Multiquip SS233 User Manual

OPERATION AND PARTS MANUAL

MODEL

SS-233

SUBMERSIBLE

PUMP

© COPYRIGHT 2004, MULTIQUIP INC.

Revision #2 (05/03/04)

STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT

STOW CONSTRUCTION EQUIPMENT

STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT

A DIVISION OF MULTIQUIP INC.

POST OFFICE BOX 6254

CARSON, CA 90749
310-537-3700 • 888-252-STOW [888-252-7869]
FAX: [phone] • FAX: [phone]
E-MAIL: [e-mail] • WWW: stowmfg.com

PARTS DEPARTMENT:

800-427-1244
FAX: [phone]

SERVICE DEPARTMENT/TECHNICAL ASSISTANCE:

800-478-1244
FAX: [phone]

P/N 020954

HERE'S HOW TO GET HELP

PLEASE HAVE THE MODEL AND SERIAL

NUMBER

PARTS DEPARTMENT

800-427-1244 FAX: [phone]
310-537-3700 FAX: [phone]

SERVICE DEPARTMENT

800-478-1244 FAX: [phone]
310-537-3700

TECHNICAL ASSISTANCE

800-478-1244 FAX: [phone]

WARRANTY DEPARTMENT

800-421-1244, EXT. 279 FAX: [phone]
310-537-3700, EXT. 279

SALES DEPARTMENT

310-661-4242 FAX: [phone]
877-289-7869 (877-BUY-STOW)

ON-HAND

WHEN CALLING

PAGE 2 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

STOW SS-233 SUBMERSIBLE PUMP — TABLE OF CONTENTS

STOW MODEL SS-233
SUBMERSIBLE PUMP

Here's How To Get Help ............................................ 2

Table Of Contents .....................................................3

Parts Ordering Procedures .......................................4

Safety Message Alert Symbols ................................. 5

Rules For safe Operation ..................................... 6-7

Specifications ............................................................8

General Information .................................................. 9

Components............................................................10

Operation .......................................................... 11-12

Pump Troubleshooting/Ext. Cable Selection ...........13

Pump Assembly ................................................ 14-15

NOTE

Specification and part number
are subject to change without
notice.

Terms and Condition of Sale

— Parts .....................16

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 3

STOW YELLOW SUB. PUMP — PARTS ORDERING PROCEDURES

When ordering parts,

please supply the following information:

❒❒

❒ Dealer account number

❒❒
❒❒

❒ Dealer name and address

❒❒
❒❒

❒ Shipping address (if different than billing address)

❒❒
❒❒

❒ Return fax number

❒❒
❒❒

❒ Applicable model number

❒❒
❒❒

❒ Quantity, part number and description of each part

❒❒
❒❒

❒ Specify preferred method of shipment:

❒❒

✓ FedEx or UPS Ground
✓ FedEx or UPS Second Day or Third Day
✓ FedEx or UPS Next Day
✓ Federal Express Priority One
✓ DHL
✓ Tr u ck

Here’s how to get help...

Please have the model and serial number on
hand when calling.

Note: Unless otherwise indicated by customer, all
orders are treated as “Standard Orders”, and will
ship within 24 hours. We will make every effort to
ship “Air Shipments” the same day that the order is
received, if prior to 2PM west coast time. “Stock
Orders” must be so noted on fax or web forms.

Place Your Parts Order Via Web or Fax

For Even More Savings!

Parts Department

800-427-1244 Fax: [phone]

310-537-3700 Fax: [phone]

Service Department

800-478-1244 Fax: [phone]

310-537-3700

Technical Assistance

800-478-1244 Fax: [phone]

Warranty Department

800-421-1244, Ext. 279 Fax: [phone]

310-537-3700, Ext. 279

Sales Department

310-661-4242 Fax: [phone]

877-289-7869 (877-BUY-STOW)

STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT

STOW CONSTRUCTION EQUIPMENT

STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT

A DIVISION OF MULTIQUIP INC.

POST OFFICE BOX 6254

CARSON, CA 90749
310-537-3700 • 888-252-STOW [888-252-7869]
FAX: [phone] • FAX: [phone]
E-MAIL: [e-mail] • WWW: stowmfg.com

Extra Discounts!

All parts orders which include complete part numbers
and are received by our automated web parts order
system, or by fax qualify for the following extra
discounts:

Ordered Standard Stock orders

via orders ($750 list and above)

Fax 3% 10%

Web 5% 10%

Special freight allowances
when you order 10 or more
line items via Web or Fax!**

FedEx Ground Service

No other allowances on freight shipped by any other
carrier.

NOTE: DISCOUNTS ARE SUBJECT TO CHANGE

at no charge for freight

Direct TOLL-FREE access

to our Parts Department:

Toll-free nationwide — 800-427-1244

PAGE 4 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

STOW YELLOW SUB. PUMP — SAFETY MESSAGE ALERT SYMBOLS

FOR YOUR SAFETY AND THE SAFETY OF OTHERS!

Safety precautions should be followed at all times when
operating this equipment. Failure to read and understand the
Safety Messages and Operating Instructions could result in
injury to yourself and others.

This Owner's Manual has been
developed to provide complete
instructions for the safe and efficient

NOTE

operation of the

233 Submersible Pump.

using this pump, ensure that the
operating individual has read

and understands all
instructions in this manual.

STOW Model SS-

Before

HAZARD SYMBOLS

SAFETY MESSAGE ALERT SYMBOLS

The three (3) Safety Messages shown below will inform you
about potential hazards that could injure you or others. The
Safety Messages specifically address the level of exposure to
the operator, and are preceded by one of three words: DANGER,

Rotating Parts

NEVER operate equipment with covers,

or guards removed. Keep fingers, hands,
hair and clothing away from all moving
parts to prevent injury.

Accidental Starting

ALWAYS place the power source circuit

breaker or ON/OFF switch in the OFF
position, when the pump is not in use.

Sight and Hearing hazard

DANGER: You WILL be KILLED or

SERIOUSLY injured if you do not follow
directions.

WARNING: You CAN be KILLED or

SERIOUSLY injured if you do not follow
directions.

CAUTION: You CAN be injured if you

do not follow directions.

Potential hazards associated with the STOW SS-233
submersible pump operation will be referenced with Hazard
Symbols which appear throughout this manual, and will be
referenced in conjunction with Safety Message Alert Symbols.

Other important messages are provided throughout this manual
to help prevent damage to your submersible pump, other property,
or the surrounding environment.

ALWAYS wear approved eye and
hearing protection, if required.

Respiratory Hazard

ALWAYS wear approved respiratory

protection, if required.

Equipment Damage Messages

This submersible pump, other
property, or the surrounding

NOTE

environment could be damaged if
you do not follow instructions.

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 5

STOW SS-233 SUBMERSIBLE PUMP — RULES FOR SAFE OPERATION

■

CAUTION:

Failure to follow instructions in this manual may
lead to serious injury or even death! This

equipment is to be operated by trained and
qualified personnel only! This equipment is
for industrial use only.

The following safety guidelines should always be used when
operating the

GENERAL SAFETY

■

DO NOT operate or service this equipment
before reading this entire manual.

■

This equipment should not be operated by persons under 18
years of age.

■

NEVER operate this equipment without proper
protective clothing, shatterproof glasses, steel­toed boots and other protective devices required
by the job.

STOW Model SS-233

Submersible Pump:

ALWAYS make sure submersible pump is grounded.

■

NEVER use gas piping as an electrical ground.

■

DO NOT place hands or fingers inside pump when pump is
running.

■

ALWAYS make certain that the voltage supplied to the pump
is correct. Always read the pump's nameplate to determine
what the power requirements are. This pump requires 115
VAC single-phase power.

■

DO NOT restrict the flow of the discharge hose as it may
cause overheating.

■

Be careful of discharge whipping under pressure.

■

NEVER handle pump's AC power cord with

■

NEVER let an extension cord or plug connection

■

NEVER
a power source.

■

NEVER use a pump with a defective, frayed power cord. Check
the power cord on the pump for cuts in the insulation.

■

NEVER use a extension cord that is frayed or damaged where
the insulation has been cut.

stand in water

while AC power cord is connected to

wet hands

.

lay in wate

r.

■

■

■

NEVER operate this equipment when not feeling
well due to fatigue, illness or taking medicine.

■

NEVER operate this equipment under the
influence or drugs or alcohol.

■

NEVER use accessories or attachments, which are not
recommended by Multiquip for this equipment. Damage to
the equipment and/or injury to user may result.

■

Manufacture does not assume responsibility for any accident
due to equipment modifications.

■

Whenever necessary, replace nameplate, operation and
safety decals when they become difficult read.

■

ALWAYS check the machine for loosened threads or bolts
before starting.

■

■

■

■

■

■

ALWAYS make certain that proper extension cord has been
selected for the job See Table 2.

NEVER attempt to use the power cord as a lifting or lowering
device for the submersible pump.

When raising or lowering of the submersible pump is required,
always attach an adequate rope or lifting device to the correct
lifting point (handle) on the pump.

ALWAYS place the pump in an up-right position on a platform
before using. The platform will prevent the pump from
burrowing itself on soft sand or mud.

NEVER operate pump on its side.
DO NOT allow the pump to freeze in water.
NEVER leave an open pump chamber unattended.

The electrical voltage required to operate the pump can cause
severe injury or even death through physical contact with live
circuits.
pump before performing maintenance on the pump.

ALWAYS

disconnect the electrical power from the

■

NEVER operate the submersible pump in an explosive
atmosphere or near combustible materials. An explosion or
fire could result causing severe

PAGE 6 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

bodily harm or even death.

STOW SS-233 SUBMERSIBLE PUMP — RULES FOR SAFE OPERATION

■

ALWAYS make sure that electrical circuits are properly

grounded

per the

National Electrical Code

(NEC) and

Emergencies

.

■

local codes before operating pump. Severe injury or death by
electrocution can result from operating an ungrounded pump.

■

ALWAYS be sure the operator is familiar with proper safety
precautions and operations techniques before using
submersible pump.

■

DO NOT attempt to thaw-out a frozen pump by using a torch
or other source of flame. Application of heat in this manner
may heat the oil in the seal cavity above the critical point,
causing pump damage.

■

DO NOT pump water greater than 104 degrees Fahrenheit.
Also DO NOT pump liquids containing acid or alkali.

■

ALWAYS check strainer before pumping. Make sure strainer
is not clogged. Remove any large objects, dirt or debris from
the strainer to prevent clogging.

■

ALWAYS use a large basket strainer when pumping water
that contain large debris.

■

ALWAYS flush pump (clean) after use when pumping water
concentrated with heavy debris. It is very important to always
flush the pump before turning it off to prevent clogging.

■

ALWAYS store equipment properly when it is not being used.
Equipment should be stored in a clean, dry location out of the
reach of children.

■

ALWAYS read, understand, and follow procedures in
Operator’s Manual before attempting to operate equipment.

■

■

ALWAYS know the location of the nearest

ALWAYS know the location of the nearest and

In emergencies

nearest phone or

always

know the location of the

keep a phone on the job site

fire extinguisher

.

first aid kit

.

.

Also know the phone numbers of the nearest

ambulance, doctor

and

fire department

. This

information will be invaluable in the case of an

Maintenance Safety

■

NEVER lubricate components or attempt service on a running
machine.

■

ALWAYS allow the machine a proper amount of time to cool
before servicing.

■

Keep the machinery in proper running condition.

■

Fix damage to the machine immediately and always replace
broken parts.

■

DANGER! risk of

electrocution

electrical shock

or

exists if pump is used
for de-watering of swimming pools.
DO NOT use this pump for swimming
pool de-watering applications.

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 7

STOW SS-233 SUBMERSIBLE PUMP — SPECIFICATIONS

SNOITACIFICEPS.1ELBAT

ledoM

epyTpmuPelbisrembuS

rellepmI

eziSegrahcsiD&noitcuS

yticapaCgnipmuPmumixaM

thgieHegrahcsiD

leveLgnipmuPevobA

rewoP

esahPegatloV

spmAgnitratS

spmAgninnuR

332-SS

citsalP

)mm8.05(.ni00.2

etunim/snollag46

)etunim/sretil832(

)sretil280,41(rh/snollag027,3)sretem5.1(tf5

)sretil294,21(rh/snollag003,3)sretem0.3(tf01
)sretil122,01(rh/snollag007,2)sretem5.4(tf51

)sretil059,7(rh/snollag001,2)sretem0.6(tf02

)wk73.0(PH5.0

V511Ø1

0.03

3.2

noitcetorPdoalrevOlamrehT

noitatoR

htgneLelbaCrewoP

)thgieHxaiD(snoisnemiD

)gnippihS(thgieWteNyrD

thgieWteNyrD

1. Motor Rotation – Upon start-up, the pump "kicks" in the opposite direction of motor rotation. The correct rotation is counter-
clockwise (CCW) as viewed from the impeller end of the pump.

Pumps with the "CSA" mark are

NOTE

tested to UL standard UL778 and
certified to CSA standard C22.2 N0.

108.

SEY

WCC

)sretem690.6(.tf02

).mc8.63(.ni5.41x).mc3.02(.ni0.8

).gK53.6(.sbl0.41

).gK44.5.sbl0.21

PAGE 8 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

STOW SS-233 SUBMERSIBLE PUMP — GENERAL INFORMATION

Introduction

The

STOW Model SS-233

pump water and is used for the draining (de-watering) of flooded
rooms, drains and fill tanks, power fountains and waterfalls
swimming pool covers, and flat roofs.

A plastic impeller is attached to the output shaft of a 1/2 HP
electric motor which provides adequate power for general
purpose pumping. This submersible pump is supplied complete
with an electric power cable, and a discharge port located at the
top of the pump which accepts a 2-inch hose.

This pump is ideal for portability because of its light weight and
carrying handle. In addition this pump will pump dry to 1 inch.
Built in overload protection protect the electric motor from
overheating.

The pump when in use, should be installed as free standing
(upright position) on its strainer base. A 2-inch discharge hose
(not supplied) should be connected to the discharge port located
on top of the pump. The discharge hose should be adequately
supported to avoid stress on the pump.

For maximum water flow, the discharge hose should be kept as
short as possible, and with minimum elevation above the pump.
Remember as the length and/or height of the discharge hose is
increased, the flow of water will be reduced. Also any reduction
in the hose size, and any fittings such as valves or outlet nozzles,
will restrict the water flow.

To avoid back-siphonage when the pump is switched off, ensure
that the end of the discharge hose is installed above the water
level at the final discharge point.

submersible pumps is designed to

This pump must always be positioned on a platform in an upright
position. NEVER operate the pump by a suspended rope. To
prevent large solids from entering the pump, install a wire mesh
screen or similar barrier around the pump.

If the pump was used to pump water containing mud, silt, use
clean water to flush out the pump after each use.

DO NOT allow the pump to run dry, as this will damage the
pump. During maintenance, dry running is permissible but only
for a few seconds.

NEVER lift the pump by its electrical power cord. ALWAYS lift
the pump by its carrying handle or attached a rope to carrying
handle.

A fully submerged pump in liquid will not freeze, unless the liquid
freezes. DO NOT allow a partially submerged pump to freeze.
The expansion of water freezing in the volute may crack the
pump, causing expensive repairs. If there is any danger of the
pump being subjected to freezing temperatures, Lift the pump
from water and allow it to drain thoroughly.

If the pump jams or the pump rotor locks for any reason,
disconnect the pump from the power source immediately.
Allowing the pump motor to cycle ON and OFF under an overload
condition can burn out the motor.

When replacement of nuts and bolts is required, use only
recommended parts as referenced in the parts section of this
manual. This pump uses
measurement threads.

metric

threads. DO NOT use english

When the pump is switched off, the water remaining in the hose
will run back through the pump. This can be avoided by placing
a non-return valve in the hose nearest the pump.

NEVER use this submersible pump to pump flammable liquids
or operate in a explosive or flammable environment.

Avoid using this pump in conditions where mud, grit, silt or other
debris are present. These conditions could cause blockage and
cause excessive pump wear.

DO NOT install the pump directly into an area where there is a
heavy build-up of mud, grit, silt or debris. If this condition is present,
install the pump on a platform before operating.

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 9

STOW SS-233 SUBMERSIBLE PUMP — COMPONENTS

Figure 1. Submersible Pump Components

Figures 1 shows the location of the basic components, for the
STOW Model SS-233 submersible pump. Listed below is a brief
explanation of each component.

1. AC Power Cable – This unit is supplied with a 20 ft. (6.1
meters) AC power cable. Always check the cable for signs
of wear. NEVER! use a defective power cable. Replace the
cable immediately if the cable is worn or defective.

2. 2-Inch NPT Fitting – Install this fitting into the discharge
port of the pump

3. Discharge Port – Connect a 2" NPT hose to this port.
Remember to adequately support the discharge hose to
avoid stress on the pump.

4. Thermal Overload Protection – This pump has an internal
thermal overload protection device that will shut-down the
motor in the event of high operating temperatures. The motor
will automatically restart once the temperature returns to
an acceptable operating temperature.

5. Strainer Base – This strainer base is made of durable
plastic. DO NOT pump large objects or debris with this
pump. This pump is for pumping water only. For de-watering
purposes, always place the strainer base on a platform.

6. Electric Motor – This unit utilizes a single-phase, 115 V,

0.5 HP electric motor. Consult with a licenced electrician
before connecting motor to a power source. Observe all
city and local safety codes.

7. Volute/Impeller – Impellers are constructed of thermo
plastic to minimizes wear and prolong service life.

PAGE 10 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

Operation

STOW SS-233 SUBMERSIBLE PUMP — OPERATION

1. Attach a suitable lifting cable (rope) to the carrying handle
(Figure 2) on the pump and lower the pump into place. For
applications where there is an excessive amount of mud, grit
or silt, the use of a support platform is desirable. When
pumping water from swimming pool type applications where
there is little or no debris, the support platform is not required.

2. Make sure the pump is always placed in an upright position,
not tilted (Figure 3). Never position the pump directly on a soft,
loose bottom. Remember to attain maximum pumping ca­pacity and prevent excessive wear, position the pump so it
will not burrow itself into sand or clay.

Figure 2. Submersible Pump Upright Position

(Correct)

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 11

Figure 3. Submersible Pump Upright Position

(Incorrect)

3. After the pump has been positioned correctly into place,
power can be applied to the pump's electric motor.

STOW SS-233 SUBMERSIBLE PUMP — OPERATION

4. NEVER! grab or touch a live power cord (Figure 4) with wet
hands, the possibility exists of

and even

tion

(POWER ON)

DANGER:DANGER:

DANGER:

DANGER:DANGER:

death

.

POWER

CORD

Figure 4. Power Cord (Wet Hands

NEVER! grab or touch a live power cord. DO
NOT stand in water when connecting the

pump's power cord into a voltage source. The
possibility exist of electrical shock, electrocution
and possibly

electrical shock, electrocu-

WET

HANDS

death!

4. Wait a few seconds and water should begin to flow from the
discharge hose.

5. If water is not flowing from the discharge hose or not flowing
freely after a few minutes, remove the power from the pump
and check the system for leaks.

Pump Shut-Down/Clean-up

1. Remove the power from the pump by turning off the circuit
breaker or switch that provides power to the pump. Remem­ber to make sure that hands are dry (not wet), and feet are not
standing in water when removing or disconnecting power
from the pump.

2. Using the lifting rope, lift the pump up from its current position.
Remove the discharge hose from the discharge port on the
pump.

3. If the pump was used to pump mud, grit or silt, flush vigorously
with clean water.

4. Remove the pump from the water. Wipe off any mud or debris
that might have attached itself to the pump.

5. Store pump in a clean dry place away from dirt and debris.

WARNING:

3. If all of the pump's electrical requirements have been met,
insert the power plug (Figure 5) on the pump into the power
source receptace. Make sure the extension cord is of proper
size, see Table 3. It is
cord be plugged into a
possibility of

Figure 5. Conneting the Power

electrical shock

recommended

GFCI receptacle

that the pump's power

to prevent the

.

WARNING:

NEVER!

the pump's AC power cord.

This pump is supplied with a grounding
conductor and a grounding-type attachement

plug. To reduce the possibility of electric shock,
make certain that pump is connected only to a
properly grounded receptacle.

cut

or

remove

the ground prong from

PAGE 12 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

STOW SS-233 SUBMERSIBLE PUMP — TROUBLESHOOTING/CABLE

GNITOOHSELBUORTPMUP.2ELBAT

MOTPMYS MELBORPELBISSOP NOITULOS

?spma/egatlovtcerrocnI

?snoitcennoclacirtcelekcehC

tratSoTsliaFpmuP

?rekaerb

?dekcolrellepmI

?esoh

lluFrevileDotsliaFpmuP

tuptuO

?egatlovwoL

tiucricevitcefedroesufnwolB

egrahcsiddetcirtserrodetsiwT

?reniartspmupdeggolC .reniartsnaelC

.drocrewoptcepsnI

.rekaerbtiucric

.enilesohmorfgolcevomeR.deknik-nutalfesohyaL

.htgnelderiuqerehtrofyticapac

ehtotdeilppusgniebsi)Ø1CAV511(egatlovreporptahtkcehC

tnerrucfotnuomaetauqedanasierehttahtkcehcoslA.pmup

.rekaerbtiucricecruosrewopkcehC.pmupehtnurot)spma(

deppirtroesufnwolbfoesuackcehC.rekaerbtiucricroesufecalpeR

rellepmireporpmidnagniggolcrofkcehcdnadrocrewoptcennocsiD

.ecivednoitcetorpdaolrevokcehC.pmupgolcnU.ecnaraelc

egatloV.dezigrenesipmupelihwegatlovkcehcotretemtlovaesU
nafI.)daoldnadaolon(ecruosrewopkcehC.%01±nihtiwebtsum
gniyrrac-tnerrucetauqedasahtierusekam,desusidrocnoisnetxe

)noitarepOesahPelgniS,zH06(noitceleSelbaC.3elbaT

nitnerruC

serepmA

5.2003.tf0001.tf006.tf573.tf052

5006.tf005.tf003.tf002.tf521

5.7009.tf053.tf002.tf521.tf001

010021.tf052.tf051.tf001

510081.tf051.tf001.tf56

020042.tf521.tf57.tf05

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 13

sttaWnIdaoLhtgneLelbaCelbawollAmumixaM

CAV511eriW01#eriW21#eriW41#eriW61#

.egatlovwolmorftlusernacegamadtnempiuqE:NOITUAC

STOW SS-233 SUBMERSIBLE PUMP — PUMP ASSY.

PAGE 14 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

STOW SS-233 SUBMERSIBLE PUMP — PUMP ASSY.

PUMP ASSY.

NO. PART NO. PART NAME QTY. REMARKS

1 020177 CABLE 20 FT 1
2 020246 FITTING, 2" NPT 1

3 SUBMERSIBLE PUMP ....................... 1 ................... CONTACT MQ UNIT SALES

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 15

Effective: July 15, 2003

TERMS AND CONDITIONS OF SALE — PARTS

Terms and Conditions of Sale

STOW Construction Equipment

PAYMENT TERMS

Terms of payment for unit sales are 2% 15
days net 30 days from date of invoice unless
otherwise specifically stated on our invoice.
Parts invoices have terms of net 10 days.
Minimum parts billing is $15.00 net.

Applicable discounts will be computed on
merchandise value only. Late charges will be
assessed at prevailing rates. Cash discounts
cannot be taken on current billings if any
previously billed amounts are past due.

FREIGHT POLICY

Freight policy is established to offer customers
every advantage possible. Due to bulk freight
ratings on some equipment and other shipping
considerations, freight policies differ by
equipment type. Actual back freight may be
charged for shipments originating from other
than specified FOB warehouses. See Freight
Policy for details.

All STOW domestic sales are FOB nearest
available designated MQ/STOW warehouse.
Export orders are ex-works factory located in
Carson, CA or Boise, ID.

Additions to orders already shipped cannot be
accepted for freight minimums.

Should STOW elect to make partial shipments
of an order originally complying with the “freight
allowed” requirements, transportation charges
will be absorbed by STOW on any subsequent
shipment applying to that order.

All other orders will be shipped collect or prepaid
with charges added to the invoice. STOW’s
responsibility ceases when a signed manifest
has been obtained from the carrier, and any
claim for shortage or damage must be settled
between the consignee and the carrier.

Parts: FOB Carson, California or Boise,
Idaho. See Freight Policy for details and

additional discounts.

DROP SHIPMENTS

STOW reserves the right to refuse Drop
Shipments outside the normal service area of
the purchasing dealer.

FIELD WAREHOUSES

Field Warehouses are currently located in
California, Georgia, Idaho, Iowa, and New
Jersey

SPECIAL EXPEDITING SERVICE

The higher of a $35.00 surcharge or actual
costs will be added to the invoice for special
handling, including bus shipments, or in cases
where STOW personnel must personally deliver
the equipment or parts to the carrier.

RETURNED GOODS POLICY

Return shipments may be accepted and credit
allowed, subject to the following provisions.

1. A Returned Material Authorization (RMA)
must be approved by STOW prior to
shipment. Approvals for returned goods
must be with just cause and are at the
sole discretion of STOW. A copy of the
Authorization must accompany the shipment
to the designated Warehouse.

2. Parts being returned must be listed as
currently supplied on the current parts list.

3. Parts must be in new and resalable condition
in the original package, with part numbers
clearly marked.

4. Units and accessories must be current
models in the latest price list and in new and
resalable condition.

5. Special order items are not returnable for
credit.

6. Credit on returned parts and units will be
issued at actual dealer net price at time of
purchase less 15% restocking charge.

7. All returned shipments are to be made to
the STOW designated receiving point,
freight prepaid at the sender’s expense.

The sender will be notified of any material
received that does not meet the above
provisions. Such material will be held for 30
days from notification pending instructions. If a
reply is not received within 30 days, the material
will be returned to the sender at his expense
with no credit issued.

PRICING, REBATES AND
SPECIFICATIONS

Every effort will be made to provide adequate
notice of changes; however, prices and
equipment specifications are subject to change
without notice.

Price changes are effective on a specific date
and all orders received on or after that date will
be billed at the revised price.

Rebates for price reductions and added charges
for price increases will not be made for stock in
dealer inventory at the time of a price change.

STOW reserves the right to quote and sell direct
to Government agencies and to Original
Equipment Manufacturer accounts who use our
products as integral parts of their own products.

LIMITATION OF SELLER’S LIABILITY

STOW shall not be liable hereunder for damages
in excess of the purchase price of the item with
respect to which damages are claimed and in
no event shall STOW be liable for loss of profit
or good will or for any other special, consequential
or incidental damages.

LIMITATION OF WARRANTIES

There are no warranties, express or implied,
made by STOW. hereunder on Products
manufactured or distributed by it except the
warranty against defects in material and
workmanship on new Products to the original
purchaser, as set forth in the STOW New
Product Limited Warranty.

STOW CONSTRUCTION EQUIPMENT

POST OFFICE BOX 6254
CARSON, CALIFORNIA 90749
310-661-4242 • 877-BUY-STOW
FAX: [phone]

Atlanta • Boise • Newark • Quebec, Canada

Manchester, UK • Rio de Janeiro, BR • Puebla, MX

E-MAIL: [e-mail]
www.stowmfg.com

PAGE 16 — STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. #2 (05/03/04)

NOTE PAGE

STOW SS-233 SUBMERSIBLE PUMP — OPERATION MANUAL — REV. 2 (05/03/04) — PAGE 17

OPERATION AND PARTS MANUAL

HERE'S HOW TO GET HELP

PLEASE HAVE THE MODEL AND SERIAL

NUMBER

ON-HAND

WHEN CALLING

PARTS DEPARTMENT

800-427-1244 FAX: [phone]
310-537-3700 FAX: [phone]

SERVICE DEPARTMENT

800-478-1244 FAX: [phone]
310-537-3700

TECHNICAL ASSISTANCE

800-478-1244 FAX: [phone]

WARRANTY DEPARTMENT

800-421-1244, EXT. 279 FAX: [phone]
310-537-3700, EXT. 279

SALES DEPARTMENT

310-661-4242 FAX: [phone]
877-289-7869 (877-BUY-STOW)

STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT

STOW CONSTRUCTION EQUIPMENT

STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT

A DIVISION OF MULTIQUIP INC.

POST OFFICE BOX 6254

CARSON, CA 90749
310-537-3700 • 888-252-STOW [888-252-7869]
FAX: [phone] • FAX: [phone]
E-MAIL: [e-mail] • WWW: stowmfg.com

PARTS DEPARTMENT:

800-427-1244
FAX: [phone]

SERVICE DEPARTMENT/TECHNICAL ASSISTANCE:

800-478-1244
FAX: [phone]