MSI AG32C-3085, AG32CV User Guide

Optix Series

LCD Monitor

Optix AG32CV (3KA0)

Optix AG32C (3KA0)

Contents

Copyright and Trademarks Notice ��������������������������������������������������������������������������iii

Revision ������������������������������������������������������������������������������������������������������������������iii

Technical Support ���������������������������������������������������������������������������������������������������iii

Safety Instructions ���������������������������������������������������������������������������������������������������iv

CE Conformity ���������������������������������������������������������������������������������������������������������vi

FCC-B Radio Frequency Interference Statement ���������������������������������������������������vi

WEEE Statement ���������������������������������������������������������������������������������������������������vii

Chemical Substances Information �������������������������������������������������������������������������vii

RoHS Statement ����������������������������������������������������������������������������������������������������vii

Getting Started ������������������������������������������������������� 1-1

Package Contents ������������������������������������������������������������������������������������������������ 1-2

Installing the Monitor Stand ���������������������������������������������������������������������������������� 1-3

Adjusting the Monitor ������������������������������������������������������������������������������������������� 1-4

Monitor Overview ������������������������������������������������������������������������������������������������� 1-5

Connecting the Monitor to PC ������������������������������������������������������������������������������ 1-7

OSD Setup �������������������������������������������������������������� 2-1

OSD Key �������������������������������������������������������������������������������������������������������������� 2-2

OSD Setup Menu ������������������������������������������������������������������������������������������������� 2-4

Appendix ���������������������������������������������������������������� A-1

Speci󰘰cations �������������������������������������������������������������������������������������������������������A-2

Preset Display Modes ������������������������������������������������������������������������������������������A-3

Troubleshooting ���������������������������������������������������������������������������������������������������A-4

Preface

Copyright and Trademarks Notice

Copyright © Micro-Star Int’l Co�, Ltd� All rights reserved� The MSI logo used is a registered
trademark of Micro-Star Int’l Co�, Ltd� All other marks and names mentioned may be
trademarks of their respective owners� No warranty as to accuracy or completeness is
expressed or implied� MSI reserves the right to make changes to this document without
prior notice�

Revision

Revision Date
V1�0 2019/12

Technical Support

If a problem arises with your product and no solution can be obtained from the user’s
manual, please contact your place of purchase or local distributor� Alternatively, please
visit https://www�msi�com/support/ for further guidance�

iiiii

Safety Instructions

◙ Read the safety instructions carefully and thoroughly�
◙ All cautions and warnings on the device or user’s manual should be noted�
◙ Refer servicing to quali󰘰ed personnel only.

Keep the User’s Guide that comes with the package for future reference�

To prevent 󰘰re or shock hazard, keep this device away from humidity and high

temperature�

Lay this device on a reliable 󰘱at surface before setting it up.

◙ Make sure that the power voltage is within its safety range and has been

adjusted properly to the value of 100~240V before connecting the device to
the power outlet� Do not disable the protective earth pin from the plug� The
device must be connected to an earthed mains socket-outlet�

◙ Always disconnect the power cord or switch the wall socket o󰘯 if the device

would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device
from overheating� Do not cover the ventilator�

Do not leave the device in an unconditioned environment with a storage
temperature above 60OC or below -20OC, which may damage the device�

NOTE: The maximum operating temperature is around 40OC�

When cleaning the device, be sure to remove the power plug� Use a piece of soft
cloth rather than industrial chemical to clean the device� Never pour any liquid
into the opening; that could damage the device or cause electric shock�

Preface

Place the power cord in a way that people are unlikely to step on it� Do not place
anything on the power cord�

Always keep strong magnetic or electrical objects away from the device�

If any of the following situations arises, get the device checked by service
personnel:

◙ The power cord or plug is damaged�
◙ Liquid has penetrated into the device�
◙ The device has been exposed to moisture�
◙ The device does not work well or you can not get it work according to user’s

manual�

◙ The device has dropped and damaged�
◙ The device has obvious sign of breakage�

Green Product Features

◙ Reduced energy consumption during use and stand-by
◙ Limited use of substances harmful to the environment and health
◙ Easily dismantled and recycled
◙ Reduced use of natural resources by encouraging recycling
◙ Extended product lifetime through easy upgrades
◙ Reduced solid waste production through take-back policy

Environmental Policy

◙ The product has been designed to enable proper reuse of parts and

recycling and should not be thrown away at its end of life�

◙ Users should contact the local authorized point of collection for recycling

and disposing of their end-of-life products�

◙ Visit the MSI website and locate a nearby distributor for further recycling

information�

◙ Users may also reach us at gpcontdev@msi�com for information regarding

proper disposal, take-back, recycling, and disassembly of MSI products�

viv

★ Warning! Overuse of screens is likely to a󰘯ect eyesight.
★ Recommendations:

1� Take a 10-minute break for every 30 minutes of screen time�
2� Children under 2 years of age should have no screen time� For children aged

2 years and over, screen time should be limited to less than one hour per day�

CE Conformity

This device complies with the requirements set out in the Council
Directive on the Approximation of the Laws of the Member States relating
to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive
(2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU)�

This product has been tested and found to comply with the harmonized standards for
Information Technology Equipment published under Directives of O󰘲cial Journal of the

European Union�

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules� These limits are
designed to provide reasonable protection against harmful interference in a residential
installation� This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications� However, there is no guarantee that
interference will not occur in a particular installation� If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning

the equipment o󰘯 and on, the user is encouraged to try to correct the interference by

one or more of the measures listed below:

￭ Reorient or relocate the receiving antenna�
￭ Increase the separation between the equipment and receiver�
￭ Connect the equipment into an outlet on a circuit di󰘯erent from that to which

the receiver is connected�

￭ Consult the dealer or an experienced radio/television technician for help�

Notice 1

The changes or modi󰘰cations not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment�
Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply
with the emission limits�

This device complies with Part 15 of the FCC Rules� Operation is subject to the following
two conditions:

1� this device may not cause harmful interference, and

2� this device must accept any interference received, including interference that may

cause undesired operation�

MSI Computer Corp�
901 Canada Court, City of Industry, CA 91748, USA
[phone]
www�msi�com

Preface

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and

Electronic Equipment, Directive 2002/96/EC, which takes e󰘯ect on August

13, 2005, products of “electrical and electronic equipment” cannot be
discarded as municipal waste anymore and manufacturers of covered
electronic equipment will be obligated to take back such products at the end
of their useful life�

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation
(Regulation EC No� 1907/2006 of the European Parliament and the Council), MSI
provides the information of chemical substances in products at:

https://www�msi�com/html/popup/csr/evmtprtt_pcm�html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, de󰘰ned by speci󰘰cation JIS C 0950, mandates

that manufacturers provide material declarations for certain categories of electronic

products o󰘯ered for sale after July 1, 2006.

https://www�msi�com/html/popup/csr/cemm_jp�html
https://tw�msi�com/html/popup/csr_tw/cemm_jp�html

viivi

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2011"
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
or polybrominated diphenyl ethers in concentrations exceeding 0�1 weight % and 0�01
weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule�

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by

the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,

in terms of restrictions for the use of certain dangerous substances in electrical and
electronic equipment�

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular

30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous

substances in electronic and electric products�

1

Getting Started

This chapter provides you with the information on hardware setup procedures�
While connecting devices, be careful in holding the devices and use a
grounded wrist strap to avoid static electricity�

IMPORTANT

•

The illustrations are for reference only� Your monitor may vary in appearance�

•

Do not use any sharp objects on the monitor�

Package Contents

1� Monitor

2� Stand

3� Stand Base with Screw

4� Power Cord

5� HDMI Cable (Optional)

6� DisplayPort Cable (Optional)

7� DVI-D Cable (Optional)

8� Quick Start Guide

9� Warranty Card

* Contact your place of purchase or local distributor if any of the items is damaged or

missing�

* Package contents may vary by country�

Getting Started

Installing the Monitor Stand

1� Fit the stand to the monitor and tighten the stand with the screws�

2� Connect the base to the stand and tighten the base screw to secure the base�

3� Place the protection cover�

IMPORTANT

Place the monitor on a soft, protected surface to avoid scratching the display panel�

1

2

1-31-2

3

Adjusting the Monitor

-5

O

10

O

This monitor is designed to maximize your viewing comfort with its adjustment

capabilities�

IMPORTANT

Avoid touching the display panel when adjusting the monitor�

Monitor Overview

M

E

1

Getting Started

6

2

3

54

1-51-4

8 97

10

Menu Key

1

Select Key

2

Select Key

3

Enter Key

4

Power Button

5

LED Indicator:

6

Blue: On

Blinking Blue: Standby

DVI-D Port

7

8

HDMI Port

DisplayPort

9

Power Jack

10

Getting Started

Connecting the Monitor to PC

1� Turn o󰘯 your computer.

2� Connect the DVI-D/HDMI/DisplayPort cable from the monitor to your computer�
3� Assemble the monitor power adapter & power cord.(Figure A)

4� Connect the power cord to the monitor power jack� (Figure B)

5� Plug the power cord into the electrical outlet� (Figure C)

6� Turn on the monitor� (Figure D)

7� Power on the computer then monitor will auto detect signal source�

B

D

C

A

1-71-6

OSD Setup

This chapter provides you with essential information on OSD Setup�

IMPORTANT

All information is subject to change without prior notice�

2

2-2

M

E

OSD Key

The monitor comes with a set of OSD Key that helps to control the On-Screen Display
(OSD) menu�

Without entering OSD menu, you can use these OSD keys as hot keys for quick

E

E

E

E

seetings�

OSD Key Function Basic Operations

Game Mode

■ Press button to enter this setting�

■ Press or button to select�

■ Press

button to con󰘰rm and exit.

OSD Setup

Screen Assistance

Input Source

■ Press button to enter this setting�

■ Press or button to select�

■ Press

■ Press E button to enter this setting�

■ Press or button to select�

■ Press

button to con󰘰rm and exit.

button to con󰘰rm and exit.

2-3

2-4

M

E

OSD Setup Menu

Press M button to launch the On-Screen Display (OSD) main menu� In OSD screen,
use M E buttons to tune the desired function to suit your personal preferences�

These OSD keys operations are as follows�

OSD Key Basic Operations

■ Exiting the current menu

■ Selecting function menus and items

■ Allowing upward adjustment in function values

■ Selecting function menus and items

■ Allowing downward adjustment in function values

■ Entering the submenus

■ Con󰘰rming a selection or setting

OSD Setup

h GAMING

1st Level Menu 2nd/3rd Level Menu Description

Game Mode User User mode�

FPS First person shooting game mode�

Racing Racing game mode�

RTS Strategic game mode�

RPG RPG game mode�

Night Vision OFF ■ This function optimizes background brightness

Normal

Strong

Strongest

A�I�

Response Time Normal ■ Users can adjust Response Time in any

Fast

Fastest

Zero Latency

Refresh Rate Location Left Top ■ Users can adjust Refresh Rate in any Mode�

(OFF)

(ON)

Right Top

Left Bottom

Right Bottom

Customize

OFF

ON

and is recommended for FPS games�

Mode�

■ Users can adjust this item in any mode , any

input source , any resolution and any screen
refresh rate�

■ While FreeSync is enabled, Zero Latency

have to set to ON�

■ Default Refresh Rate Location is Left Top�

Location is adjustable in OSD Menu�

2-5

2-6

1st Level Menu 2nd/3rd Level Menu Description

Alarm Clock Location Left Top ■ Users can adjust Alarm Clock in any Mode�

Right Top

Left Bottom

Right Bottom

Customize

OFF

15:00 00:01~99:59

30:00

45:00

60:00

Screen
Assistance

FreeSync

None ■ Users can adjust Screen Assistance in any

Icon

Position

Reset

(OFF)

(ON)

■ Default Alarm Clock Location is Left Top�

Users can select their own location�

Mode�

■ FreeSync prevents screen tearing�

■ DisplayPort or HDMI default is ON and can be

adjusted ON/OFF in any mode, any resolution,
any input source and any screen refresh rate�

h Professional

1st Level Menu 2nd Level Menu Description

Pro Mode User Default mode� All items can be adjusted by users�

Reader All items can be adjusted by users�

Cinema All items can be adjusted by users�

Designer All items can be adjusted by users�

Eye Saver

HDCR

Image
Enhancement

(OFF)

(ON)

(OFF)

(ON)

OFF ■ Image Enhancement enhances image edges to

Weak

Medium

Strong

Strongest

■ Eye Saver protects your eyes against blue light�

When enabled, Eye Saver adjusts the screen color
temperature to a more yellow glow�

■ Users can adjust Eye Saver in any Mode�

■ When Pro Mode is set to Reader, it is mandatory to

enable Eye Saver�

■ Users can adjust HDCR in any Mode�

■ HDCR enhances image quality by increasing the

contrast of images�

■ When HDCR is set to ON, Brightness will be

grayed out�

improve their acutance�

■ Users can adjust Image Enhancement in any

Mode�

OSD Setup

h Image

1st Level Menu 2nd/3rd Level Menu Description

Brightness 0-100 ■ Users can adjust Brightness in User, RTS, RPG

Contrast 0-100 ■ Users can adjust Contrast in any Mode�
Sharpness 0-5 ■ Users can adjust Sharpness in any Mode�

and Reader mode�

■ Sharpness improves clarity and details of images�

Color
Temperature

Screen Size Auto ■ Users can adjust Screen Size in any mode, any

Cool ■ Color Temperature default is Normal�

Normal

Warm
Customization R (0-

4:3

16:9

■ Users can adjust Color Temperature in

Customization mode.

100)

G (0-

100)

B (0-

100)

resolution and any screen refresh rate�

h Input Source

1st Level Menu 2nd/3rd Level Menu Description

DVI Users can adjust Input Source in any Mode�

HDMI

DP

h Hot Key

1st Level Menu 2nd Level Menu Description

Left / Right /
Enter

OFF ■ Left Button default is Game Mode�

Brightness

Game Mode

Screen Assistance

Alarm Clock

Input Source

Refresh Rate

Information on Screen

■ Right Button default is Screen Assistance�

■ Enter Button default is Input Source�

2-7

2-8

h Setting

1st Level Menu 2nd Level Menu Description

Language 繁體中文 ■ Language factory default is English�

English

Français

Deutsch

Italiano

Español

한국어
日本語
Русский

Português

简体中文
ไทย

Bahasa Indonesia

󰬁

Türkçe

(More languages
coming soon)

Transparency 0~5 Users can adjust Transparency in any Mode�

OSD Time Out 5~30 Users can adjust OSD Time Out in any Mode�

LED

Power Button OFF ■ When pressing the power button over 5 seconds,

Information on
Screen

Reset YES Users can Reset and restore settings to original OSD

(OFF)

(ON)

Standby

(OFF)

(ON)

NO

■ Users have to press the Middle Button to con󰘰rm

and apply the Language setting�

■ Language is an independent setting� Users’ own

language setting will override the factory default�
When users set Reset to Yes, Language will not
be changed�

■ Users can adjust LED to ON or OFF�

■ Default is ON�

■ Optix AG32C supported�

the monitor will be turned o󰘯�

■ Users can set the power status when the monitor
is o󰘯 .

■ Set to OFF, the monitor will be turned o󰘯 totally.

■ Set to Standby, only panel and backlight are

o󰘯, but the monitor still can be activated by OS

detection, avoiding desk-top icon and screen be
refreshed�

■ The information of the monitor status will be
showed on the right side of the screen�

■ Users can enable or disable the Information on
Screen� Default is OFF�

Default in any Mode�

Appendix

IMPORTANT

All information is subject to change without prior notice�

A

Specications

Model Optix AG32CV (3KA0) / Optix AG32C (3KA0)

Size 31�5 inch

Curvature 1800R

Panel Type VA

Resolution 1920 x 1080@165Hz

Aspect Ratio 16:9

Brightness (nits) 250

Contrast Ratio 3000:1

Refresh Rate 165Hz

Response Time 1ms

Input Interface DVI-D x 1, HDMI 2�0 x1, DP x1

View Angles 178°(H) , 178°(V)

DCI-P3/ sRGB 85% / 115%

Surface Treatment Anti-glare

Display Colors 16�7M (8 bit )

Power Type External Power Adapter

Adapter Spec. Model: SOY-1200500 / SUN-1200500

Power Input 100~240Vac, 50~60Hz, Max. 1.7A

Power Output

Adjustment (Tilt) -5° ~ 10°

VESA Mounting ■ Plate Type: 100 x 100 mm

■ Screw Type: M4x10 mm

Dimension (W x H x D) 710�38 x 509�55 x 212�5 mm

Net Weight 6�62 kg (net) / 8�94 kg (gross)

Environment Operating Temperature: 0°C to 40°C

Humidity: 20% to 90%, non-condensing

Storage Temperature: -20°C to 60°C

Humidity: 10% to 90%, non-condensing

12V, 5A

▶ Thread Diameter: 4 mm
▶ Thread Pitch: 0�7 mm
▶ Thread Length: 10 mm

Altitude: 0 ~ 5000m

Preset Display Modes

Appendix

Standard Resolution

VGA 640x480 @60Hz V V

640x480 @67Hz V V
640x480 @72Hz V V
640x480 @75Hz V V

Dos-Mode 720x400@70Hz V V

720x480@60Hz V
720x576@50Hz V

SVGA 800x600 @56Hz V V

800x600 @60Hz V V
800x600 @72Hz V V
800x600 @75Hz V V

XGA 1024x768 @60Hz V V

1024x768 @70Hz V V
1024x768 @75Hz V V

SXGA 1280x1024 @60Hz V V

1280x1024 @75Hz V V

WXGA+ 1440x900 @60Hz V V
WSXGA+ 1680x1050 @60Hz V V
Full HD 1920x1080 @60Hz V V

1920x1080 @120Hz V V
1920x1080 @144Hz V V
1920x1080 @165Hz V V

Video
Timing
Resolution

480P V V

576P V V

720P V V

1080i V V

1080P V V
1080P @120Hz V V

Optix AG32CV (3KA0) / Optix AG32C (3KA0)

HDMI / DP DVI-D

A-3A-2

Troubleshooting

The power LED is o󰓐.

■ Press the monitor power button again�

■ Check if the monitor power cable is properly connected�

No image.

■ Check if the computer graphics card is properly installed�

■ Check if the computer and monitor are connected to electrical outlets and

are turned on�

■ Check if the monitor signal cable is properly connected�

■ The computer may be in Standby mode� Press any key to activate the

monitor�

The screen image is not properly sized or centered.

Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display�

No Plug & Play.

■ Check if the monitor power cable is properly connected�

■ Check if the monitor signal cable is properly connected�

■ Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems.

■ Avoid using any video extension cables�

■ Adjust brightness and contrast�

■ Adjust RGB color or tune color temperature�

■ Check if the monitor signal cable is properly connected�

■ Check for bent pins on the signal cable connector�

The monitor starts 󰄉ickering or shows waves.

■ Change the refresh rate to match the capabilities of your monitor�

■ Update your graphics card drivers�

■ Keep the monitor away from electrical devices that may cause

electromagnetic interference (EMI)�