Terms And Conditions Of Sale — Parts ................ 78
NOTICE
Specifications and part numbers are subject to change
without notice.
PAGE 4 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
PARTS ORDERING PROCEDURES
Ordering parts has never been easier!
If you have an MQ Account, to obtain a Username
Effective:
Choose from three easy options:
January 1st, 2006
Best Deal!
Order via Internet (Dealers Only):
Order parts on-line using Multiquip’s SmartEquip website!
■ View Parts Diagrams
■ Order Parts
■ Print Specifi cation Information
Goto www.multiquip.com and click on
Order Parts
to log in and save!
Order via Fax (Dealers Only):
All customers are welcome to order parts via Fax.
Domestic (US) Customers dial:
1-800-6-PARTS-7 (800-672-7877)
Order via Phone:
Non-Dealer Customers:
Contact your local Multiquip Dealer for
parts or call 800-427-1244 for help in
locating a dealer near you.
and Password, E-mail us at: parts@multiquip.
com.
To ob tain an MQ Ac cou nt , co nta ct yo ur
District Sales Manager for more information.
Use the internet and qualify for a 5% Discount
on Standard orders for all orders which include
complete part numbers.*
Fax your order in and qualify for a 2% Discount
on Standard orders for all orders which include
complete part numbers.*
Domestic (US) Dealers Call:
1-800-427-1244
International Customers should contact
their local Multiquip Representatives for
Parts Ordering information.
Note: Discounts Are Subject To Change
Note: Discounts Are Subject To Change
When ordering parts, please supply:
❒ Dealer Account Number
❒ Dealer Name and Address
❒ Shipping Address (if different than billing address)
❒ Return Fax Number
❒ Applicable Model Number
❒ Quantity, Part Number and Description of Each Part
NOTICE
All orders are treated as Standard Orders and will
ship the same day if received prior to 3PM PST.
❒ Specify Preferred Method of Shipment:✓ UPS/Fed Ex ✓ DHL
■ Priority One ✓ Truck
■ Ground
■ Next Day
■ Second/Third Day
www.multiquip.com
WE ACCEPT ALL MAJOR CREDIT CARDS!
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 5
SAFETY INFORMATION
Do not operate or service the equipment before reading the
Potential hazards associated with the operation of this
entire manual. Safety precautions should be followed at all
times when operating this equipment. Failure to read and
understand the safety messages and operating instructions
could result in injury to yourself and others.
SAFETY MESSAGES
The four safety messages shown below will inform you
about potential hazards that could injure you or others. The
safety messages specifi cally address the level of exposure
to the operator and are preceded by one of four words:
DANGER, WARNING, CAUTION or NOTICE.
SAFETY SYMBOLS
DANGER
Indicates a hazardous situation which, if not avoided,
WILL result in DEATH or SERIOUS INJURY.
WARNING
equipment will be referenced with hazard symbols which
may appear throughout this manual in conjunction with
safety messages.
Indicates a hazardous situation which, if not avoided,
COULD result in DEATH or SERIOUS INJURY.
CAUTION
Indicates a hazardous situation which, if not avoided,
COULD result in MINOR or MODERATE INJURY.
NOTICE
Addresses practices not related to personal injury.
PAGE 6 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
SAFETY INFORMATION
GENERAL SAFETY
NEVER use accessories or attachments that are not
recommended by MQ Power for this equipment. Damage
Also, know the
and
This information will be invaluable in
emergency or safety devices.
Disconnection of these devices can cause severe injury,
bodily harm or even death. Disconnection of any of these
ensure generator is on level ground before use.
keep the machine in proper running condition.
store equipment properly when it is not being
used. Equipment should be stored in a clean, dry location
out of the reach of children and unauthorized personnel
CAUTION
NEVER operate this equipment without proper protective
clothing, shatterproof glasses, respiratory protection,
hearing protection, steel-toed boots and other protective
devices required by the job or city and state regulations.
NEVER operate this equipment when not
feeling well due to fatigue, illness or when
under medication.
NEVER operate this equipment under the infl uence of
drugs or alcohol.
ALWAYS check the equipment for loosened threads or
bolts before starting.
DO NOT use the equipment for any purpose other than
its intended purposes or applications.
to the equipment and/or injury to user may result.
ALWAYS know the location of the nearest
fi re extinguisher.
ALWAYS know the location of the nearest
fi rst aid kit.
ALWAYS know the location of the nearest
phone or keep a phone on the job site.
phone numbers of the nearest ambulance, doctor
fi re department.
the case of an emergency.
GENERATOR SAFETY
DANGER
NEVER operate the equipment in an explosive
atmosphere or near combustible materials. An
explosion or fi re could result causing severe
bodily harm or even death.
WARNING
NOTICE
This equipment should only be operated by trained and
qualifi ed personnel 18 years of age and older.
Whenever necessary, replace nameplate, operation and
safety decals when they become diffi cult read.
Manufacturer does not assume responsibility for any
accident due to equipment modifi cations. Unauthorized
equipment modifi cation will void all warranties.
NEVER disconnect any
These devices are intended for operator safety.
devices will void all warranties.
CAUTION
NEVER lubricate components or attempt service on a
running machine.
NOTICE
ALWAYS
ALWAYS
Fix damage to machine and replace any broken parts
immediately.
ALWAYS
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 7
ENGINE SAFETY
NOTICE
run engine without an air fi lter or with a dirty air
fi lter. Severe engine damage may occur. Service air fi lter
Wet stacking is a common problem with diesel engines
no load applied. When a diesel engine operates without
suffi cient load (less than 40% of the rated output), it will
not operate at its optimum temperature. This will allow
In order for a diesel engine to operate at peak effi ciency,
it must be able to provide fuel and air in the proper ratio
and at a high enough engine temperature for the engine
applied to relieve the condition. It can reduce the system
Codes specify that in certain locations, spark arresters
must be used on internal combustion engines that use
hydrocarbon fuels. A spark arrester is a device designed
from the engine exhaust. Spark arresters are qualifi ed
SAFETY INFORMATION
DANGER
The engine fuel exhaust gases contain poisonous carbon
monoxide. This gas is colorless and odorless, and can
cause death if inhaled.
The engine of this equipment
requires an adequate free
fl ow of cooling air. NEVER
operate this equipment in
any enclosed or narrow area
where free fl ow of the air is
restricted. If the air fl ow is
restricted it will cause injury to people and property and
serious damage to the equipment or engine.
WARNING
D O NOT pl ace h ands or fing ers inside e ngine
compartment when engine is running.
NEVER operate the engine with heat shields or
guards removed.
Keep fi ngers, hands hair and clothing away
from all moving parts to prevent injury.
DO NOT remove the radiator cap while the
engine is hot. High pressure boiling water
will gush out of the radiator and severely
scald any persons in the general area of
the generator.
DO NOT remove the coolant drain plug while the engine
is hot. Hot coolant will gush out of the coolant tank and
severely scald any persons in the general area of the
generator.
NEVER
frequently to prevent engine malfunction.
NEVER tamper with the factory settings
of the engine or engine governor. Damage
to the engine or equipment can result
if operating in speed ranges above the
maximum allowable.
which are operated for extended periods with light or
unburned fuel to accumulate in the exhaust system,
which can foul the fuel injectors, engine valves and
exhaust system, including turbochargers, and reduce
the operating performance.
to completely burn all of the fuel.
Wet stacking does not usually cause any permanent
damage and can be alleviated if additional load is
performance and increase maintenance. Applying an
increasing load over a period of time until the excess
fuel is burned off and the system capacity is reached
usually can repair the condition. This can take several
hours to burn off the accumulated unburned fuel.
State Health Safety Codes and Public Resources
DO NOT remove the engine oil drain plug while the
engine is hot. Hot oil will gush out of the oil tank and
severely scald any persons in the general area of the
generator.
CAUTION
NEVER touch the hot exhaust manifold,
muffl er or cylinder. Allow these parts to cool
before servicing equipment.
PAGE 8 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
to prevent accidental discharge of sparks or fl ames
and rated by the United States Forest Service for this
purpose. In order to comply with local laws regarding
spark arresters, consult the engine distributor or the
local Health and Safety Administrator.
FUEL SAFETY
DANGER
Make sure the hitch and coupling of the towing vehicle
NEVER
tow a trailer with defective hitches, couplings, chains, etc.
Trailer tires should be infl ated to 50 psi cold.
safety
attach trailer’s safety chains to towing
make sure the vehicle and trailer directional,
unless
posted otherwise. Recommended off-road towing is not to
Avoid sudden stops and starts. This can cause skidding,
Trailer should be adjusted to a level position at all times
rolling
underneath the trailer’s bumper
Use the trailer’s swivel jack to adjust the trailer height to
SAFETY INFORMATION
are rated equal to, or greater than the trailer “gross
vehicle weight rating.”
DO NOT start the engine near spilled fuel or combustible
fl uids. Diesel fuel is extremely fl ammable and its vapors
can cause an explosion if ignited.
ALWAYS refuel in a well-ventilated area, away from
sparks and open fl ames.
ALWAYS use extreme caution when working with
fl ammable liquids.
DO NOT fi ll the fuel tank while the engine is running
or hot.
DO NOT overfi ll tank, since spilled fuel could ignite if it
comes into contact with hot engine parts or sparks from
the ignition system.
Store fuel in appropriate containers, in well-ventilated
areas and away from sparks and fl ames.
NEVER use fuel as a cleaning agent.
DO NOT smoke ar ound or near the
equipment. Fire or explosion could result
from fuel vapors or if fuel is spilled on a
hot engine.
TOWING SAFETY
Check with your local county or state safety
towing regulations, in addition to meeting
Department of Transpor tation (DOT)
Safety Towing Regulations, before towing
your generator.
Refer to MQ Power trailer manual for additional safety
information.
In order to reduce the possibility of an accident while
transporting the generator on public roads, ALWAYS
make sure the trailer that supports the generator and
the towing vehicle are mechanically sound and in good
operating condition.
ALWAYS shutdown engine before transporting
CAUTION
ALWAYS inspect the hitch and coupling for wear.
Check the tire air pressure on both towing vehicle and
trailer.
Also check the tire tread wear on both vehicles.
ALWAYS make sure the trailer is equipped with a
chain.
ALWAYS properly
vehicle.
ALWAYS
backup, brake and trailer lights are connected and
working properly.
DOT Requirements include the following:
• Connect and test electric brake operation.
• Secure portable power cables in cable tray with tie
wraps.
The maximum speed for highway towing is 55 MPH
exceed 15 MPH or less depending on type of terrain.
or jack-knifi ng. Smooth, gradual starts and stops will
improve towing.
Avoid sharp turns to prevent rolling.
when towing.
Raise and lock trailer wheel stand in up position when
towing.
Place chock blocks underneath wheel to prevent
while parked.
Place support blocks
to prevent tipping while parked.
a level position while parked.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 9
ELECTRICAL SAFETY
DANGER
Make sure power cables are securely connected to the
make certain that proper power or extension
cord has been selected for the job. See Cable Selection
make sure that electrical circuits are properly
Severe injury or death by
can result from operating an ungrounded
DO NOT touch output terminals during
operation. Contact with output terminals
during operation can cause electrocution,
electrical shock or burn.
SAFETY INFORMATION
generator’s output receptacles. Incorrect connections
may cause electrical shock and damage to the
generator.
NOTICE
ALWAYS
The electrical voltage required to
operate the generator can cause severe
injury or even death through physical contact with live
circuits. Turn generator and all circuit breakers OFF
before performing maintenance on the generator or
making contact with output terminals.
NEVER insert any objects into the output
receptacles during operation. This is
extremely dangerous. The possibility exists
of electrical shock, electrocution or death.
Backfeed to a utility system can cause
electrocution and/or property damage.
NEVER connect the generator to a
building’s electrical system without
a transfer switch or other approved
device. All installations should be
performed by a licensed electrician in accordance with
all applicable laws and electrical codes. Failure to do so
could result in electrical shock or burn, causing serious
injury or even death.
Chart in this manual.
Grounding Safety
DANGER
ALWAYS
grounded to a suitable earth ground (ground rod) per
the National Electrical Code (NEC) and local codes
before operating generator.
electrocution
generator.
NEVER use gas piping as an electrical ground.
Power Cord/Cable Safety
DANGER
NEVER let power cords or cables lay in water.
NEVER stand in water while AC power from the
generator is being transferred to a load.
NEVER use damaged or worn cables or cords when
connecting equipment to generator. Inspect for cuts in
the insulation.
NEVER grab or touch a live power
cord or cable with wet hands. The
possibility exists of electrical shock,
electrocution or death.
PAGE 10 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
BATTERY SAFETY
ENVIRONMENTAL SAFETY
pour waste, oil or fuel directly onto the ground,
SAFETY INFORMATION
DANGER
DO NOT drop the battery. There is a possibility that the
battery will explode.
DO NOT expose the battery to open fl ames,
sparks, cigarettes, etc. The battery contains
combustible gases and liquids. If these
gases and liquids come into contact with a
fl ame or spark, an explosion could occur.
WARNING
ALWAYS wear safety glasses when handling
the battery to avoid eye irritation. The battery
contains acids that can cause injury to the
eyes and skin.
Use well-insulated gloves when picking up the battery.
ALWAYS keep the battery charged. If the battery is not
charged, combustible gas will build up.
ALWAYS recharge the battery in a well-ventilated
environment to avoid the risk of a dangerous concentration
of combustible gasses.
NOTICE
Dispose of hazardous waste properly.
Examples of potentially hazardous waste
are used motor oil, fuel and fuel fi lters.
DO NOT use food or plastic containers to
dispose of hazardous waste.
DO NOT
down a drain or into any water source.
If the battery liquid (dilute sulfuric acid) comes into
contact with clothing or skin, rinse skin or clothing
immediately with plenty of water.
If the battery liquid (dilute sulfuric acid) comes into
contact with eyes, rinse eyes immediately with plenty
of water and contact the nearest doctor or hospital to
seek medical attention.
CAUTION
ALWAYS disconnect the NEGATIVE battery terminal
before performing service on the generator.
ALWAYS keep battery cables in good working condition.
Repair or replace all worn cables.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 11
Model
Type
Armature Connection
Phase
Standby Output
Prime Output
Voltage
Power Factor
Frequency
Speed
Aux. AC Power
Model
Type
No. of Cylinders
Bore x Stroke
Displacement
Rated Output
Starting
Coolant Capacity
Lube Oil Capacity
Fuel Type
Fuel Tank Capacity
Fuel Consumption
Battery
SPECIFICATIONS
Table 1. Generator Specifications
MQP20P
Rotating field, 4-pole,
brushless, shunt excitation design
High Voltage SeriesHigh Voltage Series (WYE)
SingleThree
20 kW (25 kVA)20 kW (25 kVA)
17 kW (21.25 kVA)17 kW (21.25 kVA)
240 V277Y/480V
1.00.8
60 Hz
1800 rpm
Single Phase, 60 Hz
Table 2. Engine Specifications
Perkins 404D-22 Tier 4
4 cycle, indirect injection
4 cylinders In -Line
3.30 in. x 3.93 in. (84 mm x 100 mm)
135 cu. in. (2.2 liters)
32.6 HP at 1800 rpm
Electric
0.9 gal. (3.6 liters)
2.8 gal. (10.6 liters)
#2 Diesel Fuel
126 gal. (475 liters)
1.5 gal. (5.7 L)/hr at full load1.2 gal. (4.5 L)/hr at 3/4 load
0.8 gal. (3.0 L)/hr at 1/2 load0.7 gal. (2.6 L)/hr at 1/4 load
12 VDC
PAGE 12 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
G
DIMENSIONS
A
M
J
L
H
D
K
C
E
F
Figure 1. Dimensions
Table 3. Dimensions
Reference
Letter
A74 in. (1879.6 mm.)G50.19 in. (1274.8 mm.)
B32 in. (812.8 mm.)H35.31 in. (896.9 mm.)
C77 in. (1955.8 mm.)J17.5 in. (444.5 mm.)
D73.06 in. (1855.7 mm.)K15 in. (381 mm.)
E62 in. (1574.8 mm.)L54.06 in. (1373.1 mm.)
F82.5 in. (2095.5 mm.)M35.5 in. (901.7 mm.)
Dimension in. (mm)Reference LetterDimension in. (mm)
B
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 13
INSTALLATION
GROUND RODFOR EARTHGROUND
GROUND CABLE
GENERATORGROUND LUG
CONNECTTOBUILDING GROUND
8 FT. MINIMUM
REFERENCENEC 250-52(C)
NOTE: GROUND LUG
MUST BE INSTALLED BYUSER
PAGE 14 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
Figure 2. Typical Generator Grounding Application
INSTALLATION
OUTDOOR INSTALLATION
Install the generator in a area that is free of debris,
bystanders, and overhead obstructions. Make sure the
generator is on secure level ground so that it cannot slide
or shift around. Also install the generator in a manner so
that the exhaust will not be discharged in the direction of
nearby homes.
The installation site must be relatively free from moisture
and dust. All electrical equipment should be protected
from excessive moisture. Failure to do so will result in
deterioration of the insulation and will result in short circuits
and grounding.
Foreign materials such as dust, sand, lint and abrasive
materials have a tendency to cause excessive wear to
engine and alternator parts.
CAUTION
Pay close attention to ventilation when operating the
generator inside tunnels and caves. The engine exhaust
contains noxious elements. Engine exhaust must be
routed to a ventilated area.
INDOOR INSTALLATION
GENERATOR GROUNDING
To guard against electrical shock and possible damage to
the equipment, it is important to provide a good EARTH
ground.
Article 250 (Grounding) of the National Electrical Code
(NEC) provides guidelines for proper grounding and
specifies that the cable ground shall be connected to the
grounding system of the building as close to the point of
cable entry as practical.
NEC articles 250-64(b) and 250-66 set the following
grounding requirements:
1. Use one of the following wire types to connect the
generator to earth ground.
a. Copper — 8 AWG (5.3 mm2)
b. Aluminum — 6 AWG (8.4 mm2)
2. When grounding the generator (Figure 2) connect the
ground cable between the lock washer and the nut on
the generator and tighten the nut fully. Connect the
other end of the ground cable to earth ground.
3. NEC article 250-52(c) specifies that the earth ground rod
should be buried a minimum of 8 ft. into the ground.
Exhaust gases from diesel engines are extremely
poisonous. Whenever an engine is installed indoors the
exhaust fumes must be vented to the outside. The engine
should be installed at least two feet from any outside wall.
Using an exhaust pipe which is too long or too small can
cause excessive back pressure which will cause the engine
to heat excessively and possibly burn the valves.
MOUNTING
The generator must be mounted on a solid foundation (such
as concrete) and set firmly on the foundation to isolate
vibration of the generator when it is running. The generator
must sit at least 6 inches above the floor or grade level (in
accordance to NFPA 110, Chapter 5-4.1).
NOTICE
When connecting the generator to any building electrical
system, ALWAYS consult a licensed electrician.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 15
GENERAL INFORMATION
GENERATOR
This generator (Figure 3) is a high-quality, reliable, backup
power source used by telecommunications companies to
keep their networks connected.
The “Camlok Panel” is provided with the following receptacles:
Ground (GRND.) - Green Neutral (NEUT.) - White LEG 1 - Black LEG 2 - Red LEG 3 - Blue
PAGE 16 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
GENERAL INFORMATION
PRINCIPLE OF OPERATION
This generator is a brushless, self-excited, externally
voltage regulated, synchronous AC generator. The
generator is made up of six major components: main stator
(armature), main rotor (field), exciter stator (field), exciter
rotor (armature), rectifier assembly, and voltage regulator.
The generator's exciter consists of a stationary field and
a rotating armature. The stationary field (exciter stator)
is designed to be the primary source of the generator's
residual magnetism. This residual magnetism allows the
exciter rotor (armature) to produce AC voltage even when
the exciter stator (field) is not powered. This AC voltage
is rectified to DC by the rotating rectifier assembly and
fed directly to the main rotor (field). As the generator
shaft continues to rotate, the main rotor (field) induces a
voltage into the generator's main stator (armature). At rated
speed, the main stator's voltage produced by the residual
magnetism of the exciter allows the automatic voltage
regulator to function.
The regulator provides voltage to the exciter resulting in
a build-up of generator terminal voltage. This system of
using residual magnetism eliminates the need for a special
field flashing circuit in the regulator. After the generator
has established the initial residual voltage, the regulator
provides a controlled DC field voltage to the exciter stator
resulting in a controlled generator terminal voltage.
VOLTAGE REGULATION
In the standard configuration (shunt excited), the automatic
voltage regulator receives both its input power and voltage
sensing from the generator's output terminals. The regulator
automatically monitors the generator's output voltage
against an internal reference set point and provides the
necessary DC output voltage to the exciter field required
to maintain constant generator terminal voltage. The
generator's terminal voltage is changed by adjusting the
regulator's reference set point.
ENGINE
This standby generator incorporates a Perkins 404D-22
Tier 4 diesel engine. This engine is designed to meet every
performance requirement for the generator. Refer to Table 2
for engine specifications.
In keeping with Multiquip’s policy of constantly improving
its products, the specifications quoted herein are subject
to change without prior notice.
ELECTRONIC GOVERNOR SYSTEM
The electronic governor system controls the RPMs of the
engine. When the engine demand increases or decreases,
the governor system regulates the frequency variation to
± 0.25%.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 17
MAJOR COMPONENTS
2
1
3
4
5
6
7
13
14
9
8
10
11
12
Figure 3. Major Components
Table 4. Generator Major Components
ITEM NO.DESCRIPTION
1Housing Assembly
PAGE 18 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
2Exhaust Rain Cap
3Camlok Connector Box Assembly
4Fuel System Sub Base Assembly
5Door Assembly
6Generator Assembly
7Circuit Breaker Assembly
8Battery Assembly
9Jacket Water Heater Assembly
10Battery Charger Assembly
11Starter Solenoid
12Engine Assembly
13Controller Assembly
14Glow Plug Relay
BASIC ENGINE COMPONENTS
6
1
5
4
12
2
11
7
3
8
Figure 4. Basic Engine Components
Table 5. Basic Engine Components
ITEM NO.DESCRIPTION
1Radiator
2Alternator
3Starter
4Air Filter
5Oil Filler Cap
6Muffler
7Fuel Filter
8Oil Drain Plug
9Oil Filter
9
10
10Oil Dipstick
11Governor Actuator
12Fuel Injection Pump
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 19
DIGITAL CONTROLLER PANEL
1
3
13
Microprocessor Engine Controller
Vavg
EXIT
RUNOFF
FREQUENCY
ADJUST
600
SILENCE
14
ALARM
SHUTDOWN
2
6
7
1516
Figure 5. Digital Controller Components
1. Liquid Crystal Display — Displays voltage, amperage,
frequency,engine information, fault warnings, and other
generator and engine information.
2. EXIT Pushbutton — Press button to scroll backwards
through the status menus or programming prompts.
Press and hold for approximately 2 seconds to exit
programming menu when in the programming mode.
3. DECREMENT Pushbutton — Press button to change
a programming value while in the programming
mode. Press and hold this button to decrease value
continuously and release when desired value is
displayed. NOTE: The longer the button is held down,
the faster the value will decrease.
4. INCREMENT Pushbutton — Press button to change
a programming value while in the programming mode
or to select a desired programming menu loop. Press
and hold this button to increase value continuously and
release when desired value is displayed. NOTE: The
longer the button is held down, the faster the value
will increase.
5. ENTER Pushbutton — Press button to scroll through
the status menus or programming prompts. This
button is used to enter a programming mode as well
as accepting changed programming values. NOTE:
The longer the button is held down, the faster the next
menu prompt will appear.
6. RUN Pushbutton and LED — Press button to initiate
a manual start signal to the generator. The LED will
light when in RUN mode.
4
11
MEC 20
Aavg
Freq
508
LAMP TEST
DECREMENT INCREMENT
AUTO
RESET
60.0
ENTER
LOAD
TEST
VOLTAGE
ADJUST
READY
SPEED SIGNAL
EMERGENCY
STOP
12
5
10
9
8
7. OFF Pushbutton and LED — Press button to initiate
a stop signal to the generator. The LED will light when
in OFF mode.
8. AUTO Pushbutton and LED — Press button to initiate
automatic operation of the generator. The LED will light
when in AUTO mode.
9. LOAD TEST Pushbutton and LED — Press button to
initiate load test of the generator when connected to
an associated transfer switch. The LED will light when
in LOAD TEST mode.
10. EMERGENCY STOP Pushbutton and LED — Press
button to initiate an emergency stop signal to the
generator.
11. READY LED — Lights when the generator is set for
automatic operation and no shutdown or alarm faults
have been activated.
12. SPEED SIGNAL LED — Lights when the engine speed
signal is detected.
13. ALARM LED — Lights when any pre-programmed
alarm fault has been activated.
14. SHU TDOWN LE D — Flas hes when any preprogrammed shutdown fault has been activated.
15. FREQUENCY ADJUST — This screwdriver adjustable
potentiometer is used to fine tune the roll-off frequency
from 54 to 61 Hz.
16. VOLTAGE ADJUST — This screwdriver adjustable
potentiometer is used to fine tune the generator output
voltage.
PAGE 20 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
CONNECTOR OUTLET BOX AND MAIN CIRCUIT BREAKER
Ground
Neutral
OUTLET CONNECTORS
The Camlok outlet box has the following connectors
Ground (GRND.)
Neutral (NEUT.)
LEG 1, LEG 2, LEG 3 (3-phase only)
Black
Red
Ground
(Green)
Camlok
Panel
Green
White
Green
Neutral
White
L1
L2
Black
Leg 1
(Black)
(White)
Leg 2
(Red)
Red
MAIN CIRCUIT BREAKER
The generator is equipped with a three-pole, 100 or 30
amp, (single/three phase) circuit breaker to protect the
generator from overload.
See Figure 6 for connections.
Green
White
L1
L2
Circuit
Breaker
100A
Black
Red
Generator
Single Phase
Leg 2
(Red)
Leg 1
(Black)
Leg 3
(Blue)
Neutral
(White)
Red
Black
Ground
Ground
(Green)
Camlok
Panel
Green
White
Green
Neutral
White
Green
White
Black
L1
L2
L3
L1
Blue
L2
Black
L3
Blue
Red
Circuit
Breaker
30A
Blue
Figure 6. Camlok Box and Circuit Breaker Connections
Generator
Red
Three Phase
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 21
LOAD APPLICATION/GENERATOR OUTPUT
SINGLE PHASE LOAD
Always be sure to check the nameplate on the generator
and equipment to insure the wattage, amperage, frequency,
and voltage requirements are satisfactorily supplied by the
generator for operating the equipment.
Generally, the wattage listed on the nameplate of the
equipment is its rated output. Equipment may require
130—150% more wattage than the rating on the nameplate,
as the wattage is influenced by the efficiency, power factor
and starting system of the equipment.
.
NOTICE
If wattage is not given on the equipment’s name plate,
approximate wattage may be determined by multiplying
nameplate voltage by the nameplate amperage.
WATTS = VOLTAGE x AMPERAGE
The power factor of this generator is 1.0. See Table 6 below
when connecting loads.
Table 6. Power Factor By Load
Type of LoadPower Factor
Single-phase induction motors0.4-0.75
Electric heaters, incandescent lamps1.0
Fluorescent lamps, mercury lamps0.4-0.9
NOTICE
Motors and motor-driven equipment draw much greater
current for starting than during operation.
An inadequate size connecting cable which cannot carry
the required load can cause a voltage drop which can burn
out the appliance or tool and overheat the cable. Refer to
Table 7 to select the correct cable size.
When connecting a resistance load such as an
incandescent lamp or electric heater, a capacity of up to
the generator’s rated output (kW) can be used.
When connecting a fluorescent or mercury lamp, a
capacity of up to the generator's rated output (kW)
multiplied by 0.6 can be used.
When connecting an electric drill or other power tools,
pay close attention to the required starting current
capacity.
When connecting ordinary power tools, a capacity of up to
the generator’s rated output (kW) multiplied by 0.8 can be
used.
DANGER
Before connecting this generator to any building’s
electrical system, a licensed electrician must install
a transfer switch. Serious damage to the building’s
electrical system may occur without this transfer switch.
Electronic devices, communication
equipment
Common power tools0.8
1.0
Generator Amperage
Table 8 shows the maximum amps the generator can
provide. DO NOT exceed the maximum amps as listed.
Table 7. Cable Selection (60 Hz, Single Phase Operation)
Current
in
Amperes
2.53006001000 ft.600 ft.375 ft.250 ft.
56001200500 ft.300 ft.200 ft.125 ft.
7.59001800350 ft.200 ft.125 ft.100 ft.
1012002400250 ft.150 ft.100 ft.
1518003600150 ft.100 ft.65 ft.
2024004800125 ft.75 ft.50 ft.
Load in WattsMaximum Allowable Cable Length
At 100
Volts
CAUTION: Equipment damage can result from low voltage
At 200
Volts
#10 Wire #12 Wire #14 Wire #16 Wire
Table 8. Generator Maximum Amps
Rated VoltageMaximum Amps
1Ø 120 Volt83 X 2 amps (4 wire)
1Ø 240 Volt83 amps (4 wire)
PAGE 22 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
INSPECTION/SETUP
MAIN CIRCUIT BREAKER
The generator is equipped with a 3-pole, 100-amp circuit
breaker to protect it from overload. Make sure that the circuit
breaker is in the OFF position prior to starting the engine.
LUBRICATION OIL
Fill the engine crankcase with lubricating oil through the
filler hole, but DO NOT overfill. Make sure the generator
is level and verify that the oil level is maintained between
the two notches (Figure 7) on the dipstick. See Table 9 for
proper selection of engine oil.
Figure 7. Engine Oil Dipstick
When checking the engine oil, be sure to check if the oil is
clean. If the oil is not clean, drain the oil by removing the
oil drain plug, and refill with the specified amount of oil as
outlined in the Perkins Engine Owner’s Manual. Oil should
be warm before draining.
Other types of motor oils may be substituted if they meet
the following requirements:
API Service Classification CC/SC API Service Classification CC/SD API Service Classification CC/SE API Service Classification CC/SF
FUEL CHECK
DANGER
Fuel spillage on a hot engine can cause
a fire or explosion. If fuel spillage occurs,
wipe up the spilled fuel completely to
prevent fire hazards. NEVER smoke
around or near the generator.
Refilling the Fuel System
CAUTION
ONLY properly trained personnel who have read
and understood this section should refill the fuel tank
system.
This generator has a fuel tank located in the sub base
assembly frame (Figure 3). ALWAYS fill the fuel tank with
clean fresh #2 diesel fuel. DO NOT fill the fuel tank beyond
its capacity.
Pay attention to the fuel tank capacity when replenishing
fuel. The fuel tank cap must be closed tightly after filling.
Handle fuel in a safe container. If the container does
not have a spout, use a funnel. Wipe up any spilled fuel
immediately.
Refueling Procedure:
WARNING
Table 9. Recommended Motor Oil
CAUTION
ALWAYS make sure generator is on firm level ground
before refueling to prevent spilling and maximize the
amount of fuel that can be pumped into the tank.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 23
Diesel fuel and its vapors are dangerous
to your heal th and the surrounding
environment. Avoid skin contact and/or
inhaling fumes.
INSPECTION/SETUP
DO NOT fill on
1. Place the generator level with the ground. Failure to do
so will cause fuel to spill from the tank before reaching
full capacity (Figure 8).
70
unlevel ground
!
!
NOTICE
=
Unlevel Ground
Level Ground
Figure 8. Only Fill on Level Ground
Unlevel Ground
Level Ground
ONLY use #2 diesel fuel when refueling.
2. Unlatch and remove the cabinet door of the generator.
Remove fuel cap and fill tank (Figure 9).
3. Monitor the fuel gauge while filling fuel tank. Stop filling
when the fuel gauge indicates full (Figure 10). DO NOT
wait for fuel to rise in filler neck.
1/2
EF
Figure 10. Full Fuel Tank
CAUTION
DO NOT OVERFILL fuel system. Leave room for fuel
expansion. Fuel expands when heated (Figure 11).
DIESEL
Figure 9. Fueling the Generator
FUEL
Heat Source
Fuel EXPANDS
when heated
1/2
!
!
Figure 11. Fuel Expansion
EF
PAGE 24 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
INSPECTION/SETUP
COOLANT (ANTIFREEZE/SUMMER COOLANT)
Perkins recommends antifreeze/summer coolant, for use in
their engines, which can be purchased in concentrate (and
mixed with 50% demineralized water) or pre-diluted. See the
Perkins Engine Owner’s Manual for further details.
WARNING
If adding coolant/antifreeze mix to the
radiator, do not remove the radiator cap
until the unit has completely cooled. The
possibility of hot coolant exists which can
cause severe burns.
The engine coolant capacity is 3.8 quarts (3.6 liters).
OPERATION IN FREEZING WEATHER
When operating in freezing weather, be certain the proper
amount of antifreeze (Table 10) has been added.
FAN BELT TENSION
A slack fan belt may contribute to overheating, or to
insufficient charging of the battery. Inspect the fan belt for
damage and wear and adjust it in accordance with the
Perkins Engine Owner’s Manual.
The fan belt tension is proper if the fan belt bends 10 to
15 mm (Figure 12) when depressed with the thumb as
shown below.
Figure 12. Fan Belt Tension
CAUTION
Table 10. Anti-Freeze Operating Temperatures
Vol %
Anti-
Freeze
50-37-34108226
NOTICE
When the antifreeze is mixed with water, the antifreeze
mixing ratio must be less than 50%.
Freezing PointBoiling Point
°C°F°C°F
CLEANING THE RADIATOR
The engine may overheat if the radiator fins become
overloaded with dust or debris. Periodically clean the
radiator fins with compressed air. Cleaning inside the
machine is dangerous, so clean only with the engine turned
off and the negative battery terminal disconnected.
AIR CLEANER
Periodic cleaning/replacement is necessary. Inspect it in
accordance with the Perkins Engine Owner’s Manual.
NEVER place hands near the belts or fan
while the generator is running.
BATTERY
This unit is of negative ground. DO NOT connect in reverse.
Always maintain battery fluid level between the specified
marks. DO NOT over fill. Battery life will be shortened if
the fluid level is not properly maintained. Add only distilled
water when replenishment is necessary.
Check to see whether the battery cables are loose. Poor
contact may result in poor starting or malfunction. Always
keep the terminals firmly tightened. Coat the terminals with
an approved battery terminal treatment compound. Replace
battery with only recommended type battery.
The battery is sufficiently charged if the specific gravity
of the battery fluid is 1.28 (at 68° F). If the specific gravity
should fall to 1.245 or lower, the battery is dead and needs
to be recharged or replaced.
Before charging the battery with an external electric source,
be sure to disconnect the battery cables.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 25
INSPECTION/SETUP
Battery Cable Installation
ALWAYS make sure that the battery cables (Figure 13) are
properly connected to the battery terminals as shown below.
CAUTION
ALWAYS disconnect the negative terminal FIRST and reconnect negative terminal LAST.
Figure 13. Battery Connections
When connecting the battery do the following:
ALTERNATOR
The polarity of the alternator is negative grounding type.
When an inverted circuit connection takes place, the circuit
will short instantaneously resulting in alternator failure.
DO NOT put water directly on the alternator. Water in the
alternator can cause corrosion and damage.
WIRING
Inspect the generator for bad, worn electrical wiring or
connections. If any wiring or connections are exposed
(insulation missing), replace wiring immediately.
PIPING AND HOSE CONNECTION
Inspect all piping, oil hose, and fuel hose connections for
wear and tightness. Tighten all hose clamps and check
hoses for leaks.
If any hose (fuel or oil) lines are defective, replace them
immediately.
1. Place a small amount of battery terminal treatment
compound around both battery terminals. This will
ensure a good connection and will help prevent
corrosion around the battery terminals.
2. Connect the red cable to the positive terminal of the
battery and the black cable to the negative terminal
of the battery.
.
NOTICE
If the battery cable is connected incorrectly, electrical
damage to the generator will occur. Pay close attention
to the polarity when connecting the battery.
CAUTION
Inadequate battery connections may cause poor
starting of the generator, and create other malfunctions.
PAGE 26 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
STARTUP
BEFORE STARTING
CAUTION
The engine’s exhaust contains harmful emissions.
ALWAYS have adequate ventilationwhen operating.
Direct exhaust away from nearby personnel.
WARNING
NEVER manually start the engine with the main circuit
breaker in the ON position.
1. Place the main circuit breaker (Figure 14) in the OFF
position prior to starting the engine.
3. Listen for any abnormal noises. If any abnormalities
exist, shut down the engine and correct the problem.
4. Using the controller display, verify that the no-load
frequency and speed is approximately 62.5 Hz
(1875 rpm).
5. Place the main circuit breaker (Figure 16) to the ON
position. Voltage is now available at the receptacles.
Figure 16. Main Circuit Breaker (ON)
STARTING (AUTO MODE)
DANGER
Figure 14. Main Circuit Breaker (OFF)
2. Connect the load to the receptacles on the Camlok
outlet box. See Figure 6.
3. Tighten terminal nuts securely to prevent load wires
from slipping out.
STARTING (MANUAL)
1. Press the RUN button (Figure 15) on the controller to
start the engine.
Figure 15. Run Button
2. Once the engine starts, let the engine run for 1-2
minutes. At temperatures below freezing, this time
period must be extended to 2-4 minutes.
Before connecting the generator to a
building’s electrical system, a licensed
el ec tr ician must install a t ransfer
switch. Serious damage to the building’s
electrical system may occur without a
transfer switch.
CAUTION
When connecting the generator to an automatic transfer
switch, ALWAYS have power applied to the generator’s
internal battery charger. This will ensure that the engine
will not fail due to a dead battery.
WARNING
When running the generator in the AUTO mode, the
generator can start up at any time without warning.
NEVER attempt to perform any maintenance when the
generator is in the AUTO mode.
NOTICE
When the generator is placed in the AUTO mode, the
engine glow plugs will be warmed and the engine will
start automatically.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 27
STARTUP
1. Press the AUTO button (Figure 17) on the digital
controller to place the generator in the auto mode. This
mode allows the controller to monitor the remote-start
contacts.
Closure of the remote-start contacts will begin engine
cranking. When the contacts are opened, cranking will
stop or if the engine is running, engine will stop.
Figure 17. Auto Button
NOTICE
If the generator is to be connected to a building's
AC power source via an automatic transfer switch
(ATS), press the AUTO button (Figure 17) to place the
generator in auto mode.
NORMAL SHUTDOWN PROCEDURE
To shutdown the generator, use the following procedure:
WARNING
NEVER stop the engine suddenly except in an
emergency.
1. Place the main circuit breaker (Figure 19) in the OFF
position.
Figure 19. Main Circuit Breaker (OFF)
In this position, should an outage occur, the automatic
transfer switch (ATS) will start the generator automatically
through the generator remote-start contacts connected
to the automatic transfer switch start contacts.
Refer to your ATS installation manual on how to connect
the ATS to the generator remote-start contacts.
CLOSING THE ENCLOSURE DOOR
1. Close the engine enclosure door once the generator
has started or set to auto start (Figure 18).
CORRECTINCORRECT
Figure 18. Engine Enclosure Door
2. Let the engine cool by running it at low speed for 3-5
minutes with no load applied.
3. Press the OFF button (Figure 20) on the digital
controller to shutdown the engine.
Figure 20. OFF Button
EMERGENCY SHUTDOWN PROCEDURE
1. Place the main circuit breaker (Figure 19) in the OFF
position.
2. Press the OFF button (Figure 20) on the digital
controller to shutdown the engine.
2. If access to the controls or other components is
necessary while the engine is running, make sure the
door is not left open for an extended period of time.
PAGE 28 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
JACKET WATER HEATER AND INTERNAL BATTERY
CHARGER
This generator is equipped with a jacket water heater and
an internal battery charger. They are provided with electric
cords to connect to a commercial power source.
These units will ONLY function when commercial power has
been supplied to them (Figure 21). When using extension
cords, refer to Table 7 for the correct size and length.
The battery charger should always be connected to a
commercial power source to ensure that the battery does
not get discharged.
When using the generator in hot climates there is no
need to apply power to jacket water heater. However, if the
generator will be used in cold climates, it is best to apply
power to the jacket water heater at all times.
STARTUP
Jacket
Water
Heater
Battery
Charger
Connect to external
120 VAC power source
Figure 21. Battery Charger and Jacket Water
Heater Power Connections
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 29
PROTECTIVE DEVICES
PROTECTIVE DEVICES
Protection devices and emergency stop devices are
provided for protection of the generator against trouble
during operation. The alarm LED on the digital controller
lights or flashes when a fault is detected.
When a major fault is detected, such as low oil pressure,
high water temperature, and overspeed, the engine
automatically shuts down. Check the display for the fault
and correct the problem.
For minor faults, the engine will continue working. Stop the
engine and remedy the cause of the problem.
Before inspecting or troubleshooting the generator, press
the OFF button on the Digital Controller. Place all circuit
breakers in the OFF position and allow sufficient time for
adequate cooling.
After automatic shutdown, always inspect the generator
and eliminate any problems that might have caused the
shutdown before attempting to restart the generator.
When ready to restart the generator, make sure all circuit
breakers are OFF. Also check and make sure that the OFF
button on the Digital Controller has been pressed to clear
the system and that the OFF LED on the Digital Controller
is RED. Restart the generator as outlined in the Startup
section of this manual.
Refer to the MEC20 Microprocessor Engine/Generator
Controller Manual for detailed information of faults and
display information.
PAGE 30 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
TRANSPORTING
TRANSPORTING
When transporting the generator in a flatbed truck:
1. Make sure that the fuel tank is empty.
2. Secure the generator with chains through the lifting eyes on the fuel tank. See Figure 22.
LIFTING
EYE
TYPICAL TIE-DOWN APPLICATION
CHAIN
Figure 22. Transporting On A Flatbed Truck
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 31
MAINTENANCE
Engine
Generator
Table 11. Inspection/Maintenance
10 Hrs
DAILY
250 Hrs500 Hrs
1000
Hrs
Check Engine Fluid LevelsX
Check Air CleanerX
Check Battery Acid LevelX
Check Fan Belt ConditionX
Check for LeaksX
Check for Loose PartsX
Replace Engine Oil and Filter *
1
X
Clean Air FilterX
Check Fuel Filter/Water Separator BowlX
Clean Unit, Inside and OutsideX
Change Fuel Filter X
Clean Radiator and Check Coolant Level*
Replace Air Filter Element *
Check all Hoses and Clamps *
3
4
2
X
X
Clean Inside of Fuel TankX
Measure Insulation Resistance Over 3M ohmsX
Check Rotor Rear Support BearingX
*1 Replace engine oil and filter at 100 hours, first time only.
*2 Add “Supplemental Coolant Additives (SCA’s)” to recharge the engine coolant.
3
Replace primary air filter element when restriction indicator shows a vacuum of 625 mm (25 in. H20).
*
4
*
If blowby hose needs to be replaced, ensure that the slope of the blowby hose is at least a 1/2 inch per
foot, with no sags or dips that could collect moisture and/or oil.
X
GENERAL INSPECTION
When the air filter element is clogged, air intake restriction
becomes greater and the air filter indicator signal shows
Prior to each use, the generator should be cleaned and
inspected for deficiencies. Check for loose, missing or
damaged nuts, bolts, and other fasteners. Also check for
RED. When indicator is red, replace filter immediately. After
changing the air filter, press the air filter indicator button
to reset.
fuel, oil, and coolant leaks. Use Table 11 as a general
maintenance guideline. For engine maintenance, refer to
the engine instruction manual.
AIR FILTER
Every 250 hours: Remove air filter element (Figure 23) and
clean the filter element with low pressure compressed air.
Air pressure must not exceed 30 psi (207 kPa). The filter
can be cleaned and reused for up to six times if properly
cleaned. Replace air filter if rips or tears are detected while
cleaning.
Air Filter
Element
Air Filter Dust Indicator
The air filter indicator (Figure 23) is attached to the air filter.
PAGE 32 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
Figure 23. Air Filter/Indicator
Air Filter
Indicator
MAINTENANCE
NOTICE
The air filter should be changed more frequently in
dusty operating conditions.
If the engine is operating in very dusty or dry grass
conditions, a clogged air cleaner will result. This can lead to
a loss of power, excessive carbon buildup in the combustion
chamber and high fuel consumption. Change air cleaner
more frequently if these conditions exist.
FUEL ADDITION
Add diesel fuel (the grade may vary according to season
and locations).
Removing Water from the Fuel Tank
After prolonged use, water and other impurities accumulate
in the bottom of the tank. Occasionally inspect the fuel tank
for water contamination and drain the contents if necessary.
During cold weather, the more empty volume inside the
tank, the easier it is for water to condense. This can be
reduced by keeping the tank full with diesel fuel.
Cleaning Inside the Fuel Tank
If necessary, drain the fuel inside the fuel tank completely.
Using a spray washer (Figure 24) wash out any deposits
or debris that have accumulated inside the fuel tank.
FUEL TANK INSPECTION
In addition to cleaning the fuel tank, the following
components should be inspected for wear:
Rubber Suspension — look for signs of wear or
deformity due to contact with oil. Replace the rubber
suspension if necessary.
Fuel Hoses — inspect nylon and rubber hoses for signs
of wear, deterioration, and hardening.
Fuel Tank Lining — inspect the fuel tank lining for signs
of excessive amounts of oil and other foreign matter.
Replacing Fuel Filter
Replace the fuel filter cartridge with a new one every
500 hours.
Loosen the drain plug at the lower top of the fuel filter.
Drain the fuel in the fuel body together with the mixed
water. DO NOT spill the fuel during disassembly.
Vent any air.
AIR REMOVAL
If air enters the fuel injection system of a diesel engine,
starting becomes impossible. After running out of fuel, or
after disassembling the fuel system, bleed the system.
Refer to the Perkins engine manual for details.
CHECK OIL LEVEL
Check the crankcase oil level prior to each use, or when the
fuel tank is filled. Insufficient oil may cause severe damage
to the engine. The oil level must be between the two notches
on the dipstick as shown in Figure 7.
Replacing Oil Filter
1. Remove the old oil filter.
2. Apply a film of oil to the gasket on the new oil filter.
3. Install the new oil filter.
4. After the oil filter has been replaced, the engine oil will
drop slightly. Run the engine for a while and check for
leaks before adding more oil if needed. Clean excessive
Figure 24. Fuel Tank Cleaning
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 33
oil from engine.
MAINTENANCE
Remove
FLUSHING OUT RADIATOR AND REPLACING
COOLANT
1. Remove radiator cap. Remove the coolant drain plug.
Move the lever to the open position to start draining
out coolant. See Figure 25.
Radiator Cap
Battery
Charger
Turn to
Open
Radiator
Drain
Remove
Drain Plug
Figure 25. Draining Coolant
2. Flush the radiator by running clean tap water through
radiator until signs of rust and dirt are removed. Do
not clean radiator core with any objects, such as a
screwdriver.
Radiator
RADIATOR CLEANING
The radiator (Figure 26) should be cleaned with a highpressure washer when excessive amounts of dirt and debris
have accumulated on the cooling fins or tube. When using
a high pressure washer, stand at least 5 feet (1.5 meters)
away from the radiator to prevent damage to the fins and
tube.
Figure 26. Radiator Cleaning
VOLTAGE REGULATOR ADJUSTMENTS
When the voltage regulator is defective or broken and is
replaced, the following adjustment procedure needs to be
performed on the newly installed voltage regulator.
Potentiometers
3. Check hoses for softening and kinks. Check clamps
for signs of leakage.
4. Move lever to the closed position and reinstall coolant
drain plug.
5. Replace with coolant as recommended by the engine
manufacturer.
6. Close radiator cap tightly.
WARNING
Allow engine to cool before flushing out
radiator. Flushing the radiator while hot
could cause serious burns from water or
steam.
Figure 27 shows the screwdriver adjustable potentiometers
on the front of the voltage regulator.
VOLTAGE REGULATOR
VOLT
STAB
U/F
1
3
2
Figure 27. Voltage Regulator Potentiometers
1. Coarse Voltage Adjust — A screwdriver adjustable
potentiometer on the front of the voltage regulator
PAGE 34 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
MAINTENANCE
used to adjust the generator output voltage. Clockwise
adjustment increases the generator output voltage.
2. Stability Adjust — System stability is the ability of the
generator to respond to load transients. Decreasing the
stability makes the generator less sluggish and faster
to respond to load transients.
If the stability of the regulator is decreased too much,
the generator will tend to hunt under steady state
conditions. Increasing stability increases the response
time of the generator while decreasing stability
decreases response time.
The screwdriver adjustable potentiometer is used
to adjust the system stability. Clockwise adjustment
increases stability.
3. Roll-Off Frequency Selection — The roll-off point is
the frequency where the generator voltage starts to
decrease. This reduces the kilowatt load to the engine,
which allows the engine to recover in speed under any
load transient condition.
The voltage regulator has the roll-off point preset to
58 Hz in the 60 Hz mode. To change the roll off point,
perform the following:
a. Adjust the engine to the desired rated speed
(60 Hz).
b. Set the voltage to the desired setting at rated
speed.
c. Adjust the engine speed to the desired roll-off point.
d. Turn the potentiometer counterclockwise until the
voltage returns to rated.
e. Readjust the engine speed to rated speed.
Adjustment Procedure
F1 and the negative lead to F2 or use an appropriate
AC voltmeter on the generator output leads.
6. Start and run the generator at no load and rated speed.
The generator voltage should build up to a minimum
level. If it does not build up, refer to the generator
manual for field flashing information.
7. Slowly adjust the Voltage Adjust potentiometer until
the generator voltage reaches the nominal value. Also
adjust the remote Voltage adjust to set the generator
voltage to the exact value desired.
8. Turn the Stability Adjust potentiometer counterclockwise
until instability is shown on the voltmeter. With the
system operating in an unstable condition, slowly
adjust the Stability Adjust potentiometer clockwise until
generator stability is reached.
9. Interrupt the regulator power for a short period of time
(1 to 2 seconds).
10. If the generator remains stable, no further adjustment
is necessary.
11. If generator does not remain stable, increase the
stability slightly and interrupt the regular power again.
12. Repeat step 11 until system stability is reached and
maintained.
GENERATOR STORAGE
For long term storage of the generator the following is
recommended:
1. Drain the fuel tank completely. Treat with a fuel stabilizer
if necessary.
2. Completely drain the oil from the crankcase and refill,
if necessary, with fresh oil.
3. Clean the entire generator, inside and outside.
1. Make sure that the voltage regulator is connected
correctly to the generator. Refer to the generator wiring
diagram.
2. Turn t he Volta ge A djus t po tent iom eter ful ly
counterclockwise.
4. Set the remote Voltage Adjust to the center position.
5. Connect the positive lead of a 100 VDC voltmeter to
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 35
4. Disconnect the battery.
5. Make sure engine coolant is at proper level.
6. Cover the generator and store in a clean, and dry place.
TROUBLESHOOTING (GENERATOR)
Troubleshooting (Generator)
SymptomPossible ProblemSolution
AC Voltmeter defective?Check output voltage using a voltmeter.
Is wiring connection loose?Check wiring and repair.
No Voltage Output
Low Voltage Output
High Voltage Output
Circuit Breaker Tripped
Is voltage regulator defective?Replace if necessary.
Defective Rotating Rectifier?Check and replace.
Defective Exciter Field?Check and replace.
Is engine speed correct?Turn engine throttle lever to “High”.
Is wiring connections loose?Check wiring and repair.
Defective AVR?Replace if necessary.
Is wiring connections loose?Check wiring and repair.
Defective AVR?Replace if necessary.
Short Circuit in load?Check load and repair.
Over current?Confirm load requirements and reduce.
Defective circuit breaker?Check and replace.
Over current Relay actuated?Confirm load requirement and replace.
PAGE 36 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
SymptomPossible ProblemSolution
Engine will not start or start is delayed,
although engine can be turned over.
At low temperatures engine will not start.
Engine fires but stops soon as starter is
switched off.
Engine stops by itself during normal
operation.
Low engine power, output and speed.
TROUBLESHOOTING (ENGINE)
Troubleshooting (Engine)
No Fuel reaching injection pump?Add fuel. Check entire fuel system.
Defective fuel pump?Replace fuel pump.
Fuel filter clogged?Replace fuel filter and clean tank.
Faulty fuel supply line?Replace or repair fuel line.
Compression too low?
Fuel pump not working correctly?Repair or replace fuel pump.
Oil pressure too low?Check engine oil pressure.
Low starting temperature limit exceeded?
Defective battery?Charge or replace battery.
Air or water mixed in fuel system?
Engine oil too thick?
Defective battery?Replace battery.
Fuel filter blocked?Replace fuel filter.
Fuel supply blocked?Check the entire fuel system.
Defective fuel pump?Replace fuel pump.
Fuel tank empty?Add fuel.
Fuel filter blocked?Replace fuel filter.
Defective fuel pump?Replace fuel pump.
Mechanical oil pressure shutdown sensor
stops the engine due to low oil?
Fuel tank empty?Replace fuel filter.
Fuel filter clogged?Replace fuel filter.
Fuel tank venting is inadequate?Ensure that tank is adequately vented.
Leaks at pipe unions?
Speed control lever does not remain in
selected position?
Engine oil level too full?Correct engine oil level.
Injection pump wear?
Check piston, cylinder and valves. Adjust or
repair per engine repair manual.
Comply with cold starting instructions and
proper oil viscosity.
Check carefully for loosened fuel line
coupling, loose cap nut, etc.
Refill engine crankcase with correct type of
oil for winter environment.
Add oil. Replace low oil shutdown sensor if
necessary.
Check threaded pipe unions tape and tighten
unions a required.
See engine manual for corrective action.
Use No. 2-D diesel fuel only. Check the fuel
injection pump element and delivery valve
assembly and replace as necessary.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 37
TROUBLESHOOTING (CONTROLLER)
CAUTION
Before opening the enclosure to perform troubleshooting
or any service task, isolate the controller from any
possible source of power. Failure to do so may result in
serious personal injury or death due to electrical shock.
Troubleshooting (MEC20 Controller)
SymptomPossible ProblemSolution
Does not power up even
with correct DC power
applied
LCD is not operational
Controller cannot be
"reset"
No "RUN" output signal
Overspeed shutdown occurs
at normal speed
Voltage or current metering
is reading incorrectly
Wiring errors or short circuit?
Microprocessor defective?
Insufficient DC supply voltage?Check voltage at input terminals B+ and B- (10-30 VDC).
Bad LCD resolution?
Controller not in OFF mode?
Engine is running?
Shutdown circuits reset?
No engine speed signal?
RUN output LED off?
Controller not correctly programmed?
Controller not correctly programmed?
Battery not properly grounded?
Analog input not properly calibrated?
Incorrect wiring?
Check wiring and repair. NOTE: The MEC 20 electronic
fuse triggers when there is an overload condition and does
not reset until the supply voltage is removed and overload
condition is corrected.
Check that the "watchdog" LED on the rear of the PCB is
flashing red meaning that the microprocessor is working. If
not, repair or replace microprocessor.
Adjust LCD contrast potentiometer (R115) on the rear of
PCB for good pixel resolution for the operating temperature
of the unit.
Check that the controller is set to the OFF mode before
resetting.
Check that the engine has come to a complete stop before
resetting.
Check that all shutdown circuits are reset (red shutdown
LED must be off).
Engine speed signal must be detected (speed signal green
LED on) during cranking if the "run-output fail safe" feature
is enabled. Verify correct magnetic pick-up signal at cranking
(2.0 VAC min.)
Check that the RUN output LED (on the rear of the PCB) is
on. If yes, verify relay contact operation on terminals #18 and
#19.
Verify that the controller has been programmed with the correct
values for the number of flywheel teeth, nominal RPM, and
overspeed setpoint percentage.
Verify that the controller has been programmed with the correct
values for voltage sensing PT ratio and/or current sensing CT
ratio.
Verify that the battery supply DC negative conductor is properly
grounded to the engine block (i.e. to a common ground point.)
Verify that the controller's analog input has been properly
calibrated.
Verify that the voltage sensing wiring connection to the
controller matches power distribution type (Note: standard
direct voltage connection requires that the generator's neutral
is solidly grounded).
PAGE 38 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
SymptomPossible ProblemSolution
Engine temperature or oil
pressure display is reading
incorrectly
Engine temperature or oil
displays "9999"
Engine alarms on high
engine temperature or low
oil pressure when engine
is operating within normal
limits
Keys on faceplate do not
operate.
TROUBLESHOOTING (CONTROLLER)
Troubleshooting (MEC20 Controller) - continued
Improper calibration?
Incorrect engine sensor wiring?
Battery not properly grounded?
Incorrect wiring?
Incorrect resistance?
Improper calibration?Verify calibration.
Incorrect wiring?
Incorrect resistance?
Incorrect connection?
Verify that the controller's analog input has been properly
calibrated as per manual instructions.
Verify that the engine sensor wiring is correct (Note: Use factorysupplied engine sensors only.)
Verify that the battery supply DC negative conductor is properly
grounded to the engine block (i.e. to a common ground point.)
Check that the wiring from the controller terminal #37 and
#38 to the engine mounted sender is correct (i.e. wiring is
not open or shorted).
Verify that the engine mounter senders have correct
resistance reading for corresponding input temperature or
pressure (refer to Controller manual).
Check that the wiring from the controller terminal #37 and
#38 to the engine mounted sender is correct (i.e. wiring is
not open or shorted).
Verify that the engine mounter senders have correct
resistance reading for corresponding input temperature or
pressure (refer to Controller manual).
Verify that the interconnecting ribbon cable between the
faceplate and the main printed circuit board is connected
correctly.
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 39
TROUBLESHOOTING (VOLTAGE REGULATOR)
Troubleshooting (Voltage Regulator)
SymptomPossible ProblemSolution
Residual Voltage at regulator power input
wires 3 and 4 below 10 VAC?
Accelerated time to rated speed too long?
Residual Voltage - No output
Field leads F1, F2 not connected?Connect field leads F1, F2.
Power input leads not connected?Connect power input leads 3, 4.
Blown or missing fuse?Replace fuse.
Defective regulator?Replace regulator.
Defective generator?Consult generator manual.
Incorrect connections?Check wiring diagram for proper connections.
Voltage adjust wire connected backwards?Reverse the wiring of the remote Voltage Adjust.
Stability Adjust not set properly?Rotate the Stability Adjust clockwise until hunting stops.
Check wiring diagram for proper connections.
Flash generator speed. Refer to field flashing section
in generator manual.
Reduce acceleration time.
Interrupt power input to regulator after achieving rated
speed.
Rotate Voltage Adjust clockwise until the desired
voltage is reached.
Rotate remote Voltage Adjust clockwise until the
desired voltage is reached.
Rotate Voltage Adjust counterclockwise until the
desired voltage is reached.
Rotate remote Voltage Adjust counterclockwise until
the desired voltage is reached.
PAGE 40 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
MAINTENANCE PARTS LOCATOR
Refer to Figure 28 for the location of the components in the
generator wiring diagram.
N
S
U
E
R
C1
K1
B1
A1
Z
J1
D1
E1
C
Y
J
G
O
H
M
A
P
T
X
I
W
V
B
L
D
Q
Figure 28. Maintenance Parts Locator
K
F
H1
G1
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 41
F1
CONTROL BOX
GENERATOR WIRING DIAGRAM (SINGLE PHASE)
TB1
D
THOMPSON TECHNOLOGY
MEC20 CONTROLLER
RUN
RUN
CRANK
CRANK
19
18
23
24
C
WHT/RED
RED/GRY
RED/GRY
WHT/BLU
7
3 AMP DIODE
47 OHM, 5W
16
4
5
6
17
WHT
G 10
ENGINE GROUND
POINT (E1)
E
YEL/BRN
WHT/RED
WHT/BLU
A
FREQUENCY ADJUST
POTENTIOMETER
5K OHM 10 TURN
SH3-BLK
cw
3
2
1
SH3-RED
CUSTOMER CONNECTIONS
CONNECT DIRECTLY TOEXPANSION
MODULE TERMINALS
THOMPSON MEC20
EXPANSION MODULE
TB1
B
GAC 5500
GOVERNOR
CONTROLLER
K
TB1
B+
B-
GND.
J2
J17
J1
WHT/RED
WHT
BLU/BRN
BLU/BRN
SH1-BLK
SH1-WHT
SH1-SHD
SH2-WHT
SH2-BLK
GRY/RED
WHT
WHT
CAT 5ETHERNET
MP2
MAGNETIC
PICKUP
MP1
PROGRAMMABLE
OUTPUT #1
GLOW PLUG
PROGRAMMABLE
OUTPUT #2
UNUSED
PROGRAMMABLE
OUTPUT #3
UNUSED
PROGRAMMABLE
OUTPUT #4
UNUSED
COMMON FAIL
BATT +
BATT -
GND.
ENGINE TEMP SEND
OIL PRESS. SEND
INPUT #3
LOW FUEL WARNING
RUPTURE BASING WARNING
J6
INPUT #2
INPUT #1
LOW COOLANT LEVEL
CT COM
CT L3+
CT L2+
CT L1+
GEN L1
GEN L2
GEN L3
GEN NEU.
REMOTE START
REMOTE START
14 AWG RED/GRY
10 AMP
1
2
3
F
10 AWG RED/GRN
G
WOODWARD
GOVERNOR
BRN/BLU
BRN/BLU
ACTUATOR
126
FLYWHEEL
GEAR TEETH
SH1-SHD
TWISTED PAIR
11
12
13
14
15
BLU/BRN
BLU/BRN
TWISTED PAIR
SH1-BLK
SH1-WHT
SH1-SHD
MAGNETIC
PICK-UP
H
RED/GRY
29
WHT/GRY
30
BLU/ORG
31
YEL/BLU
32
GRN/BLU
34
BLU
35
YEL/WHT
21
YEL/RED
22
YEL/ORG
25
YEL
26
RED/GRY
B+
RED/GRY
WHT/GRN
B-
WHT
B-
PUR/WHT
38
PURPLE
37
WHT/BLK
3
BLK/GRY
2
LOW COOLANT
1314
BLK/PINK
1
GREEN
IN
RED/BLK
IB
RED/BLU
IC
RED/YEL
IA
GRY/RED
VA
GRY/WHT
VB
GRY/GRN
VC
GREY
VN
BLK/WHT
16
BLK/YEL
17
RELAY
5
BLK/ORGWHT
9
WHT
(R1)
L
VOLTAGEFINE ADJUST
POTENTIOMETER
2K OHM 10 TURN
WHT/BRN
1
2
BRN/WHT
3
18
33
34
35
36
37
38
39
40
WHT/GRN
9
PUR/WHT
10
20
19
PURPLE
WHT/BLK
8
BLK/GRY
BLK/ORG
M
21
22
23
24
25
26
30
29
28
27
31
REMOTE ST AR T CONT ACTS
32
CLOSE TO ST AR T IN AUTO
GLOW PLUG
ELEMENTS
CASE GROUNDED
J
RUPTURED BASINSWITCH
Q
LOW COOLANT
LEVEL SENSOR
OPEN WHEN WET
BLUE
CLOSED WHEN DRY
6 AWG BLU
(E1)
LOW FUELSWITCH
(E1)
GLOW PLUG
WHT/GRY
OIL PRESSURESENDER
(E1)
P
R
RED
RELAY
G
O
BLACK
(SPARE)
I
(E1)
6 AWG RED
COOLANT TEMPERATURE
SWITCH
G
N
(E1)
WHT/RED
WHT/BRN
BRN/WHT
GREEN
RED/BLK
RED/BLU
RED/YEL
GRY/RED
GRY/WHT
GRY/GRN
GREY
(E1)
PAGE 42 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
YEL/BRN
WHT/RED
WHT/BLU
10 AWG RED/GRN
6 AWG RED
WHT/RED
WHT/BRN
BRN/WHT
GREEN
RED/BLK
RED/BLU
RED/YEL
GRY/RED
GRY/WHT
GRY/GRN
GREY
GENERATOR WIRING DIAGRAM (SINGLE PHASE)
S
ALTERNATOR
D+
B+
STARTER
T
SOLENOID
WHT
U
3.5 AMP
BATTERY CHARGER
BLK
GRN
WHT
FUSE
REMOTE
U/F
VOLTAGEADJ.
34
B1
CURRENT
TRANSFORMER
100:5
C1
CURRENT
TRANSFORMER
100:5
PLUG
3
(L2)
(L1)
BLK
RED
10 AWG ORG
W
BLK
GRN
WHT
EXITER
FIELD
INPUT
F+
F-
(S)
STARTER
MOTOR
CHASSIS GND
PLUG
CONNECT TO
120 VAC, 60 Hz
POWER
EXCITER FIELD
(STATOR)
DC INPUT
(B)
CONNECT TO
120 VAC, 60 Hz
POWER
6 AWG RED
NOTES:
L1 NEUTRAL
T1 T2
CONNECTION STUD
TERMINAL BLOCK
ROTATING RECTIFIER
EXCITER ARMATURE
(ROTOR)
USE #4 AWG BLACK STAGEAND LIGHTING CABLE (L1)
1
USE #4 AWG RED STAGEAND LIGHTING CABLE (L2)
2
USE JUMPER TO SELECT FOR 60 Hz OPERATION
3
T3
SINGLE-PHASE
FULL BRIDGE
(+)
(-)
SINGLE PHASE
AC OUTPUT
SINGLE PHASE, 240 VAC
60 Hz OUTPUT
100 AMP 3-POLE
CIRCUIT BREAKER
1
2
NOT USED
L1
L2
CIRCUIT BREAKER BOX
L2
T4
Y
MAIN FIELD
(ROTOR)
(+)
DC
INPUT
(-)
F1
CONNECT TO LOAD VIA
CAMLOK ASSEMBLY
#4 AWG WHITE
STAGE AND LIGHTING
CABLE (NEUTRAL)
GENERATOR
SADDLE BOX
#10 AWG GREEN CONNECT
TO GENERATOR SADDLE
BOX GROUND (BOND) POINT
MAIN ARMATURE
(STATOR)
120 VAC
T2
NEU.
T3
120 VAC
T4
L2
L1
G1
(SPARE)
NOT USED
1/0 BLK
10 AWG BLK
ENGINE GROUND
POINT (E1)
500W
V
+12 VOLT
BATTERY
JACKET WATERHEATER
10 AWG RED
A1
7
REMOTE
VOLTAGEADJ.
6
COARSE
WHT/BLU
6 AWG RED
1/0 RED
VOLTAGEREGULATOR
BASLER SE350
5 AMP SLOW BLOW
VOLT
STAB
D1
5 AMP
E1
5 AMP
X
Z
#4 AWG GREEN
STAGE AND LIGHTING
CABLE (GROUND)
H1
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 43
GENERATOR WIRING DIAGRAM (THREE PHASE)
PAGE 44 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
GENERATOR WIRING DIAGRAM (THREE PHASE)
50:5
K1
CURRENT
TRANSFORMER
(L3)
50:5
50:5
J1
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 45
EXPLANATION OF CODE IN REMARKS COLUMN
The following section explains the different symbols and
PART NO. Column
QTY. Column
— Item quantity can be indicated by a
A/R (As Required) is generally used for hoses or other
A blank entry generally indicates that the item is not sold
separately. Other entries will be clarifi ed in the “Remarks”
Some of the most common notes found in the “Remarks”
Column are listed below. Other additional notes needed
same unique symbol will be included when this item is
— Used to list an effective serial
— Indicates that the part
part is NOT used on a specifi c model or model number
available items. Examples include battery cables, shims,
— Indicates that an item cannot
be purchased as a separate item and is either part of an
assembly/kit that can be purchased, or is not available
remarks used in the Parts section of this manual. Use the
help numbers found on the back page of the manual if there
are any questions.
Numbers Used
number, a blank entry, or A/R.
NOTICE
The contents and part numbers listed in the parts
section are subject to change without notice. Multiquip
does not guarantee the availability of the parts listed.
4 12349 BEARING ..............1 .....S/N 2345B AND ABOVE
NO. Column
Unique Symbols — All items with same unique
symbol
(@, #, +, %, or >) in the number column belong to the
same assembly or kit, which is indicated by a note in the
“Remarks” column.
Duplicate Item Numbers — Duplicate numbers indicate
multiple part numbers, which are in effect for the same
general item, such as different size saw blade guards in
use or a part that has been updated on newer versions
of the same machine.
NOTICE
When ordering a part that has more than one item
number listed, check the remarks column for help in
determining the proper part to order.
parts that are sold in bulk and cut to length.
Column.
REMARKS Column
to describe the item can also be shown.
Assembly/Kit — All items on the parts list with the
purchased.
Indicated by:
“INCLUDES ITEMS W/(unique symbol)”
Serial Number Break
number range where a particular part is used.
Indicated by:
“S/N XXXXX AND BELOW”
“S/N XXXX AND ABOVE”
“S/N XXXX TO S/N XXX”
Specifi c Model Number Use
is used only with the specifi c model number or model
number variant listed. It can also be used to show a
variant.
Indicated by:
Numbers Used — Part numbers can be indicated by a
number, a blank entry, or TBD.
TBD (To Be Determined) is generally used to show a
part that has not been assigned a formal part number
at the time of publication.
A blank entry generally indicates that the item is not sold
separately or is not sold by Multiquip. Other entries will
be clarifi ed in the “Remarks” Column.
PAGE 46 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
“XXXXX ONLY”
“NOT USED ON XXXX”
“Make/Obtain Locally” — Indicates that the part can
be purchased at any hardware shop or made out of
24 EE40056 KIT, PADLOCK, BOX 1
25 EE6449 DECAL, DANGER HIGH VOLTAGE 1
26 EE6381 RECEPTACLE, PNL MNT, FEMALE, BLUE ......1................3 PHASE UNITS ONLY
27 EE23018 PLACARD, VINYL, LEG 3 ..................................1................3 PHASE UNITS ONLY
28 EE41042 COVER, HINGED, BLUE ...................................1................3 PHASE UNITS ONLY
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 77
TERMS AND CONDITIONS OF SALE — PARTS
PAYMENT TERMS
5. Par ts must be in new and resalable
Multiquip reser ves the right to quote and
who use our products as integral parts of their
LIMITATIONS OF SELLER’S LIABILITY
liable for loss of profi t or good will or for any
connection with the sale of its products. Apart
statutory, which extend beyond the description
Terms of payment for parts are net 30 days.
FREIGHT POLICY
All parts orders will be shipped collect or
prepaid with the charges added to the invoice.
All shipments are F.O.B. point of origin.
Multiquip’s responsibility ceases when a
signed manifest has been obtained from the
carrier, and any claim for shortage or damage
must be settled between the consignee and
the carrier.
MINIMUM ORDER
The minimum charge for orders from Multiquip
is $15.00 net. Customers will be asked for
instructions regarding handling of orders not
meeting this requirement.
RETURNED GOODS POLICY
Return shipments wil l be accepted and
credit will be allowed, subject to the following
provisions:
1. A Returned Ma terial Authoriza ti on
must be approved by Multiquip prior to
shipment.
2. To obtain a Return Material Authorization,
a list must be provided to Multiquip
Parts Sales that defi nes item numbers,
quantities, and descriptions of the items
to be returned.
a. The parts numbers and descriptions
b. The list must be typed or computer
c. The list must state the reason(s)
d. The list must reference the sales
e. The list must include the name
3. A copy of the Return Material Authorization
must accompany the return shipment.
4. Freight is at the sender’s expense. All
parts must be returned freight prepaid to
Multiquip’s designated receiving point.
must match the current parts price
list.
generated.
for the return.
ord er( s ) o r in vo i ce(s ) un der
which the items were originally
purchased.
and phone number of the person
requesting the RMA.
co ndition , in th e ori ginal Multiqui p
package (if any), and with Multiquip part
numbers clearly marked.
6. The following items are not returnable:
a. Obsolete parts. (If an item is in the
price book and shows as being
repla ced by an other ite m, it is
obsolete.)
b. Any parts with a limited shelf life
(such as gaskets, seals, “O” rings,
and other rubber parts) that were
purchased more than six months
prior to the return date.
c. Any line item with an extended
dealer ne t price of les s than
$5.00.
d. Special order items.
e. Electrical components.
f. Paint, chemicals, and lubricants.
g. Decals and paper products.
h. Items purchased in kits.
7. The sender will be notifi ed of any material
received that is not acceptable.
8. Such material will be he ld for five
working days from notifi cation, pending
instructions. If a reply is not received
within five days, the material will be
returned to the sender at his expense.
9. Credit on returned parts will be issued
at dealer net price at time of the original
purch as e, le ss a 15 % res to cking
charge.
10. In cases where an item is accepted, for
which the original purchase document
can not be determined, the price will be
based on the list price that was effective
twelve months prior to the RMA date.
11. Credit issued will be applied to future
purchases only.
PRICING AND REBATES
Prices are subject to change without prior
notice. Price changes are effective on a
specifi c date and all orders received on or
after that date will be billed at the revised price.
Rebates for price declines and added charges
for price increases will not be made for stock
on hand at the time of any price change.
sell direct to Government agencies, and to
Original Equipment Manufacturer accounts
own products.
SPECIAL EXPEDITING SERVICE
A $ 35.00 surcharge will be added to the
invoice for special handling including bus
shipments, insured parcel post or in cases
where Multiquip must personally deliver the
parts to the carrier.
Multiquip shall not be liable hereunder for
damages in excess of the purchase price of
the item with respect to which damages are
claimed, and in no event shall Multiquip be
other special, consequential or incidental
damages.
LIMITATION OF WARRANTIES
No warrant ies, express or implied , are
made in connection with the sale of parts or
trade accessories nor as to any engine not
manufactured by Multiquip. Such warranties
made in connection with the sale of new,
complete units are made exclusively by a
statement of warranty packaged with such
units, and Multiquip neither assumes nor
authorizes any person to assume for it
any other obligation or liability whatever in
from such written statement of warranty,
there are no warranties, express, implied or
of the products on the face hereof.
Effective: February 22, 2006
PAGE 78 —MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11)
NOTES
MQP20P STANDBY GENERATOR • OPERATION AND PARTS MANUAL — REV. #1 (11/28/11) — PAGE 79
Multiquip Inc
trademarks are the property of their respective owners and used with permission.
This manual
The information and specifications included in this publication were in effect at the time of approval for printing. Illustrations, descriptions, references and technical data contained in
this manual are for guidance only and may not be considered as binding. Multiquip Inc. reserves the right to discontinue or change specifications, design or the information published
in this publication at any time without notice and without incurring any obligations.
PLEASE HAVE THE MODEL AND SERIAL
NUMBER ON-HAND WHEN CALLING
United StateS
Multiquip Corporate OfficeMQ Parts Department
18910 Wilmington Ave.
Carson, CA 90746
Contact: mq@multiquip.com
, the MQ logo and the MQ Power logo are registered trademarks of Multiquip Inc. and may not be used, reproduced, or altered without written permission. All other
MUST accompany the equipment at all times. This manual is considered a permanent part of the equipment and should remain with the unit if resold.
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