You can close the phone during a call without hanging up (see page 20). To change your
page 25.
MOTO
™ Z9n 3G wireless phone. Here’s a quick anatomy lesson.
Keypad Lock
setting, see
1
Home ScreenMain Menu
Press the Navigation Key
up, down, left, or right
(
S
) to highlight a menu
feature.
3
Press the
Center Key (
s)
to
select it.
4
Shortcuts
Main Menu
Options
Back
AT& T M all
Press and hold O for a
few seconds or until the
display lights up to turn
on your phone.
1
Press the
Center Key (
s
) to open
the
Main Menu
.
2
AT&T
12:00pm
To change your home screen shortcuts and your main menu appearance, see page 31.
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to return
your phone for repairs, replacement, or warranty service, please contact
the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider’s
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user’s guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners. The Bluetooth trademarks are owned by their
proprietor and used by Motorola, Inc. under license. America Online, AOL,
the America Online & Design logo, the AOL & Design logo, and the Triangle
Logo, are registered trademarks of America Online, Inc. in the United
States and/or other countries. InstantMessenger and Buddy List are
Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the
equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent applications
of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Bluetooth ID: B012202
Manual Number: 68000201381-A
To change your home screen shortcuts
and your main menu appearance, see
page 31.
settings menu
l
Perso nalize
• Home Screen
•Voice Dial Setup
•Skin
• Greeting
• Wallpaper
• Screen Saver
• Slide Tone
• Sound Settings
Ç
Themes
• Shop Themes
• [New Theme]
t
Aud io
•Style
• (style) Detail
L
Connection
• Bluetooth® Link
• USB Settings
H
Call Forward *
• Voice Calls
•Cancel All
• Forward Status
• Push to Call Fwd Number *
U
In-Call Setup
• Date and Time
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
•MSG Alert
• Hearing Aid
Z
Initial Setup
• Time and Date
• Speed Dial
• Display Timeout
• Backlight
• Charging Lights
• TTY Setup
•Scroll
• Slide Closed
• Text Marquee
• Language
• Brightness
•DTMF
• Video Share *
• Master Reset
• Master Clear
]
Software Update *
m
Phone Status
• My Tel. Numbers
• Battery Meter
• User Accounts
• Downloa d Location
• Storage Devices
• AGPS Service *
• Other Information
S
Headset
• Auto Answer
• Ringer Options
• Voice Dial
J
Car Settings
• Auto Answer
• Auto Handsfree
• Power-off Delay
• Charger Time
%
Airplane Mode
• Airplane Mode
• Prompt at Power Up
j
Network *
• Service Tone
• Call Drop Tone
u
Security
• Phone Lock
• Keypad Lock
• Lock Application
• Hide/Show Private Entries *
• Fixed Dial
• Restrict Calls *
• SIM PIN
• SIM PIN2
•New Passwords
• Certificate Mgmt *
c
Java™ Settings
á
Web Access
•MEdia Net
• Bookmarks
• Stored Pages
•History
•Go To URL
• Browser Setup
• Web Sessions
* dependent on your network
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and Care
8
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
get started
CAUTION:
Before using the
phone for the first time, read the
Important Safety and Legal
Information
included in the grayedged pages at the back of this
guide.
about this guide
This guide shows how to open a menu feature as
follows:
Find it:
This means that, from the home screen:
1
s >e
Press the center keys to open the menu.
Messaging >Create Message
2
Press the navigation keyS to scroll to
e
Messaging
, and press the center keys to
select it.
3
Press the navigation keyS to scroll to
Create Message
select it.
symbols
, and press the center keys to
This means a feature is network, SIM card,
or subscription dependent and may not be
available in all areas. Contact your service
provider for more information.
This means a feature requires an optional
accessory.
get started
9
SIM card
memory card
Your Subscriber Identity Module (SIM) card contains
personal information like your phone number and
address book entries. It can also contain your
voicemail, text message, and Internet access settings.
If you put your SIM card in another phone, that phone
uses your phone number.
Caution:
away from static electricity, water, and dirt.
10
Don’t bend or scratch your SIM card. Keep it
12
get started
You can use an optional removable microSD
memory card (up to
store photos, sounds, and other media files. To
manage your memory card, see page 79. To copy
music from a computer, see page 58.
1
Remove the
battery door.
2To install the
memory card
make sure the
memory card’s
metal contacts
are facing down and slide the top of the memory
card under the metal band.
To remove the memory card
retainer tab and slide the memory card back out
of the holder.
3
Replace the battery door.
8GB
) with your phone to
,
, push down on the
battery
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.
battery issues arise from improper handling of
batteries, and particularly from the continued use of
damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery.
• Don’t let the phone or battery come in
contact with water.
phone’s circuits, leading to corrosion. If the
phone and/or battery get wet, have them
checked by your carrier or contact Motorola,
even if they appear to be working properly.
Water can get into the
Most
• Don’t allow the battery to touch metal
objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat
source.
Excessive heat can damage the
phone or the battery. High temperatures can
cause the battery to swell, leak, or
malfunction. Therefore:
•
Do
not
dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
•
Avoid leaving your phone in your car in
high temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
get started
11
• Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS.
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use
Motorola-branded batteries and chargers.
mobile devices are designed to work with Motorola
batteries. If you see a message on your display such
as
Invalid Battery
•
12
To aid consumers in identifying
Motorola
or
UnabletoCharge
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
, take the following steps:
get started
•
If there is no hologram, the battery is not a
Motorola battery;
•
If there is a hologram, replace the battery and
retry charging it;
•
If the message remains, contact a Motorola
Authorized Service Center.
Important:
damage to the phone caused by non-Motorola
batteries and/or chargers.
Warn ing:
may present a risk of fire, explosion, leakage, or other
hazard.
PROPER AND SAFE BATTERY DISPOSAL AND
RECYCLING
Proper battery disposal is not only important for
safety, it benefits the environment. Consumers may
recycle their used batteries in many retail or service
Motorola’s warranty does not cover
Use of a non-Motorola battery or charger
provider locations. Additional information on proper
disposal and recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
Disposal:
in accordance with local regulations. Contact
your local recycling center or national
recycling organizations for more information on how to
dispose of batteries.
Promptly dispose of used batteries
(in English only)
battery installation & removal
12
3
To
remove
the battery:
War ning :
they may explode.
Never dispose of batteries in a fire because
battery charging
Notes for charging your phone’s battery:
•
When charging your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or above 45°C
(113°F) when charging.
get started
13
•
Charging Indicator
New batteries are not fully charged.
•
New batteries or batteries stored for a long
time may take more time to charge.
•
Motorola batteries and charging systems have
circuitry that protects the battery from
damage from overcharging.
Plug the battery charger
into your phone and an
electrical outlet. Your
phone might take several
seconds to start charging
the battery. When
finished, your display
shows
Charge Complete
(unless the keypad is locked).
The battery charger shipped with this device is
designed for Motorola 3G mobile phones. Other
chargers might take longer to charge your battery, or
cause your calls to fail during charging.
get started
14
extend battery life
•
To make your
press
>
5 seconds
•
To make your
press
>
Display Timeout >1 minute
•
To turn off your
press
>
Delay >Off
•
To turn off
not using it, press
>
Bluetooth Link >Setup >Power >Off
s>w
s>w
s>w
Bluetooth®
backlight
display
turn off sooner,
Settings >Initial Setup >Backlight
turn off sooner,
Settings >Initial Setup
screen saver
Settings >Personalize >Screen Saver
s>w
,
power when you’re
Settings >Connection
turn it on & off
Caution:
code when you turn them on. If you enter an incorrect
PIN code three times before the correct code, your
Some phones ask for your SIM card PIN
SIM card is disabled, and your display shows
Contact your service provider.
To turn on your phone
hold
O
for a few seconds until the
keypad or display lights up. If
prompted, enter your eight-digit SIM card PIN code
and/or four-digit unlock code.
To turn off your phone
seconds.
, press and
, press and hold O for a few
SIM Blocked
make a call
To ma ke a c a l l
To hang up,
, enter a phone number and pressN.
press O.
answer a call
To answer a call
vibrates, just slide the phone open or press
To hang up,
when your phone rings and/or
press O.
N
.
.
store a phone number
You can store a phone number in your
1
Enter a phone number in the home screen.
2
Press the
Select
3
Enter a name and other details for the phone
number. To select a highlighted item, press the
center key
4
Press the
edit
To
page 70.
To store a new
From the home screen, press
Scroll to
contact’s name and
Create New Contact
or
delete
Create Contact
Store
key.
, if necessary.
s
.
Done
key to store the number.
a stored
Address Book
AddressBook
entry with an
s>=
and select it. Enter the new
Email
information.
Address Book
entry, see
email
address:
Address Book
:
.
get started
15
call a stored phone
number
Find it:
1
s >=
Scroll to the address book entry.
Address Book
home screen and press
press
Options >Setup >Store Contacts To >PhoneorSIM Card
Tip:
To see the entries you used most recently and
other address book categories, open the
and press
*
or #.
s >=
Address Book
, then
Address Book
.
list
Shortcut:
to enter the first letters of an entry you want. For
example, press
that start with “L.”
2
Press N to call the entry.
Note:
memory or on your SIM card. To choose which entries
you see, press
Options>View
Phone Contacts
many details as entries on your phone. To choose
where you store address book entries, go back to the
16
In the address book, press keypad keys
5
three times to go to entries
You can show entries stored in your phone’s
s>=
. You can select
. Entries on the SIM card do not include as
Address Book
, then press
Phone & SIM Card, SIM Card
, or
get started
your phone number
To see your phone number from the home screen,
press the clear key
Tip:
Want to see your phone number while you’re on a
call? Press
You can edit the name and phone number
stored on your SIM card. From the home
screen, press
View
key, press the
don’t know your phone number, contact your service
provider.
(
then#, then select
Options>My Tel. Number >Line 1
(
then#, select an entry, press the
Options
key, and select
.
Edit
. If you
Line 1
.
basics
Clock
Right Soft Key
Label
Left Soft Key
Label
AT&T
12:00
OptionsMain Menu
See page 1 for a basic phone diagram.
display
The home screen appears when you turn on the
phone.
Note:
one shown, depending on your service provider.
Your home screen might look different from the
To dial a number from the home screen, press number
keys and
N
.
S
Press
to open basic menu features. To change your home
screen shortcuts, see page 31.
Press the center key
the menu. Soft Key Labels show the current soft key
functions. For soft key locations, see page 1.
up, down, left, or right in the home screen
s
in the home screen to open
basics
17
Status indicators can show at the top of the home
4. Network
7. Message
6. Reminder
5. Active
Line
9. Audio
8. Location
10. Battery
Level
3. Data
2. GPRS
1. Signal
Strength
12:00
OptionsMain Menu
screen:
3Data Indicator –
status.
Shows connection
1Signal Strength Indicator –
the strength of the network connection. You can’t
make or receive calls when
2GPRS Indicator –
high-speed General Packet Radio Service
(GPRS) network connection is available
in use
*
.
basics
18
Vertical bars show
1
or 0 appears.
Shows when a
B
, or
L/K
N/M
S/T
R/Q
P
8
O
4Network Indicator –
your phone is using a 3G network.
secure / unsecure packet data
transfer
secure/unsecure application
connection
secure/unsecure Circuit Switch Data (CSD) call
USB connect/transfer
auto answer
High-Speed Downlink Packet
Access (HSDPA) data transfer
Bluetooth® connection is active
Shows D when
5Active Line Indicator –
indicate an active call, or
forwarding to
6Reminder Indicator –
an alarm, or an alert for a calendar event.
Shows
7Message Indicator –
receive a new message. Indicators can
include:
É
message
8Location Indicator –
location services are available
active
All Calls
z
when a Java™ application is active.
text or MMS
voice & text message
ê
.
Shows hto
g
if you set call
.
Showsl when you set
Shows when you
w
Shows when
voice message
ë
or
9Audio Indicator –
õ
loud ring
ô
soft ring
Î
vibrate
10 Battery Level Indicator –
battery charge level. Recharge the battery when
your display shows
Shows the audio style setting.
Ì
vibrate & ring
ö
vibrate then ring
Í
silent
Vertical bars show the
Low Battery
.
volume
Press the Volume keys to:
•
turn off an incoming
call alert
•
change the earpiece
volume during calls
•
change the ringer volume from the home
screen
basics
19
Tip:
Sometimes silence really is golden. That’s
why you can quickly set your ringer to
Silent
by holding the down Volume key while
you are in the home screen. You can also
switch to
home screen.
Vibrate
or back by holding # in the
Vibrate
or
navigation key
Press the navigation keyS up,
down, left, or right to scroll to items in
the display. When you scroll to an item,
press the center key
s
to select it.
smart key
The smart key gives you another way to do things. For
example, when you scroll to a menu item, you can
press the smart key to select it (instead of pressing
the center key
20
basics
s
). The smart key usually does the
same thing as pressing the center key
smart key, see page 1. To change what the smart key
does in the home screen, see page 34.
s
. To find the
slider phone settings
You can change
phone:
Find it:
>
Continue Task
To ch a nge
close your phone, press
>
Slide Tone
sound is set by the
(see page 27).
what happens
s >}
the sound
and choose a sound. The volume for this
Settings >Initial Setup >Slide Closed
or
End Task
that you hear when you open or
Key Volume
when you close your
s >}
Settings >Personalize
in your audio style details
voice commands
You can use voice commands to tell your phone what
to do.
1
Press and holdN.
Your phone prompts you to say a command.
2
Say a voice command from the list (replace
555-1212 with a phone number, and replace John
Smith with a phonebook entry name):
voice commands
“
Call
555- 1212”
“
Call
John Smith”
“
Send Email
“
Send Voice Note
“
Send Voice Note
“
Send Message
John Smith”
555-1212”
John Smith”
555-1212”
voice commands
“
Send Message
“
Lookup
“
Go to Voicemail
“
Go to Camera
“
Go to Redial
“
Go to Received Calls
“
Check Status
Your phone tells you its battery strength, network
signal strength, and whether its coverage is normal
or roaming.
Check Battery
“
“
Check Signal
“
Check Network
“
Check My Phone Number
John Smith”
John Smith”
”
”
”
”
”
”
”
”
”
basics
21
voice commands
Turn Prompts Off
“
Your phone turns off the sound on your voice
command prompts (such as “Say a command.”). To
turn prompts on again, say “
Your phone confirms by saying “Voice prompts on.”
“
Turn Prompts On
.”
set up voice commands
You can change voice command settings.
1
Press and hold N to open the voice command
list.
2
Press
Settings
.
3
Choose one of these settings:
Tips:
•
You can say a phonebook entry’s name and
number type together. For example, say “Call
John Smith Mobile” to call the Mobile number
stored for John Smith.
•
Speak numbers at a normal speed and
volume, pronouncing each digit distinctly.
Don’t pause between digits.
•
For voice command help, press and holdN
to open the voice command list, then press
Help
.
basics
22
voice command settings
Choice Lists
Sensitivity
Digit Dialing
Turn choice lists on or off. Your
phone uses choice lists to confirm
voice commands by asking “Did
you say...” followed by a choice list
item.
Make your phone more or less
likely to reject a voice command.
Train your phone to recognize how
you say digits.
voice command settings
Sound
About
Adjust the sound settings for your
voice commands.
See voice command software
information.
handsfree speaker
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear.
To turn the handsfree speaker on during a call, press
Speaker
the
Your display shows
end the call.
Tip:
Messaging, MEdia Net
press
key (if available), or
Spkrphone On
During a call, you can open your
browser,
Options >Select App
Options>Speakerphone On
until you turn it off or
Calendar
, or
.
Address Book
My Stuff
.
,
. Just
Note:
The handsfree speaker won’t work when your
phone is connected to a handsfree car kit or headset.
codes & passwords
Your phone’s four-digit
1234
. The six-digit
000000
. If your service provider didn’t change these
codes, you should change them:
Find it:
s >}
You can also change your
If you forget your unlock code:
prompt, try entering 1234 or the last four digits of your
phone number. If that doesn’t work, press
enter your six-digit security code instead.
If you forget other codes:
code, SIM PIN code or PIN2 code, contact your
service provider.
unlock code
security code
Settings >Security >New Passwords
SIM PIN2
is originally set to
is originally set to
or
Private Entries Code
At the
Enter Unlock Code
s
If you forget your security
.
and
basics
23
lock & unlock phone
lock SIM card or applications
You can lock your phone to keep others from using it.
To lock or unlock your phone, you need the four-digit
unlock code.
To
manually lock
Press
s>}
then enter your four-digit unlock code.
automatically lock
To
it off: Press
>
Automatic Lock >On
code.
Note:
You can make emergency calls on a locked
phone (see page 37). A locked phone still rings or
vibrates for incoming calls or messages,
need to unlock it to answer
24
your phone:
Settings>Security >Phone Lock >Lock Now
your phone whenever you turn
s>}
Settings >Security >Phone Lock
, then enter your four-digit unlock
.
basics
,
but you
features
SIM PIN
Caution:
times before the correct code, your SIM card is
disabled and your display shows
Lock or unlock the SIM card:
s>}
lock feature
s>}
Enter your unlock code to open a list of applications
(such as
Locked
If you enter an incorrect PIN code three
SIM Blocked
Settings >Security >SIM PIN
Settings >Security >Lock Application
Messaging
). Select an application and choose
to lock it.
.
lock & unlock keys
When your phone is closed and on the home screen,
your keys lock to prevent accidental key presses.
To
change how long
automatically locks your keys: Press
>
Security >Keypad Lock >Timer
unlock
To
Tip:
screen, press
your keys, press
Do you want to lock your keys now? In the home
your phone waits before it
> time interval or
Unlock
Options >Lock Keypad
or press and hold*.
s>}
Off
, then pressOK.
Settings
.
basics
25
tips & tricks
In the home screen (shown on page 17):
To...Do this...
change ring
volume
see your
recent calls
store a phone
number
check your
voicemail
tips & tricks
26
Press the Volume keys up or
down. Hold
Vibrate
PressN to see a list of recent
calls, then press
switch to
Missed Calls
Enter a phone number, then
press
Press and hold 1 to check your
voicemail.
#
to switch to
and back.
Dialed Calls, Received Calls
.
Store
.
*or#
to
,or
To...Do this...
return to the
home screen
open AT&T
Navigator
use voice
commands
In a menu, message, or other
screen, press
return to the home screen.
Press the
open the music player. To change
your smart key shortcut, see
page 31.
Press and holdN to open a list
of voice commands, then say one
of the commands on the list.
O
to cancel and
smart key
once to
personalize
audio style
Each audio style profile uses a different set of sounds
or vibrations for incoming calls and other events. Here
are the profiles you can choose:
õ
Loud
ô
Soft
Î
Vibrate
The audio style profile’s indicator appears at the top of
your home screen. To choose your profile:
Find it:
Shortcut:
home screen
You can also just hold
s>}
To change your audio style profile from the
, just press the Volume keys up or down.
Ì
Vibe & Ring
ö
Vibe then Ring
Í
Silent
Settings >Audio >Style:
#
to switch to
style name
Vibrate
and back.
Tip:
Do you get a lot of text messages? If you don’t
want to hear incoming message alerts during phone
calls, press
can choose to hear message alerts during
Voice Calls
, or
s>}
All Calls
Settings >In-Call Setup >MSG Alert
(both voice and video calls).
No Calls
. You
,
change details in an audio style
You can change the alerts for incoming calls and other
events. Your changes are saved in the current audio
style profile.
Find it:
s>}
Note:
Style represents the current audio style. You
can’t set an alert for the
1
Scroll to
then press the
Calls
(or
Settings >Audio
Silent
audio style setting.
Line 1
or
Line 2
Change
key to change it.
> style
Detail
for dual-line phones),
personalize
27
2
Scroll to an alert type (such as
Vibration Pattern
of alerts.
3
Scroll to the alert you want, then press the
center key
Your phone can use song files
an alert.
), then press the
s
.
Sound, Music
Open
up to 300 kb in size
, or
key to see a list
for
talking phone
When you receive a call, your phone can “speak” the
caller's name or number instead of ringing. Your
phone can also “speak” as you scroll through your
address book or enter digits in the home screen.
Note:
If you turn on
use
your
Ring Style
To turn talking phone on or off:
Press
s>}
>
Talking Phone >On
personalize
28
Talking Phone
for incoming calls.
Settings >Personalize >Sound Settings
or
Off
, your phone
.
does not
To choose what your phone speaks:
phone turned on, press
>
Sound Settings >Talking Phone Settings
options on or off:
options
Incoming Caller IDYour phone speaks the name for
Contact List
Entries
Keypad Digits
s>}
incoming callers stored in your
address book, or speaks the phone
number for other callers.
Note:
If you turn this on, your phone
does not use the ring sound
Audio
style for incoming calls.
Your phone speaks names as you
scroll through your address book.
Your phone speaks digits as you enter
them in the home screen.
With talking
Settings >Personalize
. You can turn these
in your
Loading...
+ 210 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.