motorola Z6 Service Manual

Level 1 and 2 Service Manual

6809506A96-O

MOTORIZR

Digital Wireless Telephone

GSM 850/900/1800/1900 MHz, EDGE, GPRS

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.

The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

Mobile Devices Business, Sawgrass International Concourse 789 International Parkway Room S2C Sunrise, FL 33325-6220

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Level 1 and 2 Service Manual Contents

6809506A96-O

Z6 Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Color Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing the Rear Housing Speaker Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the Daughter Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Removing the Front Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing the Slider Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Removing and Replacing the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Removing and Replacing the Keypad Mylar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6809506A96-O March 13, 2007 3

1 and 2

Introduction Z6

6809506A96-O

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product-care centers as well as authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications.

To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on a label usually located under the battery. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names

Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example;

-A, -B, or -C, and so on.

The chassis or kit number, complete with revision number, is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed-circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

• This device may not cause any harmful interference

• This device must accept interference received, including interference that may cause undesired operation

This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

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Level 1 and 2 Service Manual Introduction

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Use of this manual assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date. Refer questions about this manual to the nearest Customer Service Manager.

Audience

This manual aids service personnel in testing and repairing Z6 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.

Scope

This manual provides basic information relating to Z6 telephones, and also provides procedures and processes for repairing the phones at Level 1 and 2 service centers including:

•Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers

6809506A96-O March 13, 2007 5

Introduction Z6

Conventions

The following special characters and typefaces, are used in this manual to emphasize certain types of information.

G E

Warranty Service Policy

The product is sold with the standard 12-month warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non-warranty repairs are available at agreed fixed repair prices.

Out-of-Box Failure Policy

The standard out-of-box failure criteria applies. Return customer units that fail very early on after the date of sale to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

➧

Note: Emphasizes additional information pertinent to the subject matter.

Caution: Emphasizes information about actions which may result in equipment damage.

Warning: Emphasizes information about actions which may result in personal injury.

Information from a screen is shown in text as similar as possible to what displays on the screen. For example,

MESSAGE

Product Support

Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help desks. Product Service training is available through the local Motorola Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual.

When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834.

6 March 13, 2007 6809506A96-O

Level 1 and 2 Service Manual Introduction

Replacement Parts Service Division (RPSD)

Order replacement parts, test equipment, and manuals from RPSD.

U.S.A. Outside U.S.A.

Phone: 800-422-4210 Phone: 847-538-8023

FAX: 800-622-6210 FAX: 847-576-3023

Website: http://businessonline.motorola.com

EMEA

Phone:

Website: http://emeaonline.motorola.com

Asia

Phone:

Website: http://asiaonline.motorola.com

49 461 803 1404

65 648 62995

6809506A96-O March 13, 2007 7

Specifications Z6

Specifications

General Function Specification

Frequency Range GSM 850

Frequency Range GSM 900

Frequency Range DCS 1800

Frequency Range PCS 1900

Channel Spacing 200 kHz Channels 174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with

Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak Duplex Spacing 45 MHz Frequency Stability ± 0.10 ppm of the downlink frequency (Rx) Operating Voltage +3.2V dc to +5.5V dc (battery)

Transmit Current Drain 101-260 mA average talk current drain Stand-by Current drain 5 mA (DRX2), 2 mA (DXR9) typical Temperature Range -10° C to +55° C (+15° F to +130° F) Dimensions, with 780 mAh Li Ion

battery Size (Volume) 69 cc (4.21 in Weight 115.0 grams (4.05 oz), with battery Battery Life, with standard 780 mAh

Li-Ion Battery

Battery Charge Time 4 hours to 90% of 780 mAh capacity Alert volume Max 95 dB @5cm, 0.5 Watts input

824-848 MHz Tx 869-893 MHz Rx

880-915 MHz Tx (with EGSM) 925-960 MHZ Rx

1710-1785 MHz Tx 1805-1880 MHz Rx

1850-1910 MHz Tx 1930-1990 MHz Rx

8 channels per carrier

+4.8V dc to +6.5V dc (external connector)

45.5 mm x 105.4 mm x 15.99 mm (1.79 inches x 4.15 inches x 0.63 inches)

Talk Time 180 to 420 minutes Standby time 200 to 400 hours All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

), with battery

Transmitter Function Specification

RF Power Output 32 dBm nominal GSM 850/900,

Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz

Receiver Function Specification

Receive Sensitivity Better than -103 dBm RX Bit Error Rate (100k bits) Type II < 2%

Speech Coding Function Specification

Speech Coding Type Regular pulse excitation/linear predictive coding with long term

Bit Rate 13.0 kbps Frame Duration 20 ms

29 dBm nominal GSM 1800/1900

prediction (RPE LPC with LTP)

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Level 1 and 2 Service Manual Specifications

Speech Coding Function Specification

Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps

6809506A96-O March 13, 2007 9

Product Overview Z6

Product Overview

Motorola’s Z6 GSM wireless telephone incorporates a graphics based user interface (UI) for easy operation, allows multimedia message service (MMS) messaging, and includes personal information manager (PIM) functionality.

The Z6 is a quad-band phone that allows roaming within the GSM 850/900/1800/ 1900 MHz bands.

Z6 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies.

Z6 telephones feature the new slider form factor. They feature a 176 x 220 1.9” 262K color TFT display. The bottom part of the phone contains the keypad, transceiver printed circuit board (PCB), microphone, flex connection, external accessory connector, smart button, volume buttons, and voice button. The standard 780 mAh Lithium Ion (Li Ion) battery fits behind a removable back cover.

The phone accepts both 3V and 1.8V mini subscriber identity module (SIM) cards which fit into the SIM holder underneath the battery. The Z6 phones use two antenna styles. One style is a fixed stub type antenna. The other antenna style is an internally mounted antenna.

With the optional mobile Phone Tools software™, inexpensive, direct connection to a computer or handheld device is available through the phone’s USB port and optional data cable accessory. This connection provides the ability for data and fax calls, and synchronizing phonebook entries.

Features

Z6 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions.

Features available in this family of telephones include:

• 2MP camera with 8x zoom and LED flash

• Video capture/playback/streaming w/progressive download

• Large Keys, Dedicated Portal Key

• MMS, WV, EMS, SMS, Wireless Village Instant Messaging

• microSD™ slot for upgradeable memory

• Integrated MP3 player

• Video playback (MPEG4/H.263)

• Push To Talk Over Cellular [PoC]

• World-class talk and standby times

• Loud, clear audio

• Large, color display (176 x 220 pixels, 262K TFT)

• High quality finish

• Bluetooth

• Bluetooth stereo headset compatible

•MP3 ring tones

•Java

• Games (embedded & downloadable)

• PC synchronization via mini USB

• Acoustic reliability with separate speakers for alert and earpiece

™

(class 2 w/A2DP support)

10 March 13, 2007 6809506A96-O

Level 1 and 2 Service Manual Product Overview

•GPRS Class 10

Speaker Dependent Voice Activation and Voice Note Recording

Voice tags can be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be “trained” by the voice tag being read into the phone’s memory twice before it is recognized.

You can add voice tags to the phone’s memory using the usual name addition methods (i.e., via the phone book menu structure or with the shortcut editor).

➧

You cannot place or receive calls while adding voice tags to the phone’s memory.

Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phone’s memory.

Z6 telephones also include a voice recorder that allows up to 2 minutes of personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos.

SIM Application ToolkitTM - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them.

Simplified Text Entry

There are three different ways to enter text using the phone keypad:

• iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP™ feature may not be available on the phone in all languages.

• Tap. Press a key to generate a character.

• Numeric. The keypad produces numeric characters only. For some text areas this is the only method available; for example, phone numbers.

6809506A96-O March 13, 2007 11

General Operation Z6

General Operation

Controls, Indicators, and Input / Output (I/O) Connections

The Z6 telephone’s controls are located on the sides of the device and on the keypad. Indicators, in the form of icons, are displayed on the LCD. Z6 phones have an audible alert transducer on the top and I/O connectors, consisting of a headset jack and an accessory port, located on the top and bottom of the phone. See Figure 1.

Charge Indicator Light

Push Bar

Push down to close slider.

Left Soft Key

Music Key

Send Key

Make & answer calls.

Navigation Key

Scroll up, down, left, or right.

Bluetooth Indicator Light

Right Soft Key

Clear/Back Key

Power/End Key

Turn on/off, hang up, exit menus.

Center Key

Open main menu & select menu item

0701101o

Figure 1. Controls, indicators, and I/O

“Soft keys” refer to non-labeled keys that correspond to text options displayed on the screen. The left and right soft keys perform the function shown in the corners of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen.

The center key opens the initial menu structure, or allows access to a submenu.

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Level 1 and 2 Service Manual General Operation

The Volume Keys, Smart key, Voice command key, and Camera key controls are located on the sides of the Z6 (see Figure 2).

Color Display

Push Bar

Push up to open slider.

Volume Keys

Set ring volume when

slider is closed.

Smart Key *

Select menu items.

Handsfree Speaker

(on back of phone)

* This key functions as the PTT key when push to talk

service is available on your phone.

Camera Lens & High-Intensity LED Camera Light

(on back of phone)

Voice Command Key

Use voice commands to make calls & perform basic phone functions.

Camera Key

Activate camera & take photos.

Mini-USB Port

Insert battery charger & phone accessories.

060951a

Figure 2. Controls, indicators, and I/O (Side Views)

The Z6 wireless phone features a 262K color Thin Film Transistor (TFT) 176 x 220 pixel display.

Display animation makes the phone’s menus move smoothly as the user scrolls up and down.Display

6809506A96-O March 13, 2007 13

General Operation Z6

The home screen appears when you turn on the phone.The home screen may look different, depending on the service provider.

Service Provider

Date

10/15/2008

Feature Icons

Left Soft Key

Label

Figure 3. Controls, indicators, and I/O (Side Views)

Figure 4 shows some common icons displayed on the LCD.

210613 9

Options Main Menu

45 7

10:10AM

Clock

Right Soft Key Label

061789o

061790o

Figure 4. Icon Indicators

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

1. Signal Strength Indicator – Vertical bars show the strength of the wireless

network connection. You can’t make or receive calls when roam indicator your home network.

14 March 13, 2007 6809506A96-O

shows when your phone is seeking or using a network outside

or / shows. The

Level 1 and 2 Service Manual General Operation

2. EDGE/GPRS Indicator – Shows when your phone is using a high-speed

Enhanced Data for GSM Evolution (EDGE) or General Packet Radio Service (GPRS) network connection. Indicators can include:

= EDGE

connection

= EDGE data

transfer

= EDGE secure

data transfer

= EDGE unsecure data transfer

3. Bluetooth™ Indicator – Shows when your phone is connected with another Bluetooth device.

4. Messaging Presence Indicator – Shows your instant messaging (IM) status. Indicators can include:

= online

= busy

= invisible to IM

= GPRS

connection

= GPRS data

transfer

= GPRS secure

data transfer

= GPRS unsecure data transfer

= offline

= discrete

5. IM Indicator – Shows when you receive a new IM message.

6. Message Indicator – Shows when you receive a new message. Indicators can include:

]

= text or voice

message

7. Location Indicator – Shows your phone’s location information status. Indicators can include:

= location on

= acquiring

location

= location

unknown

8. Profile Indicator – Shows the alert profile setting.

)

= ring only

= vibrate only

= silent

9. Active Line Indicator – Shows X to indicate an active call, or Y to indicate when call forwarding is on. Indicators for dual-line-enabled SIM cards can include:

= line 1 active

= line 1 call

forward on

[

= email

message

= location off

= location fixed

= ring and

vibrate

(

= vibrate then

ring

= line 2 active

= line 2 call

forward on

6809506A96-O March 13, 2007 15

General Operation Z6

10. Battery Level Indicator – Vertical bars show the battery charge level. Recharge the battery when your phone shows Low Battery.

Alert Settings

Z6 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time.

Pressing either volume key will mute the alert.

➧

Battery Function

Battery Gauge

The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.

➧

Battery Removal

Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost.

To ensure proper memory retention, turn OFF the phone before removing the battery. Immediately replace the old battery with a fresh battery.

If the battery is removed while receiving a message, the message will be lost.

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1 and 2

Level 1 and 2 Service Manual Tools and Test Equipment

6809506A96-O

Tools and Test Equipment

The following table lists tools and test equipment recommended for disassembly and reassembly of Z6 telephones. Use either the listed items or equivalents.

Table 1. General Test Equipment and Tools

Part Number

RSX4043-A Torque Driver Used to remove and replace screws

Description Application

—

See Table 7 Rapid Charger

0180386A82

6680388B67

6680388B01 Tweezers, plastic Used during assembly/disassembly

0-00-00-40841

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

2. Available from AMS Software & Elektronik GmbH, c/o Holger Grube, Lise-Meitner-Straße 9 D-24941, Flensburg Tel.: +49-461-90398-0 Fax: +49-461-90398-50

3. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

Torque Driver Bit T-5, Apex 440-6I Torx or equivalent

Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band)

Disassembly tool, plastic with flat and pointed ends (manual opening tool)

Tweezers, metal Used during assembly/disassembly

Flex connector removal tool Used for Flip and Vibrator Flex removal

Used with torque driver

Used to charge battery and to power device

Provides protection from damage to device caused by electrostatic discharge (ESD)

Used during assembly/disassembly of device

6809506A96-O March 13, 2007 17

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