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Shipping Address (if different than billing address)
Return Fax Number
Applicable Model Number
Quantity, Part Number and Description of Each Part
NOTE
Unless otherwise indicated by customer, all orders are treated as
within 24 hours. We will make every effort to ship
if received prior to 2PM PST.
WE ACCEPT ALL MAJOR CREDIT CARDS!
❒
❒❒
Stock Orders
Specify Preferred Method of Shipment:
✓
Fed Ex/UPS
■
Priority One
■
Ground
■ Next Day
■
Second/Third Day
Air Shipments
must be noted on fax or web order form.
✓ DHL
✓
Tr u ck
Standard Orders
the same day the order is received,
and will ship
QP-201TE — SAFETY MESSAGE ALERT SYMBOLS
FOR YOUR SAFETY AND THE SAFETY OF OTHERS!
Safety precautions should be followed at all times when operating
this equipment. Failure to read and understand the Safety
Messages and Operating Instructions could result in injury to
yourself and others.
This Owner's Manual has been
developed to provide complete
instructions for the safe and efficient
NOTE
operation of the Multiquip
QP-201TE Trash Pump.
the engine manufacturers instructions
for data relative to its safe operation.
Before using these pumps,
ensure that the operating
individual has read and
understands all instructions in
this manual.
Model
Refer to
HAZARD SYMBOLS
SAFETY MESSAGE ALERT SYMBOLS
The three (3) Safety Messages shown below will inform you
about potential hazards that could injure you or others. The
Safety Messages specifically address the level of exposure to
the operator, and are preceded by one of three words: DANGER,
WARNING, or CAUTION.
Lethal Exhaust Gases
Engine exhaust gases contain poisonous
carbon monoxide. This gas is colorless and
odorless, and can cause death if inhaled.
NEVER operate this equipment in a confined
area or enclosed structure that does not
provide ample free flow air.
Explosive Fuel
GASOLINE is extremely flammable, and itsvapors can cause an explosion if ignited. DO
NOT start the engine near spilled fuel or
combustible fluids. DO NOT fill the fuel tank
while the engine is running or hot. DO NOT
overfill tank, since spilled fuel could ignite if it
comes into contact with hot engine parts or
sparks from the ignition system. Store fuel in
approved containers, in well-ventilated areas
and away from sparks and flames. NEVER
DANGER: You WILL be KILLED or
SERIOUSLY injured if you do not follow
WARNING: You CAN be KILLED or
SERIOUSLY injured if you do not follow
directions.
CAUTION: You CAN be injured if you
do not follow directions.
Potential hazards associated with the QP-201TE Trash Pump
operation will be referenced with Hazard Symbols which appear
throughout this manual, and will be referenced in conjunction
with Safety Message Alert Symbols.
Burn Hazards
Engine components can generate extreme heat.
To prevent burns, DO NOT touch these areas
while the engine is running or immediately after
operations. Never operate the engine with heat
shields or heat guards removed.
Rotating Parts
NEVER operate equipment with covers, or
guards removed. Keep fingers, hands, hair and
clothing away from all moving parts to prevent
injury.
Failure to follow instructions in this manual may
lead to serious injury or even death! This
equipment is to be operated by trained and
qualified personnel only! This equipment is for
industrial use only.
The following safety guidelines should always be used when
operating the
GENERAL SAFETY
■
DO NOT operate or service this equipment before
reading this entire manual.
■
This equipment should not be operated by
persons under 18 years of age.
■
NEVER operate this equipment without proper
protective clothing, shatterproof glasses, steeltoed boots and other protective devices required
by the job.
trash pump
:
NEVER touch the hot exhaust manifold,
muffler or cylinder. Allow these parts to
cool before servicing engine or pump.
■
High Temperatures – Allow the engine to cool before adding
fuel or performing service and maintenance functions. Contact
hot
with
■
The engine of this pump requires an adequate free flow of
cooling air.
narrow area where free flow of the air is restricted. If the air
components can cause serious burns.
NEVER!
operate the roller in any enclosed or
flow is restricted it will cause
serious damage to the
pump or engine and may
cause injury to people and
property. Remember the
pump's engine gives off
DEADLY gases.
■
NEVER operate this equipment when not feeling
well due to fatigue, illness or taking medicine.
■
NEVER operate this equipment under the
influence or drugs or alcohol.
■
Whenever necessary, replace nameplate, operation and
safety decals when they become difficult read.
■
ALWAYS check the machine for loosened threads or bolts
before starting.
■
ALWAYS wear proper respiratory (mask) hearing and eye
protection equipment when operating the pump.
■
ALWAYS refuel in a well-ventilated area, away from sparks
and open flames.
■
ALWAYS use extreme caution when working with flammable
liquids. When refueling, stop the engine and allow it to cool.
DO NOT
could result from fuel vapors, or if fuel is spilled on a hot
engine.
■
NEVER operate the pump in an
atmosphere
materials. An explosion or fire could result
causing severe
smoke around or near the machine. Fire or explosion
explosive
or near combustible
bodily harm or even
death.
■
Topping-off to filler port is dangerous, as it tends to spill fuel.
■
Refer to the
questions or information.
■
NEVER use accessories or attachments, which are not
recommended by Multiquip for this equipment. Damage to
the equipment and/or injury to user may result.
Engine Owner's Manual
for engine technical
■
Manufacturer does not assume responsibility for any accident
due to equipment modifications.
NEVER Run engine without air cleaner. Severe engine
damage may occur.
■
ALWAYS read, understand, and follow procedures in
Operator’s Manual before attempting to operate equipment.
■
ALWAYS be sure the operator is familiar with proper safety
precautions and operation techniques before using pump.
■
ALWAYS store equipment properly when it is not being used.
Equipment should be stored in a clean, dry location out of the
reach of children.
■
NEVER leave the pump unattended, turn off engine when
unattended.
■
Unauthorized equipment modifications will void all
warranties.
■
NEVER pump volatile, explosive, flammable or low flash
point fluids. These fluids could ignite or explode.
■
NEVER operate the pump in an
■
Before starting the pump, check that the clean-out cover is
explosive
atmosphere.
securely fasten.
■
ALWAYS ensure pump is on level ground before use.
■
Become familiar with the components of the pump before
■
■
Maintenance Safety
■
■
■
■
■
■
operating.
■
ALWAYS replace any worn or damaged warning decals.
■
NEVER pump corrosive chemicals or water containing toxic
substances. These fluids could create serious health and
environmental hazards. Contact local authorities for
■
Emergencies
■
assistance.
RULES FOR SAFE OPERATION
High Temperatures – Always stop engine and allow the
engine to cool before adding fuel, oil or performing service
hot
and maintenance functions. Contact with
cause serious burns.
NEVER disconnect any
These devices are intended for operator safety. Disconnection
of these devices can cause severe injury, bodily harm or even
death! Disconnection of any of these devices will void all
warranties.
"emergency or safety devices"
NEVER lubricate components or attempt service on a running
machine.
ALWAYS allow the machine a proper amount of time to cool
before servicing.
Keep the machinery in proper running condition.
Fix damage to the machine immediately and always replace
broken parts, or missing decals.
Dispose of hazardous waste properly. Examples of potentially
hazardous waste are used motor oil, fuel and fuel filters.
DO NOT use food or plastic containers to dispose of
hazardous waste.
DO NOT pour waste, oil or fuel directly onto the ground,
down a drain or into any water source.
ALWAYS know the location of the
nearest
fire extinguisher
.
components can
.
■
NEVER open the priming plug when pump is hot. Hot water
inside could be pressurized much like the radiator of an
automobile. Allow pump to cool to the touch before loosening
plug.
■
NEVER open the pump housing during operation or start the
pump with the clean-out cover removed. The rotating impeller
inside the pump can cut or sever objects caught in it.
■
NEVER block or restrict flow from discharge hose. Remove
kinks from discharge line before starting pump. Operation
with a blocked discharge line can cause water inside pump
to overheat.
■
ALWAYS fill the pump casing with water before starting the
engine. Failure to maintain water inside the pump housing
will cause severe damage to the pump.
■
In winter drain water from pump housing to prevent freezing.
is designed to be used for dewatering applications. Both the suction and discharge ports on
the QP-201TE trash pump use a 2-inch diameter opening, which
allows the pump to pump at a rate of approximately 175 gallons/
minute (gpm) or 660 liters/minute (lpm).
Centrifugal or self priming pumps are designed to purge air from
the suction line and create a partial vacuum in the pump body.
The reduced atmospheric pressure inside the pump allows water
to flow through the suction line and into the pump body. The
centrifugal force created by the rotating impeller pressurizes the
Elevation
Higher elevations will effect the performance of the pump. Due to
less atmospheric pressure at higher altitudes, pumps DO NOT
have the priming ability that they have at sea level. This is due to
the “thinner air” or lack of oxygen at higher altitudes.
A general rule of thumb is that for every 1,000 feet of elevation
above sea level a pump will lose one foot of priming ability.
For example, in Flagstaff, Arizona where the elevation is
approximately 7,000 feet, the pump would have a suction lift of
only 18 feet rather than the 25 feet at sea level. Table 3 shows
suction lift at various elevations.
water and expels it from the pump.
Power Plant
This trash pump is powered by an 4.0 horsepower air cooled 4stroke, single cylinder
incorporates a low "
greater amount of debris and solids than standard centrifugal
pumps. These pumps generally handle solids up to 1/2 the size
of the discharge opening making them less likely to clog. Also
Table 4 shows percentage drops in performance as elevation
increases.
trash pumps are capable of handling water with 25% solids by
weight.
The advantage of using a trash pump is that it can be quickly and
easily disassembled in the field "
without tools
" and easily
cleaned when clogged.
Suction Lift
This pump is intended to be used for dewatering applications
and is capable of suction lifts up to 25 feet at sea level. For
optimal suction lift performance keep the suction hose or line as
short as possible. In general always place the pump as close to
the water as possible.
Pump Support
The pump should always be placed on
solid stationary ground
in a level position.
NEVER place the pump on
soft soil
. The suction hose or pipe
connection should always be checked for tightness and leaks. A
small suction leak in the hose or fittings could prevent the pump
from priming.
Figure 2 shows a typical application using the QP-201TE Trash pump. Please note that this pump is intended
for the removal of clean water and water containing some debris and solids. Maximum size of solids should
not exceed 1-inch (25 mm) in diameter. DO NOT set strainer on bottom of water bed. Placing the strainer
above the water bed will prevent the pump from drawing in excessive amounts of sand and foreign debris.
Figure 2. QP-201TE Pump Application
1.Pump – The model QP-201TE is a 2-inch trash pump used
in general de-watering applications. Typical dewatering
applications consist of manholes, septic tanks, fast and
slow seepage ditch water, silt water, mud water and muck
water.
2.Fill Cap – Prior to operation, the pump casing should be
filled with water. Remove this cap to add water to the pump.
After the initial prime, a sufficient amount of water will be
retained in the casing so that the operator will not need to
re-prime later.
If the casing is dry or has insufficient water, the pump will
have difficulty in priming which could lead to premature
mechanical seal wear thus causing damage to the pump.
3.Discharge Port – Connect a 2-inch discharge hose to this
port.
4.Worm Clamp – Used to secure the hose to the inlet and
outlet ports on the pump. Use two clamps to secure the
hose on the inlet side of the pump.
5.Discharge Hose – Connect this flexible rubber hose to
the discharge port on the pump. Make sure that the hose
lays flat and is not kinked. Use only recommended type
discharge hose. Contact Multiquip parts department for
ordering information.
6.Suction Port – Connect a 2-inch inlet hose to this port.
7.Suction Hose – Connect this flexible rubber hose to the
8.Clean-out Cover Handles – To gain access to the pump's
9.Drain Plug – Remove this plug to drain water from the
10.Clean-out Cover – Remove cover to gain access to the
11.Locking Knobs– Turn both knobs clockwise to secure
12.Strainer – Always attach a strainer to bottom side of the
Use two worm clamps to secure the hose.
suction port on the pump. Make sure that the hose lays flat
and is not kinked. Use only recommended type suction
hose. Contact Multiquip parts department for ordering
information
clean-out area, grip both handles, then pull to remove cover.
Make sure both locking knobs have been released before
attempting to remove clean-out cover.
pump.
clean-out area.
clean-out cover, turn counter-clockwise to release cover.
suction hose to prevent large objects and debris from
entering the pump. Strainer should be positioned so that it
will remain completely under water. Running the pump with
the strainer above water for long periods can damage pump.
The engine (Figure 3) must be checked for proper lubrication and
filled with fuel prior to operation. Refer to the ROBIN engine service
manual for instructions and details for proper operation and servicing.
1.Muffler – Used to reduce noise and emissions.
WARNING
Engine components can generate extreme heat.
To prevent burns, DO NOT touch these areas
while the engine is running or immediately after operating. NEVER
operate the engine with the muffler removed.
2.Air Cleaner – Prevents dirt and other debris from entering
the fuel system. Remove wing-nut on top of air filter
cannister to gain access to filter element.
3.Fuel Tank – Holds unleaded gasoline. For additional
information refer to ROBIN engine owner's manual.
4.Fuel Filler Cap – Remove this cap to add unleaded
gasoline to the fuel tank. Make sure cap is tightened
securely. DO NOT over fill.
DANGER
5.Throttle Lever – Used to adjust engine RPM speed (lever
advanced forward
FAST
6.Recoil Starter (pull rope) – Manual-starting method. Pull
the starter grip until resistance is felt, then pull briskly and
smoothly.
7.Choke Lever – Used in the starting of a cold engine, or in
cold weather conditions. The choke enriches the fuel
mixture.
8.Fuel Valve Lever – OPEN to let fuel flow, CLOSE to stop
the flow of fuel.
9.Spark Plug – Provides spark to the ignition system. Set
spark plug gap to 0.6 - 0.7 mm (0.028 - 0.031 inch) Clean
spark plug once a week.
10.Engine ON/OFF Switch – ON position permits engine
starting, OFF position stops engine operations.
11.Oil Drain Plug – Remove this plug to drain engine oil from
the crankcase.
12.Oil Dipstick/ Filler Cap– Remove the filler cap dipstick
when checking the engine oil level. Add engine oil through
this filler port. See Table 5 for recommended type engine
oil.
QP-201TE — BASIC ENGINE
SLOW
, lever back toward operator
).
Adding fuel to the tank should be done only when
the engine is stopped and has had an opportunity to
cool down. In the event of a fuel spill, DO NOT attempt to start the
engine until the fuel residue has been completely wiped up, and the
area surrounding the engine is dry.
Operating the engine without an air
filter, with a damaged air filter, or a
filter in need of replacement will
allow dirt to enter the engine,
causing rapid engine wear.
QP-201TE — PRE-INSPECTION (ENGINE)
CAUTIONCAUTION
CAUTION
CAUTIONCAUTION
NEVER operate the pump in a
confined area or enclosed area
structure that does not provide
free flow of air
ample
ALWAYS wear approved eye and hearing
protection before operating the pump.
Before Starting
1.Read safety instructions at the
beginning of manual.
2.Clean the pump, removing dirt and
dust, particularly the engine
cooling air inlet, carburetor and air
cleaner.
3.Check the air filter for dirt and dust. If air filter is dirty, replace
air filter with a new one as required.
4.Check carburetor for external dirt and dust. Clean with dry
compressed air.
.
3.Insert and remove the dipstick without screwing it into the filler
neck. Check the oil level shown on the dipstick.
4.If the oil level is low (Figure 5), fill to the edge of the oil filler
hole with the recommended oil type (Table 5). Maximum oil
capacity is 0.63 quarts (0.60 liters)
Figure 5. Engine Oil Dipstick (Oil Level)
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5.Check fastening nuts and bolts for tightness.
DANGERDANGER
DANGER
Engine Oil Check
1.To check the engine oil level, place the pump on secure
level ground with the engine stopped.
2.Remove the filler dipstick from the engine oil filler hole
(Figure 4) and wipe clean.
Figure 4. Engine Oil Dipstick (Removal)
DANGERDANGER
Fuel Check
1.Remove the gasoline cap located on top of fuel tank.
2.Visually inspect to see if the fuel level is low. If fuel is low,
replenish with unleaded fuel.
3.When refueling, be sure to use a strainer for filtration. DO
NOT top-off fuel. Wipe up any spilled fuel
Explosive Fuel
Motor fuels are highly flammable and can be
dangerous if mishandled. DO NOT smoke
while refueling. DO NOT attempt to refuel the
pump if the engine is
2.Place pump as near to water as
possible, on a firm flat, level surface.
3.To prime pump, remove fill cap (Figure 2) and fill pump casing
with water. If the pump casing is not filled with water before
starting, it will not begin pumping.
5.The discharge hose is usually a
6.Make sure the
CAUTION :
Pump casing
using pump. Otherwise pump will not be able
to begin pumping.
must
be filled with water before
CAUTION :
WARNING :
DO NOT open
inside may be under pressure.
fill cap
if pump is hot! Water
Suction and discharge hoses are
NOTE
available from Multiquip. Contact
your nearest dealer for more
information.
collapsible
hose, however if a thin-walled discharge hose is not available, a rigid suction hose can be substituted in its place.
suction strainer
securely attached to the water end of the suction hose. The
strainer is designed to protect the pump by preventing large
objects from being pulled into the pump.
The strainer should be positioned so it will remain
completely
the strainer above water for long periods can
damage the pump.
under water
(Figure 2) is clean and
. Running the pump with
(thin-walled)
CAUTION :
4.Check for
between the pump and engine housing, the seal inside the
pump may be worn or damaged. Continued operation of the
pump is not recommended. Further usage of the pump under
these conditions may cause severe water damage to engine.
Hoses and Clamps
1.Check that all hoses are
Make certain suction hose (Figure 2) does not have any air
leakage. Tighten hose clamps and couplings as required.
2.It is recommended that 2 clamps be used when securing the
suction hose to the inlet side (suction) of the pump.
3.Remember suction hoses must be
collapse when the pump is in operation.
4.Check that
Place hose so that it lays as straight as it is possible on the
ground. Remove any twists or sharp bends from hose which
may block the flow of water.
leaks
between pump and engine. If water is leaking
the
discharge
securely
hose (Figure 2) is not restricted.
attached to the pump.
rigid
enough not to
CAUTION :
DO NOT pump flammable fluids, corrosive
chemicals or fluids containing toxic substances.
These fluids can create potentially dangerous
health and environmental hazards. Contact local
authorities for assistance.
This pump uses a water-cooled
to prevent water from seeping into the engine.
The passage of water through the pump casing
lubricates the seal and prevents it from
overheating.
water in the casing as this will cause damage to
the mechanical seal.
6.Grasp the starter grip (Figure 11) and slowly pull it out. The
resistance becomes the hardest at a certain position, corresponding to the compression point. Pull the starter grip briskly
and smoothly for starting.
Figure 11. Starter Grip
7.If the engine has started, slowly return the choke lever
(Figure 12 ) to the
started repeat steps 1 through 6.
“OPEN”
position. If the engine has not
CAUTION :
Stopping The Engine
Normal Shutdown
1.Move the throttle lever to the IDLE position (Figure 14) and
run the engine for three minutes at low speed.
2.After the engine
“OFF” position (Figure 15).
ALWAYS run engine at
pumping.
Figure 14. Throttle Lever (Idle)
cools
, turn the engine ON/OFF switch to the
full speed
while
Figure 12. Choke Lever (Open)
8.Before the pump is placed into operation, run the engine for
several minutes. Check for fuel leaks, and noises that would
associate with a lose component.
3.Place the
To begin pumping, place the throttle lever (Figure 13) in the
pump has previously been
Severe pump damage will occur if pump has not
been primed.
To perform the pump vacuum test do the following:
1.Remove the pump fill cap (Figure 2), and fill the pump
with water.
2.Start the engine as outlined in the initial start-up section,
and wait for the pump to begin pumping.
3.As shown in Figure 17 (next page), place a water hose
inside the discharge opening of the pump, and turn on
the water. This flow of water into the discharge opening
will
prevent
4.Place the
the pump suction (inlet) opening (Figure 17) with the
vacuum gauge facing upwards. It may be necessary to
apply a small amount of water around the rubber seal of
the vacuum tester to make a good suction fit.
the pump from running dry.
Pump Vacuum Tester
primed
(P/N 7000030) over
with water.
Adjusting Impeller Clearance
1.If it is necessary to replace impeller or volute, be sure
clearance between impeller and volute is adjusted
correctly.
2.The impeller should be as close to the volute as possible
without rubbing against it. Clearance is adjusted by
adding or removing
3.Check clearance between impeller and insert by slowly
pulling starter rope to turn impeller. Remove spark plug
to make it easier to turn impeller.
NOTE
down, additional shims may be required to maintain the
clearance between the impeller and insert.
4.Check the impeller
clearance between the impeller face and the volute. Also
check the shaft seal for wear, as well as the shaft sleeve.
shims
every six months
from behind the impeller.
It is important not to remove too
many shims or the clearance
between the impeller and volute
will become
performance will be reduced.
Remember as the impeller wear
too wide
and pump
for wear, and for
5.Check and make sure that there are no air leaks between
the vacuum tester and the inlet port on the pump. If air
leaks are present reseat vacuum tester.
6.Run the pump for a few minutes while monitoring the
vacuum gauge. If the gauge indicates a reading between
-25 and -20 in. Hg. (inches of mercury) then it can be
assumed that the pump is working correctly.
25 in. Hg (inches of mercury)
NOTE
7.If the vacuum tester gauge indicates a reading
below
is not functioning correctly, and corrective action needs
to be taken.
6.To test the
vacuum tester should remain attached to the pump
suction inlet port by vacuum. This indicates the pump's
flapper valve is seating properly to hold water in the
suction hose when the engine is stopped. This prevents
backflow and allows for faster priming when the engine
is restarted.
-20 in. Hg, it can then be assumed that the pump
flapper valve
translates into 25 feet of lift at
level
.
, shut down the engine. The
sea
Pump Cleaning
After pumping water containing large amounts of dirt and
debris, perform the following:
1.Remove the drain plug from the pump housing (Figure 2)
and drain any water left in the pump.
2.Loosen the two locking hand knobs (turn counterclockwise) and remove
3.Clean and remove dirt, debris from pump casing. Inspect
impeller and volute for wear. Replace any damaged or
worn parts.
CAUTION :
clean-out cover
The impeller may develop
extreme care when cleaning around the
impeller to prevent being cut.
Perform the engine maintenance procedures as indicated below:
DAILY
■
Thoroughly remove dirt and oil from the engine and control
area. Clean or replace the air cleaner elements as necessary.
Check and retighten all fasteners as necessary. Check the
spring box and bellows for oil leaks. Repair or replace as
needed.
WEEKLY
■
Remove the fuel filter cap and clean the inside of the fuel
tank.
■
Remove or clean the filter at the bottom of the tank.
■
Remove and clean the spark plug (Figure 18), then adjust
the spark gap to 0.028 ~0.031 inch (0.6~0.7 mm). This unit
has electronic ignition, which requires no adjustments.
DANGER :
ENGINE AIR CLEANER
1.Remove the air cleaner cover and foam filter element as
2.Wash the foam filter element in kerosene or diesel fuel.
DO NOT use gasoline as a cleaning solvent,
because that would create a risk of fire or
explosion.
shown in Figure 20.
Then saturate it in a mixture of 3 parts kerosene or diesel
fuel and 1 part engine oil. Completely squeeze the element to remove the mixture and re-install it back into the
air cleaner.
Figure 18. Spark Plug Gap
ENGINE OIL
warm
1.Drain the engine oil when the oil is
Figure 19.
2.Remove the oil drain bolt and sealing washer and allow
the oil to drain into a suitable container.
3.Replace engine oil with recommended type oil as listed
in Table 5. Engine oil capacity is 0.63 quarts (0.60 liters).
DO NOT overfill.
4.Install drain bolt with sealing washer and tighten securely.
For storage of the pump for over 30 days, the following is
required:
z
Drain the fuel tank completely.
z
Run the engine until the fuel in the injection system is
completely consumed.
z
Completely drain used oil from the engine crankcase
and fill with fresh clean oil, then follow the procedures
described in the engine manual for engine storage.
z
Remove the drain plug from the pump and drain out any
water from left in the housing.
z
Remove the pump cover and clean inside of pump
housing. Coat inside of pump housing with a light film of
oil to reduce corrosion. A spray can of oil works well for
this application.
z
Cover suction and discharge ports with duct tape to
prevent any foreign matter from falling into pump.
z
Cover pump and engine with plastic covering or
equivalent and store in a clean, dry place.
z
To protect the water cooled-seals, place one-half pint of
lubricating oil (new or used) through the discharge opening
on the pump and crank the engine several times. This
will prevent excessive corrosion and also keep the
mechanical seal lubricated.
330458220080SEAL WASHER M84
340131151235CAP SCREW (CASING) M12 X 352
350135051235CAP SCREW SET W/ SEAL RING M12 X 352
350135051295CAP SCREW SET W/ SEAL RING M12 X 952
All parts orders will be shipped collect or
prepaid with the charges added to the invoice.
All shipments are F.O.B. point of origin.
Multiquip’s responsibility ceases when a signed
manifest has been obtained from the carrier,
and any claim for shortage or damage must be
settled between the consignee and the carrier.
MINIMUM ORDER
The minimum charge for orders from Multiquip is $15.00 net. Customers will be asked
for instructions regarding handling of orders
not meeting this requirement.
RETURNED GOODS POLICY
Return shipments will be accepted and credit
will be allowed, subject to the following provisions:
1.A Returned Material Authorization must
be approved by Multiquip prior to shipment.
2.To obtain a Retur n Material Authorization,
a list must be provided to Multiquip Parts
Sales that defines item numbers, quantities, and descriptions of the items to be
returned.
a. The parts numbers and descriptions
must match the current parts price
list.
b. The list must be typed or computer
generated.
c. The list must state the reason(s) for
the return.
d. The list must reference the sales
order(s) or invoice(s) under which the
items were originally purchased.
e. The list must include the name and
phone number of the person requesting the RMA.
3.A copy of the Return Material Authorization must accompany the return shipment.
4.Freight is at the sender’s expense. All
parts must be returned freight prepaid to
Multiquip’s designated receiving point.
5.Parts must be in new and resalable con-
6.The following items are not returnable:
7.The sender will be notified of any material
8.Such material will be held for five working
9.Credit on returned parts will be issued at
10. In cases where an item is accepted, for
11. Credit issued will be applied to future
PRICING AND REBATES
Prices are subject to change without prior
notice. Price changes are effective on a specific date and all orders received on or after that
date will be billed at the revised price. Rebates
for price declines and added charges for price
increases will not be made for stock on hand
at the time of any price change.
Multiquip reserves the right to quote and sell
dition, in the original Multiquip package (if
any), and with Multiquip part numbers
clearly marked.
a. Obsolete parts. (If an item is in the
price book and shows as being replaced by another item, it is obsolete.)
b. Any parts with a limited shelf life
(such as gaskets, seals, “O” rings,
and other rubber parts) that were purchased more than six months prior to
the return date.
c. Any line item with an extended dealer
net price of less than $5.00.
d. Special order items.
e. Electrical components.
f.Paint, chemicals, and lubricants.
g. Decals and paper products.
h. Items purchased in kits.
received that is not acceptable.
days from notification, pending instructions. If a reply is not received within five
days, the material will be returned to the
sender at his expense.
dealer net price at time of the original
purchase, less a 15% restocking charge.
which the original purchase document
can not be determined, the price will be
based on the list price that was effective
twelve months prior to the RMA date.