the mail server.
SMTP Server
Enter the port number on which the mail server listens.
Server Authentication
Some mail servers accept connection only after a user name and password are authenticated.
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Chapter 5 – Configuration Using Web Management Software
User Name
If your mail server accepts connection only after a user name and password are authenticated, enter your user name.
Password
If your mail server accepts connection only after a user name and password are authenticated, enter your password.
Email Address
Enter the email address of the administrator who will receive the email notifications. Enter it in proper user@domain format. Click Save. You can delete the entry and change it at any time, if desired. At least one email address must be entered in this field.
Configure Email Notification
Select the types of notifications that you want sent (Invalid Telnet Login, Export File Backup, Log File Full, etc). Click the Add button. The name will then display in the Send Email Notification For box. You can remove a type by highlighting the type and clicking the Delete button. The name will then move back to the Don't Send Email Notification For box.
Auto Reboot Timer
Enter the number of hours you want the RouteFinder to automatically reboot. Then click Save.
Note: Setting the value to zero, disables the feature.
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Chapter 5 – Configuration Using Web Management Software
Administration > Administrative Access
Administration > Administrative Access
The networks and hosts that are allowed to have administrative access are selected on this screen. This is a good way to regulate access to the configuration tools.
Screen Note:
If you are using the AP build and you select Independent Subnet on the Network Setup > Wireless LAN screen, WLAN Interface is available in the drop down list box of Available Networks/Hosts.
Administrative Access
Available Networks/Hosts and Allowed Networks/Hosts
Select the networks/hosts that will be allowed administrative access. Note that the selection box list will include those networks you enter under Networks & Services > Network Configuration.
You can change access by moving network/hosts names from the Available list to/from the Allowed list. The RouteFinder will display an ERROR message if you try to delete access to a network that would cause you to lock yourself out.
Note: Any defaults here for ease of installation. ANY allows administrative access from everywhere
once a valid password is provided.
Caution: As soon as you can limit the location from which the RouteFinder is to be administ ered
(e.g., your IP address in the internal network), replace the entry ANY in the selection menu with a smaller network. The safest approach is to have only one administrative PC given access to the RouteFinder. You can do this by defining a network with the address of a single computer from the Networks and Services > Network Configuration screen.
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Chapter 5 – Configuration Using Web Management Software
Administration > Administrative Access
Change Password
You should change the password immediately after initial installation and configuration, and also change it regularly thereafter.
Old Password, New Password, Confirmation
To change the password, enter the existing password in the Old Password field, enter the new password into the New Password field, and confirm your new password by re-entering it into the Confirmation entry field.
Caution: Use secure passwords! For example, your name spelled backwards is not secure enough;
something like xfT35$4 is better.
Web Interface Inactivity Time Out
An automatic inactivity disconnection interval is implemented for security purposes. In the Time Before Automatic Disconnect entry field, enter the desired time span (in seconds) after which you will
be automatically disconnected from the software program if no operations take place. After the initial installation, the default setting is 120 seconds. The smallest possible setting is 60 seconds. The maximum setting is 3000 seconds. If you close the browser in the middle of an open configuration session without closing via Exit, the
last session stays active until the end of the time-out and no new administrator can log in.
Administrative Access HTTP Port
This field is used for setting the HTTP port for Web administration. After changing the HTTP port, the connection is terminated. The browser settings have to be changed for the new port number before starting the next session.
By default, port 80 is configured for HTTP sessions. The value of the port number should lie between 1 and 65535. Well known ports and ports already used by the firewall are not allowed.
If you want to use the HTTP service for other purposes (e.g., a diversion with DNAT), you must enter a different TCP port for the interface here. Possible values are 1-65535, but remember that certain ports are reserved for other services. We suggest you use ports 440-450. To have Administrative Access after the change, you must append the port to the IP address of the ROUTEFINDER separated by a colon (e.g., http://192.168.0.1:445)
.
Logo and Version on Logon Page
Check this box if you want the logo and version number to display on the logon page. Click Save.
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